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• What email providers have extremely high reliability and robust SLAs?

  - by Benjamin Manns

  My dad is a professor who does part-time law practice. He had been using his university email address for professional correspondence, when he found out that the university had permanently lost 16 business-related emails in their spam filter (with no apology, notification, or compensation). What I am looking for now is an email provider (preferably with Exchange, but not required) with very high reliability and a SLA that is basically an insurance policy. I have looked at Google Apps's SLA, but this will not suit. I am looking for a provider who will take $X per month in registration fees, and will: Alert me when there is any downtime. Promptly fix the issue Pay me a fee ($Y) whenever there is downtime. I want a significant, contractual reason for them to be diligent in their service. Free service for me is not enough.

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• change email address format with minimal disruption

  - by femi

  Hello, all the email addresses in my organization are in the format [email protected]. this was started when we were a small organization. Now we have grown and need to use something a bit more professional like [email protected] how can this change be implemented with minimal disruption? We currently only use smarteremail. Could recieving ONLY with the old and replying with the new be a solution..till we wean our recipients off the old email address? Any suggestions are welcome. How will moving to exchange help in this instance? Can it be configured to automatically send out using a different address? Thanks

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• How to clear Outlook's Exchance cache address book information

  - by Assaf

  When a new email address is added to our company's Exchange server it doesn't show up immediately on my Outlook, and I suspect that it's because of the "cached mode". When I disable cached mode and restart outlook I see the new address fine. But when I restore cached mode and restart outlook it's missing again. So I guess the cache wasn't updated by this move. I tried deleting the .nk2 file in %appdata%\Microsoft\Outlook, but that didn't help. How can I force Outlook to clear its address book cache?

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• Removing emails from all mailbox with certain text in subject

  - by Doug Luxem

  So, we had an errant program kick off about 15,000 emails to our users. I have our spam filters now blocking these on the edge until that gets resolved, but now I would like to clean our our users' mailboxes for them. Is there anyway with Exchange 2007 to remove all emails with certain text in the subject line? It would need to be a partial match because the subject changes slightly for each email. I am trying to do this with Forefront's manual scan job + content filter, but it does not seem to like partial matches on the subject.

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• Removing emails from all mailboxes with certain text in subject

  - by Doug Luxem

  So, we had an errant program kick off about 15,000 emails to our users. I have our spam filters now blocking these on the edge until that gets resolved, but now I would like to clean our our users' mailboxes for them. Is there anyway with Exchange 2007 to remove all emails with certain text in the subject line? It would need to be a partial match because the subject changes slightly for each email. I am trying to do this with Forefront's manual scan job + content filter, but it does not seem to like partial matches on the subject.

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• Moving distribution lists in Public Folders to Sharepoint Contacts?

  - by Mike

  Now I know that if I connect to contact list in Sharepoint and drag and drop everything from the Exchange Public Folder contact list to the Sharepoint Contact list (connected through Outlook) it will transfer everything in the contact list to the sharepoint contact list. What about distribution lists? Has anyone had a workaround for this? If a contact list is full of distribution lists the Contacts won't migrate over and the Sync Issues - Local Failures folder is populated with all the distribution lists that couldn't be migrated. Is there a way to migrate distribution lists? Any ideas how to set up the sharepoint contact list like a public folder contact list of distrubition lists? How would that contact list look on sharepoint? Should I just leave the contact lists that have distribution lists on public folders?

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• Spam just keeps on coming

  - by Campo

  I administer a Windows Server 2003 with Exchange 2003 as well as GFI installed. I am watching the GFI dashboard and every third email is spam. Not only that it goes to a non existent address then the [email protected] sends out an NDR to the sender. Should I be worried about this? I know it is directory harvesting but we have directory harvesting turned on in GFI and I do see it is working but obviously doesn't work for emails that don't exist. My issue is I would turn off NDR but then people who legitimately mistype and email address to our domain will never know their email did not get to the recipient. What do others do to combat spam? Is 3 times the amount of spam to ham normal? We filter out 90% of the spam but some does get into the users inbox. Thanks for the suggestions and advice!

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• IMCEMAILTO and exghost

  - by Steve

  One of my associates sent an email to me that was also sent to a client. The client's email address appears to be mangled, however. He says he sent it twice---the first one bounced and the second did not. The email address he sent it to was: [email protected] My searches on Google indicate that the MAILTO could be a bad protocol but I didn't know how the email address would be interpreted by exchange server. What email address was the email sent to, how did IMCEMAILTO get there, and does it have any change of getting delivered?

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• outlook security alert after adding a second wireless access point to the network

  - by Mark

  Just added a Netgear WG103 Wireless Access Point in our conference room to allow visitors to access the internet through out internal network. When switched on visitors can connect to the intenet and everything works fine. Except, when the Access Point is switched on, normal users of the network get a Security Alert when they try to start Outlook 2007. The Security Alert is the same as the one shown in question 148526 asked by desiny back in June 2010 (http://serverfault.com/questions/148526/outlook-security-alert-following-exchange-2007-upgrade-to-sp2) rather than "autodiscover.ad.unc.edu" my security alert references our "Remote.server.org.uk". If I view the certificate it relates to "Netgear HTTPS:....", but the only Netgear equipment we have is the new Access Point installed in the conference room. If the Access Point is not switched on we do not get the Security Alert. At first I thought it was because we had selected "WPA-PSK & WPA2-PSK" Network Authentication Type but it continues to occur even if we opt for "Shared Key" WEP Data Encryption. I do not understand why adding a Netgear Wireless Access point would cause Outlook to issue a Security Alert when users try to read their email. Does anyone know what I have to do to get rid of the Security Alert? Thanks in advance for reading this and helping me out.

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• Convert Public Folders to a PST

  - by TrueDuality

  Alrighty so I've got a tricky one. I currently have a public folder database (edb & stm) residing on an Exchange 2003 folder. I need to export them into a pst file or otherwise make it so that I can manually get the data in it to end-users. I can not use the export feature built into Outlook as some of the folder refer to another server which doen't have the data. Trying only results in the Outlook Client hanging for close to an hour before giving an error about not finding the data. So this will need to be a server side export. There are a few tools out there that seem to be available for converting edb & stm files to psts but they are quite expensive. Does anybody have any ideas?

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• Sync a specific folder of contacts to iPhone

  - by colemanm

  Is there a simple way to organize contacts in Outlook/Entourage and only have a subset of them synchronize with the iPhone over Exchange ActiveSync? Our CEO has thousands of contacts in his mailbox, but would prefer if only a small portion of them synched to his phone over the air... The iPhone's performance takes a huge hit keeping that massive dataset in order. If he could put some of the records in subfolders or something and only sync the top level, I think that would work for him. Does anyone know if this is possible?

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• Outlook Replies with Inline Comments

  - by BillN

  I have a user who uses Word as his e-mail editor. Often when replying to an e-mail, he'll insert his comments into the body of the original e-mail. Since he is using Word as the editor, these show as [User Name] Comment Text in a contrasting color. However, some users see the comments in their Outlook, and others do not. I've tried Selecting/DeSelecting Word as the e-mail editor on the recipients, and it does not seem to make a difference. We are using Exchange 2007 with Outlook 2003 and Outlook 2007 clients along with a few Entourage Clients. There does not seem to be a pattern related to which client is used, but Entourage seems to be more likely to have the problem. TIA, Bill

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• Outlook 2003 won't send mail

  - by RKid

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• Outlook 2003 won't send mail

  - by Ho Li Cow

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• Email bounce back 550 5.1.1 recipient rejected

  - by Stan

  A client recently switched to Exchange Server / Outlook for their email. Since then emails from my company to any email address at their company bounce back from the System Administrator with this error: Your message did not reach some or all of the intended recipients. Subject: Email Solution Sent: 12/12/2012 11:08 AM The following recipient(s) cannot be reached: '[email protected]' on 12/12/2012 11:08 AM 550 5.1.1 <[email protected]> recipient rejected Looking in the Message Options of the bounce back email shows no data in the Internet Header field. My client's IT guy says we're not being blocked, but I cant think of any other reason the bounce would occur. Any suggestions on what questions to ask or how to fix this would be helpful. I'm using a desktop version of Outlook 2007 and connecting through my ISP. Thanks.

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• Messages going missing from Apple mailboxes

  - by Ho Li Cow

  A colleague has noticed random messages being deleted from her Apple Mailboxes. e.g. Message sent to client - client replies - original message nowhere to be found. Not in sent items/sent messages/junk/trash. No rules set up. Have tried rebuilding mailboxes but message doesn't show up. Quite worrying really as it was only noticed by chance so don't know how long/how widespread it is. Mail is controlled by Exchange 2003 server. Anyone come across this before or know what's happening? Many thanks MBP 2.53GHz OS X 10.5.8 Mail 3.6

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• Outlook 2007 Autodiscover Out Of Office Assistant

  - by Adam

  Hi We are having an issue trying to set the Out Of Office Assistant through Outlook 2007. It works fine through OWA but all of the users cannot set it through Outlook. They get: your out of office settings cannot be displayed because the server is unavailable We have run through: https://www.testexchangeconnectivity.com/ and we get this error: Certificate name validation error More info: Host name xxxxxxxxxxxx.com does not match any name found on the server certificate CN=*.securedwebspace.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT93715821, O=*.securedwebspace.com, C=GB Any ideas on how we can fix this? (Everything else seems to work fine - Its just the Out of Office through Outlook) Server is SBS 2008 with Exchange 2007 installed. Thanks

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• Outlook Replies with Inline Comments

  - by BillN

  I have a user who uses Word as his e-mail editor. Often when replying to an e-mail, he'll insert his comments into the body of the original e-mail. Since he is using Word as the editor, these show as [User Name] Comment Text in a contrasting color. However, some users see the comments in their Outlook, and others do not. I've tried Selecting/DeSelecting Word as the e-mail editor on the recipients, and it does not seem to make a difference. We are using Exchange 2007 with Outlook 2003 and Outlook 2007 clients along with a few Entourage Clients. There does not seem to be a pattern related to which client is used, but Entourage seems to be more likely to have the problem. TIA, Bill

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• meeting availability using iPhone/iOS calendars

  - by Jaymie

  Our management team all use iPhones with the built-in iOS calendar app. We're looking into getting Microsoft Exchange for everyone here, but that'll take us some weeks to plan and roll-out across the enterprise. In the meantime, I need to provide something so group meeting availability can be determined from those calendars. Google Calendar would be ideal ("find a time") if I could find a way to link to/export the iCloud calendars, but Apple don't seem to want to do that. I could ask the management team to recreate their events for the next few weeks in individual Google Calendars, but they won't want to do that and it's wasteful rekeying of data. Any suggestions you can provide will be gratefully received.

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• How to monitor Windows Server events with Centreon Nagios

  - by Miss M

  I want to monitor events on a Windows Exchange Server (Windows 2008 R2) and have installed NSclient ++ so I can use Centreon Nagios to monitor it. I did a bit of research and came across this question that I found somewhat helpful: How to monitor Windows host with Nagios? Nick Kavadias gave a good answer but it did not provide an explanation on how to configure the Nagios config file in such a way that it would monitor a specific service on the server. So, how do I set up a service in Nagios in such a way that it will detect when a windows event occurs on a server?

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• E2K7: Can't add jounaling mailbox to storage group

  - by Agent

  We just added a new SG to a standalone E2K7 server but Exchange pops an error when we try to enable journaling on it. The journal recipient mailbox was created a while back and as far as we can tell there are no issues with it. It's viewable in the GAL and accessible through OWA. The error is: Set-Mailboxdatabase Error:Obkect "domain.company.com/Journaling/Journal5" could not be found. Please make sure that it was spelled correctly or specify a different object. This Journal5 account is in a child domain (like all the other journaling mailboxes we have attached to other mailbox server SGs). We also tried attaching one of the working journaling mailboxes to this SG but they also popped back the same error. Event log is now showing any errors at all. We are running SP1 on this server. I've tried dismounting/remounting the store and bouncing the IS and SA services but that didn't help any. Any suggestions?

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• Password History Storage and Variability Comparison

  - by z3ke

  I believe this situation would be similar to many others out there, so maybe some of you can shed some light... Supposedly, when making password changes through MS exchange every 90 days, you cannot use any simple variation of one of your old passwords, up to whatever limit the admin's set for a system. My question: If your previous passwords are only stored as hashes, how can they check for the "just changed one letter" case. Wouldn't they have to have access to the old plain-text passwords in order to make those comparisons? The only other thing I can think of is if upon original creation of a password, they also stored all other one character permutations of it, so that they can be banned later?

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• Outlook 2003 won't send mail

  - by RKid

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• Outlook Public Calendar

  - by Mike

  Hello, I have a pretty big problem. My son just moved back to work for me in my firm. We set his computer up and installed Outlook03 connected to an Exchange 2000 server. All emails work, (internal/external) but I cannot for the life of me get his outlook to see the public shared calendar. Please let me know if you need any more info. OS is XP SP3, Office03 is SP3. Only other software that's installed are QuickBooks03-09 and Lacerte00-08. Edit: The calendar is in the public folder

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• Reducing the size of the EDB file.

  - by Toby

  I have hit an issue on a MS SBS machine where every morning the datastore for the exchange mailboxes dismounts itself. We believe the issue is that it has grown too large over time and needs cut down a bit. As part of this we have removed (purged) some mail files that were no longer needed, which should have given us a saving of roughly 3GB (more than enough saving for what we need). So I deleted the mailboxes, then purged them and noticed that the .edb file was still reporting the same size, I dismounted and remounted it to see if that would have any effect but it did not. Am I missing a step? I have read online that you can run offline defrag on the file but that seems to only save you a small amount of whitespace. Any help would be greatly appreciated.

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