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  • Having Fun with Coding4Fun&rsquo;s Windows Phone 7 Controls

    - by mbcrump
    I’m a big believer in having a hobby project as you can probably tell from the first sentence in my “personal webpage using Silverlight” article. One of my current hobby projects is to re-do my current WP7 application in the marketplace. I knew up front that I needed a “Loading” animation and a better “About” box. After starting to develop my own, I noticed a great set of WP7 controls by Coding4Fun and decided to use them in my new application. Before I go any further they are FREE and Open-Source. It is really simple to get started, just go to the CodePlex site and click the download button. After you have downloaded it then extract it to a Folder and you will have 4 DLL files. They are listed below: Now create a Windows Phone 7 Project and add references to the DLL’s by right clicking on the References folder and clicking “Add references”.   After adding the references, we can get started. I needed a ProgressOverlay animation or “Loading Screen” while my RSS feed is downloading. Basically, you just need to add the following namespace to whatever page you want the control on: xmlns:Controls="clr-namespace:Coding4Fun.Phone.Controls;assembly=Coding4Fun.Phone.Controls" And then the code inside your Grid or wherever you want the Loading screen placed. <Controls:ProgressOverlay Name="progressOverlay" > <Controls:ProgressOverlay.Content> <TextBlock>Loading</TextBlock> </Controls:ProgressOverlay.Content> </Controls:ProgressOverlay> Bam, you now have a great looking loading screen. Of course inside the ProgressOverlay, you may want to add a Visibility property to turn it off after your data loads if you are using MVVM or similar pattern.   Next up, I needed a nice clean “About Box” that looks good but is also functional. Meaning, if they click on my twitter name, web or email to launch the appropriate task. Again, this is only a few lines of code: var p = new AboutPrompt(); p.VersionNumber = "2.0"; p.Show("Michael Crump", "@mbcrump", "[email protected]", @"http://michaelcrump.net"); A nice clean “About” box with just a few lines of code! I’m all for code that I don’t have to write. It also comes with a pretty sweet InputPrompt for grabbing info from a user: The code for this is also very simple: InputPrompt input = new InputPrompt(); input.Completed += (s, e) => { MessageBox.Show(e.Result.ToString()); }; input.Title = "Input Box"; input.Message = "What does a \"Developer Large\" T-Shirt Mean? "; input.Show(); I also enjoyed the PhoneHelper that allows you to get data out of the WMAppManifest File very easy. So for example if I wanted the Version info from the WMAppManifest file. I could write one line and get it. PhoneHelper.GetAppAttribute("Version") Of course you would want to make sure you add the following using statement: using Coding4Fun.Phone.Controls.Data; You can’t have all these cool controls without a great set of Converters. The included BooleanToVisibility converter will convert a Boolean to and from a Visibility value. This is excellent when using something like a CheckBox to display a TextBox when its checked. See the example below: The code is below: <phone:PhoneApplicationPage.Resources> <Converters:BooleanToVisibilityConverter x:Key="BooleanToVisibilityConverter"/> </phone:PhoneApplicationPage.Resources> <CheckBox x:Name="checkBox"/> <TextBlock Text="Display Text" Visibility="{Binding ElementName=checkBox, Path=IsChecked, Converter={StaticResource BooleanToVisibilityConverter} }"/> That’s not all the goodies included. They also provide a RoundedButton, TimePicker and several other converters. The documentation is great and I would recommend you give them a shot if you need any of this functionality. Btw, thank Brian Peek for his awesome work on Coding4Fun!  Subscribe to my feed

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  • My Mother Bought a Droid

    - by Ben Griswold
    I converted to iPhone two years ago when I left my former employer and my Blackberry behind. The truth is I half-heartedly purchased my iPhone. It was a great looking device, but as far as I was concerned, it was a mere toy compared to my Blackberry.  I remember hiding the toy in my briefcase when attending business meetings because I didn’t consider it to be professional enough.  I’ve since owned all three generations of the iPhone and, well, iPhone seems to have caught on. I still miss the click of the Blackberry keyboard and the blinking red light letting me know that someone/something requires my attention, but I’m officially an iPhone fanboy now.  My mom called last weekend and asked if she should buy an iPhone. I talked her ear off about everything I love about iPhone. I went on for about twenty minutes. I couldn’t help myself. I mentioned everything from my podcast subscriptions to the application which manages my workouts.  I went as far as to say that someday all smart phones will be referred to as iPhones just like all tissues are referred to as Kleenex and all sodas are referred to as Cokes.  I was really on a roll and then I stopped. I had to…the call dropped.  There I was, strategically standing in the far corner of my backyard where I get the most reliable AT&T reception and the call drops in middle of my iPhone pitch.  Folks, I don’t care how good a salesperson you are, it’s tough to recover from a situation like this.   I dialed my mom back and jokingly asked if she was planning to make calls with her new phone. I explained that AT&T is bound to provide better service eventually but I’m not sure she should wait. After all, I have troubles with the network in San Diego and I can only image how bad it would be for her in Western Massachusetts. Mom called back a few days later exclaiming, “I bought a Droid! I love this phone! I haven’t done anything with it but make phone calls, but I love it.”  I had to laugh.  My mom made the right call (pun intended.)  The iPhone is an amazing device, but owners are constantly reminded that its core function (it’s a phone, remember?) is subpar.  If you love gadgets, you’re probably enthralled by iPhone’s many bells and whistles and, relatively speaking, the terrible phone service might not amount to much.  (Maybe it amounts to a rant on your blog.) The overall iPhone offering is so attractive that consumers are willing to wait for AT&T to straighten up their act or wait until Apple grants a choice of carriers.  But I don’t see either of these remedies coming soon. In the interim, I’m willing to take my iPhone for what it is and just continue to enjoy my favorite features while pretending that poor coverage isn’t a big deal. With any luck, more and more reasonable folks will recognize that Android Phones are legitimate players in the smart phone space, they will buy loads of them and there will become plenty of functional phones to borrow when my “phone” is showing zero bars.  Heck, I’m already covered when I visit my mom.

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  • Collaborate10 &ndash; THEconference

    - by jean-pierre.dijcks
    After spending a few days in Mandalay Bay's THEHotel, I guess I now call everything THE... Seriously, they even tag their toilet paper with THEtp... I guess the brand builders in Vegas thought that once you are on to something you keep on doing it, and granted it is a nice hotel with nice rooms. THEanalytics Most of my collab10 experience was in a room called Reef C, where the BIWA bootcamp was held. Two solid days of BI, Warehousing and Analytics organized by the BIWA SIG at IOUG. Didn't get to see all sessions, but what struck me was the high interest in Analytics. Marty Gubar's OLAP session was full and he did some very nice things with the OLAP option. The cool bit was that he actually gets all the advanced calculations in OLAP to show up in OBI EE without any effort. It was nice to see that the idea from OWB where you generate an RPD is now also in AWM. I think it makes life so much simpler to generate these RPD's from your data model. Even if the end RPD needs some tweaking, it is all a lot less effort to get something going. You can see this stuff for yourself in this demo (click here). OBI EE uses just SQL to get to the calculations, and so, if you prefer APEX, you can build you application there and get the same nice calculations in an APEX application. Marty also showed the Simba MDX driver used with Excel. I guess we should call that THEcoolone... and it is very slick and wonderfully useful for all of you who actually know Excel. The nice thing is that you leverage pure Excel for all operations (no plug-ins). That means no new tools to learn, no new controls, all just pure Excel. THEdatabasemachine Got some very good questions in my "what makes Exadata fast" session and overall, the interest in Exadata is overwhelming. One of the things that I did try to do in my session is to get people to think in new patterns rather than in patterns based on Oracle 9i running on some random hardware configuration. We talked a little bit about the often over-indexing and how everyone has to unlearn all of that on Exadata. The main thing however is that everyone needs to get used to the shear size of some of the components in a Database machine V2. 5TB of flash cache is a lot of very fast data storage, half a TB of memory gets quite interesting as well. So what I did there was really focus on some of the content in these earlier posts on Upward ILM and In-Memory processing. In short, I do believe the these newer media point out a trend. In-memory and other fast media will get cheaper and will see more use. Some of that we do automatically by adding new functionality, but in some cases I think the end user of the system needs to start thinking about how to leverage all this new hardware. I think most people got very excited about these new capabilities and opportunities. THEcoolkids One of the cool things about the BIWA track was the hand-on track. Very cool to see big crowds for both OLAP and OWB hands-on. Also quite nice to see that the folks at RittmanMead spent so much time on preparing for that session. While all of them put down cool stuff, none was more cool that seeing Data Mining on an Apple iPAD... it all just looks great on an iPAD! Very disappointing to see that Mark Rittman still wasn't showing OWB on his iPAD ;-) THEend All in all this was a great set of sessions in the BIWA track. Lots of value to our guests (we hope) and we hope they all come again next year!

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  • “I could use a little help here” or “I can do it myself, thank you” for Cloud Projects

    - by BuckWoody
    Windows Azure allows you to write code in languages within the .NET stack, you can use Java, C++, PHP, NodeJS and others. Code is code - other than keeping things stateless, using a Web or Worker Role in Azure is not all that different from working with an on-premises system. However…. Working in a scalable, component-based stateless architecture that can use federated security is not all that common for many developers. Some are used to owning the server, scaling up, and state-full paradigms that have a single security domain. Making the transition whilst trying to create a new software application or even port a previous one can be daunting. Sure, we have absolutely tons of free training, kits, videos, online books and more to learn on your own, but some things like architecture can be pivotal as you move along. So the question is, should you just strike out on your own for a Cloud project, or get Microsoft Consulting Services or another partner to work with you on your first one? I use a few decision points to help guide the projects I assist in. Note: I’m a huge fan of having help that ends up giving you training and leaves you in charge. If you do engage with someone to help you, make sure you keep this clear and take more and more ownership yourself as the project progresses. How much time do you have? Usually the first thing I ask is about the timeline for the project. It doesn’t matter how skilled you are, if you have a short window to get things done it’s better to get help - especially if this is your first cloud project. Having someone that knows the platform well can save you amazing amounts of time. If you have longer, then start with the training in the link above and once you feel confident, jump in. How complex is the project? If there are a lot of moving parts, it’s best to engage a partner. The reason is that certain interactions - particularly things like Service Bus or Data Integration  - can be quite different than what you may have encountered before. How many people do you have? I have a “pizza rule” about projects I’ve used in my career - if it takes over two pizzas to feed everyone on the project, it’s too big and will fail. That being said, one developer and a one-week deadline does not a good project make, usually. It’s best to have at least one architect (or someone in that role) guiding the project along, and at least two developers to work on a cloud project. That’s a generalization of course, since I’ve seen great software on Azure with one developer writing code all by herself, but for more complex projects, more (to a point) is better. The nice thing about bringing on a partner is that you don’t have to hire them full time - they help you and then they go away. How critical is the project? There’s no shame in using some help. If the platform is new, if the project is large and complex, and if it is critical to the business, you should engage a partner. That’s regardless of Cloud or anything else - get some help. You don’t want to hit your company’s bottom line in a negative way, but you have to innovate and get them a competitive advantage. Do your research, make sure the partner is qualified to help you, and get it done. Don’t let these questions scare you off. There are lots of projects you can implement on Windows and SQL Azure with nothing other than the Software Development Kit (SDK) that you get for free with Windows Azure. And assistance comes in many forms - sometimes just phone support, a friend you can ask. Microsoft Consulting Services or any of our great partners. You can get help on just the architecture piece or have them show you how to write the code. They’ll get involved as little or as much as you like.

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  • ASP.NET Performance tip- Combine multiple script file into one request with script manager

    - by Jalpesh P. Vadgama
    We all need java script for our web application and we storing our JavaScript code in .js files. Now If we have more then .js file then our browser will create a new request for each .js file. Which is a little overhead in terms of performance. If you have very big enterprise application you will have so much over head for this. Asp.net Script Manager provides a feature to combine multiple JavaScript into one request but you must remember that this feature will be available only with .NET Framework 3.5 sp1 or higher versions.  Let’s take a simple example. I am having two javascript files Jscrip1.js and Jscript2.js both are having separate functions. //Jscript1.js function Task1() { alert('task1'); } Here is another one for another file. ////Jscript1.js function Task2() { alert('task2'); } Now I am adding script reference with script manager and using this function in my code like this. <form id="form1" runat="server"> <asp:ScriptManager ID="myScriptManager" runat="server" > <Scripts> <asp:ScriptReference Path="~/JScript1.js" /> <asp:ScriptReference Path="~/JScript2.js" /> </Scripts> </asp:ScriptManager> <script language="javascript" type="text/javascript"> Task1(); Task2(); </script> </form> Now Let’s test in Firefox with Lori plug-in which will show you how many request are made for this. Here is output of that. You can see 5 Requests are there. Now let’s do same thing in with ASP.NET Script Manager combined script feature. Like following <form id="form1" runat="server"> <asp:ScriptManager ID="myScriptManager" runat="server" > <CompositeScript> <Scripts> <asp:ScriptReference Path="~/JScript1.js" /> <asp:ScriptReference Path="~/JScript2.js" /> </Scripts> </CompositeScript> </asp:ScriptManager> <script language="javascript" type="text/javascript"> Task1(); Task2(); </script> </form> Now let’s run it and let’s see how many request are there like following. As you can see now we have only 4 request compare to 5 request earlier. So script manager combined multiple script into one request. So if you have lots of javascript files you can save your loading time with this with combining multiple script files into one request. Hope you liked it. Stay tuned for more!!!.. Happy programming.. Technorati Tags: ASP.NET,ScriptManager,Microsoft Ajax

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  • Home Energy Management & Automation with Windows Phone 7

    A number of people at Clarity are personally interested in home energy conservation and home automation. We feel that a mobile device is a great fit for bringing this idea to fruition. While this project is merely a concept and not directly associated with Microsofts Hohm web service, it provides a great model for communicating the concept. I wanted to take the idea a step further and combine saving energy in your home with the ability to track water usage and control your home devices. I designed an application that focuses on total home control and not just energy usage. Application Overview By monitoring home consumption in real time and with yearly projections users can pinpoint vampire devices, times of high or low consumption, and wasteful patterns of energy use. Energy usage meters indicate total current consumption as well as individual device consumption. Users can then use the information to take action, make adjustments, and change their consumption behaviors. The app can be used to automate certain systems like lighting, temperature, or alarms. Other features can be turned on an off at the touch of a toggle switch on your phone, away from home. Forget to turn off the TV or shut the garage door? No problem, you can do it from your phone. Through settings you can enable and disable features of the phone that apply to your home making it a completely customized and convenient experience. To be clear, this equates to more security, big environmental impact, and even bigger savings.   Design and User Interface  Since this panorama application is designed for win phone 7 devices, it complies with the UI Design and Interaction Guide for wp7. I developed the frame and page hierarchy from existing examples. The interface takes advantage of the interactive nature of touch screens with slider controls, pivot control views, and toggle switches to turn on and off devices (not shown in mockup). I followed recommendations for text based elements and adapted the tile notifications to display the most recent user activity. For example, the mockup indicates upon launching the app that the last thing you did was program the thermostat. This model is great for quick launching common user actions. One last design feature to point out is the technical reasons for supplying both light and dark themes for the app. Since this application is targeting energy consumption it only makes sense to consider the effect of the apps background color or image on the phones energy use. When displaying darker colors like black the OLED display may use less power, extending battery life. Other Considerations For now I left out options of wind and solar powered energy options because they are not available to everyone. Renewable energy sources and new technologies associated with them are definitely ideas to keep in mind for a next iteration. Another idea to explore for such an application would be to include a savings model similar to mint.com. In addition to general energy-saving recommendations the application could recommend customized ways to save based on your current utility providers and available options in your area. If your television or refrigerator is guilty of sucking a lot of energy then you may see recommendations for energy star products that could save you even more money! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Today's Links (6/29/2011)

    - by Bob Rhubart
    Event-Driven SOA: Events meet Services | Guido Schmutz Oracle ACE Director Guido Schmutz shows you how to achieve extreme loose coupling within a Service-Oriented Architecture by using event-driven interactions. Misconceptions About Software Architecture | Sanjeev Kumar A concise, to-the-point, and informative article by Sanjeev Kumar. Good Leaders Acknowledge What Can't Be Done - Jeffrey Pfeffer - Harvard Business Review "None of us likes to admit to bad decisions," says Jeffrey Pfeffer. "But imagine how much harder that is for someone who has been chosen to lead a large organization precisely because he or she is thought to have the power to see the future more clearly and chart a wise course." Suboptimal Thinking within Enterprise Architecture | James McGovern McGovern says: "We need to remember that enterprises live and thrive beyond just the current person at the helm." Boundaryless Information Flow | Richard Veryard "If all the boundaries are removed or porous, then the (extended) enterprise or ecosystem becomes like a giant sponge, in which all information permeates the whole," Veryard says. "Some people may think that's a good idea, but it's not what I'd call loose coupling." Coming to a City Near You: Oracle Business Analytics Summits | Rob Reynolds This series of events includes a Technology and Architecture track. New Date for Implementation of Sun Hands-On Course Requirement (Oracle Certification) As announced on the Oracle Certification website, Java Architect, Java Developer, Solaris System Administrator and Solaris Security Administrator certification tracks will include a new mandatory course attendance requirement. VirtualBox 4.0.10 is now available for download | Bob Netherton Netherton shares information on the new release. Updated Technical Best Practices whitepaper | Anthony Shorten The Technical Best Practices whitepaper has been updated with the latest advice. "New advice includes new installation advice, advanced settings, new security settings and advice for both Oracle WebLogic and IBM WebSphere installations," says Shorten. Kscope 11 ADF, AIA and Business Rules | Peter Paul van de Beek Whitehorses Solution Architect Peter Paul van de Beek shares his impressions of KScope11 presentations by Markus Eisele, Sten Vesterli, and Edwin Biemond. Amazon AWS for the learning experience | Andrej Koelewijn "Using AWS changes your expectations how your internal data center should operate," says Koelewijn. BPMN is dead, long live BPEL! (SOA Partner Community Blog) Jürgen Kress shares information -- including a long list of speakers -- for the SOA & BPM Integration Days 2011 conference, October 12th & 13th 2011 in Düsseldorf. InfoQ: HTML5 and the Dawn of Rich Mobile Web Applications James Pearce introduces cross-platform web apps development using HTML5 and web frameworks, such as jQTouch, jQuery Mobile, Sencha Touch, PhoneGap, outlining what makes a good framework. InfoQ: Interview and Book Excerpt: CMMI for Development "Frameworks like TOGAF are used to define an architecture that aligns IT assets and resources to support key business needs and processes of key stakeholders," says SEI's Mike Konrad. "But the individual application systems, capabilities, services, networks, and other IT assets and infrastructure still need to be acquired, developed, or sustained." InfoQ: Architecting a Cloud-Scale Identity Fabric | Eric Olden "The most cited reason for not moving to the cloud is concern about security," says Olden. "In particular, managing user identity and access in the cloud is a tough problem to solve and a big security concern for organizations."

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  • Oracle Enterprise Manager 11g is Here!

    - by chung.wu
    We hope that you enjoyed the launch event. If you missed it, you may still watch it via our on demand webcast, which is being produced and will be posted very shortly. 11gR1 is a major release of Oracle Enterprise Manager, and as one would expect from a big release, there are many new capabilities that appeal to a broad set of audience. Before going into the laundry list of new features, let's talk about the key themes for this release to put things in perspective. First, this release is about Business Driven Application Management. The traditional paradigm of component centric systems management simply cannot satisfy the management needs of modern distributed applications, as they do not provide adequate visibility of whether these applications are truly meeting the service level expectations of the business users. Business Driven Application Management helps IT manage applications according to the needs of the business users so that valuable IT resources can be better focused to help deliver better business results. To support Business Driven Application Management, 11gR1 builds on the work that we started in 10g to provide better support for user experience management. This capability helps IT better understand how users use applications and the experience that the applications provide so that IT can take actions to help end users get their work done more effectively. In addition, this release also delivers improved business transaction management capabilities to make it faster and easier to understand and troubleshoot transaction problems that impact end user experience. Second, this release includes strengthened Integrated Application-to-Disk Management. Every component of an application environment, from the application logic to the application server, to database, host machines and storage devices, etc... can affect end user experience. After user experience improvement needs are identified, IT needs tools that can be used do deep dive diagnostics for each of the application environment component, analyze configurations and deploy changes. Enterprise Manager 11gR1 extends coverage of key application environment components to include full support for Oracle Database 11gR2, Exadata V2, and Fusion Middleware 11g. For composite and Java application management, two key pieces of technologies, JVM Diagnostic and Composite Application Monitoring and Modeler, are now fully integrated into Enterprise Manager so there is no need to install and maintain separate tools. In addition, we have delivered the first set of integration between Enterprise Manager Grid Control and Enterprise Manager Ops Center so that hardware level events can be centrally monitored via Grid Control. Finally, this release delivers Integrated Systems Management and Support for customers of Oracle technologies. Traditionally, systems management tools and tech support were separate silos. When problems occur, administrators used internally deployed tools to try to solve the problems themselves. If they couldn't fix the problems, then they would use some sort of support website to get help from the vendor's support staff. Oracle Enterprise Manager 11g integrates problem diagnostic and remediation workflow. Administrators can use Oracle Enterprise Manager's various diagnostic tools to begin the troubleshooting process. They can also use the integrated access to My Oracle Support to look up solutions and download software patches. If further help is needed, administrators can open service requests from right within Oracle Enterprise Manager and track status update. Oracle's support staff, using Enterprise Manager's configuration management capabilities, can collect important configuration information about customer environments in order to expedite problem resolution. This tight integration between Oracle Enterprise Manager and My Oracle Support helps Oracle customers achieve a Superior Ownership Experience for their Oracle products. So there you have it. This is a brief 50,000 feet overview of Oracle Enterprise Manager 11g. We know you are hungry for the details. We are going to write about it in the coming days and weeks. For those of you that absolutely can't wait to find out more, you may download our software to try it out today. In fact, for the first time ever, the initial release of Oracle Enterprise Manager is available for both 32 and 64 bit Linux. Additional O/S ports will arrive in the coming weeks. Please stay tuned on the Oracle Enterprise Manager blog for additional updates.

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  • The dislikes of TDD

    - by andrewstopford
    I enjoy debates about TDD and Brian Harrys blog post is no exception. Brian sounds out what he likes and dislikes about TDD and it's the dislikes I'll focus on. The idea of having unit tests that cover virtually every line of code that I’ve written that I have to refactor every time I refactor my code makes me shudder.  Doing this way makes me take nearly twice as long as it would otherwise take and I don’t feel like I get sufficient benefits from it. Refactoring your tests to match your refactored code sounds like the tests are suffering. Too many hard dependencies with no SOLID concerns are a sure fire reason you would do this. Maybe at the start of a TDD cycle you would need to do this as your design evolves and you remove these dependencies but this should quickly be resolved as you refactor. If you find your self still doing it then stop and look back at your design. Don’t get me wrong, I’m a big fan of unit tests.  I just prefer to write them after the code has stopped shaking a bit.  In fact most of my early testing is “manual”.  Either I write a small UI on top of my service that allows me to plug in values and try it or write some quick API tests that I throw away as soon as I have validated them. The problem with this is that a UI can make assumptions on your code that then just unit test around and very quickly the design becomes bad and you technical debt sweeps in. If you want to blackbox test your code with a UI then do so after your TDD cycles not before. This is probably by biggest issue with a literal TDD interpretation.  TDD says you never write a line of code without a failing test to show you need it.  I find it leads developers down a dangerous path.  Without any help from a methodology, I have met way too many developers in my life that “back into a solution”.  By this, I mean they write something, it mostly works and they discover a new requirement so they tack it on, and another and another and when they are done, they’ve got a monstrosity of special cases each designed to handle one specific scenario.  There’s way more code than there should be and it’s way too complicated to understand. I believe in finding general solutions to problems from which all the special cases naturally derive rather than building a solution of special cases.  In my mind, to do this, you have to start by conceptualizing and coding the framework of the general algorithm.  For me, that’s a relatively monolithic exercise. TDD is an development pratice not a methodology, the danger is that the solution becomes a mass of different things that violate DRY. TDD won't solve these problems, only good communication and practices like pairing will help. Above all else an assumption that TDD replaces a methodology is a mistake, combine it with what ever works for your team\business but only good communication will help. A good naming scheme\structure for folders, files and tests can help you and your team isolate what tests are for what.

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  • Pie Charts Just Don't Work When Comparing Data - Number 10 of Top 10 Reasons to Never Ever Use a Pie

    - by Tony Wolfram
    When comparing data, which is what a pie chart is for, people have a hard time judging the angles and areas of the multiple pie slices in order to calculate how much bigger one slice is than the others. Pie Charts Don't Work A slice of pie is good for serving up a portion of desert. It's not good for making a judgement about how big the slice is, what percentage of 100 it is, or how it compares to other slices. People have trouble comparing angles and areas to each other. Controlled studies show that people will overestimate the percentage that a pie slice area represents. This is because we have trouble calculating the area based on the space between the two angles that define the slice. This picture shows how a pie chart is useless in determing the largest value when you have to compare pie slices.   You can't compare angles and slice areas to each other. Human perception and cognition is poor when viewing angles and areas and trying to make a mental comparison. Pie charts overload the working memory, forcing the person to make complicated calculations, and at the same time make a decision based on those comparisons. What's the point of showing a pie chart when you want to compare data, except to say, "well, the slices are almost the same, but I'm not really sure which one is bigger, or by how much, or what order they are from largest to smallest. But the colors sure are pretty. Plus, I like round things. Oh,was I suppose to make some important business decision? Sorry." Bad Choices and Bad Decisions Interaction Designers, Graphic Artists, Report Builders, Software Developers, and Executives have all made the decision to use pie charts in their reports, software applications, and dashboards. It was a bad decision. It was a poor choice. There are always better options and choices, yet the designer still made the decision to use a pie chart. I'll expore why people make such poor choices in my upcoming blog entires. (Hint: It has more to do with emotions than with analytical thinking.) I've outlined my opinions and arguments about the evils of using pie charts in "Countdown of Top 10 Reasons to Never Ever Use a Pie Chart." Each of my next 10 blog entries will support these arguments with illustrations, examples, and references to studies. But my goal is not to continuously and endlessly rage against the evils of using pie charts. This blog is not about pie charts. This blog is about understanding why designers choose to use a pie chart. Why, when give better alternatives, and acknowledging the shortcomings of pie charts, do designers over and over again still freely choose to place a pie chart in a report? As an extra treat and parting shot, check out the nice pie chart that Wikipedia uses to illustrate the United States population by state.   Remember, somebody chose to use this pie chart, with all its glorious colors, and post it on Wikipedia for all the world to see. My next blog will give you a better alternative for displaying comparable data - the sorted bar chart.

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  • From the Tips Box: Pre-installation Prep Work Makes Service Pack Upgrades Smoother

    - by Jason Fitzpatrick
    Last month Microsoft rolled out Windows 7 Service Pack 1 and, like many SP releases, quite a few people are hanging back to see what happens. If you want to update but still error on the side of caution, reader Ron Troy  offers a step-by-step guide. Ron’s cautious approach does an excellent job minimizing the number of issues that could crop up in a Service Pack upgrade by doing a thorough job updating your driver sets and clearing out old junk before you roll out the update. Read on to see how he does it: Just wanted to pass on a suggestion for people worried about installing Service Packs.  I came up with a ‘method’ a couple years back that seems to work well. Run Windows / Microsoft Update to get all updates EXCEPT the Service Pack. Use Secunia PSI to find any other updates you need. Use CCleaner or the Windows disk cleanup tools to get rid of all the old garbage out there.  Make sure that you include old system updates. Obviously, back up anything you really care about.  An image backup can be real nice to have if things go wrong. Download the correct SP version from Microsoft.com; do not use Windows / Microsoft Update to get it.  Make sure you have the 64 bit version if that’s what you have installed on your PC. Make sure that EVERYTHING that affects the OS is up to date.  That includes all sorts of drivers, starting with video and audio.  And if you have an Intel chipset, use the Intel Driver Utility to update those drivers.  It’s very quick and easy.  For the video and audio drivers, some can be updated by Intel, some by utilities on the vendor web sites, and some you just have to figure out yourself.  But don’t be lazy here; old drivers and Windows Service Packs are a poor mix. If you have 3rd party software, check to see if they have any updates for you.  They might not say that they are for the Service Pack but you cut your risk of things not working if you do this. Shut off the Antivirus software (especially if 3rd party). Reboot, hitting F8 to get the SafeMode menu.  Choose SafeMode with Networking. Log into the Administrator account to ensure that you have the right to install the SP. Run the SP.  It won’t be very fancy this way.  Maybe 45 minutes later it will reboot and then finish configuring itself, finally letting you log in. Total installation time on most of my PC’s was about 1 hour but that followed hours of preparation on each. On a separate note, I recently got on the Nvidia web site and their utility told me I had a new driver available for my GeForce 8600M GS.  This laptop had come with Vista, now has Win 7 SP1.  I had a big surprise from this driver update; the Windows Experience Score on the graphics side went way up.  Kudo’s to Nvidia for doing a driver update that actually helps day to day usage.  And unlike ATI’s updates (which I need for my AGP based system), this update was fairly quick and very easy.  Also, Nvidia drivers have never, as I can recall, given me BSOD’s, many of which I’ve gotten from ATI (TDR errors).How to Enable Google Chrome’s Secret Gold IconHTG Explains: What’s the Difference Between the Windows 7 HomeGroups and XP-style Networking?Internet Explorer 9 Released: Here’s What You Need To Know

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  • Last GUID used up - new ScottGuID unique ID to replace it

    - by Eilon
    You might have heard in recent news that the last ever GUID was used up. The GUID {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} was just consumed by a soon to be released project at Microsoft. Immediately after the GUID's creation the word spread around the Microsoft campuses around the globe. Microsoft's approximately 100,000 worldwide employees then started blogging, tweeting, and facebooking about the dubious "achievement." The following screenshot shows GUIDGEN (the Windows tool for creating GUIDs) with the last ever GUID. All GUIDs created by projects at Microsoft must be registered in a central repository for record keeping. This allows quick-fix engineers, security engineers, anti-malware developers, and testers to do a quick look up of an unknown GUID and find out if it belongs to Microsoft. The following screenshot shows the Microsoft GUID Tracker internal application and the last few GUIDs being used up by various Microsoft projects. What is perhaps more interesting than the news about the GUID is the project that used that last GUID. The recent announcements regarding the development experience for the Windows Phone 7 Series (WP7S) all involve free editions of Visual Studio 2010. One of the lesser known developer tools is based on a resurrected project that many of you are probably familiar with, but have never used. The tool is in fact Microsoft Bob 7 Series (MB7S). MB7S is an agent-based approach for mobile phone app development. The UI incorporates both natural language interfaces and motion gesture behaviors, similar to the Windows Phone 7 Series “Metro” interface. If it works, it will help to expand the breadth of mobile app developers. After the GUID: The ScottGuID It came as no big surprise that eventually the last GUID would be used up. Knowing this, a group of engineers at Microsoft has designed, implemented, and tested a replacement to the GUID: The ScottGuID. There are several core principles of the ScottGuID: 1. The concepts used in ScottGuIDs must be easily understood by a developer who is already familiar with GUIDs 2. There must exist a compatibility layer between ScottGuIDs and GUIDs 3. A ScottGuID must be usable in a practical manner in non-computing environments 4. There must exist ScottGuID APIs for all common platforms: Win32/Win64/WinCE, .NET (incl. Silverlight), Linux, FreeBSD, MacOS (incl. iPhone OS), Symbian, RIM BlackBerry, Google Android, etc. 5. ScottGuIDs must never run out ScottGuID use cases One of the more subtle principles of the ScottGuID is principle #3. While technically a GUID could be used in any environment, it was not practical to do so in terms of data entry and error detection. In order to have the ScottGuID be a true universal ID it must be usable in non-computing environments. Prior to the announcement of the ScottGuID there have been a number of until-now confidential projects. One of the tools that will soon become public is ScottGuIDGen, which is in essence an updated version of GUIDGEN that can create ScottGuIDs. The following screenshot shows a sample ScottGuID. To demonstrate the various applications of the ScottGuID there were test deployments around the globe. The following examples are a small showcase of the applications that have already been prototyped. Log in to Hotmail: Pay for gas: Sign in to Twitter: Dispense cat food: Conclusion I hope that this brief introduction to the ScottGuID shows how technology can continue to move forward, even when it appears there is a point that cannot be passed. With a small number of principles, a team of smart engineers, and a passion for "getting it right" the ScottGuID should last well past our lifetimes. In the coming months expect further announcements regarding additional developer tools, samples, whitepapers, podcasts, and videos. Please leave a comment on this post if you have any questions about the ScottGuID or what you would like to see us do with it. With ScottGuID, the possibilities are nearly endless and we want to stretch their reach as far as possible.

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  • A Letter for Your CEO About Social Marketing’s Future

    - by Mike Stiles
    We’ll leave it to you to decide if or how to sneak this in front of them. Dear Chief: This social marketing thing looks serious. It’s gone beyond having a Facebook page and putting our info and a few promotions on it. It’s seriously disrupting how we’ve always done marketing. And its implications reach well beyond marketing. My concern is that we stay positioned ahead of these changes and are prepared to embrace, adapt and capitalize on these new capabilities as opposed to spending valuable time and money trying to shoehorn social into “the way we’ve always done things.” I’m also concerned about what happens if our competition executes on this before we do. The days of being able to impose our ad messaging on the masses to great effect are numbered. The public now has the tech tools and ability to filter out things that are irrelevant to them. And frankly, spending ad dollars to reach unlikely prospects isn’t the most efficient path for us either. Today, our customers have to genuinely love what we do. That starts with a renewed, customer-centric focus on the quality and usability of our product. If their experience with it is bad, they now have very connected, loud voices that will testify against us. We can’t afford that. Next, their customer service experience, before and after the sale, has to be a pleasant surprise. That requires truly knowing our customers and listening to them. Lip service won’t cut it. We have to get and use as much data on the customer as possible, interact with them wherever they want to interact with us, and commit to impressing them. If we do, they’ll get out there and advertise for us. Since peer-to-peer recommendation is the most effective marketing, that’s money in the bank. Social marketing is about forming relationships, same as how individuals use social. We want them to know us, trust us, and get real value from knowing us. That requires honesty and transparency that before now might have been uncomfortable. I propose that if we clearly make everything we do about our customers’ wants and needs, we’ll have nothing to hide. It will solidify customer loyalty, retention, and thus, revenue. These things can’t happen without certain tools and structural changes in the organization. There are social cloud platforms that integrate social management into all of the necessary areas: CRM, customer service, sales, marketing automation, content marketing, ecommerce, etc. This is will give us a real-time, complete view of the customer so their every interaction with us is attentive, personalized, accurate, relevant, and satisfying. Without it, we’re just a collage of disjointed systems, each gathering data that informs only its own departmental silo. The customer is voluntarily giving us everything we need to know about them to win them over, but we have to start listening and putting the pieces together. There’s still time. Brands are coming to terms with this transition to the socially enabled enterprise, but so far they aren’t moving very fast. Like us, they’re dealing with long-entrenched technologies and processes. CMO’s and CIO’s have to form new partnerships. Content operations have to be initiated and properly staffed and funded. Various departments must be able to utilize interconnected big data. What will separate the winners from the losers? Well chief, that’s why I’m writing you. It’s in your hands. These initiatives won’t get the kind of priority and seriousness that inspire actual deadlines & action unless they come from your desk. You have to be the champion of customer centricity. You have to be our change agent. You have to be our innovator. Otherwise, it’s going to be business as usual, and that puts us in a very vulnerable place. Sincerely, Your Team @mikestilesPhoto: Gary Scott, stock.xchng

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  • Multiplayer / Networking options for a 2D game with physics

    - by lahmas
    Summary: My 50% finished 2D sidescroller with Box2D as physics engine should have multiplayer support in the final version. However, the current code is just a singleplayer game. What should I do now? And more important, how should I implement multiplayer and combine it with singleplayer? Is it a bad idea to code the singleplayer mode separated from multiplayer mode (like Notch did it with Minecraft)? The performance in singleplayer should be as good as possible (Simulating physics with using a loopback server to implement singleplayer mode would be a problem there) Full background / questions: I'm working on a relatively large 2D game project in C++, with physics as a core element of it. (I use Box2D for that) The finished game should have full multiplayer support, however I made the mistake that I didn't plan the networking part properly and basically worked on a singleplayer game until now. I thought that multiplayer support could be added to the almost finished singleplayer game in a relatively easy and clear way, but apparently, from what I have read this is wrong. I even read that a multiplayer game should be programmed as one from the beginning, with the singleplayer mode actually just consisting of hosting an invisible local server and connecting to it via loopback. (I found out that most FPS game engines do it that way, an example would be Source) So here I am, with my half finished 2D sidescroller game, and I don't really know how to go on. Simply continueing to work on the singleplayer / client seems useless to me now, as I'd have to recode and refactor even more later. First, a general question to anybody who possibly found himself in a situation like this: How should I proceed? Then, the more specific one - I have been trying to find out how I can approach the networking part for my game: (Possible solutions:) Invisible / loopback server for singleplayer This would have the advantage that there basically is no difference between singleplayer and multiplayer mode. Not much additional code would be needed. A big disadvantage: Performance and other limitations in singleplayer. There would be two physics simulations running. One for the client and one for the loopback server. Even if you work around by providing a direct path for the data from the loopback server, through direct communcation by the threads for example, the singleplayer would be limited. This is a problem because people should be allowed to play around with masses of objects at once. Separated singleplayer / Multiplayer mode There would be no server involved in singleplayer mode. I'm not really sure how this would work. But at least I think that there would be a lot of additional work, because all of the singleplayer features would have to be re-implemented or glued to multiplayer mode. Multiplayer mode as a module for singleplayer This is merely a quick thought I had. Multiplayer could consist of a singleplayer game, with an additional networking module loaded and connected to a server, which sends and receives data and updates the singleplayer world. In the retrospective, I regret not having planned the multiplayer mode earlier. I'm really stuck at this point and I hope that somebody here is able to help me!

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  • iPad Impressions

    - by Aaron Lazenby
    So, I spent some quality time with my new iPad on Saturday. Here are things I like/don't like: -- Don't like that it has to sync with iTunes before you use it: I was traveling and left my laptop at home thinking I'd use this iPad thing instead. But the first thing it asked me to do is connect it to a laptop. Ugh. Had to borrow my mother-in-law's MacBook Pro just to get the iPad rolling. -- Like that magazines and newspapers are forever changed: And I think for the better...it's why I bought this thing in the first place. I spent significant time with The New York Times, The Wall Street Journal, Time Magazine and Popular Science on the iPad. Sliding stories around, jumping from section to section, enlarging images = all excellent experiences. Actually prefer iPad magazine to print, which will require a major shift in editorial strategy, summed up by Popular Science's Mark Jannot in his editor's note "What defines a magazine? Curated expertise--not paper." -- Don't like the screwy human factors: I actually enjoy the virtual keyboard (although I think I'm in the minority), but you have to hunch over to look down at what you're typing. Bad technology ergonomics have already jacked my body in various ways. The iPad just introduced a new one.-- Like the multitouch: In fact, it's awesome. Hands down. Probably will have the most lasting impact on the personal computing industry as a whole.   -- Don't like that it's heavy: If you plan to read in bed, you'd better double up on the creatine and curls. Holding this thing up on your own gets pretty uncomfortable. -- Like the Netfilx app: I wanted to watch "The Big Lebowski," so I did. That is all. -- Don't like that people feel 3G is necessary: For $30 a month? Please. I'm already accustomed to limiting my laptop internet use to readily available free wi-fi. Why do I expect anything different with the iPad? Most anyplace I have time to sit and read/use a computer (cafe, airport, you house, library, etc.) has free wi-fi. I can live without web surfing in your car. That's what the iPhone is for. -- Don't like that not everyone was ready in day one: I'm looking at you Facebook. No iPad app for launch? Lame. iPhone apps scaled-up to work on the iPad look grainy and cheap. Not a quality befitting this beautiful $700 piece of glass.Verdict: I'm bringing it to COLLABORATE 08 and seeing if I can go the whole week using only the iPad. If I can trade this thing for my laptop, I know it's a winner. For now, I'm enjoying Popular Science.

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  • SQL SERVER – DQS Error – Cannot connect to server – A .NET Framework error occurred during execution of user-defined routine or aggregate “SetDataQualitySessions” – SetDataQualitySessionPhaseTwo

    - by pinaldave
    Earlier I wrote a blog post about how to install DQS in SQL Server 2012. Today I decided to write a second part of this series where I explain how to use DQS, however, as soon as I started the DQS client, I encountered an error that will not let me pass through and connect with DQS client. It was a bit strange to me as everything was functioning very well when I left it last time.  The error was very big but here are the first few words of it. Cannot connect to server. A .NET Framework error occurred during execution of user-defined routine or aggregate “SetDataQualitySessions”: System.Data.SqlClient.SqlException (0×80131904): A .NET Framework error occurred during execution of user-defined routine or aggregate “SetDataQualitySessionPhaseTwo”: The error continues – here is the quick screenshot of the error. As my initial attempts could not fix the error I decided to search online and I finally received a wonderful solution from Microsoft Site. The error has happened due to latest update I had installed on .NET Framework 4. There was a  mismatch between the Module Version IDs (MVIDs) of the SQL Common Language Runtime (SQLCLR) assemblies in the SQL Server 2012 database and the Global Assembly Cache (GAC). This mismatch was to be resolved for the DQS to work properly. The workaround is specified here in detail. Scroll to subtopic 4.23 Some .NET Framework 4 Updates Might Cause DQS to Fail. The script was very much straight forward. Here are the few things to not to miss while applying workaround. Make sure DQS client is properly closed The NETAssemblies is based on your OS. NETAssemblies for 64 bit machine – which is my machine is “c:\windows\Microsoft.NET\Framework64\v4.0.30319″. If you have Winodws installed on any other drive other than c:\windows do not forget to change that in the above path. Additionally if you have 32 bit version installed on c:\windows you should use path as ”c:\windows\Microsoft.NET\Framework\v4.0.30319″ Make sure that you execute the script specified in 4.23 sections in this article in the database DQS_MAIN. Do not run this in the master database as this will not fix your error. Do not forget to restart your SQL Services once above script has been executed. Once you open the client it will work this time. Here is the script which I have bit modified from original script. I strongly suggest that you use original script mentioned 4.23 sections. However, this one is customized my own machine. /* Original source: http://bit.ly/PXX4NE (Technet) Modifications: -- Added Database context -- Added environment variable @NETAssemblies -- Main script modified to use @NETAssemblies */ USE DQS_MAIN GO BEGIN -- Set your environment variable -- assumption - Windows is installed in c:\windows folder DECLARE @NETAssemblies NVARCHAR(200) -- For 64 bit uncomment following line SET @NETAssemblies = 'c:\windows\Microsoft.NET\Framework64\v4.0.30319\' -- For 32 bit uncomment following line -- SET @NETAssemblies = 'c:\windows\Microsoft.NET\Framework\v4.0.30319\' DECLARE @AssemblyName NVARCHAR(200), @RefreshCmd NVARCHAR(200), @ErrMsg NVARCHAR(200) DECLARE ASSEMBLY_CURSOR CURSOR FOR SELECT name AS NAME FROM sys.assemblies WHERE name NOT LIKE '%ssdqs%' AND name NOT LIKE '%microsoft.sqlserver.types%' AND name NOT LIKE '%practices%' AND name NOT LIKE '%office%' AND name NOT LIKE '%stdole%' AND name NOT LIKE '%Microsoft.Vbe.Interop%' OPEN ASSEMBLY_CURSOR FETCH NEXT FROM ASSEMBLY_CURSOR INTO @AssemblyName WHILE @@FETCH_STATUS = 0 BEGIN BEGIN TRY SET @RefreshCmd = 'ALTER ASSEMBLY [' + @AssemblyName + '] FROM ''' + @NETAssemblies + @AssemblyName + '.dll' + ''' WITH PERMISSION_SET = UNSAFE' EXEC sp_executesql @RefreshCmd PRINT 'Successfully upgraded assembly ''' + @AssemblyName + '''' END TRY BEGIN CATCH IF ERROR_NUMBER() != 6285 BEGIN SET @ErrMsg = ERROR_MESSAGE() PRINT 'Failed refreshing assembly ' + @AssemblyName + '. Error message: ' + @ErrMsg END END CATCH FETCH NEXT FROM ASSEMBLY_CURSOR INTO @AssemblyName END CLOSE ASSEMBLY_CURSOR DEALLOCATE ASSEMBLY_CURSOR END GO Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Error Messages, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Building a Mafia&hellip;TechFest Style

    - by David Hoerster
    It’s been a few months since I last blogged (not that I blog much to begin with), but things have been busy.  We all have a lot going on in our lives, but I’ve had one item that has taken up a surprising amount of time – Pittsburgh TechFest 2012.  After the event, I went through some minutes of the first meetings for TechFest, and I started to think about how it all came together.  I think what inspired me the most about TechFest was how people from various technical communities were able to come together and build and promote a common event.  As a result, I wanted to blog about this to show that people from different communities can work together to build something that benefits all communities.  (Hopefully I've got all my facts straight.)  TechFest started as an idea Eric Kepes and myself had when we were planning our next Pittsburgh Code Camp, probably in the summer of 2011.  Our Spring 2011 Code Camp was a little different because we had a great infusion of some folks from the Pittsburgh Agile group (especially with a few speakers from LeanDog).  The line-up was great, but we felt our audience wasn’t as broad as it should have been.  We thought it would be great to somehow attract other user groups around town and have a big, polyglot conference. We started contacting leaders from Pittsburgh’s various user groups.  Eric and I split up the ones that we knew about, and we just started making contacts.  Most of the people we started contacting never heard of us, nor we them.  But we all had one thing in common – we ran user groups who’s primary goal is educating our members to make them better at what they do. Amazingly, and I say this because I wasn’t sure what to expect, we started getting some interest from the various leaders.  One leader, Greg Akins, is, in my opinion, Pittsburgh’s poster boy for the polyglot programmer.  He’s helped us in the past with .NET Code Camps, is a Java developer (and leader in Pittsburgh’s Java User Group), works with Ruby and I’m sure a handful of other languages.  He helped make some e-introductions to other user group leaders, and the whole thing just started to snowball. Once we realized we had enough interest with the user group leaders, we decided to not have a Fall Code Camp and instead focus on this new entity. Flash-forward to October of 2011.  I set up a meeting, with the help of Jeremy Jarrell (Pittsburgh Agile leader) to hold a meeting with the leaders of many of Pittsburgh technical user groups.  We had representatives from 12 technical user groups (Python, JavaScript, Clojure, Ruby, PittAgile, jQuery, PHP, Perl, SQL, .NET, Java and PowerShell) – 14 people.  We likened it to a scene from a Godfather movie where the heads of all the families come together to make some deal.  As a result, the name “TechFest Mafia” was born and kind of stuck. Over the next 7 months or so, we had our starts and stops.  There were moments where I thought this event would not happen either because we wouldn’t have the right mix of topics (was I off there!), or enough people register (OK, I was wrong there, too!) or find an appropriate venue (hmm…wrong there, too) or find enough sponsors to help support the event (wow…not doing so well).  Overall, everything fell into place with a lot of hard work from Eric, Jen, Greg, Jeremy, Sean, Nicholas, Gina and probably a few others that I’m forgetting.  We also had a bit of luck, too.  But in the end, the passion that we had to put together an event that was really about making ourselves better at what we do really paid off. I’ve never been more excited about a project coming together than I have been with Pittsburgh TechFest 2012.  From the moment the first person arrived at the event to the final minutes of my closing remarks (where I almost lost my voice – I ended up being diagnosed with bronchitis the next day!), it was an awesome event.  I’m glad to have been part of bringing something like this to Pittsburgh…and I’m looking forward to Pittsburgh TechFest 2013.  See you there!

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  • Great Customer Service Example

    - by MightyZot
    A few days ago I wrote about what I consider a poor customer service interaction with TiVo, a company that I have been faithful to for the past 12 years or so. In that post I talked about how they helped me, but I felt like I was doing something wrong at the end of the call – when in reality I was just following through with an offer that TiVo made possible through my cable company. Today I had a wonderful customer service interaction with American Express, another company that I have been loyal to for many years.(I am a Gold Card member.) I like my Amex card because I can use it for big purchases and it forces me to pay them off at the end of the month. Well, the reality is that I’m not always so good at doing that, so sometimes my payments are over a couple of months.  :) A few days ago I received an email from “American Express” fraud detection. The email stated that I should call a toll free number and have the last four digits of my card handy. I grew up during the BBS era with some creative and somewhat mischievous friends. I’ve learned to be extremely cautious with regard to my online life! So, I did what you would expect…I sent them a nice reply that said “Go screw yourself.” For the past couple of days someone has been trying to call me and I assumed it was the same prankster trying to get the last four digits of my card. The last caller left a message indicating that they were from American Express and they wanted to talk to me about my card. After looking up their customer service numbers on the www.americanexpress.com web site, I called and was put through to the fraud detection group. The rep explained that there were some charges on my wife’s card that did not fit our purchase profile. She went through each charge and, for the most part, they looked like charges my wife may have made. My wife had asked to use the card for some Christmas shopping during the same timeframe as the charges. The American Express rep very politely explained that these looked out of character to her. She continued through the charges. She listed a charge for $160 – at this point my adrenaline started kicking in. My wife said she was going to charge about $25 or $30 dollars, not $160. Next, the rep listed a charge for over $1200. Uh oh!! Now I know that my account has been compromised. I informed the rep that we definitely did not make those charges. She replied with, “that’s ok Mr Pope, we declined those charges as well as some others.” We went through the pending charges and there were a couple more that were questionable. The rep very patiently waited while I called my wife on my office phone to verify the charges. Sure enough, my wife had not ordered anything from Netflix or purchased anything with Yahoo Wallet! “No problem Mr Pope, we will remove those charges as well.” “We are going to cancel your wife’s card and send her a new one. She will receive it by 7pm tomorrow via Federal Express. Please watch your statements over the next couple of months. If you notice anything fishy, give us a call and we will take care of it for you.” (Wow, I’m thinking to myself!) “Is there anything else I can help you with Mr Pope?” “Nope, thank you very much for catching this so early and declining those charges!”, I said smiling. Apparently she could hear me smiling on the other end of the phone line because she replied with “keep smiling Mr Pope and have a good rest of your week.” Now THAT’s customer service!  Thank you American Express!!! I shall remain an ever faithful customer. Interesting…

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  • Kanban Tools Review

    - by GeekAgilistMercenary
    The first two sessions on Sunday were Collaboration and why it is so hard and the following, which was a perfect following session was on Kanban.  While in that second session two online Saas Style Tools were mentioned; AgileZen and Leankit.  I decided right then and there that I would throw together some first impressions and setup some sample projects.  I did this by setting up an account and creating the projects. Agile Zen Account Creation Setting up the initial account required an e-mail verification, which is understandable.  Within a few seconds it was mailed out and I was logged in. Setting Up the Kanban Board The initial setup of the board was pretty easy.  I maybe clicked around an extra few times, but overall everything I needed to use the tool was immediately available.  The representation of everything was very similar to what one expects in a real Kanban Board too.  This is a HUGE plus, especially if a team is smart and places this tool in a centrally viewable area to allow for visibility. Each of the board items is just like a post it, being blue, grey, green, pink, or one of another few colors.  Dragging them onto each swim lane on the board was flawless, making changes through the work super easy and intuitive. The other thing I really liked about AgileZen is that the Kanban Board had the swim lanes setup immediately.  One can change them, but when you know you immediately need a Ready Lane, Working Lane, and a Complete Lane it is nice to just have them right in front of you in the interface.  In addition, the Backlog is simply a little tab on the left hand side.  This is perfect for the Backlog Queue.  Out of the way, with the focus on the primary items. Once  I got the items onto the board I was easily able to get back to the actual work at hand versus playing around with the tool.  The fact that it was so easy to use, fast and easy UX, and overall a great layout put me back to work on things I needed to do versus sitting a playing with the tool.  That, in the end is the key to using these tools. LeanKit Kanban Account Creation Setting up the account got me straight into the online tool.  This I thought was pretty cool. Setting Up the Kanban Board Setting up the Kanban Board within Leankit was a bit of trouble.  There were multiple UX issues in regard to process and intuitiveness.  The Leankit basically forces one to design the whole board first, making no assumptions about how the board should look.  The swim lanes in my humble opinion should be setup immediately without any manipulation with the most common lanes;  ready, working, and complete. The other UX hiccup that I had a problem with is that as soon as I managed to get the swim lanes into place, I wanted to remove the redundant Backlog Lane.  The Backlog Lane, or Backlog Bucket should be somewhere that I accidentally added as a lane.  Then on top of that I screwed up and added an item inside the lane, which then prevented me from deleting the lane.  I had to go back out of the lane manipulation, remove the item, and then remove the excess lane.  Summary Leankit wasn't a bad interface, it just wasn't as good as AgileZen.  The AgileZen interface was just better UX design overall.  AgileZen also presents a much better user interface graphical design all together.  It is much closer to what the Kanban Board would look like if it were a physical Kanban Board.  Since one of the HUGE reasons for Kanban is to increase visibility, the fact the design is similar to what a real Kanban Board is actually a pretty big deal. This is an image (click for larger) that shows the two Kanban Boards side by side.  The one on the left is AgileZen and the right is Leankit. Original Entry

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  • Instant Rename and Rename Refactoring

    - by Petr
    During the last weeks I have got  a few questions about rename refactoring and some users also complain to me that the refactoring in NetBeans 6.x was much faster. So I would like to explain the situation. For some people, who don't know, Instant Rename action and Rename Refactoring  can look like one action. But it's not true, even if  both actions use the same shortcut (CTRL + R). NetBeans 6.x contained only Instant Rename action (speaking about PHP support), which we can mark as very simple rename refactoring through one file. From NetBeans 7.0 the Instant Rename action works only in "non public" context. It means that this action is used for fast renaming variables that has local context like inside a method, or for renaming private methods and fields that can not be used outside of the scope, where they are declared. From user point of view these two action can be simply recognized. When is after CTRL+R called Instant Rename action, then the identifier is surrounded with rectangle and you can rename it directly in the file. It's fast and simple, also the usages of this identifier are renamed in the same time as you write. The picture below shows Instant Rename action for $message identifier, that is visible only in the print_test method and due this after CTRL+R is called Instant Rename. In NetBeans 7.0, there was added Rename Refactoring that is called for public identifiers. It means for identifiers that could be used in other files. If you press CTRL+R shortcut when the caret is inside $hello identifier from the picture above, NetBeans recognizes that $hello is declared / used in a global context and calls the Rename Refactoring that brings a dialog to change the name of the identifier. From this dialog you have to preview suggested changes, through pressing Preview button and then execute the refactoring through Do Refactoring button. Yes, it's more complicated from user point of view than Instant Rename, but in Rename Refactoring NetBeans can change more files at once. It should be  the developer responsibility to decide whether the suggested changes are right and the refactoring can be executed or in some files original name should be kept. Someone can argue that he doesn't use $hello variable in any other file so Instant Rename could be used in such case. Yes it's true, but in such case NetBeans has to know all usages of all identifiers and keep this informations up to date during editing a file. I'm sure that this is not possible due to the performance problems, mainly for big projects. So the usages are computed after pressing the Preview button. And why is the Refactor button always disabled in the Rename dialog and user has to always go through the preview phase? NetBeans has API and SPI for implementing refactoring actions and this dialog is a part of this infrastructure. If you rename an identifier for example in Java, the Refactor buttons is enabled, but Java is strongly type language and you can be almost in 99% sure that the IDE will suggest the right results. In PHP as a dynamic language, we can not be sure, what NetBeans finds is only a "guess". This is why NetBeans pushes developers to preview the changes for PHP rename. I hope that I have explain it clearly. I'm open to any discussion. What I have described above is situation in NetBeans 7.0, 7.0.1 and probably it will be also in NetBeans 7.1, because there is no plan to change it. Please write your opinion here.

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  • #MIX Day 2 Keynote: Put the Phone Down and Listen

    - by andrewbrust
    MIX day 1’s keynote was all about Windows Phone 7 (WP7).  MIX day 2’s was a reminder that Microsoft has much more going on than a new mobile platform.  Steven Sinofsky, Scott Guthrie, Doug Purdy and others showed us lots of other good things coming from Microsoft, mostly in the developer stack, that we certainly shouldn’t overlook.  These included the forthcoming IE9, its new JavaScript compiling engine and support for HTML 5 that takes full advantage of the local PC resources, including the Graphics Processing Unit.  The announcements also included important additions to ASP.NET (and one subtraction, in the form of lighter-weight ViewState technology) including almost-obsessive jQuery support.  That support is so good that John Resig, creator of the jQuery project, came on stage to tell us so.  Then Scott Guthrie told us that Microsoft would be contributing code to Open Source jQuery project. This is not your father’s Microsoft, it would seem. But to me, the crown jewel in today’s keynote were the numerous announcements around the Open Data Protocol (OData).  OData is nothing more than the protocol side of “Astoria” (now known as WCF Data Services, and until recently called ADO.NET Data Services) separated out and opened up as a platform-neutral standard.  The 2009 Professional Developers Conference (PDC) was Microsoft’s vehicle for first announcing OData, as well as project “Dallas,” an Azure-based cloud platform for publishing commercial OData feeds.  And we had already known about “bridges” for Astoria (and thus OData) for PHP and Java.  We also knew that PowerPivot, Microsoft’s forthcoming self-service BI plug-in for Excel 2010, will consume OData feeds and then facilitate drill-down analysis of their data.  And we recently found out that SQL Reporting Services reports (in the forthcoming SQL Server 2008 R2) and SharePoint 2010 lists will be consumable in OData format as well. So what was left to announce?  How about OData clients for Palm webOS and Apple iPhone/Objective C?  How about the release to Open Source of .NET’s OData client?  Or the ability to publish any SQL Azure database as an OData service by simply checking a checkbox at deployment?  Maybe even a Silverlight tool (code-named “Houston”) to create SQL Azure databases (and then publish them as OData) right in the browser?  And what if you you could get at NetFlix’s entire catalog in OData format?  You can – just go to http://odata.netflix.com/Catalog/ and see for yourself.  Douglas Purdy, who made these announcements said “we want OData to work on as many devices and platforms as possible.”  After all the cross-platform OData announcements made in about a half year’s time, it’s hard to dispute this. When Microsoft plays the data card, and plays it well, watch out, because data programmability is the company’s heritage.  I’ll be discussing OData at length in my April Redmond Review column.  I wrote that column two weeks ago, and was convinced then that OData was a big deal. Today upped the ante even more.  And following the Windows Phone 7 euphoria of yesterday was, I think, smart timing.  The phone, if it’s successful, will be because it’s a good developer platform play.  And developer platforms (as well as their creators) are most successful when they have a good data strategy.  OData is very Silverlight-friendly, and that means it’s WP7-friendly too.  Phone plus service-oriented data is a one-two punch.  A phone platform without data would have been a phone with no signal.

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  • Travelling MVP #4: DevReach 2012

    - by DigiMortal
    Our next stop after Varna was Sofia where DevReach happens. DevReach is one of my favorite conferences in Europe because of sensible prices and strong speakers line-up. Also they have VIP-party after conference and this is good event to meet people you don’t see every day, have some discussion with speakers and find new friends. Our trip from Varna to Sofia took about 6.5 hours on bus. As I was tired from last evening it wasn’t problem for me as I slept half the trip. After smoking pause in Velike Tarnovo I watched movies from bus TV. We had supper later in city center Happy’s – place with good meat dishes and nice service. And next day it begun…. :) DevReach 2012 DevReach is held usually in Arena Mladost. It’s near airport and Telerik office. The event is organized by local MVP Martin Kulov together with Telerik. Two days of sessions with strong speakers is good reason enough for me to go to visit some event. Some topics covered by sessions: Windows 8 development web development SharePoint Windows Azure Windows Phone architecture Visual Studio Practically everybody can find some interesting session in every time slot. As the Arena is not huge it is very easy to go from one sessions to another if selected session for time slot is not what you expected. On the second floor of Arena there are many places where you can eat. There are simple chunk-food places like Burger King and also some restaurants. If you are hungry you will find something for your taste for sure. Also you can buy beer if it is too hot outside :) Weather was very good for October – practically Estonian summer – 25C and over. Sessions I visited Here is the list of sessions I visited at DevReach 2012: DevReach 2012 Opening & Welcome Messsage with Martin Kulov and Stephen Forte Principled N-Tier Solution Design with Steve Smith Data Patterns for the Cloud with Brian Randell .NET Garbage Collection Performance Tips with Sasha Goldshtein Building Secured, Scalable, Low-latency Web Applications with the Windows Azure Platform with Ido Flatow It’s a Knockout! MVVM Style Web Applications with Charles Nurse Web Application Architecture – Lessons Learned from Adobe Brackets with Brian Rinaldi Demystifying Visual Studio 2012 Performance Tools with Martin Kulov SPvNext – A Look At All the Exciting And New Features In SharePoint with Sahil Malik Portable Libraries – Why You Should Care with Lino Tadros I missed some sessions because of some death march projects that are going and that I have to coordinate but it was not big loss as I had time to walk around in session venue neighborhood and see Sofia Business Park. Next year again! I will be there again next year and hopefully more guys from Estonia will join me. I think it’s good idea to take short vacation for DevReach time and do things like we did this time – Bucharest, Varna, Sofia. It’s only good idea to plan some more free time so we are not very much in hurry and also we have no work stuff to do on the trip. This far this trip has been one of best trips I have organized and I will go and meet all those guys in this region again! :)

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  • Google, typography, and cognitive fluency for persuasion

    - by Roger Hart
    Cognitive fluency is - roughly - how easy it is to think about something. Mere Exposure (or familiarity) effects are basically about reacting more favourably to things you see a lot. Which is part of why marketers in generic spaces like insipid mass-market lager will spend quite so much money on getting their logo daubed about the place; or that guy at the bus stop starts to look like a dating prospect after a month or two. Recent thinking suggests that exposure effects likely spin off cognitive fluency. We react favourably to things that are easier to think about. I had to give tech support to an older relative recently, and suggested they Google the problem. They were confused. They could not, apparently, Google the problem, because part of it was that their Google toolbar had mysteriously vanished. Once I'd finished trying not to laugh, I started thinking about typography. This is going somewhere, I promise. Google is a ubiquitous brand. Heck, it's a verb, and their recent, jaw-droppingly well constructed Paris advert is more or less about that ubiquity. It trades on Google's integration into any information-seeking behaviour. But, as my tech support encounter suggests, people settle into comfortable patterns of thinking about things. They build schemas, and altering them can take work. Maybe the ubiquity even works to cement that. Alongside their online effort, Google is running billboard campaigns to advertise Chrome, a free product in a crowded space. They are running these ads in some kind of kooky Calibri / Comic Sans hybrid. Now, at first it seems odd that one of the world's more ubiquitous brands needs to run a big print campaign in public places - surely they have all the fluency they need? Well, not so much. Chrome, after all, is not the same as their core product, so there's some basic awareness work to do, and maybe a whole new batch of exposure effect to try and grab. But why the typeface? It's heavily foregrounded, and the ads are extremely textual. Plus, don't we all know that jovial, off-beat fonts look unprofessional, or something? There's a whole bunch of people who want (often rightly) to ban Comic Sans I wonder, though. Are Google trying to subtly disrupt cognitive fluency? There's an interesting paper (pdf) about - among other things - the effects of typography on they way people answer survey questions. Participants given the slightly harder to read question gave more abstract answers. The paper references other work suggesting that generally speaking, less-fluent question framing elicits more considered answers. The Chrome ad typeface is less fluent for print. Reactions may therefore be more considered, abstract, and disruptive. Is that, in fact, what Google need? They have brand ubiquity, but they want here to change accustomed behaviour, to get people to think about changing their browser. Is this actually a very elegant piece of persuasive information design? If you think about their "what is a browser?" vox pop research video, there's certainly a perceptual barrier they're going to have to tackle somehow.

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  • Is there a low carbon future for the retail industry?

    - by user801960
    Recently Oracle published a report in conjunction with The Future Laboratory and a global panel of experts to highlight the issue of energy use in modern industry and the serious need to reduce carbon emissions radically by 2050.  Emissions must be cut by 80-95% below the levels in 1990 – but what can the retail industry do to keep up with this? There are three key aspects to the retail industry where carbon emissions can be cut:  manufacturing, transport and IT.  Manufacturing Naturally, manufacturing is going to be a big area where businesses across all industries will be forced to make considerable savings in carbon emissions as well as other forms of pollution.  Many retailers of all sizes will use third party factories and will have little control over specific environmental impacts from the factory, but retailers can reduce environmental impact at the factories by managing orders more efficiently – better planning for stock requirements means economies of scale both in terms of finance and the environment. The John Lewis Partnership has made detailed commitments to reducing manufacturing and packaging waste on both its own-brand products and products it sources from third party suppliers. It aims to divert 95 percent of its operational waste from landfill by 2013, which is a huge logistics challenge.  The John Lewis Partnership’s website provides a large amount of information on its responsibilities towards the environment. Transport Similarly to manufacturing, tightening up on logistical planning for stock distribution will make savings on carbon emissions from haulage.  More accurate supply and demand analysis will mean less stock re-allocation after initial distribution, and better warehouse management will mean more efficient stock distribution.  UK grocery retailer Morrisons has introduced double-decked trailers to its haulage fleet and adjusted distribution logistics accordingly to reduce the number of kilometers travelled by the fleet.  Morrisons measures route planning efficiency in terms of cases moved per kilometre and has, over the last two years, increased the number of cases per kilometre by 12.7%.  See Morrisons Corporate Responsibility report for more information. IT IT infrastructure is often initially overlooked by businesses when considering environmental efficiency.  Datacentres and web servers often need to run 24/7 to handle both consumer orders and internal logistics, and this both requires a lot of energy and puts out a lot of heat.  Many businesses are lowering environmental impact by reducing IT system fragmentation in their offices, while an increasing number of businesses are outsourcing their datacenters to cloud-based services.  Using centralised datacenters reduces the power usage at smaller offices, while using cloud based services means the datacenters can be based in a more environmentally friendly location.  For example, Facebook is opening a massive datacentre in Sweden – close to the Arctic Circle – to reduce the need for artificial cooling methods.  In addition, moving to a cloud-based solution makes IT services more easily scaleable, reducing redundant IT systems that would still use energy.  In store, the UK’s Carbon Trust reports that on average, lighting accounts for 25% of a retailer’s electricity costs, and for grocery retailers, up to 50% of their electricity bill comes from refrigeration units.  On a smaller scale, retailers can invest in greener technologies in store and in their offices.  The report concludes that widely shared objectives of energy security, reduced emissions and continued economic growth are dependent on the development of a smart grid capable of delivering energy efficiency and demand response, as well as integrating renewable and variable sources of energy. The report is available to download from http://emeapressoffice.oracle.com/imagelibrary/detail.aspx?MediaDetailsID=1766I’d be interested to hear your thoughts on the report.   

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  • SQL SERVER – Understanding XML – Contest Win Joes 2 Pros Combo (USD 198) – Day 5 of 5

    - by pinaldave
    August 2011 we ran a contest where every day we give away one book for an entire month. The contest had extreme success. Lots of people participated and lots of give away. I have received lots of questions if we are doing something similar this month. Absolutely, instead of running a contest a month long we are doing something more interesting. We are giving away USD 198 worth gift every day for this week. We are giving away Joes 2 Pros 5 Volumes (BOOK) SQL 2008 Development Certification Training Kit every day. One copy in India and One in USA. Total 2 of the giveaway (worth USD 198). All the gifts are sponsored from the Koenig Training Solution and Joes 2 Pros. The books are available here Amazon | Flipkart | Indiaplaza How to Win: Read the Question Read the Hints Answer the Quiz in Contact Form in following format Question Answer Name of the country (The contest is open for USA and India residents only) 2 Winners will be randomly selected announced on August 20th. Question of the Day: Is following XML a well formed XML Document? <?xml version=”1.0″?> <address> <firstname>Pinal</firstname> <lastname>Dave</lastname> <title>Founder</title> <company>SQLAuthority.com</company> </address> a) Yes b) No c) I do not know Query Hints: BIG HINT POST A common observation by people seeing an XML file for the first time is that it looks like just a bunch of data inside a text file. XML files are text-based documents, which makes them easy to read.  All of the data is literally spelled out in the document and relies on a just a few characters (<, >, =) to convey relationships and structure of the data.  XML files can be used by any commonly available text editor, like Notepad. Much like a book’s Table of Contents, your first glance at well-formed XML will tell you the subject matter of the data and its general structure. Hints appearing within the data help you to quickly identify the main theme (similar to book’s subject), its headers (similar to chapter titles or sections of a book), data elements (similar to a book’s characters or chief topics), and so forth. We’ll learn to recognize and use the structural “hints,” which are XML’s markup components (e.g., XML tags, root elements). The XML Raw and Auto modes are great for displaying data as all attributes or all elements – but not both at once. If you want your XML stream to have some of its data shown in attributes and some shown as elements, then you can use the XML Path mode. If you are using an XML Path stream, then by default all values will be shown as elements. However, it is possible to pick one or more elements to be shown with an attribute(s) as well. Additional Hints: I have previously discussed various concepts from SQL Server Joes 2 Pros Volume 5. SQL Joes 2 Pros Development Series – OpenXML Options SQL Joes 2 Pros Development Series – Preparing XML in Memory SQL Joes 2 Pros Development Series – Shredding XML SQL Joes 2 Pros Development Series – Using Root With Auto XML Mode SQL Joes 2 Pros Development Series – Using Root With Auto XML Mode SQL Joes 2 Pros Development Series – What is XML? SQL Joes 2 Pros Development Series – What is XML? – 2 Next Step: Answer the Quiz in Contact Form in following format Question - Answer Name of the country (The contest is open for USA and India) Bonus Winner Leave a comment with your favorite article from the “additional hints” section and you may be eligible for surprise gift. There is no country restriction for this Bonus Contest. Do mention why you liked it any particular blog post and I will announce the winner of the same along with the main contest. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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