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• OS8- AK8- The bad news...

  - by Steve Tunstall

  Ok I told you I would give you the bad news of AK8 to go along with all the cool new stuff, so here it is. It's not that bad, really, just things you need to be aware of. First, the 2013.1 code is being called OS8, AK8 and 2013.1 by different people. I mean different people INSIDE Oracle!! It was supposed to be easy, but it never is. So for the rest of this blog entry, I'm calling it AK8. AK8 is not compatible with the 7x10 series. Ever. The 7x10 series is not supported with AK8, and if you try to upgrade one, it will fail at the healthcheck. All 7x20 series, all of them regardless of age, are supported with AK8. Drive trays. Let's talk about drive trays and SAS cards. The older drive trays for the 7x20 series were called the "Riverwalk 2" or "DS2" trays. They were technically the "J4410" series JBODs that Sun used to sell a la carte before we stopped selling JBODs. Don't get me started on that, it still makes me mad. We used these for many years, and you can still buy them right now until December 15th, 2013, when they will no longer be sold. The DS2 tray only came as a 4u, 24 drive shelf. It held 3.5" drives, and you had a choice of 2TB, 3TB, 300GB or 600GB drives. The SAS HBA in the 7x20 series was called a "Thebe" card, with a part # of 7105394. The 7420, for example, came standard with two of these "Thebe" cards for connecting to the disk trays. Two Thebe cards could handle up to 12 trays, so one would add two more cards to go to 24 trays, or have up to six Thebe cards to handle 36 trays. This card was for external SAS only. It did not connect to the internal OS drives or the Readzillas, both of which used the internal SCSI controller of the server. These Riverwalk 2 trays ARE supported with AK8. You can upgrade your older 7420 or 7320, no problem, as-is. The much older Riverwalk 1 trays or J4400 trays are NOT supported by AK8. However, they were only used by the 7x10 series, and we already said that the 7x10 series was not supported. Here's where it gets tricky. Since last January, we have been selling the new style disk trays. We call them the "DE2-24P" and the "DE2-24C" trays. The "C" tray is for capacity drives, which are 3.5" 3TB or 4TB drives. The "P" trays are for performance drives, which are 2.5" 300GB and 900GB drives. These trays are NOT Riverwalk 2 trays, even though the "C" series may kind of look like it. Different manufacturer and different firmware. They are not new. Like I said, we've been selling them with the 7x20 series since last January. They are the only disk trays we will be selling going forward. Of course, AK8 supports them. So what's the problem? The problem is going to be for people who have to mix drive trays. Remember, your older 7x20 series has Thebe SAS2 HBAs. These have 2 SAS ports per card.  The new ZS3-2 and ZS3-4 systems, however, have the new "Thebe2" SAS2 HBAs. These Thebe2 cards have 4 ports per card. This is very cool, as we can now do more SAS channels with less cards. Instead of needing 4 SAS cards to grow to 24 trays like we did with the old Thebe cards, I can now do 24 trays with only 2 Thebe2 cards. This means more IO slots for fun things like Infiniband and 10G. So far, so good, right? These Thebe2 cards work with any disk tray. You can even mix older DS2 trays with the newer DE2 trays in the same system, as long as you have Thebe2 cards. Ah, there's your problem. You don't have Thebe2 cards in your old 7420, do you? Well, I told you the bad news wasn't that bad, right? We can take out your Thebe cards and replace them with Thebe2. You can then plug your older DS2 trays right back in, and also now get newer DE2 trays going forward. However, it's important that the trays are on different SAS channels. You can mix them in the same system, but not on the same channel. Ask your local SC if you need help with the new cable layout. By the way, the new ZS3-2 and ZS3-4 systems also include a new IO card called "Erie" cards. These are for INTERNAL SAS to the OS drives and the Readzillas. So those are now SAS2 instead of SATA like the older models. Yes, the Erie card uses an IO slot, but that's OK, because the Thebe2 cards allow us to use less SAS HBAs to grow the system, right? That's it. Not too much bad news and really not that bad. AK8 does not support the 7x10 series, and you may need new Thebe2 cards in your older systems if you want to add on newer DE2 trays. I think we can all agree that there are worse things out there. Like our Congress.   Next up.... More good news and cool AK8 tricks. Such as virtual NICS. 

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• Query optimization using composite indexes

  - by xmarch

  Many times, during the process of creating a new Coherence application, developers do not pay attention to the way cache queries are constructed; they only check that these queries comply with functional specs. Later, performance testing shows that these perform poorly and it is then when developers start working on improvements until the non-functional performance requirements are met. This post describes the optimization process of a real-life scenario, where using a composite attribute index has brought a radical improvement in query execution times.  The execution times went down from 4 seconds to 2 milliseconds! E-commerce solution based on Oracle ATG – Endeca In the context of a new e-commerce solution based on Oracle ATG – Endeca, Oracle Coherence has been used to calculate and store SKU prices. In this architecture, a Coherence cache stores the final SKU prices used for Endeca baseline indexing. Each SKU price is calculated from a base SKU price and a series of calculations based on information from corporate global discounts. Corporate global discounts information is stored in an auxiliary Coherence cache with over 800.000 entries. In particular, to obtain each price the process needs to execute six queries over the global discount cache. After the implementation was finished, we discovered that the most expensive steps in the price calculation discount process were the global discounts cache query. This query has 10 parameters and is executed 6 times for each SKU price calculation. The steps taken to optimise this query are described below; Starting point Initial query was: String filter = "levelId = :iLevelId AND  salesCompanyId = :iSalesCompanyId AND salesChannelId = :iSalesChannelId "+ "AND departmentId = :iDepartmentId AND familyId = :iFamilyId AND brand = :iBrand AND manufacturer = :iManufacturer "+ "AND areaId = :iAreaId AND endDate >=  :iEndDate AND startDate <= :iStartDate"; Map<String, Object> params = new HashMap<String, Object>(10); // Fill all parameters. params.put("iLevelId", xxxx); // Executing filter. Filter globalDiscountsFilter = QueryHelper.createFilter(filter, params); NamedCache globalDiscountsCache = CacheFactory.getCache(CacheConstants.GLOBAL_DISCOUNTS_CACHE_NAME); Set applicableDiscounts = globalDiscountsCache.entrySet(globalDiscountsFilter); With the small dataset used for development the cache queries performed very well. However, when carrying out performance testing with a real-world sample size of 800,000 entries, each query execution was taking more than 4 seconds. First round of optimizations The first optimisation step was the creation of separate Coherence index for each of the 10 attributes used by the filter. This avoided object deserialization while executing the query. Each index was created as follows: globalDiscountsCache.addIndex(new ReflectionExtractor("getXXX" ) , false, null); After adding these indexes the query execution time was reduced to between 450 ms and 1s. However, these execution times were still not good enough.  Second round of optimizations In this optimisation phase a Coherence query explain plan was used to identify how many entires each index reduced the results set by, along with the cost in ms of executing that part of the query. Though the explain plan showed that all the indexes for the query were being used, it also showed that the ordering of the query parameters was "sub-optimal".  Parameters associated to object attributes with high-cardinality should appear at the beginning of the filter, or more specifically, the attributes that filters out the highest of number records should be placed at the beginning. But examining corporate global discount data we realized that depending on the values of the parameters used in the query the “good” order for the attributes was different. In particular, if the attributes brand and family had specific values it was more optimal to have a different query changing the order of the attributes. Ultimately, we ended up with three different optimal variants of the query that were used in its relevant cases: String filter = "brand = :iBrand AND familyId = :iFamilyId AND departmentId = :iDepartmentId AND levelId = :iLevelId "+ "AND manufacturer = :iManufacturer AND endDate >= :iEndDate AND salesCompanyId = :iSalesCompanyId "+ "AND areaId = :iAreaId AND salesChannelId = :iSalesChannelId AND startDate <= :iStartDate"; String filter = "familyId = :iFamilyId AND departmentId = :iDepartmentId AND levelId = :iLevelId AND brand = :iBrand "+ "AND manufacturer = :iManufacturer AND endDate >=  :iEndDate AND salesCompanyId = :iSalesCompanyId "+ "AND areaId = :iAreaId  AND salesChannelId = :iSalesChannelId AND startDate <= :iStartDate"; String filter = "brand = :iBrand AND departmentId = :iDepartmentId AND familyId = :iFamilyId AND levelId = :iLevelId "+ "AND manufacturer = :iManufacturer AND endDate >= :iEndDate AND salesCompanyId = :iSalesCompanyId "+ "AND areaId = :iAreaId AND salesChannelId = :iSalesChannelId AND startDate <= :iStartDate"; Using the appropriate query depending on the value of brand and family parameters the query execution time dropped to between 100 ms and 150 ms. But these these execution times were still not good enough and the solution was cumbersome. Third and last round of optimizations The third and final optimization was to introduce a composite index. However, this did mean that it was not possible to use the Coherence Query Language (CohQL), as composite indexes are not currently supporte in CohQL. As the original query had 8 parameters using EqualsFilter, 1 using GreaterEqualsFilter and 1 using LessEqualsFilter, the composite index was built for the 8 attributes using EqualsFilter. The final query had an EqualsFilter for the multiple extractor, a GreaterEqualsFilter and a LessEqualsFilter for the 2 remaining attributes.  All individual indexes were dropped except the ones being used for LessEqualsFilter and GreaterEqualsFilter. We were now running in an scenario with an 8-attributes composite filter and 2 single attribute filters. The composite index created was as follows: ValueExtractor[] ve = { new ReflectionExtractor("getSalesChannelId" ), new ReflectionExtractor("getLevelId" ),    new ReflectionExtractor("getAreaId" ), new ReflectionExtractor("getDepartmentId" ),    new ReflectionExtractor("getFamilyId" ), new ReflectionExtractor("getManufacturer" ),    new ReflectionExtractor("getBrand" ), new ReflectionExtractor("getSalesCompanyId" )}; MultiExtractor me = new MultiExtractor(ve); NamedCache globalDiscountsCache = CacheFactory.getCache(CacheConstants.GLOBAL_DISCOUNTS_CACHE_NAME); globalDiscountsCache.addIndex(me, false, null); And the final query was: ValueExtractor[] ve = { new ReflectionExtractor("getSalesChannelId" ), new ReflectionExtractor("getLevelId" ),    new ReflectionExtractor("getAreaId" ), new ReflectionExtractor("getDepartmentId" ),    new ReflectionExtractor("getFamilyId" ), new ReflectionExtractor("getManufacturer" ),    new ReflectionExtractor("getBrand" ), new ReflectionExtractor("getSalesCompanyId" )}; MultiExtractor me = new MultiExtractor(ve); // Fill composite parameters.String SalesCompanyId = xxxx;...AndFilter composite = new AndFilter(new EqualsFilter(me,                   Arrays.asList(iSalesChannelId, iLevelId, iAreaId, iDepartmentId, iFamilyId, iManufacturer, iBrand, SalesCompanyId)),                                     new GreaterEqualsFilter(new ReflectionExtractor("getEndDate" ), iEndDate)); AndFilter finalFilter = new AndFilter(composite, new LessEqualsFilter(new ReflectionExtractor("getStartDate" ), iStartDate)); NamedCache globalDiscountsCache = CacheFactory.getCache(CacheConstants.GLOBAL_DISCOUNTS_CACHE_NAME); Set applicableDiscounts = globalDiscountsCache.entrySet(finalFilter);      Using this composite index the query improved dramatically and the execution time dropped to between 2 ms and  4 ms.  These execution times completely met the non-functional performance requirements . It should be noticed than when using the composite index the order of the attributes inside the ValueExtractor was not relevant.

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• LSI 9285-8e and Supermicro SC837E26-RJBOD1 duplicate enclosure ID and slot numbers

  - by Andy Shinn

  I am working with 2 x Supermicro SC837E26-RJBOD1 chassis connected to a single LSI 9285-8e card in a Supermicro 1U host. There are 28 drives in each chassis for a total of 56 drives in 28 RAID1 mirrors. The problem I am running in to is that there are duplicate slots for the 2 chassis (the slots list twice and only go from 0 to 27). All the drives also show the same enclosure ID (ID 36). However, MegaCLI -encinfo lists the 2 enclosures correctly (ID 36 and ID 65). My question is, why would this happen? Is there an option I am missing to use 2 enclosures effectively? This is blocking me rebuilding a drive that failed in slot 11 since I can only specify enclosure and slot as parameters to replace a drive. When I do this, it picks the wrong slot 11 (device ID 46 instead of device ID 19). Adapter #1 is the LSI 9285-8e, adapter #0 (which I removed due to space limitations) is the onboard LSI. Adapter information: Adapter #1 ============================================================================== Versions ================ Product Name : LSI MegaRAID SAS 9285-8e Serial No : SV12704804 FW Package Build: 23.1.1-0004 Mfg. Data ================ Mfg. Date : 06/30/11 Rework Date : 00/00/00 Revision No : 00A Battery FRU : N/A Image Versions in Flash: ================ BIOS Version : 5.25.00_4.11.05.00_0x05040000 WebBIOS Version : 6.1-20-e_20-Rel Preboot CLI Version: 05.01-04:#%00001 FW Version : 3.140.15-1320 NVDATA Version : 2.1106.03-0051 Boot Block Version : 2.04.00.00-0001 BOOT Version : 06.253.57.219 Pending Images in Flash ================ None PCI Info ================ Vendor Id : 1000 Device Id : 005b SubVendorId : 1000 SubDeviceId : 9285 Host Interface : PCIE ChipRevision : B0 Number of Frontend Port: 0 Device Interface : PCIE Number of Backend Port: 8 Port : Address 0 5003048000ee8e7f 1 5003048000ee8a7f 2 0000000000000000 3 0000000000000000 4 0000000000000000 5 0000000000000000 6 0000000000000000 7 0000000000000000 HW Configuration ================ SAS Address : 500605b0038f9210 BBU : Present Alarm : Present NVRAM : Present Serial Debugger : Present Memory : Present Flash : Present Memory Size : 1024MB TPM : Absent On board Expander: Absent Upgrade Key : Absent Temperature sensor for ROC : Present Temperature sensor for controller : Absent ROC temperature : 70 degree Celcius Settings ================ Current Time : 18:24:36 3/13, 2012 Predictive Fail Poll Interval : 300sec Interrupt Throttle Active Count : 16 Interrupt Throttle Completion : 50us Rebuild Rate : 30% PR Rate : 30% BGI Rate : 30% Check Consistency Rate : 30% Reconstruction Rate : 30% Cache Flush Interval : 4s Max Drives to Spinup at One Time : 2 Delay Among Spinup Groups : 12s Physical Drive Coercion Mode : Disabled Cluster Mode : Disabled Alarm : Enabled Auto Rebuild : Enabled Battery Warning : Enabled Ecc Bucket Size : 15 Ecc Bucket Leak Rate : 1440 Minutes Restore HotSpare on Insertion : Disabled Expose Enclosure Devices : Enabled Maintain PD Fail History : Enabled Host Request Reordering : Enabled Auto Detect BackPlane Enabled : SGPIO/i2c SEP Load Balance Mode : Auto Use FDE Only : No Security Key Assigned : No Security Key Failed : No Security Key Not Backedup : No Default LD PowerSave Policy : Controller Defined Maximum number of direct attached drives to spin up in 1 min : 10 Any Offline VD Cache Preserved : No Allow Boot with Preserved Cache : No Disable Online Controller Reset : No PFK in NVRAM : No Use disk activity for locate : No Capabilities ================ RAID Level Supported : RAID0, RAID1, RAID5, RAID6, RAID00, RAID10, RAID50, RAID60, PRL 11, PRL 11 with spanning, SRL 3 supported, PRL11-RLQ0 DDF layout with no span, PRL11-RLQ0 DDF layout with span Supported Drives : SAS, SATA Allowed Mixing: Mix in Enclosure Allowed Mix of SAS/SATA of HDD type in VD Allowed Status ================ ECC Bucket Count : 0 Limitations ================ Max Arms Per VD : 32 Max Spans Per VD : 8 Max Arrays : 128 Max Number of VDs : 64 Max Parallel Commands : 1008 Max SGE Count : 60 Max Data Transfer Size : 8192 sectors Max Strips PerIO : 42 Max LD per array : 16 Min Strip Size : 8 KB Max Strip Size : 1.0 MB Max Configurable CacheCade Size: 0 GB Current Size of CacheCade : 0 GB Current Size of FW Cache : 887 MB Device Present ================ Virtual Drives : 28 Degraded : 0 Offline : 0 Physical Devices : 59 Disks : 56 Critical Disks : 0 Failed Disks : 0 Supported Adapter Operations ================ Rebuild Rate : Yes CC Rate : Yes BGI Rate : Yes Reconstruct Rate : Yes Patrol Read Rate : Yes Alarm Control : Yes Cluster Support : No BBU : No Spanning : Yes Dedicated Hot Spare : Yes Revertible Hot Spares : Yes Foreign Config Import : Yes Self Diagnostic : Yes Allow Mixed Redundancy on Array : No Global Hot Spares : Yes Deny SCSI Passthrough : No Deny SMP Passthrough : No Deny STP Passthrough : No Support Security : No Snapshot Enabled : No Support the OCE without adding drives : Yes Support PFK : Yes Support PI : No Support Boot Time PFK Change : Yes Disable Online PFK Change : No PFK TrailTime Remaining : 0 days 0 hours Support Shield State : Yes Block SSD Write Disk Cache Change: Yes Supported VD Operations ================ Read Policy : Yes Write Policy : Yes IO Policy : Yes Access Policy : Yes Disk Cache Policy : Yes Reconstruction : Yes Deny Locate : No Deny CC : No Allow Ctrl Encryption: No Enable LDBBM : No Support Breakmirror : No Power Savings : Yes Supported PD Operations ================ Force Online : Yes Force Offline : Yes Force Rebuild : Yes Deny Force Failed : No Deny Force Good/Bad : No Deny Missing Replace : No Deny Clear : No Deny Locate : No Support Temperature : Yes Disable Copyback : No Enable JBOD : No Enable Copyback on SMART : No Enable Copyback to SSD on SMART Error : Yes Enable SSD Patrol Read : No PR Correct Unconfigured Areas : Yes Enable Spin Down of UnConfigured Drives : Yes Disable Spin Down of hot spares : No Spin Down time : 30 T10 Power State : Yes Error Counters ================ Memory Correctable Errors : 0 Memory Uncorrectable Errors : 0 Cluster Information ================ Cluster Permitted : No Cluster Active : No Default Settings ================ Phy Polarity : 0 Phy PolaritySplit : 0 Background Rate : 30 Strip Size : 64kB Flush Time : 4 seconds Write Policy : WB Read Policy : Adaptive Cache When BBU Bad : Disabled Cached IO : No SMART Mode : Mode 6 Alarm Disable : Yes Coercion Mode : None ZCR Config : Unknown Dirty LED Shows Drive Activity : No BIOS Continue on Error : No Spin Down Mode : None Allowed Device Type : SAS/SATA Mix Allow Mix in Enclosure : Yes Allow HDD SAS/SATA Mix in VD : Yes Allow SSD SAS/SATA Mix in VD : No Allow HDD/SSD Mix in VD : No Allow SATA in Cluster : No Max Chained Enclosures : 16 Disable Ctrl-R : Yes Enable Web BIOS : Yes Direct PD Mapping : No BIOS Enumerate VDs : Yes Restore Hot Spare on Insertion : No Expose Enclosure Devices : Yes Maintain PD Fail History : Yes Disable Puncturing : No Zero Based Enclosure Enumeration : No PreBoot CLI Enabled : Yes LED Show Drive Activity : Yes Cluster Disable : Yes SAS Disable : No Auto Detect BackPlane Enable : SGPIO/i2c SEP Use FDE Only : No Enable Led Header : No Delay during POST : 0 EnableCrashDump : No Disable Online Controller Reset : No EnableLDBBM : No Un-Certified Hard Disk Drives : Allow Treat Single span R1E as R10 : No Max LD per array : 16 Power Saving option : Don't Auto spin down Configured Drives Max power savings option is not allowed for LDs. Only T10 power conditions are to be used. Default spin down time in minutes: 30 Enable JBOD : No TTY Log In Flash : No Auto Enhanced Import : No BreakMirror RAID Support : No Disable Join Mirror : No Enable Shield State : Yes Time taken to detect CME : 60s Exit Code: 0x00 Enclosure information: # /opt/MegaRAID/MegaCli/MegaCli64 -encinfo -a1 Number of enclosures on adapter 1 -- 3 Enclosure 0: Device ID : 36 Number of Slots : 28 Number of Power Supplies : 2 Number of Fans : 3 Number of Temperature Sensors : 1 Number of Alarms : 1 Number of SIM Modules : 0 Number of Physical Drives : 28 Status : Normal Position : 1 Connector Name : Port B Enclosure type : SES VendorId is LSI CORP and Product Id is SAS2X36 VendorID and Product ID didnt match FRU Part Number : N/A Enclosure Serial Number : N/A ESM Serial Number : N/A Enclosure Zoning Mode : N/A Partner Device Id : 65 Inquiry data : Vendor Identification : LSI CORP Product Identification : SAS2X36 Product Revision Level : 0718 Vendor Specific : x36-55.7.24.1 Number of Voltage Sensors :2 Voltage Sensor :0 Voltage Sensor Status :OK Voltage Value :5020 milli volts Voltage Sensor :1 Voltage Sensor Status :OK Voltage Value :11820 milli volts Number of Power Supplies : 2 Power Supply : 0 Power Supply Status : OK Power Supply : 1 Power Supply Status : OK Number of Fans : 3 Fan : 0 Fan Speed :Low Speed Fan Status : OK Fan : 1 Fan Speed :Low Speed Fan Status : OK Fan : 2 Fan Speed :Low Speed Fan Status : OK Number of Temperature Sensors : 1 Temp Sensor : 0 Temperature : 48 Temperature Sensor Status : OK Number of Chassis : 1 Chassis : 0 Chassis Status : OK Enclosure 1: Device ID : 65 Number of Slots : 28 Number of Power Supplies : 2 Number of Fans : 3 Number of Temperature Sensors : 1 Number of Alarms : 1 Number of SIM Modules : 0 Number of Physical Drives : 28 Status : Normal Position : 1 Connector Name : Port A Enclosure type : SES VendorId is LSI CORP and Product Id is SAS2X36 VendorID and Product ID didnt match FRU Part Number : N/A Enclosure Serial Number : N/A ESM Serial Number : N/A Enclosure Zoning Mode : N/A Partner Device Id : 36 Inquiry data : Vendor Identification : LSI CORP Product Identification : SAS2X36 Product Revision Level : 0718 Vendor Specific : x36-55.7.24.1 Number of Voltage Sensors :2 Voltage Sensor :0 Voltage Sensor Status :OK Voltage Value :5020 milli volts Voltage Sensor :1 Voltage Sensor Status :OK Voltage Value :11760 milli volts Number of Power Supplies : 2 Power Supply : 0 Power Supply Status : OK Power Supply : 1 Power Supply Status : OK Number of Fans : 3 Fan : 0 Fan Speed :Low Speed Fan Status : OK Fan : 1 Fan Speed :Low Speed Fan Status : OK Fan : 2 Fan Speed :Low Speed Fan Status : OK Number of Temperature Sensors : 1 Temp Sensor : 0 Temperature : 47 Temperature Sensor Status : OK Number of Chassis : 1 Chassis : 0 Chassis Status : OK Enclosure 2: Device ID : 252 Number of Slots : 8 Number of Power Supplies : 0 Number of Fans : 0 Number of Temperature Sensors : 0 Number of Alarms : 0 Number of SIM Modules : 1 Number of Physical Drives : 0 Status : Normal Position : 1 Connector Name : Unavailable Enclosure type : SGPIO Failed in first Inquiry commnad FRU Part Number : N/A Enclosure Serial Number : N/A ESM Serial Number : N/A Enclosure Zoning Mode : N/A Partner Device Id : Unavailable Inquiry data : Vendor Identification : LSI Product Identification : SGPIO Product Revision Level : N/A Vendor Specific : Exit Code: 0x00 Now, notice that each slot 11 device shows an enclosure ID of 36, I think this is where the discrepancy happens. One should be 36. But the other should be on enclosure 65. Drives in slot 11: Enclosure Device ID: 36 Slot Number: 11 Drive's postion: DiskGroup: 5, Span: 0, Arm: 1 Enclosure position: 0 Device Id: 48 WWN: Sequence Number: 11 Media Error Count: 0 Other Error Count: 0 Predictive Failure Count: 0 Last Predictive Failure Event Seq Number: 0 PD Type: SATA Raw Size: 2.728 TB [0x15d50a3b0 Sectors] Non Coerced Size: 2.728 TB [0x15d40a3b0 Sectors] Coerced Size: 2.728 TB [0x15d400000 Sectors] Firmware state: Online, Spun Up Is Commissioned Spare : YES Device Firmware Level: A5C0 Shield Counter: 0 Successful diagnostics completion on : N/A SAS Address(0): 0x5003048000ee8a53 Connected Port Number: 1(path0) Inquiry Data: MJ1311YNG6YYXAHitachi HDS5C3030ALA630 MEAOA5C0 FDE Enable: Disable Secured: Unsecured Locked: Unlocked Needs EKM Attention: No Foreign State: None Device Speed: 6.0Gb/s Link Speed: 6.0Gb/s Media Type: Hard Disk Device Drive Temperature :30C (86.00 F) PI Eligibility: No Drive is formatted for PI information: No PI: No PI Drive's write cache : Disabled Drive's NCQ setting : Enabled Port-0 : Port status: Active Port's Linkspeed: 6.0Gb/s Drive has flagged a S.M.A.R.T alert : No Enclosure Device ID: 36 Slot Number: 11 Drive's postion: DiskGroup: 19, Span: 0, Arm: 1 Enclosure position: 0 Device Id: 19 WWN: Sequence Number: 4 Media Error Count: 0 Other Error Count: 0 Predictive Failure Count: 0 Last Predictive Failure Event Seq Number: 0 PD Type: SATA Raw Size: 2.728 TB [0x15d50a3b0 Sectors] Non Coerced Size: 2.728 TB [0x15d40a3b0 Sectors] Coerced Size: 2.728 TB [0x15d400000 Sectors] Firmware state: Online, Spun Up Is Commissioned Spare : NO Device Firmware Level: A580 Shield Counter: 0 Successful diagnostics completion on : N/A SAS Address(0): 0x5003048000ee8e53 Connected Port Number: 0(path0) Inquiry Data: MJ1313YNG1VA5CHitachi HDS5C3030ALA630 MEAOA580 FDE Enable: Disable Secured: Unsecured Locked: Unlocked Needs EKM Attention: No Foreign State: None Device Speed: 6.0Gb/s Link Speed: 6.0Gb/s Media Type: Hard Disk Device Drive Temperature :30C (86.00 F) PI Eligibility: No Drive is formatted for PI information: No PI: No PI Drive's write cache : Disabled Drive's NCQ setting : Enabled Port-0 : Port status: Active Port's Linkspeed: 6.0Gb/s Drive has flagged a S.M.A.R.T alert : No Update 06/28/12: I finally have some new information about (what we think) the root cause of this problem so I thought I would share. After getting in contact with a very knowledgeable Supermicro tech, they provided us with a tool called Xflash (doesn't appear to be readily available on their FTP). When we gathered some information using this utility, my colleague found something very strange: root@mogile2 test]# ./xflash.dat -i get avail Initializing Interface. Expander: SAS2X36 (SAS2x36) 1) SAS2X36 (SAS2x36) (50030480:00EE917F) (0.0.0.0) 2) SAS2X36 (SAS2x36) (50030480:00E9D67F) (0.0.0.0) 3) SAS2X36 (SAS2x36) (50030480:0112D97F) (0.0.0.0) This lists the connected enclosures. You see the 3 connected (we have since added a 3rd and a 4th which is not yet showing up) with their respective SAS address / WWN (50030480:00EE917F). Now we can use this address to get information on the individual enclosures: [root@mogile2 test]# ./xflash.dat -i 5003048000EE917F get exp Initializing Interface. Expander: SAS2X36 (SAS2x36) Reading the expander information.......... Expander: SAS2X36 (SAS2x36) B3 SAS Address: 50030480:00EE917F Enclosure Logical Id: 50030480:0000007F IP Address: 0.0.0.0 Component Identifier: 0x0223 Component Revision: 0x05 [root@mogile2 test]# ./xflash.dat -i 5003048000E9D67F get exp Initializing Interface. Expander: SAS2X36 (SAS2x36) Reading the expander information.......... Expander: SAS2X36 (SAS2x36) B3 SAS Address: 50030480:00E9D67F Enclosure Logical Id: 50030480:0000007F IP Address: 0.0.0.0 Component Identifier: 0x0223 Component Revision: 0x05 [root@mogile2 test]# ./xflash.dat -i 500304800112D97F get exp Initializing Interface. Expander: SAS2X36 (SAS2x36) Reading the expander information.......... Expander: SAS2X36 (SAS2x36) B3 SAS Address: 50030480:0112D97F Enclosure Logical Id: 50030480:0112D97F IP Address: 0.0.0.0 Component Identifier: 0x0223 Component Revision: 0x05 Did you catch it? The first 2 enclosures logical ID is partially masked out where the 3rd one (which has a correct unique enclosure ID) is not. We pointed this out to Supermicro and were able to confirm that this address is supposed to be set during manufacturing and there was a problem with a certain batch of these enclosures where the logical ID was not set. We believe that the RAID controller is determining the ID based on the logical ID and since our first 2 enclosures have the same logical ID, they get the same enclosure ID. We also confirmed that 0000007F is the default which comes from LSI as an ID. The next pointer that helps confirm this could be a manufacturing problem with a run of JBODs is the fact that all 6 of the enclosures that have this problem begin with 00E. I believe that between 00E8 and 00EE Supermicro forgot to program the logical IDs correctly and neglected to recall or fix the problem post production. Fortunately for us, there is a tool to manage the WWN and logical ID of the devices from Supermicro: ftp://ftp.supermicro.com/utility/ExpanderXtools_Lite/. Our next step is to schedule a shutdown of these JBODs (after data migration) and reprogram the logical ID and see if it solves the problem. Update 06/28/12 #2: I just discovered this FAQ at Supermicro while Google searching for "lsi 0000007f": http://www.supermicro.com/support/faqs/faq.cfm?faq=11805. I still don't understand why, in the last several times we contacted Supermicro, they would have never directed us to this article :\

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• Improved appointment rendering in RadScheduler for ASP.NET AJAX, Q1 2010

  Now that Q1 2010 release is out in the wild, we can sit down and discuss some of the changes we decided to make in the new release. One of them is the new appointment rendering of RadScheduler - a potentially breaking change, but a much needed one. If you have problems with your old custom skins, include the old base stylesheet along with your RadScheduler and set EnableEmbeddedBaseStylesheet=false in your RadScheduler. You can find the said base stylesheet attached to this post.   While trying to improve the performance of RadScheduler, I noticed that the number of resources slows down the rendering and overall performance considerably. This had to be expected - the images to support the appointment rounded corners (and the predefined resources) were quite large. However, I didnt take into account that all browsers keep for performance reasons their images uncompressed in memory and with the color depth of the current desktop. A simple calculation later I discovered that the appointment sprite itself is taking 25MB memory when loaded. Add 5 resources to the fray and you have 150MB memory down with a single blow. As it turns out - a sprite image is not a panacea, if it gets too big - dont be afraid to break it in two. The loading time may suffer, but your browser suffers more while rendering a 25MB monster. First I thought of undertaking the aforementioned solution - breaking the appointment sprite in two and thus reducing the two appointment sprites to mere 2MB uncompressed. Then I thought - the rounded corners are small - I can use borders and backgrounds to simulate rounded appointment borders while still keeping the same HTML structure. The gradients can be done with a single 10x50px image plus we have a gain - border colors and backgrounds can be changed on the fly.  I started with five rendering elements at first, then tried with four and finally I settled on only three elements.  Behold the new appointment rendering (quite simple really):       On the left you can see that the first container has only top and bottom borders and a background. In fact, the background isnt even needed since it will be obscured by the elements on top of it. The whole first container is only needed for the four dots that reside in the four corners of the appointment. On top of this container is another one that holds the left and right borders and slightly lighter background to create the illusion of a second lighter border beside the other two. At last on top of all others is placed the text container that also holds the top and bottom borders and the gradient background. On the right you can see the final result - Im quite happy with it and I hope you will be too. After creating the new rendering we took another step further - we decided to use alpha gradients for the resource rendering, thus supporting any color appointments with rounded corners and gradients. You can see some examples below:We plan on adding BorderColor and BackColor properties  to the ResourceStyles definitions for Q1 SP1. However with the new rendering in Q1 2010 we do support BackColor and BorderColor appointment properties - you only need to set AppointmentStyleMode=Default to keep RadScheduler from switching to Simple appointment rendering. Here is one screenshot of RadScheduler with appointments set to different colors: I hope that you will enjoy working with the new appointments in RadScheduler. RadScheduler base stylesheet Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Improved appointment rendering in RadScheduler for ASP.NET AJAX, Q1 2010

  Now that Q1 2010 release is out in the wild, we can sit down and discuss some of the changes we decided to make in the new release. One of them is the new appointment rendering of RadScheduler - a potentially breaking change, but a much needed one. If you have problems with your old custom skins, include the old base stylesheet along with your RadScheduler and set EnableEmbeddedBaseStylesheet=false in your RadScheduler. You can find the said base stylesheet attached to this post.   While trying to improve the performance of RadScheduler, I noticed that the number of resources slows down the rendering and overall performance considerably. This had to be expected - the images to support the appointment rounded corners (and the predefined resources) were quite large. However, I didnt take into account that all browsers keep for performance reasons their images uncompressed in memory and with the color depth of the current desktop. A simple calculation later I discovered that the appointment sprite itself is taking 25MB memory when loaded. Add 5 resources to the fray and you have 150MB memory down with a single blow. As it turns out - a sprite image is not a panacea, if it gets too big - dont be afraid to break it in two. The loading time may suffer, but your browser suffers more while rendering a 25MB monster. First I thought of undertaking the aforementioned solution - breaking the appointment sprite in two and thus reducing the two appointment sprites to mere 2MB uncompressed. Then I thought - the rounded corners are small - I can use borders and backgrounds to simulate rounded appointment borders while still keeping the same HTML structure. The gradients can be done with a single 10x50px image plus we have a gain - border colors and backgrounds can be changed on the fly.  I started with five rendering elements at first, then tried with four and finally I settled on only three elements.  Behold the new appointment rendering (quite simple really):       On the left you can see that the first container has only top and bottom borders and a background. In fact, the background isnt even needed since it will be obscured by the elements on top of it. The whole first container is only needed for the four dots that reside in the four corners of the appointment. On top of this container is another one that holds the left and right borders and slightly lighter background to create the illusion of a second lighter border beside the other two. At last on top of all others is placed the text container that also holds the top and bottom borders and the gradient background. On the right you can see the final result - Im quite happy with it and I hope you will be too. After creating the new rendering we took another step further - we decided to use alpha gradients for the resource rendering, thus supporting any color appointments with rounded corners and gradients. You can see some examples below:We plan on adding BorderColor and BackColor properties  to the ResourceStyles definitions for Q1 SP1. However with the new rendering in Q1 2010 we do support BackColor and BorderColor appointment properties - you only need to set AppointmentStyleMode=Default to keep RadScheduler from switching to Simple appointment rendering. Here is one screenshot of RadScheduler with appointments set to different colors: I hope that you will enjoy working with the new appointments in RadScheduler. RadScheduler base stylesheet Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Feb 2nd Links: Visual Studio, ASP.NET, ASP.NET MVC, JQuery, Windows Phone

  - by ScottGu

  Here is the latest in my link-listing series.  Also check out my Best of 2010 Summary for links to 100+ other posts I’ve done in the last year. [I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] Community News MVCConf Conference Next Wednesday: Attend the free, online ASP.NET MVC Conference being organized by the community next Wednesday.  Here is a list of some of the talks you can watch live. Visual Studio HTML5 and CSS3 in VS 2010 SP1: Good post from the Visual Studio web tools team that talks about the new support coming in VS 2010 SP1 for HTML5 and CSS3. Database Deployment with the VS 2010 Package/Publish Database Tool: Rachel Appel has a nice post that covers how to enable database deployment using the built-in VS 2010 web deployment support.  Also check out her ASP.NET web deployment post from last month. VsVim Update Released: Jared posts about the latest update of his VsVim extension for Visual Studio 2010.  This free extension enables VIM based key-bindings within VS. ASP.NET How to Add Mobile Pages to your ASP.NET Web Forms / MVC Apps: Great whitepaper by Steve Sanderson that covers how to mobile-enable your ASP.NET and ASP.NET MVC based applications. New Entity Framework Tutorials for ASP.NET Developers: The ASP.NET and EF teams have put together a bunch of nice tutorials on using the Entity Framework data library with ASP.NET Web Forms. Using ASP.NET Dynamic Data with EF Code First (via NuGet): Nice post from David Ebbo that talks about how to use the new EF Code First Library with ASP.NET Dynamic Data. Common Performance Issues with ASP.NET Web Sites: Good post with lots of performance tuning suggestions (mostly deployment settings) for ASP.NET apps. ASP.NET MVC Razor View Converter: Free, automated tool from Terlik that can convert existing .aspx view templates to Razor view templates. ASP.NET MVC 3 Internationalization: Nadeem has a great post that talks about a variety of techniques you can use to enable Globalization and Localization within your ASP.NET MVC 3 applications. ASP.NET MVC 3 Tutorials by David Hayden: Great set of tutorials and posts by David Hayden on some of the new ASP.NET MVC 3 features. EF Fixed Concurrency Mode and MVC: Chris Sells has a nice post that talks about how to handle concurrency with updates done with EF using ASP.NET MVC. ASP.NET and jQuery jQuery Performance Tips and Tricks: A free 30 minute video that covers some great tips and tricks to keep in mind when using jQuery. jQuery 1.5’s AJAX rewrite and ASP.NET services - All is well: Nice post by Dave Ward that talks about using the new jQuery 1.5 to call ASP.NET ASMX Services. Good news according to Dave is that all is well :-) jQuery UI Modal Dialogs for ASP.NET MVC: Nice post by Rob Regan that talks about a few approaches you can use to implement dialogs with jQuery UI and ASP.NET MVC.  Windows Phone 7 Free PDF eBook on Building Windows Phone 7 Applications with Silverlight: Free book that walksthrough how to use Silverlight and Visual Studio to build Windows Phone 7 applications. Hope this helps, Scott

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• Silverlight Cream for March 28, 2010 -- #823

  - by Dave Campbell

  In this Issue: Michael Washington, Andy Beaulieu, Bill Reiss, jocelyn, Shawn Wildermuth, Cameron Albert, Shawn Oster, Alex Yakhnin, ondrejsv, Giorgetti Alessandro, Jeff Handley, SilverLaw, deepm, and Kyle McClellan. Shoutouts: If I've listed this before, it's worth another... Introduction to Prototyping with SketchFlow (twelve video series) and on the same page is Creating a Beehive Game with Behaviors in Blend 3 (ten video series) Shawn Oster announced his Slides + Code + Video from ‘An Introduction to Developing Applications for Microsoft Silverlight’ from MIX10 Tim Heuer announced earlier this week: Silverlight Client for Facebook updated for Silverlight 4 RC Nikhil Kothari announced the availability of his MIX10 Talk - Slides and Code András Velvárt backed up his great MIX09 effort with MIX10.Zoomery.com... everything in one DZ effort... thanks András! Andy Beaulieu posted his material for his Code Camp 13 in Waltham: Windows Phone: Silverlight for Casual Games From SilverlightCream.com: Silverlight MVVM - The Revolution Has Begun Michael Washington did an awesome tutorial on MVVM and Silverlight creating a simple Silverlight File Manager. The post has a link to the tutorial at CodeProject... great tutorial. Windows Phone 7 + Silverlight Performance Andy Beaulieu has a post up we should all bookmark... getting a handle on the graphics performance of our app on WP7. Great examples, and external links. Space Rocks game step 6: Keyboard handling Bill Reiss has a post up about keyboard input for the WP7 game he's building ... this is Episode 6 ... you're working along with him, right? Panoramic Navigation on Windows Phone 7 with No Code! jocelyn at InnovativeSingapore (I found this by way of Shawn's post), has a Panoramic Navigation template out there for WP7 for all of us to grab... great post about it too. My First WP7 Application Shawn Wildermuth has been playing with WP7 development and has his XBOX Game library app up on the emulator... all with source of course Silverlight and Windows Phone 7 Game Cameron Albert built a web-based game called 'Shape Attack' and also did it for WP7 to compare the performance... check it out for yourself, but hey, it's game source for the phone... cool :) Changing the Onscreen Keyboard layout in Silverlight for Windows Phone using InputScope Shawn Oster has a cool post on changing the keyboard on WP7 to go along with what you're expecting the user to type... how cool is that?? Deep Zoom on WP7 Check out the quick work Alex Yakhnin made of putting DeepZoom on WP7... all source included. How to: Create a sketchy Siverlight GroupBox in Blend/SketchFlow ondrejsv has the xaml up to take Tim Greenfield's GroupBox control and insert it into SketchFlow. Silverlight / Castle Windsor – implementing a simple logging framework Giorgetti Alessandro posted about CastleWindsor for Silverlight, and a logging system inherited from LevelFilteredLogger in the absence of Log4Net. DomainDataSource in a ViewModel Jeff Handley responds to a common forum post about using DomainDataSource in a ViewModel. Read his comments on AutoLoad and ElementName Bindins. Digital Jugendstil TextEffect (Art Nouveau) - Silverlight 3 SilverLaw has a cool TagCloud demo and a UserControl he calls Art Nouveau up at the Expression Gallery... not for a business app, I don't think :) Configuring your DomainService for a Windows Phone 7 application deepm discusses RIA Services for WP7 and how to enable a WP7 app to communicate with a DomainService. Writing a Custom Filter or Parameter for DomainDataSource Kyle McClellan by way of Jeff Handley's blog, is discussing how to leverage the custom parameter types you defined in the previous version of RIA Services. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Maria Forney

  Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Michelle Kimihira

  By Maria Forney Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Major Analyst Report Chooses Oracle As An ECM Leader

  - by brian.dirking(at)oracle.com

  Oracle announced that Gartner, Inc. has named Oracle as a Leader in its latest "Magic Quadrant for Enterprise Content Management" in a press release issued this morning. Gartner's Magic Quadrant reports position vendors within a particular quadrant based on their completeness of vision and ability to execute. According to Gartner, "Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses market demand for direct delivery of the majority of core components, though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus. Leaders should drive market transformation." "To extend content governance and best practices across the enterprise, organizations need an enterprise content management solution that delivers a broad set of functionality and is tightly integrated with business processes," said Andy MacMillan, vice president, Product Management, Oracle. "We believe that Oracle's position as a Leader in this report is recognition of the industry-leading performance, integration and scalability delivered in Oracle Enterprise Content Management Suite 11g." With Oracle Enterprise Content Management Suite 11g, Oracle offers a comprehensive, integrated and high-performance content management solution that helps organizations increase efficiency, reduce costs and improve content security. In the report, Oracle is grouped among the top three vendors for execution, and is the furthest to the right, placing Oracle as the most visionary vendor. This vision stems from Oracle's integration of content management right into key business processes, delivering content in context as people need it. Using a PeopleSoft Accounts Payable user as an example, as an employee processes an invoice, Oracle ECM Suite brings that invoice up on the screen so the processor can verify the content right in the process, improving speed and accuracy. Oracle integrates content into business processes such as Human Resources, Travel and Expense, and others, in the major enterprise applications such as PeopleSoft, JD Edwards, Siebel, and E-Business Suite. As part of Oracle's Enterprise Application Documents strategy, you can see an example of these integrations in this webinar: Managing Customer Documents and Marketing Assets in Siebel. You can also get a white paper of the ROI Embry Riddle achieved using Oracle Content Management integrated with enterprise applications. Embry Riddle moved from a point solution for content management on accounts payable to an infrastructure investment - they are now using Oracle Content Management for accounts payable with Oracle E-Business Suite, and for student on-boarding with PeopleSoft e-Campus. They continue to expand their use of Oracle Content Management to address further use cases from a core infrastructure. Oracle also shows its vision in the ability to deliver content optimized for online channels. Marketers can use Oracle ECM Suite to deliver digital assets and offers as part of an integrated campaign that understands website visitors and ensures that they are given the most pertinent information and offers. Oracle also provides full lifecycle management through its built-in records management. Companies are able to manage the lifecycle of content (both records and non-records) through built-in retention management. And with the integration of Oracle ECM Suite and Sun Storage Archive Manager, content can be routed to the appropriate storage media based upon content type, usage data or other business rules. This ensures that the most accessed content is instantly available, and archived content is stored on a more appropriate medium like tape. You can learn more in this webinar - Oracle Content Management and Sun Tiered Storage. If you are interested in reading more about why Oracle was chosen as a Leader, view the Gartner Magic Quadrant for Enterprise Content Management.

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• Visual Studio 2010 SP1

  - by ScottGu

  Last week we shipped Service Pack 1 of Visual Studio 2010 and the Visual Studio Express Tools.  In addition to bug fixes and performance improvements, SP1 includes a number of feature enhancements.  This includes improved local help support, IntelliTrace support for 64-bit applications and SharePoint, built-in Silverlight 4 Tooling support in the box, unit testing support when targeting .NET 3.5, a new performance wizard for Silverlight, IIS Express and SQL CE Tooling support for web projects, HTML5 Intellisense for ASP.NET, and more.  TFS 2010 SP1 was also released last week, together with a new TFS Project Server Integration Pack and Load Test Feature Pack.  Brian Harry has a good blog post about the TFS updates here. VS 2010 SP1 Download Click here to download and install SP1 for all versions of Visual Studio (including express).  This installer examines what you have installed on your machine, and only downloads the servicing downloads necessary to update them to SP1.  The time it takes to download and update will consequently depend on what all you have installed.  Jon Galloway has a good blog post on tips to speed up the SP1 install by uninstalling unused components. Web Platform Installer Bundles In addition to the core VS 2010 SP1 installer, we have also put together two Web Platform Installer (WebPI) bundles that automate installing SP1 together with additional web-specific components: VS 2010 SP1 WebPI Bundle Visual Web Developer 2010 SP1 WebPI Bundle The above WebPI bundles automate installing: VS 2010/VWD 2010 SP1 ASP.NET MVC 3 (runtime + tools support) IIS 7.5 Express SQL Server Compact Edition 4.0 (runtime + tools support) Web Deployment 2.0 Only the components that are not already installed on your machine will be downloaded when you use the above WebPI bundles.  This means that you can run the WebPI bundle at any time (even if you have already installed SP1 or ASP.NET MVC 3) and not have to worry about wasting time downloading/installing these components again. Earlier this year I did two posts that discussed how to use IIS Express and SQL CE with ASP.NET projects in SP1.  Read the below posts to learn more about how to use them after you run the above bundles: Visual Studio 2010 SP1 and IIS Express Visual Studio 2010 SP1 and SQL CE for ASP.NET The above feature additions work with any web project type – including both ASP.NET Web Forms and ASP.NET MVC. Additional SP1 Notes Two additional notes about VS 2010 SP1: 1) One change we made between RTM and SP1 is that by default Visual Studio now uses software rendering instead of hardware acceleration when running on Windows XP.  We made this change because we’ve seen reports of (often inconsistent) performance issues caused by older video drivers.  Running in software mode eliminates these and delivers consistent speeds.  You can optionally re-enable hardware acceleration with SP1 using Visual Studio’s Tools->Options menu command – we did not remove support for HW acceleration on XP, we simply changed the default setting for it.  Jason Zander has written more details on the change and how to re-enable HW acceleration inside VS here. 2) We have discovered an issue where installing SP1 can cause TSQL intellisense within SQL Server Management Studio 2008 R2 to stop working (typing still works – but intellisense doesn’t show up).  The SQL team is investigating this now and I’ll post an update on how to fix this once more details are known.  Hope this helps, Scott P.S. I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Silverlight Cream for December 12, 2010 -- #1008

  - by Dave Campbell

  In this Issue: Michael Washington, Samuel Jack, Alfred Astort(-2-), Nokola(-2-), Avi Pilosof, Chris Klug, Pete Brown, Laurent Bugnion(-2-), and Jaime Rodriguez(-2-, -3-). Above the Fold: Silverlight: "Sharing resources and styles between projects in Silverlight" Chris Klug WP7: "Windows Phone Application Performance at Silverlight Firestarter" Jaime Rodriguez Training: "Silverlight View Model (MVVM) - A Play In One Act" Michael Washington Shoutouts: Koen Zwikstra announced the availability of the first Silverlight Spy 4 Preview 1 Gavin Wignall announced the Launch of Festive game built with Silverlight 4, hosted on Azure ... free to play. From SilverlightCream.com: Silverlight View Model (MVVM) - A Play In One Act Michael Washington has an interesting take on writing a blog post with this 'play' version of Silverlight View Models and Expression Blend with a heaping dose of Behaviors added in for flavoring. Build a Windows Phone Game in 3 days – Day 1 Samuel Jack is attempting to build a WP7 game in 3 days including downloading the tools and an XNA book... interesting to see where he's headed wth this venture. 4 of 10 - Make sure your finger can hit the target and text is legible Continuing with a series of tips from the folks reviewing apps for the marketplace via Alfred Astort is this number 4 -- touch target size and legible text. 5 of 10 - Give feedback on touch and progress within your UI Alfred Astort's number 5 is also up, and continues the touch discussion with this tip about giving the user feedback on their touch. Fantasia Painter Released for Windows Phone 7 + Tips Nokola took the release of his Fantasia Painter on WP& as an opportunity not only to blog about the fact that we can go buy it, but has a blog full of hints and tips that he gathered while working on it. Games for Windows Phone 7 Resources: Reducing Load Times, RPG Kit; Other Nokola also blogged about the release of the new games education pack, and gives up the cursor he uses in his videos after being asked... The simplest way to do design-time ViewModels with MVVM and Blend. Avi Pilosof attacks the design-time ViewModel issue in Blend with a 'no code' solution. Sharing resources and styles between projects in Silverlight Chris Klug is talking about sharing resources and styles across a large Silverlight project... near and dear to my heart at this moment. Dynamically Generating Controls in WPF and Silverlight Pete Brown has a post up that's generated some interest... creating controls at runtime... and he's demonstrating several different ways for both Silverlight and WPF #twitter for Windows Phone 7 protips (#wp7) Laurent Bugnion was posting these great tips for Twitter for WP7 and rolled all 16 of them up into a blog post... check them and the app out... Increasing touch surface (#wp7dev) Laurent Bugnion's most current post should be of great interest to WP7 devs... providing more touch surface for your user's fat fingers, err, I mean their fat fingerings :) ... great information and samples ... and interesting it is a fail point as listed by Alfred Astort above. Windows Phone Application Performance at Silverlight Firestarter This material from Jaime Rodriguez actually hit prior to his Firestarter presentation, but should be required reading for anyone doing a WP7 app... great Performance tips from the trenches... slide deck, cheat-sheet, and code. UpdateSourceTrigger on Windows Phone data bindings Another post from Jaime Rodriguez actually went through a couple revisions already.. how about a WP7 TextBox that fires notifications to the ViewModel when the text changes? ... would you like a behavior with that? Details on the Push Notification app limits Jaime Rodriguez has yet another required reading post up on Push Notification limits ... what it really entails and how you can be a good WP7 citizen by the way you program your app. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Clustering for Mere Mortals (Pt2)

  - by Geoff N. Hiten

  Planning. I could stop there and let that be the entirety post #2 in this series.  Planning is the single most important element in building a cluster and the Laptop Demo Cluster is no exception.  One of the more awkward parts of actually creating a cluster is coordinating information between Windows Clustering and SQL Clustering.  The dialog boxes show up hours apart, but still have to have matching and consistent information. Excel seems to be a good tool for tracking these settings.  My workbook has four pages: Systems, Storage, Network, and Service Accounts.  The systems page looks like this:   Name Role Software Location East Physical Cluster Node 1 Windows Server 2008 R2 Enterprise Laptop VM West Physical Cluster Node 2 Windows Server 2008 R2 Enterprise Laptop VM North Physical Cluster Node 3 (Future Reserved) Windows Server 2008 R2 Enterprise Laptop VM MicroCluster Cluster Management Interface N/A Laptop VM SQL01 High-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL02 High-Performance Standard-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL03 Standard-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM Note that everything that has a computer name is listed here, whether physical or virtual. Storage looks like this: Storage Name Instance Purpose Volume Path Size (GB) LUN ID Speed Quorum MicroCluster Cluster Quorum Quorum Q: 2     SQL01Anchor SQL01 Instance Anchor SQL01Anchor L: 2     SQL02Anchor SQL02 Instance Anchor SQL02Anchor M: 2     SQL01Data1 SQL01 SQL Data SQL01Data1 L:\MountPoints\SQL01Data1 2     SQL02Data1 SQL02 SQL Data SQL02Data1 M:\MountPoints\SQL02Data1       Starting at the left is the name used in the storage array.  It is important to rename resources at each level, whether it is Storage, LUN, Volume, or disk folder.  Otherwise, troubleshooting things gets complex and difficult.  You want to be able to glance at a resource at any level and see where it comes from and what it is connected to. Networking is the same way:   System Network VLAN  IP Subnet Mask Gateway DNS1 DNS2 East Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 East Heartbeat Cluster2   255.255.255.0       West Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 West Heartbeat Cluster2   255.255.255.0       North Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 North Heartbeat Cluster2   255.255.255.0       SQL01 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       SQL02 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       One hallmark of a poorly planned and implemented cluster is a bunch of "Local Network Connection #n" entries in the network settings page.  That lets me know that somebody didn't care about the long-term supportabaility of the cluster.  This can be critically important with Hyper-V Clusters and their high NIC counts.  Final page:   Instance Service Name Account Password Domain OU SQL01 SQL Server SVCSQL01 Baseline22 MicroAD Service Accounts SQL01 SQL Agent SVCSQL01 Baseline22 MicroAD Service Accounts SQL02 SQL Server SVC_SQL02 Baseline22 MicroAD Service Accounts SQL02 SQL Agent SVC_SQL02 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Server SVC_SQL03 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Agent SVC_SQL03 Baseline22 MicroAD Service Accounts             Installation Account           administrator            Yes.  I write down the account information.  I secure the file via NTFS, but I don't want to fumble around looking for passwords when it comes time to rebuild a node. Always fill out the workbook COMPLETELY before installing anything.  The whole point is to have everything you need at your fingertips before you begin.  The install experience is so much better and more productive with this information in place.

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• Speed up SQL Server queries with PREFETCH

  - by Akshay Deep Lamba

  Problem The SAN data volume has a throughput capacity of 400MB/sec; however my query is still running slow and it is waiting on I/O (PAGEIOLATCH_SH). Windows Performance Monitor shows data volume speed of 4MB/sec. Where is the problem and how can I find the problem? Solution This is another summary of a great article published by R. Meyyappan at www.sqlworkshops.com.  In my opinion, this is the first article that highlights and explains with working examples how PREFETCH determines the performance of a Nested Loop join.  First of all, I just want to recall that Prefetch is a mechanism with which SQL Server can fire up many I/O requests in parallel for a Nested Loop join. When SQL Server executes a Nested Loop join, it may or may not enable Prefetch accordingly to the number of rows in the outer table. If the number of rows in the outer table is greater than 25 then SQL will enable and use Prefetch to speed up query performance, but it will not if it is less than 25 rows. In this section we are going to see different scenarios where prefetch is automatically enabled or disabled. These examples only use two tables RegionalOrder and Orders.  If you want to create the sample tables and sample data, please visit this site www.sqlworkshops.com. The breakdown of the data in the RegionalOrders table is shown below and the Orders table contains about 6 million rows. In this first example, I am creating a stored procedure against two tables and then execute the stored procedure.  Before running the stored proceudre, I am going to include the actual execution plan. --Example provided by www.sqlworkshops.com --Create procedure that pulls orders based on City --Do not forget to include the actual execution plan CREATE PROC RegionalOrdersProc @City CHAR(20) AS BEGIN DECLARE @OrderID INT, @OrderDetails CHAR(200) SELECT @OrderID = o.OrderID, @OrderDetails = o.OrderDetails       FROM RegionalOrders ao INNER JOIN Orders o ON (o.OrderID = ao.OrderID)       WHERE City = @City END GO SET STATISTICS time ON GO --Example provided by www.sqlworkshops.com --Execute the procedure with parameter SmallCity1 EXEC RegionalOrdersProc 'SmallCity1' GO After running the stored procedure, if we right click on the Clustered Index Scan and click Properties we can see the Estimated Numbers of Rows is 24.    If we right click on Nested Loops and click Properties we do not see Prefetch, because it is disabled. This behavior was expected, because the number of rows containing the value ‘SmallCity1’ in the outer table is less than 25.   Now, if I run the same procedure with parameter ‘BigCity’ will Prefetch be enabled? --Example provided by www.sqlworkshops.com --Execute the procedure with parameter BigCity --We are using cached plan EXEC RegionalOrdersProc 'BigCity' GO As we can see from the below screenshot, prefetch is not enabled and the query takes around 7 seconds to execute. This is because the query used the cached plan from ‘SmallCity1’ that had prefetch disabled. Please note that even if we have 999 rows for ‘BigCity’ the Estimated Numbers of Rows is still 24.   Finally, let’s clear the procedure cache to trigger a new optimization and execute the procedure again. DBCC freeproccache GO EXEC RegionalOrdersProc 'BigCity' GO This time, our procedure runs under a second, Prefetch is enabled and the Estimated Number of Rows is 999.   The RegionalOrdersProc can be optimized by using the below example where we are using an optimizer hint. I have also shown some other hints that could be used as well. --Example provided by www.sqlworkshops.com --You can fix the issue by using any of the following --hints --Create procedure that pulls orders based on City DROP PROC RegionalOrdersProc GO CREATE PROC RegionalOrdersProc @City CHAR(20) AS BEGIN DECLARE @OrderID INT, @OrderDetails CHAR(200) SELECT @OrderID = o.OrderID, @OrderDetails = o.OrderDetails       FROM RegionalOrders ao INNER JOIN Orders o ON (o.OrderID = ao.OrderID)       WHERE City = @City       --Hinting optimizer to use SmallCity2 for estimation       OPTION (optimize FOR (@City = 'SmallCity2'))       --Hinting optimizer to estimate for the currnet parameters       --option (recompile)       --Hinting optimize not to use histogram rather       --density for estimation (average of all 3 cities)       --option (optimize for (@City UNKNOWN))       --option (optimize for UNKNOWN) END GO Conclusion, this tip was mainly aimed at illustrating how Prefetch can speed up query execution and how the different number of rows can trigger this.

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• Use Any Folder For Your Ubuntu Desktop (Even a Dropbox Folder)

  - by Trevor Bekolay

  By default, Ubuntu creates a folder called Desktop in your home directory that gets displayed on your desktop. What if you want to use something else, like your Dropbox folder? Here we look at how to use any folder for your desktop. Not only can you change your desktop folder, you can change the location of any other folder Ubuntu creates for you in your home folder, like Documents or Music – and this works in any Linux distribution using the Gnome desktop manager. In this example, we’re going to change desktop to show our Dropbox folder. Open your home folder in a File Browser by clicking on Places > Home Folder. In the Home Folder, open the .config folder. By default, .config is hidden, so you may have to show hidden folders (temporarily) by clicking on View > Show Hidden Files. Then open the .config folder by double-clicking on it. Now open the user-dirs.dirs file… If double-clicking on it does not open it in a text editor, right-click on it and choose Open with Other Application… and find a text editor like Gedit. Change the entry associated with XDG_DESKTOP_DIR to the folder you want to be shown as your desktop. In our case, this is $HOME/Dropbox. Note: The “~” shortcut for the home directory won’t work in this file (use $HOME for that), but an absolute path (i.e. a path starting with “/”) will work. Feel free to change the locations of the other folders as well. Save and close user-dirs.dirs. At this point you can either log off and then log back on to get your desktop back, or open a terminal window Applications > Accessories > Terminal and enter: killall nautilus Nautilus (the file manager in Gnome) will restart itself and display your newly chosen folder as the desktop! This is a cool trick to use any folder for your Ubuntu desktop. What did you use as your desktop folder? Let us know in the comments! Similar Articles Productive Geek Tips Sync Your Pidgin Profile Across Multiple PCs with DropboxAdd "My Dropbox" to Your Windows 7 Start MenuCreate a Keyboard Shortcut to Access Hidden Desktop Icons and FilesAdd "My Computer" to Your Windows 7 / Vista TaskbarCheck your Disk Usage on Ubuntu with Disk Usage Analyzer TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Use Flixtime To Create Video Slideshows Creating a Password Reset Disk in Windows Bypass Waiting Time On Customer Service Calls With Lucyphone MELTUP – "The Beginning Of US Currency Crisis And Hyperinflation" Enable or Disable the Task Manager Using TaskMgrED Explorer++ is a Worthy Windows Explorer Alternative

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• List of available whitepapers as at 04 May 2010

  - by Anthony Shorten

  The following table lists the whitepapers available, from My Oracle Support, for any Oracle Utilities Application Framework based product: KB Id Document Title Contents 559880.1 ConfigLab Design Guidelines Whitepaper outlining how to design and implement a ConfigLab solution. 560367.1 Technical Best Practices for Oracle Utilities Application Framework Based Products Whitepaper summarizing common technical best practices used by partners, implementation teams and customers.  560382.1 Performance Troubleshooting Guideline Series A set of whitepapers on tracking performance at each tier in the framework. The individual whitepapers are as follows: Concepts - General Concepts and Performance Troublehooting processes Client Troubleshooting - General troubleshooting of the browser client with common issues and resolutions. Network Troubleshooting - General troubleshooting of the network with common issues and resolutions. Web Application Server Troubleshooting - General troubleshooting of the Web Application Server with common issues and resolutions. Server Troubleshooting - General troubleshooting of the Operating system with common issues and resolutions. Database Troubleshooting - General troubleshooting of the database with common issues and resolutions. Batch Troubleshooting - General troubleshooting of the background processing component of the product with common issues and resolutions. 560401.1 Software Configuration Management Series  A set of whitepapers on how to manage customization (code and data) using the tools provided with the framework. The individual whitepapers are as follows: Concepts - General concepts and introduction. Environment Management - Principles and techniques for creating and managing environments. Version Management - Integration of Version control and version management of configuration items.  Release Management - Packaging configuration items into a release.  Distribution - Distribution and installation of  releases across environments  Change Management - Generic change management processes for product implementations. Status Accounting -Status reporting techniques using product facilities.  Defect Management -Generic defect management processes for product implementations. Implementing Single Fixes - Discussion on the single fix architecture and how to use it in an implementation. Implementing Service Packs - Discussion on the service packs and how to use them in an implementation. Implementing Upgrades - Discussion on the the upgrade process and common techniques for minimizing the impact of upgrades. 773473.1 Oracle Utilities Application Framework Security Overview Whitepaper summarizing the security facilities in the framework. Updated for OUAF 4.0.1 774783.1 LDAP Integration for Oracle Utilities Application Framework based products Whitepaper summarizing how to integrate an external LDAP based security repository with the framework.  789060.1 Oracle Utilities Application Framework Integration Overview Whitepaper summarizing all the various common integration techniques used with the product (with case studies). 799912.1 Single Sign On Integration for Oracle Utilities Application Framework based products Whitepaper outlining a generic process for integrating an SSO product with the framework. 807068.1 Oracle Utilities Application Framework Architecture Guidelines This whitepaper outlines the different variations of architecture that can be considered. Each variation will include advice on configuration and other considerations. 836362.1 Batch Best Practices for Oracle Utilities Application Framework based products This whitepaper oulines the common and best practices implemented by sites all over the world. Updated for OUAF 4.0.1 856854.1 Technical Best Practices V1 Addendum  Addendum to Technical Best Practices for Oracle Utilities Application Framework Based Products containing only V1.x specific advice. 942074.1 XAI Best Practices This whitepaper outlines the common integration tasks and best practices for the Web Services Integration provided by the Oracle Utilities Application Framework. Updated for OUAF 4.0.1 970785.1 Oracle Identity Manager Integration Overview This whitepaper outlines the principals of the prebuilt intergration between Oracle Utilities Application Framework Based Products and Orade Identity Manager used to provision user and user group secuity information 1068958.1 Production Environment Configuration Guidelines (New!) Whitepaper outlining common production level settings for the products

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• Write TSQL, win a Kindle.

  - by Fatherjack

  So recently Red Gate launched sqlmonitormetrics.red-gate.com and showed the world how to embed your own scripts harmoniously in a third party tool to get the details that you want about your SQL Server performance. The site has a way to submit your own metrics and take a copy of the ones that other people have submitted to build a library of code to keep track of key metrics of your servers performance. There have been several submissions already but they have now launched a competition to provide an incentive for you to get creative and show us what you can do with a bit of TSQL and the SQL Monitor framework*. What’s it worth? Well, if you are one of the 3 winners then you get to choose either a Kindle Fire or $199. How do you win? Simply write the T-SQL for a SQL Monitor custom metric and the relevant description and introduction for it and submit it via  sqlmonitormetrics.red-gate.com before 14th Sept 2012 and then sit back and wait while the judges review your code and your aims in writing the metric. Who are the judges and how will they judge the metrics? There are two judges for this competition, Steve Jones (Microsoft SQL Server MVP, co-founder of SQLServerCentral.com, author, blogger etc) and Jonathan Allen (um, yeah, Steve has done all the good stuff, I’m here by good fortune). We will be looking to rate the metrics on each of 3 criteria: how the metric can help with performance tuning SQL Server. how having the metric running enables DBA’s to meet best practice. how interesting /original the idea for the metric is. Our combined decision will be final etc etc **  What happens to my metric? Any metrics submitted to the competition will be automatically entered into the site library and become available for sharing once the competition is over. You’ll get full credit for metrics you submit regardless of the competition results. You can enter as many metrics as you like. How long does it take? Honestly? Once you have the T-SQL sorted then so long as you can type your name and your email address you are done : http://sqlmonitormetrics.red-gate.com/share-a-metric/ What can I monitor? If you really really want a Kindle or $199 (and let’s face it, who doesn’t? ) and are momentarily stuck for inspiration, take a look at these example custom metrics that have been written by Stuart Ainsworth, Fabiano Amorim, TJay Belt, Louis Davidson, Grant Fritchey, Brad McGehee and me  to start the library off. There are some great pieces of TSQL in those metrics gathering important stats about how SQL Server is performing.   * – framework may not be the best word here but I was under pressure and couldnt think of a better one. If you prefer try ‘engine’, or ‘application’? I don’t know, pick something that makes sense to you. ** – for the full (legal) version of the rules check the details on sqlmonitormetrics.red-gate.com or send us an email if you want any point clarified. Disclaimer – Jonathan is a Friend of Red Gate and as such, whenever they are discussed, will have a generally positive disposition towards Red Gate tools. Other tools are often available and you should always try others before you come back and buy the Red Gate ones. All code in this blog is provided “as is” and no guarantee, warranty or accuracy is applicable or inferred, run the code on a test server and be sure to understand it before you run it on a server that means a lot to you or your manager.

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• Today at Oracle OpenWorld 2012

  - by Scott McNeil

  We have another full day of great Oracle OpenWorld keynotes, sessions, demos and customer presentations in the Seen and Be Heard threater. Here's a quick run down of what's happening today with Oracle Enterprise Manager 12c: Download the Oracle Enterprise Manager 12c OpenWorld schedule (PDF) Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) General Session Tues 2 Oct, 2012 Time Title Location 11:45 AM - 12:45 PM General Session: Using Oracle Enterprise Manager to Manage Your Own Private Cloud Moscone South - 103* 1:15 PM - 2:15 PM General Session: Breakthrough Efficiency in Private Cloud Infrastructure Moscone West - 3014 Conference Session Tues 2 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Oracle Exadata/Oracle Enterprise Manager 12c: Journey into Oracle Database Cloud Moscone West - 3018 10:15 AM - 11:15 AM Bulletproof Your Application Upgrades with Secure Data Masking and Subsetting Moscone West - 3020 10:15 AM - 11:15 AM Oracle Enterprise Manager 12c: Architecture Deep Dive, Tips, and Techniques Moscone South - 303 11:45 AM - 12:45 PM RDBMS Forensics: Troubleshooting with Active Session History Moscone West - 3018 11:45 AM - 12:45 PM Building and Operationalizing Your Data Center Environment with Oracle Exalogic Moscone South - 309 11:45 AM - 12:45 PM Securely Building a National Electronic Health Record: Singapore Case Study Westin San Francisco - Concordia 1:15 PM - 2:15 PM Managing Heterogeneous Environments with Oracle Enterprise Manager Moscone West - 3018 1:15 PM - 2:15 PM Complete Oracle WebLogic Server Management with Oracle Enterprise Manager 12c Moscone South - 309 1:15 PM - 2:15 PM Database Lifecycle Management with Oracle Enterprise Manager 12c Moscone West - 3020 1:15 PM - 2:15 PM Best Practices, Key Features, Tips, Techniques for Oracle Enterprise Manager 12c Upgrade Moscone South - 307 1:15 PM - 2:15 PM Enterprise Cloud with CSC’s Foundation Services for Oracle and Oracle Enterprise Manager 12c Moscone South - 236 5:00 PM - 6:00 PM Deep Dive 3-D on Oracle Exadata Management: From Discovery to Deployment to Diagnostics Moscone West - 3018 5:00 PM - 6:00 PM Everything You Need to Know About Monitoring and Troubleshooting Oracle GoldenGate Moscone West - 3005 5:00 PM - 6:00 PM Oracle Enterprise Manager 12c: The Nerve Center of Oracle Cloud Moscone West - 3020 5:00 PM - 6:00 PM Advanced Management of Oracle E-Business Suite with Oracle Enterprise Manager Moscone West - 2016 5:00 PM - 6:00 PM Oracle Enterprise Manager 12c Cloud Control Performance Pages: Falling in Love Again Moscone West - 3014 Hands-on Labs Tues 2 Oct, 2012 Time Title Location 10:15 AM - 12:45 PM Managing the Cloud with Oracle Enterprise Manager 12c Marriott Marquis - Salon 5/6 1:15 PM - 2:15 PM Database Performance Tuning Hands-on Lab Marriott Marquis - Salon 5/6 Scene and Be Heard Theater Session Tues 2 Oct, 2012 Time Title Location 10:30 AM - 10:50 AM Start Small, Grow Big: Hands-On Oracle Private Cloud—A Step-by-Step Guide Moscone South Exhibition Hall - Booth 2407 12:30 PM - 12:50 PM Blue Medora’s Oracle Enterprise Manager Plug-in for VMware vSphere Monitoring Moscone South Exhibition Hall - Booth 2407 Demos Demo Location Application and Infrastructure Testing Moscone West - W-092 Automatic Application and SQL Tuning Moscone South, Left - S-042 Automatic Fault Diagnostics Moscone South, Left - S-036 Automatic Performance Diagnostics Moscone South, Left - S-033 Complete Care for Oracle Using My Oracle Support Moscone South, Left - S-031 Complete Cloud Lifecycle Management Moscone North, Upper Lobby - N-019 Complete Database Lifecycle Management Moscone South, Left - S-030 Comprehensive Infrastructure as a Service via Oracle Enterprise Manager Moscone South, Left - S-045 Data Masking and Data Subsetting Moscone South, Left - S-034 Database Testing with Oracle Real Application Testing Moscone South, Left - S-041 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Mission-Critical, SPARC-Powered Infrastructure as a Service Moscone South, Center - S-157 Oracle E-Business Suite, Siebel, JD Edwards, and PeopleSoft Management Moscone West - W-084 Oracle Enterprise Manager Cloud Control 12c Overview Moscone South, Left - S-039 Oracle Enterprise Manager: Complete Data Center Management Moscone South, Left - S-040 Oracle Exadata Management Moscone South, Center - Oracle Exalogic Management Moscone South, Center - Oracle Fusion Applications Management Moscone West - W-018 Oracle Real User Experience Insight Moscone South, Right - S-226 Oracle WebLogic Server Management and Java Diagnostics Moscone South, Right - S-206 Platform as a Service Using Oracle Enterprise Manager Moscone North, Upper Lobby - N-020 SOA Management Moscone South, Right - S-225 Self-Service Application Testing on Private and Public Clouds Moscone West - W-110 Oracle OpenWorld Music Festival New this year is Oracle’s first annual Oracle OpenWorld Musical Festival, featuring some of today's breakthrough musicians from around the country and the world. It's five nights of back-to-back performances in the heart of San Francisco—free to registered attendees. See the lineup Not Heading to OpenWorld—Watch it Live! Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager Cloud Control12c Mobile app

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• Proactive Support Sessions at OUG London and OUG Ireland

  - by THE

  .conf td { width: 350px; border: 1px solid black; background-color: #ffcccc; } table { border: 1px solid black; } tr { border: 0px solid black; } td { border: 1px solid black; padding: 5px; } Oracle Proactive Support Technology is proud to announce that two members of its team will be speaking at the UK and Ireland User Group Conferences this year. Maurice and Greg plan to run the following sessions (may be subject to change): Maurice Bauhahn OUG Ireland BI & EPM and Technology Joint SIG Meeting 20 November 2012 BI&EPM SIG event in Ireland (09:00-17:00) and OUG London EPM & Hyperion Conference 2012 Tuesday 23rd to Wednesday 24th Oct 2012 Profit from Oracle Diagnostic Tools Embedded in EPM Oracle bundles in many of its software suites valuable toolsets to collect logs and settings, slice/dice error messages, track performance, and trace activities across services. Become familiar with several enterprise-level diagnostic tools embedded in Enterprise Performance Management (Enterprise Manager Fusion Middleware Control, Remote Diagnostic Agent, Dynamic Monitoring Service, and Oracle Diagnostic Framework). Expedite resolution of Service Requests as you learn to upload output from these tools to My Oracle Support. Who will benefit from attending the session? Geeks will find this most beneficial, but anyone who raises Oracle technical service requests will learn valuable pointers that may speed resolution. The focus is on the EPM stack, but this session will benefit almost everyone who needs to drill deeper into Oracle software environments. What will delegates learn from the session? Delegates who participate in this session will learn: How to access and run Remote Diagnostic Agent, Enterprise Manager Fusion Middleware Control, Dynamic Monitoring Service, and Oracle Diagnostic Framework. How to exploit the strengths of each tool. How to pass the outputs to My Oracle Support. How to restrict exposure of sensitive information. OUG Ireland BI & EPM and Technology Joint SIG Meeting 20 November 2012 BI&EPM SIG event in Ireland (09:00-17:00) and OUG London EPM & Hyperion Conference 2012 Tuesday 23rd to Wednesday 24th Oct 2012 Using EPM-Specific Troubleshooting Tools EPM developers have created a number of EPM-specific tools to collect logs and configuration files, centralize configuration information, and validate a configured installation (Ziplogs, EPM Registry Editor, [Deployment Report, Registry Cleanup Utility, Reset Configuration Tool, EPMSYS Hostname Check] and Validate [EPM System Diagnostic]). Learn how to use these tools on your own or to expedite Service Request resolution. Who will benefit from attending the session? Anyone who monitors Oracle EPM environments or raises service requests will learn valuable lessons that could speed resolution of those requests. Anyone from novices to experts will benefit from this review of custom troubleshooting EPM tools. What will delegates learn from the session? Learn where to locate and start EPM troubleshooting tools created by EPM developers Learn how to collect and upload outputs of EPM troubleshooting tools. Adapt to history of changes in these tools across time and version. Learn how to make critical changes in configurations. Grzegorz Reizer OUG London EPM & Hyperion Conference 2012 Tuesday 23rd to Wednesday 24th Oct 2012 EPM 11.1.2.2: Detailed overview of new features and improvements in Financial Management products. This presentation is a detailed overview of new features and improvements introduced in Enterprise Performance Management 11.1.2.2 for Financial Management products (Hyperion Financial Managment, Hyperion Planning, Financial Close Management). The presentation will cover a number of new product features from recently introduced configurable dimensionality in HFM to new functionality enhancements in Planning. We'll close the session with an overview of upgrade options from earlier product releases.

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• Healthcare and Distributed Data Don't Mix

  - by [email protected]

  How many times have you heard the story?  Hard disk goes missing, USB thumb drive goes missing, laptop goes missing...Not a week goes by that we don't hear about our data going missing...  Healthcare data is a big one, but we hear about credit card data, pricing info, corporate intellectual property...  When I have spoken at Security and IT conferences part of my message is "Why do you give your users data to lose in the first place?"  I don't suggest they can't have access to it...in fact I work for the company that provides the premiere data security and desktop solutions that DO provide access.  Access isn't the issue.  'Keeping the data' is the issue.We are all human - we all make mistakes... I fault no one for having their car stolen or that they dropped a USB thumb drive. (well, except the thieves - I can certainly find some fault there)  Where I find fault is in policy (or lack thereof sometimes) that allows users to carry around private, and important, data with them.  Mr. Director of IT - It is your fault, not theirs.  Ms. CSO - Look in the mirror.It isn't like one can't find a network to access the data from.  You are on a network right now.  How many Wireless ones (wifi, mifi, cellular...) are there around you, right now?  Allowing employees to remove data from the confines of (wait for it... ) THE DATA CENTER is just plain indefensible when it isn't required.  The argument that the laptop had a password and the hard disk was encrypted is ridiculous.  An encrypted drive tells thieves that before they sell the stolen unit for $75, they should crack the encryption and ascertain what the REAL value of the laptop is... credit card info, Identity info, pricing lists, banking transactions... a veritable treasure trove of info people give away on an 'encrypted disk'.What started this latest rant on lack of data control was an article in Government Health IT that was forwarded to me by Denny Olson, an Oracle Principal Sales Consultant in Minnesota.  The full article is here, but the point was that a couple laptops went missing in a couple different cases, and.. well... no one knows where the data is, and yes - they were loaded with patient info.  What were you thinking?Obviously you can't steal data form a Sun Ray appliance... since it has no data, nor any storage to keep the data on, and Secure Global Desktop allows access from Macs, Linux and Windows client devices...  but in all cases, there is no keeping the data unless you explicitly allow for it in your policy.   Since you can get at the data securely from any network, why would you want to take personal responsibility for it?  Both Sun Rays and Secure Global Desktop are widely used in Healthcare... but clearly not widely enough.We need to do a better job of getting the message out -  Healthcare (or insert your business type here) and distributed data don't mix. Then add Hot Desking and 'follow me printing' and you have something that Clinicians (and CSOs) love.Thanks for putting up my blood pressure, Denny.

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• Oracle Products Reflect Key Trends Shaping Enterprise 2.0

  - by kellsey.ruppel(at)oracle.com

  Following up on his predictions for 2011, we asked Enterprise 2.0 veteran Andy MacMillan to map out the ways Oracle solutions are at the forefront of industry trends--and how Oracle customers can benefit in the coming year. 1. Increase organizational awareness | Oracle WebCenter Suite Oracle WebCenter Suite provides a unique set of capabilities to drive organizational awareness. In particular, the expansive activity graph connects users directly to key enterprise applications, activities, and interests. In this way, applicable and critical business information is automatically and immediately visible--in the context of key tasks--via real-time dashboards and comprehensive reporting. Oracle WebCenter Suite also integrates key E2.0 services, such as blogs, wikis, and RSS feeds, into critical business processes, including back-office systems of records such as ERP and CRM systems. 2. Drive online customer engagement | Oracle Real-Time Decisions With more and more business being conducted on the Web, driving increased online customer engagement becomes a critical key to success. This effort is usually spearheaded by an increasingly important executive role, the Head of Online, who usually reports directly to the CMO. To help manage the Web experience online, Oracle solutions are driving a new kind of intelligent social commerce by combining Oracle Universal Content Management, Oracle WebCenter Services, and Oracle Real-Time Decisions with leading e-commerce and product recommendations. Oracle Real-Time Decisions provides multichannel recommendations for content, products, and services--including seamless integration across Web, mobile, and social channels. The result: happier customers, increased customer acquisition and retention, and improved critical success metrics such as shopping cart abandonment. 3. Easily build composite applications | Oracle Application Development Framework Thanks to the shared user experience strategy across Oracle Fusion Middleware, Oracle Fusion Applications and many other Oracle Applications, customers can easily create real, customer-specific composite applications using Oracle WebCenter Suite and Oracle Application Development Framework. Oracle Application Development Framework components provide modular user interface components that can build rich, social composite applications. In addition, a broad set of components spanning BPM, SOA, ECM, and beyond can be quickly and easily incorporated into composite applications. 4. Integrate records management into a global content platform | Oracle Enterprise Content Management 11g Oracle Enterprise Content Management 11g provides leading records management capabilities as part of a unified ECM platform for managing records, documents, Web content, digital assets, enterprise imaging, and application imaging. This unique strategy provides comprehensive records management in a consistent, cost-effective way, and enables organizations to consolidate ECM repositories and connect ECM to critical business applications. 5. Achieve ECM at extreme scale | Oracle WebLogic Server and Oracle Exadata To support the high-performance demands of a unified and rationalized content platform, Oracle has pioneered highly scalable and high-performing ECM infrastructures. Two innovations in particular helped make this happen. The core ECM platform itself moved to an Enterprise Java architecture, so organizations can now use Oracle WebLogic Server for enhanced scalability and manageability. Oracle Enterprise Content Management 11g can leverage Oracle Exadata for extreme performance and scale. Likewise, Oracle Exalogic--Oracle's foundation for cloud computing--enables extreme performance for processor-intensive capabilities such as content conversion or dynamic Web page delivery. Learn more about Oracle's Enterprise 2.0 solutions.

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• links for 2010-12-08

  - by Bob Rhubart

  What's a data architect? A comic dialog by one who knows: Oracle ACE Director Lewis Cunningham. Webcast: Oracle Business Intelligence Forum - December 15, 2010 at 9:00 am PT "The Oracle Business Intelligence Online Forum is a half-day virtual event that offers you a unique opportunity to see, in one place, the full portfolio of Oracle’s Business Intelligence (BI) offerings, and to learn what sets Oracle apart from the rest. Hear Oracle executives and industry analyst, Howard Dresner, present the current state of Business Intelligence, along with a series of customers who will share their case studies of putting analytics in action." Oracle Rolls Out Private Cloud Architecture And World-Record Transaction Performance | Forrester Blogs "Exadata has been dealt with extensively in other venues, both inside Forrester and externally, and appears to deliver the goods for I&O groups who require efficient consolidation and maximum performance from an Oracle database environment." -- Richard Fichera, Forrester Seven ways to get things started: Java EE Startup Classes with GlassFish and WebLogic "This is a blog about a topic that I realy don't like. But it comes across my ways over and over again and it's no doubt that you need it from time to time. Enough reasons for me to collect some information about it and publish it for your reference. I am talking about Startup-/Shutdown classes with Java EE applications or servers." -- Oracle ACE Director Markus "@myfear" Eisele." Monitoring Undelivered Messages in BPEL in SOA 10g (Antony Reynolds' Blog) "I am currently working with a client that wants to know how many undelivered messages they have, and if it reaches a certain threshold then they wants to alert the operator. To do this they plan on using the Enterprise Manager alert functions, but first they needs to know how many undelivered instances are out there." SOA author Antony Reynolds VirtualBox Appliances for Developers "Developers can simply download a few files, assemble them with a script , and then import and run the resulting pre-built VM in VirtualBox. This makes starting with these technologies even easier. Each appliance contains some Hands-On-Labs to start learning." -- Peter Paul van de Beek Oracle UCM 11g Remote Intradoc Client (RIDC) Integration with Oracle ADF 11g "It's great we have out of the box WebCenter ADF task flows for document management in UCM. However, for complete business scenario implementations, usually it's not enough and we need to manage Content Repository programmatically. This can be achieved through Remote Intradoc Client (RIDC) API. It's quite hard to find any practical information about this API, but I managed to get code for UCM folder creation/removal and folder information." -- Oracle ACE Director Andrejus Baranovskis Interview with Java Champion Matjaz B. Juric on Cloud Computing, SOA, and Java EE 6 "Matjaz Juric of Slovenia, head of the Cloud Computing and SOA Competence Centre at the University of Maribor, and professor at the University of Ljubljana, shares insights about cloud computing, SOA and Java EE 6." White Paper: Oracle Complex Event Processing High Availability "This whitepaper describes the high availability (HA) solutions available in Oracle CEP 11g Release 1 Patch Set 2 and  presents the results of a benchmark study demonstrating the performance of the Oracle CEP HA solutions."

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• Monitor System Resources from the Windows 7 Taskbar

  - by Asian Angel

  The problem with most system monitoring apps is that they get covered up with all of your open windows, but you can solve that problem by adding monitoring apps to the Taskbar. Setting Up & Using SuperbarMonitor All of the individual monitors and the .dll files necessary to run them come in a single zip file for your convenience. Simply unzip the contents, add them to an appropriate “Program Files Folder”, and create shortcuts for the monitors that you would like to use on your system. For our example we created shortcuts for all five monitors and set the shortcuts up in their own “Start Menu Folder”. You can see what the five monitors (Battery, CPU, Disk, Memory, & Volume) look like when running…they are visual in appearance without text to clutter up the looks. The monitors use colors (red, green, & yellow) to indicate the amount of resources being used for a particular category. Note: Our system is desktop-based but the “Battery Monitor” was shown for the purposes of demonstration…thus the red color seen here. Hovering the mouse over the “Battery, CPU, Disk, & Memory Monitors” on our system displayed a small blank thumbnail. Note: The “Battery Monitor” may or may not display more when used on your laptop. Going one step further and hovering the mouse over the thumbnails displayed a small blank window. There really is nothing that you will need to worry with outside of watching the color for each individual monitor. Nice and simple! The one monitor with extra features on the thumbnail was the “Volume Monitor”. You can turn the volume down, up, on, or off from here…definitely useful if you have been wanting to hide the “Volume Icon” in the “System Tray”. You can also pin the monitors to your “Taskbar” if desired. Keep in mind that if you do close any of the monitors they will “temporarily” disappear from the “Taskbar” until the next time they are started. Note: If you want the monitors to start with your system each time you will need to add the appropriate shortcuts to the “Startup Sub-menu” in your “Start Menu”. Conclusion If you have been wanting a nice visual way to monitor your system’s resources then SuperbarMonitor is definitely worth trying out. Links Download SuperbarMonitor Similar Articles Productive Geek Tips Monitor CPU, Memory, and Disk IO In Windows 7 with Taskbar MetersUse Windows Vista Reliability Monitor to Troubleshoot CrashesTaskbar Eliminator Does What the Name Implies: Hides Your Windows TaskbarBring Misplaced Off-Screen Windows Back to Your Desktop (Keyboard Trick)How To Fix System Tray Tooltips Not Displaying in Windows XP TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Follow Finder Finds You Twitter Users To Follow Combine MP3 Files Easily QuicklyCode Provides Cheatsheets & Other Programming Stuff Download Free MP3s from Amazon Awe inspiring, inter-galactic theme (Win 7) Case Study – How to Optimize Popular Wordpress Sites

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• T-SQL in Chicago – the LobsterPot teams with DataEducation

  - by Rob Farley

  In May, I’ll be in the US. I have board meetings for PASS at the SQLRally event in Dallas, and then I’m going to be spending a bit of time in Chicago. The big news is that while I’m in Chicago (May 14-16), I’m going to teach my “Advanced T-SQL Querying and Reporting: Building Effectiveness” course. This is a course that I’ve been teaching since the 2005 days, and have modified over time for 2008 and 2012. It’s very much my most popular course, and I love teaching it. Let me tell you why. For years, I wrote queries and thought I was good at it. I was a developer. I’d written a lot of C (and other, more fun languages like Prolog and Lisp) at university, and then got into the ‘real world’ and coded in VB, PL/SQL, and so on through to C#, and saw SQL (whichever database system it was) as just a way of getting the data back. I could write a query to return just about whatever data I wanted, and that was good. I was better at it than the people around me, and that helped. (It didn’t help my progression into management, then it just became a frustration, but for the most part, it was good to know that I was good at this particular thing.) But then I discovered the other side of querying – the execution plan. I started to learn about the translation from what I’d written into the plan, and this impacted my query-writing significantly. I look back at the queries I wrote before I understood this, and shudder. I wrote queries that were correct, but often a long way from effective. I’d done query tuning, but had largely done it without considering the plan, just inferring what indexes would help. This is not a performance-tuning course. It’s focused on the T-SQL that you read and write. But performance is a significant and recurring theme. Effective T-SQL has to be about performance – it’s the biggest way that a query becomes effective. There are other aspects too though – such as using constructs better. For example – I can write code that modifies data nicely, but if I haven’t learned about the MERGE statement and the way that it can impact things, I’m missing a few tricks. If you’re going to do this course, a good place to be is the situation I was in a few years before I wrote this course. You’re probably comfortable with writing T-SQL queries. You know how to make a SELECT statement do what you need it to, but feel there has to be a better way. You can write JOINs easily, and understand how to use LEFT JOIN to make sure you don’t filter out rows from the first table, but you’re coding blind. The first module I cover is on Query Execution. Take a look at the Course Outline at Data Education’s website. The first part of the first module is on the components of a SELECT statement (where I make you think harder about GROUP BY than you probably have before), but then we jump straight into Execution Plans. Some stuff on indexes is in there too, as is simplification and SARGability. Some of this is stuff that you may have heard me present on at conferences, but here you have me for three days straight. I’m sure you can imagine that we revisit these topics throughout the rest of the course as well, and you’d be right. In the second and third modules we look at a bunch of other aspects, including some of the T-SQL constructs that lots of people don’t know, and various other things that can help your T-SQL be, well, more effective. I’ve had quite a lot of people do this course and be itching to get back to work even on the first day. That’s not a comment about the jokes I tell, but because people want to look at the queries they run. LobsterPot Solutions is thrilled to be partnering with Data Education to bring this training to Chicago. Visit their website to register for the course. @rob_farley

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• UPK Hands-on Labs at OHUG

  - by Karen Rihs

  Going to OHUG, June 18-22? Be sure to attend one or more UPK hands-on labs! Choose from Basic, Advanced, What's New, and Prebuilt Content!   Oracle User Productivity Kit 11.1 Workshop – Basic Stephen Armbruster, Oracle Corporation June 19, 2012, 11:00 a.m. – 12:00 p.m. June 20, 2012, 4:30 – 5:30 p.m. The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor-led training materials, web-based training materials, role-based performance support, and complete documentation. Also provided is the UPK Developer, which serves as a single-source development and customization tool to enable rapid content creation and customization. The User Productivity Kit delivers: Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade User Acceptance test scripts to help test applications prior to go-live State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, and web-based training to fit organizational needs Live-application performance support with transactional and procedural information to maximize user efficiency. By registering for this hands-on UPK workshop, participants will use UPK to build an application job aid and simulation that can be used as performance support for the application. But hurry, space is limited! Oracle User Productivity Kit 11.1 Workshop – Advanced Stephen Armbruster, Oracle Corporation June 20, 2012, 1:30 – 2:30 p.m. This special workshop is for those already familiar with UPK and will cover advanced concepts. In this workshop, you will gain an in-depth knowledge of working with the UPK Developer. Following this workshop, you will be able to: Create publishing categories Add a logo to a publishing project Publish using the newly created category Configure your own library view Manage topic history in a multi-user environment Oracle User Productivity Kit 11.1 Workshop – What’s NEW! Stephen Armbruster, Oracle Corporation June 19, 2012, 1:30 – 2:30 p.m. June 21, 2012, 1:00 – 2:00 p.m. This special workshop is for those already familiar with UPK and will focus on the new features included in the latest version 11.1. In this workshop, you will review most of the new features included in the UPK Developer. Oracle User Productivity Kit 11.1 Workshop – Prebuilt Content Stephen Armbruster, Oracle Corporation June 19, 2012, 4:30 – 5:30 p.m. June 21, 2012, 2:15 – 3:15 p.m. This special workshop is for those already familiar with UPK and will focus on the latest version 11.1. At the end of this workshop, you will be able to demonstrate how to: Import prebuilt content Modify content frames Add a decision frame Translate a topic into Spanish Stephen Armbruster is a principal sales consultant, specializing in HCM and UPK applications for Oracle over the past twelve years. In addition to his current role, he serves as an ambassador for the Fusion User Experience (UX) team and is tasked with evangelizing the UX for end users across all Oracle brands (Fusion, PSFT, JDE, and EBS).  He is also a trusted advisor to Oracle’s Product Management teams related to Learning Management Systems (LMS). Prior to joining Oracle, he was an instructor as well as an instructional technologist working in the medical diagnostics, high tech, and information management industries. As an expert in both LMS and UPK, he regularly speaks at Oracle conferences including Oracle OpenWorld and OHUG on topics that span using Oracle solutions to accomplish employee training, certification, and user adoption. His presentations are both entertaining and engaging.

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