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  • How to install theme without using user-theme extension [Gnome Shell]

    - by Aventinus_
    I'm using Ubuntu 12.04 with Gnome Shell 3.4. Since day one I had some random crashes mainly after reloading or during search. After a lot of research I concluded that user-theme extension is to blame. Only when disabled Gnome Shell runs 100% smoothly. So my question is: Is there a way to install a theme without using user-theme extension? edit: Trying to install it via Gnome Tweak Tool without user-theme extension won't work because of [this][1].

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  • SQLAuthority News MS Access Database is the Way to Go April 1st Humor

    First of all, today is April 1- April Fools Day, so I have written this post for some light entertainment. My friend has just sent me an email about why a person should go for Access Database. For a short background, I used to be an MS Access user once (I will not call myself [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Google I/O 2011: Life in App Engine Production

    Google I/O 2011: Life in App Engine Production Michael Handler, Alan Green App Engine runs your application at scale, so you can focus on features and not sysadminning. But SOMEONE has to run those computers for you! Come meet them, find out what keeps them up at night, and hear hair-raising Tales of the Unexpected. Plus, a demo of new monitoring options for your application, and a dash of HRD advocacy. From: GoogleDevelopers Views: 3393 37 ratings Time: 57:05 More in Science & Technology

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  • Google I/O 2012 - Storing Data in Google Apps Script

    Google I/O 2012 - Storing Data in Google Apps Script Drew Csillag This session covers the different ways in which developers can store data when using Google Script. We'll break things down by use case, and then show examples of how to use the different options: spreadsheet, Script/User Properties, JDBC connector, and distribution. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 24 1 ratings Time: 41:48 More in Science & Technology

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  • Google I/O 2011: HTML5 versus Android: Apps or Web for Mobile Development?

    Google I/O 2011: HTML5 versus Android: Apps or Web for Mobile Development? Reto Meier, Michael Mahemoff Native apps or mobile web? It's often a hard choice when deciding where to invest your mobile development resources. While the mobile web continues to grow, native apps and App Stores are incredibly popular. We will present both perspectives in an app development smackdown. From: GoogleDevelopers Views: 13367 73 ratings Time: 01:01:35 More in Science & Technology

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  • Free eBook: 45 Database Performance Tips for Developers

    - by TATWORTH
    Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2014/05/25/free-ebook-45-database-performance-tips-for-developers.aspxAt http://www.red-gate.com/products/sql-development/sql-prompt/entrypage/sql-performance-tips-ebook, RedGate are offering a free E-Book, “45 Database Performance Tips for Developers” They also offer on the same page, a 14-day trial of SQL Prompt, an intellisence-style add-on for SSMS (SQL Server Management Studio).

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  • Google Compute Engine Office Hours: August 22, 2012

    Google Compute Engine Office Hours: August 22, 2012 Office hours with the Google Compute Engine Team on August 22, 2012. The slides can be viewed here: goo.gl The tech talk portion of this session was about OAuth and Service Accounts, an area which the Google Compute Engine team has done a great job simplifying. From: GoogleDevelopers Views: 80 7 ratings Time: 52:42 More in Science & Technology

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  • Google Chrome Extensions: UI Design

    Google Chrome Extensions: UI Design Erik Kay, an engineer at Google, provides more information about the UI of Google Chrome's extension system. For more information visit code.google.com/chrome/extensions. From: GoogleDevelopers Views: 10120 57 ratings Time: 03:49 More in Science & Technology

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  • Code refactoring with Visual Studio 2010 Part-1

    - by Jalpesh P. Vadgama
    Visual studio 2010 is a Great IDE(Integrated Development Environment) and we all are using it in day by day for our coding purpose. There are many great features provided by Visual Studio 2010 and Today I am going to show one of great feature called for code refactoring. This feature is one of the most unappreciated features of Visual Studio 2010 as lots of people still not using that and doing stuff manfully. So to explain feature let’s create a simple console application which will print first name and last name like following. And following is code for that. using System; namespace CodeRefractoring { class Program { static void Main(string[] args) { string firstName = "Jalpesh"; string lastName = "Vadgama"; Console.WriteLine(string.Format("FirstName:{0}",firstName)); Console.WriteLine(string.Format("LastName:{0}", lastName)); Console.ReadLine(); } } } So as you can see this is a very basic console application and let’s run it to see output. So now lets explore our first feature called extract method in visual studio you can also do that via refractor menu like following. Just select the code for which you want to extract method and then click refractor menu and then click extract method. Now I am selecting three lines of code and clicking on refactor –> Extract Method just like following. Once you click menu a dialog box will appear like following. As you can I have highlighted two thing first is Method Name where I put Print as Method Name and another one Preview method signature where its smart enough to extract parameter also as We have just selected three lines with  console.writeline.  One you click ok it will extract the method and you code will be like this. using System; namespace CodeRefractoring { class Program { static void Main(string[] args) { string firstName = "Jalpesh"; string lastName = "Vadgama"; Print(firstName, lastName); } private static void Print(string firstName, string lastName) { Console.WriteLine(string.Format("FirstName:{0}", firstName)); Console.WriteLine(string.Format("LastName:{0}", lastName)); Console.ReadLine(); } } } So as you can see in above code its has created a static method called Print and also passed parameter for as firstname and lastname. Isn’t that great!!!. It has also created static print method as I am calling it from static void main.  Hope you liked it.. Stay tuned for more..Till that Happy programming.

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  • The Breakpoint Ep. 4 —The Tour De Timeline

    The Breakpoint Ep. 4 —The Tour De Timeline Ask and vote for questions at: goo.gl The DevTools' Timeline shows the heartbeat and health of your application's performance. In this episode we'll do a deep deep dive into how to uncover the cost of internal browser operations like parsing HTML, decoding images, invalidating layout geometry and painting to screen. Paul and Addy will show you how best to approach improving the performance of your CSS and JS. From: GoogleDevelopers Views: 0 0 ratings Time: 01:00:00 More in Science & Technology

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  • Oracle Systems and Solutions at OpenWorld Tokyo 2012

    - by ferhat
    Oracle OpenWorld Tokyo and JavaOne Tokyo will start next week April 4th. We will cover Oracle systems and Oracle Optimized Solutions in several keynote talks and general sessions. Full schedule can be found here. Come by the DemoGrounds to learn more about mission critical integration and optimization of complete Oracle stack. Our Oracle Optimized Solutions experts will be at hand to discuss 1-1 several of Oracle's systems solutions and technologies. Oracle Optimized Solutions are proven blueprints that eliminate integration guesswork by combing best in class hardware and software components to deliver complete system architectures that are fully tested, and include documented best practices that reduce integration risks and deliver better application performance. And because they are highly flexible by design, Oracle Optimized Solutions can be implemented as an end-to-end solution or easily adapted into existing environments. Oracle Optimized Solutions, Servers,  Storage, and Oracle Solaris  Sessions, Keynotes, and General Session Talks DAY TIME TITLE Notes Session Wednesday  April 4 9:00 - 11:15 Keynote: ENGINEERED FOR INNOVATION - Engineered Systems Mark Hurd,  President, Oracle Takao Endo, President & CEO, Oracle Corporation Japan John Fowler, EVP of Systems, Oracle Ed Screven, Chief Corporate Architect, Oracle English Session K1-01 11:50 - 12:35 Simplifying IT: Transforming the Data Center with Oracle's Engineered Systems Robert Shimp, Group VP, Product Marketing, Oracle English Session S1-01 15:20 - 16:05 Introducing Tiered Storage Solution for low cost Big Data Archiving S1-33 16:30 - 17:15 Simplifying IT - IT System Consolidation that also Accelerates Business Agility S1-42 Thursday  April 5 9:30 - 11:15 Keynote: Extreme Innovation Larry Ellison, Chief Executive Officer, Oracle English Session K2-01 11:50 - 13:20 General Session: Server and Storage Systems Strategy John Fowler, EVP of Systems, Oracle English Session G2-01 16:30 - 17:15 Top 5 Reasons why ZFS Storage appliance is "The cloud storage" by SAKURA Internet Inc L2-04 16:30 - 17:15 The UNIX based Exa* Performance IT Integration Platform - SPARC SuperCluster S2-42 17:40 - 18:25 Full stack solutions of hardware and software with SPARC SuperCluster and Oracle E-Business Suite  to minimize the business cost while maximizing the agility, performance, and availability S2-53 Friday April 6 9:30 - 11:15 Keynote: Oracle Fusion Applications & Cloud Robert Shimp, Group VP, Product Marketing Anthony Lye, Senior VP English Session K3-01 11:50 - 12:35 IT at Oracle: The Art of IT Transformation to Enable Business Growth English Session S3-02 13:00-13:45 ZFS Storagge Appliance: Architecture of high efficient and high performance S3-13 14:10 - 14:55 Why "Niko Niko doga" chose ZFS Storage Appliance to support their growing requirements and storage infrastructure By DWANGO Co, Ltd. S3-21 15:20 - 16:05 Osaka University: Lower TCO and higher flexibility for student study by Virtual Desktop By Osaka University S3-33 Oracle Developer Sessions with Oracle Systems and Oracle Solaris DAY TIME TITLE Notes LOCATION Friday April 6 13:00 - 13:45 Oracle Solaris 11 Developers D3-03 13:00 - 14:30 Oracle Solaris Tuning Contest Hands-On Lab D3-04 14:00 - 14:35 How to build high performance and high security Oracle Database environment with Oracle SPARC/Solaris English Session D3-13 15:00 - 15:45 IT Assets preservation and constructive migration with Oracle Solaris virtualization D3-24 16:00 - 17:30 The best packaging system for cloud environment - Creating an IPS package D3-34 Follow Oracle Infrared at Twitter, Facebook, Google+, and LinkedIn  to catch the latest news, developments, announcements, and inside views from  Oracle Optimized Solutions.

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  • Announcing SO-Aware Test Workbench

    - by gsusx
    Yesterday was a big day for Tellago Studios . After a few months hands down working, we announced the release of the SO-Aware Test Workbench tool which brings sophisticated performance testing and test visualization capabilities to theWCF world. This work has been the result of the feedback received by many of our SO-Aware and Tellago customers in terms of how to improve the WCF testing. More importantly, with the SO-Aware Test Workbench we are trying to address what has been one of the biggest challenges...(read more)

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  • Roll your own free .NET technical conference

    - by Brian Schroer
    If you can’t get to a conference, let the conference come to you! There are a ton of free recorded conference presentations online… Microsoft TechEd Let’s start with the proverbial 800 pound gorilla. Recent TechEds have recorded the majority of presentations and made them available online the next day. Check out presentations from last month’s TechEd North America 2012 or last week’s TechEd Europe 2012. If you start at http://channel9.msdn.com/Events/TechEd, you can also drill down to presentations from prior years or from other regional TechEds (Australia, New Zealand, etc.) The top presentations from my “View Queue”: Damian Edwards: Microsoft ASP.NET and the Realtime Web (SignalR) Jennifer Smith: Design for Non-Designers Scott Hunter: ASP.NET Roadmap: One ASP.NET – Web Forms, MVC, Web API, and more Daniel Roth: Building HTTP Services with ASP.NET Web API Benjamin Day: Scrum Under a Waterfall NDC The Norwegian Developer Conference site has the most interesting presentations, in my opinion. You can find the videos from the June 2012 conference at that link. The 2011 and 2010 pages have a lot of presentations that are still relevant also. My View Queue Top 5: Shay Friedman: Roslyn... hmmmm... what? Hadi Hariri: Just ‘cause it’s JavaScript, doesn’t give you a license to write rubbish Paul Betts: Introduction to Rx Greg Young: How to get productive in a project in 24 hours Michael Feathers: Deep Design Lessons ØREDEV Travelling on from Norway to Sweden... I don’t know why, but the Scandinavians seem to have this conference thing figured out. ØREDEV happens each November, and you can find videos here and here. My View Queue Top 5: Marc Gravell: Web Performance Triage Robby Ingebretsen: Fonts, Form and Function: A Primer on Digital Typography Jon Skeet: Async 101 Chris Patterson: Hacking Developer Productivity Gary Short: .NET Collections Deep Dive aspConf - The Virtual ASP.NET Conference Formerly known as “mvcConf”, this one’s a little different. It’s a conference that takes place completely on the web. The next one’s happening July 17-18, and it’s not too late to register (It’s free!). Check out the recordings from February 2011 and July 2010. It’s two years old and talks about ASP.NET MVC2, but most of it is still applicable, and Jimmy Bogard’s Put Your Controllers On a Diet presentation is the most useful technical talk I have ever seen. CodeStock Videos from the 2011 edition of this Tennessee conference are available. Presentations from last month’s 2012 conference should be available soon here. I’m looking forward to watching Matt Honeycutt’s Build Your Own Application Framework with ASP.NET MVC 3. UserGroup.tv User Group.tv was founded in January of 2011 by Shawn Weisfeld, with the mission of providing User Group content online for free. You can search by date, group, speaker and category tags. My View Queue Top 5: Sergey Rathon & Ian Henehan: UI Test Automation with Selenium Rob Vettor: The Repository Pattern Latish Seghal: The .NET Ninja’s Toolbelt Amir Rajan: Get Things Done With Dynamic ASP.NET MVC Jeffrey Richter: .NET Nuggets – Houston TechFest Keynote

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  • Silverlight Cream for June 10, 2010 -- #879

    - by Dave Campbell
    In this Issue: Emiel Jongerius, Nokola, Christian Schormann, Tim Heuer, David Poll, Mike Snow(-2-), John Papa, and Charles Petzold. Shoutout: Viktor Larsson has a frank look at WP7 based on information from MIX10 and what was said this week in his post: Licking Windows Phone 7... yeah licking, not liking :) .. my guess is even that didn't allow him to keep it! If you haven't already noticed, the CodeProject reader's choice awards are out this week and Telerik won for their RadColorPicker and RadCalendar for Silverlight Telerik also needs congratulations for winning Telerik wins “Best of TechEd” award in the “Components and Middleware” category... check out that trophy... Steven Forte has a picture up of the Telerikers after getting the award. Koen Zwikstra has a new release of Silverlight Spy up that supports the latest release: Silverlight Spy 3.0.0.12 From SilverlightCream.com: Localization of XAML files in Silverlight Emiel Jongerius is back with another post, this time discussing Localizing XAM files... external links and source included. Coolest Silverlight Sound Library for Games I've Seen Yet Nokola talks up a Sound Library for Silverlight 4 Games ... and has links to a great demo, plus the source. SketchFlow: Firing Actions when a Storyboard is Complete Christian Schormann responded to some Twitter questions and demonstrates using the StoryboardCompleted trigger with a Navigate action. Hosting cross-domain Silverlight applications (XAP) Tim Heuer responds to a question from a reader and demonstrates how to host a XAP from a domain other than the one you're working on. Taking Microsoft Silverlight 4 Applications Beyond the Browser (TechEd WEB313) David Poll has all his material up from his TechEd presentation earlier this week on Silverlight OOB... and he covered some pretty extensive material ... check it out! Silverlight Tip of the Day #29 – Configuring Service Reference to Back to LocalHost Mike Snow has a couple new tips up... this first one is quick, but very useful... how to switch your service reference back to localhost without pulling out your hair. Silverlight Tip of the Day #30 – Sending Email from Silverlight In Mike Snow's latest tip, he shows how to send email from your Silverlight app... using a WCF service... and a step-by-step set of instructions. Creating Rich Interactions Using Blend 4: Transition Effects, Fluid Layout and Layout States (Silverlight TV #32) John Papa has Silverlight TV #32 up, and he's talking with Kenny Young of the Expression Blend team while Kenny uses some built-om effects and also creates some impressive examples from scratch -- code included. Simulating Touch Inertia on Windows Phone 7 Charles Petzold has a post up on simulating inertia on WP7... demos in WPF and then moves into WP7... math, source, and external links. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Google Chrome Extensions: Launch Event (part 2)

    Google Chrome Extensions: Launch Event (part 2) Video Footage from the Google Chrome Extensions launch event on 12/09/09. Aaron Boodman and Erik Kay technical leads for the Google Chrome extensions team present a quick history of the extensions system of Google Chrome and discuss its design principles, focusing on why extensions are webby. From: GoogleDevelopers Views: 3035 12 ratings Time: 05:25 More in Science & Technology

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  • Bit-Twiddling in SQL

    - by Mike C
    Someone posted a question to the SQL Server forum the other day asking how to count runs of zero bits in an integer using SQL. Basically the poster wanted to know how to efficiently determine the longest contiguous string of zero-bits (known as a run of bits) in any given 32-bit integer. Here are a couple of examples to demonstrate the idea: Decimal = Binary = Zero Run 999,999,999 decimal = 00 111011 1 00 11010 11 00 1 00 1 11111111 binary = 2 contiguous zero bits 666,666,666 decimal = 00100111 10111100...(read more)

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  • When to favor ASP.NET WebForms over MVC

    - by P.Brian.Mackey
    I know Microsoft has said "ASP.NET MVC is not a replacement for WebForms". Some developers say WebForms is faster to develop than MVC, but I believe this all comes down to comfort level with the technology; so I don't want any answers in this direction. Given that ASP.NET MVC gives a developer more control over our application, why is WebForms not considered obsolete? When should I favor WebForms over MVC for new development?

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  • Scripting Language Sessions at Oracle OpenWorld and MySQL Connect, 2012

    - by cj
    This posts highlights some great scripting language sessions coming up at the Oracle OpenWorld and MySQL Connect conferences. These events are happening in San Francisco from the end of September. You can search for other interesting conference sessions in the Content Catalog. Also check out what is happening at JavaOne in that event's Content Catalog (I haven't included sessions from it in this post.) To find the timeslots and locations of each session, click their respective link and check the "Session Schedule" box on the top right. GEN8431 - General Session: What’s New in Oracle Database Application Development This general session takes a look at what’s been new in the last year in Oracle Database application development tools using the latest generation of database technology. Topics range from Oracle SQL Developer and Oracle Application Express to Java and PHP. (Thomas Kyte - Architect, Oracle) BOF9858 - Meet the Developers of Database Access Services (OCI, ODBC, DRCP, PHP, Python) This session is your opportunity to meet in person the Oracle developers who have built Oracle Database access tools and products such as the Oracle Call Interface (OCI), Oracle C++ Call Interface (OCCI), and Open Database Connectivity (ODBC) drivers; Transparent Application Failover (TAF); Oracle Database Instant Client; Database Resident Connection Pool (DRCP); Oracle Net Services, and so on. The team also works with those who develop the PHP, Ruby, Python, and Perl adapters for Oracle Database. Come discuss with them the features you like, your pains, and new product enhancements in the latest database technology. CON8506 - Syndication and Consolidation: Oracle Database Driver for MySQL Applications This technical session presents a new Oracle Database driver that enables you to run MySQL applications (written in PHP, Perl, C, C++, and so on) against Oracle Database with almost no code change. Use cases for such a driver include application syndication such as interoperability across a relationship database management system, application migration, and database consolidation. In addition, the session covers enhancements in database technology that enable and simplify the migration of third-party databases and applications to and consolidation with Oracle Database. Attend this session to learn more and see a live demo. (Srinath Krishnaswamy - Director, Software Development, Oracle. Kuassi Mensah - Director Product Management, Oracle. Mohammad Lari - Principal Technical Staff, Oracle ) CON9167 - Current State of PHP and MySQL Together, PHP and MySQL power large parts of the Web. The developers of both technologies continue to enhance their software to ensure that developers can be satisfied despite all their changing and growing needs. This session presents an overview of changes in PHP 5.4, which was released earlier this year and shows you various new MySQL-related features available for PHP, from transparent client-side caching to direct support for scaling and high-availability needs. (Johannes Schlüter - SoftwareDeveloper, Oracle) CON8983 - Sharding with PHP and MySQL In deploying MySQL, scale-out techniques can be used to scale out reads, but for scaling out writes, other techniques have to be used. To distribute writes over a cluster, it is necessary to shard the database and store the shards on separate servers. This session provides a brief introduction to traditional MySQL scale-out techniques in preparation for a discussion on the different sharding techniques that can be used with MySQL server and how they can be implemented with PHP. You will learn about static and dynamic sharding schemes, their advantages and drawbacks, techniques for locating and moving shards, and techniques for resharding. (Mats Kindahl - Senior Principal Software Developer, Oracle) CON9268 - Developing Python Applications with MySQL Utilities and MySQL Connector/Python This session discusses MySQL Connector/Python and the MySQL Utilities component of MySQL Workbench and explains how to write MySQL applications in Python. It includes in-depth explanations of the features of MySQL Connector/Python and the MySQL Utilities library, along with example code to illustrate the concepts. Those interested in learning how to expand or build their own utilities and connector features will benefit from the tips and tricks from the experts. This session also provides an opportunity to meet directly with the engineers and provide feedback on your issues and priorities. You can learn what exists today and influence future developments. (Geert Vanderkelen - Software Developer, Oracle) BOF9141 - MySQL Utilities and MySQL Connector/Python: Python Developers, Unite! Come to this lively discussion of the MySQL Utilities component of MySQL Workbench and MySQL Connector/Python. It includes in-depth explanations of the features and dives into the code for those interested in learning how to expand or build their own utilities and connector features. This is an audience-driven session, so put on your best Python shirt and let’s talk about MySQL Utilities and MySQL Connector/Python. (Geert Vanderkelen - Software Developer, Oracle. Charles Bell - Senior Software Developer, Oracle) CON3290 - Integrating Oracle Database with a Social Network Facebook, Flickr, YouTube, Google Maps. There are many social network sites, each with their own APIs for sharing data with them. Most developers do not realize that Oracle Database has base tools for communicating with these sites, enabling all manner of information, including multimedia, to be passed back and forth between the sites. This technical presentation goes through the methods in PL/SQL for connecting to, and then sending and retrieving, all types of data between these sites. (Marcelle Kratochvil - CTO, Piction) CON3291 - Storing and Tuning Unstructured Data and Multimedia in Oracle Database Database administrators need to learn new skills and techniques when the decision is made in their organization to let Oracle Database manage its unstructured data. They will face new scalability challenges. A single row in a table can become larger than a whole database. This presentation covers the techniques a DBA needs for managing the large volume of data in a standard Oracle Database instance. (Marcelle Kratochvil - CTO, Piction) CON3292 - Using PHP, Perl, Visual Basic, Ruby, and Python for Multimedia in Oracle Database These five programming languages are just some of the most popular ones in use at the moment in the marketplace. This presentation details how you can use them to access and retrieve multimedia from Oracle Database. It covers programming techniques and methods for achieving faster development against Oracle Database. (Marcelle Kratochvil - CTO, Piction) UGF5181 - Building Real-World Oracle DBA Tools in Perl Perl is not normally associated with building mission-critical application or DBA tools. Learn why Perl could be a good choice for building your next killer DBA app. This session draws on real-world experience of building DBA tools in Perl, showing the framework and architecture needed to deal with portability, efficiency, and maintainability. Topics include Perl frameworks; Which Comprehensive Perl Archive Network (CPAN) modules are good to use; Perl and CPAN module licensing; Perl and Oracle connectivity; Compiling and deploying your app; An example of what is possible with Perl. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON3153 - Perl: A DBA’s and Developer’s Best (Forgotten) Friend This session reintroduces Perl as a language of choice for many solutions for DBAs and developers. Discover what makes Perl so successful and why it is so versatile in our day-to-day lives. Perl can automate all those manual tasks and is truly platform-independent. Perl may not be in the limelight the way other languages are, but it is a remarkable language, it is still very current with ongoing development, and it has amazing online resources. Learn what makes Perl so great (including CPAN), get an introduction to Perl language syntax, find out what you can use Perl for, hear how Oracle uses Perl, discover the best way to learn Perl, and take away a small Perl project challenge. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON10332 - Oracle RightNow CX Cloud Service’s Connect PHP API: Intro, What’s New, and Roadmap Connect PHP is a public API that enables developers to build solutions with the Oracle RightNow CX Cloud Service platform. This API is used primarily by developers working within the Oracle RightNow Customer Portal Cloud Service framework who are looking to gain access to data and services hosted by the Oracle RightNow CX Cloud Service platform through a backward-compatible API. Connect for PHP leverages the same data model and services as the Connect Web Services for SOAP API. Come to this session to get an introduction and learn what’s new and what’s coming up. (Mark Rhoads - Senior Principal Applications Engineer, Oracle. Mark Ericson - Sr. Principle Product Manager, Oracle) CON10330 - Oracle RightNow CX Cloud Service APIs and Frameworks Overview Oracle RightNow CX Cloud Service APIs are available in the following areas: desktop UI, Web services, customer portal, PHP, and knowledge. These frameworks provide access to Oracle RightNow CX Cloud Service’s Connect Common Object Model and custom objects. This session provides a broad overview of capabilities in all these areas. (Mark Ericson - Sr. Principle Product Manager, Oracle)

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  • AIIM, Oracle and Keste - Talking Social Business in LA

    - by Brian Dirking
    We had a great event today in Los Angeles - AIIM, Oracle and Keste presented on how organizations are making social business work. Atle Skjekkeland of AIIM presented How Social Business Is Driving Innovation. Atle talked about a number of fascinating points, such as how answers to questions come from unexpected sources. Atle cited the fact that 38% of organizations get half or more of answers from unexpected sources, which speaks to the wisdom of the crowds and how people are benefiting from open communications tools to get answers to their questions. He also had a number of hilarious examples of companies that don't get it. If Comcast were to go to YouTube and search Comcast, they would see the number one hit after their paid ad is a video of one of their technicians asleep on a customer's couch. Seems when he called the office for support he was put on hold so long he fell asleep. Dan O'Leary and Atle Skjekkeland After Atle's presentation I presented on Solving the Innovation Challenge with Oracle WebCenter. Atle had talked about McKinsey's research titled The Rise Of The Networked Enterprise: Web 2.0 Finds Its Payday. I brought in some new McKinsey research that built on that article. The new article is How Social Technologies Are Extending The Organization. A survey of 4,200 Global Executives brought three conclusions for the future: Boundaries among employees, vendors and customers will blur Employee teams will self-organize Data-driven decisions will rise These three items were themes that repeated through the day as we went through examples of what customers are doing today.  Next up was Vince Casarez of Keste. Vince was scheduled to profile one customer, but in an incredible 3 for 1 deal, Vince profiled Alcatel-Lucent, Qualcomm, and NetApp. Each of these implementations had content consolidation elements, as well as user engagement requirements that Keste was able to address with Oracle WebCenter. Vince Casarez of Keste And we had a couple of good tweets worth reprinting here. danieloleary Daniel O'Leary Learning about user engagement and social platforms from @bdirking #AIIM LA and @oracle event pic.twitter.com/1aNcLEUs danieloleary Daniel O'Leary Users want to be able to share data and activity streams, work at organizations that embrace social via @bdirking skjekkeland Atle Skjekkeland RT @danieloleary: Learning about user engagement and social platforms from @bdirking #AIIM LA and @oracle event pic.twitter.com/EWRYpvJa danieloleary Daniel O'Leary Thanks again to @bdirking for an amazing event in LA today, really impressed with the completeness of web center JimLundy Jim Lundy @ @danieloleary @bdirking yes, it is looking good - Web Center shadrachwhite Shadrach White @ @bdirking @heybenito I heard the #AIIM event in LA was a hit We had some great conversations through they day, many thanks to everyone who joined in. We look forward to continuing the conversation - thanks again to everyone who attended!

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  • The Google Prediction API

    The Google Prediction API The Prediction API enables you to make your smart apps even smarter. The API accesses Google's machine learning algorithms to analyze your historic data and predict likely future outcomes. Using the Google Prediction API, you can build the following intelligence into your applications. Read more at code.google.com From: GoogleDevelopers Views: 15834 113 ratings Time: 01:37 More in Science & Technology

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • Physical Directories vs. MVC View Paths

    - by Rick Strahl
    This post falls into the bucket of operator error on my part, but I want to share this anyway because it describes an issue that has bitten me a few times now and writing it down might keep it a little stronger in my mind. I've been working on an MVC project the last few days, and at the end of a long day I accidentally moved one of my View folders from the MVC Root Folder to the project root. It must have been at the very end of the day before shutting down because tests and manual site navigation worked fine just before I quit for the night. I checked in changes and called it a night. Next day I came back, started running the app and had a lot of breaks with certain views. Oddly custom routes to these controllers/views worked, but stock /{controller}/{action} routes would not. After a bit of spelunking I realized that "Hey one of my View Folders is missing", which made some sense given the error messages I got. I looked in the recycle bin - nothing there, so rather than try to figure out what the hell happened, just restored from my last SVN checkin. At this point the folders are back… but… view access  still ends up breaking for this set of views. Specifically I'm getting the Yellow Screen of Death with: CS0103: The name 'model' does not exist in the current context Here's the full error: Server Error in '/ClassifiedsWeb' Application. Compilation ErrorDescription: An error occurred during the compilation of a resource required to service this request. Please review the following specific error details and modify your source code appropriately.Compiler Error Message: CS0103: The name 'model' does not exist in the current contextSource Error: Line 1: @model ClassifiedsWeb.EntryViewModel Line 2: @{ Line 3: ViewBag.Title = Model.Entry.Title + " - " + ClassifiedsBusiness.App.Configuration.ApplicationName; Source File: c:\Projects2010\Clients\GorgeNet\Classifieds\ClassifiedsWeb\Classifieds\Show.cshtml    Line: 1 Compiler Warning Messages: Show Detailed Compiler Output: Show Complete Compilation Source: Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.272 Here's what's really odd about this error: The views now do exist in the /Views/Classifieds folder of the project, but it appears like MVC is trying to execute the views directly. This is getting pretty weird, man! So I hook up some break points in my controllers to see if my controller actions are getting fired - and sure enough it turns out they are not - but only for those views that were previously 'lost' and then restored from SVN. WTF? At this point I'm thinking that I must have messed up one of the config files, but after some more spelunking and realizing that all the other Controller views work, I give up that idea. Config's gotta be OK if other controllers and views are working. Root Folders and MVC Views don't mix As I mentioned the problem was the fact that I inadvertantly managed to drag my View folder to the root folder of the project. Here's what this looks like in my FUBAR'd project structure after I copied back /Views/Classifieds folder from SVN: There's the actual root folder in the /Views folder and the accidental copy that sits of the root. I of course did not notice the /Classifieds folder at the root because it was excluded and didn't show up in the project. Now, before you call me a complete idiot remember that this happened by accident - an accidental drag probably just before shutting down for the night. :-) So why does this break? MVC should be happy with views in the /Views/Classifieds folder right? While MVC might be happy, IIS is not. The fact that there is a physical folder on disk takes precedence over MVC's routing. In other words if a URL exists that matches a route the pysical path is accessed first. What happens here is that essentially IIS is trying to execute the .cshtml pages directly without ever routing to the Controller methods. In the error page I showed above my clue should have been that the view was served as: c:\Projects2010\Clients\GorgeNet\Classifieds\ClassifiedsWeb\Classifieds\Show.cshtml rather than c:\Projects2010\Clients\GorgeNet\Classifieds\ClassifiedsWeb\Views\Classifieds\Show.cshtml But of course I didn't notice that right away, just skimming to the end and looking at the file name. The reason that /classifieds/list actually fires that file is that the ASP.NET Web Pages engine looks for physical files on disk that match a path. IOW, when calling Web Pages you drop the .cshtml off the Razor page and IIS will serve that just fine. So: /classifieds/list looks and tries to find /classifieds/list.cshtml and executes that script. And that is exactly what's happening. Web Pages is trying to execute the .cshtml file and it fails because Web Pages knows nothing about the @model tag which is an MVC specific template extension. This is why my breakpoints in the controller methods didn't fire and it also explains why the error mentions that the @model key word is invalid (@model is an MVC provided template enhancement to the Razor Engine). The solution of course is super simple: Delete the accidentally created root folder and the problem is solved. Routing and Physical Paths I've run into problems with this before actually. In the past I've had a number of applications that had a physical /Admin folder which also would conflict with an MVC Admin controller. More than once I ended up wondering why the index route (/Admin/) was not working properly. If a physical /Admin folder exists /Admin will not route to the Index action (or whatever default action you have set up, but instead try to list the directory or show the default document in the folder. The only way to force the index page through MVC is to explicitly use /Admin/Index. Makes perfect sense once you realize the physical folder is there, but that's easy to forget in an MVC application. As you might imagine after a few times of running into this I gave up on the Admin folder and moved everything into MVC views to handle those operations. Still it's one of those things that can easily bite you, because the behavior and error messages seem to point at completely different  problems. Moral of the story is: If you see routing problems where routes are not reaching obvious controller methods, always check to make sure there's isn't a physical path being mapped by IIS instead. That way you won't feel stupid like I did after trying a million things for about an hour before discovering my sloppy mousing behavior :-)© Rick Strahl, West Wind Technologies, 2005-2012Posted in MVC   IIS7   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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