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  • Downloading a file from the internet with '&' in URL using wget

    - by matt_tm
    Hi, I'm trying to download a file from a URL that looks like this: http://pdf.example.com/filehandle.ashx?p1=ABC&p2=DEF.pdf Within the browser, this link prompts me to download a file called x.pdf irrespective of what DEF is (but 'x.pdf' is the right content). However using wget, I get the following: >wget.exe http://pdf.example.com/filehandle.ashx?p1=ABC&p2=DEF.pdf SYSTEM_WGETRC = c:/progra~1/wget/etc/wgetrc syswgetrc = C:\Program Files\GnuWin32/etc/wgetrc --2011-01-06 07:52:05-- http://pdf.example.com/filehandle.ashx?p1=ABC Resolving pdf.example.com... 99.99.99.99 Connecting to pdf.example.com|99.99.99.99|:80... connected. HTTP request sent, awaiting response... 500 Internal Server Error 2011-01-06 07:52:08 ERROR 500: Internal Server Error. 'p2' is not recognized as an internal or external command, operable program or batch file. This is on a Windows Vista system Edit1 >wget.exe "http://pdf.example.com/filehandle.ashx?p1=ABC&p2=DEF.pdf" SYSTEM_WGETRC = c:/progra~1/wget/etc/wgetrc syswgetrc = C:\Program Files\GnuWin32/etc/wgetrc --2011-02-06 10:18:31-- http://pdf.example.com/filehandle.ashx?p1=ABC&p2=DEF.pdf Resolving pdf.example.com... 99.99.99.99 Connecting to pdf.example.com|99.99.99.99|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 4568 (4.5K) [image/JPEG] Saving to: `filehandle.ashx@p1=ABC&p2=DEF.pdf' 100%[======================================>] 4,568 --.-K/s in 0.1s 2011-02-06 10:18:33 (30.0 KB/s) - `filehandle.ashx@p1=ABC&p2=DEF.pdf' saved [4568/4568]

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  • Is there a way to tell what the download speed is from a site/server

    - by Memor-X
    i'm looking into which ISP i should go with at the place i'm moving into, one ISP which i have been told good things about has data limits (which when breached will drop your speed to dial-up speed) but multiple memberships which, apart from the cheapest membership, have the same data limits (the cheapest has a 10GB data limit) in their fine print, they say that each different membership has different port speeds, one particular part jumps out at me These speeds are the NBN (National Broadband Network) port speed and not the actual Internet data speed which will vary based on numerous factors including destination you are reaching, your network equipment, network congestion etc. i plan to use the net to download DLC and patch updates for games (particular the insanely large update for the Wii U) and games from Steam (if i find any good one other than this one JRPG) and downloading development resources from free sites like Deposit Files and Mediafire since one membership with a 1000GB data limit is $145 with the port speed being 12Mbps/1Mbps (cheapest) while another with the same limit is $190 with the port speed of 100Mbps/40Mbps (expensive) i am wondering how i can tell what the speed coming from site is since i don't want to be wasting money on speed that makes no difference (unlike memory which i rather have to spare) NOTE: the speeds are for a fiber optic network which where my new place is can only connect via fixed wireless which i may not be able to get with this ISP but if i can get this network then good NOTE 2: most of the resources i get from Deposit Files are always about 200 MB or less, if a resource pack is greater then it's split into multiple archives (like .7z.part) while Mediafire i have to see one bigger than 150MB NOTE 3: one update patch for a PS3 game is close to 4 GB (Disgaea 4) which i need to get access to the DLC and on the weekend i downloaded 5 GB for the Final Fantasy XIV Open Beta for the PS3 which took almost 5 hours

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  • How much network latency is "typical" for east - west coast USA?

    - by Jeff Atwood
    At the moment we're trying to decide whether to move our datacenter from the west coast (Corvallis, OR) to the east coast (NY, NY). However, I am seeing some disturbing latency numbers from my location (Berkeley, CA) to the NYC host. Here's a sample result, retrieving a small .png logo file in Google Chrome and using the dev tools to see how long the request takes: Berkeley to NYC server: 215 ms latency, 46ms transfer time, 261ms total Berkeley to Corvallis server: 114ms latency, 41ms transfer time, 155ms total some URLs if you want to try yourself: http://careers.stackoverflow.com/content/cso/img/logo.png (NY, NY) http://serverfault.com/cache/logo.png (Corvallis, OR) It makes sense that Corvallis, OR is geographically closer to Berkeley, CA so I expect the connection to be a bit faster.. but I'm seeing an increase in latency of +100ms when I perform the same test to the NYC server. That seems .. excessive to me. Particularly since the time spent transferring the actual data only went up 10%, yet the latency went up ten times as much! That feels... wrong... to me. I found a few links here that were helpful (through Google no less!) ... http://serverfault.com/questions/63531/does-routing-distance-affect-performance-significantly http://serverfault.com/questions/61719/how-does-geography-affect-network-latency http://serverfault.com/questions/6210/latency-in-internet-connections-from-europe-to-usa ... but nothing authoritative. So, is this normal? It doesn't feel normal. What is the "typical" latency I should expect when moving network packets from the east coast <--> west coast of the USA?

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  • Router slowing my connection?

    - by Roberto
    I have a Linksys WRT54G and I pay for a 12Mbps connection. I've been testing my connection using speedtest.net for many days and always get 8Mbps. I called the support and they told me to bypass the router and test. I did it and got 16Mbps (much more than I pay for), so I thought "this guy just changed my speed so can he blame my router", and he blamed it. But to my surprise, everytime I bypass the router I get 16Mbps and when I use the router I get 8Mbps. Is this guy trolling me somehow (configuring the VOIP-modem-stuff to different profiles depending o the MAC address connecting to it) or is my router a POS? How can I find out? I don't know what's the thing the router connects to, it's a kind of VOIP adapter; the link is this one, but unfortunately I don't think you'll understand because it's in Portuguese. I know they can remotely connect to it, that's the origin of my conspiracy theory :) I just tested wired to the router and got 10Mbps (and still 8Mbps on wifi and 16Mbps without router) O_o I'm 5cm away from my router, so no obstacles to interfere, right? ------ UPDATE ------- It's a WRT54G V8, I'm using firmware v8.00.7 (will install 8.00.8 tomorrow, but I saw that it's only a minor fix to UPnP denial of service security vulnerability). Results: IPerf LAN-LAN: 80Mbps IPerf LAN-WLAN: 19Mbps (therefore we can ignore wireless issues/settings) I wasn't able to make the (W)LAN-WAN NAT-enabled test with IPerf, I get a connection refused error. I'm not sure if did it right: ran in server mode, configured router to forward that port to my IP and tried to connect to my internet IP that got from this site. I don't think there is a way to disable NAT using this firmware. Question: Let's suppose it's an underpowered hardware issue. Is it right to assume that custom firmwares could resolve the issue because they are possibly better implemented and would make better use of the router resources? I couldn't find any references pointing to wired performance improvements with the use of custom firmware.

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  • Vmware Player Network adaptors have no network or internet access in windows 7 enterprise

    - by daffers
    As per the title. My VMWare player installation has setup the two network adaptor VMnet1 and VMnet8 and they are picked up as unidentified networks with no network access (i need this to activate my windows server installation on it). The option to change the network location is not available (this might be because of network policy on the domain despite having set this as configurable in the local security policy section). Is there anyway i can change how these networks are detected or alter the configuration of vmware to get around this?

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  • Dual NIC internet access

    - by JavaRocky
    Q1. If a computer had two NICs, lets say windows, on which interface would HTTP traffic (or any for that matter) go out on. Not sure how the routes table would look like. Q2. If one of the NICs link becomes unresponsive, would traffic be automatically routed to the other NIC? Thanks.

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  • Default browser hangs

    - by Craig Hinrichs
    Intermittent hangs would occur when I would use Internet Explorer to open a new main page or new tab to a site I know would be up. The browser would open and say "Waiting for site example.com" and do nothing more. If I closed the window and reopened it it would immediately connect. Over time I would have to close and reopen the window to get to the page. This would happen to any page, including Google. Got sick of it and started using Chrome. I recently upgraded my anti-virus and am now experiencing the same issue with Chrome. I use AVG for my antivirus. Empirically it seems that if I don't make Chrome my default browser I don't experience the issue. I tested this theory for over two hours yesterday. Possible issues I have found this could be but not confirmed yet: MTU settings are not correct. I am infected but my antivirus has not caught it (unlikely but possible) ?? I would like to think this is related to my antivirus but I am unsure how to verify. I don't like the idea of killing my antivirus if #2 is a possibility. I am looking for tips on how I can troubleshoot possible issues.

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  • Cannot access certain URL on my wireless

    - by dehmann
    Problem: On my wireless network at home, there is one URL that I just cannot access with my browser: http://research.microsoft.com/ I have no problems with the Internet connection otherwise. But on that address I just get The connection was reset The connection to the server was reset while the page was loading. from Firefox. I am using a DSL modem (Westell) and Linksys wireless router (using DHCP). When I use my neighbor's wireless connection I can access the microsoft site without a problem. Additional technical details: But with my connection, here is what I get from nslookup. It is weird: It first cannot find the address, but after I look up another address it can find it: $ nslookup research.microsoft.com ;; connection timed out; no servers could be reached $ nslookup google.com Non-authoritative answer: Name: google.com Address: 72.14.204.104 Name: google.com Address: 72.14.204.147 Name: google.com Address: 72.14.204.99 Name: google.com Address: 72.14.204.103 $ nslookup research.microsoft.com Non-authoritative answer: Name: research.microsoft.com Address: 131.107.65.14 But even after nslookup finds it Firefox still cannot access it. Here is what traceroute says: $ traceroute http://research.microsoft.com/ traceroute: Warning: http://research.microsoft.com/ has multiple addresses; using 8.15.7.117 traceroute to http://research.microsoft.com/ (8.15.7.117), 64 hops max, 40 byte packets 1 dslrouter.westell.com (1XX.XXX.X.X) 4.515 ms 2.760 ms 3.072 ms 2 * * * Traceroute just to the IP: $ traceroute 131.107.65.14 traceroute to 131.107.65.14 (131.107.65.14), 64 hops max, 40 byte packets 1 dslrouter.westell.com (1XX.XXX.X.X) 11.912 ms 2.684 ms 2.808 ms 2 * * * Comparison: Traceroute to google.com IP: $ traceroute 72.14.204.99 traceroute to 72.14.204.99 (72.14.204.99), 64 hops max, 40 byte packets 1 dslrouter.westell.com (1XX.XXX.X.X) 6.428 ms 6.981 ms 117.099 ms 2 * * * Any comments / help?

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  • I can't download or stream for more then 3 sec, and then the conection activity just dies

    - by JMHein
    Just got a new internet connection installed at my sisters place, but it randomly just stops working. At first it was only affecting flash videos. they would randomly just stop buffering. I did a lot of research on this and found that there can be many things that cause this exact trouble. I then tried IE and some flash would stream fine, but still random deaths. So I told my brother in law to reset the router and modem and that fixed the problem for them but not my laptop. I then started trying to fix the flash problem only to fined that downloads of any kind were affected. Now it is so bad that 50% of page loads will never finish because the connection drops to 0% usage with in a split sec. I can't get flash reinstalled because the installer is trying to download but the download dies at 8% I tried up loading a large file by FTP to a web server with no troubles. Yet any activity on my end that takes longer then about 1 sec to finish, just never finishes I can watch the network log in the taskmanager and it spikes for ruffly one sec then drops back to zero and when I go back to the web page it says it is still loading and no matter how long I let it sit it never does any thing more till I reload then it will again create a very short spike of activity on the connection and then drop to zero. Also if I start a download and it does drop off I can restart the download where it left off and get up to 100Kb/s for around the same one sec then it drops to around 14Kb/s then zero a sec latter... I am running Win 7 home prem x64 with FF11 and IE8 I have simply tried every thing I can short of calling up the ISP which very likely will get me no where fast. any advice on what step to take to figure this out would be nice. I am not even sure it is not just an ISP problem. (at least I should be able to get flash reinstalled once I get back home)

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  • How to bridge multiple wireless access points (and internet entry points) into one network

    - by amccormack
    I have two DSL lines coming in to wireless access points and then running to a RV082 Gateway/Bridge. The gateway then runs to a switch, which runs to multiple PCs and a Printer (See picture below). Normally, I would set up the wireless access points behind the gateway, but they are also the modems for the dsl. I have found that I can not print to the network printer if I am connected to the wireless network, but only if I am connected to the wired network. How can I configure the Gateway and APs (Routers) so that the PCs and Printer are all on the same internal network? I have tried turning DHCP off or redirect on the APs and redirect them to the Gateway. However, neither of these worked. Furthermore, I tried pinging the Gateway from the AP but got no response.

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  • I keep losing wireless connection

    - by posfan12
    I have a WRT54GL v1.1 wireless router and a WUSB54G v4 wireless adapter, both made by Linksys. The router is in the living room by the TV and the my computer is in the bedroom. My ISP is Brighthouse. Operating System Microsoft Windows 7 Home Premium 64-bit SP1 CPU Intel Core 2 Duo E6600 @ 2.40GHz 36 °C Conroe 65nm Technology RAM 3.00GB Single-Channel DDR2 @ 333MHz (5-4-4-14) Motherboard eMachines EMCP73VT-PM (CPU 1) 26 °C Graphics ASUS VS247 (1920x1080@60Hz) 767MB GeForce GTX 460 (nVidia) 43 °C Hard Drives 466GB Seagate ST350041 8AS SCSI Disk Device (SATA) 35 °C Optical Drives HL-DT-ST DVDRAM GH41N SCSI CdRom Device Audio High Definition Audio Device The problem is that my Internet connection will work fine for 15 minutes or so. Then the data will just stop flowing. Windows says I am still connected, and the systray icon still shows five bars. But Comodo Firewall will stop showing up and down traffic, and another of my systray applications complains about a lack of connection. What I usually do is either disconnect from the network manually, or unplug and re-plug the USB adapter. At which point the connection will work properly for another 15 minutes. I've tried unplugging my router for 30 seconds and letting it reboot. I've also tried looking for a newer driver for my adapter but I seem to have the latest version 3.1.3.0. This is a recent problem starting about a week ago. For the previous several months things were working just fine. I haven't made any changes to my system that I am aware of. The only thing I did was open my case to blow the dust out of it, then put everything back together. How do I fix this issue?

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  • How much network latency is "typical" for east - west coast USA?

    - by Jeff Atwood
    At the moment we're trying to decide whether to move our datacenter from the west coast to the east coast. However, I am seeing some disturbing latency numbers from my west coast location to the east coast. Here's a sample result, retrieving a small .png logo file in Google Chrome and using the dev tools to see how long the request takes: West coast to east coast: 215 ms latency, 46 ms transfer time, 261 ms total West coast to west coast: 114 ms latency, 41 ms transfer time, 155 ms total It makes sense that Corvallis, OR is geographically closer to my location in Berkeley, CA so I expect the connection to be a bit faster.. but I'm seeing an increase in latency of +100ms when I perform the same test to the NYC server. That seems .. excessive to me. Particularly since the time spent transferring the actual data only increased 10%, yet the latency increased 100%! That feels... wrong... to me. I found a few links here that were helpful (through Google no less!) ... Does routing distance affect performance significantly? How does geography affect network latency? Latency in Internet connections from Europe to USA ... but nothing authoritative. So, is this normal? It doesn't feel normal. What is the "typical" latency I should expect when moving network packets from the east coast <--> west coast of the USA?

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  • PORT FORWARDING TO PUT MY WEB SERVER ON THE INTERNET

    - by Chadworthington
    I went to http://canyouseeme.org/ to check to see what my external IP address. Regardless of what port I enter, it tells me that the port is blocked. I have a LinkSys router that basically has the default settings with the exception that I have WEP encrptin setup and I have forwarded a few ports, including 80 and 69. I forwarded them to the 192.x.x.103 IP address of the PC which is running IIS. That PC runs Symantec Endpoint Protection, which I right mouse clicked in the tray to Disable. These steps used to make my PC visible so I could host my own web site in IIS on port 80, or some other port, like 69. Yet, the Open Port tool cannot see my IP when it checks eiether port and when I navigate to http://my external ip/ I get "page cant be displayed" At first I was thinking that maybe Comcast is blocking port 80, but 69 doesnt work eiether. I do not see any other blockking set up in my router and, as I mentioned, I went with teh defaults except where discussed. This is a corporate PC and Symantec End Point Protecion is new to it (this previously worked on teh same PC with Symantec Protection Agent), but I thought that disabling Sym End Pt from the tray, that that would effectively neutralize it. I do not have the rights to kill the program itself. Any suggestions on what else to try to make my PC externally visible?

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  • Authenticating AIX Users Against OID (Oracle Internet Directory)

    - by mwilkes
    We have a need to authenticate local users on an AIX server against OID using LDAP. We have a branch within OID where we've placed and synchronized Active Directory users. We've also configured external authentication on OID so that it verifies username/passwords against AD. Has anyone configured authentication for AIX in this type of environment? We believe we need to populate unix specific attributes on the user's directory entry in OID, but are unsure which attributes are needed. Additionally, we are looking to authenticate Oracle database users against OID but because of external authentication we are unable to populate the ORCLPASSWORD attribute on the user's directory entry on OID (which is the attribute Oracle is looking for password in). Help with either or both are welcome.

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  • Easy solution to monitoring & blocking connections to non-malicious services, IP's, and tracking companies

    - by binarybunny
    Our family lives in the middle of nowhere, so the only high-speed internet available is Verizon's 3G mobile broadband. We have the highest package available, yet continually go over the 10GB limit and get charged $10 every 1GB we go over. We run a business from home, so stopping when we hit the limit is not an option. I've found the majority of connections are to Google, Microsoft, Akamai, Facebook, and other web service companies (mainly google). I know these are harmless connections, but when it costs money for them to monitor our web activity it becomes a serious problem. Here's some things I've done, but I'm sure there's something else that could help before blocking a huge set of IP ranges: stopped using windows (on my machine) use MVPS host file on all computers use firefox on all computers (with don't track me option) ad block plugin on all browsers blocking google updates blocking windows updates block images in browsers (when possible) use comodo (paranoia-level style of blocking..) virus-free computers with ESET NOD32 bought router and installed dd-wrt in attempt to block connections more diligently (and throttle bandwidth if it comes to that) Anything I'm missing? I know Google analytics is on almost all websites, as well as FB like buttons but I would like to be able to stop these connections without blocking use of google services like gmail, etc. Any ideas?

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  • IE9 will not navigate to some websites but Google Chrome can

    - by Storchburp
    Was recommended by a friend to ask for help here. I am using Internet Explorer 9. As of two days ago I was suddenly unable to navigate to any part of the following websites: www.computerandvideogames.com www.deviantart.com www.cnet.com However I can still access all of them normally through Google Chrome. I am on a college network but these sites are also accessible through fixed terminals provided by the school and are definitely not blocked. I do not know of any other sites similarly affected. There is no popup, no error message, no diversion to a site telling me I can't access / am blocked etc. I can be on www.google.com and attempt to access these sites through the URL or google search, and my cursor will just show the little moving blue wheel next to the arrow for a couple of seconds, and the page displayed on my browser will not change; ie. not navigating at all. Running antivirus software, changing proxy settings in IE, clearing cookies, unplugging/plugging in computer, restarting PC etc have not changed the situation. Any assistance or advice would be greatly appreciated. Thanks in advance.

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  • Connection Issue

    - by Karl Schneider
    Desktop computer, connected directly into a Comcast modem. Every so often, at seemingly random intervals, my connection will drop. This could be while in the middle of browsing, or when I'm not even at the computer. When the connection drops, the modem still shows 4 green lights. The modem is connected to a splitter (cable and internet in same room), and then directly to the wall. To recover from the problem, I am forced to restart my computer, at which point everything works fine again. I have tried an ipconfig/release and renew, it tells me that it is unable to contact the DHCP server, and thus can't renew. I have updated the NICs driver, no luck. I have changed the ethernet cord, no luck. I have had Comcast replace the modem, no luck. The only thing I can think of that hasn't been replaced is the cords connecting the modem to the wall and the splitter. Can anyone think of anything else I may be able to do to isolate what's causing the issue?

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  • Setting up DNS server on VPS on the internet

    - by Nick Duffell
    I have followed multiple online tutorials on setting this up, it is BIND9 on a debian server. It is the only server I have, so it is acting as both ns1, ns1, and the server they domain name should point to itself. It all appears to be working and when I dig the domain name from the server itself I get (what seems to me) the correct output: ; << DiG 9.7.3 << theonetekkit.com.au ;; global options: +cmd ;; Got answer: ;; -HEADER<<- opcode: QUERY, status: NOERROR, id: 18593 ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2 ;; QUESTION SECTION: ;theonetekkit.com.au. IN A ;; ANSWER SECTION: theonetekkit.com.au. 3000 IN A 103.4.17.189 ;; AUTHORITY SECTION: theonetekkit.com.au. 3000 IN NS ns1.theonetekkit.com.au. theonetekkit.com.au. 3000 IN NS ns2.theonetekkit.com.au. ;; ADDITIONAL SECTION: ns1.theonetekkit.com.au. 3000 IN A 103.4.17.189 ns2.theonetekkit.com.au. 3000 IN A 103.4.17.189 ;; Query time: 15 msec ;; SERVER: 103.4.17.189#53(103.4.17.189) ;; WHEN: Wed Nov 7 02:12:58 2012 ;; MSG SIZE rcvd: 121 When I dig it from another server / computer, however, I am getting a problem: ; << DiG 9.7.3 << theonetekkit.com.au ;; global options: +cmd ;; Got answer: ;; -HEADER<<- opcode: QUERY, status: SERVFAIL, id: 56637 ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;theonetekkit.com.au. IN A ;; Query time: 22 msec ;; SERVER: 103.4.16.166#53(103.4.16.166) ;; WHEN: Wed Nov 7 02:12:40 2012 ;; MSG SIZE rcvd: 37 I have given it more than enough time for the records to be refreshed since setting up the DNS server, so I don't know what would be causing this. Any ideas? Thanks

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  • Why can`t we treat SSL Certs like Pgp keys instead of trusting CAs?

    - by yarun can
    I am dumb and stupid and I do not know all the technical aspects of SSL and server/client side implications and implementations. However I understand them good enough from user point of view to use SSL and encyrption daily. I was thinking that how silly it is to trust some unknown/known CAs when it comes to our our certificates for our servers. There had been many cases of misconduct, misuse, compromises and theft of certificates/ca keys from those places. On top of those known issues we also have to pay these guys regularly. I am wondering why can not we use/treat web server certificates like we use our pgp keys? So I sign a SSL certificate and send to a central server. And then each user accessing my site checks the validity and the keys from some central server (like pgp key servers). Is this a stupid idea? If so what could be a better idea than current system of issuing valid certificates. I am looking for a better than more secure idea. Naturally this is not a solution to an existing problem, rather it will be a hypothetical solution for some future implementation of a currently messed up web of trust on the internet due to recent news about NSA and their criminal buddies around the world. thanks

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  • Backtrack 4 internet problem/vmware tools

    - by Meiko
    Hi i recently installed "Backtrack 4" on my vmware workstation 6.5 and it wont install the vmware tools, and will neither let me drag and drop files into backtrack 4. My network connection says that dhcp is not enabled, but i went over to my reuter and checked and the dhcp was online (using Dir-300 from D-Link)

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  • Vmware Player network adapters have no network or internet access in Windows 7 enterprise [closed]

    - by daffers
    As per the title. My VMWare player installation has setup the two network adaptor VMnet1 and VMnet8 and they are picked up as unidentified networks with no network access (i need this to activate my windows server installation on it). The option to change the network location is not available (this might be because of network policy on the domain despite having set this as configurable in the local security policy section). Is there anyway i can change how these networks are detected or alter the configuration of vmware to get around this?

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  • User Receiving Partial Downloads

    - by JGB146
    Some background: I run a subscription-based poker strategy video website. Our videos range in length from 30 mins up to 80 mins, and in size from 20MB up to 500MB. The site is on a shared server with hostmonster.com One of my users is having problems downloading some of the larger video file. He reports problems with anything over 100MB. Basically, he's only getting part of the file, which means that the video stops before the end. He has tried multiple computers from multiple locations. He reports that he is able to successfully download 500MB files from other sites. He is using Internet Explorer (version unknown) as his browser. I have suggested that he try Firefox or Chrome to see if their download managers work any better for him, but as of yet I have not heard anything back. He has also reported that his downloads do not report any filesize. I see the same thing (no file size reported), but I have not experienced any problems with the downloads themselves. We pass the downloads through a php script which verifies login information and records the download to our database before returning the file. I suspect this is why there is no filesize reported. What else should I ask the user? What other things could he or I try?

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