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  • How do you get users to rank their software enhancement needs?

    - by Lego Stormtroopr
    I've inherited a legacy software system, and have been tasked with performing usability and system upgrades. While there's nothing bad with the system, from discussions with the users, there are "small" usabilty issues that need to be addressed. At this stage I'm the lone developer on this system, and apart from testing I don't use the system at all, so its difficult for me to know what issues may exist or are percieved to exist. I'm going to have some time to speak with them all and discuss what they percieve to be good/bad or indifferent about the system. Since its essentially just me for the time being my time is limit. So I was considering asking them to imagine that I'd only be able to do one change, have them all write privately what they'd want that one change to be, and then helping them rank those, but I'm hoping for other tips as well. What techniques exist for getting users to explain their wants, needs, and requirements, while also having them rank them by importance or desirability?

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  • Plagued by multithreaded bugs

    - by koncurrency
    On my new team that I manage, the majority of our code is platform, TCP socket, and http networking code. All C++. Most of it originated from other developers that have left the team. The current developers on the team are very smart, but mostly junior in terms of experience. Our biggest problem: multi-threaded concurrency bugs. Most of our class libraries are written to be asynchronous by use of some thread pool classes. Methods on the class libraries often enqueue long running taks onto the thread pool from one thread and then the callback methods of that class get invoked on a different thread. As a result, we have a lot of edge case bugs involving incorrect threading assumptions. This results in subtle bugs that go beyond just having critical sections and locks to guard against concurrency issues. What makes these problems even harder is that the attempts to fix are often incorrect. Some mistakes I've observed the team attempting (or within the legacy code itself) includes something like the following: Common mistake #1 - Fixing concurrency issue by just put a lock around the shared data, but forgetting about what happens when methods don't get called in an expected order. Here's a very simple example: void Foo::OnHttpRequestComplete(statuscode status) { m_pBar->DoSomethingImportant(status); } void Foo::Shutdown() { m_pBar->Cleanup(); delete m_pBar; m_pBar=nullptr; } So now we have a bug in which Shutdown could get called while OnHttpNetworkRequestComplete is occuring on. A tester finds the bug, captures the crash dump, and assigns the bug to a developer. He in turn fixes the bug like this. void Foo::OnHttpRequestComplete(statuscode status) { AutoLock lock(m_cs); m_pBar->DoSomethingImportant(status); } void Foo::Shutdown() { AutoLock lock(m_cs); m_pBar->Cleanup(); delete m_pBar; m_pBar=nullptr; } The above fix looks good until you realize there's an even more subtle edge case. What happens if Shutdown gets called before OnHttpRequestComplete gets called back? The real world examples my team has are even more complex, and the edge cases are even harder to spot during the code review process. Common Mistake #2 - fixing deadlock issues by blindly exiting the lock, wait for the other thread to finish, then re-enter the lock - but without handling the case that the object just got updated by the other thread! Common Mistake #3 - Even though the objects are reference counted, the shutdown sequence "releases" it's pointer. But forgets to wait for the thread that is still running to release it's instance. As such, components are shutdown cleanly, then spurious or late callbacks are invoked on an object in an state not expecting any more calls. There are other edge cases, but the bottom line is this: Multithreaded programming is just plain hard, even for smart people. As I catch these mistakes, I spend time discussing the errors with each developer on developing a more appropriate fix. But I suspect they are often confused on how to solve each issue because of the enormous amount of legacy code that the "right" fix will involve touching. We're going to be shipping soon, and I'm sure the patches we're applying will hold for the upcoming release. Afterwards, we're going to have some time to improve the code base and refactor where needed. We won't have time to just re-write everything. And the majority of the code isn't all that bad. But I'm looking to refactor code such that threading issues can be avoided altogether. One approach I am considering is this. For each significant platform feature, have a dedicated single thread where all events and network callbacks get marshalled onto. Similar to COM apartment threading in Windows with use of a message loop. Long blocking operations could still get dispatched to a work pool thread, but the completion callback is invoked on on the component's thread. Components could possibly even share the same thread. Then all the class libraries running inside the thread can be written under the assumption of a single threaded world. Before I go down that path, I am also very interested if there are other standard techniques or design patterns for dealing with multithreaded issues. And I have to emphasize - something beyond a book that describes the basics of mutexes and semaphores. What do you think? I am also interested in any other approaches to take towards a refactoring process. Including any of the following: Literature or papers on design patterns around threads. Something beyond an introduction to mutexes and semaphores. We don't need massive parallelism either, just ways to design an object model so as to handle asynchronous events from other threads correctly. Ways to diagram the threading of various components, so that it will be easy to study and evolve solutions for. (That is, a UML equivalent for discussing threads across objects and classes) Educating your development team on the issues with multithreaded code. What would you do?

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  • Down to the Wire - Yet More Solaris Things to See at OpenWorld (and JavaOne!)

    - by Larry Wake
    San Francisco is bracing for the annual invasion. The airport's jammed, the tweets are flying, and the numbers are crazy: more than 50,000 attendees and 2,500+ sessions, taking over Moscone Convention Center, two streets, Union Square, and seemingly every hotel in town (98,000 hotel room nights). So yeah, it's busy. And it's not just OpenWorld--we've also got JavaOne, MySQL Connect, and four other sub-events going on as well. Speaking of JavaOne, you can find Solaris-related activity there, too -- I've highlighted one hands-on lab below. Here's a last pre-event roundup of activities for consideration; enjoy the show(s)! (Remember, Schedule Builder is your friend; use it with the session numbers below to register.) Monday, October 1st: 3:15 PM - General Session: Accelerate Your Business with the Oracle Hardware Advantage(GEN9691, Moscone North Hall D) John Fowler, head of Oracle's Systems organization, will talk about Oracle hardware technology and how it's co-engineered with other key technologies, including Oracle Solaris. Tuesday, October 2nd: 10:15 AM - Building an IaaS Platform with SPARC, Oracle Solaris 11, and Oracle VM Server for SPARC(CON4431, Moscone South 270)Get the birds-eye lowdown (whatever that means) on how U.S. Cellular  built its Infrastructure as a Service (IaaS) cloud delivery platform with Oracle’s SPARC T4 servers, Oracle Solaris 11, Oracle Solaris Cluster 4, and Oracle VM Server for SPARC. The session covers the high-level design, business case made, implementation details, and lessons learned. 11:45 AM - Oracle Solaris 11 Panel: Insights and Directions from Oracle Solaris Core Engineering(CON8790, Moscone South 252) This has been one of the livelier Solaris-related sessions in years past (and I'm not saying that just because I get to moderate it this year). A panel of core engineers responsible for a wide range of key Solaris technologies will talk about some of the interesting work they've been doing -- but mostly we keep time open for the panel to take questions from attendees, because that's the fun part. Wednesday, October 3rd: 10:00 AM - Tracing Your Java Application Tuning on Oracle Solaris with DTrace(HOL10214, Hilton San Francisco, Franciscan A/B/C/D) This JavaOne hands-on lab will show how to use the DTrace framework to dynamically trace your Java applications on Oracle Solaris and uncover new tuning opportunities. Thursday, October 4th: 12:45 PM - Oracle Solaris 11: Optimized for Oracle Database, Oracle WebLogic Server, and Java(CON8800, Moscone South 252) Explore how Oracle Solaris 11 has been built to be the best platform for the cloud and enterprise applications, with built-in optimizations to improve performance and deliver unique functionality with Oracle Database, Oracle WebLogic Server, and Java.

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  • Getting current time in milliseconds

    - by user90293423
    How to get the current time in milliseconds? I'm working on a hacking simulation game and when ever someone connects to another computer/NPC, a login screen popups with a button on the side called BruteForce. When BruteForce is clicked, what i want the program to do is, calculate how many seconds cracking the password is going to take based on the player's CPU speed but that's the easy part. The hard part is i want to enter a character in the password's box every X milliseconds based on a TimeToCrack divided by PasswordLength formula. But since i don't know how to find how many milliseconds have elapsed since the second has passed, the program waits until the CurrentTime is higher than the TimeBeforeTheLoopStarted + HowLongItTakesToTypeaCharacter which is always going to be a second. How would you handle my problems? I've commented the game breaking part. std::vector<QString> hardware = user.getHardware(); QString CPU = hardware[0]; unsigned short Speed = 0; if(CPU == "OMG SingleCore 1.8GHZ"){ Speed = 2; } const short passwordLength = password.length(); /* It's equal to 16 */ int Time = passwordLength / Speed; double TypeSpeed = Time / passwordLength; time_t t = time(0); struct tm * now = localtime(&t); unsigned short EndTime = (now->tm_sec + Time) % 60; unsigned short CurrentTime = 0; short i = passwordLength - 1; do{ t = time(0); now = localtime(&t); CurrentTime = now->tm_sec; do{ t = time(0); now = localtime(&t); }while(now->tm_sec < CurrentTime + TypeSpeed); /* Highly flawed */ /* Do this while your integer value is under this double value */ QString tempPass = password; tempPass.chop(i); ui->lineEdit_2->setText(tempPass); i--; }while(CurrentTime != EndTime);

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  • An In-depth Look at Gentoo Linux

    <b>Kernel News:</b> "Imagine an Operating System that only includes the features that you actually want and use. An Operating System that is finely tuned to your computer hardware. One that doesn't include any resource hogging applications that you don't need such as "Desktop Search" or huge bloated software..."

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  • The Perfect Desktop - Kubuntu 10.04

    <b>Howtoforge:</b> "This tutorial shows how you can set up a Kubuntu 10.04 desktop that is a full-fledged replacement for a Windows desktop, i.e. that has all the software that people need to do the things they do on their Windows desktops. The advantages are clear: you get a secure system without DRM restrictions that works even on old hardware"

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  • Netbook Buying Guide

    The plethora of netbook choices may appear remarkably similar, yet the differences in hardware make all the difference for the busy professional. Here are some tips on selecting the best netbook for your needs.

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  • What's the lightest Ubuntu desktop environment? [duplicate]

    - by user242125
    This question already has an answer here: How do I find out which version and derivative of Ubuntu is right for my hardware in terms of minimal system requirements? 5 answers My computer has 1GB ram and a very low graphic card, but I don't know how much powerful it is. My computer is very slow with Ubuntu Unity and I saw that there are many desktop environments which are much faster, even for a slow computer. So, what's the lightest desktop environment.

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  • Lenovo C300 Review

    Lenovo's all-in-one desktop shakes up the nettop segment, bundling Intel's Atom CPU and other netbook hardware (plus a DVD&#177;RW burner) into a spiffy 20-inch screen.

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  • What is wrong with me - bug problem? [closed]

    - by reizals
    I have about 6 years exp. in app. development. Not so long ago I had moved to another company and the problem has started. I ready don't know why the last time Im making so many bugs/mistakes. Of course Im testing the functionality before I send message that its "done", but I really don't know why I can't see trivial bugs. Some time it looks like I didnt test anything, but its not true. Ive always had this problems but now its pain in the a.s. My question is very simple, what happened to me ;)? Ok, joke aside. What do you do to avoid simple mistakes? plzzz don't tell me to use TDD. The project is... legacy and Im really sick and tired to fix it and adding more bugs into it. best regards

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  • Google proposera un nouveau modèle de ses Google Glass dans les semaines à venir, les testeurs actuels pourront échanger gratuitement leurs modèles

    Google proposera un nouveau modèle de ses Google Glass dans les semaines à venir, les testeurs actuels pourront échanger gratuitement leurs modèles Google a annoncé une nouvelle mise à jour hardware de ses lunettes connectées, qui deviendront compatibles avec des lunettes de vue et des lunettes de soleil. Dans les prochaines semaines, les bêta testeurs actuels qui font parti du programme Explorer (ceux qui ont pu acheter les Google Glass moyennant 1 500 dollars) sont éligibles pour un échange...

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  • Errata of Expert Oracle Exadata Chinese Edition-???? Oracle Exadata ???

    - by Bandari Huang
    P10 ????CPU???Westmere??,?????AES??????,????????????????????? Because these CPUs are in the Westmere family, they have built in AES encryption support, which essentially provides a hardware assist to encryption and decryption. P39 ????????????,???????????????????????? particularly with the higher levels of compression, the decision was made to do the decompression on the storage servers.  

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  • Register for the webcast, " Modernizing Applications - The Top IT Project" Wednesday, November 30, 9:00 a.m. PT / 12:00 p.m. ET

    - by Oracle Accelerate for Midsize Companies
      Due to the realities of the 'New Normal' economy, many midsize companies are replacing or upgrading their legacy enterprise applications. Larry Simcox, Sr. Director of the Oracle Accelerate Program Office, will lead a discussion on the 'why' and the 'how' featuring an impressive list of panelists:  Eric Kimberling, President & Chairman, Panorama Consulting Lyle Ekdahl, GVP & General Manager, Oracle's JD Edwards Enterprise Applications Jeanne Lowell, VP, Oracle's E-Business Suite Strategy. Click HERE to register.

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  • ???????/???Oracle Exadata????????????????

    - by user788995
    ????? ??:2012/05/14 ??:??????/?? Oracle Exadata????????????????????????·????????????????????????????????????? Exadata??Hardware??Software??Best for OLTP (InfiniBand & Flash)??? ????????? ????????????????? http://otndnld.oracle.co.jp/ondemand/otn-seminar/movie/D3-42.wmv http://otndnld.oracle.co.jp/ondemand/otn-seminar/movie/mp4/D3-42.mp4 http://www.oracle.com/technetwork/jp/ondemand/database/db-technique/d3-42-dl-1626586-ja.pdf

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  • Unable to Install SQL Server on Server 2012

    - by Jeff
    The problem I have been trying to install SQL Server 2012 on Windows Server 2012. I continually get the same error: Managed SQL Server Installer has stopped working Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: scenarioengine.exe Problem Signature 02: 11.0.3000.0 Problem Signature 03: 5081b97a Problem Signature 04: Microsoft.SqlServer.Chainer.Setup Problem Signature 05: 11.0.3000.0 Problem Signature 06: 5081b97a Problem Signature 07: 18 Problem Signature 08: 0 Problem Signature 09: System.IO.FileLoadException OS Version: 6.2.9200.2.0.0.272.79 Locale ID: 1033 Additional Information 1: c319 Additional Information 2: c3196e5863e32e0baf269d62f56cbc70 Additional Information 3: 422d Additional Information 4: 422d950c58f4efd1ef1d8394fee5d263 What I've tried After initial googling, I've tried the following things: Go through the list of hardware and software pre-reqs. All the software seems to be there by default on Server 2012 and my hardware meets the reqs. Copy the installation media to the local drive and try to install from that (rather than a DVD). This produced the same error. Based on another error message, I installed .NET 4.0 (which apparently is not on Server 2012 out of the box). Same error. Install from command line. This didn't work either, but it gave me a different error: Error: Unhandled Exception: System.IO.FileLoadException: Could not load file or assembl y 'Microsoft.SqlServer.Configuration.Sco, Version=11.0.0.0, Culture=neutral, Pub licKeyToken=89845dcd8080cc91' or one of its dependencies. Strong name validation failed. (Exception from HRESULT: 0x8013141A) ---> System.Security.SecurityExcep tion: Strong name validation failed. (Exception from HRESULT: 0x8013141A) --- End of inner exception stack trace --- at Microsoft.SqlServer.Chainer.Infrastructure.InputSettingService.CheckForBoo leanInputSettingExistenceFromCommandLine(ServiceContainer context, String settin gName) at Microsoft.SqlServer.Chainer.Setup.Setup.DebugBreak(ServiceContainer contex t) at Microsoft.SqlServer.Chainer.Setup.Setup.Main() Any ideas what I am missing?

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  • Router for creating site to site VPN to server provider using Cisco ASA 5540

    - by fondie
    We have dedicated servers hosted for us by a third party, we connect to these over a VPN. My server provider uses Cisco ASA 5540 as VPN devices. Currently we're using software clients on individual machines to connect to this VPN, either: Cisco VPN Client Shrew Soft VPN Connect However, I'm looking to purchase a new load balancing router for our office and thought this could be an opportunity to get VPN client duties taken over by hardware. We could then create a permanent VPN tunnel that could be used by anyone on the network with no software client necessary. Sadly I'm not the most knowledgeable on this kind of stuff so is: 1) This a realizable goal? Next I need to know what kind of hardware I will need. I'm not looking to spend lots of money on this (~$500), so doubtful I can afford any Cisco kit. Therefore, this is the most promising candidate I've seen (as far as my limited knowledge goes): Draytek Vigor 2955 - http://www.draytek.co.uk/products/vigor2955.html 2) Would this be compatible with the Cisco kit my server provider uses? 3) If not, are there any alternatives I should consider? Many thanks in advance.

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  • VMRC equivalent for Hyper-V?

    - by Ian Boyd
    VMRC was the client tool used to connect to virtual machines running on Virtual Server. Upgrading to Windows Server 2008 R2 with the Hyper-V role, i need a way for people to be able to use the virtual machines. Note: not all virtual machines will have network connectivity not all virtual machines will be running Windows some people needing to connect to a virtual machine will be running Windows XP Hyper-V manager, allowing management of the hyper-v server, is less desirable (since it allows management of the hyper-v server (and doesn't work on all operating systems)) What is the Windows Server 2008 R2 equivalent of VMRC; to "vnc" to a virtual server? Update: i think Tatas was suggesting Microsoft System Center Virtual Machine Manager Self-Service Portal 2.0 (?): Which requires SQL Server IIS Installing those would unfortunately violate our Windows Server 2008 R2 license. i might be looking at the wrong product link, since commenter said there is a version that doesn't require "System Center". Update 2: The Windows Server 2008 R2 running HyperV is being licensed with the understanding that it only be used to host HyperV. From the [Windows Server 2008 R2 Licensing FAQ][4]: Q. If I have one license for Windows Server 2008 R2 Standard and want to run it in a virtual operating system environment, can I continue running it in the physical operating system environment? A. Yes, with Windows Server 2008 R2 Standard, you may run one instance in the physical operating system environment and one instance in the virtual operating system environment; however, the instance running in the physical operating system environment may be used only to run hardware virtualization software, provide hardware virtualization services, or to run software to manage and service operating system environments on the licensed server. This is why i'm weary about installing IIS or SQL Server.

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  • Where can I ask questions that aren't IT questions?

    - by Adam Davis
    Thank you for your confidence in our abilities But have you read this? FAQ We get a lot of interesting technical questions on here, but Server Fault is meant to be first and foremost a resource for system administrators and IT professionals. In other words, Server Fault isn't meant to cater to every computer problem - just those that only exist in or can best be solved in the IT and sysadmin domain Yes, someone here might be able to help you, but you'll find that other forums more focused on your topic can give you a much better answer than a bunch of IT professionals. It's likely that your question will be downvoted, closed, and in some cases marked "offensive." It's not that we hate you, it's just that we like to keep our corn pops separate from our cocoa puffs. In that vein, here are a bunch of other forums where you can get help: (This list contains the top two forums for each category as voted for below.) Programming Stackoverflow Consumer Level Computer Hardware Ars Technica OpenForum Tom's Hardware Forums Computer Software Anandtech Forum Web Design/Hosting/CMS SitePoint Forums Web Hosting Talk Math, Science, Engineering Physics Forums PlanetMath Other/General Ask Metafilter Google Search Mahalo Answers Check out the answers below for even more suggestions! What forums can people go to to ask the questions that are off topic here? Please list only ONE forum per answer so votes can bring the best forums to the top. Return to FAQ Index

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  • No VMKernel Dump File on PSOD for ESXi 4

    - by user66481
    On PSOD no VMKernel Dump File is written to disk and no message is written to screen (the screen is either blank or full of dashes). I need this data to understand why the system crashes; any help as to how to fix this to write a dump file would be appreciated. Thanks. Notes: VMKCore partition exists, is active, and is configured (esxcfg-dumppart -l). esxcfg-advcfg -g /Misc/PsodOnCosPanic = 1. esxcfg-advcfg -g /Misc/CosCoreFile = /var/core. esxcfg-dumppart -C -D /vmfs/devices/disks/ = "Error running command. Unable to copy the dump partition: Couldn't find a valid VMKernel dump file. Dump partition might be uninitialized." Hardware diagnostics (Dell) checks okay. Hardware: VMWare ESXi 4.1.0 (VMKernel Release Build 320137) Dell Inc. Optiplex 960 (2 Drives) Intel Core 2 Quad CPU Q9400 2.66GHz Configuration: 2 Virtual Machines: Windows Server 2003 R2 Enterprise Edition SP2 (1 on each drive) VM 1: Executes Batch Jobs (Has Internet Information Services 6) VM 2: Database Server (Has SQL Server 2000)

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  • Why is usable RAM less than total RAM?

    - by D Connors
    My girlfriend bought a laptop last week. It's a core 2 duo with 4 GB We installed vista 64bit, and one of the first things we did was right click on "My computer" to see gthe properties. Immediately we noticed something strange about her RAM, the line said: Installed memory (RAM): 4,00 GB (3,68 GB usable) I told her not to worry, thinking it must be something about the laptop hardware (considering her vista installation came from the same DVD as mine, and I never noticed anything like that on my 4 GB desktop). One hour ago, it got worse. We looked at Properties again, and it now says: Installed memory (RAM): 4,00 GB (2,98 GB usable) What does that mean? Are those 1,02 GB missing or being used by the system? EDIT: There is a possibility that the sytem information is wrong. I just noticed that it reports an intel T6500 processor, when it's actually a T6400. How can I find out how much RAM is really available to the system? EDIT2: Checking the resource monitors, it says 1003 MB are reserved for the hardware. Is that good or bad? Thanks

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  • Performance variation

    - by Ree
    During my time spent working with multiple machines, I have noticed that performance of the same machine doing the same tasks in the same order differs and sometimes the difference is big enough to be noticeable. This applies to all the machines I've owned and/or maintained (old and modern). Some examples (many of them you may have noticed yourself) that sometimes are completed in different time frames: POST OS installation Hardware tests and operations (usually executed within a customized OS such as one of the many DOS variants), HDD tests and "low level" formats Software installation or other tasks (such as benchmarks) within a general purpose OS (Windows, Linux, etc) I can imagine this is caused by the fact that a machine is built with many components having to communicate as a whole and since the mechanical and electronic parts aren't perfect the overhead occurs. In the last example, I assume the OS complexity and concurrently running multiple processes has some additional effect as well. However, I'm wondering if this hardware imperfection and overhead is indeed that high to be humanly noticeable? Maybe there are other factors that are influencial as much or even more? So, in short - why? To emphasize: the difference is noticeable on the same machine performing the same tasks and this applies to ANY machine in my experience. I'm not comparing machine to machine performance.

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  • kvm works only when kvm-intel is unloaded

    - by Sathya
    I am new to kvm. I have this strange issue. But before explaining the issue, here is my set up. I try to install VM on my Host which is a Acer Laptop 5720 Has T7500 Intel processor. The cpu flags indicate that Virtualization is supported. I run Ubuntu 10.04 (lucid) on it. It comes with kvm. Now coming to the issue - I dont get any errors while executing "sudo modprobe kvm-intel". So I presume my processor does indeed support hardware virtualization. I use virt-manager and create a VM on which I install ubuntu from an *.iso file. When I start the VM it says it is running. No signs of any trouble. I can see the domain list in "virsh list". But when I try to connect to the VM thru VNC, all I get to see is a blank screen (no cursor). There is no response to any key press. I changed the video mode etc. Tried all different combinations but none work. But strangely, if I shutdown the vm an virt-manager and then unload the module by doing "sudo modprove -r kvm-intel", everything works fine. ie., I can see the screen via VNC. I am able to install the OS and so on. So what does this mean ? IS hardware virtualization not supported ? How come there is no error anywhere ? dmesg | grep kvm doesnt report anything. Can someone throw light on what excatly is happening ?

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