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• is a factory pattern to prevent multuple instances for same object (instance that is Equal) good design?

  - by dsollen

  I have a number of objects storing state. There are essentially two types of fields. The ones that uniquly define what the object is (what node, what edge etc), and the oens that store state describing how these things are connected (this node is connected to these edges, this edge is part of these paths) etc. My model is updating the state variables using package methdos, so these objects all act as immutable to anyone not in Model scope. All Objects extend one base type. I've toyed with the idea of a Factory approch which accepts a Builder object and construct the applicable object. However, if an instance of the object already exists (ie would return true if I created the object defined by the builder and passed it to the equal method for the existing instance) the factory returns the current object instead of creating a new instance. Because the Equal method would only compare what uniquly defines the type of object (this is node A nto node B) but won't check the dynamic state stuff (node A is currently connected to nodes C and E) this would be a way of ensuring anyone that wants my Node A automatically knows it's state connections. More importantly it would prevent aliasing nightmares of someone trying to pass an instance of node A with different state then the node A in my model has. I've never heard of this pattern before, and it's a bit odd. I would have to do some overiding of serlization methods to make it work (ensure when I read in a serilized object I add it to my facotry list of known instances, and/or return an existing factory in it's place), as well as using a weakHashMap as if it was a weakHashSet to know rather an instance exists without worrying about a quasi-memory leak occuring. I don't know if this is too confusing or prone to it's own obscure bugs. One thing I know is that plugins interface with lowest level hardware. The plugins have to be able to return state taht is different then my memory; to tell my memory when it's own state is inconsistent. I believe this is possible despit their fetching objects that exist in my memory; we allow building of objects without checking their consistency with the model until the addToModel is called anyways; and the existing plugins design was written before all this extra state existed and worked fine without ever being aware of it. Should I just be using some other design to avoid this crazyness? (I have another question to that affect I'm posting).

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• How to correctly write an installation or setup document

  - by UmNyobe

  I just joined a small start-up as a software engineer after graduation. The start-up is 4 year old, and I am working with the CEO and the COO, even if there are some people abroad. Basically they both used to do almost everything. I am currently on some kind of training phase. I have at my disposition architecture, setup and installation internal documentation. Architecture documentation is like a bible and should contain complete information. The rest are used to give directions in different processes. The issue is that these documents are more or less dated, as they just didn't have the time to change them. I will be in charge of training the next hires, and updating these documents is part of my training. In some there is a lot of hard-coded information like: Install this_module_which_still_exists cd this_dir_name_changed cp this_file_name_changed other_dir_name_changed ./config_script.sh ./execute_script.sh The issues i have faced : Either the module installation is completely different (for instance now there is an rpm, or a different OS) Either names changed, and i need to switch old names by new names Description of the purpose of the current step missing. Information about a whole topic is missing Fortunately these guys are around and I get all the information I want and all the explanations I need. I want to bring a design to the next documents so in the future people don't feel like they are completely rewriting a document each time they are updating it. Do you have suggestions? If there is a lightweight design methodology available online you can point me to it's nice too. One thing I will do for sure is set up a versioning repository for the documents alone. There is already one for the source code so I don't know why internal documents deserve a different treatment.

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• Entity and pattern validation vs DB constraint

  - by Joerg

  When it comes to performance: What is the better way to validate the user input? If you think about a phone number and you only want numbers in the database, but it could begin with a 0, so you will use varchar: Is it better to check it via the entity model like this: @Size(min = 10, max = 12) @Digits(fraction = 0, integer = 12) @Column(name = "phone_number") private String phoneNumber; Or is it better to use on the database side a CHECK (and no checking in the entity model) for the same feature?

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• ubuntu 12.04 installation problem on windows 7 64bit

  - by zakariya

  06-26 20:57 ERROR TaskList: Extraction failed with code: 2 Traceback (most recent call last): File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\win32\backend.py", line 450, in extract_diskimage Exception: Extraction failed with code: 2 06-26 20:57 DEBUG TaskList: # Cancelling tasklist 06-26 20:57 DEBUG TaskList: # Finished tasklist 06-26 20:57 ERROR root: Extraction failed with code: 2 Traceback (most recent call last): File "\lib\wubi\application.py", line 58, in run File "\lib\wubi\application.py", line 132, in select_task File "\lib\wubi\application.py", line 158, in run_installer File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\win32\backend.py", line 450, in extract_diskimage Exception: Extraction failed with code: 2

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• Windows 7 shared folder status info not showing in details pane

  - by Mike

  Just upgraded my system to Windows 7 a few hours ago and noticed that there was no shared overlay icon on my shared folders anymore and after doing some reading I discovered that the icon was removed in Windows 7, stupid decision but w/eve. Anyway I have been reading that if a folder is shared then you can still see the shared status of a folder in the details pane in explorer whenever you select the folder, but this information is not available to me for some reason and I am not sure why. When I click on a shared folder in explorer the only information I see in the details pane is the folders name and the modified date/time info which is the same information I see for a folder that is not shared so my question is how do I get this information to display in the details pane like it's supposed to be.

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• How can I access cpu temperature readings using c#?

  - by Paul

  For a programming project I would like to access the temperature readings from my CPU and GPUs. I will be using C#. From various forums I get the impression that there is specific information and developer resources you need in order to access that information for various boards. I have a MSI NF750-G55 board. MSI's website does not have any of the information I am looking for. I tried their tech support and the rep I spoke with stated they do not have any such information. There must be a way to obtain that info. Any thoughts?

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• Different Approaches of Entity Framework

  Entity Framework provides three different approaches to deal with the model, and each one has its own pros and cons. Ambily Kavumkal Kamalasanan discusses the advantages of the Model, Database, and Code First approaches to modeling in Entity Framework 5.0. Entity Framework still has its share of issues and is not widely accepted yet - but through contributing to its ongoing development the community can make it more stable and increase its adoption.

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• Error during installation of an SQL server Failover Cluster Instance

  A common issue I've run into while helping with SQL Server Failover Cluster (FCI) installations is the failure of the Network Name. In the following post I'll discuss a bit of background, the common root cause, and how to resolve it. Countless happy developers. One award-winning bundle.The SQL Developer Bundle can transform the way you and your team work, aiding collaboration, efficiency, and consistency. Download your free trial now.

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• How to send e-mail to customers using quick campaing?

  - by ripperus

  I have a question/problem. I want sent email to my clients using quick campaing. But in those emails I want to put some information for only this customer. For example: First customer - A - have a information: login: only_for_A and password: only_for_A Second customer - B - have a information: login: only_for_B and password: only_for_B etc. But the passwords are in Excel file. Is there any possibility to automatically add login and password to email?

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• The need to reduce mesh count

  - by OJW

  In Panda3d, I load a model and place 10000 references to it in the scene-graph. It runs at (say) 2Hz. I load a 3d model containing 10000 copies of that exact same object, and it runs at (say) 60Hz. As does using the flattenStrong() command which is effectively the same thing but at runtime. So the question is: is this behaviour a peculiarity of Panda3d, or is it a fundamental law which applies to all games engines?

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• How to get the level and position of the player from an extern program? [on hold]

  - by user3727174

  I want to write a program that needs the current level and position of the player (primary single player). This should work for potentially every game installed and running on the computer my program is running on. The data I need is basically one integer value for the level (if there are any) and three integer values for x, y and optimal z for the position of the player. In which relation/scale or where the null point is does not matter, because this information is going to be interpreted game dependent, I will use this information to read information out of a database created for the game currently running. Currently I'm using C++, but if there is a better option for Java I´m willing to port my program. My thoughs so far are: make a mod for every game that should be supported, get the position/level from there, write this information to the disk and read it from my program tracking mouse/keyboard events and reconstructing the movement won't work Are there any general APIs for something like this? Any Tool to find this data? Or maybe engines that provide APIs to get this data directly from the game?

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• MySQL: Functional Partitioning

  This article contains common different methods of functional partitioning and common considerations for database setup and capacity. Company DBAs, database developers, engineers and architects should consider the pros and cons of any method of sharding or partitioning since compromises will have to be made given the pros and cons of a system setup.

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• MySQL: Functional Partitioning

  This article contains common different methods of functional partitioning and common considerations for database setup and capacity. Company DBAs, database developers, engineers and architects should consider the pros and cons of any method of sharding or partitioning since compromises will have to be made given the pros and cons of a system setup.

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• MySQL: Functional Partitioning

  <b>Database Journal:</b> "This post contains common different methods of functional partitioning and common considerations for database setup and capacity."

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• Warning: PDOStatement::execute(): SQLSTATE[HY093]: Invalid parameter number: number of bound variabl

  - by Thomas

  Hi, I'm working with PHP PDO and I have the following problem: Warning: PDOStatement::execute(): SQLSTATE[HY093]: Invalid parameter number: number of bound variables does not match number of tokens in /var/www/site/classes/enterprise.php on line 63 Here is my code: public function getCompaniesByCity(City $city, $options = null) { $database = Connection::getConnection(); if(empty($options)) { $statement = $database-prepare("SELECT * FROM empresas WHERE empresas.cidades_codigo = ?"); $statement-bindValue(1, $city-getId()); } else { $sql = "SELECT * FROM empresas INNER JOIN prods_empresas ON prods_empresas.empresas_codigo = empresas.codigo WHERE "; foreach($options as $option) { $sql .= 'prods_empresas.produtos_codigo = ? OR '; } $sql = substr($sql, 0, -4); $sql .= ' AND empresas.cidades_codigo = ?'; $statement = $database-prepare($sql); echo $sql; foreach($options as $i = $option) { $statement-bindValue($i + 1, $option-getId()); } $statement-bindValue(count($options), $city-getId()); } $statement-execute(); $objects = $statement-fetchAll(PDO::FETCH_OBJ); $companies = array(); if(!empty($objects)) { foreach($objects as $object) { $data = array( 'id' = $object-codigo, 'name' = $object-nome, 'link' = $object-link, 'email' = $object-email, 'details' = $object-detalhes, 'logo' = $object-logo ); $enterprise = new Enterprise($data); array_push($companies, $enterprise); } return $companies; } } Thank you very much!

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• How to use 3rd party libraries in glassfish?

  - by Hank

  I need to connect to a MongoDB instance from my EJB3 application, running on glassfish 3.0.1. The Mongo project provides a set of drivers, and I'm able to use them in a standalone Java application. How would I use them in a JEE application? Or maybe better phrasing: how would I make a 3rd party library available to my application when it runs in an EJB container? At the moment, I'm getting a java.lang.NoClassDefFoundError when deploying a bean that tries to import from the library: [#|2010-03-24T11:42:15.164+0100|SEVERE|glassfishv3.0|global|_ThreadID=28;_ThreadName=Thread-1;|Class [ com/mongodb/DBObject ] not found. Error while loading [ class mvs.core.LocationCacheService ]|#] [#|2010-03-24T11:42:15.164+0100|WARNING|glassfishv3.0|javax.enterprise.system.tools.deployment.org.glassfish.deployment.common|_ThreadID=28;_ThreadName=Thread-1;|Error in annotation processing: java.lang.NoClassDefFoundError: com/mongodb/DBObject|#] [#|2010-03-24T11:42:15.259+0100|SEVERE|glassfishv3.0|javax.enterprise.system.core.com.sun.enterprise.v3.server|_ThreadID=28;_ThreadName=Thread-1;|Exception while loading the app org.glassfish.deployment.common.DeploymentException: java.lang.NoClassDefFoundError: com/mongodb/DBObject at org.glassfish.weld.WeldDeployer.event(WeldDeployer.java:171) at org.glassfish.kernel.event.EventsImpl.send(EventsImpl.java:125) at org.glassfish.internal.data.ApplicationInfo.load(ApplicationInfo.java:224) at com.sun.enterprise.v3.server.ApplicationLifecycle.deploy(ApplicationLifecycle.java:338) I tried adding it to the NetBeans project (Properties - Libraries - Compile - Add Jar, enable 'Package'), and I also tried manually copying the jar file to $GF_HOME/glassfish/domains/domain1/lib (where the mysql-connector already resides). Do I need to 'register' the library with the container? Reference it via Annotation? Extend the classpath of the container to include the library?

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• CREATE VIEW called multiple times not creating all views

  - by theninepoundhammer

  Noticing strange behavior in SQL 2005, both Express and Enterprise Edition: In my code I need to loop through a series of values (about five in a row), and for each value, I need to insert the value into a table and dynamically create a new view using that value as part of the where clause and the name of the view. The code runs pretty quickly, but what I'm noticing is that all the values are inserted into the table correctly but only the LAST view is being created. Every time. For example, if the values I'm using are X1, X2, X3, X4, and X5, I'll run the process, open up Mgmt Studio, and see five rows in the table with the correct five values, but only one view named MyView_x5 that has the correct WHERE clause. At first, I had this loop in an SSIS package as part of a larger data flow. When I started noticing this behavior, I created a stored proc that would create the CREATE VIEW statement dynamically after the insert and called EXECUTE to create the view. Same result. Finally, I created some C# code using the Enterprise Library DAAB, and did the insert and CREATE VIEW statements from my DLL. Same result every time. Most recently, I turned on Profiler while running against the Enterprise Edition and was able to verify that the Batch Started and Batch Completed events were being fired off for each instance of the view. However, like I said, only the last view is actually being created. Does anyone have any idea why this might be happening? Or any suggestions about what else to check or profile? I've profiled for error messages, exceptions, etc. but don't see any in my trace file. My express edition is 9.00.1399.06. Not sure about the Enterprise edition but think it is SP2.

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• Issue 15: The Benefits of Oracle Exastack

  - by rituchhibber

       SOLUTIONS FOCUS The Benefits of Oracle Exastack Paul ThompsonDirector, Alliances and Solutions Partner ProgramsOracle EMEA Alliances & Channels RESOURCES -- Oracle PartnerNetwork (OPN) Oracle Exastack Program Oracle Exastack Ready Oracle Exastack Optimized Oracle Exastack Labs and Enablement Resources Oracle Exastack Labs Video Tour SUBSCRIBE FEEDBACK PREVIOUS ISSUES Exastack is a revolutionary programme supporting Oracle independent software vendor partners across the entire Oracle technology stack. Oracle's core strategy is to engineer software and hardware together, and our ISV strategy is the same. At Oracle we design engineered systems that are pre-integrated to reduce the cost and complexity of IT infrastructures while increasing productivity and performance. Oracle innovates and optimises performance at every layer of the stack to simplify business operations, drive down costs and accelerate business innovation. Our engineered systems are optimised to achieve enterprise performance levels that are unmatched in the industry. Faster time to production is achieved by implementing pre-engineered and pre-assembled hardware and software bundles. Our strategy of delivering a single-vendor stack simplifies and reduces costs associated with purchasing, deploying, and supporting IT environments for our customers and partners. In parallel to this core engineered systems strategy, the Oracle Exastack Program enables our Oracle ISV partners to leverage a scalable, integrated infrastructure that delivers their applications tuned, tested and optimised for high-performance. Specifically, the Oracle Exastack Program helps ISVs run their solutions on the Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4 - integrated systems products in which the software and hardware are engineered to work together. These products provide OPN members with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. Ready and Optimized Oracle Partners can now leverage our new Oracle Exastack Program to become Oracle Exastack Ready and Oracle Exastack Optimized. Partners can achieve Oracle Exastack Ready status through their support for Oracle Solaris, Oracle Linux, Oracle VM, Oracle Database, Oracle WebLogic Server, Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. By doing this, partners can demonstrate to their customers that their applications are available on the latest major releases of these products. The Oracle Exastack Ready programme helps customers readily differentiate Oracle partners from lesser software developers, and identify applications that support Oracle engineered systems. Achieving Oracle Exastack Optimized status demonstrates that an OPN member has proven itself against goals for performance and scalability on Oracle integrated systems. This status enables end customers to readily identify Oracle partners that have tested and tuned their solutions for optimum performance on an Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. These ISVs can display the Oracle Exadata Optimized, Oracle Exalogic Optimized or Oracle SPARC SuperCluster Optimized logos on websites and on all their collateral to show that they have tested and tuned their application for optimum performance. Deliver higher value to customers Oracle's investment in engineered systems enables ISV partners to deliver higher value to customer business processes. New innovations are enabled through extreme performance unachievable through traditional best-of-breed multi-vendor server/software approaches. Core product requirements can be launched faster, enabling ISVs to focus research and development investment on core competencies in order to bring value to market as quickly as possible. Through Exastack, partners no longer have to worry about the underlying product stack, which allows greater focus on the development of intellectual property above the stack. Partners are not burdened by platform issues and can concentrate simply on furthering their applications. The advantage to end customers is that partners can focus all efforts on business functionality, rather than bullet-proofing underlying technologies, and so will inevitably deliver application updates faster. Exastack provides ISVs with a number of flexible deployment options, such as on-premise or Cloud, while maintaining one single code base for applications regardless of customer deployment preference. Customers buying their solutions from Exastack ISVs can therefore be confident in deploying on their own networks, on private clouds or into a public cloud. The underlying platform will support all conceivable deployments, enabling a focus on the ISV's application itself that wouldn't be possible with other vendor partners. It stands to reason that Exastack accelerates time to value as well as lowering implementation costs all round. There is a big competitive advantage in partners being able to offer customers an optimised, pre-configured solution rather than an assortment of components and a suggested fit. Once a customer has decided to buy an Oracle Exastack Ready or Optimized partner solution, it will be up and running without any need for the customer to conduct testing of its own. Operational costs and complexity are also reduced, thanks to streamlined customer support through standardised configurations and pro-active monitoring. 'Engineered to Work Together' is a significant statement of Oracle strategy. It guarantees smoother deployment of a single vendor solution, clear ownership with no finger-pointing and the peace of mind of the Oracle Support Centre underpinning the entire product stack. Next steps Every OPN member with packaged applications must seriously consider taking steps to become Exastack Ready, or Exastack Optimized at the first opportunity. That first step down the track is to talk to an expert on the OPN Portal, at the Oracle Partner Business Center or to discuss the next steps with the closest Oracle account manager. Oracle Exastack lab environments and other technical enablement resources are available for OPN members wishing to further their knowledge of Oracle Exastack and qualify their applications for Oracle Exastack Optimized. New Boot Camps and Guided Learning Paths (GLPs), tailored specifically for ISVs, are available for Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, Oracle Linux, Oracle Solaris, Oracle Database, and Oracle WebLogic Server. More information about these GLPs and Boot Camps (including delivery dates and locations) are posted on the OPN Competency Center and corresponding OPN Knowledge Zones. Learn more about Oracle Exastack labs and ISV specific enablement resources. "Oracle Specialized partners are of course front-and-centre, with potential customers clearly directed to those partners and to Exadata Ready partners as a matter of priority." --More OpenWorld 2011 highlights for Oracle partners and customers Oracle Application Testing Suite 9.3 application testing solution for Web, SOA and Oracle Applications Oracle Application Express Release 4.1 improving the development of database-centric Web 2.0 applications and reports Oracle Unified Directory 11g helping customers manage the critical identity information that drives their business applications Oracle SOA Suite for healthcare integration Oracle Enterprise Pack for Eclipse 11g demonstrating continued commitment to the developer and open source communities Oracle Coherence 3.7.1, the latest release of the industry's leading distributed in-memory data grid Oracle Process Accelerators helping to simplify and accelerate time-to-value for customers' business process management initiatives Oracle's JD Edwards EnterpriseOne on the iPad meeting the increasingly mobile demands of today's workforces Oracle CRM On Demand Release 19 Innovation Pack introducing industry-leading hosted call centre and enterprise-marketing capabilities designed to drive further revenue and productivity while reducing costs and improving the customer experience Oracle's Primavera Portfolio Management 9 for businesses delivering on project portfolio goals with increased versatility, transparency and accuracy Oracle's PeopleSoft Human Capital Management (HCM) 9.1 On Demand Standard Edition helping customers manage their long-term investment in enterprise-wide business applications New versions of Oracle FLEXCUBE Universal Banking and Oracle FLEXCUBE Investor Servicing for Financial Institutions, as well as Oracle Financial Services Enterprise Case Management, Oracle Financial Services Pricing Management, Oracle Financial Management Analytics and Oracle Tax Analytics Oracle Utilities Network Management System 1.11 offering new modelling and analysis features to improve distribution-grid management for electric utilities Oracle Communications Network Charging and Control 4.4 helping communications service providers (CSPs) offer their customers more flexible charging options Plus many, many more technology announcements, enhancements, momentum news and community updates -- Oracle OpenWorld 2012 A date has already been set for Oracle OpenWorld 2012. Held once again in San Francisco, exhibitors, partners, customers and Oracle people will gather from 30 September until 4 November to meet, network and learn together with the rest of the global Oracle community. Register now for Oracle OpenWorld 2012 and save $$$! We'll reward your early planning for Oracle OpenWorld 2012 with reduced rates. Super Saver deals are now available! -- Back to the welcome page

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• Monitor your Hard Drive’s Health with Acronis Drive Monitor

  - by Matthew Guay

  Are you worried that your computer’s hard drive could die without any warning?  Here’s how you can keep tabs on it and get the first warning signs of potential problems before you actually lose your critical data. Hard drive failures are one of the most common ways people lose important data from their computers.  As more of our memories and important documents are stored digitally, a hard drive failure can mean the loss of years of work.  Acronis Drive Monitor helps you avert these disasters by warning you at the first signs your hard drive may be having trouble.  It monitors many indicators, including heat, read/write errors, total lifespan, and more. It then notifies you via a taskbar popup or email that problems have been detected.  This early warning lets you know ahead of time that you may need to purchase a new hard drive and migrate your data before it’s too late. Getting Started Head over to the Acronis site to download Drive Monitor (link below).  You’ll need to enter your name and email, and then you can download this free tool. Also, note that the download page may ask if you want to include a trial of their for-pay backup program.  If you wish to simply install the Drive Monitor utility, click Continue without adding. Run the installer when the download is finished.  Follow the prompts and install as normal. Once it’s installed, you can quickly get an overview of your hard drives’ health.  Note that it shows 3 categories: Disk problems, Acronis backup, and Critical Events.  On our computer, we had Seagate DiskWizard, an image backup utility based on Acronis Backup, installed, and Acronis detected it. Drive Monitor stays running in your tray even when the application window is closed.  It will keep monitoring your hard drives, and will alert you if there’s a problem. Find Detailed Information About Your Hard Drives Acronis’ simple interface lets you quickly see an overview of how the drives on your computer are performing.  If you’d like more information, click the link under the description.  Here we see that one of our drives have overheated, so click Show disks to get more information. Now you can select each of your drives and see more information about them.  From the Disk overview tab that opens by default, we see that our drive is being monitored, has been running for a total of 368 days, and that it’s health is good.  However, it is running at 113F, which is over the recommended max of 107F.   The S.M.A.R.T. parameters tab gives us more detailed information about our drive.  Most users wouldn’t know what an accepted value would be, so it also shows the status.  If the value is within the accepted parameters, it will report OK; otherwise, it will show that has a problem in this area. One very interesting piece of information we can see is the total number of Power-On Hours, Start/Stop Count, and Power Cycle Count.  These could be useful indicators to check if you’re considering purchasing a second hand computer.  Simply load this program, and you’ll get a better view of how long it’s been in use. Finally, the Events tab shows each time the program gave a warning.  We can see that our drive, which had been acting flaky already, is routinely overheating even when our other hard drive was running in normal temperature ranges. Monitor Acronis Backups And Critical Errors In addition to monitoring critical stats of your hard drives, Acronis Drive Monitor also keeps up with the status of your backup software and critical events reported by Windows.  You can access these from the front page, or via the links on the left hand sidebar.  If you have any edition of any Acronis Backup product installed, it will show that it was detected.  Note that it can only monitor the backup status of the newest versions of Acronis Backup and True Image. If no Acronis backup software was installed, it will show a warning that the drive may be unprotected and will give you a link to download Acronis backup software.   If you have another backup utility installed that you wish to monitor yourself, click Configure backup monitoring, and then disable monitoring on the drives you’re monitoring yourself. Finally, you can view any detected Critical events from the Critical events tab on the left. Get Emailed When There’s a Problem One of Drive Monitor’s best features is the ability to send you an email whenever there’s a problem.  Since this program can run on any version of Windows, including the Server and Home Server editions, you can use this feature to stay on top of your hard drives’ health even when you’re not nearby.  To set this up, click Options in the top left corner. Select Alerts on the left, and then click the Change settings link to setup your email account. Enter the email address which you wish to receive alerts, and a name for the program.  Then, enter the outgoing mail server settings for your email.  If you have a Gmail account, enter the following information: Outgoing mail server (SMTP): smtp.gmail.com Port: 587 Username and Password: Your gmail address and password Check the Use encryption box, and then select TLS from the encryption options.   It will now send a test message to your email account, so check and make sure it sent ok. Now you can choose to have the program automatically email you when warnings and critical alerts appear, and also to have it send regular disk status reports.   Conclusion Whether you’ve got a brand new hard drive or one that’s seen better days, knowing the real health of your it is one of the best ways to be prepared before disaster strikes.  It’s no substitute for regular backups, but can help you avert problems.  Acronis Drive Monitor is a nice tool for this, and although we wish it wasn’t so centered around their backup offerings, we still found it a nice tool. Link Download Acronis Drive Monitor (registration required) Similar Articles Productive Geek Tips Quick Tip: Change Monitor Timeout From Command LineAnalyze and Manage Hard Drive Space with WinDirStatMonitor CPU, Memory, and Disk IO In Windows 7 with Taskbar MetersDefrag Multiple Hard Drives At Once In WindowsFind Your Missing USB Drive on Windows XP TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Windows 7’s WordPad is Actually Good Greate Image Viewing and Management with Zoner Photo Studio Free Windows Media Player Plus! – Cool WMP Enhancer Get Your Team’s World Cup Schedule In Google Calendar Backup Drivers With Driver Magician TubeSort: YouTube Playlist Organizer

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• SQL SERVER – Guest Post – Architecting Data Warehouse – Niraj Bhatt

  - by pinaldave

  Niraj Bhatt works as an Enterprise Architect for a Fortune 500 company and has an innate passion for building / studying software systems. He is a top rated speaker at various technical forums including Tech·Ed, MCT Summit, Developer Summit, and Virtual Tech Days, among others. Having run a successful startup for four years Niraj enjoys working on – IT innovations that can impact an enterprise bottom line, streamlining IT budgets through IT consolidation, architecture and integration of systems, performance tuning, and review of enterprise applications. He has received Microsoft MVP award for ASP.NET, Connected Systems and most recently on Windows Azure. When he is away from his laptop, you will find him taking deep dives in automobiles, pottery, rafting, photography, cooking and financial statements though not necessarily in that order. He is also a manager/speaker at BDOTNET, Asia’s largest .NET user group. Here is the guest post by Niraj Bhatt. As data in your applications grows it’s the database that usually becomes a bottleneck. It’s hard to scale a relational DB and the preferred approach for large scale applications is to create separate databases for writes and reads. These databases are referred as transactional database and reporting database. Though there are tools / techniques which can allow you to create snapshot of your transactional database for reporting purpose, sometimes they don’t quite fit the reporting requirements of an enterprise. These requirements typically are data analytics, effective schema (for an Information worker to self-service herself), historical data, better performance (flat data, no joins) etc. This is where a need for data warehouse or an OLAP system arises. A Key point to remember is a data warehouse is mostly a relational database. It’s built on top of same concepts like Tables, Rows, Columns, Primary keys, Foreign Keys, etc. Before we talk about how data warehouses are typically structured let’s understand key components that can create a data flow between OLTP systems and OLAP systems. There are 3 major areas to it: a) OLTP system should be capable of tracking its changes as all these changes should go back to data warehouse for historical recording. For e.g. if an OLTP transaction moves a customer from silver to gold category, OLTP system needs to ensure that this change is tracked and send to data warehouse for reporting purpose. A report in context could be how many customers divided by geographies moved from sliver to gold category. In data warehouse terminology this process is called Change Data Capture. There are quite a few systems that leverage database triggers to move these changes to corresponding tracking tables. There are also out of box features provided by some databases e.g. SQL Server 2008 offers Change Data Capture and Change Tracking for addressing such requirements. b) After we make the OLTP system capable of tracking its changes we need to provision a batch process that can run periodically and takes these changes from OLTP system and dump them into data warehouse. There are many tools out there that can help you fill this gap – SQL Server Integration Services happens to be one of them. c) So we have an OLTP system that knows how to track its changes, we have jobs that run periodically to move these changes to warehouse. The question though remains is how warehouse will record these changes? This structural change in data warehouse arena is often covered under something called Slowly Changing Dimension (SCD). While we will talk about dimensions in a while, SCD can be applied to pure relational tables too. SCD enables a database structure to capture historical data. This would create multiple records for a given entity in relational database and data warehouses prefer having their own primary key, often known as surrogate key. As I mentioned a data warehouse is just a relational database but industry often attributes a specific schema style to data warehouses. These styles are Star Schema or Snowflake Schema. The motivation behind these styles is to create a flat database structure (as opposed to normalized one), which is easy to understand / use, easy to query and easy to slice / dice. Star schema is a database structure made up of dimensions and facts. Facts are generally the numbers (sales, quantity, etc.) that you want to slice and dice. Fact tables have these numbers and have references (foreign keys) to set of tables that provide context around those facts. E.g. if you have recorded 10,000 USD as sales that number would go in a sales fact table and could have foreign keys attached to it that refers to the sales agent responsible for sale and to time table which contains the dates between which that sale was made. These agent and time tables are called dimensions which provide context to the numbers stored in fact tables. This schema structure of fact being at center surrounded by dimensions is called Star schema. A similar structure with difference of dimension tables being normalized is called a Snowflake schema. This relational structure of facts and dimensions serves as an input for another analysis structure called Cube. Though physically Cube is a special structure supported by commercial databases like SQL Server Analysis Services, logically it’s a multidimensional structure where dimensions define the sides of cube and facts define the content. Facts are often called as Measures inside a cube. Dimensions often tend to form a hierarchy. E.g. Product may be broken into categories and categories in turn to individual items. Category and Items are often referred as Levels and their constituents as Members with their overall structure called as Hierarchy. Measures are rolled up as per dimensional hierarchy. These rolled up measures are called Aggregates. Now this may seem like an overwhelming vocabulary to deal with but don’t worry it will sink in as you start working with Cubes and others. Let’s see few other terms that we would run into while talking about data warehouses. ODS or an Operational Data Store is a frequently misused term. There would be few users in your organization that want to report on most current data and can’t afford to miss a single transaction for their report. Then there is another set of users that typically don’t care how current the data is. Mostly senior level executives who are interesting in trending, mining, forecasting, strategizing, etc. don’t care for that one specific transaction. This is where an ODS can come in handy. ODS can use the same star schema and the OLAP cubes we saw earlier. The only difference is that the data inside an ODS would be short lived, i.e. for few months and ODS would sync with OLTP system every few minutes. Data warehouse can periodically sync with ODS either daily or weekly depending on business drivers. Data marts are another frequently talked about topic in data warehousing. They are subject-specific data warehouse. Data warehouses that try to span over an enterprise are normally too big to scope, build, manage, track, etc. Hence they are often scaled down to something called Data mart that supports a specific segment of business like sales, marketing, or support. Data marts too, are often designed using star schema model discussed earlier. Industry is divided when it comes to use of data marts. Some experts prefer having data marts along with a central data warehouse. Data warehouse here acts as information staging and distribution hub with spokes being data marts connected via data feeds serving summarized data. Others eliminate the need for a centralized data warehouse citing that most users want to report on detailed data. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Best Practices, Business Intelligence, Data Warehousing, Database, Pinal Dave, PostADay, Readers Contribution, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• User Experience Highlights in PeopleSoft and PeopleTools: Direct from Jeff Robbins

  - by mvaughan

  By Kathy Miedema, Oracle Applications User Experience  This is the fifth in a series of blog posts on the user experience (UX) highlights in various Oracle product families. The last posted interview was with Nadia Bendjedou, Senior Director, Product Strategy on upcoming Oracle E-Business Suite user experience highlights. You’ll see themes around productivity and efficiency, and get an early look at the latest mobile offerings coming through these product lines. Today’s post is on the user experience in PeopleSoft and PeopleTools. To learn more about what’s ahead, attend PeopleSoft or PeopleTools OpenWorld presentations.This interview is with Jeff Robbins, Senior Director, PeopleSoft Development. Jeff Robbins Q: How would you describe the vision you have for the user experience of PeopleSoft?A: Intuitive – Specifically, customers use PeopleSoft to help their employees do their day-to-day work, and the UI (user interface) has been helpful and assistive in that effort. If it’s not obvious what they need to do a task, then the UI isn’t working. So the application needs to make it simple for users to find information they need, complete a task, do all the things they are responsible for, and it really helps when the UI just makes sense. Productive – PeopleSoft is a tool used to support people to do their work, and a lot of users are measured by how much work they’re able to get done per hour, per day, etc. The UI needs to help them be as productive as possible, and can’t make them waste time or energy. The UI needs to reflect the type of work necessary for a task -- if it's data entry, the UI needs to assist the user to get information into the system. For analysts, the UI needs help users assess or analyze information in a particular way. Innovative – The concept of the UI being innovative is something we’ve been working on for years. It’s not just that we want to be seen as innovative, the fact is that companies are asking their employees to do more than they’ve ever asked before. More often companies want to roll out processes as employee or manager self-service, where an employee is responsible to review and maintain their own data. So we’ve had to reinvent, and ask,  “How can we modify the ways an employee interacts with our applications so that they can be more productive and efficient – even with tasks that are entirely unfamiliar?”  Our focus on innovation has forced us to design new ways for users to interact with the entire application.Q: How are the UX features you have delivered so far resonating with customers?  A: Resonating very well. We’re hearing tremendous responses from users, managers, decision-makers -- who are very happy with the improved user experience. Many of the individual features resonate well. Some have really hit home, others are better than they used to be but show us that there’s still room for improvement.A couple innovations really stand out; features that have a significant effect on how users interact with PeopleSoft.First, the deployment of PeopleSoft in a way that’s more like a consumer website with the PeopleSoft Home page and Dashboards.  This new approach is very web-centric, where users feel they’re coming to a website rather than logging into an enterprise application.  There’s lots of information from all around the organization collected in a way that feels very familiar to users. In order to do your job, you can come to this web site rather than having to learn how to log into an application and figure out a complicated menu. Companies can host these really rich web sites for employees that are home pages for accessing critical tasks and information. The UI elements of incorporating search into the whole navigation process is another hit. Rather than having to log in and choose a task from a menu, users come to the web site and begin a task by simply searching for data: themselves, another employee, a customer record, whatever.  The search results include the data along with a set of actions the user might take, completely eliminating the need to hunt through a complicated system menu. Search-centric navigation is really sitting well with customers who are trying to deploy an intuitive set of systems. Q: Are any UX highlights more popular than you expected them to be?  A: We introduced a feature called Pivot Grid in the last release, which is a combination of an interactive grid, like an Excel Pivot Table, along with a dynamic visual chart that automatically graphs the data. I wasn’t certain at first how extensively this would be used. It looked like an innovative tool, but it wasn’t clear how it would be incorporated in business process applications. The fact is that everyone who sees Pivot Grids is thrilled with that kind of interactivity.  It reflects the amount of analytical thinking customers are asking employees to do. Employees can’t just enter data any more. They must interact with it, analyze it, and make decisions. Pivot Grids fit into this way of working. Q: What can you tell us about PeopleSoft’s mobile offerings?A: A lot of customers are finding that mobile is the chief priority in their organization.  They tell us they want their employees to be able to access company information from their mobile devices.  Of course, not everyone has the same requirements, so we’re working to make sure we can help our customers accomplish what they’re trying to do.  We’ve already delivered a number of mobile features.  For instance, PeopleSoft home pages, dashboards and workcenters all work well on an iPad, straight out of the box.  We’ve delivered a number of key functions and tasks for mobile workers – those who are responsible for using a mobile device to manage inventory, for example.  Customers tell us they also need a holistic strategy, one that allows their employees to access nearly every task from a mobile device.  While we don’t expect users to do extensive data entry from their smartphone, it makes sense that they have access to company information and systems while away from their desk.  That’s where our strategy is going now.  We plan to unveil a number of new mobile offerings at OpenWorld.  Some will be available then, some shortly after. Q: What else are you working on now that you think is going to be exciting to customers at Oracle OpenWorld?A: Our next release -- the big thing is PeopleSoft 9.2, and we’ll be talking about the huge amount of work that’s gone into the next versions. A new toolset, 8.53, will be coming, and there’s a lot to talk about there, and the next generation of PeopleSoft 9.2.  We have a ton of new stuff coming.Q: What do you want PeopleSoft customers to know? A: We have been focusing on the user experience in PeopleSoft as a very high priority for the last 4 years, and it’s had interesting effects. One thing is that the application is better, more usable.  We’ve made visible improvements. Another aspect is that in customers’ minds, the PeopleSoft brand is being reinvigorated. Customers invested in PeopleSoft years ago, and then they weren’t sure where PeopleSoft was going.  This investment in the UI and overall user experience keeps PeopleSoft current, innovative and fresh.  Customers  are able to take advantage of a lot of new features, even on the older applications, simply by upgrading their PeopleTools. The interest in that ability has been tremendous. Knowing they have a lot of these features available -- right now, that’s pretty huge. There’s been a tremendous amount of positive response, just on the fact that we’re focusing on the user experience. Editor’s note: For more on PeopleSoft and PeopleTools user experience highlights, visit the Usable Apps web site.To find out more about these enhancements at Openworld, be sure to check out these sessions: GEN8928     General Session: PeopleSoft Update and Product RoadmapCON9183     PeopleSoft PeopleTools Technology Roadmap CON8932     New Functional PeopleSoft PeopleTools Capabilities for the Line-of-Business UserCON9196     PeopleSoft PeopleTools Roadmap: Mobile ApplicationsCON9186     Case Study: Delivering a Groundbreaking User Interface with PeopleSoft PeopleTools

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• LightDM will not start after stopping it

  - by Sweeters

  I am running Ubuntu 11.10 "Oneiric Ocelot", and in trying to install the nvidia CUDA developer drivers I switched to a virtual terminal (Ctrl-Alt-F5) and stopped lightdm (installation required that no X server instance be running) through sudo service lightdm stop. Re-starting lightdm with sudo service lightdm start did not work: A couple of * Starting [...] lines where displayed, but the process hanged. (I do not remember at which point, but I think it was * Starting System V runlevel compatibility. I manually rebooted my laptop, and ever since booting seems to hang, usually around the * Starting anac(h)ronistic cron [OK] log line (not consistently at that point, though). From that point on, I seem to be able to interact with my system only through a tty session (Ctrl-Alt-F1). I've tried purging and reinstalling both lightdm and gdm, as well as selecting both as the default display managers (through sudo dpkg-reconfigure [lightdm / gdm] or by manually editing /etc/X11/default-display-manager) through both apt-get and aptitude (that shouldn't make a difference anyway) after updating the packages, but the problem persists. Some of the responses I'm getting are the following: After running sudo dpkg-reconfigure lightdm (but not ... gdm) I get the following message: dpkg-maintscript-helper:warning: environment variable DPKG_MATINSCRIPT_NAME missing dpkg-maintscript-helper:warning: environment variable DPKG_MATINSCRIPT_PACKAGE missing After trying sudo service lightdm start or sudo start lightdm I get to see the boot loading screen again but nothing changes. If I go back to the tty shell I see lightdm start/running, process <num> but ps -e | grep lightdm gives no output. After trying sudo service gdm start or sudo starg gdm I get the gdm start/running, process <num> message, and gdm-binary is supposedly an active process, but all that happens is that the screen blinks a couple of times and nothing else. Other candidate solutions that I'd found on the web included running startx but when I try that I get an error output [...] Fatal server error: no screens found [...]. Moreover, I made sure that lightdm-gtk-greeter is installed but that did not help either. Please excuse my not including complete outputs/logs; I am writing this post from another computer and it's hard to manually copy the complete logs. Also, I've seen several posts that had to do with similar problems, but either there was no fix, or the one suggested did not work for me. In closing: Please help! I very much hope to avoid re-installing Ubuntu from scratch! :) Alex @mosi I did not manage to fix the NVIDIA kernel driver as per your instructions. I should perhaps mention that I'm on a Dell XPS15 laptop with an NVIDIA Optimus graphics card, and that I have bumblebee installed (which installs nvidia drivers during its installation, I believe). Issuing the mentioned commands I get the following: ~$uname -r 3.0.0-12-generic ~$lsmod | grep -i nvidia nvidia 11713772 0 ~$dmesg | grep -i nvidia [ 8.980041] nvidia: module license 'NVIDIA' taints kernel. [ 9.354860] nvidia 0000:01:00.0: power state changed by ACPI to D0 [ 9.354864] nvidia 0000:01:00.0: power state changed by ACPI to D0 [ 9.354868] nvidia 0000:01:00.0: enabling device (0006 -> 0007) [ 9.354873] nvidia 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 9.354879] nvidia 0000:01:00.0: setting latency timer to 64 [ 9.355052] NVRM: loading NVIDIA UNIX x86_64 Kernel Module 280.13 Wed Jul 27 16:53:56 PDT 2011 Also, running aptitude search nvidia gives me the following: p nvidia-173 - NVIDIA binary Xorg driver, kernel module a p nvidia-173-dev - NVIDIA binary Xorg driver development file p nvidia-173-updates - NVIDIA binary Xorg driver, kernel module a p nvidia-173-updates-dev - NVIDIA binary Xorg driver development file p nvidia-96 - NVIDIA binary Xorg driver, kernel module a p nvidia-96-dev - NVIDIA binary Xorg driver development file p nvidia-96-updates - NVIDIA binary Xorg driver, kernel module a p nvidia-96-updates-dev - NVIDIA binary Xorg driver development file p nvidia-cg-toolkit - Cg Toolkit - GPU Shader Authoring Language p nvidia-common - Find obsolete NVIDIA drivers i nvidia-current - NVIDIA binary Xorg driver, kernel module a p nvidia-current-dev - NVIDIA binary Xorg driver development file c nvidia-current-updates - NVIDIA binary Xorg driver, kernel module a p nvidia-current-updates-dev - NVIDIA binary Xorg driver development file i nvidia-settings - Tool of configuring the NVIDIA graphics dr p nvidia-settings-updates - Tool of configuring the NVIDIA graphics dr v nvidia-va-driver - v nvidia-va-driver - I've tried manually installing (sudo aptitude install <package>) packages nvidia-common and nvidia-settings-updates but to no avail. For example, sudo aptitude install nvidia-settings-updates returns the following log: Reading package lists... Building dependency tree... Reading state information... Reading extended state information... Initializing package states... Writing extended state information... No packages will be installed, upgraded, or removed. 0 packages upgraded, 0 newly installed, 0 to remove and 83 not upgraded. Need to get 0 B of archives. After unpacking 0 B will be used. Writing extended state information... Reading package lists... Building dependency tree... Reading state information... Reading extended state information... Initializing package states... Writing extended state information... The same happens with the Linux headers (i.e. I cannot seem to be able to install linux-headers-3.0.0-12-generic). The output of aptitude search linux-headers is as follows: v linux-headers - v linux-headers - v linux-headers-2.6 - i linux-headers-2.6.38-11 - Header files related to Linux kernel versi i linux-headers-2.6.38-11-generic - Linux kernel headers for version 2.6.38 on i A linux-headers-2.6.38-8 - Header files related to Linux kernel versi i A linux-headers-2.6.38-8-generic - Linux kernel headers for version 2.6.38 on v linux-headers-3 - v linux-headers-3.0 - v linux-headers-3.0 - i A linux-headers-3.0.0-12 - Header files related to Linux kernel versi p linux-headers-3.0.0-12-generic - Linux kernel headers for version 3.0.0 on p linux-headers-3.0.0-12-generic- - Linux kernel headers for version 3.0.0 on p linux-headers-3.0.0-12-server - Linux kernel headers for version 3.0.0 on p linux-headers-3.0.0-12-virtual - Linux kernel headers for version 3.0.0 on p linux-headers-generic - Generic Linux kernel headers p linux-headers-generic-pae - Generic Linux kernel headers v linux-headers-lbm - v linux-headers-lbm - v linux-headers-lbm-2.6 - v linux-headers-lbm-2.6 - p linux-headers-lbm-3.0.0-12-gene - Header files related to linux-backports-mo p linux-headers-lbm-3.0.0-12-gene - Header files related to linux-backports-mo p linux-headers-lbm-3.0.0-12-serv - Header files related to linux-backports-mo p linux-headers-server - Linux kernel headers on Server Equipment. p linux-headers-virtual - Linux kernel headers for virtual machines @heartsmagic I did try purging and reinstalling any nvidia driver packages, but it did not seem to make a difference, My xorg.conf file contains the following: # nvidia-xconfig: X configuration file generated by nvidia-xconfig # nvidia-xconfig: version 280.13 ([email protected]) Wed Jul 27 17:15:58 PDT 2011 Section "ServerLayout" Identifier "Layout0" Screen 0 "Screen0" 0 0 InputDevice "Keyboard0" "CoreKeyboard" InputDevice "Mouse0" "CorePointer" EndSection Section "Files" EndSection Section "InputDevice" # generated from default Identifier "Mouse0" Driver "mouse" Option "Protocol" "auto" Option "Device" "/dev/psaux" Option "Emulate3Buttons" "no" Option "ZAxisMapping" "4 5" EndSection Section "InputDevice" # generated from default Identifier "Keyboard0" Driver "kbd" EndSection Section "Monitor" Identifier "Monitor0" VendorName "Unknown" ModelName "Unknown" HorizSync 28.0 - 33.0 VertRefresh 43.0 - 72.0 Option "DPMS" EndSection Section "Device" Identifier "Device0" Driver "nvidia" VendorName "NVIDIA Corporation" EndSection Section "Screen" Identifier "Screen0" Device "Device0" Monitor "Monitor0" DefaultDepth 24 SubSection "Display" Depth 24 EndSubSection EndSection

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• Brighton Rocks: UA Europe 2011

  - by ultan o'broin

  User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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• Complex type support in process flow &ndash; XMLTYPE

  - by shawn

      Before OWB 11.2 release, there are only 5 simple data types supported in process flow: DATE, BOOLEAN, INTEGER, FLOAT and STRING. A new complex data type – XMLTYPE is added in 11.2, in order to support complex data being passed between the process flow activities. In this article we will give a simple example to illustrate the usage of the new type and some related editors.     Suppose there is a bookstore that uses XML format orders as shown below (we use the simplest form for the illustration purpose), then we can create a process flow to handle the order, take the order as the input, then extract necessary information, and generate a confirmation email to the customer automatically. <order id=’0001’>     <customer>         <name>Tom</name>         <email>[email protected]</email>     </customer>     <book id=’Java_001’>         <quantity>3</quantity>     </book> </order>     Considering a simple user case here: we use an input parameter/variable with XMLTYPE to hold the XML content of the order; then we can use an Assign activity to retrieve the email info from the order; after that, we can create an email activity to send the email (Other activities might be added in practical case, but will not be described here). 1) Set XML content value     For testing purpose, we will create a variable to hold the sample order, and then this will be used among the process flow activities. When the variable is of XMLTYPE and the “Literal” value is set the true, the advance editor will be enabled.     Click the “Advance Editor” shown as above, a simple xml editor will popup. The editor has basic features like syntax highlight and check as shown below:     We can also do the basic validation or validation against schema with the editor by selecting the normalized schema. With this, it will be easier to provide the value for XMLTYPE variables. 2) Extract information from XML content     After setting the value, we need to extract the email information with the Assign activity. In process flow, an enhanced expression builder is used to help users construct the XPath for extracting values from XML content. When the variable’s literal value is set the false, the advance editor is enabled.     Click the button, the advance editor will popup, as shown below:     The editor is based on the expression builder (which is often used in mapping etc), an XPath lib panel is appended which provides some help information on how to write the XPath. The expression used here is: “XMLTYPE.EXTRACT(XML_ORDER,'/order/customer/email/text()').getStringVal()”, which uses ‘/order/customer/email/text()’ as the XPath to extract the email info from the XML document.     A variable called “EMAIL_ADDR” is created with String data type to hold the value extracted.     Then we bind the “VARIABLE” parameter of Assign activity to “EMAIL_ADDR” variable, which means the value of the “EMAIL_ADDR” activity will be set to the result of the “VALUE” parameter of Assign activity. 3) Use the extracted information in Email activity     We bind the “TO_ADDRESS” parameter of the email activity to the “EMAIL_ADDR” variable created in above step.     We can also extract other information from the xml order directly through the expression, for example, we can set the “MESSAGE_BODY” with value “'Dear '||XMLTYPE.EXTRACT(XML_ORDER,'/order/customer/name/text()').getStringVal()||chr(13)||chr(10)||'   You have ordered '||XMLTYPE.EXTRACT(XML_ORDER,'/order/book/quantity/text()').getStringVal()||' '||XMLTYPE.EXTRACT(XML_ORDER,'/order/book/@id').getStringVal()”. This expression will extract the customer name, the quantity and the book id from the order to compose the message body.     To make the email activity work, we need provide some other necessary information, Such as “SMTP_SERVER” (which is the SMTP server used to send the emails, like “mail.bookstore.com”. The default PORT number is set to 25. You need to change the value accordingly), “FROM_ADDRESS” and “SUBJECT”. Then the process flow is ready to go.     After deploying the process flow package, we can simply run the process flow to check if the result is as expected (An email will be sent to the specified email address with proper subject and message body).     Note: In oracle 11g, there is an enhanced security feature - ACL (Access Control List), which restrict the network access within db, so we need to edit the list to allow UTL_SMTP work if you are using oracle 11g. Refer to chapter “Access Control Lists for UTL_TCP/HTTP/SMTP” and “Managing Fine-Grained Access to External Network Services” for more details.       In previous releases, XMLTYPE already exists in other OWB objects, like mapping/transformation etc. When the mapping/transformation is dragged into a process flow, the parameters with XMLTYPE are mapped to STRING. Now with the XMLTYPE support in process flow, the XMLTYPE will map to XMLTYPE in a more natural way, and we can leverage the new data type for the design.

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• Pre-rentrée Oracle Open World 2012 : à vos agendas

  - by Eric Bezille

  A maintenant moins d'un mois de l’événement majeur d'Oracle, qui se tient comme chaque année à San Francisco, fin septembre, début octobre, les spéculations vont bon train sur les annonces qui vont y être dévoilées... Et sans lever le voile, je vous engage à prendre connaissance des sujets des "Key Notes" qui seront tenues par Larry Ellison, Mark Hurd, Thomas Kurian (responsable des développements logiciels) et John Fowler (responsable des développements systèmes) afin de vous donner un avant goût. Stratégie et Roadmaps Oracle Bien entendu, au-delà des séances plénières qui vous donnerons  une vision précise de la stratégie, et pour ceux qui seront sur place, je vous engage à ne pas manquer les séances d'approfondissement qui auront lieu dans la semaine, dont voici quelques morceaux choisis : "Accelerate your Business with the Oracle Hardware Advantage" avec John Fowler, le lundi 1er Octobre, 3:15pm-4:15pm "Why Oracle Softwares Runs Best on Oracle Hardware" , avec Bradley Carlile, le responsable des Benchmarks, le lundi 1er Octobre, 12:15pm-13:15pm "Engineered Systems - from Vision to Game-changing Results", avec Robert Shimp, le lundi 1er Octobre 1:45pm-2:45pm "Database and Application Consolidation on SPARC Supercluster", avec Hugo Rivero, responsable dans les équipes d'intégration matériels et logiciels, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle’s SPARC Server Strategy Update", avec Masood Heydari, responsable des développements serveurs SPARC, le mardi 2 Octobre, 10:15am - 11:15am "Oracle Solaris 11 Strategy, Engineering Insights, and Roadmap", avec Markus Flier, responsable des développements Solaris, le mercredi 3 Octobre, 10:15am - 11:15am "Oracle Virtualization Strategy and Roadmap", avec Wim Coekaerts, responsable des développement Oracle VM et Oracle Linux, le lundi 1er Octobre, 12:15pm-1:15pm "Big Data: The Big Story", avec Jean-Pierre Dijcks, responsable du développement produits Big Data, le lundi 1er Octobre, 3:15pm-4:15pm "Scaling with the Cloud: Strategies for Storage in Cloud Deployments", avec Christine Rogers,  Principal Product Manager, et Chris Wood, Senior Product Specialist, Stockage , le lundi 1er Octobre, 10:45am-11:45am Retours d'expériences et témoignages Si Oracle Open World est l'occasion de partager avec les équipes de développement d'Oracle en direct, c'est aussi l'occasion d'échanger avec des clients et experts qui ont mis en oeuvre  nos technologies pour bénéficier de leurs retours d'expériences, comme par exemple : "Oracle Optimized Solution for Siebel CRM at ACCOR", avec les témoignages d'Eric Wyttynck, directeur IT Multichannel & CRM  et Pascal Massenet, VP Loyalty & CRM systems, sur les bénéfices non seulement métiers, mais également projet et IT, le mercredi 3 Octobre, 1:15pm-2:15pm "Tips from AT&T: Oracle E-Business Suite, Oracle Database, and SPARC Enterprise", avec le retour d'expérience des experts Oracle, le mardi 2 Octobre, 11:45am-12:45pm "Creating a Maximum Availability Architecture with SPARC SuperCluster", avec le témoignage de Carte Wright, Database Engineer à CKI, le mercredi 3 Octobre, 11:45am-12:45pm "Multitenancy: Everybody Talks It, Oracle Walks It with Pillar Axiom Storage", avec le témoignage de Stephen Schleiger, Manager Systems Engineering de Navis, le lundi 1er Octobre, 1:45pm-2:45pm "Oracle Exadata for Database Consolidation: Best Practices", avec le retour d'expérience des experts Oracle ayant participé à la mise en oeuvre d'un grand client du monde bancaire, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle Exadata Customer Panel: Packaged Applications with Oracle Exadata", animé par Tim Shetler, VP Product Management, mardi 2 Octobre, 1:15pm-2:15pm "Big Data: Improving Nearline Data Throughput with the StorageTek SL8500 Modular Library System", avec le témoignage du CTO de CSC, Alan Powers, le jeudi 4 Octobre, 12:45pm-1:45pm "Building an IaaS Platform with SPARC, Oracle Solaris 11, and Oracle VM Server for SPARC", avec le témoignage de Syed Qadri, Lead DBA et Michael Arnold, System Architect d'US Cellular, le mardi 2 Octobre, 10:15am-11:15am "Transform Data Center TCO with Oracle Optimized Servers: A Customer Panel", avec les témoignages notamment d'AT&T et Liberty Global, le mardi 2 Octobre, 11:45am-12:45pm "Data Warehouse and Big Data Customers’ View of the Future", avec The Nielsen Company US, Turkcell, GE Retail Finance, Allianz Managed Operations and Services SE, le lundi 1er Octobre, 4:45pm-5:45pm "Extreme Storage Scale and Efficiency: Lessons from a 100,000-Person Organization", le témoignage de l'IT interne d'Oracle sur la transformation et la migration de l'ensemble de notre infrastructure de stockage, mardi 2 Octobre, 1:15pm-2:15pm Echanges avec les groupes d'utilisateurs et les équipes de développement Oracle Si vous avez prévu d'arriver suffisamment tôt, vous pourrez également échanger dès le dimanche avec les groupes d'utilisateurs, ou tous les soirs avec les équipes de développement Oracle sur des sujets comme : "To Exalogic or Not to Exalogic: An Architectural Journey", avec Todd Sheetz - Manager of DBA and Enterprise Architecture, Veolia Environmental Services, le dimanche 30 Septembre, 2:30pm-3:30pm "Oracle Exalytics and Oracle TimesTen for Exalytics Best Practices", avec Mark Rittman, de Rittman Mead Consulting Ltd, le dimanche 30 Septembre, 10:30am-11:30am "Introduction of Oracle Exadata at Telenet: Bringing BI to Warp Speed", avec Rudy Verlinden & Eric Bartholomeus - Managers IT infrastructure à Telenet, le dimanche 30 Septembre, 1:15pm-2:00pm "The Perfect Marriage: Sun ZFS Storage Appliance with Oracle Exadata", avec Melanie Polston, directeur, Data Management, de Novation et Charles Kim, Managing Director de Viscosity, le dimanche 30 Septembre, 9:00am-10am "Oracle’s Big Data Solutions: NoSQL, Connectors, R, and Appliance Technologies", avec Jean-Pierre Dijcks et les équipes de développement Oracle, le lundi 1er Octobre, 6:15pm-7:00pm Testez et évaluez les solutions Et pour finir, vous pouvez même tester les technologies au travers du Oracle DemoGrounds, (1133 Moscone South pour la partie Systèmes Oracle, OS, et Virtualisation) et des "Hands-on-Labs", comme : "Deploying an IaaS Environment with Oracle VM", le mardi 2 Octobre, 10:15am-11:15am "Virtualize and Deploy Oracle Applications in Minutes with Oracle VM: Hands-on Lab", le mardi 2 Octobre, 11:45am-12:45pm (il est fortement conseillé d'avoir suivi le "Hands-on-Labs" précédent avant d'effectuer ce Lab. "x86 Enterprise Cloud Infrastructure with Oracle VM 3.x and Sun ZFS Storage Appliance", le mercredi 3 Octobre, 5:00pm-6:00pm "StorageTek Tape Analytics: Managing Tape Has Never Been So Simple", le mercredi 3 Octobre, 1:15pm-2:15pm "Oracle’s Pillar Axiom 600 Storage System: Power and Ease", le lundi 1er Octobre, 12:15pm-1:15pm "Enterprise Cloud Infrastructure for SPARC with Oracle Enterprise Manager Ops Center 12c", le lundi 1er Octobre, 1:45pm-2:45pm "Managing Storage in the Cloud", le mardi 2 Octobre, 5:00pm-6:00pm "Learn How to Write MapReduce on Oracle’s Big Data Platform", le lundi 1er Octobre, 12:15pm-1:15pm "Oracle Big Data Analytics and R", le mardi 2 Octobre, 1:15pm-2:15pm "Reduce Risk with Oracle Solaris Access Control to Restrain Users and Isolate Applications", le lundi 1er Octobre, 10:45am-11:45am "Managing Your Data with Built-In Oracle Solaris ZFS Data Services in Release 11", le lundi 1er Octobre, 4:45pm-5:45pm "Virtualizing Your Oracle Solaris 11 Environment", le mardi 2 Octobre, 1:15pm-2:15pm "Large-Scale Installation and Deployment of Oracle Solaris 11", le mercredi 3 Octobre, 3:30pm-4:30pm En conclusion, une semaine très riche en perspective, et qui vous permettra de balayer l'ensemble des sujets au coeur de vos préoccupations, de la stratégie à l'implémentation... Cette semaine doit se préparer, pour tailler votre agenda sur mesure, à travers les plus de 2000 sessions dont je ne vous ai fait qu'un extrait, et dont vous pouvez retrouver l'ensemble en ligne.

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