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• Unexpected advantage of Engineered Systems

  - by user12244672

  It's not surprising that Engineered Systems accelerate the debugging and resolution of customer issues. But what has surprised me is just how much faster issue resolution is with Engineered Systems such as SPARC SuperCluster. These are powerful, complex, systems used by customers wanting extreme database performance, app performance, and cost saving server consolidation. A SPARC SuperCluster consists or 2 or 4 powerful T4-4 compute nodes, 3 or 6 extreme performance Exadata Storage Cells, a ZFS Storage Appliance 7320 for general purpose storage, and ultra fast Infiniband switches.  Each with its own firmware. It runs Solaris 11, Solaris 10, 11gR2, LDoms virtualization, and Zones virtualization on the T4-4 compute nodes, a modified version of Solaris 11 in the ZFS Storage Appliance, a modified and highly tuned version of Oracle Linux running Exadata software on the Storage Cells, another Linux derivative in the Infiniband switches, etc. It has an Infiniband data network between the components, a 10Gb data network to the outside world, and a 1Gb management network. And customers can run whatever middleware and apps they want on it, clustered in whatever way they want. In one word, powerful.  In another, complex. The system is highly Engineered.  But it's designed to run general purpose applications. That is, the physical components, configuration, cabling, virtualization technologies, switches, firmware, Operating System versions, network protocols, tunables, etc. are all preset for optimum performance and robustness. That improves the customer experience as what the customer runs leverages our technical know-how and best practices and is what we've tested intensely within Oracle. It should also make debugging easier by fixing a large number of variables which would otherwise be in play if a customer or Systems Integrator had assembled such a complex system themselves from the constituent components.  For example, there's myriad network protocols which could be used with Infiniband.  Myriad ways the components could be interconnected, myriad tunable settings, etc. But what has really surprised me - and I've been working in this area for 15 years now - is just how much easier and faster Engineered Systems have made debugging and issue resolution. All those error opportunities for sub-optimal cabling, unusual network protocols, sub-optimal deployment of virtualization technologies, issues with 3rd party storage, issues with 3rd party multi-pathing products, etc., are simply taken out of the equation. All those error opportunities for making an issue unique to a particular set-up, the "why aren't we seeing this on any other system ?" type questions, the doubts, just go away when we or a customer discover an issue on an Engineered System. It enables a really honed response, getting to the root cause much, much faster than would otherwise be the case. Here's a couple of examples from the last month, one found in-house by my team, one found by a customer: Example 1: We found a node eviction issue running 11gR2 with Solaris 11 SRU 12 under extreme load on what we call our ExaLego test system (mimics an Exadata / SuperCluster 11gR2 Exadata Storage Cell set-up).  We quickly established that an enhancement in SRU12 enabled an 11gR2 process to query Infiniband's Subnet Manager, replacing a fallback mechanism it had used previously.  Under abnormally heavy load, the query could return results which were misinterpreted resulting in node eviction.  In several daily joint debugging sessions between the Solaris, Infiniband, and 11gR2 teams, the issue was fully root caused, evaluated, and a fix agreed upon.  That fix went back into all Solaris releases the following Monday.  From initial issue discovery to the fix being put back into all Solaris releases was just 10 days. Example 2: A customer reported sporadic performance degradation.  The reasons were unclear and the information sparse.  The SPARC SuperCluster Engineered Systems support teams which comprises both SPARC/Solaris and Database/Exadata experts worked to root cause the issue.  A number of contributing factors were discovered, including tunable parameters.  An intense collaborative investigation between the engineering teams identified the root cause to a CPU bound networking thread which was being starved of CPU cycles under extreme load.  Workarounds were identified.  Modifications have been put back into 11gR2 to alleviate the issue and a development project already underway within Solaris has been sped up to provide the final resolution on the Solaris side.  The fixed SPARC SuperCluster configuration greatly aided issue reproduction and dramatically sped up root cause analysis, allowing the correct workarounds and fixes to be identified, prioritized, and implemented.  The customer is now extremely happy with performance and robustness.  Since the configuration is common to other customers, the lessons learned are being proactively rolled out to other customers and incorporated into the installation procedures for future customers.  This effectively acts as a turbo-boost to performance and reliability for all SPARC SuperCluster customers.  If this had occurred in a "home grown" system of this complexity, I expect it would have taken at least 6 months to get to the bottom of the issue.  But because it was an Engineered System, known, understood, and qualified by both the Solaris and Database teams, we were able to collaborate closely to identify cause and effect and expedite a solution for the customer.  That is a key advantage of Engineered Systems which should not be underestimated.  Indeed, the initial issue mitigation on the Database side followed by final fix on the Solaris side, highlights the high degree of collaboration and excellent teamwork between the Oracle engineering teams.  It's a compelling advantage of the integrated Oracle Red Stack in general and Engineered Systems in particular.

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• Taking a Flying Leap

  - by Lance Shaw

  Yesterday, I went skydiving with three of my children.  It was thrilling, scary, invigorating and exciting. While there is obvious risk involved, the reward and feeling of success was well worth it. You might already be wondering what skydiving would have to with WebCenter, so let me explain. Implementing a skydiving program and becoming an instructor does not happen overnight.  It does not happen with the purchase of the needed technology. Not one of us would go out, buy a parachute, the harnesses, helmet and all the gear and be able to convince anyone that we are now ready to be a skydiving instructor. The fact is that obtaining the technology is merely a small piece of the overall process and so is the case with managing content in your company. You don't just buy the right software (Oracle WebCenter Content) and go to your boss and declare information management success. There is planning, research and effort that goes into deploying software of any kind and especially when it is as mission-critical to the success of your business as Enterprise Content Management. To become a certified skydiving instructor takes at least 3 years of commitment and often longer. In the United States, candidates must complete over 500 solo jumps of their own over a minimum of 36 months and then must complete additional rigorous training under observation.  When you consider the amount of time and effort involved, it's not unlike getting a college degree and anyone that has trusted their lives to one of these instructors will no doubt appreciate their dedication to the curriculum.  Implementing an ECM system won't take that long, but it certainly requires commitment, analysis and consideration. But guess what?  Humans are involved and that means that mistakes can happen and that rules change.  This struck me while reading an excellent post on darkreading.com by Glenn S. Phillips entitled "Mission Impossible: 4 Reasons Compliance is Impossible".  His over-arching point was that with information management and security, environments change and people are involved meaning the work is never done.  He stated that you can never claim your compliance efforts are complete because of the following reasons. People are involved.  And lets face it, some are more trustworthy than others. Change is Constant. There is always some new technology coming along that is disruptive. Consumer grade cloud file sharing and sync tools come to mind here. Compliance is interpreted, not defined.  Laws and the judges that read them are always on the move. Technology is a tool, not a complete solution. There is no magic pill. The skydiving analogy holds true here as well.  Ultimately, a single person packs your parachute.  For obvious reasons, you prefer that this person be trustworthy but there are no absolute guarantees of a 100% error-free scenario.  Weather and wind conditions are never a constant and the best-laid plans for a great day of skydiving are easily disrupted by forces outside of your control.  Rules and regulations vary by location and may be updated at any time and as I mentioned early on, even the best technology on its own will only get you started. The good news is that, like skydiving, with the right technology, the right planning, the right team and a proper understanding of the rules and regulations that govern your industry, your ECM deployment can be a great success.  Failure to plan for any of the 4 factors that Glenn outlined in his article will certainly put your deployment and maybe even your company at risk, so consider them carefully. As a final aside, for those of you who consider skydiving an incredibly dangerous and risky pastime, consider this comparative statistic.  In 2012, the U.S. Parachute Association recorded 19 fatal skydiving accidents in the U.S. out of roughly 3.1 million jumps.  That’s 0.006 fatalities per 1,000 jumps. By comparison, the U.S. National Highway Traffic Safety Administration reports that there were 34,080 deaths due to car accidents in 2012.  Based on the percentages, one could argue that it is safer to jump out of a plane than to drive to the airport where the skydiving will take place. While the way you manage, secure, classify, control, retain and dispose of company files may not carry as much risk as driving or skydiving, it certainly carries risk for the organization when not planned and deployed appropriately.  Consider all the factors involved in your organization as you make your content management plans.  For additional areas of consideration, be sure to download our free whitepaper on the topic entitled "The Top 10 Criteria for Choosing an ECM System" which is available for download here.

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• Going by the eBook

  - by Tony Davis

  The book and magazine publishing world is rapidly going digital, and the industry is faced with making drastic changes to their ways of doing business. The sudden take-up of digital readers by the book-buying public has surprised even the most technological-savvy of the industry. Printed books just aren't selling like they did. In contrast, eBooks are doing well. The ePub file format is the standard around which all publishers are converging. ePub is a standard for formatting book content, so that it can be reflowed for various devices, with their widely differing screen-sizes, and can be read offline. If you unzip an ePub file, you'll find familiar formats such as XML, XHTML and CSS. This is both a blessing and a curse. Whilst it is good to be able to use familiar technologies that have been developed to a level of considerable sophistication, it doesn't get us all the way to producing a viable publication. XHTML is a page-description language, not a book-description language, as we soon found out during our initial experiments, when trying to specify headers, footers, indexes and chaptering. As a result, it is difficult to predict how any particular eBook application will decide to render a book. There isn't even a consensus as to how the cover image is specified. All of this is awkward for the publisher. Each book must be created and revised in a form from which can be generated a whole range of 'printed media', from print books, to Mobi for kindles, ePub for most Tablets and SmartPhones, HTML for excerpted chapters on websites, and a plethora of other formats for other eBook readers, each with its own idiosyncrasies. In theory, if we can get our content into a clean, semantic XML form, such as DOCBOOKS, we can, from there, after every revision, perform a series of relatively simple XSLT transformations to output anything from a HTML article, to an ePub file for reading on an iPad, to an ICML file (an XML-based file format supported by the InDesign tool), ready for print publication. As always, however, the task looks bigger the closer you get to the detail. On the way to the utopian world of an XML-based book format that encompasses all the diverse requirements of the different publication media, ePub looks like a reasonable format to adopt. Its forthcoming support for HTML 5 and CSS 3, with ePub 3.0, means that features, such as widow-and-orphan controls, multi-column flow and multi-media graphics can be incorporated into eBooks. This starts to make it possible to build an "app-like" experience into the eBook and to free publishers to think of putting context before container; to think of what content is required, be it graphical, textual or audio, from the point of view of the user, rather than what's possible in a given, traditional book "Container". In the meantime, there is a gap between what publishers require and what current technology can provide and, of course building this app-like experience is far from plain sailing. Real portability between devices is still a big challenge, and achieving the sort of wizardry seen in the likes of Theodore Grey's "Elements" eBook will require some serious device-specific programming skills. Cheers, Tony.

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• Thread.Interrupt Is Evil

  - by Alois Kraus

  Recently I have found an interesting issue with Thread.Interrupt during application shutdown. Some application was crashing once a week and we had not really a clue what was the issue. Since it happened not very often it was left as is until we have got some memory dumps during the crash. A memory dump usually means WindDbg which I really like to use (I know I am one of the very few fans of it).  After a quick analysis I did find that the main thread already had exited and the thread with the crash was stuck in a Monitor.Wait. Strange Indeed. Running the application a few thousand times under the debugger would potentially not have shown me what the reason was so I decided to what I call constructive debugging. I did create a simple Console application project and try to simulate the exact circumstances when the crash did happen from the information I have via memory dump and source code reading. The thread that was  crashing was actually MS code from an old version of the Microsoft Caching Application Block. From reading the code I could conclude that the main thread did call the Dispose method on the CacheManger class which did call Thread.Interrupt on the cache scavenger thread which was just waiting for work to do. My first version of the repro looked like this   static void Main(string[] args) { Thread t = new Thread(ThreadFunc) { IsBackground = true, Name = "Test Thread" }; t.Start(); Console.WriteLine("Interrupt Thread"); t.Interrupt(); } static void ThreadFunc() { while (true) { object value = Dequeue(); // block until unblocked or awaken via ThreadInterruptedException } } static object WaitObject = new object(); static object Dequeue() { object lret = "got value"; try { lock (WaitObject) { } } catch (ThreadInterruptedException) { Console.WriteLine("Got ThreadInterruptException"); lret = null; } return lret; } I do start a background thread and call Thread.Interrupt on it and then directly let the application terminate. The thread in the meantime does plenty of Monitor.Enter/Leave calls to simulate work on it. This first version did not crash. So I need to dig deeper. From the memory dump I did know that the finalizer thread was doing just some critical finalizers which were closing file handles. Ok lets add some long running finalizers to the sample. class FinalizableObject : CriticalFinalizerObject { ~FinalizableObject() { Console.WriteLine("Hi we are waiting to finalize now and block the finalizer thread for 5s."); Thread.Sleep(5000); } } class Program { static void Main(string[] args) { FinalizableObject fin = new FinalizableObject(); Thread t = new Thread(ThreadFunc) { IsBackground = true, Name = "Test Thread" }; t.Start(); Console.WriteLine("Interrupt Thread"); t.Interrupt(); GC.KeepAlive(fin); // prevent finalizing it too early // After leaving main the other thread is woken up via Thread.Abort // while we are finalizing. This causes a stackoverflow in the CLR ThreadAbortException handling at this time. } With this changed Main method and a blocking critical finalizer I did get my crash just like the real application. The funny thing is that this is actually a CLR bug. When the main method is left the CLR does suspend all threads except the finalizer thread and declares all objects as garbage. After the normal finalizers were called the critical finalizers are executed to e.g. free OS handles (usually). Remember that I did call Thread.Interrupt as one of the last methods in the Main method. The Interrupt method is actually asynchronous and does wake a thread up and throws a ThreadInterruptedException only once unlike Thread.Abort which does rethrow the exception when an exception handling clause is left. It seems that the CLR does not expect that a frozen thread does wake up again while the critical finalizers are executed. While trying to raise a ThreadInterrupedException the CLR goes down with an stack overflow. Ups not so nice. Why has this nobody noticed for years is my next question. As it turned out this error does only happen on the CLR for .NET 4.0 (x86 and x64). It does not show up in earlier or later versions of the CLR. I have reported this issue on connect here but so far it was not confirmed as a CLR bug. But I would be surprised if my console application was to blame for a stack overflow in my test thread in a Monitor.Wait call. What is the moral of this story? Thread.Abort is evil but Thread.Interrupt is too. It is so evil that even the CLR of .NET 4.0 contains a race condition during the CLR shutdown. When the CLR gurus can get it wrong the chances are high that you get it wrong too when you use this constructs. If you do not believe me see what Patrick Smacchia does blog about Thread.Abort and List.Sort. Not only the CLR creators can get it wrong. The BCL writers do sometimes have a hard time with correct exception handling as well. If you do tell me that you use Thread.Abort frequently and never had problems with it I do suspect that you do not have looked deep enough into your application to find such sporadic errors.

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• C# Open Source software that is useful for learning Design Patterns

  - by Fathom Savvy

  In college I took a class in Expert Systems. The language the book taught (CLIPS) was esoteric - Expert Systems: Principles and Programming, Fourth Edition. I remember having a tough time with it. So, after almost failing the class, I needed to create the most awesome Expert System for my final presentation. I chose to create an expert system that would calculate risk analysis for a person's retirement portfolio. In short, the system would provide the services normally performed by one's financial adviser. In other words, based on personality, age, state of the macro economy, and other factors, should one's portfolio be conservative, moderate, or aggressive? In the appendix of the book (or on the CD-ROM), there was this in-depth example program for something unrelated to my presentation. Over my break, I read and re-read every line of that program until I understood it to the letter. Even though it was unrelated, I learned more than I ever could by reading all of the chapters. My presentation turned out to be pretty damn good and I received praises from my professor and classmates. So, the moral of the story is..., by understanding other people's code, you can gain greater insight into a language/paradigm than by reading canonical examples. Still, to this day, I am having trouble with everyday design patterns such as the Factory Pattern. I would like to know if anyone could recommend open source software that would help me understand the Gang of Four design patterns, at the very least. I have read the books, but I'm having trouble writing code for the concepts in the real world. Perhaps, by studying code used in today's real world applications, it might just "click". I realize a piece of software may only implement one kind of design pattern. But, if the pattern is an implementation you think is good for learning, and you know what pattern to look for within the source, I'm hoping you can tell me about it. For example, the System.Linq.Expressions namespace has a good example of the Visitor Pattern. The client calls Expression.Accept(new ExpressionVisitor()), which calls ExpressionVisitor (VisitExtension), which calls back to Expression (VisitChildren), which then calls Expression (Accept) again - wooah, kinda convoluted. The point to note here is that VisitChildren is a virtual method. Both Expression and those classes derived from Expression can implement the VisitChildren method any way they want. This means that one type of Expression can run code that is completely different from another type of derived Expression, even though the ExpressionVisitor class is the same in the Accept method. (As a side note Expression.Accept is also virtual). In the end, the code provides a real world example that you won't get in any book because it's kinda confusing. To summarize, If you know of any open source software that uses a design pattern implementation you were impressed by, please list it here. I'm sure it will help many others besides just me. public class VisitorPatternTest { public void Main() { Expression normalExpr = new Expression(); normalExpr.Accept(new ExpressionVisitor()); Expression binExpr = new BinaryExpression(); binExpr.Accept(new ExpressionVisitor()); } } public class Expression { protected internal virtual Expression Accept(ExpressionVisitor visitor) { return visitor.VisitExtension(this); } protected internal virtual Expression VisitChildren(ExpressionVisitor visitor) { if (!this.CanReduce) { throw Error.MustBeReducible(); } return visitor.Visit(this.ReduceAndCheck()); } public virtual Expression Visit(Expression node) { if (node != null) { return node.Accept(this); } return null; } public Expression ReduceAndCheck() { if (!this.CanReduce) { throw Error.MustBeReducible(); } Expression expression = this.Reduce(); if ((expression == null) || (expression == this)) { throw Error.MustReduceToDifferent(); } if (!TypeUtils.AreReferenceAssignable(this.Type, expression.Type)) { throw Error.ReducedNotCompatible(); } return expression; } } public class BinaryExpression : Expression { protected internal override Expression Accept(ExpressionVisitor visitor) { return visitor.VisitBinary(this); } protected internal override Expression VisitChildren(ExpressionVisitor visitor) { return CreateDummyExpression(); } protected internal Expression CreateDummyExpression() { Expression dummy = new Expression(); return dummy; } } public class ExpressionVisitor { public virtual Expression Visit(Expression node) { if (node != null) { return node.Accept(this); } return null; } protected internal virtual Expression VisitExtension(Expression node) { return node.VisitChildren(this); } protected internal virtual Expression VisitBinary(BinaryExpression node) { return ValidateBinary(node, node.Update(this.Visit(node.Left), this.VisitAndConvert<LambdaExpression>(node.Conversion, "VisitBinary"), this.Visit(node.Right))); } }

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• Finding it Hard to Deliver Right Customer Experience: Think BPM!

  - by Ajay Khanna

  Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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• NDepend Evaluation: Part 3

  - by Anthony Trudeau

  NDepend is a Visual Studio add-in designed for intense code analysis with the goal of high code quality. NDepend uses a number of metrics and aggregates the data in pleasing static and active visual reports. My evaluation of NDepend will be broken up into several different parts. In the first part of the evaluation I looked at installing the add-in.  And in the last part I went over my first impressions including an overview of the features.  In this installment I provide a little more detail on a few of the features that I really like. Dependency Matrix The dependency matrix is one of the rich visual components provided with NDepend.  At a glance it lets you know where you have coupling problems including cycles.  It does this with number indicating the weight of the dependency and a color-coding that indicates the nature of the dependency. Green and blue cells are direct dependencies (with the difference being whether the relationship is from row-to-column or column-to-row).  Black cells are the ones that you really want to know about.  These indicate that you have a cycle.  That is, type A refers to type B and type B also refers to Type A. But, that’s not the end of the story.  A handy pop-up appears when you hover over the cell in question.  It explains the color, the dependency, and provides several interesting links that will teach you more than you want to know about the dependency. You can double-click the problem cells to explode the dependency.  That will show the dependencies on a method-by-method basis allowing you to more easily target and fix the problem.  When you’re done you can click the back button on the toolbar. Dependency Graph The dependency graph is another component provided.  It’s complementary to the dependency matrix, but it isn’t as easy to identify dependency issues using the window. On a positive note, it does provide more information than the matrix. My biggest issue with the dependency graph is determining what is shown.  This was not readily obvious.  I ended up using the navigation buttons to get an acceptable view.  I would have liked to choose what I see. Once you see the types you want you can get a decent idea of coupling strength based on the width of the dependency lines.  Double-arrowed lines are problematic and are shown in red.  The size of the boxes will be related to the metric being displayed.  This is controlled using the Box Size drop-down in the toolbar.  Personally, I don’t find the size of the box to be helpful, so I change it to Constant Font. One nice thing about the display is that you can see the entire path of dependencies when you hover over a type.  This is done by color-coding the dependencies and dependants.  It would be nice if selecting the box for the type would lock the highlighting in place. I did find a perhaps unintended work-around to the color-coding.  You can lock the color-coding in by hovering over the type, right-clicking, and then clicking on the canvas area to clear the pop-up menu.  You can then do whatever with it including saving it to an image file with the color-coding. CQL NDepend uses a code query language (CQL) to work with your code just like it was a database.  CQL cannot be confused with the robustness of T-SQL or even LINQ, but it represents an impressive attempt at providing an expressive way to enumerate and interrogate your code. There are two main windows you’ll use when working with CQL.  The CQL Query Explorer allows you to define what queries (rules) are run as part of a report – I immediately unselected rules that I don’t want in my results.  The CQL Query Edit window is where you can view or author your own rules.  The explorer window is pretty self-explanatory, so I won’t mention it further other than to say that any queries you author will appear in the custom group. Authoring your own queries is really hard to screw-up.  The Intellisense-like pop-ups tell you what you can do while making composition easy.  I was able to create a query within two minutes of playing with the editor.  My query warns if any types that are interfaces don’t start with an “I”. WARN IF Count > 0 IN SELECT TYPES WHERE IsInterface AND !NameLike “I” The results from the CQL Query Edit window are immediate. That fact makes it useful for ad hoc querying.  It’s worth mentioning two things that could make the experience smoother.  First, out of habit from using Visual Studio I expect to be able to scroll and press Tab to select an item in the list (like Intellisense).  You have to press Enter when you scroll to the item you want.  Second, the commands are case-sensitive.  I don’t see a really good reason to enforce that. CQL has a lot of potential not just in enforcing code quality, but also enforcing architectural constraints that your enterprise has defined. Up Next My next update will be the final part of the evaluation.  I will summarize my experience and provide my conclusions on the NDepend add-in. ** View Part 1 of the Evaluation ** ** View Part 2 of the Evaluation ** Disclaimer: Patrick Smacchia contacted me about reviewing NDepend. I received a free license in return for sharing my experiences and talking about the capabilities of the add-in on this site. There is no expectation of a positive review elicited from the author of NDepend.

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• Webcor Builders Coordinates Construction Schedules and Mitigates Potential Delays More Efficiently with Integrated Project Management

  - by Sylvie MacKenzie, PMP

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} With more than 40 years of commercial construction experience, Webcor Builders is a leading builder of distinguished, high-profile projects, including high-rise condominiums and hotels, laboratories, healthcare centers, and public works projects. Webcor is also known for its award-winning concrete, interior construction, historic restoration, and seismic renovation work. The company has completed more than 50 million square feet of projects to date. Considering the variety and complexity of the construction projects Webcor undertakes, an integrated project management solution is critical to ensuring optimal efficiency and completing client projects on time and on budget. The company previously used a number of scheduling systems for its various building projects. These packages provided different levels of schedule detail and required schedulers, engineers, and other employees to learn multiple systems. From an IT cost and complexity perspective, the company had to manage multiple scheduling systems and pay for multiple sets of licenses. The company looked to standardize on an enterprise project management system, and selected Oracle’s Primavera P6 Enterprise Project Portfolio Management. Webcor uses the solution’s advanced capabilities to schedule complex projects, analyze delays, model and propose multiple scenarios to demonstrate and mitigate delays and cost overruns, and process that information efficiently to deliver the scheduling precision that public and private projects require. In fact, the solution was instrumental in helping the company’s expansion into public sector projects during the recent economic downturn, and with Primavera P6 in place, it can deliver the precise schedule reporting required for large public projects. With Primavera P6 in place, the company could deliver the precise scheduling and milestone reporting capabilities required for large public projects. The solution is in managing the high-profile University of California – Berkeley Memorial Stadium project. Webcor was hired as construction manager and general contractor for the stadium renovation project, which is a fast-paced project located near the seismically active Hayward Fault Zone. Due to the University of California’s football schedule, meeting the Universities deadline for the coming season placed Webcor in a situation where risk awareness and early warnings of issues would be paramount. Webcor and the extended project team needed a solution that could instantly analyze alternate scenarios to mitigate potential delays; Primavera would deliver those answers.The team would also need to enable multiple stakeholders to use an internet-based platform to access the schedule from various locations, and model complicated sequencing requirements where swift decisions would be made to keep the project on track. The schedule is an integral part of Webcor’s construction management process for the stadium project. Rather than providing the client with the industry-standard monthly update, Webcor updates the critical path method (CPM) schedule on a weekly basis. The project team also reviews the schedule and updates weekly to confirm that progress and forecasted performance are accurate. Hired by the University for their ability to deliver in high risk environments The Webcor team was hit recently with a design supplement that could have added up to 70 days to the project. Using Oracle Primavera P6 the team sprung into action analyzing multiple “what if” scenarios to review mitigation means and methods.  Determined to make sure the Bears could take the field in the coming season the project team nearly eliminated the impact with their creative analysis in working the schedule. The total time from the issuance of the final design supplement to an agreed mitigation response was less than one week; leveraging the Oracle Primavera solution Webcor was able to deliver superior customer value With the ability to efficiently manage projects and schedules, Webcor can ensure it completes its projects on time and on budget, as well as inform clients about what changes to plans will mean in terms of delays and additional costs. Read the complete customer case study at :  http://www.oracle.com/us/corporate/customers/customersearch/webcor-builders-1-primavera-ss-1639886.html

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• 4 Ways Your Brand Can Jump From the Edge of Space

  - by Mike Stiles

  Can your brand’s social media content captivate the world and make it hold its collective breath? Can you put something on the screen that’s so compelling that your audience can’t look away? Will they want to make sure their friends see it so they can talk about it? If not, you’re probably not with Red Bull. I was impressed with Red Bull’s approach to social content even before Felix Baumgartner’s stunning skydive from the edge of space. And then they did this. According to Visible Measures, videos of the jump scored 50 million views in 4 days. 1,700 clips were generated from both official and organic sources. The live stream was the most watched YouTube Stream of all time (8 million concurrent viewers). The 2nd most watched live stream was…Felix’ first attempt Oct. 9. Are you ready to compete with that? I ask that question because some brands are still out there tying themselves up in knots about whether or not they should tweet. The public’s time and attention are scarce commodities, commodities they value greatly. The competition amongst brands for that time and attention is intense and going up like Felix’s capsule. If you still view your press releases as “content,” you won’t even be counted as being among the competition. Here are 5 lessons learned from Red Bull’s big leap: 1. They have a total understanding of their target market and audience. Not only do they have an understanding of it, they do something about it. They act on it. They fill the majority of their thoughts with what the audience wants. They hunger for wild applause from that audience. They want to do things that embrace the audience’s lifestyle and immerse in it so the target will identify the brand as “one of them.” Takeaway: BE your target market. 2. They deliver content that strikes the audience right where they emotionally live. If you want your content to have impact, you have to make your audience’s heart race, or make them tear up, or make them laugh. Label them “data points” all you want, but humans are emotional creatures. No message connects that’s not carried in on an emotion. Takeaway: You’re on the inside. If your content doesn’t make you say “wow,” it’s unlikely it will register with fans. 3. They put aside old school marketing and don’t let their content be degraded into a commercial. Their execs seem to understand the value in keeping a lid on the hard sell. So many brands just can’t bring themselves to disconnect advertising and social content. The result is, otherwise decent content gets contaminated with a desperation the viewer can smell a mile away. Think the Baumgartner skydive didn’t do Red Bull any good since he wasn’t drinking one on the way down while singing a jingle? Analysis company Taykey discovered that at the peak of the skydive buzz, about 1% of all online conversation was about the jump. Mentions of Red Bull constituted 1/3 of 1% of all Internet activity. Views of other Red Bull videos also shot up. Takeaway: Chill out with the ads. Your brand will get full credit for entertaining/informing fans in a relevant way, provided you do it. 4. They don’t hesitate to ask, “What can we do next”? Most corporate cultures are a virtual training facility for “we can’t do that.” Few are encouraged to innovate or think big, if think at all. Thinking big involves faith, and work. It means freedom and letting employees run a little wild with their ideas. There will always be the opportunity to let fear of everything that moves creep in and kill grand visions dead in their tracks. Experimenting must be allowed. Failure must be allowed. Red Bull didn’t think big. They thought mega. They tried to outdo themselves. Felix could have gone ahead and jumped halfway up, thinking, “This is still relatively high up. Good enough.” But that wouldn’t have left us breathless. Takeaway: Go for it. Jump. In putting up social properties and gathering fans of your brand, you’ve basically invited people to a party. A good host doesn’t just set out warm beer and stale chips because that’s inexpensive and easy. Be on the lookout for ways to make your guests walk away saying, “That was epic.”

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• Right-Time Retail Part 2

  - by David Dorf

  This is part two of the three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Integration Of course these real-time enabling technologies are only as good as the systems that utilize them, and it only takes one bottleneck to slow everyone else down. What good is an immediate stock-out notification if the supply chain can’t react until tomorrow? Since being formed in 2006, Oracle Retail has been not only adding more integrations between systems, but also modernizing integrations for appropriate speed. Notice I tossed in the word “appropriate.” Not everything needs to be real-time – again, we’re talking about Right-Time Retail. The speed of data capture, analysis, and execution must be synchronized or you’re wasting effort. Unfortunately, there isn’t an enterprise-wide dial that you can crank-up for your estate. You’ll need to improve things piecemeal, with people and processes as limiting factors while choosing the appropriate types of integrations. There are three integration styles we see in the retail industry. First is batch. I know, the word “batch” just sounds slow, but this pattern is less about velocity and more about volume. When there are large amounts of data to be moved, you’ll want to use batch processes. Our technology of choice here is Oracle Data Integrator (ODI), which provides a fast version of Extract-Transform-Load (ETL). Instead of the three-step process, the load and transform steps are combined to save time. ODI is a key technology for moving data into Retail Analytics where we can apply science. Performing analytics on each sale as it occurs doesn’t make any sense, so we batch up a statistically significant amount and submit all at once. The second style is fire-and-forget. For some types of data, we want the data to arrive ASAP but immediacy is not necessary. Speed is less important than guaranteed delivery, so we use message-oriented middleware available in both Weblogic and the Oracle database. For example, Point-of-Service transactions are queued for delivery to Central Office at corporate. If the network is offline, those transactions remain in the queue and will be delivered when the network returns. Transactions cannot be lost and they must be delivered in order. (Ever tried processing a return before the sale?) To enhance the standard queues, we offer the Retail Integration Bus (RIB) to help the management and monitoring of fire-and-forget messaging in the enterprise. The third style is request-response and is most commonly implemented as Web services. This is a synchronous message where the sender waits for a response. In this situation, the volume of data is small, guaranteed delivery is not necessary, but speed is very important. Examples include the website checking inventory, a price lookup, or processing a credit card authorization. The Oracle Service Bus (OSB) typically handles the routing of such messages, and we’ve enhanced its abilities with the Retail Service Backbone (RSB). To better understand these integration patterns and where they apply within the retail enterprise, we’re providing the Retail Reference Library (RRL) at no charge to Oracle Retail customers. The library is composed of a large number of industry business processes, including those necessary to support Commerce Anywhere, as well as detailed architectural diagrams. These diagrams allow implementers to understand the systems involved in integrations and the specific data payloads. Furthermore, with our upcoming release we’ll be providing a new tool called the Retail Integration Console (RIC) that allows IT to monitor and manage integrations from a single point. Using RIC, retailers can quickly discern where integration activity is occurring, volume statistics, average response times, and errors. The dashboards provide the ability to dive down into the architecture documentation to gather information all the way down to the specific payload. Retailers that want real-time integrations will also need real-time monitoring of those integrations to ensure service-level agreements are maintained. Part 3 looks at marketing.

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• Best approach to depth streaming via existing codec

  - by Kevin

  I'm working on a development system (and game) intended for games set mostly in static third-person views. We produce our scenery by CG and photographic techniques. Our background art is rendered off-line by a production-grade renderer. To allow the runtime imagery to properly interact with the background art, I wrote a program to convert from depth output by Mental Ray into a texture, and a pixel shader to draw a quad such that the Z data comes from the texture. This technique is working out very well, but now we've decided that some of the camera angle changes between scenes should be animated. The animation itself is straightforward to produce from our CG models. We intend to encode it to some HD video codec such as H.264. The problem is that in order to maintain our runtime imagery on the screen, the depth buffer will need to be loaded for each video frame. Due to the bandwidth, the video's depth data will need to be compressed efficiently. I've looked into methods for performing temporal compression of depth info and found an interesting research paper here: http://web4.cs.ucl.ac.uk/staff/j.kautz/publications/depth-streaming.pdf The method establishes a mapping between 16-bit depth values and YCbCr values. The mapping is tuned to the properties of existing video codecs in order to maximize precision of the decoded depths after the YCbCr has undergone video compression. It allows an existing, unmodified video codec to be used on the backend. I'm looking at how to pull this off with the least possible work. (This design change was unplanned.) Our game engine itself is native C++, presently for Win32 and DirectX, although we've worked hard to keep platform dependence segregated because we intend other ports. We don't have motion video facilities in the engine yet but will ultimately need that anyway for cinematics. I was planning on using some off-the-shelf motion video solution we can plug into our engine, and haven't chosen one yet. This new added requirement makes selecting one harder since, among other things, we'll now need to bypass colourspace conversion on one of the streams, and also will need to be playing two streams simultaneously in lockstep, on top of in some cases audio on one of them (for the cinematics). I'm also wondering if it's possible (or even useful) to do the conversion from YCbCr to depth in a pixel shader, or if it's better to just do it in CPU and separately load the resulting depth values into a locked tex. The conversion unfortunately does involve branching logic per-pixel. (There are more naive mappings that don't need branching, but they produce inferior results.) It could be reduced to a table lookup but the table would be 32MB. Programming is second-nature to me but I'm not that experienced with pix shaders and have zero knowledge of off-the-shelf video solutions. I'd therefore be interested in advice from others who may have dealt more with depth streaming, pixel shaders, and/or off-the-shelf codecs, regarding how feasible the proposed application is and what off-the-shelf video systems out there would best get along with this usage case.

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• What is Happening vs. What is Interesting

  - by Geertjan

  Devoxx 2011 was yet another confirmation that all development everywhere is either on the web or on mobile phones. Whether you looked at the conference schedule or attended sessions or talked to speakers at any point at all, it was very clear that no development whatsoever is done anymore on the desktop. In fact, that's something Tim Bray himself told me to my face at the speakers dinner. No new developments of any kind are happening on the desktop. Everyone who is currently on the desktop is working overtime to move all of their applications to the web. They're probably also creating a small subset of their application on an Android tablet, with an even smaller subset on their Android phone. Then you scratch that monolithic surface and find some interesting results. Without naming any names, I asked one of these prominent "ah, forget about the desktop" people at the Devoxx speakers dinner (and I have a witness): "Yes, the desktop is dead, but what about air traffic control, stock trading, oil analysis, risk management applications? In fact, what about any back office application that needs to be usable across all operating systems? Here there is no concern whatsoever with 100% accessibility which is, after all, the only thing that the web has over the desktop, (except when there's a network failure, of course, or when you find yourself in the 3/4 of the world where there's bandwidth problems)? There are 1000's of hidden applications out there that have processing requirements, security requirements, and the requirement that they'll be available even when the network is down or even completely unavailable. Isn't that a valid use case and aren't there 1000's of applications that fall into this so-called niche category? Are you not, in fact, confusing consumer applications, which are increasingly web-based and mobile-based, with high-end corporate applications, which typically need to do massive processing, of one kind or another, for which the web and mobile worlds are completely unsuited?" And you will not believe what the reply to the above question was. (Again, I have a witness to this discussion.) But here it is: "Yes. But those applications are not interesting. I do not want to spend any of my time or work in any way on those applications. They are boring." I'm sad to say that the leaders of the software development community, including those in the Java world, either share the above opinion or are led by it. Because they find something that is not new to be boring, they move on to what is interesting and start talking like the supposedly-boring developments don't even exist. (Kind of like a rapper pretending classical music doesn't exist.) Time and time again I find myself giving Java desktop development courses (at companies, i.e., not hobbyists, or students, but companies, i.e., the places where dollars are earned), where developers say to me: "The course you're giving about creating cross-platform, loosely coupled, and highly cohesive applications is really useful to us. Why do we never find information about this topic at conferences? Why can we never attend a session at a conference where the story about pluggable cross-platform Java is told? Why do we get the impression that we are uncool because we're not on the web and because we're not on a mobile phone, while the reason for that is because we're creating $1000,000 simulation software which has nothing to gain from being on the web or on the mobile phone?" And then I say: "Because nobody knows you exist. Because you're not submitting abstracts to conferences about your very interesting use cases. And because conferences tend to focus on what is new, which tends to be web related (especially HTML 5) or mobile related (especially Android). Because you're not taking the responsibility on yourself to tell the real stories about the real applications being developed all the time and every day. Because you yourself think your work is boring, while in fact it is fascinating. Because desktop developers are working from 9 to 5 on the desktop, in secure environments, such as banks and defense, where you can't spend time, nor have the interest in, blogging your latest tip or trick, as opposed to web developers, who tend to spend a lot of time on the web anyway and are therefore much more inclined to create buzz about the kind of work they're doing." So, next time you look at a conference program and wonder why there's no stories about large desktop development projects in the program, here's the short answer: "No one is going to put those items on the program until you start submitting those kinds of sessions. And until you start blogging. Until you start creating the buzz that the web developers have been creating around their work for the past 10 years or so. And, yes, indeed, programmers get the conference they deserve." And what about Tim Bray? Ask yourself, as Google's lead web technology evangelist, how many desktop developers do you think he talks to and, more generally, what his frame of reference is and what, clearly, he considers to be most interesting.

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• WMemoryProfiler is Released

  - by Alois Kraus

  What is it? WMemoryProfiler is a managed profiling Api to aid integration testing. This free library can get managed heap statistics and memory usage for your own process (remember testing) and other processes as well. The best thing is that it does work from .NET 2.0 up to .NET 4.5 in x86 and x64. To make it more interesting it can attach to any running .NET process. The reason why I do mention this is that commercial profilers do support this functionality only for their professional editions. An normally only since .NET 4.0 since the profiling API only since then does support attaching to a running process. This thing does differ in many aspects from “normal” profilers because while profiling yourself you can get all objects from all managed heaps back as an object array. If you ever wanted to change the state of an object which does only exist a method local in another thread you can get your hands on it now … Enough theory. Show me some code /// <summary> /// Show feature to not only get statisics out of a process but also the newly allocated /// instances since the last call to MarkCurrentObjects. /// GetNewObjects does return the newly allocated objects as object array /// </summary> static void InstanceTracking() { using (var dumper = new MemoryDumper()) // if you have problems use to see the debugger windows true,true)) { dumper.MarkCurrentObjects(); Allocate(); ILookup<Type, object> newObjects = dumper.GetNewObjects() .ToLookup( x => x.GetType() ); Console.WriteLine("New Strings:"); foreach (var newStr in newObjects[typeof(string)] ) { Console.WriteLine("Str: {0}", newStr); } } } … New Strings: Str: qqd Str: String data: Str: String data: 0 Str: String data: 1 … This is really hot stuff. Not only you can get heap statistics but you can directly examine the new objects and make queries upon them. When I do find more time I can reconstruct the object root graph from it from my own process. It this cool or what? You can also peek into the Finalization Queue to check if you did accidentally forget to dispose a whole bunch of objects … /// <summary> /// .NET 4.0 or above only. Get all finalizable objects which are ready for finalization and have no other object roots anymore. /// </summary> static void NotYetFinalizedObjects() { using (var dumper = new MemoryDumper()) { object[] finalizable = dumper.GetObjectsReadyForFinalization(); Console.WriteLine("Currently {0} objects of types {1} are ready for finalization. Consider disposing them before.", finalizable.Length, String.Join(",", finalizable.ToLookup( x=> x.GetType() ) .Select( x=> x.Key.Name)) ); } } How does it work? The W of WMemoryProfiler is a good hint. It does employ Windbg and SOS dll to do the heavy lifting and concentrates on an easy to use Api which does hide completely Windbg. If you do not want to see Windbg you will never see it. In my experience the most complex thing is actually to download Windbg from the Windows 8 Stanalone SDK. This is described in the Readme and the exception you are greeted with if it is missing in much greater detail. So I will not go into this here.   What Next? Depending on the feedback I do get I can imagine some features which might be useful as well Calculate first order GC Roots from the actual object graph Identify global statics in Types in object graph Support read out of finalization queue of .NET 2.0 as well. Support Memory Dump analysis (again a feature only supported by commercial profilers in their professional editions if it is supported at all) Deserialize objects from a memory dump into a live process back (this would need some more investigation but it is doable) The last item needs some explanation. Why on earth would you want to do that? The basic idea is to store in your live process some logging/tracing data which can become quite big but since it is never written to it is very fast to generate. When your process crashes with a memory dump you could transfer this data structure back into a live viewer which can then nicely display your program state at the point it did crash. This is an advanced trouble shooting technique I have not seen anywhere yet but it could be quite useful. You can have here a look at the current feature list of WMemoryProfiler with some examples.   How To Get Started? First I would download the released source package (it is tiny). And compile the complete project. Then you can compile the Example project (it has this name) and uncomment in the main method the scenario you want to check out. If you are greeted with an exception it is time to install the Windows 8 Standalone SDK which is described in great detail in the exception text. Thats it for the first round. I have seen something more limited in the Java world some years ago (now I cannot find the link anymore) but anyway. Now we have something much better.

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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Richard Lefebvre

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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• Pirates, Treasure Chests and Architectural Mapping

  Pirate 1: Why do pirates create treasure maps? Pirate 2: I do not know.Pirate 1: So they can find their gold. Yes, that was a bad joke, but it does illustrate a point. Pirates are known for drawing treasure maps to their most prized possession. These documents detail the decisions pirates made in order to hide and find their chests of gold. The map allows them to trace the steps they took originally to hide their treasure so that they may return. As software engineers, programmers, and architects we need to treat software implementations much like our treasure chest. Why is software like a treasure chest? It cost money, time,  and resources to develop (Usually) It can make or save money, time, and resources (Hopefully) If we operate under the assumption that software is like a treasure chest then wouldn’t make sense to document the steps, rationale, concerns, and decisions about how it was designed? Pirates are notorious for documenting where they hide their treasure.  Shouldn’t we as creators of software do the same? By documenting our design decisions and rationale behind them will help others be able to understand and maintain implemented systems. This can only be done if the design decisions are correctly mapped to its corresponding implementation. This allows for architectural decisions to be traced from the conceptual model, architectural design and finally to the implementation. Mapping gives software professional a method to trace the reason why specific areas of code were developed verses other options. Just like the pirates we need to able to trace our steps from the start of a project to its implementation,  so that we will understand why specific choices were chosen. The traceability of a software implementation that actually maps back to its originating design decisions is invaluable for ensuring that architectural drifting and erosion does not take place. The drifting and erosion is prevented by allowing others to understand the rational of why an implementation was created in a specific manor or methodology The process of mapping distinct design concerns/decisions to the location of its implemented is called traceability. In this context traceability is defined as method for connecting distinctive software artifacts. This process allows architectural design models and decisions to be directly connected with its physical implementation. The process of mapping architectural design concerns to a software implementation can be very complex. However, most design decision can be placed in  a few generalized categories. Commonly Mapped Design Decisions Design Rationale Components and Connectors Interfaces Behaviors/Properties Design rational is one of the hardest categories to map directly to an implementation. Typically this rational is mapped or document in code via comments. These comments consist of general design decisions and reasoning because they do not directly refer to a specific part of an application. They typically focus more on the higher level concerns. Components and connectors can directly be mapped to architectural concerns. Typically concerns subdivide an application in to distinct functional areas. These functional areas then can map directly back to their originating concerns.Interfaces can be mapped back to design concerns in one of two ways. Interfaces that pertain to specific function definitions can be directly mapped back to its originating concern(s). However, more complicated interfaces require additional analysis to ensure that the proper mappings are created. Depending on the complexity some Behaviors\Properties can be translated directly into a generic implementation structure that is ready for business logic. In addition, some behaviors can be translated directly in to an actual implementation depending on the complexity and architectural tools used. Mapping design concerns to an implementation is a lot of work to maintain, but is doable. In order to ensure that concerns are mapped correctly and that an implementation correctly reflects its design concerns then one of two standard approaches are usually used. All Changes Come From ArchitectureBy forcing all application changes to come through the architectural model prior to implementation then the existing mappings will be used to locate where in the implementation changes need to occur. Allow Changes From Implementation Or Architecture By allowing changes to come from the implementation and/or the architecture then the other area must be kept in sync. This methodology is more complex compared to the previous approach.  One reason to justify the added complexity for an application is due to the fact that this approach tends to detect and prevent architectural drift and erosion. Additionally, this approach is usually maintained via software because of the complexity. Reference:Taylor, R. N., Medvidovic, N., & Dashofy, E. M. (2009). Software architecture: Foundations, theory, and practice Hoboken, NJ: John Wiley & Sons  

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• Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

  - by Mike Stiles

  The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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• Modernizr Rocks HTML5

  - by Laila

  HTML5 is a moving target.  At the moment, we don't know what will be in future versions.  In most circumstances, this really matters to the developer. When you're using Adobe Air, you can be reasonably sure what works, what is there, and what isn't, since you have a version of the browser built-in. With Metro, you can assume that you're going to be using at least IE 10.   If, however,  you are using HTML5 in a web application, then you are going to rely heavily on Feature Detection.  Feature-Detection is a collection of techniques that tell you, via JavaScript, whether the current browser has this feature natively implemented or not Feature Detection isn't just there for the esoteric stuff such as  Geo-location,  progress bars,  <canvas> support,  the new <input> types, Audio, Video, web workers or storage, but is required even for semantic markup, since old browsers make a pigs ear out of rendering this.  Feature detection can't rely just on reading the browser version and inferring from that what works. Instead, you must use JavaScript to check that an HTML5 feature is there before using it.  The problem with relying on the user-agent is that it takes a lot of historical data  to work out what version does what, and, anyway, the user-agent can be, and sometimes is, spoofed. The open-source library Modernizr  is just about the most essential  JavaScript library for anyone using HTML5, because it provides APIs to test for most of the CSS3 and HTML5 features before you use them, and is intelligent enough to alter semantic markup into 'legacy' 'markup  using shims  on page-load  for old browsers. It also allows you to check what video Codecs are installed for playing video. It also provides media queries  and conditional resource-loading (formerly YepNope.js.).  Generally, Modernizr gives you the choice of what you do about browsers that don't support the feature that you want. Often, the best choice is graceful degradation, but the resource-loading feature allows you to dynamically load JavaScript Shims to replace the standard API for missing or defective HTML5 functionality, called 'PolyFills'.  As the Modernizr site says 'Yes, not only can you use HTML5 today, but you can use it in the past, too!' The evolutionary progress of HTML5  requires a more defensive style of JavaScript programming where the programmer adopts a mindset of fearing the worst ( IE 6)  rather than assuming the best, whilst exploiting as many of the new HTML features as possible for the requirements of the site or HTML application.  Why would anyone want the distraction of developing their own techniques to do this when  Modernizr exists to do this for you? Laila

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• Gnome Install Error (1)

  - by Guy1984

  I'm trying to install Gnome on my Ubuntu 12.04 P.Pangolin and getting the following errors: root@***:~# sudo apt-get install gnome-core gnome-session-fallback Reading package lists... Done Building dependency tree Reading state information... Done gnome-core is already the newest version. gnome-session-fallback is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 4 not upgraded. 5 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? y Setting up bluez (4.98-2ubuntu7) ... start: Job failed to start invoke-rc.d: initscript bluetooth, action "start" failed. dpkg: error processing bluez (--configure): subprocess installed post-installation script returned error exit status 1 dpkg: dependency problems prevent configuration of gnome-bluetooth: gnome-bluetooth depends on bluez (>= 4.36); however: Package bluez is not configured yet. dpkg: error processing gnome-bluetooth (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of gnome-shell: gnome-shell depends on gnome-bluetooth (>= 3.0.0); however: Package gnome-bluetooth is not configured yet. dpkg: error processing gnome-shell (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of gnome-user-share: gnome-user-share depends on gnome-bluetooth; however: Package gnome-bluetooth is not configured yet. dpkg: error processing gnome-user-share (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of gnome-core: gnome-core depends on gNo apport report written because the error message indicates its a followup error from a previous failure. No apport report written because the error message indicates its a followup error from a previous failure. No apport report written because MaxReports is reached already No apport report written because MaxReports is reached already nome-bluetooth (>= 3.0); however: Package gnome-bluetooth is not configured yet. gnome-core depends on gnome-shell (>= 3.0); however: Package gnome-shell is not configured yet. gnome-core depends on gnome-user-share (>= 3.0); however: Package gnome-user-share is not configured yet. dpkg: error processing gnome-core (--configure): dependency problems - leaving unconfigured Errors were encountered while processing: bluez gnome-bluetooth gnome-shell gnome-user-share gnome-core E: Sub-process /usr/bin/dpkg returned an error code (1) Syslog: Oct 5 16:04:17 ks34900 bluetoothd[5176]: Bluetooth daemon 4.98 Oct 5 16:04:17 ks34900 bluetoothd[5176]: Starting SDP server Oct 5 16:04:17 ks34900 bluetoothd[5176]: opening L2CAP socket: Address family not supported by protocol Oct 5 16:04:17 ks34900 bluetoothd[5176]: Server initialization failed Oct 5 16:04:17 ks34900 bluetoothd[5176]: Failed to init alert plugin Oct 5 16:04:17 ks34900 bluetoothd[5176]: Failed to init time plugin Oct 5 16:04:17 ks34900 bluetoothd[5176]: Failed to init proximity plugin Oct 5 16:04:17 ks34900 bluetoothd[5176]: Failed to open control socket: Address family not supported by protocol (97) Oct 5 16:04:17 ks34900 bluetoothd[5176]: Can't init bnep module Oct 5 16:04:17 ks34900 bluetoothd[5176]: Failed to init network plugin Oct 5 16:04:17 ks34900 bluetoothd[5176]: Unable to start SCO server socket Oct 5 16:04:17 ks34900 bluetoothd[5176]: Failed to init audio plugin Oct 5 16:04:17 ks34900 bluetoothd[5176]: Failed to init gatt_example plugin Oct 5 16:04:17 ks34900 bluetoothd[5176]: Can't open HCI socket: Address family not supported by protocol (97) Oct 5 16:04:17 ks34900 bluetoothd[5176]: adapter_ops_setup failed Oct 5 16:04:17 ks34900 kernel: init: bluetooth main process (5176) terminated with status 1 Oct 5 16:04:17 ks34900 kernel: init: bluetooth main process ended, respawning Oct 5 16:04:17 ks34900 bluez: Stopping uarts Oct 5 16:04:17 ks34900 bluez: Stopping rfcomm Any thoughts?

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• installer can't find partition, but fdisk can find them

  - by pxd

  I'm installing ubuntu 12.04, my system had install 2 system -- winxp and ubuntu 10.10. Now, I want to update ubuntu to 12.04. I use usb disk to install 12.04. But, the installer can't not find my partition in my harddisk. But, the fdisk can find them. Can you help me? How to do? ubuntu@ubuntu:~$ sudo lshw -short H/W path Device Class Description system HP 2230s (NN868PA#AB2) /0 bus 3037 /0/9 memory 64KiB BIOS /0/0 processor Intel(R) Core(TM)2 Duo CPU T6570 @ 2.10GHz /0/0/1 memory 2MiB L2 cache /0/0/3 memory 32KiB L1 cache /0/0/0.1 processor Logical CPU /0/0/0.2 processor Logical CPU /0/2 memory 32KiB L1 cache /0/4 memory 2GiB System Memory /0/4/0 memory SODIMM [empty] /0/4/1 memory 2GiB SODIMM DDR2 Synchronous 800 MHz (1.2 ns) /0/100 bridge Mobile 4 Series Chipset Memory Controller Hub /0/100/2 display Mobile 4 Series Chipset Integrated Graphics Controller /0/100/2.1 display Mobile 4 Series Chipset Integrated Graphics Controller /0/100/1a bus 82801I (ICH9 Family) USB UHCI Controller #4 /0/100/1a.1 bus 82801I (ICH9 Family) USB UHCI Controller #5 /0/100/1a.2 bus 82801I (ICH9 Family) USB UHCI Controller #6 /0/100/1a.7 bus 82801I (ICH9 Family) USB2 EHCI Controller #2 /0/100/1b multimedia 82801I (ICH9 Family) HD Audio Controller /0/100/1c bridge 82801I (ICH9 Family) PCI Express Port 1 /0/100/1c.1 bridge 82801I (ICH9 Family) PCI Express Port 2 /0/100/1c.1/0 wlan1 network PRO/Wireless 5100 AGN [Shiloh] Network Connection /0/100/1c.2 bridge 82801I (ICH9 Family) PCI Express Port 3 /0/100/1c.4 bridge 82801I (ICH9 Family) PCI Express Port 5 /0/100/1c.5 bridge 82801I (ICH9 Family) PCI Express Port 6 /0/100/1c.5/0 eth1 network 88E8072 PCI-E Gigabit Ethernet Controller /0/100/1d bus 82801I (ICH9 Family) USB UHCI Controller #1 /0/100/1d.1 bus 82801I (ICH9 Family) USB UHCI Controller #2 /0/100/1d.2 bus 82801I (ICH9 Family) USB UHCI Controller #3 /0/100/1d.7 bus 82801I (ICH9 Family) USB2 EHCI Controller #1 /0/100/1e bridge 82801 Mobile PCI Bridge /0/100/1f bridge ICH9M LPC Interface Controller /0/100/1f.2 scsi0 storage 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] /0/100/1f.2/0 /dev/sda disk 500GB WDC WD5000BEVT-0 /0/100/1f.2/0/1 /dev/sda1 volume 48GiB Windows NTFS volume /0/100/1f.2/0/2 /dev/sda2 volume 416GiB Extended partition /0/100/1f.2/0/2/5 /dev/sda5 volume 97GiB HPFS/NTFS partition /0/100/1f.2/0/2/6 /dev/sda6 volume 198GiB HPFS/NTFS partition /0/100/1f.2/0/2/7 /dev/sda7 volume 27GiB Linux filesystem partition /0/100/1f.2/0/2/8 /dev/sda8 volume 93GiB Linux filesystem partition /0/100/1f.2/1 /dev/cdrom disk CDDVDW TS-L633M /0/1 scsi6 storage /0/1/0.0.0 /dev/sdb disk 15GB STORAGE DEVICE /0/1/0.0.0/0 /dev/sdb disk 15GB /0/1/0.0.0/0/1 /dev/sdb1 volume 14GiB Windows FAT volume /1 power HZ04037 ubuntu@ubuntu:~$ ubuntu@ubuntu:~$ sudo fdisk -l Disk /dev/sda: 500.1 GB, 500107862016 bytes 255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x31263125 Device Boot Start End Blocks Id System /dev/sda1 * 63 102277727 51138832+ 7 HPFS/NTFS/exFAT /dev/sda2 102277728 976784129 437253201 f W95 Ext'd (LBA) /dev/sda5 102277791 307078127 102400168+ 7 HPFS/NTFS/exFAT /dev/sda6 307078191 724141151 208531480+ 7 HPFS/NTFS/exFAT /dev/sda7 724142080 781459455 28658688 83 Linux /dev/sda8 781461504 976771071 97654784 83 Linux Disk /dev/sdb: 15.9 GB, 15931539456 bytes 64 heads, 32 sectors/track, 15193 cylinders, total 31116288 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x0009eb92 Device Boot Start End Blocks Id Systemfile:///home/ubuntu/Pictures/Screenshot%20from%202012-07-07%2010:25:40.png /dev/sdb1 * 32 31115263 15557616 c W95 FAT32 (LBA) ubuntu 12.04 installer can't find the partition in my hard disk, only find device - /dev/sda.(sorry, I'm new user, so can't send image.)

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• LoaderLock was detected, and turning off the warning does not help

  - by Scott M.

  I am trying to write an application that takes in sound from the default audio recording device on a computer. When running any code that accesses DirectX from my managed code i get this error: DLL 'C:\Windows\assembly\GAC\Microsoft.DirectX.DirectSound\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.DirectSound.dll' is attempting managed execution inside OS Loader lock. Do not attempt to run managed code inside a DllMain or image initialization function since doing so can cause the application to hang. DevicesCollection coll = new DevicesCollection(); and Device d = new Device(DSoundHelper.DefaultCaptureDevice); and Capture c = new Capture(DSoundHelper.DefaultCaptureDevice); all cause the LoaderLock MDA to pop up and tell me there is a problem. I have scoured the internet (stackoverflow included) for solutions to this problem, but most people just say to turn off the warning, which does not work. When I turn off the warning, a generic ApplicationException is thrown, which is even less useful. I have seen the answers to this question as well, which didn't help because he said to remove the code that is causing the error. Others have said "fix your code." My questions are: how can I call any (preferably managed) DirectX code from C# without getting this error?

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• Android multiple email attachment using Intent question

  - by yyyy1234

  Hi, I've been working on Android program to send email with attachment (image file , audio file , etc) using Intent with (ACTION_SEND) . THe program is working when email has a single attachment. I used Intent.putExtra( android.content.Intent.EXTRA_STREAM, uri) to attach the designated image file to the mail and it is wokring fine , the mail can be delivered through Gmail . However, when I tried to have multiple images attached to the same mail by calling Intent.putExtra( android.content.Intent.EXTRA_STREAM, uri) multiple times, it failed to work. None of the attachment show up in the email . I searched the SDK documentation and Android programming user group about email attachment but cannot find any related info. However, I've discovered that there's another intent constnat ACTION_SEND_MULTIPLE (available since API level 4 ) which might meet my requirement. Based on SDK documentation, it simply states that it deliver multiple data to someone else , it works like ACTION_SEND , excpet the data is multiple. But I still could not figure out the correct usage for this command. I tried to delcare intent with ACTION_SEND_MULTIPLE , then call putExtra(EXTRA_STREAM, uri) multiple times to attach multiple images , but I got the same errnoenous result just like before, none of the attachment show up in the email. Has anyone tried with ACTION_SEND_MULTIPLE and got it working with multiple email attachment ? Thanks very much for your help. Regards, yyyy1234

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• MPNowPlayingInfoCenter defaultCenter will not update or retrieve information

  - by Jayson Lane

  I'm working to update the MPNowPlayingInfoCenter and having a bit of trouble. I've tried quite a bit to the point where I'm at a loss. The following is my code: self.audioPlayer.allowsAirPlay = NO; Class playingInfoCenter = NSClassFromString(@"MPNowPlayingInfoCenter"); if (playingInfoCenter) { NSMutableDictionary *songInfo = [[NSMutableDictionary alloc] init]; MPMediaItemArtwork *albumArt = [[MPMediaItemArtwork alloc] initWithImage:[UIImage imageNamed:@"series_placeholder"]]; [songInfo setObject:thePodcast.title forKey:MPMediaItemPropertyTitle]; [songInfo setObject:thePodcast.author forKey:MPMediaItemPropertyArtist]; [songInfo setObject:@"NCC" forKey:MPMediaItemPropertyAlbumTitle]; [songInfo setObject:albumArt forKey:MPMediaItemPropertyArtwork]; [[MPNowPlayingInfoCenter defaultCenter] setNowPlayingInfo:songInfo]; } This isn't working, I've also tried: [[MPNowPlayingInfoCenter defaultCenter] setNowPlayingInfo:nil]; In an attempt to get it to remove the existing information from the iPod app (or whatever may have info there). In addition, just to see if I could find out the problem, I've tried retrieving the current information on app launch: NSDictionary *info = [[MPNowPlayingInfoCenter defaultCenter] nowPlayingInfo]; NSString *title = [info valueForKey:MPMediaItemPropertyTitle]; NSString *author = [info valueForKey:MPMediaItemPropertyArtist]; NSLog(@"Currently playing: %@ // %@", title, author); and I get Currently playing: (null) // (null) I've researched this quite a bit and the following articles explain it pretty thoroughly, however, I am still unable to get this working properly. Am I missing something? Would there be anything interfering with this? Is this a service something my app needs to register to access (didn't see this in any docs)? Apple's Docs Change lock screen background audio controls Now playing info ignored UPDATE: I've created a tutorial outlining how I was able to get this functioning properly: http://jaysonlane.net/tech-blog/2012/04/lock-screen-now-playing-with-mpnowplayinginfocenter/

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• Android -- Can't play any videos (mp4/mov/3gp/etc.)?

  - by borg17of20

  Hello all, I'm having great difficulty getting my Android application to play videos from the SD card. It doesn't matter what size, bitrate, video format, or any other setting I can think of, neither the emulator nor my G1 will play anything I try to encode. I've also tried a number of videos from the web (various video formats, bitrates, with and without audio tracks, etc.), and none of those work either. All I keep getting is a dialog box that says: "Cannot play video" "Sorry, this video cannot be played." There are errors reported in LogCat, but I don't understand them and I've tried searching the Internet for further explanations without any luck. See below: 03-30 05:34:26.807: ERROR/QCOmxcore(51): OMXCORE API : Free Handle 390d4 03-30 05:34:26.817: ERROR/QCOmxcore(51): Unloading the dynamic library for OMX.qcom.video.decoder.avc 03-30 05:34:26.817: ERROR/PlayerDriver(51): Command PLAYER_PREPARE completed with an error or info PVMFErrNoResources 03-30 05:34:26.857: ERROR/MediaPlayer(14744): error (1, -15)03-30 05:34:26.867: ERROR/MediaPlayer(14744): Error (1,-15) Sometimes I also get this: 03-30 05:49:49.267: ERROR/PlayerDriver(51): Command PLAYER_INIT completed with an error or info PVMFErrResource 03-30 05:49:49.267: ERROR/MediaPlayer(19049): error (1, -17) 03-30 05:49:49.347: ERROR/MediaPlayer(19049): Error (1,-17) Here is the code I'm using (in my onCreate() method): this.setContentView(R.layout.main); //just a simple VideoView loading files from the SD card VideoView myIntroView = (VideoView) this.findViewById(R.id.VideoView01); MediaController mc = new MediaController(this); myIntroView.setMediaController(mc); myIntroView.setVideoPath("/sdcard/test.mp4"); myIntroView.requestFocus(); myIntroView.start(); Please help!

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• Android MediaPlayer ignores it's internal volume when the system volume changes

  - by Daniel Flower

  Hi, here is my situation: I have a media player playing music in an Android application. I've found that with certain headphones, the volume is much too loud even when the volume is set to it's lowest setting. As a result, I want to change the volume of the music for all volume levels to be 10% of what it normally is (actually, this value is user-defined of course). The following works perfectly: mediaPlayer.setVolume(0.1f, 0.1f); The volume of the music is now at a good level for listening. However, if the user now changes the volume using the volume rocker (thus changing the music stream volume), the media player changes the volume as expected, but it also seems to reset the 'setVolume' parameters to 1.0, causing a massive volume change. Setting the volume back to 0.1 sets the volume to how it should be (which is 10% of the current music stream volume). To quote the Android docs for the MediaPlayer.setVolume method: This API is recommended for balancing the output of audio streams within an application How can you do this if it gets reset to 1.0 each time the system volume changes? Any help muchly appreciated. Thanks.

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• How to play non buffered .wav with MediaStreamSource implementation in Silverlight 4?

  - by kyrisu

  Background I'm trying to stream a wave file in Silverlight 4 using MediaStreamSource implementation found here. The problem is I want to play the file while it's still buffering, or at least give user some visual feedback while it's buffering. For now my code looks like that: private void button1_Click(object sender, RoutedEventArgs e) { HttpWebRequest request = (HttpWebRequest)HttpWebRequest.Create(new Uri(App.Current.Host.Source, "../test.wav")); //request.ContentType = "audio/x-wav"; request.AllowReadStreamBuffering = false; request.BeginGetResponse(new AsyncCallback(RequestCallback), request); } private void RequestCallback(IAsyncResult ar) { this.Dispatcher.BeginInvoke(delegate() { HttpWebRequest request = (HttpWebRequest)ar.AsyncState; HttpWebResponse response = (HttpWebResponse)request.EndGetResponse(ar); WaveMediaStreamSource wavMss = new WaveMediaStreamSource(response.GetResponseStream()); try { me.SetSource(wavMss); } catch (InvalidOperationException) { // This file is not valid } me.Play(); }); } The problem is that after settings request.AllowREadStreamBuffer to false the stream does not support seeking and the above mentioned implementation throws an exception (keep in mind I've put some of the position setting logic into if(stream.CanSeek) block): Read is not supported on the main thread when buffering is disabled Question Is there a way to play wav stream without buffering it in advance?

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