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  • Few basic Billing facts

    - by Rajesh Sharma
    Quick basic points on Billing: In batch billing, there can be one and ONLY ONE bill for an Account, per Bill Cycle. If an Account has been already billed within the current Bill Cycle's window period, it will not be billed again and will be skipped by the Bill Segment generation program, part of batch eligibility check routine. If an Account does not have any Stopped Service Agreements and you attempt to generate a Bill for that Account that too for a period for which it was already billed, no Bill Segments are generated and a Pending Bill is created for that Account. If a Pending Bill exists for an Account and was generated from a batch, the Account will be re-billed in the next batch run. In contrast, if a Pending Bill exists for an Account and was generated online, the Account will be skipped in the next batch run of the Account's Bill Cycle. Bill generation source, Batch or Online at DB level is determined as following: Batch = CI_BILL.BILL_CYC_CD = {Bill Cycle Code} and CI_BILL.WIN_START_DT = {Window Start Date} Online = CI_BILL.BILL_CYC_CD = "" and CI_BILL.WIN_START_DT IS NULL Bill generation source, Batch or Online from Bill page is determined as following: Batch Online   Closing/Final Bill segment is generated for Stopped Service Agreements and is determined as follows: DB level CI_BSEG.CLOSING_BSEG_SW = "Y" Bill Segment page

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  • App Engine charges in November 2011 [closed]

    - by broiyan
    I had a billing enabled test application on Google App Engine left over from early 2011. I have not received a bill in many months because I have not been hitting the URL and according to the activity monitor, nobody has. Then unexpectedly in November 2011, I received 2 bills in as many weeks for quite minimal amounts. Checking the monitor it looks like nobody has been hitting the URL and according to the SQL-like search, there is nothing in the Datastore. I know that GAE has left the "preview" in recent weeks but I am not sure how that would affect what is essentially a dormant application with no Datastore objects. Has GAE started charging for completely unused applications in recent weeks? Edit: Most of my applications were already disabled and I have just disabled the only one that was enabled but unused the past several months. If I get another bill next week that should be informative.

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  • Mentioning a price for a service behind a free app in App Store

    - by David
    We are making a business service and have created an app to be used as a front-end. The app is free, but the service is not. Due to Apple taking 30% of in-app purchases, our service cannot be bought as an in-app purchase. My question is: Could Apple choose to throw out our app if we mention the price of the service in the description of our app in iTunes or in a help-text in the app? It seems unreasonable that this would cause problems, but the potential consequences to our business could be terrible so I want to make sure.

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  • Billing from card directly [on hold]

    - by php_nub_qq
    I, for the life of me, cannot find any literature on this, simply because I have no clue how it is called. I want to learn how to implement a payment option that consists of paying with your credit/debit card directly without the use of a third party like paypal. This is what I am talking about Can you please give me some information about how this payment method is called and possibly some articles I can read up on. Thank you!

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  • what is the '<app-directory>' of remote_api in google-app-engine

    - by zjm1126
    http://code.google.com/intl/en/appengine/docs/python/tools/uploadingdata.html the api is : Downloading Data from App Engine To start a data download, run appcfg.py download_data with the appropriate arguments: appcfg.py download_data --config_file=album_loader.py --filename=album_data_archive.csv --kind=Album <app-directory> i want to download data from my gae app zjm1126.appspot.com so i write this in the commond: appcfg.py download_data --config_file=GreetingLoad.py --filename=GreetingLoad.csv but, i don't know how to write the 'app-directory' so , how to write the 'app-directory'.. thanks

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  • Auto-cancel reason not found (6, 13906)

    - by Rajesh Sharma
    There are many errors in the application which are never invoked because of appropriate application configuration done at the time of implementation by the solution architects. So typically, as an application end user you would never stumble upon such errors. But what if the application administrator inadvertently changes the configuration/setup in the development, test, QA, or production environment? This is the time when you as an end user are introduced to a brand-new error for which you may not have a clue or understanding to what it means and neither the access/privilege to rectify it.    In this post we'll focus on one such error '6, 13906 - Auto-cancel reason not found'.   You get this error if you have not defined a Bill (Segment) Cancel Reason (Admin Menu, B, Bill Cancel Reason) code with System Default value of Turn off auto-cancel.   Consider a scenario when you are about to final bill an 'Account' for which the bill period's cut-off date you selected is falling on or after the Service Agreement's (SA) end/stop date (basically SA is Stopped with a date earlier than it was billed previously). And for the same 'Account' either: Bill segments exists that end after the SA's end date OR Non-closing bill segments exists that end on the SA's end date (OR closing bill segments that do not end on SA's end date or do not exist at all - remember closing/final bill segment is generated if the SA is in Stopped status).   CC&B detects such scenario and attempts to cancel all such violating bill segments automatically, but NOT if you are generating the bill Online. If online, the system assumes that you know what you are doing, and prompts you with error 2, 13716 - Bill segments that violate the SA (%1) End Date (%2) exist to take necessary action.   If in batch, system automatically cancels these kinds of bill segment(s).   Since this happens in the background, you have to define within the application which System Default Bill (Segment) cancellation reason code identified as Turn off auto-cancel, should be used by the process when it attempts to cancel any such violating bill segments (You already know that you cannot cancel a bill segment without giving a reason for cancellation).   So what exactly happens during batch billing?   Bill Segment generation routine at first determines billing eligibility of the service agreement being billed. One of the billing eligibility criteria is to check the SA's previous bill segments which have end dates greater than the current cut-off date/end date. Technically, the routine retrieves a count of such violating bill segments.     SELECT COUNT (*) FROM CI_BSEG WHERE SA_ID = :SA-ID AND BSEG_STAT_FLG = '50' -- Frozen AND END_DT IS NOT NULL AND (END_DT > '03-JUN-2010' -- Bill segment greater than SA's End Date OR OR (END_DT = '03-JUN-2010' AND CLOSING_BSEG_SW = 'N')) -- Non-closing bill segment ending on SA's end date   If the count is greater than zero, Bill segment generation routine executes another program to auto-cancel such bill segments. Auto-cancel program retrieves the 'Bill Cancel Reason' code which is identified as Turn off auto-cancel. Retrieved cancel reason code is then placed on the bill segments that are being cancelled automatically.   During this process if the routine fails to determine the bill cancel reason code having System Default Turn off auto-cancel because it was not been configured, you get a bill exception 6, 13906 - Auto-cancel reason not found.   Also note that duplicate or multiple System Default codes identified as Turn off auto-cancel are not allowed. CC&B would complain with an error 2, 54201.   Duplicate validation/check is also performed within Auto-cancel routine, if suppose for test purposes you executed a DML statement updating CI_BILL_CAN_RSN.BSCAN_SYS_DFLT_FLG with a value 'T'.

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  • Recommendation on Ticket system with billing feature

    - by jacklty
    Actually, I do not know if I have used the right terms to describe our situation. Basically, We would like to have a system to help us to do billing and support at the same time. For example, we would like to offer outside users a customer support with ticket system, however the outside users need to purchase some credits beforehand through the system in order to submit their requests. Sometimes, our representatives will charge extra unit of credit for solving some open tickets due to the complexity and hours spent. (It will be nice to submit user a further billing request to same open ticket, and user can either accept/declined) Is there any available application or service we can use for the purpose above?

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  • Can you optimize this code? T-SQL

    - by Yoda
    Essentially I have three fields and I am creating a new one which is the three combined making a mailable address; problem being some fields contain null values and adding myString to a null just produces a null in sql. So this is my code, can anyone make it any cleaner? It's still looking pretty butch! UPDATE [mydb].[dbo].[Account] SET [Billing Street] = CASE WHEN [(Billing Address 1)] is null and [(Billing Address 2)] is null THEN [(Billing Address 3)] WHEN [(Billing Address 1)] is null and [(Billing Address 3)] is null THEN [(Billing Address 2)] WHEN [(Billing Address 2)] is null and [(Billing Address 3)] is null THEN [(Billing Address 1)] WHEN [(Billing Address 1)] is null THEN [(Billing Address 2)] + ' ' + [(Billing Address 3)] WHEN [(Billing Address 2)] is null THEN [(Billing Address 1)] + ' ' + [(Billing Address 3)] WHEN [(Billing Address 3)] is null THEN [(Billing Address 1)] + ' ' + [(Billing Address 2)] ELSE [(Billing Address 1)] + ' ' + [(Billing Address 2)] + ' ' + [(Billing Address 3)] END

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  • What do I do about recurring billing?

    - by phidah
    This might be a subjective question, but I'll give it a go. There are already a number of questions on SO that revolves around subscription billing management. I am currently working on a SaaS solution that will require a fully automated billing system. What I am not looking for when asking this question is not advice on implementing towards a specific payment gateway or stuff like that. Instead I'd like advice on what kind of approach to take. The functionality that I need is a system that can handle upgrades, downgrades, recurring billing, cancellations, etc. Initially for one product only, but it might over time be a requirement that the system can handle multiple products (by products I mean fundamentally different products, not different variations of the same product). As I see it there are a number of possible approaches when you need a solution like this: Code a billing server yourself that supports this and is decoupled from each product so that it can handle multiple independent products. Use a hosted solution like Recurly, Chargify, Spreedly or CheddarGetter. The advantage of using a hosted solution is obviously that you don't need PCI certification, the concern is outsourced and it is a lot faster to get up and running. These advantages come at a cost however: The most important support function for your product - i.e. the billing is not in your control. Additionally you have less control and flexibility. What would you do? If we look beyond the PCI requirements I would definately prefer to have a system coded in-house that could do this kind of job. On the other hand I've heard from numerous sources that coding a system like this is a pain. Any advice is highly appreciated. Also, if you advice to code it yourself, any experiences on how to do it or if there are any opensource projects (no matter the language, what I'm after is not the code but the structure) that I can benefit from would really mean alot. Thanks in advance for your inputs! :-)

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  • What are good Opensource Billing Solution with Customer Portal?

    - by krunaloverflow
    I'm looking for an Online Billing Solution along with a Customer Portal in open source space so that I can customize it the way as required in future. My requires are: Flat & Subscription(Periodical) based Billing (orders/invoices) Able to set products/services, its prices add customers or customers can register themselves from client end (a web page) and mange their profile themselves from customer portal, pay online, order products, check invoices, cancel order / subscription, etc. An interface (web service or API) that would provide a mechanism to check when customer recieves service, his current status and then allow them access to the services (similar to subscription membership website ) Please provide me with the options I should consider.

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  • Any Free/Opensource billing+timetracking software?

    - by Ian
    I'm looking for a free or even better opensource alternative to many billing sites like GetHarvest.com, Freshbooks.com, Cannybar, The Invoice Machine and stuff like that. Is there any free or open source system that does that? I've looked into SimpleInvoices but it's not really what I'm looking for. Does anyone know of any alternative? Thanks

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  • Max Daily Budget exceeded and Billing Status "Changing Daily Budget"

    - by draftpik
    We've exceeded the Max Daily Budget for our app, but we can't increase the budget due to a serious flaw in Google's billing system. Google App Engine and Google Wallet do not have very capable support for multiple sign-in. As a result, I went to change the budget, but it used the wrong Google Wallet account (a different Google Account I was signed in as). I had to go back and try again, but now our GAE app shows the following status: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. (You will be able to make changes to your budget settings again once the outstanding payment is processed.) Now I'm completely prevented from making any billing changes, our app is shut off (over quota), and I have NOTHING I can do to fix it. This is a seriously fundamental flaw in App Engine's billing system and Google Wallet integration. Has anyone run into this before? Is there a workaround anyone is aware of? Right now, our production app is completely down thanks to this issue. Any help you can offer would be greatly appreciated? If you're from Google and you might be able to help on the backend, our app id is "nhldraftpik". Thanks! Brian

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  • Now Available:Oracle Utilities Customer Care & Billing Version 2.4.0 SP1

    - by Roxana Babiciu
    We are pleased to announce the general availability of Oracle Utilities Customer Care & Billing 2.4.0 SP1. Key Features & Benefits: Oracle Utilities Customer Care & Billing 2.4.0 SP1 includes several base enhancements and a new licensable module called Customer Program Management. Key base enhancements in this release are: Configuration Migration Assistant (Additional Migration Plans) – Configuration Migration Assistant (CMA) was introduced in Oracle Utilities Application Framework V4.2.0 to supersede the ConfigLab facility. Oracle Utilities Customer Care and Billing now has a large number of migration plans to support migrating administration objects between environments. Encryption – Ability to configure encryption for fields that store sensitive data such as credit card numbers, bank account numbers, social security numbers, and MICR ID. Single Euro Payments Area (SEPA) Direct Debit – Functionality for configuring recurring direct debit payments in accordance with the Single Euro Payments Area (SEPA) initiative. Usage Enhancement for Bill Print – Allows additional information to be captured on a usage request to support billing when meter reads are not obtained from Oracle Utilities Customer Care & Billing but from a meter data management system (e.g. Oracle Utilities Meter Data Management). Preferences Portal – Communication preference zones allowing utilities to track customers’ preferred communication channels for various types of notifications or communications (e.g. phone, SMS, email). More information can be found on OPN!

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  • Testing In-App-Billing with not published App

    - by Janusz
    I have an Android App that uses In-App-Billing to sell Account Managed Items. I tested the App with the static respons ids and everything seems to work. I now want to test the App with real product Ids. I created the App in the Google Play Store and uploaded a draft Version of the App with the correct Permissions. I know created an In-App-Billing item and published the item. At the moment the App is unpublished, the item is created and published and I have a test account that is registered in the Profile of the developer account and is the only account on the device that I use for testing. The App is signed with the same key as the uploaded draft. Edit:I'm testing with Android 4.1 && 4.03 at the moment If I try to buy the item the Google Play Store pops up but shows a dialog with the following method: The item you requested is not available for purchase. How can I test buying the item without publishing the App?

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  • How to copy the shipping address to billing address

    - by Jerry
    Hi all I like to know if I can copy the shipping address to billing address. I got most of the parts done but I am not sure how to copy select menu (states) value to billing address. I really appreciate any helps. My code $(document).ready(function(){ Jquery $('#same').click(function(){ if($('#same').attr('checked')){ $('#bfName').val($('#fName').val()); $('#blName').val($('#lName').val()); $('#baddress1').val($('#address1').val()); $('#baddress2').val($('#address2').val()); $('#bcity').val($('#city').val()); alert(($('#state option:selected').val())); //not sure what to do here $('#bzip').val($('#zip').val()); }; }); Html <td><select name="state"> //shipping states......only partial codes. <option value="">None <option value="AL">Alabama <option value="AK">Alaska <option value="AZ">Arizona <option value="AR">Arkansas <option value="CA">California <option value="CO">Colorado <option value="CT">Connecticut </select></td> <td><select name="bstate"> //billing state................only partial codes. <option value="">None <option value="AL">Alabama <option value="AK">Alaska <option value="AZ">Arizona <option value="AR">Arkansas <option value="CA">California <option value="CO">Colorado <option value="CT">Connecticut </select></td> Thanks a lot!

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  • Subscription Based Billing

    - by regex
    Hello All, I'm putting together a small start up company which will be set up with a subscription based billing model. The bill will go to customers on either a monthly or quarterly basis depending on the end user's preference. My question is two parted: I'm new to online billing and I'm only really aware of Pay Pal when it comes to third party bill payment, but this seems more like a check out system. I'm sure there are better alternatives than PayPal for third party billing processors (I have tried Googling for them, but I'm having trouble finding exactly what I'm looking for). What options (companies) are available for third party payment processing and what types of experiences (good or bad) have you had with them? We would like to give our customers the ability to set up recurring payments. I'd rather not store a customer's credit card number on our database as I imagine there are a plethora of compliance guidelines around this. Is there a third party solution for recurring payment processing? On a side note, this is not necessarily a code related question and is more business focused. I wasn't sure if there was a better route for posting this question, and please commont or modify this if there is another route I should take. Thanks!!

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  • In App Billing: Item not found

    - by hunterp
    I have followed the steps for in app billing: Installed demo app Published an in-app product NOT published the app itself Although I CAN buy the item, there is a curious warning "item not found" that I have to dismiss before I can go to the buy screen. AND this log error: E/Volley(1384): [157] BasicNetwork.performRequest: Unexpected response code 500 for https://android.clients.google.com/fdfe/details?doc=subs:com.testorooney.testo:sword_001

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  • Implementing Oracle Exadata for Oracle Utilities Customer Care And Billing

    - by ACShorten
    In association with our performance team, a new whitepaper has been released for Oracle Utilities Customer Care And Billing that outlines the best practices for using Oracle Exadata with that product. The advice in the whitepaper is based upon certification and performance testing performed by our internal performance teams to assit in sites implementing the database component of Oracle Utilities Customer Care And Billing on an Oracle Exadata platform. It is recommended that the contents of this whitepaper be used alongside existing best practices for the Oracle Exadata platform. The whitepaper is available from My Oracle Support under Implementing Oracle Exadata with Oracle Utilities Customer Care and Billing (Dod Id: 1486886.1)

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  • Chargeback and billing across public and private clouds

    - by llaszews
    Had a great conversation today regarding the need for metering, chargeback, and billing of cloud computing resources. The person I spoken with at a Fortune 1000 company increased the scope and magnitude of the issue of billing for cloud computing resources beyond what I had previously considered. I believed that doing any type of chargeback and billing for one public, private or hybrid installation was difficult. This person pointed out that the problem is even bigger in scope. The reality is many companies are using multiple public cloud vendors and have many different private cloud data centers. A customer may use AWS for some smaller public cloud applications, Salesforce.com (SaaS), Rackspace for IaaS, Savvis for colocation and a variety of Iaas and PaaS implementations for the private cloud. How does a company get a consolidated bill for all these different cloud environments? I am not sure their is an answer right now.

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  • Variable amount recurring billing

    - by Dave Newman
    Hi i'm looking for a payment gateway that can do recurring billing that changes month to month. Fogbugz do this, they charge based on how many active users there were that month. All of the APIs that i've found only let you set a fixed amount and it's difficult/impossible to vary the subscription amount month to month. Has anyone come across any services that do this?

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  • H12 timeout error on Heroku

    - by snowangel
    Can anyone shed some light on what's causing this timeout error on Heroku (at 2012-07-08T08:58:33+00:00)? The docs say that it's because of some long running process. I've set config.assets.initialize_on_precompile = false in config/application.rb. EmBP-2:bc Emma$ heroku restart Restarting processes... done EmBP-2:bc Emma$ heroku logs --tail 2012-07-08T08:47:21+00:00 heroku[nginx]: 82.69.50.215 - - [08/Jul/2012:08:47:21 +0000] "GET /assets/application.js HTTP/1.1" 200 311723 "https://codicology.co.uk/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7" codicology.co.uk 2012-07-08T08:47:21+00:00 heroku[nginx]: 127.0.0.1 - - [08/Jul/2012:08:47:21 +0000] "GET /assets/application.js HTTP/1.0" 200 1311615 "https://codicology.co.uk/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7" codicology.co.uk 2012-07-08T08:51:32+00:00 heroku[slugc]: Slug compilation started 2012-07-08T08:54:05+00:00 heroku[api]: Release v145 created by [email protected] 2012-07-08T08:54:05+00:00 heroku[api]: Deploy 8814b2f by [email protected] 2012-07-08T08:54:05+00:00 heroku[web.1]: State changed from up to starting 2012-07-08T08:54:06+00:00 heroku[slugc]: Slug compilation finished 2012-07-08T08:54:09+00:00 heroku[web.1]: Stopping all processes with SIGTERM 2012-07-08T08:54:09+00:00 heroku[worker.1]: Stopping all processes with SIGTERM 2012-07-08T08:54:09+00:00 heroku[web.1]: Starting process with command `bundle exec unicorn -p 22429 -c ./config/unicorn.rb` 2012-07-08T08:54:10+00:00 app[worker.1]: [Worker(host:2046e0bf-e109-40f2-abdb-10f69d224483 pid:1)] Exiting... 2012-07-08T08:54:11+00:00 app[web.1]: I, [2012-07-08T08:54:11.320616 #1] INFO -- : reaped #<Process::Status: pid 8 exit 0> worker=1 2012-07-08T08:54:11+00:00 app[web.1]: I, [2012-07-08T08:54:11.376765 #1] INFO -- : master complete 2012-07-08T08:54:11+00:00 app[web.1]: I, [2012-07-08T08:54:11.376272 #1] INFO -- : reaped #<Process::Status: pid 5 exit 0> worker=0 2012-07-08T08:54:12+00:00 app[web.1]: I, [2012-07-08T08:54:12.011695 #1] INFO -- : worker=0 spawning... 2012-07-08T08:54:12+00:00 app[web.1]: I, [2012-07-08T08:54:12.011386 #1] INFO -- : listening on addr=0.0.0.0:22429 fd=3 2012-07-08T08:54:12+00:00 app[web.1]: I, [2012-07-08T08:54:12.017917 #5] INFO -- : worker=0 spawned pid=5 2012-07-08T08:54:12+00:00 app[web.1]: I, [2012-07-08T08:54:12.019309 #1] INFO -- : master process ready 2012-07-08T08:54:12+00:00 app[web.1]: I, [2012-07-08T08:54:12.018250 #5] INFO -- : Refreshing Gem list 2012-07-08T08:54:12+00:00 app[web.1]: I, [2012-07-08T08:54:12.016768 #1] INFO -- : worker=1 spawning... 2012-07-08T08:54:12+00:00 app[web.1]: I, [2012-07-08T08:54:12.020863 #8] INFO -- : Refreshing Gem list 2012-07-08T08:54:12+00:00 app[web.1]: I, [2012-07-08T08:54:12.020617 #8] INFO -- : worker=1 spawned pid=8 2012-07-08T08:54:12+00:00 app[worker.1]: SQL (2.9ms) UPDATE "delayed_jobs" SET locked_by = null, locked_at = null WHERE (locked_by = 'host:2046e0bf-e109-40f2-abdb-10f69d224483 pid:1') 2012-07-08T08:54:12+00:00 heroku[web.1]: Process exited with status 0 2012-07-08T08:54:13+00:00 heroku[web.1]: State changed from starting to up 2012-07-08T08:54:14+00:00 heroku[worker.1]: Process exited with status 0 2012-07-08T08:54:14+00:00 heroku[worker.1]: State changed from up to down 2012-07-08T08:54:14+00:00 heroku[worker.1]: State changed from down to starting 2012-07-08T08:54:20+00:00 heroku[worker.1]: Starting process with command `bundle exec rake jobs:work` 2012-07-08T08:54:20+00:00 heroku[worker.1]: State changed from starting to up 2012-07-08T08:54:28+00:00 app[web.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/config/environment.rb:6) 2012-07-08T08:54:28+00:00 app[web.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/config/environment.rb:6) 2012-07-08T08:54:28+00:00 app[web.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/config/environment.rb:6) 2012-07-08T08:54:28+00:00 app[web.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/config/environment.rb:6) 2012-07-08T08:54:33+00:00 app[web.1]: Starting the New Relic Agent. 2012-07-08T08:54:33+00:00 app[web.1]: Starting the New Relic Agent. 2012-07-08T08:54:33+00:00 app[web.1]: Installed New Relic Browser Monitoring middleware 2012-07-08T08:54:33+00:00 app[web.1]: Installed New Relic Browser Monitoring middleware 2012-07-08T08:54:34+00:00 app[web.1]: 2012-07-08T08:54:34+00:00 app[web.1]: 2012-07-08T08:54:34+00:00 app[web.1]: [DEVISE] Devise.use_salt_as_remember_token is deprecated and has no effect. Please remove it. 2012-07-08T08:54:34+00:00 app[web.1]: 2012-07-08T08:54:34+00:00 app[web.1]: [DEVISE] Devise.use_salt_as_remember_token is deprecated and has no effect. Please remove it. 2012-07-08T08:54:34+00:00 app[web.1]: 2012-07-08T08:54:34+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant XLSX 2012-07-08T08:54:34+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant PDF 2012-07-08T08:54:34+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant PDF 2012-07-08T08:54:34+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant XLSX 2012-07-08T08:54:34+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant PDF 2012-07-08T08:54:34+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant PDF 2012-07-08T08:54:41+00:00 app[worker.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/Rakefile:10) 2012-07-08T08:54:41+00:00 app[worker.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/Rakefile:10) 2012-07-08T08:54:45+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importadvancecsv class 2012-07-08T08:54:45+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importpaymentcsv class 2012-07-08T08:54:45+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importpurchasecsv class 2012-07-08T08:54:45+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importadvancecsv class 2012-07-08T08:54:45+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importpaymentcsv class 2012-07-08T08:54:45+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importpurchasecsv class 2012-07-08T08:54:45+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importsalecsv class 2012-07-08T08:54:46+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Profitarchive class 2012-07-08T08:54:46+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importsalecsv class 2012-07-08T08:54:46+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Profitarchive class 2012-07-08T08:54:46+00:00 app[web.1]: [paperclip] Duplicate URL for xml with :s3_eu_url. This will clash with attachment defined in Onixarchive class 2012-07-08T08:54:47+00:00 app[web.1]: [paperclip] Duplicate URL for xml with :s3_eu_url. This will clash with attachment defined in Onixarchive class 2012-07-08T08:54:48+00:00 app[web.1]: I, [2012-07-08T08:54:48.467693 #8] INFO -- : worker=1 ready 2012-07-08T08:54:48+00:00 app[web.1]: I, [2012-07-08T08:54:48.823800 #5] INFO -- : worker=0 ready 2012-07-08T08:54:48+00:00 app[worker.1]: Starting the New Relic Agent. 2012-07-08T08:54:48+00:00 app[worker.1]: New Relic Agent not running. 2012-07-08T08:54:48+00:00 app[worker.1]: [Worker(host:1eabe514-7ec9-43b0-835b-ff3bd23bc266 pid:1)] New Relic Ruby Agent Monitoring DJ worker host:1eabe514-7ec9-43b0-835b-ff3bd23bc266 pid:1 2012-07-08T08:54:48+00:00 app[worker.1]: Installed New Relic Browser Monitoring middleware 2012-07-08T08:54:49+00:00 app[worker.1]: [Worker(host:1eabe514-7ec9-43b0-835b-ff3bd23bc266 pid:1)] Starting job worker 2012-07-08T08:57:54+00:00 heroku[web.1]: State changed from up to starting 2012-07-08T08:57:56+00:00 heroku[web.1]: Stopping all processes with SIGTERM 2012-07-08T08:57:57+00:00 app[web.1]: I, [2012-07-08T08:57:57.047386 #1] INFO -- : reaped #<Process::Status: pid 5 exit 0> worker=0 2012-07-08T08:57:57+00:00 app[web.1]: I, [2012-07-08T08:57:57.047753 #1] INFO -- : reaped #<Process::Status: pid 8 exit 0> worker=1 2012-07-08T08:57:57+00:00 app[web.1]: I, [2012-07-08T08:57:57.047999 #1] INFO -- : master complete 2012-07-08T08:57:57+00:00 heroku[worker.1]: Stopping all processes with SIGTERM 2012-07-08T08:57:58+00:00 heroku[web.1]: Process exited with status 0 2012-07-08T08:57:58+00:00 app[worker.1]: [Worker(host:1eabe514-7ec9-43b0-835b-ff3bd23bc266 pid:1)] Exiting... 2012-07-08T08:57:59+00:00 heroku[web.1]: Starting process with command `bundle exec unicorn -p 29766 -c ./config/unicorn.rb` 2012-07-08T08:58:01+00:00 app[worker.1]: SQL (27.9ms) UPDATE "delayed_jobs" SET locked_by = null, locked_at = null WHERE (locked_by = 'host:1eabe514-7ec9-43b0-835b-ff3bd23bc266 pid:1') 2012-07-08T08:58:02+00:00 app[web.1]: I, [2012-07-08T08:58:02.070527 #1] INFO -- : listening on addr=0.0.0.0:29766 fd=3 2012-07-08T08:58:02+00:00 app[web.1]: I, [2012-07-08T08:58:02.070782 #1] INFO -- : worker=0 spawning... 2012-07-08T08:58:02+00:00 app[web.1]: I, [2012-07-08T08:58:02.074498 #1] INFO -- : worker=1 spawning... 2012-07-08T08:58:02+00:00 app[web.1]: I, [2012-07-08T08:58:02.075702 #1] INFO -- : master process ready 2012-07-08T08:58:02+00:00 app[web.1]: I, [2012-07-08T08:58:02.076732 #5] INFO -- : worker=0 spawned pid=5 2012-07-08T08:58:02+00:00 app[web.1]: I, [2012-07-08T08:58:02.076957 #5] INFO -- : Refreshing Gem list 2012-07-08T08:58:02+00:00 app[web.1]: I, [2012-07-08T08:58:02.089022 #8] INFO -- : worker=1 spawned pid=8 2012-07-08T08:58:02+00:00 app[web.1]: I, [2012-07-08T08:58:02.089299 #8] INFO -- : Refreshing Gem list 2012-07-08T08:58:02+00:00 heroku[worker.1]: Process exited with status 0 2012-07-08T08:58:02+00:00 heroku[worker.1]: State changed from up to down 2012-07-08T08:58:02+00:00 heroku[worker.1]: State changed from down to starting 2012-07-08T08:58:02+00:00 heroku[web.1]: State changed from starting to up 2012-07-08T08:58:10+00:00 heroku[worker.1]: Starting process with command `bundle exec rake jobs:work` 2012-07-08T08:58:11+00:00 heroku[worker.1]: State changed from starting to up 2012-07-08T08:58:28+00:00 app[worker.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/Rakefile:10) 2012-07-08T08:58:28+00:00 app[worker.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/Rakefile:10) 2012-07-08T08:58:33+00:00 heroku[router]: Error H12 (Request timeout) -> GET codicology.co.uk/ dyno=web.1 queue= wait= service=30000ms status=503 bytes=0 2012-07-08T08:58:33+00:00 heroku[nginx]: 127.0.0.1 - - [08/Jul/2012:08:58:33 +0000] "GET / HTTP/1.0" 503 601 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7" codicology.co.uk 2012-07-08T08:58:33+00:00 heroku[nginx]: 82.69.50.215 - - [08/Jul/2012:08:58:33 +0000] "GET / HTTP/1.1" 503 601 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7" codicology.co.uk 2012-07-08T08:58:42+00:00 app[worker.1]: New Relic Agent not running. 2012-07-08T08:58:42+00:00 app[worker.1]: [Worker(host:b5fa9243-6f9b-4de4-8f64-adab767fe4b0 pid:1)] New Relic Ruby Agent Monitoring DJ worker host:b5fa9243-6f9b-4de4-8f64-adab767fe4b0 pid:1 2012-07-08T08:58:42+00:00 app[worker.1]: Starting the New Relic Agent. 2012-07-08T08:58:42+00:00 app[worker.1]: Installed New Relic Browser Monitoring middleware 2012-07-08T08:58:43+00:00 app[worker.1]: [Worker(host:b5fa9243-6f9b-4de4-8f64-adab767fe4b0 pid:1)] Starting job worker 2012-07-08T08:58:56+00:00 app[web.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/config/environment.rb:6) 2012-07-08T08:58:56+00:00 app[web.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/config/environment.rb:6) 2012-07-08T08:58:56+00:00 app[web.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/config/environment.rb:6) 2012-07-08T08:58:56+00:00 app[web.1]: DEPRECATION WARNING: You have Rails 2.3-style plugins in vendor/plugins! Support for these plugins will be removed in Rails 4.0. Move them out and bundle them in your Gemfile, or fold them in to your app as lib/myplugin/* and config/initializers/myplugin.rb. See the release notes for more on this: http://weblog.rubyonrails.org/2012/1/4/rails-3-2-0-rc2-has-been-released. (called from <top (required)> at /app/config/environment.rb:6) 2012-07-08T08:59:02+00:00 app[web.1]: Starting the New Relic Agent. 2012-07-08T08:59:02+00:00 app[web.1]: Installed New Relic Browser Monitoring middleware 2012-07-08T08:59:02+00:00 app[web.1]: Starting the New Relic Agent. 2012-07-08T08:59:02+00:00 app[web.1]: Installed New Relic Browser Monitoring middleware 2012-07-08T08:59:03+00:00 app[web.1]: 2012-07-08T08:59:03+00:00 app[web.1]: [DEVISE] Devise.use_salt_as_remember_token is deprecated and has no effect. Please remove it. 2012-07-08T08:59:03+00:00 app[web.1]: 2012-07-08T08:59:03+00:00 app[web.1]: 2012-07-08T08:59:03+00:00 app[web.1]: [DEVISE] Devise.use_salt_as_remember_token is deprecated and has no effect. Please remove it. 2012-07-08T08:59:03+00:00 app[web.1]: 2012-07-08T08:59:04+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant XLSX 2012-07-08T08:59:04+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant PDF 2012-07-08T08:59:04+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant PDF 2012-07-08T08:59:04+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant XLSX 2012-07-08T08:59:04+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant PDF 2012-07-08T08:59:04+00:00 app[web.1]: /app/vendor/bundle/ruby/1.9.1/gems/actionpack-3.2.3/lib/action_dispatch/http/mime_type.rb:102: warning: already initialized constant PDF 2012-07-08T08:59:22+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importadvancecsv class 2012-07-08T08:59:22+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importpaymentcsv class 2012-07-08T08:59:22+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importpurchasecsv class 2012-07-08T08:59:22+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importsalecsv class 2012-07-08T08:59:22+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Profitarchive class 2012-07-08T08:59:23+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importadvancecsv class 2012-07-08T08:59:23+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importpaymentcsv class 2012-07-08T08:59:23+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importpurchasecsv class 2012-07-08T08:59:23+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Importsalecsv class 2012-07-08T08:59:23+00:00 app[web.1]: [paperclip] Duplicate URL for csv with :s3_eu_url. This will clash with attachment defined in Profitarchive class 2012-07-08T08:59:23+00:00 app[web.1]: [paperclip] Duplicate URL for xml with :s3_eu_url. This will clash with attachment defined in Onixarchive class 2012-07-08T08:59:24+00:00 app[web.1]: [paperclip] Duplicate URL for xml with :s3_eu_url. This will clash with attachment defined in Onixarchive class 2012-07-08T08:59:25+00:00 app[web.1]: I, [2012-07-08T08:59:25.555052 #5] INFO -- : worker=0 ready 2012-07-08T08:59:25+00:00 app[web.1]: 2012-07-08T08:59:25+00:00 app[web.1]: 2012-07-08T08:59:25+00:00 app[web.1]: Started GET "/" for 82.69.50.215 at 2012-07-08 08:59:25 +0000 2012-07-08T08:59:26+00:00 app[web.1]: Processing by PagesController#home as HTML 2012-07-08T08:59:26+00:00 app[web.1]: I, [2012-07-08T08:59:26.043501 #8] INFO -- : worker=1 ready 2012-07-08T08:59:26+00:00 app[web.1]: Rendered pages/home.html.haml within layouts/application (5.7ms) 2012-07-08T08:59:26+00:00 app[web.1]: (1.1ms) SELECT COUNT(*) FROM "delayed_jobs" 2012-07-08T08:59:26+00:00 app[web.1]: Rendered layouts/_header.html.erb (4.2ms) 2012-07-08T08:59:26+00:00 app[web.1]: Rendered layouts/_footer.html.haml (1.4ms) 2012-07-08T08:59:26+00:00 app[web.1]: Completed 200 OK in 326ms (Views: 258.4ms | ActiveRecord: 65.2ms)

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