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• Integration Patterns with Azure Service Bus Relay, Part 1: Exposing the on-premise service

  - by Elton Stoneman

  We're in the process of delivering an enabling project to expose on-premise WCF services securely to Internet consumers. The Azure Service Bus Relay is doing the clever stuff, we register our on-premise service with Azure, consumers call into our .servicebus.windows.net namespace, and their requests are relayed and serviced on-premise. In theory it's all wonderfully simple; by using the relay we get lots of protocol options, free HTTPS and load balancing, and by integrating to ACS we get plenty of security options. Part of our delivery is a suite of sample consumers for the service - .NET, jQuery, PHP - and this set of posts will cover setting up the service and the consumers. Part 1: Exposing the on-premise service In theory, this is ultra-straightforward. In practice, and on a dev laptop it is - but in a corporate network with firewalls and proxies, it isn't, so we'll walkthrough some of the pitfalls. Note that I'm using the "old" Azure portal which will soon be out of date, but the new shiny portal should have the same steps available and be easier to use. We start with a simple WCF service which takes a string as input, reverses the string and returns it. The Part 1 version of the code is on GitHub here: on GitHub here: IPASBR Part 1. Configuring Azure Service Bus Start by logging into the Azure portal and registering a Service Bus namespace which will be our endpoint in the cloud. Give it a globally unique name, set it up somewhere near you (if you’re in Europe, remember Europe (North) is Ireland, and Europe (West) is the Netherlands), and  enable ACS integration by ticking "Access Control" as a service: Authenticating and authorizing to ACS When we try to register our on-premise service as a listener for the Service Bus endpoint, we need to supply credentials, which means only trusted service providers can act as listeners. We can use the default "owner" credentials, but that has admin permissions so a dedicated service account is better (Neil Mackenzie has a good post On Not Using owner with the Azure AppFabric Service Bus with lots of permission details). Click on "Access Control Service" for the namespace, navigate to Service Identities and add a new one. Give the new account a sensible name and description: Let ACS generate a symmetric key for you (this will be the shared secret we use in the on-premise service to authenticate as a listener), but be sure to set the expiration date to something usable. The portal defaults to expiring new identities after 1 year - but when your year is up *your identity will expire without warning* and everything will stop working. In production, you'll need governance to manage identity expiration and a process to make sure you renew identities and roll new keys regularly. The new service identity needs to be authorized to listen on the service bus endpoint. This is done through claim mapping in ACS - we'll set up a rule that says if the nameidentifier in the input claims has the value serviceProvider, in the output we'll have an action claim with the value Listen. In the ACS portal you'll see that there is already a Relying Party Application set up for ServiceBus, which has a Default rule group. Edit the rule group and click Add to add this new rule: The values to use are: Issuer: Access Control Service Input claim type: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier Input claim value: serviceProvider Output claim type: net.windows.servicebus.action Output claim value: Listen When your service namespace and identity are set up, open the Part 1 solution and put your own namespace, service identity name and secret key into the file AzureConnectionDetails.xml in Solution Items, e.g: <azure namespace="sixeyed-ipasbr">    <!-- ACS credentials for the listening service (Part1):-->   <service identityName="serviceProvider"            symmetricKey="nuR2tHhlrTCqf4YwjT2RA2BZ/+xa23euaRJNLh1a/V4="/>  </azure> Build the solution, and the T4 template will generate the Web.config for the service project with your Azure details in the transportClientEndpointBehavior:           <behavior name="SharedSecret">             <transportClientEndpointBehavior credentialType="SharedSecret">               <clientCredentials>                 <sharedSecret issuerName="serviceProvider"                               issuerSecret="nuR2tHhlrTCqf4YwjT2RA2BZ/+xa23euaRJNLh1a/V4="/>               </clientCredentials>             </transportClientEndpointBehavior>           </behavior> , and your service namespace in the Azure endpoint:         <!-- Azure Service Bus endpoints -->          <endpoint address="sb://sixeyed-ipasbr.servicebus.windows.net/net"                   binding="netTcpRelayBinding"                   contract="Sixeyed.Ipasbr.Services.IFormatService"                   behaviorConfiguration="SharedSecret">         </endpoint> The sample project is hosted in IIS, but it won't register with Azure until the service is activated. Typically you'd install AppFabric 1.1 for Widnows Server and set the service to auto-start in IIS, but for dev just navigate to the local REST URL, which will activate the service and register it with Azure. Testing the service locally As well as an Azure endpoint, the service has a WebHttpBinding for local REST access:         <!-- local REST endpoint for internal use -->         <endpoint address="rest"                   binding="webHttpBinding"                   behaviorConfiguration="RESTBehavior"                   contract="Sixeyed.Ipasbr.Services.IFormatService" /> Build the service, then navigate to: http://localhost/Sixeyed.Ipasbr.Services/FormatService.svc/rest/reverse?string=abc123 - and you should see the reversed string response: If your network allows it, you'll get the expected response as before, but in the background your service will also be listening in the cloud. Good stuff! Who needs network security? Onto the next post for consuming the service with the netTcpRelayBinding.  Setting up network access to Azure But, if you get an error, it's because your network is secured and it's doing something to stop the relay working. The Service Bus relay bindings try to use direct TCP connections to Azure, so if ports 9350-9354 are available *outbound*, then the relay will run through them. If not, the binding steps down to standard HTTP, and issues a CONNECT across port 443 or 80 to set up a tunnel for the relay. If your network security guys are doing their job, the first option will be blocked by the firewall, and the second option will be blocked by the proxy, so you'll get this error: System.ServiceModel.CommunicationException: Unable to reach sixeyed-ipasbr.servicebus.windows.net via TCP (9351, 9352) or HTTP (80, 443) - and that will probably be the start of lots of discussions. Network guys don't really like giving servers special permissions for the web proxy, and they really don't like opening ports, so they'll need to be convinced about this. The resolution in our case was to put up a dedicated box in a DMZ, tinker with the firewall and the proxy until we got a relay connection working, then run some traffic which the the network guys monitored to do a security assessment afterwards. Along the way we hit a few more issues, diagnosed mainly with Fiddler and Wireshark: System.Net.ProtocolViolationException: Chunked encoding upload is not supported on the HTTP/1.0 protocol - this means the TCP ports are not available, so Azure tries to relay messaging traffic across HTTP. The service can access the endpoint, but the proxy is downgrading traffic to HTTP 1.0, which does not support tunneling, so Azure can’t make its connection. We were using the Squid proxy, version 2.6. The Squid project is incrementally adding HTTP 1.1 support, but there's no definitive list of what's supported in what version (here are some hints). System.ServiceModel.Security.SecurityNegotiationException: The X.509 certificate CN=servicebus.windows.net chain building failed. The certificate that was used has a trust chain that cannot be verified. Replace the certificate or change the certificateValidationMode. The evocation function was unable to check revocation because the revocation server was offline. - by this point we'd given up on the HTTP proxy and opened the TCP ports. We got this error when the relay binding does it's authentication hop to ACS. The messaging traffic is TCP, but the control traffic still goes over HTTP, and as part of the ACS authentication the process checks with a revocation server to see if Microsoft’s ACS cert is still valid, so the proxy still needs some clearance. The service account (the IIS app pool identity) needs access to: www.public-trust.com mscrl.microsoft.com We still got this error periodically with different accounts running the app pool. We fixed that by ensuring the machine-wide proxy settings are set up, so every account uses the correct proxy: netsh winhttp set proxy proxy-server="http://proxy.x.y.z" - and you might need to run this to clear out your credential cache: certutil -urlcache * delete If your network guys end up grudgingly opening ports, they can restrict connections to the IP address range for your chosen Azure datacentre, which might make them happier - see Windows Azure Datacenter IP Ranges. After all that you've hopefully got an on-premise service listening in the cloud, which you can consume from pretty much any technology.

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• Advanced Continuous Delivery to Azure from TFS, Part 1: Good Enough Is Not Great

  - by jasont

  The folks over on the TFS / Visual Studio team have been working hard at releasing a steady stream of new features for their new hosted Team Foundation Service in the cloud. One of the most significant features released was simple continuous delivery of your solution into your Azure deployments. The original announcement from Brian Harry can be found here. Team Foundation Service is a great platform for .Net developers who are used to working with TFS on-premises. I’ve been using it since it became available at the //BUILD conference in 2011, and when I recently came to work at Stackify, it was one of the first changes I made. Managing work items is much easier than the tool we were using previously, although there are some limitations (more on that in another blog post). However, when continuous deployment was made available, it blew my mind. It was the killer feature I didn’t know I needed. Not to say that I wasn’t previously an advocate for continuous delivery; just that it was always a pain to set up and configure. Having it hosted - and a one-click setup – well, that’s just the best thing since sliced bread. It made perfect sense: my source code is in the cloud, and my deployment is in the cloud. Great! I can queue up a build from my iPad or phone and just let it go! I quickly tore through the quick setup and saw it all work… sort of. This will be the first in a three part series on how to take the building block of Team Foundation Service continuous delivery and build a CD model that will actually work for any team deploying something more advanced than a “Hello World” example. Part 1: Good Enough Is Not Great Part 2: A Model That Works: Branching and Multiple Deployment Environments Part 3: Other Considerations: SQL, Custom Tasks, Etc Good Enough Is Not Great There. I’ve said it. I certainly hope no one on the TFS team is offended, but it’s the truth. Let’s take a look under the hood and understand how it works, and then why it’s not enough to handle real world CD as-is. How it works. (note that I’ve skipped a couple of steps; I already have my accounts set up and something deployed to Azure) The first step is to establish some oAuth magic between your Azure management portal and your TFS Instance. You do this via the management portal. Once it’s done, you have a new build process template in your TFS instance. (Image lifted from the documentation) From here, you’ll get the usual prompts for security, allowing access, etc. But you’ll also get to pick which Solution in your source control to build. Here’s what the bulk of the build definition looks like. All I’ve had to do is add in the solution to build (notice that mine is from a specific branch – Release – more on that later) and I’ve changed the configuration. I trigger the build, and voila! I have an Azure deployment a few minutes later. The beauty of this is that it’s all in the cloud and I’m not waiting for my machine to compile and upload the package. (I also had to enable the build definition first – by default it is created in disabled state, probably a good thing since it will trigger on every.single.checkin by default.) I get to see a history of deployments from the Azure portal, and can link into TFS to see the associated changesets and work items. You’ll notice also that this build definition also automatically put my code in the Staging slot of my Azure deployment – more on this soon. For now, I can VIP swap and be in production. (P.S. I hate VIP swap and “production” and “staging” in Azure. More on that later too.) That’s it. That’s the default out-of-box experience. Easy, right? But it’s full of room for improvement, so let’s get into that….   The Problems Nothing is perfect (except my code – it’s always perfect), and neither is Continuous Deployment without a bit of work to help it fit your dev team’s process. So what are the issues? Issue 1: Staging vs QA vs Prod vs whatever other environments your team may have. This, for me, is the big hairy one. Remember how this automatically deployed to staging rather than prod for us? There are a couple of issues with this model: If I want to deliver to prod, it requires intervention on my part after deployment (via a VIP swap). If I truly want to promote between environments (i.e. Nightly Build –> Stable QA –> Production) I likely have configuration changes between each environment such as database connection strings and this process (and the VIP swap) doesn’t account for this. Yet. Issue 2: Branching and delivering on every check-in. As I mentioned above, I have set this up to target a specific branch – Release – of my code. For the purposes of this example, I have adopted the “basic” branching strategy as defined by the ALM Rangers. This basically establishes a “Main” trunk where you branch off Dev and Release branches. Granted, the Release branch is usually the only thing you will deploy to production, but you certainly don’t want to roll to production automatically when you merge to the Release branch and check-in (unless you like the thrill of it, and in that case, I like your style, cowboy….). Rather, you have nightly build and QA environments, or if you’ve adopted the feature-branch model you have environments for those. Those are the environments you want to continuously deploy to. But that takes us back to Issue 1: we currently have a 1:1 solution to Azure deployment target. Issue 3: SQL and other custom tasks. Let’s be honest and address the elephant in the room: I need to get some sleep because I see an elephant in the room. But seriously, I can’t think of an application I have touched in the last 10 years that doesn’t need to consider SQL changes when deploying code and upgrading an environment. Microsoft seems perfectly content to ignore this elephant for now: yes, they’ve added Data Tier Applications. But let’s be honest with ourselves again: no one really uses it, and it’s not suitable for anything more complex than a Hello World sample project database. Why? Because it doesn’t fit well into a great source control story. Developers make stored procedure and table changes all day long while coding complex applications, and if someone forgets to go update the DACPAC before the automated deployment, you have a broken build until it’s completed. Developers – not just DBAs – also like to work with SQL in SQL tools, not in Visual Studio. I’m really picking on SQL because that’s generally the biggest concern that I hear. But we need to account for any custom tasks as well in the build process.   The Solutions… ? We’ve taken a look at how this all works, and addressed the shortcomings. In my next post (which I promise will be very, very soon), I will detail how I’ve overcome these shortcomings and used this foundation to create a mature, flexible model for deploying my app – any version, any time, to any environment.

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• How to Tell a Hardware Problem From a Software Problem

  - by Chris Hoffman

  Your computer seems to be malfunctioning — it’s slow, programs are crashing or Windows may be blue-screening. Is your computer’s hardware failing, or does it have a software problem that you can fix on your own? This can actually be a bit tricky to figure out. Hardware problems and software problems can lead to the same symptoms — for example, frequent blue screens of death may be caused by either software or hardware problems. Computer is Slow We’ve all heard the stories — someone’s computer slows down over time because they install too much software that runs at startup or it becomes infected with malware. The person concludes that their computer is slowing down because it’s old, so they replace it. But they’re wrong. If a computer is slowing down, it has a software problem that can be fixed. Hardware problems shouldn’t cause your computer to slow down. There are some rare exceptions to this — perhaps your CPU is overheating and it’s downclocking itself, running slower to stay cooler — but most slowness is caused by software issues. Blue Screens Modern versions of Windows are much more stable than older versions of Windows. When used with reliable hardware with well-programmed drivers, a typical Windows computer shouldn’t blue-screen at all. If you are encountering frequent blue screens of death, there’s a good chance your computer’s hardware is failing. Blue screens could also be caused by badly programmed hardware drivers, however. If you just installed or upgraded hardware drivers and blue screens start, try uninstalling the drivers or using system restore — there may be something wrong with the drivers. If you haven’t done anything with your drivers recently and blue screens start, there’s a very good chance you have a hardware problem. Computer Won’t Boot If your computer won’t boot, you could have either a software problem or a hardware problem. Is Windows attempting to boot and failing part-way through the boot process, or does the computer no longer recognize its hard drive or not power on at all? Consult our guide to troubleshooting boot problems for more information. When Hardware Starts to Fail… Here are some common components that can fail and the problems their failures may cause: Hard Drive: If your hard drive starts failing, files on your hard drive may become corrupted. You may see long delays when you attempt to access files or save to the hard drive. Windows may stop booting entirely. CPU: A failing CPU may result in your computer not booting at all. If the CPU is overheating, your computer may blue-screen when it’s under load — for example, when you’re playing a demanding game or encoding video. RAM: Applications write data to your RAM and use it for short-term storage. If your RAM starts failing, an application may write data to part of the RAM, then later read it back and get an incorrect value. This can result in application crashes, blue screens, and file corruption. Graphics Card: Graphics card problems may result in graphical errors while rendering 3D content or even just while displaying your desktop. If the graphics card is overheating, it may crash your graphics driver or cause your computer to freeze while under load — for example, when playing demanding 3D games. Fans: If any of the fans fail in your computer, components may overheat and you may see the above CPU or graphics card problems. Your computer may also shut itself down abruptly so it doesn’t overheat any further and damage itself. Motherboard: Motherboard problems can be extremely tough to diagnose. You may see occasional blue screens or similar problems. Power Supply: A malfunctioning power supply is also tough to diagnose — it may deliver too much power to a component, damaging it and causing it to malfunction. If the power supply dies completely, your computer won’t power on and nothing will happen when you press the power button. Other common problems — for example, a computer slowing down — are likely to be software problems. It’s also possible that software problems can cause many of the above symptoms — malware that hooks deep into the Windows kernel can cause your computer to blue-screen, for example. The Only Way to Know For Sure We’ve tried to give you some idea of the difference between common software problems and hardware problems with the above examples. But it’s often tough to know for sure, and troubleshooting is usually a trial-and-error process. This is especially true if you have an intermittent problem, such as your computer blue-screening a few times a week. You can try scanning your computer for malware and running System Restore to restore your computer’s system software back to its previous working state, but these aren’t  guaranteed ways to fix software problems. The best way to determine whether the problem you have is a software or hardware one is to bite the bullet and restore your computer’s software back to its default state. That means reinstalling Windows or using the Refresh or reset feature on Windows 8. See whether the problem still persists after you restore its operating system to its default state. If you still see the same problem – for example, if your computer is blue-screening and continues to blue-screen after reinstalling Windows — you know you have a hardware problem and need to have your computer fixed or replaced. If the computer crashes or freezes while reinstalling Windows, you definitely have a hardware problem. Even this isn’t a completely perfect method — for example, you may reinstall Windows and install the same hardware drivers afterwards. If the hardware drivers are badly programmed, the blue-screens may continue. Blue screens of death aren’t as common on Windows these days — if you’re encountering them frequently, you likely have a hardware problem. Most blue screens you encounter will likely be caused by hardware issues. On the other hand, other common complaints like “my computer has slowed down” are easily fixable software problems. When in doubt, back up your files and reinstall Windows. Image Credit: Anders Sandberg on Flickr, comedy_nose on Flickr     

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• CodePlex Daily Summary for Sunday, September 02, 2012

  CodePlex Daily Summary for Sunday, September 02, 2012Popular ReleasesThisismyusername's codeplex page.: HTML5 Multitouch Example - Fruit Ninja in HTML5: This is an example of how you could create a game such as Fruit Ninja using HTML5's multitouch capabilities. This example isn't responsive enough, so I will be working on that, and it doesn't have great graphics, either. If I had my own webpage, I could store some graphics and upload the game there and it might look halfway decent, but here the fruits are just circles. I hope you enjoy reading the source code anyway.GmailDefaultMaker: GmailDefaultMaker 3.0.0.2: Add QQ Mail BugfixRuminate XNA 4.0 GUI: Release 1.1.1: Fixed bugs with Slider and TextBox. Added ComboBox.Confuser: Confuser build 76542: This is a build of changeset 76542.SharePoint Column & View Permission: SharePoint Column and View Permission v1.2: Version 1.2 of this project. If you will find any bugs please let me know at enti@zoznam.sk or post your findings in Issue TrackerMihmojsos OS: Mihmojsos OS 3 (Smart Rabbit): !Mihmojsos OS 3 Smart Rabbit Mihmojsos Smart Rabbit is now availableDotNetNuke Translator: 01.00.00 Beta: First release of the project.YNA: YNA 0.2 alpha: Wath's new since 0.1 alpha ? A lot of changes but there are the most interresting : StateManager is now better and faster Mouse events for all YnObjects (Sprites, Images, texts) A really big improvement for YnGroup Gamepad support And the news : Tiled Map support (need refactoring) Isometric tiled map support (need refactoring) Transition effect like "FadeIn" and "FadeOut" (YnTransition) Timers (YnTimer) Path management (YnPath, need more refactoring) Downloads All downloads...Audio Pitch & Shift: Audio Pitch And Shift 5.1.0.2: fixed several issues with streaming modeUrlPager: UrlPager 1.2: Fixed bug in which url parameters will lost after paging; ????????url???bug；Sofire Suite: Sofire v1.5.0.0: Sofire v1.5.0.0 ?? ???????? ?????： 1、?? 2、????EntLib.com????????: EntLib.com???????? v3.0: EntLib eCommerce Solution ???Microsoft .Net Framework?????????????????????。Coevery - Free CRM: Coevery 1.0.0.24: Add a sample database, and installation instructions.Math.NET Numerics: Math.NET Numerics v2.2.1: Major linear algebra rework since v2.1, now available on Codeplex as well (previous versions were only available via NuGet). Since v2.2.0: Student-T density more robust for very large degrees of freedom Sparse Kronecker product much more efficient (now leverages sparsity) Direct access to raw matrix storage implementations for advanced extensibility Now also separate package for signed core library with a strong name (we dropped strong names in v2.2.0) Also available as NuGet packages...Microsoft SQL Server Product Samples: Database: AdventureWorks Databases – 2012, 2008R2 and 2008: About this release This release consolidates AdventureWorks databases for SQL Server 2012, 2008R2 and 2008 versions to one page. Each zip file contains an mdf database file and ldf log file. This should make it easier to find and download AdventureWorks databases since all OLTP versions are on one page. There are no database schema changes. For each release of the product, there is a light-weight and full version of the AdventureWorks sample database. The light-weight version is denoted by ...Christoc's DotNetNuke Module Development Template: DotNetNuke Project Templates V1.1 for VS2012: This release is specifically for Visual Studio 2012 Support, distributed through the Visual Studio Extensions gallery at http://visualstudiogallery.msdn.microsoft.com/ After you build in Release mode the installable packages (source/install) can be found in the INSTALL folder now, within your module's folder, not the packages folder anymore Check out the blog post for all of the details about this release. http://www.dotnetnuke.com/Resources/Blogs/EntryId/3471/New-Visual-Studio-2012-Projec...Home Access Plus+: v8.0: v8.0.0901.1830 RELEASE CHANGED TO BETA Any issues, please log them on http://www.edugeek.net/forums/home-access-plus/ This is full release, NO upgrade ZIP will be provided as most files require replacing. To upgrade from a previous version, delete everything but your AppData folder, extract all but the AppData folder and run your HAP+ install Documentation is supplied in the Web Zip The Quota Services require executing a script to register the service, this can be found in there install ...Phalanger - The PHP Language Compiler for the .NET Framework: 3.0.0.3406 (September 2012): New features: Extended ReflectionClass libxml error handling, constants DateTime::modify(), DateTime::getOffset() TreatWarningsAsErrors MSBuild option OnlyPrecompiledCode configuration option; allows to use only compiled code Fixes: ArgsAware exception fix accessing .NET properties bug fix ASP.NET session handler fix for OutOfProc mode DateTime methods (WordPress posting fix) Phalanger Tools for Visual Studio: Visual Studio 2010 & 2012 New debugger engine, PHP-like debugging ...MabiCommerce: MabiCommerce 1.0.1: What's NewSetup now creates shortcuts Fix spelling errors Minor enhancement to the Map window.ScintillaNET: ScintillaNET 2.5.2: This release has been built from the 2.5 branch. Version 2.5.2 is functionally identical to the 2.5.1 release but also includes the XML documentation comments file generated by Visual Studio. It is not 100% comprehensive but it will give you Visual Studio IntelliSense for a large part of the API. Just make sure the ScintillaNET.xml file is in the same folder as the ScintillaNET.dll reference you're using in your projects. (The XML file does not need to be distributed with your application)....New ProjectsATSV: this is a student project for making a new silverlight UI Bookmark Collector: This project is a best practice example of how to use content items in DotNetNuke. It allows you to quickly and easily manage a listing of external links.BPVotingmachine: BP Vote SystemClean My Space: Sort your files in a fun and fast! With Clean My Space you can!CutePlatform: CutePlatform is a platform game based around the PlanetCute graphics pack from Daniel cook, make him a visit in www.lostgardem.comDancTeX: This project is targeting the integration of LaTeX into VisusalStudio. Epi Info™ Companion for Android: A mobile companion to the Epi Info™ 7 desktop tool for epidemiologic data collection and analysis.Flucene: Object Document Mapper for Lucene.Netfluentserializer: FluentSerializer is a library for .NET usable to create serialize/deserialize data through its fluent interface. The methods it creates are compiled.hongjiapp: hongjiappidealthings educational comprehensive administration system: ?????????????????????????????????????????????.Java Accounting Library: The project aims at providing a Financial Accounting Java Library which may be integrated to any other Java Application independent of its Backend Database.mycnblogs: mycnblogsNETPack: Lightweight and flexible packer for .NETRandom Useful Code: This project is where I will store various useful classes I have built over time. Only the code will be provided, no Library or the like.Suleymaniye Tavimi: Namaz vakitleri hesaplama uygulamasidir. Istenilen yer için hesaplama yapar.

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• Evaluating Solutions to Manage Product Compliance? Don't Wait Much Longer

  - by Kerrie Foy

  Depending on severity, product compliance issues can cause all sorts of problems from run-away budgets to business closures. But effective policies and safeguards can create a strong foundation for innovation, productivity, market penetration and competitive advantage. If you’ve been putting off a systematic approach to product compliance, it is time to reconsider that decision, or indecision. Why now?  No matter what industry, companies face a litany of worldwide and regional regulations that require proof of product compliance and environmental friendliness for market access.  For example, Restriction of Hazardous Substances (RoHS) is a regulation that restricts the use of six dangerous materials used in the manufacture of electronic and electrical equipment.  ROHS was originally adopted by the European Union in 2003 for implementation in 2006, and it has evolved over time through various regional versions for North America, China, Japan, Korea, Norway and Turkey.  In addition, the RoHS directive allowed for material exemptions used in Medical Devices, but that exemption ends in 2014.   Additional regulations worth watching are the Battery Directive, Waste Electrical and Electronic Equipment (WEEE), and Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) directives.  Additional evolving regulations are coming from governing bodies like the Food and Drug Administration (FDA) and the International Organization for Standardization (ISO). Corporate sustainability initiatives are also gaining urgency and influencing product design. In a survey of 405 corporations in the Global 500 by Carbon Disclosure Project, co-written by PwC (CDP Global 500 Climate Change Report 2012 entitled Business Resilience in an Uncertain, Resource-Constrained World), 48% of the respondents indicated they saw potential to create new products and business services as a response to climate change. Just 21% reported a dedicated budget for the research. However, the report goes on to explain that those few companies are winning over new customers and driving additional profits by exploiting their abilities to adapt to environmental needs. The article cites Dell as an example – Dell has invested in research to develop new products designed to reduce its customers’ emissions by more than 10 million metric tons of CO2e per year. This reduction in emissions should save Dell’s customers over $1billion per year as a result! Over time we expect to see many additional companies prove that eco-design provides marketplace benefits through differentiation and direct customer value. How do you meet compliance requirements and also successfully invest in eco-friendly designs? No doubt companies struggle to answer this question. After all, the journey to get there may involve transforming business models, go-to-market strategies, supply networks, quality assurance policies and compliance processes per the rapidly evolving global and regional directives. There may be limited executive focus on the initiative, inability to quantify noncompliance, or not enough resources to justify investment. To make things even more difficult to address, compliance responsibility can be a passionate topic within an organization, making the prospect of change on an enterprise scale problematic and time-consuming. Without a single source of truth for product data and without proper processes in place, ensuring product compliance burgeons into a crushing task that is cost-prohibitive and overwhelming to an organization. With all the overhead, certain markets or demographics become simply inaccessible. Therefore, the risk to consumer goodwill and satisfaction, revenue, business continuity, and market potential is too great not to solve the compliance challenge. Companies are beginning to adapt and even thrive in today’s highly regulated and transparent environment by implementing systematic approaches to product compliance that are more than functional bandages but revenue-generating engines. Consider partnering with Oracle to help you address your compliance needs. Many of the world’s most innovative leaders and pioneers are leveraging Oracle’s Agile Product Lifecycle Management (PLM) portfolio of enterprise applications to manage the product value chain, centralize product data, automate processes, and launch more eco-friendly products to market faster.   Particularly, the Agile Product Governance & Compliance (PG&C) solution provides out-of-the-box functionality to integrate actionable regulatory information into the enterprise product record from the ideation to the disposal/recycling phase. Agile PG&C makes it possible to efficiently manage compliance per corporate green initiatives as well as regional and global directives. Options are critical, but so is ease-of-use. Anyone who’s grappled with compliance policy knows legal interpretation plays a major role in determining how an organization responds to regulation. Agile PG&C gives you the freedom to configure product compliance per your needs, while maintaining rigorous control over the product record in an easy-to-use interface that facilitates adoption efforts. It allows you to assign regulations as specifications for a part or BOM roll-up. Each specification has a threshold value that alerts you to a non-compliance issue if the threshold value is exceeded. Set however many regulations as specifications you need to make sure a product can be sold in your target countries. Another option is to implement like one of our leading consumer electronics customers and define your own “catch-all” specification to ensure compliance in all markets. You can give your suppliers secure access to enter their component data or integrate a third party’s data. With Agile PG&C you are able to design compliance earlier into your products to reduce cost and improve quality downstream when stakes are higher. Agile PG&C is a comprehensive solution that makes product compliance more reliable and efficient. Throughout product lifecycles, use the solution to support full material disclosures, efficiently manage declarations with your suppliers, feed compliance data into a corrective action if a product must be changed, and swiftly satisfy audits by showing all due diligence tracked in one solution. Given the compounding regulation and consumer focus on urgent environmental issues, now is the time to act. Implementing an enterprise, systematic approach to product compliance is a competitive investment. From the start, Agile Product Governance & Compliance enables companies to confidently design for compliance and sustainability, reduce the cost of compliance, minimize the risk of business interruption, deliver responsible products, and inspire new innovation.  Don’t wait any longer! To find out more about Agile Product Governance & Compliance download the data sheet, contact your sales representative, or call Oracle at 1-800-633-0738. Many thanks to Shane Goodwin, Senior Manager, Oracle Agile PLM Product Management, for contributions to this article. 

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• PASS: Election Changes for 2011

  - by Bill Graziano

  Last year after the election, the PASS Board created an Election Review Committee.  This group was charged with reviewing our election procedures and making suggestions to improve the process.  You can read about the formation of the group and review some of the intermediate work on the site – especially in the forums. I was one of the members of the group along with Joe Webb (Chair), Lori Edwards, Brian Kelley, Wendy Pastrick, Andy Warren and Allen White.  This group worked from October to April on our election process.  Along the way we: Interviewed interested parties including former NomCom members, Board candidates and anyone else that came forward. Held a session at the Summit to allow interested parties to discuss the issues Had numerous conference calls and worked through the various topics I can’t thank these people enough for the work they did.  They invested a tremendous number of hours thinking, talking and writing about our elections.  I’m proud to say I was a member of this group and thoroughly enjoyed working with everyone (even if I did finally get tired of all the calls.) The ERC delivered their recommendations to the PASS Board prior to our May Board meeting.  We reviewed those and made a few modifications.  I took their recommendations and rewrote them as procedures while incorporating those changes.  Their original recommendations as well as our final document are posted at the ERC documents page.  Please take a second and read them BEFORE we start the elections.  If you have any questions please post them in the forums on the ERC site. (My final document includes a change log at the end that I decided to leave in.  If you want to know which areas to pay special attention to that’s a good start.) Many of those recommendations were already posted in the forums or in the blogs of individual ERC members.  Hopefully nothing in the ERC document is too surprising. In this post I’m going to walk through some of the key changes and talk about what I remember from both ERC and Board discussions.  I’ll pay a little extra attention to things the Board changed from the ERC.  I’d also encourage any of the Board or ERC members to blog their thoughts on this. The Nominating Committee will continue to exist.  Personally, I was curious to see what the non-Board ERC members would think about the NomCom.  There was broad agreement that a group to vet candidates had value to the organization. The NomCom will be composed of five members.  Two will be Board members and three will be from the membership at large.  The only requirement for the three community members is that you’ve volunteered in some way (and volunteering is defined very broadly).  We expect potential at-large NomCom members to participate in a forum on the PASS site to answer questions from the other PASS members. We’re going to hold an election to determine the three community members.  It will be closer to voting for Summit sessions than voting for Board members.  That means there won’t be multiple dedicated emails.  If you’re at all paying attention it will be easy to participate.  Personally I wanted it easy for those that cared to participate but not overwhelm those that didn’t care.  I think this strikes a good balance. There’s also a clause that in order to be considered a winner in this NomCom election, you must receive 10 votes.  This is something I suggested.  I have no idea how popular the NomCom election is going to be.  I just wanted a fallback that if no one participated and some random person got in with one or two votes.  Any open slots will be filled by the NomCom chair (usually the PASS Immediate Past President).  My assumption is that they would probably take the next highest vote getters unless they were throwing flames in the forums or clearly unqualified.  As a final check, the Board still approves the final NomCom. The NomCom is going to rank candidates instead of rating them.  This has interesting implications.  This was championed by another ERC member and I’m hoping they write something about it.  This will really force the NomCom to make decisions between candidates.  You can’t just rate everyone a 3 and be done with it.  It may also make candidates appear further apart than they actually are.  I’m looking forward talking with the NomCom after this election and getting their feedback on this. The PASS Board added an option to remove a candidate with a unanimous vote of the NomCom.  This was primarily put in place to handle people that lied on their application or had a criminal background or some other unusual situation and we figured it out. We list an explicit goal of three candidate per open slot. We also wanted an easy way to find the NomCom candidate rankings from the ballot.  Hopefully this will satisfy those that want a broad candidate pool and those that want the NomCom to identify the most qualified candidates. The primary spokesperson for the NomCom is the committee chair.  After the issues around the election last year we didn’t have a good communication plan in place.  We should have and that was a failure on the part of the Board.  If there is criticism of the election this year I hope that falls squarely on the Board.  The community members of the NomCom shouldn’t be fielding complaints over the election process.  That said, the NomCom is ranking candidates and we are forcing them to rank some lower than others.  I’m sure you’ll each find someone that you think should have been ranked differently.  I also want to highlight one other change to the process that we started last year and isn’t included in these documents.  I think the candidate forums on the PASS site were tremendously helpful last year in helping people to find out more about candidates.  That gives our members a way to ask hard questions of the candidates and publicly see their answers. This year we have two important groups to fill.  The first is the NomCom.  We need three people from our membership to step up and fill this role.  It won’t be easy.  You will have to make subjective rankings of your fellow community members.  Your actions will be important in deciding who the future leaders of PASS will be.  There’s a 50/50 chance that one of the people you interview will be the President of PASS someday.  This is not a responsibility to be taken lightly. The second is the slate of candidates.  If you’ve ever thought about running for the Board this is the year.  We’ve never had nine candidates on the ballot before.  Your chance of making it through the NomCom are higher than in any previous year.  Unfortunately the more of you that run, the more of you that will lose in the election.  And hopefully that competition will mean more community involvement and better Board members for PASS. Is this the end of changes to the election process?  It isn’t.  Every year that I’ve been on the Board the election process has changed.  Some years there have been small changes and some years there have been large changes.  After this election we’ll look at how the process worked and decide what steps to take – just like we do every year.

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• How to Identify Which Hardware Component is Failing in Your Computer

  - by Chris Hoffman

  Concluding that your computer has a hardware problem is just the first step. If you’re dealing with a hardware issue and not a software issue, the next step is determining what hardware problem you’re actually dealing with. If you purchased a laptop or pre-built desktop PC and it’s still under warranty, you don’t need to care about this. Have the manufacturer fix the PC for you — figuring it out is their problem. If you’ve built your own PC or you want to fix a computer that’s out of warranty, this is something you’ll need to do on your own. Blue Screen 101: Search for the Error Message This may seem like obvious advice, but searching for information about a blue screen’s error message can help immensely. Most blue screens of death you’ll encounter on modern versions of Windows will likely be caused by hardware failures. The blue screen of death often displays information about the driver that crashed or the type of error it encountered. For example, let’s say you encounter a blue screen that identified “NV4_disp.dll” as the driver that caused the blue screen. A quick Google search will reveal that this is the driver for NVIDIA graphics cards, so you now have somewhere to start. It’s possible that your graphics card is failing if you encounter such an error message. Check Hard Drive SMART Status Hard drives have a built in S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) feature. The idea is that the hard drive monitors itself and will notice if it starts to fail, providing you with some advance notice before the drive fails completely. This isn’t perfect, so your hard drive may fail even if SMART says everything is okay. If you see any sort of “SMART error” message, your hard drive is failing. You can use SMART analysis tools to view the SMART health status information your hard drives are reporting. Test Your RAM RAM failure can result in a variety of problems. If the computer writes data to RAM and the RAM returns different data because it’s malfunctioning, you may see application crashes, blue screens, and file system corruption. To test your memory and see if it’s working properly, use Windows’ built-in Memory Diagnostic tool. The Memory Diagnostic tool will write data to every sector of your RAM and read it back afterwards, ensuring that all your RAM is working properly. Check Heat Levels How hot is is inside your computer? Overheating can rsult in blue screens, crashes, and abrupt shut downs. Your computer may be overheating because you’re in a very hot location, it’s ventilated poorly, a fan has stopped inside your computer, or it’s full of dust. Your computer monitors its own internal temperatures and you can access this information. It’s generally available in your computer’s BIOS, but you can also view it with system information utilities such as SpeedFan or Speccy. Check your computer’s recommended temperature level and ensure it’s within the appropriate range. If your computer is overheating, you may see problems only when you’re doing something demanding, such as playing a game that stresses your CPU and graphics card. Be sure to keep an eye on how hot your computer gets when it performs these demanding tasks, not only when it’s idle. Stress Test Your CPU You can use a utility like Prime95 to stress test your CPU. Such a utility will fore your computer’s CPU to perform calculations without allowing it to rest, working it hard and generating heat. If your CPU is becoming too hot, you’ll start to see errors or system crashes. Overclockers use Prime95 to stress test their overclock settings — if Prime95 experiences errors, they throttle back on their overclocks to ensure the CPU runs cooler and more stable. It’s a good way to check if your CPU is stable under load. Stress Test Your Graphics Card Your graphics card can also be stress tested. For example, if your graphics driver crashes while playing games, the games themselves crash, or you see odd graphical corruption, you can run a graphics benchmark utility like 3DMark. The benchmark will stress your graphics card and, if it’s overheating or failing under load, you’ll see graphical problems, crashes, or blue screens while running the benchmark. If the benchmark seems to work fine but you have issues playing a certain game, it may just be a problem with that game. Swap it Out Not every hardware problem is easy to diagnose. If you have a bad motherboard or power supply, their problems may only manifest through occasional odd issues with other components. It’s hard to tell if these components are causing problems unless you replace them completely. Ultimately, the best way to determine whether a component is faulty is to swap it out. For example, if you think your graphics card may be causing your computer to blue screen, pull the graphics card out of your computer and swap in a new graphics card. If everything is working well, it’s likely that your previous graphics card was bad. This isn’t easy for people who don’t have boxes of components sitting around, but it’s the ideal way to troubleshoot. Troubleshooting is all about trial and error, and swapping components out allows you to pin down which component is actually causing the problem through a process of elimination. This isn’t a complete guide to everything that could likely go wrong and how to identify it — someone could write a full textbook on identifying failing components and still not cover everything. But the tips above should give you some places to start dealing with the more common problems. Image Credit: Justin Marty on Flickr     

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• Unlocking Productivity

  - by Michael Snow

  Unlocking Productivity in Life Sciences with Consolidated Content Management by Joe Golemba, Vice President, Product Management, Oracle WebCenter As life sciences organizations look to become more operationally efficient, the ability to effectively leverage information is a competitive advantage. Whether data mining at the drug discovery phase or prepping the sales team before a product launch, content management can play a key role in developing, organizing, and disseminating vital information. The goal of content management is relatively straightforward: put the information that people need where they can find it. A number of issues can complicate this; information sits in many different systems, each of those systems has its own security, and the information in those systems exists in many different formats. Identifying and extracting pertinent information from mountains of farflung data is no simple job, but the alternative—wasted effort or even regulatory compliance issues—is worse. An integrated information architecture can enable health sciences organizations to make better decisions, accelerate clinical operations, and be more competitive. Unstructured data matters Often when we think of drug development data, we think of structured data that fits neatly into one or more research databases. But structured data is often directly supported by unstructured data such as experimental protocols, reaction conditions, lot numbers, run times, analyses, and research notes. As life sciences companies seek integrated views of data, they are typically finding diverse islands of data that seemingly have no relationship to other data in the organization. Information like sales reports or call center reports can be locked into siloed systems, and unavailable to the discovery process. Additionally, in the increasingly networked clinical environment, Web pages, instant messages, videos, scientific imaging, sales and marketing data, collaborative workspaces, and predictive modeling data are likely to be present within an organization, and each source potentially possesses information that can help to better inform specific efforts. Historically, content management solutions that had 21CFR Part 11 capabilities—electronic records and signatures—were focused mainly on content-enabling manufacturing-related processes. Today, life sciences companies have many standalone repositories, requiring different skills, service level agreements, and vendor support costs to manage them. With the amount of content doubling every three to six months, companies have recognized the need to manage unstructured content from the beginning, in order to increase employee productivity and operational efficiency. Using scalable and secure enterprise content management (ECM) solutions, organizations can better manage their unstructured content. These solutions can also be integrated with enterprise resource planning (ERP) systems or research systems, making content available immediately, in the context of the application and within the flow of the employee’s typical business activity. Administrative safeguards—such as content de-duplication—can also be applied within ECM systems, so documents are never recreated, eliminating redundant efforts, ensuring one source of truth, and maintaining content standards in the organization. Putting it in context Consolidating structured and unstructured information in a single system can greatly simplify access to relevant information when it is needed through contextual search. Using contextual filters, results can include therapeutic area, position in the value chain, semantic commonalities, technology-specific factors, specific researchers involved, or potential business impact. The use of taxonomies is essential to organizing information and enabling contextual searches. Taxonomy solutions are composed of a hierarchical tree that defines the relationship between different life science terms. When overlaid with additional indexing related to research and/or business processes, it becomes possible to effectively narrow down the amount of data that is returned during searches, as well as prioritize results based on specific criteria and/or prior search history. Thus, search results are more accurate and relevant to an employee’s day-to-day work. For example, a search for the word "tissue" by a lab researcher would return significantly different results than a search for the same word performed by someone in procurement. Of course, diverse data repositories, combined with the immense amounts of data present in an organization, necessitate that the data elements be regularly indexed and cached beforehand to enable reasonable search response times. In its simplest form, indexing of a single, consolidated data warehouse can be expected to be a relatively straightforward effort. However, organizations require the ability to index multiple data repositories, enabling a single search to reference multiple data sources and provide an integrated results listing. Security and compliance Beyond yielding efficiencies and supporting new insight, an enterprise search environment can support important security considerations as well as compliance initiatives. For example, the systems enable organizations to retain the relevance and the security of the indexed systems, so users can only see the results to which they are granted access. This is especially important as life sciences companies are working in an increasingly networked environment and need to provide secure, role-based access to information across multiple partners. Although not officially required by the 21 CFR Part 11 regulation, the U.S. Food and Drug Administraiton has begun to extend the type of content considered when performing relevant audits and discoveries. Having an ECM infrastructure that provides centralized management of all content enterprise-wide—with the ability to consistently apply records and retention policies along with the appropriate controls, validations, audit trails, and electronic signatures—is becoming increasingly critical for life sciences companies. Making the move Creating an enterprise-wide ECM environment requires moving large amounts of content into a single enterprise repository, a daunting and risk-laden initiative. The first key is to focus on data taxonomy, allowing content to be mapped across systems. The second is to take advantage new tools which can dramatically speed and reduce the cost of the data migration process through automation. Additional content need not be frozen while it is migrated, enabling productivity throughout the process. The ability to effectively leverage information into success has been gaining importance in the life sciences industry for years. The rapid adoption of enterprise content management, both in operational processes as well as in scientific management, are clear indicators that the companies are looking to use all available data to be better informed, improve decision making, minimize risk, and increase time to market, to maintain profitability and be more competitive. As more and more varieties and sources of information are brought under the strategic management umbrella, the ability to divine knowledge from the vast pool of information is increasingly difficult. Simple search engines and basic content management are increasingly unable to effectively extract the right information from the mountains of data available. By bringing these tools into context and integrating them with business processes and applications, we can effectively focus on the right decisions that make our organizations more profitable. More Information Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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• Lenovo V570 CPU fan running constantly, CPU core 1 running over 90%!

  - by Rabbit2190

  I have seen that a lot of people are having this same issue. I am running a Lenovo V570 i5 4 core, 6 gigs of ram, and am running 11.10 Onieric Ocelot. On my system monitor graph it shows CPU at 20%, when I open the monitor it shows core #1 at around 90%, the other cores fluctuate at or below 5-12% if even. Now this seems like a really terrible balance of power between the cores, especially with so much stress on one core only, when these things are designed to work with 4 cores and not at such high temps. My current readings say 64 degrees Celsius, this does not seem normal for any cpu, and I am seriously considering, working on my windows7 partition until I see a real solution to this issue or upgrading to 12.04 right away when it comes out... I have seen countless things saying it has something to do with the Kernel, the kernel on mine is the same as when I upgraded, I really do not like messing with it, as when I had 11.04, I did tinker with it due to the freeze issues I was having, and that just made worse issues. I like this version 11.10 and would like to keep it for a while, but without the fear that my core is going to fry! So any help would be much appreciated! I did try changing a couple things in ACPI, and restarting this did not help, and here I am. I tried one thing prior to that that was listed under a different computer brand, but it would not do a make on the file. I really need help with this, I rely on this computer for a lot of things, and love this OS! Please help so I do not need to resort to my Microsoft partition! PLEASE! Here is the fwts cpufrequ- output: rabbit@rabbit-Lenovo-V570:~$ sudo fwts cpufreq - 00001 fwts Results generated by fwts: Version V0.23.25 (Thu Oct 6 15 00002 fwts :12:31 BST 2011). 00003 fwts 00004 fwts Some of this work - Copyright (c) 1999 - 2010, Intel Corp. 00005 fwts All rights reserved. 00006 fwts Some of this work - Copyright (c) 2010 - 2011, Canonical. 00007 fwts 00008 fwts This test run on 02/04/12 at 17:23:22 on host Linux 00009 fwts rabbit-Lenovo-V570 3.0.0-17-generic-pae #30-Ubuntu SMP Thu 00010 fwts Mar 8 17:53:35 UTC 2012 i686. 00011 fwts 00012 fwts Running tests: cpufreq. 00014 cpufreq CPU frequency scaling tests (takes ~1-2 mins). 00015 cpufreq --------------------------------------------------------- 00016 cpufreq Test 1 of 1: CPU P-State Checks. 00017 cpufreq For each processor in the system, this test steps through 00018 cpufreq the various frequency states (P-states) that the BIOS 00019 cpufreq advertises for the processor. For each processor/frequency 00020 cpufreq combination, a quick performance value is measured. The 00021 cpufreq test then validates that: 00022 cpufreq 1) Each processor has the same number of frequency states 00023 cpufreq 2) Higher advertised frequencies have a higher performance 00024 cpufreq 3) No duplicate frequency values are reported by the BIOS 00025 cpufreq 4) Is BIOS wrongly doing Sw_All P-state coordination across cores 00026 cpufreq 5) Is BIOS wrongly doing Sw_Any P-state coordination across cores 00027 cpufreq Frequency | Speed 00028 cpufreq -----------+--------- 00029 cpufreq 2.45 Ghz | 100.0 % 00030 cpufreq 2.45 Ghz | 83.7 % 00031 cpufreq 2.05 Ghz | 69.2 % 00032 cpufreq 1.85 Ghz | 62.5 % 00033 cpufreq 1.65 Ghz | 55.2 % 00034 cpufreq 1400 Mhz | 48.6 % 00035 cpufreq 1200 Mhz | 41.8 % 00036 cpufreq 1000 Mhz | 34.5 % 00037 cpufreq 800 Mhz | 27.6 % 00038 cpufreq 9 CPU frequency steps supported 00039 cpufreq Frequency | Speed 00040 cpufreq -----------+--------- 00041 cpufreq 2.45 Ghz | 97.7 % 00042 cpufreq 2.45 Ghz | 83.7 % 00043 cpufreq 2.05 Ghz | 69.6 % 00044 cpufreq 1.85 Ghz | 63.3 % 00045 cpufreq 1.65 Ghz | 55.7 % 00046 cpufreq 1400 Mhz | 48.7 % 00047 cpufreq 1200 Mhz | 41.7 % 00048 cpufreq 1000 Mhz | 34.5 % 00049 cpufreq 800 Mhz | 27.5 % 00050 cpufreq Frequency | Speed 00051 cpufreq -----------+--------- 00052 cpufreq 2.45 Ghz | 97.7 % 00053 cpufreq 2.45 Ghz | 84.4 % 00054 cpufreq 2.05 Ghz | 69.6 % 00055 cpufreq 1.85 Ghz | 62.6 % 00056 cpufreq 1.65 Ghz | 55.9 % 00057 cpufreq 1400 Mhz | 48.7 % 00058 cpufreq 1200 Mhz | 41.7 % 00059 cpufreq 1000 Mhz | 34.7 % 00060 cpufreq 800 Mhz | 27.8 % 00061 cpufreq Frequency | Speed 00062 cpufreq -----------+--------- 00063 cpufreq 2.45 Ghz | 100.0 % 00064 cpufreq 2.45 Ghz | 82.6 % 00065 cpufreq 2.05 Ghz | 67.8 % 00066 cpufreq 1.85 Ghz | 61.4 % 00067 cpufreq 1.65 Ghz | 54.9 % 00068 cpufreq 1400 Mhz | 48.3 % 00069 cpufreq 1200 Mhz | 41.1 % 00070 cpufreq 1000 Mhz | 34.3 % 00071 cpufreq 800 Mhz | 27.4 % 00072 cpufreq Frequency | Speed 00073 cpufreq -----------+--------- 00074 cpufreq 2.45 Ghz | 96.2 % 00075 cpufreq 2.45 Ghz | 82.5 % 00076 cpufreq 2.05 Ghz | 69.3 % 00077 cpufreq 1.85 Ghz | 62.7 % 00078 cpufreq 1.65 Ghz | 55.0 % 00079 cpufreq 1400 Mhz | 47.4 % 00080 cpufreq 1200 Mhz | 41.1 % 00081 cpufreq 1000 Mhz | 34.0 % 00082 cpufreq 800 Mhz | 27.2 % 00083 cpufreq Frequency | Speed 00084 cpufreq -----------+--------- 00085 cpufreq 2.45 Ghz | 96.5 % 00086 cpufreq 2.45 Ghz | 83.6 % 00087 cpufreq 2.05 Ghz | 68.1 % 00088 cpufreq 1.85 Ghz | 61.7 % 00089 cpufreq 1.65 Ghz | 54.9 % 00090 cpufreq 1400 Mhz | 48.0 % 00091 cpufreq 1200 Mhz | 41.1 % 00092 cpufreq 1000 Mhz | 34.2 % 00093 cpufreq 800 Mhz | 27.8 % 00094 cpufreq Frequency | Speed 00095 cpufreq -----------+--------- 00096 cpufreq 2.45 Ghz | 96.4 % 00097 cpufreq 2.45 Ghz | 82.6 % 00098 cpufreq 2.05 Ghz | 68.8 % 00099 cpufreq 1.85 Ghz | 60.5 % 00100 cpufreq 1.65 Ghz | 52.4 % 00101 cpufreq 1400 Mhz | 48.8 % 00102 cpufreq 1200 Mhz | 41.1 % 00103 cpufreq 1000 Mhz | 34.2 % 00104 cpufreq 800 Mhz | 26.4 % 00105 cpufreq Frequency | Speed 00106 cpufreq -----------+--------- 00107 cpufreq 2.45 Ghz | 95.3 % 00108 cpufreq 2.45 Ghz | 82.5 % 00109 cpufreq 2.05 Ghz | 65.5 % 00110 cpufreq 1.85 Ghz | 62.8 % 00111 cpufreq 1.65 Ghz | 54.8 % 00112 cpufreq 1400 Mhz | 48.0 % 00113 cpufreq 1200 Mhz | 41.2 % 00114 cpufreq 1000 Mhz | 34.2 % 00115 cpufreq 800 Mhz | 27.3 % 00116 cpufreq Frequency | Speed 00117 cpufreq -----------+--------- 00118 cpufreq 2.45 Ghz | 96.3 % 00119 cpufreq 2.45 Ghz | 83.4 % 00120 cpufreq 2.05 Ghz | 68.3 % 00121 cpufreq 1.85 Ghz | 61.9 % 00122 cpufreq 1.65 Ghz | 54.9 % 00123 cpufreq 1400 Mhz | 48.0 % 00124 cpufreq 1200 Mhz | 41.1 % 00125 cpufreq 1000 Mhz | 34.2 % 00126 cpufreq 800 Mhz | 27.3 % 00127 cpufreq Frequency | Speed 00128 cpufreq -----------+--------- 00129 cpufreq 2.45 Ghz | 100.0 % 00130 cpufreq 2.45 Ghz | 77.9 % 00131 cpufreq 2.05 Ghz | 64.6 % 00132 cpufreq 1.85 Ghz | 54.0 % 00133 cpufreq 1.65 Ghz | 51.7 % 00134 cpufreq 1400 Mhz | 45.2 % 00135 cpufreq 1200 Mhz | 39.0 % 00136 cpufreq 1000 Mhz | 33.1 % 00137 cpufreq 800 Mhz | 25.5 % 00138 cpufreq Frequency | Speed 00139 cpufreq -----------+--------- 00140 cpufreq 2.45 Ghz | 93.4 % 00141 cpufreq 2.45 Ghz | 75.7 % 00142 cpufreq 2.05 Ghz | 64.5 % 00143 cpufreq 1.85 Ghz | 59.1 % 00144 cpufreq 1.65 Ghz | 51.4 % 00145 cpufreq 1400 Mhz | 45.9 % 00146 cpufreq 1200 Mhz | 39.3 % 00147 cpufreq 1000 Mhz | 32.7 % 00148 cpufreq 800 Mhz | 25.8 % 00149 cpufreq Frequency | Speed 00150 cpufreq -----------+--------- 00151 cpufreq 2.45 Ghz | 92.1 % 00152 cpufreq 2.45 Ghz | 78.1 % 00153 cpufreq 2.05 Ghz | 65.7 % 00154 cpufreq 1.85 Ghz | 58.6 % 00155 cpufreq 1.65 Ghz | 52.5 % 00156 cpufreq 1400 Mhz | 45.7 % 00157 cpufreq 1200 Mhz | 39.3 % 00158 cpufreq 1000 Mhz | 32.7 % 00159 cpufreq 800 Mhz | 24.3 % 00160 cpufreq Frequency | Speed 00161 cpufreq -----------+--------- 00162 cpufreq 2.45 Ghz | 88.9 % 00163 cpufreq 2.45 Ghz | 79.8 % 00164 cpufreq 2.05 Ghz | 58.4 % 00165 cpufreq 1.85 Ghz | 52.6 % 00166 cpufreq 1.65 Ghz | 46.9 % 00167 cpufreq 1400 Mhz | 41.0 % 00168 cpufreq 1200 Mhz | 35.1 % 00169 cpufreq 1000 Mhz | 29.1 % 00170 cpufreq 800 Mhz | 22.9 % 00171 cpufreq Frequency | Speed 00172 cpufreq -----------+--------- 00173 cpufreq 2.45 Ghz | 92.8 % 00174 cpufreq 2.45 Ghz | 80.1 % 00175 cpufreq 2.05 Ghz | 66.2 % 00176 cpufreq 1.85 Ghz | 59.5 % 00177 cpufreq 1.65 Ghz | 52.9 % 00178 cpufreq 1400 Mhz | 46.2 % 00179 cpufreq 1200 Mhz | 39.5 % 00180 cpufreq 1000 Mhz | 32.9 % 00181 cpufreq 800 Mhz | 26.3 % 00182 cpufreq Frequency | Speed 00183 cpufreq -----------+--------- 00184 cpufreq 2.45 Ghz | 92.9 % 00185 cpufreq 2.45 Ghz | 79.5 % 00186 cpufreq 2.05 Ghz | 66.2 % 00187 cpufreq 1.85 Ghz | 59.6 % 00188 cpufreq 1.65 Ghz | 52.9 % 00189 cpufreq 1400 Mhz | 46.7 % 00190 cpufreq 1200 Mhz | 39.6 % 00191 cpufreq 1000 Mhz | 32.9 % 00192 cpufreq 800 Mhz | 26.3 % 00193 cpufreq FAILED [MEDIUM] CPUFreqCPUsSetToSW_ANY: Test 1, Processors 00194 cpufreq are set to SW_ANY. 00195 cpufreq FAILED [MEDIUM] CPUFreqSW_ANY: Test 1, Firmware not 00196 cpufreq implementing hardware coordination cleanly. Firmware using 00197 cpufreq SW_ANY instead?. 00198 cpufreq 00199 cpufreq ========================================================= 00200 cpufreq 0 passed, 2 failed, 0 warnings, 0 aborted, 0 skipped, 0 00201 cpufreq info only. 00202 cpufreq ========================================================= 00204 summary 00205 summary 0 passed, 2 failed, 0 warnings, 0 aborted, 0 skipped, 0 00206 summary info only. 00207 summary 00208 summary Test Failure Summary 00209 summary ==================== 00210 summary 00211 summary Critical failures: NONE 00212 summary 00213 summary High failures: NONE 00214 summary 00215 summary Medium failures: 2 00216 summary cpufreq test, at 1 log line: 193 00217 summary "Processors are set to SW_ANY." 00218 summary cpufreq test, at 1 log line: 195 00219 summary "Firmware not implementing hardware coordination cleanly. Firmware using SW_ANY instead?." 00220 summary 00221 summary Low failures: NONE 00222 summary 00223 summary Other failures: NONE 00224 summary 00225 summary Test |Pass |Fail |Abort|Warn |Skip |Info | 00226 summary ---------------+-----+-----+-----+-----+-----+-----+ 00227 summary cpufreq | | 2| | | | | 00228 summary ---------------+-----+-----+-----+-----+-----+-----+ 00229 summary Total: | 0| 2| 0| 0| 0| 0| 00230 summary ---------------+-----+-----+-----+-----+-----+-----+ rabbit@rabbit-Lenovo-V570:~$

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• Solaris 11 SRU / Update relationship explained, and blackout period on delivery of new bug fixes eliminated

  - by user12244672

  Relationship between SRUs and Update releases As you may know, Support Repository Updates (SRUs) for Oracle Solaris 11 are released monthly and are available to customers with an appropriate support contract.  SRUs primarily deliver bug fixes.  They may also deliver low risk feature enhancements. Solaris Update are typically released once or twice a year, containing support for new hardware, new software feature enhancements, and all bug fixes available at the time the Update content was finalized.  They also contain a significant number of new bug fixes, for issues found internally in Oracle and complex customer bug fixes which  require significant "soak" time to ensure their efficacy prior to release. Changes to SRU and Update Naming Conventions We're changing the naming convention of Update releases from a date based format such as Oracle Solaris 10 8/11 to a simpler "dot" version numbering, e.g. Oracle Solaris 11.1. Oracle Solaris 11 11/11 (i.e. the initial Oracle Solaris 11 release) may be referred to as 11.0. SRUs will simply be named as "dot.dot" releases, e.g. Oracle Solaris 11.1.1, for SRU1 after Oracle Solaris 11.1. Many Oracle products and infrastructure tools such as BugDB and MOS are tailored towards this "dot.dot" style of release naming, so these name changes align Oracle Solaris with these conventions. No Blackout Periods on Bug Fix Releases The Oracle Solaris 11 release process has been enhanced to eliminate blackout periods on the delivery of new bug fixes to customers. Previously, Oracle Solaris Updates were a superset of all preceding bug fix deliveries.  This made for a very simple update message - that which releases later is always a superset of that which was delivered previously. However, it had a downside.  Once the contents of an Update release were frozen prior to release, the release of new bug fixes for customer issues was also frozen to maintain the Update's superset relationship. Since the amount of change allowed into the final internal builds of an Update release is reduced to mitigate risk, this throttling back also impacted the release of new bug fixes to customers. This meant that there was effectively a 6 to 9 week hiatus on the release of new bug fixes prior to the release of each Update.  That wasn't good for customers awaiting critical bug fixes. We've eliminated this hiatus on the delivery of new bug fixes in Oracle Solaris 11 by allowing new bug fixes to continue to be released in SRUs even after the contents of the next Update release have been frozen. The release of SRUs will remain contiguous, with the first SRU released after the Update release effectively being a superset of both the the Update release and all preceding SRUs*.  That is, later SRUs are supersets of the content of previous SRUs. Therefore, the progression path from the final SRUs prior to the Update release is to the first SRU after the Update release, rather than to the Update release itself. The timeline / logical sequence of releases can be shown as follows: Updates: 11.0                                                11.1                               11.2     etc.                  \                                                         \                                    \ SRUs:       11.0.1, 11.0.2,...,11.0.12, 11.0.13, 11.1.1, 11.1.2,...,11.1.x, 11.2.1, etc. For example, for systems with Oracle Solaris 11 11/11 SRU12.4 or later installed, the recommended update path is to Oracle Solaris 11.1.1 (i.e. SRU1 after Solaris 11.1) or later rather than to the Solaris 11.1 release itself.  This will ensure no bug fixes are "lost" during the update. If for any reason you do wish to update from SRU12.4 or later to the 11.1 release itself - for example to update a test system - the instructions to do so are in the SRU12.4 README, https://updates.oracle.com/Orion/Services/download?type=readme&aru=15564533 For systems with Oracle Solaris 11 11/11 SRU11.4 or earlier installed, customers can update to either the 11.1 release or any 11.1 SRU as both will be supersets of their current version. Please do read the README of the SRU you are updating to, as it will contain important installation instructions which will save you time and effort. *Nerdy details: SRUs only contain the latest change delta relative to the Update on which they are based.  Their dependencies will, however, effectively pull in the Update content.  Customers maintaining a local Repo (e.g. behind their firewall), need to add both the 11.1 content and the relevant SRU content to their Repo, to enable the SRU's dependencies to be resolved.  Both will be available from the standard Support Repo and from MOS.  This is no different to existing SRUs for Oracle Solaris 11.0, whereby you may often get away with using just the SRU content to update, but the original 11.0 content may be needed in the Repo to resolve dependencies.

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• CodePlex Daily Summary for Monday, May 26, 2014

  CodePlex Daily Summary for Monday, May 26, 2014Popular ReleasesClosedXML - The easy way to OpenXML: ClosedXML 0.71.1: More performance improvements. It's faster and consumes less memory.Role Based Views in Microsoft Dynamics CRM 2011: Role Based Views in CRM 2011 and 2013 - 1.1.0.0: Issues fixed in this build: 1. Works for CRM 2013 2. Lookup view not getting blockedSimCityPak: SimCityPak 0.3.1.0: Main New Features: Fixed Importing of Instance Names (get rid of the Dutch translations) Added advanced editor for Decal Dictionaries Added possibility to import .PNG to generate new decals Added advanced editor for Path display entriesSimple Connect To Db: SimpleConnectToDb_v1: SimpleConnectToDb_v1CRM 2011 / CRM 2013 Form Helper: v2014.05.25: v2014.05.25 Added PhoneFormat & PhoneFormatAreaCode v2014.05.24 Initial ReleaseCreate Word documents without MS Word: Release 3.0: Add support for Sections, Sections Headers and Footers and right to left languages.Corporate News App for SharePoint 2013: CorporateNewsApp v1.6.2.0: Important note This version contains a major bug fix about the generic error "Request failed. Unexpected response data from server null" This error occurs on SharePoint Online only, following an update of the Javascript API after May 2014. If you have installed this application manually in your applications company catalog, you can download the CorporateNewsApp.app file in the zip archive and update it manually. If you have installed this application directly from the SharePoint Store, it ...DevOS: DevOS: Plugin-system added Including:DevOS.exe DevOS API.dll Files must be in the some folderTiny Deduplicator: Tiny Deduplicator 1.0.1.0: Increased version number to 1.0.1.0 Moved all options to a separate 'Options' dialog window. Allows the user to specify a selection strategy which will help when dealing with large numbers of duplicate files. Available options are "None," "Keep First," and "Keep Last"C64 Studio: 3.5: Add: BASIC renumber function Add: !PET pseudo op Add: elseif for !if, } else { pseudo op Add: !TRACE pseudo op Add: Watches are saved/restored with a solution Add: Ctrl-A works now in export assembly controls Add: Preliminary graphic import dialog (not fully functional yet) Add: range and block selection in sprite/charset editor (Shift-Click = range, Alt-Click = block) Fix: Expression evaluator could miscalculate when both division and multiplication were in an expression without parenthesisSEToolbox: SEToolbox 01.031.009 Release 1: Added mirroring of ConveyorTubeCurved. Updated Ship cube rotation to rotate ship back to original location (cubes are reoriented but ship appears no different to outsider), and to rotate Grouped items. Repair now fixes the loss of Grouped controls due to changes in Space Engineers 01.030. Added export asteroids. Rejoin ships will merge grouping and conveyor systems (even though broken ships currently only maintain the Grouping on one part of the ship). Installation of this version wi...Player Framework by Microsoft: Player Framework for Windows and WP v2.0: Support for new Universal and Windows Phone 8.1 projects for both Xaml and JavaScript projects. See a detailed list of improvements, breaking changes and a general overview of version 2 ADDITIONAL DOWNLOADSSmooth Streaming Client SDK for Windows 8 Applications Smooth Streaming Client SDK for Windows 8.1 Applications Smooth Streaming Client SDK for Windows Phone 8.1 Applications Microsoft PlayReady Client SDK for Windows 8 Applications Microsoft PlayReady Client SDK for Windows 8.1 Applicat...TerraMap (Terraria World Map Viewer): TerraMap 1.0.6: Added support for the new Terraria v1.2.4 update. New items, walls, and tiles Added the ability to select multiple highlighted block types. Added a dynamic, interactive highlight opacity slider, making it easier to find highlighted tiles with dark colors (and fixed blurriness from 1.0.5 alpha). Added ability to find Enchanted Swords (in the stone) and Water Bolt books Fixed Issue 35206: Hightlight/Find doesn't work for Demon Altars Fixed finding Demon Hearts/Shadow Orbs Fixed inst...DotNet.Highcharts: DotNet.Highcharts 4.0 with Examples: DotNet.Highcharts 4.0 Tested and adapted to the latest version of Highcharts 4.0.1 Added new chart type: Heatmap Added new type PointPlacement which represents enumeration or number for the padding of the X axis. Changed target framework from .NET Framework 4 to .NET Framework 4.5. Closed issues: 974: Add 'overflow' property to PlotOptionsColumnDataLabels class 997: Split container from JS 1006: Series/Categories with numeric names don't render DotNet.Highcharts.Samples Updated s...ConEmu - Windows console with tabs: ConEmu 140523 [Alpha]: ConEmu - developer build x86 and x64 versions. Written in C++, no additional packages required. Run "ConEmu.exe" or "ConEmu64.exe". Some useful information you may found: http://superuser.com/questions/tagged/conemu http://code.google.com/p/conemu-maximus5/wiki/ConEmuFAQ http://code.google.com/p/conemu-maximus5/wiki/TableOfContents If you want to use ConEmu in portable mode, just create empty "ConEmu.xml" file near to "ConEmu.exe" Aspose for Apache POI: Missing Features of Apache POI SL - v 1.1: Release contain the Missing Features in Apache POI SL SDK in Comparison with Aspose.Slides for dealing with Microsoft Power Point. What's New ?Following Examples: Managing Slide Transitions Manage Smart Art Adding Media Player Adding Audio Frame to Slide Feedback and Suggestions Many more examples are yet to come here. Keep visiting us. Raise your queries and suggest more examples via Aspose Forums or via this social coding site.PowerShell App Deployment Toolkit: PowerShell App Deployment Toolkit v3.1.3: Added CompressLogs option to the config file. Each Install / Uninstall creates a timestamped zip file with all MSI and PSAppDeployToolkit logs contained within Added variable expansion to all paths in the configuration file Added documentation for each of the Toolkit internal variables that can be used Changed Install-MSUpdates to continue if any errors are encountered when installing updates Implement /Force parameter on Update-GroupPolicy (ensure that any logoff message is ignored) ...WordMat: WordMat v. 1.07: A quick fix because scientific notation was broken in v. 1.06 read more at http://wordmat.blogspot.com????: 《????》: 《????》（c???）??“????”???????，???????????????C?????????。???????,???????????????????????. ??????????????????????????????????；????????????????????????????。Mini SQL Query: Mini SQL Query (1.0.72.457): Apologies for the previous update! FK issue fixed and also a template data cache issue.New ProjectsASP.Net MCV4 Simplified Code Samples: This project intended to simplify the same. In this project each task is implemented with minimum lines of code to reduces complicity.Calvin: net???CodeLatino by Latinosoft: A Modified version for codeShow -- Probably taking more than a month.freeasyBackup: A free and easy to use Backup Tool for everyone. Without any cloud restrictions. freeasyExplorer: A free and easy to use File Explorer for everyone.openPDFspeedreader: #spritz #pdfreader #speedreader PDF Editor to Edit PDF Files in your ASP.NET Applications: This sample application allows the users to edit PDF files online using Aspose.Pdf for .NET.SharePoint World Cup 2013: world cup 2014SSAS Long Running Query Performance Helper: This utility helps investigate long running multidimensional or mining queries in discovery, de-parameterization and re-parameterization back to source format.

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• DBA Best Practices - A Blog Series: Episode 1 - Backups

  - by Argenis

    This blog post is part of the DBA Best Practices series, on which various topics of concern for daily database operations are discussed. Your feedback and comments are very much welcome, so please drop by the comments section and be sure to leave your thoughts on the subject. Morning Coffee When I was a DBA, the first thing I did when I sat down at my desk at work was checking that all backups had completed successfully. It really was more of a ritual, since I had a dual system in place to check for backup completion: 1) the scheduled agent jobs to back up the databases were set to alert the NOC in failure, and 2) I had a script run from a central server every so often to check for any backup failures. Why the redundancy, you might ask. Well, for one I was once bitten by the fact that database mail doesn't work 100% of the time. Potential causes for failure include issues on the SMTP box that relays your server email, firewall problems, DNS issues, etc. And so to be sure that my backups completed fine, I needed to rely on a mechanism other than having the servers do the taking - I needed to interrogate the servers and ask each one if an issue had occurred. This is why I had a script run every so often. Some of you might have monitoring tools in place like Microsoft System Center Operations Manager (SCOM) or similar 3rd party products that would track all these things for you. But at that moment, we had no resort but to write our own Powershell scripts to do it. Now it goes without saying that if you don't have backups in place, you might as well find another career. Your most sacred job as a DBA is to protect the data from a disaster, and only properly safeguarded backups can offer you peace of mind here. "But, we have a cluster...we don't need backups" Sadly I've heard this line more than I would have liked to. You need to understand that a cluster is comprised of shared storage, and that is precisely your single point of failure. A cluster will protect you from an issue at the Operating System level, and also under an outage of any SQL-related service or dependent devices. But it will most definitely NOT protect you against corruption, nor will it protect you against somebody deleting data from a table - accidentally or otherwise. Backup, fine. How often do I take a backup? The answer to this is something you will hear frequently when working with databases: it depends. What does it depend on? For one, you need to understand how much data your business is willing to lose. This is what's called Recovery Point Objective, or RPO. If you don't know how much data your business is willing to lose, you need to have an honest and realistic conversation about data loss expectations with your customers, internal or external. From my experience, their first answer to the question "how much data loss can you withstand?" will be "zero". In that case, you will need to explain how zero data loss is very difficult and very costly to achieve, even in today's computing environments. Do you want to go ahead and take full backups of all your databases every hour, or even every day? Probably not, because of the impact that taking a full backup can have on a system. That's what differential and transaction log backups are for. Have I answered the question of how often to take a backup? No, and I did that on purpose. You need to think about how much time you have to recover from any event that requires you to restore your databases. This is what's called Recovery Time Objective. Again, if you go ask your customer how long of an outage they can withstand, at first you will get a completely unrealistic number - and that will be your starting point for discussing a solution that is cost effective. The point that I'm trying to get across is that you need to have a plan. This plan needs to be practiced, and tested. Like a football playbook, you need to rehearse the moves you'll perform when the time comes. How often is up to you, and the objective is that you feel better about yourself and the steps you need to follow when emergency strikes. A backup is nothing more than an untested restore Backups are files. Files are prone to corruption. Put those two together and realize how you feel about those backups sitting on that network drive. When was the last time you restored any of those? Restoring your backups on another box - that, by the way, doesn't have to match the specs of your production server - will give you two things: 1) peace of mind, because now you know that your backups are good and 2) a place to offload your consistency checks with DBCC CHECKDB or any of the other DBCC commands like CHECKTABLE or CHECKCATALOG. This is a great strategy for VLDBs that cannot withstand the additional load created by the consistency checks. If you choose to offload your consistency checks to another server though, be sure to run DBCC CHECKDB WITH PHYSICALONLY on the production server, and if you're using SQL Server 2008 R2 SP1 CU4 and above, be sure to enable traceflags 2562 and/or 2549, which will speed up the PHYSICALONLY checks further - you can read more about this enhancement here. Back to the "How Often" question for a second. If you have the disk, and the network latency, and the system resources to do so, why not backup the transaction log often? As in, every 5 minutes, or even less than that? There's not much downside to doing it, as you will have to clear the log with a backup sooner than later, lest you risk running out space on your tlog, or even your drive. The one drawback to this approach is that you will have more files to deal with at restore time, and processing each file will add a bit of extra time to the entire process. But it might be worth that time knowing that you minimized the amount of data lost. Again, test your plan to make sure that it matches your particular needs. Where to back up to? Network share? Locally? SAN volume? This is another topic where everybody has a favorite choice. So, I'll stick to mentioning what I like to do and what I consider to be the best practice in this regard. I like to backup to a SAN volume, i.e., a drive that actually lives in the SAN, and can be easily attached to another server in a pinch, saving you valuable time - you wouldn't need to restore files on the network (slow) or pull out drives out a dead server (been there, done that, it’s also slow!). The key is to have a copy of those backup files made quickly, and, if at all possible, to a remote target on a different datacenter - or even the cloud. There are plenty of solutions out there that can help you put such a solution together. That right there is the first step towards a practical Disaster Recovery plan. But there's much more to DR, and that's material for a different blog post in this series.

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• General Policies and Procedures for Maintaining the Value of Data Assets

  Here is a general list for policies and procedures regarding maintaining the value of data assets. Data Backup Policies and Procedures Backups are very important when dealing with data because there is always the chance of losing data due to faulty hardware or a user activity. So the need for a strategic backup system should be mandatory for all companies. This being said, in the real world some companies that I have worked for do not really have a good data backup plan. Typically when companies tend to take this kind of approach in data backups usually the data is not really recoverable.  Unfortunately when companies do not regularly test their backup plans they get a false sense of security because they think that they are covered. However, I can tell you from personal and professional experience that a backup plan/system is never fully implemented until it is regularly tested prior to the time when it actually needs to be used. Disaster Recovery Plan Expanding on Backup Policies and Procedures, a company needs to also have a disaster recovery plan in order to protect its data in case of a catastrophic disaster.  Disaster recovery plans typically encompass how to restore all of a company’s data and infrastructure back to a restored operational status.  Most Disaster recovery plans also include time estimates on how long each step of the disaster recovery plan should take to be executed.  It is important to note that disaster recovery plans are never fully implemented until they have been tested just like backup plans. Disaster recovery plans should be tested regularly so that the business can be confident in not losing any or minimal data due to a catastrophic disaster. Firewall Policies and Content Filters One way companies can protect their data is by using a firewall to separate their internal network from the outside. Firewalls allow for enabling or disabling network access as data passes through it by applying various defined restrictions. Furthermore firewalls can also be used to prevent access from the internal network to the outside by these same factors. Common Firewall Restrictions Destination/Sender IP Address Destination/Sender Host Names Domain Names Network Ports Companies can also desire to restrict what their network user’s view on the internet through things like content filters. Content filters allow a company to track what webpages a person has accessed and can also restrict user’s access based on established rules set up in the content filter. This device and/or software can block access to domains or specific URLs based on a few factors. Common Content Filter Criteria Known malicious sites Specific Page Content Page Content Theme  Anti-Virus/Mal-ware Polices Fortunately, most companies utilize antivirus programs on all computers and servers for good reason, virus have been known to do the following: Corrupt/Invalidate Data, Destroy Data, and Steal Data. Anti-Virus applications are a great way to prevent any malicious application from being able to gain access to a company’s data.  However, anti-virus programs must be constantly updated because new viruses are always being created, and the anti-virus vendors need to distribute updates to their applications so that they can catch and remove them. Data Validation Policies and Procedures Data validation is very important to ensure that only accurate information is stored. The existence of invalid data can cause major problems when businesses attempt to use data for knowledge based decisions and for performance reporting. Data Scrubbing Policies and Procedures Data scrubbing is valuable to companies in one of two ways. The first can be used to clean data prior to being analyzed for report generation. The second is that it allows companies to remove things like personally Identifiable information from its data prior to transmit it between multiple environments or if the information is sent to an external location. An example of this can be seen with medical records in regards to HIPPA laws that prohibit the storage of specific personal and medical information. Additionally, I have professionally run in to a scenario where the Canadian government does not allow any Canadian’s personal information to be stored on a server not located in Canada. Encryption Practices The use of encryption is very valuable when a company needs to any personal information. This allows users with the appropriated access levels to view or confirm the existence or accuracy of data within a system by either decrypting the information or encrypting a piece of data and comparing it to the stored version.  Additionally, if for some unforeseen reason the data got in to the wrong hands then they would have to first decrypt the data before they could even be able to read it. Encryption just adds and additional layer of protection around data itself. Standard Normalization Practices The use of standard data normalization practices is very important when dealing with data because it can prevent allot of potential issues by eliminating the potential for unnecessary data duplication. Issues caused by data duplication include excess use of data storage, increased chance for invalidated data, and over use of data processing. Network and Database Security/Access Policies Every company has some form of network/data access policy even if they have none. These policies help secure data from being seen by inappropriate users along with preventing the data from being updated or deleted by users. In addition, without a good security policy there is a large potential for data to be corrupted by unassuming users or even stolen. Data Storage Policies Data storage polices are very important depending on how they are implemented especially when a company is trying to utilize them in conjunction with other policies like Data Backups. I have worked at companies where all network user folders are constantly backed up, and if a user wanted to ensure the existence of a piece of data in the form of a file then they had to store that file in their network folder. Conversely, I have also worked in places where when a user logs on or off of the network there entire user profile is backed up. Training Policies One of the biggest ways to prevent data loss and ensure that data will remain a company asset is through training. The practice of properly train employees on how to work with in systems that access data is crucial when trying to ensure a company’s data will remain an asset. Users need to be trained on how to manipulate a company’s data in order to perform their tasks to reduce the chances of invalidating data.

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• DBA Best Practices - A Blog Series: Episode 1 - Backups

  - by Argenis

    This blog post is part of the DBA Best Practices series, on which various topics of concern for daily database operations are discussed. Your feedback and comments are very much welcome, so please drop by the comments section and be sure to leave your thoughts on the subject. Morning Coffee When I was a DBA, the first thing I did when I sat down at my desk at work was checking that all backups have completed successfully. It really was more of a ritual, since I had a dual system in place to check for backup completion: 1) the scheduled agent jobs to back up the databases were set to alert the NOC in failure, and 2) I had a script run from a central server every so often to check for any backup failures. Why the redundancy, you might ask. Well, for one I was once bitten by the fact that database mail doesn't work 100% of the time. Potential causes for failure include issues on the SMTP box that relays your server email, firewall problems, DNS issues, etc. And so to be sure that my backups completed fine, I needed to rely on a mechanism other than having the servers do the taking - I needed to interrogate the servers and ask each one if an issue had occurred. This is why I had a script run every so often. Some of you might have monitoring tools in place like Microsoft System Center Operations Manager (SCOM) or similar 3rd party products that would track all these things for you. But at that moment, we had no resort but to write our own Powershell scripts to do it. Now it goes without saying that if you don't have backups in place, you might as well find another career. Your most sacred job as a DBA is to protect the data from a disaster, and only properly safeguarded backups can offer you peace of mind here. "But, we have a cluster...we don't need backups" Sadly I've heard this line more than I would have liked to. You need to understand that a cluster is comprised of shared storage, and that is precisely your single point of failure. A cluster will protect you from an issue at the Operating System level, and also under an outage of any SQL-related service or dependent devices. But it will most definitely NOT protect you against corruption, nor will it protect you against somebody deleting data from a table - accidentally or otherwise. Backup, fine. How often do I take a backup? The answer to this is something you will hear frequently when working with databases: it depends. What does it depend on? For one, you need to understand how much data your business is willing to lose. This is what's called Recovery Point Objective, or RPO. If you don't know how much data your business is willing to lose, you need to have an honest and realistic conversation about data loss expectations with your customers, internal or external. From my experience, their first answer to the question "how much data loss can you withstand?" will be "zero". In that case, you will need to explain how zero data loss is very difficult and very costly to achieve, even in today's computing environments. Do you want to go ahead and take full backups of all your databases every hour, or even every day? Probably not, because of the impact that taking a full backup can have on a system. That's what differential and transaction log backups are for. Have I answered the question of how often to take a backup? No, and I did that on purpose. You need to think about how much time you have to recover from any event that requires you to restore your databases. This is what's called Recovery Time Objective. Again, if you go ask your customer how long of an outage they can withstand, at first you will get a completely unrealistic number - and that will be your starting point for discussing a solution that is cost effective. The point that I'm trying to get across is that you need to have a plan. This plan needs to be practiced, and tested. Like a football playbook, you need to rehearse the moves you'll perform when the time comes. How often is up to you, and the objective is that you feel better about yourself and the steps you need to follow when emergency strikes. A backup is nothing more than an untested restore Backups are files. Files are prone to corruption. Put those two together and realize how you feel about those backups sitting on that network drive. When was the last time you restored any of those? Restoring your backups on another box - that, by the way, doesn't have to match the specs of your production server - will give you two things: 1) peace of mind, because now you know that your backups are good and 2) a place to offload your consistency checks with DBCC CHECKDB or any of the other DBCC commands like CHECKTABLE or CHECKCATALOG. This is a great strategy for VLDBs that cannot withstand the additional load created by the consistency checks. If you choose to offload your consistency checks to another server though, be sure to run DBCC CHECKDB WITH PHYSICALONLY on the production server, and if you're using SQL Server 2008 R2 SP1 CU4 and above, be sure to enable traceflags 2562 and/or 2549, which will speed up the PHYSICALONLY checks further - you can read more about this enhancement here. Back to the "How Often" question for a second. If you have the disk, and the network latency, and the system resources to do so, why not backup the transaction log often? As in, every 5 minutes, or even less than that? There's not much downside to doing it, as you will have to clear the log with a backup sooner than later, lest you risk running out space on your tlog, or even your drive. The one drawback to this approach is that you will have more files to deal with at restore time, and processing each file will add a bit of extra time to the entire process. But it might be worth that time knowing that you minimized the amount of data lost. Again, test your plan to make sure that it matches your particular needs. Where to back up to? Network share? Locally? SAN volume? This is another topic where everybody has a favorite choice. So, I'll stick to mentioning what I like to do and what I consider to be the best practice in this regard. I like to backup to a SAN volume, i.e., a drive that actually lives in the SAN, and can be easily attached to another server in a pinch, saving you valuable time - you wouldn't need to restore files on the network (slow) or pull out drives out a dead server (been there, done that, it’s also slow!). The key is to have a copy of those backup files made quickly, and, if at all possible, to a remote target on a different datacenter - or even the cloud. There are plenty of solutions out there that can help you put such a solution together. That right there is the first step towards a practical Disaster Recovery plan. But there's much more to DR, and that's material for a different blog post in this series.

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• CodePlex Daily Summary for Sunday, September 29, 2013

  CodePlex Daily Summary for Sunday, September 29, 2013Popular ReleasesAudioWordsDownloader: AudioWordsDownloader 1.1 build 88: New features -------- list of words (mp3 files) is available upon typing when a download path is defined list of download paths is added paths history settings added Bug fixed ----- case mismatch in word search field fixed path not exist bug fixed when history has been used path, when filled from dialog, not stored refresh autocomplete list after path change word sought is deleted when path is changed at the end sought word list is deleted word list not refreshed download end...Activity Viewer 2012: Activity Viewer 2012 V 5.0.0.3: Planning to add new features: 1. Import/Export rules 2. Tabular mode multi servers connections.Tweetinvi a friendly Twitter C# API: Alpha 0.8.3.0: Version 0.8.3.0 emphasis on the FIlteredStream and ease how to manage Exceptions that can occur due to the network or any other issue you might encounter. Will be available through nuget the 29/09/2013. FilteredStream Features provided by the Twitter Stream API - Ability to track specific keywords - Ability to track specific users - Ability to track specific locations Additional features - Detect the reasons the tweet has been retrieved from the Filtered API. You have access to both the ma...AcDown?????: AcDown????? v4.5: ??●AcDown??????????、??、??、???????。????，????，?????????????????????????。???????????Acfun、????(Bilibili)、??、??、YouTube、??、???、??????、SF????、????????????。 ●??????AcPlay?????，??????、????????????????。 ● AcDown???????C#??，????.NET Framework 2.0??。?????"Acfun?????"。 ??v4.5 ???? AcPlay????????v3.5 ????????，???????????30% ?? ???????GoodManga.net???? ?? ?????????? ?? ??Acfun?????????? ??Bilibili??????????? ?????????flvcd???????? ??SfAcg????????????? ???????????? ???????????????? ????32...OfflineBrowser: Release v1.2: This release includes some multi-threading support, a better progress bar, more JavaScript fixes, and a help system. This release is also portable (can run with no issues from a flash drive).CtrlAltStudio Viewer: CtrlAltStudio Viewer 1.0.0.34288 Release: This release of the CtrlAltStudio Viewer includes the following significant features: Stereoscopic 3D display support. Based on Firestorm viewer 4.4.2 codebase. For more details, see the release notes linked to below. Release notes: http://ctrlaltstudio.com/viewer/release-notes/1-0-0-34288-release Support info: http://ctrlaltstudio.com/viewer/support Privacy policy: http://ctrlaltstudio.com/viewer/privacy Disclaimer: This software is not provided or supported by Linden Lab, the makers of ...CrmSvcUtil Generate Attribute Constants: Generate Attribute Constants (1.0.5018.28159): Built against version 5.0.15 of the CRM SDK Fixed issue where constant for primary key attribute was being duplicated in all entity classes Added ability to override base class for entity classesC# Intellisense for Notepad++: Release v1.0.6.0: Added support for classless scripts To avoid the DLLs getting locked by OS use MSI file for the installation.CS-Script for Notepad++: Release v1.0.6.0: Added support for classless scripts To avoid the DLLs getting locked by OS use MSI file for the installation.SimpleExcelReportMaker: Serm 0.02: SourceCode and SampleMagick.NET: Magick.NET 6.8.7.001: Magick.NET linked with ImageMagick 6.8.7.0. Breaking changes: - ToBitmap method of MagickImage returns a png instead of a bmp. - Changed the value for full transparency from 255(Q8)/65535(Q16) to 0. - MagickColor now uses floats instead of Byte/UInt16.Media Companion: Media Companion MC3.578b: With the feedback received over the renaming of Movie Folders, and files, there has been some refinement done. As well as I would like to introduce Blu-Ray movie folder support, for Pre-Frodo and Frodo onwards versions of XBMC. To start with, Context menu option for renaming movies, now has three sub options: Movie & Folder, Movie only & Folder only. The option Manual Movie Rename needs to be selected from Movie Preferences, but the autoscrape boxes do not need to be selected. Blu Ray Fo...WDTVHubGen - Adds Metadata, thumbnails and subtitles to WDTV Live Hubs: WDTVHubGen v2.1.3.api release: This is for the brave at heart, this is the maint release to update to the new movie api. please send feedback on fix requests.FFXIV Crafting Simulator: Crafting Simulator 2.3: - Major refactoring of the code behind. - Added a current durability and a current CP textbox.DNN CMS Platform: 07.01.02: Major HighlightsAdded the ability to manage the Vanity URL prefix Added the ability to filter members in the member directory by role Fixed issue where the user could inadvertently click the login button multiple times Fixed issues where core classes could not be used in out of process cache provider Fixed issue where profile visibility submenu was not displayed correctly Fixed issue where the member directory was broken when Convert URL to lowercase setting was enabled Fixed issu...Rawr: Rawr 5.4.1: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr Addon (NOT UPDATED YET FOR MOP)We now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including ba...Sample MVC4 EF Codefirst Architecture: RazMVCWebApp ver 1.1: Signal R sample is added.CODE Framework: 4.0.30923.0: See change notes in the documentation section for details on what's new. Note: If you download the class reference help file with, you have to right-click the file, pick "Properties", and then unblock the file, as many browsers flag the file as blocked during download (for security reasons) and thus hides all content.JayData -The unified data access library for JavaScript: JayData 1.3.2 - Indian Summer Edition: JayData is a unified data access library for JavaScript to CRUD + Query data from different sources like WebAPI, OData, MongoDB, WebSQL, SQLite, HTML5 localStorage, Facebook or YQL. The library can be integrated with KendoUI, Angular.js, Knockout.js or Sencha Touch 2 and can be used on Node.js as well. See it in action in this 6 minutes video KendoUI examples: JayData example site Examples for map integration JayData example site What's new in JayData 1.3.2 - Indian Summer Edition For detai...ZXing.Net: ZXing.Net 0.12.0.0: sync with rev. 2892 of the java version new PDF417 decoder improved Aztec decoder global speed improvements direct Kinect support for ColorImageFrame better Structured Append support many other small bug fixes and improvementsNew ProjectsCACHEDB: CLIENT-DATABASE || CLIENT_CACHEDB-DATABASEClassic WiX Burn Theme: A WiX Burn theme inspired by the classic WiX wizard user interface.CryptStr.Fody: A post-build weaver that encrypts literal strings in your .NET assemblies without breaking ClickOnce.Easy Code: A setting framework.EduSoft: This is a school eg.GameStuff: GameStuff is a library of Physics and Geometrics concepts for video game. Nekora Test Project: Nekora test projectPopCorn Console Game: Simple console gameRadioController: This project started from people installing Tablets in Mustangs. You would typically loose most control of the radio. This projects brings that back!Random searcher i pochodne: Wyszukiwarka plików multimedialnych i czego dusza zapragnie.SporkRandom: A .NET (C#, Visual Basic) interface for the true random number generator service of random.org

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• The True Cost of a Solution

  - by D'Arcy Lussier

  I had a Twitter chat recently with someone suggesting Oracle and SQL Server were losing out to OSS (Open Source Software) in the enterprise due to their issues with scaling or being too generic (one size fits all). I challenged that a bit, as my experience with enterprise sized clients has been different – adverse to OSS but receptive to an established vendor. The response I got was: Found it easier to influence change by showing how X can’t solve our problems or X is extremely costly to scale. Money talks. I think this is definitely the right approach for anyone pitching an alternate or alien technology as part of a solution: identify the issue, identify the solution, then present pros and cons including a cost/benefit analysis. What can happen though is we get tunnel vision and don’t present a full view of the costs associated with a solution. An “Acura”te Example (I’m so clever…) This is my dream vehicle, a Crystal Black Pearl coloured Acura MDX with the SH-AWD package! We’re a family of 4 (5 if my daughters ever get their wish of adding a dog), and I’ve always wanted a luxury type of vehicle, so this is a perfect replacement in a few years when our Rav 4 has hit the 8 – 10 year mark. MSRP – $62,890 But as we all know, that’s not *really* the cost of the vehicle. There’s taxes and fees added on, there’s the extended warranty if I choose to purchase it, there’s the finance rate that needs to be factored in… MSRP –   $62,890 Taxes –      $7,546 Warranty - $2,500 SubTotal – $72,936 Finance Charge – $ 1094.04 Grand Total – $74,030 Well! Glad we did that exercise – we discovered an extra $11k added on to the MSRP! Well now we have our true price…or do we? Lifetime of the Vehicle I’m expecting to have this vehicle for 7 – 10 years. While the hard cost of the vehicle is known and dealt with, the costs to run and maintain the vehicle are on top of this. I did some research, and here’s what I’ve found: Fuel and Mileage Gas prices are high as it is for regular fuel, but getting into an MDX will require that I *only* purchase premium fuel, which comes at a premium price. I need to expect my bill at the pump to be higher. Comparing the MDX to my 2007 Rav4 also shows I’ll be gassing up more often. The Rav4 has a city MPG of 21, while the MDX plummets to 16! The MDX does have a bigger fuel tank though, so all in all the number of times I hit the pumps might even out. Still, I estimate I’ll be spending approximately $8000 – $10000 more on gas over a 10 year period than my current Rav4. Service Options Limited Although I have options with my Toyota here in Winnipeg (we have 4 Toyota dealerships), I do go to my original dealer for any service work. Still, I like the fact that I have options. However, there’s only one Acura dealership in all of Winnipeg! So if, for whatever reason, I’m not satisfied with the level of service I’m stuck. Non Warranty Service Work Also let’s not forget that there’s a bulk of work required every year that is *not* covered under warranty – oil changes, tire rotations, brake pads, etc. I expect I’ll need to get new tires at the 5 years mark as well, which can easily be $1200 – $1500 (I just paid $1000 for new tires for the Rav4 and we’re at the 5 year mark). Now these aren’t going to be *new* costs that I’m not used to from our existing vehicles, but they should still be factored in. I’d budget $500/year, or $5000 over the 10 years I’ll own the vehicle. Final Assessment So let’s re-assess the true cost of my dream MDX: MSRP                    $62,890 Taxes                       $7,546 Warranty                 $2,500 Finance Charge         $1094 Gas                        $10,000 Service Work            $5000 Grand Total           $89,030 So now I have a better idea of 10 year cost overall, and I’ve identified some concerns with local service availability. And there’s now much more to consider over the original $62,890 price tag. Tying This Back to Technology Solutions The process that we just went through is no different than what organizations do when considering implementing a new system, technology, or technology based solution, within their environments. It’s easy to tout the short term cost savings of particular product/platform/technology in a vacuum. But its when you consider the wider impact that the true cost comes into play. Let’s create a scenario: A company is not happy with its current data reporting suite. An employee suggests moving to an open source solution. The selling points are: - Because its open source its free - The organization would have access to the source code so they could alter it however they wished - It provided features not available with the current reporting suite At first this sounds great to the management and executive, but then they start asking some questions and uncover more information: - The OSS product is built on a technology not used anywhere within the organization - There are no vendors offering product support for the OSS product - The OSS product requires a specific server platform to operate on, one that’s not standard in the organization All of a sudden, the true cost of implementing this solution is starting to become clearer. The company might save money on licensing costs, but their training costs would increase significantly – developers would need to learn how to develop in the technology the OSS solution was built on, IT staff must learn how to set up and maintain a new server platform within their existing infrastructure, and if a problem was found there was no vendor to contact for support. The true cost of implementing a “free” OSS solution is actually spinning up a project to implement it within the organization – no small cost. And that’s just the short-term cost. Now the organization must ensure they maintain trained staff who can make changes to the OSS reporting solution and IT staff that will stay knowledgeable in the new server platform. If those skills are very niche, then higher labour costs could be incurred if those people are hard to find or if trained employees use that knowledge as leverage for higher pay. Maybe a vendor exists that will contract out support, but then there are those costs to consider as well. And let’s not forget end-user training – in our example, anyone that runs reports will need to be trained on how to use the new system. Here’s the Point We still tend to look at software in an “off the shelf” kind of way. It’s very easy to say “oh, this product is better than vendor x’s product – and its free because its OSS!” but the reality is that implementing any new technology within an organization has a cost regardless of the retail price of the product. Training, integration, support – these are real costs that impact an organization and span multiple departments. Whether you’re pitching an improved business process, a new system, or a new technology, you need to consider the bigger picture costs of implementation. What you define as success (in our example, having better reporting functionality) might not be what others define as success if implementing your solution causes them issues. A true enterprise solution needs to consider the entire enterprise.

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• Wireless networks are not detected at start up in Ubuntu 12.04

  - by Kanhaiya Mishra

  I have recently (three four days ago) installed Ubuntu 12.04 via windows installer i.e. wubi.exe. After the installation completed wireless and Ethernet were both working well. But after restart wireless networks didn't show up while in the network manager both networking and wireless were enabled. Though sometimes after boot it did show the networks available but very rarely. So I went through various posts regarding wireless issues in Ubuntu 12.04 and tried so many things but ended up in nothing satisfactory. I have Broadcom 4313 LAN network controller and brcmsmac driver. Then relying on some suggestions I tried to install bcm-wl driver but couldn't install due to some error in jockeyl.log file. Then i tried fresh installation of the same driver but still could resolve the startup issues with wireless. Then again I reinstalled Ubuntu inside windows using wubi installer. This time again same problem occurred after boot. But this time I successfully installed wl driver before disturbing file-system files of Ubuntu. But again the same issue. This time I noticed some new things: If I inserted Ethernet/LAN cable before startup then wireless networks are available and of course LAN(wired) networks also work. but if i don't plug in cable before startup and then plug it after startup then it didn't detect Ethernet network neither wireless. So I haven't noticed it before that LAN along with wifi also doesn't work after startup. But if i suspend the session and make it sleep and again login then it worked. I tried it every time that WLAN worked perfectly. But still i m unable to resolve that startup problem. Each time i boot first I have to suspend it once then only networks are available. It irritates me each time i reboot/boot my lappy. So please help out of this problem. Any ideas/help regarding this issue would be highly appreciated. Some of the commands that i run gave following results: # lspci 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 12) 00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 12) 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) 00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06) 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06) 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06) 00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 06) 00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 06) 00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6) 00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 06) 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 06) 00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06) 00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 06) 03:00.0 Network controller: Broadcom Corporation BCM4313 802.11b/g/n Wireless LAN Controller (rev 01) 04:00.0 Ethernet controller: Atheros Communications Inc. AR8152 v1.1 Fast Ethernet (rev c1) ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02) ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02) ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02) ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02) ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02) ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02) # sudo lshw -C network *-network description: Wireless interface product: BCM4313 802.11b/g/n Wireless LAN Controller vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:03:00.0 logical name: eth1 version: 01 serial: 70:f1:a1:49:b6:ab width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=wl0 driverversion=5.100.82.38 ip=192.168.1.7 latency=0 multicast=yes wireless=IEEE 802.11 resources: irq:17 memory:f0500000-f0503fff *-network description: Ethernet interface product: AR8152 v1.1 Fast Ethernet vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:04:00.0 logical name: eth0 version: c1 serial: b8:ac:6f:6b:f7:4a capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.0-NAPI firmware=N/A latency=0 link=no multicast=yes port=twisted pair resources: irq:44 memory:f0400000-f043ffff ioport:2000(size=128) # lsmod | grep wl wl 2568210 0 lib80211 14381 2 lib80211_crypt_tkip,wl # sudo iwlist eth1 scanning eth1 Scan completed : Cell 01 - Address: 30:46:9A:85:DA:9A ESSID:"BH DASHIR 2" Mode:Managed Frequency:2.462 GHz (Channel 11) Quality:4/5 Signal level:-60 dBm Noise level:-98 dBm IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : CCMP Pairwise Ciphers (1) : CCMP Authentication Suites (1) : PSK IE: Unknown: DD7F0050F204104A00011010440001021041000100103B000103104700109AFE7D908F8E2D381860668BA2E8D8771021000D4E4554474541522C20496E632E10230009574752363134763130102400095747523631347631301042000538333235381054000800060050F204000110110009574752363134763130100800020084 Encryption key:on Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s 24 Mb/s; 36 Mb/s; 54 Mb/s; 6 Mb/s; 9 Mb/s 12 Mb/s; 48 Mb/s Cell 02 - Address: C0:3F:0E:EB:45:14 ESSID:"BH DASHIR 3" Mode:Managed Frequency:2.462 GHz (Channel 11) Quality:2/5 Signal level:-71 dBm Noise level:-98 dBm IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : CCMP Pairwise Ciphers (1) : CCMP Authentication Suites (1) : PSK IE: Unknown: DD7F0050F204104A00011010440001021041000100103B00010310470010F3C9BBE499D140540F530E7EBEDE2F671021000D4E4554474541522C20496E632E10230009574752363134763130102400095747523631347631301042000538333235381054000800060050F204000110110009574752363134763130100800020084 Encryption key:on Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s 24 Mb/s; 36 Mb/s; 54 Mb/s; 6 Mb/s; 9 Mb/s 12 Mb/s; 48 Mb/s Cell 03 - Address: A0:21:B7:A8:2F:C0 ESSID:"BH DASHIR 4" Mode:Managed Frequency:2.422 GHz (Channel 3) Quality:1/5 Signal level:-86 dBm Noise level:-98 dBm IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : CCMP Pairwise Ciphers (1) : CCMP Authentication Suites (1) : PSK IE: Unknown: DD8B0050F204104A0001101044000102103B0001031047001000000000000010000000A021B7A82FC01021000D4E6574676561722C20496E632E10230009574E523130303076321024000456324831104200046E6F6E651054000800060050F20400011011001B574E5231303030763228576972656C6573732041502D322E344729100800020086103C000103 Encryption key:on Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s; 36 Mb/s 48 Mb/s; 54 Mb/s

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• Delight and Excite

  - by Applications User Experience

  Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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• SOA Implementation Challenges

  Why do companies think that if they put up a web service that they are doing Service-Oriented Architecture (SOA)? Unfortunately, the IT and business world love to run on the latest hype or buzz words of which very few even understand the meaning. One of the largest issues companies have today as they consider going down the path of SOA, is the lack of knowledge regarding the architectural style and the over usage of the term SOA. So how do we solve this issue?I am sure most of you are thinking by now that you know what SOA is because you developed a few web services.  Isn’t that SOA, right? No, that is not SOA, but instead Just Another Web Service (JAWS). For us to better understand what SOA is let’s look at a few definitions.Douglas K. Bary defines service-oriented architecture as a collection of services. These services are enabled to communicate with each other in order to pass data or coordinating some activity with other services.If you look at this definition closely you will notice that Bary states that services communicate with each other. Let us compare this statement with my first statement regarding companies that claim to be doing SOA when they have just a collection of web services. In order for these web services to for an SOA application they need to be interdependent on one another forming some sort of architectural hierarchy. Just because a company has a few web services does not mean that they are all interconnected.SearchSOA from TechTarget.com states that SOA defines how two computing entities work collectively to enable one entity to perform a unit of work on behalf of another. Once again, just because a company has a few web services does not guarantee that they are even working together let alone if they are performing work for each other.SearchSOA also points out service interactions should be self-contained and loosely-coupled so that all interactions operate independent of each other.Of all the definitions regarding SOA Thomas Erl’s seems to shed the most light on this concept. He states that “SOA establishes an architectural model that aims to enhance the efficiency, agility, and productivity of an enterprise by positioning services as the primary means through which solution logic is represented in support of the realization of the strategic goals associated with service-oriented computing.” (Erl, 2011) Once again this definition proves that a collection of web services does not mean that a company is doing SOA. However, it does mean that a company has a collection of web services, and that is it.In order for a company to start to go down the path of SOA, they must take  a hard look at their existing business process while abstracting away any technology so that they can define what is they really want to accomplish. Once a company has done this, they can begin to factor out common sub business process like credit card process, user authentication or system notifications in to small components that can be built independent of each other and then reassembled to form new and dynamic services that are loosely coupled and agile in that they can change as a business grows.Another key pitfall of companies doing SOA is the fact that they let vendors drive their architecture. Why do companies do this? Vendors’ do not hold your company’s success as their top priority; in fact they hold their own success as their top priority by selling you as much stuff as you are willing to buy. In my experience companies tend to strive for the maximum amount of benefits with a minimal amount of cost. Does anyone else see any conflicts between this and the driving force behind vendors.Mike Kavis recommends in an article written in CIO.com that companies need to figure out what they need before they talk to a vendor or at least have some idea of what they need. It is important to thoroughly evaluate each vendor and watch them perform a live demo of their system so that you as the company fully understand what kind of product or service the vendor is actually offering. In addition, do research on each vendor that you are considering, check out blog posts, online reviews, and any information you can find on the vendor through various search engines.Finally he recommends companies to verify any recommendations supplied by a vendor. From personal experience this is very important. I can remember when the company I worked for purchased a $200,000 add-on to their phone system that never actually worked as it was intended. In fact, just after my departure from the company started the process of attempting to get their money back from the vendor. This potentially could have been avoided if the company had done the research before selecting this vendor to ensure that their product and vendor would live up to their claims. I know that some SOA vendor offer free training regarding SOA because they know that there are a lot of misconceptions about the topic. Superficially this is a great thing for companies to take part in especially if the company is starting to implement SOA architecture and are still unsure about some topics or are looking for some guidance regarding the topic. However beware that some companies will focus on their product line only regarding the training. As an example, InfoWorld.com claims that companies providing deep seminars disguised as training, focusing more about ESBs and SOA governance technology, and less on how to approach and solve the architectural issues of the attendees.In short, it is important to remember that we as software professionals are responsible for guiding a business’s technology sections should be well informed and fully understand any new concepts that may be considered for implementation. As I have demonstrated already a company that has a few web services does not mean that they are doing SOA.  Additionally, we must not let the new buzz word of the day drive our technology, but instead our technology decisions should be driven from research and proven experience. Finally, it is important to rely on vendors when necessary, however, always take what they say with a grain of salt while cross checking any claims that they may make because we have to live with the aftermath of a system after the vendors are gone.   References: Barry, D. K. (2011). Service-oriented architecture (SOA) definition. Retrieved 12 12, 2011, from Service-Architecture.com: http://www.service-architecture.com/web-services/articles/service-oriented_architecture_soa_definition.html Connell, B. (2003, 9). service-oriented architecture (SOA). Retrieved 12 12, 2011, from SearchSOA: http://searchsoa.techtarget.com/definition/service-oriented-architecture Erl, T. (2011, 12 12). Service-Oriented Architecture. Retrieved 12 12, 2011, from WhatIsSOA: http://www.whatissoa.com/p10.php InfoWorld. (2008, 6 1). Should you get your SOA knowledge from SOA vendors? . Retrieved 12 12, 2011, from InfoWorld.com: http://www.infoworld.com/d/architecture/should-you-get-your-soa-knowledge-soa-vendors-453 Kavis, M. (2008, 6 18). Top 10 Reasons Why People are Making SOA Fail. Retrieved 12 13, 2011, from CIO.com: http://www.cio.com/article/438413/Top_10_Reasons_Why_People_are_Making_SOA_Fail?page=5&taxonomyId=3016  

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• Redaction in AutoVue

  - by [email protected]

  As the trend to digitize all paper assets continues, so does the push to digitize all the processes around these assets. One such process is redaction - removing sensitive or classified information from documents. While for some this may conjure up thoughts of old CIA documents filled with nothing but blacked out pages, there are actually many uses for redaction today beyond military and government. Many companies have a need to remove names, phone numbers, social security numbers, credit card numbers, etc. from documents that are being scanned in and/or released to the public or less privileged users - insurance companies, banks and legal firms are a few examples. The process of digital redaction actually isn't that far from the old paper method: Step 1. Find a folder with a big red stamp on it labeled "TOP SECRET" Step 2. Make a copy of that document, since some folks still need to access the original contents Step 3. Black out the text or pages you want to hide Step 4. Release or distribute this new 'redacted' copy So where does a solution like AutoVue come in? Well, we've really been doing all of these things for years! 1. With AutoVue's VueLink integration and iSDK, we can integrate to virtually any content management system and view documents of almost any format with a single click. Finding the document and opening it in AutoVue: CHECK! 2. With AutoVue's markup capabilities, adding filled boxes (or other shapes) around certain text is a no-brainer. You can even leverage AutoVue's powerful APIs to automate the addition of markups over certain text or pre-defined regions using our APIs. Black out the text you want to hide: CHECK! 3. With AutoVue's conversion capabilities, you can 'burn-in' the comments into a new file, either as a TIFF, JPEG or PDF document. Burning-in the redactions avoids slip-ups like the recent (well-publicized) TSA one. Through our tight integrations, the newly created copies can be directly checked into the content management system with no manual intervention. Make a copy of that document: CHECK! 4. Again, leveraging AutoVue's integrations, we can now define rules in the system based on a user's privileges. An 'authorized' user wishing to view the document from the repository will get exactly that - no redactions. An 'unauthorized' user, when requesting to view that same document, can get redirected to open the redacted copy of the same document. Release or distribute the new 'redacted' copy: CHECK! See this movie (WMV format, 2mins, 20secs, no audio) for a quick illustration of AutoVue's redaction capabilities. It shows how redactions can be added based on text searches, manual input or pre-defined templates/regions. Let us know what you think in the comments. And remember - this is all in our flagship AutoVue product - no additional software required!

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• Add Microsoft Core Fonts to Ubuntu

  - by Matthew Guay

  Have you ever needed the standard Microsoft fonts such as Times New Roman on your Ubuntu computer?  Here’s how you can easily add the core Microsoft fonts to Ubuntu. Times New Roman, Arial, and other core Microsoft fonts are still some of the most commonly used fonts in documents and websites.  Times New Roman especially is often required for college essays, legal docs, and other critical documents that you may need to write or edit.  Ubuntu includes the Liberation alternate fonts that include similar alternates to Times New Roman, Arial, and Courier New, but these may not be accepted by professors and others when a certain font is required.  But, don’t worry; it only takes a couple clicks to add these fonts to Ubuntu for free. Installing the Core Microsoft Fonts Microsoft has released their core fonts, including Times New Roman and Arial, for free, and you can easily download these from the Software Center.  Open your Applications menu, and select Ubuntu Software Center.   In the search box enter the following: ttf-mscorefonts Click Install on the “Installer for Microsoft TrueType core fonts” directly in the search results. Enter your password when requested, and click Authenticate. The fonts will then automatically download and install in a couple minutes depending on your internet connection speed. Once the install is finished, you can launch OpenOffice Writer to try out the new fonts.  Here’s a preview of all the fonts included in this pack.  And, yes, this does included the infamous Comic Sans and Webdings fonts as well as the all-important Times New Roman. Please Note:  By default in Ubuntu, OpenOffice uses Liberation Serif as the default font, but after installing this font pack, the default font will switch to Times New Roman. Adding Other Fonts In addition to the Microsoft Core Fonts, the Ubuntu Software Center has hundreds of free fonts available.  Click the Fonts link on the front page to explore these, and install the same as above. If you’ve downloaded another font individually, you can also install it easily in Ubuntu.  Just double-click it, and then click Install in the preview window. Conclusion Although you may prefer the fonts that are included with Ubuntu, there are many reasons why having the Microsoft core fonts can be helpful.  Thankfully it’s easy in Ubuntu to install them, so you’ll never have to worry about not having them when you need to edit an important document. Similar Articles Productive Geek Tips Enable Smooth fonts on Ubuntu LinuxEmbed True Type Fonts in Word and PowerPoint 2007 DocumentsNew Vista Syntax for Opening Control Panel Items from the Command-lineStupid Geek Tricks: Enable More Fonts for the Windows Command PromptAdding extra Repositories on Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Awe inspiring, inter-galactic theme (Win 7) Case Study – How to Optimize Popular Wordpress Sites Restore Hidden Updates in Windows 7 & Vista Iceland an Insurance Job? Find Downloads and Add-ins for Outlook Recycle !

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• iiR Hospital Digital 2011: Tras la historia digital ¿qué?

  - by Eloy M. Rodríguez

  Como el acceso a la documentación está restringido, sólo voy a comentar por encima algunos temas o planteamientos que me han llamado la atención del VI Foro Hospital Digital 2011, organizado por iiR. Y comienzo destacando la buena moderación de Maribel Grau del Hospital Clínic de Barcelona que estuvo sobria, eficaz y motivadora del debate. Me impresionó el proyecto Hospital Líquido del Hospital San Joan de Deu de Barcelona por el compromiso corporativo con una medicina colaborativa involucrando a los pacientes y a los profesionales, con unas iniciativas de eSalud y Salud2.0 avanzadas y apoyadas en un buen soporte legal, tecnológico, de los profesionales y con procesos bien definidos. Es un tema corporativo y no una prueba, como bien explicó Jorge Juan Fernández y detalló después Júlia Cutillas, cuyo rol, por cierto, es de Community Manager. En el debate salió el tema del retorno de la inversión y ese es un tema inmaduro, ya que es difícil de encontrar métricas adecuadas, pero no dudan de su continuidad ya que forma parte de una estrategia corporativa, en la que siempre hay elementos que forman parte de los costes generales y que se consideran necesarios para prestar el nivel de servicio que se desea ofrecer. Cecilia Pérez desde su posición como Jefe de Implantación de HCE en el Hospital de Móstoles hizo énfasis en la importancia de la gestión efectiva del cambio cuando se implanta un sistema de historia clínica electrónica que pasa por una inicial negación de los usarios al cambio, que luego presentan una resistencia al prinicipio para luego empezar a explorar posibilidades y llegar a un compromiso con el cambio. Santiago Borrás, Jefe de Sistemas del Hospital del Henares, partió de un hospital digital, pero eso no es más que el comienzo. Tras tres años la frustración de los profesionales es no perderse entre demasiada información. La etapa necesaria tras la digitalición es la generación y compartición del cononocimiento. Cristina Ibarrola, Directora de Atención Primaria del SNS-O comentó la experiencia de las interconsultas primaria-especializada que reducen la carga asistencial en primaria al aumentar la resolución. Hay una reserva de tiempos específicos en las agendas de los profesionales de ambos lados para garantizar una respuesta en un máximo de 48 horas. Eso ha llevado a una flexibiliazación de la agenda de los médicos de primaria que tienen un 25% más de tiempo para las consultas presenciales. Parece que aquí la opción tomada es dar más tiempo por paciente en vez de más pacientes, supongo que en parte porque la presión asistencial en Navarra tengo entendido que no es tan fuerte como en otras zonas. Alejandra Cubero comentó la experiencia de identificación de pacientes y de inteoperabilidad en Hospitales de Madrid. Ana Rosa Pulido presentó los logros del SES y su proyecto actual de Imagen Médica No Radiológica. Richard Bernat explicó la experiencia de HCE de Salud de la Mujer Dexeus, indicando que si bien no hay métricas del retorno de la inversión, sí hay una percepción del valor por las diferentes direcciones. Arturo Quesada glosó la experiencia de Jimena en el Hospital de Ávila, Joan Chafer desgranó el arduo proceso de introducción de sucesivas soluciones digitales en el Hospital Clínico San Carlos de Madrid comenzando por “Hogar Digital”, todo ello con financiación externa o recursos propios y cerró el turno de intervenciones no comerciales Pedro A. Bonal que presentó el valor de los eDocs dentro del Complejo (aplicado en sus dos acepciones de conjunto y complicado) Hospitalario de Toledo como tránsito a la HCE plenamente digital. Tweet

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Divya Malik

  A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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• SQL SERVER – Free Print Book on SQL Server Joes 2 Pros Kit

  - by pinaldave

  Rick Morelan and I were discussing earlier this month that what we can give back to the community. We believe our books are very much successful and very well received by the community. The five books are a journey from novice to expert. The books have changed many lives and helped many get jobs as well pass the SQL Certifications. Rick is from Seattle, USA and I am from Bangalore, India. There are 12 hours difference between us. We try to do weekly meeting to catch up on various personal and SQL related topics. Here is one of our recent conversations. Rick and Pinal Pinal: Good Morning Rick! Rick: Good Morning…err… Good Evening to you – Pinal! Pinal: Hey Rick, did you read the recent email which I sent you – one of our reader is thanking us for writing Joes 2 Pros series. He wants to dedicate his success to us. Can you believe it? Rick: Yeah, he is very kind but did you tell him that it is all because of his hard work on learning subject and we have very little contribution in his success. Pinal: Absolutely, I told him the same – I said we just wrote the book but it is he who learned from it and proved himself in his job. It is all him! We were just igniters. Rick: Good response. Pinal: Hey Rick! Are we doing enough for the community? What can we do more? Rick: Hmmm… Let us do something more. Pinal: Remember once we discussed the idea of if anyone who buys our Joes 2 Pros Combo Kit in the next 2 weeks – we will send them SQL Wait Stats for free. What do you say? Rick: I agree! Great Idea! Let us do it. Free Giveaway Well Rick and I liked the idea of doing more. We have decided to give away free SQL Server Wait Stats books to everybody who will purchase Joes 2 Pros Combo Kit between today (Oct 15, 2012) and Oct 26, 2012. This is not a contest or a lucky winner opportunity. Everybody who participates will qualify for it. Combo Availability USA – Amazon India - Flipkart | Indiaplaza Note1: USA kit contains FREE 5 DVDs. India Kit does not contain 5 DVDs due to legal issues. Note2: Indian Kit is priced at special Indian Economic Price. Qualify for Free Giveaway You must have purchased our Joes 2 Pros Combo Kit of 5 books between Oct 15, 2012 and Oct 26, 2012. Purchase before Oct 15, 2012 and after Oct 26, 2012 will not qualify for this giveaway. Send your original receipt (email, order details) to following addresses: “[email protected];[email protected]” with the subject line “Joes 2 Pros Kit Promotion Free Offer”. Do not change the subject line or your email may be missed.  Clearly mention your shipping address with phone number and pin/zip code. Send your receipt before Oct 30, 2012. We will not entertain any conversation after Oct 30, 2012 cut off date. The Free books will be sent to USA and India address only. Availability USA - Amazon | India - Flipkart | Indiaplaza Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Book Review, SQLServer, T SQL, Technology

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• How to Restore the Real Internet Explorer Desktop Icon in Windows 7

  - by The Geek

  Remember how previous versions of Windows had an Internet Explorer icon on the desktop, and you could right-click it to quickly access the Internet Options screen? It’s completely gone in Windows 7, but a geeky hack can bring it back. Microsoft removed this feature to comply with all those murky legal battles they’ve had, and their alternate suggestion is to create a standard shortcut to iexplore.exe on the Desktop, but it’s not the same thing. We’ve got a registry hack to bring it back. This guest article was written by Ramesh from the WinHelpOnline blog, where he’s got loads of really geeky registry hacks. Bring Back the Internet Explorer Namespace Icon in Windows 7 the Easy Way If you just want the IE icon back, all you need to do is download the RealInternetExplorerIcon.zip file, extract the contents, and then double-click on the w7_ie_icon_restore.reg file. That’s all you have to do. There’s also an undo registry file there if you want to get rid of it. Download the Real Internet Explorer Icon Registry Hack Manual Registry Hack If you prefer doing things the manual way, or just really want to understand how this hack works, you can follow through the manual steps below to learn how it was done, but we’ll have to warn you that it’s a lot of steps. Launch Regedit.exe using the Start Menu search box, and then navigate to the following location: HKEY_CLASSES_ROOT \ CLSID \ {871C5380-42A0-1069-A2EA-08002B30309D} Right-click on the key on the left-hand pane, choose Export, and save it to a .REG file (say, ie-guid.reg) Open up the REG file using Notepad… From the Edit menu, click Replace, and replace every occurrence of the following GUID string {871C5380-42A0-1069-A2EA-08002B30309D} … with a custom GUID string, such as: {871C5380-42A0-1069-A2EA-08002B30301D} Save the REG file and close Notepad, and then double-click on the file to merge the contents to the registry. Either re-open the registry editor, or use the F5 key to reload everything with the new changes (this step is important). Now you can navigate downto the following registry key: HKEY_CLASSES_ROOT \ CLSID \ {871C5380-42A0-1069-A2EA-08002B30301D} \ Shellex \ ContextMenuHandlers \ ieframe Double-click on the (default) key in the right-hand pane and set its data as: {871C5380-42A0-1069-A2EA-08002B30309D} With this done, press F5 on the desktop and you’ll see the Internet Explorer icon that looks like this: The icon appears incomplete without the Properties command in right click menu, so keep reading. Final Registry Hack Adjustments Click on the following key, which should still be viewable in your Registry editor window from the last step. HKEY_CLASSES_ROOT\CLSID\{871C5380-42A0-1069-A2EA-08002B30301D} Double-click LocalizedString in the right-hand pane and type the following data to rename the icon. Internet Explorer Select the following key: HKEY_CLASSES_ROOT\CLSID\{871C5380-42A0-1069-A2EA-08002B30301D}\shell Add a subkey and name it as Properties, then select the Properties key, double-click the (default) value and type the following: P&roperties Create a String value named Position, and type the following data bottom At this point the window should look something like this: Under Properties, create a subkey and name it as Command, and then set its (default) value as follows: control.exe inetcpl.cpl Navigate down to the following key, and then delete the value named LegacyDisable HKEY_CLASSES_ROOT \ CLSID \ {871C5380-42A0-1069-A2EA-08002B30301D} \ shell \ OpenHomePage Now head to the this key: HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Explorer \ Desktop \ NameSpace Create a subkey named {871C5380-42A0-1069-A2EA-08002B30301D} (which is the custom GUID that we used earlier in this article.) Press F5 to refresh the Desktop, and here is how the Internet Explorer icon would look like, finally. That’s it! It only took 24 steps, but you made it through to the end—of course, you could just download the registry hack and get the icon back with a double-click. Similar Articles Productive Geek Tips Quick Help: Restore Show Desktop Icon in Windows VistaQuick Help: Restore Flip3D Icon in Windows VistaAdd Internet Explorer Icon to Windows XP / Vista DesktopHide, Delete, or Destroy the Recycle Bin Icon in Windows 7 or VistaBuilt-in Quick Launch Hotkeys in Windows Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Looking for Good Windows Media Player 12 Plug-ins? Find Out the Celebrity You Resemble With FaceDouble Whoa ! Use Printflush to Solve Printing Problems Icelandic Volcano Webcams Open Multiple Links At One Go

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