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• TechEd 2010 Day Three: The Database Designer (Isn't)

  - by BuckWoody

  Yesterday at TechEd 2010 here in New Orleans I worked the front-booth, answering general SQL Server questions for the masses. I was actually a little surprised to find most of the questions I got were from folks that wanted to know more about Stream Insight and Master Data Services. In past conferences I've been asked a lot of "free consulting" questions, about problems folks have had from older products. I don't mind that a bit - in fact, I'm always happy to help in any way I can. But this time people are really interested in the new features in the product, and I like that they are thinking ahead, not just having to solve problems in production. My presentation was on "Database Design in an Hour". We had the usual fun, and SideShow Bob made an appearance - I kid you not. The guy in the back of the room looked just like Sideshow Bob, so I quickly held a "bes thair" contest, and he won. Duing the presentation, I explain the tools you can use to design databases. I also explain that the "Database Designer" tool in SQL Server Management Studio (SSMS) isn't truly a desinger - it uses non-standard notation, doesn't have a meta-data dictionary, and worst of all, it works at the physical level. In other words, whatever you do in SSMS will automatically change the field/table/relationship structures in the database. We fixed this in SSMS 2008 and higher by adding an option to block that, but the tool is not a good design function nonetheless. To be fair, no one I know of at Microsoft recommends that it is - but I was shocked to hear so many developers in the room defending it as a good tool. I think the main issue for someone who doesn't have to work with Relational Systems a great deal is that it can be difficult to figure out Foreign Keys. The syntax makes them look "backwards", so it's just easier to grab a field and place it on the table you want to point to. There are options. You can download a couple of free tools (CA has a community edition of ER-WIN, Quest has one, and Embarcadero also has one) and if you design more than one or two databases a year, it may be worth buying a true design tool. For years I used Visio, but we changed it so that it doesn't forward-engineer (create the DDL) any more, so it isn't a true design tool either. So investigate those free and not-so-free tools. You'll find they help you in your job - but stay away from the Database Designer in SSMS. Or I'll send Sideshow Bob over there to straighten you out. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Movement prediction for non-shooters

  - by ShadowChaser

  I'm working on an isometric (2D) game with moderate-scale multiplayer - 20-30 players. I've had some difficulty getting a good movement prediction implementation in place. Right now, clients are authoritative for their own position. The server performs validation and broad-scale cheat detection, and I fully realize that the system will never be fully robust against cheating. However, the performance and implementation tradeoffs work well for me right now. Given that I'm dealing with sprite graphics, the game has 8 defined directions rather than free movement. Whenever the player changes their direction or speed (walk, run, stop), a "true" 3D velocity is set on the entity and a packet it sent to the server with the new movement state. In addition, every 250ms additional packets are transmitted with the player's current position for state updates on the server as well as for client prediction. After the server validates the packet, it gets automatically distributed to all of the other "nearby" players. Client-side, all entities with non-zero velocity (ie/ moving entities) are tracked and updated by a rudimentary "physics" system - basically nothing more than changing the position by the velocity according to the elapsed time slice (40ms or so). What I'm struggling with is how to implement clean movement prediction. I have the nagging suspicion that I've made a design mistake somewhere. I've been over the Unreal, Half-life, and all other movement prediction/lag compensation articles I could find, but they all seam geared toward shooters: "Don't send each control change, send updates every 120ms, server is authoritative, client predicts, etc". Unfortunately, that style of design won't work well for me - there's no 3D environment so each individual state change is important. 1) Most of the samples I saw tightly couple movement prediction right into the entities themselves. For example, storing the previous state along with the current state. I'd like to avoid that and keep entities with their "current state" only. Is there a better way to handle this? 2) What should happen when the player stops? I can't interpolate to the correct position, since they might need to walk backwards or another strange direction if their position is too far ahead. 3) What should happen when entities collide? If the current player collides with something, the answer is simple - just stop the player from moving. But what happens if two entities take up the same space on the server? What if the local prediction causes a remote entity to collide with the player or another entity - do I stop them as well? If the prediction had the misfortune of sticking them in front of a wall that the player has gone around, the prediction will never be able to compensate and once the error gets to high the entity will snap to the new position.

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• Collision detection doesn't work for automated elements in XNA 4.0

  - by NDraskovic

  I have a really weird problem. I made a 3D simulator of an "assembly line" as a part of a college project. Among other things it needs to be able to detect when a box object passes in front of sensor. I tried to solve this by making a model of a laser and checking if the box collides with it. I had some problems with BoundingSpheres of models meshes so I simply create a BoundingSphere and place it in the same place as the model. I organized them into a list of BoundingSpheres called "spheres" and for each model I create one BoundingSphere. All models except the box are static, so the box object has its own BoundingSphere (not a member of the "spheres" list). I also implemented a picking algorithm that I use to start the movement. This is the code that checks for collision: if (spheres.Count != 0) { for (int i = 1; i < spheres.Count; i++) { if (spheres[i].Intersects(PickingRay) != null && Microsoft.Xna.Framework.Input.ButtonState.Pressed == Mouse.GetState().LeftButton) { start = true; break; } if (BoxSphere.Intersects(spheres[i]) && start) { MoveBox(0, false);//The MoveBox function receives the direction (0) and a bool value that dictates whether the box should move or not (false means stop) start = false; break; } if (start /*&& Microsoft.Xna.Framework.Input.ButtonState.Pressed == Mouse.GetState().LeftButton*/ && !BoxSphere.Intersects(spheres[i])) { MoveBox(0, true); break; } } The problem is this: When I use the mouse to move the box (the commented part in the third if condition) the collision works fine (I have another part of code that I removed to simplify my question - it calculates the "address" of the box, and by that number I know that the collision is correct). But when I comment it (like in this example) the box just passes trough the lasers and does not detect the collision (the idea is that the box stops at each laser and the user passes it forth by clicking on the appropriate "switch"). Can you see the problem? Please help, and if you need more informations I will try to give them. Thanks

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• Why occlusion is failing sometimes?

  - by cad

  I am rendering two cubes in the space using XNA 4.0 and occlusion only works from certain angles. Here is what I see from the front angle (everything ok) Here is what I see from behind This is my draw method. Cubes are drawn by serverManager and serverManager1 protected override void Draw(GameTime gameTime) { GraphicsDevice.Clear(Color.CornflowerBlue); switch (_gameStateFSM.State) { case GameFSMState.GameStateFSM.INTROSCREEN: spriteBatch.Begin(); introscreen.Draw(spriteBatch); spriteBatch.End(); break; case GameFSMState.GameStateFSM.GAME: spriteBatch.Begin(SpriteSortMode.Deferred, BlendState.AlphaBlend); // Text screenMessagesManager.Draw(spriteBatch, firstPersonCamera.cameraPosition, fpsHelper.framesPerSecond); // Camera firstPersonCamera.Draw(); // Servers serverManager.Draw(GraphicsDevice, firstPersonCamera.viewMatrix, firstPersonCamera.projMatrix); serverManager1.Draw(GraphicsDevice, firstPersonCamera.viewMatrix, firstPersonCamera.projMatrix); // Room //roomManager.Draw(GraphicsDevice, firstPersonCamera.viewMatrix); spriteBatch.End(); break; case GameFSMState.GameStateFSM.EXITGAME: break; default: break; } base.Draw(gameTime); fpsHelper.IncrementFrameCounter(); } serverManager and serverManager1 are instances of the same class ServerManager that draws a cube. The draw method for ServerManager is: public void Draw(GraphicsDevice graphicsDevice, Matrix viewMatrix, Matrix projectionMatrix) { cubeEffect.World = Matrix.CreateTranslation(modelPosition); // Set the World matrix which defines the position of the cube cubeEffect.View = viewMatrix; // Set the View matrix which defines the camera and what it's looking at cubeEffect.Projection = projectionMatrix; // Enable textures on the Cube Effect. this is necessary to texture the model cubeEffect.TextureEnabled = true; cubeEffect.Texture = cubeTexture; // Enable some pretty lights cubeEffect.EnableDefaultLighting(); // apply the effect and render the cube foreach (EffectPass pass in cubeEffect.CurrentTechnique.Passes) { pass.Apply(); cubeToDraw.RenderToDevice(graphicsDevice); } } Obviously there is something I am doing wrong. Any hint of where to look? (Maybe z-buffer or occlusion tests?)

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• "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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• Simulate 'Shock absorbtion' with tire rubber in PhysX (2.8.x)

  - by Mungoid

  This is a kinda tricky question and I fear there is no easy enough solution, but I figured I'd hit SE up before giving up on it and just doing what I can. A machine I am working on has no suspension or shocks or springs of any sort in the real machine, so you would think that when it drives over bumps, it would shake like crazy but because its tires (6 of them) are quite large they seem to absorb a lot of shock from the bumps. Part of this is because the machine is around 30k lbs and it just smashes/compresses any bumps in the ground down (This is another issue im still working on) and the other part is that the tires seem to have a lot of flex to them with a lot of air as well. So my current task is to simulate shock absorption in physx without visibly separating the tires from the spindle/axle.. I have been messing with all kinds of NxMaterial, NxSpring, Joints, etc. and have had no luck getting this to work. The main problem is that the spindle attached to the tire is directly in the center and the axle is basically solidly attached to the chassis, so if i give it any spring or suspension travel, that spindle on the tires will move upwards or downwards, looking very odd because now its not any longer in the center of the tire. I tried giving it a higher restitution but that just makes it bouncy without any shock absorption. Another avenue I am messing with is to actively smooth the terrain in front of the tires so that before it hits a bumpy patch, that patch is smoothed and it doesn't bounce. The only issue with this is that it is pretty expensive to do with 6 tires, high tesselation of the terrain and other complex things going on at the same time in this simulation. I am still working on this but I am hoping to mix and match a few different aspects to get the best possible outcome. This is a bit of a complex issue so I'm not expecting anyone to have a definitive answer, just hoping someone may think of something I haven't =-) -Side note: Yes i know PhysX 2.8.x is quite outdated but we have to stick with it for this implementation. We are in the process of going to another physics engine but it is out of scope to apply that engine to this project.

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• Testing and Validation – You Really Do Have The Time

  - by BuckWoody

  One of the great advantages in my role as a Technical Specialist here at Microsoft is that I get to work with so many great clients. I get to see their environments and how they use them, and the way they work with SQL Server. I’ve been a data professional myself for many years. Over that time I’ve worked with many database platforms, lots of client applications, and written a lot of code in many industries. For a while I was also a consultant, so I got to see how other shops did things as well. But because I now focus on a “set” base of clients (over 500 professionals in over 150 companies) I get to see them over a longer period of time. Many of them help me understand how they use the product in their projects, and I even attend some DBA regular meetings. I see the way the product succeeds, and I see when it fails. Something that has really impacted my way of thinking is the level of importance any given shop is able to place on testing and validation. I’ve always been a big proponent of setting up a test system and following a very disciplined regimen to make sure it will work in production for any new projects, and then taking the lessons learned into production as standards. I know, I know – there’s never enough time to do things right like this. Yet the shops I see that do it have the same level of work that they output as the shops that don’t. They just make the time to do the testing and validation and create a standard that they will follow in production. And what I’ve found (surprise surprise) is that they have fewer production problems. OK, that might seem obvious – but I’ve actually tracked it and those places that do the testing and best practices really do save stress, time and trouble from that effort. We all think that’s a good idea, but we just “don’t have time”. OK – but from what I’m seeing, you can gain time if you spend a little up front. You may find that you’re actually already spending the same amount of time that you would spend in doing the testing, you’re just doing it later, at night, under the gun. Food for thought.  Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• How to implement a component based system for items in a web game.

  - by Landstander

  Reading several other questions and answers on using a component based system to define items I want to use one for the items and spells in a web game written in PHP. I'm just stuck on the implementation. I'm going to use a DB schema suggested in this series (part 5 describes the schema); http://t-machine.org/index.php/2007/09/03/entity-systems-are-the-future-of-mmog-development-part-1/ This means I'll have an items table with generic item properties, a table listing all of the components for an item and finally records in each component table used to make up the item. Assuming I can select the first two together in a single query, I'm still going to do N queries for each component type. I'm kind of fine with this because I can cache the data into memcache and check there first before doing any queries. I'll need to build up the items on every request they are used in so the implementation needs to be on the lean side even if they're pulled from memcache. But right there is where I feel confident about implementing a component system for my items ends. I figure I'd need to bring attributes and behaviors into the container from each component it uses. I'm just not sure how to do that effectively and not end up writing a lot of specialized code to deal with each component. For example an AttackComponent might need to know how to filter targets inside of a battle context and also maybe provide an attack behavior. That same item might also have a UsableComponent which allows the item to be used and apply some effect onto a different set of targets filtered differently from the same battle context. Then not every part of an item is an active part, an AttributeBonusComponent might need to only kick in when the item is in an equipped state or when displaying the item details page. Ultimately, how should I bring all of the components together into the container so when I use an item as a weapon I get the correct list of targets? Know when a weapon can also be used as an item? Or to apply the bonuses the item provides to a character object? I feel like I've gone too far down the rabbit hole and I can't grasp onto the simple solution in front of me. (If that makes any sense at all.) Likewise if I were to implement the best answer from here I feel like I'd have a lot of the same questions. How to model multiple "uses" (e.g. weapon) for usable-inventory/object/items (e.g. katana) within a relational database.

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• Cloud Computing Business Benefits

  - by workflowman

  If you have been living under a rock for the past year, you wouldn't have heard about cloud computing. Cloud computing is a loose term that describes anything that is hosted in data centers and accessed via the internet. It is normally associated with developers who draw clouds in diagrams indicating where services or how systems communicate with each other. Cloud computing also incorporates such well-known trends as Web 2.0 and Software as a Service (SaaS) and more recently Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). Its aim is to change the way we compute, moving from traditional desktop and on-premises servers to services and resources that are hosted in the cloud.  Benefits of Cloud Computing  There are clearly benefits in building applications using cloud computing, some of which are listed here:  Zero up- front investment:  Delivering a large-scale system costs a fortune in both time and money. Often IT departments are split into hardware/network and software services. The hardware team provisions servers and so forth under the requirements of the software team. Often the hardware team has a different budget that requires approval. Although hardware and software management are two separate disciplines, sometimes what happens is developers are given the task to estimate CPU cycles, disk space, and so forth, which ends up in underutilized servers.  Usage-based costing:  You pay for what you use, no more, no less, because you never actually own the server. This is similar to car leasing, where in the long run you get a new car every three years and maintenance is never a worry.  Potential for shrinking the processing time:  If processes are split over multiple machines, parallel processing is performed, which decreases processing time.  More office space:  Walk into most offices, and guaranteed you will find a medium- sized room dedicated to servers.  Efficient resource utilization:  The resource utilization is handed by a centralized cloud administrator who is in charge of deciding exactly the right amount of resources for a system. This takes the task away from local administrators, who have to regularly monitor these servers.  Just-in-time infrastructure:  If your system is a success and needs to scale to meet demand, this can cause further time delays or a slow- performing service. Cloud computing solves this because you can add more resources at any time.  Lower environmental impact:  If servers are centralized, potentially an environment initiative is more likely to succeed. As an example, if servers are placed in sunny or windy parts of the world, then why not use these resources to power those servers?  Lower costs:  Unfortunately, this is one point that administrators will not like. If you have people administrating your e-mail server and network along with support staff doing other cloud-based tasks, this workforce can be reduced. This saves costs, though it also reduces jobs.

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• Event-Driven Debugging

  - by Brian Donahue

  Most application troubleshooting involves getting an error, analyzing the error message, and at worst, attaching a debugger to work out the real cause. What is not really covered is how to troubleshoot an applicaiton that is not errant, but is having a performance issue, and more than likely, in the middle of the night when you are snug in your bed, sawing logs. What you need is an ever-vigilant cyborg who never sleeps to sit in front of your server all night, but as SkyNet is not live yet, you can settle for the next-best thing. Windows provides performance counters and alerts that can tell you when an applicaiton reaches an unacceptable threshold of naughty behavior, but although it can tattle on your brainchild, it won't be the child psychiatrist that you need to tell you why he's pulling your server's pigtails and pulling faces at the teacher. What you need is to plug a debugger into performance monitor and have it tell you what's going on with your applicaiton at the time. For this purpose, I'd used Microsoft's MDbgEngine as the basis for an applicaiton that will dump a program's stacks, I call it Application Slicer Dicer Wonder Dumper Super Cyborg, or StackOMatic for short. StackOMatic can look at a program's behavior and tell you if the stacks are not moving, but it can also work on the command-line to dump all managed methods on the stack at will. Now that there is a command you can use to dump the stacks, all you need to do is politely tell Windows to run it when you're displeased with your creation as it's trashing the CPU of your server at 3 AM. The first step is to create a scheduled task to tell StackOMatic to dump your applicaiton. Start Task Scheduler and right-click Task Scheduler Library and then Create Task. For this exercise I'm creating a task that will dump the Red Gate SQL Monitor Base Monitor Service. In the Actions tab, I enter the path to StackOMatic and use the arguments to log the stack dump to a file: /PN:RedGate.Response.Engine.Alerting.Base.Service /OUT:c:\users\administrator\MonitorLog.txt Next, I go into Windows Server 2008's Reliability and Performance Monitor and add a new Data Collector Set. This set will produce an alert on the %Processor Time for the service. When the processor time breaches 50%, it will run the StackDumpBaseService task I created. Whenever the service misbehaves, it will append to the log file. Now when I go to work in the morning, I can see what the service was doing when it overloaded the processor and take action.

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• Application workflow

  - by manseuk

  I am in the planning process for a new application, the application will be written in PHP (using the Symfony 2 framework) but I'm not sure how relevant that is. The application will be browser based, although there will eventually be API access for other systems to interact with the data stored within the application, again probably not relavent at this point. The application manages SIM cards for lots of different providers - each SIM card belongs to a single provider but a single customer might have many SIM cards across many providers. The application allows the user to perform actions against the SIM card - for example Activate it, Barr it, Check on its status etc Some of the providers provide an API for doing this - so a single access point with multiple methods eg activateSIM, getStatus, barrSIM etc. The method names differ for each provider and some providers offer methods for extra functions that others don't. Some providers don't have APIs but do offer these methods by sending emails with attachments - the attachments are normally a CSV file that contains the SIM reference and action required - the email is processed by the provider and replied to once the action has been complete. To give you an example - the front end of my application will provide a customer with a list of SIM cards they own and give them access to the actions that are provided by the provider of each specific SIM card - some methods may require extra data which will either be stored in the backend or collected from the user frontend. Once the user has selected their action and added any required data I will handle the process in the backend and provide either instant feedback, in the case of the providers with APIs, or start the process off by sending an email and waiting for its reply before processing it and updating the backend so that next time the user checks the SIM card its status is correct (ie updated by a backend process). My reason for creating this question is because I'm stuck !! I'm confused about how to approach the actual workflow logic. I was thinking about creating a Provider Interface with the most common methods getStatus, activateSIM and barrSIM and then implementing that interface for each provider. So class Provider1 implements Provider - Then use a Factory to create the required class depending on user selected SIM card and invoking the method selected. This would work fine if all providers offered the same methods but they don't - there are a subset which are common but some providers offer extra methods - how can I implement that flexibly ? How can I deal with the processes where the workflow is different - ie some methods require and API call and value returned and some require an email to be sent and the next stage of the process doesn't start until the email reply is recieved ... Please help ! (I hope this is a readable question and that this is the correct place to be asking) Update I guess what I'm trying to avoid is a big if or switch / case statement - some design pattern that gives me a flexible approach to implementing this kind of fluid workflow .. anyone ?

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• Help yourself . if you like

  - by rachelp

  At Red Gate we enjoy talking to our customers. Really! If you've read recent blog posts by members of some of our customer-facing teams, you'll have spotted the pleasure they take in their work. In case you missed those posts, here they are: From our Finance team: Finance: Friends, not foes! From our reception desk: The Front line of Communication However, we recognise that sometimes our customers would like to be able to solve their problems or answer their questions without talking to us - they're in a hurry, it's outside office hours . or perhaps they just prefer not to pick up the phone and call.   Self-service customer care So we've begun a programme of work to enable more self-service; whether it's finding the answer to a "how do i.?" question or getting access to a record of what product licenses they own, we want to make it much easier for our customers to get hold of this information for themselves. If they want to.   Phase 1: make it easier to find information We decided to start by tackling findability. We've got loads of useful information on our website, but it's sometimes difficult to find, so we've been working on improving our site search. Step 1 has been to replace the search engine, clean up the search UI, and make it consistent across the site. We're nearly there! The idea is that if we improve the site search it will be easier - and much more pleasant - for people to find the information they need. The new search will go live some time in April, and then we'll be gathering feedback, looking at web analytics (more about this in an earlier article), and working out what improvements we still need to make. We'd love to hear what you think, so do give your feedback or drop us a line. Or pick up the phone and call, if you like.   What do you think? While I've got your attention, I'd love to hear what people think about self-service customer care. Do you like to call, email, live chat . or do you prefer to dig around and find out answers yourself? Who's getting it right: what self-service sites do you like? p.s. Watch this space for news of phase 2.

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• Zelda-style top-down RPG. How to store tile and collision data?

  - by Delerat

  I'm looking to build a Zelda: LTTP style top-down RPG. I've read a lot on the subject and am currently going back and forth on a few solutions. I'm using C#, MonoGame, and Tiled. For my tile maps, these are the choices I can see in front of me: Store each tile as its own array. Each one having 3-4 layers, texture/animation, depth, flags, and maybe collision(depending on how I do it). I've read warning about memory issues going this route, and my biggest map will probably be 160x120 tiles. My average map however will be about 40x30. The number of tiles might cut in half if I decide to double my tile size, which is currently 16x16. This is the most appealing approach for me, as I feel like I would know how to save maps, make changes, and separate it into chunks for collision checks. Store the static parts of my tile map in multiple arrays acting as the different layers. Then I would just use entities for anything that wasn't static. All of the other tile data such as collisions, depth, etc., would be stored in their own layers as well I guess? This way just seems messy to me though. Regardless of which one I choose, I'm also unsure how to plan all of that other tile data. I could write a bunch of code that would know which integer represents what tile and it's data, but if I changed a tileset in Tiled and exported it again, all of those integers could potentially change and I'd have to adjust a whole bunch of code. My other issue is about how I could do collision. I want to at least support angled collision that slides you around the corners of objects like LTTP does, if not more oddball shapes as well. So do I: Store collision as a flag for binary collision. Could I get this to support angles? Would it be fine to store collision as an integer and have each number represent a certain angle of collision? Store a list of rectangles or other shapes and do collision that way? Sorry for the large two-part(three-part?) question. I felt like these needed to be asked together as I believe each choice influences the other.

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• Kodak Scanner Software Issue 0xc0000005

  - by Andrew

  I am trying to be able to use a program called Kodak Smart Touch, but just today I have experienced an error preventing it from opening. The scanner is a business class scanner, an i2900. It comes with a small program called Kodak Smart Touch. This program allows you to select and customize a number of presets on the front panel and automatically create/save scanned files, etc. I was running a backup with Aomei Backupper at the time, and I wanted to scan a file. I tried to scan as normal, but right at the end the program quit with an error. Now, whenever I try to start Smart Touch, even not running the backup and with Aomei uninstalled, the following error pops up: Title of message: KSSCFG (version 1.7.15.121102) has stopped working. Body: See (path name) for more information. When I go to the path in the error message, there are two files, ERRORLOG.txt and KSSCFG.dmp. The error log says, "KSSCFG (version 1.7.15.322.121102) case an Access Violation(0xc0000005). Error occur at 2014/06/11 21:37:54 Operation System: Windows 7 64bits (6.1.7601) processor(s) type AMD x86 or x64" The dump file can be downloaded here: http://l.bitcasa.com/yzbtv1VV Opening it with a hex editor yields very little of use, but I do have an internal commandline utility that may help: http://l.bitcasa.com/cTXvAsst I've already uninstalled and reinstalled all the kodak software several times to no avail. What is really odd is that the TWAIN and ISIS drivers work fine through another scanning program. I am at my wit's end, and I have no idea what to do next. Thanks.

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• Dell 2950 Perc 6/i "physical disk" and "Enclosure(Backplane)" under Connector 1 in OMSA tree- Troubleshoot help

  - by user66357

  Just looking for someone who might know why this could occur... In OMSA, on my Dell 2950, there usually is only one "Physical Disks" child under "Enclosure (Backplane)" in the tree view. Currently, the tree looks like this: Dell PERC 6/i Integrated Connector 1 (RAID) Enclosure (Backplane) Physical Disks (1:04 good, 1:05 removed) Physical Disks (1:33 Ready but unused) Normally it's like this: Connector 1 (RAID) Enclosure (Backplane) Physical Disks (1:04 good, 1:05 good) From the front, 6 of 6 3.5" SAS drives are connected. The server is showing Slot 5 as bad and the disk as removed. It seems that the drive in Slot 5 is being sensed as external to the Enclosure. Any ideas why this would happen? Think I can get away with rebuilding the virtual disk by replacing 1:05 with 1:33? Thanks. UPDATE: The only options on the Physical Disk 1:33 were Assign as Global Hot Spare and Clear... After clearing, I assigned it as the Global Hot Spare. This allowed the rebuilding of the virtual disk. Hopefully it won't fail. I'm still unsure of the reason for this odd behavior. I'm checking the firmware next.

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• Sending microphone input over Remote Desktop 7.0

  - by Taylor Price

  I am using Remote Desktop 7 (the new version that came out with Windows 7) to control a Windows XP Pro machine. I have selected "Record from this computer" in the Remote Audio settings. When I connect to the machine, go to the control panel, open the sound panel, and go to the audio tab, I find that the default sound playback device is "Microsoft RDP Audio Driver". However, there is no default sound recording device. As expected, my IP phone thinks there is no recording device. If I am sitting in front of the computer with a mic plugged in, it works just fine. Has anybody else been able to get this work appropriately? Is there anything that I have to setup on the XP machine to get this working? Thanks in advance. Edit: As John T pointed out below, you have to be connecting to a Windows 7 Enterprise or Ultimate machine for this to work. I've also found out that Multi-monitor support has the same requirement.

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• Why does my Intel HDA onboard sound card not have a "Mix" device / channel?

  - by Hanno Fietz

  I want to be able to record what my sound card outputs on the speakers / headphones. This question is all over the interwebs again and again, and there seem to be two outcomes: in your selection of audio input devices, there's a device called "Stereo Mix", or similar, which is the "loopback" device for audio. Choose that in your recording tool and you're done. there's no such device and only speculative posts about why that may be. Now, I'm using ALSA and an Intel HDA chipset on my mainboard under Kubuntu Karmic. I have some 5-10 output channels and "Mic", "Front Mic" and "Line" for input. All of those are available in KMix, Audacity and other software. No "loopback" / "Mix" / whatever. Do I have to get some driver / kernel module set up ALSA in some way set up my system configuration in some way use a software solution (such as JACK) I had a look at JACK, and found it rather hard to understand, it's either an expert tool or just clumsy, I couldn't say. At least, I wasn't able to figure out how to achieve what I wanted. One of my problems seems to be that I don't understand where and how the mixing happens. Are there sound cards which just aren't able to do it? Why does the sound card matter at all, since I could in theory grab the data stream at some point before it goes to the hardware, right?

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• Ideal Bacula appliance?

  - by Ricket

  I'm an intern at a small company and we (the IT department of two) manage <100 client computers and a handful of servers. Currently we're using a company's appliance to handle backup; it does a small backup every night and a full backup every weekend, and a guy comes on Wednesday to take an offsite backup drive (and gives back last week's drive to swap with it). Lately this system, mainly the appliance, has been having problems, so we are looking for an alternative. I'm researching other companies but also looking into what we might expect from trying to do this ourselves. There will undoubtedly be a large learning curve, but hey, that's what serverfault is for, right? :) So anyway I was looking at Bacula. Feature list sounds great, documentation is plentiful, but it's only software. So my question is, what is the ideal backup server to run the Bacula server software on? And not only the server but other related appliances. Our current backup appliance uses only hard drives, not tape drives. It has several plugged into it at one time, in hotswap bays on the front of the machine. I couldn't help but notice though, it's hardly more than Windows XP with hard drive bays, a PCI eSATA card (which connects to another appliance extension piece with 2 more bays), and their software. Since the company will take back their appliance if/when we cancel with them, where can I go to configure a server with these kinds of things? Maybe I'm being naive, I'm sure Dell (and any other computer company) sells them in the small business section of their website, but I wanted to make sure that there's not some other more recommended place that other companies are getting their hardware from, and that I don't need anything special for Bacula.

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• haproxy and tomcat intermittent hangs

  - by Lorin

  I am trying to run haproxy in front of tomcat on a Solaris x86 box, but I am getting intermittent failures. At seemingly random intervals, the request just hangs until haproxy times out the connection. I thought maybe it was my app, but I've been able to reproduce it with the tomcat manager app, and hitting tomcat directly there is no problems at all. Hitting it repeatedly with curl will cause the error within 10-15 tries curl -ikL http://admin:admin@<my server>:81/manager/status haproxy is running on port 81, tomcat on port 7000. haproxy returns a 504 gateway timeout to the client, and puts this into the log file: Sep 7 21:39:53 localhost haproxy[16887]: xxx.xxx.xxx.xxx:65168 [07/Sep/2009:21:39:23.005] http_proxy http_proxy/tomcat7000 5/0/0/-1/30014 504 194 - - sHNN 0/0/0/0/0 0/0 "GET /manager/status HTTP/1.1" Tomcat shows nothing, no error in the logs and no indication that the request ever makes it to the tomcat server. The request count is not incremented, the manager app only shows activity on one thread, serving up the manager app. Here are my haproxy and tomcat connector settings, I've been playing with both a good deal trying to chase down the issue, so they may not be ideal, but they definitely don't seem like they should cause this error. server.xml <Connector port="7000" protocol="HTTP/1.1" enableLookups="false" maxKeepAliveRequests="1" connectionLinger="10" /> haproxy config global log loghost local0 chroot /var/haproxy listen http_proxy :81 mode http log global option httplog option httpclose clitimeout 150000 srvtimeout 30000 contimeout 3000 balance roundrobin cookie SERVERID insert server tomcat7000 127.0.0.1:7000 cookie server00 check inter 2000

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• URL Rewriting on GoDaddy Virtual Server

  - by Aristotle

  I migrated a Kohana2 application from a shared-hosting environment over to a virtual dedicated server. After this migration, I can't seem to get my .htaccess file working again. I apologize up front, but over the years I have never experienced so much frustration with anything else as I do with the dreaded .htaccess file. Presently I have my project installed immediately within a directory in my public folder: /var/html/www/info.php (general information about server) /var/html/www/logo.jpg (some flat file) /var/html/www/somesite.com/[kohana site exists here] So my .htaccess file is within that directory, and has the following contents: # Turn on URL rewriting RewriteEngine On # Installation directory RewriteBase /somesite.com/ # Protect application and system files from being viewed # This is only necessary when these files are inside the webserver document root RewriteRule ^(application|modules|system) - [R=404,L] # Allow any files or directories that exist to be displayed directly RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d # Rewrite all other URLs to index.php/URL RewriteRule .* index.php?kohana_uri=$0 [PT,QSA,L] # Alternativly, if the rewrite rule above does not work try this instead: #RewriteRule .* index.php?kohana_uri=$0 [PT,QSA,L] This doesn't work. The initial controller is loaded, since index.php is called up implicitly when nothing else is in the url. But if I try to load up some other non-default controller, the site fails. If I place the index.php back within the url, the call to other controllers works just fine. I'm really at my wits end, and would appreciate some direction here.

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• Bridging Virtual Networking into Real LAN on a OpenNebula Cluster

  - by user101012

  I'm running Open Nebula with 1 Cluster Controller and 3 Nodes. I registered the nodes at the front-end controller and I can start an Ubuntu virtual machine on one of the nodes. However from my network I cannot ping the virtual machine. I am not quite sure if I have set up the virtual machine correctly. The Nodes all have a br0 interfaces which is bridged with eth0. The IP Address is in the 192.168.1.x range. The Template file I used for the vmnet is: NAME = "VM LAN" TYPE = RANGED BRIDGE = br0 # Replace br0 with the bridge interface from the cluster nodes NETWORK_ADDRESS = 192.168.1.128 # Replace with corresponding IP address NETWORK_SIZE = 126 NETMASK = 255.255.255.0 GATEWAY = 192.168.1.1 NS = 192.168.1.1 However, I cannot reach any of the virtual machines even though sunstone says that the virtual machine is running and onevm list also states that the vm is running. It might be helpful to know that we are using KVM as a hypervisor and I am not quite sure if the virbr0 interface which was automatically created when installing KVM might be a problem.

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• OpenAM throwing 302 0 behind haproxy, nginx

  - by Travis

  I'm having some issues with my deployment and was wondering if you can help. My set up is as follows: 2 OpenAM servers are set up behind a load balancer (HAproxy). The load balancer is set up behind two reverse proxies (nginx). The two reverse proxies are ser up behind another load balancer (haproxy). So a request will go through Haproxy nginx Haproxy openam I can access the OpenAM web console through the reverse proxies without a problem. Everything works fine at this level. However when I access openam through the load balancer in front of the reverse proxies Openam throws a 302 error. The funny thing is however I can access the host/openam/UI/Login and login successfully. I even get the cookie and have access to my apps that are set up. However immediately after the login OpenAM throws a 302 redirect. I'm puzzled and cannot figure out what is going wrong. Does anyone have any idea? My config files are below: nginx config : server { listen 443; server_name oamlb1; location / { proxy_pass http://oamlb1.mydomain.com:8080; proxy_set_header X-Real-IP $remote_addr; } location /openam { proxy_pass http://oamlb1.mydomain.com:8080; proxy_set_header X-Real-IP $remote_addr; proxy_set_header Host oamlb1.mydomain.com:8080; } } haproxy config : (This file is for the servers. The file for the reverse proxies is idenical except it points to the reverse proxies) listen http_proxy :8090 mode http balance roundrobin option httpclose option forwardfor server webA oamserver1.mydomain.com:18080 option forwardfor Thanks

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• How to get decent WiFi despite a virtual Faraday cage

  - by MT_Head

  One of my clients is the local branch of an international airline. They have a small office in the secured area behind the ticket counters, and timeshare space at the ticket counter. I need to add a ticket printer out front, which I cannot (for contract/liability reasons) attach to the shared computer at the counter; the only workable solution seems to be to put the printer and its attached computer on a cart and connect to the office's network via WiFi. So far, no problem - right? Well, the terminal has been getting a facelift, which - among other things - includes decorative stainless-steel panels along the wall behind the ticket counters. This paneling acts as a seriously effective barrier to WiFi! The office's WiFi router - a brand-new D-Link DIR-815, dual-band 802.11n - is just on the other side of the pictured wall, and twenty feet or so to the right. And yet the only way I can connect AT ALL on this side of the wall is to stick the USB adapter (on the end of an extension cable) right into the crack between panels... and even then I can only see the 5GHz network, and that very weakly. Has anyone else had experience with this sort of misguided interior decoration? Any ideas on how I can improve reception on the other side of the barrier? (Needless to say, physical modifications of the environment - tempting though they might be - are strictly no-go.)

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• exim4 - disable autoreplies about "SMTP error from remote mail server after RCPT"

  - by osgx

  Hello I have a setup of exim4 on domain1 in front of other server, domain2 (with sendmail). Second server have no direct access to internet, so domain1 is MX for domain2. And domain2 is set as hubbed_host in the exim4 on domain1. When spammer sends message for no_such_user@domain2, its sendmail do a reject: 550 5.1.1 <no_such_user@domain2>... User unknown Then, exim4 at domain1 do an auto-reply like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: no_such_user@domain2 SMTP error from remote mail server after RCPT TO:<no_such_user@domain2>: host 10.0.0.1 [10.0.0.1]: 550 5.1.1 <no_such_user@domain2>... User unknown The spammers uses fake "from" field, and such generated messages are frozen by exim for a long time. How can I disable some or all autoreplies from exim4? Ideally, I want a filter, if message was not delivered with error "User unknown" than don't generate any autoreply from mailer-daemon. Thanks!

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• TomTom GO & Ubuntu Linux: impersonating a GPRS phone with dund

  - by Broam

  Background: I've called TomTom support, and they don't support Linux. I can get my GO 730 to mount Mass Storage, and I found a shell script that will allow me to install maps (haven't tried it; will update when I do.). As of note: USB 2.0 only. 1.1 ports will not work. However--I still can't update the TomTom or take advantage of any traffic services. The GO will connect to a mobile phone, but I don't have one that supports tethering. However, I've found a site that claims to know a way to get a Linux Machine to impersonate a phone advertising GPRS services and it apparently works in Fedora as old as FC4. I'm having some serious trouble getting this to work on Ubuntu 9.10 Karmic, mainly because I think some of the built-in bluetooth stuff is getting in the way. Changing the class bits in main.conf (hcid.conf does not exist) doesn't crash..., and dund starts and listens, but the TomTom device never seems to want to connect to my machine. I haven't played around much with sdcptool (I think that's the name, not in front of a Linux machine right now) but maybe I have to advertise the DUN profile...I'm not very sure. My Question: I have no way to diagnose the problems. What are some diagnostic tools I can use to help dig down and figure out what's going on? Update: apparently dund is a legacy tool that's going away. What replaces it?

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