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  • Correcting color-shifted mirrored i915 driver in 12.04?

    - by Will Martin
    I was called in to fix a friend's malfunctioning HP Pavilion. She's not sure exactly which model, but the sticker on the bottom says "G60". The problem was a failed upgrade to 12.04. I was able to mostly repair it with sudo apt-get -f install, which ran setup and configuration for several hundred packages. The biggest problem at the moment is Xorg. The login screen (lightdm) loads normally but at a reduced resolution (1024x768 instead of 1366x768). But once you log in, it looks like this: Observe that the colors of the dock on the left and the bar at the top are normal. But the background is filled with bizarro color-skewed ghost images of the desktop. In all cases, the actual contents of any programs you run is a totally illegible mess, except that the bar at the top of any program windows looks and acts normally. And the ghost images are interactive! For example, if you click the icon in the top right corner to get the "shut down" menu, the same menu will appear in the ghost images below. Starting a terminal will start a terminal window in both the real desktop and the ghost images, and moving it around updates both the real and ghost desktops. I suspect Xorg is using some kind of wrong driver and/or parameter for the graphics hardware. Here is the graphics-relevant portion of the lspci -v output: 00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 09) Subsystem: Hewlett-Packard Company Device 360b Flags: bus master, fast devsel, latency 0 Capabilities: [e0] Vendor Specific Information: Len=0a <?> Kernel driver in use: agpgart-intel 00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device 360b Flags: bus master, fast devsel, latency 0, IRQ 44 Memory at d0000000 (64-bit, non-prefetchable) [size=4M] Memory at c0000000 (64-bit, prefetchable) [size=256M] I/O ports at 5110 [size=8] Expansion ROM at <unassigned> [disabled] Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [d0] Power Management version 3 Kernel driver in use: i915 Kernel modules: i915 00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 09) Subsystem: Hewlett-Packard Company Device 360b Flags: bus master, fast devsel, latency 0 Memory at d2500000 (64-bit, non-prefetchable) [size=1M] Capabilities: [d0] Power Management version 3 I'm not sure what to check next. I would ordinarily check xorg.conf to see what it says, but that apparently doesn't exist any more, and my googling has not yielded any useful techniques for getting Xorg to tell me what settings it decided to use. The weird part is that it works fine on the login screen. It's only when you actually log in as a user that the display gets screwed up. Suggestions?

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  • Upgrade fails because of blcr-dkms

    - by Peter Smit
    When I try to update my Ubuntu 10.04 installation to 10.10 I get the following error. Could not calculate the upgrade An unresolvable problem occurred while calculating the upgrade: Trying to install blacklisted version 'blcr-dkms_0.8.2-13' This can be caused by: * Upgrading to a pre-release version of Ubuntu * Running the current pre-release version of Ubuntu * Unofficial software packages not provided by Ubuntu If none of this applies, then please report this bug against the 'update-manager' package and include the files in /var/log/dist-upgrade/ in the bug report. None of the three applies to me (I think). Now I found that this also affects someone else: https://bugs.launchpad.net/update-manager/+bug/657662 Is there here someone who knows what could be wrong? Or a workaround so that I can install Maverick Meerkat?

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  • Configure Calendar Server 7 to Use the davUniqueId Attribute

    - by dabrain
    Starting with Calendar Server 7 Update 3 (Patch 08) we introduce a new attribute davUniqueId in the davEntity objectclass, to use as the unique identifier.  The reason behind this is quite simple, the LDAP operational attribute nsUniqueId  has been chosen as the default value used for the unique identifier. It was discovered that this choice has a potential serious downside. The problem with using nsUniqueId is that if the LDAP entry for a user, group, or resource is deleted and recreated in LDAP, the new entry would receive a different nsUniqueId value from the Directory Server, causing a disconnect from the existing account in the calendar database. As a result, recreated users cannot access their existing calendars. How To Configure Calendar Server to Use the davUniqueId Attribute? Populate the davUniqueId to the ldap users. You can create a LDIF output file only or (-x option) directly run the ldapmodify from the populate-davuniqueid shell script. # ./populate-davuniqueid -h localhost -p 389 -D "cn=Directory Manager" -w <passwd> -b "o=red" -O -o /tmp/out.ldif The ldapmodify might failed like below, in that case the LDAP entry already have the 'daventity' objectclass, in those cases run populate-davuniqueid script without the -O option. # ldapmodify -x -h localhost -p 389 -D "cn=Directory Manager" -w <passwd> -c -f /tmp/out.ldif modifying entry "uid=mparis,ou=People,o=vmdomain.tld,o=red" ldapmodify: Type or value exists (20) In this case the user 'mparis' already have the objectclass 'daventity', ldapmodify do not take care of this DN and just take the next DN (if you start ldapmodify with -c option otherwise it stop's completely) dn: uid=mparis,ou=People,o=vmdomain.tld,o=red changetype: modify add: objectclass objectclass: daventity - add: davuniqueid davuniqueid: 01a2c501-af0411e1-809de373-18ff5c8d Even run populate-davuniqueid without -O option or changing the outputfile to dn: uid=mparis,ou=People,o=vmdomain.tld,o=red changetype: modify add: davuniqueid davuniqueid: 01a2c501-af0411e1-809de373-18ff5c8d The ldapmodify works fine now. The only issue I see here is you need verify which user might need the 'daventity' objectclass as well. On the other hand start without the objectclass and only add the objectclass for the users where you get 'Objectclass violation' report. That's indicate the objectclass is missing. # ldapmodify -x -h localhost -p 389 -D "cn=Directory Manager" -w <passwd> -c -f /tmp/out.ldif modifying entry "uid=mparis,ou=People,o=vmdomain.tld,o=red" Now it is time to change the configuration to use the davuniquid attribute # ./davadmin config modify -o davcore.uriinfo.permanentuniqueid -v davuniqueid It is also needed to modfiy the search filter to use davuniqueid instead of nsuniqueid # ./davadmin config modify -o davcore.uriinfo.subjectattributes -v "cn davstore icsstatus mail mailalternateaddress davUniqueId  owner preferredlanguageuid objectclass ismemberof uniquemember memberurl mgrprfc822mailmember" Afterward IWC Calendar works fine and my test user able to access all his old events.

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  • Developing for Windows CE platform?

    - by grmbl
    I'm looking in creating some applications for workers to use on the workfloor. They'll be using Psion NEO devices running Windows CE 5.0. My skillset allows for C#, PHP, ASP.Net (+ webservices). Application requirements: should connect to our ERP system running on IBM iSeries (AS400). should be run in fullscreen (effectively hiding the OS). usability touch functionality. I have tried the following: Full winform application ran through RDP session: [+] easy deployment using .rdp file. [+] application can be run on desktop environment too. [+] rdp host can easily access DB2 using IBM drivers. [+] GUI works ok on small screen. [-] environment = terminal server. (which is already under heavy use) Full winform application running on device OS: [+] environment = local. [+] responsive. [-] must use a webservice to access DB2. [-] deployment... [-] fixed platform (no desktop) Console application running on device OS: [+] environment = local. [+] very responsive. [-] must use a webservice to access DB2. [-] no fullscreen or other window options? [-] deployment... [-] fixed platform (no desktop) I'm considering creating a web application but it seems the OS comes with IE 5? I don't want to alter the OS in any way! (install other browsers etc.) I would like to have an application that's responsive, easy to deploy, fullscreen and optionally multiplatform. I have seen handheld devices using terminal (emulation?) with a console like interface. This seems to be native to the device but I'm afraid this requires modest knowledge of C++? It seems that using RDP is the way to go but, I came here for advice and look for people that have been in the same situation willing to share their experience. There does not seem to be many "best practices" on the web that could help me decide the best way of working. Greetings

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  • How do I get an HP 1018 laser printer to work on 12.04?

    - by MInner
    edit : already printed on windows-machine Ubuntu 12.04, LJ 1018. I've tried making foo2zjs from sourse. I've downloaded firmware and placed it where necessarily manually from here I've also tried this - same as manual dowload but with some patches like stoping cups, etc.. I've fixed usbfs: process 11200 (usb) did not claim interface 0 before use problems using sudo rmmod usblp as described here. And now I have Aug 10 11:51:59 pav /usr/sbin/hplj1018: foo2zjs: usb://HP/LaserJet%201018?serial=KP07RLV... download failed. Aug 10 11:51:59 pav /usr/sbin/hplj1018: foo2zjs: loading HP LaserJet 1018 firmware /lib/firmware/hp/sihp1018.dl to CUPS USB device ... error. Before that prinet was stucking on "Sending data to printer". Now it's code is "Not connected". Unless ben@pav:~$ lsusb ... Bus 001 Device 015: ID 03f0:4117 Hewlett-Packard LaserJet 1018 Thank you.

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  • unable to mount internal disk mount exited with exit code 13

    - by Masri
    My Ubuntu get into error when I try to mount one of my internal disks and it gives this error message: Error mounting: mount exited with exit code 13: $MFTMirr does not match $MFT (record 3). Failed to mount '/dev/sda7': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details. pls advise how to solve above error ,Many thanks to you in advance.

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  • EPM 11.1.2.2.000 release - considerations

    - by THE
    (guest Article by Nancy) Please be aware with the upcoming release of EPM v11.1.2.2.000, it is highly recommended you first read the"ORACLE® ENTERPRISE PERFORMANCE MANAGEMENT SYSTEM 11.1.2.2.000 Readme" prior to installing this release. We want to highlight the "Installation Information" section which includes the following late-breaking information: Business Rules Migration to Calculation Manager Oracle Hyperion Calculation Manager has replaced Oracle Hyperion Business Rules as the mechanism for designing and managing business rules, therefore, Business Rules is no longer released with EPM System Release 11.1.2.2. If you are applying 11.1.2.2 as a maintenance release, or upgrading to Release 11.1.2.2, and have been using Business Rules in an earlier release, you must migrate to Calculation Manager rules in Release 11.1.2.2. (See Oracle Enterprise Performance Management System Installation and Configuration Guide.) Planning User Interface Enhancements This release of Planning includes a large number of user interface enhancements, as described in Oracle Hyperion Planning New Features. To optimize performance with these new features, you must implement the following recommended configuration. Server: 64-bit, 16 GB physical RAM Client: Optimized for Internet Explorer 9 and Firefox 10 or higher Client-to-Server Connectivity: High-speed internet connection or VPN connection between client and server, client-to-server ping time < 150 milliseconds for best performance The new, improved Planning user interface requires efficient browsers to handle interactivity provided through Web 2.0 like functionality. In our testing, Internet Explorer 7, Internet Explorer 8, and Firefox 3.x are not sufficient to handle such interactivity, and the responsiveness in these versions of browsers is not as fast as the user interface in the previous releases of Planning. For this reason, we strongly recommend that you upgrade your browser to Internet Explorer 9 or Firefox 10 to get responsiveness similar to what you experienced in previous releases. In some instances, the response times in Internet Explorer 7, Internet Explorer 8 and Firefox 3.x could be acceptable. Hence, we suggest that you uptake the new user interface only after you conduct an end user response test and you are satisfied with the results of these tests for these versions of browsers. Please note that it is still possible to leverage the old user interface and features from Planning Release 11.1.2.1. (For more information, see “Using the Planning Release 11.1.2.1 User Interface and Features” in the Oracle Hyperion Planning Administrator's Guide.) IBM HTTP Server and IIS Default Ports Both IBM HTTP Server and IIS Web Server use 80 as their default port. If you are using WebSphere, you must change one of these defaults so that there is no port conflict. If you have further questions, please utilize the  Planning or Essbase MOS Community.

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  • I can't start airodump-ng (aircrack-ng)

    - by Guido Ferzoco Plumari
    This is what I receive when starting airodump-ng root@guido-laptop:/home/guido# airodump-ng wlan0 ioctl(SIOCSIWMODE) failed: Device or resource busy ARP linktype is set to 1 (Ethernet) - expected ARPHRD_IEEE80211, ARPHRD_IEEE80211_FULL or ARPHRD_IEEE80211_PRISM instead. Make sure RFMON is enabled: run 'airmon-ng start wlan0 <#>' Sysfs injection support was not found either. Original question in spanish: No puedo iniciar airodump-ng (aircrack-ng) Esto lo que me sale al iniciar airodump-ng root@guido-laptop:/home/guido# airodump-ng wlan0 ioctl(SIOCSIWMODE) failed: Device or resource busy ARP linktype is set to 1 (Ethernet) - expected ARPHRD_IEEE80211, ARPHRD_IEEE80211_FULL or ARPHRD_IEEE80211_PRISM instead. Make sure RFMON is enabled: run 'airmon-ng start wlan0 <#>' Sysfs injection support was not found either.

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  • Getting a Conexant CX23885 TV Capture Card working

    - by Benny
    I'm new to Linux, and am trying to get my Capture Card working on 11.04. The only command that I know to run to find out any information is lspci, which tells me that I have 02:00.0 Multimedia video controller: Conexant Systems, Inc. CX23885 PCI Video and Audio Decoder (rev 04) I've looked at using Me TV, but haven't worked out how to configure it for my card, or what I need to do to get it running. I'm not fussed on what software I use to run the Capture Card, but I've currently got only Me TV installed. Edit: When I run tvtime, I get the following errors: videoinput: Cannot open capture device /dev/video0: No such file or directory mixer: find error: Success mixer: Can't open mixer default, mixer volume and mute unavailable. mixer: Can't open device default/Line, mixer volume and mute unavailable. Segmentation fault

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  • Fan not detected by lm-sensors

    - by OrangeTux
    My fan is blowing hard, while my cpu temperature is 32 degrees I tried a lot of things to control my fan. Changed grub file GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_osi= pci=noacpi" _ GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_osi=\"Linux\"" Ran sensors-detect : To load everything that is needed, add this to /etc/modules: #----cut here---- # Chip drivers coretemp #----cut here---- If you have some drivers built into your kernel, the list above will contain too many modules. Skip the appropriate ones! Do you want to add these lines automatically to /etc/modules? (yes/NO) Unloading i2c-dev... OK Unloading i2c-i801... OK Unloading cpuid... OK Ran sensors: acpitz-virtual-0 Adapter: Virtual device temp1: +34.0°C (crit = +90.0°C) coretemp-isa-0000 Adapter: ISA adapter Core 0: +34.0°C (high = +80.0°C, crit = +90.0°C) Core 2: +34.0°C (high = +80.0°C, crit = +90.0°C) Ran sudo start module-init-tools and sudo start module-init-tools module-init-tools stop/waiting As you can see my fan isn't detected. Running fancontrol gives me this: Loading configuration from /etc/fancontrol ... Error: Can't read configuration file Can you help me, please? I cannot use my laptop now in class. Thanks in advance. My system 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02) 00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02) 00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02) 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) 00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05) 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05) 00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 05) 00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5) 00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05) 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05) 00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05) 01:00.0 VGA compatible controller: ATI Technologies Inc Manhattan [Mobility Radeon HD 5400 Series] 01:00.1 Audio device: ATI Technologies Inc Manhattan HDMI Audio [Mobility Radeon HD 5000 Series] 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02) 03:00.0 Network controller: Broadcom Corporation BCM4313 802.11b/g/n Wireless LAN Controller (rev 01) 7f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 05) 7f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 05) 7f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 05) 7f:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 05) 7f:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 05) 7f:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 05)

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  • OOW 2012 Tuesday: Hands-On Introduction to Integration and Oracle SOA Suite 11g

    - by Simone Geib
    This year's SOA Suite hands on lab offers three different options, dependant on your level of expertise and interest. If you're new to SOA Suite, you should pick option 1 and learn how to build a SOA composite from the ground up, including a BPEL process, adapters, business rules and human task. The end result will be a purchase order process to be deployed through JDeveloper and tested in Enterprise Manager Fusion Middleware Control. If you're already experienced in SOA Suite, lab option 2 walks you through setting up the components that will allow you to utilize continuous integration with your SOA Suite 11g development projects. For those who want to learn more about security in the context of SOA Suite, option 3 shows you how to secure WebLogic services and SOA composites using Oracle Web Services Manager (OWSM). Hope to see you there! Session ID: HOL9989Session Title: Hands-On Introduction to Integration and Oracle SOA Suite 11gVenue / Room: Marriott Marquis - Salon 3/4Date and Time: 10/2/12, 11:45 - 12:45

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  • Sometimes you have to brag on your employer

    - by Mickey Gousset
    A lot of you know me as an Application Lifecycle Management MVP, and a huge proponent of ALM, TFS, and Visual Studio.  For my day job, however, I work for Infront Consulting Group, a System Center consulting and training organization.  I love what I do there, and work closely with Operations Manager, Service Manager, and Orchestrator.  And believe it or not, use a lot of ALM best practices around all of those. Infront was just recognized as a 2012 Microsoft Corporate Account Virtualization Data Center Services Partner of the Year.  This award recognizes a solution partner that has demonstrated leadership and commitment in driving Microsoft virtualization solutions in the Microsoft Corporate Account segment.  I’m very proud of Infront, and all the hard work that everyone here has put into the incredible services we provide, which lead to us winning this award.

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  • Attachment handling for web application with Jackrabbit

    - by Andrea Girardi
    I need to manage attachments on my Spring web application and I thought to use an open source repository. My app it's a job approval system using J2EE / SPRING 3 Framework and Postgress DB to allow user to tracks the job,right through every step of the approval process. It is a fully managed, collaborative system that operates from a central server and is accessed by a standard internet browser. An user should be able to add an attach to a request or an approval step, so, I though to use Jackrabbit with Postgres database persistence manager. I took a look to this post: http://onjava.com/pub/a/onjava/2006/10/04/what-is-java-content-repository.html?page=1 It's really interesting but, I've some question about this kind of solution :- I seen that Jackrabbit standalone as a Derby database embedded solution for persistence, is it enough for a professional use of the repository with more than 50 request / days (with attachment) ? Is there a reason for which I should use another database manager for persistence instead of the default one ?

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  • Game Code Design for Rendering

    - by kuroutadori
    I first created a game on the iPhone and I'm now porting it to Android. I wrote most of the code in C++, but when it came to porting it wasn't so easy. The Android way is to have two threads, one for rendering and one for updating. This due to some devices blocking when updating the hardware. My problem is that I am coming from the iPhone. When I transition, say from the Menu to the Game, I would stop the Animation (Rendering) and load up the next Manager (the Menu has a Manager and so has the Game). I could implement the same thing on Android, but I have noticed on game ports like Quake, don't do this - as far as I can tell. I have learnt that I cannot just dynamically add another Renderer class the the tree because I will probably get a dequeuing buffer error - which I believe to be a problem with the OpenGL ES side. So how is it done?

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  • Prolific PL2303 and Ubuntu 12.04 (english)

    - by eli
    I am having the same issue as posted here Prolific PL2303 and Ubuntu 12.04 (only in english). The usb to serial adapter worked fine on 11.10 but after upgrade to 12.04 it is not recognized in lusb. if i connect the device after boot and then run: dmesg | grep tty i get: [ 101.305275] usb 2-1.4.4: pl2303 converter now attached to ttyUSB3 seems like it is working fine, but a running the command few seconds later adds the line: [ 107.788672] pl2303 ttyUSB3: pl2303 converter now disconnected from ttyUSB3 after this the device is no longer detected at all. any suggestions??

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  • Skipping intermediate Ubuntu OS upgrade to latest one,How do I upgrade from 9.04 to 10.04.2?

    - by Yadnesh
    I'm currently runing Ubuntu 9.04 Jaunty. I want to upgrade to 10.04.02, but whenever I use the Update manager to do this, it fails with the error "An upgrade from 'jaunty' to 'lucid' is not supported with this tool". I also tried to run sudo do-release-upgrade -d, but it fails with the same error message: Checking for a new ubuntu release Done Upgrade tool signature Done Upgrade tool Done downloading extracting 'lucid.tar.gz' authenticate 'lucid.tar.gz' against 'lucid.tar.gz.gpg' tar: Removing leading `/' from member names Reading cache Checking package manager Can not upgrade An upgrade from 'jaunty' to 'lucid' is not supported with this tool.

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  • How to share my wireless connection to other wireless devices

    - by user89464
    I am aware that I can share my wired internet connection to other devices wirelessly, but what I need now is a little more complex. I am limited to one device over the wifi but would like my macbook to have internet as well. It's in another room so ethernet is not really an option. I really would like to share the wireless from my ubuntu (it's on more) to other wireless devices. After some light googling I can't find anything even remotely useful as they all involve an ethernet cable at some point. Has anyone here had any luck with anything similar? I am running 12.04 LTS just for reference and have a Belkin G wireless USB device. If anyone knows a possible procedure I can find out about the chipset etc. if needed. I understand there may be hardware limitations.

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  • Application qos involving priority and bandwidth

    - by Steve Peng
    Our manager wants us to do applicaiton qos which is quite different from the well-known system qos. We have many services of three types, they have priorites, the manager wants to suspend low priority services requests when there are not enough bandwidth for high priority services. But if the high priority services requests decrease, the bandwidth for low priority services should increase and low priority service requests are allowed again. There should be an algorithm involving priority and bandwidth. I don't know how to design the algorithm, is there any example on the internet? Somebody can give suggestion? Thanks. UPDATE All these services are within a same process. We are setting the maximum bandwidth for the three types of services via ports of services via TC (TC is the linux qos tool whose name means traffic control).

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  • Vendors: Partners or Salespeople?

    - by BuckWoody
    I got a great e-mail from a friend that asked about how he could foster a better relationship with his vendors. So many times when you work with a vendor it’s more of a used-car sales experience than a partnership – but you can actually make your vendor more of a partner, as long as you both set some ground-rules at the start. Sit down with your vendor, and have a heart-to-heart talk with them, explain that they won’t win every time, but that you’re willing to work with them in an honest way on both sides. Here’s the advice I sent him verbatim. I hope this post generates lots of comments from both customers and vendors. I don’t expect that you’ve had a great experience with your Microsoft reps, but I happen to work with some of the best sales teams in the business, and our clients tell us that all the time. “The key to this relationship is to keep the audience really small. Ideally there should be one person from your side that is responsible for the relationship, and one from the vendor’s side. Each responsible person should have the authority to make decisions, and to bring in other folks as needed for a given topic, project or decision.   For Microsoft, this is called an “Account Manager” – they aren’t technical, they aren’t sales. They “own” a relationship with a company. They learn what the company does, who does it, and how. They are responsible to understand what the challenges in your company are. While they don’t know the bits and bytes of everything we sell, they know what each thing does, and who to talk to about it. I get a call from an Account Manager every week that has pre-digested an issue at an organization and says to me: “I need you to set up an architectural meeting with their technical staff to get a better read on how we can help with problem X.” I do that and then report back to the Account Manager what we learned.  All through this process there’s the atmosphere of a “team”, not a “sales opportunity” per se. I’ve even recommended that the firm use a rival product, and I’ve never gotten push-back on that decision from my Account Managers.   But that brings up an interesting point. Someone pays an Account Manager and pays me. They expect something in return. At some point, you have to buy something. Not every time, not every situation – sometimes it’s just helping you with what you already bought from us. But the point is that you can’t expect lots of love and never spend any money. That’s the way business works.   Finally, don’t view the vendor as someone with their hand in your pocket – somebody that’s just trying to sell you something and doesn’t care if they ever see you again – unless they deserve it. There are plenty of “love them and leave them” companies out there, and you may have even had this experience with us, but that isn’t the case in the firms I work with. In fact, my customers get a questionnaire that asks them that exact question. “How many times have you seen your account team? Did you like your interaction with them? Can they do better?” My raises, performance reviews and general standing in my group are based on the answers the company gives.  Ask your vendor if they measure their sales and support teams this way – if not, seek another vendor to partner with.   Partnering with someone is a big deal. It involves time and effort on your part, and on the vendor’s part. If either of you isn’t pulling your weight, it just won’t work. You have every right to expect them to treat you as a partner, and they have the same right for your side.” Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Need Help Unable to Mount Location

    - by Don't ASk Ubun
    I am not able to start Windows and am using a DVD copy of Ubuntu to start up. I see my 750 GB Hard Disk, but if I click it i get this error: Error mounting: mount exited with exit code 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error Failed to read NTFS $Bitmap: Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details. After googling for a while I think I need to do sudo apt-get install ntfsprogs but when I try that: E: Package 'ntfsprogs' has no installation candidate My problem is a lot like this thread

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  • Traktor Audio 2 DJ soundcard configuration

    - by Jaroslav
    I have a Traktor Audio 2 DJ USB sound card (the first version of what it's now called simply Traktor Audio 2) The problem in settings it only sees one output, when there should be two (I need that for Mixxx etc.) Also I want to be able set the sample rate to one of these: 44.1, 48, 88.2, 96 kHz or at least check which one is set. Additionally if possible setting the latency would be an advantage. Some info: $ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: TraktorAudio2 [Traktor Audio 2], device 0: Traktor Audio 2 [Traktor Audio 2] Subdevices: 1/2 Subdevice #0: subdevice #0 Subdevice #1: subdevice #1 $ cat /proc/asound/cards 0 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xfdcfc000 irq 45 1 [TraktorAudio2 ]: snd-usb-caiaq - Traktor Audio 2 Native Instruments Traktor Audio 2 (usb-0000:00:1d.7-8)

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  • Can't mount windows partition?

    - by C.J.
    When I try to open the Windows Partition from Ubuntu I receive the error: Unable to mount 55 GB Filesystem Error mounting: mount exited without exit code 13: ntfs_mst_post_read_fixup_warn: magic: 0x04010400 size: 1024 usa_ofs: 1026 usa_count: 1026: Invalid argument Record 6 has no FILE magic (0x4010400) Failed to open inode FILE_Bitmap: Input/output error Failed to mount '/dev/sda2': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more detail. Additionally, I can't open the Windows Partition. I've tried updating it many times but it won't show up on GRUB. Does anybody know what all this means? And how I might fix it? I thank you for any help in advance

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  • Terminal as desktop background instead of wallper

    - by Janis Erdmanis
    I have come to conclusion that all my needs from nautilus is satisfied with terminal and last file manager. It also dismisses the need for multiple nautilus instances, which makes mess when I forgot how I meant to use different workspaces. The next step for my simplification would be to get rid of any possibility to open nautilus. Also I thought that my interaction with computer is file centred, therefore it makes sense to leave file manager in background of applications. Are there any ways to make terminal as desktop background with which I could interact?

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  • Not able to suspend or hibernate

    - by Tim
    My Ubuntu 10.10 on my laptop Lenovo T400 is not able to suspend or hibernate. Whenever I click Suspend or Hibernate, the moon LED on the bottom of the lid flashes a few seconds, the screen quickly shows something like "some devices fail to suspend, error 5", and then the moon LED goes off and the display still has ambient light illumination. I suppose in suspend or hibernation state, the display should have no illumination, just like when the laptop is turned off, right? If I press any key, the unlock screen dialogue will pop out. I searched a little on the internet, and installed 'acpi-support' according to some advice but it does not help. Any suggestions to solve this problem? Thanks and regards! ADDED: Laptop specifications: CPU Intel Mobile Core 2 Duo P8800 @ 2.66GHz Penryn 45nm Technology RAM 1.9GB Single-Channel DDR3 @ 532MHz (7-7-7-20) Motherboard LENOVO 2764CTO (None) Graphics ThinkPad Display 1440x900 @ 1440x900 ATI Mobility Radeon HD 3400 Series (Lenovo) Hard Drives 244GB Western Digital WDC WD2500BEVS-08VAT2 (SATA) Optical Drives HL-DT-ST DVDRAM GSA-U20N AZCDW EFCPUZ452 SCSI CdRom Device AZCDW EFCPUZ452 SCSI CdRom Device Audio Conexant 20561 SmartAudio HD

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  • How do you manage feature requests and software changes?

    - by 0A0D
    I am a Software Engineer and over the past few years I have become the de-facto software project manager simply because there isn't one. So to keep our sanity in the R&D/Engineering department, customers have become accustomed to coming to me with their requests. I have no experience in this realm so it is my first time acting as a project manager for software projects. I have managed other things but not software. So, how do you manage software projects and mark priorities? Requests come in at infrequent intervals so we very well could be working on something for someone else and then another person comes in with a "rush" job that needs working on. Is it easier to just say First Come, First Serve or is it the person with the most money?

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