I have a website which processes orders from a Windows application. This works as follows:
User clicks "Order now" in the windows app
App uploads a file with POST to a PHP script
The script immediately calls the PHP mail() function (order is not stored in a db)
This works fine most of the time. However, sometimes a big delay occurs (several days). Customers calls why the product has not yet been delivered.
E-mail headers of delayed mail follows:
Microsoft Mail Internet Headers Version 2.0
Received: from barracuda.nkl.nl ([10.0.0.1]) by smtp.nkl.nl with Microsoft SMTPSVC(6.0.3790.3959);
Wed, 26 May 2010 16:26:51 +0200
X-ASG-Debug-ID: 1274883818-2f8800000000-X58hIK
X-Barracuda-URL: http://10.0.0.1:8000/cgi-bin/mark.cgi
Received: from server45.firstfind.nl (localhost [127.0.0.1])
by barracuda.nkl.nl (Spam & Virus Firewall) with ESMTP id ECAFD15776A
for <
[email protected]>; Wed, 26 May 2010 16:23:38 +0200 (CEST)
Received: from server45.firstfind.nl (server45.firstfind.nl [93.94.226.76]) by barracuda.nkl.nl with ESMTP id 85bAT2AU58kkxjPb for <
[email protected]>; Wed, 26 May 2010 16:23:38 +0200 (CEST)
X-Barracuda-Envelope-From:
[email protected]
Received: from server45.firstfind.nl (localhost [127.0.0.1])
by server45.firstfind.nl (8.13.8/8.13.8/Debian-3+etch1) with ESMTP id o4QEM3Hb004301
for <
[email protected]>; Wed, 26 May 2010 16:23:31 +0200
Received: (from nklsemin@localhost)
by server45.firstfind.nl (8.13.8/8.13.8/Submit) id o4J9lA7M031307;
Wed, 19 May 2010 11:47:10 +0200
Date: Wed, 19 May 2010 11:47:10 +0200
Message-Id: <
[email protected]>
To:
[email protected]
X-ASG-Orig-Subj: easyfit - ref: Hoen3443
Subject: easyfit - ref: Hoen3443
X-PHP-Script: www.nklseminar.nl/emailer/upload.php for 77.61.220.217
From:
[email protected]
Content-type: text/html
X-Virus-Scanned: by amavisd-new
X-Barracuda-Connect: server45.firstfind.nl[93.94.226.76]
X-Barracuda-Start-Time: 1274883820
X-Barracuda-Bayes: INNOCENT GLOBAL 0.0000 1.0000 -2.0210
X-Barracuda-Virus-Scanned: by Barracuda Spam & Virus
Firewall at nkl.nl
X-Barracuda-Spam-Score: 0.92
X-Barracuda-Spam-Status: No, SCORE=0.92 using global scores of TAG_LEVEL=2.0 QUARANTINE_LEVEL=1000.0 KILL_LEVEL=3.0 tests=DATE_IN_PAST_96_XX, DATE_IN_PAST_96_XX_2, HTML_MESSAGE, MIME_HEADER_CTYPE_ONLY, MIME_HTML_ONLY, NO_REAL_NAME
X-Barracuda-Spam-Report: Code version 3.2, rules version 3.2.2.30817
Rule breakdown below
pts rule name description
---- ---------------------- --------------------------------------------------
0.00 NO_REAL_NAME From: does not include a real name
0.01 DATE_IN_PAST_96_XX Date: is 96 hours or more before Received: date
0.00 MIME_HTML_ONLY BODY: Message only has text/html MIME parts
0.00 HTML_MESSAGE BODY: HTML included in message
0.86 MIME_HEADER_CTYPE_ONLY 'Content-Type' found without required MIME
headers
2.07 DATE_IN_PAST_96_XX_2 DATE_IN_PAST_96_XX_2
Return-Path:
[email protected]
X-OriginalArrivalTime: 26 May 2010 14:26:51.0343 (UTC) FILETIME=[7B80DDF0:01CAFCDF]
The delay seems to occur here:
Received: from server45.firstfind.nl (localhost [127.0.0.1]) by server45.firstfind.nl (8.13.8/8.13.8/Debian-3+etch1) with ESMTP id
o4QEM3Hb004301
for <
[email protected]>; Wed, 26 May 2010 16:23:31 +0200
Received: (from nklsemin@localhost)
by server45.firstfind.nl (8.13.8/8.13.8/Submit) id o4J9lA7M031307;
Wed, 19 May 2010 11:47:10 +0200
I've reported this issue various times to the web hosting service that hosts my website. They say the delay does not occur in their network (impossible).
But they do confirm that the e-mail is first seen in their mail server on May 26, which is 7 days after the mail has been composed. The order is marked with the timestamp of the user's local PC, which also matches May 19 (so it's not a PC clock problem)
It's also interesting to see that all delayed mails (orders were placed on different days) come in at once. So I suddenly receive 14 e-mail in my mailbox from various days.
Any idea were this delay may be introduced? Could there be a bug in my PHP code that causes this? (I cannot believe I can introduce a loop of 7 days in my PHP code)
