I'm attempting to troubleshoot problems with a laptop computer(HP 8510w) while it's connected to a server of mine via Remote Desktop. I double checked all the settings on the win2k3 server for remote desktop to verify that remote desktop isn't what's causing the disconnect issues, and other people using different computers/laptops can all connect to remote desktop correctly with no issues. These problems happen specifically when the laptop is connected via wifi(several different wifi sources, so it's not an ISP issue) as well as connected via a Verizon data card. However there's no network downtime when the laptop is resting in the docking station and plugged into the network with the remote desktop server. These problems have also only recently occurred since a recent hard drive failure in which a new hard drive was purchased and the laptop had a fresh install of windows xp professional. There's no special software used on this machine, just office 2003. So my question is, what could cause two types of internet access to fail while other types do not? If it is infact related to the win2k3 server, why is this particular laptop getting disconnected when others are not and are all on at the same time?