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• Why It Is So Important to Know Your Customer

  - by Christie Flanagan

  Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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• Class Loading Deadlocks

  - by tomas.nilsson

  Mattis follows up on his previous post with one more expose on Class Loading Deadlocks As I wrote in a previous post, the class loading mechanism in Java is very powerful. There are many advanced techniques you can use, and when used wrongly you can get into all sorts of trouble. But one of the sneakiest deadlocks you can run into when it comes to class loading doesn't require any home made class loaders or anything. All you need is classes depending on each other, and some bad luck. First of all, here are some basic facts about class loading: 1) If a thread needs to use a class that is not yet loaded, it will try to load that class 2) If another thread is already loading the class, the first thread will wait for the other thread to finish the loading 3) During the loading of a class, one thing that happens is that the <clinit method of a class is being run 4) The <clinit method initializes all static fields, and runs any static blocks in the class. Take the following class for example: class Foo { static Bar bar = new Bar(); static { System.out.println("Loading Foo"); } } The first time a thread needs to use the Foo class, the class will be initialized. The <clinit method will run, creating a new Bar object and printing "Loading Foo" But what happens if the Bar object has never been used before either? Well, then we will need to load that class as well, calling the Bar <clinit method as we go. Can you start to see the potential problem here? A hint is in fact #2 above. What if another thread is currently loading class Bar? The thread loading class Foo will have to wait for that thread to finish loading. But what happens if the <clinit method of class Bar tries to initialize a Foo object? That thread will have to wait for the first thread, and there we have the deadlock. Thread one is waiting for thread two to initialize class Bar, thread two is waiting for thread one to initialize class Foo. All that is needed for a class loading deadlock is static cross dependencies between two classes (and a multi threaded environment): class Foo { static Bar b = new Bar(); } class Bar { static Foo f = new Foo(); } If two threads cause these classes to be loaded at exactly the same time, we will have a deadlock. So, how do you avoid this? Well, one way is of course to not have these circular (static) dependencies. On the other hand, it can be very hard to detect these, and sometimes your design may depend on it. What you can do in that case is to make sure that the classes are first loaded single threadedly, for example during an initialization phase of your application. The following program shows this kind of deadlock. To help bad luck on the way, I added a one second sleep in the static block of the classes to trigger the unlucky timing. Notice that if you uncomment the "//Foo f = new Foo();" line in the main method, the class will be loaded single threadedly, and the program will terminate as it should. public class ClassLoadingDeadlock { // Start two threads. The first will instansiate a Foo object, // the second one will instansiate a Bar object. public static void main(String[] arg) { // Uncomment next line to stop the deadlock // Foo f = new Foo(); new Thread(new FooUser()).start(); new Thread(new BarUser()).start(); } } class FooUser implements Runnable { public void run() { System.out.println("FooUser causing class Foo to be loaded"); Foo f = new Foo(); System.out.println("FooUser done"); } } class BarUser implements Runnable { public void run() { System.out.println("BarUser causing class Bar to be loaded"); Bar b = new Bar(); System.out.println("BarUser done"); } } class Foo { static { // We are deadlock prone even without this sleep... // The sleep just makes us more deterministic try { Thread.sleep(1000); } catch(InterruptedException e) {} } static Bar b = new Bar(); } class Bar { static { try { Thread.sleep(1000); } catch(InterruptedException e) {} } static Foo f = new Foo(); }

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• Ad-hoc taxonomy: owning the chess set doesn't mean you decide how the little horsey moves

  - by Roger Hart

  There was one of those little laugh-or-cry moments recently when I heard an anecdote about content strategy failings at a major online retailer. The story goes a bit like this: successful company in a highly commoditized marketplace succeeds on price and largely ignores its content team. Being relatively entrepreneurial, the founders are still knocking around, and occasionally like to "take an interest". One day, they decree that clothing sold on the site can no longer be described as "unisex", because this sounds old fashioned. Sad now. Let me just reiterate for the folks at the back: large retailer, commoditized market place, differentiating on price. That's inherently unstable. Sooner or later, they're going to need one or both of competitive differentiation and significant optimization. I can't speak for the latter, since I'm hypothesizing off a raft of rumour, but one of the simpler paths to the former is to become - or rather acknowledge that they are - a content business. Regardless, they need highly-searchable terminology. Even in the face of tooth and claw resistance to noticing the fundamental position content occupies in driving sales (and SEO) on the web, there's a clear information problem here. Dilettante taxonomy is a disaster. Ok, so this is a small example, but that kind of makes it a good one. Unisex probably is the best way of describing clothing designed to suit either men or women interchangeably. It certainly takes less time to type (and read). It's established terminology, and as a single word, it's significantly better for web readability than a phrasal workaround. Something like "fits men or women" is short, by could fall foul of clause-level discard in web scanning. It's not an adjective, so for intuitive reading it's never going to be near the start of a title or description. It would also clutter up search results, and impose cognitive load in list scanning. Sorry kids, it's just worse. Even if "unisex" were an archaism (which it isn't), the only thing that would weigh against its being more usable and concise terminology would be evidence that this archaism were hurting conversions. Good luck with that. We once - briefly - called one of our products a "Can of worms". It was a bundle in a bug-tracking suite, and we thought it sounded terribly cool. Guess how well that sold. We have information and content professionals for a reason: to make sure that whatever we put in front of users is optimised to meet user and business goals. If that thinking doesn't inform style guides, taxonomy, messaging, title structure, and so forth, you might as well be finger painting.

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• Squeezing hardware

  - by [email protected]

  It's very common that high availability means duplicate hardware so costs grows up.Nowadays, CIOs and DBAs has the main challenge of reduce the money spent increasing the performance and the availability. Since Grid Infrastructure 11gR2, there is a new feature that helps them to afford this challenge: Server PoolsNow, in Grid Infrastructure 11gR2, you can define server pools across the cluster setting up the minimum number of servers, the maximum and how important is the pool.For example:Consider  that "Velasco, Boixeda & co"  has 3 apps in a 6 servers cluster.First One is the main core business appSecond one is Mid RangeAnd third it's a database not very important.We Define the following resource requirements for expected workload:1- Main App 2 servers required2- Mid Range App requires 1 server3- Is not a required app in case of disasterThe we define 3 server pools across the cluster:1- Main pool min two servers, max three servers, importance four2- Mid pool, min one server max two servers, importance two3- test pool,min zero servers, max one server, importance oneSo the initial configuration is:-Main pool has three servers-Mid pool has two servers-Test pool has one serverLogically, we can see the cluster like this:If any server fails, the following algorithm will be applied:1.-The server pool of least importance2.-IF server pools are of the same importance,   THEN then the Server Pool that has more than its defined minimum servers Is chosenHope it helps 

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• OpenGL ES 2.0: Filtering Polygons within VBO

  - by Bunkai.Satori

  Say, I send 10 polygon pairs (one polygon pair == one 2d sprite == one rectangle == two triangles) into OpenGL ES 2.0 VBO. The 10 polygon pairs represent one animated 2D object consisting of 10 frames. The 10 frames, of course, can not be rendered all at the same time, but will be rendered in particular order to make up smooth animation. Would you have an advice, how to pick up proper polygon pair for rendering (4 vertices) inside Vertex Shader from the VBO? Creating separate VBO for each frame would end up with thousands of VBOs, which is not the right way of doing it. I use OpenGL ES 2.0, and VBOs for both Vertices and Indices.

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• Seeking glass lcd montiors with LED backlight

  - by dlamblin

  The only LCD monitors with glass fronts and LED back-lighting I can find are the ones by Apple. And they only sell a 24" one at 2.4x the price of any other 24" monitor at 1920x1200, and a 30" one, which honestly I can't put on my desk. Oh, and the 24" one uses a mini-display port plug only. So I'd be out of luck until there's display side adapter available. I am generally looking for a 16:10 or 4:3 rather than 16:9 monitor. It would be awesome if someone could find another, cheaper, monitor that isn't fronted by a plastic film, but rather with glass. It would be double awesome if said monitor was also 120hz so that I can use nVidia's 3D goggles. Update: One month and 16 days later I seem to not be the only one that can't find another glass based computer lcd monitor. LED backlighting is available though.

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• Attach to Process in Visual Studio

  - by Daniel Moth

  One option for achieving step 1 in the Live Debugging process is attaching to an already running instance of the process that hosts your code, and this is a good place for me to talk about debug engines. You can attach to a process by selecting the "Debug" menu and then the "Attach To Process…" menu in Visual Studio 11 (Ctrl+Alt+P with my keyboard bindings), and you should see something like this screenshot: I am not going to explain this UI, besides being fairly intuitive, there is good documentation on MSDN for the Attach dialog. I do want to focus on the row of controls that starts with the "Attach to:" label and ends with the "Select..." button. Between them is the readonly textbox that indicates the debug engine that will be used for the selected process if you click the "Attach" button. If you haven't encountered that term before, read on MSDN about debug engines. Notice that the "Type" column shows the Code Type(s) that can be detected for the process. Typically each debug engine knows how to debug a specific code type (the two terms tend to be used interchangeably). If you click on a different process in the list with a different code type, the debug engine used will be different. However note that this is the automatic behavior. If you believe you know best, or more typically you want to choose the debug engine for a process using more than one code type, you can do so by clicking the "Select..." button, which should yield a "Select Code Type" dialog like this one: In this dialog you can switch to the debug engine you want to use by checking the box in front of your desired one, then hit "OK", then hit "Attach" to use it. Notice that the dialog suggests that you can select more than one. Not all combinations work (you'll get an error if you select two incompatible debug engines), but some do. Also notice in the list of debug engines one of the new players in Visual Studio 11, the GPU debug engine - I will be covering that on the C++ AMP team blog (and no, it cannot be combined with any others in this release). Comments about this post by Daniel Moth welcome at the original blog.

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• GPLv2 - Multiple AI chess engines to bypass GPL

  - by Dogbert

  I have gone through a number of GPL-related questions, the most recent being this one: http://stackoverflow.com/questions/3248823/legal-question-about-the-gpl-license-net-dlls/3249001#3249001 I'm trying to see how this would work, so bear with me. I have a simple GUI interface for a game of Chess. It essentially can send/receive commands to/from an external chess engine (ie: Tong, Fruit, etc). The application/GUI is similar in nature to XBoard ( http://www.gnu.org/software/xboard/ ), but was independently designed. After going through a number of threads on this topic, it seems that the FSF considers dynamically linking against a GPLv2 library as a derivative work, and that by doing so, the GPLv2 extends to my proprietary code, and I must release the source to my entire project. Other legal precedents indicate the opposite, and that dynamic linking doesn't cause the "viral" effect of the GPL to propagate to my proprietary code. Since there is no official consensus that can give a "hard-and-fast" answer to the dynamic linking question, would this be an acceptable alternative: I build my chess GUI so that it sends/receives the chess engine AI logic as text commands from an external interface library that I write The interface library I wrote itself is then released under the GPL The interface library is only used to communicate via a generic text pipe to external command-line chess engines The chess engine itself would be built as a command-line utility rather than as a library of any sort, and just sends strings in the Universal Chess Interface of Chess Engine Communication Protocol ( http://en.wikipedia.org/wiki/Chess_Engine_Communication_Protocol ) format. The one "gotcha" is that the interface library should not be specific to one single GPL'ed chess engine, otherwise the entire GUI would be "entirely dependent" on it. So, I just make my interface library so that it is able to connect to any command-line chess engine that uses a specific format, rather than just one unique engine. I could then include pre-built command-line-app versions of any of the chess engines I'm using. Would that sort of approach allow me to do the following: NOT release the source for my UI Release the source of the interface library I built (if necessary) Use one or more chess engines and bundle them as external command-line utilities that ship with a binary version of my UI Thank you.

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• SQL Server v.Next (Denali) : More on contained databases and "contained users"

  - by AaronBertrand

  One of the reasons for contained databases (see my previous post ) is to allow for a more seamless transition when moving a database from one server to another. One of the biggest complications in doing so is making sure that all of the logins are in place on the new server. Contained databases help solve this issue by creating a new type of user: a database-level user with a password. I want to stress that this is not the same concept as a user without a login , which serves a completely different...(read more)

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• Switch interface implementation using configuration

  - by Marcos

  We want to allow the same core service to be either fully implemented or, as other option, to be a proxy toward a client legacy system (via a WSDL for example). In that way, we have both implementation (proxy & full) and we switch which one to use in the configuration of the app. So in a nutshell, Some desired features: Two different implementation (proxy, full) instead of one implementation with a switch inside Switch implementation using configuration: dependency injection? reflection? Nice-to-have: the packaged delivered to the client doesn’t have to change depending on the choice between proxy or full Nice-to-have: Client can develop their custom implementation of the Core Interface and configure the applciation to use that one With this background, the question is: What alternatives we have to choose one implementation or other of an interface just changing configuration? Thanks

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• Duplicate IP address detection with multiple NICs

  - by sfink

  I am using arping -D to detect duplicate IP addresses within a network when setting up servers. (The network is controlled by someone else, and we have had many issues with IP allocation in the past.) It works fine as long as my host has a single NIC on a given VLAN, but when my host has more than one (I have one with 9 NICs on one VLAN and 1 on the other), arping -D always returns false collisions. The problem is that all 9 of my NICs respond to an ARP request for any of the IPs on those NICs. (These are real physical NICs, not aliases or anything.) I send out one ARP request packet, and get 9 ARP is-at ARP replies, one for each MAC address. I could implement my own solution by sniffing packets and checking for any replies with a MAC address other than the local NICs', but it seems like there ought to be an easier way.

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• Gawker Passwords

  - by Nick Harrison

  There has been much news about the hack of the Gawker web sites. There has even been an analysis of the common passwords found. This list is embarrassing in many ways. The most common password was "123456". The second most common password was "password". Much has also been written providing advice on how to create good passwords. This article provides some interesting advice, none of which should be taken. Anyone reading my blog, probably already knows the importance of strong passwords, so I am not going to reiterate the reasons here. My target audience is more the folks defining password complexity requirements. A user cannot come up with a strong password, if we have complexity requirements that don't make sense. With that in mind, here are a few guidelines:  Long Passwords Insist on long passwords. In some cases, you may need to change to allow a long password. I have seen many places that cap passwords at 8 characters. Passwords need to be at least 8 characters minimal. Consider how much stronger the passwords would be if you double the length. Passwords that are 15-20 characters will be that much harder to crack. There is no need to have limit passwords to 8 characters. Don't Require Special Characters Many complexity rules will require that your password include a capital letter, a lower case letter, a number, and one of the "special" characters, the shits above the number keys. The problem with such rules is that the resulting passwords are harder to remember. It also means that you will have a smaller set of characters in the resulting passwords. If you must include one of the 9 digits and one of the 9 "special" characters, then you have dramatically reduced the character set that will make up the final password. Two characters will be one of 10 possible values instead of one of 70. Two additional characters will be one of 26 possible characters instead of a 70 character potential character set. If you limit passwords to 8 characters, you are left with only 7 characters having the full set of 70 potential values. With these character restrictions in place, there are 1.6 x1012 possible passwords. Without these special character restrictions, but allowing numbers and special characters, you get a total of 5.76x1014 possible passwords. Even if you only allowed upper and lower case characters, you will still have 2.18X1014 passwords. You can do the math any number of ways, requiring special characters will always weaken passwords. Now imagine the number of passwords when you require more than 8 characters.  If you are responsible for defining complexity rules, I urge you to take these guidelines into account. What other guidelines do you follow?

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• RemoteApp Security Warning

  - by nairware

  I have a Windows 2012 Standard x64 RemoteApps RDWeb portal where I can launch apps. We have one remote app in particular which is RDP (mstsc.exe). Whenever a user launches it, they receive three different prompts--the second one is this alert (shown below). How can I get rid of this alert? I have other RemoteApps launching as well, and they do not throw errors or alerts like this one. And they are applications with the .exe extension, so I do not understand what is so unique about the RDP RemoteApp that would cause this alert. One thing perhaps worth mentioning is this particular RDP remote app points directly to the mstsc.exe executable residing on a particular session host/terminal server (as shown in the "From" value of the warning). As such, a gateway server would not be used to load-balance and choose the RDP client launched from a session host at random. This RDP RemoteApp is explicitly associated with one particular terminal server.

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• How to Omit the Page Number From the First Page of a Word 2013 Document Without Using Sections

  - by Lori Kaufman

  Normally, the first page, or cover page, of a document does not have a page number or other header or footer text. You can avoid putting a page number on the first page using sections, but there is an easier way to do this. If you don’t plan to use sections in any other part of your document, you may want to avoid using them completely. We will show you how to easily take the page number off the cover page and start the page numbering at one on the second page of your document by simply using a footer (or a header) and changing one setting. Click the Page Layout tab. In the Page Setup section of the Page Layout tab, click the Page Setup dialog box launcher icon in the lower, right corner of the section. On the Page Setup dialog box, click the Layout tab and select the Different first page check box in the Headers and footers section so there is a check mark in the box. Click OK. You’ll notice there is no page number on the first page of your document now. However, you might want the second page to be page one of your document, only to find it is currently page two. To change the page number on the second page to one, click the Insert tab. In the Header & Footer section of the Insert tab, click Page Number and select Format Page Numbers from the drop-down menu. On the Page Number Format dialog box, select Start at in the Page numbering section. Enter 0 in the edit box and click OK. This allows the second page of your document to be labeled as page one. You can use the drop-down menu on the Format Page Numbers button in the Header & Footer section of the Insert tab to add page numbers to your document as well. Easily insert formatted page numbers at the top or bottom of the page or in the page margins. Use the same menu to remove page numbers from your document.     

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• UNHCR and Stanyslas Matayo Receive Duke's Choice Award 2012

  - by Geertjan

  This year, NetBeans Platform applications winning Duke's Choice Awards were not only AgroSense, by Ordina in the Netherlands, and the air command and control system by NATO... but also Level One, the UNHCR registration and emergency management system. Unfortunately, Stanyslas Matayo, the architect and lead engineer of Level One, was unable to be at JavaOne to receive his award. It would have been really cool to meet him in person, of course, and he would have joined the NetBeans Party and NetBeans Day, as well as the NetBeans Platform panel discussions that happened at various stages throughout JavaOne. Instead, he received his award at Oracle Day 2012 Nairobi, some days ago, where he presented Level One and received the Duke's Choice Award: Level One is the UNHCR (UN refugee agency) application for capturing information on the first level details of refugees in an emergency context. In its recently released initial version, the application was used in Niger to register information about families in emergency contexts. Read more about it here and see the screenshot below. Congratulations, Stanyslas, and the rest of the development team working on this interesting and important project!

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• SQL SERVER – TechEd India 2012 – Content, Speakers and a Lots of Fun

  - by pinaldave

  TechEd is one event which every developers and IT professionals are looking forward to attend. It is opportunity of life time and no matter how many time one gets chance to engage with it, it is never enough. I still remember every single moment of every TechEd I have attended so far. We are less than 100 hours away from TechEd India 2012 event.This event is the one must attend event for every Technology Enthusiast. Fourth time in the row I am going to attend this event and I am equally excited as the first time of the event. There are going to be two very solid SQL Server track this time and I will be attending end of the end both the tracks. Here is my view on each of the 10 sessions. Each session is carefully crafted and leading exeprts from industry will present it. Day 1, March 21, 2012 T-SQL Rediscovered with SQL Server 2012 – This session is going to bring some of the lesser known enhancements that were brought with SQL Server 2012. When I learned that Jacob Sebastian is going to do this session my reaction to this is DEMO, DEMO and DEMO! Jacob spends hours and hours of his time preparing his session and this will be one of those session that I am confident will be delivered over and over through out the next many events. Catapult your data with SQL Server 2012 Integration Services – Praveen is expert story teller and one of the wizard when it is about SQL Server and business intelligence. He is surely going to mesmerize you with some interesting insights on SSIS performance too. Processing Big Data with SQL Server 2012 and Hadoop – There are three sessions on Big Data at TechEd India 2012. Stephen is going to deliver one of the session. Watching Stephen present is always joy and quite entertaining. He shares knowledge with his typical humor which captures ones attention. I wrote about what is BIG DATA in a blog post. SQL Server Misconceptions and Resolutions – I will be presenting this Session along with Vinod Kumar. READ MORE HERE. Securing with ContainedDB in SQL Server 2012 – Pranab is expert when it is about SQL Server and Security. I have seen him presenting and he is indeed very pleasant to watch. A dry subject like security, he makes it much lively. A Contained Database is a database which contains all the necessary settings and metadata, making database easily portable to another server. This database will contain all the necessary details and will not have to depend on any server where it is installed for anything. You can take this database and move it to another server without having any worries. Day 3, March 23, 2012 Peeling SQL Server like an Onion: Internals Demystified – Vinod Kumar has been writing about this extensively on his other blog post. In recent conversation he suggested that he will be creating very exclusive content for this presentation. I know Vinod for long time and have worked with him along many community activities. I am going to pay special attention to the details. I know Vinod has few give-away planned now for attending the session now only if he shares with us. Speed Up – Parallel Processes and unparalleled Performance – Performance tuning is my favorite subject. I will be discussing effect of parallelism on performance in this session. Here me out, there will be lots of quiz questions during this session and if you get the answers correct – you can win some really cool goodies – I Promise! READ MORE HERE. Keep your database available – AlwaysOn – Balmukund is like an army man. He is always ready to show and prove that he has coolest toys in terms of SQL Server and he knows how to keep them running AlwaysON. Availability groups, Listener, Clustering, Failover, Read-Only replica etc all will be demo’ed in this session. This is really heavy but very interesting content not to be missed. Lesser known facts about SQL Server Backup and Restore – Amit Banerjee – this name is known internationally for solving SQL Server problems in 140 characters. He has already blogged about this and this topic is going to be interesting. A successful restore strategy for applications is as good as their last good known backup. I have few difficult questions to ask to Amit and I am very sure that his unique style will entertain people. By the way, his one of the slide may give few in audience a funny heart attack. Top 5 reasons why you want SQL Server 2012 BI – Praveen plans to take a tour of some of the BI enhancements introduced in the new version. Business Insights with SQL Server is a critical building block and this version of SQL Server is no exception. For the matter of the fact, when I saw the demos he was going to show during this session, I felt like that I wish I can set up all of this on my machine. If you miss this session – you will miss one of the most informative session of the day. Also TechEd India 2012 has a Live streaming of some content and this can be watched here. The TechEd Team is planning to have some really good exclusive content in this channel as well. If you spot me, just do not hesitate to come by me and introduce yourself, I want to remember you! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLServer, T SQL, Technology Tagged: TechEd, TechEdIn

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• SQLAuthority News – Download SQL Server 2008 R2 Upgrade Technical Reference Guide

  - by pinaldave

  I recently come across very interesting white paper written for Microsoft by Solid Quality Mentors. A successful upgrade to SQL Server 2008 R2 should be smooth and trouble-free. To do that smooth transition, you must plan sufficiently for the upgrade and match the complexity of your database application. Otherwise, you risk costly and stressful errors and upgrade problems. SQL Server 2008 R2 Upgrade Technical Reference Guide is one of the best and comprehensive reference guide I have seen on the subject of SQL Server 2008 R2 upgrade. There are so many various subjects discussed about upgrade which one would always wanted to see. You can find the link of why one has to upgrade to SQL Server 2008 R2 over here: Why upgrade to SQL Server 2008 R2. White paper to upgrade to SQL Server 2008 R2 Upgrade Guide. Here is the quick list of content of the white paper. 1. Upgrade Planning and Deployment 2. Management and Development Tools 3. Relational Databases 4. High Availability 5. Database Security 6. Full-Text Search 7. Service Broker 8. Transact-SQL Queries 9. Notification Services 10. SQL Server Express 11. Analysis Services 12. Data Mining 13. Integration Services 14. Reporting Services 15. Other Microsoft Applications and Platforms Appendix 1: Version and Edition Upgrade Paths Appendix 2: Upgrade Planning Deployment and Tasks Checklist This white paper is indeed huge with 490 pages and 151,956 words.As I said, this is one of the most comprehensive white paper ever published on the subject. Just reading this white paper one can learn a lot about SQL Server. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Documentation, SQL Download, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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• Is there a “P” programming language? [closed]

  - by Synetech

  I’m wondering if anybody has made a programming language based on BCPL, named P. There was a language named B that was based on BCPL, followed of course by C, also based on BCPL. I’ve seen plenty of whimsically named programming languages, so I can’t help but be surprised if nobody made one called P. I checked the Wikipedia’s—not exactly comprehensive—list of programming languages, and while there are three languages named L (none of which are related to BCPL), there are none called P—in fact, it is one of the only letters not used as a name. (Google is useless for one-letter query terms.) Does anybody know if a P has been made, even as a lark. (Yes, I know about P#, but that is based on Prolog, not BCPL; there is one called P, but it is also not related to BCPL.)

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• what is a normal developer to pageview ratio?

  - by Anthony Shull

  I work for an e-commerce site that has lately been shedding its workforce. I was hired ten months ago as a UI Developer. At that time we had three other developers. One was the technical lead who had been with the company for 10 years. The other two were server-side developers who had been there for 10 and 3.5 years respectively. In ten months, the technical lead left for a better position, one developer was laid off, and the other very recently left. So, I am now the only developer on staff. We have one DBA and one network administrator. They are currently looking to hire another developer but are not willing to pay enough to hire a senior person. I consider myself a junior developer with two years of experience. I have argued that we need to hire at least one senior developer and another junior developer if we're going to keep our current site operational (not to mention develop new features)...even if that means laying off staff in other departments. Right now we get 6.5 million pageviews per month, and I feel like 3.2 million pageviews per developer must be incredibly abnormal. My question is then: what is a normal developer to pageview ratio? Are there any industry standards or literature on the subject that I can use to argue for more staff?

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• Use Your Chart-Drawing Skills to Win a Free Chrome Cr-48 Notebook

  - by ETC

  Today Google announced that they are partnering with a number of Chrome web application developers to distribute a number of their Chrome OS Notebooks to lucky fans. That’s when we noticed something interesting that can greatly increase your odds of getting one. Unlike Box, MOG, and Zoho, who are doing random giveaways, the LucidChart giveaway is based on a contest of skill – they are picking the best drawings using their flowchart tool and giving away Chrome Notebooks to the winners. So all you have to do is create one of the most interesting drawings / charts, and you will get your hands on one. We’ve also confirmed this with the fine people at LucidChart, who told us “any user who spends a bit of time and effort to do something creative has a good shot at winning one.” How great is the Chrome Cr-48 Notebook? What’s it all about? We wouldn’t know, since Google hasn’t given us here at How-To Geek an opportunity to use one, despite our attempts. It’s sad, since we’re huge fans of the Chrome browser, that we can’t share our Chrome notebook experiences with hundreds of thousands of daily subscribers and millions of monthly visitors. Hint. Hint. Win a Chrome Cr-48 notebook from LucidChart [LucidChart] Latest Features How-To Geek ETC How To Create Your Own Custom ASCII Art from Any Image How To Process Camera Raw Without Paying for Adobe Photoshop How Do You Block Annoying Text Message (SMS) Spam? How to Use and Master the Notoriously Difficult Pen Tool in Photoshop HTG Explains: What Are the Differences Between All Those Audio Formats? How To Use Layer Masks and Vector Masks to Remove Complex Backgrounds in Photoshop Bring Summer Back to Your Desktop with the LandscapeTheme for Chrome and Iron The Prospector – Home Dash Extension Creates a Whole New Browsing Experience in Firefox KinEmote Links Kinect to Windows Why Nobody Reads Web Site Privacy Policies [Infographic] Asian Temple in the Snow Wallpaper 10 Weird Gaming Records from the Guinness Book

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• What does your Python development workbench look like?

  - by Fabian Fagerholm

  First, a scene-setter to this question: Several questions on this site have to do with selection and comparison of Python IDEs. (The top one currently is What IDE to use for Python). In the answers you can see that many Python programmers use simple text editors, many use sophisticated text editors, and many use a variety of what I would call "actual" integrated development environments – a single program in which all development is done: managing project files, interfacing with a version control system, writing code, refactoring code, making build configurations, writing and executing tests, "drawing" GUIs, and so on. Through its GUI, an IDE supports different kinds of workflows to accomplish different tasks during the journey of writing a program or making changes to an existing one. The exact features vary, but a good IDE has sensible workflows and automates things to let the programmer concentrate on the creative parts of writing software. The non-IDE way of writing large programs relies on a collection of tools that are typically single-purpose; they do "one thing well" as per the Unix philosophy. This "non-integrated development environment" can be thought of as a workbench, supported by the OS and generic interaction through a text or graphical shell. The programmer creates workflows in their mind (or in a wiki?), automates parts and builds a personal workbench, often gradually and as experience accumulates. The learning curve is often steeper than with an IDE, but those who have taken the time to do this can often claim deeper understanding of their tools. (Whether they are better programmers is not part of this question.) With advanced editor-platforms like Emacs, the pieces can be integrated into a whole, while with simpler editors like gedit or TextMate, the shell/terminal is typically the "command center" to drive the workbench. Sometimes people extend an existing IDE to suit their needs. What does your Python development workbench look like? What workflows have you developed and how do they work? For the first question, please give the main "driving" program – the one that you use to control the rest (Emacs, shell, etc.) the "small tools" -- the programs you reach for when doing different tasks For the second question, please describe what the goal of the workflow is (eg. "set up a new project" or "doing initial code design" or "adding a feature" or "executing tests") what steps are in the workflow and what commands you run for each step (eg. in the shell or in Emacs) Also, please describe the context of your work: do you write small one-off scripts, do you do web development (with what framework?), do you write data-munching applications (what kind of data and for what purpose), do you do scientific computing, desktop apps, or something else? Note: A good answer addresses the perspectives above – it doesn't just list a bunch of tools. It will typically be a long answer, not a short one, and will take some thinking to produce; maybe even observing yourself working.

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• SQLAuthority News – Monthly list of Puzzles and Solutions on SQLAuthority.com

  - by pinaldave

  This month has been very interesting month for SQLAuthority.com we had multiple and various puzzles which everybody participated and lots of interesting conversation which we have shared. Let us start in latest puzzles and continue going down. There are few answers also posted on facebook as well. SQL SERVER – Puzzle Involving NULL – Resolve – Error – Operand data type void type is invalid for sum operator This puzzle involves NULL and throws an error. The challenge is to resolve the error. There are multiple ways to resolve this error. Readers has contributed various methods. Few of them even have supplied the answer why this error is showing up. NULL are very important part of the database and if one of the column has NULL the result can be totally different than the one expected. SQL SERVER – T-SQL Scripts to Find Maximum between Two Numbers I modified script provided by friend to find greatest number between two number. My script has small bug in it. However, lots of readers have suggested better scripts. Madhivanan has written blog post on the subject over here. SQL SERVER – BI Quiz Hint – Performance Tuning Cubes – Hints This quiz is hosted on my friend Jacob‘s site. I have written many hints how one can tune cubes. Now one can take part here and win exciting prizes. SQL SERVER – Solution – Generating Zero Without using Any Numbers in T-SQL Madhivanan has asked very interesting question on his blog about How to Generate Zero without using Any Numbers in T-SQL. He has demonstrated various methods how one can generate Zero. I asked the same question on blog and got many interesting answers which I have shared. SQL SERVER – Solution – Puzzle – Statistics are not Updated but are Created Once I have to accept that this was most difficult puzzle. In this puzzle I have asked even though settings are correct, why statistics of the tables are not getting updated. In this puzzle one is tested with various concepts 1) Indexes, 2) Statistics, 3) database settings etc. There are multiple ways of solving this puzzles. It was interesting as many took interest but only few got it right. SQL SERVER – Question to You – When to use Function and When to use Stored Procedure This is rather straight forward question and not the typical puzzle. The answers from readers are great however, still there is chance of more detailed answers. SQL SERVER – Selecting Domain from Email Address I wrote on selecting domains from email addresses. Madhivanan makes puzzle out of a simple question. He wrote a follow-up post over here. In his post he writes various way how one can find email addresses from list of domains. Well, this is not a puzzle but amazing Guest Post by Feodor Georgiev who has written on subject Job Interviewing the Right Way (and for the Right Reasons). An article which everyone should read. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, Readers Contribution, Readers Question, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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• Is there a better term than "smoothness" or "granularity" to describe this language feature?

  - by Chris Stevens

  One of the best things about programming is the abundance of different languages. There are general purpose languages like C++ and Java, as well as little languages like XSLT and AWK. When comparing languages, people often use things like speed, power, expressiveness, and portability as the important distinguishing features. There is one characteristic of languages I consider to be important that, so far, I haven't heard [or been able to come up with] a good term for: how well a language scales from writing tiny programs to writing huge programs. Some languages make it easy and painless to write programs that only require a few lines of code, e.g. task automation. But those languages often don't have enough power to solve large problems, e.g. GUI programming. Conversely, languages that are powerful enough for big problems often require far too much overhead for small problems. This characteristic is important because problems that look small at first frequently grow in scope in unexpected ways. If a programmer chooses a language appropriate only for small tasks, scope changes can require rewriting code from scratch in a new language. And if the programmer chooses a language with lots of overhead and friction to solve a problem that stays small, it will be harder for other people to use and understand than necessary. Rewriting code that works fine is the single most wasteful thing a programmer can do with their time, but using a bazooka to kill a mosquito instead of a flyswatter isn't good either. Here are some of the ways this characteristic presents itself. Can be used interactively - there is some environment where programmers can enter commands one by one Requires no more than one file - neither project files nor makefiles are required for running in batch mode Can easily split code across multiple files - files can refeence each other, or there is some support for modules Has good support for data structures - supports structures like arrays, lists, and especially classes Supports a wide variety of features - features like networking, serialization, XML, and database connectivity are supported by standard libraries Here's my take on how C#, Python, and shell scripting measure up. Python scores highest. Feature C# Python shell scripting --------------- --------- --------- --------------- Interactive poor strong strong One file poor strong strong Multiple files strong strong moderate Data structures strong strong poor Features strong strong strong Is there a term that captures this idea? If not, what term should I use? Here are some candidates. Scalability - already used to decribe language performance, so it's not a good idea to overload it in the context of language syntax Granularity - expresses the idea of being good just for big tasks versus being good for big and small tasks, but doesn't express anything about data structures Smoothness - expresses the idea of low friction, but doesn't express anything about strength of data structures or features Note: Some of these properties are more correctly described as belonging to a compiler or IDE than the language itself. Please consider these tools collectively as the language environment. My question is about how easy or difficult languages are to use, which depends on the environment as well as the language.

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• Joins in single-table queries

  - by Rob Farley

  Tables are only metadata. They don’t store data. I’ve written something about this before, but I want to take a viewpoint of this idea around the topic of joins, especially since it’s the topic for T-SQL Tuesday this month. Hosted this time by Sebastian Meine (@sqlity), who has a whole series on joins this month. Good for him – it’s a great topic. In that last post I discussed the fact that we write queries against tables, but that the engine turns it into a plan against indexes. My point wasn’t simply that a table is actually just a Clustered Index (or heap, which I consider just a special type of index), but that data access always happens against indexes – never tables – and we should be thinking about the indexes (specifically the non-clustered ones) when we write our queries. I described the scenario of looking up phone numbers, and how it never really occurs to us that there is a master list of phone numbers, because we think in terms of the useful non-clustered indexes that the phone companies provide us, but anyway – that’s not the point of this post. So a table is metadata. It stores information about the names of columns and their data types. Nullability, default values, constraints, triggers – these are all things that define the table, but the data isn’t stored in the table. The data that a table describes is stored in a heap or clustered index, but it goes further than this. All the useful data is going to live in non-clustered indexes. Remember this. It’s important. Stop thinking about tables, and start thinking about indexes. So let’s think about tables as indexes. This applies even in a world created by someone else, who doesn’t have the best indexes in mind for you. I’m sure you don’t need me to explain Covering Index bit – the fact that if you don’t have sufficient columns “included” in your index, your query plan will either have to do a Lookup, or else it’ll give up using your index and use one that does have everything it needs (even if that means scanning it). If you haven’t seen that before, drop me a line and I’ll run through it with you. Or go and read a post I did a long while ago about the maths involved in that decision. So – what I’m going to tell you is that a Lookup is a join. When I run SELECT CustomerID FROM Sales.SalesOrderHeader WHERE SalesPersonID = 285; against the AdventureWorks2012 get the following plan: I’m sure you can see the join. Don’t look in the query, it’s not there. But you should be able to see the join in the plan. It’s an Inner Join, implemented by a Nested Loop. It’s pulling data in from the Index Seek, and joining that to the results of a Key Lookup. It clearly is – the QO wouldn’t call it that if it wasn’t really one. It behaves exactly like any other Nested Loop (Inner Join) operator, pulling rows from one side and putting a request in from the other. You wouldn’t have a problem accepting it as a join if the query were slightly different, such as SELECT sod.OrderQty FROM Sales.SalesOrderHeader AS soh JOIN Sales.SalesOrderDetail as sod on sod.SalesOrderID = soh.SalesOrderID WHERE soh.SalesPersonID = 285; Amazingly similar, of course. This one is an explicit join, the first example was just as much a join, even thought you didn’t actually ask for one. You need to consider this when you’re thinking about your queries. But it gets more interesting. Consider this query: SELECT SalesOrderID FROM Sales.SalesOrderHeader WHERE SalesPersonID = 276 AND CustomerID = 29522; It doesn’t look like there’s a join here either, but look at the plan. That’s not some Lookup in action – that’s a proper Merge Join. The Query Optimizer has worked out that it can get the data it needs by looking in two separate indexes and then doing a Merge Join on the data that it gets. Both indexes used are ordered by the column that’s indexed (one on SalesPersonID, one on CustomerID), and then by the CIX key SalesOrderID. Just like when you seek in the phone book to Farley, the Farleys you have are ordered by FirstName, these seek operations return the data ordered by the next field. This order is SalesOrderID, even though you didn’t explicitly put that column in the index definition. The result is two datasets that are ordered by SalesOrderID, making them very mergeable. Another example is the simple query SELECT CustomerID FROM Sales.SalesOrderHeader WHERE SalesPersonID = 276; This one prefers a Hash Match to a standard lookup even! This isn’t just ordinary index intersection, this is something else again! Just like before, we could imagine it better with two whole tables, but we shouldn’t try to distinguish between joining two tables and joining two indexes. The Query Optimizer can see (using basic maths) that it’s worth doing these particular operations using these two less-than-ideal indexes (because of course, the best indexese would be on both columns – a composite such as (SalesPersonID, CustomerID – and it would have the SalesOrderID column as part of it as the CIX key still). You need to think like this too. Not in terms of excusing single-column indexes like the ones in AdventureWorks2012, but in terms of having a picture about how you’d like your queries to run. If you start to think about what data you need, where it’s coming from, and how it’s going to be used, then you will almost certainly write better queries. …and yes, this would include when you’re dealing with regular joins across multiples, not just against joins within single table queries.

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• ubuntu 12.04 copy whole server

  - by Jiechao Li

  all. My company host all the software, including application and website in one local ubuntu server. But recently we start to use Amazon EC2, and want to move the whole server to cloud. Is there anyway to copy the entire server to EC2? OS is the same, ubuntu 12.04, and just one server, and one user account. On EC2 is also one instance, one account. I don't know whether there is a simple and quick way to do that. Thanks a lot!!

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