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  • What’s new in ASP.NET 4.0: Core Features

    - by Rick Strahl
    Microsoft released the .NET Runtime 4.0 and with it comes a brand spanking new version of ASP.NET – version 4.0 – which provides an incremental set of improvements to an already powerful platform. .NET 4.0 is a full release of the .NET Framework, unlike version 3.5, which was merely a set of library updates on top of the .NET Framework version 2.0. Because of this full framework revision, there has been a welcome bit of consolidation of assemblies and configuration settings. The full runtime version change to 4.0 also means that you have to explicitly pick version 4.0 of the runtime when you create a new Application Pool in IIS, unlike .NET 3.5, which actually requires version 2.0 of the runtime. In this first of two parts I'll take a look at some of the changes in the core ASP.NET runtime. In the next edition I'll go over improvements in Web Forms and Visual Studio. Core Engine Features Most of the high profile improvements in ASP.NET have to do with Web Forms, but there are a few gems in the core runtime that should make life easier for ASP.NET developers. The following list describes some of the things I've found useful among the new features. Clean web.config Files Are Back! If you've been using ASP.NET 3.5, you probably have noticed that the web.config file has turned into quite a mess of configuration settings between all the custom handler and module mappings for the various web server versions. Part of the reason for this mess is that .NET 3.5 is a collection of add-on components running on top of the .NET Runtime 2.0 and so almost all of the new features of .NET 3.5 where essentially introduced as custom modules and handlers that had to be explicitly configured in the config file. Because the core runtime didn't rev with 3.5, all those configuration options couldn't be moved up to other configuration files in the system chain. With version 4.0 a consolidation was possible, and the result is a much simpler web.config file by default. A default empty ASP.NET 4.0 Web Forms project looks like this: <?xml version="1.0"?> <configuration> <system.web> <compilation debug="true" targetFramework="4.0" /> </system.web> </configuration> Need I say more? Configuration Transformation Files to Manage Configurations and Application Packaging ASP.NET 4.0 introduces the ability to create multi-target configuration files. This means it's possible to create a single configuration file that can be transformed based on relatively simple replacement rules using a Visual Studio and WebDeploy provided XSLT syntax. The idea is that you can create a 'master' configuration file and then create customized versions of this master configuration file by applying some relatively simplistic search and replace, add or remove logic to specific elements and attributes in the original file. To give you an idea, here's the example code that Visual Studio creates for a default web.Release.config file, which replaces a connection string, removes the debug attribute and replaces the CustomErrors section: <?xml version="1.0"?> <configuration xmlns:xdt="http://schemas.microsoft.com/XML-Document-Transform"> <connectionStrings> <add name="MyDB" connectionString="Data Source=ReleaseSQLServer;Initial Catalog=MyReleaseDB;Integrated Security=True" xdt:Transform="SetAttributes" xdt:Locator="Match(name)"/> </connectionStrings> <system.web> <compilation xdt:Transform="RemoveAttributes(debug)" /> <customErrors defaultRedirect="GenericError.htm" mode="RemoteOnly" xdt:Transform="Replace"> <error statusCode="500" redirect="InternalError.htm"/> </customErrors> </system.web> </configuration> You can see the XSL transform syntax that drives this functionality. Basically, only the elements listed in the override file are matched and updated – all the rest of the original web.config file stays intact. Visual Studio 2010 supports this functionality directly in the project system so it's easy to create and maintain these customized configurations in the project tree. Once you're ready to publish your application, you can then use the Publish <yourWebApplication> option on the Build menu which allows publishing to disk, via FTP or to a Web Server using Web Deploy. You can also create a deployment package as a .zip file which can be used by the WebDeploy tool to configure and install the application. You can manually run the Web Deploy tool or use the IIS Manager to install the package on the server or other machine. You can find out more about WebDeploy and Packaging here: http://tinyurl.com/2anxcje. Improved Routing Routing provides a relatively simple way to create clean URLs with ASP.NET by associating a template URL path and routing it to a specific ASP.NET HttpHandler. Microsoft first introduced routing with ASP.NET MVC and then they integrated routing with a basic implementation in the core ASP.NET engine via a separate ASP.NET routing assembly. In ASP.NET 4.0, the process of using routing functionality gets a bit easier. First, routing is now rolled directly into System.Web, so no extra assembly reference is required in your projects to use routing. The RouteCollection class now includes a MapPageRoute() method that makes it easy to route to any ASP.NET Page requests without first having to implement an IRouteHandler implementation. It would have been nice if this could have been extended to serve *any* handler implementation, but unfortunately for anything but a Page derived handlers you still will have to implement a custom IRouteHandler implementation. ASP.NET Pages now include a RouteData collection that will contain route information. Retrieving route data is now a lot easier by simply using this.RouteData.Values["routeKey"] where the routeKey is the value specified in the route template (i.e., "users/{userId}" would use Values["userId"]). The Page class also has a GetRouteUrl() method that you can use to create URLs with route data values rather than hardcoding the URL: <%= this.GetRouteUrl("users",new { userId="ricks" }) %> You can also use the new Expression syntax using <%$RouteUrl %> to accomplish something similar, which can be easier to embed into Page or MVC View code: <a runat="server" href='<%$RouteUrl:RouteName=user, id=ricks %>'>Visit User</a> Finally, the Response object also includes a new RedirectToRoute() method to build a route url for redirection without hardcoding the URL. Response.RedirectToRoute("users", new { userId = "ricks" }); All of these routines are helpers that have been integrated into the core ASP.NET engine to make it easier to create routes and retrieve route data, which hopefully will result in more people taking advantage of routing in ASP.NET. To find out more about the routing improvements you can check out Dan Maharry's blog which has a couple of nice blog entries on this subject: http://tinyurl.com/37trutj and http://tinyurl.com/39tt5w5. Session State Improvements Session state is an often used and abused feature in ASP.NET and version 4.0 introduces a few enhancements geared towards making session state more efficient and to minimize at least some of the ill effects of overuse. The first improvement affects out of process session state, which is typically used in web farm environments or for sites that store application sensitive data that must survive AppDomain restarts (which in my opinion is just about any application). When using OutOfProc session state, ASP.NET serializes all the data in the session statebag into a blob that gets carried over the network and stored either in the State server or SQL Server via the Session provider. Version 4.0 provides some improvement in this serialization of the session data by offering an enableCompression option on the web.Config <Session> section, which forces the serialized session state to be compressed. Depending on the type of data that is being serialized, this compression can reduce the size of the data travelling over the wire by as much as a third. It works best on string data, but can also reduce the size of binary data. In addition, ASP.NET 4.0 now offers a way to programmatically turn session state on or off as part of the request processing queue. In prior versions, the only way to specify whether session state is available is by implementing a marker interface on the HTTP handler implementation. In ASP.NET 4.0, you can now turn session state on and off programmatically via HttpContext.Current.SetSessionStateBehavior() as part of the ASP.NET module pipeline processing as long as it occurs before the AquireRequestState pipeline event. Output Cache Provider Output caching in ASP.NET has been a very useful but potentially memory intensive feature. The default OutputCache mechanism works through in-memory storage that persists generated output based on various lifetime related parameters. While this works well enough for many intended scenarios, it also can quickly cause runaway memory consumption as the cache fills up and serves many variations of pages on your site. ASP.NET 4.0 introduces a provider model for the OutputCache module so it becomes possible to plug-in custom storage strategies for cached pages. One of the goals also appears to be to consolidate some of the different cache storage mechanisms used in .NET in general to a generic Windows AppFabric framework in the future, so various different mechanisms like OutputCache, the non-Page specific ASP.NET cache and possibly even session state eventually can use the same caching engine for storage of persisted data both in memory and out of process scenarios. For developers, the OutputCache provider feature means that you can now extend caching on your own by implementing a custom Cache provider based on the System.Web.Caching.OutputCacheProvider class. You can find more info on creating an Output Cache provider in Gunnar Peipman's blog at: http://tinyurl.com/2vt6g7l. Response.RedirectPermanent ASP.NET 4.0 includes features to issue a permanent redirect that issues as an HTTP 301 Moved Permanently response rather than the standard 302 Redirect respond. In pre-4.0 versions you had to manually create your permanent redirect by setting the Status and Status code properties – Response.RedirectPermanent() makes this operation more obvious and discoverable. There's also a Response.RedirectToRoutePermanent() which provides permanent redirection of route Urls. Preloading of Applications ASP.NET 4.0 provides a new feature to preload ASP.NET applications on startup, which is meant to provide a more consistent startup experience. If your application has a lengthy startup cycle it can appear very slow to serve data to clients while the application is warming up and loading initial resources. So rather than serve these startup requests slowly in ASP.NET 4.0, you can force the application to initialize itself first before even accepting requests for processing. This feature works only on IIS 7.5 (Windows 7 and Windows Server 2008 R2) and works in combination with IIS. You can set up a worker process in IIS 7.5 to always be running, which starts the Application Pool worker process immediately. ASP.NET 4.0 then allows you to specify site-specific settings by setting the serverAutoStartEnabled on a particular site along with an optional serviceAutoStartProvider class that can be used to receive "startup events" when the application starts up. This event in turn can be used to configure the application and optionally pre-load cache data and other information required by the app on startup.  The configuration settings need to be made in applicationhost.config: <sites> <site name="WebApplication2" id="1"> <application path="/" serviceAutoStartEnabled="true" serviceAutoStartProvider="PreWarmup" /> </site> </sites> <serviceAutoStartProviders> <add name="PreWarmup" type="PreWarmupProvider,MyAssembly" /> </serviceAutoStartProviders> Hooking up a warm up provider is optional so you can omit the provider definition and reference. If you do define it here's what it looks like: public class PreWarmupProvider System.Web.Hosting.IProcessHostPreloadClient { public void Preload(string[] parameters) { // initialization for app } } This code fires and while it's running, ASP.NET/IIS will hold requests from hitting the pipeline. So until this code completes the application will not start taking requests. The idea is that you can perform any pre-loading of resources and cache values so that the first request will be ready to perform at optimal performance level without lag. Runtime Performance Improvements According to Microsoft, there have also been a number of invisible performance improvements in the internals of the ASP.NET runtime that should make ASP.NET 4.0 applications run more efficiently and use less resources. These features come without any change requirements in applications and are virtually transparent, except that you get the benefits by updating to ASP.NET 4.0. Summary The core feature set changes are minimal which continues a tradition of small incremental changes to the ASP.NET runtime. ASP.NET has been proven as a solid platform and I'm actually rather happy to see that most of the effort in this release went into stability, performance and usability improvements rather than a massive amount of new features. The new functionality added in 4.0 is minimal but very useful. A lot of people are still running pure .NET 2.0 applications these days and have stayed off of .NET 3.5 for some time now. I think that version 4.0 with its full .NET runtime rev and assembly and configuration consolidation will make an attractive platform for developers to update to. If you're a Web Forms developer in particular, ASP.NET 4.0 includes a host of new features in the Web Forms engine that are significant enough to warrant a quick move to .NET 4.0. I'll cover those changes in my next column. Until then, I suggest you give ASP.NET 4.0 a spin and see for yourself how the new features can help you out. © Rick Strahl, West Wind Technologies, 2005-2010Posted in ASP.NET  

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  • Guide to reduce TFS database growth using the Test Attachment Cleaner

    - by terje
    Recently there has been several reports on TFS databases growing too fast and growing too big.  Notable this has been observed when one has started to use more features of the Testing system.  Also, the TFS 2010 handles test results differently from TFS 2008, and this leads to more data stored in the TFS databases. As a consequence of this there has been released some tools to remove unneeded data in the database, and also some fixes to correct for bugs which has been found and corrected during this process.  Further some preventive practices and maintenance rules should be adopted. A lot of people have blogged about this, among these are: Anu’s very important blog post here describes both the problem and solutions to handle it.  She describes both the Test Attachment Cleaner tool, and also some QFE/CU releases to fix some underlying bugs which prevented the tool from being fully effective. Brian Harry’s blog post here describes the problem too This forum thread describes the problem with some solution hints. Ravi Shanker’s blog post here describes best practices on solving this (TBP) Grant Holidays blogpost here describes strategies to use the Test Attachment Cleaner both to detect space problems and how to rectify them.   The problem can be divided into the following areas: Publishing of test results from builds Publishing of manual test results and their attachments in particular Publishing of deployment binaries for use during a test run Bugs in SQL server preventing total cleanup of data (All the published data above is published into the TFS database as attachments.) The test results will include all data being collected during the run.  Some of this data can grow rather large, like IntelliTrace logs and video recordings.   Also the pushing of binaries which happen for automated test runs, including tests run during a build using code coverage which will include all the files in the deployment folder, contributes a lot to the size of the attached data.   In order to handle this systematically, I have set up a 3-stage process: Find out if you have a database space issue Set up your TFS server to minimize potential database issues If you have the “problem”, clean up the database and otherwise keep it clean   Analyze the data Are your database( s) growing ?  Are unused test results growing out of proportion ? To find out about this you need to query your TFS database for some of the information, and use the Test Attachment Cleaner (TAC) to obtain some  more detailed information. If you don’t have too many databases you can use the SQL Server reports from within the Management Studio to analyze the database and table sizes. Or, you can use a set of queries . I find queries often faster to use because I can tweak them the way I want them.  But be aware that these queries are non-documented and non-supported and may change when the product team wants to change them. If you have multiple Project Collections, find out which might have problems: (Disclaimer: The queries below work on TFS 2010. They will not work on Dev-11, since the table structure have been changed.  I will try to update them for Dev-11 when it is released.) Open a SQL Management Studio session onto the SQL Server where you have your TFS Databases. Use the query below to find the Project Collection databases and their sizes, in descending size order.  use master select DB_NAME(database_id) AS DBName, (size/128) SizeInMB FROM sys.master_files where type=0 and substring(db_name(database_id),1,4)='Tfs_' and DB_NAME(database_id)<>'Tfs_Configuration' order by size desc Doing this on one of our SQL servers gives the following results: It is pretty easy to see on which collection to start the work   Find out which tables are possibly too large Keep a special watch out for the Tfs_Attachment table. Use the script at the bottom of Grant’s blog to find the table sizes in descending size order. In our case we got this result: From Grant’s blog we learnt that the tbl_Content is in the Version Control category, so the major only big issue we have here is the tbl_AttachmentContent.   Find out which team projects have possibly too large attachments In order to use the TAC to find and eventually delete attachment data we need to find out which team projects have these attachments. The team project is a required parameter to the TAC. Use the following query to find this, replace the collection database name with whatever applies in your case:   use Tfs_DefaultCollection select p.projectname, sum(a.compressedlength)/1024/1024 as sizeInMB from dbo.tbl_Attachment as a inner join tbl_testrun as tr on a.testrunid=tr.testrunid inner join tbl_project as p on p.projectid=tr.projectid group by p.projectname order by sum(a.compressedlength) desc In our case we got this result (had to remove some names), out of more than 100 team projects accumulated over quite some years: As can be seen here it is pretty obvious the “Byggtjeneste – Projects” are the main team project to take care of, with the ones on lines 2-4 as the next ones.  Check which attachment types takes up the most space It can be nice to know which attachment types takes up the space, so run the following query: use Tfs_DefaultCollection select a.attachmenttype, sum(a.compressedlength)/1024/1024 as sizeInMB from dbo.tbl_Attachment as a inner join tbl_testrun as tr on a.testrunid=tr.testrunid inner join tbl_project as p on p.projectid=tr.projectid group by a.attachmenttype order by sum(a.compressedlength) desc We then got this result: From this it is pretty obvious that the problem here is the binary files, as also mentioned in Anu’s blog. Check which file types, by their extension, takes up the most space Run the following query use Tfs_DefaultCollection select SUBSTRING(filename,len(filename)-CHARINDEX('.',REVERSE(filename))+2,999)as Extension, sum(compressedlength)/1024 as SizeInKB from tbl_Attachment group by SUBSTRING(filename,len(filename)-CHARINDEX('.',REVERSE(filename))+2,999) order by sum(compressedlength) desc This gives a result like this:   Now you should have collected enough information to tell you what to do – if you got to do something, and some of the information you need in order to set up your TAC settings file, both for a cleanup and for scheduled maintenance later.    Get your TFS server and environment properly set up Even if you have got the problem or if have yet not got the problem, you should ensure the TFS server is set up so that the risk of getting into this problem is minimized.  To ensure this you should install the following set of updates and components. The assumption is that your TFS Server is at SP1 level. Install the QFE for KB2608743 – which also contains detailed instructions on its use, download from here. The QFE changes the default settings to not upload deployed binaries, which are used in automated test runs. Binaries will still be uploaded if: Code coverage is enabled in the test settings. You change the UploadDeploymentItem to true in the testsettings file. Be aware that this might be reset back to false by another user which haven't installed this QFE. The hotfix should be installed to The build servers (the build agents) The machine hosting the Test Controller Local development computers (Visual Studio) Local test computers (MTM) It is not required to install it to the TFS Server, test agents or the build controller – it has no effect on these programs. If you use the SQL Server 2008 R2 you should also install the CU 10 (or later).  This CU fixes a potential problem of hanging “ghost” files.  This seems to happen only in certain trigger situations, but to ensure it doesn’t bite you, it is better to make sure this CU is installed. There is no such CU for SQL Server 2008 pre-R2 Work around:  If you suspect hanging ghost files, they can be – with some mental effort, deduced from the ghost counters using the following SQL query: use master SELECT DB_NAME(database_id) as 'database',OBJECT_NAME(object_id) as 'objectname', index_type_desc,ghost_record_count,version_ghost_record_count,record_count,avg_record_size_in_bytes FROM sys.dm_db_index_physical_stats (DB_ID(N'<DatabaseName>'), OBJECT_ID(N'<TableName>'), NULL, NULL , 'DETAILED') The problem is a stalled ghost cleanup process.  Restarting the SQL server after having stopped all components that depends on it, like the TFS Server and SPS services – that is all applications that connect to the SQL server. Then restart the SQL server, and finally start up all dependent processes again.  (I would guess a complete server reboot would do the trick too.) After this the ghost cleanup process will run properly again. The fix will come in the next CU cycle for SQL Server R2 SP1.  The R2 pre-SP1 and R2 SP1 have separate maintenance cycles, and are maintained individually. Each have its own set of CU’s. When it comes I will add the link here to that CU. The "hanging ghost file” issue came up after one have run the TAC, and deleted enourmes amount of data.  The SQL Server can get into this hanging state (without the QFE) in certain cases due to this. And of course, install and set up the Test Attachment Cleaner command line power tool.  This should be done following some guidelines from Ravi Shanker: “When you run TAC, ensure that you are deleting small chunks of data at regular intervals (say run TAC every night at 3AM to delete data that is between age 730 to 731 days) – this will ensure that small amounts of data are being deleted and SQL ghosted record cleanup can catch up with the number of deletes performed. “ This rule minimizes the risk of the ghosted hang problem to occur, and further makes it easier for the SQL server ghosting process to work smoothly. “Run DBCC SHRINKDB post the ghosted records are cleaned up to physically reclaim the space on the file system” This is the last step in a 3 step process of removing SQL server data. First they are logically deleted. Then they are cleaned out by the ghosting process, and finally removed using the shrinkdb command. Cleaning out the attachments The TAC is run from the command line using a set of parameters and controlled by a settingsfile.  The parameters point out a server uri including the team project collection and also point at a specific team project. So in order to run this for multiple team projects regularly one has to set up a script to run the TAC multiple times, once for each team project.  When you install the TAC there is a very useful readme file in the same directory. When the deployment binaries are published to the TFS server, ALL items are published up from the deployment folder. That often means much more files than you would assume are necessary. This is a brute force technique. It works, but you need to take care when cleaning up. Grant has shown how their settings file looks in his blog post, removing all attachments older than 180 days , as long as there are no active workitems connected to them. This setting can be useful to clean out all items, both in a clean-up once operation, and in a general There are two scenarios we need to consider: Cleaning up an existing overgrown database Maintaining a server to avoid an overgrown database using scheduled TAC   1. Cleaning up a database which has grown too big due to these attachments. This job is a “Once” job.  We do this once and then move on to make sure it won’t happen again, by taking the actions in 2) below.  In this scenario you should only consider the large files. Your goal should be to simply reduce the size, and don’t bother about  the smaller stuff. That can be left a scheduled TAC cleanup ( 2 below). Here you can use a very general settings file, and just remove the large attachments, or you can choose to remove any old items.  Grant’s settings file is an example of the last one.  A settings file to remove only large attachments could look like this: <!-- Scenario : Remove large files --> <DeletionCriteria> <TestRun /> <Attachment> <SizeInMB GreaterThan="10" /> </Attachment> </DeletionCriteria> Or like this: If you want only to remove dll’s and pdb’s about that size, add an Extensions-section.  Without that section, all extensions will be deleted. <!-- Scenario : Remove large files of type dll's and pdb's --> <DeletionCriteria> <TestRun /> <Attachment> <SizeInMB GreaterThan="10" /> <Extensions> <Include value="dll" /> <Include value="pdb" /> </Extensions> </Attachment> </DeletionCriteria> Before you start up your scheduled maintenance, you should clear out all older items. 2. Scheduled maintenance using the TAC If you run a schedule every night, and remove old items, and also remove them in small batches.  It is important to run this often, like every night, in order to keep the number of deleted items low. That way the SQL ghost process works better. One approach could be to delete all items older than some number of days, let’s say 180 days. This could be combined with restricting it to keep attachments with active or resolved bugs.  Doing this every night ensures that only small amounts of data is deleted. <!-- Scenario : Remove old items except if they have active or resolved bugs --> <DeletionCriteria> <TestRun> <AgeInDays OlderThan="180" /> </TestRun> <Attachment /> <LinkedBugs> <Exclude state="Active" /> <Exclude state="Resolved"/> </LinkedBugs> </DeletionCriteria> In my experience there are projects which are left with active or resolved workitems, akthough no further work is done.  It can be wise to have a cleanup process with no restrictions on linked bugs at all. Note that you then have to remove the whole LinkedBugs section. A approach which could work better here is to do a two step approach, use the schedule above to with no LinkedBugs as a sweeper cleaning task taking away all data older than you could care about.  Then have another scheduled TAC task to take out more specifically attachments that you are not likely to use. This task could be much more specific, and based on your analysis clean out what you know is troublesome data. <!-- Scenario : Remove specific files early --> <DeletionCriteria> <TestRun > <AgeInDays OlderThan="30" /> </TestRun> <Attachment> <SizeInMB GreaterThan="10" /> <Extensions> <Include value="iTrace"/> <Include value="dll"/> <Include value="pdb"/> <Include value="wmv"/> </Extensions> </Attachment> <LinkedBugs> <Exclude state="Active" /> <Exclude state="Resolved" /> </LinkedBugs> </DeletionCriteria> The readme document for the TAC says that it recognizes “internal” extensions, but it does recognize any extension. To run the tool do the following command: tcmpt attachmentcleanup /collection:your_tfs_collection_url /teamproject:your_team_project /settingsfile:path_to_settingsfile /outputfile:%temp%/teamproject.tcmpt.log /mode:delete   Shrinking the database You could run a shrink database command after the TAC has run in cases where there are a lot of data being deleted.  In this case you SHOULD do it, to free up all that space.  But, after the shrink operation you should do a rebuild indexes, since the shrink operation will leave the database in a very fragmented state, which will reduce performance. Note that you need to rebuild indexes, reorganizing is not enough. For smaller amounts of data you should NOT shrink the database, since the data will be reused by the SQL server when it need to add more records.  In fact, it is regarded as a bad practice to shrink the database regularly.  So on a daily maintenance schedule you should NOT shrink the database. To shrink the database you do a DBCC SHRINKDATABASE command, and then follow up with a DBCC INDEXDEFRAG afterwards.  I find the easiest way to do this is to create a SQL Maintenance plan including the Shrink Database Task and the Rebuild Index Task and just execute it when you need to do this.

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  • Is your team is a high-performing team?

    As a child I can remember looking out of the car window as my father drove along the Interstate in Florida while seeing prisoners wearing bright orange jump suits and prison guards keeping a watchful eye on them. The prisoners were taking part in a prison road gang. These road gangs were formed to help the state maintain the state highway infrastructure. The prisoner’s primary responsibilities are to pick up trash and debris from the roadway. This is a prime example of a work group or working group used by most prison systems in the United States. Work groups or working groups can be defined as a collection of individuals or entities working together to achieve a specific goal or accomplish a specific set of tasks. Typically these groups are only established for a short period of time and are dissolved once the desired outcome has been achieved. More often than not group members usually feel as though they are expendable to the group and some even dread that they are even in the group. "A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable." (Katzenbach and Smith, 1993) So how do you determine that a team is a high-performing team?  This can be determined by three base line criteria that include: consistently high quality output, the promotion of personal growth and well being of all team members, and most importantly the ability to learn and grow as a unit. Initially, a team can successfully create high-performing output without meeting all three criteria, however this will erode over time because team members will feel detached from the group or that they are not growing then the quality of the output will decline. High performing teams are similar to work groups because they both utilize a collection of individuals or entities to accomplish tasks. What distinguish a high-performing team from a work group are its characteristics. High-performing teams contain five core characteristics. These characteristics are what separate a group from a team. The five characteristics of a high-performing team include: Purpose, Performance Measures, People with Tasks and Relationship Skills, Process, and Preparation and Practice. A high-performing team is much more than a work group, and typically has a life cycle that can vary from team to team. The standard team lifecycle consists of five states and is comparable to a human life cycle. The five states of a high-performing team lifecycle include: Formulating, Storming, Normalizing, Performing, and Adjourning. The Formulating State of a team is first realized when the team members are first defined and roles are assigned to all members. This initial stage is very important because it can set the tone for the team and can ultimately determine its success or failure. In addition, this stage requires the team to have a strong leader because team members are normally unclear about specific roles, specific obstacles and goals that my lay ahead of them.  Finally, this stage is where most team members initially meet one another prior to working as a team unless the team members already know each other. The Storming State normally arrives directly after the formulation of a new team because there are still a lot of unknowns amongst the newly formed assembly. As a general rule most of the parties involved in the team are still getting used to the workload, pace of work, deadlines and the validity of various tasks that need to be performed by the group.  In this state everything is questioned because there are so many unknowns. Items commonly questioned include the credentials of others on the team, the actual validity of a project, and the leadership abilities of the team leader.  This can be exemplified by looking at the interactions between animals when they first meet.  If we look at a scenario where two people are walking directly toward each other with their dogs. The dogs will automatically enter the Storming State because they do not know the other dog. Typically in this situation, they attempt to define which is more dominating via play or fighting depending on how the dogs interact with each other. Once dominance has been defined and accepted by both dogs then they will either want to play or leave depending on how the dogs interacted and other environmental variables. Once the Storming State has been realized then the Normalizing State takes over. This state is entered by a team once all the questions of the Storming State have been answered and the team has been tested by a few tasks or projects.  Typically, participants in the team are filled with energy, and comradery, and a strong alliance with team goals and objectives.  A high school football team is a perfect example of the Normalizing State when they start their season.  The player positions have been assigned, the depth chart has been filled and everyone is focused on winning each game. All of the players encourage and expect each other to perform at the best of their abilities and are united by competition from other teams. The Performing State is achieved by a team when its history, working habits, and culture solidify the team as one working unit. In this state team members can anticipate specific behaviors, attitudes, reactions, and challenges are seen as opportunities and not problems. Additionally, each team member knows their role in the team’s success, and the roles of others. This is the most productive state of a group and is where all the time invested working together really pays off. If you look at an Olympic figure skating team skate you can easily see how the time spent working together benefits their performance. They skate as one unit even though it is comprised of two skaters. Each skater has their routine completely memorized as well as their partners. This allows them to anticipate each other’s moves on the ice makes their skating look effortless. The final state of a team is the Adjourning State. This state is where accomplishments by the team and each individual team member are recognized. Additionally, this state also allows for reflection of the interactions between team members, work accomplished and challenges that were faced. Finally, the team celebrates the challenges they have faced and overcome as a unit. Currently in the workplace teams are divided into two different types: Co-located and Distributed Teams. Co-located teams defined as the traditional group of people working together in an office, according to Andy Singleton of Assembla. This traditional type of a team has dominated business in the past due to inadequate technology, which forced workers to primarily interact with one another via face to face meetings.  Team meetings are primarily lead by the person with the highest status in the company. Having personally, participated in meetings of this type, usually a select few of the team members dominate the flow of communication which reduces the input of others in group discussions. Since discussions are dominated by a select few individuals the discussions and group discussion are skewed in favor of the individuals who communicate the most in meetings. In addition, Team members might not give their full opinions on a topic of discussion in part not to offend or create controversy amongst the team and can alter decision made in meetings towards those of the opinions of the dominating team members. Distributed teams are by definition spread across an area or subdivided into separate sections. That is exactly what distributed teams when compared to a more traditional team. It is common place for distributed teams to have team members across town, in the next state, across the country and even with the advances in technology over the last 20 year across the world. These teams allow for more diversity compared to the other type of teams because they allow for more flexibility regarding location. A team could consist of a 30 year old male Italian project manager from New York, a 50 year old female Hispanic from California and a collection of programmers from India because technology allows them to communicate as if they were standing next to one another.  In addition, distributed team members consult with more team members prior to making decisions compared to traditional teams, and take longer to come to decisions due to the changes in time zones and cultural events. However, team members feel more empowered to speak out when they do not agree with the team and to notify others of potential issues regarding the work that the team is doing. Virtual teams which are a subset of the distributed team type is changing organizational strategies due to the fact that a team can now in essence be working 24 hrs a day because of utilizing employees in various time zones and locations.  A primary example of this is with customer services departments, a company can have multiple call centers spread across multiple time zones allowing them to appear to be open 24 hours a day while all a employees work from 9AM to 5 PM every day. Virtual teams also allow human resources departments to go after the best talent for the company regardless of where the potential employee works because they will be a part of a virtual team all that is need is the proper technology to be setup to allow everyone to communicate. In addition to allowing employees to work from home, the company can save space and resources by not having to provide a desk for every team member. In fact, those team members that randomly come into the office can actually share one desk amongst multiple people. This is definitely a cost cutting plus given the current state of the economy. One thing that can turn a team into a high-performing team is leadership. High-performing team leaders need to focus on investing in ongoing personal development, provide team members with direction, structure, and resources needed to accomplish their work, make the right interventions at the right time, and help the team manage boundaries between the team and various external parties involved in the teams work. A team leader needs to invest in ongoing personal development in order to effectively manage their team. People have said that attitude is everything; this is very true about leaders and leadership. A team takes on the attitudes and behaviors of its leaders. This can potentially harm the team and the team’s output. Leaders must concentrate on self-awareness, and understanding their team’s group dynamics to fully understand how to lead them. In addition, always learning new leadership techniques from other effective leaders is also very beneficial. Providing team members with direction, structure, and resources that they need to accomplish their work collectively sounds easy, but it is not.  Leaders need to be able to effectively communicate with their team on how their work helps the company reach for its organizational vision. Conversely, the leader needs to allow his team to work autonomously within specific guidelines to turn the company’s vision into a reality.  This being said the team must be appropriately staffed according to the size of the team’s tasks and their complexity. These tasks should be clear, and be meaningful to the company’s objectives and allow for feedback to be exchanged with the leader and the team member and the leader and upper management. Now if the team is properly staffed, and has a clear and full understanding of what is to be done; the company also must supply the workers with the proper tools to achieve the tasks that they are asked to do. No one should be asked to dig a hole without being given a shovel.  Finally, leaders must reward their team members for accomplishments that they achieve. Awards could range from just a simple congratulatory email, a party to close the completion of a large project, or other monetary rewards. Managing boundaries is very important for team leaders because it can alter attitudes of team members and can add undue stress to the team which will force them to loose focus on the tasks at hand for the group. Team leaders should promote communication between team members so that burdens are shared amongst the team and solutions can be derived from hearing the opinions of multiple sources. This also reinforces team camaraderie and working as a unit. Team leaders must manage the type and timing of interventions as to not create an even bigger mess within the team. Poorly timed interventions can really deflate team members and make them question themselves. This could really increase further and undue interventions by the team leader. Typically, the best time for interventions is when the team is just starting to form so that all unproductive behaviors are removed from the team and that it can retain focus on its agenda. If an intervention is effectively executed the team will feel energized about the work that they are doing, promote communication and interaction amongst the group and improve moral overall. High-performing teams are very import to organizations because they consistently produce high quality output and develop a collective purpose for their work. This drive to succeed allows team members to utilize specific talents allowing for growth in these areas.  In addition, these team members usually take on a sense of ownership with their projects and feel that the other team members are irreplaceable. References: http://blog.assembla.com/assemblablog/tabid/12618/bid/3127/Three-ways-to-organize-your-team-co-located-outsourced-or-global.aspx Katzenbach, J.R. & Smith, D.K. (1993). The Wisdom of Teams: Creating the High-performance Organization. Boston: Harvard Business School.

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  • Windows Phone 7: Building a simple dictionary web client

    - by TechTwaddle
    Like I mentioned in this post a while back, I came across a dictionary web service called Aonaware that serves up word definitions from various dictionaries and is really easy to use. The services page on their website, http://services.aonaware.com/DictService/DictService.asmx, lists all the operations that are supported by the dictionary service. Here they are, Word Dictionary Web Service The following operations are supported. For a formal definition, please review the Service Description. Define Define given word, returning definitions from all dictionaries DefineInDict Define given word, returning definitions from specified dictionary DictionaryInfo Show information about the specified dictionary DictionaryList Returns a list of available dictionaries DictionaryListExtended Returns a list of advanced dictionaries (e.g. translating dictionaries) Match Look for matching words in all dictionaries using the given strategy MatchInDict Look for matching words in the specified dictionary using the given strategy ServerInfo Show remote server information StrategyList Return list of all available strategies on the server Follow the links above to get more information on each API. In this post we will be building a simple windows phone 7 client which uses this service to get word definitions for words entered by the user. The application will also allow the user to select a dictionary from all the available ones and look up the word definition in that dictionary. So of all the apis above we will be using only two, DictionaryList() to get a list of all supported dictionaries and DefineInDict() to get the word definition from a particular dictionary. Before we get started, a note to you all; I would have liked to implement this application using concepts from data binding, item templates, data templates etc. I have a basic understanding of what they are but, being a beginner, I am not very comfortable with those topics yet so I didn’t use them. I thought I’ll get this version out of the way and maybe in the next version I could give those a try. A somewhat scary mock-up of the what the final application will look like, Select Dictionary is a list picker control from the silverlight toolkit (you need to download and install the toolkit if you haven’t already). Below it is a textbox where the user can enter words to look up and a button beside it to fetch the word definition when clicked. Finally we have a textblock which occupies the remaining area and displays the word definition from the selected dictionary. Create a silverlight application for windows phone 7, AonawareDictionaryClient, and add references to the silverlight toolkit and the web service. From the solution explorer right on References and select Microsoft.Phone.Controls.Toolkit from under the .NET tab, Next, add a reference to the web service. Again right click on References and this time select Add Service Reference In the resulting dialog paste the service url in the Address field and press go, (url –> http://services.aonaware.com/DictService/DictService.asmx) once the service is discovered, provide a name for the NameSpace, in this case I’ve called it AonawareDictionaryService. Press OK. You can now use the classes and functions that are generated in the AonawareDictionaryClient.AonawareDictionaryService namespace. Let’s get the UI done now. In MainPage.xaml add a namespace declaration to use the toolkit controls, xmlns:toolkit="clr-namespace:Microsoft.Phone.Controls;assembly=Microsoft.Phone.Controls.Toolkit" the content of LayoutRoot is changed as follows, (sorry, no syntax highlighting in this post) <StackPanel x:Name="TitlePanel" Grid.Row="0" Margin="12,5,0,5">     <TextBlock x:Name="ApplicationTitle" Text="AONAWARE DICTIONARY CLIENT" Style="{StaticResource PhoneTextNormalStyle}"/>     <!--<TextBlock x:Name="PageTitle" Text="page name" Margin="9,-7,0,0" Style="{StaticResource PhoneTextTitle1Style}"/>--> </StackPanel> <!--ContentPanel - place additional content here--> <Grid x:Name="ContentPanel" Grid.Row="1" Margin="12,0,12,0">     <Grid.RowDefinitions>         <RowDefinition Height="Auto"/>         <RowDefinition Height="Auto"/>         <RowDefinition Height="*"/>     </Grid.RowDefinitions>     <toolkit:ListPicker Grid.Column="1" x:Name="listPickerDictionaryList"                         Header="Select Dictionary :">     </toolkit:ListPicker>     <Grid Grid.Row="1" Margin="0,5,0,0">         <Grid.ColumnDefinitions>             <ColumnDefinition Width="*"/>             <ColumnDefinition Width="Auto" />         </Grid.ColumnDefinitions>         <TextBox x:Name="txtboxInputWord" Grid.Column="0" GotFocus="OnTextboxInputWordGotFocus" />         <Button x:Name="btnGo" Grid.Column="1" Click="OnButtonGoClick" >             <Button.Content>                 <Image Source="/images/button-go.png"/>             </Button.Content>         </Button>     </Grid>     <ScrollViewer Grid.Row="2" x:Name="scrollViewer">         <TextBlock  Margin="12,5,12,5"  x:Name="txtBlockWordMeaning" HorizontalAlignment="Stretch"                    VerticalAlignment="Stretch" TextWrapping="Wrap"                    FontSize="26" />     </ScrollViewer> </Grid> I have commented out the PageTitle as it occupies too much valuable space, and the ContentPanel is changed to contain three rows. First row contains the list picker control, second row contains the textbox and the button, and the third row contains a textblock within a scroll viewer. The designer will now be showing the final ui, Now go to MainPage.xaml.cs, and add the following namespace declarations, using Microsoft.Phone.Controls; using AonawareDictionaryClient.AonawareDictionaryService; using System.IO.IsolatedStorage; A class called DictServiceSoapClient would have been created for you in the background when you added a reference to the web service. This class functions as a wrapper to the services exported by the web service. All the web service functions that we saw at the start can be access through this class, or more precisely through an object of this class. Create a data member of type DictServiceSoapClient in the Mainpage class, and a function which initializes it, DictServiceSoapClient DictSvcClient = null; private DictServiceSoapClient GetDictServiceSoapClient() {     if (null == DictSvcClient)     {         DictSvcClient = new DictServiceSoapClient();     }     return DictSvcClient; } We have two major tasks remaining. First, when the application loads we need to populate the list picker with all the supported dictionaries and second, when the user enters a word and clicks on the arrow button we need to fetch the word’s meaning. Populating the List Picker In the OnNavigatingTo event of the MainPage, we call the DictionaryList() api. This can also be done in the OnLoading event handler of the MainPage; not sure if one has an advantage over the other. Here’s the code for OnNavigatedTo, protected override void OnNavigatedTo(System.Windows.Navigation.NavigationEventArgs e) {     DictServiceSoapClient client = GetDictServiceSoapClient();     client.DictionaryListCompleted += new EventHandler<DictionaryListCompletedEventArgs>(OnGetDictionaryListCompleted);     client.DictionaryListAsync();     base.OnNavigatedTo(e); } Windows Phone 7 supports only async calls to web services. When we added a reference to the dictionary service, asynchronous versions of all the functions were generated automatically. So in the above function we register a handler to the DictionaryListCompleted event which will occur when the call to DictionaryList() gets a response from the server. Then we call the DictionaryListAsynch() function which is the async version of the DictionaryList() api. The result of this api will be sent to the handler OnGetDictionaryListCompleted(), void OnGetDictionaryListCompleted(object sender, DictionaryListCompletedEventArgs e) {     IsolatedStorageSettings settings = IsolatedStorageSettings.ApplicationSettings;     Dictionary[] listOfDictionaries;     if (e.Error == null)     {         listOfDictionaries = e.Result;         PopulateListPicker(listOfDictionaries, settings);     }     else if (settings.Contains("SavedDictionaryList"))     {         listOfDictionaries = settings["SavedDictionaryList"] as Dictionary[];         PopulateListPicker(listOfDictionaries, settings);     }     else     {         MessageBoxResult res = MessageBox.Show("An error occured while retrieving dictionary list, do you want to try again?", "Error", MessageBoxButton.OKCancel);         if (MessageBoxResult.OK == res)         {             GetDictServiceSoapClient().DictionaryListAsync();         }     }     settings.Save(); } I have used IsolatedStorageSettings to store a few things; the entire dictionary list and the dictionary that is selected when the user exits the application, so that the next time when the user starts the application the current dictionary is set to the last selected value. First we check if the api returned any error, if the error object is null e.Result will contain the list (actually array) of Dictionary type objects. If there was an error, we check the isolated storage settings to see if there is a dictionary list stored from a previous instance of the application and if so, we populate the list picker based on this saved list. Note that in this case there are chances that the dictionary list might be out of date if there have been changes on the server. Finally, if none of these cases are true, we display an error message to the user and try to fetch the list again. PopulateListPicker() is passed the array of Dictionary objects and the settings object as well, void PopulateListPicker(Dictionary[] listOfDictionaries, IsolatedStorageSettings settings) {     listPickerDictionaryList.Items.Clear();     foreach (Dictionary dictionary in listOfDictionaries)     {         listPickerDictionaryList.Items.Add(dictionary.Name);     }     settings["SavedDictionaryList"] = listOfDictionaries;     string savedDictionaryName;     if (settings.Contains("SavedDictionary"))     {         savedDictionaryName = settings["SavedDictionary"] as string;     }     else     {         savedDictionaryName = "WordNet (r) 2.0"; //default dictionary, wordnet     }     foreach (string dictName in listPickerDictionaryList.Items)     {         if (dictName == savedDictionaryName)         {             listPickerDictionaryList.SelectedItem = dictName;             break;         }     }     settings["SavedDictionary"] = listPickerDictionaryList.SelectedItem as string; } We first clear all the items from the list picker, add the dictionary names from the array and then create a key in the settings called SavedDictionaryList and store the dictionary list in it. We then check if there is saved dictionary available from a previous instance, if there is, we set it as the selected item in the list picker. And if not, we set “WordNet ® 2.0” as the default dictionary. Before returning, we save the selected dictionary in the “SavedDictionary” key of the isolated storage settings. Fetching word definitions Getting this part done is very similar to the above code. We get the input word from the textbox, call into DefineInDictAsync() to fetch the definition and when DefineInDictAsync completes, we get the result and display it in the textblock. Here is the handler for the button click, private void OnButtonGoClick(object sender, RoutedEventArgs e) {     txtBlockWordMeaning.Text = "Please wait..";     IsolatedStorageSettings settings = IsolatedStorageSettings.ApplicationSettings;     if (txtboxInputWord.Text.Trim().Length <= 0)     {         MessageBox.Show("Please enter a word in the textbox and press 'Go'");     }     else     {         Dictionary[] listOfDictionaries = settings["SavedDictionaryList"] as Dictionary[];         string selectedDictionary = listPickerDictionaryList.SelectedItem.ToString();         string dictId = "wn"; //default dictionary is wordnet (wn is the dict id)         foreach (Dictionary dict in listOfDictionaries)         {             if (dict.Name == selectedDictionary)             {                 dictId = dict.Id;                 break;             }         }         DictServiceSoapClient client = GetDictServiceSoapClient();         client.DefineInDictCompleted += new EventHandler<DefineInDictCompletedEventArgs>(OnDefineInDictCompleted);         client.DefineInDictAsync(dictId, txtboxInputWord.Text.Trim());     } } We validate the input and then select the dictionary id based on the currently selected dictionary. We need the dictionary id because the api DefineInDict() expects the dictionary identifier and not the dictionary name. We could very well have stored the dictionary id in isolated storage settings too. Again, same as before, we register a event handler for the DefineInDictCompleted event and call the DefineInDictAsync() method passing in the dictionary id and the input word. void OnDefineInDictCompleted(object sender, DefineInDictCompletedEventArgs e) {     WordDefinition wd = e.Result;     scrollViewer.ScrollToVerticalOffset(0.0f);     if (wd.Definitions.Length == 0)     {         txtBlockWordMeaning.Text = String.Format("No definitions were found for '{0}' in '{1}'", txtboxInputWord.Text.Trim(), listPickerDictionaryList.SelectedItem.ToString().Trim());     }     else     {         foreach (Definition def in wd.Definitions)         {             string str = def.WordDefinition;             str = str.Replace("  ", " "); //some formatting             txtBlockWordMeaning.Text = str;         }     } } When the api completes, e.Result will contain a WordDefnition object. This class is also generated in the background while adding the service reference. We check the word definitions within this class to see if any results were returned, if not, we display a message to the user in the textblock. If a definition was found the text on the textblock is set to display the definition of the word. Adding final touches, we now need to save the current dictionary when the application exits. A small but useful thing is selecting the entire word in the input textbox when the user selects it. This makes sure that if the user has looked up a definition for a really long word, he doesn’t have to press ‘clear’ too many times to enter the next word, protected override void OnNavigatingFrom(System.Windows.Navigation.NavigatingCancelEventArgs e) {     IsolatedStorageSettings settings = IsolatedStorageSettings.ApplicationSettings;     settings["SavedDictionary"] = listPickerDictionaryList.SelectedItem as string;     settings.Save();     base.OnNavigatingFrom(e); } private void OnTextboxInputWordGotFocus(object sender, RoutedEventArgs e) {     TextBox txtbox = sender as TextBox;     if (txtbox.Text.Trim().Length > 0)     {         txtbox.SelectionStart = 0;         txtbox.SelectionLength = txtbox.Text.Length;     } } OnNavigatingFrom() is called whenever you navigate away from the MainPage, since our application contains only one page that would mean that it is exiting. I leave you with a short video of the application in action, but before that if you have any suggestions on how to make the code better and improve it please do leave a comment. Until next time…

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  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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  • Convert from Procedural to Object Oriented Code

    - by Anthony
    I have been reading Working Effectively with Legacy Code and Clean Code with the goal of learning strategies on how to begin cleaning up the existing code-base of a large ASP.NET webforms application. This system has been around since 2005 and since then has undergone a number of enhancements. Originally the code was structured as follows (and is still largely structured this way): ASP.NET (aspx/ascx) Code-behind (c#) Business Logic Layer (c#) Data Access Layer (c#) Database (Oracle) The main issue is that the code is procedural masquerading as object-oriented. It virtually violates all of the guidelines described in both books. This is an example of a typical class in the Business Logic Layer: public class AddressBO { public TransferObject GetAddress(string addressID) { if (StringUtils.IsNull(addressID)) { throw new ValidationException("Address ID must be entered"); } AddressDAO addressDAO = new AddressDAO(); return addressDAO.GetAddress(addressID); } public TransferObject Insert(TransferObject addressDetails) { if (StringUtils.IsNull(addressDetails.GetString("EVENT_ID")) || StringUtils.IsNull(addressDetails.GetString("LOCALITY")) || StringUtils.IsNull(addressDetails.GetString("ADDRESS_TARGET")) || StringUtils.IsNull(addressDetails.GetString("ADDRESS_TYPE_CODE")) || StringUtils.IsNull(addressDetails.GetString("CREATED_BY"))) { throw new ValidationException( "You must enter an Event ID, Locality, Address Target, Address Type Code and Created By."); } string addressID = Sequence.GetNextValue("ADDRESS_ID_SEQ"); addressDetails.SetValue("ADDRESS_ID", addressID); string syncID = Sequence.GetNextValue("SYNC_ID_SEQ"); addressDetails.SetValue("SYNC_ADDRESS_ID", syncID); TransferObject syncDetails = new TransferObject(); Transaction transaction = new Transaction(); try { AddressDAO addressDAO = new AddressDAO(); addressDAO.Insert(addressDetails, transaction); // insert the record for the target TransferObject addressTargetDetails = new TransferObject(); switch (addressDetails.GetString("ADDRESS_TARGET")) { case "PARTY_ADDRESSES": { addressTargetDetails.SetValue("ADDRESS_ID", addressID); addressTargetDetails.SetValue("ADDRESS_TYPE_CODE", addressDetails.GetString("ADDRESS_TYPE_CODE")); addressTargetDetails.SetValue("PARTY_ID", addressDetails.GetString("PARTY_ID")); addressTargetDetails.SetValue("EVENT_ID", addressDetails.GetString("EVENT_ID")); addressTargetDetails.SetValue("CREATED_BY", addressDetails.GetString("CREATED_BY")); addressDAO.InsertPartyAddress(addressTargetDetails, transaction); break; } case "PARTY_CONTACT_ADDRESSES": { addressTargetDetails.SetValue("ADDRESS_ID", addressID); addressTargetDetails.SetValue("ADDRESS_TYPE_CODE", addressDetails.GetString("ADDRESS_TYPE_CODE")); addressTargetDetails.SetValue("PUBLIC_RELEASE_FLAG", addressDetails.GetString("PUBLIC_RELEASE_FLAG")); addressTargetDetails.SetValue("CONTACT_ID", addressDetails.GetString("CONTACT_ID")); addressTargetDetails.SetValue("EVENT_ID", addressDetails.GetString("EVENT_ID")); addressTargetDetails.SetValue("CREATED_BY", addressDetails.GetString("CREATED_BY")); addressDAO.InsertContactAddress(addressTargetDetails, transaction); break; } << many more cases here >> default: { break; } } // synchronise SynchronisationBO synchronisationBO = new SynchronisationBO(); syncDetails = synchronisationBO.Synchronise("I", transaction, "ADDRESSES", addressDetails.GetString("ADDRESS_TARGET"), addressDetails, addressTargetDetails); // commit transaction.Commit(); } catch (Exception) { transaction.Rollback(); throw; } return new TransferObject("ADDRESS_ID", addressID, "SYNC_DETAILS", syncDetails); } << many more methods are here >> } It has a lot of duplication, the class has a number of responsibilities, etc, etc - it is just generally 'un-clean' code. All of the code throughout the system is dependent on concrete implementations. This is an example of a typical class in the Data Access Layer: public class AddressDAO : GenericDAO { public static readonly string BASE_SQL_ADDRESSES = "SELECT " + " a.address_id, " + " a.event_id, " + " a.flat_unit_type_code, " + " fut.description as flat_unit_description, " + " a.flat_unit_num, " + " a.floor_level_code, " + " fl.description as floor_level_description, " + " a.floor_level_num, " + " a.building_name, " + " a.lot_number, " + " a.street_number, " + " a.street_name, " + " a.street_type_code, " + " st.description as street_type_description, " + " a.street_suffix_code, " + " ss.description as street_suffix_description, " + " a.postal_delivery_type_code, " + " pdt.description as postal_delivery_description, " + " a.postal_delivery_num, " + " a.locality, " + " a.state_code, " + " s.description as state_description, " + " a.postcode, " + " a.country, " + " a.lock_num, " + " a.created_by, " + " TO_CHAR(a.created_datetime, '" + SQL_DATETIME_FORMAT + "') as created_datetime, " + " a.last_updated_by, " + " TO_CHAR(a.last_updated_datetime, '" + SQL_DATETIME_FORMAT + "') as last_updated_datetime, " + " a.sync_address_id, " + " a.lat," + " a.lon, " + " a.validation_confidence, " + " a.validation_quality, " + " a.validation_status " + "FROM ADDRESSES a, FLAT_UNIT_TYPES fut, FLOOR_LEVELS fl, STREET_TYPES st, " + " STREET_SUFFIXES ss, POSTAL_DELIVERY_TYPES pdt, STATES s " + "WHERE a.flat_unit_type_code = fut.flat_unit_type_code(+) " + "AND a.floor_level_code = fl.floor_level_code(+) " + "AND a.street_type_code = st.street_type_code(+) " + "AND a.street_suffix_code = ss.street_suffix_code(+) " + "AND a.postal_delivery_type_code = pdt.postal_delivery_type_code(+) " + "AND a.state_code = s.state_code(+) "; public TransferObject GetAddress(string addressID) { //Build the SELECT Statement StringBuilder selectStatement = new StringBuilder(BASE_SQL_ADDRESSES); //Add WHERE condition selectStatement.Append(" AND a.address_id = :addressID"); ArrayList parameters = new ArrayList{DBUtils.CreateOracleParameter("addressID", OracleDbType.Decimal, addressID)}; // Execute the SELECT statement Query query = new Query(); DataSet results = query.Execute(selectStatement.ToString(), parameters); // Check if 0 or more than one rows returned if (results.Tables[0].Rows.Count == 0) { throw new NoDataFoundException(); } if (results.Tables[0].Rows.Count > 1) { throw new TooManyRowsException(); } // Return a TransferObject containing the values return new TransferObject(results); } public void Insert(TransferObject insertValues, Transaction transaction) { // Store Values string addressID = insertValues.GetString("ADDRESS_ID"); string syncAddressID = insertValues.GetString("SYNC_ADDRESS_ID"); string eventID = insertValues.GetString("EVENT_ID"); string createdBy = insertValues.GetString("CREATED_BY"); // postal delivery string postalDeliveryTypeCode = insertValues.GetString("POSTAL_DELIVERY_TYPE_CODE"); string postalDeliveryNum = insertValues.GetString("POSTAL_DELIVERY_NUM"); // unit/building string flatUnitTypeCode = insertValues.GetString("FLAT_UNIT_TYPE_CODE"); string flatUnitNum = insertValues.GetString("FLAT_UNIT_NUM"); string floorLevelCode = insertValues.GetString("FLOOR_LEVEL_CODE"); string floorLevelNum = insertValues.GetString("FLOOR_LEVEL_NUM"); string buildingName = insertValues.GetString("BUILDING_NAME"); // street string lotNumber = insertValues.GetString("LOT_NUMBER"); string streetNumber = insertValues.GetString("STREET_NUMBER"); string streetName = insertValues.GetString("STREET_NAME"); string streetTypeCode = insertValues.GetString("STREET_TYPE_CODE"); string streetSuffixCode = insertValues.GetString("STREET_SUFFIX_CODE"); // locality/state/postcode/country string locality = insertValues.GetString("LOCALITY"); string stateCode = insertValues.GetString("STATE_CODE"); string postcode = insertValues.GetString("POSTCODE"); string country = insertValues.GetString("COUNTRY"); // esms address string esmsAddress = insertValues.GetString("ESMS_ADDRESS"); //address/GPS string lat = insertValues.GetString("LAT"); string lon = insertValues.GetString("LON"); string zoom = insertValues.GetString("ZOOM"); //string validateDate = insertValues.GetString("VALIDATED_DATE"); string validatedBy = insertValues.GetString("VALIDATED_BY"); string confidence = insertValues.GetString("VALIDATION_CONFIDENCE"); string status = insertValues.GetString("VALIDATION_STATUS"); string quality = insertValues.GetString("VALIDATION_QUALITY"); // the insert statement StringBuilder insertStatement = new StringBuilder("INSERT INTO ADDRESSES ("); StringBuilder valuesStatement = new StringBuilder("VALUES ("); ArrayList parameters = new ArrayList(); // build the insert statement insertStatement.Append("ADDRESS_ID, EVENT_ID, CREATED_BY, CREATED_DATETIME, LOCK_NUM "); valuesStatement.Append(":addressID, :eventID, :createdBy, SYSDATE, 1 "); parameters.Add(DBUtils.CreateOracleParameter("addressID", OracleDbType.Decimal, addressID)); parameters.Add(DBUtils.CreateOracleParameter("eventID", OracleDbType.Decimal, eventID)); parameters.Add(DBUtils.CreateOracleParameter("createdBy", OracleDbType.Varchar2, createdBy)); // build the insert statement if (!StringUtils.IsNull(syncAddressID)) { insertStatement.Append(", SYNC_ADDRESS_ID"); valuesStatement.Append(", :syncAddressID"); parameters.Add(DBUtils.CreateOracleParameter("syncAddressID", OracleDbType.Decimal, syncAddressID)); } if (!StringUtils.IsNull(postalDeliveryTypeCode)) { insertStatement.Append(", POSTAL_DELIVERY_TYPE_CODE"); valuesStatement.Append(", :postalDeliveryTypeCode "); parameters.Add(DBUtils.CreateOracleParameter("postalDeliveryTypeCode", OracleDbType.Varchar2, postalDeliveryTypeCode)); } if (!StringUtils.IsNull(postalDeliveryNum)) { insertStatement.Append(", POSTAL_DELIVERY_NUM"); valuesStatement.Append(", :postalDeliveryNum "); parameters.Add(DBUtils.CreateOracleParameter("postalDeliveryNum", OracleDbType.Varchar2, postalDeliveryNum)); } if (!StringUtils.IsNull(flatUnitTypeCode)) { insertStatement.Append(", FLAT_UNIT_TYPE_CODE"); valuesStatement.Append(", :flatUnitTypeCode "); parameters.Add(DBUtils.CreateOracleParameter("flatUnitTypeCode", OracleDbType.Varchar2, flatUnitTypeCode)); } if (!StringUtils.IsNull(lat)) { insertStatement.Append(", LAT"); valuesStatement.Append(", :lat "); parameters.Add(DBUtils.CreateOracleParameter("lat", OracleDbType.Decimal, lat)); } if (!StringUtils.IsNull(lon)) { insertStatement.Append(", LON"); valuesStatement.Append(", :lon "); parameters.Add(DBUtils.CreateOracleParameter("lon", OracleDbType.Decimal, lon)); } if (!StringUtils.IsNull(zoom)) { insertStatement.Append(", ZOOM"); valuesStatement.Append(", :zoom "); parameters.Add(DBUtils.CreateOracleParameter("zoom", OracleDbType.Decimal, zoom)); } if (!StringUtils.IsNull(flatUnitNum)) { insertStatement.Append(", FLAT_UNIT_NUM"); valuesStatement.Append(", :flatUnitNum "); parameters.Add(DBUtils.CreateOracleParameter("flatUnitNum", OracleDbType.Varchar2, flatUnitNum)); } if (!StringUtils.IsNull(floorLevelCode)) { insertStatement.Append(", FLOOR_LEVEL_CODE"); valuesStatement.Append(", :floorLevelCode "); parameters.Add(DBUtils.CreateOracleParameter("floorLevelCode", OracleDbType.Varchar2, floorLevelCode)); } if (!StringUtils.IsNull(floorLevelNum)) { insertStatement.Append(", FLOOR_LEVEL_NUM"); valuesStatement.Append(", :floorLevelNum "); parameters.Add(DBUtils.CreateOracleParameter("floorLevelNum", OracleDbType.Varchar2, floorLevelNum)); } if (!StringUtils.IsNull(buildingName)) { insertStatement.Append(", BUILDING_NAME"); valuesStatement.Append(", :buildingName "); parameters.Add(DBUtils.CreateOracleParameter("buildingName", OracleDbType.Varchar2, buildingName)); } if (!StringUtils.IsNull(lotNumber)) { insertStatement.Append(", LOT_NUMBER"); valuesStatement.Append(", :lotNumber "); parameters.Add(DBUtils.CreateOracleParameter("lotNumber", OracleDbType.Varchar2, lotNumber)); } if (!StringUtils.IsNull(streetNumber)) { insertStatement.Append(", STREET_NUMBER"); valuesStatement.Append(", :streetNumber "); parameters.Add(DBUtils.CreateOracleParameter("streetNumber", OracleDbType.Varchar2, streetNumber)); } if (!StringUtils.IsNull(streetName)) { insertStatement.Append(", STREET_NAME"); valuesStatement.Append(", :streetName "); parameters.Add(DBUtils.CreateOracleParameter("streetName", OracleDbType.Varchar2, streetName)); } if (!StringUtils.IsNull(streetTypeCode)) { insertStatement.Append(", STREET_TYPE_CODE"); valuesStatement.Append(", :streetTypeCode "); parameters.Add(DBUtils.CreateOracleParameter("streetTypeCode", OracleDbType.Varchar2, streetTypeCode)); } if (!StringUtils.IsNull(streetSuffixCode)) { insertStatement.Append(", STREET_SUFFIX_CODE"); valuesStatement.Append(", :streetSuffixCode "); parameters.Add(DBUtils.CreateOracleParameter("streetSuffixCode", OracleDbType.Varchar2, streetSuffixCode)); } if (!StringUtils.IsNull(locality)) { insertStatement.Append(", LOCALITY"); valuesStatement.Append(", :locality"); parameters.Add(DBUtils.CreateOracleParameter("locality", OracleDbType.Varchar2, locality)); } if (!StringUtils.IsNull(stateCode)) { insertStatement.Append(", STATE_CODE"); valuesStatement.Append(", :stateCode"); parameters.Add(DBUtils.CreateOracleParameter("stateCode", OracleDbType.Varchar2, stateCode)); } if (!StringUtils.IsNull(postcode)) { insertStatement.Append(", POSTCODE"); valuesStatement.Append(", :postcode "); parameters.Add(DBUtils.CreateOracleParameter("postcode", OracleDbType.Varchar2, postcode)); } if (!StringUtils.IsNull(country)) { insertStatement.Append(", COUNTRY"); valuesStatement.Append(", :country "); parameters.Add(DBUtils.CreateOracleParameter("country", OracleDbType.Varchar2, country)); } if (!StringUtils.IsNull(esmsAddress)) { insertStatement.Append(", ESMS_ADDRESS"); valuesStatement.Append(", :esmsAddress "); parameters.Add(DBUtils.CreateOracleParameter("esmsAddress", OracleDbType.Varchar2, esmsAddress)); } if (!StringUtils.IsNull(validatedBy)) { insertStatement.Append(", VALIDATED_DATE"); valuesStatement.Append(", SYSDATE "); insertStatement.Append(", VALIDATED_BY"); valuesStatement.Append(", :validatedBy "); parameters.Add(DBUtils.CreateOracleParameter("validatedBy", OracleDbType.Varchar2, validatedBy)); } if (!StringUtils.IsNull(confidence)) { insertStatement.Append(", VALIDATION_CONFIDENCE"); valuesStatement.Append(", :confidence "); parameters.Add(DBUtils.CreateOracleParameter("confidence", OracleDbType.Decimal, confidence)); } if (!StringUtils.IsNull(status)) { insertStatement.Append(", VALIDATION_STATUS"); valuesStatement.Append(", :status "); parameters.Add(DBUtils.CreateOracleParameter("status", OracleDbType.Varchar2, status)); } if (!StringUtils.IsNull(quality)) { insertStatement.Append(", VALIDATION_QUALITY"); valuesStatement.Append(", :quality "); parameters.Add(DBUtils.CreateOracleParameter("quality", OracleDbType.Decimal, quality)); } // finish off the statement insertStatement.Append(") "); valuesStatement.Append(")"); // build the insert statement string sql = insertStatement + valuesStatement.ToString(); // Execute the INSERT Statement Dml dmlDAO = new Dml(); int rowsAffected = dmlDAO.Execute(sql, transaction, parameters); if (rowsAffected == 0) { throw new NoRowsAffectedException(); } } << many more methods go here >> } This system was developed by me and a small team back in 2005 after a 1 week .NET course. Before than my experience was in client-server applications. Over the past 5 years I've come to recognise the benefits of automated unit testing, automated integration testing and automated acceptance testing (using Selenium or equivalent) but the current code-base seems impossible to introduce these concepts. We are now starting to work on a major enhancement project with tight time-frames. The team consists of 5 .NET developers - 2 developers with a few years of .NET experience and 3 others with little or no .NET experience. None of the team (including myself) has experience in using .NET unit testing or mocking frameworks. What strategy would you use to make this code cleaner, more object-oriented, testable and maintainable?

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  • CodePlex Daily Summary for Monday, March 12, 2012

    CodePlex Daily Summary for Monday, March 12, 2012Popular ReleasesAvalonDock: AvalonDock 2.0.0345: Welcome to early alpha release of AvalonDock 2.0 I've completely rewritten AvalonDock in order to take full advantage of the MVVM pattern. New version also boost a lot of new features: 1) Deep separation between model and layout. 2) Full WPF binding support thanks to unified logical tree between main docking manager, auto-hide windows and floating windows. 3) Support for Aero semi-maximized windows feature. 4) Support for multiple panes in the same floating windows. For a short list of new f...Windows Azure PowerShell Cmdlets: Windows Azure PowerShell Cmdlets 2.2.2: Changes Added Start Menu Item for Easy Startup Added Link to Getting Started Document Added Ability to Persist Subscription Data to Disk Fixed Get-Deployment to not throw on empty slot Simplified numerous default values for cmdlets Breaking Changes: -SubscriptionName is now mandatory in Set-Subscription. -DefaultStorageAccountName and -DefaultStorageAccountKey parameters were removed from Set-Subscription. Instead, when adding multiple accounts to a subscription, each one needs to be added ...IronPython: 2.7.2: On behalf of the IronPython team, I'm happy to announce the final release IronPython 2.7.2. This release includes everything from IronPython 54498 and 62475 as well. Like all IronPython 2.7-series releases, .NET 4 is required to install it. Installing this release will replace any existing IronPython 2.7-series installation. Unlike previous releases, the assemblies for all supported platforms are included in the installer as well as the zip package, in the "Platforms" directory. IronPython 2...Kooboo CMS: Kooboo CMS 3.2.0.0: Breaking changes: When upgrade from previous versions, MUST reset the all the content type templates, otherwise the content manager might get a compile error. New features Integrate with Windows azure. See: http://wiki.kooboo.com/?wiki=Kooboo CMS on Azure Complete solution to deploy on load balance servers. See: http://wiki.kooboo.com/?wiki=Kooboo CMS load balance Update Jquery and Jquery ui to the lastest version(Jquery 1.71, Jquery UI 1.8.16). Tree style text content editing. See:h...FluentData -Micro ORM with a fluent API that makes it simple to query a database: FluentData version 2.0: New features: - Support for events: OnConnectionClosed, OnConnectionOpened, OnConnectionOpening, OnError, OnExecuted, OnExecuting - Added a CommandTimeout method on the Context. This allows you to set the time out for all the commands. - QueryValues support has been added for Stored Procedures. Changes to existing features: - IgnoreProperty has been moved from a separate property to be a parameter in the AutoMap method.Home Access Plus+: v7.10: Don't forget to add your location to the list: http://www.nbdev.co.uk/projects/hap/locations.aspx Changes: Added: CompressJS controls to the Help Desk & Booking System (reduces page size) Fixed: Debug/Release mode detection in CompressJS control Added: Older Browsers will use an iframe and the old uploadh.aspx page (works better than the current implementation on older browsers) Added: Permalinks for my files, you can give out links that redirect to the correct location when you log i...SubExtractor: Release 1026: Fix: multi-colored bluray subs will no longer result in black blob for OCR Fix: dvds with no language specified will not cause exception in name creation of subtitle files Fix: Root directory Dvds will use volume label as their directory nameExtensions for Reactive Extensions (Rxx): Rxx 1.3: Please read the latest release notes for details about what's new. Related Work Items Content SummaryRxx provides the following features. See the Documentation for details. Many IObservable<T> extension methods and IEnumerable<T> extension methods. Many wrappers that convert asynchronous Framework Class Library APIs into observables. Many useful types such as ListSubject<T>, DictionarySubject<T>, CommandSubject, ViewModel, ObservableDynamicObject, Either<TLeft, TRight>, Maybe<T>, Scala...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.47: Properly output escaped characters in CSS identifiers throw an EOF error when parsing a CSS selector that doesn't end in a declaration block chased down a stack-overflow issue with really large JS sources. Needed to flatten out the AST tree for adjacent expression statements that the application merges into a single expression statement, or that already contain large, comma-separated expressions in the original source. fix issue #17569: tie together the -debug switch with the DEBUG defi...Player Framework by Microsoft: Player Framework for Windows 8 Metro (BETA): Player Framework for HTML/JavaScript and XAML/C# Metro Style Applications.WPF Application Framework (WAF): WAF for .NET 4.5 (Experimental): Version: 2.5.0.440 (Experimental): This is an experimental release! It can be used to investigate the new .NET Framework 4.5 features. The ideas shown in this release might come in a future release (after 2.5) of the WPF Application Framework (WAF). More information can be found in this dicussion post. Requirements .NET Framework 4.5 (The package contains a solution file for Visual Studio 11) The unit test projects require Visual Studio 11 Professional Changelog All: Upgrade all proje...SSH.NET Library: 2012.3.9: There are still few outstanding issues I wanted to include in this release but since its been a while and there are few new features already I decided to create a new release now. New Features Add SOCKS4, SOCKS5 and HTTP Proxy support when connecting to remote server. For silverlight only IP address can be used for server address when using proxy. Add dynamic port forwarding support using ForwardedPortDynamic class. Add new ShellStream class to work with SSH Shell. Add supports for mu...Test Case Import Utilities for Visual Studio 2010 and Visual Studio 11 Beta: V1.2 RTM: This release (V1.2 RTM) includes: Support for connecting to Hosted Team Foundation Server Preview. Support for connecting to Team Foundation Server 11 Beta. Fix to issue with read-only attribute being set for LinksMapping-ReportFile which may have led to problems when saving the report file. Fix to issue with “related links” not being set properly in certain conditions. Fix to ensure that tool works fine when the Excel file contained rich text data. Note: Data is still imported in pl...DotNetNuke® Community Edition CMS: 06.01.04: Major Highlights Fixed issue with loading the splash page skin in the login, privacy and terms of use pages Fixed issue when searching for words with special characters in them Fixed redirection issue when the user does not have permissions to access a resource Fixed issue when clearing the cache using the ClearHostCache() function Fixed issue when displaying the site structure in the link to page feature Fixed issue when inline editing the title of modules Fixed issue with ...Mayhem: Mayhem Developer Preview: This is the developer preview of Mayhem. Enjoy!Magelia WebStore Open-source Ecommerce software: Magelia WebStore 1.2: Medium trust compliant lot of small change for medium trust compliance full refactoring of user management refactoring of Client Refactoring of user management Magelia.WebStore.Client no longer reference Magelia.WebStore.Services.Contract Refactoring page category multi parent category added copy category feature added Refactoring page catalog copy catalog feature added variant management improvement ability to define a default variant for a variable product ability to ord...PDFsharp - A .NET library for processing PDF: PDFsharp and MigraDoc Foundation 1.32: PDFsharp and MigraDoc Foundation 1.32 is a stable version that fixes a few bugs that were found with version 1.31. Version 1.32 includes solutions for Visual Studio 2010 only (but it should be possible to add the project files to existing solutions for VS 2005 or VS 2008). Users of VS 2005 or VS 2008 can still download version 1.31 with the solutions for those versions that allow them to easily try the samples that are included. While it may create smaller PDF files than version 1.30 because...Terminals: Version 2.0 - Release: Changes since version 1.9a:New art works New usability in Organize favorites window Improved usability of imports/exports and scans Large number of fixes Improvements in single instance mode Comparing November beta 4, this corrects: New application icons Doesn't show Logon error codes Fixed command line arguments exception for single instance mode Fixed detaching of tabs improved usability in detached window Fixed option settings for Capture manager Fixed system tray noti...MFCMAPI: March 2012 Release: Build: 15.0.0.1032 Full release notes at SGriffin's blog. If you just want to run the MFCMAPI or MrMAPI, get the executables. If you want to debug them, get the symbol files and the source. The 64 bit builds will only work on a machine with Outlook 2010 64 bit installed. All other machines should use the 32 bit builds, regardless of the operating system. Facebook BadgeTortoiseHg: TortoiseHg 2.3.1: bugfix releaseNew ProjectsBurrow.NET: Burrow is a simple library created based on some EasyNetQ ideas, it's a thin wrapper of RabbitMQ.Client for .NET. Basically, if you just need to put your message or subscribe messages from RabbitMQ server, you found the right place. With Burrow.NET, you can easily customize almost everything start with exchange and queue name, changing the way to serialize your object, inject custom error handling strategies, etc.C# Base Media File Format Library: Parses ISO Base Media File Format files including QuickTime (.mov, .mp4, .m4v, .m4a), Microsoft Smooth Streaming (.ismv, .isma, .ismc), JPEG2000 (.jp2, .jpf, .jpx), Motion JPEG2000 (.mj2, .mjp2), 3GPP/3GPP2 (.3gp, .3g2) and other conforming format extensions.devtm.Aop: Aspect Oriented Programming with Mono.Cecil (on build time and runtime)Dynamics CRM 2011 Script# Xrm.Page Library: This is a Script# (scriptsharp) import library that you can use to write Dynamics CRM 2011 web resources easily and efficiently. This library provides access to all functions currently documented under MSDN Xrm.Page.EntityUI: EntityUI is basically an idea to be able to create User Interface in ASP .Net applications using Code First approcah. Flurr: Flurr is the ultimate open source API wrapper library for different social networks such as Tumblr, Twitter and more! With it, you can easily connect to social networks in your desktop or web applications, by simply importing a .dll file.GerenciadorPacotes: Gerenciador de PacotesInfo Bandung: Woyyy, Orang Bandung kita bagi2 Info yu disini, smua tentang Bandung boleh tempat makanan, tempat gaul, trend, tempat murah,,, apapun yang asik-asik :-) jstring Multilingual Class Library: jstring is a small library that provides multilingual string support. The jstring class provides programmatic support for projects that require the ability to change languages on-the-fly. Kinect: Tower Defence: Kinect: Tower Defence is a 2D tower defence game programmed in C# using the XNA Framework, played on the PC. It will make use of the Kinect hardware and motion tracking to add more fun to how the game is controlled and played.Kuick -- Application Framework: An Application Framework. Kuick Data -- ORM Framework: An ORM FrameworkMelorin Radio: This is a test project for radioNorthwind-projekt: Projekt oparty na bazie Northwindolaf: olaf makes it easier for manual qa testers to use selenium web-driver by defining their test case flows in excel spreadsheets.OpenSOCKS (Open Shared Objective Collaborative Kernel System): OpenSOCKS is the best of two fantastic C# -> OS kernel compilers (MOSA and COSMOS) We are open source and aim to make our kernel simple and full of features. OpenSOCKS (Open Shared Objective Collaborative Kernel System) - by the makers of PearOSpelotas: okRadaCode.SwissKnife: SwissKnife is a RadaCode's collection of C# classes that facilitate the overall development and help with stuff like HTML removal, random name and number generation, etc. Simple AutoUpdater: This project is a simple updater.Simple TFS Tool: Simple TFS Tool for getting source from TFSSISAP: SISAPSnippet Compiler Tool Window: Snippet Compiler adds a tool window to the Visual Studio 2010 and 11 Beta where you can type/paste code snippets and try to compile them to see if they workTagomatique: Permet la gestion de fichiers multimédia sur principe des tagstsi2012: Proyecto de TS1 año 2012wbgj: this is weibo projectWindows Phone 7 Text Style Picker: WP7TextStylePicker was created to fill the gaping whole in the SDK: surprisingly, there is no control that would allow setting text properties (Color, Font Family, Font Size, Bold, Italic) - even though this sounds like a very basic task that many applications would need.WPLiveEdu: Windows phone application for browsing Live@Edu calendar

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  • Testing Entity Framework applications, pt. 3: NDbUnit

    - by Thomas Weller
    This is the third of a three part series that deals with the issue of faking test data in the context of a legacy app that was built with Microsoft's Entity Framework (EF) on top of an MS SQL Server database – a scenario that can be found very often. Please read the first part for a description of the sample application, a discussion of some general aspects of unit testing in a database context, and of some more specific aspects of the here discussed EF/MSSQL combination. Lately, I wondered how you would ‘mock’ the data layer of a legacy application, when this data layer is made up of an MS Entity Framework (EF) model in combination with a MS SQL Server database. Originally, this question came up in the context of how you could enable higher-level integration tests (automated UI tests, to be exact) for a legacy application that uses this EF/MSSQL combo as its data store mechanism – a not so uncommon scenario. The question sparked my interest, and I decided to dive into it somewhat deeper. What I've found out is, in short, that it's not very easy and straightforward to do it – but it can be done. The two strategies that are best suited to fit the bill involve using either the (commercial) Typemock Isolator tool or the (free) NDbUnit framework. The use of Typemock was discussed in the previous post, this post now will present the NDbUnit approach... NDbUnit is an Apache 2.0-licensed open-source project, and like so many other Nxxx tools and frameworks, it is basically a C#/.NET port of the corresponding Java version (DbUnit namely). In short, it helps you in flexibly managing the state of a database in that it lets you easily perform basic operations (like e.g. Insert, Delete, Refresh, DeleteAll)  against your database and, most notably, lets you feed it with data from external xml files. Let's have a look at how things can be done with the help of this framework. Preparing the test data Compared to Typemock, using NDbUnit implies a totally different approach to meet our testing needs.  So the here described testing scenario requires an instance of an SQL Server database in operation, and it also means that the Entity Framework model that sits on top of this database is completely unaffected. First things first: For its interactions with the database, NDbUnit relies on a .NET Dataset xsd file. See Step 1 of their Quick Start Guide for a description of how to create one. With this prerequisite in place then, the test fixture's setup code could look something like this: [TestFixture, TestsOn(typeof(PersonRepository))] [Metadata("NDbUnit Quickstart URL",           "http://code.google.com/p/ndbunit/wiki/QuickStartGuide")] [Description("Uses the NDbUnit library to provide test data to a local database.")] public class PersonRepositoryFixture {     #region Constants     private const string XmlSchema = @"..\..\TestData\School.xsd";     #endregion // Constants     #region Fields     private SchoolEntities _schoolContext;     private PersonRepository _personRepository;     private INDbUnitTest _database;     #endregion // Fields     #region Setup/TearDown     [FixtureSetUp]     public void FixtureSetUp()     {         var connectionString = ConfigurationManager.ConnectionStrings["School_Test"].ConnectionString;         _database = new SqlDbUnitTest(connectionString);         _database.ReadXmlSchema(XmlSchema);         var entityConnectionStringBuilder = new EntityConnectionStringBuilder         {             Metadata = "res://*/School.csdl|res://*/School.ssdl|res://*/School.msl",             Provider = "System.Data.SqlClient",             ProviderConnectionString = connectionString         };         _schoolContext = new SchoolEntities(entityConnectionStringBuilder.ConnectionString);         _personRepository = new PersonRepository(this._schoolContext);     }     [FixtureTearDown]     public void FixtureTearDown()     {         _database.PerformDbOperation(DbOperationFlag.DeleteAll);         _schoolContext.Dispose();     }     ...  As you can see, there is slightly more fixture setup code involved if your tests are using NDbUnit to provide the test data: Because we're dealing with a physical database instance here, we first need to pick up the test-specific connection string from the test assemblies' App.config, then initialize an NDbUnit helper object with this connection along with the provided xsd file, and also set up the SchoolEntities and the PersonRepository instances accordingly. The _database field (an instance of the INdUnitTest interface) will be our single access point to the underlying database: We use it to perform all the required operations against the data store. To have a flexible mechanism to easily insert data into the database, we can write a helper method like this: private void InsertTestData(params string[] dataFileNames) {     _database.PerformDbOperation(DbOperationFlag.DeleteAll);     if (dataFileNames == null)     {         return;     }     try     {         foreach (string fileName in dataFileNames)         {             if (!File.Exists(fileName))             {                 throw new FileNotFoundException(Path.GetFullPath(fileName));             }             _database.ReadXml(fileName);             _database.PerformDbOperation(DbOperationFlag.InsertIdentity);         }     }     catch     {         _database.PerformDbOperation(DbOperationFlag.DeleteAll);         throw;     } } This lets us easily insert test data from xml files, in any number and in a  controlled order (which is important because we eventually must fulfill referential constraints, or we must account for some other stuff that imposes a specific ordering on data insertion). Again, as with Typemock, I won't go into API details here. - Unfortunately, there isn't too much documentation for NDbUnit anyway, other than the already mentioned Quick Start Guide (and the source code itself, of course) - a not so uncommon problem with smaller Open Source Projects. Last not least, we need to provide the required test data in xml form. A snippet for data from the People table might look like this, for example: <?xml version="1.0" encoding="utf-8" ?> <School xmlns="http://tempuri.org/School.xsd">   <Person>     <PersonID>1</PersonID>     <LastName>Abercrombie</LastName>     <FirstName>Kim</FirstName>     <HireDate>1995-03-11T00:00:00</HireDate>   </Person>   <Person>     <PersonID>2</PersonID>     <LastName>Barzdukas</LastName>     <FirstName>Gytis</FirstName>     <EnrollmentDate>2005-09-01T00:00:00</EnrollmentDate>   </Person>   <Person>     ... You can also have data from various tables in one single xml file, if that's appropriate for you (but beware of the already mentioned ordering issues). It's true that your test assembly may end up with dozens of such xml files, each containing quite a big amount of text data. But because the files are of very low complexity, and with the help of a little bit of Copy/Paste and Excel magic, this appears to be well manageable. Executing some basic tests Here are some of the possible tests that can be written with the above preparations in place: private const string People = @"..\..\TestData\School.People.xml"; ... [Test, MultipleAsserts, TestsOn("PersonRepository.GetNameList")] public void GetNameList_ListOrdering_ReturnsTheExpectedFullNames() {     InsertTestData(People);     List<string> names =         _personRepository.GetNameList(NameOrdering.List);     Assert.Count(34, names);     Assert.AreEqual("Abercrombie, Kim", names.First());     Assert.AreEqual("Zheng, Roger", names.Last()); } [Test, MultipleAsserts, TestsOn("PersonRepository.GetNameList")] [DependsOn("RemovePerson_CalledOnce_DecreasesCountByOne")] public void GetNameList_NormalOrdering_ReturnsTheExpectedFullNames() {     InsertTestData(People);     List<string> names =         _personRepository.GetNameList(NameOrdering.Normal);     Assert.Count(34, names);     Assert.AreEqual("Alexandra Walker", names.First());     Assert.AreEqual("Yan Li", names.Last()); } [Test, TestsOn("PersonRepository.AddPerson")] public void AddPerson_CalledOnce_IncreasesCountByOne() {     InsertTestData(People);     int count = _personRepository.Count;     _personRepository.AddPerson(new Person { FirstName = "Thomas", LastName = "Weller" });     Assert.AreEqual(count + 1, _personRepository.Count); } [Test, TestsOn("PersonRepository.RemovePerson")] public void RemovePerson_CalledOnce_DecreasesCountByOne() {     InsertTestData(People);     int count = _personRepository.Count;     _personRepository.RemovePerson(new Person { PersonID = 33 });     Assert.AreEqual(count - 1, _personRepository.Count); } Not much difference here compared to the corresponding Typemock versions, except that we had to do a bit more preparational work (and also it was harder to get the required knowledge). But this picture changes quite dramatically if we look at some more demanding test cases: Ok, and what if things are becoming somewhat more complex? Tests like the above ones represent the 'easy' scenarios. They may account for the biggest portion of real-world use cases of the application, and they are important to make sure that it is generally sound. But usually, all these nasty little bugs originate from the more complex parts of our code, or they occur when something goes wrong. So, for a testing strategy to be of real practical use, it is especially important to see how easy or difficult it is to mimick a scenario which represents a more complex or exceptional case. The following test, for example, deals with the case that there is some sort of invalid input from the caller: [Test, MultipleAsserts, TestsOn("PersonRepository.GetCourseMembers")] [Row(null, typeof(ArgumentNullException))] [Row("", typeof(ArgumentException))] [Row("NotExistingCourse", typeof(ArgumentException))] public void GetCourseMembers_WithGivenVariousInvalidValues_Throws(string courseTitle, Type expectedInnerExceptionType) {     var exception = Assert.Throws<RepositoryException>(() =>                                 _personRepository.GetCourseMembers(courseTitle));     Assert.IsInstanceOfType(expectedInnerExceptionType, exception.InnerException); } Apparently, this test doesn't need an 'Arrange' part at all (see here for the same test with the Typemock tool). It acts just like any other client code, and all the required business logic comes from the database itself. This doesn't always necessarily mean that there is less complexity, but only that the complexity happens in a different part of your test resources (in the xml files namely, where you sometimes have to spend a lot of effort for carefully preparing the required test data). Another example, which relies on an underlying 1-n relationship, might be this: [Test, MultipleAsserts, TestsOn("PersonRepository.GetCourseMembers")] public void GetCourseMembers_WhenGivenAnExistingCourse_ReturnsListOfStudents() {     InsertTestData(People, Course, Department, StudentGrade);     List<Person> persons = _personRepository.GetCourseMembers("Macroeconomics");     Assert.Count(4, persons);     Assert.ForAll(         persons,         @p => new[] { 10, 11, 12, 14 }.Contains(@p.PersonID),         "Person has none of the expected IDs."); } If you compare this test to its corresponding Typemock version, you immediately see that the test itself is much simpler, easier to read, and thus much more intention-revealing. The complexity here lies hidden behind the call to the InsertTestData() helper method and the content of the used xml files with the test data. And also note that you might have to provide additional data which are not even directly relevant to your test, but are required only to fulfill some integrity needs of the underlying database. Conclusion The first thing to notice when comparing the NDbUnit approach to its Typemock counterpart obviously deals with performance: Of course, NDbUnit is much slower than Typemock. Technically,  it doesn't even make sense to compare the two tools. But practically, it may well play a role and could or could not be an issue, depending on how much tests you have of this kind, how often you run them, and what role they play in your development cycle. Also, because the dataset from the required xsd file must fully match the database schema (even in parts that otherwise wouldn't be relevant to you), it can be quite cumbersome to be in a team where different people are working with the database in parallel. My personal experience is – as already said in the first part – that Typemock gives you a better development experience in a 'dynamic' scenario (when you're working in some kind of TDD-style, you're oftentimes executing the tests from your dev box, and your database schema changes frequently), whereas the NDbUnit approach is a good and solid solution in more 'static' development scenarios (when you need to execute the tests less frequently or only on a separate build server, and/or the underlying database schema can be kept relatively stable), for example some variations of higher-level integration or User-Acceptance tests. But in any case, opening Entity Framework based applications for testing requires a fair amount of resources, planning, and preparational work – it's definitely not the kind of stuff that you would call 'easy to test'. Hopefully, future versions of EF will take testing concerns into account. Otherwise, I don't see too much of a future for the framework in the long run, even though it's quite popular at the moment... The sample solution A sample solution (VS 2010) with the code from this article series is available via my Bitbucket account from here (Bitbucket is a hosting site for Mercurial repositories. The repositories may also be accessed with the Git and Subversion SCMs - consult the documentation for details. In addition, it is possible to download the solution simply as a zipped archive – via the 'get source' button on the very right.). The solution contains some more tests against the PersonRepository class, which are not shown here. Also, it contains database scripts to create and fill the School sample database. To compile and run, the solution expects the Gallio/MbUnit framework to be installed (which is free and can be downloaded from here), the NDbUnit framework (which is also free and can be downloaded from here), and the Typemock Isolator tool (a fully functional 30day-trial is available here). Moreover, you will need an instance of the Microsoft SQL Server DBMS, and you will have to adapt the connection strings in the test projects App.config files accordingly.

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  • Entity Framework 4.3.1 Code based Migrations and Connector/Net 6.6

    - by GABMARTINEZ
     Code-based migrations is a new feature as part of the Connector/Net support for Entity Framework 4.3.1. In this tutorial we'll see how we can use it so we can keep track of the changes done to our database creating a new application using the code first approach. If you don't have a clear idea about how code first works we highly recommend you to check this subject before going further with this tutorial. Creating our Model and Database with Code First  From VS 2010  1. Create a new console application 2.  Add the latest Entity Framework official package using Package Manager Console (Tools Menu, then Library Package Manager -> Package Manager Console). In the Package Manager Console we have to type  Install-Package EntityFramework This will add the latest version of this library.  We will also need to make some changes to your config file. A <configSections> was added which contains the version you have from EntityFramework.  An <entityFramework> section was also added where you can set up some initialization. This section is optional and by default is generated to use SQL Express. Since we don't need it for now (we'll see more about it below) let's leave this section empty as shown below. 3. Create a new Model with a simple entity. 4. Enable Migrations to generate the our Configuration class. In the Package Manager Console we have to type  Enable-Migrations; This will make some changes in our application. It will create a new folder called Migrations where all the migrations representing the changes we do to our model.  It will also create a Configuration class that we'll be using to initialize our SQL Generator and some other values like if we want to enable Automatic Migrations.  You can see that it already has the name of our DbContext. You can also create you Configuration class manually. 5. Specify our Model Provider. We need to specify in our Class Configuration that we'll be using MySQLClient since this is not part of the generated code. Also please make sure you have added the MySql.Data and the MySql.Data.Entity references to your project. using MySql.Data.Entity;   // Add the MySQL.Data.Entity namespace public Configuration() { this.AutomaticMigrationsEnabled = false; SetSqlGenerator("MySql.Data.MySqlClient", new MySql.Data.Entity.MySqlMigrationSqlGenerator());    // This will add our MySQLClient as SQL Generator } 6. Add our Data Provider and set up our connection string <connectionStrings> <add name="PersonalContext" connectionString="server=localhost;User Id=root;database=Personal;" providerName="MySql.Data.MySqlClient" /> </connectionStrings> <system.data> <DbProviderFactories> <remove invariant="MySql.Data.MySqlClient" /> <add name="MySQL Data Provider" invariant="MySql.Data.MySqlClient" description=".Net Framework Data Provider for MySQL" type="MySql.Data.MySqlClient.MySqlClientFactory, MySql.Data, Version=6.6.2.0, Culture=neutral, PublicKeyToken=c5687fc88969c44d" /> </DbProviderFactories> </system.data> * The version recommended to use of Connector/Net is 6.6.2 or earlier. At this point we can create our database and then start working with Migrations. So let's do some data access so our database get's created. You can run your application and you'll get your database Personal as specified in our config file. Add our first migration Migrations are a great resource as we can have a record for all the changes done and will generate the MySQL statements required to apply these changes to the database. Let's add a new property to our Person class public string Email { get; set; } If you try to run your application it will throw an exception saying  The model backing the 'PersonelContext' context has changed since the database was created. Consider using Code First Migrations to update the database (http://go.microsoft.com/fwlink/?LinkId=238269). So as suggested let's add our first migration for this change. In the Package Manager Console let's type Add-Migration AddEmailColumn Now we have the corresponding class which generate the necessary operations to update our database. namespace MigrationsFromScratch.Migrations { using System.Data.Entity.Migrations; public partial class AddEmailColumn : DbMigration { public override void Up(){ AddColumn("People", "Email", c => c.String(unicode: false)); } public override void Down() { DropColumn("People", "Email"); } } } In the Package Manager Console let's type Update-Database Now you can check your database to see all changes were succesfully applied. Now let's add a second change and generate our second migration public class Person   {       [Key]       public int PersonId { get; set;}       public string Name { get; set; }       public string Address {get; set;}       public string Email { get; set; }       public List<Skill> Skills { get; set; }   }   public class Skill   {     [Key]     public int SkillId { get; set; }     public string Description { get; set; }   }   public class PersonelContext : DbContext   {     public DbSet<Person> Persons { get; set; }     public DbSet<Skill> Skills { get; set; }   } If you would like to customize any part of this code you can do that at this step. You can see there is the up method which can update your database and the down that can revert the changes done. If you customize any code you should make sure to customize in both methods. Now let's apply this change. Update-database -verbose I added the verbose flag so you can see all the SQL generated statements to be run. Downgrading changes So far we have always upgraded to the latest migration, but there may be times when you want downgrade to a specific migration. Let's say we want to return to the status we have before our last migration. We can use the -TargetMigration option to specify the migration we'd like to return. Also you can use the -verbose flag. If you like to go  back to the Initial state you can do: Update-Database -TargetMigration:$InitialDatabase  or equivalent: Update-Database -TargetMigration:0  Migrations doesn't allow by default a migration that would ocurr in a data loss. One case when you can got this message is for example in a DropColumn operation. You can override this configuration by setting AutomaticMigrationDataLossAllowed to true in the configuration class. Also you can set your Database Initializer in case you want that these Migrations can be applied automatically and you don't have to go all the way through creating a migration and updating later the changes. Let's see how. Database Initialization by Code We can specify an initialization strategy by using Database.SetInitializer (http://msdn.microsoft.com/en-us/library/gg679461(v=vs.103)). One of the strategies that I found very useful when you are at a development stage (I mean not for production) is the MigrateDatabaseToLatestVersion. This strategy will make all the necessary migrations each time there is a change in our model that needs a database replication, this also implies that we have to enable AutomaticMigrationsEnabled flag in our Configuration class. public Configuration()         {             AutomaticMigrationsEnabled = true;             AutomaticMigrationDataLossAllowed = true;             SetSqlGenerator("MySql.Data.MySqlClient", new MySql.Data.Entity.MySqlMigrationSqlGenerator());    // This will add our MySQLClient as SQL Generator          } In the new EntityFramework section of your Config file we can set this at a context level basis.  The syntax is as follows: <contexts> <context type="Custom DbContext name, Assembly name"> <databaseInitializer type="System.Data.Entity.MigrateDatabaseToLatestVersion`2[[ Custom DbContext name, Assembly name],  [Configuration class name, Assembly name]],  EntityFramework" /> </context> </contexts> In our example this would be: The syntax is kind of odd but very convenient. This way all changes will always be applied when we do any data access in our application. There are a lot of new things to explore in EF 4.3.1 and Migrations so we'll continue writing some more posts about it. Please let us know if you have any questions or comments, also please check our forums here where we keep answering questions in general for the community.  Hope you found this information useful. Happy MySQL/.Net Coding! 

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  • Project Management Helps AmeriCares Deliver International Aid

    - by Sylvie MacKenzie, PMP
    Excerpt from PROFIT - ORACLE - by Alison Weiss Handle with Care Sound project management helps AmeriCares bring international aid to those in need. The stakes are always high for AmeriCares. On a mission to restore health and save lives during times of disaster, the nonprofit international relief and humanitarian aid organization delivers donated medicines, medical supplies, and humanitarian aid to people in the U.S. and around the globe. Founded in 1982 with the express mission of responding as quickly and efficiently as possible to help people in need, the Stamford, Connecticut-based AmeriCares has delivered more than US$10.5 billion in aid to 147 countries over the past three decades. Launch the Slideshow “It’s critically important to us that we steward all the donations and that the medical supplies and medicines get to people as quickly as possible with no loss,” says Kate Sears, senior vice president for finance and technology at AmeriCares. “Whether we’re shipping IV solutions to victims of cholera in Haiti or antibiotics to Somali famine victims, we need to get the medicines there sooner because it means more people will be helped and lives improved or even saved.” Ten years ago, the tracking systems used by AmeriCares associates were paper-based. In recent years, staff started using spreadsheets, but the tracking processes were not standardized between teams. “Every team was tracking completely different information,” says Megan McDermott, senior associate, Sub-Saharan Africa partnerships, at AmeriCares. “It was just a few key things. For example, we tracked the date a shipment was supposed to arrive and the date we got reports from our partner that a hospital received aid on their end.” While the data was accurate, much detail was being lost in the process. AmeriCares management knew it could do a better job of tracking this enterprise data and in 2011 took a significant step by implementing Oracle’s Primavera P6 Professional Project Management. “It’s a comprehensive solution that has helped us improve the monitoring and controlling processes. It has allowed us to do our distribution better,” says Sears. In addition, the implementation effort has been a change agent, helping AmeriCares leadership rethink project management across the entire organization. Initially, much of the focus was on standardizing processes, but staff members also learned the importance of thinking proactively to prevent possible problems and evaluating results to determine if goals and objectives are truly being met. Such data about process efficiency and overall results is critical not only to AmeriCares staff but also to the donors supporting the organization’s life-saving missions. Efficiency Saves Lives One of AmeriCares’ core operations is to gather product donations from the private sector, establish where the most-urgent needs are, and solicit monetary support to send the aid via ocean cargo or airlift to welfare- and health-oriented nongovernmental organizations, hospitals, health networks, and government ministries based in areas in need. In 2011 alone, AmeriCares sent more than 3,500 shipments to 95 countries in response to both ongoing humanitarian needs and more than two dozen emergencies, including deadly tornadoes and storms in the U.S. and the devastating tsunami in Japan. When it comes to nonprofits in general, donors want to know that the charitable organizations they support are using funds wisely. Typically, nonprofits are evaluated by donors in terms of efficiency, an area where AmeriCares has an excellent reputation: 98 percent of expenses go directly to supporting programs and less than 2 percent represent administrative and fundraising costs. Donors, however, should look at more than simple efficiency, says Peter York, senior partner and chief research and learning officer at TCC Group, a nonprofit consultancy headquartered in New York, New York. They should also look at whether organizations have the systems in place to sustain their missions and continue to thrive. An expert on nonprofit organizational management, York has spent years studying sustainable charitable organizations. He defines them as nonprofits that are able to achieve the ongoing financial support to stay relevant and continue doing core mission work. In his analysis of well over 2,500 larger nonprofits, York has found that many are not sustaining, and are actually scaling back in size. “One of the biggest challenges of nonprofit sustainability is the general public’s perception that every dollar donated has to go only to the delivery of service,” says York. “What our data shows is that there are some fundamental capacities that have to be there in order for organizations to sustain and grow.” York’s research highlights the importance of data-driven leadership at successful nonprofits. “You’ve got to have the tools, the systems, and the technologies to get objective information on what you do, the people you serve, and the results you’re achieving,” says York. “If leaders don’t have the knowledge and the data, they can’t make the strategic decisions about programs to take organizations to the next level.” Historically, AmeriCares associates have used time-tested and cost-effective strategies to ship and then track supplies from donation to delivery to their destinations in designated time frames. When disaster strikes, AmeriCares ships by air and generally pulls out all the stops to deliver the most urgently needed aid within the first few days and weeks. Then, as situations stabilize, AmeriCares turns to delivering sea containers for the postemergency and ongoing aid so often needed over the long term. According to McDermott, getting a shipment out the door is fairly complicated, requiring as many as five different AmeriCares teams collaborating together. The entire process can take months—from when products are received in the warehouse and deciding which recipients to allocate supplies to, to getting customs and governmental approvals in place, actually shipping products, and finally ensuring that the products are received in-country. Delivering that aid is no small affair. “Our volume exceeds half a billion dollars a year worth of donated medicines and medical supplies, so it’s a sizable logistical operation to bring these products in and get them out to the right place quickly to have the most impact,” says Sears. “We really pride ourselves on our controls and efficiencies.” Adding to that complexity is the fact that the longer it takes to deliver aid, the more dire the human need can be. Any time AmeriCares associates can shave off the complicated aid delivery process can translate into lives saved. “It’s really being able to track information consistently that will help us to see where are the bottlenecks and where can we work on improving our processes,” says McDermott. Setting a Standard Productivity and information management improvements were key objectives for AmeriCares when staff began the process of implementing Oracle’s Primavera solution. But before configuring the software, the staff needed to take the time to analyze the systems already in place. According to Greg Loop, manager of database systems at AmeriCares, the organization received guidance from several consultants, including Rich D’Addario, consulting project manager in the Primavera Global Business Unit at Oracle, who was instrumental in shepherding the critical requirements-gathering phase. D’Addario encouraged staff to begin documenting shipping processes by considering the order in which activities occur and which ones are dependent on others to get accomplished. This exercise helped everyone realize that to be more efficient, they needed to keep track of shipments in a more standard way. “The staff didn’t recognize formal project management methodology,” says D’Addario. “But they did understand what the most important things are and that if they go wrong, an entire project can go off course.” Before, if a boatload of supplies was being sent to Haiti and there was a problem somewhere, a lot of time was taken up finding out where the problem was—because staff was not tracking things in a standard way. As a result, even more time was needed to find possible solutions to the problem and alert recipients that the aid might be delayed. “For everyone to put on the project manager hat and standardize the way every single thing is done means that now the whole organization is on the same page as to what needs to occur from the time a hurricane hits Haiti and when a boat pulls in to unload supplies,” says D’Addario. With so much care taken to put a process foundation firmly in place, configuring the Primavera solution was actually quite simple. Specific templates were set up for different types of shipments, and dashboards were implemented to provide executives with clear overviews of every project in the system. AmeriCares’ Loop reports that system planning, refining, and testing, followed by writing up documentation and training, took approximately four months. The system went live in spring 2011 at AmeriCares’ Connecticut headquarters. While the nonprofit has an international presence, with warehouses in Europe and offices in Haiti, India, Japan, and Sri Lanka, most donated medicines come from U.S. entities and are shipped from the U.S. out to the rest of the world. In addition, all shipments are tracked from the U.S. office. AmeriCares doesn’t expect the Primavera system to take months off the shipping time, especially for sea containers. However, any time saved is still important because it will allow aid to be delivered to people more quickly at a lower overall cost. “If we can trim a day or two here or there, that can translate into lives that we’re saving, especially in emergency situations,” says Sears. A Cultural Change Beyond the measurable benefits that come with IT-driven process improvement, AmeriCares management is seeing a change in culture as a result of the Primavera project. One change has been treating every shipment of aid as a project, and everyone involved with facilitating shipments as a project manager. “This is a revolutionary concept for us,” says McDermott. “Before, we were used to thinking we were doing logistics—getting a container from point A to point B without looking at it as one project and really understanding what it meant to manage it.” AmeriCares staff is also happy to report that collaboration within the organization is much more efficient. When someone creates a shipment in the Primavera system, the same shared template is used, which means anyone can log in to the system to see the status of a shipment. Knowledgeable staff can access a shipment project to help troubleshoot a problem. Management can easily check the status of projects across the organization. “Dashboards are really useful,” says McDermott. “Instead of going into the details of each project, you can just see the high-level real-time information at a glance.” The new system is helping team members focus on proactively managing shipments rather than simply reacting when problems occur. For example, when a container is shipped, documents must be included for customs clearance. Now, the shipping template has built-in reminders to prompt team members to ask for copies of these documents from freight forwarders and to follow up with partners to discover if a shipment is on time. In the past, staff may not have worked on securing these documents until they’d been notified a shipment had arrived in-country. Another benefit of capturing and adopting best practices within the Primavera system is that staff training is easier. “Capturing the processes in documented steps and milestones allows us to teach new staff members how to do their jobs faster,” says Sears. “It provides them with the knowledge of their predecessors so they don’t have to keep reinventing the wheel.” With the Primavera system already generating positive results, management is eager to take advantage of advanced capabilities. Loop is working on integrating the company’s proprietary inventory management system with the Primavera system so that when logistics or warehousing operators input data, the information will automatically go into the Primavera system. In the past, this information had to be manually keyed into spreadsheets, often leading to errors. Mining Historical Data Another feature on the horizon for AmeriCares is utilizing Primavera P6 Professional Project Management reporting capabilities. As the system begins to include more historical data, management soon will be able to draw on this information to conduct analysis that has not been possible before and create customized reports. For example, at the beginning of the shipment process, staff will be able to use historical data to more accurately estimate how long the approval process should take for a particular country. This could help ensure that food and medicine with limited shelf lives do not get stuck in customs or used beyond their expiration dates. The historical data in the Primavera system will also help AmeriCares with better planning year to year. The nonprofit’s staff has always put together a plan at the beginning of the year, but this has been very challenging simply because it is impossible to predict disasters. Now, management will be able to look at historical data and see trends and statistics as they set current objectives and prepare for future need. In addition, this historical data will provide AmeriCares management with the ability to review year-end data and compare actual project results with goals set at the beginning of the year—to see if desired outcomes were achieved and if there are areas that need improvement. It’s this type of information that is so valuable to donors. And, according to York, project management software can play a critical role in generating the data to help nonprofits sustain and grow. “It is important to invest in systems to help replicate, expand, and deliver services,” says York. “Project management software can help because it encourages nonprofits to examine program or service changes and how to manage moving forward.” Sears believes that AmeriCares donors will support the return on investment the organization will achieve with the Primavera solution. “It won’t be financial returns, but rather how many more people we can help for a given dollar or how much more quickly we can respond to a need,” says Sears. “I think donors are receptive to such arguments.” And for AmeriCares, it is all about the future and increasing results. The project management environment currently may be quite simple, but IT staff plans to expand the complexity and functionality as the organization grows in its knowledge of project management and the goals it wants to achieve. “As we use the system over time, we’ll continue to refine our best practices and accumulate more data,” says Sears. “It will advance our ability to make better data-driven decisions.”

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  • Selling Federal Enterprise Architecture (EA)

    - by TedMcLaughlan
    Selling Federal Enterprise Architecture A taxonomy of subject areas, from which to develop a prioritized marketing and communications plan to evangelize EA activities within and among US Federal Government organizations and constituents. Any and all feedback is appreciated, particularly in developing and extending this discussion as a tool for use – more information and details are also available. "Selling" the discipline of Enterprise Architecture (EA) in the Federal Government (particularly in non-DoD agencies) is difficult, notwithstanding the general availability and use of the Federal Enterprise Architecture Framework (FEAF) for some time now, and the relatively mature use of the reference models in the OMB Capital Planning and Investment (CPIC) cycles. EA in the Federal Government also tends to be a very esoteric and hard to decipher conversation – early apologies to those who agree to continue reading this somewhat lengthy article. Alignment to the FEAF and OMB compliance mandates is long underway across the Federal Departments and Agencies (and visible via tools like PortfolioStat and ITDashboard.gov – but there is still a gap between the top-down compliance directives and enablement programs, and the bottom-up awareness and effective use of EA for either IT investment management or actual mission effectiveness. "EA isn't getting deep enough penetration into programs, components, sub-agencies, etc.", verified a panelist at the most recent EA Government Conference in DC. Newer guidance from OMB may be especially difficult to handle, where bottom-up input can't be accurately aligned, analyzed and reported via standardized EA discipline at the Agency level – for example in addressing the new (for FY13) Exhibit 53D "Agency IT Reductions and Reinvestments" and the information required for "Cloud Computing Alternatives Evaluation" (supporting the new Exhibit 53C, "Agency Cloud Computing Portfolio"). Therefore, EA must be "sold" directly to the communities that matter, from a coordinated, proactive messaging perspective that takes BOTH the Program-level value drivers AND the broader Agency mission and IT maturity context into consideration. Selling EA means persuading others to take additional time and possibly assign additional resources, for a mix of direct and indirect benefits – many of which aren't likely to be realized in the short-term. This means there's probably little current, allocated budget to work with; ergo the challenge of trying to sell an "unfunded mandate". Also, the concept of "Enterprise" in large Departments like Homeland Security tends to cross all kinds of organizational boundaries – as Richard Spires recently indicated by commenting that "...organizational boundaries still trump functional similarities. Most people understand what we're trying to do internally, and at a high level they get it. The problem, of course, is when you get down to them and their system and the fact that you're going to be touching them...there's always that fear factor," Spires said. It is quite clear to the Federal IT Investment community that for EA to meet its objective, understandable, relevant value must be measured and reported using a repeatable method – as described by GAO's recent report "Enterprise Architecture Value Needs To Be Measured and Reported". What's not clear is the method or guidance to sell this value. In fact, the current GAO "Framework for Assessing and Improving Enterprise Architecture Management (Version 2.0)", a.k.a. the "EAMMF", does not include words like "sell", "persuade", "market", etc., except in reference ("within Core Element 19: Organization business owner and CXO representatives are actively engaged in architecture development") to a brief section in the CIO Council's 2001 "Practical Guide to Federal Enterprise Architecture", entitled "3.3.1. Develop an EA Marketing Strategy and Communications Plan." Furthermore, Core Element 19 of the EAMMF is advised to be applied in "Stage 3: Developing Initial EA Versions". This kind of EA sales campaign truly should start much earlier in the maturity progress, i.e. in Stages 0 or 1. So, what are the understandable, relevant benefits (or value) to sell, that can find an agreeable, participatory audience, and can pave the way towards success of a longer-term, funded set of EA mechanisms that can be methodically measured and reported? Pragmatic benefits from a useful EA that can help overcome the fear of change? And how should they be sold? Following is a brief taxonomy (it's a taxonomy, to help organize SME support) of benefit-related subjects that might make the most sense, in creating the messages and organizing an initial "engagement plan" for evangelizing EA "from within". An EA "Sales Taxonomy" of sorts. We're not boiling the ocean here; the subjects that are included are ones that currently appear to be urgently relevant to the current Federal IT Investment landscape. Note that successful dialogue in these topics is directly usable as input or guidance for actually developing early-stage, "Fit-for-Purpose" (a DoDAF term) Enterprise Architecture artifacts, as prescribed by common methods found in most EA methodologies, including FEAF, TOGAF, DoDAF and our own Oracle Enterprise Architecture Framework (OEAF). The taxonomy below is organized by (1) Target Community, (2) Benefit or Value, and (3) EA Program Facet - as in: "Let's talk to (1: Community Member) about how and why (3: EA Facet) the EA program can help with (2: Benefit/Value)". Once the initial discussion targets and subjects are approved (that can be measured and reported), a "marketing and communications plan" can be created. A working example follows the Taxonomy. Enterprise Architecture Sales Taxonomy Draft, Summary Version 1. Community 1.1. Budgeted Programs or Portfolios Communities of Purpose (CoPR) 1.1.1. Program/System Owners (Senior Execs) Creating or Executing Acquisition Plans 1.1.2. Program/System Owners Facing Strategic Change 1.1.2.1. Mandated 1.1.2.2. Expected/Anticipated 1.1.3. Program Managers - Creating Employee Performance Plans 1.1.4. CO/COTRs – Creating Contractor Performance Plans, or evaluating Value Engineering Change Proposals (VECP) 1.2. Governance & Communications Communities of Practice (CoP) 1.2.1. Policy Owners 1.2.1.1. OCFO 1.2.1.1.1. Budget/Procurement Office 1.2.1.1.2. Strategic Planning 1.2.1.2. OCIO 1.2.1.2.1. IT Management 1.2.1.2.2. IT Operations 1.2.1.2.3. Information Assurance (Cyber Security) 1.2.1.2.4. IT Innovation 1.2.1.3. Information-Sharing/ Process Collaboration (i.e. policies and procedures regarding Partners, Agreements) 1.2.2. Governing IT Council/SME Peers (i.e. an "Architects Council") 1.2.2.1. Enterprise Architects (assumes others exist; also assumes EA participants aren't buried solely within the CIO shop) 1.2.2.2. Domain, Enclave, Segment Architects – i.e. the right affinity group for a "shared services" EA structure (per the EAMMF), which may be classified as Federated, Segmented, Service-Oriented, or Extended 1.2.2.3. External Oversight/Constraints 1.2.2.3.1. GAO/OIG & Legal 1.2.2.3.2. Industry Standards 1.2.2.3.3. Official public notification, response 1.2.3. Mission Constituents Participant & Analyst Community of Interest (CoI) 1.2.3.1. Mission Operators/Users 1.2.3.2. Public Constituents 1.2.3.3. Industry Advisory Groups, Stakeholders 1.2.3.4. Media 2. Benefit/Value (Note the actual benefits may not be discretely attributable to EA alone; EA is a very collaborative, cross-cutting discipline.) 2.1. Program Costs – EA enables sound decisions regarding... 2.1.1. Cost Avoidance – a TCO theme 2.1.2. Sequencing – alignment of capability delivery 2.1.3. Budget Instability – a Federal reality 2.2. Investment Capital – EA illuminates new investment resources via... 2.2.1. Value Engineering – contractor-driven cost savings on existing budgets, direct or collateral 2.2.2. Reuse – reuse of investments between programs can result in savings, chargeback models; avoiding duplication 2.2.3. License Refactoring – IT license & support models may not reflect actual or intended usage 2.3. Contextual Knowledge – EA enables informed decisions by revealing... 2.3.1. Common Operating Picture (COP) – i.e. cross-program impacts and synergy, relative to context 2.3.2. Expertise & Skill – who truly should be involved in architectural decisions, both business and IT 2.3.3. Influence – the impact of politics and relationships can be examined 2.3.4. Disruptive Technologies – new technologies may reduce costs or mitigate risk in unanticipated ways 2.3.5. What-If Scenarios – can become much more refined, current, verifiable; basis for Target Architectures 2.4. Mission Performance – EA enables beneficial decision results regarding... 2.4.1. IT Performance and Optimization – towards 100% effective, available resource utilization 2.4.2. IT Stability – towards 100%, real-time uptime 2.4.3. Agility – responding to rapid changes in mission 2.4.4. Outcomes –measures of mission success, KPIs – vs. only "Outputs" 2.4.5. Constraints – appropriate response to constraints 2.4.6. Personnel Performance – better line-of-sight through performance plans to mission outcome 2.5. Mission Risk Mitigation – EA mitigates decision risks in terms of... 2.5.1. Compliance – all the right boxes are checked 2.5.2. Dependencies –cross-agency, segment, government 2.5.3. Transparency – risks, impact and resource utilization are illuminated quickly, comprehensively 2.5.4. Threats and Vulnerabilities – current, realistic awareness and profiles 2.5.5. Consequences – realization of risk can be mapped as a series of consequences, from earlier decisions or new decisions required for current issues 2.5.5.1. Unanticipated – illuminating signals of future or non-symmetric risk; helping to "future-proof" 2.5.5.2. Anticipated – discovering the level of impact that matters 3. EA Program Facet (What parts of the EA can and should be communicated, using business or mission terms?) 3.1. Architecture Models – the visual tools to be created and used 3.1.1. Operating Architecture – the Business Operating Model/Architecture elements of the EA truly drive all other elements, plus expose communication channels 3.1.2. Use Of – how can the EA models be used, and how are they populated, from a reasonable, pragmatic yet compliant perspective? What are the core/minimal models required? What's the relationship of these models, with existing system models? 3.1.3. Scope – what level of granularity within the models, and what level of abstraction across the models, is likely to be most effective and useful? 3.2. Traceability – the maturity, status, completeness of the tools 3.2.1. Status – what in fact is the degree of maturity across the integrated EA model and other relevant governance models, and who may already be benefiting from it? 3.2.2. Visibility – how does the EA visibly and effectively prove IT investment performance goals are being reached, with positive mission outcome? 3.3. Governance – what's the interaction, participation method; how are the tools used? 3.3.1. Contributions – how is the EA program informed, accept submissions, collect data? Who are the experts? 3.3.2. Review – how is the EA validated, against what criteria?  Taxonomy Usage Example:   1. To speak with: a. ...a particular set of System Owners Facing Strategic Change, via mandate (like the "Cloud First" mandate); about... b. ...how the EA program's visible and easily accessible Infrastructure Reference Model (i.e. "IRM" or "TRM"), if updated more completely with current system data, can... c. ...help shed light on ways to mitigate risks and avoid future costs associated with NOT leveraging potentially-available shared services across the enterprise... 2. ....the following Marketing & Communications (Sales) Plan can be constructed: a. Create an easy-to-read "Consequence Model" that illustrates how adoption of a cloud capability (like elastic operational storage) can enable rapid and durable compliance with the mandate – using EA traceability. Traceability might be from the IRM to the ARM (that identifies reusable services invoking the elastic storage), and then to the PRM with performance measures (such as % utilization of purchased storage allocation) included in the OMB Exhibits; and b. Schedule a meeting with the Program Owners, timed during their Acquisition Strategy meetings in response to the mandate, to use the "Consequence Model" for advising them to organize a rapid and relevant RFI solicitation for this cloud capability (regarding alternatives for sourcing elastic operational storage); and c. Schedule a series of short "Discovery" meetings with the system architecture leads (as agreed by the Program Owners), to further populate/validate the "As-Is" models and frame the "To Be" models (via scenarios), to better inform the RFI, obtain the best feedback from the vendor community, and provide potential value for and avoid impact to all other programs and systems. --end example -- Note that communications with the intended audience should take a page out of the standard "Search Engine Optimization" (SEO) playbook, using keywords and phrases relating to "value" and "outcome" vs. "compliance" and "output". Searches in email boxes, internal and external search engines for phrases like "cost avoidance strategies", "mission performance metrics" and "innovation funding" should yield messages and content from the EA team. This targeted, informed, practical sales approach should result in additional buy-in and participation, additional EA information contribution and model validation, development of more SMEs and quick "proof points" (with real-life testing) to bolster the case for EA. The proof point here is a successful, timely procurement that satisfies not only the external mandate and external oversight review, but also meets internal EA compliance/conformance goals and therefore is more transparently useful across the community. In short, if sold effectively, the EA will perform and be recognized. EA won’t therefore be used only for compliance, but also (according to a validated, stated purpose) to directly influence decisions and outcomes. The opinions, views and analysis expressed in this document are those of the author and do not necessarily reflect the views of Oracle.

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  • Asterisk SIP digest authentication username mismatch

    - by Matt
    I have an asterisk system that I'm attempting to get to work as a backup for our 3com system. We already use it for a conference bridge. Our phones are the 3com 3C10402B, so I don't have the issue of older 3com phones that come without a SIP image. The 3com phones are communicating SIP with the Asterisk, but are unable to register because they present a digest username value that doesn't match what Asterisk thinks it should. As an example, here are the relevant lines from a successful registration from a soft phone: Server sends: WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="1cac3853" Phone responds: Authorization: Digest username="2321", realm="asterisk", nonce="1cac3853", uri="sip:192.168.254.12", algorithm=md5, response="d32df9ec719817282460e7c2625b6120" For the 3com phone, those same lines look like this (and fails): Server sends: WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="6c915c33" Phone responds: Authorization: Digest username="sip:[email protected]", realm="asterisk", nonce="6c915c33", uri="sip:192.168.254.12", opaque="", algorithm=MD5, response="a89df25f19e4b4598595f919dac9db81" Basically, Asterisk wants to see a username in the Digest username field of 2321, but the 3com phone is sending sip:[email protected]. Anyone know how to tell asterisk to accept this format of username in the digest authentication? Here is the sip.conf info for that extension: [2321] deny=0.0.0.0/0.0.0.0 disallow=all type=friend secret=1234 qualify=yes port=5060 permit=0.0.0.0/0.0.0.0 nat=yes mailbox=2321@device host=dynamic dtmfmode=rfc2833 dial=SIP/2321 context=from-internal canreinvite=no callerid=device <2321 allow=ulaw, alaw call-limit=50 ... and for those interested in the grit, here is the debug output of the registration attempt: REGISTER sip:192.168.254.12 SIP/2.0 v: SIP/2.0/UDP 192.168.254.157:5060 t: f: i: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER Max-Forwards: 70 m: ;dt=544 Expires: 3600 User-Agent: 3Com-SIP-Phone/V8.0.1.3 X-3Com-PhoneInfo: firstRegistration=no; primaryCallP=192.168.254.12; secondaryCallP=0.0.0.0; --- (11 headers 0 lines) --- Using latest REGISTER request as basis request Sending to 192.168.254.157 : 5060 (no NAT) SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: Content-Length: 0 SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: ;tag=as3fb867e2 Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="6c915c33" Content-Length: 0 Scheduling destruction of SIP dialog 'fa4451d8-01d6-1cc2-13e4-00e0bb33beb9' in 32000 ms (Method: REGISTER) confbridge*CLI REGISTER sip:192.168.254.12 SIP/2.0 v: SIP/2.0/UDP 192.168.254.157:5060 t: f: i: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER Max-Forwards: 70 m: ;dt=544 Expires: 3600 User-Agent: 3Com-SIP-Phone/V8.0.1.3 Authorization: Digest username="sip:[email protected]", realm="asterisk", nonce="6c915c33", uri="sip:192.168.254.12", opaque="", algorithm=MD5, response="a89df25f19e4b4598595f919dac9db81" X-3Com-PhoneInfo: firstRegistration=no; primaryCallP=192.168.254.12; secondaryCallP=0.0.0.0; --- (12 headers 0 lines) --- Using latest REGISTER request as basis request Sending to 192.168.254.157 : 5060 (NAT) SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: Content-Length: 0 SIP/2.0 403 Authentication user name does not match account name Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: ;tag=as3fb867e2 Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Content-Length: 0 Scheduling destruction of SIP dialog 'fa4451d8-01d6-1cc2-13e4-00e0bb33beb9' in 32000 ms (Method: REGISTER) Thanks for your input!

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  • SQL Server 2008 R2 Enterprise won't install on Windows 2008 R2 Enterprise

    - by Carlos Paulino
    I've been trying to install SQL Server on a new Windows Server 2008. I have tried everything but I haven't been able to narrow down the problem. When the installation fails I get " Exit code (Decimal): -2068643839". The problem with this is that according to Microsoft this is a generic error code. I follow their guide to look into the detail.txt inside C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\ But I can't find something that specifies the exact error. Any suggestions ? Thanks in advanced. I uploaded to detail.txt to http://www.megaupload.com/?d=0MV46SZH because it is to big to paste here. Below is the summary.txt ---------- Overall summary: Final result: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup. Exit code (Decimal): -2068643839 Exit facility code: 1203 Exit error code: 1 Exit message: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup. Start time: 2011-02-28 11:29:56 End time: 2011-02-28 11:34:45 Requested action: Install Machine Properties: Machine name: SA-SERVER Machine processor count: 8 OS version: Windows Server 2008 R2 OS service pack: Service Pack 1 OS region: United States OS language: English (United States) OS architecture: x64 Process architecture: 64 Bit OS clustered: No Product features discovered: Product Instance Instance ID Feature Language Edition Version Clustered Package properties: Description: SQL Server Database Services 2008 R2 ProductName: SQL Server 2008 R2 Type: RTM Version: 10 SPLevel: 0 Installation location: F:\x64\setup\ Installation edition: ENTERPRISE User Input Settings: ACTION: Install ADDCURRENTUSERASSQLADMIN: True AGTSVCACCOUNT: NT AUTHORITY\SYSTEM AGTSVCPASSWORD: ***** AGTSVCSTARTUPTYPE: Manual ASBACKUPDIR: Backup ASCOLLATION: Latin1_General_CI_AS ASCONFIGDIR: Config ASDATADIR: Data ASDOMAINGROUP: <empty> ASLOGDIR: Log ASPROVIDERMSOLAP: 1 ASSVCACCOUNT: <empty> ASSVCPASSWORD: ***** ASSVCSTARTUPTYPE: Automatic ASSYSADMINACCOUNTS: <empty> ASTEMPDIR: Temp BROWSERSVCSTARTUPTYPE: Disabled CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110228_112601\ConfigurationFile.ini CUSOURCE: ENABLERANU: False ENU: True ERRORREPORTING: False FARMACCOUNT: <empty> FARMADMINPORT: 0 FARMPASSWORD: ***** FEATURES: SQLENGINE,BIDS,CONN,IS,BC,SDK,SSMS,ADV_SSMS,SNAC_SDK,OCS FILESTREAMLEVEL: 0 FILESTREAMSHARENAME: <empty> FTSVCACCOUNT: <empty> FTSVCPASSWORD: ***** HELP: False IACCEPTSQLSERVERLICENSETERMS: False INDICATEPROGRESS: False INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\ INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\ INSTALLSQLDATADIR: <empty> INSTANCEDIR: D:\SQLServer INSTANCEID: MSSQLSERVER INSTANCENAME: MSSQLSERVER ISSVCACCOUNT: NT AUTHORITY\SYSTEM ISSVCPASSWORD: ***** ISSVCSTARTUPTYPE: Automatic NPENABLED: 0 PASSPHRASE: ***** PCUSOURCE: PID: ***** QUIET: False QUIETSIMPLE: False ROLE: AllFeatures_WithDefaults RSINSTALLMODE: FilesOnlyMode RSSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE RSSVCPASSWORD: ***** RSSVCSTARTUPTYPE: Automatic SAPWD: ***** SECURITYMODE: SQL SQLBACKUPDIR: <empty> SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS SQLSVCACCOUNT: NT AUTHORITY\SYSTEM SQLSVCPASSWORD: ***** SQLSVCSTARTUPTYPE: Automatic SQLSYSADMINACCOUNTS: SA-SERVER\Administrator SQLTEMPDBDIR: <empty> SQLTEMPDBLOGDIR: <empty> SQLUSERDBDIR: <empty> SQLUSERDBLOGDIR: <empty> SQMREPORTING: False TCPENABLED: 1 UIMODE: Normal X86: False Configuration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110228_112601\ConfigurationFile.ini Detailed results: Feature: Database Engine Services Status: Failed: see logs for details MSI status: Passed Configuration status: Passed Feature: SQL Client Connectivity SDK Status: Failed: see logs for details MSI status: Passed Configuration status: Passed Feature: Integration Services Status: Failed: see logs for details MSI status: Passed Configuration status: Passed Feature: Client Tools Connectivity Status: Failed: see logs for details MSI status: Passed Configuration status: Passed Feature: Management Tools - Complete Status: Failed: see logs for details MSI status: Passed Configuration status: Passed Feature: Management Tools - Basic Status: Failed: see logs for details MSI status: Passed Configuration status: Passed Feature: Client Tools SDK Status: Failed: see logs for details MSI status: Passed Configuration status: Passed Feature: Client Tools Backwards Compatibility Status: Failed: see logs for details MSI status: Passed Configuration status: Passed Feature: Business Intelligence Development Studio Status: Failed: see logs for details MSI status: Passed Configuration status: Passed Feature: Microsoft Sync Framework Status: Failed: see logs for details MSI status: Passed Configuration status: Passed Rules with failures: Global rules: Scenario specific rules: Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110228_112601\SystemConfigurationCheck_Report.htm

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  • How do I stop and repair a RAID 5 array that has failed and has I/O pending?

    - by Ben Hymers
    The short version: I have a failed RAID 5 array which has a bunch of processes hung waiting on I/O operations on it; how can I recover from this? The long version: Yesterday I noticed Samba access was being very sporadic; accessing the server's shares from Windows would randomly lock up explorer completely after clicking on one or two directories. I assumed it was Windows being a pain and left it. Today the problem is the same, so I did a little digging; the first thing I noticed was that running ps aux | grep smbd gives a lot of lines like this: ben 969 0.0 0.2 96088 4128 ? D 18:21 0:00 smbd -F root 1708 0.0 0.2 93468 4748 ? Ss 18:44 0:00 smbd -F root 1711 0.0 0.0 93468 1364 ? S 18:44 0:00 smbd -F ben 3148 0.0 0.2 96052 4160 ? D Mar07 0:00 smbd -F ... There are a lot of processes stuck in the "D" state. Running ps aux | grep " D" shows up some other processes including my nightly backup script, all of which need to access the volume mounted on my RAID array at some point. After some googling, I found that it might be down to the RAID array failing, so I checked /proc/mdstat, which shows this: ben@jack:~$ cat /proc/mdstat Personalities : [linear] [multipath] [raid0] [raid1] [raid6] [raid5] [raid4] [raid10] md0 : active raid5 sdb1[3](F) sdc1[1] sdd1[2] 2930271872 blocks level 5, 64k chunk, algorithm 2 [3/2] [_UU] unused devices: <none> And running mdadm --detail /dev/md0 gives this: ben@jack:~$ sudo mdadm --detail /dev/md0 /dev/md0: Version : 00.90 Creation Time : Sat Oct 31 20:53:10 2009 Raid Level : raid5 Array Size : 2930271872 (2794.53 GiB 3000.60 GB) Used Dev Size : 1465135936 (1397.26 GiB 1500.30 GB) Raid Devices : 3 Total Devices : 3 Preferred Minor : 0 Persistence : Superblock is persistent Update Time : Mon Mar 7 03:06:35 2011 State : active, degraded Active Devices : 2 Working Devices : 2 Failed Devices : 1 Spare Devices : 0 Layout : left-symmetric Chunk Size : 64K UUID : f114711a:c770de54:c8276759:b34deaa0 Events : 0.208245 Number Major Minor RaidDevice State 3 8 17 0 faulty spare rebuilding /dev/sdb1 1 8 33 1 active sync /dev/sdc1 2 8 49 2 active sync /dev/sdd1 I believe this says that sdb1 has failed, and so the array is running with two drives out of three 'up'. Some advice I found said to check /var/log/messages for notices of failures, and sure enough there are plenty: ben@jack:~$ grep sdb /var/log/messages ... Mar 7 03:06:35 jack kernel: [4525155.384937] md/raid:md0: read error NOT corrected!! (sector 400644912 on sdb1). Mar 7 03:06:35 jack kernel: [4525155.389686] md/raid:md0: read error not correctable (sector 400644920 on sdb1). Mar 7 03:06:35 jack kernel: [4525155.389686] md/raid:md0: read error not correctable (sector 400644928 on sdb1). Mar 7 03:06:35 jack kernel: [4525155.389688] md/raid:md0: read error not correctable (sector 400644936 on sdb1). Mar 7 03:06:56 jack kernel: [4525176.231603] sd 0:0:1:0: [sdb] Unhandled sense code Mar 7 03:06:56 jack kernel: [4525176.231605] sd 0:0:1:0: [sdb] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Mar 7 03:06:56 jack kernel: [4525176.231608] sd 0:0:1:0: [sdb] Sense Key : Medium Error [current] [descriptor] Mar 7 03:06:56 jack kernel: [4525176.231623] sd 0:0:1:0: [sdb] Add. Sense: Unrecovered read error - auto reallocate failed Mar 7 03:06:56 jack kernel: [4525176.231627] sd 0:0:1:0: [sdb] CDB: Read(10): 28 00 17 e1 5f bf 00 01 00 00 To me it is clear that device sdb has failed, and I need to stop the array, shutdown, replace it, reboot, then repair the array, bring it back up and mount the filesystem. I cannot hot-swap a replacement drive in, and don't want to leave the array running in a degraded state. I believe I am supposed to unmount the filesystem before stopping the array, but that is failing, and that is where I'm stuck now: ben@jack:~$ sudo umount /storage umount: /storage: device is busy. (In some cases useful info about processes that use the device is found by lsof(8) or fuser(1)) It is indeed busy; there are some 30 or 40 processes waiting on I/O. What should I do? Should I kill all these processes and try again? Is that a wise move when they are 'uninterruptable'? What would happen if I tried to reboot? Please let me know what you think I should do. And please ask if you need any extra information to diagnose the problem or to help!

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  • Error when installing AppFabric 1.1 on Server 2012 64bit

    - by no9
    I am trying to install AppFabric 1.1 on 64bit Windows Server 2012 R2. All updates have been installed and updates are turned ON .NET Framework 4.0 is installed .NET Framework 3.5 is installed IIS is installed Windows Powershell 3.0 should already be included in Server 2012 I am getting the following error: 2014-03-21 11:02:34, Information Setup ===== Logging started: 2014-03-21 11:02:34+01:00 ===== 2014-03-21 11:02:34, Information Setup File: c:\6c4006b0b3f6dee1bf616f1967\setup.exe 2014-03-21 11:02:34, Information Setup InternalName: Setup.exe 2014-03-21 11:02:34, Information Setup OriginalFilename: Setup.exe 2014-03-21 11:02:34, Information Setup FileVersion: 1.1.2106.32 2014-03-21 11:02:34, Information Setup FileDescription: Setup.exe 2014-03-21 11:02:34, Information Setup Product: Microsoft(R) Windows(R) Server AppFabric 2014-03-21 11:02:34, Information Setup ProductVersion: 1.1.2106.32 2014-03-21 11:02:34, Information Setup Debug: False 2014-03-21 11:02:34, Information Setup Patched: False 2014-03-21 11:02:34, Information Setup PreRelease: False 2014-03-21 11:02:34, Information Setup PrivateBuild: False 2014-03-21 11:02:34, Information Setup SpecialBuild: False 2014-03-21 11:02:34, Information Setup Language: Language Neutral 2014-03-21 11:02:34, Information Setup 2014-03-21 11:02:34, Information Setup OS Name: Windows Server 2012 R2 Standard 2014-03-21 11:02:34, Information Setup OS Edition: ServerStandard 2014-03-21 11:02:34, Information Setup OSVersion: Microsoft Windows NT 6.2.9200.0 2014-03-21 11:02:34, Information Setup CurrentCulture: sl-SI 2014-03-21 11:02:34, Information Setup Processor Architecture: AMD64 2014-03-21 11:02:34, Information Setup Event Registration Source : AppFabric_Setup 2014-03-21 11:02:34, Information Setup 2014-03-21 11:02:34, Information Setup Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : Initiating V1.0 Upgrade module. 2014-03-21 11:02:34, Information Setup Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : V1.0 is not installed. 2014-03-21 11:02:54, Information Setup Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : Initiating V1 Upgrade pre-install. 2014-03-21 11:02:54, Information Setup Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : V1.0 is not installed, not taking backup. 2014-03-21 11:02:55, Information Setup Executing C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe with commandline -iru. 2014-03-21 11:02:55, Information Setup Return code from aspnet_regiis.exe is 0 2014-03-21 11:02:55, Information Setup Process.Start: C:\Windows\system32\msiexec.exe /quiet /norestart /i "c:\6c4006b0b3f6dee1bf616f1967\Microsoft CCR and DSS Runtime 2008 R3.msi" /l*vx "C:\Users\Administrator\AppData\Local\Temp\AppServerSetup1_1(2014-03-21 11-02-55).log" 2014-03-21 11:02:57, Information Setup Process.ExitCode: 0x00000000 2014-03-21 11:02:57, Information Setup Windows features successfully enabled. 2014-03-21 11:02:57, Information Setup Process.Start: C:\Windows\system32\msiexec.exe /quiet /norestart /i "c:\6c4006b0b3f6dee1bf616f1967\Packages\AppFabric-1.1-for-Windows-Server-64.msi" ADDDEFAULT=Worker,WorkerAdmin,CacheService,CacheAdmin,Setup /l*vx "C:\Users\Administrator\AppData\Local\Temp\AppServerSetup1_1(2014-03-21 11-02-57).log" LOGFILE="C:\Users\Administrator\AppData\Local\Temp\AppServerSetup1_1_CustomActions(2014-03-21 11-02-57).log" INSTALLDIR="C:\Program Files\AppFabric 1.1 for Windows Server" LANGID=en-US 2014-03-21 11:03:45, Information Setup Process.ExitCode: 0x00000643 2014-03-21 11:03:45, Error Setup AppFabric installation failed because installer MSI returned with error code : 1603 2014-03-21 11:03:45, Error Setup 2014-03-21 11:03:45, Error Setup AppFabric installation failed because installer MSI returned with error code : 1603 2014-03-21 11:03:45, Error Setup 2014-03-21 11:03:45, Information Setup Microsoft.ApplicationServer.Setup.Core.SetupException: AppFabric installation failed because installer MSI returned with error code : 1603 2014-03-21 11:03:45, Information Setup at Microsoft.ApplicationServer.Setup.Installer.WindowsInstallerProxy.GenerateAndThrowSetupException(Int32 exitCode, LogEventSource logEventSource) 2014-03-21 11:03:45, Information Setup at Microsoft.ApplicationServer.Setup.Installer.WindowsInstallerProxy.Invoke(LogEventSource logEventSource, InstallMode installMode, String packageIdentity, List`1 updateList, List`1 customArguments) 2014-03-21 11:03:45, Information Setup at Microsoft.ApplicationServer.Setup.Installer.MsiInstaller.InstallSelectedFeatures() 2014-03-21 11:03:45, Information Setup at Microsoft.ApplicationServer.Setup.Installer.MsiInstaller.Install() 2014-03-21 11:03:45, Information Setup at Microsoft.ApplicationServer.Setup.Client.ProgressPage.StartAction() 2014-03-21 11:03:45, Information Setup 2014-03-21 11:03:45, Information Setup === Summary of Actions === 2014-03-21 11:03:45, Information Setup Required Windows components : Completed Successfully 2014-03-21 11:03:45, Information Setup IIS Management Console : Completed Successfully 2014-03-21 11:03:45, Information Setup Microsoft CCR and DSS Runtime 2008 R3 : Completed Successfully 2014-03-21 11:03:45, Information Setup AppFabric 1.1 for Windows Server : Failed 2014-03-21 11:03:45, Information Setup Hosting Services : Failed 2014-03-21 11:03:45, Information Setup Caching Services : Failed 2014-03-21 11:03:45, Information Setup Hosting Administration : Failed 2014-03-21 11:03:45, Information Setup Cache Administration : Failed 2014-03-21 11:03:45, Information Setup Microsoft Update : Skipped 2014-03-21 11:03:45, Information Setup Microsoft Update : Skipped 2014-03-21 11:03:45, Information Setup 2014-03-21 11:03:45, Information Setup ===== Logging stopped: 2014-03-21 11:03:45+01:00 ===== I have tried this solution but no success: http://stackoverflow.com/questions/11205927/appfabric-installation-failed-because-installer-msi-returned-with-error-code-1 My system enviroment variable PSModulesPath has this value: C:\Windows\System32\WindowsPowerShell\v1.0\Modules I have also followed this link with no success: http://jefferytay.wordpress.com/2013/12/11/installing-appfabric-on-windows-server-2012/ Any help would be greatly appreciated !

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  • Is there really a need for encryption to have true wireless security? [closed]

    - by Cawas
    I welcome better key-wording here, both on tags and title. I'm trying to conceive a free, open and secure network environment that would work anywhere, from big enterprises to small home networks of just 1 machine. I think since wireless Access Points are the most, if not only, true weak point of a Local Area Network (let's not consider every other security aspect of having internet) there would be basically two points to consider here: Having an open AP for anyone to use the internet through Leaving the whole LAN also open for guests to be able to easily read (only) files on it, and even a place to drop files on Considering these two aspects, once everything is done properly... What's the most secure option between having that, or having just an encrypted password-protected wifi? Of course "both" would seem "more secure". But it shouldn't actually be anything substantial. That's the question, but I think it may need more elaborating on. If you don't think so, please feel free to skip the next (long) part. Elaborating more on the two aspects ... I've always had the feeling using any kind of the so called "wireless security" methods is actually a bad design. I'm talking mostly about encrypting and pass-phrasing (which are actually two different concepts), since I won't even consider hiding SSID and mac filtering. I understand it's a natural way of thinking. With cable networking nobody can access the network unless they have access to the physical cable, so you're "secure" in the physical way. In a way, encrypting is for wireless what building walls is for the cables. And giving pass-phrases would be adding a door with a key. But the cabling without encryption is also insecure. If someone plugin all the data is right there. So, while I can see the use for encrypting data, I don't think it's a security measure in wireless networks. It's wasting resources for too little gain. I believe we should encrypt only sensitive data regardless of wires. That's already done with HTTPS, so I don't really need to encrypt my torrents, for instance. They're torrents, they are meant to be freely shared! As for using passwords, they should be added to the users, always. Not to wifi. For securing files, truly, best solution is backup. Sure all that doesn't happen that often, but I won't consider the most situations where people just don't care. I think there are enough situations where we actually use passwords on our OS users, so let's go with that in mind. I keep promoting the Fonera concept as an instance. It opens up a free wifi port, if you choose so, and anyone can connect to the internet through that, without having any access to your LAN. It also uses a QoS which will never let your bandwidth drop from that public usage. That's security, and it's open. But it's lacking the second aspect. I'll probably be bashed for promoting the non-usage of WPA 2 with AES or whatever, but I wanted to know from more experienced (super) users out there: what do you think?

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  • Asterisk SIP digest authentication username mismatch

    - by Matt
    I have an asterisk system that I'm attempting to get to work as a backup for our 3com system. We already use it for a conference bridge. Our phones are the 3com 3C10402B, so I don't have the issue of older 3com phones that come without a SIP image. The 3com phones are communicating SIP with the Asterisk, but are unable to register because they present a digest username value that doesn't match what Asterisk thinks it should. As an example, here are the relevant lines from a successful registration from a soft phone: Server sends: WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="1cac3853" Phone responds: Authorization: Digest username="2321", realm="asterisk", nonce="1cac3853", uri="sip:192.168.254.12", algorithm=md5, response="d32df9ec719817282460e7c2625b6120" For the 3com phone, those same lines look like this (and fails): Server sends: WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="6c915c33" Phone responds: Authorization: Digest username="sip:[email protected]", realm="asterisk", nonce="6c915c33", uri="sip:192.168.254.12", opaque="", algorithm=MD5, response="a89df25f19e4b4598595f919dac9db81" Basically, Asterisk wants to see a username in the Digest username field of 2321, but the 3com phone is sending sip:[email protected]. Anyone know how to tell asterisk to accept this format of username in the digest authentication? Here is the sip.conf info for that extension: [2321] deny=0.0.0.0/0.0.0.0 disallow=all type=friend secret=1234 qualify=yes port=5060 permit=0.0.0.0/0.0.0.0 nat=yes mailbox=2321@device host=dynamic dtmfmode=rfc2833 dial=SIP/2321 context=from-internal canreinvite=no callerid=device <2321 allow=ulaw, alaw call-limit=50 ... and for those interested in the grit, here is the debug output of the registration attempt: REGISTER sip:192.168.254.12 SIP/2.0 v: SIP/2.0/UDP 192.168.254.157:5060 t: f: i: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER Max-Forwards: 70 m: ;dt=544 Expires: 3600 User-Agent: 3Com-SIP-Phone/V8.0.1.3 X-3Com-PhoneInfo: firstRegistration=no; primaryCallP=192.168.254.12; secondaryCallP=0.0.0.0; --- (11 headers 0 lines) --- Using latest REGISTER request as basis request Sending to 192.168.254.157 : 5060 (no NAT) SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: Content-Length: 0 SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: ;tag=as3fb867e2 Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="6c915c33" Content-Length: 0 Scheduling destruction of SIP dialog 'fa4451d8-01d6-1cc2-13e4-00e0bb33beb9' in 32000 ms (Method: REGISTER) confbridge*CLI REGISTER sip:192.168.254.12 SIP/2.0 v: SIP/2.0/UDP 192.168.254.157:5060 t: f: i: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER Max-Forwards: 70 m: ;dt=544 Expires: 3600 User-Agent: 3Com-SIP-Phone/V8.0.1.3 Authorization: Digest username="sip:[email protected]", realm="asterisk", nonce="6c915c33", uri="sip:192.168.254.12", opaque="", algorithm=MD5, response="a89df25f19e4b4598595f919dac9db81" X-3Com-PhoneInfo: firstRegistration=no; primaryCallP=192.168.254.12; secondaryCallP=0.0.0.0; --- (12 headers 0 lines) --- Using latest REGISTER request as basis request Sending to 192.168.254.157 : 5060 (NAT) SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: Content-Length: 0 SIP/2.0 403 Authentication user name does not match account name Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: ;tag=as3fb867e2 Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Content-Length: 0 Scheduling destruction of SIP dialog 'fa4451d8-01d6-1cc2-13e4-00e0bb33beb9' in 32000 ms (Method: REGISTER) Thanks for your input!

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  • Useful Command-line Commands on Windows

    - by Sung Meister
    The aim for this Wiki is to promote using a command to open up commonly used applications without having to go through many mouse clicks - thus saving time on monitoring and troubleshooting Windows machines. Answer entries need to specify Application name Commands Screenshot (Optional) Shortcut to commands && - Command Chaining %SYSTEMROOT%\System32\rcimlby.exe -LaunchRA - Remote Assistance (Windows XP) appwiz.cpl - Programs and Features (Formerly Known as "Add or Remove Programs") appwiz.cpl @,2 - Turn Windows Features On and Off (Add/Remove Windows Components pane) arp - Displays and modifies the IP-to-Physical address translation tables used by address resolution protocol (ARP) at - Schedule tasks either locally or remotely without using Scheduled Tasks bootsect.exe - Updates the master boot code for hard disk partitions to switch between BOOTMGR and NTLDR cacls - Change Access Control List (ACL) permissions on a directory, its subcontents, or files calc - Calculator chkdsk - Check/Fix the disk surface for physical errors or bad sectors cipher - Displays or alters the encryption of directories [files] on NTFS partitions cleanmgr.exe - Disk Cleanup clip - Redirects output of command line tools to the Windows clipboard cls - clear the command line screen cmd /k - Run command with command extensions enabled color - Sets the default console foreground and background colors in console command.com - Default Operating System Shell compmgmt.msc - Computer Management control.exe /name Microsoft.NetworkAndSharingCenter - Network and Sharing Center control keyboard - Keyboard Properties control mouse(or main.cpl) - Mouse Properties control sysdm.cpl,@0,3 - Advanced Tab of the System Properties dialog control userpasswords2 - Opens the classic User Accounts dialog desk.cpl - opens the display properties devmgmt.msc - Device Manager diskmgmt.msc - Disk Management diskpart - Disk management from the command line dsa.msc - Opens active directory users and computers dsquery - Finds any objects in the directory according to criteria dxdiag - DirectX Diagnostic Tool eventvwr - Windows Event Log (Event Viewer) explorer . - Open explorer with the current folder selected. explorer /e, . - Open explorer, with folder tree, with current folder selected. F7 - View command history find - Searches for a text string in a file or files findstr - Find a string in a file firewall.cpl - Opens the Windows Firewall settings fsmgmt.msc - Shared Folders fsutil - Perform tasks related to FAT and NTFS file systems ftp - Transfers files to and from a computer running an FTP server service getmac - Shows the mac address(es) of your network adapter(s) gpedit.msc - Group Policy Editor gpresult - Displays the Resultant Set of Policy (RSoP) information for a target user and computer httpcfg.exe - HTTP Configuration Utility iisreset - To restart IIS InetMgr.exe - Internet Information Services (IIS) Manager 7 InetMgr6.exe - Internet Information Services (IIS) Manager 6 intl.cpl - Regional and Language Options ipconfig - Internet protocol configuration lusrmgr.msc - Local Users and Groups Administrator msconfig - System Configuration notepad - Notepad? ;) mmsys.cpl - Sound/Recording/Playback properties mode - Configure system devices more - Displays one screen of output at a time mrt - Microsoft Windows Malicious Software Removal Tool mstsc.exe - Remote Desktop Connection nbstat - displays protocol statistics and current TCP/IP connections using NBT ncpa.cpl - Network Connections netsh - Display or modify the network configuration of a computer that is currently running netstat - Network Statistics net statistics - Check computer up time net stop - Stops a running service. net use - Connects a computer to or disconnects a computer from a shared resource, or displays information about computer connections odbcad32.exe - ODBC Data Source Administrator pathping - A traceroute that collects detailed packet loss stats perfmon - Opens Reliability and Performance Monitor ping - Determine whether a remote computer is accessible over the network powercfg.cpl - Power management control panel applet quser - Display information about user sessions on a terminal server qwinsta - See disconnected remote desktop sessions reg.exe - Console Registry Tool for Windows regedit - Registry Editor rasdial - Connects to a VPN or a dialup network robocopy - Backup/Restore/Copy large amounts of files reliably rsop.msc - Resultant Set of Policy (shows the combined effect of all group policies active on the current system/login) runas - Run specific tools and programs with different permissions than the user's current logon provides sc - Manage anything you want to do with services. schtasks - Enables an administrator to create, delete, query, change, run and end scheduled tasks on a local or remote system. secpol.msc - Local Security Settings services.msc - Services control panel set - Displays, sets, or removes cmd.exe environment variables. set DIRCMD - Preset dir parameter in cmd.exe start - Starts a separate window to run a specified program or command start. - opens the current directory in the Windows Explorer. shutdown.exe - Shutdown or Reboot a local/remote machine subst.exe - Associates a path with a drive letter, including local drives systeminfo -Displays a comprehensive information about the system taskkill - terminate tasks by process id (PID) or image name tasklist.exe - List Processes on local or a remote machine taskmgr.exe - Task Manager telephon.cpl - Telephone and Modem properties timedate.cpl - Date and Time title - Change the title of the CMD window you have open tracert - Trace route wmic - Windows Management Instrumentation Command-line winver.exe - Find Windows Version wscui.cpl - Windows Security Center wuauclt.exe - Windows Update AutoUpdate Client

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  • Is the Cloud ready for an Enterprise Java web application? Seeking a JEE hosting advice.

    - by Jakub Holý
    Greetings to all the smart people around here! I'd like to ask whether it is feasible or a good idea at all to deploy a Java enterprise web application to a Cloud such as Amazon EC2. More exactly, I'm looking for infrastructure options for an application that shall handle few hundred users with long but neither CPU nor memory intensive sessions. I'm considering dedicated servers, virtual private servers (VPSs) and EC2. I've noticed that there is a project called JBoss Cloud so people are working on enabling such a deployment, on the other hand it doesn't seem to be mature yet and I'm not sure that the cloud is ready for this kind of applications, which differs from the typical cloud-based applications like Twitter. Would you recommend to deploy it to the cloud? What are the pros and cons? The application is a Java EE 5 web application whose main function is to enable users to compose their own customized Product by combining the available Parts. It uses stateless and stateful session beans and JPA for persistence of entities to a RDBMS and fetches information about Parts from the company's inventory system via a web service. Aside of external users it's used also by few internal ones, who are authenticated against the company's LDAP. The application should handle around 300-400 concurrent users building their product and should be reasonably scalable and available though these qualities are only of a medium importance at this stage. I've proposed an architecture consisting of a firewall (FW) and load balancer supporting sticky sessions and https (in the Cloud this would be replaced with EC2's Elastic Load Balancing service and FW on the app. servers, in a physical architecture the load-balancer would be a HW), then two physical clustered application servers combined with web servers (so that if one fails, a user doesn't loose his/her long built product) and finally a database server. The DB server would need a slave backup instance that can replace the master instance if it fails. This should provide reasonable availability and fault tolerance and provide good scalability as long as a single RDBMS can keep with the load, which should be OK for quite a while because most of the operations are done in the memory using a stateful bean and only occasionally stored or retrieved from the DB and the amount of data is low too. A problematic part could be the dependency on the remote inventory system webservice but with good caching of its outputs in the application it should be OK too. Unfortunately I've only vague idea of the system resources (memory size, number and speed of CPUs/cores) that such an "average Java EE application" for few hundred users needs. My rough and mostly unfounded estimate based on actual Amazon offerings is that 1.7GB and a single, 2-core "modern CPU" with speed around 2.5GHz (the High-CPU Medium Instance) should be sufficient for any of the two application servers (since we can handle higher load by provisioning more of them). Alternatively I would consider using the Large instance (64b, 7.5GB RAM, 2 cores at 1GHz) So my question is whether such a deployment to the cloud is technically and financially feasible or whether dedicated/VPS servers would be a better option and whether there are some real-world experiences with something similar. Thank you very much! /Jakub Holy PS: I've found the JBoss EAP in a Cloud Case Study that shows that it is possible to deploy a real-world Java EE application to the EC2 cloud but unfortunately there're no details regarding topology, instance types, or anything :-(

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  • Active Directory Time Synchronisation - Time-Service Event ID 50

    - by George
    I have an Active Directory domain with two DCs. The first DC in the forest/domain is Server 2012, the second is 2008 R2. The first DC holds the PDC Emulator role. I sporadically receive a warning from the Time-Service source, event ID 50: The time service detected a time difference of greater than %1 milliseconds for %2 seconds. The time difference might be caused by synchronization with low-accuracy time sources or by suboptimal network conditions. The time service is no longer synchronized and cannot provide the time to other clients or update the system clock. When a valid time stamp is received from a time service provider, the time service will correct itself. Time sync in the domain is configured with the second DC to synchronise using the /syncfromflags:DOMHIER flag. The first DC is configured to sync time using a /syncfromflags:MANUAL /reliable:YES, from a peerlist consisting of a number of UK based stratum 2 servers, such as ntp2d.mcc.ac.uk. I'm confused why I receive this event warning. It implies that my PDC emulator cannot synchronise time with a supposedly reliable external time source, and it quotes a time difference of 5 seconds for 900 seconds. It's worth also mentioning that I used to use a UK pool from ntp.org but I would receive the warning much more often. Since updating to a number of UK based academic time servers, it seems to be more reliable. Can someone with more experience shed some light on this - perhaps it is purely transient? Should I disregard the warning? Is my configuration sound? EDIT: I should add that the DCs are virtual, and installed on two separate VMware ESXi/vSphere physical hosts. I can also confirm that as per MDMarra's comment and best practice, VMware timesync is disabled, since: c:\Program Files\VMware\VMware Tools\VMwareToolboxCmd.exe timesync status returns Disabled. EDIT 2 Some strange new issue has cropped up. I've noticed a pattern. Originally, the event ID 50 warnings would occur at about 1230pm each day. This is interesting since our veeam backup happens at 12 midday. Since I made the changes discussed here, I now receive an event ID 51 instead of 50. The new warning says that: The time sample received from peer server.ac.uk differs from the local time by -40 seconds (Or approximately 40 seconds). This has happened two days in a row. Now I'm even more confused. Obviously the time never updates until I manually intervene. The issue seems to be related to virtualisation and veeam. Something may be occuring when veeam is backing up the PDCe. Any suggestions? UPDATE & SUMMARY msemack's excellent list of resources below (the accepted answer) provided enough information to correctly configure the time service in the domain. This should be the first port of call for any future people looking to verify their configuration. The final "40 second jump" issue I have resolved (there are no more warnings) through adjusting the VMware time sync settings as noted in the veeam knowledge base article here: http://www.veeam.com/kb1202 In any case, should any future reader use ESXi, veeam or not, the resources here are an excellent source of information on the time sync topic and msemack's answer is particularly invaluable.

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  • MySQL 5.5 (Percona) assertion failure log.. what would cause this?

    - by Tom Geee
    256GB, 64 Core , AMD running Ubuntu 12.04 with Percona MySQL 5.5.28. Below is the assertion failure. We just had a second assertion failure (different "in file", position, etc) while running a large set of inserts. After the first failure, MySQL restarted after a reboot only - after continuously looping on the same error after trying to recover. I decided to do a mysqlcheck with -o for optimize. Since these are all Innodb tables (very large tables, 60+GB) this would do an alter table on all tables. In the middle of this , the below assertion failure happened again: 121115 22:30:31 InnoDB: Assertion failure in thread 140086589445888 in file btr0pcur.c line 452 InnoDB: Failing assertion: btr_page_get_prev(next_page, mtr) == buf_block_get_page_no(btr_pcur_get_block(cursor)) InnoDB: We intentionally generate a memory trap. InnoDB: Submit a detailed bug report to http://bugs.mysql.com. InnoDB: If you get repeated assertion failures or crashes, even InnoDB: immediately after the mysqld startup, there may be InnoDB: corruption in the InnoDB tablespace. Please refer to InnoDB: http://dev.mysql.com/doc/refman/5.5/en/forcing-innodb-recovery.html InnoDB: about forcing recovery. 03:30:31 UTC - mysqld got signal 6 ; This could be because you hit a bug. It is also possible that this binary or one of the libraries it was linked against is corrupt, improperly built, or misconfigured. This error can also be caused by malfunctioning hardware. We will try our best to scrape up some info that will hopefully help diagnose the problem, but since we have already crashed, something is definitely wrong and this may fail. Please help us make Percona Server better by reporting any bugs at http://bugs.percona.com/ key_buffer_size=536870912 read_buffer_size=131072 max_used_connections=404 max_threads=500 thread_count=90 connection_count=90 It is possible that mysqld could use up to key_buffer_size + (read_buffer_size + sort_buffer_size)*max_threads = 1618416 K bytes of memory Hope that's ok; if not, decrease some variables in the equation. Thread pointer: 0x14edeb710 Attempting backtrace. You can use the following information to find out where mysqld died. If you see no messages after this, something went terribly wrong... stack_bottom = 7f687366ce80 thread_stack 0x30000 /usr/sbin/mysqld(my_print_stacktrace+0x2e)[0x7b52ee] /usr/sbin/mysqld(handle_fatal_signal+0x484)[0x68f024] /lib/x86_64-linux-gnu/libpthread.so.0(+0xfcb0)[0x7f9cbb23fcb0] /lib/x86_64-linux-gnu/libc.so.6(gsignal+0x35)[0x7f9cbaea6425] /lib/x86_64-linux-gnu/libc.so.6(abort+0x17b)[0x7f9cbaea9b8b] /usr/sbin/mysqld[0x858463] /usr/sbin/mysqld[0x804513] /usr/sbin/mysqld[0x808432] /usr/sbin/mysqld[0x7db8bf] /usr/sbin/mysqld(_Z13rr_sequentialP11READ_RECORD+0x1d)[0x755aed] /usr/sbin/mysqld(_Z17mysql_alter_tableP3THDPcS1_P24st_ha_create_informationP10TABLE_LISTP10Alter_infojP8st_orderb+0x216b)[0x60399b] /usr/sbin/mysqld(_Z20mysql_recreate_tableP3THDP10TABLE_LIST+0x166)[0x604bd6] /usr/sbin/mysqld[0x647da1] /usr/sbin/mysqld(_ZN24Optimize_table_statement7executeEP3THD+0xde)[0x64891e] /usr/sbin/mysqld(_Z21mysql_execute_commandP3THD+0x1168)[0x59b558] /usr/sbin/mysqld(_Z11mysql_parseP3THDPcjP12Parser_state+0x30c)[0x5a132c] /usr/sbin/mysqld(_Z16dispatch_command19enum_server_commandP3THDPcj+0x1620)[0x5a2a00] /usr/sbin/mysqld(_Z24do_handle_one_connectionP3THD+0x14f)[0x63ce6f] /usr/sbin/mysqld(handle_one_connection+0x51)[0x63cf31] /lib/x86_64-linux-gnu/libpthread.so.0(+0x7e9a)[0x7f9cbb237e9a] /lib/x86_64-linux-gnu/libc.so.6(clone+0x6d)[0x7f9cbaf63cbd] Trying to get some variables. Some pointers may be invalid and cause the dump to abort. Query (7f6300004b60): is an invalid pointer Connection ID (thread ID): 876 Status: NOT_KILLED You may download the Percona Server operations manual by visiting http://www.percona.com/software/percona-server/. You may find information in the manual which will help you identify the cause of the crash. 121115 22:31:07 [Note] Plugin 'FEDERATED' is disabled. 121115 22:31:07 InnoDB: The InnoDB memory heap is disabled 121115 22:31:07 InnoDB: Mutexes and rw_locks use GCC atomic builtins .. Then it recovered , without a reboot this time. from the log, what would cause this? I am currently running a dump to see if the problem resurfaces. edit: data partition is all in / since this is a hosted, defaulted file system unfortunately: Filesystem Size Used Avail Use% Mounted on /dev/vda3 742G 445G 260G 64% / udev 121G 4.0K 121G 1% /dev tmpfs 49G 248K 49G 1% /run none 5.0M 0 5.0M 0% /run/lock none 121G 0 121G 0% /run/shm /dev/vda1 99M 54M 40M 58% /boot my.cnf: [client] port = 3306 socket = /var/run/mysqld/mysqld.sock [mysqld_safe] socket = /var/run/mysqld/mysqld.sock nice = 0 [mysqld] skip-name-resolve innodb_file_per_table default_storage_engine=InnoDB user = mysql socket = /var/run/mysqld/mysqld.sock port = 3306 basedir = /usr datadir = /data/mysql tmpdir = /tmp skip-external-locking key_buffer = 512M max_allowed_packet = 128M thread_stack = 192K thread_cache_size = 64 myisam-recover = BACKUP max_connections = 500 table_cache = 812 table_definition_cache = 812 #query_cache_limit = 4M #query_cache_size = 512M join_buffer_size = 512K innodb_additional_mem_pool_size = 20M innodb_buffer_pool_size = 196G #innodb_file_io_threads = 4 #innodb_thread_concurrency = 12 innodb_flush_log_at_trx_commit = 1 innodb_log_buffer_size = 8M innodb_log_file_size = 1024M innodb_log_files_in_group = 2 innodb_max_dirty_pages_pct = 90 innodb_lock_wait_timeout = 120 log_error = /var/log/mysql/error.log long_query_time = 5 slow_query_log = 1 slow_query_log_file = /var/log/mysql/slowlog.log [mysqldump] quick quote-names max_allowed_packet = 16M [mysql] [isamchk] key_buffer = 16M

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  • Upgraded Ubuntu, all drives in one zpool marked unavailable

    - by Matt Sieker
    I just upgraded Ubuntu 14.04, and I had two ZFS pools on the server. There was some minor issue with me fighting with the ZFS driver and the kernel version, but that's worked out now. One pool came online, and mounted fine. The other didn't. The main difference between the tool is one was just a pool of disks (video/music storage), and the other was a raidz set (documents, etc) I've already attempted exporting and re-importing the pool, to no avail, attempting to import gets me this: root@kyou:/home/matt# zpool import -fFX -d /dev/disk/by-id/ pool: storage id: 15855792916570596778 state: UNAVAIL status: One or more devices contains corrupted data. action: The pool cannot be imported due to damaged devices or data. see: http://zfsonlinux.org/msg/ZFS-8000-5E config: storage UNAVAIL insufficient replicas raidz1-0 UNAVAIL insufficient replicas ata-SAMSUNG_HD103SJ_S246J90B134910 UNAVAIL ata-WDC_WD10EARS-00Y5B1_WD-WMAV51422523 UNAVAIL ata-WDC_WD10EARS-00Y5B1_WD-WMAV51535969 UNAVAIL The symlinks for those in /dev/disk/by-id also exist: root@kyou:/home/matt# ls -l /dev/disk/by-id/ata-SAMSUNG_HD103SJ_S246J90B134910* /dev/disk/by-id/ata-WDC_WD10EARS-00Y5B1_WD-WMAV51* lrwxrwxrwx 1 root root 9 May 27 19:31 /dev/disk/by-id/ata-SAMSUNG_HD103SJ_S246J90B134910 -> ../../sdb lrwxrwxrwx 1 root root 10 May 27 19:15 /dev/disk/by-id/ata-SAMSUNG_HD103SJ_S246J90B134910-part1 -> ../../sdb1 lrwxrwxrwx 1 root root 10 May 27 19:15 /dev/disk/by-id/ata-SAMSUNG_HD103SJ_S246J90B134910-part9 -> ../../sdb9 lrwxrwxrwx 1 root root 9 May 27 19:15 /dev/disk/by-id/ata-WDC_WD10EARS-00Y5B1_WD-WMAV51422523 -> ../../sdd lrwxrwxrwx 1 root root 10 May 27 19:15 /dev/disk/by-id/ata-WDC_WD10EARS-00Y5B1_WD-WMAV51422523-part1 -> ../../sdd1 lrwxrwxrwx 1 root root 10 May 27 19:15 /dev/disk/by-id/ata-WDC_WD10EARS-00Y5B1_WD-WMAV51422523-part9 -> ../../sdd9 lrwxrwxrwx 1 root root 9 May 27 19:15 /dev/disk/by-id/ata-WDC_WD10EARS-00Y5B1_WD-WMAV51535969 -> ../../sde lrwxrwxrwx 1 root root 10 May 27 19:15 /dev/disk/by-id/ata-WDC_WD10EARS-00Y5B1_WD-WMAV51535969-part1 -> ../../sde1 lrwxrwxrwx 1 root root 10 May 27 19:15 /dev/disk/by-id/ata-WDC_WD10EARS-00Y5B1_WD-WMAV51535969-part9 -> ../../sde9 Inspecting the various /dev/sd* devices listed, they appear to be the correct ones (The 3 1TB drives that were in a raidz array). I've run zdb -l on each drive, dumping it to a file, and running a diff. The only difference on the 3 are the guid fields (Which I assume is expected). All 3 labels on each one are basically identical, and are as follows: version: 5000 name: 'storage' state: 0 txg: 4 pool_guid: 15855792916570596778 hostname: 'kyou' top_guid: 1683909657511667860 guid: 8815283814047599968 vdev_children: 1 vdev_tree: type: 'raidz' id: 0 guid: 1683909657511667860 nparity: 1 metaslab_array: 33 metaslab_shift: 34 ashift: 9 asize: 3000569954304 is_log: 0 create_txg: 4 children[0]: type: 'disk' id: 0 guid: 8815283814047599968 path: '/dev/disk/by-id/ata-SAMSUNG_HD103SJ_S246J90B134910-part1' whole_disk: 1 create_txg: 4 children[1]: type: 'disk' id: 1 guid: 18036424618735999728 path: '/dev/disk/by-id/ata-WDC_WD10EARS-00Y5B1_WD-WMAV51422523-part1' whole_disk: 1 create_txg: 4 children[2]: type: 'disk' id: 2 guid: 10307555127976192266 path: '/dev/disk/by-id/ata-WDC_WD10EARS-00Y5B1_WD-WMAV51535969-part1' whole_disk: 1 create_txg: 4 features_for_read: Stupidly, I do not have a recent backup of this pool. However, the pool was fine before reboot, and Linux sees the disks fine (I have smartctl running now to double check) So, in summary: I upgraded Ubuntu, and lost access to one of my two zpools. The difference between the pools is the one that came up was JBOD, the other was zraid. All drives in the unmountable zpool are marked UNAVAIL, with no notes for corrupted data The pools were both created with disks referenced from /dev/disk/by-id/. Symlinks from /dev/disk/by-id to the various /dev/sd devices seems to be correct zdb can read the labels from the drives. Pool has already been attempted to be exported/imported, and isn't able to import again. Is there some sort of black magic I can invoke via zpool/zfs to bring these disks back into a reasonable array? Can I run zpool create zraid ... without losing my data? Is my data gone anyhow?

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  • Postfix sasl login failing no mechanism found

    - by Nat45928
    following the link here: http://flurdy.com/docs/postfix/ with posfix, courier, MySql, and sasl gave me a web server that has imap functionality working fine but when i go to log into the server to send a message using the same user id and password for connecting the the imap server it rejects my login to the smtp server. If i do not specify a login for the outgoing mail server then it will send the message just fine. the error in postfix's log is: Jul 6 17:26:10 Sj-Linux postfix/smtpd[19139]: connect from unknown[10.0.0.50] Jul 6 17:26:10 Sj-Linux postfix/smtpd[19139]: warning: SASL authentication failure: unable to canonify user and get auxprops Jul 6 17:26:10 Sj-Linux postfix/smtpd[19139]: warning: unknown[10.0.0.50]: SASL DIGEST-MD5 authentication failed: no mechanism available Jul 6 17:26:10 Sj-Linux postfix/smtpd[19139]: warning: unknown[10.0.0.50]: SASL LOGIN authentication failed: no mechanism available Ive checked all usernames and passwords for mysql. what could be going wrong? edit: here is some other information: installed libraires for postfix, courier and sasl: aptitude install postfix postfix-mysql aptitude install libsasl2-modules libsasl2-modules-sql libgsasl7 libauthen-sasl-cyrus-perl sasl2-bin libpam-mysql aptitude install courier-base courier-authdaemon courier-authlib-mysql courier-imap courier-imap-ssl courier-ssl and here is my /etc/postfix/main.cf myorigin = domain.com smtpd_banner = $myhostname ESMTP $mail_name biff = no # appending .domain is the MUA's job. append_dot_mydomain = no # Uncomment the next line to generate "delayed mail" warnings #delay_warning_time = 4h readme_directory = no # TLS parameters smtpd_tls_cert_file=/etc/ssl/certs/ssl-cert-snakeoil.pem smtpd_tls_key_file=/etc/ssl/private/ssl-cert-snakeoil.key smtpd_use_tls=yes smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache # See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for # information on enabling SSL in the smtp client. #myhostname = my hostname alias_maps = hash:/etc/aliases alias_database = hash:/etc/aliases myorigin = /etc/mailname local_recipient_maps = mydestination = relayhost = mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 mailbox_size_limit = 0 recipient_delimiter = + inet_interfaces = all mynetworks_style = host # how long if undelivered before sending warning update to sender delay_warning_time = 4h # will it be a permanent error or temporary unknown_local_recipient_reject_code = 450 # how long to keep message on queue before return as failed. # some have 3 days, I have 16 days as I am backup server for some people # whom go on holiday with their server switched off. maximal_queue_lifetime = 7d # max and min time in seconds between retries if connection failed minimal_backoff_time = 1000s maximal_backoff_time = 8000s # how long to wait when servers connect before receiving rest of data smtp_helo_timeout = 60s # how many address can be used in one message. # effective stopper to mass spammers, accidental copy in whole address list # but may restrict intentional mail shots. # but may restrict intentional mail shots. smtpd_recipient_limit = 16 # how many error before back off. smtpd_soft_error_limit = 3 # how many max errors before blocking it. smtpd_hard_error_limit = 12 # Requirements for the HELO statement smtpd_helo_restrictions = permit_mynetworks, permit # Requirements for the sender details smtpd_sender_restrictions = permit_sasl_authenticated, permit_mynetworks, warn_if_reject reject_non_fqdn_sender, reject_unknown_sender_domain, reject_unauth_pipelining, permit # Requirements for the connecting server smtpd_client_restrictions = reject_rbl_client sbl.spamhaus.org, reject_rbl_client blackholes.easynet.nl, reject_rbl_client dnsbl.njabl.org # Requirement for the recipient address smtpd_recipient_restrictions = reject_unauth_pipelining, permit_mynetworks, permit_sasl_authenticated, reject_non_fqdn_recipient, reject_unknown_recipient_domain, reject_unauth_destination, permit smtpd_data_restrictions = reject_unauth_pipelining # require proper helo at connections smtpd_helo_required = yes # waste spammers time before rejecting them smtpd_delay_reject = yes disable_vrfy_command = yes # not sure of the difference of the next two # but they are needed for local aliasing alias_maps = hash:/etc/postfix/aliases alias_database = hash:/etc/postfix/aliases # this specifies where the virtual mailbox folders will be located virtual_mailbox_base = /var/spool/mail/virtual # this is for the mailbox location for each user virtual_mailbox_maps = mysql:/etc/postfix/mysql_mailbox.cf # and this is for aliases virtual_alias_maps = mysql:/etc/postfix/mysql_alias.cf # and this is for domain lookups virtual_mailbox_domains = mysql:/etc/postfix/mysql_domains.cf # this is how to connect to the domains (all virtual, but the option is there) # not used yet # transport_maps = mysql:/etc/postfix/mysql_transport.cf virtual_uid_maps = static:5000 virtual_gid_maps = static:5000 # SASL smtpd_sasl_auth_enable = yes # If your potential clients use Outlook Express or other older clients # this needs to be set to yes broken_sasl_auth_clients = yes smtpd_sasl_security_options = noanonymous smtpd_sasl_local_domain =

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  • SharePoint Upgrade Global Nav Quirks?

    - by elorg
    We're working on a parallel install/upgrade of SharePoint. The client has WSS 2003 on some old hardware. We've installed MOSS 2007 in a medium farm environment. They want to use this as an opportunity to not just upgrade and use the new features, but to also better organize their content and categorize between different site collections. To accommodate, we've created a few site collections per their specifications in the new environment, and when we ran an upgrade test run we ran into a few .. quirks. We made a backup of the old content database, copied it over to the new environment and restored it as a new database. Created a new web app and attached the migrated data to do an in-place upgrade in this new "test" area. This seems pretty standard - no issues. We have to do a little bit of cleanup (e.g. reset pages to site definition, reset themes, and inherit the global nav / top link bar, etc.). Once that's done, we're using stsadm export/import to copy the individual sites over to their ultimate destinations in the various different site collections. So far so good. But then we ran into one particular site that has a link to an .aspx page in the top link bar in WSS 2003 that's not behaving properly after the upgrade. It's just a link to a "dashboard" .aspx page in a doc library - nothing special. It doesn't seem to matter what we do, or what order we do it (in the "test" web app, in the destination web app, or both). In the end, this ONE site will not allow us to create a link/tab in the global nav. It can inherit the global nav just fine. We can break the inheritance just fine. But if we want to manually add a link in the top link bar - we go through the steps that I've done 1,000x before and click OK - and the tab never appears. It doesn't matter if it's to a page within the site itself, or to Google. We can migrate over other sites into the same site collection and add a tab without issue. If we migrate this quirky site over to another site collection we run into the same issue. Yet, in the "test" web app that we're using to upgrade the data we can add a tab? If we add the tab before we export/import to the final destination, the tab is lost during the process? Has anyone run into anything like this? Any ideas? I've tried every combination of everything that I can think of and nothing works. Unless we can figure out how to get this to work, we're going to just add this tab to the global nav for the entire site collection and inherit it for this site (but that adds the link to all of the site that will inherit, which is both a pro & con for them).

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  • Configuring Wireless on Cisco 851W

    - by Aequitarum Custos
    Either a powersurge or something caused our router's configuration to get wiped, and our last backup was before the wireless network was setup. We have not been able to reconfigure the wireless since then, so was curious if anyone here would be able to determine what configuration is needed. We are using a Cisco 851W running 12.4(15)T9 We would like to use WPA encryption, and have it on the same network as the rest of the office network. Config file is below: User Access Verification Building configuration... Current configuration : 3857 bytes ! version 12.4 no service pad service timestamps debug datetime msec service timestamps log datetime msec service password-encryption no service dhcp ! hostname BOB ! boot-start-marker boot-end-marker ! enable secret 5 ********************* ! no aaa new-model ! ! dot11 syslog no ip source-route ! ! ip cef no ip bootp server ip domain name BOB.com ip name-server 61.11.1.1 ip name-server 61.11.1.2 ! ! ! username BOBB privilege 15 password 7 ************************* ! ! archive log config hidekeys ! ! ip tcp synwait-time 10 ! ! ! interface FastEthernet0 no cdp enable ! interface FastEthernet1 no cdp enable ! interface FastEthernet2 no cdp enable ! interface FastEthernet3 no cdp enable ! interface FastEthernet4 description WAN Connection$ETH-WAN$ ip address 61.11.1.14 255.255.254.0 ip nat outside ip virtual-reassembly duplex auto speed auto no cdp enable ! interface Dot11Radio0 no ip address shutdown ! encryption mode ciphers tkip speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0 station-role root no cdp enable ! interface Dot11Radio0.1 encapsulation dot1Q 1 native no cdp enable bridge-group 1 bridge-group 1 subscriber-loop-control bridge-group 1 spanning-disabled bridge-group 1 block-unknown-source no bridge-group 1 source-learning no bridge-group 1 unicast-flooding ! interface Dot11Radio0.20 ip access-group Guest-ACL in no cdp enable ! interface Vlan1 description Internal Network ip address 192.168.2.60 255.255.255.0 ip nat inside ip nat enable ip virtual-reassembly ! ip forward-protocol nd ip route 0.0.0.0 0.0.0.0 61.11.2.14 ! ip http server no ip http secure-server ip nat inside source list 1 interface FastEthernet4 overload ! ip access-list extended Guest-ACL deny ip any 192.0.0.0 0.0.0.255 permit ip any any ! access-list 1 permit 192.0.0.0 0.0.0.255 access-list 100 remark SDM_ACL Category=2 access-list 100 permit ip 192.0.0.0 0.0.0.255 any no cdp run ! control-plane ! !

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