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• Which network performance management software do you use?

  - by Jamie Keeling

  Hello, I am looking at the various options available for network performance management software, some of the solutions I've found so far are: Proprietary: HP - ProCurve Universal: SolarWinds - Orion Open Source: OpenNMS I am trying to discover the benefits of each package over the other and reasons as to why you would go for one (Such as size of the network, overall cost etc..). I'm curious as to which ones other people use and why? Each customer has their own needs and requirements and it would be great to hear some of yours. Thank you for your time.

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• Looking for event management application

  - by taudep

  Hello, I'm looking for a web-based event management application for managing events (or activities) on certain days that I setup. And then I want people to be able to sign up for them. I'm looking for something that can then be embedded in my website, similar to a Google Calendar. Then for a given event's day, I can click on it, see who's attending. Ideally, I wouldn't have to invite people to the event, but they can just sign up for it. I'm not looking to use something like Evite. This application is going to be used to manage a schedule of bike races, and who from my club will sign up for them. Thanks for any suggestions.

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• What is Paging in memory management?

  - by Fasih Khatib

  I was just reading Operating System Principles by Silberschatz et al when I came across paging in memory management.I'm slightly confused about it. It states that Physical Memory(I assume it's RAM) is divided into frames, and logical memory is divided into pages. CPU generates logical addresses containing page number and an offset. This page number is used to retrieve the frame number from a page table which gives the base address so the physical address is calculated as base+offset. My question is: is the page table maintained for every process? I logically think that the answer would be yes as every process will need to map its own pages to frames. I may be wrong. Please clarify. Also: paging and segmentation(where 'holes' are created in memory) are two totally different techniques that are not used in combination. Correct?

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• Automatic Server Management

  - by Radoslav

  I try to find any kind of automatic management services. What I mean: I purchase dedicated server. Login SSH and install any kind of Daemon. Control security, tune LAMP stack, monitoring etc. from dashboard. Never touch SSH and login in to the server. Pay every month for this service. I already find few providers, but they support only EC2 cloud servers. If you can suggest me anything for dedicated machines? If not- I need to hire anyone for 5h Administrator and 715h "Box-Watcher" every month :|

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• When is it too late to go back to coding from a management role? [closed]

  - by LeoLambrettra

  Problem solving keeps the mind sharp and if you are like me then it makes you happy. But what if you went from coding up to Team Lead and then to Project Manager? I have a team of 12 and on a good salary but lately have been thinking that the politics and admin tasks of being middle level management in an Investment Bank is not the right path to happiness. I used to be able to design and code as well as manage but lately it's all budgets, admin tasks and people problems. At 39 is it too late to go be a senior developer again? Basically - Team Lead in a flat structure with good people rocks. But if half your team is offshore then it loses something - There's a lot of politics in Project Management and so many meetings that even if you want to code you start letting your team down by missing deadlines and only suited for small units of work The coding skills haven't gone so to pick up WCF services it just takes a bit of reading and then playing around. I reckon I could switch to a Hedge Fund and go back to developing and be far happier and get more money. My 2 doubts though are 1. Mid life crisis in that I'd get bored with coding again 2. Or maybe I'd like it but there aren't many dev jobs for 40+ so I'd be throwing away a high level management role that took 7 years at thee one bank to get to0 Anybody else made to switch back and survived?

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• Why was Oracle Enterprise Taxation Management renamed to Oracle Enterprise Taxation and Policy Management?

  - by Paula Speranza-Hadley

  Ø       Some of you may wonder why we changed the product name from Oracle Enterpraise Taxation Manament (ETM) to Oracle Enterprise and Policy Management(ETPM).   When Oracle added a limited use license for Oracle Policy Automation to the Oracle Enterprise Taxation Management license, the license was re-named to Oracle Enterprise Taxation and Policy Management.  Ø     When referring to versions 2.2 and prior, the proper name is Oracle Enterprise Taxation Management (ETM) Ø     When referring to versions 2.3 and later, the proper name is Oracle Enterprise and Policy Management (ETPM) Ø     To take advantage of the limited use license for Oracle Policy Automation, customers must transition from the ETM license to the ETPM license.  However, they can remain on their ETM license if they are not going to take advantage of Oracle Policy Automation features.  

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• Changing the Game: Why Oracle is in the IT Operations Management Business

  - by DanKoloski

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Next week, in Orlando, is the annual Gartner IT Operations Management Summit. Oracle is a premier sponsor of this annual event, which brings together IT executives for several days of high level talks about the state of operational management of enterprise IT. This year, Sushil Kumar, VP Product Strategy and Business Development for Oracle’s Systems & Applications Management, will be presenting on the transformation in IT Operations required to support enterprise cloud computing. IT Operations transformation is an important subject, because year after year, we hear essentially the same refrain – large enterprises spend an average of two-thirds (67%!) of their IT resources (budget, energy, time, people, etc.) on running the business, with far too little left over to spend on growing and transforming the business (which is what the business actually needs and wants). In the thirtieth year of the distributed computing revolution (give or take, depending on how you count it), it’s amazing that we have still not moved the needle on the single biggest component of enterprise IT resource utilization. Oracle is in the IT Operations Management business because when management is engineered together with the technology under management, the resulting efficiency gains can be truly staggering. To put it simply – what if you could turn that 67% of IT resources spent on running the business into 50%? Or 40%? Imagine what you could do with those resources. It’s now not just possible, but happening. This seems like a simple idea, but it is a radical change from “business as usual” in enterprise IT Operations. For the last thirty years, management has been a bolted-on afterthought – we pick and deploy our technology, then figure out how to manage it. This pervasive dysfunction is a broken cycle that guarantees high ongoing operating costs and low agility. If we want to break the cycle, we need to take a more tightly-coupled approach. As a complete applications-to-disk platform provider, Oracle is engineering management together with technology across our stack and hooking that on-premise management up live to My Oracle Support. Let’s examine the results with just one piece of the Oracle stack – the Oracle Database. Oracle began this journey with the Oracle Database 9i many years ago with the introduction of low-impact instrumentation in the database kernel (“tell me what’s wrong”) and through Database 10g, 11g and 11gR2 has successively added integrated advisory (“tell me how to fix what’s wrong”) and lifecycle management and automated self-tuning (“fix it for me, and do it on an ongoing basis for all my assets”). When enterprises take advantage of this tight-coupling, the results are game-changing. Consider the following (for a full list of public references, visit this link): British Telecom improved database provisioning time 1000% (from weeks to minutes) which allows them to provide a new DBaaS service to their internal customers with no additional resources Cerner Corporation Saved $9.5 million in CapEx and OpEx AND launched a brand-new cloud business at the same time Vodafone Group plc improved response times 50% and reduced maintenance planning times 50-60% while serving 391 million registered mobile customers Or the recent Database Manageability and Productivity Cost Comparisons: Oracle Database 11g Release 2 vs. SAP Sybase ASE 15.7, Microsoft SQL Server 2008 R2 and IBM DB2 9.7 as conducted by independent analyst firm ORC. In later entries, we’ll discuss similar results across other portions of the Oracle stack and how these efficiency gains are required to achieve the agility benefits of Enterprise Cloud. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Access Control Management Tool ACM.exe

  - by kaleidoscope

  The Access Control Management Tool (Acm.exe) is a command-line tool you can use to perform management operations (CREATE, UPDATE, GET, GET ALL, and DELETE) on the AppFabric Access Control entities (scopes, issuers, token policies, and rules). Basic Syntax The command line for Acm.exe follows the basic pattern of verb-noun. For example: acm.exe <command> <resource> [-option:<option value>] This tool will automatically generate random keys, which helps ensure that they can't easily be guessed by an attacker. Note that ACM.EXE is a thin wrapper around a REST Web Service (the AC management service). That helps to remember the commands it accepts, which are the typical resource management commands for a REST service: · Get(All) · Create · Update · Delete ACM.EXE.config file can be used to configure Host, Service and the Management key for a Service Namespace. Geeta, G

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• Oracle Transportation Management 6 Essentials (1Z1-578) Certified Implementation Exam Is Available In Beta

  - by swalker

  The Oracle Transportation Management 6 Essentials (1Z1-578) exam beta, available until December 23, is designed for individuals who possess a strong foundation and expertise in selling or implementing Oracle Transportation Management solutions. This certification exam covers topics such as OTM Core Functionality and Shipment Planning Overview, Fleet Management and Payment, Agents, Multi-Legs, Multi-Stops and Workflows. Up-to-date training and field experience are recommended. The Oracle Transportation Management Implementation Specialist certification recognizes OPN members as OPN Certified Specialists. This certification differentiates OPN members in the marketplace by providing a competitive edge through proven expertise, and helps the OPN member's partner organization qualify for the Oracle Transportation Management Specialization. Take advantage of a free exam now and send your request for a beta exam voucher to [email protected].

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• Window Management for Mac OS X

  - by Paolo Maffei

  Ok, I feel dumb. I've put many hours into this and found nothing, yet. When I was using Windows I had this little tool called WinSplit Revolution. What it did was letting you divide your screen into how many and of how much size you choose "virtual monitors". You set one time of you want to divide your monitor, then everytime WinSplit is opened the monitor is automatically divided into Virtual Monitors. Screenshots: http://www.google.com/images?hl=en&q=winsplit%20revolution&um=1&ie=UTF-8&source=og&sa=N&tab=wi&biw=1045&bih=499 I'm now using a 30' which i want almost always divided into 4 equal size "virtual monitors" (plus my mbp 13' those will be 5 1280x800 virtual monitors) Now I've switched to Mac OS X and can't find anything that does just this efficiently. I tried Divvy but I found no way to divide my screen into arbitrary "virtual monitors", I need a couple of clicks to select a 3x3 space on a 9x9 grid. Before starting coding something like this can you tell me if you already know of some software that does window management like this?

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• Sharing disk volumes across OpenVZ guests to reduce Package Management Overhead

  - by andyortlieb

  Is it feasible to create a single "master" OpenVZ guest who would only be used for package management, and use something like mount --bind on several other OpenVZ guests sort of trick them into using the environment installed by the master guest? The point of this would be so that users can maintain their own containers, and yet stay in sync with the master development environment, so they'll always have the latest & greatest requirements without worrying too much about system administration. If they need to install their own packages, could put them in /opt, or /usr/local (or set a path to their home directory)? To rephrase, I would like several (developer's, for example) OpenVZ guests whose /bin, /usr (and so on...) actually refer to the same disk location as that of a master OpenVZ guest who can be started up to install and update common packages for the environment to be shared by all of this group of OpenVZ guests. For what it's worth, we're running Debian 6. Edit: I have tried mounting (bind, and readonly) /bin, /lib, /sbin, /usr in this fashion and it refuses to start the containers stating that files are already mounted or otherwise in use: Starting container ... vzquota : (error) Quota on syscall for id 1102: Device or resource busy vzquota : (error) Possible reasons: vzquota : (error) - Container's root is already mounted vzquota : (error) - there are opened files inside Container's private area vzquota : (error) - your current working directory is inside Container's vzquota : (error) private area vzquota : (error) Currently used file(s): /var/lib/vz/private/1102/sbin /var/lib/vz/private/1102/usr /var/lib/vz/private/1102/lib /var/lib/vz/private/1102/bin vzquota on failed [3] If I unmount these four volumes, and start the guest, and then mount them after the guest has started, the guest never sees them mounted.

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• Five Point Partners Reviews Oracle Utilities Mobile Workforce Management 2.0

  - by caroline.yu

  Oracle recently provided Five Point Partners, Research and Analysis Division's Warren B. Causey and Bart Thielbar a one-hour briefing of Oracle Utilities Mobile Workforce Management 2.0. Based on that briefing, Warren and Bart provided an evaluation of the new software. The review notes that this is the first major rewrite of a mobile system. Oracle Utilities has made numerous updates in structure, architecture and functionality to the software that should well-position Oracle Utilities Mobile Workforce Management 2.0 for the current utility market. Additionally, the reviewers noted that one of the most significant improvements in the new version of Oracle Utilities Mobile Workforce Management is that it has moved to the same Java technical stack of other Oracle Utilities products. Utilities can deploy the software in multiple environments including Linux, Unix and Windows. This will simplify integration with existing Oracle products, as well as with other systems, thus potentially lowering cost of installation and ownership for utilities. Overall, Warren and Bart note that Oracle Utilities now has an impressive, state-of-the-art mobile workforce management system that utilities can readily deploy in a bundle with other Oracle solutions, or use as a stand-alone system with relatively easy integration to other utility systems. They state that Oracle Utilities Mobile Workforce Management 2.0 should significantly strengthen Oracle's competitive position in the mobile workforce management solution space. To take a look at the full review, click here.

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• Management Reporter Installation – Lessons Learned

  - by Ryan McBee

  After successfully completing several installations of Management Reporter this year, I wanted to share a few lessons learned that should help you. First, you will want to make sure that you install Management Reporter under a domain account as opposed to a local system or network service account. Management Reporter gives you the option to install under these accounts, but it is a be a best practice approach to use a domain account. Upon installation of Management Report, you will want to make sure that Directory Browsing is enabled within the IIS server of your site or you will have problems when you go to use Management Reporter. By default, it will be disabled in Server 2008 R2 and you will need to make the setting change under the Actions pane shown below. Lastly, you will want to make sure that SQL Server is running under a domain account. I have had multiple situations where reports have been stuck in the Queued status rather than Processing status of Management Reporter. After reviewing resolution 5 of KB 2298248, it was determined that running SQL Server under a domain account is the way to go.

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• WebLogic How-to Videos: Install, Upgrade, & Patch

  - by Ruma Sanyal

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Here is another great YouTube video by our product manager Monica Riccelli. She talks about installers now being standardized in Oracle for greater consistency -- no more WebLogic native installers. Also, JDK is no longer a part of the WebLogic install. The various installers she discusses include OUI, ZIP, OEPE, Coherence and more. Monica then takes us through a step by step install process. After the install process is complete the video takes us through the configuration wizard. The ZIP installer is then discussed and its effectiveness, such as it being the smallest downloadable option, easy, and very popular with our customers and limitations (such as for development only and not to be used in production) highlighted. Monica then takes us through the configuration wizard, its usage, and when to use WLST scripts. The video then discusses NodeManager and its usage and discusses how to reconfigure a WebLogic domain on upgrade – through our GUI tools or through command line interface. Lastly, it highlights Opatch – a patch application tool used by our customers and standardized across all Oracle products. Really detailed video. Check it out!  /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• How do I create a patch compared to another changeset in Eclipse?

  - by Larsen

  I started working on an open source project that is using CVS where I want to submit patches. After having edited some files, I created a patch from the files that Eclipse showed as changed. Now I need to change a file for the second patch (that file is already in the first changeset), but the changes from the first changeset shouldn´t be in the second changeset. Therefore, I would need to somehow tell Eclipse that it should compare the changes to the result of the first changeset instead of to the CVS head revision. How can I do that?

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• Answers to Your Common Oracle Database Lifecycle Management Questions

  - by Scott McNeil

  We recently ran a live webcast on Strategies for Managing Oracle Database's Lifecycle. There were tons of questions from our audience that we simply could not get to during the hour long presentation. Below are some of those questions along with their answers. Enjoy! Question: In the webcast the presenter talked about “gold” configuration standards, for those who want to use this technique, could you recommend a best practice to consider or follow? How do I get started? Answer:Gold configuration standardization is a quick and easy way to improve availability through consistency. Start by choosing a reference database and saving the configuration to the Oracle Enterprise Manager repository using the Save Configuration feature. Next create a comparison template using the Oracle provided template as a starting point and modify the ignored properties to eliminate expected differences in your environment. Finally create a comparison specification using the comparison template you created plus your saved gold configuration and schedule it to run on a regular basis. Don’t forget to fill in the email addresses of those you want to notify upon drift detection. Watch the database configuration management demo to learn more. Question: Can Oracle Lifecycle Management Pack for Database help with patching an Oracle Real Application Cluster (RAC) environment? Answer: Yes, Oracle Enterprise Manager supports both parallel and rolling patch application of Oracle Real Application Clusters. The use of rolling patching is recommended as there is no downtime involved. For more details watch this demo. Question: What are some of the things administrators can do to control configuration drift? Why is it important? Answer:Configuration drift is one of the main causes of instability and downtime of applications. Oracle Enterprise Manager makes it easy to manage and control drift using scheduled configuration comparisons combined with comparison templates. Question: Does Oracle Enterprise Manager 12c Release 2 offer an incremental update feature for "gold" images? For instance, if the source binary has a higher PSU level, what is the best approach to update the existing "gold" image in the software library? Do you have to create a new image or can you just update the original one? Answer:Provisioning Profiles (Gold images) can contain the installation files and database configuration templates. Although it is possible to make some changes to the profile after creation (mainly to configuration), it is normally recommended to simply create a new profile after applying a patch to your reference database. Question: The webcast talked about enforcing in-house standards, does Oracle Enterprise Manager 12c offer verification of your databases and systems to those standards? For example, the initial "gold" image has been massively deployed over time, and there may be some changes to it. How can you do regular checks from Enterprise Manager to ensure the in-house standards are being enforced? Answer:There are really two methods to validate conformity to standards. The first method is to use gold standards which you compare other databases to report unwanted differences. This method uses a new comparison template technology which allows users to ignore known differences (i.e. SID, Start time, etc) which results in a report only showing important or non-conformant differences. This method is quick to setup and configure and recommended for those who want to get started validating compliance quickly. The second method leverages the new compliance framework which allows the creation of specific and robust validations. These compliance rules are grouped into standards which can be assigned to databases quickly and easily. Compliance rules allow for targeted and more sophisticated validation beyond the basic equals operation available in the comparison method. The compliance framework can be used to implement just about any internal or industry standard. The compliance results will track current and historic compliance scores at the overall and individual database targets. When the issue is resolved, the score is automatically affected. Compliance framework is the recommended long term solution for validating compliance using Oracle Enterprise Manager 12c. Check out this demo on database compliance to learn more. Question: If you are using the integration between Oracle Enterprise Manager and My Oracle Support in an "offline" mode, how do you know if you have the latest My Oracle Support metadata? Answer:In Oracle Enterprise Manager 12c Release 2, you now only need to download one zip file containing all of the metadata xmls files. There is no indication that the metadata has changed but you could run a checksum on the file and compare it to the previously downloaded version to see if it has changed. Question: What happens if a patch fails while administrators are applying it to a database or system? Answer:A large portion of Oracle Enterprise Manager's patch automation is the pre-requisite checks that happen to ensure the highest level of confidence the patch will successfully apply. It is recommended you test the patch in a non-production environment and save the patch plan as a template once successful so you can create new plans using the saved template. If you are using the recommended ‘out of place’ patching methodology, there is no urgency because the database is still running as the cloned Oracle home is being patched. Users can address the issue and restart the patch procedure at the point it left off. If you are using 'in place' method, you can address the issue and continue where the procedure left off. Question: Can Oracle Enterprise Manager 12c R2 compare configurations between more than one target at the same time? Answer:Oracle Enterprise Manager 12c can compare any number of target configurations at one time. This is the basis of many important use cases including Configuration Drift Management. These comparisons can also be scheduled on a regular basis and emails notification sent should any differences appear. To learn more about configuration search and compare watch this demo. Question: How is data comparison done since changes are taking place in a live production system? Answer:There are many things to keep in mind when using the data comparison feature (as part of the Change Management ability to compare table data). It was primarily intended to be used for maintaining consistency of important but relatively static data. For example, application seed data and application setup configuration. This data does not change often but is critical when testing an application to ensure results are consistent with production. It is not recommended to use data comparison on highly dynamic data like transactional tables or very large tables. Question: Which versions of Oracle Database can be monitored through Oracle Enterprise Manager 12c? Answer:Oracle Database versions: 9.2.0.8, 10.1.0.5, 10.2.0.4, 10.2.0.5, 11.1.0.7, 11.2.0.1, 11.2.0.2, 11.2.0.3. Watch the On-Demand Webcast Stay Connected: Twitter | Facebook | YouTube | Linkedin | NewsletterDownload the Oracle Enterprise Manager Cloud Control12c Mobile app

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• Benefits and features of different requirements-management systems and tools available?

  - by Gnark

  I am looking for a good comparision of different available professionial requirement managment tools. I am especially interested in the the features available within the different software solutions. Additionally to the "obvious" features I am looking for a proffesional Requirement Management System that supports for: multi-lingual customizable generation of documentation & history (graphs) search features (e.g. fulltext for comments), ordering, priorities version history bi-directional traceability of changes, artefacts, requirements, changes in requirements, etc. Any kind of integration of V-Model XT would be a really-nice-to-have-feature... Besides, I'd like to hear any personal motivated recommendations and/or experiences with different requirement management systems. Any input is highly appreciated. content consulted : similar question reqm tool with v-model nice, but too old paper (pdf) Tools Journal

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• How to convince management to deal with technical debt?

  - by Desolate Planet

  This is a question that I often ask myself when working with developers. I've worked at four companies so far, and I've noticed a lack of attention to keeping code clean and dealing with technical debt that hinders future progress in a software app. For example, the first company I worked for had written a database from scratch rather than take something like MySQL and that created hell for the team when refacoring or extending the app. I've always tried to be honest and clear with my manager when he discusses projections, but management doesn't seem interested in fixing what's already there and it's horrible to see the impact it has on team morale and in their attitude towards others. What are your thoughts on the best way to tackle this problem? What I've seen is people packing up and leaving and the company becomes a revolving door with developers coming and and out and making the code worse. How do you communicate this to management to get them interested in sorting out technical debt?

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• Oracle's Integrated Systems Management and Support Experience

  - by Scott McNeil

  With its recent launch, Oracle Enterprise Manager 11g introduced a new approach to integrated systems management and support. What this means is taking both areas of IT management and vendor support and combining them into one integrated comprehensive and centralized platform. Traditional Ways Under the traditional method, IT operational teams would often focus on running their systems using management tools that weren’t connected to their vendor’s support systems. If you needed support with a product, administrators would often contact the vendor by phone or visit the vendor website for support and then log a service request in order to fix the issues. This method was also very time consuming, as administrators would have to collect their software configurations, operating systems and hardware settings, then manually enter them into an online form or recite them to a support analyst on the phone. For the vendor, they had to analyze all the configuration data to recreate the problem in order to solve it. This approach was very manual, uncoordinated and error-prone where duplication between the customer and vendor frequently occurred. A Better Support Experience By removing the boundaries between support, IT management tools and the customer’s IT infrastructure, Oracle paved the way for a better support experience. This was achieved through integration between Oracle Enterprise Manager 11g and My Oracle Support. Administrators can not only manage their IT infrastructure and applications through Oracle Enterprise Manager’s centralized console but can also receive proactive alerts and patch recommendations right within the console they use day-in-day-out. Having one single source of information saves time and potentially prevents unforeseen problems down the road. All for One, and One for All The first step for you is to allow Oracle Enterprise Manager to upload configuration data into Oracle’s secure configuration repository, where it can be analyzed for potential issues or conflicts for all customers. A fix to a problem encountered by one customer may actually be relevant to many more. The integration between My Oracle Support and Oracle Enterprise Manager allows all customers who may be impacted by the problem to receive a notification about the fix. Once the alert appears in Oracle Enterprise Manager’s console, the administrator can take his/her time to do further investigations using automated workflows provided in Oracle Enterprise Manager to analyze potential conflicts. Finally, administrators can schedule a time to test and automatically apply the fix to all the systems that need it. In the end, this helps customers maintain their service levels without compromise and avoid experiencing unplanned downtime that may result from potential issues or conflicts. This new paradigm of integrated systems management and support helps customers keep their systems secure, compliant, and up-to-date, while eliminating the traditional silos between IT management and vendor support. Oracle’s next generation platform also works hand-in-hand to provide higher quality of service to business users while at the same time making life for administrators less complicated. For more information on Oracle’s integrated systems management and support experience, be sure to visit our Oracle Enterprise Manager 11g Resource Center for the latest customer videos, webcast, and white papers.

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• What's a good tool for Scrum Project Management in game development? [closed]

  - by BleakCabalist

  I'm looking for an efficient, easy-to-learn tool for Scrum project management not for proffesional use but to use it in my thesis concerning the use of Scrum in game development. Basically I want to visualize a production process of a hypothetical game. Some fragments of the production process should be really detailed to make my point, so basically user stories, tasks, burndown charts etc. are a must. I'm using Scrum, Kanban and some Lean practices for eliminating waste. I also want to use Extreme Programming practices in this production process including TDD and Continuous Integration. I have zero experience in proffesional project management so I need something that's fairly simple to use for a newb like me. Anyone can recommend a tool like that? For now I was thinking about TargetProcess and ScrumWorks. Thanks.

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• Should your client be able to view your project management board?

  - by bizso09

  We're making a bespoke software for our client and use Codebase for our project management. Is it a good idea to let our client view our project management board? The advantages that we thought of are that this would enhance the cooperation between the client and the dev team, following agile practices. He would essentially become part of our team. It would also reduce communication overhead and make sure we're on the same page. The client could track the progression of the system and make suggestions along the way on the user stories. In addition, he could submit bugs or feature requests. The disadvantages that we though of are that some aspects of the board might be too technical to the client. He would suggest changes to the user stories too often and he might view some content that we normally wouldn't want our client to see. For example, when we compromise on technology or functionality, the client might question that and insist on doing things one way or the other.

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• What's the best way to sell ReSharper to management? [closed]

  - by Jackson Pope

  Possible Duplicate: How do you convince your boss to buy useful tools like Resharper, LinqPad? I've recently started a new job developing code in C# and ASP.Net. At a previous employer I've used ReSharper from JetBrains and I loved it. I've downloaded the free trial in my new job, as have several of my new colleagues on my recommendation. Everyone thinks it's great. But now our trials are coming to an end and it's time to buy or say goodbye. I've been reliably informed that getting money for tools from senior management is like trying to get blood from a stone, so how can I convince them to loosen their grip on the purse strings and buy it for our team (of seven developers)? Does anyone have any experience of convincing management of the benefits of refactoring tools? I feel the benefit every second I use it, but I'm having difficulty thinking of how to explain the concrete benefits to a manager who only think

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• How to convince management of making our project open source?

  - by MrSoundless

  Xamarin 3 was released last week with a great new addition: Xamarin.Forms . This triggered our attention because we've been using such a system for a couple of years now. We've developed it by ourselves and used it for a bunch of projects. We've been looking for a way to make this project open source but we didn't manage to convince the management. They believe we should not make it open source because we won't win anything with it and all that will happen is that the competition will be able to build apps quicker with our library. We believe open sourcing our library will make the world a better place and that it will make our library much more stable and complete. So my question to all you people out there: How can we convince the management to open source our library?

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• What is the best agile project management technique for developing innovative software systems?

  - by user654019

  I am involved with the development of innovative software. The development is innovative since we don't know how to develop it and what algorithm should we use to implement and nobody else did it before. The process consists of several stages of studying books/papers, suggesting algorithms, writing prototypes and comparing the result with actual data. We hope that after some iteration, we converge to a valid software system. What is the best project management approach that we can use? Is there any project management software for these types of projects?

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• Announcing General Availability of the E-Business Suite Plug-in

  - by Kenneth E.

  Oracle E-Business Suite Application Technology Group (ATG) is pleased to announce the General Availability of Oracle E-Business Suite Plug-in 12.1.0.1.0, an integral part of Application Management Suite for Oracle E-Business Suite.The combination of Enterprise Manager 12c Cloud Control and the Application Management Suite combines functionality that was available in the standalone Application Management Pack for Oracle E-Business Suite and Application Change Management Pack for Oracle E-Business Suite with Oracle’s Real User Experience Insight product and the Configuration & Compliance capabilities to provide the most complete solution for managing Oracle E-Business Suite applications. The features that were available in the standalone management packs are now packaged into the Oracle E-Business Suite Plug-in, which is now fully certified with Oracle Enterprise Manager 12c Cloud Control. This latest plug-in extends Cloud Control with E-Business Suite specific system management capabilities and features enhanced change management support.Here is all the information you need to get started:EBS Plug-in 12.1.0.1.0 info -Full Announcement•    E-Business Suite Plug-in 12.1.0.1 for Enterprise Manager 12c Now Available MOS -•    Getting Started with Oracle E-Business Suite Plug-in, Release 12.1.0.1.0 (Doc ID 1434392.1)Documentation -•    Oracle Application Management Pack for Oracle E-Business Suite Guide, Release 12.1.0.1.0Certification•    Platforms and OS Release certification information is available from My Oracle Support via the Certification page. •    Search using the official trademark name Oracle Application Management Pack for Oracle E-Business Suite and Release 12.1.0.1.0

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