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• ls -l freezes terminal locally and remotely

  - by Jakobud

  I've been reading other SF threads regarding ls not returning results or freezing and stalling terminal sessions and it appears they usually the fault of network problems. My problem however, occurs both over remote SSH sessions but also if I am physically at the server itself... I just installed CentOS 5.4 on one of our servers. I'm setting up some rdiff-backup scripts and when I downloaded librsync and untared it, thats when I started seeing some weird behavior with ls -l. wget http://sourceforge.net/projects/librsync/files/librsync/0.9.7/librsync-0.9.7.tar.gz/download /tmp cd /tmp tar -xzf librsync-0.9.7.tar.gz Simple enough. To view the files in this directory I did this: ls results: librsync-0.9.7 librsync-0.9.7.tar.gz Now, if I ls -l, my terminal freezes. I have to re-ssh in to keep going. After reading SF threads, I thought it was network related. So I was extremely surprised to go sit down at the server itself and see the exact same thing happen... So its obviously not a network issues. Even if I ls /tmp/librsync-0.9.7, my terminal freezes just the same... Next I did an strace and got this (warning: wall of text coming....): strace ls -l /tmp execve("/bin/ls", ["ls", "-l", "/tmp"], [/* 21 vars */]) = 0 brk(0) = 0x1c521000 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b8582cc0000 uname({sys="Linux", node="massive.answeron.com", ...}) = 0 access("/etc/ld.so.preload", R_OK) = -1 ENOENT (No such file or directory) open("/etc/ld.so.cache", O_RDONLY) = 3 fstat(3, {st_mode=S_IFREG|0644, st_size=71746, ...}) = 0 mmap(NULL, 71746, PROT_READ, MAP_PRIVATE, 3, 0) = 0x2b8582cc1000 close(3) = 0 open("/lib64/librt.so.1", O_RDONLY) = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0 \"\200\2730\0\0\0"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=53448, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b8582cd3000 mmap(0x30bb800000, 2132936, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x30bb800000 mprotect(0x30bb807000, 2097152, PROT_NONE) = 0 mmap(0x30bba07000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x7000) = 0x30bba07000 close(3) = 0 open("/lib64/libacl.so.1", O_RDONLY) = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\0\31@\2740\0\0\0"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=28008, ...}) = 0 mmap(0x30bc400000, 2120992, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x30bc400000 mprotect(0x30bc406000, 2093056, PROT_NONE) = 0 mmap(0x30bc605000, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x5000) = 0x30bc605000 close(3) = 0 open("/lib64/libselinux.so.1", O_RDONLY) = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0`E\300\2730\0\0\0"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=95464, ...}) = 0 mmap(0x30bbc00000, 2192784, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x30bbc00000 mprotect(0x30bbc15000, 2097152, PROT_NONE) = 0 mmap(0x30bbe15000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x15000) = 0x30bbe15000 mmap(0x30bbe17000, 1424, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x30bbe17000 close(3) = 0 open("/lib64/libc.so.6", O_RDONLY) = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\220\332\201\2720\0\0\0"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=1717800, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b8582cd4000 mmap(0x30ba800000, 3498328, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x30ba800000 mprotect(0x30ba94d000, 2097152, PROT_NONE) = 0 mmap(0x30bab4d000, 20480, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x14d000) = 0x30bab4d000 mmap(0x30bab52000, 16728, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x30bab52000 close(3) = 0 open("/lib64/libpthread.so.0", O_RDONLY) = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\220W\0\2730\0\0\0"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=145824, ...}) = 0 mmap(0x30bb000000, 2204528, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x30bb000000 mprotect(0x30bb016000, 2093056, PROT_NONE) = 0 mmap(0x30bb215000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x15000) = 0x30bb215000 mmap(0x30bb217000, 13168, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x30bb217000 close(3) = 0 open("/lib64/libattr.so.1", O_RDONLY) = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\320\17\300\2750\0\0\0"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=17888, ...}) = 0 mmap(0x30bdc00000, 2110728, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x30bdc00000 mprotect(0x30bdc04000, 2093056, PROT_NONE) = 0 mmap(0x30bde03000, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x3000) = 0x30bde03000 close(3) = 0 open("/lib64/libdl.so.2", O_RDONLY) = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\20\16\300\2720\0\0\0"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=23360, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b8582cd5000 mmap(0x30bac00000, 2109696, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x30bac00000 mprotect(0x30bac02000, 2097152, PROT_NONE) = 0 mmap(0x30bae02000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x2000) = 0x30bae02000 close(3) = 0 open("/lib64/libsepol.so.1", O_RDONLY) = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\0=\0\2740\0\0\0"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=247496, ...}) = 0 mmap(0x30bc000000, 2383136, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x30bc000000 mprotect(0x30bc03b000, 2097152, PROT_NONE) = 0 mmap(0x30bc23b000, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x3b000) = 0x30bc23b000 mmap(0x30bc23c000, 40224, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x30bc23c000 close(3) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b8582cd6000 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b8582cd7000 arch_prctl(ARCH_SET_FS, 0x2b8582cd6c50) = 0 mprotect(0x30bba07000, 4096, PROT_READ) = 0 mprotect(0x30bab4d000, 16384, PROT_READ) = 0 mprotect(0x30bb215000, 4096, PROT_READ) = 0 mprotect(0x30ba61b000, 4096, PROT_READ) = 0 mprotect(0x30bae02000, 4096, PROT_READ) = 0 munmap(0x2b8582cc1000, 71746) = 0 set_tid_address(0x2b8582cd6ce0) = 24102 set_robust_list(0x2b8582cd6cf0, 0x18) = 0 futex(0x7fff72d02d6c, FUTEX_WAKE_PRIVATE, 1) = 0 rt_sigaction(SIGRTMIN, {0x30bb005370, [], SA_RESTORER|SA_SIGINFO, 0x30bb00e7c0}, NULL, 8) = 0 rt_sigaction(SIGRT_1, {0x30bb0052b0, [], SA_RESTORER|SA_RESTART|SA_SIGINFO, 0x30bb00e7c0}, NULL, 8) = 0 rt_sigprocmask(SIG_UNBLOCK, [RTMIN RT_1], NULL, 8) = 0 getrlimit(RLIMIT_STACK, {rlim_cur=10240*1024, rlim_max=RLIM_INFINITY}) = 0 access("/etc/selinux/", F_OK) = 0 brk(0) = 0x1c521000 brk(0x1c542000) = 0x1c542000 open("/etc/selinux/config", O_RDONLY) = 3 fstat(3, {st_mode=S_IFREG|0644, st_size=448, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b8582cc1000 read(3, "# This file controls the state o"..., 4096) = 448 read(3, "", 4096) = 0 close(3) = 0 munmap(0x2b8582cc1000, 4096) = 0 open("/proc/mounts", O_RDONLY) = 3 fstat(3, {st_mode=S_IFREG|0444, st_size=0, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b8582cc1000 read(3, "rootfs / rootfs rw 0 0\n/dev/root"..., 4096) = 577 close(3) = 0 munmap(0x2b8582cc1000, 4096) = 0 open("/selinux/mls", O_RDONLY) = 3 read(3, "1", 19) = 1 close(3) = 0 socket(PF_FILE, SOCK_STREAM, 0) = 3 connect(3, {sa_family=AF_FILE, path="/var/run/setrans/.setrans-unix"...}, 110) = 0 sendmsg(3, {msg_name(0)=NULL, msg_iov(5)=[{"\1\0\0\0", 4}, {"\1\0\0\0", 4}, {"\1\0\0\0", 4}, {"\0", 1}, {"\0", 1}], msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL) = 14 readv(3, [{"\1\0\0\0", 4}, {"\1\0\0\0", 4}, {"\0\0\0\0", 4}], 3) = 12 readv(3, [{"\0", 1}], 1) = 1 close(3) = 0 open("/usr/lib/locale/locale-archive", O_RDONLY) = 3 fstat(3, {st_mode=S_IFREG|0644, st_size=56413824, ...}) = 0 mmap(NULL, 56413824, PROT_READ, MAP_PRIVATE, 3, 0) = 0x2b8582cd8000 close(3) = 0 ioctl(1, SNDCTL_TMR_TIMEBASE or TCGETS, {B38400 opost isig icanon echo ...}) = 0 ioctl(1, TIOCGWINSZ, {ws_row=65, ws_col=137, ws_xpixel=0, ws_ypixel=0}) = 0 open("/usr/share/locale/locale.alias", O_RDONLY) = 3 fstat(3, {st_mode=S_IFREG|0644, st_size=2528, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(3, "# Locale name alias data base.\n#"..., 4096) = 2528 read(3, "", 4096) = 0 close(3) = 0 munmap(0x2b85862a5000, 4096) = 0 open("/usr/share/locale/en_US.UTF-8/LC_TIME/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en_US.utf8/LC_TIME/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en_US/LC_TIME/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en.UTF-8/LC_TIME/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en.utf8/LC_TIME/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) open("/usr/share/locale/en/LC_TIME/coreutils.mo", O_RDONLY) = -1 ENOENT (No such file or directory) lstat("/tmp", {st_mode=S_IFDIR|S_ISVTX|0777, st_size=4096, ...}) = 0 getxattr("/tmp", "system.posix_acl_access", 0x0, 0) = -1 ENODATA (No data available) getxattr("/tmp", "system.posix_acl_default", 0x0, 0) = -1 ENODATA (No data available) socket(PF_FILE, SOCK_STREAM, 0) = 3 fcntl(3, F_SETFL, O_RDWR|O_NONBLOCK) = 0 connect(3, {sa_family=AF_FILE, path="/var/run/nscd/socket"...}, 110) = -1 ENOENT (No such file or directory) close(3) = 0 socket(PF_FILE, SOCK_STREAM, 0) = 3 fcntl(3, F_SETFL, O_RDWR|O_NONBLOCK) = 0 connect(3, {sa_family=AF_FILE, path="/var/run/nscd/socket"...}, 110) = -1 ENOENT (No such file or directory) close(3) = 0 open("/etc/nsswitch.conf", O_RDONLY) = 3 fstat(3, {st_mode=S_IFREG|0644, st_size=1711, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(3, "#\n# /etc/nsswitch.conf\n#\n# An ex"..., 4096) = 1711 read(3, "", 4096) = 0 close(3) = 0 munmap(0x2b85862a5000, 4096) = 0 open("/etc/ld.so.cache", O_RDONLY) = 3 fstat(3, {st_mode=S_IFREG|0644, st_size=71746, ...}) = 0 mmap(NULL, 71746, PROT_READ, MAP_PRIVATE, 3, 0) = 0x2b85862a5000 close(3) = 0 open("/lib64/libnss_files.so.2", O_RDONLY) = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\340\37\0\0\0\0\0\0"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=53880, ...}) = 0 mmap(NULL, 2139432, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x2b85862b7000 mprotect(0x2b85862c1000, 2093056, PROT_NONE) = 0 mmap(0x2b85864c0000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x9000) = 0x2b85864c0000 close(3) = 0 mprotect(0x2b85864c0000, 4096, PROT_READ) = 0 munmap(0x2b85862a5000, 71746) = 0 open("/etc/passwd", O_RDONLY) = 3 fcntl(3, F_GETFD) = 0 fcntl(3, F_SETFD, FD_CLOEXEC) = 0 fstat(3, {st_mode=S_IFREG|0644, st_size=1823, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(3, "root:x:0:0:root:/root:/bin/bash\n"..., 4096) = 1823 close(3) = 0 munmap(0x2b85862a5000, 4096) = 0 socket(PF_FILE, SOCK_STREAM, 0) = 3 fcntl(3, F_SETFL, O_RDWR|O_NONBLOCK) = 0 connect(3, {sa_family=AF_FILE, path="/var/run/nscd/socket"...}, 110) = -1 ENOENT (No such file or directory) close(3) = 0 socket(PF_FILE, SOCK_STREAM, 0) = 3 fcntl(3, F_SETFL, O_RDWR|O_NONBLOCK) = 0 connect(3, {sa_family=AF_FILE, path="/var/run/nscd/socket"...}, 110) = -1 ENOENT (No such file or directory) close(3) = 0 open("/etc/group", O_RDONLY) = 3 fcntl(3, F_GETFD) = 0 fcntl(3, F_SETFD, FD_CLOEXEC) = 0 fstat(3, {st_mode=S_IFREG|0644, st_size=743, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(3, "root:x:0:root\nbin:x:1:root,bin,d"..., 4096) = 743 close(3) = 0 munmap(0x2b85862a5000, 4096) = 0 open("/tmp", O_RDONLY|O_NONBLOCK|O_DIRECTORY) = 3 fcntl(3, F_SETFD, FD_CLOEXEC) = 0 getdents(3, /* 8 entries */, 32768) = 264 lstat("/tmp/librsync-0.9.7.tar.gz", {st_mode=S_IFREG|0644, st_size=453802, ...}) = 0 getxattr("/tmp/librsync-0.9.7.tar.gz", "system.posix_acl_access", 0x0, 0) = -1 ENODATA (No data available) getxattr("/tmp/librsync-0.9.7.tar.gz", "system.posix_acl_default", 0x0, 0) = -1 ENODATA (No data available) lstat("/tmp/librsync-0.9.7", {st_mode=S_IFDIR|0777, st_size=4096, ...}) = 0 getxattr("/tmp/librsync-0.9.7", "system.posix_acl_access", 0x0, 0) = -1 ENODATA (No data available) getxattr("/tmp/librsync-0.9.7", "system.posix_acl_default", 0x0, 0) = -1 ENODATA (No data available) open("/etc/passwd", O_RDONLY) = 4 fcntl(4, F_GETFD) = 0 fcntl(4, F_SETFD, FD_CLOEXEC) = 0 fstat(4, {st_mode=S_IFREG|0644, st_size=1823, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(4, "root:x:0:0:root:/root:/bin/bash\n"..., 4096) = 1823 read(4, "", 4096) = 0 close(4) = 0 munmap(0x2b85862a5000, 4096) = 0 open("/etc/ld.so.cache", O_RDONLY) = 4 fstat(4, {st_mode=S_IFREG|0644, st_size=71746, ...}) = 0 mmap(NULL, 71746, PROT_READ, MAP_PRIVATE, 4, 0) = 0x2b85862a5000 close(4) = 0 open("/lib64/libnss_ldap.so.2", O_RDONLY) = 4 read(4, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\300r\4\0\0\0\0\0"..., 832) = 832 fstat(4, {st_mode=S_IFREG|0755, st_size=3169960, ...}) = 0 mmap(NULL, 5329912, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 4, 0) = 0x2b85864c2000 mprotect(0x2b858679e000, 2093056, PROT_NONE) = 0 mmap(0x2b858699d000, 176128, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 4, 0x2db000) = 0x2b858699d000 mmap(0x2b85869c8000, 62456, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x2b85869c8000 close(4) = 0 open("/lib64/libcom_err.so.2", O_RDONLY) = 4 read(4, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\320\n\300\2770\0\0\0"..., 832) = 832 fstat(4, {st_mode=S_IFREG|0755, st_size=10000, ...}) = 0 mmap(0x30bfc00000, 2103048, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 4, 0) = 0x30bfc00000 mprotect(0x30bfc02000, 2093056, PROT_NONE) = 0 mmap(0x30bfe01000, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 4, 0x1000) = 0x30bfe01000 close(4) = 0 open("/lib64/libkeyutils.so.1", O_RDONLY) = 4 read(4, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0`\n@\2760\0\0\0"..., 832) = 832 fstat(4, {st_mode=S_IFREG|0755, st_size=9472, ...}) = 0 mmap(0x30be400000, 2102416, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 4, 0) = 0x30be400000 mprotect(0x30be402000, 2093056, PROT_NONE) = 0 mmap(0x30be601000, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 4, 0x1000) = 0x30be601000 close(4) = 0 open("/lib64/libresolv.so.2", O_RDONLY) = 4 read(4, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\2402\0\2760\0\0\0"..., 832) = 832 fstat(4, {st_mode=S_IFREG|0755, st_size=92736, ...}) = 0 mmap(0x30be000000, 2181864, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 4, 0) = 0x30be000000 mprotect(0x30be011000, 2097152, PROT_NONE) = 0 mmap(0x30be211000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 4, 0x11000) = 0x30be211000 mmap(0x30be213000, 6888, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x30be213000 close(4) = 0 mprotect(0x30be211000, 4096, PROT_READ) = 0 munmap(0x2b85862a5000, 71746) = 0 rt_sigaction(SIGPIPE, {0x1, [], SA_RESTORER, 0x30ba8302d0}, {SIG_DFL, [], 0}, 8) = 0 geteuid() = 0 futex(0x2b85869c7708, FUTEX_WAKE_PRIVATE, 2147483647) = 0 open("/etc/ldap.conf", O_RDONLY) = 4 fstat(4, {st_mode=S_IFREG|0644, st_size=9119, ...}) = 0 fstat(4, {st_mode=S_IFREG|0644, st_size=9119, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(4, "# @(#)$Id: ldap.conf,v 1.38 2006"..., 4096) = 4096 read(4, "Use the OpenLDAP password change"..., 4096) = 4096 read(4, " OpenLDAP 2.0 and earlier is \"no"..., 4096) = 927 read(4, "", 4096) = 0 close(4) = 0 munmap(0x2b85862a5000, 4096) = 0 uname({sys="Linux", node="massive.answeron.com", ...}) = 0 open("/etc/resolv.conf", O_RDONLY) = 4 fstat(4, {st_mode=S_IFREG|0644, st_size=107, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(4, "; generated by /sbin/dhclient-sc"..., 4096) = 107 read(4, "", 4096) = 0 close(4) = 0 munmap(0x2b85862a5000, 4096) = 0 socket(PF_FILE, SOCK_STREAM, 0) = 4 fcntl(4, F_SETFL, O_RDWR|O_NONBLOCK) = 0 connect(4, {sa_family=AF_FILE, path="/var/run/nscd/socket"...}, 110) = -1 ENOENT (No such file or directory) close(4) = 0 socket(PF_FILE, SOCK_STREAM, 0) = 4 fcntl(4, F_SETFL, O_RDWR|O_NONBLOCK) = 0 connect(4, {sa_family=AF_FILE, path="/var/run/nscd/socket"...}, 110) = -1 ENOENT (No such file or directory) close(4) = 0 open("/etc/host.conf", O_RDONLY) = 4 fstat(4, {st_mode=S_IFREG|0644, st_size=17, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(4, "order hosts,bind\n", 4096) = 17 read(4, "", 4096) = 0 close(4) = 0 munmap(0x2b85862a5000, 4096) = 0 futex(0x30bab54d44, FUTEX_WAKE_PRIVATE, 2147483647) = 0 open("/etc/hosts", O_RDONLY) = 4 fcntl(4, F_GETFD) = 0 fcntl(4, F_SETFD, FD_CLOEXEC) = 0 fstat(4, {st_mode=S_IFREG|0644, st_size=187, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(4, "# Do not remove the following li"..., 4096) = 187 read(4, "", 4096) = 0 close(4) = 0 munmap(0x2b85862a5000, 4096) = 0 open("/etc/ld.so.cache", O_RDONLY) = 4 fstat(4, {st_mode=S_IFREG|0644, st_size=71746, ...}) = 0 mmap(NULL, 71746, PROT_READ, MAP_PRIVATE, 4, 0) = 0x2b85862a5000 close(4) = 0 open("/lib64/libnss_dns.so.2", O_RDONLY) = 4 read(4, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\340\17\0\0\0\0\0\0"..., 832) = 832 fstat(4, {st_mode=S_IFREG|0755, st_size=23736, ...}) = 0 mmap(NULL, 2113792, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 4, 0) = 0x2b85869d8000 mprotect(0x2b85869dc000, 2093056, PROT_NONE) = 0 mmap(0x2b8586bdb000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 4, 0x3000) = 0x2b8586bdb000 close(4) = 0 mprotect(0x2b8586bdb000, 4096, PROT_READ) = 0 munmap(0x2b85862a5000, 71746) = 0 socket(PF_INET, SOCK_DGRAM, IPPROTO_IP) = 4 connect(4, {sa_family=AF_INET, sin_port=htons(53), sin_addr=inet_addr("192.168.10.20")}, 28) = 0 fcntl(4, F_GETFL) = 0x2 (flags O_RDWR) fcntl(4, F_SETFL, O_RDWR|O_NONBLOCK) = 0 gettimeofday({1276265920, 823870}, NULL) = 0 poll([{fd=4, events=POLLOUT}], 1, 0) = 1 ([{fd=4, revents=POLLOUT}]) sendto(4, "C\v\1\0\0\1\0\0\0\0\0\0\7massive\10answeron\3co"..., 38, MSG_NOSIGNAL, NULL, 0) = 38 poll([{fd=4, events=POLLIN}], 1, 5000) = 1 ([{fd=4, revents=POLLIN}]) ioctl(4, FIONREAD, [122]) = 0 recvfrom(4, "C\v\205\200\0\1\0\1\0\2\0\2\7massive\10answeron\3co"..., 1024, 0, {sa_family=AF_INET, sin_port=htons(53), sin_addr=inet_addr("192.168.10.20")}, [16]) = 122 close(4) = 0 open("/etc/openldap/ldap.conf", O_RDONLY) = 4 fstat(4, {st_mode=S_IFREG|0644, st_size=335, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(4, "#\n# LDAP Defaults\n#\n\n# See ldap."..., 4096) = 335 read(4, "", 4096) = 0 close(4) = 0 munmap(0x2b85862a5000, 4096) = 0 getuid() = 0 geteuid() = 0 getgid() = 0 getegid() = 0 open("/root/ldaprc", O_RDONLY) = -1 ENOENT (No such file or directory) open("/root/.ldaprc", O_RDONLY) = -1 ENOENT (No such file or directory) stat("/etc/ldap.conf", {st_mode=S_IFREG|0644, st_size=9119, ...}) = 0 geteuid() = 0 brk(0x1c566000) = 0x1c566000 open("/etc/hosts", O_RDONLY) = 4 fcntl(4, F_GETFD) = 0 fcntl(4, F_SETFD, FD_CLOEXEC) = 0 fstat(4, {st_mode=S_IFREG|0644, st_size=187, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(4, "# Do not remove the following li"..., 4096) = 187 read(4, "", 4096) = 0 close(4) = 0 munmap(0x2b85862a5000, 4096) = 0 open("/etc/hosts", O_RDONLY) = 4 fcntl(4, F_GETFD) = 0 fcntl(4, F_SETFD, FD_CLOEXEC) = 0 fstat(4, {st_mode=S_IFREG|0644, st_size=187, ...}) = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b85862a5000 read(4, "# Do not remove the following li"..., 4096) = 187 read(4, "", 4096) = 0 close(4) = 0 munmap(0x2b85862a5000, 4096) = 0 socket(PF_INET, SOCK_DGRAM, IPPROTO_IP) = 4 connect(4, {sa_family=AF_INET, sin_port=htons(53), sin_addr=inet_addr("192.168.10.20")}, 28) = 0 fcntl(4, F_GETFL) = 0x2 (flags O_RDWR) fcntl(4, F_SETFL, O_RDWR|O_NONBLOCK) = 0 gettimeofday({1276265920, 855948}, NULL) = 0 poll([{fd=4, events=POLLOUT}], 1, 0) = 1 ([{fd=4, revents=POLLOUT}]) sendto(4, "\32 \1\0\0\1\0\0\0\0\0\0\4ldap\10answeron\3com\0\0"..., 35, MSG_NOSIGNAL, NULL, 0) = 35 poll([{fd=4, events=POLLIN}], 1, 5000) = 1 ([{fd=4, revents=POLLIN}]) ioctl(4, FIONREAD, [104]) = 0 recvfrom(4, "\32 \205\200\0\1\0\1\0\1\0\0\4ldap\10answeron\3com\0\0"..., 1024, 0, {sa_family=AF_INET, sin_port=htons(53), sin_addr=inet_addr("192.168.10.20")}, [16]) = 104 close(4) = 0 socket(PF_INET, SOCK_DGRAM, IPPROTO_IP) = 4 connect(4, {sa_family=AF_INET, sin_port=htons(53), sin_addr=inet_addr("192.168.10.20")}, 28) = 0 fcntl(4, F_GETFL) = 0x2 (flags O_RDWR) fcntl(4, F_SETFL, O_RDWR|O_NONBLOCK) = 0 gettimeofday({1276265920, 858536}, NULL) = 0 poll([{fd=4, events=POLLOUT}], 1, 0) = 1 ([{fd=4, revents=POLLOUT}]) sendto(4, "I\375\1\0\0\1\0\0\0\0\0\0\4ldap\10answeron\3com\0\0"..., 35, MSG_NOSIGNAL, NULL, 0) = 35 poll([{fd=4, events=POLLIN}], 1, 5000) = 1 ([{fd=4, revents=POLLIN}]) ioctl(4, FIONREAD, [139]) = 0 recvfrom(4, "I\375\205\200\0\1\0\2\0\2\0\2\4ldap\10answeron\3com\0\0"..., 1024, 0, {sa_family=AF_INET, sin_port=htons(53), sin_addr=inet_addr("192.168.10.20")}, [16]) = 139 close(4) = 0 socket(PF_INET, SOCK_STREAM, IPPROTO_IP) = 4 fcntl(4, F_SETFD, FD_CLOEXEC) = 0 setsockopt(4, SOL_SOCKET, SO_KEEPALIVE, [1], 4) = 0 setsockopt(4, SOL_TCP, TCP_NODELAY, [1], 4) = 0 fcntl(4, F_GETFL) = 0x2 (flags O_RDWR) fcntl(4, F_SETFL, O_RDWR|O_NONBLOCK) = 0 connect(4, {sa_family=AF_INET, sin_port=htons(389), sin_addr=inet_addr("10.20.0.30")}, 16) = -1 EINPROGRESS (Operation now in progress) poll([{fd=4, events=POLLOUT|POLLERR|POLLHUP}], 1, 120000 And thats where it stops, right there after that last 120000.... Using strace, I can obviously CTRL+C to keep going. But like I said, normally the terminal completely freezes. Anyone have any clues?

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• .htaccess not working (mod_rewrite)

  - by Mike Curry

  Edit: I am pretty sure my .htaccess file is NOT being executed, and the problem is NOT with my rewrite rules. I have not having any luck getting my .htaccess with mod_rewrite working. Basically all I am trying to do is remove 'www' from "http://www.site.com" and "https://www.site.com". If there is anything I am missing (conf files, etc let me know I willl update this) I jsut can't see whats wrong here... I am using a 1&1 VPS III Virtual private server... anyone ever have this issue? I am using Ubuntu 8.04 Server LTS. Here is my .htaccess file (located @ /var/www/site/trunk/html/) Options +FollowSymLinks RewriteEngine on RewriteCond %{HTTP_HOST} ^www\.(.*) [NC] RewriteRule (.*) //%1/$1 [L,R=301] My mod_rewrite is enabled: The auto regenerated sym link is there in mods-available and /usr/lib/apache2/modules/ contains mod_rewrite.so root@s15348441:/etc/apache2/mods-available# more rewrite.load LoadModule rewrite_module /usr/lib/apache2/modules/mod_rewrite.so root@s15348441:/var/log# apache2ctl -t -D DUMP_MODULES Loaded Modules: core_module (static) log_config_module (static) logio_module (static) mpm_prefork_module (static) http_module (static) so_module (static) alias_module (shared) auth_basic_module (shared) authn_file_module (shared) authz_default_module (shared) authz_groupfile_module (shared) authz_host_module (shared) authz_user_module (shared) autoindex_module (shared) cgi_module (shared) dir_module (shared) env_module (shared) mime_module (shared) negotiation_module (shared) php5_module (shared) rewrite_module (shared) setenvif_module (shared) ssl_module (shared) status_module (shared) Syntax OK My apache config files: apache2.conf # # Based upon the NCSA server configuration files originally by Rob McCool. # # This is the main Apache server configuration file. It contains the # configuration directives that give the server its instructions. # See http://httpd.apache.org/docs/2.2/ for detailed information about # the directives. # # Do NOT simply read the instructions in here without understanding # what they do. They're here only as hints or reminders. If you are unsure # consult the online docs. You have been warned. # # The configuration directives are grouped into three basic sections: # 1. Directives that control the operation of the Apache server process as a # whole (the 'global environment'). # 2. Directives that define the parameters of the 'main' or 'default' server, # which responds to requests that aren't handled by a virtual host. # These directives also provide default values for the settings # of all virtual hosts. # 3. Settings for virtual hosts, which allow Web requests to be sent to # different IP addresses or hostnames and have them handled by the # same Apache server process. # # Configuration and logfile names: If the filenames you specify for many # of the server's control files begin with "/" (or "drive:/" for Win32), the # server will use that explicit path. If the filenames do *not* begin # with "/", the value of ServerRoot is prepended -- so "/var/log/apache2/foo.log" # with ServerRoot set to "" will be interpreted by the # server as "//var/log/apache2/foo.log". # ### Section 1: Global Environment # # The directives in this section affect the overall operation of Apache, # such as the number of concurrent requests it can handle or where it # can find its configuration files. # # # ServerRoot: The top of the directory tree under which the server's # configuration, error, and log files are kept. # # NOTE! If you intend to place this on an NFS (or otherwise network) # mounted filesystem then please read the LockFile documentation (available # at <URL:http://httpd.apache.org/docs-2.1/mod/mpm_common.html#lockfile>); # you will save yourself a lot of trouble. # # Do NOT add a slash at the end of the directory path. # ServerRoot "/etc/apache2" # # The accept serialization lock file MUST BE STORED ON A LOCAL DISK. # #<IfModule !mpm_winnt.c> #<IfModule !mpm_netware.c> LockFile /var/lock/apache2/accept.lock #</IfModule> #</IfModule> # # PidFile: The file in which the server should record its process # identification number when it starts. # This needs to be set in /etc/apache2/envvars # PidFile ${APACHE_PID_FILE} # # Timeout: The number of seconds before receives and sends time out. # Timeout 300 # # KeepAlive: Whether or not to allow persistent connections (more than # one request per connection). Set to "Off" to deactivate. # KeepAlive On # # MaxKeepAliveRequests: The maximum number of requests to allow # during a persistent connection. Set to 0 to allow an unlimited amount. # We recommend you leave this number high, for maximum performance. # MaxKeepAliveRequests 100 # # KeepAliveTimeout: Number of seconds to wait for the next request from the # same client on the same connection. # KeepAliveTimeout 15 ## ## Server-Pool Size Regulation (MPM specific) ## # prefork MPM # StartServers: number of server processes to start # MinSpareServers: minimum number of server processes which are kept spare # MaxSpareServers: maximum number of server processes which are kept spare # MaxClients: maximum number of server processes allowed to start # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_prefork_module> StartServers 5 MinSpareServers 5 MaxSpareServers 10 MaxClients 150 MaxRequestsPerChild 0 </IfModule> # worker MPM # StartServers: initial number of server processes to start # MaxClients: maximum number of simultaneous client connections # MinSpareThreads: minimum number of worker threads which are kept spare # MaxSpareThreads: maximum number of worker threads which are kept spare # ThreadsPerChild: constant number of worker threads in each server process # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_worker_module> StartServers 2 MaxClients 150 MinSpareThreads 25 MaxSpareThreads 75 ThreadsPerChild 25 MaxRequestsPerChild 0 </IfModule> # These need to be set in /etc/apache2/envvars User ${APACHE_RUN_USER} Group ${APACHE_RUN_GROUP} # # AccessFileName: The name of the file to look for in each directory # for additional configuration directives. See also the AllowOverride # directive. # AccessFileName .htaccess # # The following lines prevent .htaccess and .htpasswd files from being # viewed by Web clients. # <Files ~ "^\.ht"> Order allow,deny Deny from all </Files> # # DefaultType is the default MIME type the server will use for a document # if it cannot otherwise determine one, such as from filename extensions. # If your server contains mostly text or HTML documents, "text/plain" is # a good value. If most of your content is binary, such as applications # or images, you may want to use "application/octet-stream" instead to # keep browsers from trying to display binary files as though they are # text. # DefaultType text/plain # # HostnameLookups: Log the names of clients or just their IP addresses # e.g., www.apache.org (on) or 204.62.129.132 (off). # The default is off because it'd be overall better for the net if people # had to knowingly turn this feature on, since enabling it means that # each client request will result in AT LEAST one lookup request to the # nameserver. # HostnameLookups Off # ErrorLog: The location of the error log file. # If you do not specify an ErrorLog directive within a <VirtualHost> # container, error messages relating to that virtual host will be # logged here. If you *do* define an error logfile for a <VirtualHost> # container, that host's errors will be logged there and not here. # ErrorLog /var/log/apache2/error.log # # LogLevel: Control the number of messages logged to the error_log. # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. # LogLevel warn # Include module configuration: Include /etc/apache2/mods-enabled/*.load Include /etc/apache2/mods-enabled/*.conf # Include all the user configurations: Include /etc/apache2/httpd.conf # Include ports listing Include /etc/apache2/ports.conf # # The following directives define some format nicknames for use with # a CustomLog directive (see below). # If you are behind a reverse proxy, you might want to change %h into %{X-Forwarded-For}i # LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %>s %b" common LogFormat "%{Referer}i -> %U" referer LogFormat "%{User-agent}i" agent # # ServerTokens # This directive configures what you return as the Server HTTP response # Header. The default is 'Full' which sends information about the OS-Type # and compiled in modules. # Set to one of: Full | OS | Minor | Minimal | Major | Prod # where Full conveys the most information, and Prod the least. # ServerTokens Full # # Optionally add a line containing the server version and virtual host # name to server-generated pages (internal error documents, FTP directory # listings, mod_status and mod_info output etc., but not CGI generated # documents or custom error documents). # Set to "EMail" to also include a mailto: link to the ServerAdmin. # Set to one of: On | Off | EMail # ServerSignature On # # Customizable error responses come in three flavors: # 1) plain text 2) local redirects 3) external redirects # # Some examples: #ErrorDocument 500 "The server made a boo boo." #ErrorDocument 404 /missing.html #ErrorDocument 404 "/cgi-bin/missing_handler.pl" #ErrorDocument 402 http://www.example.com/subscription_info.html # # # Putting this all together, we can internationalize error responses. # # We use Alias to redirect any /error/HTTP_<error>.html.var response to # our collection of by-error message multi-language collections. We use # includes to substitute the appropriate text. # # You can modify the messages' appearance without changing any of the # default HTTP_<error>.html.var files by adding the line: # # Alias /error/include/ "/your/include/path/" # # which allows you to create your own set of files by starting with the # /usr/share/apache2/error/include/ files and copying them to /your/include/path/, # even on a per-VirtualHost basis. The default include files will display # your Apache version number and your ServerAdmin email address regardless # of the setting of ServerSignature. # # The internationalized error documents require mod_alias, mod_include # and mod_negotiation. To activate them, uncomment the following 30 lines. # Alias /error/ "/usr/share/apache2/error/" # # <Directory "/usr/share/apache2/error"> # AllowOverride None # Options IncludesNoExec # AddOutputFilter Includes html # AddHandler type-map var # Order allow,deny # Allow from all # LanguagePriority en cs de es fr it nl sv pt-br ro # ForceLanguagePriority Prefer Fallback # </Directory> # # ErrorDocument 400 /error/HTTP_BAD_REQUEST.html.var # ErrorDocument 401 /error/HTTP_UNAUTHORIZED.html.var # ErrorDocument 403 /error/HTTP_FORBIDDEN.html.var # ErrorDocument 404 /error/HTTP_NOT_FOUND.html.var # ErrorDocument 405 /error/HTTP_METHOD_NOT_ALLOWED.html.var # ErrorDocument 408 /error/HTTP_REQUEST_TIME_OUT.html.var # ErrorDocument 410 /error/HTTP_GONE.html.var # ErrorDocument 411 /error/HTTP_LENGTH_REQUIRED.html.var # ErrorDocument 412 /error/HTTP_PRECONDITION_FAILED.html.var # ErrorDocument 413 /error/HTTP_REQUEST_ENTITY_TOO_LARGE.html.var # ErrorDocument 414 /error/HTTP_REQUEST_URI_TOO_LARGE.html.var # ErrorDocument 415 /error/HTTP_UNSUPPORTED_MEDIA_TYPE.html.var # ErrorDocument 500 /error/HTTP_INTERNAL_SERVER_ERROR.html.var # ErrorDocument 501 /error/HTTP_NOT_IMPLEMENTED.html.var # ErrorDocument 502 /error/HTTP_BAD_GATEWAY.html.var # ErrorDocument 503 /error/HTTP_SERVICE_UNAVAILABLE.html.var # ErrorDocument 506 /error/HTTP_VARIANT_ALSO_VARIES.html.var # Include of directories ignores editors' and dpkg's backup files, # see README.Debian for details. # Include generic snippets of statements Include /etc/apache2/conf.d/ # Include the virtual host configurations: Include /etc/apache2/sites-enabled/ My default config file for www on apache NameVirtualHost *:80 <VirtualHost *:80> ServerAdmin [email protected] #SSLEnable #SSLVerifyClient none #SSLCertificateFile /usr/local/ssl/crt/public.crt #SSLCertificateKeyFile /usr/local/ssl/private/private.key DocumentRoot /var/www/site/trunk/html <Directory /> Options FollowSymLinks AllowOverride all </Directory> <Directory /var/www/site/trunk/html> Options Indexes FollowSymLinks MultiViews AllowOverride all Order allow,deny allow from all </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog /var/log/apache2/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog /var/log/apache2/access.log combined ServerSignature On Alias /doc/ "/usr/share/doc/" <Directory "/usr/share/doc/"> Options Indexes MultiViews FollowSymLinks AllowOverride None Order deny,allow Deny from all Allow from 127.0.0.0/255.0.0.0 ::1/128 </Directory> </VirtualHost> My ssl config file NameVirtualHost *:443 <VirtualHost *:443> ServerAdmin [email protected] #SSLEnable #SSLVerifyClient none #SSLCertificateFile /usr/local/ssl/crt/public.crt #SSLCertificateKeyFile /usr/local/ssl/private/private.key DocumentRoot /var/www/site/trunk/html <Directory /> Options FollowSymLinks AllowOverride all </Directory> <Directory /var/www/site/trunk/html> Options Indexes FollowSymLinks MultiViews AllowOverride all Order allow,deny allow from all </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog /var/log/apache2/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn SSLEngine On SSLCertificateFile /usr/local/ssl/crt/public.crt SSLCertificateKeyFile /usr/local/ssl/private/private.key CustomLog /var/log/apache2/access.log combined ServerSignature On Alias /doc/ "/usr/share/doc/" <Directory "/usr/share/doc/"> Options Indexes MultiViews FollowSymLinks AllowOverride None Order deny,allow Deny from all Allow from 127.0.0.0/255.0.0.0 ::1/128 </Directory> </VirtualHost> My /etc/apache2/httpd.conf is blank The directory /etc/apache2/conf.d has nothing in it but one file (charset) contents of /etc/apache2/conf.dcharset # Read the documentation before enabling AddDefaultCharset. # In general, it is only a good idea if you know that all your files # have this encoding. It will override any encoding given in the files # in meta http-equiv or xml encoding tags. #AddDefaultCharset UTF-8 My apache error.log [Wed Jun 03 00:12:31 2009] [error] [client 216.168.43.234] client sent HTTP/1.1 request without hostname (see RFC2616 section 14.23): /w00tw00t.at.ISC.SANS.DFind:) [Wed Jun 03 05:03:51 2009] [error] [client 99.247.237.46] File does not exist: /var/www/site/trunk/html/favicon.ico [Wed Jun 03 05:03:54 2009] [error] [client 99.247.237.46] File does not exist: /var/www/site/trunk/html/favicon.ico [Wed Jun 03 05:13:48 2009] [error] [client 99.247.237.46] File does not exist: /var/www/site/trunk/html/favicon.ico [Wed Jun 03 05:13:51 2009] [error] [client 99.247.237.46] File does not exist: /var/www/site/trunk/html/favicon.ico [Wed Jun 03 05:13:54 2009] [error] [client 99.247.237.46] File does not exist: /var/www/site/trunk/html/favicon.ico [Wed Jun 03 05:13:57 2009] [error] [client 99.247.237.46] File does not exist: /var/www/site/trunk/html/favicon.ico [Wed Jun 03 05:17:28 2009] [error] [client 99.247.237.46] File does not exist: /var/www/site/trunk/html/favicon.ico [Wed Jun 03 05:26:23 2009] [notice] caught SIGWINCH, shutting down gracefully [Wed Jun 03 05:26:34 2009] [notice] Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.8g configured -- resuming normal operations [Wed Jun 03 06:03:41 2009] [notice] caught SIGWINCH, shutting down gracefully [Wed Jun 03 06:03:51 2009] [notice] Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.8g configured -- resuming normal operations [Wed Jun 03 06:25:07 2009] [notice] caught SIGWINCH, shutting down gracefully [Wed Jun 03 06:25:17 2009] [notice] Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.8g configured -- resuming normal operations [Wed Jun 03 12:09:25 2009] [error] [client 61.139.105.163] File does not exist: /var/www/site/trunk/html/fastenv [Wed Jun 03 15:04:42 2009] [notice] Graceful restart requested, doing restart [Wed Jun 03 15:04:43 2009] [notice] Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.8g configured -- resuming normal operations [Wed Jun 03 15:29:51 2009] [error] [client 99.247.237.46] File does not exist: /var/www/site/trunk/html/favicon.ico [Wed Jun 03 15:29:54 2009] [error] [client 99.247.237.46] File does not exist: /var/www/site/trunk/html/favicon.ico [Wed Jun 03 15:30:32 2009] [error] [client 99.247.237.46] File does not exist: /var/www/site/trunk/html/favicon.ico [Wed Jun 03 15:45:54 2009] [notice] caught SIGWINCH, shutting down gracefully [Wed Jun 03 15:46:05 2009] [notice] Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.8g configured -- resuming normal operations

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• iTunes crashes with "Attempt to allocate 1073741824 bytes for NS/CFData failed" error

  - by kubi

  This is a pretty common occurrence. Every two days or so iTunes will crash on me with this error. FYI, 1073741824 is 2^30, which is gigabyte. The crash log is below if you're interested. Process: iTunes [40778] Path: /Applications/iTunes.app/Contents/MacOS/iTunes Identifier: com.apple.iTunes Version: 9.0.1 (9.0.1) Build Info: iTunes-9010901~2 Code Type: X86 (Native) Parent Process: launchd [638] Date/Time: 2009-10-21 11:35:55.159 -0400 OS Version: Mac OS X 10.6.1 (10B504) Report Version: 6 Interval Since Last Report: 38292 sec Per-App Interval Since Last Report: 63956 sec Per-App Crashes Since Last Report: 1 Anonymous UUID: A7149D8A-1161-4740-976B-DB99AE1B01DD Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Crashed Thread: 13 Application Specific Information: *** Terminating app due to uncaught exception 'NSMallocException', reason: 'Attempt to allocate 1073741824 bytes for NS/CFData failed' *** Call stack at first throw: ( 0 CoreFoundation 0x9924958a __raiseError + 410 1 libobjc.A.dylib 0x9440df49 objc_exception_throw + 56 2 Foundation 0x945e2fda _NSSearchForNameInPath + 0 3 CoreFoundation 0x99262ca5 __CFDataHandleOutOfMemory + 101 4 CoreFoundation 0x9919f27d __CFDataGrow + 717 5 CoreFoundation 0x9919ce0a CFDataReplaceBytes + 362 6 CoreFoundation 0x9919e63a CFDataAppendBytes + 154 7 iTunes 0x00522808 0x0 + 5384200 8 iTunes 0x00523471 0x0 + 5387377 9 iTunes 0x00441bc8 0x0 + 4463560 10 CoreFoundation 0x9923eba3 _signalEventSync + 99 11 CoreFoundation 0x9923f58e _cfstream_solo_signalEventSync + 126 12 CoreFoundation 0x9923f4d7 CFReadStreamSignalEvent + 39 13 CFNetwork 0x97374c23 _ZN14HTTPReadStream11streamEventEm + 169 14 CoreFoundation 0x9923eba3 _signalEventSync + 99 15 CoreFoundation 0x9923eb1a _cfstream_shared_signalEventSync + 458 16 CoreFoundation 0x991b58cb __CFRunLoopDoSources0 + 1563 17 CoreFoundation 0x991b385f __CFRunLoopRun + 1071 18 CoreFoundation 0x991b2d34 CFRunLoopRunSpecific + 452 19 CoreFoundation 0x991b87a4 CFRunLoopRun + 84 20 iTunes 0x0000ade8 0x0 + 44520 21 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 22 libSystem.B.dylib 0x96de9dbe thread_start + 34 ) Thread 0: Dispatch queue: com.apple.main-thread 0 libSystem.B.dylib 0x96dbc7da mach_msg_trap + 10 1 libSystem.B.dylib 0x96dbcf47 mach_msg + 68 2 com.apple.CoreFoundation 0x991b3dbf __CFRunLoopRun + 2447 3 com.apple.CoreFoundation 0x991b2d34 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991b2b61 CFRunLoopRunInMode + 97 5 com.apple.HIToolbox 0x97c3bfec RunCurrentEventLoopInMode + 392 6 com.apple.HIToolbox 0x97c3bda3 ReceiveNextEventCommon + 354 7 com.apple.HIToolbox 0x97dc3d91 ReceiveNextEvent + 83 8 com.apple.iTunes 0x00135fae 0x1000 + 1265582 9 com.apple.HIToolbox 0x97c0f129 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567 10 com.apple.HIToolbox 0x97c0e3f0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411 11 com.apple.HIToolbox 0x97c0e24f SendEventToEventTargetWithOptions + 58 12 com.apple.HIToolbox 0x97c42c0c ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006 13 com.apple.HIToolbox 0x97c0f57a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672 14 com.apple.HIToolbox 0x97c0e3f0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411 15 com.apple.HIToolbox 0x97c30a81 SendEventToEventTarget + 52 16 com.apple.HIToolbox 0x97db98f7 ToolboxEventDispatcher + 86 17 com.apple.HIToolbox 0x97db9a2f RunApplicationEventLoop + 243 18 com.apple.iTunes 0x00135d84 0x1000 + 1265028 19 com.apple.iTunes 0x00135c70 0x1000 + 1264752 20 com.apple.iTunes 0x0000d2af 0x1000 + 49839 21 com.apple.iTunes 0x000049a8 0x1000 + 14760 22 com.apple.iTunes 0x00002bfb 0x1000 + 7163 23 com.apple.iTunes 0x00002b29 0x1000 + 6953 Thread 1: Dispatch queue: com.apple.libdispatch-manager 0 libSystem.B.dylib 0x96de303a kevent + 10 1 libSystem.B.dylib 0x96de3768 _dispatch_mgr_invoke + 215 2 libSystem.B.dylib 0x96de2bf9 _dispatch_queue_invoke + 183 3 libSystem.B.dylib 0x96de298a _dispatch_worker_thread2 + 234 4 libSystem.B.dylib 0x96de2401 _pthread_wqthread + 390 5 libSystem.B.dylib 0x96de2246 start_wqthread + 30 Thread 2: 0 libSystem.B.dylib 0x96dbc7da mach_msg_trap + 10 1 libSystem.B.dylib 0x96dbcf47 mach_msg + 68 2 com.apple.CoreFoundation 0x991b3dbf __CFRunLoopRun + 2447 3 com.apple.CoreFoundation 0x991b2d34 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991b87a4 CFRunLoopRun + 84 5 com.apple.iTunes 0x0000ade8 0x1000 + 40424 6 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 7 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 3: 0 libSystem.B.dylib 0x96ddb756 select$DARWIN_EXTSN + 10 1 com.apple.CoreFoundation 0x991f304d __CFSocketManager + 1085 2 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 3 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 4: 0 libSystem.B.dylib 0x96e84766 accept$NOCANCEL$UNIX2003 + 10 1 libSystem.B.dylib 0x96e8363e accept + 32 2 com.apple.iTunes 0x0044c792 0x1000 + 4503442 3 com.apple.iTunes 0x004a86cd 0x1000 + 4880077 4 com.apple.iTunes 0x004a879b 0x1000 + 4880283 5 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 6 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 5: 0 libSystem.B.dylib 0x96e84766 accept$NOCANCEL$UNIX2003 + 10 1 libSystem.B.dylib 0x96e8363e accept + 32 2 com.apple.iTunes 0x0044c792 0x1000 + 4503442 3 com.apple.iTunes 0x004a86cd 0x1000 + 4880077 4 com.apple.iTunes 0x004a879b 0x1000 + 4880283 5 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 6 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 6: 0 libSystem.B.dylib 0x96dbc7da mach_msg_trap + 10 1 libSystem.B.dylib 0x96dbcf47 mach_msg + 68 2 com.apple.CoreFoundation 0x991b3dbf __CFRunLoopRun + 2447 3 com.apple.CoreFoundation 0x991b2d34 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991b87a4 CFRunLoopRun + 84 5 com.apple.iTunes 0x00135e09 0x1000 + 1265161 6 com.apple.iTunes 0x00135cc5 0x1000 + 1264837 7 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 8 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 7: 0 libSystem.B.dylib 0x96dbc7da mach_msg_trap + 10 1 libSystem.B.dylib 0x96dbcf47 mach_msg + 68 2 com.apple.CoreFoundation 0x991b3dbf __CFRunLoopRun + 2447 3 com.apple.CoreFoundation 0x991b2d34 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991b87a4 CFRunLoopRun + 84 5 com.apple.iTunes 0x0000ade8 0x1000 + 40424 6 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 7 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 8: 0 libSystem.B.dylib 0x96dbc83a semaphore_timedwait_signal_trap + 10 1 libSystem.B.dylib 0x96dea3c1 _pthread_cond_wait + 1066 2 libSystem.B.dylib 0x96e19208 pthread_cond_timedwait_relative_np + 47 3 com.apple.iTunes 0x0004ca83 0x1000 + 309891 4 com.apple.iTunes 0x0004c7cb 0x1000 + 309195 5 com.apple.iTunes 0x0004c76a 0x1000 + 309098 6 com.apple.iTunes 0x0004c5bb 0x1000 + 308667 7 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 8 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 9: 0 libSystem.B.dylib 0x96dbc7da mach_msg_trap + 10 1 libSystem.B.dylib 0x96dbcf47 mach_msg + 68 2 com.apple.CoreFoundation 0x991b3dbf __CFRunLoopRun + 2447 3 com.apple.CoreFoundation 0x991b2d34 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991b87a4 CFRunLoopRun + 84 5 com.apple.iTunes 0x0000ade8 0x1000 + 40424 6 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 7 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 10: 0 libSystem.B.dylib 0x96dbc7da mach_msg_trap + 10 1 libSystem.B.dylib 0x96dbcf47 mach_msg + 68 2 com.apple.CoreFoundation 0x991b3dbf __CFRunLoopRun + 2447 3 com.apple.CoreFoundation 0x991b2d34 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991b87a4 CFRunLoopRun + 84 5 com.apple.iTunes 0x0000ade8 0x1000 + 40424 6 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 7 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 11: 0 libSystem.B.dylib 0x96dbc7da mach_msg_trap + 10 1 libSystem.B.dylib 0x96dbcf47 mach_msg + 68 2 com.apple.CoreFoundation 0x991b3dbf __CFRunLoopRun + 2447 3 com.apple.CoreFoundation 0x991b2d34 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991b87a4 CFRunLoopRun + 84 5 com.apple.iTunes 0x0000ade8 0x1000 + 40424 6 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 7 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 12: 0 libSystem.B.dylib 0x96dbc822 semaphore_wait_signal_trap + 10 1 libSystem.B.dylib 0x96dea3d8 _pthread_cond_wait + 1089 2 libSystem.B.dylib 0x96e3370f pthread_cond_wait + 48 3 com.apple.iTunes 0x0000ae70 0x1000 + 40560 4 com.apple.iTunes 0x0000ad06 0x1000 + 40198 5 com.apple.iTunes 0x004418a1 0x1000 + 4458657 6 com.apple.iTunes 0x0043f960 0x1000 + 4450656 7 com.apple.iTunes 0x00525475 0x1000 + 5391477 8 com.apple.iTunes 0x00525c0d 0x1000 + 5393421 9 com.apple.iTunes 0x0004c62c 0x1000 + 308780 10 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 11 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 13 Crashed: 0 com.apple.CoreFoundation 0x99293b07 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7 1 libobjc.A.dylib 0x9440df49 objc_exception_throw + 56 2 com.apple.CoreFoundation 0x991b2fbc CFRunLoopRunSpecific + 1100 3 com.apple.CoreFoundation 0x991b87a4 CFRunLoopRun + 84 4 com.apple.iTunes 0x0000ade8 0x1000 + 40424 5 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 6 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 14: 0 libSystem.B.dylib 0x96dbc7da mach_msg_trap + 10 1 libSystem.B.dylib 0x96dbcf47 mach_msg + 68 2 com.apple.CoreFoundation 0x991b3dbf __CFRunLoopRun + 2447 3 com.apple.CoreFoundation 0x991b2d34 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991b87a4 CFRunLoopRun + 84 5 com.apple.iTunes 0x0000ade8 0x1000 + 40424 6 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 7 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 15: 0 libSystem.B.dylib 0x96dbc822 semaphore_wait_signal_trap + 10 1 libSystem.B.dylib 0x96dea3d8 _pthread_cond_wait + 1089 2 libSystem.B.dylib 0x96e3370f pthread_cond_wait + 48 3 ...ickTimeComponents.component 0x915275b7 jpegdecompress_MPLoop + 79 4 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 5 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 16: 0 libSystem.B.dylib 0x96dbc822 semaphore_wait_signal_trap + 10 1 libSystem.B.dylib 0x96dea3d8 _pthread_cond_wait + 1089 2 libSystem.B.dylib 0x96e3370f pthread_cond_wait + 48 3 com.apple.iTunes 0x00025d27 0x1000 + 150823 4 com.apple.iTunes 0x00025237 0x1000 + 148023 5 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 6 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 17: 0 libSystem.B.dylib 0x96de2092 __workq_kernreturn + 10 1 libSystem.B.dylib 0x96de2628 _pthread_wqthread + 941 2 libSystem.B.dylib 0x96de2246 start_wqthread + 30 Thread 18: 0 libSystem.B.dylib 0x96dbc83a semaphore_timedwait_signal_trap + 10 1 libSystem.B.dylib 0x96dea3c1 _pthread_cond_wait + 1066 2 libSystem.B.dylib 0x96e19208 pthread_cond_timedwait_relative_np + 47 3 com.apple.iTunes 0x0004ca83 0x1000 + 309891 4 com.apple.iTunes 0x0004c7cb 0x1000 + 309195 5 com.apple.iTunes 0x0004c76a 0x1000 + 309098 6 com.apple.iTunes 0x0004c5bb 0x1000 + 308667 7 libSystem.B.dylib 0x96de9f39 _pthread_start + 345 8 libSystem.B.dylib 0x96de9dbe thread_start + 34 Thread 13 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0x9440df25 ecx: 0xb08b2000 edx: 0x0000003b edi: 0xa0737ab0 esi: 0x19685e20 ebp: 0xb08b1de8 esp: 0xb08b1dd0 ss: 0x0000001f efl: 0x00000282 eip: 0x99293b07 cs: 0x00000017 ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037 cr2: 0x00ff9000 Binary Images: 0x1000 - 0xbd9ff8 com.apple.iTunes 9.0.1 (9.0.1) <18B3F1D1-1E3E-6DD1-CB52-F346ACB01921> /Applications/iTunes.app/Contents/MacOS/iTunes 0xdf9000 - 0xe01ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync 0xe09000 - 0xe0eff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod 0xe14000 - 0xe9bfe3 com.apple.iTunes.iPodUpdater 9.0 (9.0) <474ED35C-EDCE-1FEB-AC8C-075B806977A8> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater 0xee7000 - 0xf27ff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils 0x14be000 - 0x14beff7 libmx.A.dylib ??? (???) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib 0x14d0000 - 0x14d0ff7 +net.sourceforge.SafariAdBlockLoader 0.4.0 RC3 (0.4.0 RC3) <8E9A6641-9CE7-5416-DC84-883DB8BAFDDA> /Library/InputManagers/Safari AdBlock/Safari AdBlock Loader.bundle/Contents/MacOS/Safari AdBlock Loader 0x15f8000 - 0x15f9ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings 0x1778000 - 0x179efff libssl.0.9.7.dylib ??? (???) <8BF98B2F-0F55-40CA-C082-43C76707BD24> /usr/lib/libssl.0.9.7.dylib 0x17e6000 - 0x17eaff3 com.apple.audio.AudioIPCPlugIn 1.1.0 (1.1.0) <39CD9296-183C-5603-94A4-0A0EC327BA69> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/Contents/MacOS/AudioIPCPlugIn 0x17ef000 - 0x17f4ffb com.apple.audio.AppleHDAHALPlugIn 1.7.4 (1.7.4a1) <B4217DD8-4BDE-CC1C-70FF-06EA901F376D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn 0x12800000 - 0x138eaff7 com.apple.CoreFP 1.5.18 (1.5) <740FE25C-0539-AEFF-2108-C2C0D338CDCE> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP 0x1390f000 - 0x139c4fe7 libcrypto.0.9.7.dylib ??? 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(???) <EE633CF6-8827-EF05-10A4-5F2937120227> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib 0x90db7000 - 0x91d45ff7 com.apple.QuickTimeComponents.component 7.6.3 (1584) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents 0x91d46000 - 0x91d7cfff libtidy.A.dylib ??? (???) <DDFAB560-3883-A6A2-7BDD-D91730982B48> /usr/lib/libtidy.A.dylib 0x91d8d000 - 0x91d92ff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory 0x91d93000 - 0x91d9aff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6BF89127-C18C-27A9-F94A-981836A822FE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL 0x91d9b000 - 0x91ddbff3 com.apple.securityinterface 4.0 (36981) <F024C5CA-0762-1599-5BAB-17F785E51075> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface 0x91e0d000 - 0x91e5dfe7 libGLU.dylib ??? (???) <55A69DCE-1237-341E-F239-CDFE1F5B19BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib 0x91e5e000 - 0x91ee0ffb SecurityFoundation ??? (???) <29C27E0E-B2B3-BF6B-B1F8-5783B8B01535> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation 0x91f28000 - 0x9235dff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 0x9236b000 - 0x9237ffe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib 0x923bb000 - 0x924e4fe7 com.apple.audio.toolbox.AudioToolbox 1.6 (1.6) <62BEEBE6-68FC-4A48-91CF-39DA2BD793F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox 0x924fe000 - 0x925b0ffb libFontParser.dylib ??? (???) <EB089832-660F-0B34-3AC8-CCDA937987D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib 0x9264d000 - 0x9264fff7 libRadiance.dylib ??? (???) <0E03CF64-0931-7B9A-F617-4387B809D6D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib 0x92650000 - 0x92696ff7 libauto.dylib ??? 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• Httpd problem, suspect an attack but not sure

  - by Bob

  On one of my servers when I type netstat -n I get a huge output, something like 400 entries for httpd. The bandwidth on the server isn't high, so I'm confused as to what's causing it. I'm suspecting an attack, but not sure. Intermittently, the web server will stop responding. When this happens all other services such as ping, ftp, work just normally. System load is also normal. The only thing that isn't normal I think is the "netstat -n" output. Can you guys take a look and see if there's something I can do? I have APF installed, but not sure what rules I should put into place to mitigate the problem. Btw, I'm running CentOS 5 Linux with Apache 2. root@linux [/backup/stuff/apf-9.7-1]# netstat -n|grep :80 tcp 0 0 120.136.23.56:80 220.181.94.220:48397 TIME_WAIT tcp 0 0 120.136.23.56:80 218.86.49.153:1734 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.37.99:48316 TIME_WAIT tcp 0 0 120.136.23.56:80 208.80.193.33:54407 TIME_WAIT tcp 0 0 120.136.23.56:80 65.49.2.180:46768 TIME_WAIT tcp 0 0 120.136.23.56:80 120.0.70.180:9414 FIN_WAIT2 tcp 0 0 120.136.23.56:80 221.130.177.101:43386 TIME_WAIT tcp 0 0 120.136.23.92:80 220.181.7.112:51601 TIME_WAIT tcp 0 0 120.136.23.94:80 220.181.94.215:53097 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.188.236:53203 TIME_WAIT tcp 0 0 120.136.23.56:80 119.119.247.249:62297 TIME_WAIT tcp 0 0 120.136.23.56:80 119.119.247.249:64345 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.115.105:36600 TIME_WAIT tcp 0 0 120.136.23.56:80 118.77.25.129:1743 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.220:35107 TIME_WAIT tcp 0 0 120.136.23.56:80 119.119.247.249:61801 TIME_WAIT tcp 0 0 120.136.23.56:80 66.249.69.155:57641 TIME_WAIT tcp 0 1009 120.136.23.56:80 114.249.218.24:17204 CLOSING tcp 0 0 120.136.23.93:80 119.235.237.85:45355 TIME_WAIT tcp 0 0 120.136.23.56:80 217.212.224.182:45195 TIME_WAIT tcp 0 0 120.136.23.56:80 220.189.10.170:1556 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.180.102:35701 TIME_WAIT tcp 0 0 120.136.23.56:80 118.77.25.129:1745 TIME_WAIT tcp 0 0 120.136.23.56:80 118.77.25.129:1749 TIME_WAIT tcp 0 0 120.136.23.56:80 118.77.25.129:1748 TIME_WAIT tcp 0 0 120.136.23.56:80 221.195.76.250:26635 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.111.239:58417 TIME_WAIT tcp 0 0 120.136.23.56:80 67.218.116.164:53370 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.236:56168 TIME_WAIT tcp 0 0 120.136.23.93:80 120.136.23.93:36947 TIME_WAIT tcp 0 1009 120.136.23.56:80 114.249.218.24:16991 CLOSING tcp 0 305 120.136.23.56:80 59.58.149.147:1881 ESTABLISHED tcp 0 0 120.136.23.56:80 61.186.48.148:1405 ESTABLISHED tcp 0 0 120.136.23.56:80 123.125.66.46:26703 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4814 TIME_WAIT tcp 0 0 120.136.23.56:80 218.86.49.153:1698 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4813 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4810 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.236:60508 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4811 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.125.71:43991 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.125.71:52182 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4806 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.125.71:56024 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4805 TIME_WAIT tcp 0 0 120.136.23.56:80 222.89.251.167:2133 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.37.99:48340 TIME_WAIT tcp 0 0 120.136.23.56:80 119.119.247.249:63543 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.220:39544 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.125.71:48066 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4822 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.113.253:55817 TIME_WAIT tcp 0 0 120.136.23.56:80 219.141.124.130:11316 FIN_WAIT2 tcp 0 0 120.136.23.56:80 222.84.58.254:4820 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4816 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.180.140:40743 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.125.71:60979 TIME_WAIT tcp 0 2332 120.136.23.56:80 221.180.12.66:29255 LAST_ACK tcp 0 0 120.136.23.56:80 117.36.231.149:4078 TIME_WAIT tcp 0 2332 120.136.23.56:80 221.180.12.66:29251 LAST_ACK tcp 0 0 120.136.23.56:80 117.36.231.149:4079 TIME_WAIT tcp 0 2332 120.136.23.56:80 221.180.12.66:29260 LAST_ACK tcp 0 0 120.136.23.56:80 220.181.94.236:51379 TIME_WAIT tcp 0 0 120.136.23.56:80 114.237.16.26:1363 TIME_WAIT tcp 0 2332 120.136.23.56:80 221.180.12.66:29263 LAST_ACK tcp 0 0 120.136.23.56:80 220.181.94.220:63106 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.101:45795 TIME_WAIT tcp 0 0 120.136.23.56:80 111.224.115.203:46315 ESTABLISHED tcp 0 0 120.136.23.56:80 66.249.69.5:35081 ESTABLISHED tcp 0 0 120.136.23.56:80 203.209.252.26:51590 TIME_WAIT tcp 0 2332 120.136.23.56:80 221.180.12.66:29268 LAST_ACK tcp 0 0 120.136.23.80:80 216.7.175.100:54555 TIME_WAIT tcp 0 0 120.136.23.92:80 220.181.7.38:47180 TIME_WAIT tcp 0 0 120.136.23.56:80 119.119.247.249:64467 TIME_WAIT tcp 0 2332 120.136.23.56:80 221.180.12.66:29265 LAST_ACK tcp 0 0 120.136.23.92:80 220.181.7.110:46593 TIME_WAIT tcp 0 2332 120.136.23.56:80 221.180.12.66:29276 LAST_ACK tcp 0 0 120.136.23.56:80 117.36.231.149:4080 TIME_WAIT tcp 0 0 120.136.23.56:80 117.36.231.149:4081 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.37.99:50215 TIME_WAIT tcp 0 101505 120.136.23.56:80 111.166.41.15:1315 ESTABLISHED tcp 0 2332 120.136.23.56:80 221.180.12.66:29274 LAST_ACK tcp 0 0 120.136.23.56:80 222.84.58.254:4878 TIME_WAIT tcp 0 1 120.136.23.93:80 58.33.226.66:4715 FIN_WAIT1 tcp 0 0 120.136.23.56:80 222.84.58.254:4877 TIME_WAIT tcp 0 1009 120.136.23.56:80 114.249.218.24:17062 CLOSING tcp 0 2332 120.136.23.56:80 221.180.12.66:29280 LAST_ACK tcp 0 0 120.136.23.56:80 222.84.58.254:4874 TIME_WAIT tcp 0 0 120.136.23.93:80 124.115.0.28:59777 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4872 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4870 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.37.99:50449 TIME_WAIT tcp 0 0 120.136.23.56:80 222.84.58.254:4868 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.107:37579 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.114.238:34255 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.105:35530 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.220:43960 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.111.229:41667 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.220:52669 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.111.239:56779 TIME_WAIT tcp 1 16560 120.136.23.56:80 210.13.118.102:43675 CLOSE_WAIT tcp 0 1009 120.136.23.56:80 114.249.218.24:17084 CLOSING tcp 0 0 120.136.23.56:80 221.130.177.105:33501 TIME_WAIT tcp 0 0 120.136.23.93:80 123.116.230.132:9703 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.37.99:49414 TIME_WAIT tcp 0 0 120.136.23.56:80 220.168.66.48:3360 ESTABLISHED tcp 0 0 120.136.23.56:80 220.168.66.48:3361 FIN_WAIT2 tcp 0 0 120.136.23.56:80 220.168.66.48:3362 ESTABLISHED tcp 0 0 120.136.23.80:80 66.249.68.183:39813 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.37.99:51569 TIME_WAIT tcp 0 0 120.136.23.56:80 216.129.119.11:58377 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.111.229:41914 TIME_WAIT tcp 0 0 120.136.23.56:80 60.213.146.54:33921 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.37.99:50287 TIME_WAIT tcp 0 0 120.136.23.56:80 61.150.84.6:2094 TIME_WAIT tcp 0 0 120.136.23.56:80 67.218.116.166:33262 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.101:38064 TIME_WAIT tcp 0 0 120.136.23.56:80 110.75.167.223:39895 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.37.99:48991 TIME_WAIT tcp 1 16560 120.136.23.56:80 210.13.118.102:61893 CLOSE_WAIT tcp 0 0 120.136.23.93:80 61.152.250.144:42832 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.180.174:37484 TIME_WAIT tcp 0 0 120.136.23.56:80 119.119.247.249:63403 TIME_WAIT tcp 0 0 120.136.23.56:80 119.119.247.249:62121 TIME_WAIT tcp 0 0 120.136.23.56:80 66.249.69.155:62189 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.180.80:60303 TIME_WAIT tcp 0 363 120.136.23.56:80 123.89.153.157:39067 ESTABLISHED tcp 0 0 127.0.0.1:80 127.0.0.1:49406 TIME_WAIT tcp 0 0 120.136.23.92:80 66.249.65.226:61423 TIME_WAIT tcp 0 0 120.136.23.56:80 122.136.173.33:19652 TIME_WAIT tcp 0 2332 120.136.23.56:80 221.180.12.66:29243 LAST_ACK tcp 0 0 120.136.23.56:80 122.136.173.33:19653 FIN_WAIT2 tcp 0 0 120.136.23.56:80 122.86.41.132:5061 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.179.90:51318 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5060 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.235:54333 TIME_WAIT tcp 0 1 120.136.23.56:80 122.86.41.132:5062 LAST_ACK tcp 0 0 120.136.23.56:80 220.181.94.229:42547 ESTABLISHED tcp 0 0 120.136.23.56:80 123.125.66.135:39557 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5057 TIME_WAIT tcp 0 0 120.136.23.56:80 202.127.20.37:17012 ESTABLISHED tcp 0 0 120.136.23.56:80 202.127.20.37:17013 ESTABLISHED tcp 0 0 120.136.23.93:80 222.190.105.186:4641 FIN_WAIT2 tcp 0 0 120.136.23.56:80 122.86.41.132:5059 TIME_WAIT tcp 0 0 120.136.23.56:80 202.127.20.37:17014 ESTABLISHED tcp 0 0 120.136.23.56:80 60.169.49.238:64078 ESTABLISHED tcp 0 0 120.136.23.56:80 122.86.41.132:5058 TIME_WAIT tcp 0 0 120.136.23.56:80 202.127.20.37:17015 ESTABLISHED tcp 0 0 120.136.23.56:80 60.169.49.238:64079 ESTABLISHED tcp 0 0 120.136.23.56:80 202.127.20.37:17016 ESTABLISHED tcp 0 0 120.136.23.56:80 67.195.113.224:53092 TIME_WAIT tcp 0 1 120.136.23.56:80 122.86.41.132:5065 LAST_ACK tcp 0 0 120.136.23.56:80 122.86.41.132:5064 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5067 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5066 TIME_WAIT tcp 0 0 120.136.23.80:80 125.46.48.20:58200 TIME_WAIT tcp 0 27544 120.136.23.56:80 124.160.125.8:8189 LAST_ACK tcp 0 0 120.136.23.56:80 123.125.66.27:30477 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.102:60019 TIME_WAIT tcp 0 0 120.136.23.56:80 60.169.49.238:64080 FIN_WAIT2 tcp 0 0 120.136.23.56:80 220.181.94.229:37673 TIME_WAIT tcp 0 26136 120.136.23.56:80 60.169.49.238:64081 ESTABLISHED tcp 0 0 120.136.23.56:80 202.127.20.37:17002 ESTABLISHED tcp 0 0 120.136.23.56:80 60.169.49.238:64082 ESTABLISHED tcp 0 0 120.136.23.56:80 60.169.49.238:64083 ESTABLISHED tcp 0 0 120.136.23.56:80 60.169.49.238:64084 FIN_WAIT2 tcp 0 0 120.136.23.56:80 60.169.49.238:64085 FIN_WAIT2 tcp 0 0 120.136.23.56:80 219.131.92.53:4084 TIME_WAIT tcp 0 0 120.136.23.56:80 219.131.92.53:4085 TIME_WAIT tcp 0 0 120.136.23.56:80 219.131.92.53:4086 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.235:42269 TIME_WAIT tcp 0 0 120.136.23.56:80 125.238.149.46:56911 TIME_WAIT tcp 0 0 120.136.23.56:80 125.238.149.46:56910 TIME_WAIT tcp 0 0 120.136.23.56:80 219.131.92.53:4081 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.221:34606 TIME_WAIT tcp 0 0 120.136.23.56:80 219.131.92.53:4082 TIME_WAIT tcp 0 0 120.136.23.80:80 125.46.48.20:25451 TIME_WAIT tcp 0 0 120.136.23.56:80 219.131.92.53:4083 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.100:55875 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.100:51522 TIME_WAIT tcp 0 0 120.136.23.56:80 111.9.9.224:49650 TIME_WAIT tcp 0 0 120.136.23.56:80 219.131.92.53:4088 TIME_WAIT tcp 0 0 120.136.23.56:80 219.131.92.53:4089 TIME_WAIT tcp 0 0 120.136.23.56:80 124.224.63.144:18753 TIME_WAIT tcp 0 0 120.136.23.56:80 124.224.63.144:18752 TIME_WAIT tcp 0 0 120.136.23.56:80 124.224.63.144:18755 TIME_WAIT tcp 0 0 120.136.23.56:80 66.249.69.2:43954 ESTABLISHED tcp 0 0 120.136.23.56:80 124.224.63.144:18754 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.231:48903 TIME_WAIT tcp 0 0 120.136.23.56:80 121.0.29.194:61655 TIME_WAIT tcp 0 0 120.136.23.56:80 125.238.149.46:56915 TIME_WAIT tcp 0 0 120.136.23.56:80 125.238.149.46:56914 TIME_WAIT tcp 0 0 120.136.23.80:80 125.46.48.20:16247 TIME_WAIT tcp 0 0 120.136.23.56:80 125.238.149.46:56913 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.235:59909 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.235:48389 TIME_WAIT tcp 0 0 120.136.23.56:80 125.238.149.46:56912 TIME_WAIT tcp 0 0 120.136.23.93:80 222.190.105.186:4635 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.106:44326 TIME_WAIT tcp 0 0 120.136.23.56:80 222.170.217.26:1812 TIME_WAIT tcp 0 0 120.136.23.56:80 222.170.217.26:1810 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.104:36898 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.235:39033 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.231:58229 TIME_WAIT tcp 0 0 120.136.23.56:80 222.170.217.26:1822 TIME_WAIT tcp 0 0 120.136.23.56:80 222.170.217.26:1820 TIME_WAIT tcp 0 0 120.136.23.56:80 121.206.183.172:2214 FIN_WAIT2 tcp 0 0 120.136.23.56:80 220.181.94.221:54341 TIME_WAIT tcp 0 0 120.136.23.56:80 222.170.217.26:1818 TIME_WAIT tcp 0 0 120.136.23.56:80 124.224.63.144:18751 TIME_WAIT tcp 0 0 120.136.23.56:80 124.224.63.144:18750 TIME_WAIT tcp 0 0 120.136.23.56:80 61.177.143.210:4226 TIME_WAIT tcp 0 0 120.136.23.56:80 116.9.9.250:55700 TIME_WAIT tcp 0 39599 120.136.23.93:80 125.107.166.221:3083 ESTABLISHED tcp 0 0 120.136.23.56:80 120.86.215.180:62554 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.100:48442 TIME_WAIT tcp 0 0 120.136.23.56:80 123.150.182.221:34199 TIME_WAIT tcp 0 69227 120.136.23.93:80 125.107.166.221:3084 ESTABLISHED tcp 0 0 120.136.23.56:80 220.181.94.231:53605 TIME_WAIT tcp 0 0 120.136.23.56:80 123.150.182.221:34196 TIME_WAIT tcp 0 0 120.136.23.56:80 120.86.215.180:62556 TIME_WAIT tcp 0 0 120.136.23.56:80 123.150.182.221:34203 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.104:40252 TIME_WAIT tcp 0 0 120.136.23.56:80 123.150.182.221:34202 TIME_WAIT tcp 0 0 120.136.23.56:80 124.224.63.144:18731 TIME_WAIT tcp 0 0 120.136.23.56:80 123.150.182.221:34201 TIME_WAIT tcp 0 0 120.136.23.56:80 123.150.182.221:34200 TIME_WAIT tcp 0 0 120.136.23.56:80 111.9.9.224:49538 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.180.57:49229 TIME_WAIT tcp 0 0 120.136.23.56:80 124.224.63.144:18734 TIME_WAIT tcp 0 0 120.136.23.56:80 123.150.182.221:34204 TIME_WAIT tcp 0 0 120.136.23.56:80 111.72.156.95:2517 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.229:59728 TIME_WAIT tcp 0 0 120.136.23.56:80 116.20.61.208:50598 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5031 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5030 TIME_WAIT tcp 0 0 120.136.23.56:80 220.191.255.196:46290 FIN_WAIT2 tcp 0 0 120.136.23.56:80 122.86.41.132:5037 TIME_WAIT tcp 0 1 120.136.23.56:80 122.86.41.132:5036 LAST_ACK tcp 0 0 120.136.23.80:80 115.56.48.140:38058 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5039 TIME_WAIT tcp 0 0 120.136.23.80:80 115.56.48.140:38057 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5038 TIME_WAIT tcp 0 0 120.136.23.80:80 125.46.48.20:45862 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5033 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5032 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5034 TIME_WAIT tcp 0 0 120.136.23.56:80 111.9.9.224:49582 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.221:38777 TIME_WAIT tcp 0 0 120.136.23.56:80 123.125.66.15:27007 TIME_WAIT tcp 0 0 120.136.23.56:80 67.195.37.98:59848 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5040 TIME_WAIT tcp 0 0 120.136.23.80:80 125.46.48.20:14651 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.221:58495 TIME_WAIT tcp 0 0 120.136.23.56:80 111.72.156.95:2765 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5053 TIME_WAIT tcp 0 0 120.136.23.56:80 120.86.215.180:62578 ESTABLISHED tcp 0 0 120.136.23.56:80 202.160.179.58:36715 TIME_WAIT tcp 0 0 120.136.23.56:80 122.86.41.132:5048 TIME_WAIT tcp 0 0 120.136.23.93:80 61.153.27.172:4889 TIME_WAIT tcp 0 0 120.136.23.56:80 111.72.156.95:1995 TIME_WAIT tcp 0 0 120.136.23.56:80 111.9.9.224:49501 TIME_WAIT tcp 0 12270 120.136.23.56:80 119.12.4.49:49551 ESTABLISHED tcp 0 6988 120.136.23.56:80 119.12.4.49:49550 ESTABLISHED tcp 0 0 120.136.23.56:80 66.249.67.106:60516 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.179.76:56301 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.178.41:32907 TIME_WAIT tcp 0 0 120.136.23.93:80 61.153.27.172:24811 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.180.155:35617 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.229:50081 TIME_WAIT tcp 0 3650 120.136.23.56:80 119.12.4.49:49555 ESTABLISHED tcp 0 0 120.136.23.56:80 116.9.9.250:55632 TIME_WAIT tcp 0 4590 120.136.23.56:80 119.12.4.49:49554 ESTABLISHED tcp 0 823 120.136.23.56:80 119.12.4.49:49553 ESTABLISHED tcp 0 778 120.136.23.56:80 119.12.4.49:49552 ESTABLISHED tcp 0 31944 120.136.23.93:80 222.67.49.170:52229 ESTABLISHED tcp 0 0 120.136.23.93:80 219.219.127.2:44661 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.102:38602 TIME_WAIT tcp 0 0 120.136.23.56:80 61.177.143.210:4208 TIME_WAIT tcp 0 0 120.136.23.56:80 117.23.111.2:3297 TIME_WAIT tcp 0 0 120.136.23.56:80 111.72.156.95:2079 TIME_WAIT tcp 0 0 120.136.23.92:80 220.181.7.49:44133 TIME_WAIT tcp 0 0 120.136.23.80:80 125.46.48.20:38627 TIME_WAIT tcp 0 660 120.136.23.56:80 113.16.37.24:62908 LAST_ACK tcp 0 0 120.136.23.56:80 220.181.94.231:62850 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.235:33423 TIME_WAIT tcp 0 0 120.136.23.56:80 216.129.119.40:53331 TIME_WAIT tcp 0 0 120.136.23.56:80 116.248.65.32:2580 ESTABLISHED tcp 0 0 120.136.23.56:80 61.177.143.210:4199 TIME_WAIT tcp 0 0 120.136.23.93:80 125.107.166.221:3052 TIME_WAIT tcp 0 0 120.136.23.56:80 216.7.175.100:36933 TIME_WAIT tcp 0 1 120.136.23.56:80 183.35.149.94:2414 FIN_WAIT1 tcp 0 26963 120.136.23.56:80 124.160.125.8:8274 LAST_ACK tcp 0 0 120.136.23.93:80 61.153.27.172:16350 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.229:64907 TIME_WAIT tcp 0 0 120.136.23.56:80 219.131.92.53:4116 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.102:32937 TIME_WAIT tcp 0 0 120.136.23.56:80 218.59.137.178:52731 FIN_WAIT2 tcp 0 0 120.136.23.56:80 123.125.66.53:31474 ESTABLISHED tcp 0 8950 120.136.23.56:80 221.194.136.245:21574 ESTABLISHED tcp 0 0 120.136.23.56:80 216.7.175.100:36922 TIME_WAIT tcp 0 0 120.136.23.56:80 216.7.175.100:36923 TIME_WAIT tcp 0 0 120.136.23.56:80 221.130.177.106:41386 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.221:62681 TIME_WAIT tcp 0 0 120.136.23.56:80 111.72.156.95:1639 ESTABLISHED tcp 0 0 120.136.23.56:80 219.131.92.53:4103 TIME_WAIT tcp 0 0 120.136.23.56:80 220.181.94.231:44007 TIME_WAIT tcp 0 0 120.136.23.93:80 61.153.27.172:15026 TIME_WAIT tcp 0 0 120.136.23.56:80 202.160.180.125:59521 TIME_WAIT tcp 0 660 120.136.23.56:80 113.16.37.24:62921 FIN_WAIT1 tcp 0 0 120.136.23.56:80 220.181.94.229:54767 TIME_WAIT tcp 0 0 120.136.23.56:80 219.131.92.53:4148 ESTABLISHED tcp 0 0 120.136.23.93:80 202.104.103.210:2423 TIME_WAIT tcp 0 0 120.136.23.56:80 219.131.92.53:4149 ESTABLISHED tcp 0 0 120.136.23.56:80 219.131.

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• iptables syn flood countermeasure

  - by Penegal

  I'm trying to adjust my iptables firewall to increase the security of my server, and I found something a bit problematic here : I have to set INPUT policy to ACCEPT and, in addition, to have a rule saying iptables -I INPUT -i eth0 -j ACCEPT. Here comes my script (launched manually for tests) : #!/bin/sh IPT=/sbin/iptables echo "Clearing firewall rules" $IPT -F $IPT -Z $IPT -t nat -F $IPT -t nat -Z $IPT -t mangle -F $IPT -t mangle -Z $IPT -X echo "Defining logging policy for dropped packets" $IPT -N LOGDROP $IPT -A LOGDROP -j LOG -m limit --limit 5/min --log-level debug --log-prefix "iptables rejected: " $IPT -A LOGDROP -j DROP echo "Setting firewall policy" $IPT -P INPUT DROP # Deny all incoming connections $IPT -P OUTPUT ACCEPT # Allow all outgoing connections $IPT -P FORWARD DROP # Deny all forwaring echo "Allowing connections from/to lo and incoming connections from eth0" $IPT -I INPUT -i lo -j ACCEPT $IPT -I OUTPUT -o lo -j ACCEPT #$IPT -I INPUT -i eth0 -j ACCEPT echo "Setting SYN flood countermeasures" $IPT -A INPUT -p tcp -i eth0 --syn -m limit --limit 100/second --limit-burst 200 -j LOGDROP echo "Allowing outgoing traffic corresponding to already initiated connections" $IPT -A OUTPUT -p ALL -m state --state ESTABLISHED,RELATED -j ACCEPT echo "Allowing incoming SSH" $IPT -A INPUT -p tcp --dport 22 -m state --state NEW -m recent --set --name SSH -j ACCEPT echo "Setting SSH bruteforce attacks countermeasures (deny more than 10 connections every 10 minutes)" $IPT -A INPUT -p tcp --dport 22 -m recent --update --seconds 600 --hitcount 10 --rttl --name SSH -j LOGDROP echo "Allowing incoming traffic for HTTP, SMTP, NTP, PgSQL and SolR" $IPT -A INPUT -p tcp --dport 25 -i eth0 -j ACCEPT $IPT -A INPUT -p tcp --dport 80 -i eth0 -j ACCEPT $IPT -A INPUT -p udp --dport 123 -i eth0 -j ACCEPT $IPT -A INPUT -p tcp --dport 5433 -i eth0.2654 -s 172.16.0.2 -j ACCEPT $IPT -A INPUT -p udp --dport 5433 -i eth0.2654 -s 172.16.0.2 -j ACCEPT $IPT -A INPUT -p tcp --dport 8983 -i eth0.2654 -s 172.16.0.2 -j ACCEPT $IPT -A INPUT -p udp --dport 8983 -i eth0.2654 -s 172.16.0.2 -j ACCEPT echo "Allowing outgoing traffic for ICMP, SSH, whois, SMTP, DNS, HTTP, PgSQL and SolR" $IPT -A OUTPUT -p tcp --dport 22 -j ACCEPT $IPT -A OUTPUT -p tcp --dport 25 -o eth0 -j ACCEPT $IPT -A OUTPUT -p tcp --dport 43 -o eth0 -j ACCEPT $IPT -A OUTPUT -p tcp --dport 53 -o eth0 -j ACCEPT $IPT -A OUTPUT -p udp --dport 53 -o eth0 -j ACCEPT $IPT -A OUTPUT -p tcp --dport 80 -o eth0 -j ACCEPT $IPT -A OUTPUT -p udp --dport 80 -o eth0 -j ACCEPT #$IPT -A OUTPUT -p tcp --dport 5433 -o eth0 -d 176.31.236.101 -j ACCEPT #$IPT -A OUTPUT -p udp --dport 5433 -o eth0 -d 176.31.236.101 -j ACCEPT #$IPT -A OUTPUT -p tcp --dport 8983 -o eth0 -d 176.31.236.101 -j ACCEPT #$IPT -A OUTPUT -p udp --dport 8983 -o eth0 -d 176.31.236.101 -j ACCEPT $IPT -A OUTPUT -p tcp --sport 5433 -o eth0.2654 -j ACCEPT $IPT -A OUTPUT -p udp --sport 5433 -o eth0.2654 -j ACCEPT $IPT -A OUTPUT -p tcp --sport 8983 -o eth0.2654 -j ACCEPT $IPT -A OUTPUT -p udp --sport 8983 -o eth0.2654 -j ACCEPT $IPT -A OUTPUT -p icmp -j ACCEPT echo "Allowing outgoing FTP backup" $IPT -A OUTPUT -p tcp --dport 20:21 -o eth0 -d 91.121.190.78 -j ACCEPT echo "Dropping and logging everything else" $IPT -A INPUT -s 0/0 -j LOGDROP $IPT -A OUTPUT -j LOGDROP $IPT -A FORWARD -j LOGDROP echo "Firewall loaded." echo "Maintaining new rules for 3 minutes for tests" sleep 180 $IPT -nvL echo "Clearing firewall rules" $IPT -F $IPT -Z $IPT -t nat -F $IPT -t nat -Z $IPT -t mangle -F $IPT -t mangle -Z $IPT -X $IPT -P INPUT ACCEPT $IPT -P OUTPUT ACCEPT $IPT -P FORWARD ACCEPT When I launch this script (I only have a SSH access), the shell displays every message up to Maintaining new rules for 3 minutes for tests, the server is unresponsive during the 3 minutes delay and then resume normal operations. The only solution I found until now was to set $IPT -P INPUT ACCEPT and $IPT -I INPUT -i eth0 -j ACCEPT, but this configuration does not protect me of any attack, which is a great shame for a firewall. I suspect that the error comes from my script and not from iptables, but I don't understand what's wrong with my script. Could some do-gooder explain me my error, please? EDIT: here comes the result of iptables -nvL with the "accept all input" ($IPT -P INPUT ACCEPT and $IPT -I INPUT -i eth0 -j ACCEPT) solution : Chain INPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination 1 52 ACCEPT all -- eth0 * 0.0.0.0/0 0.0.0.0/0 0 0 ACCEPT all -- lo * 0.0.0.0/0 0.0.0.0/0 0 0 LOGDROP tcp -- eth0 * 0.0.0.0/0 0.0.0.0/0 tcp flags:0x17/0x02 limit: avg 100/sec burst 200 0 0 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:22 state NEW recent: SET name: SSH side: source 0 0 LOGDROP tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:22 recent: UPDATE seconds: 600 hit_count: 10 TTL-Match name: SSH side: source 0 0 ACCEPT tcp -- eth0 * 0.0.0.0/0 0.0.0.0/0 tcp dpt:25 0 0 ACCEPT tcp -- eth0 * 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 0 0 ACCEPT udp -- eth0 * 0.0.0.0/0 0.0.0.0/0 udp dpt:123 0 0 ACCEPT tcp -- eth0.2654 * 172.16.0.2 0.0.0.0/0 tcp dpt:5433 0 0 ACCEPT udp -- eth0.2654 * 172.16.0.2 0.0.0.0/0 udp dpt:5433 0 0 ACCEPT tcp -- eth0.2654 * 172.16.0.2 0.0.0.0/0 tcp dpt:8983 0 0 ACCEPT udp -- eth0.2654 * 172.16.0.2 0.0.0.0/0 udp dpt:8983 0 0 LOGDROP all -- * * 0.0.0.0/0 0.0.0.0/0 Chain FORWARD (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination 0 0 LOGDROP all -- * * 0.0.0.0/0 0.0.0.0/0 Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination 0 0 ACCEPT all -- * lo 0.0.0.0/0 0.0.0.0/0 2 728 ACCEPT all -- * * 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED 0 0 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:22 0 0 ACCEPT tcp -- * eth0 0.0.0.0/0 0.0.0.0/0 tcp dpt:25 0 0 ACCEPT tcp -- * eth0 0.0.0.0/0 0.0.0.0/0 tcp dpt:43 0 0 ACCEPT tcp -- * eth0 0.0.0.0/0 0.0.0.0/0 tcp dpt:53 0 0 ACCEPT udp -- * eth0 0.0.0.0/0 0.0.0.0/0 udp dpt:53 0 0 ACCEPT tcp -- * eth0 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 0 0 ACCEPT udp -- * eth0 0.0.0.0/0 0.0.0.0/0 udp dpt:80 0 0 ACCEPT tcp -- * eth0.2654 0.0.0.0/0 0.0.0.0/0 tcp spt:5433 0 0 ACCEPT udp -- * eth0.2654 0.0.0.0/0 0.0.0.0/0 udp spt:5433 0 0 ACCEPT tcp -- * eth0.2654 0.0.0.0/0 0.0.0.0/0 tcp spt:8983 0 0 ACCEPT udp -- * eth0.2654 0.0.0.0/0 0.0.0.0/0 udp spt:8983 0 0 ACCEPT icmp -- * * 0.0.0.0/0 0.0.0.0/0 0 0 ACCEPT tcp -- * eth0 0.0.0.0/0 91.121.190.78 tcp dpts:20:21 0 0 LOGDROP all -- * * 0.0.0.0/0 0.0.0.0/0 Chain LOGDROP (5 references) pkts bytes target prot opt in out source destination 0 0 LOG all -- * * 0.0.0.0/0 0.0.0.0/0 limit: avg 5/min burst 5 LOG flags 0 level 7 prefix `iptables rejected: ' 0 0 DROP all -- * * 0.0.0.0/0 0.0.0.0/0 EDIT #2 : I modified my script (policy ACCEPT, defining authorized incoming packets then logging and dropping everything else) to write iptables -nvL results to a file and to allow only 10 ICMP requests per second, logging and dropping everything else. The result proved unexpected : while the server was unavailable to SSH connections, even already established, I ping-flooded it from another server, and the ping rate was restricted to 10 requests per second. During this test, I also tried to open new SSH connections, which remained unanswered until the script flushed rules. Here comes the iptables stats written after these tests : Chain INPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination 600 35520 ACCEPT all -- lo * 0.0.0.0/0 0.0.0.0/0 6 360 LOGDROP tcp -- eth0 * 0.0.0.0/0 0.0.0.0/0 tcp flags:0x17/0x02 limit: avg 100/sec burst 200 0 0 LOGDROP tcp -- eth0 * 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 STRING match "w00tw00t.at.ISC.SANS." ALGO name bm TO 65535 0 0 LOGDROP tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 STRING match "Host: anoticiapb.com.br" ALGO name bm TO 65535 0 0 LOGDROP tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 STRING match "Host: www.anoticiapb.com.br" ALGO name bm TO 65535 105 8820 ACCEPT icmp -- * * 0.0.0.0/0 0.0.0.0/0 limit: avg 10/sec burst 5 830 69720 LOGDROP icmp -- * * 0.0.0.0/0 0.0.0.0/0 0 0 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:22 state NEW recent: SET name: SSH side: source 0 0 LOGDROP tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:22 recent: UPDATE seconds: 600 hit_count: 10 TTL-Match name: SSH side: source 0 0 ACCEPT tcp -- eth0 * 0.0.0.0/0 0.0.0.0/0 tcp dpt:25 0 0 ACCEPT tcp -- eth0 * 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 0 0 ACCEPT udp -- eth0 * 0.0.0.0/0 0.0.0.0/0 udp dpt:80 0 0 ACCEPT udp -- eth0 * 0.0.0.0/0 0.0.0.0/0 udp dpt:123 0 0 ACCEPT tcp -- eth0 * 0.0.0.0/0 0.0.0.0/0 tcp dpt:443 0 0 ACCEPT tcp -- eth0.2654 * 172.16.0.1 0.0.0.0/0 tcp spt:5433 0 0 ACCEPT udp -- eth0.2654 * 172.16.0.1 0.0.0.0/0 udp spt:5433 0 0 ACCEPT tcp -- eth0.2654 * 172.16.0.1 0.0.0.0/0 tcp spt:8983 0 0 ACCEPT udp -- eth0.2654 * 172.16.0.1 0.0.0.0/0 udp spt:8983 16 1684 LOGDROP all -- * * 0.0.0.0/0 0.0.0.0/0 Chain FORWARD (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination 0 0 LOGDROP all -- * * 0.0.0.0/0 0.0.0.0/0 Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination 600 35520 ACCEPT all -- * lo 0.0.0.0/0 0.0.0.0/0 0 0 LOGDROP tcp -- * eth0 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 owner UID match 33 0 0 LOGDROP udp -- * eth0 0.0.0.0/0 0.0.0.0/0 udp dpt:80 owner UID match 33 116 11136 ACCEPT all -- * * 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED 0 0 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:22 0 0 ACCEPT tcp -- * eth0 0.0.0.0/0 0.0.0.0/0 tcp dpt:25 0 0 ACCEPT tcp -- * eth0 0.0.0.0/0 0.0.0.0/0 tcp dpt:53 0 0 ACCEPT udp -- * eth0 0.0.0.0/0 0.0.0.0/0 udp dpt:53 0 0 ACCEPT tcp -- * eth0 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 0 0 ACCEPT udp -- * eth0 0.0.0.0/0 0.0.0.0/0 udp dpt:80 0 0 ACCEPT tcp -- * eth0.2654 0.0.0.0/0 0.0.0.0/0 tcp dpt:5433 0 0 ACCEPT udp -- * eth0.2654 0.0.0.0/0 0.0.0.0/0 udp dpt:5433 0 0 ACCEPT tcp -- * eth0.2654 0.0.0.0/0 0.0.0.0/0 tcp dpt:8983 0 0 ACCEPT udp -- * eth0.2654 0.0.0.0/0 0.0.0.0/0 udp dpt:8983 0 0 ACCEPT icmp -- * * 0.0.0.0/0 0.0.0.0/0 0 0 ACCEPT tcp -- * eth0 0.0.0.0/0 0.0.0.0/0 tcp dpt:43 0 0 ACCEPT tcp -- * eth0 0.0.0.0/0 91.121.190.18 tcp dpts:20:21 7 1249 LOGDROP all -- * * 0.0.0.0/0 0.0.0.0/0 Chain LOGDROP (11 references) pkts bytes target prot opt in out source destination 35 3156 LOG all -- * * 0.0.0.0/0 0.0.0.0/0 limit: avg 1/sec burst 5 LOG flags 0 level 7 prefix `iptables rejected: ' 859 73013 DROP all -- * * 0.0.0.0/0 0.0.0.0/0 Here comes the log content added during this test : Mar 28 09:52:51 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=52 TOS=0x00 PREC=0x00 TTL=51 ID=55666 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK URGP=0 Mar 28 09:52:51 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=52 TOS=0x00 PREC=0x00 TTL=51 ID=55667 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK URGP=0 Mar 28 09:52:51 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=64 TOS=0x00 PREC=0x00 TTL=51 ID=55668 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK URGP=0 Mar 28 09:52:51 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=64 TOS=0x00 PREC=0x00 TTL=51 ID=55669 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK URGP=0 Mar 28 09:52:52 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=64 TOS=0x00 PREC=0x00 TTL=51 ID=55670 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK URGP=0 Mar 28 09:52:54 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=64 TOS=0x00 PREC=0x00 TTL=51 ID=55671 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK URGP=0 Mar 28 09:52:58 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=64 TOS=0x00 PREC=0x00 TTL=51 ID=55672 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK URGP=0 Mar 28 09:52:59 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=6 Mar 28 09:52:59 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=7 Mar 28 09:52:59 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=8 Mar 28 09:52:59 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=9 Mar 28 09:52:59 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=59 Mar 28 09:53:00 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=152 Mar 28 09:53:01 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=246 Mar 28 09:53:02 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=339 Mar 28 09:53:03 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=432 Mar 28 09:53:04 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=524 Mar 28 09:53:05 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=617 Mar 28 09:53:06 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=711 Mar 28 09:53:07 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=804 Mar 28 09:53:08 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=176.31.236.101 DST=176.31.238.3 LEN=84 TOS=0x00 PREC=0x00 TTL=63 ID=0 DF PROTO=ICMP TYPE=8 CODE=0 ID=7430 SEQ=897 Mar 28 09:53:16 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:c0:62:6b:e3:5c:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=60 TOS=0x00 PREC=0x00 TTL=51 ID=61402 DF PROTO=TCP SPT=57637 DPT=22 WINDOW=5840 RES=0x00 SYN URGP=0 Mar 28 09:53:19 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:c0:62:6b:e3:5c:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=60 TOS=0x00 PREC=0x00 TTL=51 ID=61403 DF PROTO=TCP SPT=57637 DPT=22 WINDOW=5840 RES=0x00 SYN URGP=0 Mar 28 09:53:21 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=64 TOS=0x00 PREC=0x00 TTL=51 ID=55674 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK URGP=0 Mar 28 09:53:25 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:c0:62:6b:e3:5c:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=60 TOS=0x00 PREC=0x00 TTL=51 ID=61404 DF PROTO=TCP SPT=57637 DPT=22 WINDOW=5840 RES=0x00 SYN URGP=0 Mar 28 09:53:37 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=116 TOS=0x00 PREC=0x00 TTL=51 ID=55675 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK PSH URGP=0 Mar 28 09:53:37 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=116 TOS=0x00 PREC=0x00 TTL=51 ID=55676 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK PSH URGP=0 Mar 28 09:53:37 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=180 TOS=0x00 PREC=0x00 TTL=51 ID=55677 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK PSH URGP=0 Mar 28 09:53:38 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=180 TOS=0x00 PREC=0x00 TTL=51 ID=55678 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK PSH URGP=0 Mar 28 09:53:39 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=180 TOS=0x00 PREC=0x00 TTL=51 ID=55679 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK PSH URGP=0 Mar 28 09:53:39 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:c0:62:6b:e3:5c:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=60 TOS=0x00 PREC=0x00 TTL=51 ID=5055 DF PROTO=TCP SPT=57638 DPT=22 WINDOW=5840 RES=0x00 SYN URGP=0 Mar 28 09:53:41 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=180 TOS=0x00 PREC=0x00 TTL=51 ID=55680 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK PSH URGP=0 Mar 28 09:53:42 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:c0:62:6b:e3:5c:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=60 TOS=0x00 PREC=0x00 TTL=51 ID=5056 DF PROTO=TCP SPT=57638 DPT=22 WINDOW=5840 RES=0x00 SYN URGP=0 Mar 28 09:53:45 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:10:8c:cf:28:39:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=180 TOS=0x00 PREC=0x00 TTL=51 ID=55681 DF PROTO=TCP SPT=57504 DPT=22 WINDOW=501 RES=0x00 ACK PSH URGP=0 Mar 28 09:53:48 localhost kernel: iptables rejected: IN=eth0 OUT= MAC=00:25:90:54:d7:88:c0:62:6b:e3:5c:80:08:00 SRC=194.51.74.245 DST=176.31.238.3 LEN=60 TOS=0x00 PREC=0x00 TTL=51 ID=5057 DF PROTO=TCP SPT=57638 DPT=22 WINDOW=5840 RES=0x00 SYN URGP=0 If I correctly interpreted these results, they say that ICMP rules were correctly interpreted by iptables, but SSH rules were not. This does not make any sense... Does somebody understand where my error comes from? EDIT #3 : After some more tests, I found out that commenting the SYN flood countermeasure removes the problem. I continue researches in this way but, meanwhile, if somebody sees my anti SYN flood rule error...

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• Disable .htaccess from apache allowoverride none, still reads .htaccess files

  - by John Magnolia

  I have moved all of our .htaccess config into <Directory> blocks and set AllowOverride None in the default and default-ssl. Although after restarting apache it is still reading the .htaccess files. How can I completely turn off reading these files? Update of all files with "AllowOverride" /etc/apache2/mods-available/userdir.conf <IfModule mod_userdir.c> UserDir public_html UserDir disabled root <Directory /home/*/public_html> AllowOverride FileInfo AuthConfig Limit Indexes Options MultiViews Indexes SymLinksIfOwnerMatch IncludesNoExec <Limit GET POST OPTIONS> Order allow,deny Allow from all </Limit> <LimitExcept GET POST OPTIONS> Order deny,allow Deny from all </LimitExcept> </Directory> </IfModule> /etc/apache2/mods-available/alias.conf <IfModule alias_module> # # Aliases: Add here as many aliases as you need (with no limit). The format is # Alias fakename realname # # Note that if you include a trailing / on fakename then the server will # require it to be present in the URL. So "/icons" isn't aliased in this # example, only "/icons/". If the fakename is slash-terminated, then the # realname must also be slash terminated, and if the fakename omits the # trailing slash, the realname must also omit it. # # We include the /icons/ alias for FancyIndexed directory listings. If # you do not use FancyIndexing, you may comment this out. # Alias /icons/ "/usr/share/apache2/icons/" <Directory "/usr/share/apache2/icons"> Options Indexes MultiViews AllowOverride None Order allow,deny Allow from all </Directory> </IfModule> /etc/apache2/httpd.conf # # Directives to allow use of AWStats as a CGI # Alias /awstatsclasses "/usr/share/doc/awstats/examples/wwwroot/classes/" Alias /awstatscss "/usr/share/doc/awstats/examples/wwwroot/css/" Alias /awstatsicons "/usr/share/doc/awstats/examples/wwwroot/icon/" ScriptAlias /awstats/ "/usr/share/doc/awstats/examples/wwwroot/cgi-bin/" # # This is to permit URL access to scripts/files in AWStats directory. # <Directory "/usr/share/doc/awstats/examples/wwwroot"> Options None AllowOverride None Order allow,deny Allow from all </Directory> Alias /awstats-icon/ /usr/share/awstats/icon/ <Directory /usr/share/awstats/icon> Options None AllowOverride None Order allow,deny Allow from all </Directory> /etc/apache2/sites-available/default-ssl <IfModule mod_ssl.c> <VirtualHost _default_:443> ServerAdmin webmaster@localhost DocumentRoot /var/www <Directory /> Options FollowSymLinks AllowOverride None </Directory> <Directory /var/www/> Options Indexes FollowSymLinks MultiViews AllowOverride None </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog ${APACHE_LOG_DIR}/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog ${APACHE_LOG_DIR}/ssl_access.log combined # SSL Engine Switch: # Enable/Disable SSL for this virtual host. SSLEngine on # A self-signed (snakeoil) certificate can be created by installing # the ssl-cert package. See # /usr/share/doc/apache2.2-common/README.Debian.gz for more info. # If both key and certificate are stored in the same file, only the # SSLCertificateFile directive is needed. SSLCertificateFile /etc/ssl/certs/ssl-cert-snakeoil.pem SSLCertificateKeyFile /etc/ssl/private/ssl-cert-snakeoil.key # Server Certificate Chain: # Point SSLCertificateChainFile at a file containing the # concatenation of PEM encoded CA certificates which form the # certificate chain for the server certificate. Alternatively # the referenced file can be the same as SSLCertificateFile # when the CA certificates are directly appended to the server # certificate for convinience. #SSLCertificateChainFile /etc/apache2/ssl.crt/server-ca.crt # Certificate Authority (CA): # Set the CA certificate verification path where to find CA # certificates for client authentication or alternatively one # huge file containing all of them (file must be PEM encoded) # Note: Inside SSLCACertificatePath you need hash symlinks # to point to the certificate files. Use the provided # Makefile to update the hash symlinks after changes. #SSLCACertificatePath /etc/ssl/certs/ #SSLCACertificateFile /etc/apache2/ssl.crt/ca-bundle.crt # Certificate Revocation Lists (CRL): # Set the CA revocation path where to find CA CRLs for client # authentication or alternatively one huge file containing all # of them (file must be PEM encoded) # Note: Inside SSLCARevocationPath you need hash symlinks # to point to the certificate files. Use the provided # Makefile to update the hash symlinks after changes. #SSLCARevocationPath /etc/apache2/ssl.crl/ #SSLCARevocationFile /etc/apache2/ssl.crl/ca-bundle.crl # Client Authentication (Type): # Client certificate verification type and depth. Types are # none, optional, require and optional_no_ca. Depth is a # number which specifies how deeply to verify the certificate # issuer chain before deciding the certificate is not valid. #SSLVerifyClient require #SSLVerifyDepth 10 # Access Control: # With SSLRequire you can do per-directory access control based # on arbitrary complex boolean expressions containing server # variable checks and other lookup directives. The syntax is a # mixture between C and Perl. See the mod_ssl documentation # for more details. #<Location /> #SSLRequire ( %{SSL_CIPHER} !~ m/^(EXP|NULL)/ \ # and %{SSL_CLIENT_S_DN_O} eq "Snake Oil, Ltd." \ # and %{SSL_CLIENT_S_DN_OU} in {"Staff", "CA", "Dev"} \ # and %{TIME_WDAY} >= 1 and %{TIME_WDAY} <= 5 \ # and %{TIME_HOUR} >= 8 and %{TIME_HOUR} <= 20 ) \ # or %{REMOTE_ADDR} =~ m/^192\.76\.162\.[0-9]+$/ #</Location> # SSL Engine Options: # Set various options for the SSL engine. # o FakeBasicAuth: # Translate the client X.509 into a Basic Authorisation. This means that # the standard Auth/DBMAuth methods can be used for access control. The # user name is the `one line' version of the client's X.509 certificate. # Note that no password is obtained from the user. Every entry in the user # file needs this password: `xxj31ZMTZzkVA'. # o ExportCertData: # This exports two additional environment variables: SSL_CLIENT_CERT and # SSL_SERVER_CERT. These contain the PEM-encoded certificates of the # server (always existing) and the client (only existing when client # authentication is used). This can be used to import the certificates # into CGI scripts. # o StdEnvVars: # This exports the standard SSL/TLS related `SSL_*' environment variables. # Per default this exportation is switched off for performance reasons, # because the extraction step is an expensive operation and is usually # useless for serving static content. So one usually enables the # exportation for CGI and SSI requests only. # o StrictRequire: # This denies access when "SSLRequireSSL" or "SSLRequire" applied even # under a "Satisfy any" situation, i.e. when it applies access is denied # and no other module can change it. # o OptRenegotiate: # This enables optimized SSL connection renegotiation handling when SSL # directives are used in per-directory context. #SSLOptions +FakeBasicAuth +ExportCertData +StrictRequire <FilesMatch "\.(cgi|shtml|phtml|php)$"> SSLOptions +StdEnvVars </FilesMatch> <Directory /usr/lib/cgi-bin> SSLOptions +StdEnvVars </Directory> # SSL Protocol Adjustments: # The safe and default but still SSL/TLS standard compliant shutdown # approach is that mod_ssl sends the close notify alert but doesn't wait for # the close notify alert from client. When you need a different shutdown # approach you can use one of the following variables: # o ssl-unclean-shutdown: # This forces an unclean shutdown when the connection is closed, i.e. no # SSL close notify alert is send or allowed to received. This violates # the SSL/TLS standard but is needed for some brain-dead browsers. Use # this when you receive I/O errors because of the standard approach where # mod_ssl sends the close notify alert. # o ssl-accurate-shutdown: # This forces an accurate shutdown when the connection is closed, i.e. a # SSL close notify alert is send and mod_ssl waits for the close notify # alert of the client. This is 100% SSL/TLS standard compliant, but in # practice often causes hanging connections with brain-dead browsers. Use # this only for browsers where you know that their SSL implementation # works correctly. # Notice: Most problems of broken clients are also related to the HTTP # keep-alive facility, so you usually additionally want to disable # keep-alive for those clients, too. Use variable "nokeepalive" for this. # Similarly, one has to force some clients to use HTTP/1.0 to workaround # their broken HTTP/1.1 implementation. Use variables "downgrade-1.0" and # "force-response-1.0" for this. BrowserMatch "MSIE [2-6]" \ nokeepalive ssl-unclean-shutdown \ downgrade-1.0 force-response-1.0 # MSIE 7 and newer should be able to use keepalive BrowserMatch "MSIE [17-9]" ssl-unclean-shutdown </VirtualHost> </IfModule> /etc/apache2/sites-available/default <VirtualHost *:80> ServerAdmin webmaster@localhost DocumentRoot /var/www <Directory /> Options FollowSymLinks AllowOverride None </Directory> <Directory /var/www/> Options -Indexes FollowSymLinks MultiViews AllowOverride None Order allow,deny allow from all </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> Alias /delboy /usr/share/phpmyadmin <Directory /usr/share/phpmyadmin> # Restrict phpmyadmin access Order Deny,Allow Allow from all </Directory> ErrorLog ${APACHE_LOG_DIR}/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog ${APACHE_LOG_DIR}/access.log combined Alias /doc/ "/usr/share/doc/" <Directory "/usr/share/doc/"> Options Indexes MultiViews FollowSymLinks AllowOverride None Order deny,allow Deny from all Allow from 127.0.0.0/255.0.0.0 ::1/128 </Directory> </VirtualHost> /etc/apache2/conf.d/security # # Disable access to the entire file system except for the directories that # are explicitly allowed later. # # This currently breaks the configurations that come with some web application # Debian packages. # #<Directory /> # AllowOverride None # Order Deny,Allow # Deny from all #</Directory> # Changing the following options will not really affect the security of the # server, but might make attacks slightly more difficult in some cases. # # ServerTokens # This directive configures what you return as the Server HTTP response # Header. The default is 'Full' which sends information about the OS-Type # and compiled in modules. # Set to one of: Full | OS | Minimal | Minor | Major | Prod # where Full conveys the most information, and Prod the least. # #ServerTokens Minimal ServerTokens OS #ServerTokens Full # # Optionally add a line containing the server version and virtual host # name to server-generated pages (internal error documents, FTP directory # listings, mod_status and mod_info output etc., but not CGI generated # documents or custom error documents). # Set to "EMail" to also include a mailto: link to the ServerAdmin. # Set to one of: On | Off | EMail # #ServerSignature Off ServerSignature On # # Allow TRACE method # # Set to "extended" to also reflect the request body (only for testing and # diagnostic purposes). # # Set to one of: On | Off | extended # TraceEnable Off #TraceEnable On /etc/apache2/apache2.conf # # Based upon the NCSA server configuration files originally by Rob McCool. # # This is the main Apache server configuration file. It contains the # configuration directives that give the server its instructions. # See http://httpd.apache.org/docs/2.2/ for detailed information about # the directives. # # Do NOT simply read the instructions in here without understanding # what they do. They're here only as hints or reminders. If you are unsure # consult the online docs. You have been warned. # # The configuration directives are grouped into three basic sections: # 1. Directives that control the operation of the Apache server process as a # whole (the 'global environment'). # 2. Directives that define the parameters of the 'main' or 'default' server, # which responds to requests that aren't handled by a virtual host. # These directives also provide default values for the settings # of all virtual hosts. # 3. Settings for virtual hosts, which allow Web requests to be sent to # different IP addresses or hostnames and have them handled by the # same Apache server process. # # Configuration and logfile names: If the filenames you specify for many # of the server's control files begin with "/" (or "drive:/" for Win32), the # server will use that explicit path. If the filenames do *not* begin # with "/", the value of ServerRoot is prepended -- so "foo.log" # with ServerRoot set to "/etc/apache2" will be interpreted by the # server as "/etc/apache2/foo.log". # ### Section 1: Global Environment # # The directives in this section affect the overall operation of Apache, # such as the number of concurrent requests it can handle or where it # can find its configuration files. # # # ServerRoot: The top of the directory tree under which the server's # configuration, error, and log files are kept. # # NOTE! If you intend to place this on an NFS (or otherwise network) # mounted filesystem then please read the LockFile documentation (available # at <URL:http://httpd.apache.org/docs/2.2/mod/mpm_common.html#lockfile>); # you will save yourself a lot of trouble. # # Do NOT add a slash at the end of the directory path. # #ServerRoot "/etc/apache2" # # The accept serialization lock file MUST BE STORED ON A LOCAL DISK. # LockFile ${APACHE_LOCK_DIR}/accept.lock # # PidFile: The file in which the server should record its process # identification number when it starts. # This needs to be set in /etc/apache2/envvars # PidFile ${APACHE_PID_FILE} # # Timeout: The number of seconds before receives and sends time out. # Timeout 300 # # KeepAlive: Whether or not to allow persistent connections (more than # one request per connection). Set to "Off" to deactivate. # KeepAlive On # # MaxKeepAliveRequests: The maximum number of requests to allow # during a persistent connection. Set to 0 to allow an unlimited amount. # We recommend you leave this number high, for maximum performance. # MaxKeepAliveRequests 100 # # KeepAliveTimeout: Number of seconds to wait for the next request from the # same client on the same connection. # KeepAliveTimeout 4 ## ## Server-Pool Size Regulation (MPM specific) ## # prefork MPM # StartServers: number of server processes to start # MinSpareServers: minimum number of server processes which are kept spare # MaxSpareServers: maximum number of server processes which are kept spare # MaxClients: maximum number of server processes allowed to start # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_prefork_module> StartServers 5 MinSpareServers 5 MaxSpareServers 10 MaxClients 150 MaxRequestsPerChild 500 </IfModule> # worker MPM # StartServers: initial number of server processes to start # MaxClients: maximum number of simultaneous client connections # MinSpareThreads: minimum number of worker threads which are kept spare # MaxSpareThreads: maximum number of worker threads which are kept spare # ThreadLimit: ThreadsPerChild can be changed to this maximum value during a # graceful restart. ThreadLimit can only be changed by stopping # and starting Apache. # ThreadsPerChild: constant number of worker threads in each server process # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_worker_module> StartServers 2 MinSpareThreads 25 MaxSpareThreads 75 ThreadLimit 64 ThreadsPerChild 25 MaxClients 150 MaxRequestsPerChild 0 </IfModule> # event MPM # StartServers: initial number of server processes to start # MaxClients: maximum number of simultaneous client connections # MinSpareThreads: minimum number of worker threads which are kept spare # MaxSpareThreads: maximum number of worker threads which are kept spare # ThreadsPerChild: constant number of worker threads in each server process # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_event_module> StartServers 2 MaxClients 150 MinSpareThreads 25 MaxSpareThreads 75 ThreadLimit 64 ThreadsPerChild 25 MaxRequestsPerChild 0 </IfModule> # These need to be set in /etc/apache2/envvars User ${APACHE_RUN_USER} Group ${APACHE_RUN_GROUP} # # AccessFileName: The name of the file to look for in each directory # for additional configuration directives. See also the AllowOverride # directive. # AccessFileName .htaccess # # The following lines prevent .htaccess and .htpasswd files from being # viewed by Web clients. # <Files ~ "^\.ht"> Order allow,deny Deny from all Satisfy all </Files> # # DefaultType is the default MIME type the server will use for a document # if it cannot otherwise determine one, such as from filename extensions. # If your server contains mostly text or HTML documents, "text/plain" is # a good value. If most of your content is binary, such as applications # or images, you may want to use "application/octet-stream" instead to # keep browsers from trying to display binary files as though they are # text. # DefaultType text/plain # # HostnameLookups: Log the names of clients or just their IP addresses # e.g., www.apache.org (on) or 204.62.129.132 (off). # The default is off because it'd be overall better for the net if people # had to knowingly turn this feature on, since enabling it means that # each client request will result in AT LEAST one lookup request to the # nameserver. # HostnameLookups Off # ErrorLog: The location of the error log file. # If you do not specify an ErrorLog directive within a <VirtualHost> # container, error messages relating to that virtual host will be # logged here. If you *do* define an error logfile for a <VirtualHost> # container, that host's errors will be logged there and not here. # ErrorLog ${APACHE_LOG_DIR}/error.log # # LogLevel: Control the number of messages logged to the error_log. # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. # LogLevel warn # Include module configuration: Include mods-enabled/*.load Include mods-enabled/*.conf # Include all the user configurations: Include httpd.conf # Include ports listing Include ports.conf # # The following directives define some format nicknames for use with # a CustomLog directive (see below). # If you are behind a reverse proxy, you might want to change %h into %{X-Forwarded-For}i # LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %>s %O" common LogFormat "%{Referer}i -> %U" referer LogFormat "%{User-agent}i" agent # Include of directories ignores editors' and dpkg's backup files, # see README.Debian for details. # Include generic snippets of statements Include conf.d/ # Include the virtual host configurations: Include sites-enabled/

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• Messenger Thinks My Ip is Invalid

  - by Umut Benzer

  Hello. I am using Windows Live Messenger 2009 on Windows 7. I am using a 3G modem (ZTE Propietary USB Modem) I connect to the Internet using a software my ISP provided me. In last three days, my Messenger started to disconnect. Here is what I observed and tried to do: 1- I can browse web, can do FTP transfer etc. and obiviously have a valid IP. 2- I can sign in to Messenger (appear offline) but when I change my status to anything other then appear offline, Messenger says my connection to service has been lost. (However, it exists.) 3- When I run, MSN Connection Troubleshooter, it says my IP is invalid. When I click repair, it says repaired and just after that, I run the troubleshooter again, and it says my IP is invalid again. (However, it is valid and I am browsing the net.) 4- If I connect the Internet through eterhet or wireless there is no problem at all. 5- I re-installed Messenger (deleting all settings manually through registry and folders), re-installed all drivers and software related to USB 3G Modem. It doesn't work. And then, I took a full backup then formatted entire computer, installed a fresh windows 7, after 5 minutes, the same problem occured. What do you recommend? What can I do? Addition As seen on screenshot, it says Server IPv4 adress is 0.0.0.0 It seems like a problem, I don't know if it is. If it is, how can I solve it? Here is what I get, when I netstat. PPP adapter TTNET internet: Connection-specific DNS Suffix . : IPv4 Address. . . . . . . . . . . : 217.174.39.122 Subnet Mask . . . . . . . . . . . : 255.255.255.255 Default Gateway . . . . . . . . . : 0.0.0.0 Wireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : ege.edu.tr Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 16: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 13: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter 6TO4 Adapter: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 12: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 14: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 17: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 25: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 20: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 18: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 19: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 22: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 21: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 15: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 23: Connection-specific DNS Suffix . : IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:2448:3909:2a2c:eb7b Link-local IPv6 Address . . . . . : fe80::2448:3909:2a2c:eb7b%30 Default Gateway . . . . . . . . . : Tunnel adapter Local Area Connection* 24: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter isatap.{CFFCFEDB-6B53-42E0-B091-548B9ADE9C9D}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 26: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 27: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 29: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 31: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 28: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 32: Connection-specific DNS Suffix . : IPv6 Address. . . . . . . . . . . : 2002:d9ae:277a::d9ae:277a Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301 Tunnel adapter Local Area Connection* 30: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter isatap.{157CF713-B3AC-4701-87A9-14C23CA60AAB}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter isatap.ege.edu.tr: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter isatap.{0D3CD01B-0993-4B37-89B8-12557ECF484D}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . :

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• W7 routing - traffic not going to default gateway

  - by Ian Macintosh

  I have a really strange Windows 7 IPv4 routing issue that I can't get to the bottom of. The summary of the issue is that the default gateway is set to 192.168.254.253, but that it is actually using a default gateway of 192.168.254.254. Here's a network diagram: .-,( ),-. .-( )-. .-----( internet )----.--------------------------. | '-( ).-' | | | '-.( ).-' | | v v v .------------. .------. .------. | 10mb Fibre | | ADSL | | ADSL | '------------' '------' '------' | | | | | | v v v .---------------------. .--------------------. .--------------------. | Juniper Box | | Draytek DSL Router | | Draytek DSL Router | |---------------------| |--------------------| |--------------------| | (public IP address) | | 172.16.0.x | | 172.16.0.x | '---------------------' '--------------------' '--------------------' | | | | | .-------------------' | v v v .-------------------------. .-----------------. | Draytek Dual WAN Router | | Untangle GW | |-------------------------| |-----------------| | 192.168.254.254 | | 192.168.254.253 | '-------------------------' '-----------------' | | | | | v v =================================== LAN =================================== | | | | v v .----------------. .----------------. | Windows 7 W/S | | Windows 7 W/S | |----------------| |----------------| | 192.168.254.38 | | 192.168.254.77 | '----------------' '----------------' This is a recently (a few weeks ago) converted fibre site with the original 2 DSL lines still attached and running. An Untangle (firewall) was installed with the fibre line. Here is the affected PC network configuration: C:\>ipconfig /allcompartments /all Windows IP Configuration ============================================================================== Network Information for Compartment 1 (ACTIVE) ============================================================================== Host Name . . . . . . . . . . . . : COMP36 Primary Dns Suffix . . . . . . . : XXXXXX.local Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : XXXXXX.local Ethernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : XXXXXX.local Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2 Physical Address. . . . . . . . . : C8-9C-DC-33-F1-65 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::3925:86a5:7066:ab92%15(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.254.38(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 22 August 2012 10:20:32 Lease Expires . . . . . . . . . . : 30 August 2012 10:20:31 Default Gateway . . . . . . . . . : 192.168.254.253 DHCP Server . . . . . . . . . . . : 192.168.254.200 DHCPv6 IAID . . . . . . . . . . . : 315137244 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-4A-17-8D-10-78-D2-74-2F-8A DNS Servers . . . . . . . . . . . : 192.168.254.200 Primary WINS Server . . . . . . . : 192.168.254.200 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter isatap.XXXXXX.local: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : XXXXXX.local Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes The routing table: C:\>route print =========================================================================== Interface List 15...c8 9c dc 33 f1 65 ......Realtek PCIe GBE Family Controller #2 1...........................Software Loopback Interface 1 10...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.254.253 192.168.254.38 10 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.254.0 255.255.255.0 On-link 192.168.254.38 266 192.168.254.38 255.255.255.255 On-link 192.168.254.38 266 192.168.254.255 255.255.255.255 On-link 192.168.254.38 266 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.254.38 266 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.254.38 266 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 1 306 ::1/128 On-link 15 266 fe80::/64 On-link 15 266 fe80::3925:86a5:7066:ab92/128 On-link 1 306 ff00 ::/8 On-link 15 266 ff00::/8 On-link =========================================================================== Persistent Routes: None And the strange routing as demonstrated by tracert: C:\>tracert -d www.bbc.co.uk Tracing route to www.bbc.net.uk [212.58.246.95] over a maximum of 30 hops: 1 1 ms 1 ms <1 ms 192.168.254.254 2 1 ms 1 ms 1 ms 172.16.0.254 3 17 ms 18 ms 16 ms XXXXXXXXXXXXXXX 4 18 ms 19 ms 19 ms XXXXXXXXXXXXXXX 5 22 ms 22 ms 22 ms XXXXXXXXXXXXXXX 6 22 ms 21 ms 22 ms XXXXXXXXXXXXXXX 7 21 ms 21 ms 22 ms 217.41.169.109 8 30 ms 32 ms 57 ms 109.159.251.227 9 46 ms 39 ms 35 ms 109.159.251.137 10 27 ms 66 ms 30 ms 109.159.254.116 ^C However, when done from another Windows 7 workstation: C:\Users\administrator>ipconfig /allcompartments /all Windows IP Configuration ============================================================================== Network Information for Compartment 1 (ACTIVE) ============================================================================== Host Name . . . . . . . . . . . . : PABX-BACKUP Primary Dns Suffix . . . . . . . : XXXXXX.local Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : XXXXXX.local Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : XXXXXX.local Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 8C-89-A5-94-43-84 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::9479:1c11:6f9f:ae0b%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.254.77(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 15 August 2012 08:27:18 Lease Expires . . . . . . . . . . : 27 August 2012 08:27:31 Default Gateway . . . . . . . . . : 192.168.254.253 DHCP Server . . . . . . . . . . . : 192.168.254.200 DHCPv6 IAID . . . . . . . . . . . : 244091301 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-C2-79-BE-8C-89-A5-94-43-84 DNS Servers . . . . . . . . . . . : 192.168.254.200 Primary WINS Server . . . . . . . : 192.168.254.200 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter isatap.XXXXXX.local: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : XXXXXX.local Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft 6to4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes C:\Users\administrator> And finally, doing a tracert from the 2nd workstation yields expected results: C:\Users\administrator>tracert -d www.bbc.co.uk Tracing route to www.bbc.net.uk [212.58.244.67] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.254.253 2 1 ms 1 ms 1 ms 141.0.xxx.xxx 3 2 ms 2 ms 2 ms 141.0.xxx.xxx 4 7 ms 2 ms 2 ms 109.204.xxx.xxx 5 2 ms 2 ms 2 ms 95.177.0.7 6 3 ms 2 ms 2 ms 95.177.0.9 7 30 ms 2 ms 2 ms 95.177.0.2 8 2 ms 2 ms 2 ms 195.66.224.103 9 ^C As expected, it is routing via .253, and the 2nd hop is the inside interface of the Juniper NTU. I've not inspected the traffic yet. In particular, I was going to look for ICMP redirects, though why there would be an ICMP redirect at all is not really sensible? .254 used to be the default gateway before the fibre was installed. Any ideas? Doesn't make sense to me why there should be this routing issue :( The Draytek Dual WAN Router was rebooted, the PC was rebooted. The PC had the network disabled and then re-enabled. All the standard stuff when Windows looses the plot. Hopefully somebody recognises the symptoms! PS: Sorry for the long post, but I didn't want to leave something potentially relevant out. PPS: No iSCSI involved on/at this or any other workstation so Windows 7 routing traffic through the gateway for local addresses isn't the issue.

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• Planning Database as a Service Implementation Project

  - by Nilesh Agrawal

  People, process and planning are the three key elements to success in a private cloud journey. Some common questions i hear from field/customers often relates to tasks involved in setting up Database-as-a-Service(DBaaS) using Oracle Enterprise Manager 12c from scratch and how these tasks are mapped to current IT roles and responsibilities - overall list of activities that needs to be performed to setup and achieve DBaaS and who does what during the implementation process.In terms of roles, responsibilities and users, you will map to these categories Project Manager is responsible for working with all stakeholders, project team and coordinating in planning and delivering DBaaS implementation project EM Admin sets ups Cloud management infrastructure and is responsible for overall EM 12c installation/configuration and Administration Cloud Admins are responsible for managing the Cloud infrastructure(Servers, Network, Storage) and related Administration SSA Admins or Cloud DBAs are responsible for Self Service portal setup, managing quotas, policies, target DBs S/W provisioning/ongoing Administration SSA Users or End users of Cloud who actually requests for DB instances to be rapidly provisioned on-demand from Self Service portal Here is a sample Work-breakdown structure(WBS) listing down tasks involved and with individual owners mapped. Note - we have all type of use cases covered in the plan (DBCA, RMAN, Schema as a Service, Snap Clone) and you can pick up any or mix or all of these tasks in your plan depending on your use cases and requirements for implementing DBaaS - Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; 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mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}  Activity Description  Owner Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} A. Initiation and Startup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine scope of implementation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine and document scope of DBaaS Cloud implementation together with customer and end users. Determine requirements and goals. Introduction meeting implementation team. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management on throughout all phases of the implementation Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define High availability Needs Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine the level of High availability required Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake meeting; Infrastructure requirements (Hardware, OS, network/firewall, s/w requirement) for cloud setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake meeting; Monitoring /Reporting/Alerting requirement. User/Roles/Groups/Rules model Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deliver implementation plan Document requirements and goals. Document required functional and technical configuration. Build architecture Diagram. Update estimate planning based on implementation plan. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} B. Infrastructure Setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Plan EM12c compatible hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Operating system installation (OREL) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of certified OS platform [Refer Certify on MOS] Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Network configuration of hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} General network configuration of hardware systems I.e. TCP/IP, routing, NTP, firewall access, SSH, HTTP and HTTPS access. Set up network access between systems and work place of end users. Optionally implementation of remote access Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} C. Production EM 12c Cloud Control Installation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install of Oracle Database 11gR2 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of Oracle Database 11gR2 for Repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control Release 2 Update 1 and latest PSU Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control OMS/Agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review HA, Security, Sizing Best practices Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As per EM 12c Admin guide EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review recommended patches Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} latest PSU and DBaaS patches as per MOS Note 1549855.1 EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} D. Setting up High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Repository For High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Enable Repository as per database high availability best practices. Configure Standby database @ DR site for EM cloud control repository. Configure repository database as RAC database with 2 or more nodes Configure OMS for RAC/standby repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure OMS for High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring OMS for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Agents for High availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring Agents for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test failover strategy Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test the Repository and OMS failover to standby site EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup backups Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup back ups for Repository, OMS and agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} E. EM 12c Cloud Control Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining Roles and assigning users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Cloud, SSA Admin and SSA User roles and users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library for self update/plug-ins/cloud functionality Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Self Update Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup self update to get new and updated capabilities when they become available between official releases EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup required plug-ins on OMS Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Application, Database, Chargeback and Capacity planning, Storage Management Framework (SMF) and Virtualization (VT) plug-ins are required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Customize SSA Login Page (Optional) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Self Service Portal to customize the login page (eg option to have company brand image/service provider and tenant brand) EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define/setup Notification methods Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup mail server for Notification. Setup email address for yourself and other administrators. Test and setup other notification methods if required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Add Host targets which are going to be used for Cloud Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Push Agents on Servers part of PaaS Infrastructure. Push plug-ins on hosts Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation. Setup Privilege delegation settings in Cloud Control. Setup named credential for cloud self service EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle RDBMS s/w on Hosts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add Oracle Home as target in EM12c - Refer to EM 12c Lifecycle Management Admin guide for DB provisioning details. Optional - If planning to use GI/RAC for cloud services, provision/configure GI/RAC Oracle Homes as targets in EM12cIn case of Exadata, Grid Infrastructure and RAC Database software is  already deployed on compute nodes via OneCommand from Oracle, so SSA  Administrator just needs to discover Oracle Homes and Listener as EM  targets. Databases will be created as and when users request for databases from cloud. SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Listener Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and add Oracle Database Listener as target in EM12c SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} F. Exadata Targets Monitoring Configuration in EM (Optional - in case DBaaS setup is on Exadata) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deploy Agents on compute nodes Deploy Agents on Exadata compute nodes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Discovery and Configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Specify host from which Exadata server is being discovered. Specify discovery parameters for Infiniband switches. Specify discovery parameters for associated subsystems, such as ILOM, KVM, Cisco switch. Complete discovery and confirm that all targets have been discovered. Verify that cell groups have been created for cells associated with each database. Verify the targets in the topology view of the Exadata Database Machine system. Navigate the topology and verify the configuration of the each of the targets in the Exadata Database Machine system. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Alerts, Metrics, Performance Monitoring and Actions Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} This use case will demonstrate the different alerts, metrics monitoring and actions available Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Database to Exadata drilldown and IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Demonstrate the ability to drill down from the database I/O to Exadata and then control the database I/O on Exadata using IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} G. DBaaS Functional configuration (RMAN, DBCA) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of Oracle homes. The Oracle homes should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configuring Request settings Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure the database request settings by specifying when a request can be made, its duration and its retention period Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create DBCA/RMAN based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Profile that capture source database information as RMAN backup or DBCA template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create databases Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} H. Schema-as-a-Service Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Discover/Provision Oracle Database as Managed Target Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add source database and Databases where Schema is going to provisioned as targets in EM12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Schema export based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create a database provisioning profile using Export Schema objects Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision Schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle schema/service instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I. Snap Clone Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Register and Manage Storage servers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and setup ZFS/Netapp storage servers in EM 12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Snap Clone based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Provisioning Profile Using Snapshots Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create instances Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision using Snap Clone template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA user Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} J. Knowledge transfer Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Cloud setup demo/presentation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} session to deliver overview of the implemented system and usage Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud/SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} K. Delivery Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting initiated and organized by PM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery of final implementation rollout Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Update of implementation plan to reflect latest implementation changes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} L. Post implementation tasks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic health checks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Health check of the EM12c system, EMDiag Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; 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font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Post implementation assistance Periodic reviews of Cloud and Management infrastructure and expansion planning with stakeholders and project  team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM/Cloud/SSA Admin Additional information - Video : Meet Growing IT Demand for Databases with Private DBaaS Private Cloud Setup and Administration guide Zero to Cloud Resource Center Schema as a Service for Extreme Consolidation  Delivering Database as a Service using Oracle Enterprise Manager 12c Best Practices for Database Consolidation in Private Clouds Demo - Oracle Cloud Management Demo - Setting up Database Clouds for Schema as a Service Oracle Database Resource Manager Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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