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  • Servlet/JSP Flow Control: Enums, Exceptions, or Something Else?

    - by Christopher Parker
    I recently inherited an application developed with bare servlets and JSPs (i.e.: no frameworks). I've been tasked with cleaning up the error-handling workflow. Currently, each <form> in the workflow submits to a servlet, and based on the result of the form submission, the servlet does one of two things: If everything is OK, the servlet either forwards or redirects to the next page in the workflow. If there's a problem, such as an invalid username or password, the servlet forwards to a page specific to the problem condition. For example, there are pages such as AccountDisabled.jsp, AccountExpired.jsp, AuthenticationFailed.jsp, SecurityQuestionIncorrect.jsp, etc. I need to redesign this system to centralize how problem conditions are handled. So far, I've considered two possible solutions: Exceptions Create an exception class specific to my needs, such as AuthException. Inherit from this class to be more specific when necessary (e.g.: InvalidUsernameException, InvalidPasswordException, AccountDisabledException, etc.). Whenever there's a problem condition, throw an exception specific to the condition. Catch all exceptions via web.xml and route them to the appropriate page(s) with the <error-page> tag. enums Adopt an error code approach, with an enum keeping track of the error code and description. The descriptions can be read from a resource bundle in the finished product. I'm leaning more toward the enum approach, as an authentication failure isn't really an "exceptional condition" and I don't see any benefit in adding clutter to the server logs. Plus, I'd just be replacing one maintenance headache with another. Instead of separate JSPs to maintain, I'd have separate Exception classes. I'm planning on implementing "error" handling in a servlet that I'm writing specifically for this purpose. I'm also going to eliminate all of the separate error pages, instead setting an error request attribute with the error message to display to the user and forwarding back to the referrer. Each target servlet (Logon, ChangePassword, AnswerProfileQuestions, etc.) would add an error code to the request and redirect to my new servlet in the event of a problem. My new servlet would look something like this: public enum Error { INVALID_PASSWORD(5000, "You have entered an invalid password."), ACCOUNT_DISABLED(5002, "Your account has been disabled."), SESSION_EXPIRED(5003, "Your session has expired. Please log in again."), INVALID_SECURITY_QUESTION(5004, "You have answered a security question incorrectly."); private final int code; private final String description; Error(int code, String description) { this.code = code; this.description = description; } public int getCode() { return code; } public String getDescription() { return description; } }; protected void doGet(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException { String sendTo = "UnknownError.jsp"; String message = "An unknown error has occurred."; int errorCode = Integer.parseInt((String)request.getAttribute("errorCode"), 10); Error errors[] = Error.values(); Error error = null; for (int i = 0; error == null && i < errors.length; i++) { if (errors[i].getCode() == errorCode) { error = errors[i]; } } if (error != null) { sendTo = request.getHeader("referer"); message = error.getDescription(); } request.setAttribute("error", message); request.getRequestDispatcher(sendTo).forward(request, response); } protected void doPost(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException { doGet(request, response); } Being fairly inexperienced with Java EE (this is my first real exposure to JSPs and servlets), I'm sure there's something I'm missing, or my approach is suboptimal. Am I on the right track, or do I need to rethink my strategy?

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  • Silverlight Cream for January 11, 2011 -- #1024

    - by Dave Campbell
    1,000 blogposts is quite a few, but to die-hard geeks, 1000 isn't the number... 1K is the number, and today is my 1K blogpost! I've been working up to this for at least 11 months. Way back at MIX10, I approached some vendors about an idea I had. A month ago I contacted them and others, and everyone I contacted was very generous and supportive of my idea. My idea was not to run a contest, but blog as normal, and whoever ended up on my 1K post would get some swag... and I set a cut-off at 13 posts. So... blogging normally, I had some submittals, and then ran my normal process to pick up the next posts until I hit a total of 13. To provide a distribution channel for the swag, everyone on the list, please send me your snail mail (T-shirts) and email (licenses) addresses as soon as possible.   I'd like to thank the following generous sponsors for their contributions to my fun (in alphabetic order): and Rachel Hawley for contributing 4 Silverlight control sets First Floor Software and Koen Zwikstra for contributing 13 licenses for Silverlight Spy and Sara Faatz/Jason Beres for contributing 13 licenses for Silverlight Data Visualization controls and Svetla Stoycheva for contributing T-Shirts for everyone on the post and Ina Tontcheva for contributing 13 licenses for RadControls for Silverlight + RadControls for Windows Phone and Charlene Kozlan for contributing 1 combopack standard, 2 DataGrid for Silverlight, and 2 Listbox for Silverlight Standard And now finally...in this Issue: Nigel Sampson, Jeremy Likness, Dan Wahlin, Kunal Chowdhurry, Alex Knight, Wei-Meng Lee, Michael Crump, Jesse Liberty, Peter Kuhn, Michael Washington, Tau Sick, Max Paulousky, Damian Schenkelman Above the Fold: Silverlight: "Demystifying Silverlight Dependency Properties" Dan Wahlin WP7: "Using Windows Phone Gestures as Triggers" Nigel Sampson Expression Blend: "PathListBox: making data look cool" Alex Knight From SilverlightCream.com: Using Windows Phone Gestures as Triggers Nigel Sampson blogged about WP7 Gestures, the Toolkit, and using Gestures as Triggers, and actually makes it looks simple :) Jounce Part 9: Static and Dynamic Module Management Jeremy Likness has episode 9 of his explanation of his MVVM framework, Jounce, up... and a big discussion of Modules and Module Management from a Jounce perspective. Demystifying Silverlight Dependency Properties Dan Wahlin takes a page from one of his teaching opportunities, and shares his knowledge of Dependency Properties with us... beginning with what they are, defining them in code, and demonstrating their use. Customizing Silverlight ChildWindow Style using Blend Kunal Chowdhurry has a great post up about getting your Child Windows to match the look & feel of the rest of youra app... plus a bunch of Blend goodness thrown in. PathListBox: making data look cool File this post by Alex Knight in the 'holy crap' file along with the others in this series! ... just check out that cool Ticker Style Path ListBox at the top of the blog... too cool! Web Access in Windows Phone 7 Apps Wei-Meng Lee has the 3rd part of his series on WP7 development up and in this one is discussing Web Access... I mean *discussing* it... tons of detail, code, and explanation... great post. Prevent your Silverlight XAP file from caching in your browser. Michael Crump helps relieve stress on Silverlight developers everywhere by exploring how to avoid caching of your XAP in the browser... (WPFS) MVVM Light Toolkit: Soup To Nuts Part I Jesse Liberty continues his Windows Phone from Scratch series with a new segment exploring Laurent Bugnion's MVVMLight Toolkit beginning with acquiring and installing the toolkit, then proceeds to discuss linking the View and ViewModel, the ViewModel Locator, and page navigation. Silverlight: Making a DateTimePicker Peter Kuhn attacks a problem that crops up on the forums a lot -- a DateTimePicker control for Silverlight... following the "It's so simple to build one yourself" advice, he did so, and provides the code for all of us! Windows Phone 7 Animated Button Press Michael Washington took exception to button presses that gave no visual feedback and produced a behavior that does just that. Using TweetSharp in a Windows Phone 7 app Tau Sick demonstrates using TweetSharp to put a twitter feed into a WP7 app, as he did in "Hangover Helper"... all the instructions from getting Tweeetshaprt to the code necessary. Bindable Application Bar Extensions for Windows Phone 7 Max Paulousky has a post discussing some real extensions to the ApplicationBar for WP7.. he begins with a bindable application bar by Nicolas Humann that I've missed, probably because his blog is in French... and extends it to allow using DelegateCommand. How to: Load Prism modules packaged in a separate XAP file in an OOB application Damian Schenkelman posts about Prism, AppModules in separate XAPs and running OOB... if you've tried this, you know it's a hassle.. Damian has the solution. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Superpower Your Touchpad Computer with Scrybe

    - by Matthew Guay
    Are you looking for a way to help your Touchpad computer make you more productive?  Here’s a quick look at Scrybe, a new application from Synaptics that lets you superpower it. Touchpad devices have become increasingly more interesting as they’ve included support for multi-touch gestures.  Scrybe takes it to the next level and lets you use your touchpad as an application launcher.  You can launch any application, website, or complete many common commands on your computer with a simple gesture.  Scrybe works with most modern Synaptics touchpads, which are standard on most laptops and netbooks.  It is optimized for newer multi-touch touchpads, but can also work with standard single-touch touchpads.  It works on Windows 7, Vista, and XP, so chances are it will work with your laptop or netbook. Get Started With Scrybe Head over to the Scrybe website and download the latest version (link below).  You are asked to enter your email address, name, and information about your computer…but you actually only have to enter your email address.  Click Download when finished. Run the installer when it’s download.  It will automatically download the latest Synaptics driver for your touchpad and any other components needed for Scrybe.  Note that the Scrybe installer will ask to install the Yahoo! toolbar, so uncheck this to avoid adding this worthless browser toolbar. Using Scrybe To open an application or website with a gesture, press 3 fingers on your touchpad at once, or if your touchpad doesn’t support multi-touch gestures, then press Ctrl+Alt and press 1 finger on your touchpad.  This will open the Scrype input pane; start drawing a gesture, and you’ll see it on the grey square.  The input pane shows some default gestures you can try. Here we drew an “M”, which opens our default Music player.  As soon as you finish the gesture and lift up your finger, Scrybe will open the application or website you selected. A notification balloon will let you know what gesture was preformed. When you’re entering your gesture, the input pane will show white “ink”.  The “ink” will turn blue if the command is recognized, but will turn red if it isn’t.  If Scrybe doesn’t recognize your command, press 3 fingers and try again. Scrybe Control Panel You can open the Scrybe Control panel to enter or change commands by entering a box-like gesture, or right-clicking the Scrybe icon in your system tray and selecting “Scrybe Control Panel”. Scrybe has many pre-configured gestures that you can preview and even practice. All of the gestures in the Popular tab are preset and cannot be changed.  However, the ones in the favorites tab can be edited.  Select the gesture you wish to edit, and click the gear icon to change it.  Here we changed the email gesture to open Hotmail instead of the default Yahoo Mail. Scrybe can also help you perform many common Windows commands such as Copy and Undo.  Select the Tools tab to see all of these commands.   Scrybe has many settings you may wish to change.  Select the Preferences button in the Control Panel to change these.  Here’s some of the settings we changed. Uncheck “Display a message” to turn off the tooltip notifications when you enter a gesture Uncheck “Show symbol hints” to turn off the sidebar on the input pane Select the search engine you want to open with the Search Gesture.  The default is Yahoo, but you can choose your favorite. Adding a new Scrybe Gesture The default Scrybe options are useful, but the best part is that you can assign gestures to your own programs or websites.  Open the Scrybe control panel, and click the plus sign on the bottom left corner.  Enter a name for your gesture, and then choose if it is for a website or an application. If you want the gesture to open a website, enter the address in the box. Alternately, if you want your gesture to open an application, select Launch Application and then either enter the path to the application, or click the button beside the Launch field and browse to it. Now click the down arrow on the blue box and choose one of the gestures for your application or website. Your new gesture will show up under the Favorites tab in the Scrybe control panel, and you can use it whenever you want from Scrybe, or practice the gesture by selecting the Practice button. Conclusion If you enjoy multi-touch gestures, you may find Scrybe very useful on your laptop or netbook.  Scrybe recognizes gestures fairly easily, even if you don’t enter them perfectly correctly.  Just like pinch-to-zoom and two-finger scroll, Scrybe can quickly become something you miss on other laptops. Download Scrybe (registration required) Similar Articles Productive Geek Tips Fixing Firefox Scrolling Problems with Dell Synaptics TouchpadRemove Synaptics Touchpad Icon from System TrayRoll Back Troublesome Device Drivers in Windows VistaChange Your Computer Name in Windows 7 or VistaLet Somebody Use Your Computer Without Logging Off in Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Fun with 47 charts and graphs Tomorrow is Mother’s Day Check the Average Speed of YouTube Videos You’ve Watched OutlookStatView Scans and Displays General Usage Statistics How to Add Exceptions to the Windows Firewall Office 2010 reviewed in depth by Ed Bott

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  • Online Password Security Tactics

    - by BuckWoody
    Recently two more large databases were attacked and compromised, one at the popular Gawker Media sites and the other at McDonald’s. Every time this kind of thing happens (which is FAR too often) it should remind the technical professional to ensure that they secure their systems correctly. If you write software that stores passwords, it should be heavily encrypted, and not human-readable in any storage. I advocate a different store for the login and password, so that if one is compromised, the other is not. I also advocate that you set a bit flag when a user changes their password, and send out a reminder to change passwords if that bit isn’t changed every three or six months.    But this post is about the *other* side – what to do to secure your own passwords, especially those you use online, either in a cloud service or at a provider. While you’re not in control of these breaches, there are some things you can do to help protect yourself. Most of these are obvious, but they contain a few little twists that make the process easier.   Use Complex Passwords This is easily stated, and probably one of the most un-heeded piece of advice. There are three main concepts here: ·         Don’t use a dictionary-based word ·         Use mixed case ·         Use punctuation, special characters and so on   So this: password Isn’t nearly as safe as this: P@ssw03d   Of course, this only helps if the site that stores your password encrypts it. Gawker does, so theoretically if you had the second password you’re in better shape, at least, than the first. Dictionary words are quickly broken, regardless of the encryption, so the more unusual characters you use, and the farther away from the dictionary words you get, the better.   Of course, this doesn’t help, not even a little, if the site stores the passwords in clear text, or the key to their encryption is broken. In that case…   Use a Different Password at Every Site What? I have hundreds of sites! Are you kidding me? Nope – I’m not. If you use the same password at every site, when a site gets attacked, the attacker will store your name and password value for attacks at other sites. So the only safe thing to do is to use different names or passwords (or both) at each site. Of course, most sites use your e-mail as a username, so you’re kind of hosed there. So even though you have hundreds of sites you visit, you need to have at least a different password at each site.   But it’s easier than you think – if you use an algorithm.   What I’m describing is to pick a “root” password, and then modify that based on the site or purpose. That way, if the site is compromised, you can still use that root password for the other sites.   Let’s take that second password: P@ssw03d   And now you can append, prepend or intersperse that password with other characters to make it unique to the site. That way you can easily remember the root password, but make it unique to the site. For instance, perhaps you read a lot of information on Gawker – how about these:   P@ssw03dRead ReadP@ssw03d PR@esasdw03d   If you have lots of sites, tracking even this can be difficult, so I recommend you use password software such as Password Safe or some other tool to have a secure database of your passwords at each site. DO NOT store this on the web. DO NOT use an Office document (Microsoft or otherwise) that is “encrypted” – the encryption office automation packages use is very trivial, and easily broken. A quick web search for tools to do that should show you how bad a choice this is.   Change Your Password on a Schedule I know. It’s a real pain. And it doesn’t seem worth it…until your account gets hacked. A quick note here – whenever a site gets hacked (and I find out about it) I change the password at that site immediately (or quit doing business with them) and then change the root password on every site, as quickly as I can.   If you follow the tip above, it’s not as hard. Just add another number, year, month, day, something like that into the mix. It’s not unlike making a Primary Key in an RDBMS.   P@ssw03dRead10242010   Change the site, and then update your password database. I do this about once a month, on the first or last day, during staff meetings. (J)   If you have other tips, post them here. We can all learn from each other on this.

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  • Getting started with Oracle Database In-Memory Part III - Querying The IM Column Store

    - by Maria Colgan
    In my previous blog posts, I described how to install, enable, and populate the In-Memory column store (IM column store). This weeks post focuses on how data is accessed within the IM column store. Let’s take a simple query “What is the most expensive air-mail order we have received to date?” SELECT Max(lo_ordtotalprice) most_expensive_order FROM lineorderWHERE  lo_shipmode = 5; The LINEORDER table has been populated into the IM column store and since we have no alternative access paths (indexes or views) the execution plan for this query is a full table scan of the LINEORDER table. You will notice that the execution plan has a new set of keywords “IN MEMORY" in the access method description in the Operation column. These keywords indicate that the LINEORDER table has been marked for INMEMORY and we may use the IM column store in this query. What do I mean by “may use”? There are a small number of cases were we won’t use the IM column store even though the object has been marked INMEMORY. This is similar to how the keyword STORAGE is used on Exadata environments. You can confirm that the IM column store was actually used by examining the session level statistics, but more on that later. For now let's focus on how the data is accessed in the IM column store and why it’s faster to access the data in the new column format, for analytical queries, rather than the buffer cache. There are four main reasons why accessing the data in the IM column store is more efficient. 1. Access only the column data needed The IM column store only has to scan two columns – lo_shipmode and lo_ordtotalprice – to execute this query while the traditional row store or buffer cache has to scan all of the columns in each row of the LINEORDER table until it reaches both the lo_shipmode and the lo_ordtotalprice column. 2. Scan and filter data in it's compressed format When data is populated into the IM column it is automatically compressed using a new set of compression algorithms that allow WHERE clause predicates to be applied against the compressed formats. This means the volume of data scanned in the IM column store for our query will be far less than the same query in the buffer cache where it will scan the data in its uncompressed form, which could be 20X larger. 3. Prune out any unnecessary data within each column The fastest read you can execute is the read you don’t do. In the IM column store a further reduction in the amount of data accessed is possible due to the In-Memory Storage Indexes(IM storage indexes) that are automatically created and maintained on each of the columns in the IM column store. IM storage indexes allow data pruning to occur based on the filter predicates supplied in a SQL statement. An IM storage index keeps track of minimum and maximum values for each column in each of the In-Memory Compression Unit (IMCU). In our query the WHERE clause predicate is on the lo_shipmode column. The IM storage index on the lo_shipdate column is examined to determine if our specified column value 5 exist in any IMCU by comparing the value 5 to the minimum and maximum values maintained in the Storage Index. If the value 5 is outside the minimum and maximum range for an IMCU, the scan of that IMCU is avoided. For the IMCUs where the value 5 does fall within the min, max range, an additional level of data pruning is possible via the metadata dictionary created when dictionary-based compression is used on IMCU. The dictionary contains a list of the unique column values within the IMCU. Since we have an equality predicate we can easily determine if 5 is one of the distinct column values or not. The combination of the IM storage index and dictionary based pruning, enables us to only scan the necessary IMCUs. 4. Use SIMD to apply filter predicates For the IMCU that need to be scanned Oracle takes advantage of SIMD vector processing (Single Instruction processing Multiple Data values). Instead of evaluating each entry in the column one at a time, SIMD vector processing allows a set of column values to be evaluated together in a single CPU instruction. The column format used in the IM column store has been specifically designed to maximize the number of column entries that can be loaded into the vector registers on the CPU and evaluated in a single CPU instruction. SIMD vector processing enables the Oracle Database In-Memory to scan billion of rows per second per core versus the millions of rows per second per core scan rate that can be achieved in the buffer cache. I mentioned earlier in this post that in order to confirm the IM column store was used; we need to examine the session level statistics. You can monitor the session level statistics by querying the performance views v$mystat and v$statname. All of the statistics related to the In-Memory Column Store begin with IM. You can see the full list of these statistics by typing: display_name format a30 SELECT display_name FROM v$statname WHERE  display_name LIKE 'IM%'; If we check the session statistics after we execute our query the results would be as follow; SELECT Max(lo_ordtotalprice) most_expensive_order FROM lineorderWHERE lo_shipmode = 5; SELECT display_name FROM v$statname WHERE  display_name IN ('IM scan CUs columns accessed',                        'IM scan segments minmax eligible',                        'IM scan CUs pruned'); As you can see, only 2 IMCUs were accessed during the scan as the majority of the IMCUs (44) in the LINEORDER table were pruned out thanks to the storage index on the lo_shipmode column. In next weeks post I will describe how you can control which queries use the IM column store and which don't. +Maria Colgan

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  • Backup Your Windows Home Server Off-Site with Asus Webstorage

    - by Mysticgeek
    Windows Home Server lets you backup machines on your network easily. But what about backing up the server data? Today we take a look at ASUS WebStorage for Windows Home Server, which provides you with secure off-site backup for WHS. To use the ASUS WebStorage service you’ll need to sign up for a free account. It offers 1GB of free storage, then you can purchase an unlimited backup package for $39.99 for a year subscription. Note: They also offer online storage for individual PCs as well. Install ASUS WebStorage for WHS Browse to your shared folders on the server and open the Add-Ins folder and copy over the WHSConnectorSetup2.2.4.088.msi file (link below) then close out of the folder. Now launch Windows Home Server Console from one of the computers on your network, click Settings, then Add-ins. Under Available Add-ins click the Available tab and you’ll see the Asus WebStorage installer file we just copied over. Click the Install button. Installation kicks off and when it’s complete, you’ll need to close out of the console and reconnect. Using ASUS WebStorage WHS Connector  When you reconnect to WHS Console, scroll over to the ASUS WebStorage icon and click on Settings. Now log into your ASUS account… Now select the folders you want to backup to the WebStorage service. Select the radio button next to Enable to initialize the backup process… The backup process begins. You can change which folders are backed up simply by disabling the backup process, uncheck the folder(s), then enable the backup again. ASUS WebStorage Site After you have files backed up to the ASUS site, log into your account, and your presented with an overview of the amount of storage you’re using. It also shows what type of files are taking certain amounts of space.   You can browse through your backed up files and folders. It allows you to share and sync backed up data as well. Navigate to the file you want and you can easily download it by clicking on it, or share it out by clicking the share link below it. If you choose to share it, you’re provided with a link to the file to send out to other users.   Conclusion Users of Windows Home Server have been looking for an inexpensive cloud backup solution for quite some time. There are services such as JungleDisk, KeepVault, Wuala…etc. These services probably do a better job, but can start getting expensive once you start uploading a GBs of data. Another disappointment of ASUS WebStorage is you can only backup your WHS shares (from what we’ve been able to determine), it’s an “all or nothing” type of thing. You cannot go in and select individual files and folders. The initial upload speeds can be a bit slow as well, although that might have something to do with limited upload speeds on the DSL connection we used to test it. Retrieving your data from the ASUS site is a breeze though, and all the data files are organized quite well. The WHS Addin is very easy to install and use. If you’re looking for an off-site solution to backup your WHS data, you can test out ASUS WebStorage for free with a 1GB limit. This is good for testing the service and it might be exactly what you’re looking for. Other users may want a more advanced solution like KeepVault or CloudBerry…which is a front end for Amazon S3 storage. Download ASUS WebStorage WHS Addin Other WHS Offsite Backup Solutions CloudBerry, JungleDisk, KeepVault, Wuala Similar Articles Productive Geek Tips Restore Files from Backups on Windows Home ServerGMedia Blog: Setting Up a Windows Home ServerCreate A Windows Home Server Home Computer Restore DiscRemove a Network Computer from Windows Home ServerShare Ubuntu Home Directories using Samba TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Gadfly is a cool Twitter/Silverlight app Enable DreamScene in Windows 7 Microsoft’s “How Do I ?” Videos Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow

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  • SQLAuthority News – 7th Anniversary of Blog – A Personal Note

    - by Pinal Dave
    Special Day Today is a very special day – seven years ago I blogged for the very first time.  Seven years ago, I didn’t know what I was doing, I didn’t know how to blog, or even what a blog was or what to write.  I was working as a DBA, and I was trying to solve a problem – at my job, there were a few issues I had to fix again and again and again.  There were days when I was rewriting the same solution over and over, and there were times when I would get very frustrated because I could not write the same elegant solution that I had written before.  I came up with a solution to this problem – posting these solutions online, where I could access them whenever I needed them.  At that point, I had no idea what a blog was, or even how the internet worked, I had no idea that a blog would be visible to others.  Can you believe it? Google it on Yahoo! After a few posts on this “blog,” there was a surprise for me – an e-mail saying that someone had left me a comment.  I was surprised, because I didn’t even know you could comment on a blog!  I logged on and read my comment.  It said: “I like your script,but there is a small bug.  If you could fix it, it will run on multiple other versions of SQL Server.”  I was like, “wow, someone figured out how to find my blog, and they figured out how to fix my script!”  I found the bug, I fixed the script, and a wrote a thank you note to the guy.  My first question for him was: how did you figure it out – not the script, but how to find my blog?  He said he found it from Yahoo Search (this was in the time before Google, believe it or not). From that day, my life changed.  I wrote a few more posts, I got a few more comments, and I started to watch my traffic.  People were reading, commenting, and giving feedback.  At the end of the day, people enjoyed what I was writing.  This was a fantastic feeling!  I never thought I would be writing for others.  Even today, I don’t feel like I am writing for others, but that I am simply posting what I am learning every day.  From that very first day, I decided that I would not change my intent or my blog’s purpose. 72 Million Views – 2600 Posts – 57000 comments – 10 books – 9 courses Today, this blog is my habit, my addiction, my baby.  Every day I try to learn something new, and that lesson gets posted on the blog.  Lately there have been days where I am traveling for a full 24 hours, but even on those days I try to learn something new, and later when I have free time, I will still post it to the blog.  Because of this habit, this blog has over 72 millions views, I have written more than 2600 posts, and there are 57,000 comments and counting.  I have also written 10 books, 9 courses, and learned so many things.  This blog has given me back so much more than I ever put it into it.  It gave me an education, a reason to learn something new every day, and a way to connect to people.  I like to think of it as a learning chain, a relay where we all pass knowledge from one to another. Never Ending Journey When I started the blog, I thought I would write for a few days and stop, but now after seven years I haven’t stopped and I have no intention of stopping!  However, change happens, and for this blog it will start today.  This blog started as a single resource for SQL Server, but now it has grown beyond, to Sharepoint, Personal Development, Developer Training, MySQL, Big Data, and lots of other things.  Truly speaking, this blog is more than just SQL Server, and that was always my intention.  I named it “SQL Authority,” not “SQL Server Authority”!  Loudly and clearly, I would like to announce that I am going to go back to my roots and start writing more about SQL, more about big data, and more about the other technology like relational databases, MySQL, Oracle, and others.  My goal is not to become a comprehensive resource for every technology, my goal is to learn something new every day – and now it can be so much more than just SQL Server.  I will learn it, and post it here for you. I have written a very long post on this anniversary, but here is the summary: Thank You.  You all have been wonderful.  Seven years is a long journey, and it makes me emotional.  I have been “with” this blog before I met my wife, before we had our daughter.  This blog is like a fourth member of the family.  Keep reading, keep commenting, keep supporting.  Thank you all. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: About Me, MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL

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  • CodePlex Daily Summary for Saturday, January 08, 2011

    CodePlex Daily Summary for Saturday, January 08, 2011Popular ReleasesExtended WPF Toolkit: Extended WPF Toolkit - 1.3.0: What's in the 1.3.0 Release?BusyIndicator ButtonSpinner ChildWindow ColorPicker - Updated (Breaking Changes) DateTimeUpDown - New Control Magnifier - New Control MaskedTextBox - New Control MessageBox NumericUpDown RichTextBox RichTextBoxFormatBar - Updated .NET 3.5 binaries and SourcePlease note: The Extended WPF Toolkit 3.5 is dependent on .NET Framework 3.5 and the WPFToolkit. You must install .NET Framework 3.5 and the WPFToolkit in order to use any features in the To...sNPCedit: sNPCedit v0.9d: added elementclient coordinate catcher to catch coordinates select a target (ingame) i.e. your char, npc or monster than click the button and coordinates+direction will be transfered to the selected row in the table corrected labels from Rot to Direction (because it is a vector)AutoLoL: AutoLoL v1.5.2: Implemented the Auto Updater Fix: Your settings will no longer be cleared with new releases of AutoLoL The mastery Editor and Browser now have their own tabs instead of nested tabs The Browser tab will only show the masteries matching ALL filters instead of just one Added a 'Browse' button in the Mastery Editor tab to open the Masteries Directory The Browser tab now shows a message when there are no mastery files in the Masteries Directory Fix: Fixed the Save As dialog again, for ...Ionics Isapi Rewrite Filter: 2.1 latest stable: V2.1 is stable, and is in maintenance mode. This is v2.1.1.25. It is a bug-fix release. There are no new features. 28629 29172 28722 27626 28074 29164 27659 27900 many documentation updates and fixes proper x64 build environment. This release includes x64 binaries in zip form, but no x64 MSI file. You'll have to manually install x64 servers, following the instructions in the documentation.StyleCop for ReSharper: StyleCop for ReSharper 5.1.14980.000: A considerable amount of work has gone into this release: Huge focus on performance around the violation scanning subsystem: - caching added to reduce IO operations around reading and merging of settings files - caching added to reduce creation of expensive objects Users should notice condsiderable perf boost and a decrease in memory usage. Bug Fixes: - StyleCop's new ObjectBasedEnvironment object does not resolve the StyleCop installation path, thus it does not return the correct path ...VivoSocial: VivoSocial 7.4.1: New release with bug fixes and updates for performance.SSH.NET Library: 2011.1.6: Fixes CommandTimeout default value is fixed to infinite. Port Forwarding feature improvements Memory leaks fixes New Features Add ErrorOccurred event to handle errors that occurred on different thread New and improve SFTP features SftpFile now has more attributes and some operations Most standard operations now available Allow specify encoding for command execution KeyboardInteractiveConnectionInfo class added for "keyboard-interactive" authentication. Add ability to specify bo....NET Extensions - Extension Methods Library for C# and VB.NET: Release 2011.03: Added lot's of new extensions and new projects for MVC and Entity Framework. object.FindTypeByRecursion Int32.InRange String.RemoveAllSpecialCharacters String.IsEmptyOrWhiteSpace String.IsNotEmptyOrWhiteSpace String.IfEmptyOrWhiteSpace String.ToUpperFirstLetter String.GetBytes String.ToTitleCase String.ToPlural DateTime.GetDaysInYear DateTime.GetPeriodOfDay IEnumberable.RemoveAll IEnumberable.Distinct ICollection.RemoveAll IList.Join IList.Match IList.Cast Array.IsNullOrEmpty Array.W...VidCoder: 0.8.0: Added x64 version. Made the audio output preview more detailed and accurate. If the chosen encoder or mixdown is incompatible with the source, the fallback that will be used is displayed. Added "Auto" to the audio mixdown choices. Reworked non-anamorphic size calculation to work better with non-standard pixel aspect ratios and cropping. Reworked Custom anamorphic to be more intuitive and allow display width to be set automatically (Thanks, Statick). Allowing higher bitrates for 6-ch....NET Voice Recorder: Auto-Tune Release: This is the source code and binaries to accompany the article on the Coding 4 Fun website. It is the Auto Tuner release of the .NET Voice Recorder application.BloodSim: BloodSim - 1.3.2.0: - Simulation Log is now automatically disabled and hidden when running 10 or more iterations - Hit and Expertise are now entered by Rating, and include option for a Racial Expertise bonus - Added option for boss to use a periodic magic ability (Dragon Breath) - Added option for boss to periodically Enrage, gaining a Damage/Attack Speed buffEnhSim: EnhSim 2.2.9 BETA: 2.2.9 BETAThis release supports WoW patch 4.03a at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 - Added in the Gobl...xUnit.net - Unit Testing for .NET: xUnit.net 1.7 Beta: xUnit.net release 1.7 betaBuild #1533 Important notes for Resharper users: Resharper support has been moved to the xUnit.net Contrib project. Important note for TestDriven.net users: If you are having issues running xUnit.net tests in TestDriven.net, especially on 64-bit Windows, we strongly recommend you upgrade to TD.NET version 3.0 or later. This release adds the following new features: Added support for ASP.NET MVC 3 Added Assert.Equal(double expected, double actual, int precision)...Json.NET: Json.NET 4.0 Release 1: New feature - Added Windows Phone 7 project New feature - Added dynamic support to LINQ to JSON New feature - Added dynamic support to serializer New feature - Added INotifyCollectionChanged to JContainer in .NET 4 build New feature - Added ReadAsDateTimeOffset to JsonReader New feature - Added ReadAsDecimal to JsonReader New feature - Added covariance to IJEnumerable type parameter New feature - Added XmlSerializer style Specified property support New feature - Added ...DbDocument: DbDoc Initial Version: DbDoc Initial versionASP .NET MVC CMS (Content Management System): Atomic CMS 2.1.2: Atomic CMS 2.1.2 release notes Atomic CMS installation guide N2 CMS: 2.1: N2 is a lightweight CMS framework for ASP.NET. It helps you build great web sites that anyone can update. Major Changes Support for auto-implemented properties ({get;set;}, based on contribution by And Poulsen) All-round improvements and bugfixes File manager improvements (multiple file upload, resize images to fit) New image gallery Infinite scroll paging on news Content templates First time with N2? Try the demo site Download one of the template packs (above) and open the proj...Mobile Device Detection and Redirection: 0.1.11.10: IMPORTANT CHANGESThis release changes the way some WURFL capabilities and attributes are exposed to .NET developers. If you cast MobileCapabilities to return some values then please read the Release Note before implementing this release. The following code snippet can be used to access any WURFL capability. For instance, if the device is a tablet: string capability = Request.Browser["is_tablet"]; SummaryNew attributes have been added to the redirect section: originalUrlAsQueryString If se...Wii Backup Fusion: Wii Backup Fusion 1.0: - Norwegian translation - French translation - German translation - WBFS dump for analysis - Scalable full HQ cover - Support for log file - Load game images improved - Support for image splitting - Diff for images after transfer - Support for scrubbing modes - Search functionality for log - Recurse depth for Files/Load - Show progress while downloading game cover - Supports more databases for cover download - Game cover loading routines improvedBlogEngine.NET: BlogEngine.NET 2.0: Get DotNetBlogEngine for 3 Months Free! Click Here for More Info 3 Months FREE – BlogEngine.NET Hosting – Click Here! If you want to set up and start using BlogEngine.NET right away, you should download the Web project. If you want to extend or modify BlogEngine.NET, you should download the source code. If you are upgrading from a previous version of BlogEngine.NET, please take a look at the Upgrading to BlogEngine.NET 2.0 instructions. To get started, be sure to check out our installatio...New Projects2011 Scripting Games: Track Changes for the 2011 Scripting Games to be hosted on PoshCode by the Microsoft Scripting Guys and the PowerShell community. ADO.NET Unit Testable Repository Generator: Generates a strongly-typed Object Context and POCO Entities from your EDMX file. Additionally a Repository and an abstract Unit Test for the Repository is created (with a mock for the ObjectContext and mock for the ObjectSets). Bases on the "ADO.NET C# POCO Entity Generator".AshpazKhone: ???AVAilable Rooms: AVAilable Rooms Can be used to show and book rooms on an exchange serverContentManager: Content Manger for SAP Kpro exports the data pool of a content-server by PHIOS-Lists (txt-files) into local binary files. Afterwards this files can be imported in a SAP content-repository . The whole List of the PHIOS Keys can also be downloaded an splitted in practical units.CSLauncher: CSLauncher is a small application providing a launching interface similar to Counter Strike's weapons selection menu. You can organize your favorite applications in CSLauncher in the order you wish, then launch them by remembering their numbers.DbMetadata: A simple lightweight library used to retrieve database metadata.DotNetSiemensPLCToolBoxLibrary: DotNetSiemensPLCToolBoxLibrary A Library for working with Siemens Step5 and Step7 Projects, connecting to S5 or S7 PLC's.EmptyX: EmptyX is a game developped with c# and xna for the XNA CHALLENGE in AlgeriaERASMUS: Erasmus šitFaceDeBouc: Simplebook, le nouveau Facebook CPE! Technlogies .NET Serveur: - BDD SQLServer - Logique métier - Web services Clients: - client lourd WPF - client léger ASP.NETFunction resolver: Application using .NET Expression trees to resolve a function for a set of numbersMLRobotic: Programme de gestion MLRobotic 2011 Sissa ProjectMS CRM Multiple Attachment Download Application: Microsoft Dynamics CRM 4.0 currently does not have a built in way for CRM Administrators to Export multiple attachments from the database and store it on a local directory on the Server or the local PC. This application allows you to do so.Open Data Publisher: Open Data Publisher is a C# MVC application that allows you to quickly and easily publish data from SQL Server tables and views using the OData protocol, and present data from OData and static sources to the public for download and exploration.OttawaZagreb1: Test projectPrague: ????? ?? ???? ??????PSSplunk: PSSplunk is a set of Powershell cmdlets that use the RESTFUL API provided by www.splunk.com The goal is provide access to all of Splunks configuration and search features from the CLI without having to have Splunk installed locally.Reactive C#: Reactive language extensions for C#SemanaWebcasts: Projeto para semana de webcasts.Steward: Personal StewardSVNUG.Tracker: SVNUG.Tracker is an example task tracking application used as a presentation project for the Sangamon Valley .NET User Group (svnug.com). The purpose of SVNUG.Tracker is to be a common problem domain for exercising new .NET technology. SVNUG.Tracker is written in C# 4.The Silverlight Cookbook - A Reference Application for Silverlight 4 LOB Apps: The Silverlight Cookbook is a .NET example application that demonstrates how to build a full-blown line-of-business app using the reference architecture explained at: http://www.dennisdoomen.net/search/label/Silverlight Vkontakte Wpf Client: This is a simple client for social network Vkontakte. It can send message to your friends, download audio files or play it,list user video. Also you can view user status and change yours.Windows Phone Multilingual Keyboard: Multilingual keyboard for Windows Phone 7WPF Controls & MVVM Practices: WPF Controls contains various controls that can be used in applications. Currently Featured * FilteredListBox (filter and selected items notification) * IsDirty functionality for a ViewModel model

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  • Oracle Applications Day 2012. Experience the Global Innovation of Management Applications

    - by antonella.buonagurio
    1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 10 ottobre 2012 – Milano, East End Studios | 17 ottobre 2012 - Roma, Officine Farneto Partecipa all’appuntamento dedicato alla comunità di Clienti e Partner per fare networking e condividere le esperienze sulle soluzioni più innovative per affrontare le sfide attuali e future. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A Milano (10/10/2012) interverranno, tra gli altri:  Enrico Ancona, Amministratore Delegato - Imperia & Monferrina e Business Reply  Massimiliano Gerli, CIO - Amplifon e Michele Paolin, Senior Manager - Deloitte eXtended Business Services A Roma (17/10/2012) interverranno, tra gli altri: Giulio Carone, CFO - Enel Green Power e Claudio Arcudi, Senior Executive - Accenture Gianluca D’Aniello, CIO - Sky e Giorgio Pitruzzello, Manager - Deloitte Consulting Spartaco Parente, EPD Change & Label Control - Abbott e Business Reply Sono inoltre previsti i contributi delle aziende Abbott, Aeroporto di Napoli, Amplifon, Dema Aerospace, Enel Green Power, Fiera Milano, Imperia & Monferrina, La Rinascente, Safilo, Sky, Spal,Technogym, Tiscali e Tivù che parleranno di: Innovation for Human Resources Performance Management Excellence Empower Applications with Technology (Milano) Applications for Public Sector (Roma) Next Generation Global Operations Customer Experience Revolution Oltre dieci Instant Workshop ti permetteranno di conoscere e condividere l’esperienza dei Partner e delle aziende che utilizzano le soluzioni Oracle.In più, oltre dieci Instant Workshop per conoscere e condividere l’esperienza dei Partner e delle aziende che utilizzano con successo le soluzioni Oracle. Iscriviti sul sito Partecipa al concorso fotografico Oracle I.M.A.G.E. e vinci il tuo iPad! Scatta le immagini che per te descrivono i cinque concept dell’evento (Innovation, Management, Applications, Global, Experience) e inviale per e-mail. Per iscriverti al contest visita la pagina Concorso sul sito Non perdere l’evento più “social cool” dell’anno!

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  • MSCC: Career & IT Fair 2014

    Already a couple of weeks ago, I've been addressed by Ibraahim and Yunus to see whether it would be interesting to participate in the 1st Career & IT Fair organised by the UoM Computer Club. Well, luckily we met at the Global Windows Azure Bootcamp and I wasn't too sure whether it would be possible for me to attend after all. The main reason is given because of work demand and furthermore due to the fact that the Mauritius Software Craftsmanship Community currently has no advertising material at all. Here's the brief statement of the event: "The UOM Students' Computer Club in collaboration with the UOM Students' Union and UOM CSE Department is organising a 'Career & IT Fair' on the 23rd and 24th April 2014. This event has for objective to provide a platform to tertiary students, secondary students as well as vocational students, the opportunity to meet job recruiters." Luckily, I was reminded that the 23rd is a Wednesday, and therefore I decided that it might be interesting to move our weekly Code & Coffee session to the university and hence be able to attend the career fair. As it turned out it was a great choice and thankfully Pritvi, Nadim as well as Ishwon volunteered to be around at the "community booth". Thankfully, the computer club gave us - the MSCC and the LUGM - one of their spaces in the lobby area of the Paul Octave Wiéhé Auditorium. My impression about the event Very well and professionally organised. Seriously, the lads over at the UoM Computer Club did a great job in organising their 2 days event, and felt very comfortable at any time. Actually, it was kind of amusing to some of the members constantly running around and checking everything. Even though that the whole process went smooth and easy off the hand. There were a couple of interesting pieces of information and announcements during the opening ceremony. For example, the Computer Science faculty is a very young one and has been initiated back in 1988 only - just by 4 staff members at that time. Now, after 25 years they have achieved quite a lot and there are currently 1.000+ active students attending the numerous lectures and courses. But there is no room to rest on previous achievements, and I was kind of surprised to hear that there are plans to extend the campus, and offer new lectures in the fields of nanotechnology, big data handling, and - crossing fingers - the introduction and establishment of a space control centre. Mauritius is already part of the Square Kilometre Array (SKA) and hopefully there will be more activities into that direction in the near future. Community - Awareness and collaboration As stated earlier, I could only spent one morning but luckily other members of the MSCC and the LUGM stayed during the whole two days and provided answers to any interested person. As for me, I took the opportunity to get in touch with the other companies in the lobby. Mainly, to create some awareness about our IT communities but also to see whether there might be options for future engagement in common activities, too. So far, I was able to speak to representatives of the following companies: ACCA Mauritius Business at Work Infomil LinkByNet Microsoft Indian Ocean Islands & French Pacific Spherinity Training Institute Spoon Consulting Ltd. State Informatics Ltd. Unfortunately, I only had a quick chat with an HR representative of LinkByNet but I fully count on our MSCC members like Nitin or LUGM member Ronny to spread our intentions over there.  So far, all of the representatives were really interested in our concepts and activities and I'm currently catching up with an introduction flyer for the MSCC that I'm going to send out to all those contacts via mail. It would be great to have more craftsmen as well as professional support on board. Some pictures from the event MSCC: Fantastic outlook for the near future. Announcements were made on Big data, nanotechnology, and space control centre in Mauritius. Interesting! MSCC: The lobby area was cramped with students. Great way to exchange and network. Good luck to all candidates! Passing the relay staff to... I recommend you to continue to read about the first Career & IT Fair on Ish's blog. He has a great summary and more details on those two days of IT activities than I have. Thanks and feel free to leave a comment (or two)... 

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  • Ok it has been pointed out to me

    - by Ratman21
    That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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  • Declarative Architectures in Infrastructure as a Service (IaaS)

    - by BuckWoody
    I deal with computing architectures by first laying out requirements, and then laying in any constraints for it's success. Only then do I bring in computing elements to apply to the system. As an example, a requirement might be "world-side availability" and a constraint might be "with less than 80ms response time and full HA" or something similar. Then I can choose from the best fit of technologies which range from full-up on-premises computing to IaaS, PaaS or SaaS. I also deal in abstraction layers - on-premises systems are fully under your control, in IaaS the hardware is abstracted (but not the OS, scale, runtimes and so on), in PaaS the hardware and the OS is abstracted and you focus on code and data only, and in SaaS everything is abstracted - you merely purchase the function you want (like an e-mail server or some such) and simply use it. When you think about solutions this way, the architecture moves to the primary factor in your decision. It's problem-first architecting, and then laying in whatever technology or vendor best fixes the problem. To that end, most architects design a solution using a graphical tool (I use Visio) and then creating documents that  let the rest of the team (and business) know what is required. It's the template, or recipe, for the solution. This is extremely easy to do for SaaS - you merely point out what the needs are, research the vendor and present the findings (and bill) to the business. IT might not even be involved there. In PaaS it's not much more complicated - you use the same Application Lifecycle Management and design tools you always have for code, such as Visual Studio or some other process and toolset, and you can "stamp out" the application in multiple locations, update it and so on. IaaS is another story. Here you have multiple machines, operating systems, patches, virus scanning, run-times, scale-patterns and tools and much more that you have to deal with, since essentially it's just an in-house system being hosted by someone else. You can certainly automate builds of servers - we do this as technical professionals every day. From Windows to Linux, it's simple enough to create a "build script" that makes a system just like the one we made yesterday. What is more problematic is being able to tie those systems together in a coherent way (as a solution) and then stamp that out repeatedly, especially when you might want to deploy that solution on-premises, or in one cloud vendor or another. Lately I've been working with a company called RightScale that does exactly this. I'll point you to their site for more info, but the general idea is that you document out your intent for a set of servers, and it will deploy them to on-premises clouds, Windows Azure, and other cloud providers all from the same script. In other words, it doesn't contain the images or anything like that - it contains the scripts to build them on-premises or on a cloud vendor like Microsoft. Using a tool like this, you combine the steps of designing a system (all the way down to passwords and accounts if you wish) and then the document drives the distribution and implementation of that intent. As time goes on and more and more companies implement solutions on various providers (perhaps for HA and DR) then this becomes a compelling investigation. The RightScale information is here, if you want to investigate it further. Yes, there are other methods I've found, but most are tied to a single kind of cloud, and I'm not into vendor lock-in. Poppa Bear Level - Hands-on EvaluateRightScale at no cost.  Just bring your Windows Azurecredentials and follow the these tutorials: Sign Up for Windows Azure Add     Windows Azure to a RightScale Account Windows Azure Virtual Machines     3-tier Deployment Momma Bear Level - Just the Right level... ;0)  WindowsAzure Evaluation Guide - if you are new toWindows Azure Virtual Machines and new to RightScale, we recommend that youread the entire evaluation guide to gain a more complete understanding of theWindows Azure + RightScale solution.    WindowsAzure Support Page @ support.rightscale.com - FAQ's, tutorials,etc. for  Windows Azure Virtual Machines (Work in Progress) Baby Bear Level - Marketing WindowsAzure Page @ www.rightscale.com - find overview informationincluding solution briefs and presentation & demonstration videos   Scale     and Automate Applications on Windows Azure  Solution Brief     - how RightScale makes Windows Azure Virtual Machine even better SQL     Server on Windows Azure  Solution Brief   -       Run Highly Available SQL Server on Windows Azure Virtual Machines

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  • Process Centric Banking: Loan Origination Solution

    - by Manish Palaparthy
    There is an old proverb that goes, "The difference between theory and practice is greater in practice than in theory". So, we keep doing numerous "Proof of Concepts" with our own products on various business cases to analyze them deeply, understand and explain to our customers. We then present our learnings as they happened. The awareness of each PoC should help readers increase the trustworthiness of the results coming out of these PoCs. I present one such PoC where we invested a lot of time&effort.  Process Centric Banking : Loan Origination Solution Loan Origination is a process by which a borrower applies for a new loan and the lender processes that application. Loan origination includes the series of steps taken by the bank from the point the customer shows interest in a loan product all the way to disbursal of funds. The Loan Origination process is relevant for many kind of lenders in Financial services: Banks, Credit Unions, NBFCs(Non Banking Financial Companies) and so on. For simplicity sake, I will use "Bank" as the lending institution in the rest of my article.  Loan Origination is one of the core processes for Banks as it is the process by which the it creates assets against which the Institution earns most of its profits from. A well tuned loan origination process can affect the Bank in many positive ways. Banks have always shown great interest in automating the loan origination process for the above reason. However, due the constant changes in customer environment, market dynamics, prevailing economic conditions, cost pressures & regulatory environment they run into lot of challenges. Let me categorize some of these challenges for you Customer Environment Multiple Channels: Customer can use any of the available channels (Internet Banking, Email, Fax, Branch, Phone Banking, ATM, Broker, Mobile, Snail Mail) to perform all or some of the activities related to her Visibility into the origination process: Expect immediate update on the status of loan processing & alert messages Reduced Turn Around Time: Expect loans to be processed with least turn around time Reduced loan processing fees: Partly due to market dynamics the customer expects the loan processing fee to be negligible Market Dynamics Competitive environment:  The competition keeps creating many variants of loan products to attract customers, the bank needs to create similar product variants with better offers to attract customers or keep existing ones Ability to migrate loans from one vendor to another: It has become really easy for retail customers to move from one bank to the other given the low fee of loan processing and highly attractive offers. How does the bank protect it's customer base while actively engaging with potential customers banking with competitor banks Flexibility to react to market developments: Market development greatly influence loan processing, underwriting, asset valuation, risk mitigation rules. Can the bank modify rules and policies, the idea is not just to react to market developments but to pro-actively manage new developments Economic conditions Constant change in various rates and their implications on the rates and rules applied when on-boarding a loan: How quickly can the bank apply changes to rates offered to customers when the central bank changes various rates Requirements of Audit by the central banker: Tough economic conditions have demanded much more stringent audit rules and tests. The banks needs to produce ready reports(historic & operational) for audit compliance Risk Mitigation: While risk mitigation has always been a key concern for the bank, this is the area where the bank's underwriters & risk analysts spend the maximum time when processing a loan application. In order to reduce TAT the bank cannot compromise on its risk mitigation strategies Cost pressures Reduce Cost of processing per application: To deliver a reduced loan processing fee to the customer, the bank needs to keep its cost per processing loan application low. Meet customer TAT expectations while reducing the queues and the systems being used to process the loan application: The loan application could potentially be spending a lot of time waiting in the queue for further processing. Different volumes & patterns of applications demand different queuing algorithms. The bank needs to have real-time visibility into these queues and have the flexibility to change queuing algorithms at runtime  Increase the use of electronic communication and reduce the branch channel usage: Lesser automation leads not only leads to Increased turn around time, it also impacts more costs to reach out to customers The objective of our PoC was to implement a Loan Origination Solution whose ownership lies with the bank and effectively meet the challenges listed above. We built a simple story board for the solution We then went about implementing our storyboard using Oracle BPM Suite, Webcenter Content : Imaging. The web UI has been built on ADF technolgies, while the integration with core-services has been implemented using the underlying SOA infrastructure. The BPM process model is quite exhaustive can meet all the challenges listed above to reasonable degree. A bank intending to implement an end-to-end Loan Origination Solution has multiple options at it's disposal. It can Develop a customer Loan Origination Application from scratch: Gives maximum opportunity to build what you want but inflexible to upgrade and maintain. Higher TCO in long term Buy a Packaged application & customize it: Customizing a generic loan application can be tedious and prove as difficult as above. Build it using many disparate & un-integrated tools: Initially seems easier than developing from scratch. But, without integrated tool sets this is not a viable approach either or A solution based on a Framework: Independent Services and Business Process Modeling provide decoupled architecture that is flexible. We built this framework end-to-end with processes the core process of loan origination & several sub-processes such as Analyse and define customer needs, customer credit verification, identity check processes, legal review process, New customer registration & risk assessment.

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  • packet mmap send packet format

    - by SeregASM
    I want to improve packet transmitting performance. Before that I used raw sockets and now I study packet_mmap. I have packets(frames) which I already captured from kernel module from another PC, put to current PC and now I want to retransmit them to local interface with following forwarding. I have got example of packet_mmap, integrated it to my project, but I send fd_socket = socket(PF_PACKET, SOCK_RAW, htons(ETH_P_ALL)); memset(&my_addr, 0, sizeof(struct sockaddr_ll)); my_addr.sll_family = PF_PACKET; my_addr.sll_protocol = htons(ETH_P_ALL); strcpy(str_devname, "eth0"); strncpy(s_ifr.ifr_name, str_devname, sizeof(s_ifr.ifr_name)); ec = ioctl(fd_socket, SIOCGIFINDEX, &s_ifr); i_ifindex = s_ifr.ifr_ifindex; memset(&my_addr, 0, sizeof(struct sockaddr_ll)); my_addr.sll_family = AF_PACKET; my_addr.sll_protocol = ETH_P_ALL; my_addr.sll_ifindex = i_ifindex; bind(fd_socket, (struct sockaddr *) &my_addr, sizeof(struct sockaddr_ll) s_packet_req.tp_block_size = c_buffer_sz; s_packet_req.tp_frame_size = c_buffer_sz; s_packet_req.tp_block_nr = c_buffer_nb; s_packet_req.tp_frame_nr = c_buffer_nb; size = s_packet_req.tp_block_size * s_packet_req.tp_block_nr; if (setsockopt(fd_socket, SOL_PACKET, PACKET_TX_RING, (char *) &s_packet_req, sizeof(s_packet_req)) < 0) { perror("setsockopt: PACKET_TX_RING"); return; } if (c_sndbuf_sz) { printf("send buff size = %d\n", c_sndbuf_sz); if (setsockopt(fd_socket, SOL_SOCKET, SO_SNDBUF, &c_sndbuf_sz, sizeof(c_sndbuf_sz)) < 0){ perror("getsockopt: SO_SNDBUF"); exit(1); } } data_offset = TPACKET_HDRLEN - sizeof(struct sockaddr_ll); printf("data offset = %d bytes\n", data_offset); ps_header_start = (tpacket_hdr *) mmap(0, size, PROT_READ | PROT_WRITE, MAP_SHARED, fd_socket, 0); if (ps_header_start == (void*) -1) { perror("mmap"); exit(1); } Then I fill data ps_header = ((struct tpacket_hdr *) ((char *) ps_header_start + (c_buffer_sz * i_index))); if (!ps_header) { perror("ps_header") ; return NULL; } data = ((char*) ps_header) + data_offset; switch ((volatile uint32_t) ps_header->tp_status) { case TP_STATUS_AVAILABLE: printf("TP_STATUS_AVAILABLE, index=%d\n",i_index) ; memcpy(data, packet_data, size); pthread_mutex_lock(&index_locker) ; i_index++; pthread_mutex_unlock(&index_locker) ; if (i_index >= c_buffer_nb) { i_index = 0; first_loop = 0; } /* update packet len */ ps_header->tp_len = size; /* set header flag to USER (trigs xmit)*/ ps_header->tp_status = TP_STATUS_SEND_REQUEST; then I send ec_send = sendto(fd_socket, NULL, 0, 0, (struct sockaddr *) ps_sockaddr, sizeof(struct sockaddr_ll)); I have got no errors, ec_send=not null size of sended data. But there are no data routed to destination host. So, I ask - what data I should pass to ring buffer, now I include headers ip,tcp, should I include MAC header? - May be I have to set additional flags to route my packets.

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • simplfy javascript code using regex

    - by Pradyut Bhattacharya
    Hi I have a code which can show youtube videos if there are any links to youtube in the text like for example the text example at:- pradyut.dyndns.org http://www.youtube.com/watch?v=-LiPMxFBLZY testing http://www.youtube.com/watch?v=Q3-l22b_Qg8&feature=related this text i m forwarding to the function... function to_youtubelink(text) { if ( text.indexOf ('<') > 0 || text.indexOf ('"') > 0 || text.indexOf ('>') > 0 ) return text; else { var obj_text = new Array(); var oi = 0; while(text.indexOf('http://') >=0) { //getting the paths var si = text.indexOf('http://'); var gr = text.indexOf('\n', si); var sp = text.indexOf(' ', si); var ei; if ( gr > 0 || sp > 0 ) { if ( gr >0 && sp > 0 ) { if ( gr < sp ) { ei = gr ; } else { ei = sp ; } } else if ( gr > 0) { ei = gr; } else { ei = sp; } } else { ei = text.length; } var it = text.substring(si,ei); if ( it.indexOf('"') > 0) { it.substring(0, it.indexOf('"') ); } if(ei < 0) ei = text.length; else ei = text.indexOf(' ', si) ; obj_text[oi] = it; text = text.replace( it, '[link_service]'); oi++; } var ob_text = new Array(); var ob =0; for (oi=0; oi<obj_text.length; oi++) { if ( is_youtubelink( obj_text[oi] ) ) { ob_text[ob] = to_utubelink(obj_text[oi]); ob++; } } oi = 0; while ( text.indexOf('[link_service]') >=0 ) { text = text.replace( '[link_service]', obj_text[oi]); oi ++; } for (ob=0; ob<ob_text.length; ob++) { text = text +"\n\n" + ob_text[ob]; } return text; } } function is_youtubelink(text) { var matches = text.match(/http:\/\/(?:www\.)?youtube.*watch\?v=([a-zA-Z0-9\-_]+)/); if (matches) { return true; } else { return false; } } function to_utubelink(text) { var video_id = text.split('v=')[1]; var ampersandPosition = video_id.indexOf('&'); if(ampersandPosition != -1) { video_id = video_id.substring(0, ampersandPosition); } text = "<iframe title=\"YouTube video player\" class=\"youtube-player\" type=\"text/html\" width=\"425\" height=\"350\" src=\"http://www.youtube.com/embed/" + video_id + "\" frameborder=\"0\"></iframe>" return text; } now i m getting the output properly... but i was thinking if the code could be done better and simplified using regex ...especially getting the urls part... thanks

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  • CodePlex Daily Summary for Sunday, March 11, 2012

    CodePlex Daily Summary for Sunday, March 11, 2012Popular ReleasesSubExtractor: Release 1026: Fix: multi-colored bluray subs will no longer result in black blob for OCR Fix: dvds with no language specified will not cause exception in name creation of subtitle files Fix: Root directory Dvds will use volume label as their directory nameExtensions for Reactive Extensions (Rxx): Rxx 1.3: Please read the latest release notes for details about what's new. Related Work Items Content SummaryRxx provides the following features. See the Documentation for details. Many IObservable<T> extension methods and IEnumerable<T> extension methods. Many wrappers that convert asynchronous Framework Class Library APIs into observables. Many useful types such as ListSubject<T>, DictionarySubject<T>, CommandSubject, ViewModel, ObservableDynamicObject, Either<TLeft, TRight>, Maybe<T>, Scala...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.47: Properly output escaped characters in CSS identifiers throw an EOF error when parsing a CSS selector that doesn't end in a declaration block chased down a stack-overflow issue with really large JS sources. Needed to flatten out the AST tree for adjacent expression statements that the application merges into a single expression statement, or that already contain large, comma-separated expressions in the original source. fix issue #17569: tie together the -debug switch with the DEBUG defi...Player Framework by Microsoft: Player Framework for Windows 8 Metro (BETA): Player Framework for HTML/JavaScript and XAML/C# Metro Style Applications.WPF Application Framework (WAF): WAF for .NET 4.5 (Experimental): Version: 2.5.0.440 (Experimental): This is an experimental release! It can be used to investigate the new .NET Framework 4.5 features. The ideas shown in this release might come in a future release (after 2.5) of the WPF Application Framework (WAF). More information can be found in this dicussion post. Requirements .NET Framework 4.5 (The package contains a solution file for Visual Studio 11) The unit test projects require Visual Studio 11 Professional Changelog All: Upgrade all proje...SSH.NET Library: 2012.3.9: There are still few outstanding issues I wanted to include in this release but since its been a while and there are few new features already I decided to create a new release now. New Features Add SOCKS4, SOCKS5 and HTTP Proxy support when connecting to remote server. For silverlight only IP address can be used for server address when using proxy. Add dynamic port forwarding support using ForwardedPortDynamic class. Add new ShellStream class to work with SSH Shell. Add supports for mu...EntitiesToDTOs - Entity Framework DTO Generator: EntitiesToDTOs.v2.1: Changelog Fixed template file access issue on Win7. Fix on configuration load when target project was not found and "Use project default namespace" was checked. Minor fix on loading latest configuration at startup. Minor fix in VisualStudioHelper class. DTO's properties accessors are now in one line. Improvements in PropertyHelper to get a cleaner and more performant code. Added Website project type as a not supported project type. Using Error List pane from VS IDE to show Enti...DotNetNuke® Community Edition CMS: 06.01.04: Major Highlights Fixed issue with loading the splash page skin in the login, privacy and terms of use pages Fixed issue when searching for words with special characters in them Fixed redirection issue when the user does not have permissions to access a resource Fixed issue when clearing the cache using the ClearHostCache() function Fixed issue when displaying the site structure in the link to page feature Fixed issue when inline editing the title of modules Fixed issue with ...Mayhem: Mayhem Developer Preview: This is the developer preview of Mayhem. Enjoy!Magelia WebStore Open-source Ecommerce software: Magelia WebStore 1.2: Medium trust compliant lot of small change for medium trust compliance full refactoring of user management refactoring of Client Refactoring of user management Magelia.WebStore.Client no longer reference Magelia.WebStore.Services.Contract Refactoring page category multi parent category added copy category feature added Refactoring page catalog copy catalog feature added variant management improvement ability to define a default variant for a variable product ability to ord...PDFsharp - A .NET library for processing PDF: PDFsharp and MigraDoc Foundation 1.32: PDFsharp and MigraDoc Foundation 1.32 is a stable version that fixes a few bugs that were found with version 1.31. Version 1.32 includes solutions for Visual Studio 2010 only (but it should be possible to add the project files to existing solutions for VS 2005 or VS 2008). Users of VS 2005 or VS 2008 can still download version 1.31 with the solutions for those versions that allow them to easily try the samples that are included. While it may create smaller PDF files than version 1.30 because...Mag-tools, Asherons Call Decal Plugin: Mag-SuitBuilder 1.0.0.1: This is a standalone windows application that can help you put together a suit of armor.Ruminate XNA 4.0 GUI: Release 1.0.7: Fixed multiple issues with the layout and input system. Fixed Scrollbars. Introduced new layout system that will be further utilized in future updates.FaST-LMM: FActored Spectrally Transformed Linear Mixed Models: FaSTLMM v1.07 Binaries for Windows and Linux: These files contain the files necessary to run FaSTLMM on Windows or Linux along with the license and users manual. To download FaSTLMM source code, please follow the changeset link located above to the Source Code tab. The FaSTLMM.Win.zip download contains both C++ and CSharp executable versions of FaSTLMM. No installer is required, just UnZip the file into a directory and run from there. Or put the installation directory on your path and run it from anywhere. The C++ version included r...Terminals: Version 2.0 - Release: Changes since version 1.9a:New art works New usability in Organize favorites window Improved usability of imports/exports and scans Large number of fixes Improvements in single instance mode Comparing November beta 4, this corrects: New application icons Doesn't show Logon error codes Fixed command line arguments exception for single instance mode Fixed detaching of tabs improved usability in detached window Fixed option settings for Capture manager Fixed system tray noti...MFCMAPI: March 2012 Release: Build: 15.0.0.1032 Full release notes at SGriffin's blog. If you just want to run the MFCMAPI or MrMAPI, get the executables. If you want to debug them, get the symbol files and the source. The 64 bit builds will only work on a machine with Outlook 2010 64 bit installed. All other machines should use the 32 bit builds, regardless of the operating system. Facebook BadgeTortoiseHg: TortoiseHg 2.3.1: bugfix releaseSense/Net CMS - Enterprise Content Management: SenseNet 6.0.8 Community Edition: Sense/Net 6.0.8 Community EditionMain new features:send emails to lists and libraries localize the UI with WYSIWYG string resource editor define allowed child types on content types. Our new release brings the most new features and optimizations in the history of Sense/Net Community Edition. Alongside the biggest features detailed below in this release you will find features like uploading or copy-pasting images, security enhancements, customizable login processes, customizable notificati...CommonLibrary: Code: CodePowerGUI Visual Studio Extension: PowerGUI VSX 1.5.2: Added support for PowerGUI 3.2.New ProjectsCRFSharp: CRFSharp is Conditional Random Fields implemented by .NET(C#), a machine learning algorithm for learning from labeled sequences of examples. It is widely used in Natural Language Process (NLP) tasks, for example: word breaker, postaging, named entity recognized and so on.Custom MsBuild Tasks: An attempt to write a custom task for MsBuild. Needed a task to remove comments from web.config. Downr: Downr is a super simple UI which forces the computer to shutdown after a certain time of the day. Included is a .ADMX and a .ADML file for controlling Downr through group policies.Excel Report: Easiest way to create reports in Microsoft Excel XML format using XML data and XSLThcr38550: hcr3850 TESTModular MediaStreamSource: Modular MediaStreamSource project. paidmailclicker: .Pivottable web part: Provide a highly configurable AJAX PivotTable for Display purposes across webs or across sites. SharePoint YouTube Video Web Part Suite: The available Web Parts helps you to integarte Videos from YouTube into your SharePoint site. In contrast to the out of the box Media Web part, the new Web Parts are designed especial for YouTube videos. Connect your YouTube channel and choose the videos you want to see.ShareTest: This C# project offers a small lightweight framework (and also guidance) on how it's possible to test SharePoint using selenium in a reusable and clean way. The project follows the "Page Object" design pattern, so that instead of having to parse css, ids, xpath etc, directly in your test cases, you can now deal with c# page objects to make testing more readable and reusable. Note! This project is only one week old and I am actively using it to test DocRead, so I will refine and improve as ...Simeranya Project: Simeranya ProjectSlime Keeper: A game where you buy and sell slimes. They tend to multiply on their own using simple genetics!SunamoBlogConverter: The program for converting export formats between Wordpress and Blogger with further work with them. The program converts yet only posts without comments and pages. The program was tested on parse my blog with 1,450 posts. Essential parts of the program is in EN,remaining in CS.webpart: Free webparts for Sharepoint 2007 and 2010WPF Shapes: A library of ready to use WPF shapes, such as hexagons, speech bubbles, triangles etc.YoutubeExtractor: YoutubeExtractor is a library for .NET, written in C#, to extract the download link from YouTube videos, download them, and/or extract their audio track. It is based on the youtubeFisher project (http://youtubefisher.codeplex.com/) and aims to create an API instead of a GUI application.??? "??????": ?????? ??? ???????????????? ??????: ??????????? ???????? ?????? ???????????? ??????

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  • Coping with infrastructure upgrades

    - by Fatherjack
    A common topic for questions on SQL Server forums is how to plan and implement upgrades to SQL Server. Moving from old to new hardware or moving from one version of SQL Server to another. There are other circumstances where upgrades of other systems affect SQL Server DBAs. For example, where I work at the moment there is an Microsoft Exchange (email) server upgrade in progress. It it being handled by a different team so I’m not wholly sure on the details but we are in a situation where there are currently 2 Exchange email servers – the old one and the new one. Users mail boxes are being transferred in a planned process but as we approach the old server being turned off we have to also make sure that our SQL Servers get updated to use the new SMTP server for all of the SQL Agent notifications, SSIS packages etc. My servers have a number of profiles so that various jobs can send emails on behalf of various departments and different systems. This means there are lots of places that the old server name needs to be replaced by the new one. Anyone who has set up DBMail and enjoyed the click-tastic odyssey of screens to create Profiles and Accounts and so on and so forth ought to seek some professional help in my opinion. It’s a nightmare of back and forth settings changes and it stinks. I wasn’t looking forward to heading into this mess of a UI and changing the old Exchange server name for the new one on all my SQL Instances for all of the accounts I have set up. So I did what any Englishmen with a shed would do, I decided to take it apart and see if I can fix it another way. I took a guess that we are going to be working in MSDB and Books OnLine was remarkably helpful and amongst a lot of information told me about a couple of procedures that can be used to interrogate DBMail settings. USE [msdb] -- It's where all the good stuff is kept GO EXEC dbo.sysmail_help_profile_sp; EXEC dbo.sysmail_help_account_sp; Both of these procedures take optional parameters with the same name – ID and Name. If you provide an ID or a name then the results you get back are for that specific Profile or Account. Otherwise you get details of all Profiles and Accounts on the server you are connected to. As you can see (click for a bigger image), the Account has the SMTP server information in the servername column. We want to change that value to NewSMTP.Contoso.com. Now it appears that the procedure we are looking at gets it’s data from the sysmail_account and sysmail_server tables, you can get the results the stored procedure provides if you run the code below. SELECT [account_id] , [name] , [description] , [email_address] , [display_name] , [replyto_address] , [last_mod_datetime] , [last_mod_user] FROM dbo.sysmail_account AS sa; SELECT [account_id] , [servertype] , [servername] , [port] , [username] , [credential_id] , [use_default_credentials] , [enable_ssl] , [flags] , [last_mod_datetime] , [last_mod_user] , [timeout] FROM dbo.sysmail_server AS sms Now, we have no real idea how these tables are linked and whether making an update direct to one or other of them is going to do what we want or whether it will entirely cripple our ability to send email from SQL Server so we wont touch those tables with any UPDATE TSQL. So, back to Books OnLine then and we find sysmail_update_account_sp. It’s exactly what we need. The examples in BOL take the form (as below) of having every parameter explicitly defined. Not wanting to totally obliterate the existing values by not passing values in all of the parameters I set to writing some code to gather the existing data from the tables and re-write the SMTP server name and then execute the resulting TSQL. IF OBJECT_ID('tempdb..#sysmailprofiles') IS NOT NULL DROP TABLE #sysmailprofiles GO CREATE TABLE #sysmailprofiles ( account_id INT , [name] VARCHAR(50) , [description] VARCHAR(500) , email_address VARCHAR(500) , display_name VARCHAR(500) , replyto_address VARCHAR(500) , servertype VARCHAR(10) , servername VARCHAR(100) , port INT , username VARCHAR(100) , use_default_credentials VARCHAR(1) , ENABLE_ssl VARCHAR(1) ) INSERT [#sysmailprofiles] ( [account_id] , [name] , [description] , [email_address] , [display_name] , [replyto_address] , [servertype] , [servername] , [port] , [username] , [use_default_credentials] , [ENABLE_ssl] ) EXEC [dbo].[sysmail_help_account_sp] DECLARE @TSQL NVARCHAR(1000) SELECT TOP 1 @TSQL = 'EXEC [dbo].[sysmail_update_account_sp] @account_id = ' + CAST([s].[account_id] AS VARCHAR(20)) + ', @account_name = ''' + [s].[name] + '''' + ', @email_address = N''' + [s].[email_address] + '''' + ', @display_name = N''' + [s].[display_name] + '''' + ', @replyto_address = N''' + s.replyto_address + '''' + ', @description = N''' + [s].[description] + '''' + ', @mailserver_name = ''NEWSMTP.contoso.com''' + +', @mailserver_type = ' + [s].[servertype] + ', @port = ' + CAST([s].[port] AS VARCHAR(20)) + ', @username = ' + COALESCE([s].[username], '''''') + ', @use_default_credentials =' + CAST(s.[use_default_credentials] AS VARCHAR(1)) + ', @enable_ssl =' + [s].[ENABLE_ssl] FROM [#sysmailprofiles] AS s WHERE [s].[servername] = 'SMTP.Contoso.com' SELECT @tsql EXEC [sys].[sp_executesql] @tsql This worked well for me and testing the email function EXEC dbo.sp_send_dbmail afterwards showed that the settings were indeed using our new Exchange server. It was only later in writing this blog that I tried running the sysmail_update_account_sp procedure with only the SMTP server name parameter value specified. Despite what Books OnLine might intimate, you can do this and only the values for parameters specified get changed. If a parameter is not specified in the execution of the procedure then the values remain unchanged. This renders most of the above script unnecessary as I could have simply specified the account_id that I want to amend and the new value for the parameter I want to update. EXEC sysmail_update_account_sp @account_id = 1, @mailserver_name = 'NEWSMTP.Contoso.com' This wasn’t going to be the main reason for this post, it was meant to describe how to capture values from a stored procedure and use them in dynamic TSQL but instead we are here and (re)learning the fact that Books Online is a little flawed in places. It is a fantastic resource for anyone working with SQL Server but the reader must adopt an enquiring frame of mind and use a little curiosity to try simple variations on examples to fully understand the code you are working with. I think the author(s) of this part of Books OnLine missed an opportunity to include a third example that had fewer than all parameters specified to give a lead to this method existing.

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  • CodePlex Daily Summary for Sunday, January 09, 2011

    CodePlex Daily Summary for Sunday, January 09, 2011Popular ReleasesEnhSim: EnhSim 2.2.10 BETA: 2.2.10 BETAThis release supports WoW patch 4.03a at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 - Removed the part...TweetSharp: TweetSharp v2.0.0.0 - Preview 7: Documentation for this release may be found at http://tweetsharp.codeplex.com/wikipage?title=UserGuide&referringTitle=Documentation. Note: This code is currently preview quality. Preview 7 ChangesFixes the regression issue in OAuth from Preview 6 Preview 6 ChangesMaintenance release with user reported fixes Preview 5 ChangesMaintenance release with user reported fixes Third Party Library VersionsHammock v1.0.6: http://hammock.codeplex.com Json.NET 3.5 Release 8: http://json.codeplex.comExtended WPF Toolkit: Extended WPF Toolkit - 1.3.0: What's in the 1.3.0 Release?BusyIndicator ButtonSpinner ChildWindow ColorPicker - Updated (Breaking Changes) DateTimeUpDown - New Control Magnifier - New Control MaskedTextBox - New Control MessageBox NumericUpDown RichTextBox RichTextBoxFormatBar - Updated .NET 3.5 binaries and SourcePlease note: The Extended WPF Toolkit 3.5 is dependent on .NET Framework 3.5 and the WPFToolkit. You must install .NET Framework 3.5 and the WPFToolkit in order to use any features in the To...sNPCedit: sNPCedit v0.9d: added elementclient coordinate catcher to catch coordinates select a target (ingame) i.e. your char, npc or monster than click the button and coordinates+direction will be transfered to the selected row in the table corrected labels from Rot to Direction (because it is a vector)AutoLoL: AutoLoL v1.5.2: Implemented the Auto Updater Fix: Your settings will no longer be cleared with new releases of AutoLoL The mastery Editor and Browser now have their own tabs instead of nested tabs The Browser tab will only show the masteries matching ALL filters instead of just one Added a 'Browse' button in the Mastery Editor tab to open the Masteries Directory The Browser tab now shows a message when there are no mastery files in the Masteries Directory Fix: Fixed the Save As dialog again, for ...Ionics Isapi Rewrite Filter: 2.1 latest stable: V2.1 is stable, and is in maintenance mode. This is v2.1.1.25. It is a bug-fix release. There are no new features. 28629 29172 28722 27626 28074 29164 27659 27900 many documentation updates and fixes proper x64 build environment. This release includes x64 binaries in zip form, but no x64 MSI file. You'll have to manually install x64 servers, following the instructions in the documentation.StyleCop for ReSharper: StyleCop for ReSharper 5.1.14980.000: A considerable amount of work has gone into this release: Huge focus on performance around the violation scanning subsystem: - caching added to reduce IO operations around reading and merging of settings files - caching added to reduce creation of expensive objects Users should notice condsiderable perf boost and a decrease in memory usage. Bug Fixes: - StyleCop's new ObjectBasedEnvironment object does not resolve the StyleCop installation path, thus it does not return the correct path ...VivoSocial: VivoSocial 7.4.1: New release with bug fixes and updates for performance.SSH.NET Library: 2011.1.6: Fixes CommandTimeout default value is fixed to infinite. Port Forwarding feature improvements Memory leaks fixes New Features Add ErrorOccurred event to handle errors that occurred on different thread New and improve SFTP features SftpFile now has more attributes and some operations Most standard operations now available Allow specify encoding for command execution KeyboardInteractiveConnectionInfo class added for "keyboard-interactive" authentication. Add ability to specify bo....NET Extensions - Extension Methods Library for C# and VB.NET: Release 2011.03: Added lot's of new extensions and new projects for MVC and Entity Framework. object.FindTypeByRecursion Int32.InRange String.RemoveAllSpecialCharacters String.IsEmptyOrWhiteSpace String.IsNotEmptyOrWhiteSpace String.IfEmptyOrWhiteSpace String.ToUpperFirstLetter String.GetBytes String.ToTitleCase String.ToPlural DateTime.GetDaysInYear DateTime.GetPeriodOfDay IEnumberable.RemoveAll IEnumberable.Distinct ICollection.RemoveAll IList.Join IList.Match IList.Cast Array.IsNullOrEmpty Array.W...EFMVC - ASP.NET MVC 3 and EF Code First: EFMVC 0.5- ASP.NET MVC 3 and EF Code First: Demo web app ASP.NET MVC 3, Razor and EF Code FirstVidCoder: 0.8.0: Added x64 version. Made the audio output preview more detailed and accurate. If the chosen encoder or mixdown is incompatible with the source, the fallback that will be used is displayed. Added "Auto" to the audio mixdown choices. Reworked non-anamorphic size calculation to work better with non-standard pixel aspect ratios and cropping. Reworked Custom anamorphic to be more intuitive and allow display width to be set automatically (Thanks, Statick). Allowing higher bitrates for 6-ch....NET Voice Recorder: Auto-Tune Release: This is the source code and binaries to accompany the article on the Coding 4 Fun website. It is the Auto Tuner release of the .NET Voice Recorder application.BloodSim: BloodSim - 1.3.2.0: - Simulation Log is now automatically disabled and hidden when running 10 or more iterations - Hit and Expertise are now entered by Rating, and include option for a Racial Expertise bonus - Added option for boss to use a periodic magic ability (Dragon Breath) - Added option for boss to periodically Enrage, gaining a Damage/Attack Speed buffAllNewsManager.NET: AllNewsManager.NET 1.2.1: AllNewsManager.NET 1.2.1 It is a minor update from version 1.2xUnit.net - Unit Testing for .NET: xUnit.net 1.7 Beta: xUnit.net release 1.7 betaBuild #1533 Important notes for Resharper users: Resharper support has been moved to the xUnit.net Contrib project. Important note for TestDriven.net users: If you are having issues running xUnit.net tests in TestDriven.net, especially on 64-bit Windows, we strongly recommend you upgrade to TD.NET version 3.0 or later. This release adds the following new features: Added support for ASP.NET MVC 3 Added Assert.Equal(double expected, double actual, int precision)...Json.NET: Json.NET 4.0 Release 1: New feature - Added Windows Phone 7 project New feature - Added dynamic support to LINQ to JSON New feature - Added dynamic support to serializer New feature - Added INotifyCollectionChanged to JContainer in .NET 4 build New feature - Added ReadAsDateTimeOffset to JsonReader New feature - Added ReadAsDecimal to JsonReader New feature - Added covariance to IJEnumerable type parameter New feature - Added XmlSerializer style Specified property support New feature - Added ...ASP .NET MVC CMS (Content Management System): Atomic CMS 2.1.2: Atomic CMS 2.1.2 release notes Atomic CMS installation guide N2 CMS: 2.1: N2 is a lightweight CMS framework for ASP.NET. It helps you build great web sites that anyone can update. Major Changes Support for auto-implemented properties ({get;set;}, based on contribution by And Poulsen) All-round improvements and bugfixes File manager improvements (multiple file upload, resize images to fit) New image gallery Infinite scroll paging on news Content templates First time with N2? Try the demo site Download one of the template packs (above) and open the proj...Mobile Device Detection and Redirection: 0.1.11.10: IMPORTANT CHANGESThis release changes the way some WURFL capabilities and attributes are exposed to .NET developers. If you cast MobileCapabilities to return some values then please read the Release Note before implementing this release. The following code snippet can be used to access any WURFL capability. For instance, if the device is a tablet: string capability = Request.Browser["is_tablet"]; SummaryNew attributes have been added to the redirect section: originalUrlAsQueryString If se...New Projects[OOBL] Projekt: Projekt iz kolegija Objektno Oblikovanje na Fakultetu Elektrotehnike i Racunarstva u Zagrebu.Aikido Glossary Reader: The Aikido Glossary Reader application makes it easier for Aikido students to search for Japanese terms used in martial arts training.AsyncFunc: AsyncFunc makes it easy to implement Event-based Asynchronous Pattern in .NET.BeijingAgricultureScience: ???????????BizTalk 5010 999 Generation: Create 5010 999 acknowledgement from the default 997 Generated by BizTalk ServerCheck if Knowledge Base fix is installed script: A handy script that checks if a knowledge base fix is installed or not.Coproject - rich project management: Coproject is a sample Silverlight application built on WCF RIA Services and Caliburn.Micro framework. It should demonstrate typical scenarios in business applications.DeskNote: DeskNote, makes taking and displaying a notes a lot easier. Have your notes on your desktop, write your notes in a text file and it will be automatically displayed on the desktop. DriveBackup: Are you tired of losing data? And do you sometimes forget to backup your data? Then this program is right for you, one-time setup with each new removable disk and after that Drive Backup instantly backs up your data in the background, without you pushing a button.ELSEngine XNA Game OS Engine: XNA Game Operating System Engine, designed to handle and make easy to use Interface, Interface assets, game screens, menus, controls, and more. Designed to be adaptable to XBOX or Windows, and to ANY style game.FermaProject: Team Ferma ProjectHalfNetworkNET: HalfNetworkNET makes it easier for <target user group> to <activity>. You'll no longer have to <activity>. It's developed in C++/CLILFS Record: LFS Record is a camera animation and video recording tool for Live for Speed users. It doesn't replace programs like Fraps 100%, but in most cases you'll find LFS Record allows a lot more freedom and control. It's developed in C# using WPF .net 4.MPC HC Web remote: A Web interface for Media Player Classic Home Cinema. Designed especialy for smart phones. Tested on Nokia 5800, but in theory it works on all smart phones with wifi & a browser.MSMS2CMP: Very simple application to swap particular strings (MSMS and CMPD number) in .mgf files (results from Mascot search engine used to identify proteins by mass spectrometry data). This might be a kind of example of using Regex and Text File I/OMy Now Playing to Twitter: A Simple WinForm Program that can get what user is playing in Winamp and send a status to Twitter. It's wrote in VB.Net but some source code is port of MiniTwitter(http://minitwitter.codeplex.com)and uses tagLib-sharp library(https://github.com/mono/taglib-sharp)RPM Header for .NET: RPM Header for .NET allows a developer to access the headers of RPM Package Manager files. It's developed in C#.SilverMenu: SilverMenu brings some of the menu functionality of Silverlight for Windows Phone 7 to the XNA world.Smartgrid Smartmeter GRYD: The GRYD smartgrid and Smartmeter project shows features and capabilities like Demand Response, Smart Home Appliance Load Curtailments, DMS integration with SCADA etc. GRYD, Gryd.org is to teach you the technology, this is only for personal use and not commercial use.WakeMeQt: WakeMeQt is a smart alarm for the Nokia n810 (and probably n800) internet tablets. Using a Nintendo Wii remote as the sensor it monitors your movements during sleep and chooses the optimal time to wake you. It's developed in C++ using the Qt framework.WPF SplitButton & MenuButton: This WPF SplitButton and MenuButton implementation aims to be more robust and visual attractive than the other WPF split buttons available on CodePlex and elsewhere. The code is based on David Anson's implementation made available on his blog.Y2XMas: Merry Chirstmas - Happy New Year 2011 software

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  • Cannot ping router with a static IP assigned?

    - by Uriah
    Alright. I am running Ubuntu LTS 12.04 and am trying to configure a local caching/master DNS server so I am using Bind9. First, here are some things via default DHCP: /etc/network/interfaces cat /etc/network/interfaces # This file describes the network interfaces available on your system # and how to activate them. For more information, see interfaces(5). # The loopback network interface auto lo iface lo inet loopback # The primary network interface auto eth0 iface eth0 inet dhcp # The primary network interface - STATIC #auto eth0 #iface eth0 inet static # address 192.168.2.113 # netmask 255.255.255.0 # network 192.168.2.0 # broadcast 192.168.2.255 # gateway 192.168.2.1 # dns-search uclemmer.net # dns-nameservers 192.168.2.113 8.8.8.8 /etc/resolv.conf cat /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 192.168.2.1 search uclemmer.net ifconfig ifconfig eth0 Link encap:Ethernet HWaddr 00:14:2a:82:d4:9e inet addr:192.168.2.103 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::214:2aff:fe82:d49e/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1067 errors:0 dropped:0 overruns:0 frame:0 TX packets:2504 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:153833 (153.8 KB) TX bytes:214129 (214.1 KB) Interrupt:23 Base address:0x8800 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:915 errors:0 dropped:0 overruns:0 frame:0 TX packets:915 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:71643 (71.6 KB) TX bytes:71643 (71.6 KB) ping ping -c 4 192.168.2.1 PING 192.168.2.1 (192.168.2.1) 56(84) bytes of data. 64 bytes from 192.168.2.1: icmp_req=1 ttl=64 time=0.368 ms 64 bytes from 192.168.2.1: icmp_req=2 ttl=64 time=0.224 ms 64 bytes from 192.168.2.1: icmp_req=3 ttl=64 time=0.216 ms 64 bytes from 192.168.2.1: icmp_req=4 ttl=64 time=0.237 ms --- 192.168.2.1 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 2997ms rtt min/avg/max/mdev = 0.216/0.261/0.368/0.063 ms ping -c 4 google.com PING google.com (74.125.134.102) 56(84) bytes of data. 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=1 ttl=48 time=15.1 ms 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=2 ttl=48 time=11.4 ms 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=3 ttl=48 time=11.6 ms 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=4 ttl=48 time=11.5 ms --- google.com ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3003ms rtt min/avg/max/mdev = 11.488/12.465/15.118/1.537 ms ip route ip route default via 192.168.2.1 dev eth0 metric 100 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.103 As you can see, with DHCP everything seems to work fine. Now, here are things with static IP: /etc/network/interfaces cat /etc/network/interfaces # This file describes the network interfaces available on your system # and how to activate them. For more information, see interfaces(5). # The loopback network interface auto lo iface lo inet loopback # The primary network interface #auto eth0 #iface eth0 inet dhcp # The primary network interface - STATIC auto eth0 iface eth0 inet static address 192.168.2.113 netmask 255.255.255.0 network 192.168.2.0 broadcast 192.168.2.255 gateway 192.168.2.1 dns-search uclemmer.net dns-nameservers 192.168.2.1 8.8.8.8 I have tried dns-nameservers in various combos of *.2.1, *.2.113, and other reliable, public nameservers. /etc/resolv.conf cat /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 192.168.2.1 nameserver 8.8.8.8 search uclemmer.net Obviously, when I change the nameservers in the /etc/network/interfaces file, the nameservers change here too. ifconfig ifconfig eth0 Link encap:Ethernet HWaddr 00:14:2a:82:d4:9e inet addr:192.168.2.113 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::214:2aff:fe82:d49e/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1707 errors:0 dropped:0 overruns:0 frame:0 TX packets:2906 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:226230 (226.2 KB) TX bytes:263497 (263.4 KB) Interrupt:23 Base address:0x8800 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:985 errors:0 dropped:0 overruns:0 frame:0 TX packets:985 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:78625 (78.6 KB) TX bytes:78625 (78.6 KB) ping ping -c 4 192.168.2.1 PING 192.168.2.1 (192.168.2.1) 56(84) bytes of data. --- 192.168.2.1 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3023ms ping -c 4 google.com ping: unknown host google.com Lastly, here are my bind zone files: /etc/bind/named.conf.options cat /etc/bind/named.conf.options options { directory "/etc/bind"; // // // query-source address * port 53; notify-source * port 53; transfer-source * port 53; // If there is a firewall between you and nameservers you want // to talk to, you may need to fix the firewall to allow multiple // ports to talk. See http://www.kb.cert.org/vuls/id/800113 // If your ISP provided one or more IP addresses for stable // nameservers, you probably want to use them as forwarders. // Uncomment the following block, and insert the addresses replacing // the all-0's placeholder. // forwarders { // 0.0.0.0; // }; forwarders { // My local 192.168.2.113; // Comcast 75.75.75.75; 75.75.76.76; // Google 8.8.8.8; 8.8.4.4; // DNSAdvantage 156.154.70.1; 156.154.71.1; // OpenDNS 208.67.222.222; 208.67.220.220; // Norton 198.153.192.1; 198.153.194.1; // Verizon 4.2.2.1; 4.2.2.2; 4.2.2.3; 4.2.2.4; 4.2.2.5; 4.2.2.6; // Scrubit 67.138.54.100; 207.255.209.66; }; // // // //allow-query { localhost; 192.168.2.0/24; }; //allow-transfer { localhost; 192.168.2.113; }; //also-notify { 192.168.2.113; }; //allow-recursion { localhost; 192.168.2.0/24; }; //======================================================================== // If BIND logs error messages about the root key being expired, // you will need to update your keys. See https://www.isc.org/bind-keys //======================================================================== dnssec-validation auto; auth-nxdomain no; # conform to RFC1035 listen-on-v6 { any; }; }; /etc/bind/named.conf.local cat /etc/bind/named.conf.local // // Do any local configuration here // // Consider adding the 1918 zones here, if they are not used in your // organization //include "/etc/bind/zones.rfc1918"; zone "example.com" { type master; file "/etc/bind/zones/db.example.com"; }; zone "2.168.192.in-addr.arpa" { type master; file "/etc/bind/zones/db.2.168.192.in-addr.arpa"; /etc/bind/zones/db.example.com cat /etc/bind/zones/db.example.com ; ; BIND data file for example.com interface ; $TTL 604800 @ IN SOA yossarian.example.com. root.example.com. ( 1343171970 ; Serial 604800 ; Refresh 86400 ; Retry 2419200 ; Expire 604800 ) ; Negative Cache TTL ; @ IN NS yossarian.example.com. @ IN A 192.168.2.113 @ IN AAAA ::1 @ IN MX 10 yossarian.example.com. ; yossarian IN A 192.168.2.113 router IN A 192.168.2.1 printer IN A 192.168.2.200 ; ns01 IN CNAME yossarian.example.com. www IN CNAME yossarian.example.com. ftp IN CNAME yossarian.example.com. ldap IN CNAME yossarian.example.com. mail IN CNAME yossarian.example.com. /etc/bind/zones/db.2.168.192.in-addr.arpa cat /etc/bind/zones/db.2.168.192.in-addr.arpa ; ; BIND reverse data file for 2.168.192.in-addr interface ; $TTL 604800 @ IN SOA yossarian.example.com. root.example.com. ( 1343171970 ; Serial 604800 ; Refresh 86400 ; Retry 2419200 ; Expire 604800 ) ; Negative Cache TTL ; @ IN NS yossarian.example.com. @ IN A 255.255.255.0 ; 113 IN PTR yossarian.example.com. 1 IN PTR router.example.com. 200 IN PTR printer.example.com. ip route ip route default via 192.168.2.1 dev eth0 metric 100 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.113 I can SSH in to the machine locally at *.2.113 or at whatever address is dynamically assigned when in DHCP "mode". *2.113 is in my router's range and I have ports open and forwarding to the server. Pinging is enabled on the router too. I briefly had a static configuration working but it died after the first reboot. Please let me know what other info you might need. I am beyond frustrated/baffled.

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  • Sending Outlook Invites

    - by Daniel Moth
    Sending an Outlook invite for a meeting (also referred to as S+ in Microsoft) is a simple thing to get right if you just run the quick mental check below, which is driven by visual cues in the Outlook UI. I know that some folks don’t do this often or are new to Outlook, so if you know one of those folks share this blog post with them and if they read nothing else ask them to read step 7. Add on the To line the folks that you want to be at the meeting. Indicate optional invitees. Click on the “To” button to bring up the dialog that lets you move folks to be Optional (you can also do this from the Scheduling Assistant). Set the Reminder according to the attendee that has to travel the most. 5 minutes is the minimum. Use the Response Options and uncheck the "Request Response" if your event is going ahead regardless of who can make it or not, i.e. if everyone is optional. Don’t force every recipient to make an extra click, instead make the extra click yourself - you are the organizer. Add a good subject Make the subject such that just by reading it folks know what the meeting is about. Examples, e.g. "Review…", "Finalize…", "XYZ sync up" If this is only between two people and what is commonly referred to as a one to one, the subject would be something like "MyName/YourName 1:1" Write the subject in such a way that when the recipient sees this on their calendar among all the other items, they know what this meeting is about without having to see location, recipients, or any other information about the invite. Add a location, typically a meeting room. If recipients are from different buildings, schedule it where the folks that are doing the other folks a favor live. Otherwise schedule it wherever the least amount of people will have to travel. If you send me an invite to come to your building, and there is more of us than you, you are silently sending me the message that you are doing me a favor so if you don’t want to do that, include a note of why this is in your building, e.g. "Sorry we are slammed with back to back meetings today so hope you can come over to our building". If this is in someone's office, the location would be something like "Moth's office (7/666)" where in parenthesis you see the office location. If some folks are remote in another building/country, or if you know you picked a time which wasn't free for everyone, add an Online option (click the Lync Meeting button). Add a date and time. This MUST be at a time that is showing on the recipients’ calendar as FREE or at worst TENTATIVE. You can check that on the Scheduling Assistant. The reality is that this is not always possible, so in that case you MUST say something about it in the Invite Body, e.g. "Sorry I can see X has a conflict, but I cannot find a better slot", or "With so many of us there are some conflicts and I cannot find a better slot so hope this works", or "Apologies but due to Y we must have this meeting at this time and I know there are some conflicts, hope you can make it anyway". When you do that, I better not be able to find a better slot myself for all of us, and of course when you do that you have implicitly designated the Busy folks as optional. Finally, the body of the invite. This has the agenda of the meeting and if applicable the courtesy apologies due to messing up steps 6 & 7. This should not be the introduction to the meeting, in other words the recipients should not be surprised when they see the invite and go to the body to read it. Notifying them of the meeting takes place via separate email where you explain the purpose and give them a heads up that you'll be sending an invite. That separate email is also your chance to attach documents, don’t do that as part of the invite. TIP: If you have sent mail about the meeting, you can then go to your sent folder to select the message and click the "Meeting" button (Ctrl+Alt+R). This will populate the body with the necessary background, auto select the mandatory and optional attendees as per the TO/CC line, and have a subject that may be good enough already (or you can tweak it). Long to write, but very quick to remember and enforce since most of it is common sense and the checklist is driven of the visual cues in the UI you use to send the invite. Comments about this post by Daniel Moth welcome at the original blog.

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  • Rkhunter 122 suspect files; do I have a problem?

    - by user276166
    I am new to ubuntu. I am using Xfce Ubuntu 14.04 LTS. I have ran rkhunter a few weeks age and only got a few warnings. The forum said that they were normal. But, this time rkhunter reported 122 warnings. Please advise. casey@Shaman:~$ sudo rkhunter -c [ Rootkit Hunter version 1.4.0 ] Checking system commands... Performing 'strings' command checks Checking 'strings' command [ OK ] Performing 'shared libraries' checks Checking for preloading variables [ None found ] Checking for preloaded libraries [ None found ] Checking LD_LIBRARY_PATH variable [ Not found ] Performing file properties checks Checking for prerequisites [ Warning ] /usr/sbin/adduser [ Warning ] /usr/sbin/chroot [ Warning ] /usr/sbin/cron [ OK ] /usr/sbin/groupadd [ Warning ] /usr/sbin/groupdel [ Warning ] /usr/sbin/groupmod [ Warning ] /usr/sbin/grpck [ Warning ] /usr/sbin/nologin [ Warning ] /usr/sbin/pwck [ Warning ] /usr/sbin/rsyslogd [ Warning ] /usr/sbin/useradd [ Warning ] /usr/sbin/userdel [ Warning ] /usr/sbin/usermod [ Warning ] /usr/sbin/vipw [ Warning ] /usr/bin/awk [ Warning ] /usr/bin/basename [ Warning ] /usr/bin/chattr [ Warning ] /usr/bin/cut [ Warning ] /usr/bin/diff [ Warning ] /usr/bin/dirname [ Warning ] /usr/bin/dpkg [ Warning ] /usr/bin/dpkg-query [ Warning ] /usr/bin/du [ Warning ] /usr/bin/env [ Warning ] /usr/bin/file [ Warning ] /usr/bin/find [ Warning ] /usr/bin/GET [ Warning ] /usr/bin/groups [ Warning ] /usr/bin/head [ Warning ] /usr/bin/id [ Warning ] /usr/bin/killall [ OK ] /usr/bin/last [ Warning ] /usr/bin/lastlog [ Warning ] /usr/bin/ldd [ Warning ] /usr/bin/less [ OK ] /usr/bin/locate [ OK ] /usr/bin/logger [ Warning ] /usr/bin/lsattr [ Warning ] /usr/bin/lsof [ OK ] /usr/bin/mail [ OK ] /usr/bin/md5sum [ Warning ] /usr/bin/mlocate [ OK ] /usr/bin/newgrp [ Warning ] /usr/bin/passwd [ Warning ] /usr/bin/perl [ Warning ] /usr/bin/pgrep [ Warning ] /usr/bin/pkill [ Warning ] /usr/bin/pstree [ OK ] /usr/bin/rkhunter [ OK ] /usr/bin/rpm [ Warning ] /usr/bin/runcon [ Warning ] /usr/bin/sha1sum [ Warning ] /usr/bin/sha224sum [ Warning ] /usr/bin/sha256sum [ Warning ] /usr/bin/sha384sum [ Warning ] /usr/bin/sha512sum [ Warning ] /usr/bin/size [ Warning ] /usr/bin/sort [ Warning ] /usr/bin/stat [ Warning ] /usr/bin/strace [ Warning ] /usr/bin/strings [ Warning ] /usr/bin/sudo [ Warning ] /usr/bin/tail [ Warning ] /usr/bin/test [ Warning ] /usr/bin/top [ Warning ] /usr/bin/touch [ Warning ] /usr/bin/tr [ Warning ] /usr/bin/uniq [ Warning ] /usr/bin/users [ Warning ] /usr/bin/vmstat [ Warning ] /usr/bin/w [ Warning ] /usr/bin/watch [ Warning ] /usr/bin/wc [ Warning ] /usr/bin/wget [ Warning ] /usr/bin/whatis [ Warning ] /usr/bin/whereis [ Warning ] /usr/bin/which [ OK ] /usr/bin/who [ Warning ] /usr/bin/whoami [ Warning ] /usr/bin/unhide.rb [ Warning ] /usr/bin/mawk [ Warning ] /usr/bin/lwp-request [ Warning ] /usr/bin/heirloom-mailx [ OK ] /usr/bin/w.procps [ Warning ] /sbin/depmod [ Warning ] /sbin/fsck [ Warning ] /sbin/ifconfig [ Warning ] /sbin/ifdown [ Warning ] /sbin/ifup [ Warning ] /sbin/init [ Warning ] /sbin/insmod [ Warning ] /sbin/ip [ Warning ] /sbin/lsmod [ Warning ] /sbin/modinfo [ Warning ] /sbin/modprobe [ Warning ] /sbin/rmmod [ Warning ] /sbin/route [ Warning ] /sbin/runlevel [ Warning ] /sbin/sulogin [ Warning ] /sbin/sysctl [ Warning ] /bin/bash [ Warning ] /bin/cat [ Warning ] /bin/chmod [ Warning ] /bin/chown [ Warning ] /bin/cp [ Warning ] /bin/date [ Warning ] /bin/df [ Warning ] /bin/dmesg [ Warning ] /bin/echo [ Warning ] /bin/ed [ OK ] /bin/egrep [ Warning ] /bin/fgrep [ Warning ] /bin/fuser [ OK ] /bin/grep [ Warning ] /bin/ip [ Warning ] /bin/kill [ Warning ] /bin/less [ OK ] /bin/login [ Warning ] /bin/ls [ Warning ] /bin/lsmod [ Warning ] /bin/mktemp [ Warning ] /bin/more [ Warning ] /bin/mount [ Warning ] /bin/mv [ Warning ] /bin/netstat [ Warning ] /bin/ping [ Warning ] /bin/ps [ Warning ] /bin/pwd [ Warning ] /bin/readlink [ Warning ] /bin/sed [ Warning ] /bin/sh [ Warning ] /bin/su [ Warning ] /bin/touch [ Warning ] /bin/uname [ Warning ] /bin/which [ OK ] /bin/kmod [ Warning ] /bin/dash [ Warning ] [Press <ENTER> to continue] Checking for rootkits... Performing check of known rootkit files and directories 55808 Trojan - Variant A [ Not found ] ADM Worm [ Not found ] AjaKit Rootkit [ Not found ] Adore Rootkit [ Not found ] aPa Kit [ Not found ] Apache Worm [ Not found ] Ambient (ark) Rootkit [ Not found ] Balaur Rootkit [ Not found ] BeastKit Rootkit [ Not found ] beX2 Rootkit [ Not found ] BOBKit Rootkit [ Not found ] cb Rootkit [ Not found ] CiNIK Worm (Slapper.B variant) [ Not found ] Danny-Boy's Abuse Kit [ Not found ] Devil RootKit [ Not found ] Dica-Kit Rootkit [ Not found ] Dreams Rootkit [ Not found ] Duarawkz Rootkit [ Not found ] Enye LKM [ Not found ] Flea Linux Rootkit [ Not found ] Fu Rootkit [ Not found ] Fuck`it Rootkit [ Not found ] GasKit Rootkit [ Not found ] Heroin LKM [ Not found ] HjC Kit [ Not found ] ignoKit Rootkit [ Not found ] IntoXonia-NG Rootkit [ Not found ] Irix Rootkit [ Not found ] Jynx Rootkit [ Not found ] KBeast Rootkit [ Not found ] Kitko Rootkit [ Not found ] Knark Rootkit [ Not found ] ld-linuxv.so Rootkit [ Not found ] Li0n Worm [ Not found ] Lockit / LJK2 Rootkit [ Not found ] Mood-NT Rootkit [ Not found ] MRK Rootkit [ Not found ] Ni0 Rootkit [ Not found ] Ohhara Rootkit [ Not found ] Optic Kit (Tux) Worm [ Not found ] Oz Rootkit [ Not found ] Phalanx Rootkit [ Not found ] Phalanx2 Rootkit [ Not found ] Phalanx2 Rootkit (extended tests) [ Not found ] Portacelo Rootkit [ Not found ] R3dstorm Toolkit [ Not found ] RH-Sharpe's Rootkit [ Not found ] RSHA's Rootkit [ Not found ] Scalper Worm [ Not found ] Sebek LKM [ Not found ] Shutdown Rootkit [ Not found ] SHV4 Rootkit [ Not found ] SHV5 Rootkit [ Not found ] Sin Rootkit [ Not found ] Slapper Worm [ Not found ] Sneakin Rootkit [ Not found ] 'Spanish' Rootkit [ Not found ] Suckit Rootkit [ Not found ] Superkit Rootkit [ Not found ] TBD (Telnet BackDoor) [ Not found ] TeLeKiT Rootkit [ Not found ] T0rn Rootkit [ Not found ] trNkit Rootkit [ Not found ] Trojanit Kit [ Not found ] Tuxtendo Rootkit [ Not found ] URK Rootkit [ Not found ] Vampire Rootkit [ Not found ] VcKit Rootkit [ Not found ] Volc Rootkit [ Not found ] Xzibit Rootkit [ Not found ] zaRwT.KiT Rootkit [ Not found ] ZK Rootkit [ Not found ] [Press <ENTER> to continue] Performing additional rootkit checks Suckit Rookit additional checks [ OK ] Checking for possible rootkit files and directories [ None found ] Checking for possible rootkit strings [ None found ] Performing malware checks Checking running processes for suspicious files [ None found ] Checking for login backdoors [ None found ] Checking for suspicious directories [ None found ] Checking for sniffer log files [ None found ] Performing Linux specific checks Checking loaded kernel modules [ OK ] Checking kernel module names [ OK ] [Press <ENTER> to continue] Checking the network... Performing checks on the network ports Checking for backdoor ports [ None found ] Checking for hidden ports [ Skipped ] Performing checks on the network interfaces Checking for promiscuous interfaces [ None found ] Checking the local host... Performing system boot checks Checking for local host name [ Found ] Checking for system startup files [ Found ] Checking system startup files for malware [ None found ] Performing group and account checks Checking for passwd file [ Found ] Checking for root equivalent (UID 0) accounts [ None found ] Checking for passwordless accounts [ None found ] Checking for passwd file changes [ Warning ] Checking for group file changes [ Warning ] Checking root account shell history files [ None found ] Performing system configuration file checks Checking for SSH configuration file [ Not found ] Checking for running syslog daemon [ Found ] Checking for syslog configuration file [ Found ] Checking if syslog remote logging is allowed [ Not allowed ] Performing filesystem checks Checking /dev for suspicious file types [ Warning ] Checking for hidden files and directories [ Warning ] [Press <ENTER> to continue] System checks summary ===================== File properties checks... Required commands check failed Files checked: 137 Suspect files: 122 Rootkit checks... Rootkits checked : 291 Possible rootkits: 0 Applications checks... All checks skipped The system checks took: 5 minutes and 11 seconds All results have been written to the log file (/var/log/rkhunter.log)

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  • Poor Customer Service Example

    - by MightyZot
    Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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  • The Apple iPad &ndash; I&rsquo;m gonna get it!

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). Well, heck, here comes another non-techie blogpost. You know I’m a geek, so I love gadgets! I found it RATHER interesting to see all the negative news on the blogosphere about the iPad. The main bitch points are - No Multi tasking No Flash Just a bigger iPhone. So here’s the deal! My view is, the above 3 are EXACTLY what I had personally hoped for in the Apple iPad. Before the release, I had gone on the record saying - “If the Apple Tablet is able to run full fledged iTunes (so I can get rid of iTunes on my desktop, I don’t like iTunes on Windows), can browse the net, can read PDFs, and will be under $1000, I’ll buy it”. Well, so, the released iPad wasn’t exactly like my dream tablet. The biggest downer IMO was it’s inability to run full iTunes. But, really, in retrospect, I like the newly released iPad. And here is why. No Multi tasking and No Flash, means much better battery life. Frankly, I rarely multi task on my laptop/desktop .. yeah I know my OS does .. but ME – I don’t multi task, and I don’t think you do either!! As I type this blogpost, I have a few windows running behind the scenes, but they are simply waiting for me to get back to them. The only thing truly running and I am making use of, other than this blogost, is media player playing some music – which the iPad can do. Also, I am logged into IM/Email – which again, iPad can do via notifications. It does the limited multitasking I need, without chewing down on batteries. Smart thinking, precisely the reason I love the iPhone. I don’t want a bulky battery consuming machine. Lack of flash? Okay sure, I can’t see Hulu on my iPad. That’s some loss. I can see youtube. Also, per Adobe I can’t see some porn sites, which I don’t want to see on my iPad. But, Flash is heavy. Especially flash video. My dream is to see silverlight run on the iPhone and iPad. No flash = not such a big loss. Speaking of battery life – 10 hours is plenty. I haven’t been away from electricity for that long usually, so I’m okay with charging it up when it runs low. It’s really not such a big deal honestly. Finally, eBook functionality – wow! I went on the record saying, eBook readers are not for me, but seriously, the iPad is perfect for my eBook needs at least. And as far it being just a bigger iPhone? I’ve always wanted a bigger iPhone, precisely for the eBook reading experience. I love my iPhone, I love the apps on it. The only thing that sucks about the iPhone is battery life, but other than that, it is the best gadget I have ever bought! And something that runs on mobile chips, is that thin, and those newly written apps .. mail, calendar .. I am very very excited to get my iPad, which will be the 64gig 3G version. The biggest plus in an iPad ……… no contract on data. I am *hoping*, this means that I can buy a SIM card in Europe, and use the iPad here. That would be killer awesome! But hey, if I had to pick downers in the iPad, they would be - - I wish they had a 128G Version. Now that we have a good video viewing machine, I know I’d chew up space quickly.- Sync over WIFI, seriously Apple.  Both for iPhone and iPad.- 3 month wait!!- Existing iPhone users should get a discount on the iPad data plan. Comment on the article ....

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  • Core Plot causing crash on device but not simulator.

    - by Eric
    I'm using core plot to create a small plot in one of my view controllers. I have been pulling my hair out trying to track down this error. I install on the simulator and it works fine but as soon as I put it on my device I get the following error: 2010-02-04 22:15:37.394 Achieve[127:207] *** -[NSCFString drawAtPoint:withTextStyle:inContext:]: unrecognized selector sent to instance 0x108530 2010-02-04 22:15:37.411 Achieve[127:207] *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSCFString drawAtPoint:withTextStyle:inContext:]: unrecognized selector sent to instance 0x108530' 2010-02-04 22:15:37.427 Achieve[127:207] Stack: ( 843263261, 825818644, 843267069, 842763033, 842725440, 253481, 208187, 823956912, 823956516, 823956336, 823953488, 823952500, 823985628, 842717233, 843010887, 843009055, 860901832, 843738160, 843731504, 8797, 8692 ) terminate called after throwing an instance of 'NSException' Program received signal: “SIGABRT”. Debugger Output (as requested): #0 0x33b3db2c in __kill #1 0x33b3db20 in kill #2 0x33b3db14 in raise #3 0x33b54e3a in abort #4 0x33c5c398 in __gnu_cxx::__verbose_terminate_handler #5 0x313918a0 in _objc_terminate #6 0x33c59a8c in __cxxabiv1::__terminate #7 0x33c59b04 in std::terminate #8 0x33c59c2c in __cxa_throw #9 0x3138fe5c in objc_exception_throw #10 0x32433bfc in -[NSObject doesNotRecognizeSelector:] #11 0x323b8b18 in ___forwarding___ #12 0x323af840 in __forwarding_prep_0___ #13 0x0003de28 in -[CPTextLayer renderAsVectorInContext:] at CPTextLayer.m:117 #14 0x00032d3a in -[CPLayer drawInContext:] at CPLayer.m:146 #15 0x311c95b0 in -[CALayer _display] #16 0x311c9424 in -[CALayer display] #17 0x311c9370 in CALayerDisplayIfNeeded #18 0x311c8850 in CA::Context::commit_transaction #19 0x311c8474 in CA::Transaction::commit #20 0x311d05dc in CA::Transaction::observer_callback #21 0x323ad830 in __CFRunLoopDoObservers #22 0x323f5346 in CFRunLoopRunSpecific #23 0x323f4c1e in CFRunLoopRunInMode #24 0x335051c8 in GSEventRunModal #25 0x324a6c30 in -[UIApplication _run] #26 0x324a5230 in UIApplicationMain #27 0x0000225c in main at main.m:14 Here is my viewDidLoad method: - (void)viewDidLoad { [super viewDidLoad]; self.view.backgroundColor = [[UIColor alloc] initWithPatternImage:[UIImage imageNamed:@"bg.png"]]; [self loadData]; self.graph = [[CPXYGraph alloc] initWithFrame: self.plotView.frame]; CPLayerHostingView *hostingView = self.plotView; hostingView.hostedLayer = graph; graph.paddingLeft = 50; graph.paddingTop = 10; graph.paddingRight = 10; graph.paddingBottom = 10; percentFormatter = [[NSNumberFormatter alloc] init]; [percentFormatter setPercentSymbol:@"%"]; [percentFormatter setNumberStyle:NSNumberFormatterPercentStyle]; [percentFormatter setLocale: [NSLocale currentLocale]]; [percentFormatter setMultiplier:[NSNumber numberWithInt:1]]; [percentFormatter setMaximumFractionDigits:0]; CPXYPlotSpace *plotSpace = (CPXYPlotSpace *)graph.defaultPlotSpace; plotSpace.xRange = [CPPlotRange plotRangeWithLocation:CPDecimalFromFloat(0) length:CPDecimalFromFloat(maxX)]; plotSpace.yRange = [CPPlotRange plotRangeWithLocation:CPDecimalFromFloat(minY) length:CPDecimalFromFloat(maxY-minY)]; CPLineStyle *lineStyle = [[CPLineStyle lineStyle]retain]; lineStyle.lineColor = [CPColor grayColor]; lineStyle.lineWidth = 1.0f; CPTextStyle *whiteText = [CPTextStyle textStyle]; whiteText.color = [CPColor whiteColor]; CPXYAxisSet *axisSet = (CPXYAxisSet *)graph.axisSet; // axisSet.xAxis.majorIntervalLength = [[NSDecimalNumber decimalNumberWithString:@"0"]decimalValue]; axisSet.xAxis.minorTicksPerInterval = 0; axisSet.xAxis.majorTickLineStyle = nil; axisSet.xAxis.minorTickLineStyle = nil; axisSet.xAxis.axisLineStyle = lineStyle; axisSet.xAxis.minorTickLength = 0; axisSet.xAxis.majorTickLength = 0; axisSet.xAxis.labelFormatter = nil; axisSet.xAxis.labelTextStyle = nil; axisSet.yAxis.majorIntervalLength = [[NSDecimalNumber decimalNumberWithString:intY]decimalValue]; axisSet.yAxis.minorTicksPerInterval = 5; axisSet.yAxis.majorTickLineStyle = lineStyle; axisSet.yAxis.minorTickLineStyle = lineStyle; axisSet.yAxis.axisLineStyle = lineStyle; axisSet.yAxis.minorTickLength = 2.0f; axisSet.yAxis.majorTickLength = 4.0f; axisSet.yAxis.labelFormatter = percentFormatter; axisSet.yAxis.labelTextStyle = whiteText; CPScatterPlot *xSquaredPlot = [[[CPScatterPlot alloc]initWithFrame:graph.defaultPlotSpace.graph.bounds] autorelease]; xSquaredPlot.identifier = @"Plot"; xSquaredPlot.dataLineStyle.lineWidth = 4.0f; xSquaredPlot.dataLineStyle.lineColor = [CPColor yellowColor]; xSquaredPlot.dataSource = self; [graph addPlot:xSquaredPlot]; } Any help would be appreciated!

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