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  • Sending login form to an open-mesh acess point for authentication with my own RADIUS server

    - by PachinSV
    I have my RADIUS server up and running and a custom external captive portal. But I'm not sure: what information should I send to the Open-Mesh AP with my login form (it is necessary to encrypt the password?, because if I don't use a secret word to encrypt in my network configuration the RADIUS server complaints about it and in the log shows me some strange characters in the password) I don't know what to do with the "challenge" and "md" parameters in my login splash page. Thank you very much for your help.

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  • 4 SEO Trick Schemes to Avoid

    With the increasing influence and change of marketing focus to Internet, we have the usual unsavoury characters arriving on the scene. Where there is money, there is a scam. SMEs are particularly vulnerable to this as most do not have the resources, the time or the knowledge to distinguish a genuine SEO company from the fraudsters.

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  • Important SEO Elements When Designing Your Website

    On page optimization is an important factor for determining your website theme, especially for Yahoo and Bing, so you have to consider SEO elements while designing your website, putting your keywords in page's titles and headers are good for your visitors, and good for the search engines. You should make sure that the front of your title is containing the keywords that are important to your SEO efforts, because Google only picks up the first sixty to seventy characters. Also, it is important to use natural languages in your content and don't try...

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  • Why do password strength requirements exist? [migrated]

    - by Bozho
    Password strength is now everything, and they force you to come up with passwords with digits, special characters, upper-case letters and whatnot. Apart from being a usability nightmare (even I as a developer hate it when a website requires a complex password), what are the actual benefits of having strong passwords (for website authentication)? Here are the prerequisites of a system that handles authentication properly: store passwords using bcrypt (or at least use salt+hash) - hard-to-impossible to find the original password when an attacker gets the database lock subsequent password attempts with a growing cooldown - no brute-force via the site

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  • Updated sp_indexinfo

    - by TiborKaraszi
    It was time to give sp_indexinfo some love. The procedure is meant to be the "ultimate" index information procedure, providing lots of information about all indexes in a database or all indexes for a certain table. Here is what I did in this update: Changed the second query that retrieves missing index information so it generates the index name (based on schema name, table name and column named - limited to 128 characters). Re-arranged and shortened column names to make output more compact and more...(read more)

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  • What is the meaning of # in R5RS Scheme number literals

    - by ikmac
    There is a partial answer on Stack Overflow, but I'm asking something a teeny bit more specific than the answers there. So... Does the formal semantics (Section 7.2) specify the meaning of such a numeric literal? Does it specify the meaning of numeric operations on the value resulting from interpreting the literal? If yes, what are the meanings (in English -- denotational semantics is all greek characters to me :))?

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  • Concept: Interpretive Spells [closed]

    - by Deathly
    The goal is to be able to create complex spells, that can manipulate the game's environment in non-preprogrammed ways, and to make the program understand spells. For example: $@ $=Big @=Fire You can probably understand what this one means. The player types, writes, or selects symbols. Of course, a spell can be only a few characters, or more sophisticated spells could potentially be hundreds or thousands of symbols long. How could something like this be accomplished?

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  • What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014?

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3 To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee Session Dell’s Hayden Mugford will speak on “The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are Integrated across CX Target Audience Session content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. Outcomes Customers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party! We’re hosting CX Central Fest:  a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. OpenWorld is a fabulous way for your customers to see all that Oracle Marketing Cloud has to offer. Pass on an invitation today. By Laura Vogel (Oracle) /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Oracle Customer Reference Forum – Apex IT – Oracle Sales Cloud

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Apex IT, an Oracle Platinum Partner, wins Nucleus Research's ROI Award with a 724% return. Learn how you can improve your ROI with Oracle Sales and Marketing Cloud. We are pleased to invite you to a discussion with Apex IT on industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. Apex IT works with clients large and small, assisting them at all stages in the process: organizing ideas and developing strategies, selecting the most appropriate package, implementing it for best results, and keeping systems optimized with long-term support. Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. Speakers: Bryan Hinz, Vice President of Business Development, Apex IT (Speaker) Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile: Since 1997, Apex IT has helped public sector, corporate and higher education clients use technology to streamline their processes and increase productivity and profitability. Based on products and best practices from Oracle our experts provide a full range of enterprise solutions including CX/CRM and related applications that support marketing, sales, and service; HR and HR Helpdesk; and Business Intelligence. Our project approach is results-driven and our attitude is people-focused. Industry: Professional Services Products/Services: Oracle Sales Cloud Organization Website: http://apexit.com/ Event Description: In this informal reference call, you will have the opportunity to hear Apex IT discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call. Why Oracle: Apex IT needed a mobile-enabled sales force automation tool that could promote account collaboration and integrate with Microsoft Outlook. Oracle Sales Cloud met these needs and Apex IT’s requirements for: Improved collaborative selling Improved quality of customer engagement and information Improved business development Improved pipeline management Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Apex IT will revise the registrants list and may dismiss registrations as they see fit. Note: To access more information at the corporate site you would need an Oracle.com account. If you do not already have an account, getting one is easy and free. Click on the link and you will be prompted to create an account. After you have created your account, you will be automatically returned to the full page description of this event. Register Now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Using the West Wind Web Toolkit to set up AJAX and REST Services

    - by Rick Strahl
    I frequently get questions about which option to use for creating AJAX and REST backends for ASP.NET applications. There are many solutions out there to do this actually, but when I have a choice - not surprisingly - I fall back to my own tools in the West Wind West Wind Web Toolkit. I've talked a bunch about the 'in-the-box' solutions in the past so for a change in this post I'll talk about the tools that I use in my own and customer applications to handle AJAX and REST based access to service resources using the West Wind West Wind Web Toolkit. Let me preface this by saying that I like things to be easy. Yes flexible is very important as well but not at the expense of over-complexity. The goal I've had with my tools is make it drop dead easy, with good performance while providing the core features that I'm after, which are: Easy AJAX/JSON Callbacks Ability to return any kind of non JSON content (string, stream, byte[], images) Ability to work with both XML and JSON interchangeably for input/output Access endpoints via POST data, RPC JSON calls, GET QueryString values or Routing interface Easy to use generic JavaScript client to make RPC calls (same syntax, just what you need) Ability to create clean URLS with Routing Ability to use standard ASP.NET HTTP Stack for HTTP semantics It's all about options! In this post I'll demonstrate most of these features (except XML) in a few simple and short samples which you can download. So let's take a look and see how you can build an AJAX callback solution with the West Wind Web Toolkit. Installing the Toolkit Assemblies The easiest and leanest way of using the Toolkit in your Web project is to grab it via NuGet: West Wind Web and AJAX Utilities (Westwind.Web) and drop it into the project by right clicking in your Project and choosing Manage NuGet Packages from anywhere in the Project.   When done you end up with your project looking like this: What just happened? Nuget added two assemblies - Westwind.Web and Westwind.Utilities and the client ww.jquery.js library. It also added a couple of references into web.config: The default namespaces so they can be accessed in pages/views and a ScriptCompressionModule that the toolkit optionally uses to compress script resources served from within the assembly (namely ww.jquery.js and optionally jquery.js). Creating a new Service The West Wind Web Toolkit supports several ways of creating and accessing AJAX services, but for this post I'll stick to the lower level approach that works from any plain HTML page or of course MVC, WebForms, WebPages. There's also a WebForms specific control that makes this even easier but I'll leave that for another post. So, to create a new standalone AJAX/REST service we can create a new HttpHandler in the new project either as a pure class based handler or as a generic .ASHX handler. Both work equally well, but generic handlers don't require any web.config configuration so I'll use that here. In the root of the project add a Generic Handler. I'm going to call this one StockService.ashx. Once the handler has been created, edit the code and remove all of the handler body code. Then change the base class to CallbackHandler and add methods that have a [CallbackMethod] attribute. Here's the modified base handler implementation now looks like with an added HelloWorld method: using System; using Westwind.Web; namespace WestWindWebAjax { /// <summary> /// Handler implements CallbackHandler to provide REST/AJAX services /// </summary> public class SampleService : CallbackHandler { [CallbackMethod] public string HelloWorld(string name) { return "Hello " + name + ". Time is: " + DateTime.Now.ToString(); } } } Notice that the class inherits from CallbackHandler and that the HelloWorld service method is marked up with [CallbackMethod]. We're done here. Services Urlbased Syntax Once you compile, the 'service' is live can respond to requests. All CallbackHandlers support input in GET and POST formats, and can return results as JSON or XML. To check our fancy HelloWorld method we can now access the service like this: http://localhost/WestWindWebAjax/StockService.ashx?Method=HelloWorld&name=Rick which produces a default JSON response - in this case a string (wrapped in quotes as it's JSON): (note by default JSON will be downloaded by most browsers not displayed - various options are available to view JSON right in the browser) If I want to return the same data as XML I can tack on a &format=xml at the end of the querystring which produces: <string>Hello Rick. Time is: 11/1/2011 12:11:13 PM</string> Cleaner URLs with Routing Syntax If you want cleaner URLs for each operation you can also configure custom routes on a per URL basis similar to the way that WCF REST does. To do this you need to add a new RouteHandler to your application's startup code in global.asax.cs one for each CallbackHandler based service you create: protected void Application_Start(object sender, EventArgs e) { CallbackHandlerRouteHandler.RegisterRoutes<StockService>(RouteTable.Routes); } With this code in place you can now add RouteUrl properties to any of your service methods. For the HelloWorld method that doesn't make a ton of sense but here is what a routed clean URL might look like in definition: [CallbackMethod(RouteUrl="stocks/HelloWorld/{name}")] public string HelloWorld(string name) { return "Hello " + name + ". Time is: " + DateTime.Now.ToString(); } The same URL I previously used now becomes a bit shorter and more readable with: http://localhost/WestWindWebAjax/HelloWorld/Rick It's an easy way to create cleaner URLs and still get the same functionality. Calling the Service with $.getJSON() Since the result produced is JSON you can now easily consume this data using jQuery's getJSON method. First we need a couple of scripts - jquery.js and ww.jquery.js in the page: <!DOCTYPE html> <html> <head> <link href="Css/Westwind.css" rel="stylesheet" type="text/css" /> <script src="scripts/jquery.min.js" type="text/javascript"></script> <script src="scripts/ww.jquery.min.js" type="text/javascript"></script> </head> <body> Next let's add a small HelloWorld example form (what else) that has a single textbox to type a name, a button and a div tag to receive the result: <fieldset> <legend>Hello World</legend> Please enter a name: <input type="text" name="txtHello" id="txtHello" value="" /> <input type="button" id="btnSayHello" value="Say Hello (POST)" /> <input type="button" id="btnSayHelloGet" value="Say Hello (GET)" /> <div id="divHelloMessage" class="errordisplay" style="display:none;width: 450px;" > </div> </fieldset> Then to call the HelloWorld method a little jQuery is used to hook the document startup and the button click followed by the $.getJSON call to retrieve the data from the server. <script type="text/javascript"> $(document).ready(function () { $("#btnSayHelloGet").click(function () { $.getJSON("SampleService.ashx", { Method: "HelloWorld", name: $("#txtHello").val() }, function (result) { $("#divHelloMessage") .text(result) .fadeIn(1000); }); });</script> .getJSON() expects a full URL to the endpoint of our service, which is the ASHX file. We can either provide a full URL (SampleService.ashx?Method=HelloWorld&name=Rick) or we can just provide the base URL and an object that encodes the query string parameters for us using an object map that has a property that matches each parameter for the server method. We can also use the clean URL routing syntax, but using the object parameter encoding actually is safer as the parameters will get properly encoded by jQuery. The result returned is whatever the result on the server method is - in this case a string. The string is applied to the divHelloMessage element and we're done. Obviously this is a trivial example, but it demonstrates the basics of getting a JSON response back to the browser. AJAX Post Syntax - using ajaxCallMethod() The previous example allows you basic control over the data that you send to the server via querystring parameters. This works OK for simple values like short strings, numbers and boolean values, but doesn't really work if you need to pass something more complex like an object or an array back up to the server. To handle traditional RPC type messaging where the idea is to map server side functions and results to a client side invokation, POST operations can be used. The easiest way to use this functionality is to use ww.jquery.js and the ajaxCallMethod() function. ww.jquery wraps jQuery's AJAX functions and knows implicitly how to call a CallbackServer method with parameters and parse the result. Let's look at another simple example that posts a simple value but returns something more interesting. Let's start with the service method: [CallbackMethod(RouteUrl="stocks/{symbol}")] public StockQuote GetStockQuote(string symbol) { Response.Cache.SetExpires(DateTime.UtcNow.Add(new TimeSpan(0, 2, 0))); StockServer server = new StockServer(); var quote = server.GetStockQuote(symbol); if (quote == null) throw new ApplicationException("Invalid Symbol passed."); return quote; } This sample utilizes a small StockServer helper class (included in the sample) that downloads a stock quote from Yahoo's financial site via plain HTTP GET requests and formats it into a StockQuote object. Lets create a small HTML block that lets us query for the quote and display it: <fieldset> <legend>Single Stock Quote</legend> Please enter a stock symbol: <input type="text" name="txtSymbol" id="txtSymbol" value="msft" /> <input type="button" id="btnStockQuote" value="Get Quote" /> <div id="divStockDisplay" class="errordisplay" style="display:none; width: 450px;"> <div class="label-left">Company:</div> <div id="stockCompany"></div> <div class="label-left">Last Price:</div> <div id="stockLastPrice"></div> <div class="label-left">Quote Time:</div> <div id="stockQuoteTime"></div> </div> </fieldset> The final result looks something like this:   Let's hook up the button handler to fire the request and fill in the data as shown: $("#btnStockQuote").click(function () { ajaxCallMethod("SampleService.ashx", "GetStockQuote", [$("#txtSymbol").val()], function (quote) { $("#divStockDisplay").show().fadeIn(1000); $("#stockCompany").text(quote.Company + " (" + quote.Symbol + ")"); $("#stockLastPrice").text(quote.LastPrice); $("#stockQuoteTime").text(quote.LastQuoteTime.formatDate("MMM dd, HH:mm EST")); }, onPageError); }); So we point at SampleService.ashx and the GetStockQuote method, passing a single parameter of the input symbol value. Then there are two handlers for success and failure callbacks.  The success handler is the interesting part - it receives the stock quote as a result and assigns its values to various 'holes' in the stock display elements. The data that comes back over the wire is JSON and it looks like this: { "Symbol":"MSFT", "Company":"Microsoft Corpora", "OpenPrice":26.11, "LastPrice":26.01, "NetChange":0.02, "LastQuoteTime":"2011-11-03T02:00:00Z", "LastQuoteTimeString":"Nov. 11, 2011 4:20pm" } which is an object representation of the data. JavaScript can evaluate this JSON string back into an object easily and that's the reslut that gets passed to the success function. The quote data is then applied to existing page content by manually selecting items and applying them. There are other ways to do this more elegantly like using templates, but here we're only interested in seeing how the data is returned. The data in the object is typed - LastPrice is a number and QuoteTime is a date. Note about the date value: JavaScript doesn't have a date literal although the JSON embedded ISO string format used above  ("2011-11-03T02:00:00Z") is becoming fairly standard for JSON serializers. However, JSON parsers don't deserialize dates by default and return them by string. This is why the StockQuote actually returns a string value of LastQuoteTimeString for the same date. ajaxMethodCallback always converts dates properly into 'real' dates and the example above uses the real date value along with a .formatDate() data extension (also in ww.jquery.js) to display the raw date properly. Errors and Exceptions So what happens if your code fails? For example if I pass an invalid stock symbol to the GetStockQuote() method you notice that the code does this: if (quote == null) throw new ApplicationException("Invalid Symbol passed."); CallbackHandler automatically pushes the exception message back to the client so it's easy to pick up the error message. Regardless of what kind of error occurs: Server side, client side, protocol errors - any error will fire the failure handler with an error object parameter. The error is returned to the client via a JSON response in the error callback. In the previous examples I called onPageError which is a generic routine in ww.jquery that displays a status message on the bottom of the screen. But of course you can also take over the error handling yourself: $("#btnStockQuote").click(function () { ajaxCallMethod("SampleService.ashx", "GetStockQuote", [$("#txtSymbol").val()], function (quote) { $("#divStockDisplay").fadeIn(1000); $("#stockCompany").text(quote.Company + " (" + quote.Symbol + ")"); $("#stockLastPrice").text(quote.LastPrice); $("#stockQuoteTime").text(quote.LastQuoteTime.formatDate("MMM dd, hh:mmt")); }, function (error, xhr) { $("#divErrorDisplay").text(error.message).fadeIn(1000); }); }); The error object has a isCallbackError, message and  stackTrace properties, the latter of which is only populated when running in Debug mode, and this object is returned for all errors: Client side, transport and server side errors. Regardless of which type of error you get the same object passed (as well as the XHR instance optionally) which makes for a consistent error retrieval mechanism. Specifying HttpVerbs You can also specify HTTP Verbs that are allowed using the AllowedHttpVerbs option on the CallbackMethod attribute: [CallbackMethod(AllowedHttpVerbs=HttpVerbs.GET | HttpVerbs.POST)] public string HelloWorld(string name) { … } If you're building REST style API's this might be useful to force certain request semantics onto the client calling. For the above if call with a non-allowed HttpVerb the request returns a 405 error response along with a JSON (or XML) error object result. The default behavior is to allow all verbs access (HttpVerbs.All). Passing in object Parameters Up to now the parameters I passed were very simple. But what if you need to send something more complex like an object or an array? Let's look at another example now that passes an object from the client to the server. Keeping with the Stock theme here lets add a method called BuyOrder that lets us buy some shares for a stock. Consider the following service method that receives an StockBuyOrder object as a parameter: [CallbackMethod] public string BuyStock(StockBuyOrder buyOrder) { var server = new StockServer(); var quote = server.GetStockQuote(buyOrder.Symbol); if (quote == null) throw new ApplicationException("Invalid or missing stock symbol."); return string.Format("You're buying {0} shares of {1} ({2}) stock at {3} for a total of {4} on {5}.", buyOrder.Quantity, quote.Company, quote.Symbol, quote.LastPrice.ToString("c"), (quote.LastPrice * buyOrder.Quantity).ToString("c"), buyOrder.BuyOn.ToString("MMM d")); } public class StockBuyOrder { public string Symbol { get; set; } public int Quantity { get; set; } public DateTime BuyOn { get; set; } public StockBuyOrder() { BuyOn = DateTime.Now; } } This is a contrived do-nothing example that simply echoes back what was passed in, but it demonstrates how you can pass complex data to a callback method. On the client side we now have a very simple form that captures the three values on a form: <fieldset> <legend>Post a Stock Buy Order</legend> Enter a symbol: <input type="text" name="txtBuySymbol" id="txtBuySymbol" value="GLD" />&nbsp;&nbsp; Qty: <input type="text" name="txtBuyQty" id="txtBuyQty" value="10" style="width: 50px" />&nbsp;&nbsp; Buy on: <input type="text" name="txtBuyOn" id="txtBuyOn" value="<%= DateTime.Now.ToString("d") %>" style="width: 70px;" /> <input type="button" id="btnBuyStock" value="Buy Stock" /> <div id="divStockBuyMessage" class="errordisplay" style="display:none"></div> </fieldset> The completed form and demo then looks something like this:   The client side code that picks up the input values and assigns them to object properties and sends the AJAX request looks like this: $("#btnBuyStock").click(function () { // create an object map that matches StockBuyOrder signature var buyOrder = { Symbol: $("#txtBuySymbol").val(), Quantity: $("#txtBuyQty").val() * 1, // number Entered: new Date() } ajaxCallMethod("SampleService.ashx", "BuyStock", [buyOrder], function (result) { $("#divStockBuyMessage").text(result).fadeIn(1000); }, onPageError); }); The code creates an object and attaches the properties that match the server side object passed to the BuyStock method. Each property that you want to update needs to be included and the type must match (ie. string, number, date in this case). Any missing properties will not be set but also not cause any errors. Pass POST data instead of Objects In the last example I collected a bunch of values from form variables and stuffed them into object variables in JavaScript code. While that works, often times this isn't really helping - I end up converting my types on the client and then doing another conversion on the server. If lots of input controls are on a page and you just want to pick up the values on the server via plain POST variables - that can be done too - and it makes sense especially if you're creating and filling the client side object only to push data to the server. Let's add another method to the server that once again lets us buy a stock. But this time let's not accept a parameter but rather send POST data to the server. Here's the server method receiving POST data: [CallbackMethod] public string BuyStockPost() { StockBuyOrder buyOrder = new StockBuyOrder(); buyOrder.Symbol = Request.Form["txtBuySymbol"]; ; int qty; int.TryParse(Request.Form["txtBuyQuantity"], out qty); buyOrder.Quantity = qty; DateTime time; DateTime.TryParse(Request.Form["txtBuyBuyOn"], out time); buyOrder.BuyOn = time; // Or easier way yet //FormVariableBinder.Unbind(buyOrder,null,"txtBuy"); var server = new StockServer(); var quote = server.GetStockQuote(buyOrder.Symbol); if (quote == null) throw new ApplicationException("Invalid or missing stock symbol."); return string.Format("You're buying {0} shares of {1} ({2}) stock at {3} for a total of {4} on {5}.", buyOrder.Quantity, quote.Company, quote.Symbol, quote.LastPrice.ToString("c"), (quote.LastPrice * buyOrder.Quantity).ToString("c"), buyOrder.BuyOn.ToString("MMM d")); } Clearly we've made this server method take more code than it did with the object parameter. We've basically moved the parameter assignment logic from the client to the server. As a result the client code to call this method is now a bit shorter since there's no client side shuffling of values from the controls to an object. $("#btnBuyStockPost").click(function () { ajaxCallMethod("SampleService.ashx", "BuyStockPost", [], // Note: No parameters - function (result) { $("#divStockBuyMessage").text(result).fadeIn(1000); }, onPageError, // Force all page Form Variables to be posted { postbackMode: "Post" }); }); The client simply calls the BuyStockQuote method and pushes all the form variables from the page up to the server which parses them instead. The feature that makes this work is one of the options you can pass to the ajaxCallMethod() function: { postbackMode: "Post" }); which directs the function to include form variable POST data when making the service call. Other options include PostNoViewState (for WebForms to strip out WebForms crap vars), PostParametersOnly (default), None. If you pass parameters those are always posted to the server except when None is set. The above code can be simplified a bit by using the FormVariableBinder helper, which can unbind form variables directly into an object: FormVariableBinder.Unbind(buyOrder,null,"txtBuy"); which replaces the manual Request.Form[] reading code. It receives the object to unbind into, a string of properties to skip, and an optional prefix which is stripped off form variables to match property names. The component is similar to the MVC model binder but it's independent of MVC. Returning non-JSON Data CallbackHandler also supports returning non-JSON/XML data via special return types. You can return raw non-JSON encoded strings like this: [CallbackMethod(ReturnAsRawString=true,ContentType="text/plain")] public string HelloWorldNoJSON(string name) { return "Hello " + name + ". Time is: " + DateTime.Now.ToString(); } Calling this method results in just a plain string - no JSON encoding with quotes around the result. This can be useful if your server handling code needs to return a string or HTML result that doesn't fit well for a page or other UI component. Any string output can be returned. You can also return binary data. Stream, byte[] and Bitmap/Image results are automatically streamed back to the client. Notice that you should set the ContentType of the request either on the CallbackMethod attribute or using Response.ContentType. This ensures the Web Server knows how to display your binary response. Using a stream response makes it possible to return any of data. Streamed data can be pretty handy to return bitmap data from a method. The following is a method that returns a stock history graph for a particular stock over a provided number of years: [CallbackMethod(ContentType="image/png",RouteUrl="stocks/history/graph/{symbol}/{years}")] public Stream GetStockHistoryGraph(string symbol, int years = 2,int width = 500, int height=350) { if (width == 0) width = 500; if (height == 0) height = 350; StockServer server = new StockServer(); return server.GetStockHistoryGraph(symbol,"Stock History for " + symbol,width,height,years); } I can now hook this up into the JavaScript code when I get a stock quote. At the end of the process I can assign the URL to the service that returns the image into the src property and so force the image to display. Here's the changed code: $("#btnStockQuote").click(function () { var symbol = $("#txtSymbol").val(); ajaxCallMethod("SampleService.ashx", "GetStockQuote", [symbol], function (quote) { $("#divStockDisplay").fadeIn(1000); $("#stockCompany").text(quote.Company + " (" + quote.Symbol + ")"); $("#stockLastPrice").text(quote.LastPrice); $("#stockQuoteTime").text(quote.LastQuoteTime.formatDate("MMM dd, hh:mmt")); // display a stock chart $("#imgStockHistory").attr("src", "stocks/history/graph/" + symbol + "/2"); },onPageError); }); The resulting output then looks like this: The charting code uses the new ASP.NET 4.0 Chart components via code to display a bar chart of the 2 year stock data as part of the StockServer class which you can find in the sample download. The ability to return arbitrary data from a service is useful as you can see - in this case the chart is clearly associated with the service and it's nice that the graph generation can happen off a handler rather than through a page. Images are common resources, but output can also be PDF reports, zip files for downloads etc. which is becoming increasingly more common to be returned from REST endpoints and other applications. Why reinvent? Obviously the examples I've shown here are pretty basic in terms of functionality. But I hope they demonstrate the core features of AJAX callbacks that you need to work through in most applications which is simple: return data, send back data and potentially retrieve data in various formats. While there are other solutions when it comes down to making AJAX callbacks and servicing REST like requests, I like the flexibility my home grown solution provides. Simply put it's still the easiest solution that I've found that addresses my common use cases: AJAX JSON RPC style callbacks Url based access XML and JSON Output from single method endpoint XML and JSON POST support, querystring input, routing parameter mapping UrlEncoded POST data support on callbacks Ability to return stream/raw string data Essentially ability to return ANYTHING from Service and pass anything All these features are available in various solutions but not together in one place. I've been using this code base for over 4 years now in a number of projects both for myself and commercial work and it's served me extremely well. Besides the AJAX functionality CallbackHandler provides, it's also an easy way to create any kind of output endpoint I need to create. Need to create a few simple routines that spit back some data, but don't want to create a Page or View or full blown handler for it? Create a CallbackHandler and add a method or multiple methods and you have your generic endpoints.  It's a quick and easy way to add small code pieces that are pretty efficient as they're running through a pretty small handler implementation. I can have this up and running in a couple of minutes literally without any setup and returning just about any kind of data. Resources Download the Sample NuGet: Westwind Web and AJAX Utilities (Westwind.Web) ajaxCallMethod() Documentation Using the AjaxMethodCallback WebForms Control West Wind Web Toolkit Home Page West Wind Web Toolkit Source Code © Rick Strahl, West Wind Technologies, 2005-2011Posted in ASP.NET  jQuery  AJAX   Tweet (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Catch Oracle Today and Tomorrow at Forrester’s Customer Experience Forum 2012 East

    - by Christie Flanagan
    Continuing our coverage of the customer experience revolution this week, don’t miss a chance to catch up with Oracle at Forrester’s Customer Experience Forum 2012 East today and tomorrow in New York City. The theme for this year’s Forum is “Outside In: The Power Of Putting Customers At The Center Of Your Business” and will take a look at important questions surrounding how to transform your company in order to take best advantage of the customer experience revolution: Why is customer experience the greatest untapped source of cost savings and increased revenue today? What is the key to understanding and taking control of your customer experience ecosystem? What are the six essential customer experience disciplines? Which companies have adopted best-in-class customer experience practices? How do customer experience strategies drive differentiating activities and processes at top companies? Which organizations appoint a chief customer officer to lead their customer experience efforts? What is the future of customer experience? How can you design an enterprise wide customer experience? How can you measure the results of your customer experience efforts? As a gold sponsor of the event, there will be a numbers of ways to interact with Oracle while you’re attending the Forum.  Here are some of the highlights:Oracle Speaking SessionTuesday, June 26, 2:10pm – 2:40pmThe Customer And YOU — Today’s Winners Are Defined By Customer ExperienceAnthony Lye, Senior Vice President of Customer Relationship Management, OracleCome hear Anthony Lye, Senior Vice President of Customer Relationship Management at Oracle, explain how leading companies are investing in customer experience solutions to enrich all interactions between a customer and their company. He will discuss Oracle's vision for transforming your customer engagement, insight, and execution into a connected, personalized, and rewarding experience across all touchpoints and interactions. He will demonstrate how great customer experiences generate real business results by attracting more customers, retaining more customers, and generating more sales while improving operational efficiency.Solution ShowcaseTuesday, June 26th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase11:45am – 1:15pm - Networking Lunch an Dessert in the Solutions Showcase2:40pm – 3:25pm - Afternoon Break in the Solutions Showcase5:30pm – 7:00pm - Networking Reception in the Solutions ShowcaseWednesday, June 27th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase12:20pm -1:20pm - Networking Lunch and Dessert in the Solutions ShowcaseWe hope to see you there! Webcast: Learn How Ancestry.com Delivers Exceptional Online Customer Experience with Oracle WebCenterDate: Thursday, June 28, 2012Time: 10:00 AM PDT/ 1:00 PM EDT Ancestry.com is the world’s largest online family history resource, providing an engaging customer experience to more than 1.7 million members. With a wealth of learning resources and a worldwide community of family history enthusiasts, Ancestry.com helps people discover their roots and tell their family stories. Key to Ancestry.com’s success has been the delivery of an online customer experience that converts site visitors into paying subscribers and keeps them coming back. Register now to learn how Ancestry.com delivers an exception customer experience using Oracle WebCenter Sites. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • EVENT RECAP: Oracle Day & Product Fair - Ft. Lauderdale

    - by cwarticki
    Are you attending any of the Oracle Days and other Events? They are fantastic!  Keep track of the Oracle Events by following @OracleEvents on Twitter.  Also, stay in the know by subscribing to one of the several Oracle Newsletters. Those will also keep you posted of upcoming in-person and webcast events. From the Oracle Events website, simply navigate to your geography and refine your options to locate what interests you. You can also perform keyword searches. Today, I had the opportunity to participate in the Oracle Day & Product Fair in Ft. Lauderdale, Florida  Thanks to those who stopped by to ask your support questions and watched me demo My Oracle Support features and best practices. (Bob Stanoch, Sales Consulting Manager giving the 2nd keynote address on Exadata below) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} It was a pleasant surprise to run into my former Oracle colleague Josh Tieso.  Josh (pictured right) is Sr. Oracle DBA at United Healthcare. He used to work for Oracle Support years ago but for the last 6 years at UHC. Josh is a member of the ERP DBA team, working with Exalogic, Oracle ERP R12, & RAC. Along the exhibit/vendor row, I met with Marco Gangano, National Sales Manager at Mythics. It was great getting to meet Marco and I look forward to working with his company with regards to Support Best Practices. In addition, Lissette Paez (left) was representing TAM Training.  TAM Training is an Oracle University, award-winning training partner.  They cover training across the scope of Oracle products with 7 facilities in the U.S.  Lissette and I have done a couple of these Oracle Days before.  It's great to see familiar faces.  A little while ago, I was down in this area to work with Citrix with an onsite session on Support Best Practices.  Pablo Leon and Alberto Gonzalez (right)came to chat with me over at the Support booth.  They wanted to know when I was giving my session.  Unfortunately, not this time guys. I'm on booth duty only. Keep in touch. Many thanks to our sponsors: BIAS, Cloudera, Intel and TekStream Solutions.Come attend one of the many Oracle Days & other events planned for you. -Chris WartickiGlobal Customer Management

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  • The “Customer” Experience Revolution is Here

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Anthony Lye, SVP, Oracle Development The Experience Revolution is here, and we are going to explore and celebrate our new customer experience ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. The Experience Revolution is best described as today’s era of the empowered consumer. For those of us who work with customers on a daily basis, we know that the modern consumer demands fast, accurate, consistent information across all communication channels. And if they don’t like the services received can easily take to social channels to voice disapproval. For this reason, organizations today operate in an environment where traditional methods of differentiation are less effective and customer experience has become the primary driver of business value. Here’s some food for thought, according to the 2011 Customer Experience Impact (CEI) Report, a full 89 percent of consumers will switch brands for a better customer experience. In short, in today’s era of the empowered consumer, delivering excellent customer experiences is what will, and is, defining the next great brands. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City. You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do: #OracleCX, #ExperienceRevolution

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  • Un balance del XXI Congreso de la Comunidad de Usuarios de Oracle

    - by Fabian Gradolph
    La XXI edición del Congreso de CUORE (Comunidad de Usuarios de Oracle) se clausuró el miércoles pasado tras dos intensos días de conferencias, talleres, reuniones y mesas redondas. Los más de 600 asistentes son una buena muestra del gran interés que despiertan las propuestas tecnológicas de Oracle entre nuestros clientes. Big Data y el sector utilities fueron dos de los grandes protagonistas del Congreso. El evento fue inaugurado por Félix del Barrio (en la segunda foto por la izquierda), director general de Oracle en España. Una buena parte del evento, la mañana del martes, estuvo dedicada a Big Data. Con Andrew Sutherland, Vicepresidente Senior de Tecnología de Oracle en EMEA, haciendo la presentación principal, para dar paso después a sesiones específicas sobre las tecnologías necesarias en las diferentes fases de los proyectos Big Data (obtener los datos, organizarlos, analizarlos y, finalmente, tomar las decisiones de negocio correspondientes). No nos vamos a entretener explicando qué es Big Data, un tema que ya hemos tratado previamente en este blog (aquí y aquí), pero sí hay que llamar la atención sobre un tema que Andrew Sutherland puso sobre la mesa en una reunión con periodistas: los proyectos relacionados con los Big Data tienen sentido pleno si nos sirven para modificar procesos y modelos de negocio, de forma que incrementemos la eficacia de la organización. Si nuestra organización está basada en procesos rígidos e inmutables (lo que tiene que ver esencialmente con el tipo de aplicaciones que estén implementadas), el aprovechamiento de los Big Data será limitado. En otras palabras, Big Data es un impulsor del cambio en las organizaciones. Normal 0 21 false false false ES X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Los retos a los que se enfrenta un sector como el energético ocuparon el segundo día del Congreso. Las tendencias de la industria como las Redes Inteligentes, el Smart Metering, la entrada de nuevos actores y distribuidores en el mercado, la atomización de las operadoras y las inversiones congeladas son el panorama que se dibuja para las compañías del sector utilities . Además de los grandes eventos (Big Data y Oracle Utilities Day), las dos jornadas del Congreso sirvieron para que aquellos partners de Oracle que lo desearan recibieran la certificación gratuita de sus profesionales en diversas jornadas de examen. Adicionalmente, se desarrollaron sesiones paralelas sobre tecnologías y visiones estratégicas, demostraciones de producto y casos de éxito. En resumen, el balance del XXI Congreso de CUORE es muy positivo para Oracle, para nuestros clientes y para nuestros partners. Os esperamos a todos el próximo año.

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  • List of all states from COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE tables

    - by Deepak Arora
    In many of my engagements I get asked repeatedly about the states of the composites in 11g and how to decipher them, especially when we are troubleshooting issues around purging. I have compiled a list of all the states from the COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE and MEDIATOR_INSTANCE tables. These are the primary tables that are used when using BPEL composites and how they are used with the ECID.  Composite State Values COMPOSITE_INSTANCE States State Description 0 Running 1 Completed 2 Running with faults 3 Completed with faults 4 Running with recovery required 5 Completed with recovery required 6 Running with faults and recovery required 7 Completed with faults and recovery required 8 Running with suspended 9 Completed with suspended 10 Running with faults and suspended 11 Completed with faults and suspended 12 Running with recovery required and suspended 13 Completed with recovery required and suspended 14 Running with faults, recovery required, and suspended 15 Completed with faults, recovery required, and suspended 16 Running with terminated 17 Completed with terminated 18 Running with faults and terminated 19 Completed with faults and terminated 20 Running with recovery required and terminated 21 Completed with recovery required and terminated 22 Running with faults, recovery required, and terminated 23 Completed with faults, recovery required, and terminated 24 Running with suspended and terminated 25 Completed with suspended and terminated 26 Running with faulted, suspended, and terminated 27 Completed with faulted, suspended, and terminated 28 Running with recovery required, suspended, and terminated 29 Completed with recovery required, suspended, and terminated 30 Running with faulted, recovery required, suspended, and terminated 31 Completed with faulted, recovery required, suspended, and terminated 32 Unknown 64 - Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Any value in the range of 32 to 63 indicates that the composite instance state has not been enabled, but the instance state is updated for faults, aborts, etc. CUBE_INSTANCE States State Description 0 STATE_INITIATED 1 STATE_OPEN_RUNNING 2 STATE_OPEN_SUSPENDED 3 STATE_OPEN_FAULTED 4 STATE_CLOSED_PENDING_CANCEL 5 STATE_CLOSED_COMPLETED 6 STATE_CLOSED_FAULTED 7 STATE_CLOSED_CANCELLED 8 STATE_CLOSED_ABORTED 9 STATE_CLOSED_STALE 10 STATE_CLOSED_ROLLED_BACK DLV_MESSAGE States State Description 0 STATE_UNRESOLVED 1 STATE_RESOLVED 2 STATE_HANDLED 3 STATE_CANCELLED 4 STATE_MAX_RECOVERED Since now in 11g the Invoke_Messages table is not there so to distinguish between a new message (Invoke) and callback (DLV) and there is DLV_TYPE column that defines the type of message: DLV_TYPE States State Description 1 Invoke Message 2 DLV Message MEDIATOR_INSTANCE STATE Description  0  No faults but there still might be running instances  1  At least one case is aborted by user  2  At least one case is faulted (non-recoverable)  3  At least one case is faulted and one case is aborted  4  At least one case is in recovery required state  5 At least one case is in recovery required state and at least one is aborted  6 At least one case is in recovery required state and at least one is faulted  7 At least one case is in recovery required state, one faulted and one aborted  >=8 and < 16  Running >= 16   Stale In my next blog posting I will walk through the lifecycle of a BPEL process using the above states for the following use cases: - New BPEL process - initial Receive activity - Callback BPEL process - mid-level Receive activity As always comments and questions welcome! Deepak

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  • BYOD is not a fashion statement; it’s an architectural shift - by Indus Khaitan

    - by Greg Jensen
    Ten years ago, if you asked a CIO, “how mobile is your enterprise?”. The answer would be, “100%, we give Blackberry to all our employees.”Few things have changed since then: 1.    Smartphone form-factors have matured, especially after the launch of iPhone. 2.    Rapid growth of productivity applications and services that enable creation and consumption of digital content 3.    Pervasive mobile data connectivityThere are two threads emerging from the change. Users are rapidly mingling their personas of an individual as well as an employee. In the first second, posting a picture of a fancy dinner on Facebook, to creating an expense report for the same meal on the mobile device. Irrespective of the dual persona, a user’s personal and corporate lives intermingle freely on a single hardware and more often than not, it’s an employees personal smartphone being used for everything. A BYOD program enables IT to “control” an employee owned device, while enabling productivity. More often than not the objective of BYOD programs are financial; instead of the organization, an employee pays for it.  More than a fancy device, BYOD initiatives have become sort of fashion statement, of corporate productivity, of letting employees be in-charge and a show of corporate empathy to not force an archaic form-factor in a world of new device launches every month. BYOD is no longer a means of effectively moving expense dollars and support costs. It does not matter who owns the device, it has to be protected.  BYOD brings an architectural shift.  BYOD is an architecture, which assumes that every device is vulnerable, not just what your employees have brought but what organizations have purchased for their employees. It's an architecture, which forces us to rethink how to provide productivity without comprising security.Why assume that every device is vulnerable? Mobile operating systems are rapidly evolving with leading upgrade announcement every other month. It is impossible for IT to catch-up. More than that, user’s are savvier than earlier.  While IT could install locks at the doors to prevent intruders, it may degrade productivity—which incentivizes user’s to bypass restrictions. A rapidly evolving mobile ecosystem have moving parts which are vulnerable. Hence, creating a mobile security platform, which uses the fundamental blocks of BYOD architecture such as identity defragmentation, IT control and data isolation, ensures that the sprawl of corporate data is contained. In the next post, we’ll dig deeper into the BYOD architecture. Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

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  • What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014

    - by Kathryn Perry
    A Guest Post by Laura Vogel, Director, Oracle Marketing Cloud Events (pictured left) Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee SessionDell’s Hayden Mugford will speak on "The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party!We’re hosting CX Central Fest: a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are integrated across CX Target AudienceSession content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. OutcomesCustomers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways Resources At a Glance Register Now Track Site—View Marketing Sessions 72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Focus on Session Doc Downloadable Justification Email OpenWorld is a fabulous way for you to see all that Oracle Marketing Cloud has to offer. Register today.

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  • Oracle User Communities and Enterprise Manager

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Contributed by Joe Dimmer, Senior Business Development Manager, Oracle Enterprise Manager Heightened interest and adoption of Oracle Enterprise Manager has led to keen interest in “manageability” within the user group community.  In response, user groups are equipping their membership with the right tools for implementation and use manageability through education opportunities and Special Interest Groups.  Manageability is increasingly viewed not only as a means to enable the Oracle environment to become a competitive business advantage for organizations, but also as a means to advance the individual careers of those who embrace enterprise management.  Two Oracle user groups – the Independent Oracle User Group (IOUG) and the United Kingdom Oracle User Group (UKOUG) – each have Special Interest Groups where manageability is prominently featured.  There are also efforts underway to establish similarly charted SIGs that will be reported in future blogs.  The good news is, there’s a lot of news! First off, the IOUG will be hosting a Summer Series of live webcasts:  “Configuring and Managing a Private Cloud with Enterprise Manager 12c” by Kai Yu of Dell, Inc.              Wednesday, June 20th from Noon – 1 PM CDT , Click here for details & registration “What is User Experience Monitoring and What is Not? A case study of Oracle Global IT’s implementation of Enterprise Manager 12c and RUEI” by Eric Tran Le of Oracle            Wednesday, July 18th from Noon – 1 PM CDT , Click here for details & registration “Shed some light on the ‘bumps in the night’ with Enterprise Manager 12c” by David Start of Johnson Controls            Wednesday, August 22nd from Noon – 1 PM CDT, Click here for details & registration   In addition, the UKOUG Availability and Infrastructure Management (AIM) SIG is hosting its next meeting on Tuesday, July 3rd at the Met in Leeds where EM 12c Cloud Management will be presented.  Click here for details & registration.  In future posts from Joe, look for news related to the following: ·         IOUG Community Page and Newsletter devoted to manageability ·         Full day of manageability featured during Oracle OpenWorld 2012 “SIG Sunday” ·         Happenings from other regional User Groups that feature manageability Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Who should ‘own’ the Enterprise Architecture?

    - by Michael Glas
    I recently had a discussion around who should own an organization’s Enterprise Architecture. It was spawned by an article titled “Busting CIO Myths” in CIO magazine1 where the author interviewed Jeanne Ross, director of MIT's Center for Information Systems Research and co-author of books on enterprise architecture, governance and IT value.In the article Jeanne states that companies need to acknowledge that "architecture says everything about how the company is going to function, operate, and grow; the only person who can own that is the CEO". "If the CEO doesn't accept that role, there really can be no architecture."The first question that came up when talking about ownership was whether you are talking about a person, role, or organization (there are pros and cons to each, but in general, I like to assign accountability to as few people as possible). After much thought and discussion, I came to the conclusion that we were answering the wrong question. Instead of talking about ownership we were talking about responsibility and accountability, and the answer varies depending on the particular role of the organization’s Enterprise Architecture and the activities of the enterprise architect(s).Instead of looking at just who owns the architecture, think about what the person/role/organization should do. This is one possible scenario (thanks to Bob Covington): The CEO should own the Enterprise Strategy which guides the business architecture. The Business units should own the business processes and information which guide the business, application and information architectures. The CIO should own the technology, IT Governance and the management of the application and information architectures/implementations. The EA Governance Team owns the EA process.  If EA is done well, the governance team consists of both IT and the business. While there are many more roles and responsibilities than listed here, it starts to provide a clearer understanding of ‘ownership’. Now back to Jeanne’s statement that the CEO should own the architecture. If you agree with the statement about what the architecture is (and I do agree), then ultimately the CEO does need to own it. However, what we ended up with was not really ownership, but more statements around roles and responsibilities tied to aspects of the enterprise architecture. You can debate the semantics of ownership vs. responsibility and accountability, but in the end the important thing is to come to a clearer understanding that is easily communicated (and hopefully measured) around the question “Who owns the Enterprise Architecture”.The next logical step . . . create a RACI matrix that details the findings . . . but that is a step that each organization needs to do on their own as it will vary based on current EA maturity, company culture, and a variety of other factors. Who ‘owns’ the Enterprise Architecture in your organization? 1 CIO Magazine Article (Busting CIO Myths): http://www.cio.com/article/704943/Busting_CIO_Myths Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Teeing Off With Chris Leone at OpenWorld 2012

    - by Kathryn Perry
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Chris Leone, Senior Vice President, Oracle Applications Development Monday morning in downtown San Francisco - lots of sunshine, plenty of traffic, and sidewalks chocked full of people with fresh faces and blister free feet. Let the week of Oracle OpenWorld begin! For a great Applications start, Chris Leone packed the house with his Fusion Applications overview session - he covered strategy, scope, roadmaps, and customer successes. Fusion Apps, the world's best SaaS suite, is built on 100 percent standards. Chris talked about its information driven user experience, its innovative design, and the choice of deployment. People can run Fusion in the cloud, in a managed / hosted environment, or on premise -- or they can use a combination of these three models. About seventy percent of our customers go with SaaS. Release 5 of Fusion Apps will become available soon. The cadence of releases will be three times a year. The key drivers are to accelerate business success (no rip and replace) and to simplify business processes. Chris told the audience that organic Fusion is the centerpiece of our cloud solutions, rounded out with acquired offerings such as Taleo Recruiting and RightNow Customer Service. From the cloud solutions, customers can expect real time and predictive BI, social capabilities, choice of deployment, and more productivity because of a next generation UX called FUSE. Chris's demo showed a super easy, new UI that touts self service navigation. We'll blog about FUSE in the very near future. Chris said the next 365 days of Fusion Apps would include more localization, more industries, more power, more mobile, and more configurability. The audience was challenged to think hard about how Fusion could be part of their three-to-five year plans. Chris set up a great opportunity for you to follow up with your customers as they explore the possibilities.

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  • Hello World - My Name is Christian Finn and I'm a WebCenter Evangelist

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}  Good Morning World! I'd like to introduce a new member of the Oracle WebCenter Team, Christian Finn. We decided to let him do his own intros today. Look for his guest posts next week and he'll be a frequent contributor to WebCenter blog and voice of the community. Hello (Oracle) World! Hi everyone, my name is Christian Finn. It’s a coder’s tradition to have “hello world” be the first output from a new program or in a new language. While I have left my coding days far behind, it still seems fitting to start my new role here at Oracle by saying hello to all of you—our customers, partners and my colleagues. So by way of introduction, a little background about me. I am the new senior director for evangelism on the WebCenter product management team. Not only am I new to Oracle, but the evangelism team is also brand new. Our mission is to raise the profile of Oracle in all of the markets/conversations in which WebCenter competes—social business, collaboration, portals, Internet sites, and customer/audience engagement. This is all pretty familiar turf for me because, as some of you may know, until recently I was the director of product management at Microsoft for Microsoft SharePoint Server and several other SharePoint products. And prior to that, I held management roles at Microsoft in marketing, channels, learning, and enterprise sales. Before Microsoft, I got my start in the industry as a software trainer and Lotus Notes consultant. I am incredibly excited to be joining Oracle at this time because of the tremendous opportunity that lies ahead to improve how people and businesses work. Of all the vendors offering a vision for social business, Oracle is unique in having best of breed strength in market (or coming soon) in all three critical areas: customer experience management; the middleware and back-end applications that run your business; and in the social, collaboration, and content technologies that are the connective tissue between them. Everyone else can offer one or two of the above, but not all three unified together. So it is a great time to come board and there’s a fantastic team of people hard at work on building great products for you. In the coming weeks and months you’ll be hearing much more from us. For now, we’ll kick things off with some blog posts here on the WebCenter blog. Enjoy the reads and please share your thoughts with me over Twitter on @cfinn.

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  • All for one and one for all…the power of partnership in higher education

    - by Student Solutions Team-Oracle
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Recently, several of our Oracle student solutions team members were in Latin America at a user group conference. Not an Oracle user group—although the conference was about and for higher education customers using Oracle software—but a Higher Education User Group (HEUG) conference. So what’s the difference? First of all, the HEUG is an entirely independent organization from Oracle, incorporated as a 501(c)(3) non-profit corporation governed by a Board of Directors. As a self-governing organization, the more than 23,000 higher education members (and growing!) actively participate in a multitude of initiatives, communications and shared-learning opportunities that benefit each of them and their institutions. For example, one of these programs includes 16 active and effective Product Advisor Groups (PAGs) that interact directly with Oracle management, developers and business partners to provide input into product strategies and improvements. The HEUG also provides a variety of online tools to help its members navigate the world of Oracle applications software. There’s a lot more that this organization does, but you can go to www.heug.org yourself to learn more. We want to get back to our story! Anyway, as we were leaving the HEUG conference in Latin America, one of the guests invited to attend commented: “Do these users realize and appreciate how many people from Oracle come to support them? You have a much larger representation at these types of conferences than any other vendor. It shows the tremendous support you have for your higher education customers.” So that’s it! This is why the partnership between the HEUG and Oracle is so powerful and unique in the software industry. Two distinct, independent organizations come together focused entirely on providing the highest value and mutual benefit to each member, each organization and the larger higher education community. Through open communications and active engagement since the HEUG was formed in 1998, our partnership today is stronger than it has ever been and membership growing globally. Result? Everyone benefits. All for one and one for all—we are in this together. We’ve got a lot going on in the student solutions team and are working closely with customers and the HEUG to move ahead on continued development for PeopleSoft Campus Solutions 9.2 and a new Oracle Student Cloud. Come back here for more stories, news and information! --Oracle Student Solutions Team  

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  • OBIEE 11.1.1 - How to Enable Caching in Internet Information Services (IIS) 7.0+

    - by Ahmed A
    Follow these steps to configure static file caching and content expiration if you are using IIS 7.0 Web Server with Oracle Business Intelligence. Tip: Install IIS URL Rewrite that enables Web administrators to create powerful outbound rules. Following are the steps to set up static file caching for IIS 7.0+ Web Server: 1. In “web.config” file for OBIEE static files virtual directory (ORACLE_HOME/bifoundation/web/app) add the following highlight in bold the outbound rule for caching:<?xml version="1.0" encoding="UTF-8"?><configuration>    <system.webServer>        <urlCompression doDynamicCompression="true" />        <rewrite>            <outboundRules>                <rule name="header1" preCondition="FilesMatch" patternSyntax="Wildcard">                    <match serverVariable="RESPONSE_CACHE_CONTROL" pattern="*" />                    <action type="Rewrite" value="max-age=604800" />                </rule>                <preConditions>    <preCondition name="FilesMatch">                        <add input="{RESPONSE_CONTENT_TYPE}" pattern="^text/css|^text/x-javascript|^text/javascript|^image/gif|^image/jpeg|^image/png" />                    </preCondition>                </preConditions>            </outboundRules>        </rewrite>    </system.webServer></configuration>2. Restart IIS. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Oracle Announces Oracle Insurance Policy Administration for Life and Annuity 9.4

    - by helen.pitts(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Today's global insurers require the ability to provide higher levels of service and quickly bring to market life insurance and annuity products that not only help them stand out from the competition, but also stay current with local legislation. To succeed, they require agile and flexible core systems that enable them to meet the unique localization requirements of the markets in which they operate, whether in North America, Asia Pacific or the Pan-European Region. The release of Oracle Insurance Policy Administration for Life and Annuity 9.4, announced today, helps insurers meet this need with expanded international market capabilities that enable them to reduce risk and profitably compete wherever their business takes them. It offers expanded multi-language along with unit-linked product and fund processing capabilities that enable regional and global insurers to rapidly configure and deliver localized products – along with providing better service for end users through a single policy admin solution. Key enhancements include: Kanji/Kana language support, pre-defined content, and imperial date processing for the Japanese market New localization flexibility for configuring and managing international mailing addresses along with regional variations for client information Enhanced capability to calculate unit-linked pricing and valuation, in addition to market-based processing and pre-configured unit linked content Expanded role-based security and masking capability to further protect sensitive customer data Enhanced capability to restrict processing specified activities based on time of day and user role, reducing exposure to market timing risks Further capability to eliminate duplicate client records, helping to reduce underwriting risks and enhance servicing through a single view of the client "The ability to leverage a single, rules-driven policy administration system for multiple global operation centers can help insurers realize significant improvements in speed to market, customer service, compliance with regional regulations, and consolidation efforts,” noted Celent's Craig Weber, senior vice president, Insurance. “We believe such initiatives are necessary to help the industry address service and distribution imperatives." Helping our customers meet these mission-critical business imperatives is a key objective for Oracle Insurance. Active, ongoing dialogue with our customers is an important part of the process to help understand how our solutions are and can continue to help them achieve success in the marketplace. I had the opportunity to meet with several of our insurance customers at the Oracle Insurance Policy Administration Client Advisory Board meeting last week in Philadelphia, Penn. (View photos on the Oracle Insurance Facebook page.)   It was a great forum for Oracle Insurance and our clients. Discussion centered on the latest business and IT trends, with opportunities to learn more about the latest release of Oracle Insurance Policy Administration for Life and Annuity and other Oracle Insurance solutions such as data warehousing / business intelligence, while exchanging best practices for product innovation and servicing customers and sales channels. Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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