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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• Goodbye my beloved Nexus One, hello Windows Phone 7

  - by George Clingerman

  Last night my wife’s Nexus One finally bit the dust. You may not know but I’ve been nursing her Nexus One one along for quite a while after her screen shattered. I was able to replace it on my own (go me!) but little quirks have been popping up and the phone was quickly deteriorating. Lately it’s been the power button. Wifey would often have to press the power button several times to get her phone to turn on and last night it just wouldn’t wake up again. I took it apart and tried my best to see if I could somehow make it live once again but no luck this time. It was finally ready to retire. We looked at first for a replacement phone for her but she wasn’t really seeing anything she liked. So I decided to make the ultimate sacrifice and offer up my much loved Nexus One and I would then get a new Windows Phone 7 device. I love T-Mobile for my service so my choices were immediately limited to basically just a single phone. The HTC HD7. I read reviews and they were all over the board from people loving to people hating the phone but I decided, hey, why not, let’s take this plunge. And I did. I’ve only had the phone for about two days now so below is my list of first reaction pros/cons. These are basically things I’ve missed or things I’ve noticed that I really like about my new Windows Phone. Cons: * No Google Talk – I used this a LOT on my Nexus. I’ve found an application called “Flory” but it’s just an ok substitute, not the same as the full featured GTalk I had on my Nexus. * Seesmic is limited– I loved the way Seesmic worked on my Nexus. It was my mobile twitter client of choice. Everything about it worked really well. On Windows Phone 7 it’s just ok. I don’t get notification of new tweets, it’s several clicks to even see a new tweet. It’s definitely got some more development before it has the same features as it did on my Nexus. * Buttons don’t give great feedback – I’d read this on the reviews about the HTC HD7 and I’m finding it true myself. Pressing the buttons on the side of the phone and the power button on the top is finicky and I have to be looking at my phone to make sure I actually got them to press. * Web browsing is slow – I’m not sure what’s up with this, I’m connected to my wireless network at my house but it’s noticeably slower on my WP7 device than my Nexus. I even switched back to verify and it’s definitely true. Retrieving tweets, hitting up the XNA forums and just general web activities are all much slower on my WP7. I can’t think of any reason this would be true but it almost seems like it’s not using my wireless for everything.   Pros: * It’s pretty – the phone is really gorgeous. I loved the form of my Nexus One by the HTC HD7 is just as pretty, maybe even prettier! It’s got a nice large, bright screen. It feels good in my hand. And it even has a little kickstand to set the phone up for movie watching. Definitely a gorgeous phone. * LIVE integration – I lost a lot of nice integration with Google services but I gained a lot of integration with LIVE services that I also use. Now I can see when I get new GMail messages AND Hotmail messages. And having the Xbox LIVE integration is admittedly cool as well. * Tile notification rock – The Windows Phone 7 commercials are TRYING to get this message out but they’re doing a really poor job of this. Tile notifications really do save you from your phone. I have a whole little mini-informational dashboard at a glance. I unlock my phone and at a glace I can see new IMs, new mail messages, software updates etc. All just letting me know in the tiles I have arranged. That’s pretty cool. * The interface works really well – I feel super hip and cool swiping and sliding things around on my Windows Phone 7. Everything works that way and it’s great and fast and really good looking. I’m all about me feeling cool. * I’m gaming more – I had gotten a few games on my Nexus One but there really weren’t a lot of good developers flocking to the service. Just browsing through the Windows Phone 7 marketplace I’m already seeing a ton of games I want to try and buy. And I sat down and bet Pixel Man 0 just yesterday on my phone. I’m already gaming more than I did on my Nexus One. * Netflix integration is fantastic - It works just like it does on my Xbox 360 and I love having this feature on my phone. * It’s basically a Zune – I’ve been taking my Zune to work and listening to music off of that while I code. I no longer need to take it with me, now I just sync songs onto my phone and it’s my new Zune. I freaking love that. One less device to carry around.   All in all my cons have really little to do with the phone (just the buttons and the web browsing) and more to do with the applications needing to catch up a bit to what I’m used to. And the Pros are things that ARE phone specific so I’m seeing that as a good sign that I’m going to be very happy with my Windows Phone 7. So Wifey is happy having her Nexus One again, I’m happy with my new Windows Phone 7. Life is good. Now I just need to make a game to pay for it….

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• Free Document/Content Management System Using SharePoint 2010

  - by KunaalKapoor

  That’s right, it’s true. You can use the free version of SharePoint 2010 to meet your document and content management needs and even run your public facing website or an internal knowledge bank.  SharePoint Foundation 2010 is free. It may not have all the features that you get in the enterprise license but it still has enough to cater to your needs to build a document management system and replace age old file shares or folders. I’ve built a dozen content management sites for internal and public use exploiting SharePoint. There are hundreds of web content management systems out there (see CMS Matrix).  On one hand we have commercial platforms like SharePoint, SiteCore, and Ektron etc. which are the most frequently used and on the other hand there are free options like WordPress, Drupal, Joomla, and Plone etc. which are pretty common popular as well. But I would be very surprised if anyone was able to find a single CMS platform that is all things to all people. Infact not a lot of people consider SharePoint’s free version under the free CMS side but its high time organizations benefit from this. Through this blog post I wanted to present SharePoint Foundation as an option for running a FREE CMS platform. Even if you knew that there is a free version of SharePoint, what most people don’t realize is that SharePoint Foundation is a great option for running web sites of all kinds – not just team sites. It is a great option for many reasons, but in reality it is supported by Microsoft, and above all it is FREE (yay!), and it is extremely easy to get started.  From a functionality perspective – it’s hard to beat SharePoint. Even the free version, SharePoint Foundation, offers simple data connectivity (through BCS), cross browser support, accessibility, support for Office Web Apps, blogs, wikis, templates, document support, health analyzer, support for presence, and MUCH more.I often get asked: “Can I use SharePoint 2010 as a document management system?” The answer really depends on ·          What are your specific requirements? ·          What systems you currently have in place for managing documents. ·          And of course how much money you have J Benefits? Not many large organizations have benefited from SharePoint yet. For some it has been an IT project to see what they can achieve with it, for others it has been used as a collaborative platform or in many cases an extended intranet. SharePoint 2010 has changed the game slightly as the improvements that Microsoft have made have been noted by organizations, and we are seeing a lot of companies starting to build specific business applications using SharePoint as the basis, and nearly every business process will require documents at some stage. If you require a document management system and have SharePoint in place then it can be a relatively straight forward decision to use SharePoint, as long as you have reviewed the considerations just discussed. The collaborative nature of SharePoint 2010 is also a massive advantage, as specific departmental or project sites can be created quickly and easily that allow workers to interact in a variety of different ways using one source of information.  This also benefits an organization with regards to how they manage the knowledge that they have, as if all of their information is in one source then it is naturally easier to search and manage. Is SharePoint right for your organization? As just discussed, this can only be determined after defining your requirements and also planning a longer term strategy for how you will manage your documents and information. A key factor to look at is how the users would interact with the system and how much value would it get for your organization. The amount of data and documents that organizations are creating is increasing rapidly each year. Therefore the ability to archive this information, whilst keeping the ability to know what you have and where it is, is vital to any organizations management of their information life cycle. SharePoint is best used for the initial life of business documents where they need to be referenced and accessed after time. It is often beneficial to archive these to overcome for storage and performance issues. FREE CMS – SharePoint, Really? In order to show some of the completely of what comes with this free version of SharePoint 2010, I thought it would make sense to use Wikipedia (since every one trusts it as a credible source). Wikipedia shows that a web content management system typically has the following components: Document Management:   -       CMS software may provide a means of managing the life cycle of a document from initial creation time, through revisions, publication, archive, and document destruction. SharePoint is king when it comes to document management.  Version history, exclusive check-out, security, publication, workflow, and so much more.  Content Virtualization:   -       CMS software may provide a means of allowing each user to work within a virtual copy of the entire Web site, document set, and/or code base. This enables changes to multiple interdependent resources to be viewed and/or executed in-context prior to submission. Through the use of versioning, each content manager can preview, publish, and roll-back content of pages, wiki entries, blog posts, documents, or any other type of content stored in SharePoint.  The idea of each user having an entire copy of the website virtualized is a bit odd to me – not sure why anyone would need that for anything but the simplest of websites. Automated Templates:   -       Create standard output templates that can be automatically applied to new and existing content, allowing the appearance of all content to be changed from one central place. Through the use of Master Pages and Themes, SharePoint provides the ability to change the entire look and feel of site.  Of course, the older brother version of SharePoint – SharePoint Server 2010 – also introduces the concept of Page Layouts which allows page template level customization and even switching the layout of an individual page using different page templates.  I think many organizations really think they want this but rarely end up using this bit of functionality.  Easy Edits:   -       Once content is separated from the visual presentation of a site, it usually becomes much easier and quicker to edit and manipulate. Most WCMS software includes WYSIWYG editing tools allowing non-technical individuals to create and edit content. This is probably easier described with a screen cap of a vanilla SharePoint Foundation page in edit mode.  Notice the page editing toolbar, the multiple layout options…  It’s actually easier to use than Microsoft Word. Workflow management: -       Workflow is the process of creating cycles of sequential and parallel tasks that must be accomplished in the CMS. For example, a content creator can submit a story, but it is not published until the copy editor cleans it up and the editor-in-chief approves it. Workflow, it’s in there. In fact, the same workflow engine is running under SharePoint Foundation that is running under the other versions of SharePoint.  The primary difference is that with SharePoint Foundation – you need to configure the workflows yourself.   Web Standards: -       Active WCMS software usually receives regular updates that include new feature sets and keep the system up to current web standards. SharePoint is in the fourth major iteration under Microsoft with the 2010 release.  In addition to the innovation that Microsoft continuously adds, you have the entire global ecosystem available. Scalable Expansion:   -       Available in most modern WCMSs is the ability to expand a single implementation (one installation on one server) across multiple domains. SharePoint Foundation can run multiple sites using multiple URLs on a single server install.  Even more powerful, SharePoint Foundation is scalable and can be part of a multi-server farm to ensure that it will handle any amount of traffic that can be thrown at it. Delegation & Security:  -       Some CMS software allows for various user groups to have limited privileges over specific content on the website, spreading out the responsibility of content management. SharePoint Foundation provides very granular security capabilities. Read @ http://msdn.microsoft.com/en-us/library/ee537811.aspx Content Syndication:  -       CMS software often assists in content distribution by generating RSS and Atom data feeds to other systems. They may also e-mail users when updates are available as part of the workflow process. SharePoint Foundation nails it.  With RSS syndication and email alerts available out of the box, content syndication is already in the platform. Multilingual Support: -       Ability to display content in multiple languages. SharePoint Foundation 2010 supports more than 40 languages. Read More Read more @ http://msdn.microsoft.com/en-us/library/dd776256(v=office.12).aspxYou can download the free version from http://www.microsoft.com/en-us/download/details.aspx?id=5970

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• Need personal advice on how to get out of a company..

  - by SOfan

  Hi, I am an SO user since past 6 months and this is the first time I am turning to SO for personal help. I have asked technical questions before with my real ID. I am stuck inside a service based IT company for the past one year and haven't been able to decide if to leave it, when to leave it and how to leave it. I had taken 2 weeks LWP on medical reason roughly at end of 1 year and then soon after reporting, I applied for 2 months more LWP (on medical/personal ground) with the intention of working on my health,take up a hobby class to ward off depression,pessimism, to have some fun in life, and to look for a job which I really would be excited about - that interests me and which matches with my strength. My leave starts from this Monday. So in any case, I had hard set in mind that I will leave the company after I join them back hopefully with some job offer already in hand (after figuring out what I want do). Neither I can stand the past project,past colleagues,company, HR, pathetically low salary. But if I really listen to my heart, I don't want to have to go back to that office after my sabbatical and again have to see those people. I will have to resign it after my sabbatical ends. Then HR people perhaps wont like it, may even accuse me on face or behind back that primary purpose of my leave must have been to hunt for a better job and I lied about medical and person reasons. Also, if they get nasty and force me to serve 2 months notice period. There is no way I see myself after sabbatical resuming in old project or starting new work. It will be a pain. Since they have already approved 2 months leave and stuff, ideally if they want, they should be just able to relieve me right on the next day after I join back. But, I don't know if they want to get nasty, will they mention about my 2 months sabbatical leave in my experience letter or more scary, the term medical/personal reason. I have hard earned my experience here, have worked against my will, mostly it has been painful and slogged like anything, because I realize the importance of work experience in IT industry. I don't have greed to have those 2 months included extra in my experience letter, but I don't want to mess up with my experience letter in a way which makes my next employer ask question, get suspicious, or be wary if I have any medical reason going on. Being an emotional,moody person or somebody who can't be in an environment, once my mind and heart starts hating it. I think it perhaps is best, if I resign on Monday itself telling them (in polite manner) something that look I took sabbatical for some reason but I don't want to resume working in the company after my sabbatical ends. So please accept my resignation. Now tell me what you want to do about my leave request, my notice period and when you are willing to relieve me. What should I write and how? Some background: I am working in an IT company in India.I am overqualified in the company. It is grossly underpaying me. My education qualifications far exceed anyone's in the whole company being a CS undergrad as well as a CS grad. I joined this company after finishing the grad. I had self-doubts about my skills and interest as a programmer. I like doing research oriented work, though didn't have any particular success during grad. My life here has been very hectic. The project containing many many sub-projects has kept me on my toes and I have never really liked the work. I have been playing against my strength. Also the company strict internet usage policy (you can't read gmails, can't browse any non-work related sites not even news). When working for a client, from the machine we can't even check company related emails.For this one has to go to kiosk like 5 machines in a small room etc. Most of the times those machines are not available, so it was not unusual to keep making rounds to these kiosk machines to check company emails, browse company related emails etc.So it was not so easy to keep in touch with company related basic affairs for a not particular careful person. Things like this which are new to me, make me feel restricted. I am an undecisive person with a sense of failure, self-doubt, not meeting up unrealistic expectation. Somewhere at back of mind, I envy my classmates who make a smooth transition from company to company without causing any gap in their resume. I on other hand have gaps in resume. I get tired after working in a place for sometime. problem with colleagues in general. I am not particular great with people, have few friends, not known for a fun nature, rather serious, scholar. I am not a typical conventional female. I think females are usually more disciplined. But I am not so. I reach office late (though after informing manager). I don't want to blame them entirely, because from my past, it is not unusual for me to get undecisive on things. Also I had doubts about my ability as researched and to succeed there. of building a relationship in a group, to have something to talk about, newspaper. I get cut-off from people. peer pressure. I make blunders in coding, lose patience. Consciously or unconsciously I feel contempt for people here, work here, environment here. I have doubts that either I go to a place which does innovation, does research oriented work, product biggies, have great motivated people, have competent people passionate about products they are building. But then I also doubt my ability to survive there. I have identified that an idea job for me would be 4 days a week, a high salary job. When among people in company/team, I can't think much. I need some time at home to read good authentic books written in good style on what work I am doing.So that I am comfortable with my understanding of work. I get into pressure easily under deadline and need 5th day to cool myself off. I took for 2 weeks leave, because each day was hell for me. May be the depression phase of bipolar is on and also partially it could be that being a work centered person, who derives happiness,self-esteem from work, haven't been enjoying work and have been working for the sole person of proving stability, and ability to stick, against all odds, and facing what challenges I see, bonding with people, identifying opportunities to learn in given task etc.have been averaging one day LWP in 1 week or 10 days. or may be because of my nature,ADD,not being able to switch context,out of touch with news, don't have a circle of friends with who I enjoy. less knowledge in general to talk about, just some technical stuff.anyway, so due to emotional reason, some practical reason etc, I wanted to be very sure before leaving. So my leave starts from Monday and I should feel happy about it. I have taken the leave to for a few purposes - to take care of my health by regular yoga/exercise (with project on, I just can't do anything regular), reassess myself to see what I want to try next which work I might like, look for next job, take up a hobby which I like say singing. I am not clear on my career,job aspiration. I have tried my hands on research. During this year appraisal yesterday, I even had some conflict with my last manager. In meeting with me one on one, he would say all nice things about me, but in feedback to new manager, he hasn't given any excellent feedback. It is all only good. I am angry at this old Manager. Also new manager also scolded me as I didn't agree to his appraisal and waited to hear myself from old Manager. He kind of scolded me for wasting his time. Am I being unethical somewhere? I am always very conscious of if I am cheating anywhere. What advice I am seeking? How to resign and what to write in resignation letter

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• Who could ask for more with LESS CSS? (Part 3 of 3&ndash;Clrizr)

  - by ToString(theory);

  Welcome back!  In the first two posts in this series, I covered some of the awesome features in CSS precompilers such as SASS and LESS, as well as how to get an initial project setup up and running in ASP.Net MVC 4. In this post, I will cover an actual advanced example of using LESS in a project, and show some of the great productivity features we gain from its usage. Introduction In the first post, I mentioned two subjects that I will be using in this example – constants, and color functions.  I’ve always enjoyed using online color scheme utilities such as Adobe Kuler or Color Scheme Designer to come up with a scheme based off of one primary color.  Using these tools, and requesting a complementary scheme you can get a couple of shades of your primary color, and a couple of shades of a complementary/accent color to display. Because there is no way in regular css to do color operations or store variables, there was no way to accomplish something like defining a primary color, and have a site theme cascade off of that.  However with tools such as LESS, that impossibility becomes a reality!  So, if you haven’t guessed it by now, this post is on the creation of a plugin/module/less file to drop into your project, plugin one color, and have your primary theme cascade from it.  I only went through the trouble of creating a module for getting Complementary colors.  However, it wouldn’t be too much trouble to go through other options such as Triad or Monochromatic to get a module that you could use off of that. Step 1 – Analysis I decided to mimic Adobe Kuler’s Complementary theme algorithm as I liked its simplicity and aesthetics.  Color Scheme Designer is great, but I do believe it can give you too many color options, which can lead to chaos and overload.  The first thing I had to check was if the complementary values for the color schemes were actually hues rotated by 180 degrees at all times – they aren’t.  Apparently Adobe applies some variance to the complementary colors to get colors that are actually more aesthetically appealing to users.  So, I opened up Excel and began to plot complementary hues based on rotation in increments of 10: Long story short, I completed the same calculations for Hue, Saturation, and Lightness.  For Hue, I only had to record the Complementary hue values, however for saturation and lightness, I had to record the values for ALL of the shades.  Since the functions were too complicated to put into LESS since they aren’t constant/linear, but rather interval functions, I instead opted to extrapolate the HSL values using the trendline function for each major interval, onto intervals of spacing 1. For example, using the hue extraction, I got the following values: Interval Function 0-60 60-140 140-270 270-360 Saturation and Lightness were much worse, but in the end, I finally had functions for all of the intervals, and then went the route of just grabbing each shades value in intervals of 1.  Step 2 – Mapping I declared variable names for each of these sections as something that shouldn’t ever conflict with a variable someone would define in their own file.  After I had each of the values, I extracted the values and put them into files of their own for hue variables, saturation variables, and lightness variables…  Example: /*HUE CONVERSIONS*/@clrizr-hue-source-0deg: 133.43;@clrizr-hue-source-1deg: 135.601;@clrizr-hue-source-2deg: 137.772;@clrizr-hue-source-3deg: 139.943;@clrizr-hue-source-4deg: 142.114;.../*SATURATION CONVERSIONS*/@clrizr-saturation-s2SV0px: 0;@clrizr-saturation-s2SV1px: 0;@clrizr-saturation-s2SV2px: 0;@clrizr-saturation-s2SV3px: 0;@clrizr-saturation-s2SV4px: 0;.../*LIGHTNESS CONVERSIONS*/@clrizr-lightness-s2LV0px: 30;@clrizr-lightness-s2LV1px: 31;@clrizr-lightness-s2LV2px: 32;@clrizr-lightness-s2LV3px: 33;@clrizr-lightness-s2LV4px: 34;...   In the end, I have 973 lines of mapping/conversion from source HSL to shade HSL for two extra primary shades, and two complementary shades. The last bit of the work was the file to compose each of the shades from these mappings. Step 3 – Clrizr Mapper The final step was the hardest to overcome as I was still trying to understand LESS to its fullest extent.  Imports As mentioned previously, I had separated the HSL mappings into different files, so the first necessary step is to import those for use into the Clrizr plugin: @import url("hue.less");@import url("saturation.less");@import url("lightness.less"); Extract Component Values For Each Shade Next, I extracted the necessary information for each shade HSL before shade composition: @clrizr-input-saturation: 1px+floor(saturation(@clrizr-input))-1;@clrizr-input-lightness: 1px+floor(lightness(@clrizr-input))-1; @clrizr-complementary-hue: formatstring("clrizr-hue-source-{0}", ceil(hue(@clrizr-input))); @clrizr-primary-2-saturation: formatstring("clrizr-saturation-s2SV{0}",@clrizr-input-saturation);@clrizr-primary-1-saturation: formatstring("clrizr-saturation-s1SV{0}",@clrizr-input-saturation);@clrizr-complementary-1-saturation: formatstring("clrizr-saturation-c1SV{0}",@clrizr-input-saturation); @clrizr-primary-2-lightness: formatstring("clrizr-lightness-s2LV{0}",@clrizr-input-lightness);@clrizr-primary-1-lightness: formatstring("clrizr-lightness-s1LV{0}",@clrizr-input-lightness);@clrizr-complementary-1-lightness: formatstring("clrizr-lightness-c1LV{0}",@clrizr-input-lightness); Here, you can see a couple of odd things…  On the first line, I am using operations to add units to the saturation and lightness.  This is due to some limitations in the operations that would give me saturation or lightness in %, which can’t be in a variable name.  So, I use first add 1px to it, which casts the result of the following functions as px instead of %, and then at the end, I remove that pixel.  You can also see here the formatstring method which is exactly what it sounds like – something like String.Format(string str, params object[] obj). Get Primary & Complementary Shades Now that I have components for each of the different shades, I can now compose them into each of their pieces.  For this, I use the @@ operator which will look for a variable with the name specified in a string, and then call that variable: @clrizr-primary-2: hsl(hue(@clrizr-input), @@clrizr-primary-2-saturation, @@clrizr-primary-2-lightness);@clrizr-primary-1: hsl(hue(@clrizr-input), @@clrizr-primary-1-saturation, @@clrizr-primary-1-lightness);@clrizr-primary: @clrizr-input;@clrizr-complementary-1: hsl(@@clrizr-complementary-hue, @@clrizr-complementary-1-saturation, @@clrizr-complementary-1-lightness);@clrizr-complementary-2: hsl(@@clrizr-complementary-hue, saturation(@clrizr-input), lightness(@clrizr-input)); That’s is it, for the most part.  These variables now hold the theme for the one input color – @clrizr-input.  However, I have one last addition… Perceptive Luminance Well, after I got the colors, I decided I wanted to also get the best font color that would go on top of it.  Black or white depending on light or dark color.  Now I couldn’t just go with checking the lightness, as that is half the story.  You see, the human eye doesn’t see ALL colors equally well but rather has more cells for interpreting green light compared to blue or red.  So, using the ratio, we can calculate the perceptive luminance of each of the shades, and get the font color that best matches it! @clrizr-perceptive-luminance-ps2: round(1 - ( (0.299 * red(@clrizr-primary-2) ) + ( 0.587 * green(@clrizr-primary-2) ) + (0.114 * blue(@clrizr-primary-2)))/255)*255;@clrizr-perceptive-luminance-ps1: round(1 - ( (0.299 * red(@clrizr-primary-1) ) + ( 0.587 * green(@clrizr-primary-1) ) + (0.114 * blue(@clrizr-primary-1)))/255)*255;@clrizr-perceptive-luminance-ps: round(1 - ( (0.299 * red(@clrizr-primary) ) + ( 0.587 * green(@clrizr-primary) ) + (0.114 * blue(@clrizr-primary)))/255)*255;@clrizr-perceptive-luminance-pc1: round(1 - ( (0.299 * red(@clrizr-complementary-1)) + ( 0.587 * green(@clrizr-complementary-1)) + (0.114 * blue(@clrizr-complementary-1)))/255)*255;@clrizr-perceptive-luminance-pc2: round(1 - ( (0.299 * red(@clrizr-complementary-2)) + ( 0.587 * green(@clrizr-complementary-2)) + (0.114 * blue(@clrizr-complementary-2)))/255)*255; @clrizr-col-font-on-primary-2: rgb(@clrizr-perceptive-luminance-ps2, @clrizr-perceptive-luminance-ps2, @clrizr-perceptive-luminance-ps2);@clrizr-col-font-on-primary-1: rgb(@clrizr-perceptive-luminance-ps1, @clrizr-perceptive-luminance-ps1, @clrizr-perceptive-luminance-ps1);@clrizr-col-font-on-primary: rgb(@clrizr-perceptive-luminance-ps, @clrizr-perceptive-luminance-ps, @clrizr-perceptive-luminance-ps);@clrizr-col-font-on-complementary-1: rgb(@clrizr-perceptive-luminance-pc1, @clrizr-perceptive-luminance-pc1, @clrizr-perceptive-luminance-pc1);@clrizr-col-font-on-complementary-2: rgb(@clrizr-perceptive-luminance-pc2, @clrizr-perceptive-luminance-pc2, @clrizr-perceptive-luminance-pc2); Conclusion That’s it!  I have posted a project on clrizr.codePlex.com for this, and included a testing page for you to test out how it works.  Feel free to use it in your own project, and if you have any questions, comments or suggestions, please feel free to leave them here as a comment, or on the contact page!

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• Webcast Q&A: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter

  - by kellsey.ruppel

  Last Thursday we had the second webcast in our WebCenter in Action webcast series, "Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, where customer Michael Chander from Qualcomm and Vince Casarez & Gourav Goyal from Oracle Partner Keste shared how Oracle WebCenter is powering Qualcomm’s externally facing website and providing a seamless experience for their customers. In case you missed it, here's a recap of the Q&A.   Mike Chandler, Qualcomm Q: Did you run into any issues when integrating all of the different applications together?A: Definitely, our main challenges were in the area of user provisioning and security propagation, all the standard stuff you might expect when hooking up SSO for authentication and authorization. In addition, we spent several iterations getting the UI’s in sync. While everyone was given the same digital material to build too, each team interpreted and implemented it their own way. Initially as a user navigated, if you were looking for it, you could slight variations in color or font or width , stuff like that. So we had to pull all the developers responsible for the UI together and get pixel level agreement on a lot of things so we could ensure seamless transitions across applications. Q: What has been the biggest benefit your end users have seen?A: Wow, there have been several. An SSO enabled environment was huge a win for our users. The portal application that this replaced had not really been invested in by the business. With this project, we had full business participation and backing, and it really showed in some key areas like the shopping experience. For example, while ordering in the previous site, the items did not have any pictures or really usable descriptions. A tremendous amount of work was done to try and make the site more intuitive and user friendly. Site performance has also drastically improved thanks to new hardware, improved database design, and of course the fact that ADF has made great strides in runtime performance. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: Within a large company, I’m sure there is always going to be competition for large projects, as there was here. Once we got through the technical analysis and settled on the technology choices, it was actually no resistance to implementing the solution. This project was fully driven by the business with the aim of long term growth. I can confidently say that the fact that this project was given the utmost importance by both the business and IT really help put down any resistance that you would typically see while implementing a new solution. Q: Given the performance, what do you estimate to be the top end capacity of the system? A:I think our top end capacity is really only limited by our hardware. I’m comfortable saying we could grow 10x on our current hardware, both in terms of transactions and users. We can easily spin up new JVM instances if needed. We already use less JVM’s than we had planned. In addition, ADF is doing a very good job with his connection pooling and application module pooling, so we see a very good ratio of users connected to the systems vs db connections, without impacting performace. Q: What's the overview or summary of feedback from the users interacting with the site?A: Feedback has been overwhelmingly positive from both the business and our customers. They’re very happy with the new SSO environment , the new LAF, and the performance of the site. Of course, it’s not all roses. No matter what, there are always going to be people that don’t like the layout or the color scheme, etc. By and large though, customers are happy and the business is happy. Q: Can you describe the impressions about the site before and after the project within Qualcomm?A: Before the project, the site worked and people were using it, but most people were not happy with it. It was slow and tended to be a bit tempermental, for example a user would perform a transaction and the system would throw and unexpected error. The user could back up and retry the steps and things would work fine, so why didn’t work the first time?. From a UI perspective, we’d hear comments like it looked like it was built by a high school student.  Vince Casarez & Gourav Goyal, Keste Q: Did you run into any obstacles when implementing the solution?A: It's interesting some people call them "obstacles" on this project we just called them "dependencies".  There were both technical and business related dependencies that we had to work out. Mike points out the SSO dependencies and the coordination and synchronization between the teams to have a seamless login experience and a seamless end user experience.  There was also a set of dependencies on the User Acceptance testing to make sure that everyone understood the use cases for how the system would be used.  With a branching into a new market and trying to match a simple user experience as many consumer sites have today, there was always a tendency for the team members to provide their suggestions on how things could be simpler.  But with all the work up front on the user design and getting the business driving this set of experiences, this minimized the downstream suggestions that tend to distract a team.  In this case, all the work up front allowed us to enumerate the "dependencies" and keep the distractions to a minimum. Q: Was there a lot of custom work that needed to be done for this particular solution?A: The focus for this particular solution was really on the custom processes. The interesting thing is that with the data flows and the integration with applications, there are some pre-built integrations, but realistically for the process flow, we had to build those. The framework and tooling we used made things easier so we didn’t have to implement core functionality, like transitioning from screen to screen or from flow to flow. The design feature of Task Flows really helped speed the development and keep the component infrastructure in line with the dynamic processes.  Task flows and other elements like Skins are core to the infrastructure or technology stack of Oracle. This then allowed the team to center the project focus around the business flows and use cases to meet the core requirements and keep the project on time. Q: What do you think were the keys to success for rolling out WebCenter?A:  The 5 main keys to success were: 1) Sponsorship from the whole organization around this project from senior executive agreement, business owners driving functionality, and IT development alignment; 2) Upfront design planning and use case definition to clearly define the project scope and requirements; 3) Focussed development and project management aligned with the top level goals and drivers; 4) User acceptance and usability testing along the way to identify potential issues and direct resolution of the issues;  and 5) Constant prioritization of the issues for development to fix by the business.  It also helps to have great team chemistry and really smart people working on the project. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action!  Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter from Oracle WebCenter

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• A Bite With No Teeth&ndash;Demystifying Non-Compete Clauses

  - by D'Arcy Lussier

  *DISCLAIMER: I am not a lawyer and this post in no way should be considered legal advice. I’m also in Canada, so references made are to Canadian court cases. I received a signed letter the other day, a reminder from my previous employer about some clauses associated with my employment and entry into an employee stock purchase program. So since this is in effect for the next 12 months, I guess I’m not starting that new job tomorrow. I’m kidding of course. How outrageous, how presumptuous, pompous, and arrogant that a company – any company – would actually place these conditions upon an employee. And yet, this is not uncommon. Especially in the IT industry, we see time and again similar wording in our employment agreements. But…are these legal? Is there any teeth behind the threat of the bite? Luckily, the answer seems to be ‘No’. I want to highlight two cases that support this. The first is Lyons v. Multari. In a nutshell, Dentist hires younger Dentist to be an associate. In their short, handwritten agreement, a non-compete clause was written stating “Protective Covenant. 3 yrs. – 5mi” (meaning you can’t set up shop within 5 miles for 3 years). Well, the young dentist left and did start an oral surgery office within 5 miles and within 3 years. Off to court they go! The initial judge sided with the older dentist, but on appeal it was overturned. Feel free to read the transcript of the decision here, but let me highlight one portion from section [19]: The general rule in most common law jurisdictions is that non-competition clauses in employment contracts are void. The sections following [19] explain further, and discuss Elsley v. J.G. Collins Insurance Agency Ltd. and its impact on Canadian law in this regard. The second case is Winnipeg Livestock Sales Ltd. v. Plewman. Desmond Plewman is an auctioneer, and worked at Winnipeg Livestock Sales. Part of his employment agreement was that he could not work for a competitor for 18 months if he left the company. Well, he left, and took up an important role in a competing company. The case went to court and as with Lyons v. Multari, the initial judge found in favour of the plaintiffs. Also as in the first case, that was overturned on appeal. Again, read through the transcript of the decision, but consider section [28]: In other words, even though Plewman has a great deal of skill as an auctioneer, Winnipeg Livestock has no proprietary interest in his professional skill and experience, even if they were acquired during his time working for Winnipeg Livestock.  Thus, Winnipeg Livestock has the burden of establishing that it has a legitimate proprietary interest requiring protection.  On this key question there is little evidence before the Court.  The record discloses that part of Plewman’s job was to “mingle with the … crowd” and to telephone customers and prospective customers about future prospects for the sale of livestock.  It may seem reasonable to assume that Winnipeg Livestock has a legitimate proprietary interest in its customer connections; but there is no evidence to indicate that there is any significant degree of “customer loyalty” in the business, as opposed to customers making choices based on other considerations such as cost, availability and the like. So are there any incidents where a non-compete can actually be valid? Yes, and these are considered “exceptional” cases, meaning that the situation meets certain circumstances. Michael Carabash has a great blog series discussing the above mentioned cases as well as the difference between a non-compete and non-solicit agreement. He talks about the exceptional criteria: In summary, the authorities reveal that the following circumstances will generally be relevant in determining whether a case is an “exceptional” one so that a general non-competition clause will be found to be reasonable: - The length of service with the employer. - The amount of personal service to clients. - Whether the employee dealt with clients exclusively, or on a sustained or     recurring basis. - Whether the knowledge about the client which the employee gained was of a   confidential nature, or involved an intimate knowledge of the client’s   particular needs, preferences or idiosyncrasies. - Whether the nature of the employee’s work meant that the employee had   influence over clients in the sense that the clients relied upon the employee’s   advice, or trusted the employee. - If competition by the employee has already occurred, whether there is   evidence that clients have switched their custom to him, especially without   direct solicitation. - The nature of the business with respect to whether personal knowledge of   the clients’ confidential matters is required. - The nature of the business with respect to the strength of customer loyalty,   how clients are “won” and kept, and whether the clientele is a recurring one. - The community involved and whether there were clientele yet to be exploited   by anyone. I close this blog post with a final quote, one from Zvulony & Co’s blog post on this subject. Again, all of this is not official legal advice, but I think we can see what all these sources are pointing towards. To answer my earlier question, there’s no teeth behind the threat of the bite. In light of this list, and the decisions in Lyons and Orlan, it is reasonably certain that in most employment situations a non-competition clause will be ineffective in protecting an employer from a departing employee who wishes to compete in the same business. The Courts have been relatively consistent in their position that if a non-solicitation clause can protect an employer’s interests, then a non-competition clause is probably unreasonable. Employers (or their solicitors) should avoid the inclination to draft restrictive covenants in broad, catch-all language. Or in other words, when drafting a restrictive covenant – take only what you need! D

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• How to begin? Windows 8 Development

  - by Dennis Vroegop

  Ok. I convinced you in my last post to do some Win8 development. You want a piece of that cake, or whatever your reasons may be. Good! Welcome to the club! Now let me ask you a question: what are you going to write? Ah. That’s the big one, isn’t it? What indeed? If you have been creating applications for computers before you’re in for quite a shock. The way people perceive apps on a tablet is quite different from what we know as applications. There’s a reason we call them apps instead of applications! Yes, technically they are applications but we don’t call them apps only because it sounds cool. The abbreviated form of the word applications itself is a pointer. Apps are small. Apps are focused. Apps are more lightweight. Apps do one thing but they do that one thing extremely good. In the ‘old’ days we wrote huge systems. We build ecosystems of services, screens, databases and more to create a system that provides value for the user. Think about it: what application do you use most at work? Can you in one sentence describe what it is, or what it does and yet still distinctively describe its purpose? I doubt you can. Let’s have a look at Outlouk. We all know it and we all love or hate it. But what is it? A mail program? No, there’s so much more there: calendar, contacts, RSS feeds and so on. Some call it a ‘collaboration’  application but that’s not really true as well. After all, why should a collaboration application give me my schedule for the day? I think the best way to describe Outlook is “client for Exchange”  although that isn’t accurate either. Anyway: Outlook is a great application but it’s not an ‘app’ and therefor not very suitable for WinRT. Ok. Disclaimer here: yes, you can write big applications for WinRT. Some will. But that’s not what 99.9% of the developers will do. So I am stating here that big applications are not meant for WinRT. If 0.01% of the developers think that this is nonsense then they are welcome to go ahead but for the majority here this is not what we’re talking about. So: Apps are small, lightweight and good at what they do but only at that. If you’re a Phone developer you already know that: Phone apps on any platform fit the description I have above. If you’ve ever worked in a large cooperation before you might have seen one of these before: the Mission Statement. It’s supposed to be a oneliner that sums up what the company is supposed to do. Funny enough: although this doesn’t work for large companies it does work for defining your app. A mission statement for an app describes what it does. If it doesn’t fit in the mission statement then your app is going to get to big and will fail. A statement like this should be in the following style “<your app name> is the best app to <describe single task>” Fill in the blanks, write it and go! Mmm.. not really. There are some things there we need to think about. But the statement is a very, very important one. If you cannot fit your app in that line you’re preparing to fail. Your app will become to big, its purpose will be unclear and it will be hard to use. People won’t download it and those who do will give it a bad rating therefor preventing that huge success you’ve been dreaming about. Stick to the statement! Ok, let’s give it a try: “PlanesAreCool” is the best app to do planespotting in the field. You might have seen these people along runways of airports: taking photographs of airplanes and noting down their numbers and arrival- and departure times. We are going to help them out with our great app! If you look at the statement, can you guess what it does? I bet you can. If you find out it isn’t clear enough of if it’s too broad, refine it. This is probably the most important step in the development of your app so give it enough time! So. We’ve got the statement. Print it out, stick it to the wall and look at it. What does it tell you? If you see this, what do you think the app does? Write that down. Sit down with some friends and talk about it. What do they expect from an app like this? Write that down as well. Brainstorm. Make a list of features. This is mine: Note planes Look up aircraft carriers Add pictures of that plane Look up airfields Notify friends of new spots Look up details of a type of plane Plot a graph with arrival and departure times Share new spots on social media Look up history of a particular aircraft Compare your spots with friends Write down arrival times Write down departure times Write down wind conditions Write down the runway they take Look up weather conditions for next spotting day Invite friends to join you for a day of spotting. Now, I must make it clear that I am not a planespotter nor do I know what one does. So if the above list makes no sense, I apologize. There is a lesson: write apps for stuff you know about…. First of all, let’s look at our statement and then go through the list of features. Remove everything that has nothing to do with that statement! If you end up with an empty list, try again with both steps. Note planes Look up aircraft carriers Add pictures of that plane Look up airfields Notify friends of new spots Look up details of a type of plane Plot a graph with arrival and departure times Share new spots on social media Look up history of a particular aircraft Compare your spots with friends Write down arrival times Write down departure times Write down wind conditions Write down the runway they take Look up weather conditions for next spotting day Invite friends to join you for a day of spotting. That's better. The things I removed could be pretty useful to a plane spotter and could be fun to write. But do they match the statement? I said that the app is for spotting in the field, so “look up airfields” doesn’t belong there: I know where I am so why look it up? And the same goes for inviting friends or looking up the weather conditions for tomorrow. I am at the airfield right now, looking through my binoculars at the planes. I know the weather now and I don’t care about tomorrow. If you feel the items you’ve crossed out are valuable, then why not write another app? One that says “SpotNoter” is the best app for preparing a day of spotting with my friends. That’s a different app! Remember: Win8 apps are small and very good at doing ONE thing, and one thing only! If you have made that list, it’s time to prepare the navigation of your app. The navigation is how users see your app and how they use it. We’ll do that next time!

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• PASS: SQLRally Thoughts

  - by Bill Graziano

  The PASS Board recently decided that we wouldn’t put another US-based SQLRally on the calendar until we had a chance to review the program. I wanted to provide some of my thinking around this. Keep in mind that this is the opinion of one Board member. The Board committed to complete two SQLRally events to determine if an event modeled between SQL Saturday and the Summit was viable. We’ve completed the two events and now it’s time to step back and review the program. This is my seventh year on the PASS Board. Over that time people have asked me why PASS does certain things. Many, many times my answer has been “Because that’s the way we did it last year”. And I am tired of giving that answer. We need to take a step back and review the US-based SQLRally before we schedule another one. It would be irresponsible for me as a Board member to commit resources to this without validating that what we’re doing makes sense for the organization and our members. I have no doubt that this was a great event for the attendees. We just need to validate it’s the best use of our resources. Please keep in mind that we haven’t cancelled the event. We’ve just said we need to review it before scheduling another one. My opinion is that some fairly serious changes are needed to the model before we consider it again – IF we do it again. I’ve come to that conclusion after speaking with the Dallas organizers, our HQ team, our Marketing team, other Board members (including one of the Orlando organizers), attendees in Orlando and Dallas and visiting other similar events. I should point out that their views aren’t unanimous on nearly any part of this event -- which is one of the reasons I want to take some time and think about this before continuing. I think it’s helpful to look at the original goals of what we were trying to accomplish. Andy Warren wrote these up in August of 2010. My summary of these goals and some thoughts on each one is below. Many of these thoughts revolve around the growth of SQL Saturdays. In the two years since that document was written these events have grown significantly. The largest SQL Saturdays are now over 500 people which mean they are nearly the same size as our recent SQLRally. Our goals included: Geographic diversity. We wanted an event in an area of the country that was away from any given Summit location. I think that’s still a valid goal. But we also have SQL Saturdays all over the country. What does SQLRally bring to this that SQLSaturday doesn’t? Speaker growth. One of the stated goals was to build a “farm club” for speakers. This gives us a way for speakers to work up to speaking at Summit by speaking in front of larger crowds. What does SQLRally bring to this that the larger SQL Saturdays aren’t providing? Pre-Conference speakers is one obvious answer here. Lower price. On a per-day basis, SQLRally is roughly 1/4th the price of the Summit. We wanted a way for people to experience something Summit-like at a lower price point. The challenge is that we are very budget constrained at that lower price point. International Event Model.  (I need to write more about this but I’m out of time.  I’ll cover it in the next installment.) There are a number of things I really like about SQLRally. I love the smaller conferences. They give me a chance to meet more people than at something the size of Summit. I like the two day format. That gives you two evenings to be at social events with people. Seeing someone a second day is a great way to build a bond with that person. That’s more difficult to do at a SQL Saturday. We also need to talk about the financial aspects of the event. Last year generated a small $17,000 profit on revenues of $200,000. Percentage-wise that’s reasonable but on an absolute basis it’s not a huge amount in our budget. We think this year will lose between $30,000 and $50,000 and take roughly 1,000 hours of HQ time. We don’t have detailed financials back yet but that’s our best guess at this point. Part of that was driven by using a convention center instead of a hotel. Until we get detailed financials back we won’t have the full picture around the financial impact. This event also takes time and mindshare from our Marketing team. This may sound like a small thing but please don’t underestimate it. Our original vision for this was something that would take very little time from our Marketing team and just a few mentions in the Connector. It turned out to need more than that. And all those mentions and emails take up space we could use to talk about other events and other programs. Last I wanted to talk about some of the things I’m thinking about. I don’t think it’s as simple as saying if we just fix “X” it all gets better. Is this that much better of an event than SQL Saturdays? What if we gave a few SQL Saturdays some extra resources? When SQL Saturdays were around 250 people that wasn’t as viable. With some of those events over 500 we need to reconsider this. We need to get back to a hotel venue. That will help with cost and networking. Is this the best use of the 1,000 HQ hours that we invested in the event? Is our price-point correct? I’m leaning toward raising our price closer to Summit on a per-day basis. I think this will let us put on a higher quality event and alleviate much of the budget pressure. Should growing speakers be a focus? Having top-line pre-conference speakers helps market the event. It will also have an impact on pricing and overall profit. We should also ask if it actually does grow speakers. How many of these people will eventually register for Summit? Attend chapters? Is SQLRally a driver into PASS or is it something that chapters, etc. drive people to? Should we have one paid day and one free instead of two paid days? This is a very interesting model that is used by SQLBits in the UK. This gives you the two day aspect as well as offering options for paid and free attendees. I’m very intrigued by this. Should we focus on a topic? Buried in the minutes is a discussion of whether PASS should have a Business Analytics conference separate from Summit. This is an interesting question to consider. Would making SQLRally be focused on a particular topic make it more attractive? Would that even be a SQLRally? Can PASS effectively manage the two events? (FYI - Probably not.) Would it help differentiate it from Summit and SQL Saturday? These are all questions that I think should be asked and answered before we do this event again. And we can’t do that if we don’t take time to have the discussion. I wanted to get this published before I take off for a few days of vacation. When I get back I’d like to write more about why the international events are different and talk about where we go from here.

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• Nokia Windows Phone 8 App Collection

  - by Tim Murphy

  I recently upgraded to a Nokia Lumia 920.  Along with it came the availability of a number of Nokia developed apps or apps that Nokia has made available from other developers.  Below is a summary of some of the ones that I have used to this point.  There are quite a few of them so I won’t be covering everything that is available. Nokia Maps I am quite pleased with the accuracy of Nokia Maps and not having to tap the screen for each turn any more.  The information on the screen is quite good as well.  The couple of improvements I would like to see are for the voice directions to include which street or exit you need to use and improve the search accuracy.  Bing maps had much better search results in my opinion. Nokia Drive This one really had me confused when I first setup the phone.  I was driving down the road and suddenly I am getting notification tones, but there were no visual notifications on the phone.  It seems that in their infinite wisdom Nokia thinks I don’t know when I am going over the speed limit and need to be told. ESPN I really liked my ESPN app on Windows Phone 7.5, but I am not getting the type of experience I was looking for out of this app.  While it allows me to pick my favorite teams, but there isn’t a pivot page or panorama page that shows a summary of my favorite teams.  I have also found that the live tile don’t update very often.  Over all I am rather disappointed compared app produced by ESPN. Smart Shoot I really need to get the kids to let me use this on.  I like the concept, but I need to spend more time with it.  The idea how running the camera through a continuous shooting mode and then picking the best is something that I have done with my DSLR and am glad to see it available here. Cinemagraph Here is a fun filter.  It doesn’t have the most accurate editing features, but it is fun to stop certain parts of a scene and let other parts move.  As a test I stopped the traffic on the highway and let the traffic on the frontage road flow.  It makes for a fun effect.  If nothing else it could be great for sending prank animations to your friends. YouSendIt I have only briefly touched this application.  What I don’t understand is why it is needed.  Most of the functionality seems to be similar to SkyDrive and it gives you less storage.  They only feature that seems to differentiate the app is the signature capability. Creative Studio This app has some nice quick edits, but it is not very comprehensive.  I am also not to thrilled with the user experience.  It puts you though an initial color cast series that I’m not sure why it is there.  Discovery of the remaining adjustments isn’t that great.  In the end I found myself wanting Thumbia back. Panorama This is one of the apps that I like.  I found it easy to use as it guides you with a target circle that you center for it to take the next pictures.  It also stitches the images with amazing speed.  The one thing I wish it had was the capability to turn the phone into portrait orientation and do a taller panorama.  Perhaps we will see this in the future. Nokia Music After getting over the missing album art I found that there were a number of missing features with this app as well.  I have a Zune HD and I am used to being able to go through my collection and adding songs, albums or artists to my now playing.  There also doesn’t seem to be a way to manage playlists that I have seen yet.  Other than that the UI is familiar and it give Nokia City Lens Augmented reality is a cool concept, but I still haven’t seen it implemented in a compelling fashion beyond a demo at TED a couple of years ago.  The app still leaves me wanting as well.  It does give an interesting toy.  It gives you the ability to look for general categories and see general direction and clusters of locations.  I think as this concept is better thought out it will become more compelling. Nokia Trailers I don’t know how often I will use this app, but I do like being able to see what movies are being promoted.  I can’t wait for The Hobbit to come out and the trailer was just what the doctor ordered.  I can see coming back to this app from time to time. PhotoBeamer PhotoBeamer is a strange beast that needs a better instruction manual.  It seems a lot like magic but very confusing.  I need some more testing, but I don’t think this is something that most people are going to understand quickly and may give up before getting it to work.  I may put an update here after playing with it further. Ringtone Maker The app was just published and it didn’t work very well for me. It couldn’t find 95% of the songs that Nokia Music was playing for me and crashed several times.  It also had songs named wrong that when I checked them in Nokia Music they were fine.  This app looks like it has a long way to go. Summary In all I think that Nokia is offering a well rounded set of initial applications that can get any new owner started.  There is definitely room for improvement in all of these apps.  The main need is usability upgrades.  I would guess that with feedback from users they will come up to acceptable levels.  Try them out and see if you agree. del.icio.us Tags: Windows Phone,Nokia,Lumia,Nokia Apps,ESPN,PhotoBeamer,City Lens,YouSendIt,Drive,Maps

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• XNA: Camera's Rotation and Translation matrices seem to interfere with each other

  - by Danjen

  I've been following the guide here for how to create a custom 2D camera in XNA. It works great, I've implemented it before, but for some reason, the matrix math is throwing me off. public sealed class Camera2D { public Vector2 Origin { get; set; } public Vector2 Position { get; set; } public float Scale { get; set; } public float Rotation { get; set; } } It might be easier to just show you a picture of my problem: http://i.imgur.com/H1l6LEx.png What I want to do is allow the camera to pivot around any given point. Right now, I have the rotations mapped to my shoulder buttons on a gamepad, and if I press them, it should rotate around the point the camera is currently looking at. Then, I use the left stick to move the camera around. The problem is that after it's been rotated, pressing "up" results in it being used relative to the rotation, creating the image above. I understand that matrices have to be applied in a certain order, and that I have to offset the thing to be rotated around the world origin and move it back, but it just won't work! public Matrix GetTransformationMatrix() { Matrix mRotate = Matrix.Identity * Matrix.CreateTranslation(-Origin.X, -Origin.Y, 0.00f) * // Move origin to world center Matrix.CreateRotationZ(MathHelper.ToRadians(Rotation)) * // Apply rotation Matrix.CreateTranslation(+Origin.X, +Origin.Y, 0.00f); // Undo the move operation Matrix mTranslate = Matrix.Identity * Matrix.CreateTranslation(-Position.X, Position.Y, 0.00f); // Apply the actual translation return mRotate * mTranslate; } So to recap, it seems I can have it rotate around an arbitrary point and lose the ability to have "up" move the camera straight up, or I can rotate it around the world origin and have the camera move properly, but not both.

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• Desktop Fun: Battlestar Galactica Wallpapers

  - by Asian Angel

  Are you feeling nostalgic and/or sad now that the Battlestar Galactica series has finished up? Now you can add a bit of that Galactica goodness to your desktop with our Battlestar Galactica Wallpaper collection. If the image links fail for some reason you can download the entire set as a zipped file here. Note: Click on the picture to see the full-size image—these wallpapers vary in size so you may need to crop, stretch, or place them on a colored background in order to best match them to your screen’s resolution. For more fun wallpapers be certain to visit our new Desktop Fun section. If you are looking for some great icons to go with your new Battlestar Galactica wallpaper make certain to check out our Sci-Fi Icon Packs collection here. Similar Articles Productive Geek Tips Desktop Customization: Sci-Fi Icon PacksWindows 7 Welcome Screen Taking Forever? Here’s the Fix (Maybe)Desktop Fun: Starship Theme WallpapersDesktop Fun: Underwater Theme WallpapersDesktop Fun: Starscape Theme Wallpapers TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Tomorrow is Mother’s Day Check the Average Speed of YouTube Videos You’ve Watched OutlookStatView Scans and Displays General Usage Statistics How to Add Exceptions to the Windows Firewall Office 2010 reviewed in depth by Ed Bott FoxClocks adds World Times in your Statusbar (Firefox)

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• How to change the BIOS splash screen on HP Pavilion G4 1303AU?

  - by avirk

  My cousin got (legally) a laptop model HP Pavilion G4 1303AU from the government of my state. The laptop dual-boots Ubuntu and Windows 7. Everything is great except the BIOS logo at boot which I would like to change but don't know how to. I tried to flash a new BIOS firmware, but this didn't change the logo. I found this link for the same model and the same problem, but no success there either. Also I saw this blog post which wasn't helpful, except for this comment that mentioned an image in .ROM format. Not wishing to decompile and recompile the BIOS, can someone help me out with a step by step guide ?

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• What is the syntax for Dsynchronize "exclude filter" for files 's full path to exclude bin\* and obj\* of a C# solution?

  - by Nam G. VU

  Dsynchronize is a great free tool to sync two folders. I'm using it to sync two solutions checked out from two different TFS Team Collection. I want to exclude the following: All files in bin folder All files in obj folder I tried bin\*; obj\* but it doesn't work. How can I do that? ps. Though, trying *.g.* and *cache* help to exclude the files whose names match with the filter. It seems the filter is applied to the file name only NOT the full path of the file

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• Desktop Fun: Steampunk Theme Wallpapers

  - by Asian Angel

  Do you enjoy imagining what it would be like to live in a world where technology and fantasy are mixed together? Then kick back and get ready to indulge in some great daydreaming with our Steampunk Theme wallpapers collection. Note: Click on the picture to see the full-size image—these wallpapers vary in size so you may need to crop, stretch, or place them on a colored background in order to best match them to your screen’s resolution.                         For more fun wallpapers be certain to visit our new Desktop Fun section. Similar Articles Productive Geek Tips Windows 7 Welcome Screen Taking Forever? Here’s the Fix (Maybe)Desktop Fun: Starship Theme WallpapersDesktop Fun: Underwater Theme WallpapersDesktop Fun: Forest Theme WallpapersDesktop Fun: Fantasy Theme Wallpapers TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 NoSquint Remembers Site Specific Zoom Levels (Firefox) New Firefox release 3.6.3 fixes 1 Critical bug Dark Side of the Moon (8-bit) Norwegian Life If Web Browsers Were Modes of Transportation Google Translate (for animals)

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• ASP.NET MVC 3 - New Features

  - by imran_ku07

  Introduction:          ASP.NET MVC 3 just released by ASP.NET MVC team which includes some new features, some changes, some improvements and bug fixes. In this article, I will show you the new features of ASP.NET MVC 3. This will help you to get started using the new features of ASP.NET MVC 3. Full details of this announcement is available at Announcing release of ASP.NET MVC 3, IIS Express, SQL CE 4, Web Farm Framework, Orchard, WebMatrix.   Description:       New Razor View Engine:              Razor view engine is one of the most coolest new feature in ASP.NET MVC 3. Razor is speeding things up just a little bit more. It is much smaller and lighter in size. Also it is very easy to learn. You can say ' write less, do more '. You can get start and learn more about Razor at Introducing “Razor” – a new view engine for ASP.NET.         Granular Request Validation:             Another biggest new feature in ASP.NET MVC 3 is Granular Request Validation. Default request validator will throw an exception when he see < followed by an exclamation(like <!) or < followed by the letters a through z(like <s) or & followed by a pound sign(like &#123) as a part of querystring, posted form, headers and cookie collection. In previous versions of ASP.NET MVC, you can control request validation using ValidateInputAttriubte. In ASP.NET MVC 3 you can control request validation at Model level by annotating your model properties with a new attribute called AllowHtmlAttribute. For details see Granular Request Validation in ASP.NET MVC 3.       Sessionless Controller Support:             Sessionless Controller is another great new feature in ASP.NET MVC 3. With Sessionless Controller you can easily control your session behavior for controllers. For example, you can make your HomeController's Session as Disabled or ReadOnly, allowing concurrent request execution for single user. For details see Concurrent Requests In ASP.NET MVC and HowTo: Sessionless Controller in MVC3 – what & and why?.       Unobtrusive Ajax and  Unobtrusive Client Side Validation is Supported:             Another cool new feature in ASP.NET MVC 3 is support for Unobtrusive Ajax and Unobtrusive Client Side Validation.  This feature allows separation of responsibilities within your web application by separating your html with your script. For details see Unobtrusive Ajax in ASP.NET MVC 3 and Unobtrusive Client Validation in ASP.NET MVC 3.       Dependency Resolver:             Dependency Resolver is another great feature of ASP.NET MVC 3. It allows you to register a dependency resolver that will be used by the framework. With this approach your application will not become tightly coupled and the dependency will be injected at run time. For details see ASP.NET MVC 3 Service Location.       New Helper Methods:             ASP.NET MVC 3 includes some helper methods of ASP.NET Web Pages technology that are used for common functionality. These helper methods includes: Chart, Crypto, WebGrid, WebImage and WebMail. For details of these helper methods, please see ASP.NET MVC 3 Release Notes. For using other helper methods of ASP.NET Web Pages see Using ASP.NET Web Pages Helpers in ASP.NET MVC.       Child Action Output Caching:             ASP.NET MVC 3 also includes another feature called Child Action Output Caching. This allows you to cache only a portion of the response when you are using Html.RenderAction or Html.Action. This cache can be varied by action name, action method signature and action method parameter values. For details see this.       RemoteAttribute:             ASP.NET MVC 3 allows you to validate a form field by making a remote server call through Ajax. This makes it very easy to perform remote validation at client side and quickly give the feedback to the user. For details see How to: Implement Remote Validation in ASP.NET MVC.       CompareAttribute:             ASP.NET MVC 3 includes a new validation attribute called CompareAttribute. CompareAttribute allows you to compare the values of two different properties of a model. For details see CompareAttribute in ASP.NET MVC 3.       Miscellaneous New Features:                    ASP.NET MVC 2 includes FormValueProvider, QueryStringValueProvider, RouteDataValueProvider and HttpFileCollectionValueProvider. ASP.NET MVC 3 adds two additional value providers, ChildActionValueProvider and JsonValueProvider(JsonValueProvider is not physically exist).  ChildActionValueProvider is used when you issue a child request using Html.Action and/or Html.RenderAction methods, so that your explicit parameter values in Html.Action and/or Html.RenderAction will always take precedence over other value providers. JsonValueProvider is used to model bind JSON data. For details see Sending JSON to an ASP.NET MVC Action Method Argument.           In ASP.NET MVC 3, a new property named FileExtensions added to the VirtualPathProviderViewEngine class. This property is used when looking up a view by path (and not by name), so that only views with a file extension contained in the list specified by this new property is considered. For details see VirtualPathProviderViewEngine.FileExtensions Property .           ASP.NET MVC 3 installation package also includes the NuGet Package Manager which will be automatically installed when you install ASP.NET MVC 3. NuGet makes it easy to install and update open source libraries and tools in Visual Studio. See this for details.           In ASP.NET MVC 2, client side validation will not trigger for overridden model properties. For example, if have you a Model that contains some overridden properties then client side validation will not trigger for overridden properties in ASP.NET MVC 2 but client side validation will work for overridden properties in ASP.NET MVC 3.           Client side validation is not supported for StringLengthAttribute.MinimumLength property in ASP.NET MVC 2. In ASP.NET MVC 3 client side validation will work for StringLengthAttribute.MinimumLength property.           ASP.NET MVC 3 includes new action results like HttpUnauthorizedResult, HttpNotFoundResult and HttpStatusCodeResult.           ASP.NET MVC 3 includes some new overloads of LabelFor and LabelForModel methods. For details see LabelExtensions.LabelForModel and LabelExtensions.LabelFor.           In ASP.NET MVC 3, IControllerFactory includes a new method GetControllerSessionBehavior. This method is used to get controller's session behavior. For details see IControllerFactory.GetControllerSessionBehavior Method.           In ASP.NET MVC 3, Controller class includes a new property ViewBag which is of type dynamic. This property allows you to access ViewData Dictionary using C # 4.0 dynamic features. For details see ControllerBase.ViewBag Property.           ModelMetadata includes a property AdditionalValues which is of type Dictionary. In ASP.NET MVC 3 you can populate this property using AdditionalMetadataAttribute. For details see AdditionalMetadataAttribute Class.           In ASP.NET MVC 3 you can also use MvcScaffolding to scaffold your Views and Controller. For details see Scaffold your ASP.NET MVC 3 project with the MvcScaffolding package.           If you want to convert your application from ASP.NET MVC 2 to ASP.NET MVC 3 then there is an excellent tool that automatically converts ASP.NET MVC 2 application to ASP.NET MVC 3 application. For details see MVC 3 Project Upgrade Tool.           In ASP.NET MVC 2 DisplayAttribute is not supported but in ASP.NET MVC 3 DisplayAttribute will work properly.           ASP.NET MVC 3 also support model level validation via the new IValidatableObject interface.           ASP.NET MVC 3 includes a new helper method Html.Raw. This helper method allows you to display unencoded HTML.     Summary:          In this article I showed you the new features of ASP.NET MVC 3. This will help you a lot when you start using ASP MVC 3. I also provide you the links where you can find further details. Hopefully you will enjoy this article too.  

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• How To Run XP Mode in VirtualBox on Windows 7 (sort of)

  - by Matthew Guay

  A few weeks ago we showed you how to run XP Mode on a Windows 7 computer without Hardware Virtualization using VMware. Some of you have been asking if it can be done in Virtual Box as well. The answer is “Yes!” and here we’ll show you how. Editor Update: Apparently there isn’t a way to activate XP Mode through VirtualBox using this method. You will however, be able to run it for 30 days. We have a new updated article on how to Install XP Mode with VirtualBox Using the VMLite Plugin.   Earlier we showed you how to run XP mode on windows 7 machines without hardware virtualization capability. Since then, a lot of you have been asking to a write up a tutorial about doing the same thing using VirtualBox.  This makes it another great way to run XP Mode if your computer does not have hardware virtualization.  Here we’ll see how to import the XP Mode from Windows 7 Professional, Enterprise, or Ultimate into VirtualBox so you can run XP in it for free. Note: You need to have Windows 7 Professional or above to use XP Mode in this manner. In our tests we were able to get it to run on Home Premium as well, but you’ll be breaking Windows 7 licensing agreements. Getting Started First, download and install XP Mode (link below).  There is no need to download Virtual PC if your computer cannot run it, so just download the XP Mode from the link on the left. Install XP mode; just follow the default prompts as usual. Now, download and install VirtualBox 3.1.2 or higher(link below).  Install as normal, and simply follow the default prompts. VirtualBox may notify you that your network connection will be reset during the installation.  Press Yes to continue. During the install, you may see several popups asking you if you wish to install device drivers for USB and Network interfaces.  Simply click install, as these are needed for VirtualBox to run correctly. Setup only took a couple minutes, and doesn’t require a reboot. Setup XP Mode in VirtualBox: First we need to copy the default XP Mode so VirtualBox will not affect the original copy.  Browse to C:\Program Files\Windows XP Mode, and copy the file “Windows XP Mode base.vhd”.  Paste it in another folder of your choice, such as your Documents folder. Once you’ve copied the file, right-click on it and click Properties. Uncheck the “Read-only” box in this dialog, and then click Ok. Now, in VirtualBox, click New to create a new virtual machine. Enter the name of your virtual machine, and make sure the operating system selected is Windows XP. Choose how much memory you want to allow the virtual machine to use.  VirtualBox’ default is 192 Mb ram, but for better performance you can select 256 or 512Mb. Now, select the hard drive for the virtual machine.  Select “Use existing hard disk”, then click the folder button to choose the XP Mode virtual drive. In this window, click Add, and then browse to find the copy of XP Mode you previously made. Make sure the correct virtual drive is selected, then press Select. After selecting the VHD your screen should look like the following then click Next. Verify the settings you made are correct. If not, you can go back and make any changes. When everything looks correct click Finish. Setup XP Mode Now, in VirtualBox, click start to run XP Mode. The Windows XP in this virtual drive is not fully setup yet, so you will have to go through the setup process.   If you didn’t uncheck the “Read-only” box in the VHD properties before, you may see the following error.  If you see it, go back and check the file to makes sure it is not read-only. When you click in the virtual machine, it will capture your mouse by default.  Simply press the right Ctrl key to release your mouse so you can go back to using Windows 7.  This will only be the case during the setup process; after the Guest Additions are installed, the mouse will seamlessly move between operating systems. Now, accept the license agreement in XP.   Choose your correct locale and keyboard settings. Enter a name for your virtual XP, and an administrative password. Check the date, time, and time zone settings, and adjust them if they are incorrect.  The time and date are usually correct, but the time zone often has to be corrected. XP will now automatically finish setting up your virtual machine, and then will automatically reboot. After rebooting, select your automatic update settings. You may see a prompt to check for drivers; simply press cancel, as all the drivers we need will be installed later with the Guest Additions. Your last settings will be finalized, and finally you will see your XP desktop in VirtualBox. Please note that XP Mode may not remain activated after importing it into VirtualBox. When you activate it, use the key that is located at C:\Program Files\Windows XP Mode\key.txt.  Note: During our tests we weren’t able to get the activation to go through. We are looking into the issue and will have a revised article showing the correct way to get XP Mode in VirutalBox working correctly soon.    Now we have one final thing to install – the VirtualBox Guest Additions.  In the VirtualBox window, click “Devices” and then select “Install Guest Additions”. This should automatically launch in XP; if it doesn’t, click Start, then My Computer, and finally double-click on the CD drive which should say VirtualBox Guest Additions. Simply install with the normal presets. You can select to install an experimental 3D graphics driver if you wish to try to run games in XP in VirtualBox; however, do note that this is not fully supported and is currently a test feature. You may see a prompt informing you that the drivers have not passed Logo testing; simply press “Continue Anyway” to proceed with the installation.   When installation has completed, you will be required to reboot your virtual machine. Now, you can move your mouse directly from Windows XP to Windows 7 without pressing Ctrl. Integrating with Windows 7 Once your virtual machine is rebooted, you can integrate it with your Windows 7 desktop.  In the VirtualBox window, click Machine and then select “Seamless Mode”.   In Seamless mode you’ll have the XP Start menu and taskbar sit on top of your Windows 7 Start and Taskbar. Here we see XP running on Virtual Box in Seamless Mode. We have the old XP WordPad sitting next to the new Windows 7 version of WordPad. Another view of everything running seamlessly together on the same Windows 7 desktop. Hover the pointer over the XP taskbar to pull up the Virtual Box menu items. You can exit out of Seamless Mode from the VirtualBox menu or using “Ctrl+L”. Then you go back to having it run separately on your desktop again. Conclusion Running XP Mode in a Virtual Machine is a great way to experience the feature on computers without Hardware Virtualization capabilities. If you prefer VMware Player, then you’ll want to check out our articles on how to run XP Mode on Windows 7 machines without Hardware Virtualization, and how to create an XP Mode for Windows 7 Home Premium and Vista. Download VirtualBox Download XP Mode Similar Articles Productive Geek Tips Install XP Mode with VirtualBox Using the VMLite PluginUsing Windows 7 or Vista Compatibility ModeMake Safari Stop Crashing Every 20 Seconds on Windows VistaForce Windows 7 / Vista to Boot Into Safe Mode Without Using the F8 KeyHow To Run Chrome OS in VirtualBox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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• How To Run XP Mode in VirtualBox on Windows 7 (sort of)

  - by Matthew Guay

  A few weeks ago we showed you how to run XP Mode on a Windows 7 computer without Hardware Virtualization using VMware. Some of you have been asking if it can be done in Virtual Box as well. The answer is “Yes!” and here we’ll show you how. Editor Update: Apparently there isn’t a way to activate XP Mode through VirtualBox using this method. You will however, be able to run it for 30 days. We have a new updated article on how to Install XP Mode with VirtualBox Using the VMLite Plugin.   Earlier we showed you how to run XP mode on windows 7 machines without hardware virtualization capability. Since then, a lot of you have been asking to a write up a tutorial about doing the same thing using VirtualBox.  This makes it another great way to run XP Mode if your computer does not have hardware virtualization.  Here we’ll see how to import the XP Mode from Windows 7 Professional, Enterprise, or Ultimate into VirtualBox so you can run XP in it for free. Note: You need to have Windows 7 Professional or above to use XP Mode in this manner. In our tests we were able to get it to run on Home Premium as well, but you’ll be breaking Windows 7 licensing agreements. Getting Started First, download and install XP Mode (link below).  There is no need to download Virtual PC if your computer cannot run it, so just download the XP Mode from the link on the left. Install XP mode; just follow the default prompts as usual. Now, download and install VirtualBox 3.1.2 or higher(link below).  Install as normal, and simply follow the default prompts. VirtualBox may notify you that your network connection will be reset during the installation.  Press Yes to continue. During the install, you may see several popups asking you if you wish to install device drivers for USB and Network interfaces.  Simply click install, as these are needed for VirtualBox to run correctly. Setup only took a couple minutes, and doesn’t require a reboot. Setup XP Mode in VirtualBox: First we need to copy the default XP Mode so VirtualBox will not affect the original copy.  Browse to C:\Program Files\Windows XP Mode, and copy the file “Windows XP Mode base.vhd”.  Paste it in another folder of your choice, such as your Documents folder. Once you’ve copied the file, right-click on it and click Properties. Uncheck the “Read-only” box in this dialog, and then click Ok. Now, in VirtualBox, click New to create a new virtual machine. Enter the name of your virtual machine, and make sure the operating system selected is Windows XP. Choose how much memory you want to allow the virtual machine to use.  VirtualBox’ default is 192 Mb ram, but for better performance you can select 256 or 512Mb. Now, select the hard drive for the virtual machine.  Select “Use existing hard disk”, then click the folder button to choose the XP Mode virtual drive. In this window, click Add, and then browse to find the copy of XP Mode you previously made. Make sure the correct virtual drive is selected, then press Select. After selecting the VHD your screen should look like the following then click Next. Verify the settings you made are correct. If not, you can go back and make any changes. When everything looks correct click Finish. Setup XP Mode Now, in VirtualBox, click start to run XP Mode. The Windows XP in this virtual drive is not fully setup yet, so you will have to go through the setup process.   If you didn’t uncheck the “Read-only” box in the VHD properties before, you may see the following error.  If you see it, go back and check the file to makes sure it is not read-only. When you click in the virtual machine, it will capture your mouse by default.  Simply press the right Ctrl key to release your mouse so you can go back to using Windows 7.  This will only be the case during the setup process; after the Guest Additions are installed, the mouse will seamlessly move between operating systems. Now, accept the license agreement in XP.   Choose your correct locale and keyboard settings. Enter a name for your virtual XP, and an administrative password. Check the date, time, and time zone settings, and adjust them if they are incorrect.  The time and date are usually correct, but the time zone often has to be corrected. XP will now automatically finish setting up your virtual machine, and then will automatically reboot. After rebooting, select your automatic update settings. You may see a prompt to check for drivers; simply press cancel, as all the drivers we need will be installed later with the Guest Additions. Your last settings will be finalized, and finally you will see your XP desktop in VirtualBox. Please note that XP Mode may not remain activated after importing it into VirtualBox. When you activate it, use the key that is located at C:\Program Files\Windows XP Mode\key.txt.  Note: During our tests we weren’t able to get the activation to go through. We are looking into the issue and will have a revised article showing the correct way to get XP Mode in VirutalBox working correctly soon.    Now we have one final thing to install – the VirtualBox Guest Additions.  In the VirtualBox window, click “Devices” and then select “Install Guest Additions”. This should automatically launch in XP; if it doesn’t, click Start, then My Computer, and finally double-click on the CD drive which should say VirtualBox Guest Additions. Simply install with the normal presets. You can select to install an experimental 3D graphics driver if you wish to try to run games in XP in VirtualBox; however, do note that this is not fully supported and is currently a test feature. You may see a prompt informing you that the drivers have not passed Logo testing; simply press “Continue Anyway” to proceed with the installation.   When installation has completed, you will be required to reboot your virtual machine. Now, you can move your mouse directly from Windows XP to Windows 7 without pressing Ctrl. Integrating with Windows 7 Once your virtual machine is rebooted, you can integrate it with your Windows 7 desktop.  In the VirtualBox window, click Machine and then select “Seamless Mode”.   In Seamless mode you’ll have the XP Start menu and taskbar sit on top of your Windows 7 Start and Taskbar. Here we see XP running on Virtual Box in Seamless Mode. We have the old XP WordPad sitting next to the new Windows 7 version of WordPad. Another view of everything running seamlessly together on the same Windows 7 desktop. Hover the pointer over the XP taskbar to pull up the Virtual Box menu items. You can exit out of Seamless Mode from the VirtualBox menu or using “Ctrl+L”. Then you go back to having it run separately on your desktop again. Conclusion Running XP Mode in a Virtual Machine is a great way to experience the feature on computers without Hardware Virtualization capabilities. If you prefer VMware Player, then you’ll want to check out our articles on how to run XP Mode on Windows 7 machines without Hardware Virtualization, and how to create an XP Mode for Windows 7 Home Premium and Vista. Download VirtualBox Download XP Mode Similar Articles Productive Geek Tips Install XP Mode with VirtualBox Using the VMLite PluginUsing Windows 7 or Vista Compatibility ModeMake Safari Stop Crashing Every 20 Seconds on Windows VistaForce Windows 7 / Vista to Boot Into Safe Mode Without Using the F8 KeyHow To Run Chrome OS in VirtualBox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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• Firefox 3.6 Kiosk mode

  - by David Murdoch

  I've developed a FF 3.6+ only web app that needs to run in kiosk mode. I has assumed that since nearly every other browser has a built in kiosk switch FF would have this too. I haven't been able to find this. http://kb.mozillazine.org/Command_line_arguments does not have a kiosk mode listed. R-Kiosk doesn't work in FF 3.6. Apparently their is a new "experimental" version of R-Kiosk (v0.8.0) but I can't find it anywhere. Does anyone know of anyway to put Firefox in kiosk mode? I'd be especially great if the solution forced full screen, hid all toolbars and context menus, disables (Ctrl+) Alt + * combos, and disables "Windows Key" + * combos.

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• How Social Is Your Contact Center?

  - by Charles Knapp

  More than 75% of consumers have complained on a social site after a poor customer experience. Yet, 70% of companies have little understanding of the social media conversations about their brand. To deliver upon your brand promise, retain customers, and increase their lifetime value, you must deliver great customer experiences across social, mobile, phone, and chat channels. Siloed channels produce poor customer experiences. Social channels must integrate with the people, processes, technology, and traditional channels used to satisfy customers. The more effective a company’s social marketing, the greater the demand for effective social service. However, service is not a job for social marketers. It is a job for service specialists, focused on KPIs such as response time, first contact resolution, satisfaction, churn, retention, and customer lifetime value. Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs, and negligible return on investments. Service leaders should consider carefully how to integrate social channels with their current customer service and support people, processes, technology, and channels. Here is one company realizing success: the pre-integrated Oracle RightNow Social Experience “empowers our contact center operations by enabling our agents to join customer conversations that are happening on social sites like Twitter and Facebook and integrate those conversations into our overall multichannel customer engagement processes.” — Lisa Larson, Drugstore.com

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• How to Upgrade Your Netbook to Windows 7 Home Premium

  - by Matthew Guay

  Would you like more features and flash in Windows on your netbook?  Here’s how you can easily upgrade your netbook to Windows 7 Home Premium the easy way. Most new netbooks today ship with Windows 7 Starter, which is the cheapest edition of Windows 7.  It is fine for many computing tasks, and will run all your favorite programs great, but it lacks many customization, multimedia, and business features found in higher editions.  Here we’ll show you how you can quickly upgrade your netbook to more full-featured edition of Windows 7 using Windows Anytime Upgrade.  Also, if you want to upgrade your laptop or desktop to another edition of Windows 7, say Professional, you can follow these same steps to upgrade it, too. Please note: This is only for computers already running Windows 7.  If your netbook is running XP or Vista, you will have to run a traditional upgrade to install Windows 7. Upgrade Advisor First, let’s make sure your netbook can support the extra features, such as Aero Glass, in Windows 7 Home Premium.  Most modern netbooks that ship with Windows 7 Starter can run the advanced features in Windows 7 Home Premium, but let’s check just in case.  Download the Windows 7 Upgrade Advisor (link below), and install as normal. Once it’s installed, run it and click Start Check.   Make sure you’re connected to the internet before you run the check, or otherwise you may see this error message.  If you see it, click Ok and then connect to the internet and start the check again. It will now scan all of your programs and hardware to make sure they’re compatible with Windows 7.  Since you’re already running Windows 7 Starter, it will also tell you if your computer will support the features in other editions of Windows 7. After a few moments, the Upgrade Advisor will show you want it found.  Here we see that our netbook, a Samsung N150, can be upgraded to Windows 7 Home Premium, Professional, or Ultimate. We also see that we had one issue, but this was because a driver we had installed was not recognized.  Click “See all system requirements” to see what your netbook can do with the new edition. This shows you which of the requirements, including support for Windows Aero, your netbook meets.  Here our netbook supports Aero, so we’re ready to go upgrade. For more, check out our article on how to make sure your computer can run Windows 7 with Upgrade Advisor. Upgrade with Anytime Upgrade Now, we’re ready to upgrade our netbook to Windows 7 Home Premium.  Enter “Anytime Upgrade” in the Start menu search,and select Windows Anytime Upgrade. Windows Anytime Upgrade lets you upgrade using product key you already have or one you purchase during the upgrade process.  And, it installs without any downloads or Windows disks, so it works great even for netbooks without DVD drives. Anytime Upgrades are cheaper than a standard upgrade, and for a limited time, select retailers in the US are offering Anytime Upgrades to Windows 7 Home Premium for only $49.99 if purchased with a new netbook.  If you already have a netbook running Windows 7 Starter, you can either purchase an Anytime Upgrade package at a retail store or purchase a key online during the upgrade process for $79.95.  Or, if you have a standard Windows 7 product key (full or upgrade), you can use it in Anytime upgrade.  This is especially nice if you can purchase Windows 7 cheaper through your school, university, or office. Purchase an upgrade online To purchase an upgrade online, click “Go online to choose the edition of Windows 7 that’s best for you”.   Here you can see a comparison of the features of each edition of Windows 7.  Note that you can upgrade to either Home Premium, Professional, or Ultimate.  We chose home Premium because it has most of the features that home users want, including Media Center and Aero Glass effects.  Also note that the price of each upgrade is cheaper than the respective upgrade from Windows XP or Vista.  Click buy under the edition you want.   Enter your billing information, then your payment information.  Once you confirm your purchase, you will directly be taken to the Upgrade screen.  Make sure to save your receipt, as you will need the product key if you ever need to reinstall Windows on your computer. Upgrade with an existing product key If you purchased an Anytime Upgrade kit from a retailer, or already have a Full or Upgrade key for another edition of Windows 7, choose “Enter an upgrade key”. Enter your product key, and click Next.  If you purchased an Anytime Upgrade kit, the product key will be located on the inside of the case on a yellow sticker. The key will be verified as a valid key, and Anytime Upgrade will automatically choose the correct edition of Windows 7 based on your product key.  Click Next when this is finished. Continuing the Upgrade process Whether you entered a key or purchased a key online, the process is the same from here on.  Click “I accept” to accept the license agreement. Now, you’re ready to install your upgrade.  Make sure to save all open files and close any programs, and then click Upgrade. The upgrade only takes about 10 minutes in our experience but your mileage may vary.  Any available Microsoft updates, including ones for Office, Security Essentials, and other products, will be installed before the upgrade takes place. After a couple minutes, your computer will automatically reboot and finish the installation.  It will then reboot once more, and your computer will be ready to use!  Welcome to your new edition of Windows 7! Here’s a before and after shot of our desktop.  When you do an Anytime Upgrade, all of your programs, files, and settings will be just as they were before you upgraded.  The only change we noticed was that our pinned taskbar icons were slightly rearranged to the default order of Internet Explorer, Explorer, and Media Player.  Here’s a shot of our desktop before the upgrade.  Notice that all of our pinned programs and desktop icons are still there, as well as our taskbar customization (we are using small icons on the taskbar instead of the default large icons). Before, with the Windows 7 Starter background and the Aero Basic theme: And after, with Aero Glass and the more colorful default Windows 7 background.   All of the features of Windows 7 Home Premium are now ready to use.  The Aero theme was activate by default, but you can now customize your netbook theme, background, and more with the Personalization pane.  To open it, right-click on your desktop and select Personalize. You can also now use Windows Media Center, and can play-back DVD movies using an external drive. One of our favorite tools, the Snipping Tool, is also now available for easy screenshots and clips. Activating you new edition of Windows 7 You will still need to activate your new edition of Windows 7.  To do this right away, open the start menu, right-click on Computer, and select Properties.   Scroll to the bottom, and click “Activate Windows Now”. Make sure you’re connected to the internet, and then select “Activate Windows online now”. Activation may take a few minutes, depending on your internet connection speed. When it is done, the Activation wizard will let you know that Windows is activated and genuine.  Your upgrade is all finished! Conclusion Windows Anytime Upgrade makes it easy, and somewhat cheaper, to upgrade to another edition of Windows 7.  It’s useful for desktop and laptop owners who want to upgrade to Professional or Ultimate, but many more netbook owners will want to upgrade from Starter to Home Premium or another edition.  Links Download the Windows 7 Upgrade Advisor Windows Team Blog: Anytime Upgrade Special with new PC purchase Similar Articles Productive Geek Tips How To Upgrade from Vista to Windows 7 Home Premium EditionAnother Blog You Should Subscribe ToMysticgeek Blog: Turn Vista Home Premium Into Ultimate (Part 3) – Shadow CopyUpgrade Ubuntu from Breezy to DapperHow to Upgrade the Windows 7 RC to RTM (Final Release) TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Get Your Delicious Bookmarks In Firefox’s Awesome Bar Manage Photos Across Different Social Sites With Dropico Test Drive Windows 7 Online Download Wallpapers From National Geographic Site Spyware Blaster v4.3 Yes, it’s Patch Tuesday

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• SQL SERVER – Activity Monitor and Performance Issue

  - by pinaldave

  We had wonderful SQLAuthority News – Community Tech Days – December 11, 2010 event yesterday. After the event, we had meeting among Jacob Sebastian, Vinod Kumar, Rushabh Mehta and myself. We all were sharing our experience about performance tuning consultations. During the conversation, Jacob has shared wonderful story of his recent observation. The story is very small but the moral of the story is very important. The story is about a client, who had continuously performance issues. Client used Activity Monitor (Read More: SQL SERVER – 2008 – Location of Activity Monitor – Where is SQL Serve Activity Monitor Located) to check the performance issues. The pattern of the performance issues was very much common all the time. Every time, after a while the computer stopped responding. After doing in-depth performance analysis, Jacob realized that client once opened activity monitor never closed it. The same activity monitor itself is very expensive process. The tool, which helped to debug the performance issues, also helped (negatively) to bring down the server. After closing the activity monitor which was open for long time, the server did not have performance issues. Moral of the story: Activity Monitor is great tool but use it with care and close it when not needed. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Best Practices, Pinal Dave, SQL, SQL Authority, SQL Optimization, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Import IIS6 website configuration into IIS7

  - by sinni800

  Hello, I have many websites hosted on IIS6 and I want to migrate them to IIS7. It is enough if the basic configuration (folder, virtual folders inside, hostheaders, ) is migrated. a great part of the configuration is in web.config anyway. It is even okay if they're just created as "classic" mode applications. I have tried the following things: Msdeploy. This copies the whole directoried though, not good... Tried exporting the iis websites to xml... Found nothing to give them to iis7... Anybody got an idea?

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• Import IIS6 website configuration into IIS7

  - by sinni800

  Hello, I have many websites hosted on IIS6 and I want to migrate them to IIS7. It is enough if the basic configuration (folder, virtual folders inside, hostheaders, ) is migrated. a great part of the configuration is in web.config anyway. It is even okay if they're just created as "classic" mode applications. I have tried the following things: Msdeploy. This copies the whole directoried though, not good... Tried exporting the iis websites to xml... Found nothing to give them to iis7... Anybody got an idea?

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• iftop - how to generate text file with its output?

  - by mickula

  iftop is great tool to view almost live bandwidth usage distinguished by source-ip source-port destination-ip destination port. I'm using it to see which client's ip is using most bandwidth. Now I would like to store output somewhere. iftop uses ncurses so iftop > log.txt does not work as expected, result file is not readable. Is there any tool like this which can be used to pipe output to a text file? Thanks for your replies.

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