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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• C#: Optional Parameters - Pros and Pitfalls

  - by James Michael Hare

  When Microsoft rolled out Visual Studio 2010 with C# 4, I was very excited to learn how I could apply all the new features and enhancements to help make me and my team more productive developers. Default parameters have been around forever in C++, and were intentionally omitted in Java in favor of using overloading to satisfy that need as it was though that having too many default parameters could introduce code safety issues.  To some extent I can understand that move, as I’ve been bitten by default parameter pitfalls before, but at the same time I feel like Java threw out the baby with the bathwater in that move and I’m glad to see C# now has them. This post briefly discusses the pros and pitfalls of using default parameters.  I’m avoiding saying cons, because I really don’t believe using default parameters is a negative thing, I just think there are things you must watch for and guard against to avoid abuses that can cause code safety issues. Pro: Default Parameters Can Simplify Code Let’s start out with positives.  Consider how much cleaner it is to reduce all the overloads in methods or constructors that simply exist to give the semblance of optional parameters.  For example, we could have a Message class defined which allows for all possible initializations of a Message: 1: public class Message 2: { 3: // can either cascade these like this or duplicate the defaults (which can introduce risk) 4: public Message() 5: : this(string.Empty) 6: { 7: } 8:  9: public Message(string text) 10: : this(text, null) 11: { 12: } 13:  14: public Message(string text, IDictionary<string, string> properties) 15: : this(text, properties, -1) 16: { 17: } 18:  19: public Message(string text, IDictionary<string, string> properties, long timeToLive) 20: { 21: // ... 22: } 23: }   Now consider the same code with default parameters: 1: public class Message 2: { 3: // can either cascade these like this or duplicate the defaults (which can introduce risk) 4: public Message(string text = "", IDictionary<string, string> properties = null, long timeToLive = -1) 5: { 6: // ... 7: } 8: }   Much more clean and concise and no repetitive coding!  In addition, in the past if you wanted to be able to cleanly supply timeToLive and accept the default on text and properties above, you would need to either create another overload, or pass in the defaults explicitly.  With named parameters, though, we can do this easily: 1: var msg = new Message(timeToLive: 100);   Pro: Named Parameters can Improve Readability I must say one of my favorite things with the default parameters addition in C# is the named parameters.  It lets code be a lot easier to understand visually with no comments.  Think how many times you’ve run across a TimeSpan declaration with 4 arguments and wondered if they were passing in days/hours/minutes/seconds or hours/minutes/seconds/milliseconds.  A novice running through your code may wonder what it is.  Named arguments can help resolve the visual ambiguity: 1: // is this days/hours/minutes/seconds (no) or hours/minutes/seconds/milliseconds (yes) 2: var ts = new TimeSpan(1, 2, 3, 4); 3:  4: // this however is visually very explicit 5: var ts = new TimeSpan(days: 1, hours: 2, minutes: 3, seconds: 4);   Or think of the times you’ve run across something passing a Boolean literal and wondered what it was: 1: // what is false here? 2: var sub = CreateSubscriber(hostname, port, false); 3:  4: // aha! Much more visibly clear 5: var sub = CreateSubscriber(hostname, port, isBuffered: false);   Pitfall: Don't Insert new Default Parameters In Between Existing Defaults Now let’s consider a two potential pitfalls.  The first is really an abuse.  It’s not really a fault of the default parameters themselves, but a fault in the use of them.  Let’s consider that Message constructor again with defaults.  Let’s say you want to add a messagePriority to the message and you think this is more important than a timeToLive value, so you decide to put messagePriority before it in the default, this gives you: 1: public class Message 2: { 3: public Message(string text = "", IDictionary<string, string> properties = null, int priority = 5, long timeToLive = -1) 4: { 5: // ... 6: } 7: }   Oh boy have we set ourselves up for failure!  Why?  Think of all the code out there that could already be using the library that already specified the timeToLive, such as this possible call: 1: var msg = new Message(“An error occurred”, myProperties, 1000);   Before this specified a message with a TTL of 1000, now it specifies a message with a priority of 1000 and a time to live of -1 (infinite).  All of this with NO compiler errors or warnings. So the rule to take away is if you are adding new default parameters to a method that’s currently in use, make sure you add them to the end of the list or create a brand new method or overload. Pitfall: Beware of Default Parameters in Inheritance and Interface Implementation Now, the second potential pitfalls has to do with inheritance and interface implementation.  I’ll illustrate with a puzzle: 1: public interface ITag 2: { 3: void WriteTag(string tagName = "ITag"); 4: } 5:  6: public class BaseTag : ITag 7: { 8: public virtual void WriteTag(string tagName = "BaseTag") { Console.WriteLine(tagName); } 9: } 10:  11: public class SubTag : BaseTag 12: { 13: public override void WriteTag(string tagName = "SubTag") { Console.WriteLine(tagName); } 14: } 15:  16: public static class Program 17: { 18: public static void Main() 19: { 20: SubTag subTag = new SubTag(); 21: BaseTag subByBaseTag = subTag; 22: ITag subByInterfaceTag = subTag; 23:  24: // what happens here? 25: subTag.WriteTag(); 26: subByBaseTag.WriteTag(); 27: subByInterfaceTag.WriteTag(); 28: } 29: }   What happens?  Well, even though the object in each case is SubTag whose tag is “SubTag”, you will get: 1: SubTag 2: BaseTag 3: ITag   Why?  Because default parameter are resolved at compile time, not runtime!  This means that the default does not belong to the object being called, but by the reference type it’s being called through.  Since the SubTag instance is being called through an ITag reference, it will use the default specified in ITag. So the moral of the story here is to be very careful how you specify defaults in interfaces or inheritance hierarchies.  I would suggest avoiding repeating them, and instead concentrating on the layer of classes or interfaces you must likely expect your caller to be calling from. For example, if you have a messaging factory that returns an IMessage which can be either an MsmqMessage or JmsMessage, it only makes since to put the defaults at the IMessage level since chances are your user will be using the interface only. So let’s sum up.  In general, I really love default and named parameters in C# 4.0.  I think they’re a great tool to help make your code easier to read and maintain when used correctly. On the plus side, default parameters: Reduce redundant overloading for the sake of providing optional calling structures. Improve readability by being able to name an ambiguous argument. But remember to make sure you: Do not insert new default parameters in the middle of an existing set of default parameters, this may cause unpredictable behavior that may not necessarily throw a syntax error – add to end of list or create new method. Be extremely careful how you use default parameters in inheritance hierarchies and interfaces – choose the most appropriate level to add the defaults based on expected usage. Technorati Tags: C#,.NET,Software,Default Parameters

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• How-to tell the ViewCriteria a user chose in an af:query component

  - by frank.nimphius

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The af:query component defines a search form for application users to enter search conditions for a selected View Criteria. A View Criteria is a named where clauses that you can create declaratively on the ADF Business Component View Object. A default View Criteria that allows users to search in all attributes exists by default and exposed in the Data Controls panel. To create an ADF Faces search form, expand the View Object node that contains the View Criteria definition in the Data Controls panel. Drag the View Criteria that should be displayed as the default criteria onto the page and choose Query in the opened context menu. One of the options within the Query option is to create an ADF Query Panel with Table, which displays the result set in a table view, which can have additional column filters defined. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} To intercept the user query for modification, or just to know about the selected View Criteria, you override the QueryListener property on the af:query component of the af:table component. Overriding the QueryListener on the table makes sense if the table allows users to further filter the result set using column filters.To override the default QueryListener, copy the existing string referencing the binding layer to the clipboard and then select Edit from the field context menu (press the arrow icon to open it) to selecte or create a new managed bean and method to handle the query event.  The code below is from a managed bean with custom query listener handlers defined for the af:query component and the af:table component. The default listener entry copied to the clipboard was "#{bindings.ImplicitViewCriteriaQuery.processQuery}"  public void onQueryList(QueryEvent queryEvent) {   // The generated QueryListener replaced by this method   //#{bindings.ImplicitViewCriteriaQuery.processQuery}        QueryDescriptor qdes = queryEvent.getDescriptor();          //print or log selected View Criteria   System.out.println("NAME "+qdes.getName());           //call default Query Event        invokeQueryEventMethodExpression("      #{bindings.ImplicitViewCriteriaQuery.processQuery}",queryEvent);  } public void onQueryTable(QueryEvent queryEvent) {   // The generated QueryListener replaced by this method   //#{bindings.ImplicitViewCriteriaQuery.processQuery}   QueryDescriptor qdes = queryEvent.getDescriptor();   //print or log selected View Criteria   System.out.println("NAME "+qdes.getName());                   invokeQueryEventMethodExpression(     "#{bindings.ImplicitViewCriteriaQuery.processQuery}",queryEvent); } private void invokeQueryEventMethodExpression(                        String expression, QueryEvent queryEvent){   FacesContext fctx = FacesContext.getCurrentInstance();   ELContext elctx = fctx.getELContext();   ExpressionFactory efactory   fctx.getApplication().getExpressionFactory();     MethodExpression me =     efactory.createMethodExpression(elctx,expression,                                     Object.class,                                     new Class[]{QueryEvent.class});     me.invoke(elctx, new Object[]{queryEvent}); } Of course, this code also can be used as a starting point for other query manipulations and also works with saved custom criterias. To read more about the af:query component, see: http://download.oracle.com/docs/cd/E15523_01/apirefs.1111/e12419/tagdoc/af_query.html

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• Who is Jeremiah Owyang?

  - by Michael Hylton

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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• Who is Jeremiah Owyang?

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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• Java Cloud Service Integration using Web Service Data Control

  - by Jani Rautiainen

  Java Cloud Service (JCS) provides a platform to develop and deploy business applications in the cloud. In Fusion Applications Cloud deployments customers do not have the option to deploy custom applications developed with JDeveloper to ensure the integrity and supportability of the hosted application service. Instead the custom applications can be deployed to the JCS and integrated to the Fusion Application Cloud instance.This series of articles will go through the features of JCS, provide end-to-end examples on how to develop and deploy applications on JCS and how to integrate them with the Fusion Applications instance.In this article a custom application integrating with Fusion Application using Web Service Data Control will be implemented. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Pre-requisites Access to Cloud instance In order to deploy the application access to a JCS instance is needed, a free trial JCS instance can be obtained from Oracle Cloud site. To register you will need a credit card even if the credit card will not be charged. To register simply click "Try it" and choose the "Java" option. The confirmation email will contain the connection details. See this video for example of the registration. Once the request is processed you will be assigned 2 service instances; Java and Database. Applications deployed to the JCS must use Oracle Database Cloud Service as their underlying database. So when JCS instance is created a database instance is associated with it using a JDBC data source. The cloud services can be monitored and managed through the web UI. For details refer to Getting Started with Oracle Cloud. JDeveloper JDeveloper contains Cloud specific features related to e.g. connection and deployment. To use these features download the JDeveloper from JDeveloper download site by clicking the “Download JDeveloper 11.1.1.7.1 for ADF deployment on Oracle Cloud” link, this version of JDeveloper will have the JCS integration features that will be used in this article. For versions that do not include the Cloud integration features the Oracle Java Cloud Service SDK or the JCS Java Console can be used for deployment. For details on installing and configuring the JDeveloper refer to the installation guide. For details on SDK refer to Using the Command-Line Interface to Monitor Oracle Java Cloud Service and Using the Command-Line Interface to Manage Oracle Java Cloud Service. Create Application In this example the “JcsWsDemo” application created in the “Java Cloud Service Integration using Web Service Proxy” article is used as the base. Create Web Service Data Control In this example we will use a Web Service Data Control to integrate with Credit Rule Service in Fusion Applications. The data control will be used to query data from Fusion Applications using a web service call and present the data in a table. To generate the data control choose the “Model” project and navigate to "New -> All Technologies -> Business Tier -> Data Controls -> Web Service Data Control" and enter following: Name: CreditRuleServiceDC URL: https://ic-[POD].oracleoutsourcing.com/icCnSetupCreditRulesPublicService/CreditRuleService?WSDL Service: {{http://xmlns.oracle.com/apps/incentiveCompensation/cn/creditSetup/creditRule/creditRuleService/}CreditRuleService On step 2 select the “findRule” operation: Skip step 3 and on step 4 define the credentials to access the service. Do note that in this example these credentials are only used if testing locally, for JCS deployment credentials need to be manually updated on the EAR file: Click “Finish” and the proxy generation is done. Creating UI In order to use the data control we will need to populate complex objects FindCriteria and FindControl. For simplicity in this example we will create logic in a managed bean that populates the objects. Open “JcsWsDemoBean.java” and add the following logic: Map findCriteria; Map findControl; public void setFindCriteria(Map findCriteria) { this.findCriteria = findCriteria; } public Map getFindCriteria() { findCriteria = new HashMap(); findCriteria.put("fetchSize",10); findCriteria.put("fetchStart",0); return findCriteria; } public void setFindControl(Map findControl) { this.findControl = findControl; } public Map getFindControl() { findControl = new HashMap(); return findControl; } Open “JcsWsDemo.jspx”, navigate to “Data Controls -> CreditRuleServiceDC -> findRule(Object, Object) -> result” and drag and drop the “result” node into the “af:form” element in the page: On the “Edit Table Columns” remove all columns except “RuleId” and “Name”: On the “Edit Action Binding” window displayed enter reference to the java class created above by selecting “#{JcsWsDemoBean.findCriteria}”: Also define the value for the “findControl” by selecting “#{JcsWsDemoBean.findControl}”. Deploy to JCS For WS DC the authentication details need to be updated on the connection details before deploying. Open “connections.xml” by navigating “Application Resources -> Descriptors -> ADF META-INF -> connections.xml”: Change the user name and password entry from: <soap username="transportUserName" password="transportPassword" To match the access details for the target environment. Follow the same steps as documented in previous article ”Java Cloud Service ADF Web Application”. Once deployed the application can be accessed with URL: https://java-[identity domain].java.[data center].oraclecloudapps.com/JcsWsDemo-ViewController-context-root/faces/JcsWsDemo.jspx When accessed the first 10 rules in the system are displayed: Summary In this article we learned how to integrate with Fusion Applications using a Web Service Data Control in JCS. In future articles various other integration techniques will be covered. 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• Big Data Matters with ODI12c

  - by Madhu Nair

  contributed by Mike Eisterer On October 17th, 2013, Oracle announced the release of Oracle Data Integrator 12c (ODI12c).  This release signifies improvements to Oracle’s Data Integration portfolio of solutions, particularly Big Data integration. Why Big Data = Big Business Organizations are gaining greater insights and actionability through increased storage, processing and analytical benefits offered by Big Data solutions.  New technologies and frameworks like HDFS, NoSQL, Hive and MapReduce support these benefits now. As further data is collected, analytical requirements increase and the complexity of managing transformations and aggregations of data compounds and organizations are in need for scalable Data Integration solutions. ODI12c provides enterprise solutions for the movement, translation and transformation of information and data heterogeneously and in Big Data Environments through: The ability for existing ODI and SQL developers to leverage new Big Data technologies. A metadata focused approach for cataloging, defining and reusing Big Data technologies, mappings and process executions. Integration between many heterogeneous environments and technologies such as HDFS and Hive. Generation of Hive Query Language. Working with Big Data using Knowledge Modules  ODI12c provides developers with the ability to define sources and targets and visually develop mappings to effect the movement and transformation of data.  As the mappings are created, ODI12c leverages a rich library of prebuilt integrations, known as Knowledge Modules (KMs).  These KMs are contextual to the technologies and platforms to be integrated.  Steps and actions needed to manage the data integration are pre-built and configured within the KMs.  The Oracle Data Integrator Application Adapter for Hadoop provides a series of KMs, specifically designed to integrate with Big Data Technologies.  The Big Data KMs include: Check Knowledge Module Reverse Engineer Knowledge Module Hive Transform Knowledge Module Hive Control Append Knowledge Module File to Hive (LOAD DATA) Knowledge Module File-Hive to Oracle (OLH-OSCH) Knowledge Module  Nothing to beat an Example: To demonstrate the use of the KMs which are part of the ODI Application Adapter for Hadoop, a mapping may be defined to move data between files and Hive targets.  The mapping is defined by dragging the source and target into the mapping, performing the attribute (column) mapping (see Figure 1) and then selecting the KM which will govern the process.  In this mapping example, movie data is being moved from an HDFS source into a Hive table.  Some of the attributes, such as “CUSTID to custid”, have been mapped over. Figure 1  Defining the Mapping Before the proper KM can be assigned to define the technology for the mapping, it needs to be added to the ODI project.  The Big Data KMs have been made available to the project through the KM import process.   Generally, this is done prior to defining the mapping. Figure 2  Importing the Big Data Knowledge Modules Following the import, the KMs are available in the Designer Navigator. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US ZH-TW X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Figure 3  The Project View in Designer, Showing Installed IKMs Once the KM is imported, it may be assigned to the mapping target.  This is done by selecting the Physical View of the mapping and examining the Properties of the Target.  In this case MOVIAPP_LOG_STAGE is the target of our mapping. Figure 4  Physical View of the Mapping and Assigning the Big Data Knowledge Module to the Target Alternative KMs may have been selected as well, providing flexibility and abstracting the logical mapping from the physical implementation.  Our mapping may be applied to other technologies as well. The mapping is now complete and is ready to run.  We will see more in a future blog about running a mapping to load Hive. To complete the quick ODI for Big Data Overview, let us take a closer look at what the IKM File to Hive is doing for us.  ODI provides differentiated capabilities by defining the process and steps which normally would have to be manually developed, tested and implemented into the KM.  As shown in figure 5, the KM is preparing the Hive session, managing the Hive tables, performing the initial load from HDFS and then performing the insert into Hive.  HDFS and Hive options are selected graphically, as shown in the properties in Figure 4. Figure 5  Process and Steps Managed by the KM What’s Next Big Data being the shape shifting business challenge it is is fast evolving into the deciding factor between market leaders and others. Now that an introduction to ODI and Big Data has been provided, look for additional blogs coming soon using the Knowledge Modules which make up the Oracle Data Integrator Application Adapter for Hadoop: Importing Big Data Metadata into ODI, Testing Data Stores and Loading Hive Targets Generating Transformations using Hive Query language Loading Oracle from Hadoop Sources For more information now, please visit the Oracle Data Integrator Application Adapter for Hadoop web site, http://www.oracle.com/us/products/middleware/data-integration/hadoop/overview/index.html Do not forget to tune in to the ODI12c Executive Launch webcast on the 12th to hear more about ODI12c and GG12c. Normal 0 false false false EN-US ZH-TW X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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• WhatsApp &amp; Tasker for Android &ndash; Read &amp; Write messages

  - by Shaurya Anand

  So, I finally gave up on all my previous the Microsoft Mobile/Phone OS devices and made my switch to Android this year. I am using my Samsung Galaxy Note GT-N7000 with CyanogenMod 9.1.0 (http://get.cm/get/jenkins/7086/cm-9.1.0-n7000.zip) and ClockworkMod 6.0.1.2 (http://download2.clockworkmod.com/recoveries/recovery-clockwork-6.0.1.2-n7000.zip) since August this year and I am so happy with the performance and the flexibility it offers me. As a software developer by profession, I would expect most of my gadget to be highly customizable and programmable (one time or at intervals) to suit my needs as close as it can. I was introduced to Automation for Android – Tasker (https://play.google.com/store/apps/details?id=net.dinglisch.android.taskerm&hl=en) via reddit (http://www.reddit.com/r/tasker) and the word ‘automation’ was enough for me to dive right into this app. Only automation that I did earlier was switching profiles depending on location on there phones. And now, just imagine a complete set of possibilities that can be automate on the phone or via the phone. I did my research and found a couple of other tools that do the same/as close as what Tasker can do and few of them are even free. There’s one even by Microsoft called on{X} (https://play.google.com/store/apps/details?id=com.microsoft.onx.app&hl=en). Microsoft’s on{X} really caught my eye. You can write code for your phone on the web application by them, deploy it on your phone and even trace the flow all using your PC. Really brilliant, I love the fact that it’s all JavaScript. Here comes the but, it is still very very young and it’s policy of accessing my News Feed on Facebook is not something that I can not digest. On{X} is good, but as I said earlier, the API is not very mature and hence, I gave up on it. I bought Tasker, the best 5,00 € I spent in ages and I want to talk about it in this post. I am still a “noob” while operating this tool, but I tried my shot at automating WhatsApp (https://play.google.com/store/apps/details?id=com.whatsapp&hl=en), a popular messenger for various platform. The requirement for the automation is that, if I send a WhatsApp ‘wru’ message to the phone, it should respond back giving the location and battery level of my phone. It could be useful, if you like to locate your misplaced phone or automatically reply to your partner/friend, honestly, I don’t know what you will use it - through this post, I am just introducing automating WhatsApp using Tasker. Before we begin, the following script only works when your phone is rooted as we will be accessing the WhatsApp database and type some special characters like ‘:’. Let’s follow the code line by line: Profile:         Location request from XYZ. (12) // Name of your profile. Event:         Notification [ Owner Application:WhatsApp Title:* ] // When a new notification comes from WhatsApp, this event is fired. Read the end note, if you face problems with Chrome app after enabling Tasker accessibility. Enter:         A1: Run Shell [ Command:sqlite3 // We will access the WhatsApp database and check if the message comes from designated phone number or not. We mustn’t reply to every message.                 /data/data/com.whatsapp/databases/msgstore.db "SELECT _id, data FROM                  messages WHERE key_from_me='0' AND key_remote_jid LIKE '%XXXXXXXXXXX%' // Replace XXXXXXXXXXX with the phone number of your message sender.                 ORDER BY _id DESC LIMIT 1;" Timeout (Seconds):10 Use Root:On Store // I made a timeout for 10 seconds, if in case WhatsApp is busy accessing the database.                 Result In:%WHATSAPP_CURRREQ ] // Store the read Id and the last message on to the variable %WHATSAPP_CURRREQ         A2: If [ %WHATSAPP_CURRREQ ~R .*[wW][rR][uU].* ] // Check if the pattern of the message is correct and we are all set to send the location.                 A3: If [ %WHATSAPP_CURRREQ !~ %WHATSAPP_LASTREQ ] // Verify that the message is different from the last request. Remember every message has a unique Id.                         A4: Notify [ Title:WhatsApp location request... Text:Sending location // Just a notification that the location message is being prepared.                                 to Krati Gupta... Icon:<icon> Number:0 Permanent:On Priority:3 ] // Make a note it is a permanent notification, we will clear it later.                         A5: Secure Settings [ Configuration:Pattern Lock Disabled // I am disabling the pattern lock, that I use using the plugin Secure Settings.                                 Package:com.intangibleobject.securesettings.plugin Name:Secure // You can download the plugin from here: https://play.google.com/store/apps/details?id=com.intangibleobject.securesettings.plugin&hl=en                                 Settings ]                         A6: Secure Settings [ Configuration:Keyguard Disabled // Disable the keygaurd, it is useful, when your phone is on lock and you want to automate everything, even the typing.                                 Package:com.intangibleobject.securesettings.plugin Name:Secure                                 Settings ]                         A7: Secure Settings [ Configuration:GPS Enabled // Pretty clear, turn on the GPS and get location at A8                                 Package:com.intangibleobject.securesettings.plugin Name:Secure                                 Settings ]                         A8: AutoShortcut [ Configuration:WhatsApp: Some One // I am using AutoShortcut plugin (https://play.google.com/store/apps/details?id=com.joaomgcd.autoshortcut) to start WhatsApp with the indented recipient.                                 Package:com.joaomgcd.autoshortcut Name:AutoShortcut ] // Replace Some One, actually choose it from the plugin, the right recipient.                         A9: Get Location [ Source:Any Timeout (Seconds):30 Continue Task // I am getting the location, timeout is 30 seconds, adjust it accordingly.                                 Immediately:Off Keep Tracking:Off ]                         A10: Secure Settings [ Configuration:Screen Dim // Now, this extension of the plugin Secure Settings, wakes your device so that you can type out the string on the WhatsApp app.                                 5 Seconds Package:com.intangibleobject.securesettings.plugin                                 Name:Secure Settings ]                         A11: Run Shell [ Command:input text // Now, I am using the shell script to type the text to the window, because the ‘:’ while not be typed from the Type task in Tasker.                                 LOCATION:maps.google.com/maps?q=%LOC Timeout (Seconds):0 Use Root:On // And also, this is way faster, but remember you need root for this, not for the other way of typing.                                 Store Result In: ]                         A12: Dpad [ Button:Right Repeat Times:1 ] // Focus the Send button                         A13: Dpad [ Button:Press Repeat Times:1 ] // And press it.                         A14: Dpad [ Button:Left Repeat Times:1 ] // Get back to the typing box.                         A15: Run Shell [ Command:input text LOCATION_ACCURACY:%LOCACC Timeout                                 (Seconds):0 Use Root:On Store Result In: ]                         A16: Dpad [ Button:Right Repeat Times:1 ]                         A17: Dpad [ Button:Press Repeat Times:1 ]                         A18: Dpad [ Button:Left Repeat Times:1 ]                         A19: Run Shell [ Command:input text BATTERY_LEVEL:%BATT% Timeout // I am adding Battery level in my case as well.                                 (Seconds):0 Use Root:On Store Result In: ]                         A20: Dpad [ Button:Right Repeat Times:1 ]                         A21: Dpad [ Button:Press Repeat Times:1 ]                         A22: Variable Set [ Name:%WHATSAPP_LASTREQ To:%WHATSAPP_CURRREQ Do // And now, we say, request is done.                                 Maths:Off Append:Off ]                         A23: Button [ Button:Back ] // I am exiting the WhatsApp nicely and not killing it. If you are the murderer kind, kill it, just know, you don’t have any place in the heaven.                         A24: Button [ Button:Back ]                         A25: Notify Cancel [ Title: Warn Not Exist:Off ] // Remove the permanent notification.                         A26: Notify [ Title:WhatsApp location request Text:Location sent // Make a temporary notification, and say, location is sent.                                 successfully. Icon:<icon> Number:0 Permanent:Off Priority:3 ]                                                         A27: Secure Settings [ Configuration:GPS Disabled // Disable all the horrible things we turned on earlier.                                 Package:com.intangibleobject.securesettings.plugin Name:Secure                                 Settings ]                         A28: Secure Settings [ Configuration:Pattern Lock Enabled                                 Package:com.intangibleobject.securesettings.plugin Name:Secure                                 Settings ]                         A29: Secure Settings [ Configuration:Keyguard Enabled                                 Package:com.intangibleobject.securesettings.plugin Name:Secure                                 Settings ]                 A30: End If         A31: End If Download this Task from here: http://db.tt/9vRmbhyb That’s it in the above small example – you can read/write messages from/to WhatsApp app. I am using n7000-cm9.1-cwr6. Oh yea, and if you are having the Talkback auto enabled for Chrome browser, you need to turn Off the Web scripts to run. Tasker is amazing, I have automated a lot of tasks using this tool. I will share a few none generic ones with you in my coming post here.

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• How to use ULS in SharePoint 2010 for Custom Code Exception Logging?

  - by venkatx5

  What is ULS in SharePoint 2010? ULS stands for Unified Logging Service which captures and writes Exceptions/Logs in Log File(A Plain Text File with .log extension). SharePoint logs Each and every exceptions with ULS. SharePoint Administrators should know ULS and it's very useful when anything goes wrong. but when you ask any SharePoint 2007 Administrator to check log file then most of them will Kill you. Because read and understand the log file is not so easy. Imagine open a plain text file of 20 MB in NotePad and go thru line by line. Now Microsoft developed a tool "ULS Viewer" to view those Log files in easily readable format. This tools also helps to filter events based on exception priority. You can read on this blog to know in details about ULS Viewer . Where to get ULS Viewer? ULS Viewer is developed by Microsoft and available to download for free. URL : http://code.msdn.microsoft.com/ULSViewer/Release/ProjectReleases.aspx?ReleaseId=3308 Note: Eventhought this tool developed by Microsoft, it's not supported by Microsoft. Means you can't support for this tool from Microsoft and use it on your own Risk. By the way what's the risk in viewing Log Files?! How to use ULS in SharePoint 2010 Custom Code? ULS can be extended to use in user solutions to log exceptions. In Detail, Developer can use ULS to log his own application errors and exceptions on SharePoint Log files. So now all in Single Place (That's why it's called "Unified Logging"). Well in this article I am going to use Waldek's Code (Reference Link). However the article is core and am writing container for that (Basically how to implement the code in Detail). Let's see the steps. Open Visual Studio 2010 -> File -> New Project -> Visual C# -> Windows -> Class Library -> Name : ULSLogger (Make sure you've selected .net Framework 3.5)   In Solution Explorer Panel, Rename the Class1.cs to LoggingService.cs   Right Click on References -> Add Reference -> Under .Net tab select "Microsoft.SharePoint"   Right Click on the Project -> Properties. Select "Signing" Tab -> Check "Sign the Assembly".   In the below drop down select <New> and enter "ULSLogger", uncheck the "Protect my key with a Password" option.   Now copy the below code and paste. (Or Just refer.. :-) ) using System; using System.Collections.Generic; using System.Linq; using System.Text; using Microsoft.SharePoint; using Microsoft.SharePoint.Administration; using System.Runtime.InteropServices; namespace ULSLogger { public class LoggingService : SPDiagnosticsServiceBase { public static string vsDiagnosticAreaName = "Venkats SharePoint Logging Service"; public static string CategoryName = "vsProject"; public static uint uintEventID = 700; // Event ID private static LoggingService _Current; public static LoggingService Current {  get   {    if (_Current == null)     {       _Current = new LoggingService();     }    return _Current;   } }private LoggingService() : base("Venkats SharePoint Logging Service", SPFarm.Local) {}protected override IEnumerable<SPDiagnosticsArea> ProvideAreas() { List<SPDiagnosticsArea> areas = new List<SPDiagnosticsArea>  {   new SPDiagnosticsArea(vsDiagnosticAreaName, new List<SPDiagnosticsCategory>    {     new SPDiagnosticsCategory(CategoryName, TraceSeverity.Medium, EventSeverity.Error)    })   }; return areas; }public static string LogErrorInULS(string errorMessage) { string strExecutionResult = "Message Not Logged in ULS. "; try  {   SPDiagnosticsCategory category = LoggingService.Current.Areas[vsDiagnosticAreaName].Categories[CategoryName];   LoggingService.Current.WriteTrace(uintEventID, category, TraceSeverity.Unexpected, errorMessage);   strExecutionResult = "Message Logged"; } catch (Exception ex) {  strExecutionResult += ex.Message; } return strExecutionResult; }public static string LogErrorInULS(string errorMessage, TraceSeverity tsSeverity) { string strExecutionResult = "Message Not Logged in ULS. "; try  {  SPDiagnosticsCategory category = LoggingService.Current.Areas[vsDiagnosticAreaName].Categories[CategoryName];  LoggingService.Current.WriteTrace(uintEventID, category, tsSeverity, errorMessage);  strExecutionResult = "Message Logged";  } catch (Exception ex)  {   strExecutionResult += ex.Message;   } return strExecutionResult;  } } }   Just build the solution and it's ready to use now. This ULS solution can be used in SharePoint Webparts or Console Application. Lets see how to use it in a Console Application. SharePoint Server 2010 must be installed in the same Server or the application must be hosted in SharPoint Server 2010 environment. The console application must be set to "x64" Platform target.   Create a New Console Application. (Visual Studio -> File -> New Project -> C# -> Windows -> Console Application) Right Click on References -> Add Reference -> Under .Net tab select "Microsoft.SharePoint" Open Program.cs add "using Microsoft.SharePoint.Administration;" Right Click on References -> Add Reference -> Under "Browse" tab select the "ULSLogger.dll" which we created first. (Path : ULSLogger\ULSLogger\bin\Debug\) Right Click on Project -> Properties -> Select "Build" Tab -> Under "Platform Target" option select "x64". Open the Program.cs and paste the below code. using System; using System.Collections.Generic; using System.Linq; using System.Text; using Microsoft.SharePoint.Administration; using ULSLogger; namespace ULSLoggerClient {  class Program   {   static void Main(string[] args)     {     Console.WriteLine("ULS Logging Started.");     string strResult = LoggingService.LogErrorInULS("My Application is Working Fine.");      Console.WriteLine("ULS Logging Info. Result : " + strResult);     string strResult = LoggingService.LogErrorInULS("My Application got an Exception.", TraceSeverity.High);     Console.WriteLine("ULS Logging Waring Result : " + strResult);      Console.WriteLine("ULS Logging Completed.");      Console.ReadLine();     }   } } Just build the solution and execute. It'll log the message on the log file. Make sure you are using Farm Administrator User ID. You can play with Message and TraceSeverity as required. Now Open ULS Viewer -> File -> Open From -> ULS -> Select First Option to open the default ULS Log. It's Uls RealTime and will show all log entries in readable table format. Right Click on a row and select "Filter By This Item". Select "Event ID" and enter value "700" that we used in the application. Click Ok and now you'll see the Exceptions/Logs which logged by our application.   If you want to see High Priority Messages only then Click Icons except Red Cross Icon on the Toolbar. The tooltip will tell what's the icons used for.

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• JQuery Mobile Code Snippets 1

  - by Yousef_Jadallah

   I want to share with you some important codes that you may need during JQuery Mobile development.These codes are tested on Alpha 4 version. Beta 1 has been released before two days, Therefore I will test them in my current project and let you know if there is any changes : Normal 0 false false false EN-US X-NONE AR-SA /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:Arial; mso-bidi-theme-font:minor-bidi;}    Normal 0 false false false EN-US X-NONE AR-SA /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:Arial; mso-bidi-theme-font:minor-bidi;} Show and hide back button in your Application    $(document).bind("mobileinit", function () {           $.mobile.page.prototype.options.addBackBtn = true;        });     Customizing the back button text $(document).bind("mobileinit", function () {$.mobile.page.prototype.options.backBtnText = "previous";});       Hide "Close button" for dialog programatically:   $('[data-role=dialog]div[id="YourDiaogdivID"]').live('pagecreate', function (event) {     $("a[data-icon='delete']").hide();          });  Change Select option element index:      var myselect = $("select#foo");       myselect[0].selectedIndex = 0; //The new index        myselect.selectmenu("refresh"); //uset this line of code after any updating on the select element      Change Select optoin elemetn text value:    $("select#foo").parent().contents().children('.ui-btn-text').text('Your Text Here');    Refreshing a checkbox    $("select#foo").parent().contents().children('.ui-btn-text').text('Your Text Here');     Hide select option element  $('#foo').parent().hide();     Hide and Show Page Loading Message :  $.mobile.pageLoading(); //Show $.mobile.pageLoading(true); //hide            overriding $.mobile.loadingMessage  $(document).bind("mobileinit", function () {    $.mobile.loadingMessage = 'My Loading Message';    });    Hide and Show jQuery-Mobile-Themed-DatePicker    $(".ui-datepicker").hide();  $(".ui-datepicker").show();       Build your Custom Loading Message :           $('#CustomeLoadingMessage').hide();//Hide the div               $('# CustomeLoadingMessage').ajaxStart(function () {                $(this).show();            });             $('# CustomeLoadingMessage').ajaxStop(function () {                $(this).hide();            });   I wil publish other important codes soon.Hope that helps.

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• DRY and SRP

  - by Timothy Klenke

  Originally posted on: http://geekswithblogs.net/TimothyK/archive/2014/06/11/dry-and-srp.aspxKent Beck’s XP Simplicity Rules (aka Four Rules of Simple Design) are a prioritized list of rules that when applied to your code generally yield a great design.  As you’ll see from the above link the list has slightly evolved over time.  I find today they are usually listed as: All Tests Pass Don’t Repeat Yourself (DRY) Express Intent Minimalistic These are prioritized.  If your code doesn’t work (rule 1) then everything else is forfeit.  Go back to rule one and get the code working before worrying about anything else. Over the years the community have debated whether the priority of rules 2 and 3 should be reversed.  Some say a little duplication in the code is OK as long as it helps express intent.  I’ve debated it myself.  This recent post got me thinking about this again, hence this post.   I don’t think it is fair to compare “Expressing Intent” against “DRY”.  This is a comparison of apples to oranges.  “Expressing Intent” is a principal of code quality.  “Repeating Yourself” is a code smell.  A code smell is merely an indicator that there might be something wrong with the code.  It takes further investigation to determine if a violation of an underlying principal of code quality has actually occurred. For example “using nouns for method names”, “using verbs for property names”, or “using Booleans for parameters” are all code smells that indicate that code probably isn’t doing a good job at expressing intent.  They are usually very good indicators.  But what principle is the code smell of Duplication pointing to and how good of an indicator is it? Duplication in the code base is bad for a couple reasons.  If you need to make a change and that needs to be made in a number of locations it is difficult to know if you have caught all of them.  This can lead to bugs if/when one of those locations is overlooked.  By refactoring the code to remove all duplication there will be left with only one place to change, thereby eliminating this problem. With most projects the code becomes the single source of truth for a project.  If a production code base is inconsistent with a five year old requirements or design document the production code that people are currently living with is usually declared as the current reality (or truth).  Requirement or design documents at this age in a project life cycle are usually of little value. Although comparing production code to external documentation is usually straight forward, duplication within the code base muddles this declaration of truth.  When code is duplicated small discrepancies will creep in between the two copies over time.  The question then becomes which copy is correct?  As different factions debate how the software should work, trust in the software and the team behind it erodes. The code smell of Duplication points to a violation of the “Single Source of Truth” principle.  Let me define that as: A stakeholder’s requirement for a software change should never cause more than one class to change. Violation of the Single Source of Truth principle will always result in duplication in the code.  However, the inverse is not always true.  Duplication in the code does not necessarily indicate that there is a violation of the Single Source of Truth principle. To illustrate this, let’s look at a retail system where the system will (1) send a transaction to a bank and (2) print a receipt for the customer.  Although these are two separate features of the system, they are closely related.  The reason for printing the receipt is usually to provide an audit trail back to the bank transaction.  Both features use the same data:  amount charged, account number, transaction date, customer name, retail store name, and etcetera.  Because both features use much of the same data, there is likely to be a lot of duplication between them.  This duplication can be removed by making both features use the same data access layer. Then start coming the divergent requirements.  The receipt stakeholder wants a change so that the account number has the last few digits masked out to protect the customer’s privacy.  That can be solve with a small IF statement whilst still eliminating all duplication in the system.  Then the bank wants to take a picture of the customer as well as capture their signature and/or PIN number for enhanced security.  Then the receipt owner wants to pull data from a completely different system to report the customer’s loyalty program point total. After a while you realize that the two stakeholders have somewhat similar, but ultimately different responsibilities.  They have their own reasons for pulling the data access layer in different directions.  Then it dawns on you, the Single Responsibility Principle: There should never be more than one reason for a class to change. In this example we have two stakeholders giving two separate reasons for the data access class to change.  It is clear violation of the Single Responsibility Principle.  That’s a problem because it can often lead the project owner pitting the two stakeholders against each other in a vein attempt to get them to work out a mutual single source of truth.  But that doesn’t exist.  There are two completely valid truths that the developers need to support.  How is this to be supported and honour the Single Responsibility Principle?  The solution is to duplicate the data access layer and let each stakeholder control their own copy. The Single Source of Truth and Single Responsibility Principles are very closely related.  SST tells you when to remove duplication; SRP tells you when to introduce it.  They may seem to be fighting each other, but really they are not.  The key is to clearly identify the different responsibilities (or sources of truth) over a system.  Sometimes there is a single person with that responsibility, other times there are many.  This can be especially difficult if the same person has dual responsibilities.  They might not even realize they are wearing multiple hats. In my opinion Single Source of Truth should be listed as the second rule of simple design with Express Intent at number three.  Investigation of the DRY code smell should yield to the proper application SST, without violating SRP.  When necessary leave duplication in the system and let the class names express the different people that are responsible for controlling them.  Knowing all the people with responsibilities over a system is the higher priority because you’ll need to know this before you can express it.  Although it may be a code smell when there is duplication in the code, it does not necessarily mean that the coder has chosen to be expressive over DRY or that the code is bad.

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• Securing an ADF Application using OES11g: Part 1

  - by user12587121

  Future releases of the Oracle stack should allow ADF applications to be secured natively with Oracle Entitlements Server (OES). In a sequence of postings here I explore one way to achive this with the current technology, namely OES 11.1.1.5 and ADF 11.1.1.6. ADF Security Basics ADF Bascis The Application Development Framework (ADF) is Oracle’s preferred technology for developing GUI based Java applications.  It can be used to develop a UI for Swing applications or, more typically in the Oracle stack, for Web and J2EE applications.  ADF is based on and extends the Java Server Faces (JSF) technology.  To get an idea, Oracle provides an online demo to showcase ADF components. ADF can be used to develop just the UI part of an application, where, for example, the data access layer is implemented using some custom Java beans or EJBs.  However ADF also has it’s own data access layer, ADF Business Components (ADF BC) that will allow rapid integration of data from data bases and Webservice interfaces to the ADF UI component.   In this way ADF helps implement the MVC  approach to building applications with UI and data components. The canonical tutorial for ADF is to open JDeveloper, define a connection to a database, drag and drop a table from the database view to a UI page, build and deploy.  One has an application up and running very quickly with the ability to quickly integrate changes to, for example, the DB schema. ADF allows web pages to be created graphically and components like tables, forms, text fields, graphs and so on to be easily added to a page.  On top of JSF Oracle have added drag and drop tooling with JDeveloper and declarative binding of the UI to the data layer, be it database, WebService or Java beans.  An important addition is the bounded task flow which is a reusable set of pages and transitions.   ADF adds some steps to the page lifecycle defined in JSF and adds extra widgets including powerful visualizations. It is worth pointing out that the Oracle Web Center product (portal, content management and so on) is based on and extends ADF. ADF Security ADF comes with it’s own security mechanism that is exposed by JDeveloper at development time and in the WLS Console and Enterprise Manager (EM) at run time. The security elements that need to be addressed in an ADF application are: authentication, authorization of access to web pages, task-flows, components within the pages and data being returned from the model layer. One  typically relies on WLS to handle authentication and because of this users and groups will also be handled by WLS.  Typically in a Dev environment, users and groups are stored in the WLS embedded LDAP server. One has a choice when enabling ADF security (Application->Secure->Configure ADF Security) about whether to turn on ADF authorization checking or not: In the case where authorization is enabled for ADF one defines a set of roles in which we place users and then we grant access to these roles to the different ADF elements (pages or task flows or elements in a page). An important notion here is the difference between Enterprise Roles and Application Roles. The idea behind an enterprise role is that is defined in terms of users and LDAP groups from the WLS identity store.  “Enterprise” in the sense that these are things available for use to all applications that use that store.  The other kind of role is an Application Role and the idea is that  a given application will make use of Enterprise roles and users to build up a set of roles for it’s own use.  These application roles will be available only to that application.   The general idea here is that the enterprise roles are relatively static (for example an Employees group in the LDAP directory) while application roles are more dynamic, possibly depending on time, location, accessed resource and so on.  One of the things that OES adds that is that we can define these dynamic membership conditions in Role Mapping Policies. To make this concrete, here is how, at design time in Jdeveloper, one assigns these rights in Jdeveloper, which puts them into a file called jazn-data.xml: When the ADF app is deployed to a WLS this JAZN security data is pushed to the system-jazn-data.xml file of the WLS deployment for the policies and application roles and to the WLS backing LDAP for the users and enterprise roles.  Note the difference here: after deploying the application we will see the users and enterprise roles show up in the WLS LDAP server.  But the policies and application roles are defined in the system-jazn-data.xml file.  Consult the embedded WLS LDAP server to manage users and enterprise roles by going to the domain console and then Security Realms->myrealm->Users and Groups: For production environments (or in future to share this data with OES) one would then perform the operation of “reassociating” this security policy and application role data to a DB schema (or an LDAP).  This is done in the EM console by reassociating the Security Provider.  This blog posting has more explanations and references on this reassociation process. If ADF Authentication and Authorization are enabled then the Security Policies for a deployed application can be managed in EM.  Our goal is to be able to manage security policies for the applicaiton rather via OES and it's console. Security Requirements for an ADF Application With this package tour of ADF security we can see that to secure an ADF application with we would expect to be able to take care of at least the following items: Authentication, including a user and user-group store Authorization for page access Authorization for bounded Task Flow access.  A bounded task flow has only one point of entry and so if we protect that entry point by calling to OES then all the pages in the flow are protected.  Authorization for viewing data coming from the data access layer In the next posting we will describe a sample ADF application and required security policies. References ADF Dev Guide: Fusion Middleware Fusion Developer's Guide for Oracle Application Development Framework: Enabling ADF Security in a Fusion Web Application Oracle tutorial on securing a sample ADF application, appears to require ADF 11.1.2 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• Introduction to Human Workflow 11g

  - by agiovannetti

  Human Workflow is a component of SOA Suite just like BPEL, Mediator, Business Rules, etc. The Human Workflow component allows you to incorporate human intervention in a business process. You can use Human Workflow to create a business process that requires a manager to approve purchase orders greater than $10,000; or a business process that handles article reviews in which a group of reviewers need to vote/approve an article before it gets published. Human Workflow can handle the task assignment and routing as well as the generation of notifications to the participants. There are three common patterns or usages of Human Workflow: 1) Approval Scenarios: manage documents and other transactional data through approval chains . For example: approve expense report, vacation approval, hiring approval, etc. 2) Reviews by multiple users or groups: group collaboration and review of documents or proposals. For example, processing a sales quote which is subject to review by multiple people. 3) Case Management: workflows around work management or case management. For example, processing a service request. This could be routed to various people who all need to modify the task. It may also incorporate ad hoc routing which is unknown at design time. SOA 11g Human Workflow includes the following features: Assignment and routing of tasks to the correct users or groups. Deadlines, escalations, notifications, and other features required for ensuring the timely performance of a task. Presentation of tasks to end users through a variety of mechanisms, including a Worklist application. Organization, filtering, prioritization and other features required for end users to productively perform their tasks. Reports, reassignments, load balancing and other features required by supervisors and business owners to manage the performance of tasks. Human Workflow Architecture The Human Workflow component is divided into 3 modules: the service interface, the task definition and the client interface module. The Service Interface handles the interaction with BPEL and other components. The Client Interface handles the presentation of task data through clients like the Worklist application, portals and notification channels. The task definition module is in charge of managing the lifecycle of a task. Who should get the task assigned? What should happen next with the task? When must the task be completed? Should the task be escalated?, etc Stages and Participants When you create a Human Task you need to specify how the task is assigned and routed. The first step is to define the stages and participants. A stage is just a logical group. A participant can be a user, a group of users or an application role. The participants indicate the type of assignment and routing that will be performed. Stages can be sequential or in parallel. You can combine them to create any usage you require. See diagram below: Assignment and Routing There are different ways a task can be assigned and routed: Single Approver: task is assigned to a single user, group or role. For example, a vacation request is assigned to a manager. If the manager approves or rejects the request, the employee is notified with the decision. If the task is assigned to a group then once one of managers acts on it, the task is completed. Parallel : task is assigned to a set of people that must work in parallel. This is commonly used for voting. For example, a task gets approved once 50% of the participants approve it. You can also set it up to be a unanimous vote. Serial : participants must work in sequence. The most common scenario for this is management chain escalation. FYI (For Your Information) : task is assigned to participants who can view it, add comments and attachments, but can not modify or complete the task. Task Actions The following is the list of actions that can be performed on a task: Claim : if a task is assigned to a group or multiple users, then the task must be claimed first to be able to act on it. Escalate : if the participant is not able to complete a task, he/she can escalate it. The task is reassigned to his/her manager (up one level in a hierarchy). Pushback : the task is sent back to the previous assignee. Reassign :if the participant is a manager, he/she can delegate a task to his/her reports. Release : if a task is assigned to a group or multiple users, it can be released if the user who claimed the task cannot complete the task. Any of the other assignees can claim and complete the task. Request Information and Submit Information : use when the participant needs to supply more information or to request more information from the task creator or any of the previous assignees. Suspend and Resume :if a task is not relevant, it can be suspended. A suspension is indefinite. It does not expire until Resume is used to resume working on the task. Withdraw : if the creator of a task does not want to continue with it, for example, he wants to cancel a vacation request, he can withdraw the task. The business process determines what happens next. Renew : if a task is about to expire, the participant can renew it. The task expiration date is extended one week. Notifications Human Workflow provides a mechanism for sending notifications to participants to alert them of changes on a task. Notifications can be sent via email, telephone voice message, instant messaging (IM) or short message service (SMS). Notifications can be sent when the task status changes to any of the following: Assigned/renewed/delegated/reassigned/escalated Completed Error Expired Request Info Resume Suspended Added/Updated comments and/or attachments Updated Outcome Withdraw Other Actions (e.g. acquiring a task) Here is an example of an email notification: Worklist Application Oracle BPM Worklist application is the default user interface included in SOA Suite. It allows users to access and act on tasks that have been assigned to them. For example, from the Worklist application, a loan agent can review loan applications or a manager can approve employee vacation requests. Through the Worklist Application users can: Perform authorized actions on tasks, acquire and check out shared tasks, define personal to-do tasks and define subtasks. Filter tasks view based on various criteria. Work with standard work queues, such as high priority tasks, tasks due soon and so on. Work queues allow users to create a custom view to group a subset of tasks in the worklist, for example, high priority tasks, tasks due in 24 hours, expense approval tasks and more. Define custom work queues. Gain proxy access to part of another user's tasks. Define custom vacation rules and delegation rules. Enable group owners to define task dispatching rules for shared tasks. Collect a complete workflow history and audit trail. Use digital signatures for tasks. Run reports like Unattended tasks, Tasks productivity, etc. Here is a screenshoot of what the Worklist Application looks like. On the right hand side you can see the tasks that have been assigned to the user and the task's detail. References Introduction to SOA Suite 11g Human Workflow Webcast Note 1452937.2 Human Workflow Information Center Using the Human Workflow Service Component 11.1.1.6 Human Workflow Samples Human Workflow APIs Java Docs

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• SOA Implementation Challenges

  Why do companies think that if they put up a web service that they are doing Service-Oriented Architecture (SOA)? Unfortunately, the IT and business world love to run on the latest hype or buzz words of which very few even understand the meaning. One of the largest issues companies have today as they consider going down the path of SOA, is the lack of knowledge regarding the architectural style and the over usage of the term SOA. So how do we solve this issue?I am sure most of you are thinking by now that you know what SOA is because you developed a few web services.  Isn’t that SOA, right? No, that is not SOA, but instead Just Another Web Service (JAWS). For us to better understand what SOA is let’s look at a few definitions.Douglas K. Bary defines service-oriented architecture as a collection of services. These services are enabled to communicate with each other in order to pass data or coordinating some activity with other services.If you look at this definition closely you will notice that Bary states that services communicate with each other. Let us compare this statement with my first statement regarding companies that claim to be doing SOA when they have just a collection of web services. In order for these web services to for an SOA application they need to be interdependent on one another forming some sort of architectural hierarchy. Just because a company has a few web services does not mean that they are all interconnected.SearchSOA from TechTarget.com states that SOA defines how two computing entities work collectively to enable one entity to perform a unit of work on behalf of another. Once again, just because a company has a few web services does not guarantee that they are even working together let alone if they are performing work for each other.SearchSOA also points out service interactions should be self-contained and loosely-coupled so that all interactions operate independent of each other.Of all the definitions regarding SOA Thomas Erl’s seems to shed the most light on this concept. He states that “SOA establishes an architectural model that aims to enhance the efficiency, agility, and productivity of an enterprise by positioning services as the primary means through which solution logic is represented in support of the realization of the strategic goals associated with service-oriented computing.” (Erl, 2011) Once again this definition proves that a collection of web services does not mean that a company is doing SOA. However, it does mean that a company has a collection of web services, and that is it.In order for a company to start to go down the path of SOA, they must take  a hard look at their existing business process while abstracting away any technology so that they can define what is they really want to accomplish. Once a company has done this, they can begin to factor out common sub business process like credit card process, user authentication or system notifications in to small components that can be built independent of each other and then reassembled to form new and dynamic services that are loosely coupled and agile in that they can change as a business grows.Another key pitfall of companies doing SOA is the fact that they let vendors drive their architecture. Why do companies do this? Vendors’ do not hold your company’s success as their top priority; in fact they hold their own success as their top priority by selling you as much stuff as you are willing to buy. In my experience companies tend to strive for the maximum amount of benefits with a minimal amount of cost. Does anyone else see any conflicts between this and the driving force behind vendors.Mike Kavis recommends in an article written in CIO.com that companies need to figure out what they need before they talk to a vendor or at least have some idea of what they need. It is important to thoroughly evaluate each vendor and watch them perform a live demo of their system so that you as the company fully understand what kind of product or service the vendor is actually offering. In addition, do research on each vendor that you are considering, check out blog posts, online reviews, and any information you can find on the vendor through various search engines.Finally he recommends companies to verify any recommendations supplied by a vendor. From personal experience this is very important. I can remember when the company I worked for purchased a $200,000 add-on to their phone system that never actually worked as it was intended. In fact, just after my departure from the company started the process of attempting to get their money back from the vendor. This potentially could have been avoided if the company had done the research before selecting this vendor to ensure that their product and vendor would live up to their claims. I know that some SOA vendor offer free training regarding SOA because they know that there are a lot of misconceptions about the topic. Superficially this is a great thing for companies to take part in especially if the company is starting to implement SOA architecture and are still unsure about some topics or are looking for some guidance regarding the topic. However beware that some companies will focus on their product line only regarding the training. As an example, InfoWorld.com claims that companies providing deep seminars disguised as training, focusing more about ESBs and SOA governance technology, and less on how to approach and solve the architectural issues of the attendees.In short, it is important to remember that we as software professionals are responsible for guiding a business’s technology sections should be well informed and fully understand any new concepts that may be considered for implementation. As I have demonstrated already a company that has a few web services does not mean that they are doing SOA.  Additionally, we must not let the new buzz word of the day drive our technology, but instead our technology decisions should be driven from research and proven experience. Finally, it is important to rely on vendors when necessary, however, always take what they say with a grain of salt while cross checking any claims that they may make because we have to live with the aftermath of a system after the vendors are gone.   References: Barry, D. K. (2011). Service-oriented architecture (SOA) definition. Retrieved 12 12, 2011, from Service-Architecture.com: http://www.service-architecture.com/web-services/articles/service-oriented_architecture_soa_definition.html Connell, B. (2003, 9). service-oriented architecture (SOA). Retrieved 12 12, 2011, from SearchSOA: http://searchsoa.techtarget.com/definition/service-oriented-architecture Erl, T. (2011, 12 12). Service-Oriented Architecture. Retrieved 12 12, 2011, from WhatIsSOA: http://www.whatissoa.com/p10.php InfoWorld. (2008, 6 1). Should you get your SOA knowledge from SOA vendors? . Retrieved 12 12, 2011, from InfoWorld.com: http://www.infoworld.com/d/architecture/should-you-get-your-soa-knowledge-soa-vendors-453 Kavis, M. (2008, 6 18). Top 10 Reasons Why People are Making SOA Fail. Retrieved 12 13, 2011, from CIO.com: http://www.cio.com/article/438413/Top_10_Reasons_Why_People_are_Making_SOA_Fail?page=5&taxonomyId=3016  

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• ???? ????? ????? ?????? ????? 10.2.0.4

  - by gadi.chen

  Normal 0 false false false EN-US X-NONE HE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} DBA's ?????? ?????? ???? ??? ????? ??? ?????? ???? ????? ????? ??? ?????. ??? ????? ???? ????? ???? ??????? 30-Apr-2011  ???? ???? ?????? ????? ???? ??????? 10.2.0.4. ?????? ????? EBS ?? ????? ????? ????? ????? ??? ??? ???? ????? ?????? extended support, ???? ???? 11.5.10.2 ??? ???? ? 01-Dec-2011 . ) ????? ?????? ????  Minimum Baseline For Extended Support ????? ?????: 883202.1) ???? ????? ????? ?????? ?????? ?? ????? ????? ????? ????????? ???? ?? :   # ATG.RUP6 # Forms6i Patchset 19 # JRE 1.6.0_03       ???? ???? ?????? EBS ?? ????? ?????? ?????? ????? ???? ?????? ?? ,?? ??? ????? ?? ???? ??????.   ????? ???? 10.2.0.4 ?? ???? ?patches ????? ????  30-Apr-2011 . ???? ????  patches ????? ?? ????? ????? 10.2.0.5   .   ???? ????? EBS ????? 3 ?????? ?????? ?? ???: 1.      ????? ????? 11.2.0.2 - ??? ???? ????? ??????? ?????? ??? EBS ??????? 11i   ? R12 2.      ????? ????? 11.1.0.7 -  ??? ???? ????? ?????? ????? ????? 11.1 ??? ?????. 3.      ?????/????? patch 10.2.0.5 -   ???? ????? ?????? ????? ?????? ????? 10gR2 . v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE HE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}   ?????? ??????? ???? ??????:     http://blogs.oracle.com/stevenChan/2011/01/ecs_10gr2_10204.html On Database Patching and Support: A Primer for E-Business Suite Users Oracle Database 10.2 End of Premier Support -- Frequently Asked Questions (Note 1130327.1)        

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• How can I configure Symantec Endpoint Protection Agent to allow access to windows shares?

  - by Peter Bernier

  I'm having some difficulties exposing a standard windows file share on a Windows Embedded Standard 2009 device that is running Symantec Endpoint Protection Agent 5.1. I'm using simply file sharing to expose a particular directory. That share is visible locally on the machine and externally visible when I disable the endpoint protection agent. I've added a rule (and moved it to the to ensure priority) allowing all hosts access on TDP ports 137,138,138,445 and another rule allowing UDP access on ports 137,138,139. When I try to connect, two endpoint protection dialogs pop up saying: Traffic has been blocked from this application: NWLINK2 IPX Protocol Driver (nwlnkipx.sys) Traffic has been blocked from this application: IPv6 driver (tcpip6.sys) I'm not using IPv6 anywhere. Interestingly, I discovered a workaround in that I can white-list all traffic from the subnet the device is on, which meets my needs, but I'm still curious as to why my original approach wasn't successful. Can anyone suggestion a reason why the above endpoint protection rules won't allow me to access windows file shares on the device?

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• "No bootable device - insert boot disk" after restart on Ubuntu 10.04 b1 update

  - by anjanesh

  I was making an update on my Ubuntu 10.04 beta1 64-bit PC when, after reboot I get PXE-E61: Mediaa test failure, check cable PXE-M0F: Exiting Intel Boot Agent. No bootable device - insert boot disk and press any key How did my boot record disappear ? BIOS Boot Boot Menu Type : Normal Boot Device Priority : <CD/DVD-ROM Drive> <Hard Disk Drive> <Floppy Drive> <Ethernet> Hard Driver Order : No Hard Disk Drive CD/DVD ROM Drive Order : <PT-TSSTcorp CDDV> Removable Drive Order : No Removable Drive Boot to Optical Devices : <Enable> Boot to Removable Devices : <Enable> Boot to Network : <Enable> USB Boot : <Enable>

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• Asterisk - Trying to use call files to create a conference call between two dynamic numbers

  - by Hank

  I'm trying to setup an Asterisk system that will allow me to create a conference call between two dynamic numbers. It seems I can use 'call files' to make Asterisk initiate the call without needing an incoming call - http://www.voip-info.org/tiki-index.php?page=Asterisk+auto-dial+out This example seems to be what I'd need: Channel: SIP/mytrunk/12345678 MaxRetries: 2 RetryTime: 60 WaitTime: 30 Context: callme Extension: 800 Priority: 2 I can generate this file with some scripting language and then place it into the Asterisk Call File folder. The problem I'm having is: How do I call out to two numbers and join them in a conference call? The MeetMe plugin/extension seems to be what I need in terms of conference calling, I'm just unsure as to how I'd use the two together and join them. Also, is it possible to have multiple 2-person conference calls at the same time? Is setting this up as simple as setting aside X amount of 'channels' in the meetme.conf?

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• Move smaller hard drive to partition on a larger hard drive

  - by bluejeansummer

  My parents bought a new hard drive for a laptop that I've owned for several years. It's much larger than the current one, so I plan on splitting it up to dual boot it with Ubuntu. I have no problem with partitioning a drive (I always keep a LiveCD handy), but my question is this: how can I go about moving the existing partition to the new drive? This is a laptop, so I can't simply plug the new drive into another slot. Also, even if I manage to move it, will Windows still work on the new drive in a larger partition? I've had this laptop for quite a while, and I've lost the recovery discs that came with it a long time ago. I also have a lot of software without CDs to reinstall them with. This makes not reinstalling Windows a high priority. In case it helps, both drives use 2.5" PATA, and I have a 1 TB external drive available if it's needed.

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• How to run Firefox in Protected Mode? (i.e. at low integrity level)

  - by Ian Boyd

  i noticed that Firefox, unlike Chrome and Internet Explorer, doesn't run in the Low Mandatory Level (aka Protected Mode, Low Integrity) Google Chrome: Microsoft Internet Explorer: Mozilla Firefox: Following Microsoft's instructions, i can manually force Firefox into Low Integrity Mode by using: icacls firefox.exe /setintegritylevel Low But Firefox doesn't react well to not running with enough rights: i like the security of knowing that my browser is running with less rights than i have. Is there a way to run Firefox into low rights mode? Is Mozilla planning on adding "protected mode" sometime? Has someone found a workaround to Firefox not handling low rights mode? Update From a July 2007 interview with Mike Schroepfer, VP of Engineering at the Mozilla Foundation: ...we also believe in defense in depth and are investigating protected mode along with many other techniques to improve security for future releases. After a year and a half it doesn't seem like it is a priority.

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• The vps is running, but the domain name is down ?

  - by Tom

  Hi, i created a vps on vps.net and installed CentOS 5.4 x64 LAMP , i choosed the root password and the server start running, i added my domain name in the vps domain section, also i added the two name servers on where i bought the domain name. the problem is that i still can't access the domain, so i think that's because a mistake in the DNS template that is created automatically by the vps provider, here is it : TYPE | NAME | TARGET | MX PRIORITY | ACTIONS ------------------------------------------------------------------- OA @ dns1.vps.net. NS @ dns1.vps.net. NS @ dns2.vps.net. MX @ mail.www.XXXXXXX.com. 10 delete A @ 85.128.137.292 delete A www 85.128.137.292 delete A mail 85.128.137.292 delete A webmail 85.128.137.292 delete A ftp 85.128.137.292 The vps is working fine, & i can access the webmin panel via the ip, so what's wrong with my parameters? Thanks

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• Throttle network bandwidth per application in Mac OS X

  - by Kio Dane

  I notice that iTunes seems to suck up all my bandwidth and doesn’t play nice with other applications that use the web when it's downloading. In fact, it doesn't even give itself enough bandwidth when browsing the iTunes Store while downloading large or many files (podcasts, TV shows, large apps, etc). I'm not concerned with getting all my downloads as soon as possible, they're really low priority, and I'd rather not have to do this while I'm awake, but I can't hit the refresh button if I'm in bed and forgot it already. Is there an application or tool via the Terminal to limit the download bandwidth that iTunes gets without also hindering web browsers or other applications? FOSS/GPL software is preferable, but pay software might be acceptable too.

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• Windows 7 installation reboot loop

  - by Auswoolf

  Upgrading from Vista home premium to win 7 hoe premium from DVD ex Digital river on gigabyte VM900m; core 2 duo 2.13GHz 2GB ram; Western digital 250GB HD. Got as far as "Expanding Windows files ...100% the error message "Computer encountered unexpected error... To install windows press OK to restart computer and reinstall windows" The computer then reboots, loads Windows 7 (new logo) a essage that says "setup is starting services" then the error message comes back. I can get into BIOS to change boot priority but the computer just ignores this and goes through the same sequence. At the point of "to boot from CD/DVD press any key" my keyboard is deactivated and i cannot make a choice and the sae sequence occurs. I cannot break the sequence - I have push every key, disconnected every external device including HDMI screen, but nothing stops the loop. Any ideas? Auswoolf

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• Setup Cisco RVS4000 QOS for VOIP

  - by andyknas

  Just switched from dedicated T1's with analog phone lines to cable modem with 10/2 uplink. We're having some VOIP call quality issues on the outgoing side when bandwidth is stressed and I need to setup QOS or a VLAN on our RVS4000 router. Currently all phone traffic (talkswitch device and ip phones) are on it's own d-link PoE switch, and all workstations are on a LinkSys 1GB switch. Both switches are plugged into ports on the RVS4000. I'd like to set it up so that the dlink port has ~512Mbsp dedicated to it for voice at all times. It's my understanding that with a VLAN or QOS I can set this up. I've got QOS setup already with port 5060 to have high priority but it doesn't seem to make a difference.

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