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  • Threading Overview

    - by ACShorten
    One of the major features of the batch framework is the ability to support multi-threading. The multi-threading support allows a site to increase throughput on an individual batch job by splitting the total workload across multiple individual threads. This means each thread has fine level control over a segment of the total data volume at any time. The idea behind the threading is based upon the notion that "many hands make light work". Each thread takes a segment of data in parallel and operates on that smaller set. The object identifier allocation algorithm built into the product randomly assigns keys to help ensure an even distribution of the numbers of records across the threads and to minimize resource and lock contention. The best way to visualize the concept of threading is to use a "pie" analogy. Imagine the total workset for a batch job is a "pie". If you split that pie into equal sized segments, each segment would represent an individual thread. The concept of threading has advantages and disadvantages: Smaller elapsed runtimes - Jobs that are multi-threaded finish earlier than jobs that are single threaded. With smaller amounts of work to do, jobs with threading will finish earlier. Note: The elapsed runtime of the threads is rarely proportional to the number of threads executed. Even though contention is minimized, some contention does exist for resources which can adversely affect runtime. Threads can be managed individually – Each thread can be started individually and can also be restarted individually in case of failure. If you need to rerun thread X then that is the only thread that needs to be resubmitted. Threading can be somewhat dynamic – The number of threads that are run on any instance can be varied as the thread number and thread limit are parameters passed to the job at runtime. They can also be configured using the configuration files outlined in this document and the relevant manuals.Note: Threading is not dynamic after the job has been submitted Failure risk due to data issues with threading is reduced – As mentioned earlier individual threads can be restarted in case of failure. This limits the risk to the total job if there is a data issue with a particular thread or a group of threads. Number of threads is not infinite – As with any resource there is a theoretical limit. While the thread limit can be up to 1000 threads, the number of threads you can physically execute will be limited by the CPU and IO resources available to the job at execution time. Theoretically with the objects identifiers evenly spread across the threads the elapsed runtime for the threads should all be the same. In other words, when executing in multiple threads theoretically all the threads should finish at the same time. Whilst this is possible, it is also possible that individual threads may take longer than other threads for the following reasons: Workloads within the threads are not always the same - Whilst each thread is operating on the roughly the same amounts of objects, the amount of processing for each object is not always the same. For example, an account may have a more complex rate which requires more processing or a meter has a complex amount of configuration to process. If a thread has a higher proportion of objects with complex processing it will take longer than a thread with simple processing. The amount of processing is dependent on the configuration of the individual data for the job. Data may be skewed – Even though the object identifier generation algorithm attempts to spread the object identifiers across threads there are some jobs that use additional factors to select records for processing. If any of those factors exhibit any data skew then certain threads may finish later. For example, if more accounts are allocated to a particular part of a schedule then threads in that schedule may finish later than other threads executed. Threading is important to the success of individual jobs. For more guidelines and techniques for optimizing threading refer to Multi-Threading Guidelines in the Batch Best Practices for Oracle Utilities Application Framework based products (Doc Id: 836362.1) whitepaper available from My Oracle Support

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  • Deep in the Heart of Texas

    - by Applications User Experience
    Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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  • JCP Awards 10 Year Retrospective

    - by Heather VanCura
    As we celebrate 10 years of JCP Program Award recognition in 2012,  take a look back in the Retrospective article covering the history of the JCP awards.  Most recently, the JCP awards were  celebrated at JavaOne Latin America in Brazil, where SouJava was presented the JCP Member of the Year Award for 2012 (won jointly with the London Java Community) for their contributions and launch of the Global Adopt-a-JSR Program. This is also a good time to honor the JCP Award Nominees and Winners who have been designated as Star Spec Leads.  Spec Leads are key to the Java Community Process (JCP) program. Without them, none of the Java Specification Requests (JSRs) would have begun, much less completed and become implemented in shipping products.  Nominations for 2012 Start Spec Leads are now open until 31 December. The Star Spec Lead program recognizes Spec Leads who have repeatedly proven their merit by producing high quality specifications, establishing best practices, and mentoring others. The point of such honor is to endorse the good work that they do, showcase their methods for other Spec Leads to emulate, and motivate other JCP program members and participants to get involved in the JCP program. Ed Burns – A Star Spec Lead for 2009, Ed first got involved with the JCP program when he became co-Spec Lead of JSR 127, JavaServer Faces (JSF), a role he has continued through JSF 1.2 and now JSF 2.0, which is JSR 314. Linda DeMichiel – Linda thus involved in the JCP program from its very early days. She has been the Spec Lead on at least three JSRs and an EC member for another three. She holds a Ph.D. in Computer Science from Stanford University. Gavin King – Nominated as a JCP Outstanding Spec Lead for 2010, for his work with JSR 299. His endorsement said, “He was not only able to work through disputes and objections to the evolving programming model, but he resolved them into solutions that were more technically sound, and which gained support of its pundits.” Mike Milikich –  Nominated for his work on Java Micro Edition (ME) standards, implementations, tools, and Technology Compatibility Kits (TCKs), Mike was a 2009 Star Spec Lead for JSR 271, Mobile Information Device Profile 3. David Nuescheler – Serving as the CTO for Day Software, acquired by Adobe Systems, David has been a key player in the growth of the company’s global content management solution. In 2002, he became Spec Lead for JSR 170, Content Repository for Java Technology API, continuing for the subsequent version, JSR 283. Bill Shannon – A well-respected name in the Java community, Bill came to Oracle from Sun as a Distinguished Engineer and is still performing at full speed as Spec Lead for JSR 342, Java EE 7,  as an alternate EC member, and hands-on problem solver for the Java community as a whole. Jim Van Peursem – Jim holds a PhD in Computer Engineering. He was part of the Motorola team that worked with Sun labs on the Spotless VM that became the KVM. From within Motorola, Jim has been responsible for many aspects of Java technology deployment, from an independent Connected Limited Device Configuration (CLDC) and Mobile Information Device Profile (MIDP) implementations, to handset development, to working with the industry in defining many related standards. Participation in the JCP Program goes well beyond technical proficiency. The JCP Awards Program is an attempt to say “Thank You” to all of the JCP members, Expert Group Members, Spec Leads, and EC members who give their time to contribute to the evolution of Java technology.

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  • BI&EPM in Focus June 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    General News Thomas Kurian Discusses Oracle Exalytics, SAP HANA (replay | preso | press)  Accenture & Oracle Study: The Challenges of Corporate Financial Reporting  (link) Flash Demo: Oracle Hyperion Planning on Exalytics in the Public Sector (link) Flash Demo: OBIEE & Exalytics in Retail (link) Customers Italian Partner Alfa Sistemi implemented at Autovie Venete S.p.A. Integrates Business Intelligence and Performance Management to Improve Efficiency and Speed for Managing Public Works Projects (English version)  / Autovie Venete implementa un sistema integrato di Business Intelligence e Performance Management per migliorare l’efficienza e la tempestività dell’attività di Controlling di Commessa (Italian version). FANCL Gains 360-Degree View of Customers across Multiple Sales Channels, Reduces Reports by 75% Korea Yakult Improves Profit & Loss Analysis with Oracle Hyperion Planning and OBIEE Hill International Streamlines Forecasting, Improves Visibility into Project Productivity and Profitability Children’s Rights in Society Better Supports Organizational Mission with Advanced, Integrated, and Streamlined Business Intelligence Tools Profit: International utility Enel monitors the performance of global subsidiaries with Oracle Hyperion Applications (link) Profit: Charting a New Course: Korean Air gains altitude by leveraging its greatest asset: information (link)   Events June 12: Breaking Away from the Excel Add-In: Welcome to Hyperion Smart View 11.1.2.2 (link) June 13: Upgrading OBIEE 10g to 11g: Best Practices and Lessons Learned (performance architects) (link) June 14, The Netherlands: Strategies for Business Excellence, New Release of Oracle Hyperion EPM Suite (link) June 21: Comprehensive and Accurate Forecasting for Healthcare (link) June 26: What Exactly is Exalytics? (KPI Partners) (link) Webcast Replay: Is Your Company Able to Navigate Through Market Volatility? (link)  Webcast Replay: Is Hope and Email The Core of Your Reconciliation Process? (link) Webcast Replay: Troubleshooting EPM Reporting & Analysis 11.1.2.x  (link) Webcast Replay: Is your Organization Flying Blind when it comes to Understanding Profitability?  (link) Enterprise Performance Management Final Oracle EPM  Information Panel (CIP) survey on cost, profitability and performance reporting/scorecards is now OPEN (link) New on EPM Blog: What's Going on With IFRS? (link) How does Crystal Ball integrate with EPM Solutions? New collateral and demos on Crystal Ball Solution Factory!  (link) New Youtube Video: Business Case Analysis with Oracle Crystal Ball (link) Crystal Ball 11.1.2.2 is released! Grouped Assumptions in Sensitivity Charts, Data Filtering When Fitting Distributions and Parameter Edits When Fitting Distributions to name a few. Get full details from the online New Features Guide (link) New DRM Oracle-by-Examples now available (link) Support Blog: Hyperion Ledgerlink Sample Record and Windows 7: Now you see it, now you don’t  (link) Use Enterprise Manager FMW Control to Troubleshoot Oracle EPM 11.1.2 Family of Products (link) Business  Intelligence Whitepaper: Real-Time Operational Reporting for E-Business Suite via GoldenGate Replication to an Operational Data Store.  How Oracle enabled real-time operational reporting for its $20B services contract business with Golden Gate & OBIEE (link) KPI Partners ebook: Understanding Oracle BI Components and Repository Modeling Basics (link) “Getting Started with Oracle Endeca Information Discovery” video tutorials now available (link) Oracle BI Publisher Conversion Center: Convert from Crystal, Actuate, or Oracle Reports to Oracle BI Publisher (link) Oracle Fusion Applications: Monthly Partner Updates Webcast Replays to help BI partners understand how OBI, Essbase, BI-Apps and Fusion work together: More on Fusion CRM: Fusion Marketing More on Fusion CRM: Fusion CRM Sales Start-Up Packs and Expert Services for Implementation Partners Introducing the Oracle Fusion Accounting Hub Implementing Fusion Applications using Oracle's Composers Oracle Fusion Applications Co-Existence

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  • WebCenter Innovation Award Winners

    - by Michael Snow
    Of course, here on our WebCenter blog – we’d like to highlight and brag about our great WebCenter winners. The 2012 WebCenter Innovation Award Winners University of Louisville Location: Louisville, KY, USA Industry: Higher Education Fusion Middleware Products: WebCenter Portal, WebCenter Content, JDeveloper, WebLogic, Oracle BI, Oracle IdM University of Louisville is a state supported research university Statewide Informatics Network to improve public health The University of Louisville has implemented WebCenter as part of the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, which will improve public healthcare and lower cost through the use of novel technology and next generation analytics, decision support and innovative outcomes-based payment systems. ---------- News Limited Country/Region: Australia Industry: News/Media FMW Products: WebCenter Sites Single platform running websites for 50% of Australia's newspapers News Corp is running half of Australia's newspaper websites on this shared platform powered by Oracle WebCenter Sites and have overtaken their nearest competitors and are now leading in terms of monthly page impressions. At peak they have over 250 editors on the system publishing in real-time.Sites include: www.newsspace.com.au, www.news.com.au, www.theaustralian.com.au and many others ------ Life Technologies Corp. Country/Region: Carlsbad, CA, USAIndustry: Life SciencesFMW Products: WebCenter Portal, SOA Suite Life Technologies Corp. is a global biotechnology tools company dedicated to improving the human condition with innovative life science products. They were awarded an innovation award for their solution utilizing WebCenter Portal for remotely monitoring & repairing biotech instruments. They deployed WebCenter as a portal that accesses Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired.  The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers.  The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. ----- China Mobile Jiangsu China Mobile Jiangsu is one of the biggest subsidiaries of China Mobile. It has over 25,000 employees and 40 million mobile subscribers. Country/Region: Jiangsu, China Industry: Telecommunications FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM They were awarded an Innovation Award for their new employee platform powered by WebCenter Portal is designed to serve their 25,000+ employees and help them drive collaboration & productivity. JSMCC (Chian Mobile Jiangsu) Employee Enterprise Portal and Collaboration Platform. It is one of the China Mobile’s most important IT innovation projects. The new platform is designed to serve for JSMCC’s 25000+ employees and to help them improve the working efficiency, changing their traditional working mode to social ways, encouraging employees on business collaboration and innovation. The solution is built on top of Oracle WebCenter Portal Framework and WebCenter Spaces while also leveraging Weblogic Server, UCM, OID, OAM, SES, IRM and Oracle Database 11g. By providing rich collaboration services, knowledge management services, sensitive document protection services, unified user identity management services, unified information search services and personalized information integration capabilities, the working efficiency of JSMCC employees has been greatly improved. Main Functionality : Information portal, office automation integration, personal space, group space, team collaboration with web2.0 services, unified search engine for multiple data sources, document management and protection. SSO for multiple platforms. -------- LADWP – Los Angeles Department for Water and Power Los Angeles Department of Water and Power (LADWP) is the largest public utility company in United States with over 1.6 Million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another city department. Country/Region: US – Los Angeles, CA Industry: Public Utility FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM The new infrastructure consists of: Oracle WebCenter Portal including mobile portal Oracle WebCenter Content for Content Management and Digital Asset Management (DAM) Oracle OAM (IDM, OVD, OAM) integrated with AD for enterprise identity management Oracle Siebel for CRM Oracle DB Oracle SOA Suite for integration of various subsystems and back end systems  The new portal's features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser)

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  • Declarative Architectures in Infrastructure as a Service (IaaS)

    - by BuckWoody
    I deal with computing architectures by first laying out requirements, and then laying in any constraints for it's success. Only then do I bring in computing elements to apply to the system. As an example, a requirement might be "world-side availability" and a constraint might be "with less than 80ms response time and full HA" or something similar. Then I can choose from the best fit of technologies which range from full-up on-premises computing to IaaS, PaaS or SaaS. I also deal in abstraction layers - on-premises systems are fully under your control, in IaaS the hardware is abstracted (but not the OS, scale, runtimes and so on), in PaaS the hardware and the OS is abstracted and you focus on code and data only, and in SaaS everything is abstracted - you merely purchase the function you want (like an e-mail server or some such) and simply use it. When you think about solutions this way, the architecture moves to the primary factor in your decision. It's problem-first architecting, and then laying in whatever technology or vendor best fixes the problem. To that end, most architects design a solution using a graphical tool (I use Visio) and then creating documents that  let the rest of the team (and business) know what is required. It's the template, or recipe, for the solution. This is extremely easy to do for SaaS - you merely point out what the needs are, research the vendor and present the findings (and bill) to the business. IT might not even be involved there. In PaaS it's not much more complicated - you use the same Application Lifecycle Management and design tools you always have for code, such as Visual Studio or some other process and toolset, and you can "stamp out" the application in multiple locations, update it and so on. IaaS is another story. Here you have multiple machines, operating systems, patches, virus scanning, run-times, scale-patterns and tools and much more that you have to deal with, since essentially it's just an in-house system being hosted by someone else. You can certainly automate builds of servers - we do this as technical professionals every day. From Windows to Linux, it's simple enough to create a "build script" that makes a system just like the one we made yesterday. What is more problematic is being able to tie those systems together in a coherent way (as a solution) and then stamp that out repeatedly, especially when you might want to deploy that solution on-premises, or in one cloud vendor or another. Lately I've been working with a company called RightScale that does exactly this. I'll point you to their site for more info, but the general idea is that you document out your intent for a set of servers, and it will deploy them to on-premises clouds, Windows Azure, and other cloud providers all from the same script. In other words, it doesn't contain the images or anything like that - it contains the scripts to build them on-premises or on a cloud vendor like Microsoft. Using a tool like this, you combine the steps of designing a system (all the way down to passwords and accounts if you wish) and then the document drives the distribution and implementation of that intent. As time goes on and more and more companies implement solutions on various providers (perhaps for HA and DR) then this becomes a compelling investigation. The RightScale information is here, if you want to investigate it further. Yes, there are other methods I've found, but most are tied to a single kind of cloud, and I'm not into vendor lock-in. Poppa Bear Level - Hands-on EvaluateRightScale at no cost.  Just bring your Windows Azurecredentials and follow the these tutorials: Sign Up for Windows Azure Add     Windows Azure to a RightScale Account Windows Azure Virtual Machines     3-tier Deployment Momma Bear Level - Just the Right level... ;0)  WindowsAzure Evaluation Guide - if you are new toWindows Azure Virtual Machines and new to RightScale, we recommend that youread the entire evaluation guide to gain a more complete understanding of theWindows Azure + RightScale solution.    WindowsAzure Support Page @ support.rightscale.com - FAQ's, tutorials,etc. for  Windows Azure Virtual Machines (Work in Progress) Baby Bear Level - Marketing WindowsAzure Page @ www.rightscale.com - find overview informationincluding solution briefs and presentation & demonstration videos   Scale     and Automate Applications on Windows Azure  Solution Brief     - how RightScale makes Windows Azure Virtual Machine even better SQL     Server on Windows Azure  Solution Brief   -       Run Highly Available SQL Server on Windows Azure Virtual Machines

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  • How to prepare for a programming competition? Graphs, Stacks, Trees, oh my! [closed]

    - by Simucal
    Last semester I attended ACM's (Association for Computing Machinery) bi-annual programming competition at a local University. My University sent 2 teams of 3 people and we competed amongst other schools in the mid-west. We got our butts kicked. You are given a packet with about 11 problems (1 problem per page) and you have 4 hours to solve as many as you can. They'll run your program you submit against a set of data and your output must match theirs exactly. In fact, the judging is automated for the most part. In any case.. I went there fairly confident in my programming skills and I left there feeling drained and weak. It was a terribly humbling experience. In 4 hours my team of 3 people completed only one of the problems. The top team completed 4 of them and took 1st place. The problems they asked were like no problems I have ever had to answer before. I later learned that in order to solve them some of them effectively you have to use graphs/graph algorithms, trees, stacks. Some of them were simply "greedy" algo's. My question is, how can I better prepare for this semesters programming competition so I don't leave there feeling like a complete moron? What tips do you have for me to be able to answer these problems that involve graphs, trees, various "well known" algorithms? How can I easily identify the algorithm we should implement for a given problem? I have yet to take Algorithm Design in school so I just feel a little out of my element. Here are some examples of the questions asked at the competitions: ACM Problem Sets Update: Just wanted to update this since the latest competition is over. My team placed 1st for our small region (about 6-7 universities with between 1-5 teams each school) and ~15th for the midwest! So, it is a marked improvement over last years performance for sure. We also had no graduate students on our team and after reviewing the rules we found out that many teams had several! So, that would be a pretty big advantage in my own opinion. Problems this semester ranged from about 1-2 "easy" problems (ie bit manipulation, string manipulation) to hard (graph problems involving fairly complex math and network flow problems). We were able to solve 4 problems in our 5 hours. Just wanted to thank everyone for the resources they provided here, we used them for our weekly team practices and it definitely helped! Some quick tips that I have that aren't suggested below: When you are seated at your computer before the competition starts, quickly type out various data structures that you might need that you won't have access to in your languages libraries. I typed out a Graph data-structure complete with floyd-warshall and dijkstra's algorithm before the competition began. We ended up using it in our 2nd problem that we solved and this is the main reason why we solved this problem before anyone else in the midwest. We had it ready to go from the beginning. Similarly, type out the code to read in a file since this will be required for every problem. Save this answer "template" someplace so you can quickly copy/paste it to your IDE at the beginning of each problem. There are no rules on programming anything before the competition starts so get any boilerplate code out the way. We found it useful to have one person who is on permanent whiteboard duty. This is usually the person who is best at math and at working out solutions to get a head start on future problems you will be doing. One person is on permanent programming duty. Your fastest/most skilled "programmer" (most familiar with the language). This will save debugging time also. The last person has several roles between assessing the packet of problems for the next "easiest" problem, helping the person on the whiteboard work out solutions and helping the person programming work out bugs/issues. This person needs to be flexible and be able to switch between roles easily.

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  • C#/.NET Little Wonders: Static Char Methods

    - by James Michael Hare
    Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. Often times in our code we deal with the bigger classes and types in the BCL, and occasionally forgot that there are some nice methods on the primitive types as well.  Today we will discuss some of the handy static methods that exist on the char (the C# alias of System.Char) type. The Background I was examining a piece of code this week where I saw the following: 1: // need to get the 5th (offset 4) character in upper case 2: var type = symbol.Substring(4, 1).ToUpper(); 3:  4: // test to see if the type is P 5: if (type == "P") 6: { 7: // ... do something with P type... 8: } Is there really any error in this code?  No, but it still struck me wrong because it is allocating two very short-lived throw-away strings, just to store and manipulate a single char: The call to Substring() generates a new string of length 1 The call to ToUpper() generates a new upper-case version of the string from Step 1. In my mind this is similar to using ToUpper() to do a case-insensitive compare: it isn’t wrong, it’s just much heavier than it needs to be (for more info on case-insensitive compares, see #2 in 5 More Little Wonders). One of my favorite books is the C++ Coding Standards: 101 Rules, Guidelines, and Best Practices by Sutter and Alexandrescu.  True, it’s about C++ standards, but there’s also some great general programming advice in there, including two rules I love:         8. Don’t Optimize Prematurely         9. Don’t Pessimize Prematurely We all know what #8 means: don’t optimize when there is no immediate need, especially at the expense of readability and maintainability.  I firmly believe this and in the axiom: it’s easier to make correct code fast than to make fast code correct.  Optimizing code to the point that it becomes difficult to maintain often gains little and often gives you little bang for the buck. But what about #9?  Well, for that they state: “All other things being equal, notably code complexity and readability, certain efficient design patterns and coding idioms should just flow naturally from your fingertips and are no harder to write then the pessimized alternatives. This is not premature optimization; it is avoiding gratuitous pessimization.” Or, if I may paraphrase: “where it doesn’t increase the code complexity and readability, prefer the more efficient option”. The example code above was one of those times I feel where we are violating a tacit C# coding idiom: avoid creating unnecessary temporary strings.  The code creates temporary strings to hold one char, which is just unnecessary.  I think the original coder thought he had to do this because ToUpper() is an instance method on string but not on char.  What he didn’t know, however, is that ToUpper() does exist on char, it’s just a static method instead (though you could write an extension method to make it look instance-ish). This leads me (in a long-winded way) to my Little Wonders for the day… Static Methods of System.Char So let’s look at some of these handy, and often overlooked, static methods on the char type: IsDigit(), IsLetter(), IsLetterOrDigit(), IsPunctuation(), IsWhiteSpace() Methods to tell you whether a char (or position in a string) belongs to a category of characters. IsLower(), IsUpper() Methods that check if a char (or position in a string) is lower or upper case ToLower(), ToUpper() Methods that convert a single char to the lower or upper equivalent. For example, if you wanted to see if a string contained any lower case characters, you could do the following: 1: if (symbol.Any(c => char.IsLower(c))) 2: { 3: // ... 4: } Which, incidentally, we could use a method group to shorten the expression to: 1: if (symbol.Any(char.IsLower)) 2: { 3: // ... 4: } Or, if you wanted to verify that all of the characters in a string are digits: 1: if (symbol.All(char.IsDigit)) 2: { 3: // ... 4: } Also, for the IsXxx() methods, there are overloads that take either a char, or a string and an index, this means that these two calls are logically identical: 1: // check given a character 2: if (char.IsUpper(symbol[0])) { ... } 3:  4: // check given a string and index 5: if (char.IsUpper(symbol, 0)) { ... } Obviously, if you just have a char, then you’d just use the first form.  But if you have a string you can use either form equally well. As a side note, care should be taken when examining all the available static methods on the System.Char type, as some seem to be redundant but actually have very different purposes.  For example, there are IsDigit() and IsNumeric() methods, which sound the same on the surface, but give you different results. IsDigit() returns true if it is a base-10 digit character (‘0’, ‘1’, … ‘9’) where IsNumeric() returns true if it’s any numeric character including the characters for ½, ¼, etc. Summary To come full circle back to our opening example, I would have preferred the code be written like this: 1: // grab 5th char and take upper case version of it 2: var type = char.ToUpper(symbol[4]); 3:  4: if (type == 'P') 5: { 6: // ... do something with P type... 7: } Not only is it just as readable (if not more so), but it performs over 3x faster on my machine:    1,000,000 iterations of char method took: 30 ms, 0.000050 ms/item.    1,000,000 iterations of string method took: 101 ms, 0.000101 ms/item. It’s not only immediately faster because we don’t allocate temporary strings, but as an added bonus there less garbage to collect later as well.  To me this qualifies as a case where we are using a common C# performance idiom (don’t create unnecessary temporary strings) to make our code better. Technorati Tags: C#,CSharp,.NET,Little Wonders,char,string

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  • DataContractSerializer: type is not serializable because it is not public?

    - by Michael B. McLaughlin
    I recently ran into an odd and annoying error when working with the DataContractSerializer class for a WP7 project. I thought I’d share it to save others who might encounter it the same annoyance I had. So I had an instance of  ObservableCollection<T> that I was trying to serialize (with T being a class I wrote for the project) and whenever it would hit the code to save it, it would give me: The data contract type 'ProjectName.MyMagicItemsClass' is not serializable because it is not public. Making the type public will fix this error. Alternatively, you can make it internal, and use the InternalsVisibleToAttribute attribute on your assembly in order to enable serialization of internal members - see documentation for more details. Be aware that doing so has certain security implications. This, of course, was malarkey. I was trying to write an instance of MyAwesomeClass that looked like this: [DataContract] public class MyAwesomeClass { [DataMember] public ObservableCollection<MyMagicItemsClass> GreatItems { get; set; }   [DataMember] public ObservableCollection<MyMagicItemsClass> SuperbItems { get; set; }     public MyAwesomeClass { GreatItems = new ObservableCollection<MyMagicItemsClass>(); SuperbItems = new ObservableCollection<MyMagicItemsClass>(); } }   That’s all well and fine. And MyMagicItemsClass was also public with a parameterless public constructor. It too had DataContractAttribute applied to it and it had DataMemberAttribute applied to all the properties and fields I wanted to serialize. Everything should be cool, but it’s not because I keep getting that “not public” exception. I could tell you about all the things I tried (generating a List<T> on the fly to make sure it wasn’t ObservableCollection<T>, trying to serialize the the Collections directly, moving it all to a separate library project, etc.), but I want to keep this short. In the end, I remembered my the “Debug->Exceptions…” VS menu option that brings up the list of exception-related circumstances under which the Visual Studio debugger will break. I checked the “Thrown” checkbox for “Common Language Runtime Exceptions”, started the project under the debugger, and voilà: the true problem revealed itself. Some of my properties had fairly elaborate setters whose logic I wanted to ignore. So for some of them, I applied an IgnoreDataMember attribute to them and applied the DataMember attribute to the underlying fields instead. All of which, in line with good programming practices, were private. Well, it just so happens that WP7 apps run in a “partial trust” environment and outside of “full trust”-land, DataContractSerializer refuses to serialize or deserialize non-public members. Of course that exception was swallowed up internally by .NET so all I ever saw was that bizarre message about things that I knew for certain were public being “not public”. I changed all the private fields I was serializing to public and everything worked just fine. In hindsight it all makes perfect sense. The serializer uses reflection to build up its graph of the object in order to write it out. In partial trust, you don’t want people using reflection to get at non-public members of an object since there are potential security problems with allowing that (you could break out of the sandbox pretty quickly by reflecting and calling the appropriate methods and cause some havoc by reflecting and setting the appropriate fields in certain circumstances. The fact that you cannot reflect your own assembly seems a bit heavy-handed, but then again I’m not a compiler writer or a framework designer and I have no idea what sorts of difficulties would go into allowing that from a compilation standpoint or what sorts of security problems allowing that could present (if any). So, lesson learned. If you get an incomprehensible exception message, turn on break on all thrown exceptions and try running it again (it might take a couple of tries, depending) and see what pops out. Chances are you’ll find the buried exception that actually explains what was going on. And if you’re getting a weird exception when trying to use DataContractSerializer complaining about public types not being public, chances are you’re trying to serialize a private or protected field/property.

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  • June is going to be a busy month!

    - by Monica Kumar
    Who says things slow down in summer? Well, maybe for school kids, but certainly not for Oracle's Virtualization team! June is turning out to be one of the busiest months for us. We are going to be participating in a number of industry events. If you happen to be at any of these, please stop by the Oracle booth and our session/s. Let's go through a run down of these events. 1. 13th Annual Call Center Week June 4-8 Ceasar's Palace, Las Vegas  Event website You're now wondering...why are we at this call center show. It's really simple, Oracle's Desktop Virtualization solutions offer the best way for call center to reliably and securely access enterprise apps using a variety of endpoint devices such as an iPad or a Sun Ray Client. Provisioning new employees becomes a breeze. We'll be jointly showcasing our solution with Oracle's CRM team. Come check us out.  2. Gartner Infrastructure & Management, Florida June 5-7 Orlando, FL  Event website Oracle is a Premier sponsor of the Gartner IOM Summit this June 5 – 7, 2012 in Orlando, FL.  Attendees will have the opportunity to meet with Oracle experts in a variety of sessions, including demonstrations during the showcase receptions. 3. Cloud Expo East Check out our website for details of our participation. Stop by at booth 511 to talk to our Cloud, Virtualization and Big Data experts. In addition, we're delivering a number of sessions at Cloud Expo. The one I want to highlight is the following: Session: Borderless Applications in the Cloud with Oracle VM and Oracle Virtual Assembly Builder Abstract: As virtualization adoption progresses beyond server consolidation, this is also transforming how enterprise applications are deployed and managed in an agile environment. The traditional method of business-critical application deployment where administrators have to contend with an array of unrelated tools, custom scripts to deploy and manage applications, OS and VM instances into a fast changing cloud computing environment can no longer scale effectively to achieve response time and desired efficiency. Oracle VM and Oracle Virtual Assembly Builder allow applications, associated components, deployment metadata, management policies and best practices to be encapsulated into ready-to-run VMs for rapid, repeatable deployment and ease of management. Join us in this Cloud Expo session to see how Oracle VM and Oracle Virtual Assembly Builder allow you to deploy complex multi-tier applications in minutes and enables you to easily onboard existing applications to cloud environments.  Get your free Cloud Expo pass now!  We're offering complimentary VIP Gold Passes. Go to https://www.blueskyz.com/v3/Login.aspx?ClientID=19&EventID=56&sg=177, click “Continue” if you are a New User or log-in if you have already created an account. Once there, you can view the Agenda or Register for Cloud Expo. To register - fill out the basic business card questions and then enter oracleVIPgold in the Priority Code field to change the price from $2,000 to $0. 4. CiscoLive 2012  June 10-14 San Diego, CA Event website Our Oracle VM and Oracle Linux experts will talk about joint collaboration with Cisco on UCS. We'll also highlight customer use cases. 5. Gartner Infrastructure & Operations Management Summit, EMEA Dates: June 11-12 Frankfurt, Germany Event website Meet experts from our Virtualization and Linux team in EMEA. Stop by our booth and find out what's new in Oracle VM Server for x86 and Oracle Linux. June is going to be busy.

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  • Data Security Through Structure, Procedures, Policies, and Governance

    Security Structure and Procedures One of the easiest ways to implement security is through the use of structure, in particular the structure in which data is stored. The preferred method for this through the use of User Roles, these Roles allow for specific access to be granted based on what role a user plays in relation to the data that they are manipulating. Typical data access actions are defined by the CRUD Principle. CRUD Principle: Create New Data Read Existing Data Update Existing Data Delete Existing Data Based on the actions assigned to a role assigned, User can manipulate data as they need to preform daily business operations.  An example of this can be seen in a hospital where doctors have been assigned Create, Read, Update, and Delete access to their patient’s prescriptions so that a doctor can prescribe and adjust any existing prescriptions as necessary. However, a nurse will only have Read access on the patient’s prescriptions so that they will know what medicines to give to the patients. If you notice, they do not have access to prescribe new prescriptions, update or delete existing prescriptions because only the patient’s doctor has access to preform those actions. With User Roles comes responsibility, companies need to constantly monitor data access to ensure that the proper roles have the most appropriate access levels to ensure users are not exposed to inappropriate data.  In addition this also protects rouge employees from gaining access to critical business information that could be destroyed, altered or stolen. It is important that all data access is monitored because of this threat. Security Governance Current Data Governance laws regarding security Health Insurance Portability and Accountability Act (HIPAA) Sarbanes-Oxley Act Database Breach Notification Act The US Department of Health and Human Services defines HIIPAA as a Privacy Rule. This legislation protects the privacy of individually identifiable health information. Currently, HIPAA   sets the national standards for securing electronically protected health records. Additionally, its confidentiality provisions protect identifiable information being used to analyze patient safety events and improve patient safety. In 2002 after the wake of the Enron and World Com Financial scandals Senator Paul Sarbanes and Representative Michael Oxley lead the creation of the Sarbanes-Oxley Act. This act administered by the Securities and Exchange Commission (SEC) dramatically altered corporate financial practices and data governance. In addition, it also set specific deadlines for compliance. The Sarbanes-Oxley is not a set of standard business rules and does not specify how a company should retain its records; In fact, this act outlines which pieces of data are to be stored as well as the storage duration. The Database Breach Notification Act requires companies, in the event of a data breach containing personally identifiable information, to notify all California residents whose information was stored on the compromised system at the time of the event, according to Gregory Manter. He further explains that this act is only California legislation. However, it does affect “any person or business that conducts business in California, and that owns or licenses computerized data that includes personal information,” regardless of where the compromised data is located.  This will force any business that maintains at least limited interactions with California residents will find themselves subject to the Act’s provisions. Security Policies All companies must work in accordance with the appropriate city, county, state, and federal laws. One way to ensure that a company is legally compliant is to enforce security policies that adhere to the appropriate legislation in their area or areas that they service. These types of polices need to be mandated by a company’s Security Officer. For smaller companies, these policies need to come from executives, Directors, and Owners.

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  • Process Centric Banking: Loan Origination Solution

    - by Manish Palaparthy
    There is an old proverb that goes, "The difference between theory and practice is greater in practice than in theory". So, we keep doing numerous "Proof of Concepts" with our own products on various business cases to analyze them deeply, understand and explain to our customers. We then present our learnings as they happened. The awareness of each PoC should help readers increase the trustworthiness of the results coming out of these PoCs. I present one such PoC where we invested a lot of time&effort.  Process Centric Banking : Loan Origination Solution Loan Origination is a process by which a borrower applies for a new loan and the lender processes that application. Loan origination includes the series of steps taken by the bank from the point the customer shows interest in a loan product all the way to disbursal of funds. The Loan Origination process is relevant for many kind of lenders in Financial services: Banks, Credit Unions, NBFCs(Non Banking Financial Companies) and so on. For simplicity sake, I will use "Bank" as the lending institution in the rest of my article.  Loan Origination is one of the core processes for Banks as it is the process by which the it creates assets against which the Institution earns most of its profits from. A well tuned loan origination process can affect the Bank in many positive ways. Banks have always shown great interest in automating the loan origination process for the above reason. However, due the constant changes in customer environment, market dynamics, prevailing economic conditions, cost pressures & regulatory environment they run into lot of challenges. Let me categorize some of these challenges for you Customer Environment Multiple Channels: Customer can use any of the available channels (Internet Banking, Email, Fax, Branch, Phone Banking, ATM, Broker, Mobile, Snail Mail) to perform all or some of the activities related to her Visibility into the origination process: Expect immediate update on the status of loan processing & alert messages Reduced Turn Around Time: Expect loans to be processed with least turn around time Reduced loan processing fees: Partly due to market dynamics the customer expects the loan processing fee to be negligible Market Dynamics Competitive environment:  The competition keeps creating many variants of loan products to attract customers, the bank needs to create similar product variants with better offers to attract customers or keep existing ones Ability to migrate loans from one vendor to another: It has become really easy for retail customers to move from one bank to the other given the low fee of loan processing and highly attractive offers. How does the bank protect it's customer base while actively engaging with potential customers banking with competitor banks Flexibility to react to market developments: Market development greatly influence loan processing, underwriting, asset valuation, risk mitigation rules. Can the bank modify rules and policies, the idea is not just to react to market developments but to pro-actively manage new developments Economic conditions Constant change in various rates and their implications on the rates and rules applied when on-boarding a loan: How quickly can the bank apply changes to rates offered to customers when the central bank changes various rates Requirements of Audit by the central banker: Tough economic conditions have demanded much more stringent audit rules and tests. The banks needs to produce ready reports(historic & operational) for audit compliance Risk Mitigation: While risk mitigation has always been a key concern for the bank, this is the area where the bank's underwriters & risk analysts spend the maximum time when processing a loan application. In order to reduce TAT the bank cannot compromise on its risk mitigation strategies Cost pressures Reduce Cost of processing per application: To deliver a reduced loan processing fee to the customer, the bank needs to keep its cost per processing loan application low. Meet customer TAT expectations while reducing the queues and the systems being used to process the loan application: The loan application could potentially be spending a lot of time waiting in the queue for further processing. Different volumes & patterns of applications demand different queuing algorithms. The bank needs to have real-time visibility into these queues and have the flexibility to change queuing algorithms at runtime  Increase the use of electronic communication and reduce the branch channel usage: Lesser automation leads not only leads to Increased turn around time, it also impacts more costs to reach out to customers The objective of our PoC was to implement a Loan Origination Solution whose ownership lies with the bank and effectively meet the challenges listed above. We built a simple story board for the solution We then went about implementing our storyboard using Oracle BPM Suite, Webcenter Content : Imaging. The web UI has been built on ADF technolgies, while the integration with core-services has been implemented using the underlying SOA infrastructure. The BPM process model is quite exhaustive can meet all the challenges listed above to reasonable degree. A bank intending to implement an end-to-end Loan Origination Solution has multiple options at it's disposal. It can Develop a customer Loan Origination Application from scratch: Gives maximum opportunity to build what you want but inflexible to upgrade and maintain. Higher TCO in long term Buy a Packaged application & customize it: Customizing a generic loan application can be tedious and prove as difficult as above. Build it using many disparate & un-integrated tools: Initially seems easier than developing from scratch. But, without integrated tool sets this is not a viable approach either or A solution based on a Framework: Independent Services and Business Process Modeling provide decoupled architecture that is flexible. We built this framework end-to-end with processes the core process of loan origination & several sub-processes such as Analyse and define customer needs, customer credit verification, identity check processes, legal review process, New customer registration & risk assessment.

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  • Critical Threads Optimization

    - by Rafael Vanoni
    Background One of the more common issues we've been seeing in the field is the growing difficulty in optimizing performance of multi-threaded applications. A good portion of this difficulty is due to the increasing complexity of modern processors that present various degrees of sharing relationships between hardware components. Take any current CMT processor and you'll find any number of CPUs sharing execution pipelines, floating point units, caches, etc. Consequently, applying the traditional recipe of one software thread for each CPU will have varying degrees of success, according to the layout of the underlying hardware. On top of this increasing complexity we've also seen processors with features that aim at dynamically resourcing software threads according to their utilization. Intel's Turbo Boost allows processors to increase their operating frequency if there is enough thermal headroom available and the processor isn't fully utilized. More recently, the SPARC T4 processor introduced dynamic threading, allowing each core to dynamically allocate more resources to its active CPUs. Both cases are in essence recognizing that current processors will be running a wide mix of workloads, some will be designed for throughput, others for low latency. The hardware is providing mechanisms to dynamically resource threads according to their runtime behavior. We're very aware of these challenges in Solaris, and have been working to provide the best out of box performance while providing mechanisms to further optimize applications when necessary. The Critical Threads Optimzation was introduced in Solaris 10 8/11 and Solaris 11 as one such mechanism that allows customers to both address issues caused by contention over shared hardware resources and explicitly take advantage of features such as T4's dynamic threading. What it is The basic idea is to allow performance critical threads to execute with more exclusive access to hardware resources. For example, when deploying an application that implements a producer/consumer model, it'll likely be advantageous to give the producer more exclusive access to the hardware instead of having it competing for resources with all the consumers. In the case of a T4 based system, we may want to have a producer running by itself on a single core and create one consumer for each of the remaining CPUs. With the Critical Threads Optimization we're extending the semantics of scheduling priorities (which thread should run first) to include priority over shared resources (which thread should have more "space"). Now the scheduler will not only run higher priority threads first: it will also provide them with more exclusive access to hardware resources if they are available. How does it work ? Using the previous example in Solaris 11, all you'd have to do would be to place the producer in the Fixed Priority (FX) scheduling class at priority 60, or in the Real Time (RT) class at any priority and Solaris will try to give it more "hardware space". On both Solaris 10 8/11 and Solaris 11 this can be achieved through the existing priocntl(1,2) and priocntlset(2) interfaces. If your application already assigns these priorities to performance critical threads, there's no additional step you need to take. One important aspect of this optimization is that it requires some level of idleness in the system, either as a result of sizing the application before hand or through periods of transient idleness during runtime. If the system is fully committed, the scheduler will put all the available CPUs to work.Best practices If you're an application developer, we encourage you to look into assigning the right priorities for the different threads in your application. Solaris provides different scheduling classes (Time Share, Interactive, Fair Share, Fixed Priority and Real Time) that offer different policies and behaviors. It is not always simple to figure out which set of threads are critical to the performance of a workload, and it may not always be feasible to take advantage of this optimization, but we believe that this can be correctly (and safely) done during development. Overall, the out of box performance in Solaris should meet your workload's requirements. If you are looking into that extra bit of performance, then the Critical Threads Optimization may be what you're looking for.

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  • Oracle BI Applications for Industry Sectors

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE Oracle BI Applications already provide pre-built line-of-business analytic applications to over 4,000 customers: these expose the data otherwise locked inside ERP and CRM applications, giving the business user the analytics they need, and a greater ability to self-service ad-hoc queries. Now you can also take advantage of the pre-built Oracle BI Applications approach for industry sector specific analytics to streamline your client’s operations, offer better services, and increase profit margins. Find out more at http://www.oracle.com/us/solutions/business-analytics/analytic-applications/industry/overview/index.html. Retail Education Oracle Retail Merchandising Analytics Oracle Student Information Analytics Oracle Retail Customer Analytics Public Sector Financial Services Oracle Tax Analytics Oracle Financial Analytics Manufacturing Health Care Oracle Manufacturing Analytics Oracle Enterprise Healthcare Analytics Asset Intensive Oracle Clinical Development Analytics Oracle Enterprise Asset Management Analytics Oracle Operating Room Analytics Related Links Health Sciences Analytic Applications for Your Business Role Oracle Health Sciences Clinical Development Analytics Analytic Applications for Your Product Line Oracle Argus Analytics Oracle Business Intelligence Tools and Technology Communication Oracle Exalytics In-Memory Machine "The adoption of Oracle Financial Services Analytic Applications is of great significance to the bank's transition to more rigorous and risk-averse management practices."Yang Changxue, Project Manager Oracle Communications Data Model /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Managing Operational Risk of Financial Services Processes – part 1/ 2

    - by Sanjeevio
    Financial institutions view compliance as a regulatory burden that incurs a high initial capital outlay and recurring costs. By its very nature regulation takes a prescriptive, common-for-all, approach to managing financial and non-financial risk. Needless to say, no longer does mere compliance with regulation will lead to sustainable differentiation.  Genuine competitive advantage will stem from being able to cope with innovation demands of the present economic environment while meeting compliance goals with regulatory mandates in a faster and cost-efficient manner. Let’s first take a look at the key factors that are limiting the pursuit of the above goal. Regulatory requirements are growing, driven in-part by revisions to existing mandates in line with cross-border, pan-geographic, nature of financial value chains today and more so by frequent systemic failures that have destabilized the financial markets and the global economy over the last decade.  In addition to the increase in regulation, financial institutions are faced with pressures of regulatory overlap and regulatory conflict. Regulatory overlap arises primarily from two things: firstly, due to the blurring of boundaries between lines-of-businesses with complex organizational structures and secondly, due to varying requirements of jurisdictional directives across geographic boundaries e.g. a securities firm with operations in US and EU would be subject different requirements of “Know-Your-Customer” (KYC) as per the PATRIOT ACT in US and MiFiD in EU. Another consequence and concomitance of regulatory change is regulatory conflict, which again, arises primarily from two things: firstly, due to diametrically opposite priorities of line-of-business and secondly, due to tension that regulatory requirements create between shareholders interests of tighter due-diligence and customer concerns of privacy. For instance, Customer Due Diligence (CDD) as per KYC requires eliciting detailed information from customers to prevent illegal activities such as money-laundering, terrorist financing or identity theft. While new customers are still more likely to comply with such stringent background checks at time of account opening, existing customers baulk at such practices as a breach of trust and privacy. As mentioned earlier regulatory compliance addresses both financial and non-financial risks. Operational risk is a non-financial risk that stems from business execution and spans people, processes, systems and information. Operational risk arising from financial processes in particular transcends other sources of such risk. Let’s look at the factors underpinning the operational risk of financial processes. The rapid pace of innovation and geographic expansion of financial institutions has resulted in proliferation and ad-hoc evolution of back-office, mid-office and front-office processes. This has had two serious implications on increasing the operational risk of financial processes: ·         Inconsistency of processes across lines-of-business, customer channels and product/service offerings. This makes it harder for the risk function to enforce a standardized risk methodology and in turn breaches harder to detect. ·         The proliferation of processes coupled with increasingly frequent change-cycles has resulted in accidental breaches and increased vulnerability to regulatory inadequacies. In summary, regulatory growth (including overlap and conflict) coupled with process proliferation and inconsistency is driving process compliance complexity In my next post I will address the implications of this process complexity on financial institutions and outline the role of BPM in lowering specific aspects of operational risk of financial processes.

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  • SQL SERVER – Configuring Interactive Cleansing Suggestion Min Score for Suggestions in Data Quality Services (DQS) – Sensitivity of Suggestion

    - by pinaldave
    Earlier I talked about what kind of questions, I do not like when I get asked. Today we will go over the question which I like when I get asked the same. One of the reader practices various steps in my earlier blog post Step by Step Guide to Beginning Data Quality Services in SQL Server 2012 – Introduction to DQS. While reading the blog post he noticed that Data Quality Services is not providing very helpful suggestions. He wrote an email to me about it. Let us go over his email. “Pinal, I noticed in one of your images that DQS is not providing very helpful suggestions. First of all DQS should be able to make intelligent guesses and make the necessary correction by itself. If it cannot do the same, in that case, it should give us intelligent suggestions but in the image included here, I see the suggestions are not there as well. Why is it so? Would you please tell me how to increase the numbers of suggestion? I do understand this may not be preferable solution in many case but all the business cases go on it depends. There are cases when the high sensitivity required and there are cases when higher sensitivities are not required. I would like to seek your help here. –Sriram MD” This is indeed a great question. I see that Sriram understands that every system is different and every application has a different need. I will not have to tell him this most important concept. The question is about how to change the sensitivity of suggestions for correction in DQS. Well, this option is available under the configuration tab in the DQS client. Once you click on Configuration you will see the following screen. Click the Tab of General Settings. You will see the section of Interactive Cleansing. Under this second there is the first option of “Min score for suggestions”. As this is set to 0.7 every suggestion which matches 0.7 probabilities or higher probability are displayed under the suggestion tab. You can see in the following image that there is no suggestion as the min score for suggestions is set to 0.7 and there is no record which qualifies to that much confidence. Now let us change the value of Min Score for suggestion to 0.5. The lower value increased the confidence of DQS to give further suggestion to values which are over 0.5. However, in our case the suggestions which it provides are also accurate. This may not be true for your sample. Every sample is different so you should manually review it before approving them. I guess, this is a simple blog post to demonstrate how to change the confidence value for the suggestions which Data Quality Services provides. Use this feature with care and always tune it according to your datasets and record diversity. Reference: Pinal Dave (http://blog.SQLAuthority.com)       Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Data Quality Services, DQS

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  • Growing Talent

    The subtitle of Daniel Coyles intriguing book The Talent Code is Greatness Isnt Born. Its Grown. Heres How. The Talent Code proceeds to layout a theory of how expertise can be cultivated through specific practices that encourage the growth of myelin in the brain. Myelin is a material that is produced and wraps around heavily used circuits in the brain, making them more efficient. Coyle uses an analogy that geeks will appreciate. When a circuit in the brain is used a lot (i.e. a specific action is repeated), the myelin insulates that circuit, increasing its bandwidth from telephone over copper to high speed broadband. This leads to the funny phenomenon of effortless expertise. Although highly skilled, the best players make it look easy. Coyle provides some biological backing for the long held theory that it takes 10,000 hours of practice to achieve mastery over a given subject. 10,000 hours or 10 years, as in, Teach Yourself Programming in Ten Years and others. However, it is not just that more hours equals more mastery. The other factors that Coyle identifies includes deep practice, practice which crucially involves drills that are challenging without being impossible. Another way to put it is that every day you spend doing only tasks you find monotonous and automatic, you are literally stagnating your brains development! Perhaps Coyles subtitle, needs one more phrase, Greatness Isnt Born. Its Grown. Heres How. And oh yeah, its not easy. Challenging yourself, continuing to persist in the face of repeated failures, practicing every day is not easy. As consultants, we sell our expertise, so it makes sense that we plan projects so that people can play to their strengths. At the same time, an important part of our culture is constant improvement, challenging yourself to be better. And the balancing contest ensues. I just finished working on a proof of concept (POC) we did for a project we are bidding on. Completely time boxed, so our team naturally split responsibilities amongst ourselves according to who was better at what. I must have been pretty bad at the other components, as I found myself working on the user interface, not my usual strength. The POC had a website frontend, and one thing I do know is HTML. After starting out in pure ASP.NET WebForms, I got frustrated as time was ticking, I knew what I wanted in HTML, but I couldnt coax the right output out of the ASP.NET controls. I needed two or three elements on the screen that were identical in layout, with different content. With a backup plan in  of writing the HTML into the response by hand, I decided to challenge myself a bit and see what I could do in an hour or two using the Microsoft submitted jQuery micro-templating JavaScript library. This risk paid off. I was able to quickly get the user interface up and running, responsive to the JSON data we were working with. I felt energized by the double win of getting the POC ready and learning something new. Opportunities  specifically like this POC dont come around often, but the takeaway is that while it wont be easy, there are ways to generate your own opportunities to grow towards greatness.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Windows in StreamInsight: Hopping vs. Snapshot

    - by Roman Schindlauer
    Three weeks ago, we explained the basic concept of windows in StreamInsight: defining sets of events that serve as arguments for set-based operations, like aggregations. Today, we want to discuss the so-called Hopping Windows and compare them with Snapshot Windows. We will compare these two, because they can serve similar purposes with different behaviors; we will discuss the remaining window type, Count Windows, another time. Hopping (and its syntactic-sugar-sister Tumbling) windows are probably the most straightforward windowing concept in StreamInsight. A hopping window is defined by its length, and the offset from one window to the next. They are aligned with some absolute point on the timeline (which can also be given as a parameter to the window) and create sets of events. The diagram below shows an example of a hopping window with length of 1h and hop size (the offset) of 15 minutes, hence creating overlapping windows:   Two aspects in this diagram are important: Since this window is overlapping, an event can fall into more than one windows. If an (interval) event spans a window boundary, its lifetime will be clipped to the window, before it is passed to the set-based operation. That’s the default and currently only available window input policy. (This should only concern you if you are using a time-sensitive user-defined aggregate or operator.) The set-based operation will be applied to each of these sets, yielding a result. This result is: A single scalar value in case of built-in or user-defined aggregates. A subset of the input payloads, in case of the TopK operator. Arbitrary events, when using a user-defined operator. The timestamps of the result are almost always the ones of the windows. Only the user-defined  operator can create new events with timestamps. (However, even these event lifetimes are subject to the window’s output policy, which is currently always to clip to the window end.) Let’s assume we were calculating the sum over some payload field: var result = from window in source.HoppingWindow( TimeSpan.FromHours(1), TimeSpan.FromMinutes(15), HoppingWindowOutputPolicy.ClipToWindowEnd) select new { avg = window.Avg(e => e.Value) }; Now each window is reflected by one result event:   As you can see, the window definition defines the output frequency. No matter how many or few events we got from the input, this hopping window will produce one result every 15 minutes – except for those windows that do not contain any events at all, because StreamInsight window operations are empty-preserving (more about that another time). The “forced” output for every window can become a performance issue if you have a real-time query with many events in a wide group & apply – let me explain: imagine you have a lot of events that you group by and then aggregate within each group – classical streaming pattern. The hopping window produces a result in each group at exactly the same point in time for all groups, since the window boundaries are aligned with the timeline, not with the event timestamps. This means that the query output will become very bursty, delivering the results of all the groups at the same point in time. This becomes especially obvious if the events are long-lasting, spanning multiple windows each, so that the produced result events do not change their value very often. In such a case, a snapshot window can remedy. Snapshot windows are more difficult to explain than hopping windows: they represent those periods in time, when no event changes occur. In other words, if you mark all event start and and times on your timeline, then you are looking at all snapshot window boundaries:   If your events are never overlapping, the snapshot window will not make much sense. It is commonly used together with timestamp modification, which make it a very powerful tool. Or as Allan Mitchell expressed in in a recent tweet: “I used to look at SnapshotWindow() with disdain. Now she is my mistress, the one I turn to in times of trouble and need”. Let’s look at a simple example: I want to compute the average of some value in my events over the last minute. I don’t want this output be produced at fixed intervals, but at soon as it changes (that’s the true event-driven spirit!). The snapshot window will include all currently active event at each point in time, hence we need to extend our original events’ lifetimes into the future: Applying the Snapshot window on these events, it will appear to be “looking back into the past”: If you look at the result produced in this diagram, you can easily prove that, at each point in time, the current event value represents the average of all original input event within the last minute. Here is the LINQ representation of that query, applying the lifetime extension before the snapshot window: var result = from window in source .AlterEventDuration(e => TimeSpan.FromMinutes(1)) .SnapshotWindow(SnapshotWindowOutputPolicy.Clip) select new { avg = window.Avg(e => e.Value) }; With more complex modifications of the event lifetimes you can achieve many more query patterns. For instance “running totals” by keeping the event start times, but snapping their end times to some fixed time, like the end of the day. Each snapshot then “sees” all events that have happened in the respective time period so far. Regards, The StreamInsight Team

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  • Five Key Trends in Enterprise 2.0 for 2011

    - by kellsey.ruppel(at)oracle.com
    We recently sat down with Andy MacMillan, an industry veteran and vice president of product management for Enterprise 2.0 at Oracle, to get his take on the year ahead in Enterprise 2.0 (E2.0). He offered us his five predictions about the ways he believes E2.0 technologies will transform business in 2011. 1. Forward-thinking organizations will achieve an unprecedented level of organizational awareness. Enterprise 2.0 and Web 2.0 technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. But this year we are anticipating that organizations will go to the next step and integrate social activities with business applications to deliver rich contextual "activity streams." Activity streams are a new way for enterprise users to get relevant information as quickly as it happens, by navigating to that information in context directly from their portal. We don't mean syndicating social activities limited to a single application. Instead, we believe back-office systems will be combined with social media tools to drive how users make informed business decisions in brand new ways. For example, an account manager might log into the company portal and automatically receive notification that colleagues are closing business around a certain product in his market segment. With a single click, he can reach out instantly to these colleagues via social media and learn from their successes to drive new business opportunities in his own area. 2. Online customer engagement will become a high priority for CMOs. A growing number of chief marketing officers (CMOs) have created a new direct report called "head of online"--a senior marketing executive responsible for all engagements with customers and prospects via the Web, mobile, and social media. This new field has been dubbed "Web experience management" or "online customer engagement" by firms and analyst organizations. It is likely to rapidly increase demand for a host of new business objectives and metrics from Web content management solutions. As companies interface with customers more and more over the Web, Web experience management solutions will help deliver more targeted interactions to ensure increased customer loyalty while meeting sales and business objectives. 3. Real composite applications will be widely adopted. We expect organizations to move from the concept of a single "uber-portal" that encompasses all the necessary features to a more modular, component-based concept for composite applications. This approach is now possible as IT and power users are empowered to assemble new, purpose-built composite applications quickly from existing components. 4. Records management will drive ECM consolidation. We continue to see a significant shift in the approach to records management. Several years ago initiatives were focused on overlaying records management across a set of electronic repositories and physical storage locations. We believe federated records management will continue, but we also expect to see records management driving conversations around single-platform content management consolidation. 5. Organizations will demand ECM at extreme scale. We have already seen a trend within IT organizations to provide a common, highly scalable infrastructure to consolidate and support content and information needs. But as data sizes grow exponentially, ECM at an extreme scale is likely to spread at unprecedented speeds this year. This makes sense as regulations and transparency requirements rise. The model in which ECM and lightweight CMS systems provide basic content services such as check-in, update, delete, and search has converged around a set of industry best practices and has even been coded into new industry standards such as content management interoperability services. As these services converge and the demand for them accelerates, organizations are beginning to rationalize investments into a single, highly scalable infrastructure. Is your organization ready for Enterprise 2.0 in 2011? Learn more.

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  • World Record Siebel PSPP Benchmark on SPARC T4 Servers

    - by Brian
    Oracle's SPARC T4 servers set a new World Record for Oracle's Siebel Platform Sizing and Performance Program (PSPP) benchmark suite. The result used Oracle's Siebel Customer Relationship Management (CRM) Industry Applications Release 8.1.1.4 and Oracle Database 11g Release 2 running Oracle Solaris on three SPARC T4-2 and two SPARC T4-1 servers. The SPARC T4 servers running the Siebel PSPP 8.1.1.4 workload which includes Siebel Call Center and Order Management System demonstrates impressive throughput performance of the SPARC T4 processor by achieving 29,000 users. This is the first Siebel PSPP 8.1.1.4 benchmark supporting 29,000 concurrent users with a rate of 239,748 Business Transactions/hour. The benchmark demonstrates vertical and horizontal scalability of Siebel CRM Release 8.1.1.4 on SPARC T4 servers. Performance Landscape Systems Txn/hr Users Call Center Order Management Response Times (sec) 1 x SPARC T4-1 (1 x SPARC T4 2.85 GHz) – Web 3 x SPARC T4-2 (2 x SPARC T4 2.85 GHz) – App/Gateway 1 x SPARC T4-1 (1 x SPARC T4 2.85 GHz) – DB 239,748 29,000 0.165 0.925 Oracle: Call Center + Order Management Transactions: 197,128 + 42,620 Users: 20300 + 8700 Configuration Summary Web Server Configuration: 1 x SPARC T4-1 server 1 x SPARC T4 processor, 2.85 GHz 128 GB memory Oracle Solaris 10 8/11 iPlanet Web Server 7 Application Server Configuration: 3 x SPARC T4-2 servers, each with 2 x SPARC T4 processor, 2.85 GHz 256 GB memory 3 x 300 GB SAS internal disks Oracle Solaris 10 8/11 Siebel CRM 8.1.1.5 SIA Database Server Configuration: 1 x SPARC T4-1 server 1 x SPARC T4 processor, 2.85 GHz 128 GB memory Oracle Solaris 11 11/11 Oracle Database 11g Release 2 (11.2.0.2) Storage Configuration: 1 x Sun Storage F5100 Flash Array 80 x 24 GB flash modules Benchmark Description Siebel 8.1 PSPP benchmark includes Call Center and Order Management: Siebel Financial Services Call Center – Provides the most complete solution for sales and service, allowing customer service and telesales representatives to provide superior customer support, improve customer loyalty, and increase revenues through cross-selling and up-selling. High-level description of the use cases tested: Incoming Call Creates Opportunity, Quote and Order and Incoming Call Creates Service Request . Three complex business transactions are executed simultaneously for specific number of concurrent users. The ratios of these 3 scenarios were 30%, 40%, 30% respectively, which together were totaling 70% of all transactions simulated in this benchmark. Between each user operation and the next one, the think time averaged approximately 10, 13, and 35 seconds respectively. Siebel Order Management – Oracle's Siebel Order Management allows employees such as salespeople and call center agents to create and manage quotes and orders through their entire life cycle. Siebel Order Management can be tightly integrated with back-office applications allowing users to perform tasks such as checking credit, confirming availability, and monitoring the fulfillment process. High-level description of the use cases tested: Order & Order Items Creation and Order Updates. Two complex Order Management transactions were executed simultaneously for specific number of concurrent users concurrently with aforementioned three Call Center scenarios above. The ratio of these 2 scenarios was 50% each, which together were totaling 30% of all transactions simulated in this benchmark. Between each user operation and the next one, the think time averaged approximately 20 and 67 seconds respectively. Key Points and Best Practices No processor cores or cache were activated or deactivated on the SPARC T-Series systems to achieve special benchmark effects. See Also Siebel White Papers SPARC T4-1 Server oracle.com OTN SPARC T4-2 Server oracle.com OTN Siebel CRM oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 30 September 2012.

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  • The Healthy Tension That Mobility Creates

    - by Kathryn Perry
    A guest post by Hernan Capdevila, Vice President, Oracle Fusion Apps In my previous post, I talked about the value of the mobile revolution on businesses and workers. Now let me put on a different hat and view the world from the IT department and the IT leader’s viewpoint. The IT leader has different concerns – around privacy, potential liability of information leakage, and intellectual property protection. These concerns and the leader’s goals create a healthy tension with the users. For example, effective device management becomes a must have for the IT leader, especially if you look at the Android ecosystem as an example. There are benefits to the Android strategy, but there are also drawbacks, such as uniformity – in device management, in operating systems, and in the application taxonomy and capabilities. Whereas, if you compare Android to iOS, Apple's operating system, iOS is more unified, more streamlined, and easier to manage. In either case, this is where mobile device management in the cloud makes good sense. I don't think IT departments should be hosting device management and managing that complexity. It should be a cloud service and I predict it's going to be key for our customers. A New Focus for IT Departments So where does that leave the IT departments? I think their futures are in governance, which is a more strategic play than a tactical one. Device management is tactical and it's the “now” topic. But the mobile phenomenon, if you will, is going to drive significant change in terms of how IT plans, hosts, and deploys enterprise applications. For example, opening up enterprise applications for mobile users presents some challenges unless you deploy more complicated network topologies, such as virtual private networks and threat protection technology. If you really want employees to be mobile you need to remove those kinds of barriers. But I don’t think IT departments want to wrestle with exposing their private enterprise data centers and being responsible for hosted business applications – applications in a sense that they’re making vulnerable to the public world. This opens up a significant need and a significant driver for cloud applications. However, it's not just about taking away the complexity – it's also about taking away the responsibility. Why should every business have to carry the responsibility and figure out all the nuts and bolts of how to protect themselves in this public, mobile world? When you use apps in the cloud, either your vendor or your hosting partner should have figured all that out. They need to assure the business that they are adhering to all sorts of security and compliance regulations so users can be connected and have access to information anywhere anytime. More Ideas and Better Service What’s more interesting is the world of possibilities that the connected, cloud-based world enables. I believe that the one-size-fits-all, uber-best practices, lowest-common denominator-like capabilities will go away. IT will now be able to solve very specific business challenges for the different corporate functions it serves. In this new world, IT will play a key role in enabling different organizations within a company to be best in class and delivering greater value to the line of business managers. IT will actually help to differentiate. Net result is a more agile workforce and business because each department is getting work done its own way.

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  • How to solve conflicts with another programmer..

    - by Tio
    Hi all.. I've read this question, but I think it doesn't really applies in my case.. I started to work at new company about 2 months ago with the position of senior web developer, there was already one programmer there, my position is above his, but I'm not his boss.. I don't tell him what to do.. Since the day I started to work at the company, I managed to implement a kind of a test server which he refuses to use, implemented a project management tool which he refuses to use also, and I'm in the process of implementing version control using mercurial ( damn Mercurial that's giving me so much headaches ), which he is going to use.. He is a nice guy, but just the other day we had a big discussion about "best practices", and "coding standards".. for me it's absolutely necessary to have this two things, at the place I'm currently working... otherwise it's not going to work.. This discussion, basically revolved about using short tags and the echo shortcut, and how we shouldn't use it anymore ( because I sometimes use short tags ).. this went for about 15 minutes, until I finally dropped the subject because I had work to do.. and of course he didn't budge even a millimeter, he's continuing to use short tags, and the echo shortcut and he not even cares about what I think.. When I mentioned that we are a team, he told me: "We are not a team, you work on your projects and I work on mine".. Let's just say, that the switch in my brain flipped, I raised my voice, and I told him that he was going nuts.. this was the most improper way to deal it with, I know, but there are certain things that can't be said to me.. The question here, is how do I deal with this? I want, to implement more changes on our work workflow, and I know that it's going to be a pain, with him always complaining and saying things like this.. Our boss is going to intervene in a few days, I talked to him today, the other programmer send him an email the day we had the discussion complaining.. Just to clarify, when I talk about implementing changes, I just don't appear at work, the next day with a sheet of paper, and say: "This is our we are doing things from now on! And there is no discussion.." For example, when I was trying to implement the project management tool, I took the time to talk to everybody that was going to be involved in it, to see what they think about it.. everyone was positive except him, he responded that it was just a mean to control us even more.. Does anyone has any idea on how to deal with this? PS: Truth to be told, I didn't start the best way with him, in the 4º day of work at the company, I found a really bad piece of code on our custom CMS, one of those things that I only expect to find in code produced by a programmer that has only 1 month of training in programming, and I talked to my boss about it... he showed up at the time I saw that piece of code, he saw my face and asked about it, so I told him.. I know the worst thing that can be said to a programmer is saying that their code is awful, but I've already learned that my code isn't the best of the world, so I take criticism in a completely different way now.. maybe he doesn't..

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  • Myths about Coding Craftsmanship part 2

    - by tom
    Myth 3: The source of all bad code is inept developers and stupid people When you review code is this what you assume?  Shame on you.  You are probably making assumptions in your code if you are assuming so much already.  Bad code can be the result of any number of causes including but not limited to using dated techniques (like boxing when generics are available), not following standards (“look how he does the spacing between arguments!” or “did he really just name that variable ‘bln_Hello_Cats’?”), being redundant, using properties, methods, or objects in a novel way (like switching on button.Text between “Hello World” and “Hello World “ //clever use of space character… sigh), not following the SOLID principals, hacking around assumptions made in earlier iterations / hacking in features that should be worked into the overall design.  The first two issues, while annoying are pretty easy to spot and can be fixed so easily.  If your coding team is made up of experienced professionals who are passionate about staying current then these shouldn’t be happening.  If you work with a variety of skills, backgrounds, and experience then there will be some of this stuff going on.  If you have an opportunity to mentor such a developer who is receptive to constructive criticism don’t be a jerk; help them and the codebase will improve.  A little patience can improve the codebase, your work environment, and even your perspective. The novelty and redundancy I have encountered has often been the use of creativity when language knowledge was perceived as unavailable or too time consuming.  When developers learn on the job you get a lot of this.  Rather than going to MSDN developers will use what they know.  Depending on the constraints of their assignment hacking together what they know may seem quite practical.  This was not stupid though I often wonder how much time is actually “saved” by hacking.  These issues are often harder to untangle if we ever do.  They can also grow out of control as we write hack after hack to make it work and get back to some development that is satisfying. Hacking upon an existing hack is what I call “feeding the monster”.  Code monsters are anti-patterns and hacks gone wild.  The reason code monsters continue to get bigger is that they keep growing in scope, touching more and more of the application.  This is not the result of dumb developers. It is probably the result of avoiding design, not taking the time to understand the problems or anticipate or communicate the vision of the product.  If our developers don’t understand the purpose of a feature or product how do we expect potential customers to do so? Forethought and organization are often what is missing from bad code.  Developers who do not use the SOLID principals should be encouraged to learn these principals and be given guidance on how to apply them.  The time “saved” by giving hackers room to hack will be made up for and then some. Not as technical debt but as shoddy work that if not replaced will be struggled with again and again.  Bad code is not the result of dumb developers (usually) it is the result of trying to do too much without the proper resources and neglecting the right thing that needs doing with the first thoughtless thing that comes into our heads. Object oriented code is all about relationships between objects.  Coders who believe their coworkers are all fools tend to write objects that are difficult to work with, not eager to explain themselves, and perform erratically and irrationally.  If you constantly find you are surrounded by idiots you may want to ask yourself if you are being unreasonable, if you are being closed minded, of if you have chosen the right profession.  Opening your mind up to the idea that you probably work with rational, well-intentioned people will probably make you a better coder and it might even make you less grumpy.  If you are surrounded by jerks who do not engage in the exchange of ideas who do not care about their customers or the durability of the code you are building together then I suggest you find a new place to work.  Myth 4: Customers don’t care about “beautiful” code Craftsmanship is customer focused because it means that the job was done right, the product will withstand the abuse, modifications, and scrutiny of our customers.  Users can appreciate a predictable timeline for a release, a product delivered on time and on budget, a feature set that does not interfere with the task(s) it is supporting, quick turnarounds on exception messages, self healing issues, and less issues.  These are all hindered by skimping on craftsmanship.  When we write data access and when we write reusable code.   What do you think?  Does bad code come primarily from low IQ individuals?  Do customers care about beautiful code?

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  • Learn Many Languages

    - by Phil Factor
    Around twenty-five years ago, I was trying to solve the problem of recruiting suitable developers for a large business. I visited the local University (it was a Technical College then). My mission was to remind them that we were a large, local employer of technical people and to suggest that, as they were in the business of educating young people for a career in IT, we should work together. I anticipated a harmonious chat where we could suggest to them the idea of mentioning our name to some of their graduates. It didn’t go well. The academic staff displayed a degree of revulsion towards the whole topic of IT in the world of commerce that surprised me; tweed met charcoal-grey, trainers met black shoes. However, their antipathy to commerce was something we could have worked around, since few of their graduates were destined for a career as university lecturers. They asked me what sort of language skills we needed. I tried ducking the invidious task of naming computer languages, since I wanted recruits who were quick to adapt and learn, with a broad understanding of IT, including development methodologies, technologies, and data. However, they pressed the point and I ended up saying that we needed good working knowledge of C and BASIC, though FORTRAN and COBOL were, at the time, still useful. There was a ghastly silence. It was as if I’d recommended the beliefs and practices of the Bogomils of Bulgaria to a gathering of Cardinals. They stared at me severely, like owls, until the head of department broke the silence, informing me in clipped tones that they taught only Modula 2. Now, I wouldn’t blame you if at this point you hurriedly had to look up ‘Modula 2′ on Wikipedia. Based largely on Pascal, it was a specialist language for embedded systems, but I’ve never ever come across it in a commercial business application. Nevertheless, it was an excellent teaching language since it taught modules, scope control, multiprogramming and the advantages of encapsulating a set of related subprograms and data structures. As long as the course also taught how to transfer these skills to other, more useful languages, it was not necessarily a problem. I said as much, but they gleefully retorted that the biggest local employer, a defense contractor specializing in Radar and military technology, used nothing but Modula 2. “Why teach any other programming language when they will be using Modula 2 for all their working lives?” said a complacent lecturer. On hearing this, I made my excuses and left. There could be no meeting of minds. They were providing training in a specific computer language, not an education in IT. Twenty years later, I once more worked nearby and regularly passed the long-deserted ‘brownfield’ site of the erstwhile largest local employer; the end of the cold war had led to lean times for defense contractors. A digger was about to clear the rubble of the long demolished factory along with the accompanying growth of buddleia and thistles, in order to lay the infrastructure for ‘affordable housing’. Modula 2 was a distant memory. Either those employees had short working lives or they’d retrained in other languages. The University, by contrast, was thriving, but I wondered if their erstwhile graduates had ever cursed the narrow specialization of their training in IT, as they struggled with the unexpected variety of their subsequent careers.

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  • PASS: The Legal Stuff

    - by Bill Graziano
    I wanted to give a little background on the legal status of PASS.  The Professional Association for SQL Server (PASS) is an American corporation chartered in the state of Illinois.  In America a corporation has to be chartered in a particular state.  It has to abide by the laws of that state and potentially pay taxes to that state.  Our bylaws and actions have to comply with Illinois state law and United States law.  We maintain a mailing address in Chicago, Illinois but our headquarters is currently in Vancouver, Canada. We have roughly a dozen people that work in our Vancouver headquarters and 4-5 more that work remotely on various projects.  These aren’t employees of PASS.  They are employed by a management company that we hire to run the day to day operations of the organization.  I’ll have more on this arrangement in a future post. PASS is a non-profit corporation.  The term non-profit and not-for-profit are used interchangeably.  In a for-profit corporation (or LLC) there are owners that are entitled to the profits of a company.  In a non-profit there are no owners.  As a non-profit, all the money earned by the organization must be retained or spent.  There is no money that flows out to shareholders, owners or the board of directors.  Any money not spent in furtherance of our mission is retained as financial reserves. Many non-profits apply for tax exempt status.  Being tax exempt means that an organization doesn’t pay taxes on its profits.  There are a variety of laws governing who can be tax exempt in the United States.  There are many professional associations that are tax exempt however PASS isn’t tax exempt.  Because our mission revolves around the software of a single company we aren’t eligible for tax exempt status. PASS was founded in the late 1990’s by Microsoft and Platinum Technologies.  Platinum was later purchased by Computer Associates. As the founding partners Microsoft and CA each have two seats on the Board of Directors.  The other six directors and three officers are elected as specified in our bylaws. As a non-profit, our bylaws layout our governing practices.  They must conform to Illinois and United States law.  These bylaws specify that PASS is governed by a Board of Directors elected by the membership with two members each from Microsoft and CA.  You can find our bylaws as well as a proposed update to them on the governance page of the PASS web site. The last point that I’d like to make is that PASS is completely self-funded.  All of our $4 million in revenue comes from conference registrations, sponsorships and advertising.  We don’t receive any money from anyone outside those channels.  While we work closely with Microsoft we are independent of them and only derive a very small percentage of our revenue from them.

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