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  • Anthony Lye Shows New Pharmaceutical Sales Solution: Turn the Screen Around

    - by charles.knapp
    Tomorrow, March 31, watch as senior vice president of CRM, Anthony Lye, and director of life sciences product strategy, Piers Evans, provide the first public look at Oracle's new Pharmaceutical Sales solution, powered by Oracle CRM On Demand 17 - Life Sciences Edition. You will see a next generation approach to sell more and report less. Register now for this informative global webcast on March 31, 9 AM PDT/4 PM GMT.

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  • links for 2010-03-25

    - by Bob Rhubart
    Andy Mulholland: Grasping the single point that is powering a lot of the change "What has changed, and is changing our environment is a reversal of the technology model from a focus on data and the ‘pushing’ of this structured data towards users, to a ‘pull’ model based on users’ abilities to find unstructured data using search." -- Andy Mulholland (tags: enterprisearchitecture cloud) Pat Shepherd: SOA Checklist Is SOA the answer for your particular problem? Pat Shepherd's checklist might help you make the right call. (tags: otn oracle enterprisearchitecture soa)

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  • Deployment Options for AutoVue 20.0 Users

    - by celine.beck
    AutoVue release 20.0 boasts a brand new architecture. As part of this product rearchitecture, AutoVue can now be deployed either as a desktop deployment to serve the needs of individual users in their personal productivity; or in a Client / Server deployment for those that require connections to enterprise applications / back-end systems. The most common question that we hear from our customers about this new architecture is the following: "Is AutoVue Desktop Version still part of release 20.0 and if so, what is the difference between AutoVue Desktop Version and the Desktop deployment of AutoVue release 20.0?" A detailed answer to these questions is provided in a very complete article entitled Understanding Deployment Options for AutoVue 19.3 Desktop Version users upgrading to AutoVue 20.0 (note 1058254.1) which was posted on My Oracle Support. Is AutoVue Desktop Version still part of AutoVue 20.0? Yes, AutoVue Desktop Version 20.0 is still available to customers and partners, as a maintenance release of AutoVue 19.3. As such, it will not contain any of the new capabilities featured in AutoVue release 20.0. All format enhancements and new format support have been added to release 20.0 Desktop Version though. What is the different between AutoVue Desktop Version 20.0 and the Desktop Deployment of AutoVue release 20.0? AutoVue 20.0 Desktop deployment works like the AutoVue Desktop version. It is installed as a standalone product on each user's machine and runs a local instance of AutoVue. The AutoVue 20.0 Desktop deployment includes all new features, formats and performance enhancements included in release 20.0 (walkthrough capability, improved compare, ...) What deployment options are available to AutoVue 19.3 Desktop Version customers? AutoVue Desktop Version users can evolve at their own pace to the new AutoVue platform. With release 20.0, customers can opt to: Option 1: Stay on AutoVue Desktop Version 20.0 Option 2: Migrate to AutoVue and select the desktop deployment method Option 3: Migrate to AutoVue and select the Client/Server deployment method What is the Client / Server deployment of AutoVue 20.0? The Client/Server deployment has AutoVue installed on a server, to which local client machines connect to access and view documents. AutoVue 20.0 Client Server Deployment allows users to leverage the new online/offline capabilities in release 20.0 and easily switch between online and offline modes of operation. With the Client/Server deployment, customers also get a complete, open and standards-based set of integration tools that allows them to tie AutoVue to any enterprise applications to provide users with a consistent view of data and business objects and expand workflow automation to document-based processes. Related articles: AutoVue Release 20.0 Now Available, New Walkthrough Capability in AutoVue 20.0, Watch the AutoVue 20.0 Release Webcast, April 27 at 12pm EST

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  • Interview with Al-Sorayai Group’s Managing Director on the Oracle Retail deployment

    - by user801960
    Recently, I had the opportunity to speak with Sheik Al Sorayai, Managing Director of the Saudi Arabian carpet and rug manufacturer, the Al-Sorayai Group. His business has recently implemented Oracle® Retail Merchandising and Stores applications in only six months to support the launch of its new furniture retail concept, HomeStyle. With an aggressive growth strategy for the new business in place, the Oracle Retail solutions are enabling Al-Sorayai to coordinate merchandising and store operations and improve decision-making and insight to optimise margins, reduce inventory costs and provide a consistent customer experience.

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  • Looking for Your Next Challenge...Don't Stretch Too Far

    - by david.talamelli
    In my role as a Recruiter at Oracle I receive a large number of resumes of people who are interested in working with us. People contact me for a number of reasons, it can be about a specific role that we may be hiring for or they may send me an email asking if there are any suitable roles for them. Sometimes when I speak to people we have similar roles available to the roles that they may actually be in now. Sometimes people are interested in making this type of sideways move if their motivation to change jobs is not necessarily that they are looking for increased responsibility or career advancement (example: money, redundancy, work environment). However there are times when after walking through a specific role with a candidate that they may say to me - "You know that is very similar to the role that I am doing now. I would not want to move unless my next role presents me with the next challenge in my career". This is a far statement - if a person is looking to change jobs for the next step in their career they should be looking at suitable opportunities that will address their need. In this instance a sideways step will not really present any new challenges or responsibilities. The main change would be the company they are working for. Candidates looking for a new role because they are looking to move up the ladder should be looking for a role that offers them the next level of responsibility. I think the best job changes for people who are looking for career advancement are the roles that stretch someone outside of their comfort zone but do not stretch them so much that they can't cope with the added responsibilities and pressure. In my head I often think of this example in the same context of an elastic band - you can stretch it, but only so much before it snaps. That is what you should be looking for - to be stretched but not so much that you snap. If you are for example in an individual contributor role and would like to move into a management role - you may not be quite ready to take on a role that is managing a large workforce or requires significant people management experience. While your intentions may be right, your lack of management experience may fit you outside of the scope of search to be successful this type of role. In this example you can move from an individual contributor role to a management role but it may need to be managing a smaller team rather than a larger team. While you are trying to make this transition you can try to pick up some responsibilities in your current role that would give you the skills and experience you need for your next role. Never be afraid to put your hand up to help on a new project or piece of work. You never know when that newly gained experience may come in handy in your career. This article was originally posted on David Talamelli's Blog - David's Journal on Tap

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  • Tom Kyte nem tud jönni az izlandi hamufelho miatt

    - by Lajos Sárecz
    Sajnos Tom Kyte jövo heti budapesti programját törölni kell az izlandi hamufelho miatt. Kollégáim mindent elkövettek, hogy találjanak megoldást, de ma estére kiderült, hogy a helyzet pillanatnyilag megoldhatatlan. Dolgozunk azon a lehetoségen, hogy Tom a közeljövoben mégis el tudjon jönni Magyarországra megtartani a szemináriumot.

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  • Oracle Data Integration Solutions and the Oracle EXADATA Database Machine

    - by João Vilanova
    Oracle's data integration solutions provide a complete, open and integrated solution for building, deploying, and managing real-time data-centric architectures in operational and analytical environments. Fully integrated with and optimized for the Oracle Exadata Database Machine, Oracle's data integration solutions take data integration to the next level and delivers extremeperformance and scalability for all the enterprise data movement and transformation needs. Easy-to-use, open and standards-based Oracle's data integration solutions dramatically improve productivity, provide unparalleled efficiency, and lower the cost of ownership.You can watch a video about this subject, after clicking on the link below.DIS for EXADATA Video

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  • ODI and OBIEE 11g Integration

    - by David Allan
    Here we will see some of the connectivity options to OBIEE 11g using the JDBC driver. You’ll see based upon some connection properties how the physical or presentation layers can be utilized. In the integrators guide for OBIEE 11g you will find a brief statement indicating that there actually is a JDBC driver for OBIEE. In OBIEE 11g its now possible to connect directly to the physical layer, Venkat has an informative post here on this topic. In ODI 11g the Oracle BI technology is shipped with the product along with KMs for reverse engineering, and using OBIEE models for a data source. When you install OBIEE in 11g a light weight demonstration application is preinstalled in the server, when you open this in the BI Administration tool we see the regular 3 panel view within the administration tool. To interrogate this system via JDBC (just like ODI does using the KMs) need a couple of things; the JDBC driver from OBIEE 11g, a java client program and the credentials. In my java client program I want to connect to the OBIEE system, when I connect I can interrogate what the JDBC driver presents for the metadata. The metadata projected via the JDBC connection’s DatabaseMetadata changes depending on whether the property NQ_SESSION.SELECTPHYSICAL is set when the java client connects. Let’s use the sample app to illustrate. I have a java client program here that will print out the tables in the DatabaseMetadata, it will also output the catalog and schema. For example if I execute without any special JDBC properties as follows; java -classpath .;%BIHOMEDIR%\clients\bijdbc.jar meta_jdbc oracle.bi.jdbc.AnaJdbcDriver jdbc:oraclebi://localhost:9703/ weblogic mypass Then I get the following returned representing the presentation layer, the sample I used is XML, and has no schema; Catalog Schema Table Sample Sales Lite null Base Facts Sample Sales Lite null Calculated Facts …     Sample Targets Lite null Base Facts …     Now if I execute with the only difference being the JDBC property NQ_SESSION.SELECTPHYSICAL with the value Yes, then I see a different set of values representing the physical layer in OBIEE; java -classpath .;%BIHOMEDIR%\clients\bijdbc.jar meta_jdbc oracle.bi.jdbc.AnaJdbcDriver jdbc:oraclebi://localhost:9703/ weblogic mypass NQ_SESSION.SELECTPHYSICAL=Yes The following is returned; Catalog Schema Table Sample App Lite Data null D01 Time Day Grain Sample App Lite Data null F10 Revenue Facts (Order grain) …     System DB (Update me)     …     If this was a database system such as Oracle, the catalog value would be the OBIEE database name and the schema would be the Oracle database schema. Other systems which have real catalog structure such as SQLServer would use its catalog value. Its this ‘Catalog’ and ‘Schema’ value that is important when integration OBIEE with ODI. For the demonstration application in OBIEE 11g, the following illustration shows how the information from OBIEE is related via the JDBC driver through to ODI. In the XML example above, within ODI’s physical schema definition on the right, we leave the schema blank since the XML data source has no schema. When I did this at first, I left the default value that ODI places in the Schema field since which was ‘<Undefined>’ (like image below) but this string is actually used in the RKM so ended up not finding any tables in this schema! Entering an empty string resolved this. Below we see a regular Oracle database example that has the database, schema, physical table structure, and how this is defined in ODI.   Remember back to the physical versus presentation layer usage when we passed the special property, well to do this in ODI, the data server has a panel for properties where you can define key/value pairs. So if you want to select physical objects from the OBIEE server, then you must set this property. An additional changed in ODI 11g is the OBIEE connection pool support, this has been implemented via a ‘Connection Pool’ flex field for the Oracle BI data server. So here you set the connection pool name from the OBIEE system that you specifically want to use and this is used by the Oracle BI to Oracle (DBLINK) LKM, so if you are using this you must set this flex field. Hopefully a useful insight into some of the mechanics of how this hangs together.

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  • Framework 4 Features: Support for Timed Jobs

    - by Anthony Shorten
    One of the new features of the Oracle Utilities Application Framework V4 is the ability for the batch framework to support Timed Batch. Traditionally batch is associated with set processing in the background in a fixed time frame. For example, billing customers. Over the last few versions their has been functionality required by the products required a more monitoring style batch process. The monitor is a batch process that looks for specific business events based upon record status or other pieces of data. For example, the framework contains a fact monitor (F1-FCTRN) that can be configured to look for specific status's or other conditions. The batch process then uses the instructions on the object to determine what to do. To support monitor style processing, you need to run the process regularly a number of times a day (for example, every ten minutes). Traditional batch could support this but it was not as optimal as expected (if you are a site using the old Workflow subsystem, you understand what I mean). The Batch framework was extended to add additional facilities to support times (and continuous batch which is another new feature for another blog entry). The new facilities include: The batch control now defines the job as Timed or Not Timed. Non-Timed batch are traditional batch jobs. The timer interval (the interval between executions) can be specified The timer can be made active or inactive. Only active timers are executed. Setting the Timer Active to inactive will stop the job at the next time interval. Setting the Timer Active to Active will start the execution of the timed job. You can specify the credentials, language to view the messages and an email address to send the a summary of the execution to. The email address is optional and requires an email server to be specified in the relevant feature configuration. You can specify the thread limits and commit intervals to be sued for the multiple executions. Once a timer job is defined it will be executed automatically by the Business Application Server process if the DEFAULT threadpool is active. This threadpool can be started using the online batch daemon (for non-production) or externally using the threadpoolworker utility. At that time any batch process with the Timer Active set to Active and Batch Control Type of Timed will begin executing. As Timed jobs are executed automatically then they do not appear in any external schedule or are managed by an external scheduler (except via the DEFAULT threadpool itself of course). Now, if the job has no work to do as the timer interval is being reached then that instance of the job is stopped and the next instance started at the timer interval. If there is still work to complete when the interval interval is reached, the instance will continue processing till the work is complete, then the instance will be stopped and the next instance scheduled for the next timer interval. One of the key ways of optimizing this processing is to set the timer interval correctly for the expected workload. This is an interesting new feature of the batch framework and we anticipate it will come in handy for specific business situations with the monitor processes.

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  • Social Network Updates: While You Were Busy Marketing 2

    - by Mike Stiles
    Since social moves at the speed of data, it’s already time for another update, as we did back in April, on the changes the various social networks have made or gone through while you were busy marketing. Facebook There’s a lot of talk Facebook’s developing a mobile product to act like Flipboard and surface news, from both users and media outlets. The biggest news was Facebook/Instagram’s introduction of 15-second videos, enhanced with with filters, to take some of Vine’s candy. You can also delete parts of videos and rerecord them, and there’s image stabilization. Facebook’s ad revenue is coming along just fine, thank you very much. 35% quarter-to-quarter growth in Q2. And it looks like new formats like Mobile App Install Ads and Unpublished Page Posts are adding to the mix. If you don’t already, you’ll soon see a little camera in comment boxes letting you insert photos right into the comments you make. The drive toward “more visual” continues. The other big news is Facebook’s adoption of our Twitter friend, the hashtag. Adding # sets apart the post topic so it can be easily found or discovered. It’s also being added to Google Plus, Tumblr, and Pinterest. Twitter Want to send someone a promoted tweet when they’re in range of your store? That could be happening by the end of this year. Some users have been seeing automatic in-stream previews of images on Twitter.com. Right now it’s images in your own tweets, but we can assume all tweets are next. Get your followers organized! Twitter raised the limit on the number of lists you can create from 20 to 1,000. They also raised the number of accounts you can have in a list from 500 to 5,000. Twitter started notifying you when someone favorites a tweet you’re mentioned in or re-tweets a tweet you re-tweeted. Anyway, it’s the first time Twitter’s notified you about indirect interactions like that. Who’s afraid of Instagram? A study shows 6-second Vine videos are being posted to Twitter at the rate of 9/second, up from 5/second 2 months ago. Vine has over 13 million users and branded Vines are 4x more likely to be shared than video ads. Google Plus Now featuring a 3-column redesigned stream, and images that take up a whole column. And photo filters Auto Highlight and Auto Awesome work to turn your photos into a real show. Google Hangouts is the workhorse for all Google messaging now, it’s not just an online chat with 9 people anymore. Google Plus Dashboard improves the connection between your company’s Google Plus business page and your Google Plus Local. Updates go out across all Google properties and you can do your managing from the dashboard. With Google Plus’ authorship system, you can build “Author Rank” based on what you write and put on the web. If your stuff is +1’ed and shared a lot, you’re the real deal and there are search result benefits. LinkedIn "Who's Viewed Your Updates" shows you what you’ve shared recently, who saw it and what they did about it in real-time. “Influencers” is, well, influential. Traffic to all LI news products has gone up 8x since it was introduced. LinkedIn is quickly figuring out how to get users to stick around awhile. You and your brand can post images and documents in status updates now. In fact, that whole “document posting” thing is making some analysts wonder if LinkedIn will drift on over to the Dropboxes and YouSendIts of the world. C’mon, admit it. Your favorite part of LinkedIn is being able to see who’s viewed your profile. Now you’ve got even more info and can see what/who you have in common. Premium users get even deeper insights about how people are finding them. If you’re a big fan of security, you’ll love that LinkedIn started offering two-factor authentication (2FA). It’s optional, but step 2 is a one-time code texted to your registered mobile. Pinterest A study showed pins have a looong shelf life compared to other social net posts. “Clicks kept coming for 30 days and beyond.” Most pins are timeless, and the infinite scroll causes people to see older pins. Is it a keeper? Pinterest jumped 82% to 54 million users in the past year. It’s valued at $2.5 billion and is one of the biggest sources of referral traffic there is. That said, CEO Ben Silbermann adds, "Right now, we don't make money." A new search feature stops you from having to endlessly scroll through your own pins looking for that waterfall picture you posted. Simply select “just my pins” in the search bar. New "Rich Pins" lets brands add info like price and availability to pins that can be updated daily via a data feed from your merchant site. Not so fast, you have to apply to Pinterest for it first. Like other social nets, Pinterest does not allow sexual content, nudity, or even partial nudity. However…some art contains nudity, and Pinterest wants to allow art. What constitutes “art” will be judged by…what we have to assume are Pinterest employees who love their job. @mikestilesPhoto: stock.xchng, Tim Marmon

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  • Podcast Show Notes: The Red Room Interview &ndash; Part 1

    - by Bob Rhubart
      The latest OTN Arch2Arch podcast is Part 1 of a three-part series featuring a discussion of a broad range of SOA  issues with three members of the small army of contributors to The Red Room Blog, now part of the OJam.biz site, the Australia-New Zealand outpost of the global Oracle community. The panelists for this program are: Sean Boiling - Sales Consulting Manager for Oracle Fusion Middleware LinkedIn | Twitter | Blog Richard Ward - SOA Channel Development Manager at Oracle LinkedIn | Blog Mervin Chiang - Consulting Principal at Leonardo Consulting LinkedIn | Twitter | Blog (You can also follow the Red Room itself on Twitter: @OracleRedRoom.) The genesis of this interview goes back to 2009, and the original Red Room blog, on which Sean, Richard, Mervin, and other Red Roomers published a 10-part series of posts that, taken together, form a kind of SOA best-practices guide, presented in an irreverent style that is rare in a lot of technical writing. It was on the basis of their expertise and irreverence that I wanted to get a few of the Red Room bloggers on an Arch2Arch podcast.  Easier said than done. Trying to schedule a group interview with very busy people on the other side of world (they’re actually 15 hours in the future, relative to my location) is not a simple process. The conversations about getting some of the Red Room people on the program began in the summer of 2009. The interview finally happened at 5:30 PM EDT on Tuesday March 30, 2010, which for the panelists, located in Australia, was 8:30 AM on Wednesday March 31, 2010. I was waiting for dinner, and Sean, Richard, and Mervin were waiting for breakfast. But the call went off without a hitch, and the panelists carried on a great discussion of SOA issues. Listen to Part 1 Many thanks to Gareth Llewellyn for his help in putting this together. SOA Best Practices Here’s a complete list of the posts in the original 10-part Red Room series: SOA is Dead. Long Live SOA by Sean Boiling Are you doing SOP’s instead of SOA? by Saul Cunningham All The President's SOA by Sean Boiling SOA – Pay Now or Pay Dearly by Richard Ward SOA where are the skills? by Richard Ward Project Management Pitfalls within SOA by Anton Gouws Viewing SOA as a project instead of an architecture by Saul Cunningham Kiss and Tell by Sean Boiling Failure to implement and adhere to SOA Governance by Mervin Chiang Ten Out Of Ten by Sean Boiling Parts 2 of the Red Room Interview will be available next week, followed by Part 3, so stay tuned: RSS Change in the Wind Beginning with next week’s program, the OTN Arch2Arch Podcast will be rechristened as the OTN ArchBeat Podcast, to better align with this blog. The transformation will be painless – you won’t feel a thing.   del.icio.us Tags: otn,oracle,Archbeat,Arch2Arch,soa,service oriented architecture,podcast Technorati Tags: otn,oracle,Archbeat,Arch2Arch,soa,service oriented architecture,podcast

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  • [SQLServer JDBC Driver][SQLServer]Could not find stored procedure 'master..xp_jdbc_open2'.

    - by Vijaya Moderator -Oracle
    When connecting to MS SQL Server Database via Weblogic Datasource and using XA jdbc driver, the following error is thrown. <Jun 3, 2014 5:16:49 AM PDT> <Error> <Console> <BEA-240003> <Console encountered the following error java.sql.SQLException: [FMWGEN][SQLServer JDBC Driver][SQLServer]Could not find stored procedure 'master..xp_jdbc_open2'. at weblogic.jdbc.sqlserverbase.ddb_.b(Unknown Source)at weblogic.jdbc.sqlserverbase.ddb_.a(Unknown Source)at weblogic.jdbc.sqlserverbase.ddb9.b(Unknown Source)at weblogic.jdbc.sqlserverbase.ddb9.a(Unknown Source)at weblogic.jdbc.sqlserver.tds.ddr.v(Unknown Source)at weblogic.jdbc.sqlserver.tds.ddr.a(Unknown Source)at weblogic.jdbc.sqlserver.tds.ddq.a(Unknown Source)at weblogic.jdbc.sqlserver.tds.ddr.a(Unknown Source)at weblogic.jdbc.sqlserver.ddj.m(Unknown Source)at weblogic.jdbc.sqlserverbase.ddel.e(Unknown Source)at weblogic.jdbc.sqlserverbase.ddel.a(Unknown Source)  The cause behind the issue is that  the MS SQL Server was not installed with the Stored procedures to enable JTA/XA Solution To connect to SQL Server via XA Driver from WLS Datasource you need to install Stored Procedures for JTATo use JDBC distributed transactions through JTA, your system administrator should use the following procedure to install Microsoft SQL Server JDBC XA procedures. This procedure must be repeated for each MS SQL Server installation that will be involved in a distributed transaction.To install stored procedures for JTA:1. Copy the appropriate sqljdbc.dll and instjdbc.sql files from the WL_HOME\server\lib directory to the SQL_Server_Root/bin directory of the MS SQL Server database server, where WL_HOME is the directory in which WebLogic server is installed, typically c:\Oracle\Middleware\wlserver_10.x.  Note:  If you are installing stored procedures on a database server with multiple Microsoft SQL Server instances, each running SQL Server instance must be able to locate the sqljdbc.dll file.Therefore the sqljdbc.dll file needs to be anywhere on the global PATH or on the application-specific path. For the application-specific path, place the sqljdbc.dll file into the :\Program Files\Microsoft SQL Server\MSSQL$\Binn directory for each instance. 2. From the database server, use the ISQL utility to run the instjdbc.sql script. As a precaution, have your system administrator back up the master database before running instjdbc.sql. At a command prompt, use the following syntax to run instjdbc.sql:  ISQL -Usa -Psa_password -Sserver_name -ilocation\instjdbc.sql  where:  sa_password is the password of the system administrator.  server_name is the name of the server on which SQL Server resides.  location is the full path to instjdbc.sql. (You copied this script to the SQL_Server_Root/bin directory in step 1.)  The instjdbc.sql script generates many messages. In general, these messages can be ignored; however, the system administrator should scan the output for any messages that may indicate an execution error. The last message should indicate that instjdbc.sql ran successfully. The script fails when there is insufficient space available in the master database to store the JDBC XA procedures or to log changes to existing procedures.

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  • The “Customer” Experience Revolution is Here

    - by Jeri Kelley
    A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX) ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City.  You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do:  #OracleCX, #ExperienceRevolution

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  • The “Customer” Experience Revolution is Here

    - by Jeri Kelley
    A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX) ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City.  You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do:  #OracleCX, #ExperienceRevolution

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  • Recreating OMS instances in a HA environment when instances on all nodes are lost

    - by rnigam
    Oracle highly recommends deploying EM in a HA environment. The best practices for HA deployments, backup and housekeeping of your Enterprise Manager environment are documented in the Oracle Enterprise Manager Advanced Configuration Guide. It is imperative that there is a good disaster recovery plan in place for your EM deployment. In this post I want to talk about a customer who failed to do the correct planning and housekeeping for EM and landed in a situation where we the all the OMSes were nearly blown away had we not jumped to help. We recently hit an issue at a customer site where we had a two node OMS setup of the Enterprise Manager and a RAC Database being used as the EM repository. An accidental delete of the OMS oracle home left us with a single node deployment. While we were trying to figure out a possible path to recover the first node, the second node was rebooted under a maintenance window. What followed was a complete site outage as the Admin and managed servers would not start on either of the nodes. In my situation there were - No backups of the Oracle Homes from any node - No OMS Configuration snapshots (created using the “emctl exportconfig oms” command) and the instance home was completely lost on node 1 which also had the Admin Server  We did however have: - A copy of the emkey.ora that I found under the OMS_ORACLE_HOME/ of the second node (NOTE: it is a bad practice to have your emkey present under the OMS Oracle home directory on the same server as the OMS. The backup of the emkey should be maintained on some other server. In this case however it was a savior in my situation since there were no backups - The oms oracle home on the second node but missing a number of files and had a number of changes done to the files in the home. There were a number of attempts to start the server by modifying various files based on the Weblogic server logs to have atleast node up and running but all of them failed. Here is how you can recover from this scenario: Follow these steps: STEP 1: Check status of emkey.ora Check whether the emkey exists is present in the EM repository or not. Run the following command: $OMS_ORACLE_HOME/bin/emctl status emkey If the output is something like this below then you are good to go and the key is present in the repository ./emctl status emkey Oracle Enterprise Manager 11g Release 1 Grid Control Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved. Enter Enterprise Manager Root (SYSMAN) Password : The EMKey is configured properly. Here are the messages that you might see as the emctl status emkey output depending upon whether the EM Admin Server is up and if the key is configured properly: Case1:  AdminServer is up, emkey is proper in CredStore & not in repos. This is same as the output of the command shown above:The EMKey is configured properly Case 2: AdminServer is up, emkey is proper in CredStore & exists in repos:The EMKey is configured properly, but is not secure. Secure the EMKey by running "emctl config emkey -remove_from_repos".Case 3: AdminServer is down or emkey is corrupted in CredStore) & (emkey exists in repos): The EMKey exists in the Management Repository, but is not configured properly or is corrupted in the credential store.Configure the EMKey by running "emctl config emkey -copy_to_credstore".Case 4: (AdminServer is down or emkey is corrupted in CredStore) & (emkey does not exist in repos): The EMKey is not configured properly or is corrupted in the credential store and does not exist in the Management Repository. To correct the problem:1) Get the backed up emkey.ora file.2) Configure the emkey by running "emctl config emkey -copy_to_credstore_from_file". If not the key was not secured properly, we will have to be put in the repository before proceeding. Look at the next step 2 for doing this There may be cases (like mine) where running emctl may give errors like the following: $OMS_ORACLE_HOME/bin/emctl status emkey Exception in thread “Main Thread” java.lang.NoClassDefFoundError: oracle/security/pki/OracleWallet At oracle.sysman.emctl.config.oms.EMKeyCmds.main (EMKeyCmds.java:658) Just move to the next step to put the key back in the repository STEP 2: Put emkey.ora back in the repository Skip this step if your emkey.ora is present in the repository. If not, you need to put the key back in the repository See if you can run the following command (with sample output): $OMS_ORACLE_HOME/bin/emctl config emkey –copy_to_repos Oracle Enterprise Manager 11g Release 1 Grid Control Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved. The EMKey has been copied to the Management Repository. This operation will cause the EMKey to become unsecure. After the required operation has been completed, secure the EMKey by running "emctl config emkey -remove_from_repos". Typically the key is present under $OMS_ORACLE_HOME/sysman/config directory before being removed after the install as a best practice. If you hit any errors while running emctl commands like the one mentioned in step 1, jump to step 3 and we will take care of the emkey.ora in Step 5 STEP 3: Get the port information Check for the existing port information in the emd.properties file under EM_INSTANCE_DIRECTORY (typically gc_inst directory right above the Middleware home where you have deployed em. For eg. /u01/app/oracle/product/gc_inst in case your oms home is /u01/app/oracle/product/Middleware/oms11g) In my case I got the information from the emgc.properties present in the gc_inst on the second node. If you can run emctl you may want to try the following command as well $OMS_ORACLE_HOME/bin/emctl status oms –details Note this information as this will be used in the next step STEP 4: Perform cleanup on Node 1 Note the oracle home of the Weblogic and OMS, get the list of applied patches in the homes (using opatch lsinventory command), take a backup copy of the home just in case we need it and then de-install/remove oracle homes, update inventory and cleanup processes on the first node STEP 5: Perform Software Only Installation of OMS on Node 1 Perform Weblogic 10.3.2 installation exactly under the same location as present in the earlier installation. Perform software only installation of the OMS using the following command. This will not run any configuration assistants and bypass all user interface validations runInstaller –noconfig -validationaswarnings Select the “Additional OMS” option while performing the installation. Provide the same path for OMS and Instance directories like the previous installation Use the port information collected in Step 3 while performing the installation. Once the installation is complete run the allroot.sh script to complete the binary deployment STEP 6: Apply one-off patches At this point you can apply any patches to the OMS Oracle Home previously. You only need to run opatch to install the patch in the home and not required to run the SQLs STEP 7: Copy EM key This step is only required if you were not able to use emctl command to put the emkey back into the EM repository in STEP 2 Copy the emkey.ora file of the old installation you have under $OMS_ORACLE_HOME/sysman/config directory of the newly installed OMS STEP 8: Configure Grid Control Domain Run the following command to configure the EM domain and OMS. Note that you need to use a different GC Domain name than what you used earlier. For example I have used GCDOMAIN11 as the new domain name when my previous domain name was GCDOMAIN $OMS_ORACLE_HOME/bin/omsca new –AS_USERNAME weblogic –EM_DOMAIN_NAME GCDOMAIN11 –NM_USER nodemanager -nostart This command as shown below will prompt for a number of inputs like Admin Server hostname, port, password, etc. Verify if the defaults shown are correct by pressing enter or provide a new value STEP 9: Run Add-ON Configuration Assistant After this step run the following add-on configuration assistant. This was used in my case to configure the virtualization add-on $OMS_ORACLE_HOME/addonca -oui -omsonly -name vt -install gc STEP 10: Start the OMS Now start the OMS using $OMS_ORACLE_HOME/bin/emctl start oms In a multi-node setup like mine you would either have a software load balancer or DNS round robin (using a virtual host name that resolves to one of multiple OMS hostnames) being used for load balancing. Secure the OMS against the SLB or DNS virtual hostname using the following $ OMS_HOME/bin/emctl secure oms -host slb.example.com -secure_port 1159 -slb_port 1159 -slb_console_port 443 STEP 11: Configure the Agent From the $AGENT_ORACLE_HOME/bin run the ./agentca –f At this point you should have your OMS on node 1 fully re-covered. Clean up node 2 and use the normal Additional OMS installation process documented in the official installation guide to add the additional OMS on node 2 Summary It took us nearly a little over two days to completely recover the environment with some other non-EM related issues that hit us along the way as well. In the end a situation like this could have been completely avoided had the proper housekeeping and backup of the Enterprise Manager Deployment been done in the first place. This is going to a topic that we cover in the next post. In the meantime please do refer to the Oracle Enterprise Manager Advanced Configuration Guide for planning your EM installation, backup and housekeeping procedures. This can be found here: http://download.oracle.com/docs/cd/E11857_01/index.htm Thanks This post would not have been possible without Raj Aggarwal, Prasad Chebrolu and Ravikumar Basa who helped to recover the environment and provided all the support we needed

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  • Oracle Desktop Virtualization at HIMSS 2011

    - by chris.kawalek(at)oracle.com
    The HIMSS Conference is an extremely important industry trade show put on by The Healthcare Information and Management Systems Society. It's being held in Florida starting this Sunday, February 20th. Their slogan, "Linking people, potential, and progress" could be true of Oracle desktop virtualization as well! The Oracle desktop virtualization group has worked very closely with the Oracle healthcare business unit to have a large presence at this show, and I wanted to tell you a bit about what we're doing: - All Oracle demos are being done on Sun Ray Clients That's right, every demo pod in the large Oracle booth will have a Sun Ray Client with each demo tied to a smart card. Too many people at your demo station? Pop your card out and go to a different one. We'll also be demoing Oracle desktop virtualization at a dedicated demo station, too. This is great stuff! Find Oracle at booth #1651 Oracle's page about HIMSS - Focus Group - Caregiver Mobility with Oracle Sun Ray Clients and Desktop Virtualization Feb 22, 3:15-4:15 PM This focus group will be for customers interested in Oracle desktop virtualization. It's invitation only, but you can comment on this blog post and we can give you info on how to attend (your comment won't be made public). - Solution Session - Fast, Secure, Workflow Optimized: Inexpensive Access to Care Information is Possible Inside and Outside of the Hospital Feb 23, 4:15 PM Booth #685, Wireless and Mobility Theatre Oracle's Adam Workman will cover caregiver mobility and the benefits of Oracle desktop virtualization to healthcare organizations. - New healthcare solutions page on oracle.com We've created a page dedicated to content involving desktop virtualization and healthcare. This will be your onestop shop if looking for desktop virtualization and healthcare information. - New desktop virtualization and healthcare solution data sheet This document outlines how we define "Caregiver Mobility" and how Oracle products are used to facilitate quicker, more secure access to patient data. We'll have some more updates from the show next week. It looks like its going to be an exciting event! -Chris

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  • Mark Hurd and Balaji Yelamanchili present Oracle’s Business Analytics Strategy

    - by swalker
    Join Mark Hurd and Balaji Yelamanchili as they unveil the latest advances in Oracle’s strategy for placing analytics into the hands of every decision-makers—so that they can see more, think smarter, and act faster. Wednesday, April 4, 2012 at 1.0 pm UK BST / 2.0 pm CET Register HERE today for this online event Agenda Keynote: Oracle’s Business Analytics StrategyMark Hurd, President, Oracle, and Balaji Yelamanchili, Senior Vice President, Analytics and Performance Management, Oracle Plus Breakout Sessions: Achieving Predictable Performance with Oracle Hyperion Enterprise Performance Managemen Explore All Relevant Data—Introducing Oracle Endeca Information Discovery Run Your Business Faster and Smarter with Oracle Business Intelligence Applications on Oracle Exalytics In-Memory Machine Analyzing and Deciding with Big Data

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  • Informal Interviews: Just Relax (or Should I?)

    - by david.talamelli
    I was in our St Kilda Rd office last week and had the chance to meet up with Dan and David from GradConnection. I love what these guys are doing, their business has been around for two years and I really like how they have taken their own experiences from University found a niche in their market and have chased it. These guys are always networking. Whenever they come to Melbourne they send me a tweet to catch up, even though we often miss each other they are persistent. It sounds like their business is going from strength to strength and I have to think that success comes from their hard work and enthusiasm for their business. Anyway, before my meeting with ProGrad I noticed a tweet from Kevin Wheeler who was saying it was his last day in Melbourne - I sent him a message and we met up that afternoon for a coffee (I am getting to the point I promise). On my way back to the office after my meeting I was on a tram and was sitting beside a lady who was talking to her friend on her mobile. She had just come back from an interview and was telling her friend how laid back the meeting was and how she wasn't too sure of the next steps of the process as it was a really informal meeting. The recurring theme from this phone call was that 1) her and the interviewer got along really well and had a lot in common 2) the meeting was very informal and relaxed. I wasn't at the interview so I cannot say for certain, but in my experience regardless of the type of interview that is happening whether it is a relaxed interview at a coffee shop or a behavioural interview in an office setting one thing is consistent: the employer is assessing your ability to perform the role and fit into the company. Different interviewers I find have different interviewing styles. For example some interviewers may create a very relaxed environment in the thinking this will draw out less practiced answers and give a more realistic view of the person and their abilities while other interviewers may put the candidate "under the pump" to see how they react in a stressful situation. There are as many interviewing styles as there are interviewers. I think candidates regardless of the type of interview need to be professional and honest in both their skills/experiences, abilities and career plans (if you know what they are). Even though an interview may be informal, you shouldn't slip into complacency. You should not forget the end goal of the interview which is to get a job. Business happens outside of the office walls and while you may meet someone for a coffee it is still a business meeting no matter how relaxed the setting. You don't need to be stick in the mud and not let your personality shine through, but that first impression you make may play a big part in how far in the interview process you go. This article was originally posted on David Talamelli's Blog - David's Journal on Tap

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  • The Inside View on InsideView

    - by steve.diamond
    Call me a mooch. One of my favorite things about the Sales 2.0 conference held in San Francisco a couple of weeks ago was the venue (Four Seasons Hotel) and the food. But higher on the list was the quality of companies and people who attended. Our peer and 2.0 impresario Ken Pulverman used his trusty new Kodak Zi8 to capture a medley of elevator pitches from vendors who exhibited at the conference. We had many "FOOCROD" in attendance (Friends of Oracle CRM On Demand). And we love our friends. But we particularly liked this pitch from Tom Gwynn of InsideView, showcasing the value proposition of SalesView combined with Oracle CRM On Demand.

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  • SIM to OIM Migration: A How-to Guide to Avoid Costly Mistakes (SDG Corporation)

    - by Darin Pendergraft
    In the fall of 2012, Oracle launched a major upgrade to its IDM portfolio: the 11gR2 release.  11gR2 had four major focus areas: More simplified and customizable user experience Support for cloud, mobile, and social applications Extreme scalability Clear upgrade path For SUN migration customers, it is critical to develop and execute a clearly defined plan prior to beginning this process.  The plan should include initiation and discovery, assessment and analysis, future state architecture, review and collaboration, and gap analysis.  To help better understand your upgrade choices, SDG, an Oracle partner has developed a series of three whitepapers focused on SUN Identity Manager (SIM) to Oracle Identity Manager (OIM) migration. In the second of this series on SUN Identity Manager (SIM) to Oracle Identity Manager (OIM) migration, Santosh Kumar Singh from SDG  discusses the proper steps that should be taken during the planning-to-post implementation phases to ensure a smooth transition from SIM to OIM. Read the whitepaper for Part 2: Download Part 2 from SDGC.com In the last of this series of white papers, Santosh will talk about Identity and Access Management best practices and how these need to be considered when going through with an OIM migration. If you have not taken the opportunity, please read the first in this series which discusses the Migration Approach, Methodology, and Tools for you to consider when planning a migration from SIM to OIM. Read the white paper for part 1: Download Part 1 from SDGC.com About the Author: Santosh Kumar Singh Identity and Access Management (IAM) Practice Leader Santosh, in his capacity as SDG Identity and Access Management (IAM) Practice Leader, has direct senior management responsibility for the firm's strategy, planning, competency building, and engagement deliverance for this Practice. He brings over 12+ years of extensive IT, business, and project management and delivery experience, primarily within enterprise directory, single sign-on (SSO) application, and federated identity services, provisioning solutions, role and password management, and security audit and enterprise blueprint. Santosh possesses strong architecture and implementation expertise in all areas within these technologies and has repeatedly lead teams in successfully deploying complex technical solutions. About SDG: SDG Corporation empowers forward thinking companies to strategize their future, realize their vision, and minimize their IT risk. SDG distinguishes itself by offering flexible business models to fit their clients’ needs; faster time-to-market with its pre-built solutions and frameworks; a broad-based foundation of domain experts, and deep program management expertise. (www.sdgc.com)

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  • Desigual Extiende Uso de Oracle ® ATG Web Commerce para potenciar su expansión internacional en línea

    - by Noelia Gomez
    Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 Desigual, la empresa de moda internacional, ha extendido el uso de Oracle® ATG Web Commerce para dar soporte a su expansión creciente de sus capacidades comerciales de manera internacional y para ayudar a ofrecer un servicio de compra más personalizado a más clientes de manera global. Desigual eligió primero Oracle ATG Web Commerce en 2006 para lanzar su plataforma B2B y automatizar sus ventas a su negocio completo de ventas, Entonces, en Octubre de 2010, Desigual lanzó su plataforma B2C usando Oracle ATG Web Commerce, y ahora ofrece operaciones online en nueve países y 11 lenguas diferentes. Para dar soporte a esta creciente expansión de sus operaciones comerciales y de merchandising en otras geografías, Desigual decidió completar su arquitectura existente con Oracle ATG Web Commerce Merchandising y Oracle ATG Web Commerce Service Center. Además, Desigual implementará Oracle Endeca Guided Search para permitir a los clientes adaptarse de manera más eficiente con su entorno comercial y encontrar rápidamente los productos más relevantes y deseados. Desigual usará las aplicaciones de Oracle para permitir a los usuarios del negocio ganar el control sobre cómo ofrece la compañía una experiencia al cliente más personalizada y conectada a través de los diferentes canales, promoviendo ofertas personalizadas a cada cliente, priorizando los resultados de búsqueda e integrando las operaciones de la web con el contact center sin problemas para aumentar la satisfacción y mejorar los resultados de las conversaciones. Desde que se lanzara en 2002, el minorista español ha crecido rápidamente y ahora ofrece su original moda en sus 200 tiendas propias , 7000 minoristas autorizados y 1700 tiendas de concesión en 55 países. Infórmese con mayor profundidad de nuestras soluciones Oracle Customer Experience aquí. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • EVENT RECAP: Oracle Day & Product Fair - Ft. Lauderdale

    - by cwarticki
    Are you attending any of the Oracle Days and other Events? They are fantastic!  Keep track of the Oracle Events by following @OracleEvents on Twitter.  Also, stay in the know by subscribing to one of the several Oracle Newsletters. Those will also keep you posted of upcoming in-person and webcast events. From the Oracle Events website, simply navigate to your geography and refine your options to locate what interests you. You can also perform keyword searches. Today, I had the opportunity to participate in the Oracle Day & Product Fair in Ft. Lauderdale, Florida  Thanks to those who stopped by to ask your support questions and watched me demo My Oracle Support features and best practices. (Bob Stanoch, Sales Consulting Manager giving the 2nd keynote address on Exadata below) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} It was a pleasant surprise to run into my former Oracle colleague Josh Tieso.  Josh (pictured right) is Sr. Oracle DBA at United Healthcare. He used to work for Oracle Support years ago but for the last 6 years at UHC. Josh is a member of the ERP DBA team, working with Exalogic, Oracle ERP R12, & RAC. Along the exhibit/vendor row, I met with Marco Gangano, National Sales Manager at Mythics. It was great getting to meet Marco and I look forward to working with his company with regards to Support Best Practices. In addition, Lissette Paez (left) was representing TAM Training.  TAM Training is an Oracle University, award-winning training partner.  They cover training across the scope of Oracle products with 7 facilities in the U.S.  Lissette and I have done a couple of these Oracle Days before.  It's great to see familiar faces.  A little while ago, I was down in this area to work with Citrix with an onsite session on Support Best Practices.  Pablo Leon and Alberto Gonzalez (right)came to chat with me over at the Support booth.  They wanted to know when I was giving my session.  Unfortunately, not this time guys. I'm on booth duty only. Keep in touch. Many thanks to our sponsors: BIAS, Cloudera, Intel and TekStream Solutions.Come attend one of the many Oracle Days & other events planned for you. -Chris WartickiGlobal Customer Management

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  • SOA &amp; E2.0 Partner Community Forum XIII registration is open

    - by Jürgen Kress
    INVITATION TO THE ORACLE SOA AND E2.0 PARTNER COMMUNITY FORUM Do you want to learn about how to sell the value of Fusion Middleware by combining SOA and E2.0 Solutions? We would like to invite you to become updated and trained at our SOA and E2.0 Partner Community Forum March on 15th and 16th 2011 in Utrecht, The Netherlands. Keynote: Andrew Sutherland and Andrew Gilboy The Oracle SOA and E2.0 Partner Community Forum is a wonderful opportunity to: learn how to sell the value of Fusion Middleware bij combining SOA and E2.0 solutions meet with Oracle SOA and E2.0 Product management exchange knowledge learn from successful SOA, BPM, WebCenter and UCM implementations understand Oracle's Fusion Applications Strategy network within the Oracle SOA Partner Community and the Oracle E2.0 Partner Community During this highly informative event you can learn about partner success stories, participate in an array of break out sessions, exchange information with other partners and enjoy a vibrant panel discussion. Additionally to the SOA and E2.0 Partner Community Forum, you can participate in technical hands on workshops on March 17th and 18th. The goal of these workshops is to prepare you for customer implementations. Places are limited, so don't delay and register now by clicking here. Registration takes a few minutes and is free of charge, except in case of cancellation or no show (cancellation fee € 150). For more information, please visit our website. Best regards Jürgen Kress & Hans Blaas SOA & E2.0 Partner Adoption EMEA Agenda March 15th 2011 Welcome & Introduction Keynote Oracle Middleware Strategy and information on Application Grid and Exalogic Andrew Sutherland, SVP Middleware Sales EMEA, Oracle Keynote Managing Online Customer, Partner and Employee Engagement with Oracle E2.0 Solutions Andrew Gilboy, VP E2.0 Sales EMEA, Oracle Partner SOA/BPM Reference Case Partner WebCenter/UCM Reference Case SOA Suite PS3 David Shaffer, VP Product Management, Oracle Why Specialization is important for Partners Nick Kritikos, Hans Blaas & Jürgen Kress, Alliances & Channels, Oracle   Agenda March 16th 2011 Welcome & Introduction Day II Breakout round 1 - SOA Suite 11g PS3 & OSB - Importance of ADF & JDeveloper - SOA Security IDM - WebCenter PS3, Whats new - E2.0 Sales Plays Breakout round 2 - WebCenter PS3, Whats new - Application Management Enterprise manager and Amberpoint - ADF/WebCenter 11g integration with BPM Suite 11g - Importance of ADF & JDeveloper - JCAPS & OC4J migration opportunities for service business Breakout round 3 - BPM 11g: Whats new - Universal Content management 11g - SOA Security Management - E2.0 Surrounding Products: ATG, Documaker, Primavera - Middleware Industry Value Propositions & Sales Play Fusion Application SOA & E2.0 Summary & Closing For registration and additional information, please visit our website. For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Community,SOA,SOA Partner Community Forum,SOA Community Forum,OPN,Jürgen Kress

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  • CRM@Oracle Series: Sales Pipeline Visibility

    - by tony.berk
    Can you see it? Should you see it all? Who else should see it? Can their manager see it? What is it? Today's slidecast discusses the popular topic of sales pipeline visibility within a CRM application and how Oracle implemented visibility in our global implementation of Siebel CRM. This post is next in the CRM@Oracle Series, which discusses Oracle's internal use of Oracle CRM products such as Siebel CRM and Oracle CRM On Demand. Oracle's requirements include a variety of different organizations, roles and responsibilities. Oracle's Applications IT CRM Systems team, responsible for deploying Siebel CRM within Oracle, implemented a number of creative solutions to address the requirements, and they are shared in the slidecast. CRM@Oracle - Sales Pipeline Visibility Click here to learn more about Oracle CRM products and here to learn about other customers using Oracle CRM products. We want to hear from you! If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, let us know and we'll get it on our list. In the meantime, enjoy today's update on the CRM@Oracle series.

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