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• It is CX a new concept?

  - by Isabel F. Peñuelas

  The Marketing Industry and the Web Industry are talking about CX since some time. However it is only very recently that the concept has reached some common meaning accepted by the analysts’ and the IT community. The new CX model depends on two previous facts: the expansion of the social media, and the impact of the new advanced features of mobile devices regarding brand-customer interaction. CXsers vs UXers First there is some need of disambiguity between User Experience and Customer Experience. User Experience -UX, is a much well established concept related with the design of user interactions for particular devices. UX people are interested on multiple touch points of digital interfaces while CX people are interested on all kind of interfaces including physical ones. UX is an evolution of Web Usability, while CX is a marketing concept. UX is an instrument of User Experience. CX in fact is all about Connections and Interactions. Connections Dan Draper, the creative director Mad Men, understands very well that to market effectively means to connect with people, and the best way to connect to people is to use the connections people have with other people: understanding Social Media connections and taking the customer pulse of customers on those medias, and are strong facilitators of CX strategies.  Interactions We can very simply define CX as the relationship that a customer establishes with a brand through multiple touch points (interactions, channels) through the entire life cycle of his relationship- direct or indirect with the brand. Interactions can be grouped on Customer Journeys through multiple touch points defined as the path a customer follows to achieve a goal. Processes A customer journey today usually starts at the moment he surfs the Web, then he takes a purchase decision; purchases the product;  request a particular service and finally recommends or do not recommends the product.  Customer Journeys are processes, and to analyze customer journeys there exists today a broad offering of modern Customer Journey tools very similar actually to the use cases or UML activity diagrams for IT systems design. As a summary CX is nothing more and nothing less than applying process analysis methods for better understanding how to create value through customer interactions across the multiple user´s touch points with the brand.

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• Motivating yourself to actually write the code after you've designed something

  - by dpb

  Does it happen only to me or is this familiar to you too? It's like this: You have to create something; a module, a feature, an entire application... whatever. It is something interesting that you have never done before, it is challenging. So you start to think how you are going to do it. You draw some sketches. You write some prototypes to test your ideas. You are putting different pieces together to get the complete view. You finally end up with a design that you like, something that is simple, clear to everybody, easy maintainable... you name it. You covered every base, you thought of everything. You know that you are going to have this class and that file and that database schema. Configure this here, adapt this other thingy there etc. But now, after everything is settled, you have to sit down and actually write the code for it. And is not challenging anymore.... Been there, done that! Writing the code now is just "formalities" and makes it look like re-iterating what you've just finished. At my previous job I sometimes got away with it because someone else did the coding based on my specifications, but at my new gig I'm in charge of the entire process so I have to do this too ('cause I get payed to do it). But I have a pet project I'm working on at home, after work and there is just me and no one is paying me to do it. I do the creative work and then when time comes to write it down I just don't feel like it (lets browse the web a little, see what's new on P.SE, on SO etc). I just want to move to the next challenging thing, and then to the next, and the next... Does this happen to you too? How do you deal with it? How do you convince yourself to go in and write the freaking code? I'll take any answer.

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• What shall I include in a 10 week web technologies course?

  - by Iain

  In September I will be teaching a university module on web technologies. This session will be available to 1st year (freshman) students who don't necessarily have any programming knowledge or know how the web works. In the 2nd semester I will be teaching Flash, which is my specialism, so I know exactly what I am going to teach, but in the 1st semester I will be teaching them web standards technologies - HTML, CSS, JS, jQuery, PHP and MySQL. Where I need advice is how to proportion the emphasis for each part, and which parts of each technology to cover. Another real issue I'm struggling with is how much of the bad old ways should I teach them? Do they need to know about bold as well as strong, etc. UPDATE: based, on your feedback I will only be teaching the latest version of everything - CSS3, HTML5 etc. I'm not sure exactly how long the semester will be but I'm guessing about 10-12 weeks. Each session is a 2 hour lab. Obviously there's only so much I can cover in that time and it will be up to the students to go a research this stuff properly on W3 schools etc. My ideas so far were: Lesson 0 - Course intro and overview of the current tech landscape. What is out there, what will we be learning, what won't we. What is a web server, URL etc. Looking at different example websites and discussing how they work. Lesson 1 - HTML basics (head, body, title, img, table, a, lists, h1, strong etc) Lesson 2 - CSS for styling and layout - fonts, webfonts, float etc Lesson 3 - Intro to programming JS (variables, loops, conditionals, functions) Lesson 4 - more JS programming fundamentals, DOM manipulation Lesson 5 - jQuery - making things fly about and look cool Lesson 6 - XML and Ajax Lesson 7 - PHP basics - syntax, server-side principles Lesson 8 - PHP and MySQL - forms, logins, saving user info Lesson 9 - don't know Lesson 10 - don't know Please let me know if you think this is the right order, what have I missed, how to use any spare sessions etc. Thanks :) UPDATE BASED ON RESPONSES: Thanks for all your responses - some great stuff. To be absolutely clear, this is not a computer science course, it is a practical module on a creative technology course. The emphasis definitely has to be on making cool things work rather than understanding how the backbone of the internet works. That can come later, if the students are interested. At the end of the module I would like the students to be able to produce a web page or pages that does something cool, using some or all of the technologies I cover. Many of these topics are of course far beyond the scope of a 2 hour session, however I do not have the option of reducing the syllabus, I will just have to explain what the technology does and encourage the student to research it in their own time.

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• Nashorn in the Twitterverse, Continued

  - by jlaskey

  After doing the Twitter example, it seemed reasonable to try graphing the result with JavaFX.  At this time the Nashorn project doesn't have an JavaFX shell, so we have to go through some hoops to create an JavaFX application.  I thought showing you some of those hoops might give you some idea about what you can do mixing Nashorn and Java (we'll add a JavaFX shell to the todo list.) First, let's look at the meat of the application.  Here is the repackaged version of the original twitter example. var twitter4j      = Packages.twitter4j; var TwitterFactory = twitter4j.TwitterFactory; var Query          = twitter4j.Query; function getTrendingData() {     var twitter = new TwitterFactory().instance;     var query   = new Query("nashorn OR nashornjs");     query.since("2012-11-21");     query.count = 100;     var data = {};     do {         var result = twitter.search(query);         var tweets = result.tweets;         for each (tweet in tweets) {             var date = tweet.createdAt;             var key = (1900 + date.year) + "/" +                       (1 + date.month) + "/" +                       date.date;             data[key] = (data[key] || 0) + 1;         }     } while (query = result.nextQuery());     return data; } Instead of just printing out tweets, getTrendingData tallies "tweets per date" during the sample period (since "2012-11-21", the date "New Project: Nashorn" was posted.)   getTrendingData then returns the resulting tally object. Next, use JavaFX BarChart to display that data. var javafx         = Packages.javafx; var Stage          = javafx.stage.Stage var Scene          = javafx.scene.Scene; var Group          = javafx.scene.Group; var Chart          = javafx.scene.chart.Chart; var FXCollections  = javafx.collections.FXCollections; var ObservableList = javafx.collections.ObservableList; var CategoryAxis   = javafx.scene.chart.CategoryAxis; var NumberAxis     = javafx.scene.chart.NumberAxis; var BarChart       = javafx.scene.chart.BarChart; var XYChart        = javafx.scene.chart.XYChart; var Series         = XYChart.Series; var Data           = XYChart.Data; function graph(stage, data) {     var root = new Group();     stage.scene = new Scene(root);     var dates = Object.keys(data);     var xAxis = new CategoryAxis();     xAxis.categories = FXCollections.observableArrayList(dates);     var yAxis = new NumberAxis("Tweets", 0.0, 200.0, 50.0);     var series = FXCollections.observableArrayList();     for (var date in data) {         series.add(new Data(date, data[date]));     }     var tweets = new Series("Tweets", series);     var barChartData = FXCollections.observableArrayList(tweets);     var chart = new BarChart(xAxis, yAxis, barChartData, 25.0);     root.children.add(chart); } I should point out that there is a lot of subtlety going on in the background.  For example; stage.scene = new Scene(root) is equivalent to stage.setScene(new Scene(root)). If Nashorn can't find a property (scene), then it searches (via Dynalink) for the Java Beans equivalent (setScene.)  Also note, that Nashorn is magically handling the generic class FXCollections.  Finally,  with the call to observableArrayList(dates), Nashorn is automatically converting the JavaScript array dates to a Java collection.  It really is hard to identify which objects are JavaScript and which are Java.  Does it really matter? Okay, with the meat out of the way, let's talk about the hoops. When working with JavaFX, you start with a main subclass of javafx.application.Application.  This class handles the initialization of the JavaFX libraries and the event processing.  This is what I used for this example; import java.io.IOException; import java.io.InputStream; import java.io.InputStreamReader; import javafx.application.Application; import javafx.stage.Stage; import javax.script.ScriptEngine; import javax.script.ScriptEngineManager; import javax.script.ScriptException; public class TrendingMain extends Application { private static final ScriptEngineManager MANAGER = new ScriptEngineManager(); private final ScriptEngine engine = MANAGER.getEngineByName("nashorn"); private Trending trending; public static void main(String[] args) { launch(args); } @Override public void start(Stage stage) throws Exception { trending = (Trending) load("Trending.js"); trending.start(stage); } @Override public void stop() throws Exception { trending.stop(); } private Object load(String script) throws IOException, ScriptException { try (final InputStream is = TrendingMain.class.getResourceAsStream(script)) { return engine.eval(new InputStreamReader(is, "utf-8")); } } } To initialize Nashorn, we use JSR-223's javax.script.  private static final ScriptEngineManager MANAGER = new ScriptEngineManager(); private final ScriptEngine engine = MANAGER.getEngineByName("nashorn"); This code sets up an instance of the Nashorn engine for evaluating scripts. The  load method reads a script into memory and then gets engine to eval that script.  Note, that load also returns the result of the eval. Now for the fun part.  There are several different approaches we could use to communicate between the Java main and the script.  In this example we'll use a Java interface.  The JavaFX main needs to do at least start and stop, so the following will suffice as an interface; public interface Trending {     public void start(Stage stage) throws Exception;     public void stop() throws Exception; } At the end of the example's script we add; (function newTrending() {     return new Packages.Trending() {         start: function(stage) {             var data = getTrendingData();             graph(stage, data);             stage.show();         },         stop: function() {         }     } })(); which instantiates a new subclass instance of Trending and overrides the start and stop methods.  The result of this function call is what is returned to main via the eval. trending = (Trending) load("Trending.js"); To recap, the script Trending.js contains functions getTrendingData, graph and newTrending, plus the call at the end to newTrending.  Back in the Java code, we cast the result of the eval (call to newTrending) to Trending, thus, we end up with an object that we can then use to call back into the script.  trending.start(stage); Voila. ?

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• Segmentation and Targeting: Your Tools for Personalizing the Online Customer Experience

  - by Christie Flanagan

  In order to deliver the kind of personalized and engaging online experiences that customers expect today, look to segmentation and targeting.  Segmentation is the practice of dividing your site visitors into distinct groups based on shared characteristics or behavior – for example, a segment may consist of site visitors who have visited pages related to certain product type, or they may consist of visitors within the same age group or geographic area.  The idea is that those within a segment are more likely to have common needs, problems or interests that can be served by your business. Targeting is the process by which the most relevant content, whether an article promotion or other piece of content, is delivered to your visitors based on their segment membership. Segmentation and targeting are used to drive greater engagement on your web presence by delivering content to your site visitors that is tailored to their interests, behavior or other attributes.  You may have a number of different goals for your segmentation and targeting efforts: Up-sell or cross-sell to your customers Conduct A/B testing on your offers and creative Offer discounts, promotions or other incentives for the time and duration that you specify Make is easier to find relevant information about products and services Create premium content model There are two different approaches you can take toward segmentation and targeting for you online customer experience initiatives. The first is more of a manual process, in which marketers manage the process of determining which segments to create and which content to target to those segments. The benefit of this approach is that it gives marketers a high level of control over the whole process which works well when you have a thorough understanding of your segments and which content is most likely to serve their needs.  Tools for marketer managed segmentation and targeting are often built right in to your WEM platform, as they are with Oracle WebCenter Sites. The downside is that the more segments and content that you have, the more time consuming and complicated in can be to manage manually.The second approach relies on predictive intelligence to automate the segmentation and targeting process.  This allows optimization of the process to occur in real time. This approach helps reduce the burden of manual segmentation and targeting and can result in new insights into segments that you may never have thought of on your own.  It also provides you with the capability to quickly test new offers and promotions on your site.  Predictive segmentation and targeting can be achieved by using Oracle WebCenter Sites and Oracle Real-Time Decisions together. *****Get a taste for how Oracle WebCenter Sites and Oracle Real-Time Decisions combine to deliver powerful capabilities for predictive segmentation and targeting by watching this on demand webcast introducing Oracle WebCenter Sites 11g or by reading IDC’s take on the latest release of Oracle’s web experience management solution.  Be sure to return to the Oracle WebCenter blog on Thursday for a closer look at how to optimize the online customer experience using these two products together.

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• Legal concerns with orchestrating a music submission contest

  - by Amplify91

  My team and I are getting pretty far along in the development of our latest game and have been thinking about audio. We decided to host an audio submission contest where we will offer a little cash and some equity stake in the game as prizes. We are also giving away copies of the game to participants. We hope not only to find audio for our game, but to meet some cool sound artists and promote the game a bit through the process. First of all, is this even a good idea? What are some potential dangers in doing this? Will it even be well received among artists? Secondly, I wrote up some Terms and Conditions in my best legal-speak to try to protect us and clarify how the contest will be run. Are these sufficient to make sure everyone involved is treated fairly and is legally protected? They are as follows: All submissions (The Submission) must be licensed under a Creative Commons Attribution 3.0 Unported License (CC-BY-3.0) By applying a CC-BY-3.0 license, you (The Submitter) expressly give Detour Games (and all members wherein) permission to copy, distribute, transmit, modify, adapt, and make commercial use of The Submission. The Submitter must own all rights to The Submission and be within their rights to license it as specified and submit it. The Submitter claims responsibility for the legality of The Submission. If The Submission is found to infringe on the rights of a person or entity other than those of The Submitter, Detour Games will not be held liable as all responsibility and liability for the legality of The Submission is that of The Submitter's. No more than two free copies of The Game per submitter. All flat cash prizes will only be disbursed pending the success of our first $5,000 Kickstarter campaign. These prizes will be disbursed 30 days after Detour Games receives the Kickstarter funds. All equity prizes (percentage of profits) are defined as the given percent of total profits after costs for a period of one year (12 months) after the release of RAW. These prizes will be disbursed semi-annually. All prize money will be disbursed through either an electronic fund transfer through a service such as PayPal or by a mailed money order. It is The Submitter's responsibility to cooperate with Detour Games in the disbursement of the funds. Detour Games reserves the right to change these Terms and Conditions at any time without notice. By participating in the contest, The Submitter agrees to and accepts all terms and conditions listed. What else could I do (legally) to protect everyone involved?

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• How can we unify business goals and technical goals?

  - by BAM

  Some background I work at a small startup: 4 devs, 1 designer, and 2 non-technical co-founders, one who provides funding, and the other who handles day-to-day management and sales. Our company produces mobile apps for target industries, and we've gotten a lot of lucky breaks lately. The outlook is good, and we're confident we can make this thing work. One reason is our product development team. Everyone on the team is passionate, driven, and has a great sense of what makes an awesome product. As a result, we've built some beautiful applications that we're all proud of. The other reason is the co-founders. Both have a brilliant business sense (one actually founded a multi-million dollar company already), and they have close ties in many of the industries we're trying to penetrate. Consequently, they've brought in some great business and continue to keep jobs in the pipeline. The problem The problem we can't seem to shake is how to bring these two awesome advantages together. On the business side, there is a huge pressure to deliver as fast as possible as much as possible, whereas on the development side there is pressure to take your time, come up with the right solution, and pay attention to all the details. Lately these two sides have been butting heads a lot. Developers are demanding quality while managers are demanding quantity. How can we handle this? Both sides are correct. We can't survive as a company if we build terrible applications, but we also can't survive if we don't sell enough. So how should we go about making compromises? Things we've done with little or no success: Work more (well, it did result in better quality and faster delivery, but the dev team has never been more stressed out before) Charge more (as a startup, we don't yet have the credibility to justify higher prices, so no one is willing to pay) Extend deadlines (if we charge the same, but take longer, we'll end up losing money) Things we've done with some success: Sacrifice pay to cut costs (everyone, from devs to management, is paid less than they could be making elsewhere. In return, however, we all have creative input and more flexibility and freedom, a typical startup trade off) Standardize project management (we recently started adhering to agile/scrum principles so we can base deadlines on actual velocity, not just arbitrary guesses) Hire more people (we used to have 2 developers and no designers, which really limited our bandwidth. However, as a startup we can only afford to hire a few extra people.) Is there anything we're missing or doing wrong? How is this handled at successful companies? Thanks in advance for any feedback :)

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• So Much Happening at Devoxx

  - by Tori Wieldt

  Devoxx, the premier Java conference in Europe, has been sold out for a while. The organizers (thanks Stephan and crew!) cap the attendance to make sure all attendees have a great experience, and that speaks volumes about their priorities. The speakers, hackathons, labs, and networking are all first class. The Oracle Technology Network will be there, and if you were smart/lucky enough to get a ticket, come find us and join the fun: IoT Hack Fest Build fun and creative Internet of Things (IoT) applications with Java Embedded, Raspberry Pi and Leap Motion on the University Days (Monday and Tuesday). Learn from top experts Yara & Vinicius Senger and Geert Bevin at two Raspberry Pi & Leap Motion hands-on labs and hacking sessions. Bring your computer. Training and equipment will be provided. Devoxx will also host an Internet of Things shop in the exhibition floor where attendees can purchase Arduino, Raspberry PI and Robot starter kits. Bring your IoT wish list! Video Interviews Yolande Poirier and I will be interviewing members of the Java Community in the back of the Expo hall on Wednesday and Thursday. Videos are posted on Parleys and YouTube/Java. We have a few slots left, so contact me (you can DM @Java) if you want to share your insights or cool new tip or trick with the rest of the developer community. (No commercials, no fluff. Keep it techie and keep it real.)  Oracle Keynote Wednesday morning Mark Reinhold, Chief Java Platform Architect, and Brian Goetz, Java Language Architect will provide an update on Java 8 and beyond. Oracle Booth Drop by the Oracle booth to see old and new friends.  We'll have Java in Action demos and the experts to explain them and answer your questions. We are raffling off Raspberry Pi's each day, so be sure to get your badged scanned. We'll have beer in the booth each evening. Look for @Java in her lab coat.  See you at Devoxx! 

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• BPA scan did not complete for one or more servers

  - by Hossein Aarabi

  In Windows Server 2012 RTM, I am trying to run the BPA. It fails, saying "BPA scan did not complete for one or more servers" Try #1: Try #2: So, I decided to enable the Turn on Script Execution (with Allow all scripts) in Local Group Policy Editor, now I get a very nice exception message :) Clicking on ignore button, BPA logs the following error message: Try #3: So, I decided to go ahead and set the execution policy for all the scopes in PowerShell to unrestricted. Again no luck. What is going on?

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• EXT4-fs error (device loop0) ext4_mb_generate_buddy

  - by Rachel Nark

  I've been randomly getting theses in my /var/log/messages [5747511.945300] EXT4-fs error (device loop0): ext4_mb_generate_buddy: EXT4-fs: group 1: 29505 blocks in bitmap, 29455 in gd Not had any luck with google is this a drive failue or just a kernel glitch or a need to fsck? kernel: 2.6.32-320.4.1.lve1.1.4.el6.x86_64 #1 SMP Wed Mar 7 06:32:27 EST 2012 x86_64 x86_64 x86_64 GNU/Linux the DC i think gave me a new drive over a few months ago

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• How to install OS X *.TTC font on Windows? Error: "*.TTC does not appear to be a valid font"

  - by Chris W. Rea

  I own both a Mac running OS X 10.6 Snow Leopard, and a PC running Windows 7. On my Mac is a font called "AmericanTypewriter.ttc". I'd like to use that font on my PC, for a specific creative project. I was able to copy the actual font file over to the PC, but when I try to install it into the Windows Fonts folder I get the following error message: "Cannot install (FONTNAME).ttc - The file '(FONTNAME).ttc' does not appear to be a valid font." Can *.TTC format font files be installed on Windows? If so, how? Thanks! UPDATE: I downloaded the source code for a simple ttc2ttf utility (ttc2ttf_AA.tar.gz) found at this Japanese page and compiled it under cygwin via g++. The resulting executable extracted a single file, "AmericanTypewriter.ttf", from the TTC / True Type Collection. (Why have a collection with only one file!?) However, I still get an error message similar to the one above when I try to install the resulting AmericanTypewriter.ttf onto Windows. I'm stumped again. p.s. I no longer need this font on Windows, but now I'm determined to figure out why & how-to :-)

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• opendkim reporting read private key failed: no start line

  - by Bob

  I've set up keys with the following: opendkim-genkey -t -s mail -d test.com The private key (pertinent to this question) contains: -----BEGIN RSA PRIVATE KEY----- (some stuff here) -----END RSA PRIVATE KEY----- My opendkim.conf contains: Domain test.com KeyFile /etc/opendkim/dkim.private Selector mail I am then testing with: opendkim-testkey -d test.com -s mail -k /etc/mail/dkim.public Yet receive the following error: opendkim-testkey: PEM_read_bio_PrivateKey() failed error:0906D06C:PEM routines:PEM_read_bio:no start line The files exist and have opendkim as the user and group, and adequate permissions. Has anyone any advice?

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• CentOS 5.5 : Postfix, Dovecot & MySQL

  - by GruffTech

  I'm hoping someone has seen this issue before because I'm at quite a loss. We're building a new outbound smtp server for our clients that features anti-spam scanning and virus scanning for outbound emails, something we had not previously done. So with CentOS 5.5 x64, Installed and patched completely. Postfix & Dovecot both installed via base repo. [grufftech@outgoing postfix]# rpm -qa | grep postfix postfix-2.3.3-2.1.el5_2 [grufftech@outgoing postfix]# rpm -qa | grep dovecot dovecot-1.0.7-7.el5 [grufftech@outgoing ~]# dovecot --build-options Build options: ioloop=poll notify=inotify ipv6 openssl SQL drivers: mysql postgresql Passdb: checkpassword ldap pam passwd passwd-file shadow sql Userdb: checkpassword ldap passwd prefetch passwd-file sql static /etc/dovecot.conf auth default { mechanisms = plain login digest-md5 cram-md5 passdb sql { args = /etc/dovecot-mysql.conf } userdb sql { args = /etc/dovecot-mysql.conf } userdb prefetch { } user = nobody socket listen { master { path = /var/run/dovecot/auth-master mode = 0660 user = postfix group = postfix } client { path = /var/spool/postfix/private/auth mode = 0660 user = postfix group = postfix } } } All the server is doing is auth for postfix, so no reason to have imap / pop / dict. /etc/dovecot-mysql.conf driver = mysql connect = host=10.0.32.159 dbname=mail user=****** password=******** default_pass_scheme = plain user_query = select 1 password_query = select password from users where username = '%n' and domain = '%d' So drop in my configuration, (which is working on another server identical to this one.) [grufftech@outgoing ~]# /etc/init.d/dovecot start Starting Dovecot Imap: [ OK ] Sweet. Booted up nicely, thats good.... (incoming problem in 3....2....1....) May 21 08:09:01 outgoing dovecot: Dovecot v1.0.7 starting up May 21 08:09:02 outgoing dovecot: auth-worker(default): mysql: Connect failed to 10.0.32.159 (mail): Can't connect to MySQL server on '10.0.32.159' (13) - waiting for 1 seconds before retry well what the crap. went and checked permissions on my MySQL database, and its fine. [grufftech@outgoing ~]# mysql vpopmail -h 10.0.32.159 -u ****** -p Enter password: Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 127828558 Server version: 4.1.22 Type 'help;' or '\h' for help. Type '\c' to clear the buffer. mysql>\q So! My server can talk to my database server. but dovecot, for whatever reason, isn't able to. I've fiddled with it for the last six hours, grabbed slightly-older copies of the RPM (ones that matched our production server exactly) to test those, copied configs, searched google, searched server fault, chatted in IRC, banged my head against the table, I've done it all. Surely I'm doing something wrong or forgetting something, can anyone tell me what the elephant in the room is? This stuff is supposed to work.

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• Task Scheduler not running .bat or .vbs successfully

  - by Django Reinhardt

  Hi there, got this weird problem, which will hopefully have an obvious solution for some enlightened soul: We have several daily tasks we run via a .vbs script on our server (through the Task Scheduler), and for months it has been fine, but recently we've hit a problem. The .vbs script stopped successfully executing... but oddly it worked fine when ran manually! The error given in these circumstances was always "Timeout". We thought we try a little creative thinking, and run the .vbs another way: Via a .bat file. Again we hit weird issues, but with a little more debugging information, this time around. The .bat file is nothing more than... CScript "C:\location\script.vbs" > Log.txt But the Task Scheduler fails with the following error: 0x1: An incorrect function was called or an unknown function was called. The log.txt file says: CScript Error: Initialization of the Windows Script Host failed. (Not enough storage is available to process this command. ) But get this: The .bat file executes perfectly (vbs script and all) if it's executed with a double click! There's only a problem when it's run by Task Scheduler. What the hell? We're running Windows Server 2008 R2 (x64) and yes, the Task Sheduler's results are the same whether the user is logged in or not. Also, the user that can run the scripts successfully manually, is also the same user that runs the scripts in Task Scheduler. Thanks for any help for this weird problem!

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• Unable to Install SQL Server 2008 on Win Server 2008 R2 Datacenter

  - by MikeKusold

  I have been trying for the past three days to install SQL Server 2008 with SharePoint integrated mode in VMware Player, however I keep getting the following error: Reporting Services in SharePoint integrated mode is not supported for WORKGROUP edition I setup ADDS and have my computer part of that domain (therefore not a WORKGROUP). I am currently at my wits end and any help would be appreciated. Current Roles installed: Application Server, Active Directory Domain Services, Web Server (IIS) Features: Desktop Experience, Group Policy Management, Ink and Handwriting Services, Remote Server Administration Tools, Windows Process Activation Service, .NET Framework 3.5.1 Features

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• Openvpn plugin openvpn-auth-ldap does not bind to Active Directory

  - by Selivanov Pavel

  I'm trying to configure OpenVPN with openvpn-auth-ldap plugin to authorize users via Active Directory LDAP. When I use the same server config without plugin option, and add client config with generated client key and cert, connection is successful, so problem is in the plugin. server.conf: plugin /usr/lib/openvpn/openvpn-auth-ldap.so "/etc/openvpn-test/openvpn-auth-ldap.conf" port 1194 proto tcp dev tun keepalive 10 60 topology subnet server 10.0.2.0 255.255.255.0 tls-server ca ca.crt dh dh1024.pem cert server.crt key server.key #crl-verify crl.pem persist-key persist-tun user nobody group nogroup verb 3 mute 20 openvpn-auth-ldap.conf: <LDAP> URL ldap://dc1.domain:389 TLSEnable no BindDN cn=bot_auth,cn=Users,dc=domain Password bot_auth Timeout 15 FollowReferrals yes </LDAP> <Authorization> BaseDN "cn=Users,dc=domain" SearchFilter "(sAMAccountName=%u)" RequireGroup false # <Group> # BaseDN "ou=groups,dc=mycompany,dc=local" # SearchFilter "(|(cn=developers)(cn=artists))" # MemberAttribute uniqueMember # </Group> </Authorization> Top-level domain in AD is used by historical reasons. Analogue configuration is working for Apache 2.2 in mod-authzn-ldap. User and password are correct. client.conf: remote server_name port 1194 proto tcp client pull remote-cert-tls server dev tun resolv-retry infinite nobind ca ca.crt ; with keys - works fine #cert test.crt #key test.key ; without keys - by password auth-user-pass persist-tun verb 3 mute 20 In server log there is string PLUGIN_INIT: POST /usr/lib/openvpn/openvpn-auth-ldap.so '[/usr/lib/openvpn/openvpn-auth-ldap.so] [/etc/openvpn-test/openvpn-auth-ldap.conf]' which indicates, that plugin failed. I can telnet to dc1.domain:389, so this is not network/firewall problem. Later server says TLS Error: TLS object -> incoming plaintext read error TLS handshake failed - without plugin it tryes to do usal key authentification. server log: Tue Nov 22 03:06:20 2011 OpenVPN 2.1.3 i486-pc-linux-gnu [SSL] [LZO2] [EPOLL] [PKCS11] [MH] [PF_INET6] [eurephia] built on Oct 21 2010 Tue Nov 22 03:06:20 2011 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables Tue Nov 22 03:06:20 2011 PLUGIN_INIT: POST /usr/lib/openvpn/openvpn-auth-ldap.so '[/usr/lib/openvpn/openvpn-auth-ldap.so] [/etc/openvpn-test/openvpn-auth-ldap.conf]' intercepted=PLUGIN_AUTH_USER_PASS_VERIFY|PLUGIN_CLIENT_CONNECT|PLUGIN_CLIENT_DISCONNECT Tue Nov 22 03:06:20 2011 Diffie-Hellman initialized with 1024 bit key Tue Nov 22 03:06:20 2011 /usr/bin/openssl-vulnkey -q -b 1024 -m <modulus omitted> Tue Nov 22 03:06:20 2011 Control Channel Authentication: using 'ta.key' as a OpenVPN static key file Tue Nov 22 03:06:20 2011 Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication Tue Nov 22 03:06:20 2011 Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication Tue Nov 22 03:06:20 2011 TLS-Auth MTU parms [ L:1543 D:168 EF:68 EB:0 ET:0 EL:0 ] Tue Nov 22 03:06:20 2011 Socket Buffers: R=[87380->131072] S=[16384->131072] Tue Nov 22 03:06:20 2011 TUN/TAP device tun1 opened Tue Nov 22 03:06:20 2011 TUN/TAP TX queue length set to 100 Tue Nov 22 03:06:20 2011 /sbin/ifconfig tun1 10.0.2.1 netmask 255.255.255.0 mtu 1500 broadcast 10.0.2.255 Tue Nov 22 03:06:20 2011 Data Channel MTU parms [ L:1543 D:1450 EF:43 EB:4 ET:0 EL:0 ] Tue Nov 22 03:06:20 2011 GID set to nogroup Tue Nov 22 03:06:20 2011 UID set to nobody Tue Nov 22 03:06:20 2011 Listening for incoming TCP connection on [undef] Tue Nov 22 03:06:20 2011 TCPv4_SERVER link local (bound): [undef] Tue Nov 22 03:06:20 2011 TCPv4_SERVER link remote: [undef] Tue Nov 22 03:06:20 2011 MULTI: multi_init called, r=256 v=256 Tue Nov 22 03:06:20 2011 IFCONFIG POOL: base=10.0.2.2 size=252 Tue Nov 22 03:06:20 2011 MULTI: TCP INIT maxclients=1024 maxevents=1028 Tue Nov 22 03:06:20 2011 Initialization Sequence Completed Tue Nov 22 03:07:10 2011 MULTI: multi_create_instance called Tue Nov 22 03:07:10 2011 Re-using SSL/TLS context Tue Nov 22 03:07:10 2011 Control Channel MTU parms [ L:1543 D:168 EF:68 EB:0 ET:0 EL:0 ] Tue Nov 22 03:07:10 2011 Data Channel MTU parms [ L:1543 D:1450 EF:43 EB:4 ET:0 EL:0 ] Tue Nov 22 03:07:10 2011 Local Options hash (VER=V4): 'c413e92e' Tue Nov 22 03:07:10 2011 Expected Remote Options hash (VER=V4): 'd8421bb0' Tue Nov 22 03:07:10 2011 TCP connection established with [AF_INET]10.0.0.9:47808 Tue Nov 22 03:07:10 2011 TCPv4_SERVER link local: [undef] Tue Nov 22 03:07:10 2011 TCPv4_SERVER link remote: [AF_INET]10.0.0.9:47808 Tue Nov 22 03:07:11 2011 10.0.0.9:47808 TLS: Initial packet from [AF_INET]10.0.0.9:47808, sid=a2cd4052 84b47108 Tue Nov 22 03:07:11 2011 10.0.0.9:47808 TLS_ERROR: BIO read tls_read_plaintext error: error:140890C7:SSL routines:SSL3_GET_CLIENT_CERTIFICATE:peer did not return a certificate Tue Nov 22 03:07:11 2011 10.0.0.9:47808 TLS Error: TLS object -> incoming plaintext read error Tue Nov 22 03:07:11 2011 10.0.0.9:47808 TLS Error: TLS handshake failed Tue Nov 22 03:07:11 2011 10.0.0.9:47808 Fatal TLS error (check_tls_errors_co), restarting Tue Nov 22 03:07:11 2011 10.0.0.9:47808 SIGUSR1[soft,tls-error] received, client-instance restarting Tue Nov 22 03:07:11 2011 TCP/UDP: Closing socket client log: Tue Nov 22 03:06:18 2011 OpenVPN 2.1.3 x86_64-pc-linux-gnu [SSL] [LZO2] [EPOLL] [PKCS11] [MH] [PF_INET6] [eurephia] built on Oct 22 2010 Enter Auth Username:user Enter Auth Password: Tue Nov 22 03:06:25 2011 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables Tue Nov 22 03:06:25 2011 Control Channel Authentication: using 'ta.key' as a OpenVPN static key file Tue Nov 22 03:06:25 2011 Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication Tue Nov 22 03:06:25 2011 Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication Tue Nov 22 03:06:25 2011 Control Channel MTU parms [ L:1543 D:168 EF:68 EB:0 ET:0 EL:0 ] Tue Nov 22 03:06:25 2011 Socket Buffers: R=[87380->131072] S=[16384->131072] Tue Nov 22 03:06:25 2011 Data Channel MTU parms [ L:1543 D:1450 EF:43 EB:4 ET:0 EL:0 ] Tue Nov 22 03:06:25 2011 Local Options hash (VER=V4): 'd8421bb0' Tue Nov 22 03:06:25 2011 Expected Remote Options hash (VER=V4): 'c413e92e' Tue Nov 22 03:06:25 2011 Attempting to establish TCP connection with [AF_INET]10.0.0.2:1194 [nonblock] Tue Nov 22 03:06:26 2011 TCP connection established with [AF_INET]10.0.0.2:1194 Tue Nov 22 03:06:26 2011 TCPv4_CLIENT link local: [undef] Tue Nov 22 03:06:26 2011 TCPv4_CLIENT link remote: [AF_INET]10.0.0.2:1194 Tue Nov 22 03:06:26 2011 TLS: Initial packet from [AF_INET]10.0.0.2:1194, sid=7a3c2a0f bd35bca7 Tue Nov 22 03:06:26 2011 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this Tue Nov 22 03:06:26 2011 VERIFY OK: depth=1, /C=US/ST=CA/L=SanFrancisco/O=Fort-Funston/CN=Fort-Funston_CA/[email protected] Tue Nov 22 03:06:26 2011 Validating certificate key usage Tue Nov 22 03:06:26 2011 ++ Certificate has key usage 00a0, expects 00a0 Tue Nov 22 03:06:26 2011 VERIFY KU OK Tue Nov 22 03:06:26 2011 Validating certificate extended key usage Tue Nov 22 03:06:26 2011 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication Tue Nov 22 03:06:26 2011 VERIFY EKU OK Tue Nov 22 03:06:26 2011 VERIFY OK: depth=0, /C=US/ST=CA/L=SanFrancisco/O=Fort-Funston/CN=server/[email protected] Tue Nov 22 03:06:26 2011 Connection reset, restarting [0] Tue Nov 22 03:06:26 2011 TCP/UDP: Closing socket Tue Nov 22 03:06:26 2011 SIGUSR1[soft,connection-reset] received, process restarting Tue Nov 22 03:06:26 2011 Restart pause, 5 second(s) ^CTue Nov 22 03:06:27 2011 SIGINT[hard,init_instance] received, process exiting Does anybody know how to get openvpn-auth-ldap wirking?

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• Task Scheduler not able to execute .vbs scripts successfully

  - by Django Reinhardt

  Apologies if this has a really obvious answer! We have several daily tasks we run via a .vbs script on our server (through the Task Scheduler), and for months it has been fine, but recently we've hit a problem. The .vbs scripts stopped successfully executing (always timing out)... but could still be executed manually with no problems(!). Not knowing any good reason why the Task Scheduler should start having problems, we thought we'd try a little "creative thinking", and run the .vbs another way: Via a .bat file executed by the Task Scheduler. Again we hit weird issues, but with a little more debugging information, this time around. The .bat file run by Task Scheduler is nothing more than... CScript "C:\location\script.vbs" > Log.txt But after an attempt to run it, the Task Scheduler fails with the following error: 0x1: An incorrect function was called or an unknown function was called. The Log.txt (as output from the .bat file above) says: CScript Error: Initialization of the Windows Script Host failed. (Not enough storage is available to process this command. ) But get this: The .bat file executes perfectly (vbs script and all) if it's executed with a double click! There's only a problem when it's run by Task Scheduler. What the hell? We're running Windows Server 2008 R2 (x64) and yes, the Task Sheduler's results are the same whether the user is logged in or not. Also, the user that can run the scripts successfully manually, is also the same user that runs the scripts in Task Scheduler. Thanks for any help for this weird problem!

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• Launch script on login to RDS - server side

  - by Jonathan

  I have a logon script that I want to be run when users login to remote desktop on my WinServer2008r2 box. I know I can do this client-side (in the RemoteDesktopClient "Run Program" options) but would rather it be enforced server-side. If I assign the logon script to a GPO, the script will be run whenever the user logs into their local PC. I would like to assign the logon script to the Remote Desktop Users group, but only when they're logging into remote desktop, not when they're logging into their own system. Thoughts?

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• Creating a dynamic lacp trunk from HP Procurve 2412zl to Proliant DL380 G7

  - by Maalobs

  I'm configuring an IEEE 802.3ad (LACP) dynamic trunk from a HP Procurve 2412zl (firmware version K.15.07) switch to a HP Proliant DL380 G7 server. The DL380 has 4 NICs and is running Win2008 R2, so I'm teaming the NICs together and leaving everything on the recommended "automatic" setting in the HP NIC configuration tool. The server is one of two, they'll be connected on interfaces F17-F20 and F21-F24 respectively on the switch. I need the servers in a separate VLAN, here is the configuration for the VLAN: vlan 10 name "Lab_Mgmt" untagged B2,F17-F24 ip address 172.22.71.3 255.255.255.0 tagged B21 exit There is a DHCP-relay into the VLAN 10 from another device beyond interface B21. The Advanced Traffic Management Guide says that in order to run a dynamic LACP trunk on another VLAN besides the DEFAULT_VLAN, you need to first enable GVRP and then use "forbid" to stop the interfaces from automatically joining DEFAULT_VLAN when the dynamic trunk is created. GVRP brings some other stuff with it that I don't want or need, so I disable it with "unknown-vlans disable" on all other interfaces. Here is how I do it: procurve-5412zl-1(config)# gvrp procurve-5412zl-1(config)# interface A1-A24,B1-B24,C1-C24,D1-D10,D13-D24,E1-E24, F1-F16,K1,K2 unknown-vlans disable procurve-5412zl-1(config)# vlan 1 forbid F17-F24 procurve-5412zl-1(config)# interface F17-F20 lacp active The result afterwards looks all successful: procurve-5412zl-1(config)# show trunks Load Balancing Method: L3-based (Default), L2-based if non-IP traffic Port | Name Type | Group Type ---- + -------------------------------- --------- + ------ -------- F17 | XYZTEAM3_NIC1 100/1000T | Dyn2 LACP F18 | XYZTEAM3_NIC2 100/1000T | Dyn2 LACP F19 | XYZTEAM3_NIC3 100/1000T | Dyn2 LACP F20 | XYZTEAM3_NIC4 100/1000T | Dyn2 LACP procurve-5412zl-1(config)# vlan 10 procurve-5412zl-1(vlan-10)# show lacp LACP LACP Trunk Port LACP Admin Oper Port Enabled Group Status Partner Status Key Key ---- ------- ------- ------- ------- ------- ------ ------ F17 Active Dyn2 Up Yes Success 0 0 F18 Active Dyn2 Up Yes Success 0 0 F19 Active Dyn2 Up Yes Success 0 0 F20 Active Dyn2 Up Yes Success 0 0 On the Proliant server, the NIC configuration Tool is also indicating that a 802.3ad dynamic trunk has been established. Everything should be good, but it isn't. The server is not getting an IP-address from the DHCP, which it does if I'm not enabling LACP. If I configure the server to a static IP-address on the VLAN 10 subnet, it can't even ping the switch IP-address, much less anything outside of the VLAN. The switch can't ping the server either. I did another attempt with F17-F20 tagged, and checking the box "Default Native Tag (VLAN 10)" in the NIC configuration tool on the server, but there was no difference. Does anyone have any idea what I might have missed?

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• Make Dell's OpenManage 6.2 information available through SNMP

  - by tronda

  I have successfully installed OpenManage on a CentOS 5.4 server and I'm able to use OpenManage through the web interface running on port 1311, but I would like to be able to expose this information through the SNMP server. I don't know SNMP particularly well so the configuration is a result of trial and error. I've tried to follow the description pointed out in the Open Manage Server Administrator User Guide. I've followed the documentation regarding SNMP configuration, but without success. I've created a small snmpd.conf file: com2sec notConfigUser default public group notConfigGroup v1 notConfigUser group notConfigGroup v2c notConfigUser view systemview included .1.3.6.1.2.1.1 view systemview included .1.3.6.1.2.1.25.1.1 access notConfigGroup "" any noauth exact all all none view all included .1 rwcommunity public 10.200.26.50 syslocation "Somewhere" syscontact [email protected] pass .1.3.6.1.4.1.4413.4.1 /usr/bin/ucd5820stat smuxpeer .1.3.6.1.4.1.674.10892.1 When I try to fetch SNMP information by using snmpwalk I get the following output: SNMPv2-MIB::sysDescr.0 = STRING: Linux myserver.test.com 2.6.18-164.15.1.el5 #1 SMP Wed Mar 17 11:30:06 EDT 2010 x86_64 SNMPv2-MIB::sysObjectID.0 = OID: NET-SNMP-MIB::netSnmpAgentOIDs.10 DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (1180389) 3:16:43.89 SNMPv2-MIB::sysContact.0 = STRING: [email protected] SNMPv2-MIB::sysName.0 = STRING: myserver.test.com SNMPv2-MIB::sysLocation.0 = STRING: "Somewhere" SNMPv2-MIB::sysORLastChange.0 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORID.1 = OID: SNMPv2-MIB::snmpMIB SNMPv2-MIB::sysORID.2 = OID: TCP-MIB::tcpMIB SNMPv2-MIB::sysORID.3 = OID: IP-MIB::ip SNMPv2-MIB::sysORID.4 = OID: UDP-MIB::udpMIB SNMPv2-MIB::sysORID.5 = OID: SNMP-VIEW-BASED-ACM-MIB::vacmBasicGroup SNMPv2-MIB::sysORID.6 = OID: SNMP-FRAMEWORK-MIB::snmpFrameworkMIBCompliance SNMPv2-MIB::sysORID.7 = OID: SNMP-MPD-MIB::snmpMPDCompliance SNMPv2-MIB::sysORID.8 = OID: SNMP-USER-BASED-SM-MIB::usmMIBCompliance SNMPv2-MIB::sysORDescr.1 = STRING: The MIB module for SNMPv2 entities SNMPv2-MIB::sysORDescr.2 = STRING: The MIB module for managing TCP implementations SNMPv2-MIB::sysORDescr.3 = STRING: The MIB module for managing IP and ICMP implementations SNMPv2-MIB::sysORDescr.4 = STRING: The MIB module for managing UDP implementations SNMPv2-MIB::sysORDescr.5 = STRING: View-based Access Control Model for SNMP. SNMPv2-MIB::sysORDescr.6 = STRING: The SNMP Management Architecture MIB. SNMPv2-MIB::sysORDescr.7 = STRING: The MIB for Message Processing and Dispatching. SNMPv2-MIB::sysORDescr.8 = STRING: The management information definitions for the SNMP User-based Security Model. SNMPv2-MIB::sysORUpTime.1 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.2 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.3 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.4 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.5 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.6 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.7 = Timeticks: (0) 0:00:00.00 SNMPv2-MIB::sysORUpTime.8 = Timeticks: (0) 0:00:00.00 I suspect that I should get some DELL specific information when I use the snmpwalk utility. Is there a configuration in snmpd.conf file which is wrong, or do I have to configure on the OpenManage side in order to get the hardware information accessible from SNMP?

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• Lightweight IRC Client

  - by Jonathan Sampson

  What is a good option for somebody who wants to participate in IRC, but doesn't want to download a large application, register with any group, etc? Preferably something lite, having a nice feature-set, and easy to get up-and-running. I'm on Windows, and I'd prefer something very easy and non-esoteric to work with.

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• Can't Connect to IIS Ftp Site under Amazon EC2

  - by h3n

  IIS 7.5: Ftp Firewall Suport: Data Ranges 49152-65535 using external Ip of Amazon EC2 static IP Ftp IPv4 Restriction: allow: Amazon EC2 static IP Ftp Authentication: Anonymous: Enabled, Basic: Disabled, IISMgr: Enabled Ftp Authorization: Allow All Users: Read/Write Windows Firewall (Inbound): Open port 21 Open port ranges: 49152-65535 (Outbound) Open port: 20 Amazon EC2 Security Group: Custom TCP Rule: 21 Custom TCP Rule: 49152-65535 It works on Internet Explorer when I typed the address: ftp://localhost on the server but when I entered the Amazon EC2 Static IP (ftp://IPADRESS) it doesnt connect. I cant connect also to FileZilla

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• Audio Static/Interference regardless of audio interface?

  - by Tom

  I currently am running a media center/server on a Lubuntu machine. The machine specs: Core 2 Duo Extreme EVGA SLI 680i MotherBoard 2 GB DDR2 Ram 3 Hard Drives no raid - WD Caviar Black, Green, and Samsung Spinpoint Galaxy GTX 220 1GB External USB Creative XI-FI Extreme Card 550W Power Supply This machine is hooked up through an optical cable to an ONKYO HTR340 Receiver through the XIFI card. Whenever I play any audio regardless if it is through XBMC, the default audio player, a flash video, etc, I get a horrible static sound that randomly gets louder. Here is a video of the sound: http://www.youtube.com/watch?v=SqKQkxYRVA4 This static comes in randomly, sometimes going away for short periods, but eventually always comes back. So far I have tried everything I could think of: Reinstalling OS Installing/upgrading/repairing PulseAudio/Alsa Installing alternate OSes, straight Ubuntu, Lubuntu, Xubuntu, Arch, Mint, Windows 7 Switching audio from the external card to internal Optical, audio out through HDMI, audio out through headphones Different ports on receiver (my main desktop sounds fine on the same sound system) Different optical cables Unplugging everything unnecessary from the motherboard (1 HD, 1 Stick of Ram, 1 Keyboard) Swapping out ram Swapping out the motherboard Replacing the Graphics Card (was replaced due to fan being noisy, not specifically for this problem) Different harddrives Swapping power supply Disabling onboard audio Pretty much everything short of swapping the CPU. I haven't been able to narrow down the problem and it is getting frustrating. Is it possible that the CPU is faulty and might cause a problem such as this, or that the PC case is shorting out the motherboard? Any kind of suggestions will be appreciated.

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• Error when starting ArcGIS Server Object Manager (v10)

  - by SpatialBridge

  I just finished installing ArcGIS Server 10 and completed the post-installation. The ArcGIS Server Object Manager service is installed, but when I try to start it, I get the following error: "Windows could not start the ArcGIS Server Object Manager service on the Local Computer. Error 1067: The process terminated unexpectedly." The agsadmin and agsusers groups exist, and my local account is a member of the agsadmin group. Any ideas on what I've done wrong? Thanks, Jon.

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• SQL 2000: Intermittent Error 7399 with OLE DB Provider for Microsoft Jet

  - by Tim Lara

  I am using SQL Server 2000 on Windows Server 2003 SP2 and have set up a linked server to point at an Access 97 database using the OLE DB Provider 4.0 for Microsoft Jet. The problem I am having sounds almost exactly like the one described in this Microsoft KB article, except that the error I am getting is intermittent: http://support.microsoft.com/kb/814398 The SQL Server is running under the Local System account (which I don't have authority to change), and the Access 97 .mdb file that the linked server points to is on a Win XP Pro machine on the same LAN as the SQL Server machine, inside of a shared folder with permissions set to "Everyone" and "Full Control". Now, if the linked server connection never worked, it would make more sense that the problem is merely a permissions issue with the Local System account as the KB article above suggests, but the maddening thing is that sometimes the connection works just fine. When it fails, the error message is always the same: Error 7399: OLE DB provider 'Microsoft.Jet.OLEDB.4.0' reported an error. [OLE/DB provider returned message: Unspecified error] OLE DB error trace [OLE/DB Provider 'Microsoft.Jet.OLEDB.4.0' IDBInitialize::Initialize returned 0x80004005: ]. Also, not only does the linked server setup occasionally work just fine on this one particular SQL Server, what is supposed to be exactly the same setup on 25 other servers works just fine EVERY TIME! Obviously, something in the non-working setup must not be exactly the same, but I'm having trouble figuring out where to look for the differences since the error message SQL Server returns is so vague. I know our sysadmins have had numerous issues with Active Directory replication across our domain, so my best guess is that there is some sort of odd group policy corruption going on, but I thought I'd ask here to see if I might be overlooking something more straightforward. Any ideas on how to further isolate the error would be greatly appreciated! For the record, here is a list of things I've already tried: Rebooting the SQL Server machine. Fixes the issue temporarily, then the error returns within a minute or two of startup. (This is why I suspect a rogue group policy that is slow to apply fouling things up.) Importing all database objects from the Access 97 mdb into a new, clean mdb file. Makes no difference. Moving the Access 97 mdb file to a local directory on the SQL Server machine instead of accessing it via a share on the Win XP Pro LAN machine. This works, but does not solve the problem because the mdb needs to be on the client machine for performance reasons and the ability to work "stand alone". Plus, the same shared folder access works fine on all other servers / clients on my network. Compared all the SQL Server, Windows Server, etc versions to a known working setup and everything appears to be the same.

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