I have an ELB set up with two instances. The issue I have with it is that when I do not add www. to it, the ELB just hangs. This is some info I get when I spider with wget: Spider mode enabled. Check if remote file exists. --2013-06-20 13:40:54-- http://learning.example.com/ Resolving learning.example.com... 54.xxx.x.x53, 50.xx.xxx.x71 Connecting to learning.example.com|54.xxx.x.x53|:80... connected. HTTP request sent, awaiting response... No data received. Retrying. when I add www. it works great. I have a GoDaddy SSL cert that I added to the listener section that covers 3 domains, www.learning.example.com, files.learning.example.com and learning.example.com. These are my listener settings: - HTTP 80 HTTPS 443 N/A N/A - SSL 443 SSL 443 Change canvasNew (Change) My EC2 instances are running apache2 on Ubuntu 12.04. I will be happy to post my vhosts file if needed. However, when I ran the server with the domains pointing to just one EC2 instance things worked fine. How can I fix this issue for learning.example.com? Why does www work just fine? A second question would be what is the difference between instance protocol and load balancer protocol? EDIT: Here are the dig results for learning.example.com from yesterday. I changed the DNS entry to point to one instance to make sure it was the elb. When I switch it back I will do it for www.learning.example.com ; <<>> DiG 9.9.1-P2 <<>> learning.example.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20210 ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;learning.example.com. IN A ;; ANSWER SECTION: learning.example.com. 2559 IN CNAME canvas-22222222222.us-west-1.elb.amazonaws.com. canvas-22222222222.us-west-1.elb.amazonaws.com. 60 IN A 54.xxx.x.x53 canvas-22222222222.us-west-1.elb.amazonaws.com. 60 IN A 50.xx.xxx.x71 ;; Query time: 83 msec ;; SERVER: 10.x.xx.20#53(10.x.xx.20) ;; WHEN: Thu Jun 20 13:40:47 2013 ;; MSG SIZE rcvd: 137 EDIT 2: Here is some more info that might be helpful. Port Configuration: 80 (HTTP) forwarding to 443 (HTTPS) Backend Authentication: Disabled Stickiness: Disabled(edit) 443 (SSL, Certificate: canvasNew) forwarding to 443 (SSL) Backend Authentication: Disabled So I switched everything to one EC2 IP address to bypass the elb to make sure things are working. It's running great. www and the non-www url work perfectly fine. Its only when I switch things to the ELB that learning.example.com hangs and www.learning.example.com works. Hopefully you can get some ideas flowing.