I have a [Dell Inspiron][1] 15R 5520 laptop. Bluetooth is not working at all. rfkill list all gives 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no 2: brcmwl-0: Wireless LAN Soft blocked: no Hard blocked: no dmesg|grep -i bluetooth gives [ 13.644428] Bluetooth: Core ver 2.16 [ 13.644445] Bluetooth: HCI device and connection manager initialized [ 13.644453] Bluetooth: HCI socket layer initialized [ 13.644455] Bluetooth: L2CAP socket layer initialized [ 13.644461] Bluetooth: SCO socket layer initialized [ 15.861363] Bluetooth: hci0 command 0x1003 tx timeout [ 15.903443] Bluetooth: can't load firmware, may not work correctly [ 17.332535] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 17.332538] Bluetooth: BNEP filters: protocol multicast [ 17.332544] Bluetooth: BNEP socket layer initialized [ 17.393768] Bluetooth: RFCOMM TTY layer initialized [ 17.393781] Bluetooth: RFCOMM socket layer initialized [ 17.393783] Bluetooth: RFCOMM ver 1.11 hciconfig gives hci0: Type: BR/EDR Bus: USB BD Address: E0:06:E6:D5:DB:46 ACL MTU: 1021:8 SCO MTU: 64:1 UP RUNNING PSCAN ISCAN RX bytes:687 acl:0 sco:0 events:56 errors:0 TX bytes:2024 acl:0 sco:0 commands:52 errors:0 I have visited the site http://wireless.kernel.org/en/users/Drivers/b43 and according to it lspci -vnn -d 14e4: gives 08:00.0 Network controller [0280]: Broadcom Corporation BCM43142 802.11b/g/n [14e4:4365] (rev 01) Subsystem: Dell Wireless 1704 802.11n + BT 4.0 [1028:0016] Flags: bus master, fast devsel, latency 0, IRQ 17 Memory at c1500000 (64-bit, non-prefetchable) [size=32K] Capabilities: <access denied> Kernel driver in use: wl So I got my PCI-ID as 14e4:4365 which it says is not supported. The alternative is wl. What should I do? My Wi-Fi is working normally without any problems, but Bluetooth is not working. sudo dpkg -i wireless-bcm43142-dkms_6.20.55.19-1_amd64.deb gives following error (Reading database ... 208543 files and directories currently installed.) Unpacking wireless-bcm43142-dkms (from wireless-bcm43142-dkms_6.20.55.19-1_amd64.deb) ... Setting up wireless-bcm43142-dkms (6.20.55.19-1) ... Loading new wireless-bcm43142-6.20.55.19 DKMS files... Building only for 3.8.0-23-generic Building initial module for 3.8.0-23-generic Traceback (most recent call last): File "/usr/share/apport/package-hooks/dkms_packages.py", line 22, in <module> import apport ImportError: No module named apport Error! Bad return status for module build on kernel: 3.8.0-23-generic (x86_64) Consult /var/lib/dkms/wireless-bcm43142/6.20.55.19/build/make.log for more information.