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  • Getting developers and support to work together

    - by Matt Watson
    Agile development has ushered in the norm of rapid iterations and change within products. One of the biggest challenges for agile development is educating the rest of the company. At my last company our biggest challenge was trying to continually train 100 employees in our customer support and training departments. It's easy to write release notes and email them to everyone. But for complex software products, release notes are not usually enough detail. You really have to educate your employees on the WHO, WHAT, WHERE, WHY, WHEN of every item. If you don't do this, you end up with customer service people who know less about your product than your users do. Ever call a company and feel like you know more about their product than their customer service people do? Yeah. I'm talking about that problem.WHO does the change effect?WHAT was the actual change?WHERE do I find the change in the product?WHY was the change made? (It's hard to support something if you don't know why it was done.)WHEN will the change be released?One thing I want to stress is the importance of the WHY something was done. For customer support people to be really good at their job, they need to understand the product and how people use it. Knowing how to enable a feature is one thing. Knowing why someone would want to enable it, is a whole different thing and the difference in good customer service. Another challenge is getting support people to better test and document potential bugs before escalating them to development. Trying to fix bugs without examples is always fun... NOT. They might as well say "The sky is falling, please fix it!"We need to over train the support staff about product changes and continually stress how they document and test potential product bugs. You also have to train the sales staff and the marketing team. Then there is updating sales materials, your website, product documentation and other items there are always out of date. Every product release causes this vicious circle of trying to educate the rest of the company about the changes.Do we need to record a simple video explaining the changes and email it to everyone? Maybe we should  use a simple online training type app to help with this problem. Ultimately the struggle is taking the time to do the training, but it is time well spent. It may save you a lot of time answering questions and fixing bugs later. How do we efficiently transfer key product knowledge from developers and product owners to the rest of the company? How have you solved these issues at your company?

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  • Rebuilding CoasterBuzz, Part III: The architecture using the "Web stack of love"

    - by Jeff
    This is the third post in a series about rebuilding one of my Web sites, which has been around for 12 years. I hope to relaunch in the next month or two. More: Part I: Evolution, and death to WCF Part II: Hot data objects I finally hit a point in the re-do of CoasterBuzz where I feel like the major pieces are in place... rewritten, ported and what not, so that I can focus now on front-end design and more interesting creative problems. I've been asked on more than one occasion (OK, just twice) what's going on under the covers, so I figure this might be a good time to explain the overall architecture. As it turns out, I'm using a whole lof of the "Web stack of love," as Scott Hanselman likes to refer to it. Oh that Hanselman. First off, at the center of it all, is BizTalk. Just kidding. That's "enterprise architecture" humor, where every discussion starts with how they'll use BizTalk. Here are the bigger moving parts: It's fairly straight forward. A common library lives in a number of Web apps, all of which are (or will be) powered by ASP.NET MVC 4. They all talk to the same database. There is the main Web site, which also has the endpoint for the Silverlight-based Feed app. The cstr.bz site handles redirects, which are generated when news items are published and sent to Twitter. Facebook publishing is handled via the RSS Graffiti Facebook app. The API site handles requests from the Windows Phone app. The main site depends very heavily on POP Forums, the open source, MVC-based forum I maintain. It serves a number of functions, primarily handling users. These user objects serve in non-forum roles to handle things like news and database contributions, maintaining track records (coaster nerd for "list of rides I've been on") and, perhaps most importantly, paid club memberships. Before I get into more specifics, note that the "glue" for everything is Ninject, the dependency injection framework. I actually prefer StructureMap these days, but I started with Ninject in POP Forums a long time ago. POP Forums has a static class, PopForumsActivation, that new's up an instance of the container, and you can call it from where ever. The downside is that the forums require Ninject in your MVC app as the default dependency resolver. At some point, I'll decouple it, but for now it's not in the way. In the general sense, the entire set of apps follow a repository-service-controller-view pattern. Repos just do data access, service classes do business logic, controllers compose and route, views view. The forum also provides Scoring Game functionality. The Scoring Game is a reasonably abstract framework to award users points based on certain actions, and then award achievements when a certain number of point events happen. For example, the forum already awards a point when someone plus-one's a post you made. You can set up an achievement that says, "Give the user an award when they've had 100 posts plus'd." It also does zero-point entries into the ledger, so if you make a post, you could award an achievement based on 100 posts made. Wiring in the scoring game to CoasterBuzz functionality is just a matter of going to the Ninject container and getting an instance of the event publisher, and passing it events. Forum adapters were introduced into POP Forums a few versions ago, and they can intercept the model generated for forum topic lists and threads and designate an alternate view. These are used to make the "Day in Pictures" forum, where users can upload photos as frame-by-frame photo threads. Another adapter adds an association UI, so users can associate specific amusement parks with their trip report posts. The Silverlight-based Feed app talks to a simple JSON endpoint in the main app. This uses an underlying library I wrote ages ago, simply called Feeds, that aggregates event information. You inherit from a base class that creates instances of a publisher interface, and then use that class to send it an event type and any number of data fields. Feeds has two publishers: One is to the database, and that's used for the endpoint that talks to the Silverlight app. The second publisher publishes to Twitter, if the event is of the type "news." The wiring is a little strange, because for the new posts and topics events, I'm actually pulling out the forum repository classes from the Ninject container and replacing them with overridden methods to publish. I should probably be doing this at the service class level, but whatever. It's my mess. cstr.bz doesn't do anything interesting. It looks up the path, and if it has a match, does a 301 redirect to the long URL. The API site just serves up JSON for the Windows Phone app. The Windows Phone app is Silverlight, of course, and there isn't much to it. It does use the control toolkit, but beyond that, it relies on a simple class that creates a Webclient and calls the server for JSON to deserialize. The same class is now used by the Feed app, which used to use WCF. Simple is better. Data access in POP Forums is all straight SQL, because a lot of it was ported from the ASP.NET version. Most CoasterBuzz data access is handled by the Entity Framework, using the code-first model. The context class in this case does a lot of work to make sure that the table and key mapping works, since much of it breaks from the normal conventions of EF. One of the more powerful things you can do with EF, once you understand the little gotchas, is split tables by row into different entities. For example, a roller coaster photo has everything in the same row, including the metadata, the thumbnail bytes and the image itself. Obviously, if you want to get a list of photos to iterate over in a view, you don't want to get the image data. The use of navigation properties makes it easier to get just what you want. The front end includes Razor views in MVC, and jQuery is used for client-side goodness. I'm also using jQuery UI in a few places, for tabs, a dialog box and autocomplete. I'm also, tentatively, using jQuery Mobile. I've already ported most forum views to Mobile, but they need some work as v1.1 isn't finished yet. I'm not sure if I'll ship CoasterBuzz with mobile views or not yet. It's on the radar, but not something in my delivery criteria. That covers all of the big frameworks in play. Next time I hope to talk more about the front-end experience, which to me is where most of the fun is these days. Hoping to launch in the next month or two. Getting tired of looking at the old site!

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  • Différence entre :before et ::before, les pseudos-element en CSS3 par Louis Lazaris, traduit par Jérôme Debray

    Lorsquevous faites une recherche sur les pseudo-éléments en CSS, vous pouvez constater différentes syntaxes pour :before et :after, précédés de deux-points doublés (::) ou non. Cela peut sembler un peu déroutant de prime abord mais il y a, en fait, une explication plutôt simple. J'avais supposé qu'il y avait une différence de fonctionnement entre les deux types de syntaxe, mais ce n'est pas le cas comme le montre, ci dessous, les explications courte et longue.

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  • SQL SERVER List All the DMV and DMF on Server

    “How many DMVs and DVFs are there in SQL Server 2008?” – this question was asked to me in one of the recent SQL Server Trainings. Answer is very simple: SELECT name, type, type_desc FROM sys.system_objects WHERE name LIKE 'dm_%' ORDERBY name Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Pinal Dave, SQL, SQL Authority, SQL Query, [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • [MISC GEEKERY] How To Easily Access Your Home Network From Anywhere With DDNS

    - by YatriTrivedi
    Whether you’re hosting a web page or running a Minecraft server, it’s a pain to keep track of IP addresses. Using a free dynamic DNS, you can turn 174.45.19.242 into mygeekydns.dyndns.org and be free from changing IPs.How To Recover After Your Email Password Is CompromisedHow to Clean Your Filthy Keyboard in the Dishwasher (Without Ruining it)Learn How to Make HDR Images in Photoshop or GIMP With a Simple Trick

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  • SEO Trick That Can Get a Top 10 Rank in Google Overnight

    Getting a top 10 rank in Google is something that many business owners want, but hardly any ever get. This is mainly because of the lack of knowledge that most webmasters have about Search Engine Optimization (SEO) but you can use this simple trick to get a top 10 ranking practically overnight.

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  • Server Migration Checklist II

    - by merrillaldrich
    Easy Breezy Login Audit for your Ol’ 2000 Server In the last post on this topic I put up the preparatory steps I’ve been using for server migrations. Here I am posting some code that has worked well for us to trace who/what is connecting to our older SQL Server 2000 machines. It’s a simple audit of login events, tracing the login name, host name, database, and last login time for connections to the server, and gave us valuable insight into who was really using the machines and which databases might...(read more)

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  • What are some best practices for cookie based web authentication?

    - by rdasxy
    I'm working on a small side project using CGI and Python (scalability is not an issue and it needs to be a VERY simple system. I was thinking of implementing authentication using cookies, and was wondering if there were any established best practices. When the user successfully authenticates, I want to use cookies to figure out who is logged on. What, according to the best practices, should be stored in such a cookie?

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  • What math should all game programmers know?

    - by Tetrad
    Simple enough question: What math should all game programmers have a firm grasp of in order to be successful? I'm not specifically talking about rendering math or anything in the niche areas of game programming, more specifically just things that even game programmers should know about, and if they don't they'll probably find it useful. Note: as there is no one correct answer, this question (and its answers) is a community wiki. Also, if you would like fancy latex math equations, feel free to use http://mathurl.com/.

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  • Libgdx Palette Swap

    - by Haedrian
    I'm developing a game using the Libgdx library. I'm trying to implement a very simple palette swap functionality (basically just complete recolouring of some areas, I don't even need to have various shades), but I don't have any idea where to begin. The closest I've come is trying to draw the picture myself using a Pixmap, but that appears to be horrible unmaintainable and produces oodles of code.

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  • SSAS Tabular Workshop online and other upcoming dates (and updates!) #ssas #tabular

    - by Marco Russo (SQLBI)
    After many conferences and travels, this summer I had some time to write and prepare new sessions for the next wave of conferences. In reality I am just doing that, even if I already restarted traveling for consulting and training. So expect new content about DAX and Tabular coming in the next months! Starting to see real customer adopting Tabular is showing many new challenges and there is still a lot to learn and to create. If you still didn’t started working on Tabular, well, you should. As I always say, as a BI developer you should be able to choose between Tabular and Multidimensional, and in order to do that you should know both of them! One thing that I don’t like very much about marketing is that “Tabular is simpler”, because it’s often translated in “Tabular is for simple projects” when this last statement is not true. Actually, I see a lot of good reasons to adopt Tabular in complex data models, especially in non-traditional scenarios. I know, this is because I love to understand what are the actual limits of a technology, and I’m learning that there is simple a lot of space of improvement also for Tabular. It’s already fast, but it could be faster! How can you start? Well, first of all, by reading our book. Then, by attending to our SSAS Tabular workshop. There is an online edition of the workshop on September 3-4, 2012 (hurry up if you want to register), and there are already several dates planned for the next months (and others will be added soon!). And, of course, by installing SQL Server 2012 and trying to create models over your databases. If you are too lazy, just start with PowerPivot. As soon as you start working with Tabular or PowerPivot, you will see that there is one important skill you need: learning DAX. In the next few days I should publish an article that I’m finishing these days about best practices using SUMMARIZE and ADDCOLUMNS. If only someone published this article one year ago, I would have saved many hours of my life. But, you know, flight manuals are written in blood… and someone has to write! Stay tuned.

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  • What are some small, but extendable game ideas to use for inspiration?

    - by Earlz
    I recently came across the game Dopewars(or more generically, Drugwars). Now this is an extremely simple game to implement. A trivial basic implementation could be done in a couple of days, at the most. And it's extremely extendable. Now, my question is what other games are out there that follow this same kind of "difficulty level" for implementation? A game that is actually entertaining, yet trivial to implement, and can easily be extended?

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  • Créer des QR Codes avec Zxing et Java 2D en 5 minutes, par Thierry Leriche-Dessirier

    Bonjour, Je vous propose un article intitulé "Créer des QR Codes avec Zxing et Java 2D, en 5 minutes". Ce petit article s'intéresse à la génération de QR codes en Java. Nous allons voir qu'il est relativement simple de créer une matrice de modules à l'aide de Zxing puis d'en faire une jolie image avec Java 2D. L'article est visible ici : http://thierry-leriche-dessirier.dev...-java2d-5-min/ Et je vous invite aussi à lire mes autres articles ici : http://thierry-leriche-dessirier.dev...#page_articles ...

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  • Automate Log Parser to Find Your Data Faster

    - by The Official Microsoft IIS Site
    Microsoft’s Log Parser is a really powerful tool for searching log files. With just a few simple SQL commands you can pull more data than you ever imagined out of your logs. It can be used to read web site log files, csv files, and even Windows event logs. Log Parser isn’t intended to compete with stats products such as Webtrends Log Analyzer or SmarterStats by Smartertools.com which I feel is the best on the market. I primarily use Log Parser for troubleshooting problems with a site...(read more)

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  • Immortal Kombat [Humorous Video]

    - by Asian Angel
    Sometimes the Grim Reaper’s job is quick and simple, but not this time as he comes to claim the soul of an avid gamer. Can they come to an amicable understanding or has this just evolved into Immortal Kombat? Note: Contains what may be considered to be inappropriate imagery just before video credits start. Immortal Kombat [via Dorkly] How to Use an Xbox 360 Controller On Your Windows PC Download the Official How-To Geek Trivia App for Windows 8 How to Banish Duplicate Photos with VisiPic

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  • when to choose ruby on rails over java [closed]

    - by Dany Y
    I have been working with Java EE for 6 years, and I have mostly used it even for simple applications like data-entry to database). I heard Ruby on Rails is superior to Java in this domain. What are the actual advantages of Ruby. and should I switch ? P.S : I know this is a subjective question, and the most probable answer is "depends on what you'll use it for", but this is exactly what I want to know when to use what. Thank you

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  • Transform 3D vectors between coordinate systems

    - by Nir Cig
    I've got 6 points in 3D space: A,B,C,D,E,F, that represent 4 vectors. AB is perpendicular to AC and DE is perpendicular to DF. I need to find a transformation matrix M, that transforms AB to DE and AC to DF. In other words: M·AB=DE, M·AC=DF If no scaling was involved, this could be solved with a simple rotation matrix. But since the ratios |AB|/|DE|, |AC|/|DF| might be different, I'm not sure how to proceed.

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  • ViewModelLocators

    - by samkea
    Bobby's http://blog.bmdiaz.com/archive/2010/03/31/kiss-and-tell---mvvm-and-the-viewmodellocator.aspx Kelly's http://blog.kellybrownsberger.com/archive/2010/03/31/81.aspx John Papa and Glen Block http://johnpapa.net/silverlight/simple-viewmodel-locator-for-mvvm-the-patients-have-left-the-asylum/

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  • Ajaxy

    - by Chris Skardon
    Today is the big day, the day I attempt to use Ajax in the app… I’ve never done this (well, tell a lie, I’ve done it in a ‘tutorial’ site, but that was a while ago now), so it’s going to be interesting.. OK, basics first, let’s start with the @Ajax.ActionLink Right, first stab: @Ajax.ActionLink("Click to get latest", "LatestEntry", new AjaxOptions { UpdateTargetId = "ajaxEntrant", InsertionMode = InsertionMode.Replace, HttpMethod = "GET" }) As far as I’m aware, I’m asking to get the ‘LatestEntry’ from the current controller, and in doing so, I will replace the #ajaxEntrant DOM bit with the result. So. I guess I’d better get the result working… To the controller! public PartialResult LatestEntry() { var entrant =_db.Entrants.OrderByDescending(e => e.Id).Single(); return PartialView("_Entrant", entrant); } Pretty simple, just returns the last entry in a PartialView… but! I have yet to make my partial view, so onto that! @model Webby.Entrant <div class="entrant"> <h4>@Model.Name</h4> </div> Again, super simple, (I’m really just testing at this point)… All the code is now there (as far as I know), so F5 and in… And once again, in the traditionally disappointing way of the norm, it doesn’t work, sure… it opens the right view, but it doesn’t replace the #ajaxEntry DOM element, rather it replaces the whole page… The source code (again, as far as I know) looks ok: <a data-ajax="true" data-ajax-method="GET" data-ajax-mode="replace" data-ajax-update="#ajaxEntrants" href="/Entrants/LatestEntrant">Click to get latest</a> Changing the InsertionMode to any of the other modes has the same effect.. It’s not the DOM name either, changing that has the same effect.. i.e. none. It’s not the partial view either, just making that a <p> has (again) no effect… Ahhhhh --- what a schoolboy error… I had neglected (ahem) to actually put the script bit into the calling page (another save from stackoverflow): <script src="@Url.Content("~/Scripts/jquery.unobtrusive-ajax.js")" type="text/javascript"></script> I’ve now stuck that into the _Layout.cshtml view temporarily to aid the development process… :) Onwards and upwards! Chris

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  • Create Shortcuts for Your Favorite or Most Used Folders in Ubuntu

    - by Asian Angel
    Do you have certain folders that you access often each day but are only available through the Places Menu or Nautilus? See how easy it is to create shortcuts for your desktop and taskbar with our quick tutorial. To get started open Nautilus and locate the folders that you want to make new shortcuts for. For our example we chose Ubuntu One. Right click on the chosen folder and select Make Link. Your new shortcut will appear with the text Link to “Folder Name” and an Arrow Shortcut Marker attached. If you are happy with your new shortcut as is, then drag it to your desktop or taskbar as desired. We created the shortcut twice in our example…once for the desktop and once for the taskbar. For our example we decided to customize the taskbar shortcut a bit. To customize your shortcut right click on the shortcut and select Properties. Note: The desktop shortcut is limited on the amount you can customize it (name change and addition of up to four emblems to the folder). From here you can rename the shortcut and change the icon as desired. A quick name change and new icon made a huge improvement in how our taskbar shortcut looked. Note: The link for the icon we used is shown below. A little touch-up to our desktop shortcut and both are looking good. Download the Ubuntu Cloud Icon *Icon is 128*128 pixels and comes in .png format. Latest Features How-To Geek ETC Macs Don’t Make You Creative! So Why Do Artists Really Love Apple? MacX DVD Ripper Pro is Free for How-To Geek Readers (Time Limited!) HTG Explains: What’s a Solid State Drive and What Do I Need to Know? How to Get Amazing Color from Photos in Photoshop, GIMP, and Paint.NET Learn To Adjust Contrast Like a Pro in Photoshop, GIMP, and Paint.NET Have You Ever Wondered How Your Operating System Got Its Name? Create Shortcuts for Your Favorite or Most Used Folders in Ubuntu Create Custom Sized Thumbnail Images with Simple Image Resizer [Cross-Platform] Etch a Circuit Board using a Simple Homemade Mixture Sync Blocker Stops iTunes from Automatically Syncing The Journey to the Mystical Forest [Wallpaper] Trace Your Browser’s Roots on the Browser Family Tree [Infographic]

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  • Css menu hovering background color problem

    - by Guisasso
    i have a very simple question for many, but complicated enough for me. I have tried to fix this for the last hour with no luck. I downloaded a css menu, and made all the modifications needed to me with no issue, but there's one thing that i'm having no luck trying to fix: When hovering over "ccc" (for example), and going down to 1 for example (this happens to all other cells) the black background doesn't extend all the way to the right. Here's the link: http://riversidesheetmetal.net/gui/questions/aaa.html

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  • screen DPI - is there and equivalent command/action to Windows 150% Display

    - by Yekhezkel Yovel
    I have a wide screen of high resolution and I see everything small on it. So In windows I set the display to 150%, I would like to do something similar in Ubuntu. Simply changing screen resolution to lower resolution doesn't help because Ubuntu is in a virtual machine and it simply changes the VM window to the actual resolution. Is there a command or a simple hack that can do the trick? EDIT: I am running Ubuntu as a VirtualBox VM on Windows 7 host.

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  • Game programming course materials: What should it include?

    - by Esa
    I am tasked to create the course materials for a game programming class, and I’d like your opinion on what aspects and areas of game programming, such as game state management, game object storing or simple AI, should I include in it? The course is intented to be the first step into game programming for students with novice skills in programming. There will be mathematics as well, but I found that there are multiple questions, with good answers, on that subject already.

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  • Automaticaly add virtual hosts in ubuntu

    - by user208202
    I want to create a simple web interface with username, password and domain. Once the users gives the information, a script will be executed creating the host with the name that the user has given and give permissions to access phpmyadmin, upload a file with filezilla. I use ubuntu, with apache and mysql installed. I found many web based interfaces and tutorials how to manually create virtual hosts but I want an automated self made solution. Can anyone help me? Thanks in advance

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  • You May Not Need a Website Developer

    When people people hear the term "make a website" they often automatically think that is something they are not capable of doing. However, making a basic website is incredibly simple and absolutely does not require an over priced website developer.

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