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  • Pre-Conference Sessions at the PASS Summit

    - by andyleonard
    Introduction I have some thoughts on the selection of pre-conference and post-conference session presenters at the PASS Summit. PASS pre-conference and post-conference sessions are $395. Trainers and speakers in the various SQL Server fields (relational engine, business intelligence, etc.) are selected to deliver these day-long seminars before and (now) after each PASS Summit. I have attended a few and the quality and amount of the training easily justifies the $395 price tag. Full Disclosure I've...(read more)

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  • MIX 2010 Covert Operations Day 1

    - by GeekAgilistMercenary
    Portland Departure - Farewell Stumptown Off I go on a plane from Portland, Oregon to Las Vegas, Nevada for the MIX 2010 Conference.  Before I even boarded the plane I met Paul Gomes a Senior Software Engineer and Andrew Saylor the Director of Business Development.  Both of these SoftSource Employees were en route to MIX themselves.  Being stoked to already be bumping into some top tier people, I bid them adieu and headed for my seat on the plane. I boarded, and had before the boarding opted for an upgrade.  I have to advise that if you get a chance on Alaska to upgrade at the last minute, take it.  It is usually only about $50 bucks or so and the additional space makes working on the ole' laptop actually possible (even on my monstrous 17" laptop).  So take it from me, click that upgrade button and fork over that $50 bucks for anything over an hour flight, the comfort and ability to work is usually worth it! Las Vegas Arrival - Welcome to Sin City Got into Las Vegas and swung out of the airport.  I then, with my comrade Beth attempted to get Internet Access for the next 3 hours.  Las Vegas, is not the most friendly Internet Access town.  I will just say it, I am not sure why any Internet related company (ala Microsoft) would hold a conference here.  There are more than a dozen other cities that would be better. But I digress, I did manage to get Internet Access after checking into the Circus Circus.  Don't ask why I ended up staying here, if you run into me in person, ask then because there is a whole story to it. At this point I started checking out each session further on the MIX10 Site.  There are a number I deemed necessary to check out.  However, you'll have to read my pending entries to see which session I jumped into. With this juncture in time reached, I got a ton of work to wrap up, some code to write and some sleep to get.  Until tomorrow, adieu. For more of my writing, thoughts, and other topics check out my other blog, where the original entry is posted.

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  • Generating a Google Drive Hosted Website with tools you have lying around in your kitchen

    Generating a Google Drive Hosted Website with tools you have lying around in your kitchen Now that you can host web content in Google Drive, Ali will take a look at writing some code to generate a website from files stored in Google Drive. This should be a fun session, and as will all live coding, totally able to fail in about a million ways. From: GoogleDevelopers Views: 0 0 ratings Time: 03:30:00 More in Science & Technology

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  • Presenting at SQLConnections!

    - by andyleonard
    Introduction This year I'm honored to present at SQLConnections in Orlando 27-30 Mar 2011! My topics are Database Design for Developers, Build Your First SSIS Package, and Introduction to Incremental Loads. Database Design for Developers This interactive session is for software developers tasked with database development. Attend and learn about patterns and anti-patterns of database development, one method for building re-executable Transact-SQL deployment scripts, a method for using SqlCmd to deploy...(read more)

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  • Enterprise MDM: Rationalizing Reference Data in a Fast Changing Environment

    - by Mala Narasimharajan
    By Rahul Kamath Enterprises must move at a rapid pace to establish and retain global market leadership by continuously focusing on operational efficiency, customer intimacy and relentless execution. Reference Data Management    As multi-national companies with a presence in multiple industry categories, market segments, and geographies, their ability to proactively manage changes and harness them to align their front office with back-office operations and performance management initiatives is critical to make the proverbial elephant dance. Managing reference data including types and codes, business taxonomies, complex relationships as well as mappings represent a key component of the broader agenda for enabling flexibility and agility, without sacrificing enterprise-level consistency, regulatory compliance and control. Financial Transformation  Periodically, companies find that processes implemented a decade or more ago no longer mirror the way of doing business and seek to proactively transform how they operate their business and underlying processes. Financial transformation often begins with the redesign of one’s chart of accounts. The ability to model and redesign one’s chart of accounts collaboratively, quickly validate against historical transaction bases and secure business buy-in across multiple line of business stakeholders, while continuing to manage changes within the legacy general ledger systems and downstream analytical applications while piloting the in-flight transformation can mean the difference between controlled success and project failure. Attend the session titled CON8275 - Oracle Hyperion Data Relationship Management: Enabling Enterprise Transformation at Oracle Openworld on Monday, October 1, 2012 at 4:45pm in Ballroom A of the InterContinental Hotel to learn how Oracle’s Data Relationship Management solution can help you stay ahead of the competition and proactively harness master (and reference) data changes to transform your enterprise. Hear in-depth customer testimonials from GE Healthcare and Old Mutual South Africa to learn how others have harnessed this technology effectively to build enduring competitive advantage through business process innovation and investments in master data governance. Hear GE Healthcare discuss how DRM has enabled financial transformation, ERP consolidation, mergers and acquisitions, and the alignment reference data across financial and management reporting applications. Also, learn how Old Mutual SA has upgraded to EBS R12 Financials and is transforming the management of chart of accounts for corporate reporting. Separately, an esteemed panel of DRM customers including Cisco Systems, Nationwide Insurance, Ralcorp Holdings and Mentor Graphics will discuss their perspectives on how DRM has helped them address business challenges associated with enterprise MDM including major change management initiatives including financial transformations, corporate restructuring, mergers & acquisitions, and the rationalization of financial and analytical master reference data to support alternate business perspectives for the alignment of EPM/BI initiatives. Attend the session titled CON9377 - Customer Showcase: Success with Oracle Hyperion Data Relationship Management at Openworld on Thursday, October 4, 2012 at 12:45pm in Ballroom of the InterContinental Hotel to interact with our esteemed speakers first hand.

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  • Google I/O 2010 - Integrate apps w/ Google Apps Marketplace

    Google I/O 2010 - Integrate apps w/ Google Apps Marketplace Google I/O 2010 - Integrating your app with the Google Apps Marketplace: Navigation, SSO, Data APIs and manifests Enterprise 201 Ryan Boyd, Steve Bazyl In this fast-paced, demo-focused session, you'll learn how to build, integrate, and sell a web app on the Google Apps Marketplace. We'll go end-to-end in 40 minutes with time left for Q&A. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 5 0 ratings Time: 59:45 More in Science & Technology

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  • Changing swappiness in sysctl.conf doesn't work for me

    - by Graham
    I'm using 12.04 LTS and can sudo sysctl to set swappiness to 10, but adding vm.swappiness=10 to sysctl.conf doesn't work for me - after I reboot, swappiness still reports 60 (default) I'd like to be able to reduce swaps to my SSD, but can't find a way to do so except manually per session. Modifying sysctl.conf seems to work for most - can anyone advise what I need to check / change to make it work for me too, please?

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  • How do I fix the problems I'm having with Xfce and Xubuntu?

    - by Noel Quiles
    I booted into a Xubuntu session and when the splash disappeared it left behind artifacts on the desktop. I went into Desktop to change the background but it stayed completely gray. Not only that, GTK isn't theming any of my windows, nor can I change GTK themes in the settings manager. I recently installed GTK+ 2.x alongside GTK+ 3 for a compatibility issue with xfce-battery-plugin, which also refuses to show anything but 0%. What is going on?

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  • Google I/O 2010 - Using Google Chrome Frame

    Google I/O 2010 - Using Google Chrome Frame Google I/O 2010 - Using Google Chrome Frame Chrome 201 Alex Russell Google Chrome Frame brings the HTML5 platform and fast Javascript performance to IE6, 7 & 8. This session will cover the latest on Google Chrome Frame, what it can do for you and your customers, how it can be used, and a sneak peak into what's planned next. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 4 0 ratings Time: 50:16 More in Science & Technology

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  • Google I/O 2012 - Managing Google Compute Engine Virtual Machines Through Google App Engine

    Google I/O 2012 - Managing Google Compute Engine Virtual Machines Through Google App Engine Alon Levi, Adam Eijdenberg Google Compute Engine provides highly efficient and scalable virtual machines for large scale data processing operations. Integration with Google App Engine provides an orchestration framework to manage large virtual machine clusters used for data processing. This session will talk demonstrate integration and discuss future use cases of the two technologies. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 0 0 ratings Time: 51:06 More in Science & Technology

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  • Thoughts on Build 2013

    - by D'Arcy Lussier
    Originally posted on: http://geekswithblogs.net/dlussier/archive/2013/06/30/153294.aspxAnd so another Build conference has come to an end. Below are my thoughts/perspectives on various aspects of the event. I’ll do a separate blog post on my thoughts of the Build message for developers. The Good Moscone center was a great venue for Build! Easy to get around, easy to get to, and well maintained, it was a very comfortable conference venue. Yeah, the free swag was nice. Build has built up an expectation that attendees will always get something; it’ll be interesting to see how Microsoft maintains this expectation over the next few Build events. I still maintain that free swag should never be the main reason one attends an event, and for me this was definitely just an added bonus. I’m planning on trying to use the Surface as a dedicated 2nd device at work for meetings, I’ll share my experiences over the next few months. The hackathon event was a great idea, although personally I couldn’t justify spending the money on a conference registration just to spend the entire conference coding. Still, the apps that were created were really great and there was a lot of passion and excitement around the hackathon. I wonder if they couldn’t have had the hackathon on the Monday/Tuesday for those that wanted to participate so they didn’t miss any of the actual conference over Wed/Thurs. San Francisco was a great city to host Build. Getting from hotels to the conference center was very easy (well especially for me, I was only 3 blocks away) and the city itself felt very safe. However, if I never have to fly into SFO again I’ll be alright with that! Delays going into and out of SFO and both apparently were due to the airport itself. The Bad Build is one of those oddities on the conference landscape where people will pay to commit to attending an event without knowing anything about the sessions. We got our list of conference sessions when we registered on Tuesday, not before. And even then, we only got titles and not descriptions (those were eventually made available via the conference’s mobile application). I get it…they’re going to make announcements and they don’t want to give anything away through the session titles. But honestly, there wasn’t anything in the session titles that I would have considered a surprise. Breakfasts were brutal. High-carb pastries, donuts, and muffins with fruit and hard boiled eggs does not a conference breakfast make. I can’t believe that the difference between a continental breakfast per person and a hot breakfast buffet would have been a huge impact to a conference fee that was already around $2000. The vendor area was anemic. I don’t know why Microsoft forces the vendors into cookie-cutter booth areas (this year they were all made of plywood material). WPC, TechEd – booth areas there allow the vendors to be creative with their displays. Not so much for Build. Really odd was the lack of Microsoft’s own representation around Bing. In the day 1 keynote Microsoft made a big deal about Bing as an API. Yet there was nobody in the vendor area set up to provide more information or have discussions with about the Bing API. The Ugly Our name badges were NFC enabled. The purpose of this, beyond the vendors being able to scan your info, wasn’t really made clear. An attendee I talked to showed how you could get a reader app on your phone so you can scan other members cards and collect their contact info – which is a kewl idea; business cards are so 1990’s. But I was *shocked* at the amount of information that was on our name badges! Here’s what’s displayed on our name badge: - Name - Company - Twitter Handle I’m ok with that. But here’s what actually gets read: - Name - Company - Address Used for Registration - Phone Number Used for Registration So sharing that info with another attendee, they get way more of my info than just how to find me on Twitter! Microsoft, you need to fix this for the future. If vendors want to collect information on attendees, they should be able to collect an ID from the badge, then get a report with corresponding records afterwards. My personal information should not be so readily available, and without my knowledge! Final Verdict Maybe its my older age, maybe its where I’m at in life with family, maybe its where I’m at in my career, but when I consider whether a conference experience was valuable I get to the core reason I attend: opportunities to learn, opportunities to network, opportunities to engage with Microsoft. Opportunities to Learn:  Sessions I attended were generally OK, with some really stand out ones on Day 2. I would love to see Microsoft adopt the Dojo format for a portion of their sessions. Hands On Labs are dull, lecture style sessions are great for information sharing. But a guided hands-on coding session (Read: Dojo) provides the best of both worlds. Being that all content is publically available online to everyone (Build attendee or not), the value of attending the conference sessions is decreased. The value though is in the discussions that take part in person afterwards, which leads to… Opportunities to Network: I enjoyed getting together with old friends and connecting with Twitter friends in person for the first time. I also had an opportunity to meet total strangers. So from a networking perspective, Build was fantastic! I still think it would have been great to have an area for ad-hoc discussions – where speakers could announce they’d be available for more questions after their sessions, or attendees who wanted to discuss more in depth on a topic with other attendees could arrange space. Some people have no problems being outgoing and making these things happen, but others are not and a structured model is more attractive. Opportunities to Engage with Microsoft: Hit and miss on this one. Outside of the vendor area, unless you cornered or reached out to a speaker, there wasn’t any defined way to connect with blue badges. And as I mentioned above, Microsoft didn’t have full representation in the vendor area (no Bing). All in all, Build was a fun party where I was informed about some new stuff and got some free swag. Was it worth the time away from home and the hit to my PD budget? I’d say Somewhat. Build is a great informational conference, but I wouldn’t call it a learning conference. Considering that TechEd seems to be moving to more of an IT Pro focus, independent developer conferences seem to be the best value for those looking to learn and not just be informed. With the rapid development cycle Microsoft is embracing, we’re already seeing Build happening twice within a 12 month period. If that continues, the value of attending Build in person starts to diminish – especially with so much content available online. If Microsoft wants Build to be a must-attend event in the future, they need to start incorporating aspects of Tech Ed, past PDCs, and other conferences so those that want to leave with more than free swag have something to attract them.

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  • Slides and Files from Day of .Net Ann Arbor &lsquo;10

    - by Brian Jackett
    This past Saturday I presented “Real World Deployment of SharePoint 2007 Solutions” at the Ann Arbor Day of .Net conference in Ann Arbor, MI.  Below are my slides and PowerShell demo scripts I used during the presentation.  Thanks to everyone who attended my session, as well as the sponsors, speakers, organizers and all attendees who made this event happen.   Slides and demo scripts

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  • Sample code for my #mix10 talk online

    - by Laurent Bugnion
    I just saw that the video for my MIX10 session is online already! Impressive work, MIX10 team. I also published the sample code on my web server, so here are the links: Powerpoint slides Video MVVM Demo 1 (start) MVVM Demo 1 (final) Command sample RelayCommand sample Messaging sample MVVM Demo 2 (start) MVVM Demo 2 (final) MVVM Light Toolkit Version 3 It was a real pleasure and an amazing experience to have this talk and to get all the great feedback! Thanks all for coming, and as usual don’t hesitate to send your feedback! Laurent

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  • Day of DotNetNuke Recap

    - by bdukes
    This weekend was the Day of DotNetNuke in Charlotte, NC .  I was there to present two session, along with three other Engage colleagues ( Oliver Hine and Anthony Overkamp also presented).  I was honored to be able to present on the Client Resource Management Framework and the Services Framework, two newer components in DotNetNuke (introduced in DNN 6.1 and 6.2, respectively). Making Full Use of the Client Resource Management Framework The slides are available to view at http://bdukes.github...(read more)

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  • MS Tech Ed 2011 Coming Soon

    - by sonam
    Microsoft Tech ed 2010 was a great success. Infact  Most of such conferences always provide a great place to meet other  technology enthusiasts and ofcourse,whats in the pipeline for future products of a company or field.. And yet again,MS Tech ed India is coming on 23-25 march  in Banglore,India.Well,the place is  ofcourse right suited for any IT/Computing conference.After all,Its Silicon Valley of India.. From Last year.I remember  a session by Harish about  “Building pure client side apps with  Jquery and Microsoft Ajax .” Here’s the video: http://live.viasilverlight.com/TechEdOnDemand/Breakouts/TheWebSimplified1/Session4/AjaxClientSideApps.wmv At that time only,I got to know that jquery is so easy to use for  ajax or client side templating.Though I prefer jquery over  Microsoft Ajax many folds.UpdatePanel  is Dead for sure in my view. I believe,Web forms will be dead sooner or later with ASP.Net  MVC  gaining share many folds.(TODO:Learn MVC). The new standard is surely:JQUERY . Between,Last years videos and ppt’s  are available to browse and download: http://microsoftteched.in/2010/downloads.aspx After going through Tech Ad 2011 session agendas : http://www.microsoft.com/india/teched2011/agenda.aspx Few of my personal choices to watch would be: Day 1: a) Identity And Access Control in the Cloud        b)Windows 7 at  Home:Digitizing your Home.(Sounds cool.)        c) And ofcourse,Jquery and MS ajax(Lets see if MS can do something that’s not already happening with their version Of Ajax).. Day 2:  a) Lap Around Silverlight 5 and Html 5 as I have heard some hot talks that html5 will kill Silverlight,(I don’t see it in near future though).        b) Html 5 more than “Html 5”…Google will be seeing this one. Day3: a) Cross Browser applications in Azure       b)VS 2010 sessions of automated testing azure apps etc. Windows Phone 7 sessions will surely be of more interest now after MS-Nokia Deal. Though,Personally,I would want atleast some worth of  sessions on MS  future in Robotics,AI.Perhaps  I am looking at wrong place..(When is PDC?) And Since,Bill Gates  consider Robotics as the next big thing, Refer  this one : http://www.cs.virginia.edu/robins/A_Robot_in_Every_Home.pdf  I am sure,they wont loose this new hot spot to competitors,  like how google rules in Online  Search now.Robotics and AI will surely provide a big battlefield  for future.See,What IBM is doing with IBM Watson. OR see this, http://www.sciencedaily.com/releases/2011/02/110218083711.htm this is cool only if you can control your mind.Atleast,I’ll prefer regular driving (I would devote my mind seeing  people,places which we see on road).thats what jouney makes “cool”.:P.

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  • Learn SSIS from the Authors of SSIS Design Patterns at the PASS Summit 2012!

    - by andyleonard
    Jessica Moss ( blog | @jessicammoss ), Michelle Ufford ( blog | @sqlfool ), Tim Mitchell ( blog | @tim_mitchell ), Matt Masson ( blog | @mattmasson ), and me – we are all presenting the SSIS Design Patterns pre-conference session at the PASS Summit 2012 ! We will be covering material from, and based upon, the book. We will describe and demonstrate patterns for package execution, package logging, loading flat file and XML sources, loading the cloud, dynamic package generation, SSIS Frameworks, data...(read more)

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  • Google I/O 2010: Google TV Keynote, Day 2 - CEO Partner Panel

    Google I/O 2010: Google TV Keynote, Day 2 - CEO Partner Panel Google I/O 2010: Google TV Keynote, Day 2 - CEO Partner Panel Due to licensing and permissions issues, we are unable to show the full Google TV demonstration from the Day 2 keynote at Google I/O. Until we are able to get these permissions, please check out these clips. For Google I/O session videos, presentations, developer interviews and more, go to: code.google.com/io From: GoogleDevelopers Views: 7 0 ratings Time: 22:43 More in Science & Technology

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  • Google I/O 2012 - Putting Together the Pieces: Building Apps with Google Apps Script

    Google I/O 2012 - Putting Together the Pieces: Building Apps with Google Apps Script Saurabh Gupta Learn what's new with Google Apps Script. This session will explore the simplicity of Google Apps Script to build an app that integrates across many Google services. Many of the Google Apps Script services will be covered, demonstrating how Google Apps Script is both a powerful application platform. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 84 9 ratings Time: 40:59 More in Science & Technology

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  • Systems Not Booting after Ubuntu installation

    - by moros
    I recently installed Ubuntu on my PC dual-booted with Windows 7. After rebooting it went through the usual startup screens, but the OS selection screen never shows up. I cannot get either system to boot. I have formatted the partition holding the Ubuntu to no avail and I really don't want to get rid of Windows. I am currently stuck using the Live session disk to boot. Any help is greatly appreciated.

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  • How to recover from finite-state-machine breakdown?

    - by Earl Grey
    My question may seems very scientific but I think it's a common problem and seasoned developers and programmers hopefully will have some advice to avoid the problem I mention in title. Btw., what I describe bellow is a real problem I am trying to proactively solve in my iOS project, I want to avoid it at all cost. By finite state machine I mean this I have a UI with a few buttons, several session states relevant to that UI and what this UI represents, I have some data which values are partly displayed in the UI, I receive and handle some external triggers (represented by callbacks from sensors). I made state diagrams to better map the relevant scenarios that are desirable and alowable in that UI and application. As I slowly implement the code, the app starts to behave more and more like it should. However, I am not very confident that it is robust enough. My doubts come from watching my own thinking and implementation process as it goes. I was confident that I had everything covered, but it was enough to make a few brute tests in the UI and I quickly realized that there are still gaps in the behavior ..I patched them. However, as each component depends and behaves based on input from some other component, a certain input from user or some external source trigers a chain of events, state changes..etc. I have several components and each behave like this Trigger received on input - trigger and its sender analyzed - output something (a message, a state change) based on analysis The problem is, this is not completely selfcontained, and my components (a database item, a session state, some button's state)...COULD be changed, influenced, deleted, or otherwise modified, outside the scope of the event-chain or desirable scenario. (phone crashes, battery is empty phone turn of suddenly) This will introduce a nonvalid situation into the system, from which the system potentially COULD NOT BE ABLE to recover. I see this (althought people do not realize this is the problem) in many of my competitors apps that are on apple store, customers write things like this "I added three documents, and after going there and there, i cannot open them, even if a see them." or "I recorded videos everyday, but after recording a too log video, I cannot turn of captions on them.., and the button for captions doesn't work".. These are just shortened examples, customers often describe it in more detail..from the descriptions and behavior described in them, I assume that the particular app has a FSM breakdown. So the ultimate question is how can I avoid this, and how to protect the system from blocking itself? EDIT I am talking in the context of one viewcontroller's view on the phone, I mean one part of the application. I Understand the MVC pattern, I have separate modules for distinct functionality..everything I describe is relevant to one canvas on the UI.

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  • Google I/O 2010 - Sell your app on the Google Apps Marketplace

    Google I/O 2010 - Sell your app on the Google Apps Marketplace Google I/O 2010 - Reach new customers fast: Learn how to sell your cloud app on the Google Apps Marketplace Enterprise 201 Scott McMullan, Jay Simmons (Atlassian), Chuck Dietrich (Sliderocket), Amit Kulkarni (Manymoon) In this introductory session we'll provide an overview of the Google Apps Marketplace and learn product and marketing best practices directly from 3 Marketplace ISVs. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 12 0 ratings Time: 56:42 More in Science & Technology

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  • Google I/O 2010 - Moving beyond markers: Advanced Maps API customization

    Google I/O 2010 - Moving beyond markers: Advanced Maps API customization Google I/O 2010 - Moving beyond markers: Advanced Maps API customization Geo 301 Jez Fletcher, David Day With such a large number of Google Maps API sites online, it can be hard to make your site stand out from the crowd. This session covers ways in which you can enhance your Maps API application to truly differentiate it, including customizing your overlays, controls, and map. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 16 0 ratings Time: 36:38 More in Science & Technology

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  • Installing Gnome Classic on Ubuntu Server 12.04.1 64bit

    - by varunyellina
    I've installed Ubuntu Server Edition and setup open ssh,samba and lamp on my home desktop just to work on LAN. I also want setup a GUI on it for daily use. I've already performed the following sudo apt-get install gnome-session-fallback sudo apt-get install lightdm-gtk-greeter sudo apt-get install xinit I don't want to install Unity or the Gnome3 Shell on my system. Also I haven't found instructions to installing gnome-classic on a server edition(although it shouldn't make a difference).How do I get it to work?

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  • Google I/O 2010: Google TV Keynote - Under The Hood

    Google I/O 2010: Google TV Keynote - Under The Hood Due to licensing and permissions issues, we are unable to show the full Google TV demonstration from the Day 2 keynote at Google I/O. Until we are able to get these permissions, please check out these clips. For Google I/O session videos, presentations, developer interviews and more, go to: code.google.com/io From: GoogleDevelopers Views: 3 0 ratings Time: 02:02 More in Science & Technology

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Christie Flanagan
    This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation gave us in-depth insight into this always-connected, always-sharing experience revolution we are witnessing.If you haven’t yet made it over to the Oracle Customer Experience Summit at The Westin St. Francis and the recently made over Oracle Square (aka Union Square), there’s still time today and tomorrow to network with industry peers and hear best practices from those who have steered their ventures through the disruptive trends of customer experience and have proven, successful strategies to share for driving strategic customer-centric initiatives. If you’re interested in learning how Oracle WebCenter helps businesses meet the demands of the customer experience revolution, be sure to check out these sessions at the Oracle Customer Experience Summit later today:Using the Online Customer Experience to Drive Engagement and Marketing Success Thursday, Oct 4, 4:15 PM - 5:15 PM - St. Francis - GeorgianMariam Tariq - Senior Director Product Management, Oracle Stephen Schleifer - Senior Principal Product Manager, Oracle Richard Backx - Business IT Architect/Consultant, KPN NL Netco CE Channels Online The online channel is a critical means of reaching and engaging customers. Online marketing efforts today must be targeted, interactive, and consistent to provide customers with a seamless experience. These efforts must include integrated management of Web, mobile, and social channels—supported by cross-channel customer data and campaigns—and integration with commerce to drive an engaging and differentiated online customer experience. Attend this session to learn how you can use the online channel to increase customer loyalty and drive the success of your marketing initiatives.Empowering Your Frontline Employees: Sales and Service Enterprise Collaboration Thursday, Oct 4, 5:30 PM - 6:30 PM - St. Francis - Elizabethan ABStephen Fioretti - VP, Product Management, Oracle Peter Doolan - Group Vice President, Sales Engineering, Oracle Andrew Kershaw - Sr Director Business Development, Oracle Marty Marcinczyk - VP Customer Experience Engineering, Comcast A focus on the employee experience is critical, because it can make or break your customers’ experiences, directly or indirectly. Engaged and empowered frontline employees become your best advocates and inspire your brand champions. This session explores proven approaches and tools, including social collaboration tools, that can help you empower and enable your frontline teams to improve customer and employee experiences.And before you go, you'll also want to explore the Innovation Tents in Oracle Square which feature leading-edge customer experience demonstrations; attend our customer journey mapping workshop; and learn at sessions focused on innovating differentiated experiences that drive cross-functional alignment.

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