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  • Gmail and Live are making all messages from my server as spam.

    - by Ryan Kearney
    I'm getting very weird results here. When my server sends an email to my @hotmail or @gmail account, it's marked as spam. When I send email through my server from Outlook to @hotmail, it doesn't get marked as spam, but it still gets marked as spam in gmail. They seem to get through fine on Yahoo though. My servers hostname A record points to an IP address whose PTR record points back to the same domain name. The TXT record has a SPF record in it to allow email to be sent from that servers IP. I moved from a VPS to a Dedicated server when this started to happen. From what I can see, the email headers are identical. Here's one of my email headers that gmail marks as spam. Some fields were repalced. MYGMAILACCOUNT is the email address of the account the email was addressed to. USER is the name of the account on the system it was sent from HOSTNAME is the servers FQDN IPADDR is the IP Address of the Hostname MYDOMAIN is my domain name Delivered-To: MYGMAILACCOUNT Received: by 10.220.77.82 with SMTP id f18cs263483vck; Sat, 27 Feb 2010 23:58:02 -0800 (PST) Received: by 10.150.16.4 with SMTP id 4mr3886702ybp.110.1267343881628; Sat, 27 Feb 2010 23:58:01 -0800 (PST) Return-Path: <USER@HOSTNAME> Received: from HOSTNAME (HOSTNAME [IPADDR]) by mx.google.com with ESMTP id 17si4604419yxe.134.2010.02.27.23.58.01; Sat, 27 Feb 2010 23:58:01 -0800 (PST) Received-SPF: pass (google.com: best guess record for domain of USER@HOSTNAME designates IPADDR as permitted sender) client-ip=IPADDR; Authentication-Results: mx.google.com; spf=pass (google.com: best guess record for domain of USER@HOSTNAME designates IPADDR as permitted sender) smtp.mail=USER@HOSTNAME Received: from USER by HOSTNAME with local (Exim 4.69) (envelope-from <USER@HOSTNAME>) id 1Nle2K-0000t8-Bd for MYGMAILACCOUNT; Sun, 28 Feb 2010 02:57:36 -0500 To: Ryan Kearney <MYGMAILACCOUNT> Subject: [Email Subject] MIME-Version: 1.0 Content-type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit From: webmaster@MYDOMAIN Message-Id: <E1Nle2K-0000t8-Bd@HOSTNAME> Sender: <USER@HOSTNAME> Date: Sun, 28 Feb 2010 02:57:36 -0500 X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - HOSTNAME X-AntiAbuse: Original Domain - gmail.com X-AntiAbuse: Originator/Caller UID/GID - [503 500] / [47 12] X-AntiAbuse: Sender Address Domain - HOSTNAME Anyone have any ideas as to why all mail leaving my server gets marked as spam? EDIT: I already used http://www.mxtoolbox.com/SuperTool.aspx to check if my servers IP's are blacklisted and they are in fact not. That's what I thought at first, but it isn't the case. Update Mar 1, 2010 I received the following email from Microsoft Thank you for writing to Windows Live Hotmail Domain Support. My name is * and I will be assisting you today. We have identified that messages from your IP are being filtered based on the recommendations of the SmartScreen filter. This is the spam filtering technology developed and operated by Microsoft and is built around the technology of machine learning. It learns to recognize what is and isn't spam. In short, we filter incoming emails that look like spam. I am not able to go into any specific details about what these filters specifically entail, as this would render them useless. E-mails from IPs are filtered based upon a combination of IP reputation and the content of individual emails. The reputation of an IP is influenced by a number of factors. Among these factors, which you as a sender can control, are: The IP's Junk Mail Reporting complaint rate The frequency and volume in which email is sent The number of spam trap account hits The RCPT success rate So I'm guessing it has to do with the fact that I got an IP address with little or no history in sending email. I've confirmed that I'm not on any blacklists. I'm guessing it's one of those things that will work itself out in a month or so. I'll post when I hear more.

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  • Java Cloud Service Integration to REST Service

    - by Jani Rautiainen
    Service (JCS) provides a platform to develop and deploy business applications in the cloud. In Fusion Applications Cloud deployments customers do not have the option to deploy custom applications developed with JDeveloper to ensure the integrity and supportability of the hosted application service. Instead the custom applications can be deployed to the JCS and integrated to the Fusion Application Cloud instance. This series of articles will go through the features of JCS, provide end-to-end examples on how to develop and deploy applications on JCS and how to integrate them with the Fusion Applications instance. In this article a custom application integrating with REST service will be implemented. We will use REST services provided by Taleo as an example; however the same approach will work with any REST service. In this example the data from the REST service is used to populate a dynamic table. Pre-requisites Access to Cloud instance In order to deploy the application access to a JCS instance is needed, a free trial JCS instance can be obtained from Oracle Cloud site. To register you will need a credit card even if the credit card will not be charged. To register simply click "Try it" and choose the "Java" option. The confirmation email will contain the connection details. See this video for example of the registration.Once the request is processed you will be assigned 2 service instances; Java and Database. Applications deployed to the JCS must use Oracle Database Cloud Service as their underlying database. So when JCS instance is created a database instance is associated with it using a JDBC data source.The cloud services can be monitored and managed through the web UI. For details refer to Getting Started with Oracle Cloud. JDeveloper JDeveloper contains Cloud specific features related to e.g. connection and deployment. To use these features download the JDeveloper from JDeveloper download site by clicking the "Download JDeveloper 11.1.1.7.1 for ADF deployment on Oracle Cloud" link, this version of JDeveloper will have the JCS integration features that will be used in this article. For versions that do not include the Cloud integration features the Oracle Java Cloud Service SDK or the JCS Java Console can be used for deployment. For details on installing and configuring the JDeveloper refer to the installation guideFor details on SDK refer to Using the Command-Line Interface to Monitor Oracle Java Cloud Service and Using the Command-Line Interface to Manage Oracle Java Cloud Service. Access to a local database The database associated with the JCS instance cannot be connected to with JDBC.  Since creating ADFbc business component requires a JDBC connection we will need access to a local database. 3rd party libraries This example will use some 3rd party libraries for implementing the REST service call and processing the input / output content. Other libraries may also be used, however these are tested to work. Jersey 1.x Jersey library will be used as a client to make the call to the REST service. JCS documentation for supported specifications states: Java API for RESTful Web Services (JAX-RS) 1.1 So Jersey 1.x will be used. Download the single-JAR Jersey bundle; in this example Jersey 1.18 JAR bundle is used. Json-simple Jjson-simple library will be used to process the json objects. Download the  JAR file; in this example json-simple-1.1.1.jar is used. Accessing data in Taleo Before implementing the application it is beneficial to familiarize oneself with the data in Taleo. Easiest way to do this is by using a RESTClient on your browser. Once added to the browser you can access the UI: The client can be used to call the REST services to test the URLs and data before adding them into the application. First derive the base URL for the service this can be done with: Method: GET URL: https://tbe.taleo.net/MANAGER/dispatcher/api/v1/serviceUrl/<company name> The response will contain the base URL to be used for the service calls for the company. Next obtain authentication token with: Method: POST URL: https://ch.tbe.taleo.net/CH07/ats/api/v1/login?orgCode=<company>&userName=<user name>&password=<password> The response includes an authentication token that can be used for few hours to authenticate with the service: {   "response": {     "authToken": "webapi26419680747505890557"   },   "status": {     "detail": {},     "success": true   } } To authenticate the service calls navigate to "Headers -> Custom Header": And add a new request header with: Name: Cookie Value: authToken=webapi26419680747505890557 Once authentication token is defined the tool can be used to invoke REST services; for example: Method: GET URL: https://ch.tbe.taleo.net/CH07/ats/api/v1/object/candidate/search.xml?status=16 This data will be used on the application to be created. For details on the Taleo REST services refer to the Taleo Business Edition REST API Guide. Create Application First Fusion Web Application is created and configured. Start JDeveloper and click "New Application": Application Name: JcsRestDemo Application Package Prefix: oracle.apps.jcs.test Application Template: Fusion Web Application (ADF) Configure Local Cloud Connection Follow the steps documented in the "Java Cloud Service ADF Web Application" article to configure a local database connection needed to create the ADFbc objects. Configure Libraries Add the 3rd party libraries into the class path. Create the following directory and copy the jar files into it: <JDEV_USER_HOME>/JcsRestDemo/lib  Select the "Model" project, navigate "Application -> Project Properties -> Libraries and Classpath -> Add JAR / Directory" and add the 2 3rd party libraries: Accessing Data from Taleo To access data from Taleo using the REST service the 3rd party libraries will be used. 2 Java classes are implemented, one representing the Candidate object and another for accessing the Taleo repository Candidate Candidate object is a POJO object used to represent the candidate data obtained from the Taleo repository. The data obtained will be used to populate the ADFbc object used to display the data on the UI. The candidate object contains simply the variables we obtain using the REST services and the getters / setters for them: Navigate "New -> General -> Java -> Java Class", enter "Candidate" as the name and create it in the package "oracle.apps.jcs.test.model".  Copy / paste the following as the content: import oracle.jbo.domain.Number; public class Candidate { private Number candId; private String firstName; private String lastName; public Candidate() { super(); } public Candidate(Number candId, String firstName, String lastName) { super(); this.candId = candId; this.firstName = firstName; this.lastName = lastName; } public void setCandId(Number candId) { this.candId = candId; } public Number getCandId() { return candId; } public void setFirstName(String firstName) { this.firstName = firstName; } public String getFirstName() { return firstName; } public void setLastName(String lastName) { this.lastName = lastName; } public String getLastName() { return lastName; } } Taleo Repository Taleo repository class will interact with the Taleo REST services. The logic will query data from Taleo and populate Candidate objects with the data. The Candidate object will then be used to populate the ADFbc object used to display data on the UI. Navigate "New -> General -> Java -> Java Class", enter "TaleoRepository" as the name and create it in the package "oracle.apps.jcs.test.model".  Copy / paste the following as the content (for details of the implementation refer to the documentation in the code): import com.sun.jersey.api.client.Client; import com.sun.jersey.api.client.ClientResponse; import com.sun.jersey.api.client.WebResource; import com.sun.jersey.core.util.MultivaluedMapImpl; import java.io.StringReader; import java.util.ArrayList; import java.util.Iterator; import java.util.List; import java.util.Map; import javax.ws.rs.core.MediaType; import javax.ws.rs.core.MultivaluedMap; import oracle.jbo.domain.Number; import org.json.simple.JSONArray; import org.json.simple.JSONObject; import org.json.simple.parser.JSONParser; /** * This class interacts with the Taleo REST services */ public class TaleoRepository { /** * Connection information needed to access the Taleo services */ String _company = null; String _userName = null; String _password = null; /** * Jersey client used to access the REST services */ Client _client = null; /** * Parser for processing the JSON objects used as * input / output for the services */ JSONParser _parser = null; /** * The base url for constructing the REST URLs. This is obtained * from Taleo with a service call */ String _baseUrl = null; /** * Authentication token obtained from Taleo using a service call. * The token can be used to authenticate on subsequent * service calls. The token will expire in 4 hours */ String _authToken = null; /** * Static url that can be used to obtain the url used to construct * service calls for a given company */ private static String _taleoUrl = "https://tbe.taleo.net/MANAGER/dispatcher/api/v1/serviceUrl/"; /** * Default constructor for the repository * Authentication details are passed as parameters and used to generate * authentication token. Note that each service call will * generate its own token. This is done to avoid dealing with the expiry * of the token. Also only 20 tokens are allowed per user simultaneously. * So instead for each call there is login / logout. * * @param company the company for which the service calls are made * @param userName the user name to authenticate with * @param password the password to authenticate with. */ public TaleoRepository(String company, String userName, String password) { super(); _company = company; _userName = userName; _password = password; _client = Client.create(); _parser = new JSONParser(); _baseUrl = getBaseUrl(); } /** * This obtains the base url for a company to be used * to construct the urls for service calls * @return base url for the service calls */ private String getBaseUrl() { String result = null; if (null != _baseUrl) { result = _baseUrl; } else { try { String company = _company; WebResource resource = _client.resource(_taleoUrl + company); ClientResponse response = resource.type(MediaType.APPLICATION_FORM_URLENCODED_TYPE).get(ClientResponse.class); String entity = response.getEntity(String.class); JSONObject jsonObject = (JSONObject)_parser.parse(new StringReader(entity)); JSONObject jsonResponse = (JSONObject)jsonObject.get("response"); result = (String)jsonResponse.get("URL"); } catch (Exception ex) { ex.printStackTrace(); } } return result; } /** * Generates authentication token, that can be used to authenticate on * subsequent service calls. Note that each service call will * generate its own token. This is done to avoid dealing with the expiry * of the token. Also only 20 tokens are allowed per user simultaneously. * So instead for each call there is login / logout. * @return authentication token that can be used to authenticate on * subsequent service calls */ private String login() { String result = null; try { MultivaluedMap<String, String> formData = new MultivaluedMapImpl(); formData.add("orgCode", _company); formData.add("userName", _userName); formData.add("password", _password); WebResource resource = _client.resource(_baseUrl + "login"); ClientResponse response = resource.type(MediaType.APPLICATION_FORM_URLENCODED_TYPE).post(ClientResponse.class, formData); String entity = response.getEntity(String.class); JSONObject jsonObject = (JSONObject)_parser.parse(new StringReader(entity)); JSONObject jsonResponse = (JSONObject)jsonObject.get("response"); result = (String)jsonResponse.get("authToken"); } catch (Exception ex) { throw new RuntimeException("Unable to login ", ex); } if (null == result) throw new RuntimeException("Unable to login "); return result; } /** * Releases a authentication token. Each call to login must be followed * by call to logout after the processing is done. This is required as * the tokens are limited to 20 per user and if not released the tokens * will only expire after 4 hours. * @param authToken */ private void logout(String authToken) { WebResource resource = _client.resource(_baseUrl + "logout"); resource.header("cookie", "authToken=" + authToken).post(ClientResponse.class); } /** * This method is used to obtain a list of candidates using a REST * service call. At this example the query is hard coded to query * based on status. The url constructed to access the service is: * <_baseUrl>/object/candidate/search.xml?status=16 * @return List of candidates obtained with the service call */ public List<Candidate> getCandidates() { List<Candidate> result = new ArrayList<Candidate>(); try { // First login, note that in finally block we must have logout _authToken = "authToken=" + login(); /** * Construct the URL, the resulting url will be: * <_baseUrl>/object/candidate/search.xml?status=16 */ MultivaluedMap<String, String> formData = new MultivaluedMapImpl(); formData.add("status", "16"); JSONArray searchResults = (JSONArray)getTaleoResource("object/candidate/search", "searchResults", formData); /** * Process the results, the resulting JSON object is something like * this (simplified for readability): * * { * "response": * { * "searchResults": * [ * { * "candidate": * { * "candId": 211, * "firstName": "Mary", * "lastName": "Stochi", * logic here will find the candidate object(s), obtain the desired * data from them, construct a Candidate object based on the data * and add it to the results. */ for (Object object : searchResults) { JSONObject temp = (JSONObject)object; JSONObject candidate = (JSONObject)findObject(temp, "candidate"); Long candIdTemp = (Long)candidate.get("candId"); Number candId = (null == candIdTemp ? null : new Number(candIdTemp)); String firstName = (String)candidate.get("firstName"); String lastName = (String)candidate.get("lastName"); result.add(new Candidate(candId, firstName, lastName)); } } catch (Exception ex) { ex.printStackTrace(); } finally { if (null != _authToken) logout(_authToken); } return result; } /** * Convenience method to construct url for the service call, invoke the * service and obtain a resource from the response * @param path the path for the service to be invoked. This is combined * with the base url to construct a url for the service * @param resource the key for the object in the response that will be * obtained * @param parameters any parameters used for the service call. The call * is slightly different depending whether parameters exist or not. * @return the resource from the response for the service call */ private Object getTaleoResource(String path, String resource, MultivaluedMap<String, String> parameters) { Object result = null; try { WebResource webResource = _client.resource(_baseUrl + path); ClientResponse response = null; if (null == parameters) response = webResource.header("cookie", _authToken).get(ClientResponse.class); else response = webResource.queryParams(parameters).header("cookie", _authToken).get(ClientResponse.class); String entity = response.getEntity(String.class); JSONObject jsonObject = (JSONObject)_parser.parse(new StringReader(entity)); result = findObject(jsonObject, resource); } catch (Exception ex) { ex.printStackTrace(); } return result; } /** * Convenience method to recursively find a object with an key * traversing down from a given root object. This will traverse a * JSONObject / JSONArray recursively to find a matching key, if found * the object with the key is returned. * @param root root object which contains the key searched for * @param key the key for the object to search for * @return the object matching the key */ private Object findObject(Object root, String key) { Object result = null; if (root instanceof JSONObject) { JSONObject rootJSON = (JSONObject)root; if (rootJSON.containsKey(key)) { result = rootJSON.get(key); } else { Iterator children = rootJSON.entrySet().iterator(); while (children.hasNext()) { Map.Entry entry = (Map.Entry)children.next(); Object child = entry.getValue(); if (child instanceof JSONObject || child instanceof JSONArray) { result = findObject(child, key); if (null != result) break; } } } } else if (root instanceof JSONArray) { JSONArray rootJSON = (JSONArray)root; for (Object child : rootJSON) { if (child instanceof JSONObject || child instanceof JSONArray) { result = findObject(child, key); if (null != result) break; } } } return result; } }   Creating Business Objects While JCS application can be created without a local database, the local database is required when using ADFbc objects even if database objects are not referred. For this example we will create a "Transient" view object that will be programmatically populated based the data obtained from Taleo REST services. Creating ADFbc objects Choose the "Model" project and navigate "New -> Business Tier : ADF Business Components : View Object". On the "Initialize Business Components Project" choose the local database connection created in previous step. On Step 1 enter "JcsRestDemoVO" on the "Name" and choose "Rows populated programmatically, not based on query": On step 2 create the following attributes: CandId Type: Number Updatable: Always Key Attribute: checked Name Type: String Updatable: Always On steps 3 and 4 accept defaults and click "Next".  On step 5 check the "Application Module" checkbox and enter "JcsRestDemoAM" as the name: Click "Finish" to generate the objects. Populating the VO To display the data on the UI the "transient VO" is populated programmatically based on the data obtained from the Taleo REST services. Open the "JcsRestDemoVOImpl.java". Copy / paste the following as the content (for details of the implementation refer to the documentation in the code): import java.sql.ResultSet; import java.util.List; import java.util.ListIterator; import oracle.jbo.server.ViewObjectImpl; import oracle.jbo.server.ViewRowImpl; import oracle.jbo.server.ViewRowSetImpl; // --------------------------------------------------------------------- // --- File generated by Oracle ADF Business Components Design Time. // --- Tue Feb 18 09:40:25 PST 2014 // --- Custom code may be added to this class. // --- Warning: Do not modify method signatures of generated methods. // --------------------------------------------------------------------- public class JcsRestDemoVOImpl extends ViewObjectImpl { /** * This is the default constructor (do not remove). */ public JcsRestDemoVOImpl() { } @Override public void executeQuery() { /** * For some reason we need to reset everything, otherwise * 2nd entry to the UI screen may fail with * "java.util.NoSuchElementException" in createRowFromResultSet * call to "candidates.next()". I am not sure why this is happening * as the Iterator is new and "hasNext" is true at the point * of the execution. My theory is that since the iterator object is * exactly the same the VO cache somehow reuses the iterator including * the pointer that has already exhausted the iterable elements on the * previous run. Working around the issue * here by cleaning out everything on the VO every time before query * is executed on the VO. */ getViewDef().setQuery(null); getViewDef().setSelectClause(null); setQuery(null); this.reset(); this.clearCache(); super.executeQuery(); } /** * executeQueryForCollection - overridden for custom java data source support. */ protected void executeQueryForCollection(Object qc, Object[] params, int noUserParams) { /** * Integrate with the Taleo REST services using TaleoRepository class. * A list of candidates matching a hard coded query is obtained. */ TaleoRepository repository = new TaleoRepository(<company>, <username>, <password>); List<Candidate> candidates = repository.getCandidates(); /** * Store iterator for the candidates as user data on the collection. * This will be used in createRowFromResultSet to create rows based on * the custom iterator. */ ListIterator<Candidate> candidatescIterator = candidates.listIterator(); setUserDataForCollection(qc, candidatescIterator); super.executeQueryForCollection(qc, params, noUserParams); } /** * hasNextForCollection - overridden for custom java data source support. */ protected boolean hasNextForCollection(Object qc) { boolean result = false; /** * Determines whether there are candidates for which to create a row */ ListIterator<Candidate> candidates = (ListIterator<Candidate>)getUserDataForCollection(qc); result = candidates.hasNext(); /** * If all candidates to be created indicate that processing is done */ if (!result) { setFetchCompleteForCollection(qc, true); } return result; } /** * createRowFromResultSet - overridden for custom java data source support. */ protected ViewRowImpl createRowFromResultSet(Object qc, ResultSet resultSet) { /** * Obtain the next candidate from the collection and create a row * for it. */ ListIterator<Candidate> candidates = (ListIterator<Candidate>)getUserDataForCollection(qc); ViewRowImpl row = createNewRowForCollection(qc); try { Candidate candidate = candidates.next(); row.setAttribute("CandId", candidate.getCandId()); row.setAttribute("Name", candidate.getFirstName() + " " + candidate.getLastName()); } catch (Exception e) { e.printStackTrace(); } return row; } /** * getQueryHitCount - overridden for custom java data source support. */ public long getQueryHitCount(ViewRowSetImpl viewRowSet) { /** * For this example this is not implemented rather we always return 0. */ return 0; } } Creating UI Choose the "ViewController" project and navigate "New -> Web Tier : JSF : JSF Page". On the "Create JSF Page" enter "JcsRestDemo" as name and ensure that the "Create as XML document (*.jspx)" is checked.  Open "JcsRestDemo.jspx" and navigate to "Data Controls -> JcsRestDemoAMDataControl -> JcsRestDemoVO1" and drag & drop the VO to the "<af:form> " as a "ADF Read-only Table": Accept the defaults in "Edit Table Columns". To execute the query navigate to to "Data Controls -> JcsRestDemoAMDataControl -> JcsRestDemoVO1 -> Operations -> Execute" and drag & drop the operation to the "<af:form> " as a "Button": Deploying to JCS Follow the same steps as documented in previous article"Java Cloud Service ADF Web Application". Once deployed the application can be accessed with URL: https://java-[identity domain].java.[data center].oraclecloudapps.com/JcsRestDemo-ViewController-context-root/faces/JcsRestDemo.jspx The UI displays a list of candidates obtained from the Taleo REST Services: Summary In this article we learned how to integrate with REST services using Jersey library in JCS. In future articles various other integration techniques will be covered.

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  • Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Do we need to disconnect from sharepoint? If Yes How? ( using Web Services : C#)

    - by Pari
    Hi, I am using web services to access sharepoint list,sites and documents. Like: List.asmx,Site.asmx e.t.c. My question is that: Do we need to disconnect from sharepoint when using above services? And if yes then How? Example: GetSiteCollection(String login, String password, String url) { Webs ws = new Webs(); try { ws.Credentials = new NetworkCredential(login, password); } catch (Exception ex) { MessageBox.Show(ex.Message); } ws.Url = url + @"/_vti_bin/webs.asmx"; ws.PreAuthenticate = true; XmlNode websiteNode = ws.GetWebCollection(); XmlNodeList nodes = websiteNode.SelectNodes("*"); // getting list set of sites //Now here after this is there any way to disconnect from server? }

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  • How to input live video Stream to Microsoft Encoder.

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    There is a facility in Microsoft Encoder to give input from a file or from a device such as webcam for streaming. But i haven't found a way to give live video stream to encoder. i.e. How to make encoder listen to particular UDP port. From which encoder will take input stream and encode it and push to windows media server. Any help will be appreciated. Thanks, Gautam B.

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  • What ReSharper 4.0 live templates for C# do you use?

    - by Rinat Abdullin
    What ReSharper 4.0 templates for C# do you use? Let's share these in the following format: [Title] Optional description Shortcut: shortcut Available in: [AvailabilitySetting] // Resharper template code snippet // comes here Macros properties (if present): Macro1 - Value - EditableOccurence Macro2 - Value - EditableOccurence One macro per answer, please! Here are some samples for NUnit test fixture and Standalone NUnit test case that describe live templates in the suggested format.

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  • How to host your own http-like server using ServiceHost or its analog capable to host WCF services?

    - by Ole Jak
    I use ServiceHost for hosting WCF cervices. I want to host near to my WCF services my own tcp programm (like WCF service but with out WCF) for direct sockets operations (like lien to some sort of broadcasting TCP stream) I want to use ServiceHost for somehow simplyfiing proces of creating my TCP sender\listener, to somehow control namespaces (so I would be able to let my clients to send TCP streams directly into my service using some nice URLs like www.example.com:34123/myserver/stream?id=1 or www.example.com:34123/myserver/stream?id=222 and so that I will not be bothered with Idea of 1 client for 1 socket at one time moment, BTW I realy want to keep my WCF services on the same port as my own server or what it is...) Can any body please help me with this?

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  • What's the usual term for a local IIS/web application with services?

    - by JBRWilkinson
    I've inherited a multi-technology project which comprises a Flash user interface contained in a web-browser-like host and has an ASP.NET piece which provides web services to the Flash UI, background/watchdog services plus a web application for administration of the system. Our transatlantic project conference calls are getting confusing due to the various terms people use to describe the ASP.NET piece. Indeed, ASP.NET has its' own project terminology including 'Web Site' and 'Web Application' to both of which one can add a 'Web Service'. Is there any commonly-used name for this ASP.NET multi-purpose project piece?

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  • How to use web camera in android emulator to capture a live image?

    - by Kumar
    Hi,As far as i know, Android emulator doesn't have a camera .To capture a live image we have to use web camera.I have seen code in this web site "http://www.tomgibara.com/android/camera-source" to use web camera in android emulator to capture a image but, i don't how to use this code.I am new to this field , can any one help me how to do it. regards, s.kumaran.

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  • Rewriting Live TCP/IP (Layer 4) (i.e. Socket Layer) Streams

    - by user213060
    I have a simple problem which I'm sure someone here has done before... I want to rewrite Layer 4 TCP/IP streams (Not lower layer individual packets or frames.) Ettercap's etterfilter command lets you perform simple live replacements of Layer 4 TCP/IP streams based on fixed strings or regexes. Example ettercap scripting code: if (ip.proto == TCP && tcp.dst == 80) { if (search(DATA.data, "gzip")) { replace("gzip", " "); msg("whited out gzip\n"); } } if (ip.proto == TCP && tcp.dst == 80) { if (search(DATA.data, "deflate")) { replace("deflate", " "); msg("whited out deflate\n"); } } http://ettercap.sourceforge.net/forum/viewtopic.php?t=2833 I would like to rewrite streams based on my own filter program instead of just simple string replacements. Anyone have an idea of how to do this? Is there anything other than Ettercap that can do live replacement like this, maybe as a plugin to a VPN software or something? I would like to have a configuration similar to ettercap's silent bridged sniffing configuration between two Ethernet interfaces. This way I can silently filter traffic coming from either direction with no NATing problems. Note that my filter is an application that acts as a pipe filter, similar to the design of unix command-line filters: >[eth0] <----------> [my filter] <----------> [eth1]< What I am already aware of, but are not suitable: Tun/Tap - Works at the lower packet layer, I need to work with the higher layer streams. Ettercap - I can't find any way to do replacements other than the restricted capabilities in the example above. Hooking into some VPN software? - I just can't figure out which or exactly how. libnetfilter_queue - Works with lower layer packets, not TCP/IP streams. Again, the rewriting should occur at the transport layer (Layer 4) as it does in this example, instead of a lower layer packet-based approach. Exact code will help immensely! Thanks!

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  • A problem with .NET 2.0 project, using a 3.0 DLL which implements WCF services.

    - by avance70
    I made a client for accessing my WCF services in one project, and all classes that work with services inherit from this class: public abstract class ServiceClient<TServiceClient> : IDisposable where TServiceClient : ICommunicationObject This class is where I do stuff like disposing, logging when the client was called, etc. some common stuff which all service classes would normally do. Everything worked fine, until I got the task to implement this on an old system. I got into a problem when I used this project (DLL) in an other project which cannot reference System.ServiceModel (since it's an old .NET 2.0 software that I still maintain, and upgrading it to 3.0 is out of the question). Here, if I omit where TServiceClient : ICommunicationObject then the project can build, but the ServiceClient cannot use, for example, client.Close() or client.State So, is my only solution to drop the where statement, and rewrite the service classes?

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  • What database to use with Ruby on Rails, based on actual Hosting services ?

    - by IHawk
    Hello ! I've been looking for hosting services and I still don't know what kind of database is the most commom. It seems to be MySql and PostgreSql. So, I'm not sure about how much traffic and data my website will have (it's just a project), but I would like to be prepared. I've worked in some projects with Oracle (PL/SQL) and I know something from MySql. Based in this facts, What database to use with Ruby on Rails, based on actual Hosting services ? Thank you !

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  • Form value field is visable in localhost but not on live site-how to hide?

    - by Joel
    Hi guys, I'm almost completed moving my first live site to my new xampp setup on localhost. I have a form that uses jquery in the header of the site. It's a bit verbose, but here it is: <div class="outeremailcontainer"> <div id="emailcontainer"> <?php include('verify.php'); ?> <form action="index_success.php" method="post" id="sendEmail" class="email"> <h3 class="register2">Newsletter Signup:</h3> <ul class="forms email"> <li class="name"><label for="yourName">Name: </label> <input type="text" name="yourName" class="info" id="yourName" value="<?= $_POST['yourName']; ?>" /><br /> </li> <li class="city"><label for="yourCity">City: </label> <input type="text" name="yourCity" class="info" id="yourCity" value="<?= $_POST['yourCity']; ?>" /><br /> </li> <li class="email"><label for="emailFrom">Email: </label> <input type="text" name="emailFrom" class="info" id="emailFrom" value="<?= $_POST['emailFrom']; ?>" /> <?php if(isset($emailFromError)) echo '<span class="error">'.$emailFromError.'</span>'; ?> </li> <li class="buttons email"> <button type="submit" id="submit">Send</button> <input type="hidden" name="submitted" id="submitted" value="true" /> </li> </ul> </form> <div class="clearing"> </div> </div> </div> So I am using jQuery (I can include the function if need-be) and it hides fields, etc. The problem is that on the localhost site, the values of the fields are populating the fields. IE: first field has this in the box, etc <?= $_POST['yourName']; ?> It works great in the live site though. Any idea how to fix this? Thanks!

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  • how to scan a LAN for live hosts using PHP and SNMP?

    - by aag
    I would like to have a quick script listing all active hosts in a LAN, and I am a bit lost. From other posts I figured that this can be done most effectively by polling the DHCP server (in my case a Lancom router) using SNMP. However, I am not familiar with the SNMP commands in PHP. Is snmpwalk() the correct function? Can I get snmpwalk() or any other php function to return an array that contains a list of all live hosts?

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  • In web project can we write core services layer without knowledge of UI ?

    - by Silent Warrior
    I am working on web project. We are using flex as UI layer. My question is often we are writing core service layer separately from web/UI layer so we can reuse same services for different UI layer/technology. So practically is it possible to reuse same core layer services without any changes/addition in API with different kind of UI technologies/layers. For e.g. same core service layer with UI technology which supports synchronized request response (e.g. jsp etc.) and non synchronize or event driven UI technology (e.g Ajax, Flex, GWT etc.) or with multiple devices like (computers, mobiles, pdas etc.). Personally I feel its very tough to write core service layer without any knowledge of UI. Looking for thoughts from other people.

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  • Methods of sending web-generated config files to servers and restarting services.

    - by JPG
    Hi, We're writing a web-based tool to configure our services provided by multiple servers. This includes interfaces configuration, dhcp configs etc. etc. Having configs in database and views that generate proper output, how to send it/make it available for servers? I'm thinking about sending it through scp and invoking reload command to services through ssh. I'm also thinking about using Func to do all the job, as this is Python tool and will seemingly integrate with python-based (django) config tool. Any other proposals?

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