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• SMTP Unreachable from Specific Networks

  - by Jason George

  I host my business site through a VPS account. The instance runs Ubuntu and I'm using POSTFIX+Dovecot as my mail server. For the most part, the mail server works fine. I have noticed, however, that I can not send mail from specific local networks. I noticed this at a client's office serval months ago. I can receive email, but any time I tried to send mail when connected to their network the connection would time out. Since I could send my mail after leaving, I chalked it up to improper network configuration and didn't worry about it. Unfortunately I've recently moved, switched service providers, and am forced to use the service providers router due to the special set-up they put in place to give me DSL in the sticks--well beyond the typical range for a DSL run. Now I'm unable to send email from home, which is a problem. I have tried sending email through my phone (using cellular service rather than my DSL) just to confirm the server is currently working. I'm not even sure where start debugging. Any ideas on how I might track down the issue would be greatly appreciated.

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• DHCP forwarding behind access list on a Cisco Catalyst

  - by Ásgeir Bjarnason

  I'm having some trouble with forwarding DHCP from a subnet behind an access list on a Cisco Catalyst 4500 switch. I'm hoping somebody can see the mistake I'm making. The subnet is defined like this: (first three octets of IP addresses and vrf name anonymized) interface Vlan40 ip vrf forwarding vrf_name ip address 10.10.10.126 255.255.255.0 secondary ip address 10.10.10.254 255.255.255.0 ip access-group 100 out ip helper-address 10.10.20.36 no ip redirects I tried turning on a VMWare machine on this subnet that was configured to use DHCP, but I never got a DHCP response and the DHCP server didn't receive a request. I tried putting the following in the access-list: access-list 100 permit udp host 10.10.10.254 host 10.10.20.36 eq bootps access-list 100 permit udp host 10.10.10.254 host 10.10.20.36 eq bootpc access-list 100 permit udp host 10.10.20.36 host 10.10.10.254 eq bootps access-list 100 permit udp host 10.10.20.36 host 10.10.10.254 eq bootpc That didn't help. Can anybody see what the problem is? I know that the DHCP server works; our whole network is running off of this DHCP server I also know that the subnet works because we have active servers running on the network The DHCP scope is already defined on the DHCP server The subnet is correctly defined on the VMWare server (already servers running on the subnet on VMWare) Edit 2012-10-19: This is solved! The subnet had formerly been defined as a /25 network, but was then expanded into a /24 network. When the DHCP scope was altered after this change it was done incorrectly; the gateway was moved to .254, the leasable IP range was in the lower half of the /24 subnet but we forgot to change the CIDR prefix from /25 into /24. This happened some 2 years ago, and we didn't need to use DHCP on this server network again until this week. Thank you MDMarra and Jason Seemann for looking at the question and trying to troubleshoot. Now I'm wondering if I should mark Jason's answer as the accepted answer (I am new to the Stack Exchange network, so I don't know the etiquette of what to do if I misstated the question like in this case).

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• Completely automated DVD insert-rip-compress-eject workflow

  - by Kevin L.

  (Partially inspired by this question.) Background: I have a PC hidden away behind an HD LCD in custom-built entertainment center. The only visible part of the PC is an external DVD drive, mounted above the Wii. The PC happens to have Windows XP on it; Hackintoshing and Linux might be possible, but I've had issues with drivers for the sound card before. Let's just assume that OS X and Linux are a no-go unless they provide a truly awesome and simple solution for this particular problem. Goal: I would like to have a completely automated workflow for ripping DVDs. Something like this: Push the eject button on the DVD drive, insert the DVD. PC recognizes that this is a video DVD (as opposed to data). PC rips DVD to hard drive. PC finishes ripping, and ejects the DVD tray. PC compresses DVD image into some format that an Xbox 360 can read. PC copies finished compressed video file to a particular folder, so that it can be read into a WMP11 library and seamlessly played by the Xbox 360. PC cleans up all temporary files. Done. The impetus to have this be completely automated is that I’ll never need to switch the TV to the PC’s input and fiddle with the wireless keyboard. That’s just needless user intervention. The UI doesn’t have to be pretty. Nor do I care about speed. And I can probably bridge several of the gaps with some creative Perl use. But it seems likely that many (or all) of the parts should already exist. Any thoughts?

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• Windows Server 2003 DHCP not handing out IPs

  - by SnOrfus

  I'm trying to setup a home server (to tinker with) as a domain controller. I've setup the domain and I've installed DHCP and setup a scope without any exclusions (with the default range of 192.168.0.1-254). My client machine is a Windows 7 (RC) machine and it has a connection but can't get an IP address. Even if I try setting the IP to a static 192.168.0.2 and there is still no connectivity. I can ping it from the server, but pinging the server from the client just times out. The only thing between the server and the client is a 24 port switch (D-Link DES-1024D). edit Ok, it turned out that the interfaces were setup backwards in the NAT settings (the internal nic connection was set to public and the external nic connection was set to private). I changed this and all was OK.... sort-of. Problem is now: If I set a static ip on the client (where I am typing this from) all is fine. BUT; when I set it to get it from DHCP, I get a correct IP from the server (192.168.0.2) but there is no internet on the client; but I can still ping the server fine from the client (which makes sense cause I was able to get an IP from it). edit I ended up just removing the Routing and DHCP server roles and just going with ICS for the time being until I get my hands on some better learning tools.

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• GRE Tunnel over IPsec with Loopback

  - by Alek

  I'm having a really hard time trying to estabilish a VPN connection using a GRE over IPsec tunnel. The problem is that it involves some sort of "loopback" connection which I don't understand -- let alone be able to configure --, and the only help I could find is related to configuring Cisco routers. My network is composed of a router and a single host running Debian Linux. My task is to create a GRE tunnel over an IPsec infrastructure, which is particularly intended to route multicast traffic between my network, which I am allowed to configure, and a remote network, for which I only bear a form containing some setup information (IP addresses and phase information for IPsec). For now it suffices to estabilish a communication between this single host and the remote network, but in the future it will be desirable for the traffic to be routed to other machines on my network. As I said this GRE tunnel involves a "loopback" connection which I have no idea of how to configure. From my previous understanding, a loopback connection is simply a local pseudo-device used mostly for testing purposes, but in this context it might be something more specific that I do not have the knowledge of. I have managed to properly estabilish the IPsec communication using racoon and ipsec-tools, and I believe I'm familiar with the creation of tunnels and addition of addresses to interfaces using ip, so the focus is on the GRE step. The worst part is that the remote peers do not respond to ping requests and the debugging of the general setup is very difficult due to the encrypted nature of the traffic. There are two pairs of IP addresses involved: one pair for the GRE tunnel peer-to-peer connection and one pair for the "loopback" part. There is also an IP range involved, which is supposed to be the final IP addresses for the hosts inside the VPN. My question is: how (or if) can this setup be done? Do I need some special software or another daemon, or does the Linux kernel handle every aspect of the GRE/IPsec tunneling? Please inform me if any extra information could be useful. Any help is greatly appreciated.

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• Server Names Inside Private Network

  - by thyandrecardoso

  Our office has a private network, where any requests on a (pre-determined) public IP are forwarded to a private IP inside said network. On that private IP, we've got a server running several services, including HTTP servers, and SCM systems. We only control our private network, having no control on the public IP configuration. We bought a domain name, and pointed it to that public IP, so people can access our services from the outside. But, when inside the office, people can't use that DNS name, because the server and any other hosts inside the network share the same public IP! For desktops, inside the office network, dealing with names is really easy: one entry on the hosts file and we're done. However, for laptops, that keep going in and out, and need to access services inside the office, the naming is really annoying. I don't know the "standard" process for dealing with these kind of situations. I've considered installing BIND in the office, and make people configure their wireless and wired connections to use that DNS server. What is the correct approach in this situation? If using BIND (or any other DNS server) is the answer, how should I configure it so that people inside the office can use it to get our custom names, and get forwarded to the ISP DNS when trying to reach the internet?

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• Windows CE restores default configuration after restart (Motorola MC3190)

  - by jarek

  Good morning, everyone! I have a problem with Motorola MC3190 hand scanner running on Windows CE. I've got few of those to make a new program for some kind of warehouse. There is already installed program which have been used by the customers before, so I delete this one and instead I install my new software which I've just made. It is running very well, but when I take out the battery and leave the device for entire night without power supply, it restores the whole configuration, so the old program is back, the wireless configuration is back and... Yeah. The scanner is restored to the configuration which was running when I received it few weeks ago. What I want to do is to set the whole configuration of the scanner so after a long power-off my program and my configuration will be restored. I truly believe someone knows how to do it. The time is running out, and I believe that the customer will be kind of annoyed when he will change the battery and the program which he bought will be gone. ;-) Regards, Jarek

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• Cannot open Pivot Table source file

  - by Ken

  Excel Pivot table error is: Cannot open Pivot Table source file C:\Users\UserName\AppData\Roaming\Microsoft\Excel\DatabaseName (version1).TableName I’ve seen other questions and answers with the same topic, but I think this is different. I believe I know why the error is occurring: Excel closed unexpectantly and did autosave with (version1) attached to the original file name and saved it in the C:\User etc. above , which is the default recovery location. I opened the recovered file in Excel, saved it as version1 on the server where the original file was located, deleted the original file, and renamed the version1 to the original name. When I go to PivotTable Tools? Options? Change Data Source, it shows only the Table and Range, which are correct, but it does not show the file name or path. The version1 and the renamed file both had the same structure, so the same source table was in both, by they were different files. How do I change the source file from what it is looking for to my renamed file? PS- The (version1) file that it says it is looking for is not in the autosave location, i.e. it is not at the path where it says it is looking in. Thank you for any help Ken

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• suggestions for firewall/router project using *BSD or Linux

  - by Adeodatus

  Hi All, I have a project in mind and I'd love to hear some ideas on some open source solutions with COTS hardware. I have a few 24 and/or 48 port managed layer2 switches with customers potentially on each port (though its usually about 20-30). Right now the switch has a bridged network and backhaul the traffic to our core to a centralized DHCP server. I need to move them to a NAT solution and, while doing this, I'd like to protect the customers on each port from the customer traffic on the other ports. I also need to be able to port forward from the public side of the firewall/nat box to specific hardware on the inside of the nat machine (easy enough, I know). My first thoughts are to build an appliance-like box (the fewer moving parts the better) that can do filtering and NAT with rfc1918 an address range being handed out via a DHCP server on the appliance. A caching DNS server on the appliance would be a plus since we backhaul everything to the core. I'd like to run FreeBSD but I'm open. Now, to try to limit the broadcast traffic thats visible I was thinking of doing each port on the switch as a different vlan and have the switch do trunking to the private NIC on the FreeBSD/appliance. I'd probably need to do some magic on the freebsd NIC to get this working but it should. We have the parts to build these systems. So, does this make sense? Are there any other solutions out there that we don't have to spend money on but can use our parts to create something? Are there any good distros that could do this already (monowall)?? I may or may not admin this solution so a secure web configuration and management tool would be a plus in the other admins' minds. Thoughts?

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• Internet connection & IIS stopped on windows xp after VMware server 2 installation

  - by Eduardo Xavier

  Hi, I'm running a local network. My IP ranges from 192.168.1.2 to 192.168.1.15. All IP are static ones. And my router's IP is 192.168.1.1 and I provide it as default gateway and preferred DNS server on client machines. Everything worked fine on this scenario. I could use internet and reach services on other machines. BUT I have installed VMware server 2 on the windows XP to host windows 2003 Virtual Machine (VM). I set the following configuration: Windows XP's => 192.168.1.11. Windows 2003 => 192.168.1.12. (virtual machine) This approach worked just fine as it used to work with Microsoft Virtual PC. I can access mysql & IIS websites on the windows 2003 virtual machine. BUT two things doesn't work anymore on the Windows XP: internet connection - but I can see the MAC address on the wireless router IIS - Ping on 127.0.0.1 it's ok as I can hit localhost:8222 nor localhost Does anyone knows how to fix any of this? (at least the internet connection)

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• Bridged network on OS X only gets UDP broadcast traffic

  - by a paid nerd

  I've created a bridged network Mac OS X 10.8.5 using ifconfig and TUNTAP for OS X to bridge my wireless connection, en0, with a virtual interface, tap0, which I can use for guest VMs: $ sudo sysctl -w net.inet.ip.forwarding=1 $ sudo sysctl -w net.link.ether.inet.proxyall=1 $ sudo sysctl -w net.inet.ip.fw.enable=1 $ sudo ifconfig bridge0 create $ sudo ifconfig bridge0 addm en0 addm tap0 $ sudo ifconfig bridge0 up $ ifconfig en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether 28:cf:xx:xx:xx:xx inet6 xxxx::xxxx:xxxx:xxxx:xxxx%en0 prefixlen 64 scopeid 0x4 inet 192.168.100.64 netmask 0xffffff00 broadcast 192.168.100.1 media: autoselect status: active bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether ac:de:xx:xx:xx:xx Configuration: priority 0 hellotime 0 fwddelay 0 maxage 0 ipfilter disabled flags 0x2 member: en0 flags=3<LEARNING,DISCOVER> port 4 priority 0 path cost 0 member: tap0 flags=3<LEARNING,DISCOVER> port 8 priority 0 path cost 0 tap0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 ether ca:3d:xx:xx:xx:xx open (pid 88244) However, if I tcpdump -i tap0, I only see broadcast traffic. Shouldn't I see a mirror of everything on en0? (192.168.100.33, the host doing the broadcasting, is another unrelate, noisy server on my LAN.) (I asked a similar question here and will probably close it.)

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• How to whitelist external access to an internal webserver via Cisco ACLs?

  - by Josh

  This is our company's internet gateway router. This is what I want to accomplish on our Cisco 2691 router: All employees need to be able to have unrestricted access to the internet (I've blocked facebook with an ACL, but other than that, full access) There is an internal webserver that should be accessible from any internal IP address, but only a select few external IP addresses. Basically, I want to whitelist access from outside the network. I don't have a hardware firewall appliance. Until now, the webserver has not needed to be accessible externally... or in any case, the occasional VPN has sufficed when needed. As such, the following config has been sufficient: access-list 106 deny ip 66.220.144.0 0.0.7.255 any access-list 106 deny ip ... (so on for the Facebook blocking) access-list 106 permit ip any any ! interface FastEthernet0/0 ip address x.x.x.x 255.255.255.248 ip access-group 106 in ip nat outside fa0/0 is the interface with the public IP However, when I add... ip nat inside source static tcp 192.168.0.52 80 x.x.x.x 80 extendable ...in order to forward web traffic to the webserver, that just opens it up entirely. That much makes sense to me. This is where I get stumped though. If I add a line to the ACL to explicitly permit (whitelist) an IP range... something like this: access-list 106 permit tcp x.x.x.x 0.0.255.255 192.168.0.52 0.0.0.0 eq 80 ... how do I then block other external access to the webserver while still maintaining unrestricted internet access for internal employees? I tried removing the access-list 106 permit ip any any. That ended up being a very short-lived config :) Would something like access-list 106 permit ip 192.168.0.0 0.0.0.255 any on an "outside-inbound" work?

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• OS X can't copy files from Windows Home Server...over wifi.

  - by John Clayton

  I'm a brand spanking new user of OS X, coming from a lifetime of Windows use. I've been setting up my new Macbook Pro and have run into a very unusual problem. Over wifi, I am unable to copy files to or from my Windows Home Server. The problem seems to exist only over wifi, and only to WHS. Here are the details of my setup: 2010 Macbook Pro (Core i7), OS X 10.6.3 Windows Home Server PP3 (virtualized in XenServer 5.5) Windows 7 Ultimate x64 desktop Windows 7 Ultimate x64 in Boot Camp D-Link DIR-655 wireless N router Here is what I've done to narrow down the problem: Files copy fine from WHS to OS X when using gigabit ethernet Files copy fine from desktop to OS X when using gigabit ethernet Files fail to copy from WHS to OS X when using wifi (error -51) Files copy fine from desktop to OS X when using wifi Files copy fine from WHS to Boot Camp when using wifi Files copy fine from desktop to Boot Camp when using wifi From what I can tell, it seems to be some sort of issue between OS X and WHS, but I can't for the life of me see what would be different between shares on WHS and my desktop. They are both connected using smb://ADDRESS (I've tried both by IP and name). I can browse the shares on the WHS, but copying to OS X fails. I originally found the issue while installing VS2010 off an ISO from WHS, mounted to a Windows 7 VM using VMware Fusion. During the installation the VM was unusable - even the clock got behind the host be about 8 minutes. Once I plugged in the ethernet and disabled the wifi things picked up and finished quickly. The Fusion 3.1 RC is the only I think of that I installed that may have messed with the wifi driver. I've also tried resetting the wifi router, and have changed it from being G & N to N-only. Under Boot Camp I get similar speeds as my wife's N laptop. Any ideas? Thanks!

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• What do "Unknown SSAP" and "Unknown DSAP" mean in tcpdump?

  - by lacker

  While trying to fix a problem with intermittently losing internet connection on a machine with a wireless connection to a router, I ran tcpdump and noticed packets with "Unknown SSAP" and "Unknown DSAP" errors coming at a rate of a few per second. 20:27:21.703178 00:24:a5:af:24:f6 (oui Unknown) Unknown SSAP 0xde > 1c:65:9d:48:38:95 (oui Unknown) Unknown DSAP 0xe2 Information, send seq 0, rcv seq 16, Flags [Response], length 171 20:27:21.724726 00:24:a5:af:24:f6 (oui Unknown) Unknown SSAP 0xde > 1c:65:9d:48:38:95 (oui Unknown) Unknown DSAP 0xe2 Information, send seq 0, rcv seq 16, Flags [Response], length 104 20:27:21.746449 00:24:a5:af:24:f6 (oui Unknown) Unknown SSAP 0xde > 1c:65:9d:48:38:95 (oui Unknown) Unknown DSAP 0xe4 Information, send seq 0, rcv seq 16, Flags [Response], length 88 20:27:21.970963 00:24:a5:af:24:f6 (oui Unknown) Unknown SSAP 0xde > 1c:65:9d:48:38:95 (oui Unknown) Unknown DSAP 0xe8 Information, send seq 0, rcv seq 16, Flags [Response], length 76 20:27:22.016565 00:24:a5:af:24:f6 (oui Unknown) Unknown SSAP 0xde > 1c:65:9d:48:38:95 (oui Unknown) Unknown DSAP 0xea Information, send seq 0, rcv seq 16, Flags [Response], length 88 20:27:22.038471 00:24:a5:af:24:f6 (oui Unknown) Unknown SSAP 0xde > 1c:65:9d:48:38:95 (oui Unknown) Unknown DSAP 0xea Information, send seq 0, rcv seq 16, Flags [Response], length 171 What does the "Unknown SSAP" and "Unknown DSAP" mean, and does it indicate a problem?

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• unable to ping hostname, but \\hostname\\c$ works!?

  - by ciscokid

  I'm having a strange issue on my initial lab setup. Situation: Host with OS Server 2008 R2 64bit, on this host a Virtual Machine in Hyper-V with OS Server 2008 SP1 32bit. The virtual machine has a fixed ip, and is referring to itself for the preferred DNS Server (dns server role has been installed). The host has tcp/ip set to automatic (so automatic ip from router, and dns/gateway = router). Both are able to ping each other on IP address (same ip range). Both are NOT able to ping each other on hostname (sounds logic because virtual machine dns server does not yet have a dns record for the hostmachine). But here's the strange thing: I am able to set up a working network mapping on the Virtual Machine to the host: \hostname\c$. The first thing I thougt was 'something' is blocking the ping request, so I completely disabled Windows Firewall on both Virtual Machine and host. Still pinging on hostname in both ways didn't work, yet I am able to access the network mapping on hostname. There is no extra software installed on both systems (clean windows server 2008).Can someone tell me what is causing this? I always thought: ping on IP address works = network mapping on IP address works. Pinging on hostname doesn't work = network mapping on hostname doesn't work neither. Where am I wrong? Looking forward to your advice!

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• Problem linking two Cisco routers with a static route

  - by Chris Kaczor

  I'm trying to link two Cisco routers with a static route and I haven't been able to get it working as expected. Here is the basic setup: Router 1 - WRV210 - 192.168.1.1 - connected to cable modem Router 2 - RV120W - 192.168.2.1 I already have several machines on Router 1 that are working and I want to setup Router 2 with a few other machines on the different subnet. Here is what I've configured: Connected the WAN port on Router 2 to a LAN port on Router 1 Configured Router 1 to give 192.168.1.2 to Router 2 via DHCP Configured Router 1 with a static route (192.168.2.0 mask 255.255.255.0) to 192.168.1.2 using the LAN & Wireless interface Disabled the firewall on Router 2 (since it is covered by Router 1) Configured Router 2 to "Router" mode instead of "NAT" mode Configured Router 2 with a static route (192.168.1.0 mask 255.255.255.0) to 192.168.1.1 using the WAN interface From the research I've done I think that should be enough but things aren't working exactly as expected: Router 2 can ping 192.168.1.1 and 192.168.1.101 (a machine on router 1) A machine on Router 2 can ping 192.168.1.1 and 192.168.1.101 (a machine on router 1) ping 192.168.1.1 and 192.168.1.101 (a machine on router 1) Router 1 can NOT ping 192.168.2.1 or 192.168.2.101 (a machine on router 2) A machine on Router 1 can NOT ping 192.168.2.1 or 192.168.2.101 (a machine on router 2) can NOT ping 192.168.2.1 or 192.168.2.101 (a machine on router 2) Router 1 and a machine on Router 1 can ping 192.168.1.2 (Router 2 itself) I'm confused as to why Router 1 cannot talk to the 192.168.2.0/255.255.255.0 subnet. Any help would be greatly appreciated.

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• Windows 7 - Windows XP - sharing - why isn't working?

  - by durumdara

  Hi! This is seems to be "hardware" and not "software" / "programming" question, but I need to use this share in my programs, so it is "close to programming". We had an XP based wireless network. The server is XP Professional, the clients are XP Home (Notebooks). This was working well with folder sharing (with user rights, not simple share). Then we replaced the one of the notebook with Win7/X64 notebook. First time this can reach the server, and the another client too. Later I went to another sites, and connect to another servers, another networks. And then, when I return to this network, I saw that I cannot connect to this server. Nothing of resources I see, and when try to dbl click on this computer, I got login window, where I can write anything, never I can login... The interesting part, that: Another XP home can see the server, can login as quest, or with other user. The server can see the XP home notebook. The Win7 can see the notebook's shared folders, and XP home can see the Win7 shared folders. The server can see the Win7 folders, BUT: the Win7 cannot see the server folders. Cannot see the resources too... The Win7 is in "work networking group", the group name is not mshome. I tried everything on the server, I tried to remove MS client, restore it with simple sharing, set guest password, etc., but I lost the possibilities to access this server from Win7. Does anyone have any idea what I need to see, what I need to set to access these resource - to use them in my programs? Thanks for every info, link: dd

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• SFTP only works occasionally

  - by 82din

  I suddenly get this error using SFTP: Status: Connecting to example.com... Response: fzSftp started Command: open "[email protected]" 22 Command: Pass: ********* Status: Connected to example.com Status: Retrieving directory listing... Command: pwd Response: Current directory is: "/root" Command: ls Status: Listing directory /root Error: Connection timed out Error: Failed to retrieve directory listing I tried using FileZila, Cyberduck, Shell (Terminal), same result. However, it worked fine today (just a few seconds) in Passive mode. I guess something changed in my network, so I have tried both: Active and Passive mode: Connecting to probe.filezilla-project.org Response: 220 FZ router and firewall tester ready USER FileZilla Response: 331 Give any password. PASS 3.6.0.2 Response: 230 logged on. Checking for correct external IP address Retrieving external IP address from http://checkip.dyndns.org:8245/ Checking for correct external IP address IP <external IP> big-bf-ccc-f Response: 200 OK PREP 49565 Response: 200 Using port 49565, data token 380352881 PORT 186,15,222,5,193,157 Response: 200 PORT command successful LIST Response: 150 opening data connection Response: 503 Failure of data connection. Server sent unexpected reply. Connection closed Because I'm working behind a router, I get my external IP from http://checkip.dyndns.org:8245/ I also tested different range of ports.

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• 1 document pending in printer queue in System Tray that won't go away

  - by White Phoenix

  Edit: I didn't want to do it, but I restarted my computer - cleared the problem right away. Though if I were running a Windows 2003/2008 server, I would hate to have to restart the domain controller just to get rid of this irritating problem. If I run into this problem again, I'm going to try that remove printer/reinstall printer thing. Thanks for your help @Psychogeek. Points for your attempt. Running Windows 7, 32-bit Professional. My printer is an HP OfficeJet Wireless 8500. It's connected to my network wirelessly through TCP/IP as a standalone device. I was having some print problems awhile back and had to do some print spooler stuff as part of my troubleshooting (stopping the Print Spooler service, clearing the print spooler files from C:\Windows\System32\spool\PRINTERS and then restarting the service). I've finally narrowed it down to it being application specific, so that's that. However, as a leftover from all that troubleshooting, my printer icon is stuck in the tray - when I mouseover the icon, Windows says that there is 1 document(s) pending for my username. However, when I open up that printer's queue, there's nothing in there. I restarted the Printer Spooler service and also checked C:\Windows\System32\spool\PRINTERS if there's anything in there - nothing. I did a quick Google search and an answer from one of those "reps" at the Microsoft Socialnet site says for me to uninstall and reinstall the printer. The funny thing is, when I send print jobs, they print just fine - that 1 mystery document stuck in queue isn't stopping anything from happening. Short of having to do that, are there any other quick troubleshooting steps I may be missing?

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• Need troubleshooting advice for intermittent dns problems with requests on isp nameservers

  - by Mnebuerquo

  I've been having some intermittent dns problems with a web server, where certain isp's dns servers don't have my hostnames in cache and fail to look them up. At the same time, queries to opendns for those hostnames resolve correctly. It's intermittent, and it always works fine for me, so it's hard to identify the problem when someone reports connectivity problems to my site. My website is on a server running linux with Plesk. My dns records are configured with plesk (so my server is its own dns master). Domain name is registered with godaddy. I'm not real knowledgeable about dns, so I don't really know how to begin with troubleshooting. I've started learning to use dig, but while I can read the manpage to learn the syntax, I don't really know what questions to ask. Since the problem is intermittent I haven't been able to really catalog many symptoms. Symptoms I have observed: Certain people repeatedly reported intermittent problems connecting to my website. This was only from certain networks. (Ex: One guy could connect reliably from his office but not his home.) Sometimes I notice my browser taking a long time looking up the hostname for my site (Firefox shows a message in the status bar at the bottom). For me this is in the ten second range. ssh connections from anywhere to my server take a long time to connect but then seem to work fine once connected. So hopefully the folks on serverfault can point me to a good beginner tutorial for understanding dns, and suggest troubleshooting questions to ask next time one of my users reports connectivity problems.

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• How to restore broken Ethernet functionality on Mac G5 running Mac OS 10.4.11 (Tiger)

  - by willc2

  I had a disk error that rendered my Mac unbootable. I repaired it with Tech Tool 4, but now networking does not work. Network Preferences reports that my Ethernet cable is unplugged. I know this is bogus because when I boot from an emergency partition, networking works correctly. Furthermore, wireless networking is also broken, which I tested with a known-good Wi-Fi dongle. Whenever I try to change Network Port Configurations by creating a New or Renaming an existing one, example: I get this message in the console: Error - PortScanner - setDevice, device == nil! Error - PortScanner - setDevice, device == nil! In sets of two as shown. When I try to invoke the Network Diagnostics app, it immediately crashes. My first thought is to reinstall Tiger with the Archive and Install method so I don't have to reinstall all my applications but I have lost my Tiger installer disk. My next thought is to buy Leopard for $107 on Amazon. If there is any way I can just repair my Tiger install I would be happy to save that money, though. This is not my main machine and I am loathe to put more money into it. How can I recover my network functionality? UPDATE: I found my Tiger install disk and tried an Archive and Install. It failed with an unhelpful error message along the lines of "Can't install, try again". I tried again but had the same error. My guess is, some corrupt or missing file in my User folder is preventing migration. I have a backup created with Super Duper that is a bit out of date but will startup the machine (with functional networking). I would love to just copy over the file(s) that got messed up but I don't even know where to look. What is the likely location of the System files that would cause the aforementioned symptoms?

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• Dropbox failing to update?

  - by Mick

  I have two PC's at home. One XP the other Windows 7-64bit. I have a word document that I edit on either PC - to enable this I have the file stored in a Dropbox folder. This usually works fine - but sometimes I find that the file does not get updated on my windows7 PC. I.e. I edit the file on my Windows XP machine, then go to my Windows 7 PC and see that there is a previous, old, datestamp on the file and sure enough if I open up the file to have a look, I see that the latest edits are not included. If I right-click on the file and select "Browse on Dropbox website" I see that the latest file is correctly there. Surely there must be some option to say please update this file - but can find no such thing. Has something gone wrong? I should point out that my wireless internet connection is a little intermittent - could this have caused some glitch? By the way I do not leave the old file open in word on my Windows-7 PC as I can well imagine that would cause trouble. Also I should mention that the icon on the document has the little green tick on it showing that Dropbox is not in the process of doing a transfer. Also the Dropbox icon in my system tray also has the green tick - so Dropbox is not busy transferring some other file(s). If I hover the mouse over the Dropbox icon I get the tooltip "All files up to date".

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• Lose internet connection, yet online games continue

  - by Mike

  For the past week or so, my internet connection has been anything but stable. Restarting my modem/router always fixes the problems, but since it has occurred so often, I'm noticing confusing patterns which I was hoping someone could help answer. My internet connection kicks out about 4-5 times a day. The sure-fire way to fix it is to restart my all-in-one modem/router. Sometimes I can diagnose the problem on my laptop which resets my wireless network adapter and fixes the problem, but not always. If that doesn't fix the problem, it usually reports that the connection between the modem and internet is the problem which requires a restart of the router. The odd thing which baffles me is that my connection is supposedly lost such that no browsers can connect to sites, yet things like online games still continue to play without issue. How is this possible? I thought maybe the game was running locally on my PC but that couldn't be the answer because I was still getting messages from other players. So my real question is: How can my internet browsers (firefox, chrome, even IE) lose connection to the internet, but other applications like online games not? Am I actually losing connection or am I mistaken? Edit: I'd also like to add that netflix on my PS3 which is directly connected to the same access point will also lose connection. So internet browsers and netflix lose their internet connection while online games continue without an issue.

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• can't ssh within LAN, but can connect from outside

  - by Patrick B.

  A strange issue: I have a desktop running Ubuntu 10.04 behind a Netgear WNR1000 router performing NAT. I would like to be able to ssh into the desktop from my laptop (running Windows 7 and Cygwin). When at home, both the desktop and the laptop are connected by wireless (the desktop is in a different room from the router). sshd seems to be running fine, since ssh localhost from the desktop works without trouble. Also, ssh my.ip.address from my laptop when it is not behind the router works fine (I am forwarding port 22 on the router to my desktop). However, ssh same.ip.address from within the LAN fails with "Connection refused". ssh 192.168.local.ip.address fails with a different message, "Connection timed out". I can connect if I first ssh to a machine outside the LAN. So far I haven't found anything with Google because with the search terms that seem like they would be relevant, the vast majority of people have the opposite problem - i.e., they can't connect from outside the LAN but can connect within it. I can port forward through a remote server when I'm at home, but this seems like a totally absurd way to connect two computers on the same home LAN. I have already tried stopping and starting sshd on the desktop. Any thoughts?

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• Why can't I route to some sites from my MacBook Pro that I can see from my iPad?

  - by Robert Atkins

  I am on M1 Cable (residential) broadband in Singapore. I have an intermittent problem routing to some sites from my MacBook Pro—often Google-related sites (arduino.googlecode.com and ajax.googleapis.com right now, but sometimes even gmail.com.) This prevents StackExchange chat from working, for instance. Funny thing is, my iPad can route to those sites and they're on the same wireless network! I can ping the sites, but not traceroute to them which I find odd. That I can get through via the iPad implies the problem is with the MBP. In any case, calling M1 support is... not helpful. I get the same behaviour when I bypass the Airport Express entirely and plug the MBP directly into the cable modem. Can anybody explain a) how this is even possible and b) how to fix it? mella:~ ratkins$ ping ajax.googleapis.com PING googleapis.l.google.com (209.85.132.95): 56 data bytes 64 bytes from 209.85.132.95: icmp_seq=0 ttl=50 time=11.488 ms 64 bytes from 209.85.132.95: icmp_seq=1 ttl=53 time=13.012 ms 64 bytes from 209.85.132.95: icmp_seq=2 ttl=53 time=13.048 ms ^C --- googleapis.l.google.com ping statistics --- 3 packets transmitted, 3 packets received, 0.0% packet loss round-trip min/avg/max/stddev = 11.488/12.516/13.048/0.727 ms mella:~ ratkins$ traceroute ajax.googleapis.com traceroute to googleapis.l.google.com (209.85.132.95), 64 hops max, 52 byte packets traceroute: sendto: No route to host 1 traceroute: wrote googleapis.l.google.com 52 chars, ret=-1 *traceroute: sendto: No route to host traceroute: wrote googleapis.l.google.com 52 chars, ret=-1 ^C mella:~ ratkins$ The traceroute from the iPad goes (and I'm copying this by hand): 10.0.1.1 119.56.34.1 172.20.8.222 172.31.253.11 202.65.245.1 202.65.245.142 209.85.243.156 72.14.233.145 209.85.132.82 From the MBP, I can't traceroute to any of the IPs from 172.20.8.222 onwards. [For extra flavour, not being able to access the above appears to stop me logging in to Server Fault via OpenID and formatting the above traceroutes correctly. Anyone with sufficient rep here to do so, I'd be much obliged.]

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