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  • Next Quarterly Customer Update Webcast is July 24th (July 25th in Asia Pacific)

    - by R.Hunter
    Join Team Informatics, Kyle Hatlestad from the WebCenter Content “A-Team” and Oracle WebCenter Product Management for the next Oracle WebCenter Quarterly Customer Update Webcast scheduled for July 24th (July 25th in Asia Pacific). Get the latest product management updates and learn more about WebCenter Content and WebCenter Sites. Team Informatics will give an overview of the WebCenter Sites 11g Connector to WebCenter Content and Kyle Hatlestad will discuss best practices for WCC deployment and configuration. You can follow Kyle’s blog at: http://blogs.oracle.com/kyle/ Don't miss out, there will be two live sessions with Q&A. Further details and the registration links for the webcast can be found on our Oracle Technology Network Page.

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  • WebCenter Customer Spotlight: Texas Industries, Inc.

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. TXI is based in Dallas and employs around 2,000 employees. The customer had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. TXI implemented a centralized solution leveraging Oracle WebCenter Imaging, a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and Oracle WebCenter Forms Recognition to send  the invoices through to Oracle Financials for approvals and processing.  TXI significantly lowered resource needs for payable processing,  increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average. Company OverviewTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. With operating subsidiaries in six states, TXI is the largest producer of cement in Texas and a major producer in California. TXI is a major supplier of stone, sand, gravel, and expanded shale and clay products, and one of the largest producers of bagged cement and concrete  products in the Southwest. Business ChallengesTXI had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. Their business objectives were: Increase the efficiency of core business processes, such as invoice processing, to support the organization’s desire to maintain its role as the Southwest’s leader in delivering high-quality, low-cost products to the construction industry Meet the audit and regulatory requirements for achieving Sarbanes-Oxley (SOX) compliance Streamline entry of 180,000 invoices annually to accelerate processing, reduce errors, cut invoice storage and routing costs, and increase visibility into payables liabilities Solution DeployedTXI replaced a resource-intensive, paper-based, decentralized process for invoice entry with a centralized solution leveraging Oracle WebCenter Imaging 11g. They worked with the Oracle Partner Keste LLC to develop a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and then uses Oracle WebCenter Forms Recognition and the Oracle WebCenter Imaging workflow to send the invoices through to Oracle Financials for approvals and processing. Business Results Significantly lowered resource needs for payable processing through centralization and improved efficiency  Enabled the company to process invoices faster and pay bills earlier, allowing it to take advantage of additional vendor discounts Tracked to increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average Achieved a 25% reduction in paper invoice storage costs now that invoices are captured digitally, and enabled a 50% reduction in shipping costs, as the company no longer has to send paper invoices between headquarters and production facilities for approvals “Entering and manually processing more than 180,000 vendor invoices annually was time and labor intensive. With Oracle Imaging and Process Management, we have automated and centralized invoice entry and processing at our corporate office, improving productivity by 80% and reducing invoice processing cycle times by 84%—a very important efficiency gain.” Terry Marshall, Vice President of Information Services, Texas Industries, Inc. Additional Information TXI Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle WebCenter Forms Recognition

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  • A Case for Oracle Fusion Middleware by Lucas Jellema

    - by JuergenKress
    An in-depth look at the interaction of people, processes, and technologies in the transition to a service-oriented architecture. Author's Note This article presents a profile of a fictitious organization, NOPERU. The story of NOPERU as told in this article is actually a collage of the events at some dozen organizations that I have been involved with over the past few years. None of these organizations sport all the characteristics of NOPERU - but all of them have gone through or are going through a similar transition as described here and all aspects of this article were taken from real life at one or usually many of these organizations. Background NOPERU (National Organization for Permits for Emissions and Resource Usage) is a public organization that continues to transform in terms of its business, organization and technology. Changing business requirements; new interaction channels; and increasing demands for more flexibility, faster throughput and lower costs drive these transformations, while technological evolution and new architecture patterns enable the change. NOPERU chose Oracle Fusion Middleware as the technology platform to implement the new architecture and required applications. This article takes a close look at NOPERU's journey from its origins in the early 1990s as a largely paper-based entity with regional databases and client-server Oracle Forms applications. Its upcoming business objectives are introduced: what is required of the organization and what the higher goals behind these requirements are. The architecture roadmap is described at a high level as well as drilled down to a service oriented design. Based on the architecture roadmap and the business requirements and NOPERU went through a technology selection to determine the technology stack with which the future would be realized in terms of IT. The article discusses that selection and details the projects subsequently planned (and executed to date). The new architecture and technology as well as the introduction of an Agile development method have had substantial consequences for the IT organization, the processes and individual staff members. The approach NOPERU has adopted with regard to the people and the organization is portrayed. Finally, the article discusses many conclusions that NOPERU has drawn that may benefit itself and other organizations. Introducing NOPERU NOPERU is a national organization charged with issuing permits for excessive emissions (i.e., carbon dioxide) and disproportionate usage of such resources as energy or water. Anyone-whether a commercial enterprise, government agency or private person--who emits or consumes more than what is considered "fair usage" requires such a permit. When someone builds an outdoor heated swimming pool, for example, or open-air terrace heating, such a permit needs to be obtained. When a company installs new, energy-intensive equipment, such as water boilers or deep freezers, it too needs to get a NOPERU permit. Government-sponsored projects at every level that involve consumption of large quantities of fresh water or production of high volumes of emissions must turn to NOPERU for a permit. Without the required license, any interested party can get a court to immediately put a stop to the disputed activity. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Lucas Jellema,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Oracle VM Templates Enable Oracle Real Application Clusters Deployment Up to 10 Times Faster than VMware vSphere

    - by Angela Poth
    Oracle VM - Quantifying the Value of Application-Driven DeploymentThe recently published report by the Evaluator Group, “Oracle VM – Quantifying The Value of Application-Driven Virtualization,“ validates Oracle’s ease of use and time savings over VMware vSphere 5. The report found that users can deploy Oracle Real Application Clusters up to 10 times faster with Oracle VM templates than VMware vSphere. Using Oracle VM templates users can deploy E-Business Suites nearly 7 times faster than VMware vSphere."Oracle VM’s application-driven architecture was built to enable rapid deployment of enterprise applications, with simplified integrated lifecycle management, to fully support Oracle applications. Our testing has demonstrated 90 percent improvement deploying Oracle Real Application Clusters 11g R2 using Oracle VM Templates and a similar improvement of 85 percent for the Oracle E-Business Suite 12.1.1. This clearly shows that Templates can provide real value to customers and should become an essential component for enabling rapid enterprise application deployment and management," said Leah Schoeb, Senior Partner, Evaluator Group.Read the Press Release Get a copy of the Evaluator Group Report: Oracle VM – Quantifying The Value of Application-Driven Virtualization

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  • First Day of Data Integration Track at Oracle OpenWorld 2012

    - by Irem Radzik
    OpenWorld started full speed for us today with a great set of sessions in the Data Integration track. After the exciting keynote session on Oracle Database 12c in the morning; Brad Adelberg, VP of Development for Data Integration products, presented Oracle’s data integration product strategy. His session highlighted the new requirements for data integration to achieve pervasive and continuous access to trusted data. The new requirements and product focus areas presented in this session are: Provide access to any data at any source On premise or on cloud Enable zero downtime operations and maximum performance Leverage real-time data for accurate business insights And ensure high quality data is used across the enterprise During the session Brad walked over how Oracle’s data integration products, Oracle Data Integrator, Oracle GoldenGate, Oracle Enterprise Data Quality, and Oracle Data Service Integrator, deliver on these requirements and how recent product releases build on this strategy. Soon after Brad’s session we heard from a panel of Oracle GoldenGate customers, St. Jude Medical, Equifax, and Bank of America, how they achieved zero downtime operations using Oracle GoldenGate. The panel presented different use cases of GoldenGate, from Active-Active replication to offloading reporting. Especially St. Jude Medical’s implementation, which involves the alert management system for patients that use their pacemakers, reminded me in some cases downtime of mission-critical systems can be a matter of life or death. It is very comforting to hear that GoldenGate delivers highly-reliable continuous availability for life-saving medical systems. In the afternoon, Nick Wagner from the Product Management team and I followed the customer panel with the review of Oracle GoldenGate 11gR2’s New Features.  Many questions we received from audience were about GoldenGate’s new Integrated Capture for Oracle Database and the enhanced Conflict Management features, as well as how GoldenGate compares to Oracle Streams. In addition to giving details on GoldenGate’s unique capability to capture changed data with a direct integration to the Oracle DBMS engine, we reminded the audience that enhancements to Oracle GoldenGate will continue, while Streams will be primarily maintained. Last but not least, Tim Garrod and Ryan Fonnett from Raymond James presented a unified real-time data integration solution using Oracle Data Integrator and GoldenGate for their operational data store (ODS). The ODS supports application services across the enterprise and providing timely data is a critical requirement. In this solution, Oracle GoldenGate does the log-based change data capture for Oracle Data Integrator’s near real-time data integration between heterogeneous systems. As Raymond James’ ODS supports mission-critical services for their advisors, the project team had to set up this integration environment to be highly available. During the session, Ryan and Tim explained how they use ODI to enable automated process execution and “always-on” integration processes. Their presentation included 2 demonstrations that focused on CDC patterns deployed with ODI and the automated multi-instance execution and monitoring. We are very grateful to Tim and Ryan for their very-well prepared presentation at OpenWorld this year. Day 2 (Tuesday) will be also a busy day in our track. In addition to the Fusion Middleware Innovation Awards ceremony at 11:45am at Moscone West 3001, we have the following DI sessions Real-World Operational Reporting Customer Panel 11:45am Moscone West- 3005 Oracle Data Integrator Product Update and Future Strategy 1:15pm Moscone West- 3005 High-volume OLTP with Oracle GoldenGate: Best Practices from Comcast 1:15pm Moscone West- 3005 Everything You need to Know about Monitoring Oracle GoldenGate 5pm Moscone West-3005 If you are at OpenWorld please join us in these sessions. For a full review of data integration track at OpenWorld please see our Focus-On document.

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  • WebCenter Customer Spotlight: Instituto Mexicano de la Propiedad Industrial

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized  federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI  business objectives were to increase efficiency, improve client service, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. IMPI  implemented  Oracle WebCenter Content to develop electronic inquiry service by digitizing and managing documents and a public Web site making patent-related information easily available online. With the implemented solution IMPI increased the number of monthly inquires from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. Company OverviewInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI is responsible for registering and publicizing inventions, distinctive signs, trademarks, and patents. In addition to its Mexico City headquarters, IMPI has five regional offices.  Business Challenges IMPI  business objectives were to increase efficiency by automating internal operations and patent and trademark-related procedures and services, improve client service by simplifying patent and trademark procedures, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. Solution DeployedIMPI worked with Oracle Consulting to implement Oracle WebCenter Content to develop electronic inquiry service - services that were previously provided in person only - by digitizing and managing documents. They use Oracle Database 11g, Enterprise Edition to manage data for all mission-critical systems, automating patent and trademark transactions, providing consistent, readily available, and accurate data. IMPI developed a Web site to support newly digitized information with simple and flexible interfaces, making patent-related information easily available online to the public. Business ResultsWith the implemented solution IMPI increased the number of monthly inquires  from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. “Oracle WebCenter Content structure is unique. It lets us separately manage communication with other applications and databases, and performs content management itself. It’s a stable tool, at an appropriate cost, that lets us develop and provide reliable electronic services.” Eugenio Ponce de León, Divisional Director of Systems and Technology, Instituto Mexicano de la Propiedad Industrial Additional Information Instituto Mexicano de la Propiedad Customer Snapshot Oracle WebCenter Content

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  • Agile social media analysis and implementation

    - by blunders
    Are there any books/platforms for social media campaign planning and implementation that define a completely agile approach to engaging audiences on platforms such as Facebook, Linkedin, Twitter, etc? UPDATE: Posted a bounty on the question since the current answer is really not about agile approaches to social media campaign planning and implementation. UPDATE 2: The question is asking for an agile social media approach, or a social media platform that has agile social media approach baked-in. If the question was about an agile approach to software development, SCRUM would be the most likely answer (70% percent of agile software developers say they practice some from of SCRUM), and Pivotal Tracker might be one of many agile platforms suggested; as a generalization Pivotal Tracker might be called a project management platform. On the flip-side, suggesting just a social media platform might be the equivalent of suggesting a project management platform, and suggesting I see if SCRUM works on it. Problem is that if you haven't suggested an agile social media approach to try on this social media platform, then you haven't provided an answer to the question.

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  • Interview

    Duncan Mills, senior director of product management at Oracle, talks about the recent release of Oracle Enterprise Pack for Eclipse 11g.

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  • Coming to a City Near You: Oracle Business Analytics Summits

    - by Rob Reynolds
    More and more organizations use analytics to identify new business opportunities, reduce costs, and optimize business processes. How? By making business information available throughout the enterprise—and making sure that it is relevant, actionable, and easy to access.Oracle invites you to join us for an information-packed event where you’ll learn about the latest trends, best practices, and innovations in business intelligence, analytic applications, and data warehousing.If you are an IT professional involved in BI strategy, program management, systems management, architecture, or deployment, this event is for you. You’ll find out about: New ways of deploying and delivering business intelligence on premise, in the cloud, and on mobile devices to a diverse base of business users New approaches for integrating, storing, managing, securing, and accessing your ever-growing volumes of structured and unstructured data The latest strategies for dramatically increasing the ROI of your ERP and CRM deployments Click here to view the presentation abstracts. Agenda 9:00 a.m. Registration 10:00 a.m. Keynote: Business Analytics—Be the First to Know 11:00 a.m. Break Breakout Sessions Technology and Architecture Strategy Track Business Insight and Analytic Delivery Track 11:15 a.m. Emerging Trends in Enterprise BI Platforms 11:15 a.m. Mobile BI—More than Dashboards on a Tablet 12:00 noon Networking Lunch 12:00 noon Networking Lunch 1:00 p.m. Is Your Business Intelligence Data at Risk? 1:00 p.m. Geospatial Intelligence—Location, Location, Location! 1:45 p.m. What Extreme Performance Means for Your Business 1:45 p.m. The Role of BI in Your ERP and Performance Management Initiatives 2:30 p.m. Become a BI Architect 2:30 p.m. BI Applications: Step 1 in Your ERP Upgrade or Expansion 3:00 p.m. Partner Spotlight Registration links for each city are below: New York , NY- July 26 Miami, FL - July 27 Reston, VA, July 27 Atlanta, GA - July 28 Boston, MA - July 28 Rochester, NY - Aug 2 (event link coming soon!) Menlo Park, CA - August 2 Charlotte, NC - August 3 Newport Beach, CA - August 3 Register online at the links above or call 1.800.820.5592 ext. 9218 to reserve your place.

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  • What's the most important trait of a programmer desired by peer programmers [closed]

    - by greengit
    Questions here talk about most important programming skills someone is supposed to possess, and, a lot of great answers spring up. The answers and the questioners seem mostly interested on qualities related to getting a better job, nailing some interview, things desired by boss or management, or improving your programming abilities. One thing that often gets blown over is the genuine consideration for what traits peers want. They don't much value things like you're one of those 'gets things done' people for the company, or you never miss a deadline, or your code is least painful to review and debug, or you're team player with fantastic leading abilities. They probably care more if you're helpful, are a refreshing person to talk to, you're fun to program in pair with, everybody wants you to review their code, or something of that nature. I, for one, would care that I come off to my peers as a pleasurable programmer to work with, as much as I care about my impression on my boss or management. Is this really significant, and if yes, what are the most desirable traits peers want from each other.

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  • Preview - Profit, May 2010

    - by Aaron Lazenby
    Whew! Last Friday, we put the finishing touches on the May 2010 edition of Profit, Oracle's quarterly business and technology journal. The issue will be back from the printer and live on the website in mid-April. Here's a preview: 0 0 0 Turning Crisis into OpportunityDuring the depths of the financial crisis, San Francisco California-based Wells Fargo &Company launched a bold acquisition of Wachovia Bank--one of the largest financial services mergers in history. Learn how Oracle software helped Wells Fargo CFO Howard Atkins prepare his office for the merger--and assisted with the integration of the companies once the deal was done.Building on SuccessGlobal construction firm Hill International takes project management to new heightswith Oracle's Primavera solutions.?Product Management, In Black and whiteCatch up with Zebra Technologies to see how Oracle's Agile applications connectwith an existing Oracle E-Business Suite system. A Perfect MatchLearn how technology makes good medicine in this interview with National MarrowDonor Program CIO Michael Jones. The IT Ties the BindHow information systems are help­ing manage knowledge workers in a post-9-to-5work world.I'll post a link to the new edition once it's live. Hope you enjoy!

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  • CodePlex Daily Summary for Monday, September 24, 2012

    CodePlex Daily Summary for Monday, September 24, 2012Popular ReleasesMetodología General Ajustada - MGA: 03.01.09: Cambios Parmenio: Envio actualizaciones al formato 3 de programación, actualizar botones en edición. Cambios John: Integración de código con cambios enviados por Parmenio Bonilla. Generación de instaladores. Soporte técnico por correo electrónico, telefónico y en sitio.JSLint for Visual Studio 2010: 1.4.0: VS2012 support is alphaBlackJumboDog: Ver5.7.2: 2012.09.23 Ver5.7.2 (1)InetTest?? (2)HTTP?????????????????100???????????Player Framework by Microsoft: Player Framework for Windows 8 (Preview 6): IMPORTANT: List of breaking changes from preview 5 Added separate samples download with .vsix dependencies instead of source dependencies Support for FreeWheel SmartXML ad responses Support for Smooth Streaming SDK DownloaderPlugins Support for VMAP and TTML polling for live scenarios Support for custom smooth streaming byte stream and scheme handlers Support for new play time and position tracking plugin Added IsLiveChanged event Added AdaptivePlugin.MaxBitrate property Add...WPF Application Framework (WAF): WPF Application Framework (WAF) 2.5.0.8: Version: 2.5.0.8 (Milestone 8): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Changelog Legend: [B] Breaking change; [O] Marked member as obsolete WAF: Mark the class DataModel as serializable. InfoMan: Minor improvements. InfoMan: Add unit tests for all modules. Othe...LogicCircuit: LogicCircuit 2.12.9.20: Logic Circuit - is educational software for designing and simulating logic circuits. Intuitive graphical user interface, allows you to create unrestricted circuit hierarchy with multi bit buses, debug circuits behavior with oscilloscope, and navigate running circuits hierarchy. Changes of this versionToolbars on text note dialog are more flexible now. You can select font face, size, color, and background of text you are typing. RAM now can be initialized to one of the following: random va...Symphony Framework: Symphony Framework v2.0.0.2: Symphony Framework version 2.0.0.2. General note: If you install Symphony Framework 2.0.0.2 you must also install CodeGen 4.1.10 because a number of templates now utilise new features added to the tool. Added the user token PROJECTNAMESPACE to the “Symphony_Content.tpl” template to ensure that we can correctly reference the collection classes of the selection lists. Also added the ability to create object references to fields defined as having selection windows assigned. This enhancement ...Community xPress MDS: Initial MDS and DQS Models: Initial MDS & DQS ModelsSiteMap Editor for Microsoft Dynamics CRM 2011: SiteMap Editor (1.1.2020.421): New features: Disable a specific part of SiteMap to keep the data without displaying them in the CRM application. It simply comments XML part of the sitemap (thanks to rboyers for this feature request) Right click an item and click on "Disable" to disable it Items disabled are greyed and a suffix "- disabled" is added Right click an item and click on "Enable" to enable it Refresh list of web resources in the web resources pickerAJAX Control Toolkit: September 2012 Release: AJAX Control Toolkit Release Notes - September 2012 Release Version 60919September 2012 release of the AJAX Control Toolkit. AJAX Control Toolkit .NET 4.5 – AJAX Control Toolkit for .NET 4.5 and sample site (Recommended). AJAX Control Toolkit .NET 4 – AJAX Control Toolkit for .NET 4 and sample site (Recommended). AJAX Control Toolkit .NET 3.5 – AJAX Control Toolkit for .NET 3.5 and sample site (Recommended). Notes: - The current version of the AJAX Control Toolkit is not compatible with ...Sense/Net CMS - Enterprise Content Management: SenseNet 6.1.2 Community Edition: Sense/Net 6.1.2 Community EditionMain new featuresOur current release brings a lot of bugfixes, including the resolution of js/css editing cache issues, xlsx file handling from Office, expense claim demo workspace fixes and much more. Besides fixes 6.1.2 introduces workflow start options and other minor features like a reusable Reject client button for approval scenarios and resource editor enhancements. We have also fixed an issue with our install package to bring you a flawless installation...WinRT XAML Toolkit: WinRT XAML Toolkit - 1.2.3: WinRT XAML Toolkit based on the Windows 8 RTM SDK. Download the latest source from the SOURCE CODE page. For compiled version use NuGet. You can add it to your project in Visual Studio by going to View/Other Windows/Package Manager Console and entering: PM> Install-Package winrtxamltoolkit Features AsyncUI extensions Controls and control extensions Converters Debugging helpers Imaging IO helpers VisualTree helpers Samples Recent changes NOTE: Namespace changes DebugConsol...Python Tools for Visual Studio: 1.5 RC: PTVS 1.5RC Available! We’re pleased to announce the release of Python Tools for Visual Studio 1.5 RC. Python Tools for Visual Studio (PTVS) is an open-source plug-in for Visual Studio which supports programming with the Python language. PTVS supports a broad range of features including CPython/IronPython, Edit/Intellisense/Debug/Profile, Cloud, HPC, IPython, etc. support. The primary new feature for the 1.5 release is Django including Azure support! The http://www.djangoproject.com is a pop...Launchbar: Lanchbar 4.0.0: This application requires .NET 4.5 which you can find here: www.microsoft.com/visualstudio/downloadsAssaultCube Reloaded: 2.5.4 -: Linux has Ubuntu 11.10 32-bit precompiled binaries and Ubuntu 10.10 64-bit precompiled binaries, but you can compile your own as it also contains the source. If you are using Mac or other operating systems, please wait while we try to package for those OSes. Try to compile it. If it fails, download a virtual machine. The server pack is ready for both Windows and Linux, but you might need to compile your own for Linux (source included) Changelog: New logo Improved airstrike! Reset nukes...Extended WPF Toolkit: Extended WPF Toolkit - 1.7.0: Want an easier way to install the Extended WPF Toolkit?The Extended WPF Toolkit is available on Nuget. What's new in the 1.7.0 Release?New controls Zoombox Pie New features / bug fixes PropertyGrid.ShowTitle property added to allow showing/hiding the PropertyGrid title. Modifications to the PropertyGrid.EditorDefinitions collection will now automatically be applied to the PropertyGrid. Modifications to the PropertyGrid.PropertyDefinitions collection will now be reflected automaticaly...JayData - The cross-platform HTML5 data-management library for JavaScript: JayData 1.2: JayData is a unified data access library for JavaScript to CRUD + Query data from different sources like OData, MongoDB, WebSQL, SqLite, Facebook or YQL. The library can be integrated with Knockout.js or Sencha Touch 2 and can be used on Node.js as well. See it in action in this 6 minutes video Sencha Touch 2 example app using JayData: Netflix browser. What's new in JayData 1.2 For detailed release notes check the release notes. JayData core: all async operations now support promises JayDa...????????API for .Net SDK: SDK for .Net ??? Release 4: 2012?9?17??? ?????,???????????????。 ?????Release 3??????,???????,???,??? ??????????????????SDK,????????。 ??,??????? That's all.VidCoder: 1.4.0 Beta: First Beta release! Catches up to HandBrake nightlies with SVN 4937. Added PGS (Blu-ray) subtitle support. Additional framerates available: 30, 50, 59.94, 60 Additional sample rates available: 8, 11.025, 12 and 16 kHz Additional higher bitrates available for audio. Same as Source Constant Framerate available. Added Apple TV 3 preset. Added new Bob deinterlacing option. Introduced process isolation for encodes. Now if HandBrake crashes, VidCoder will keep running and continue pro...DNN Metro7 style Skin package: Metro7 style Skin for DotNetNuke 06.02.01: Stabilization release fixed this issues: Links not worked on FF, Chrome and Safari Modified packaging with own manifest file for install and source package. Moved the user Image on the Login to the left side. Moved h2 font-size to 24px. Note : This release Comes w/o source package about we still work an a solution. Who Needs the Visual Studio source files please go to source and download it from there. Known 16 CSS issues that related to the skin.css. All others are DNN default o...New ProjectsAndroid Hello World - Modified: SummaryAOXING: ??????CSharp WPF base64 coder-decoder: CSharp WPF base64 coder-decoder.D3 Loot Tracker: A Diablo 3 item drop tracking utility.EPiCloner: Working with EPiServer, you might need to clone site tree in a different language. EPiCloner will help you with this task taking care of updating pagereferencesGDAL SSIS: GDAL SSIS is a collection of geospatial components for SQL Server Integration Services (SSIS) that leverages GDAL to support a large number of GIS data formats.Mw3Launcher: Play Activision MW3 Multiplayer without using steam!Orchard Contrib.Navigation: This Orchard module adds additional features to the Orchard.Navigation module. Currently the module provides the following features: ActionLink menu item: map Oxygen: OxygenPSEOnline: Nothing SpecialPython Digital Circuit Simulator: This is the Digital Logical Circuit Simulator built using Python.QuickerClicker (Adapted for Gamers): A automated Clicker for Gamers.SerialPortStream: An independent implementation of System.IO.Ports.SerialPort and SerialStream for better reliability and maintainability.SERS: SERSSharePoint WarmUp: A SharePoint solution leveraging the Application Initialization module for IIS 7.5.Simple PM - Project Management Simplified !: Simple PM is a simple and easy to use Project Management Tool. It focuses on better project management for individuals working alone on a project or small team.TestCzrejzyn: dsadsadTestMercurial: sadsadasdasTrip Calculator: This is a class trip calculator.UDP_Hole_Punching: ??UDP??User Group Labs: Group Meta Data: This module allows you to create and manage generic meta data for the social groups in DotNetNuke.

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  • WebCenter Customer Spotlight: College of American Pathologists

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary College of American Pathologists Goes Live with OracleWebCenter - Imaging, AP Invoice Automation, and EBS Managed Attachment with Support for Imaging ContentThe College of American Pathologists (CAP), the leading organization of board-certified pathologists serving more then 18,000 physician members, 7,000 laboratories are accredited by the CAP, and approximately 22,000 laboratories are enrolled in the College’s proficiency testing programs. The business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application. The solution improves customer services turnaround time, provides better compliance and improves maintenance and management of the technology infrastructure. Company OverviewThe College of American Pathologists (CAP), celebrating 50 years as the gold standard in laboratory accreditation, is a medical society serving more than 17,000 physician members and the global laboratory community. It is the world’s largest association composed exclusively of board certified pathologists and is the worldwide leader in laboratory quality assurance. The College advocates accountable, high-quality, and cost-effective patient care. The more than 17,000 pathologist members of the College of American Pathologists represent board-certified pathologists and pathologists in training worldwide. More than 7,000 laboratories are accredited by the CAP, and approximately 23,000 laboratories are enrolled in the College’s proficiency testing programs.  Business ChallengesThe CAP business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application.  Bring more flexibility to systems and programs in order to adapt quickly Get a 360 degree view of the customer Reduce cost of running the business Solution DeployedWith the help of Oracle Consulting, the customer implemented Oracle WebCenter Content as the centralized E-Business Suite Document Repository.  The solution enables to capture, present and manage all unstructured content (PDFs,word processing documents, scanned images, etc.) related to Oracle E-Business Suite transactions and exposing the related content using the familiar EBS User Interface. Business ResultsThe CAP achieved following benefits from the implemented solution: Managed Attachment Solution Align with strategic Oracle Fusion Middleware platform Integrate with the CAP existing data capture capabilities Single user interface provided by the Managed Attachment solution for all content Better compliance and improved collaboration  Account Payables Invoice Processing Imaging Solution Automated invoice management eliminating dependency on paper materials and improving compliance, collaboration and accuracy A single repository to house and secure scanned invoices and all supplemental documents Greater management visibility of invoice entry process Additional Information CAP OpenWorld Presentation Oracle WebCenter Content Oracle Webcenter Capture Oracle WebCenter Imaging Oracle  Consulting

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  • BPEL 11.1.1.6 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations

    - by Steven Chan (Oracle Development)
    Service Oriented Architecture (SOA) integrations with Oracle E-Business Suite can either be custom integrations that you build yourself or prebuilt integrations from Oracle.  For more information about the differences between the two options for SOA integrations, see this previously-published certification announcement. There are five prebuilt BPEL business processes by Oracle E-Business Suite Release 12 product teams: Oracle Price Protection (DPP) Complex Maintenance, Repair & Overhaul (CMRO/AHL) Oracle Transportation Management (WMS, WSH, PO) Advanced Supply Chain Planning (MSC) Product Information Management (PIM/EGO) Last year we announced the certification of BPEL 11.1.1.5 for Prebuilt E-Business Suite 12.1.3 SOA integrations.  The five prebuilt BPEL processes have now been certified with Oracle BPEL Process Manager 11g version 11.1.1.6 (in Oracle Fusion Middleware SOA Suite 11g).  These prebuilt BPEL processes are certified with Oracle E-Business Suite Release 12.1.3 and higher. Note: The Supply Chain Trading Connector (CLN) product team has opted not to support BPEL 11g with their prebuilt business processes previously certified with BPEL 10.1.3.5.  If you have a requirement for that certification, I would recommend contacting your Oracle account manager to ensure that the Supply Chain team is notified appropriately.  For additional information about prebuilt integrations with Oracle E-Business Suite Release 12.1.3, please refer to the following documentation: Integrating Oracle E-Business Suite Release 12 with Oracle BPEL available in Oracle SOA Suite 11g (Note 1321776.1) Oracle Fusion Middleware 11g (11.1.1.6.0) Documentation Library Installing Oracle SOA Suite and Oracle Business Process Management Suite Release Notes for Oracle Fusion Middleware 11g (11.1.1.6) Certified Platforms Linux x86 (Oracle Linux 4, 5) Linux x86 (RHEL 5) Linux x86 (SLES 10) Linux x86-64 (Oracle Linux 4, 5, 6) Linux x86-64 (RHEL 5) Linux x86-64 (SLES 10)  Oracle Solaris on SPARC (64-bit) (9, 10, 11) HP-UX Itanium (11.23, 11.31) HP-UX PA-RISC (64-bit) (11.23, 11.31) IBM AIX on Power Systems (64-bit) (5.3, 6.1, 7) IBM: Linux on System z (RHEL 5, SLES 10) Microsoft Windows Server (32-bit) (2003, 2008)  Microsoft Windows x64 (64-bit) (2008 R2) Getting SupportIf you need support for the prebuilt EBS 12.1.3 BPEL business processes, you can log Service Requests against the Applications Technology Group product family. Related Articles BPEL 11.1.1.5 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations Webcast Replay Available: SOA Integration Options for E-Business Suite Securing E-Business Suite Web Services with Integrated SOA Gateway

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  • AppKata - Enter the next level of programming exercises

    - by Ralf Westphal
    Doing CodeKatas is all the rage lately. That´s great since widely accepted exercises are important to further the art. They provide a means of communication across platforms and allow to compare results which is part of any deliberate practice. But CodeKatas suffer from their size. They are intentionally small, so they can be done again and again. Repetition helps to build habit and to dig deeper. Over time ever new nuances of the problem or one´s approach become visible. On the other hand, though, their small size limits the methods, techniques, technologies that can be applied. To improve your TDD skills doing CodeKatas might be enough. But what about other skills? Developing on a software in a team, designing larger pieces of software, iteratively releasing software… all this and more is kinda hard to train using the tiny CodeKata problems. That´s why I´d like to present here another kind of kata I call Application Kata (or just AppKata). AppKatas are larger programming problems. They require the development of “whole” applications, i.e. not just one class or method, but bunches of classes accessible through a user interface. Also AppKata problems always are split into iterations. To get the most out of them, just look at the requirements of one iteration at a time. This way you´re closer to reality where requirements evolve in unexpected ways. So if you´re looking for more of a challenge for your software development skills, check out these AppKatas – or invent your own. AppKatas are platform independent like CodeKatas. Use whatever programming language and IDE you like. Also use whatever approach to software development you like. Just be sensitive to how easy it is to evolve your code across iterations. Reflect on what went well and what not. Compare your solutions with others. Or – for even more challenge – go for the “Coding Carousel” (see below). CSV Viewer An application to view CSV files. Sounds easy, but watch out! Requirements sometimes drastically change if the customer is happy with what you delivered. Iteration 1 Iteration 2 Iteration 3 Iteration 4 Iteration 5 (to come) Questionnaire If you like GUI programming, this AppKata might be for you. It´s about an app to let people fill out questionnaires. Also this problem might be interestin for you, if you´re into DDD. Iteration 1 Iteration 2 (to come) Iteration 3 (to come) Iteration 4 (to come) Tic Tac Toe For developers who like game programming. Although Tic Tac Toe is a trivial game, this AppKata poses some interesting infrastructure challenges. The GUI, however, stays simple; leave any 3D ambitions at home ;-) Iteration 1 Iteration 2 (to come) Iteration 3 (to come) Iteration 4 (to come) Iteration 5 (to come) Coding Carousel There are many ways you can do AppKatas. Work on them alone or in a team, pitch several devs against each other in an AppKata contest – or go around in a Coding Carousel. For the Coding Carousel you need at least 3 dev teams (regardless of size). All teams work on the same iteration at the same time. But here´s the trick: After each iteration the teams swap their code. Whatever they did for iteration n will be the basis for changes another team has to apply in iteration n+1. The code is going around the teams like in a carousel. I promise you, that´s gonna be fun! :-)

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  • SharePoint 2010 Hosting :: Error Message - Your search cannot be completed because this site is not assigned to an indexer

    - by mbridge
    Error when we are trying to access search in sharepoint site: "Your search cannot be completed because this site is not assigned to an indexer. Contact your administrator for more information." Solving Problem: 1. Go to SharePoint Central Administration > Application Management > Content Databases (Underneath SharePoint Web Application Management). 2. Select the correct SharePoint web application – click on the name of the Content databases  - this will open the  “Manage Content Database Settings” page. 3. Make sure that the Search Server is set on the “Manage Content Database Settings” page. Hope it helps!!

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  • Getting a handle on mobile data

    - by Eric Jensen
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} written by Ashok Joshi The proliferation of mobile devices in the corporate world is both a blessing as well as a challenge.  Mobile devices improve productivity and the velocity of business for the end users; on the other hand, IT departments need to manage the corporate data and applications that run on these devices. Oracle Database Mobile Server (DMS for short) provides a simple and effective way to deal with the management challenge.  DMS supports data synchronization between a central Oracle database server and data on mobile devices.  It also provides authentication, encryption and application and device management.  Finally, DMS is a highly scalable solution that can be used to manage hundreds of thousands of devices.   Here’s a simplified outline of how such a solution might work. Each device runs local sync and mgmt agents that handle bidirectional data flow with an Oracle enterprise backend, run remote commands, and provide status to the management console. For example, mobile admins could monitor multiple networks of mobile devices, upgrade their software remotely, and even destroy the local database on a compromised device. DMS supports either Oracle Berkeley DB or SQLite for device-local storage, and runs on a wide variety of mobile platforms. The schema for the device-local database is pretty simple – it contains the name of the application that’s installed on the device as well as details such as product name, version number, time of last access etc. Each mobile user has an account on the monitoring system.  DMS supports authentication via the Oracle database authentication mechanisms or alternately, via an external authentication server such as Oracle Identity Management. DMS also provides the option of encrypting the data on disk as well as while it is being synchronized. Whenever a device connects with DMS, it sends the list of all local application changes to the server; the server updates the central repository with this information.  Synchronization can be triggered on-demand, whenever there’s a change on the device (e.g. new application installed or an existing application removed) or via a rule-based schedule (e.g. every Saturday). Synchronization is very fast and efficient, since only the changes are propagated.  This includes resume capability; should synchronization be interrupted for any reason, the next synchronization will resume where the previous synchronization was interrupted. If the device should be lost or stolen, DMS has the capability to remove the applications and/or data from the device. This ability to control access to sensitive data and applications is critical in the corporate environment. The central repository also allows the IT manager to track the kinds of applications that mobile users use and recommend patches and upgrades, while still allowing the mobile user full control over what applications s/he downloads and uses on the device.  This is useful since most devices are used for corporate as well as personal information. In certain restricted use scenarios, the IT manager can also control whether a certain application can be installed on a mobile device.  Should an unapproved application be installed, it can easily be removed the next time the device connects with the central server. Oracle Database mobile server provides a simple, effective and highly secure and scalable solution for managing the data and applications for the mobile workforce.

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  • Reminder - Mobile World Congress - 4 Industry Workshops

    - by michael.seback
    Got 4G? Paving the Road to Profitable and Efficient LTE Network Planning and Monetization, Register by emailing your details here. Achieving Management Excellence through Enterprise Performance Management, Register by emailing your details here. Offer Deliver and Monetize: Mobile Operator Strategies Consumer and Enterprise Services featuring Telenor and Vodafone Groups, Register by emailing your details here. Is Your Head in the Cloud? How to Get it Right the First Time, Register by emailing your details here. With more than 49,000 communications industry attendees, Mobile World Congress is where the industry comes together and you won't want to miss Oracle at this year's show. The 2011 conference agenda will feature speakers representing the leaders of the world's most innovative companies, both from within the Communications industry and from the growing number of adjacent market sectors joining our expanding mobile ecosystem. Join us to learn how Oracle enables innovative services while reducing the cost and complexity of infrastructure software and hardware.

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  • Bad Data is Really the Monster

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Bad Data is really the monster – is an article written by Bikram Sinha who I borrowed the title and the inspiration for this blog. Sinha writes: “Bad or missing data makes application systems fail when they process order-level data. One of the key items in the supply-chain industry is the product (aka SKU). Therefore, it becomes the most important data element to tie up multiple merchandising processes including purchase order allocation, stock movement, shipping notifications, and inventory details… Bad data can cause huge operational failures and cost millions of dollars in terms of time, resources, and money to clean up and validate data across multiple participating systems. Yes bad data really is the monster, so what do we do about it? Close our eyes and hope it stays in the closet? We’ve tacked this problem for some years now at Oracle, and with our latest introduction of Oracle Enterprise Data Quality along with our integrated Oracle Master Data Management products provides a complete, best-in-class answer to the bad data monster. What’s unique about it? Oracle Enterprise Data Quality also combines powerful data profiling, cleansing, matching, and monitoring capabilities while offering unparalleled ease of use. What makes it unique is that it has dedicated capabilities to address the distinct challenges of both customer and product data quality – [different monsters have different needs of course!]. And the ability to profile data is just as important to identify and measure poor quality data and identify new rules and requirements. Included are semantic and pattern-based recognition to accurately parse and standardize data that is poorly structured. Finally all of the data quality components are integrated with Oracle Master Data Management, including Oracle Customer Hub and Oracle Product Hub, as well as Oracle Data Integrator Enterprise Edition and Oracle CRM. Want to learn more? On Tuesday Nov 15th, I invite you to listen to our webcast on Reduce ERP consolidation risks with Oracle Master Data Management I’ll be joined by our partner iGate Patni and be talking about one specific way to deal with the bad data monster specifically around ERP consolidation. Look forward to seeing you there!

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  • Welcome

    - by Jiandong Guo
    In this blog, I plan to provide you with information about OWSM, Oracle Web services Manager.  I joined Platform Security and OWSM team in Oracle's identity management organization in February, 2010. Before that I had been working on Metro, an open source Web services project,  in Sun's Glassfish organization for 5 years, as one of the architects for security. I am continuing that work here at Oracle OWSM, focusing on developing and evangelizing our enterprise Web services security,  identity and policy management offerings.To start with, I plan to write a series of posts on some of the new features for OWSM in Oracle Fusion Middleware 11g R1 PS3.Thank you all for your interests.

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  • DBaaS Online Forum - Now available on-demand

    - by Javier Puerta
    The Database-as-a-Service Online Forum  was originally broadcasted on Monday, October 21, 2013, at a US-timezones time. All the content of the forum is now available on-demand for customers and partners to watch and listen to. The content is available on demand here. Watch the on-demand forum to hear from analysts and experts on how companies are beginning to transform with Database as a Service, and learn the prescriptive steps your organization can take to design, deploy, and deliver Database as a Service today   Agenda  Keynote Carl Olofson, Research VP, IDC Juan Loaiza, Senior Vice President, Oracle Systems Technology Todd Kimbriel, Director, State of Texas, eGovernment Division Eric Zonneveld, Oracle Architect, KPN James Anthony, Technology Director, e-DBA   Breakout 1: Design DBaaS Alan Levine, Senior Director, Oracle Enterprise Architects   Breakout 2: Deploy DBaaS Michael Timpanaro-Perrotta, Director of Product Management, Oracle   Breakout 3: Deliver DBaaS  Sudip Datta, Vice President of Product Management, Oracle   Closing Session Michelle Malcher, IOUG President Juan Loaiza, Senior Vice President, Oracle Systems Technology

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  • DBaaS Online Forum - Now available on-demand

    - by Javier Puerta
    The Database-as-a-Service Online Forum  was originally broadcasted on Monday, October 21, 2013, at a US-timezones time. All the content of the forum is now available on-demand for customers and partners to watch and listen to. The content is available on demand here. Watch the on-demand forum to hear from analysts and experts on how companies are beginning to transform with Database as a Service, and learn the prescriptive steps your organization can take to design, deploy, and deliver Database as a Service today   Agenda  Keynote Carl Olofson, Research VP, IDC Juan Loaiza, Senior Vice President, Oracle Systems Technology Todd Kimbriel, Director, State of Texas, eGovernment Division Eric Zonneveld, Oracle Architect, KPN James Anthony, Technology Director, e-DBA Breakout 1: Design DBaaS Alan Levine, Senior Director, Oracle Enterprise Architects Breakout 2: Deploy DBaaS Michael Timpanaro-Perrotta, Director of Product Management, Oracle Breakout 3: Deliver DBaaS  Sudip Datta, Vice President of Product Management, Oracle Closing Session Michelle Malcher, IOUG President Juan Loaiza, Senior Vice President, Oracle Systems Technology

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  • System halts for a fraction of second after every 2-3 seconds

    - by iSam
    I'm using Windows 7 on my HP ProBook 4250s. The problem I face is that my system halts for a fraction of second after every 2-3 seconds. These jerks are not letting me concentrate or work properly. This happens even when I'm just typing in notepad while no other application is running. I tried to install every driver from HP's website and there's no item in device manager marked with yellow icon. Following are my system specs: Machine: HP ProBook 4250s OS: Windows 7 professional RAM: 2GB Processor: Intel Core i3 2.27GHz Following is my HijackThis Log: **Logfile of HijackThis v1.99.1** Scan saved at 9:34:03 PM, on 11/13/2012 Platform: Unknown Windows (WinNT 6.01.3504) MSIE: Internet Explorer v9.00 (9.00.8112.16450) **Running processes:** C:\Windows\system32\taskhost.exe C:\Windows\System32\rundll32.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\PowerISO\PWRISOVM.EXE C:\Program Files\AVAST Software\Avast\AvastUI.exe C:\Program Files\Free Download Manager\fdm.exe C:\Windows\system32\wuauclt.exe C:\Program Files\Windows Media Player\wmplayer.exe C:\Program Files\Microsoft Office\Office12\WINWORD.EXE C:\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bing.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - (no file) O2 - BHO: MrFroggy - {856E12B5-22D7-4E22-9ACA-EA9A008DD65B} - C:\Program Files\Minibar\Froggy.dll O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Minibar BHO - {AA74D58F-ACD0-450D-A85E-6C04B171C044} - C:\Program Files\Minibar\Kango.dll O2 - BHO: Free Download Manager - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll O3 - Toolbar: (no name) - {98889811-442D-49dd-99D7-DC866BE87DBC} - (no file) O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE -startup O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe O4 - HKLM\..\Run: [ROC_roc_ssl_v12] "C:\Program Files\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12 O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui O4 - HKLM\..\Run: [Wordinn English to Urdu Dictionary] "C:\Program Files\Wordinn\Urdu Dictionary\bin\Lugat.exe" -h O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [Comparator Fast] "C:\Program Files\Interdesigner Software\Comparator Fast\ComparatorFast.exe" /STARTUP O4 - HKCU\..\Run: [Free Download Manager] "C:\Program Files\Free Download Manager\fdm.exe" -autorun O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe O9 - Extra 'Tools' menuitem: @C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Change your facebook look - {AAA38851-3CFF-475F-B5E0-720D3645E4A5} - C:\Program Files\Minibar\MinibarButton.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O11 - Options group: [INTERNATIONAL] International O13 - Gopher Prefix: O17 - HKLM\System\CCS\Services\Tcpip\..\{920289D7-5F75-4181-9A37-5627EAA163E3}: NameServer = 8.8.8.8,8.8.4.4 O17 - HKLM\System\CCS\Services\Tcpip\..\{AE83ED2F-EF14-4066-ACE2-C4ED07A68EAA}: NameServer = 9.9.9.9,8.8.8.8 O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL O20 - AppInit_DLLs: c:\progra~2\browse~1\23787~1.43\{16cdf~1\browse~1.dll c:\progra~2\browse~1\22630~1.40\{16cdf~1\browse~1.dll O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe O23 - Service: HP Service (hpsrv) - Hewlett-Packard Company - C:\Windows\system32\Hpservice.exe O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing)

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  • Améliorer la pertinence des réponses aux demandes clients et réduire les DMT*

    - by Valérie De Montvallon
    Le Knowledge Management pour améliorer la pertinence des réponses aux demandes clients et réduire les DMT Avec le témoignage de SFR Lundi 2 juillet de 8h30 à 10h30 à l’Automobile Club de France, Paris Web, appel vocal, rendez-vous en agence, vos clients s'attendent aujourd’hui à obtenir une réponse unique, pertinente et rapide, quel que soit le canal de contact. Vos conseillers clients et vos agents ont besoin d'avoir accès facilement à l'information nécessaire. La volumétrie des données utilisées par les services de relation clients (centres de contacts, vendeurs en magasin, community manager…) est impressionnante, mixant souvent plusieurs sources d’information et nécessitant des recherches sémantiques. Rendez-vous le 2 juillet pour découvrir comment un outil de Knowledge Management permet d’optimiser la pertinence des résultats de recherche. Au cours de cette matinée d’échanges, Jocelyn Aubry, DSI Relation Client Grand Public chez SFR, partagera son expérience d'intégration de la solution Oracle InQuira pour constituer une base de connaissance unique et cross-canal, au service de ses conseillers clients. Inscription : [email protected]

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