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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• Oracle Enterprise Manager 12c Integration With Oracle Enterprise Manager Ops Center 11g

  - by Scott Elvington

  In a blog entry earlier this year, we announced the availability of the Ops Center 11g plug-in for Enterprise Manager 12c. In this article I will walk you through the process of deploying the plug-in on your existing Enterprise Manager agents and show you some of the capabilities the plug-in provides. We'll also look at the integration from the Ops Center perspective. I will show you how to set up the connection to Enterprise Manager and give an overview of the information that is available. Installing and Configuring the Ops Center Plug-in The plug-in is available for download from the Self Update page (Setup ? Extensibility ? Self Update). The plug-in name is “Ops Center Infrastructure stack”. Once you have downloaded the plug-in you can navigate to the Plug-In management page (Setup ? Extensibility ? Plug-ins) to begin deployment. The plug-in must first be deployed on the Management Server. You will need to provide the repository password of the SYS user in order to deploy the plug-in to the Management Server. There are a few pre-requisites that need to be completed on the Ops Center side before the plug-in can be deployed and configured on the desired Enterprise Manager agents. Any servers, whether physical or virtual, for which you wish to see metrics and alerts need to be managed by Ops Center. This means that the Operating System needs to have an Ops Center management agent installed as a minimum. The plug-in can provide even more value when Ops Center is also managing the other “layers of the stack”, for example the service processor, the blade chassis or the XSCF of an M-Series server. The more information that Ops Center has about the stack, the more information that will be visible within Enterprise Manager via the plug-in. In order to access the information within Ops Center, the plug-in requires a user to connect as. This user does not require any particular Ops Center permissions or roles, it simply needs to exist. You can create a specific “EMPlugin” user within Ops Center or use an existing user. Oracle recommends creating a specific, non-privileged user account within Ops Center for this purpose. From the Ops Center Administration section, select Enterprise Controller, click the Users tab and finally click the Add User icon to create the desired user account. For the purpose of this article I have discovered and managed the OS and service processor of the server where my Enterprise Manager 12c installation is hosted. With the plug-in deployed to the Management Server and the setup done within Ops Center, we're now ready to deploy the plug-in to the agents and configure the targets to communicate with the Ops Center Enterprise Controller. From the Setup menu select Add Targets then Add Targets Manually. Select the bottom radio button “Add Targets Manually by Specifying Target Monitoring Properties”, select Infrastructure Stack from the Target Type dropdown and finally, select the Monitoring Agent where you wish to deploy the plug-in. Click the Add Manually.... button and fill in the details for the new target using the appropriate hostname for your Enterprise Controller and the user and password details for the plug-in access user. After the target has been added to the agent you will need to allow a few minutes for the initial data collection to complete. Once completed you can see the new target in the All Targets list. All metric collections are enabled by default except one. To enable Infrastructure Stack Alarms collection, navigate to the newly added target and then to Target ? Monitoring ? Metric and Collection Settings. There you can click the “Disabled” link under Collection Schedule to enable collection and set your desired collection frequency. By default, a Warning level alert in Ops Center will equate to a Warning level event in Enterprise Manager and a Critical alert will equate to a Critical event. This mapping can be altered in the Metric and Collection Settings also. The default incident rules in Enterprise Manager only create incidents from Critical events so keep this in mind in case you want to see incidents generated for Warning or Info level alerts from Ops Center. Also, because Enterprise Manager already monitors the OS through it's Host target type, the plug-in does not pull OS alerts from Ops Center so as to prevent duplication. In addition to alert propagation, the plug-in also provides data for several reports detailing the topology and configuration of the stack as well as any hardware sensor data that is available. These are available from the Information Publisher Reports. Navigate there from the Enterprise ? Reports menu or directly from the Infrastructure Stack target of interest. As an example, here is a sample of the Hardware Sensors report showing some of the available sensor data. The report can also be exported to a CSV file format if desired. Connecting Ops Center to Enterprise Manager Repository For an Enterprise Manager user, the plug-in provides a deeper visibility to the state of the infrastructure underlying the databases and middleware. On the Ops Center side, there is also a greater visibility to the targets running on the infrastructure. To set up the Ops Center data collection, just navigate to the Administration section and select the Grid Control link. Select the Configure/Connect action from the right-hand menu and complete the wizard forms to enable the connection to the Enterprise Manager repository and UI. Be sure to use the sysman account when configuring the database connection. Once the job completes and the initial data synchronization is done you will see new Target tabs on your OS assets. The new tab lists all the Enterprise Manager targets and any alerts, availability and performance data specific to the selected target. It is also possible to use the GoTo icon to launch the Enterprise Manager BUI in context of the specific target or alert to drill into more detail. Hopefully this brief overview of the integration between Enterprise Manager and Ops Center has provided a jumpstart to getting a more complete view of the full stack of your enterprise systems.

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• How can a code editor effectively hint at code nesting level - without using indentation?

  - by pgfearo

  I've written an XML text editor that provides 2 view options for the same XML text, one indented (virtually), the other left-justified. The motivation for the left-justified view is to help users 'see' the whitespace characters they're using for indentation of plain-text or XPath code without interference from indentation that is an automated side-effect of the XML context. I want to provide visual clues (in the non-editable part of the editor) for the left-justified mode that will help the user, but without getting too elaborate. I tried just using connecting lines, but that seemed too busy. The best I've come up with so far is shown in a mocked up screenshot of the editor below, but I'm seeking better/simpler alternatives (that don't require too much code). [Edit] Taking the heatmap idea (from: @jimp) I get this and 3 alternatives - labelled a, b and c: The following section describes the accepted answer as a proposal, bringing together ideas from a number of other answers and comments. As this question is now community wiki, please feel free to update this. NestView The name for this idea which provides a visual method to improve the readability of nested code without using indentation. Contour Lines The name for the differently shaded lines within the NestView The image above shows the NestView used to help visualise an XML snippet. Though XML is used for this illustration, any other code syntax that uses nesting could have been used for this illustration. An Overview: The contour lines are shaded (as in a heatmap) to convey nesting level The contour lines are angled to show when a nesting level is being either opened or closed. A contour line links the start of a nesting level to the corresponding end. The combined width of contour lines give a visual impression of nesting level, in addition to the heatmap. The width of the NestView may be manually resizable, but should not change as the code changes. Contour lines can either be compressed or truncated to keep acheive this. Blank lines are sometimes used code to break up text into more digestable chunks. Such lines could trigger special behaviour in the NestView. For example the heatmap could be reset or a background color contour line used, or both. One or more contour lines associated with the currently selected code can be highlighted. The contour line associated with the selected code level would be emphasized the most, but other contour lines could also 'light up' in addition to help highlight the containing nested group Different behaviors (such as code folding or code selection) can be associated with clicking/double-clicking on a Contour Line. Different parts of a contour line (leading, middle or trailing edge) may have different dynamic behaviors associated. Tooltips can be shown on a mouse hover event over a contour line The NestView is updated continously as the code is edited. Where nesting is not well-balanced assumptions can be made where the nesting level should end, but the associated temporary contour lines must be highlighted in some way as a warning. Drag and drop behaviors of Contour Lines can be supported. Behaviour may vary according to the part of the contour line being dragged. Features commonly found in the left margin such as line numbering and colour highlighting for errors and change state could overlay the NestView. Additional Functionality The proposal addresses a range of additional issues - many are outside the scope of the original question, but a useful side-effect. Visually linking the start and end of a nested region The contour lines connect the start and end of each nested level Highlighting the context of the currently selected line As code is selected, the associated nest-level in the NestView can be highlighted Differentiating between code regions at the same nesting level In the case of XML different hues could be used for different namespaces. Programming languages (such as c#) support named regions that could be used in a similar way. Dividing areas within a nesting area into different visual blocks Extra lines are often inserted into code to aid readability. Such empty lines could be used to reset the saturation level of the NestView's contour lines. Multi-Column Code View Code without indentation makes the use of a multi-column view more effective because word-wrap or horizontal scrolling is less likely to be required. In this view, once code has reach the bottom of one column, it flows into the next one: Usage beyond merely providing a visual aid As proposed in the overview, the NestView could provide a range of editing and selection features which would be broadly in line with what is expected from a TreeView control. The key difference is that a typical TreeView node has 2 parts: an expander and the node icon. A NestView contour line can have as many as 3 parts: an opener (sloping), a connector (vertical) and a close (sloping). On Indentation The NestView presented alongside non-indented code complements, but is unlikely to replace, the conventional indented code view. It's likely that any solutions adopting a NestView, will provide a method to switch seamlessly between indented and non-indented code views without affecting any of the code text itself - including whitespace characters. One technique for the indented view would be 'Virtual Formatting' - where a dynamic left-margin is used in lieu of tab or space characters. The same nesting-level data used to dynamically render the NestView could also used for the more conventional-looking indented view. Printing Indentation will be important for the readability of printed code. Here, the absence of tab/space characters and a dynamic left-margin means that the text can wrap at the right-margin and still maintain the integrity of the indented view. Line numbers can be used as visual markers that indicate where code is word-wrapped and also the exact position of indentation: Screen Real-Estate: Flat Vs Indented Addressing the question of whether the NestView uses up valuable screen real-estate: Contour lines work well with a width the same as the code editor's character width. A NestView width of 12 character widths can therefore accommodate 12 levels of nesting before contour lines are truncated/compressed. If an indented view uses 3 character-widths for each nesting level then space is saved until nesting reaches 4 levels of nesting, after this nesting level the flat view has a space-saving advantage that increases with each nesting level. Note: A minimum indentation of 4 character widths is often recommended for code, however XML often manages with less. Also, Virtual Formatting permits less indentation to be used because there's no risk of alignment issues A comparison of the 2 views is shown below: Based on the above, its probably fair to conclude that view style choice will be based on factors other than screen real-estate. The one exception is where screen space is at a premium, for example on a Netbook/Tablet or when multiple code windows are open. In these cases, the resizable NestView would seem to be a clear winner. Use Cases Examples of real-world examples where NestView may be a useful option: Where screen real-estate is at a premium a. On devices such as tablets, notepads and smartphones b. When showing code on websites c. When multiple code windows need to be visible on the desktop simultaneously Where consistent whitespace indentation of text within code is a priority For reviewing deeply nested code. For example where sub-languages (e.g. Linq in C# or XPath in XSLT) might cause high levels of nesting. Accessibility Resizing and color options must be provided to aid those with visual impairments, and also to suit environmental conditions and personal preferences: Compatability of edited code with other systems A solution incorporating a NestView option should ideally be capable of stripping leading tab and space characters (identified as only having a formatting role) from imported code. Then, once stripped, the code could be rendered neatly in both the left-justified and indented views without change. For many users relying on systems such as merging and diff tools that are not whitespace-aware this will be a major concern (if not a complete show-stopper). Other Works: Visualisation of Overlapping Markup Published research by Wendell Piez, dated from 2004, addresses the issue of the visualisation of overlapping markup, specifically LMNL. This includes SVG graphics with significant similarities to the NestView proposal, as such, they are acknowledged here. The visual differences are clear in the images (below), the key functional distinction is that NestView is intended only for well-nested XML or code, whereas Wendell Piez's graphics are designed to represent overlapped nesting. The graphics above were reproduced - with kind permission - from http://www.piez.org Sources: Towards Hermenutic Markup Half-steps toward LMNL

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• Using SQL Source Control with Fortress or Vault &ndash; Part 2

  - by AjarnMark

  In Part 1, I started talking about using Red-Gate’s newest version of SQL Source Control and how I really like it as a viable method to source control your database development.  It looks like this is going to turn into a little series where I will explain how we have done things in the past, and how life is different with SQL Source Control.  I will also explain some of my philosophy and methodology around deployment with these tools.  But for now, let’s talk about some of the good and the bad of the tool itself. More Kudos and Features I mentioned previously how impressed I was with the responsiveness of Red-Gate’s team.  I have been having an ongoing email conversation with Gyorgy Pocsi, and as I have run into problems or requested things behave a little differently, it has not been more than a day or two before a new Build is ready for me to download and test.  Quite impressive! I’m sure much of the requests I put in were already in the plans, so I can’t really take credit for them, but throughout this conversation, Red-Gate has implemented several features that were not in the first Early Access version.  Those include: Honoring the Fortress configuration option to require Work Item (Bug) IDs on check-ins. Adding the check-in comment text as a comment to the Work Item. Adding the list of checked-in files, along with the Fortress links for automatic History and DIFF view Updating the status of a Work Item on check-in (e.g. setting the item to Complete or, in our case “Dev-Complete”) Support for the Fortress 2.0 API, and not just the Vault Pro 5.1 API.  (See later notes regarding support for Fortress 2.0). These were all features that I felt we really needed to have in-place before I could honestly consider converting my team to using SQL Source Control on a regular basis.  Now that I have those, my only excuse is not wanting to switch boats on the team mid-stream.  So when we wrap up our current release in a few weeks, we will make the jump.  In the meantime, I will continue to bang on it to make sure it is stable.  It passed one test for stability when I did a test load of one of our larger database schemas into Fortress with SQL Source Control.  That database has about 150 tables, 200 User-Defined Functions and nearly 900 Stored Procedures.  The initial load to source control went smoothly and took just a brief amount of time. Warnings Remember that this IS still in pre-release stage and while I have not had any problems after that first hiccup I wrote about last time, you still need to treat it with a healthy respect.  As I understand it, the RTM is targeted for February.  There are a couple more features that I hope make it into the final release version, but if not, they’ll probably be coming soon thereafter.  Those are: A Browse feature to let me lookup the Work Item ID instead of having to remember it or look back in my Item details.  This is just a matter of convenience. I normally have my Work Item list open anyway, so I can easily look it up, but hey, why not make it even easier. A multi-line comment area.  The current space for writing check-in comments is a single-line text box.  I would like to have a multi-line space as I sometimes write lengthy commentary.  But I recognize that it is a struggle to get most developers to put in more than the word “fixed” as their comment, so this meets the need of the majority as-is, and it’s not a show-stopper for us. Merge.  SQL Source Control currently does not have a Merge feature.  If two or more people make changes to the same database object, you will get a warning of the conflict and have to choose which one wins (and then manually edit to include the others’ changes).  I think it unlikely you will run into actual conflicts in Stored Procedures and Functions, but you might with Views or Tables.  This will be nice to have, but I’m not losing any sleep over it.  And I have multiple tools at my disposal to do merges manually, so really not a show-stopper for us. Automation has its limits.  As cool as this automation is, it has its limits and there are some changes that you will be better off scripting yourself.  For example, if you are refactoring table definitions, and want to change a column name, you can write that as a quick sp_rename command and preserve the data within that column.  But because this tool is looking just at a before and after picture, it cannot tell that you just renamed a column.  To the tool, it looks like you dropped one column and added another.  This is not a knock against Red-Gate.  All automated scripting tools have this issue, unless the are actively monitoring your every step to know exactly what you are doing.  This means that when you go to Deploy your changes, SQL Compare will script the change as a column drop and add, or will attempt to rebuild the entire table.  Unfortunately, neither of these approaches will preserve the existing data in that column the way an sp_rename will, and so you are better off scripting that change yourself.  Thankfully, SQL Compare will produce warnings about the potential loss of data before it does the actual synchronization and give you a chance to intercept the script and do it yourself. Also, please note that the current official word is that SQL Source Control supports Vault Professional 5.1 and later.  Vault Professional is the new name for what was previously known as Fortress.  (You can read about the name change on SourceGear’s site.)  The last version of Fortress was 2.x, and the API for Fortress 2.x is different from the API for Vault Pro.  At my company, we are currently running Fortress 2.0, with plans to upgrade to Vault Pro early next year.  Gyorgy was able to come up with a work-around for me to be able to use SQL Source Control with Fortress 2.0, even though it is not officially supported.  If you are using Fortress 2.0 and want to use SQL Source Control, be aware that this is not officially supported, but it is working for us, and you can probably get the work-around instructions from Red-Gate if you’re really, really nice to them. Upcoming Topics Some of the other topics I will likely cover in this series over the next few weeks are: How we used to do source control back in the old days (a few weeks ago) before SQL Source Control was available to Vault users What happens when you restore a database that is linked to source control Handling multiple development branches of source code Concurrent Development practices and handling Conflicts Deployment Tips and Best Practices A recap after using the tool for a while

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• Fragmented Log files could be slowing down your database

  - by Fatherjack

  Something that is sometimes forgotten by a lot of DBAs is the fact that database log files get fragmented in the same way that you get fragmentation in a data file. The cause is very different but the effect is the same – too much effort reading and writing data. Data files get fragmented as data is changed through normal system activity, INSERTs, UPDATEs and DELETEs cause fragmentation and most experienced DBAs are monitoring their indexes for fragmentation and dealing with it accordingly. However, you don’t hear about so many working on their log files. How can a log file get fragmented? I’m glad you asked. When you create a database there are at least two files created on the disk storage; an mdf for the data and an ldf for the log file (you can also have ndf files for extra data storage but that’s off topic for now). It is wholly possible to have more than one log file but in most cases there is little point in creating more than one as the log file is written to in a ‘wrap-around’ method (more on that later). When a log file is created at the time that a database is created the file is actually sub divided into a number of virtual log files (VLFs). The number and size of these VLFs depends on the size chosen for the log file. VLFs are also created in the space added to a log file when a log file growth event takes place. Do you have your log files set to auto grow? Then you have potentially been introducing many VLFs into your log file. Let’s get to see how many VLFs we have in a brand new database. USE master GO CREATE DATABASE VLF_Test ON ( NAME = VLF_Test, FILENAME = 'C:\Program Files\Microsoft SQL Server\MSSQL10.ROCK_2008\MSSQL\DATA\VLF_Test.mdf', SIZE = 100, MAXSIZE = 500, FILEGROWTH = 50 ) LOG ON ( NAME = VLF_Test_Log, FILENAME = 'C:\Program Files\Microsoft SQL Server\MSSQL10.ROCK_2008\MSSQL\DATA\VLF_Test_log.ldf', SIZE = 5MB, MAXSIZE = 250MB, FILEGROWTH = 5MB ); go USE VLF_Test go DBCC LOGINFO; The results of this are firstly a new database is created with specified files sizes and the the DBCC LOGINFO results are returned to the script editor. The DBCC LOGINFO results have plenty of interesting information in them but lets first note there are 4 rows of information, this relates to the fact that 4 VLFs have been created in the log file. The values in the FileSize column are the sizes of each VLF in bytes, you will see that the last one to be created is slightly larger than the others. So, a 5MB log file has 4 VLFs of roughly 1.25 MB. Lets alter the CREATE DATABASE script to create a log file that’s a bit bigger and see what happens. Alter the code above so that the log file details are replaced by LOG ON ( NAME = VLF_Test_Log, FILENAME = 'C:\Program Files\Microsoft SQL Server\MSSQL10.ROCK_2008\MSSQL\DATA\VLF_Test_log.ldf', SIZE = 1GB, MAXSIZE = 25GB, FILEGROWTH = 1GB ); With a bigger log file specified we get more VLFs What if we make it bigger again? LOG ON ( NAME = VLF_Test_Log, FILENAME = 'C:\Program Files\Microsoft SQL Server\MSSQL10.ROCK_2008\MSSQL\DATA\VLF_Test_log.ldf', SIZE = 5GB, MAXSIZE = 250GB, FILEGROWTH = 5GB ); This time we see more VLFs are created within our log file. We now have our 5GB log file comprised of 16 files of 320MB each. In fact these sizes fall into all the ranges that control the VLF creation criteria – what a coincidence! The rules that are followed when a log file is created or has it’s size increased are pretty basic. If the file growth is lower than 64MB then 4 VLFs are created If the growth is between 64MB and 1GB then 8 VLFs are created If the growth is greater than 1GB then 16 VLFs are created. Now the potential for chaos comes if the default values and settings for log file growth are used. By default a database log file gets a 1MB log file with unlimited growth in steps of 10%. The database we just created is 6 MB, let’s add some data and see what happens. USE vlf_test go -- we need somewhere to put the data so, a table is in order IF OBJECT_ID('A_Table') IS NOT NULL DROP TABLE A_Table go CREATE TABLE A_Table ( Col_A int IDENTITY, Col_B CHAR(8000) ) GO -- Let's check the state of the log file -- 4 VLFs found EXECUTE ('DBCC LOGINFO'); go -- We can go ahead and insert some data and then check the state of the log file again INSERT A_Table (col_b) SELECT TOP 500 REPLICATE('a',2000) FROM sys.columns AS sc, sys.columns AS sc2 GO -- insert 500 rows and we get 22 VLFs EXECUTE ('DBCC LOGINFO'); go -- Let's insert more rows INSERT A_Table (col_b) SELECT TOP 2000 REPLICATE('a',2000) FROM sys.columns AS sc, sys.columns AS sc2 GO 10 -- insert 2000 rows, in 10 batches and we suddenly have 107 VLFs EXECUTE ('DBCC LOGINFO'); Well, that escalated quickly! Our log file is split, internally, into 107 fragments after a few thousand inserts. The same happens with any logged transactions, I just chose to illustrate this with INSERTs. Having too many VLFs can cause performance degradation at times of database start up, log backup and log restore operations so it’s well worth keeping a check on this property. How do we prevent excessive VLF creation? Creating the database with larger files and also with larger growth steps and actively choosing to grow your databases rather than leaving it to the Auto Grow event can make sure that the growths are made with a size that is optimal. How do we resolve a situation of a database with too many VLFs? This process needs to be done when the database is under little or no stress so that you don’t affect system users. The steps are: BACKUP LOG YourDBName TO YourBackupDestinationOfChoice Shrink the log file to its smallest possible size DBCC SHRINKFILE(FileNameOfTLogHere, TRUNCATEONLY) * Re-size the log file to the size you want it to, taking in to account your expected needs for the coming months or year. ALTER DATABASE YourDBName MODIFY FILE ( NAME = FileNameOfTLogHere, SIZE = TheSizeYouWantItToBeIn_MB) * – If you don’t know the file name of your log file then run sp_helpfile while you are connected to the database that you want to work on and you will get the details you need. The resize step can take quite a while This is already detailed far better than I can explain it by Kimberley Tripp in her blog 8-Steps-to-better-Transaction-Log-throughput.aspx. The result of this will be a log file with a VLF count according to the bullet list above. Knowing when VLFs are being created By complete coincidence while I have been writing this blog (it’s been quite some time from it’s inception to going live) Jonathan Kehayias from SQLSkills.com has written a great article on how to track database file growth using Event Notifications and Service Broker. I strongly recommend taking a look at it as this is going to catch any sneaky auto grows that take place and let you know about them right away. Hassle free monitoring of VLFs If you are lucky or wise enough to be using SQL Monitor or another monitoring tool that let’s you write your own custom metrics then you can keep an eye on this very easily. There is a custom metric for VLFs (written by Stuart Ainsworth) already on the site and there are some others there are very useful so take a moment or two to look around while you are there. Resources MSDN – http://msdn.microsoft.com/en-us/library/ms179355(v=sql.105).aspx Kimberly Tripp from SQLSkills.com – http://www.sqlskills.com/BLOGS/KIMBERLY/post/8-Steps-to-better-Transaction-Log-throughput.aspx Thomas LaRock at Simple-Talk.com – http://www.simple-talk.com/sql/database-administration/monitoring-sql-server-virtual-log-file-fragmentation/ Disclosure I am a Friend of Red Gate. This means that I am more than likely to say good things about Red Gate DBA and Developer tools. No matter how awesome I make them sound, take the time to compare them with other products before you contact the Red Gate sales team to make your order.

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• Observations in Migrating from JavaFX Script to JavaFX 2.0

  - by user12608080

  Observations in Migrating from JavaFX Script to JavaFX 2.0 Introduction Having been available for a few years now, there is a decent body of work written for JavaFX using the JavaFX Script language. With the general availability announcement of JavaFX 2.0 Beta, the natural question arises about converting the legacy code over to the new JavaFX 2.0 platform. This article reflects on some of the observations encountered while porting source code over from JavaFX Script to the new JavaFX API paradigm. The Application The program chosen for migration is an implementation of the Sudoku game and serves as a reference application for the book JavaFX – Developing Rich Internet Applications. The design of the program can be divided into two major components: (1) A user interface (ideally suited for JavaFX design) and (2) the puzzle generator. For the context of this article, our primary interest lies in the user interface. The puzzle generator code was lifted from a sourceforge.net project and is written entirely in Java. Regardless which version of the UI we choose (JavaFX Script vs. JavaFX 2.0), no code changes were required for the puzzle generator code. The original user interface for the JavaFX Sudoku application was written exclusively in JavaFX Script, and as such is a suitable candidate to convert over to the new JavaFX 2.0 model. However, a few notable points are worth mentioning about this program. First off, it was written in the JavaFX 1.1 timeframe, where certain capabilities of the JavaFX framework were as of yet unavailable. Citing two examples, this program creates many of its own UI controls from scratch because the built-in controls were yet to be introduced. In addition, layout of graphical nodes is done in a very manual manner, again because much of the automatic layout capabilities were in flux at the time. It is worth considering that this program was written at a time when most of us were just coming up to speed on this technology. One would think that having the opportunity to recreate this application anew, it would look a lot different from the current version. Comparing the Size of the Source Code An attempt was made to convert each of the original UI JavaFX Script source files (suffixed with .fx) over to a Java counterpart. Due to language feature differences, there are a small number of source files which only exist in one version or the other. The table below summarizes the size of each of the source files. JavaFX Script source file Number of Lines Number of Character JavaFX 2.0 Java source file Number of Lines Number of Characters ArrowKey.java 6 72 Board.fx 221 6831 Board.java 205 6508 BoardNode.fx 446 16054 BoardNode.java 723 29356 ChooseNumberNode.fx 168 5267 ChooseNumberNode.java 302 10235 CloseButtonNode.fx 115 3408 CloseButton.java 99 2883 ParentWithKeyTraversal.java 111 3276 FunctionPtr.java 6 80 Globals.java 20 554 Grouping.fx 8 140 HowToPlayNode.fx 121 3632 HowToPlayNode.java 136 4849 IconButtonNode.fx 196 5748 IconButtonNode.java 183 5865 Main.fx 98 3466 Main.java 64 2118 SliderNode.fx 288 10349 SliderNode.java 350 13048 Space.fx 78 1696 Space.java 106 2095 SpaceNode.fx 227 6703 SpaceNode.java 220 6861 TraversalHelper.fx 111 3095 Total 2,077 79,127 2531 87,800 A few notes about this table are in order: The number of lines in each file was determined by running the Unix ‘wc –l’ command over each file. The number of characters in each file was determined by running the Unix ‘ls –l’ command over each file. The examination of the code could certainly be much more rigorous. No standard formatting was performed on these files.  All comments however were deleted. There was a certain expectation that the new Java version would require more lines of code than the original JavaFX script version. As evidenced by a count of the total number of lines, the Java version has about 22% more lines than its FX Script counterpart. Furthermore, there was an additional expectation that the Java version would be more verbose in terms of the total number of characters.  In fact the preceding data shows that on average the Java source files contain fewer characters per line than the FX files.  But that's not the whole story.  Upon further examination, the FX Script source files had a disproportionate number of blank characters.  Why?  Because of the nature of how one develops JavaFX Script code.  The object literal dominates FX Script code.  Its not uncommon to see object literals indented halfway across the page, consuming lots of meaningless space characters. RAM consumption Not the most scientific analysis, memory usage for the application was examined on a Windows Vista system by running the Windows Task Manager and viewing how much memory was being consumed by the Sudoku version in question. Roughly speaking, the FX script version, after startup, had a RAM footprint of about 90MB and remained pretty much the same size. The Java version started out at about 55MB and maintained that size throughout its execution. What About Binding? Arguably, the most striking observation about the conversion from JavaFX Script to JavaFX 2.0 concerned the need for data synchronization, or lack thereof. In JavaFX Script, the primary means to synchronize data is via the bind expression (using the “bind” keyword), and perhaps to a lesser extent it’s “on replace” cousin. The bind keyword does not exist in Java, so for JavaFX 2.0 a Data Binding API has been introduced as a replacement. To give a feel for the difference between the two versions of the Sudoku program, the table that follows indicates how many binds were required for each source file. For JavaFX Script files, this was ascertained by simply counting the number of occurrences of the bind keyword. As can be seen, binding had been used frequently in the JavaFX Script version (and does not take into consideration an additional half dozen or so “on replace” triggers). The JavaFX 2.0 program achieves the same functionality as the original JavaFX Script version, yet the equivalent of binding was only needed twice throughout the Java version of the source code. JavaFX Script source file Number of Binds JavaFX Next Java source file Number of “Binds” ArrowKey.java 0 Board.fx 1 Board.java 0 BoardNode.fx 7 BoardNode.java 0 ChooseNumberNode.fx 11 ChooseNumberNode.java 0 CloseButtonNode.fx 6 CloseButton.java 0 CustomNodeWithKeyTraversal.java 0 FunctionPtr.java 0 Globals.java 0 Grouping.fx 0 HowToPlayNode.fx 7 HowToPlayNode.java 0 IconButtonNode.fx 9 IconButtonNode.java 0 Main.fx 1 Main.java 0 Main_Mobile.fx 1 SliderNode.fx 6 SliderNode.java 1 Space.fx 0 Space.java 0 SpaceNode.fx 9 SpaceNode.java 1 TraversalHelper.fx 0 Total 58 2 Conclusions As the JavaFX 2.0 technology is so new, and experience with the platform is the same, it is possible and indeed probable that some of the observations noted in the preceding article may not apply across other attempts at migrating applications. That being said, this first experience indicates that the migrated Java code will likely be larger, though not extensively so, than the original Java FX Script source. Furthermore, although very important, it appears that the requirements for data synchronization via binding, may be significantly less with the new platform.

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• A pseudo-listener for AlwaysOn Availability Groups for SQL Server virtual machines running in Azure

  - by MikeD

  I am involved in a project that is implementing SharePoint 2013 on virtual machines hosted in Azure. The back end data tier consists of two Azure VMs running SQL Server 2012, with the SharePoint databases contained in an AlwaysOn Availability Group. I used this "Tutorial: AlwaysOn Availability Groups in Windows Azure (GUI)" to help me implement this setup.Because Azure DHCP will not assign multiple unique IP addresses to the same VM, having an AG Listener in Azure is not currently supported.  I wanted to figure out another mechanism to support a "pseudo listener" of some sort. First, I created a CNAME (alias) record in the DNS zone with a short TTL (time to live) of 5 minutes (I may yet make this even shorter). The record represents a logical name (let's say the alias is SPSQL) of the server to connect to for the databases in the availability group (AG). When Server1 was hosting the primary replica of the AG, I would set the CNAME of SPSQL to be SERVER1. When the AG failed over to Server1, I wanted to set the CNAME to SERVER2. Seemed simple enough.(It's important to point out that the connection strings for my SharePoint services should use the CNAME alias, and not the actual server name. This whole thing falls apart otherwise.)To accomplish this, I created identical SQL Agent Jobs on Server1 and Server2, with two steps:1. Step 1: Determine if this server is hosting the primary replica.This is a TSQL step using this script:declare @agName sysname = 'AGTest'set nocount on declare @primaryReplica sysnameselect @primaryReplica = agState.primary_replicafrom sys.dm_hadr_availability_group_states agState   join sys.availability_groups ag on agstate.group_id = ag.group_id   where ag.name = @AGname if not exists(   select *    from sys.dm_hadr_availability_group_states agState   join sys.availability_groups ag on agstate.group_id = ag.group_id   where @@Servername = agstate.primary_replica    and ag.name = @AGname)begin   raiserror ('Primary replica of %s is not hosted on %s, it is hosted on %s',17,1,@Agname, @@Servername, @primaryReplica) endThis script determines if the primary replica value of the AG group is the same as the server name, which means that our server is hosting the current AG (you should update the value of the @AgName variable to the name of your AG). If this is true, I want the DNS alias to point to this server. If the current server is not hosting the primary replica, then the script raises an error. Also, if the script can't be executed because it cannot connect to the server, that also will generate an error. For the job step settings, I set the On Failure option to "Quit the job reporting success". The next step in the job will set the DNS alias to this server name, and I only want to do that if I know that it is the current primary replica, otherwise I don't want to do anything. I also include the step output in the job history so I can see the error message.Job Step 2: Update the CNAME entry in DNS with this server's name.I used a PowerShell script to accomplish this:$cname = "SPSQL.contoso.com"$query = "Select * from MicrosoftDNS_CNAMEType"$dns1 = "dc01.contoso.com"$dns2 = "dc02.contoso.com"if ((Test-Connection -ComputerName $dns1 -Count 1 -Quiet) -eq $true){    $dnsServer = $dns1}elseif ((Test-Connection -ComputerName $dns2 -Count 1 -Quiet) -eq $true) {   $dnsServer = $dns2}else{  $msg = "Unable to connect to DNS servers: " + $dns1 + ", " + $dns2   Throw $msg}$record = Get-WmiObject -Namespace "root\microsoftdns" -Query $query -ComputerName $dnsServer  | ? { $_.Ownername -match $cname }$thisServer = [System.Net.Dns]::GetHostEntry("LocalHost").HostName + "."$currentServer = $record.RecordData if ($currentServer -eq $thisServer ) {     $cname + " CNAME is up to date: " + $currentServer}else{    $cname + " CNAME is being updated to " + $thisServer + ". It was " + $currentServer    $record.RecordData = $thisServer    $record.put()}This script does a few things:finds a responsive domain controller (Test-Connection does a ping and returns a Boolean value if you specify the -Quiet parameter)makes a WMI call to the domain controller to get the current CNAME record value (Get-WmiObject)gets the FQDN of this server (GetHostEntry)checks if the CNAME record is correct and updates it if necessary(You should update the values of the variables $cname, $dns1 and $dns2 for your environment.)Since my domain controllers are also hosted in Azure VMs, either one of them could be down at any point in time, so I need to find a DC that is responsive before attempting the DNS call. The other little thing here is that the CNAME record contains the FQDN of a machine, plus it ends with a period. So the comparison of the CNAME record has to take the trailing period into account. When I tested this step, I was getting ACCESS DENIED responses from PowerShell for the Get-WmiObject cmdlet that does a remote lookup on the DC. This occurred because the SQL Agent service account was not a member of the Domain Admins group, so I decided to create a SQL Credential to store the credentials for a domain administrator account and use it as a PowerShell proxy (rather than give the service account Domain Admins membership).In SQL Management Studio, right click on the Credentials node (under the server's Security node), and choose New Credential...Then, under SQL Agent-->Proxies, right click on the PowerShell node and choose New Proxy...Finally, in the job step properties for the PowerShell step, select the new proxy in the Run As drop down.I created this two step Job on both nodes of the Availability Group, but if you had more than two nodes, just create the same job on all the servers. I set the schedule for the job to execute every minute.When the server that is hosting the primary replica is running the job, the job history looks like this:The job history on the secondary server looks like this: When a failover occurs, the SQL Agent job on the new primary replica will detect that the CNAME needs to be updated within a minute. Based on the TTL of the CNAME (which I said at the beginning was 5 minutes), the SharePoint servers will get the new alias within five minutes and should be able to reconnect. I may want to shorten up the TTL to reduce the time it takes for the client connections to use the new alias. Using a DNS CNAME and a SQL Agent Job on all servers hosting AG replicas, I was able to create a pseudo-listener to automatically change the name of the server that was hosting the primary replica, for a scenario where I cannot use a regular AG listener (in this case, because the servers are all hosted in Azure).    

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• Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} The debate of which is better: “best of breed” business applications vs. an integrated suite is certainly not a new conversation. This has been argued between IT vendors and CIOs for years. It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

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• Easier ASP.NET MVC Routing

  - by Steve Wilkes

  I've recently refactored the way Routes are declared in an ASP.NET MVC application I'm working on, and I wanted to share part of the system I came up with; a really easy way to declare and keep track of ASP.NET MVC Routes, which then allows you to find the name of the Route which has been selected for the current request. Traditional MVC Route Declaration Traditionally, ASP.NET MVC Routes are added to the application's RouteCollection using overloads of the RouteCollection.MapRoute() method; for example, this is the standard way the default Route which matches /controller/action URLs is created: routes.MapRoute(     "Default",     "{controller}/{action}/{id}",     new { controller = "Home", action = "Index", id = UrlParameter.Optional }); The first argument declares that this Route is to be named 'Default', the second specifies the Route's URL pattern, and the third contains the URL pattern segments' default values. To then write a link to a URL which matches the default Route in a View, you can use the HtmlHelper.RouteLink() method, like this: @ this.Html.RouteLink("Default", new { controller = "Orders", action = "Index" }) ...that substitutes 'Orders' into the {controller} segment of the default Route's URL pattern, and 'Index' into the {action} segment. The {Id} segment was declared optional and isn't specified here. That's about the most basic thing you can do with MVC routing, and I already have reservations: I've duplicated the magic string "Default" between the Route declaration and the use of RouteLink(). This isn't likely to cause a problem for the default Route, but once you get to dozens of Routes the duplication is a pain. There's no easy way to get from the RouteLink() method call to the declaration of the Route itself, so getting the names of the Route's URL parameters correct requires some effort. The call to MapRoute() is quite verbose; with dozens of Routes this gets pretty ugly. If at some point during a request I want to find out the name of the Route has been matched.... and I can't. To get around these issues, I wanted to achieve the following: Make declaring a Route very easy, using as little code as possible. Introduce a direct link between where a Route is declared, where the Route is defined and where the Route's name is used, so I can use Visual Studio's Go To Definition to get from a call to RouteLink() to the declaration of the Route I'm using, making it easier to make sure I use the correct URL parameters. Create a way to access the currently-selected Route's name during the execution of a request. My first step was to come up with a quick and easy syntax for declaring Routes. 1 . An Easy Route Declaration Syntax I figured the easiest way of declaring a route was to put all the information in a single string with a special syntax. For example, the default MVC route would be declared like this: "{controller:Home}/{action:Index}/{Id}*" This contains the same information as the regular way of defining a Route, but is far more compact: The default values for each URL segment are specified in a colon-separated section after the segment name The {Id} segment is declared as optional simply by placing a * after it That's the default route - a pretty simple example - so how about this? routes.MapRoute(     "CustomerOrderList",     "Orders/{customerRef}/{pageNo}",     new { controller = "Orders", action = "List", pageNo = UrlParameter.Optional },     new { customerRef = "^[a-zA-Z0-9]+$", pageNo = "^[0-9]+$" }); This maps to the List action on the Orders controller URLs which: Start with the string Orders/ Then have a {customerRef} set of characters and numbers Then optionally a numeric {pageNo}. And again, it’s quite verbose. Here's my alternative: "Orders/{customerRef:^[a-zA-Z0-9]+$}/{pageNo:^[0-9]+$}*->Orders/List" Quite a bit more brief, and again, containing the same information as the regular way of declaring Routes: Regular expression constraints are declared after the colon separator, the same as default values The target controller and action are specified after the -> The {pageNo} is defined as optional by placing a * after it With an appropriate parser that gave me a nice, compact and clear way to declare routes. Next I wanted to have a single place where Routes were declared and accessed. 2. A Central Place to Declare and Access Routes I wanted all my Routes declared in one, dedicated place, which I would also use for Route names when calling RouteLink(). With this in mind I made a single class named Routes with a series of public, constant fields, each one relating to a particular Route. With this done, I figured a good place to actually declare each Route was in an attribute on the field defining the Route’s name; the attribute would parse the Route definition string and make the resulting Route object available as a property. I then made the Routes class examine its own fields during its static setup, and cache all the attribute-created Route objects in an internal Dictionary. Finally I made Routes use that cache to register the Routes when requested, and to access them later when required. So the Routes class declares its named Routes like this: public static class Routes{     [RouteDefinition("Orders/{customerName}->Orders/Index")]     public const string OrdersCustomerIndex = "OrdersCustomerIndex";     [RouteDefinition("Orders/{customerName}/{orderId:^([0-9]+)$}->Orders/Details")]     public const string OrdersDetails = "OrdersDetails";     [RouteDefinition("{controller:Home}*/{action:Index}*")]     public const string Default = "Default"; } ...which are then used like this: @ this.Html.RouteLink(Routes.Default, new { controller = "Orders", action = "Index" }) Now that using Go To Definition on the Routes.Default constant takes me to where the Route is actually defined, it's nice and easy to quickly check on the parameter names when using RouteLink(). Finally, I wanted to be able to access the name of the current Route during a request. 3. Recovering the Route Name The RouteDefinitionAttribute creates a NamedRoute class; a simple derivative of Route, but with a Name property. When the Routes class examines its fields and caches all the defined Routes, it has access to the name of the Route through the name of the field against which it is defined. It was therefore a pretty easy matter to have Routes give NamedRoute its name when it creates its cache of Routes. This means that the Route which is found in RequestContext.RouteData.Route is now a NamedRoute, and I can recover the Route's name during a request. For visibility, I made NamedRoute.ToString() return the Route name and URL pattern, like this: The screenshot is from an example project I’ve made on bitbucket; it contains all the named route classes and an MVC 3 application which demonstrates their use. I’ve found this way of defining and using Routes much tidier than the default MVC system, and you find it useful too

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• Let’s Get Social

  - by Kristin Rose

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} You can try to run from it like a bad Facebook picture but you can’t hide. Social media as we know it is quickly taking over our lives and is not going away any time soon. Though attempting to reach as many Twitter followers as Lady Gaga is daunting, learning how to leverage social media to meet your customer’s needs is not. For Oracle, this means interacting directly with our partners through our many social media outlets, and refraining from posting a mindless status on the pastrami on rye we ate for lunch today… though it was delicious. The “correct” way to go about social media is going to mean something different to each company. For example, sending a customer more than one friend request a day may not be the best way to get their attention, but using social media as a two-way marketing channel is. Oracle’s Partner Business Center’s (PBC) twitter handle was recently mentioned by Elateral as the “ideal way to engage with your market and use social media in the channel”. Why you ask? Because the PBC has two named social media leads manning the Twitter feed at all times, helping partners get the information and answers they need more quickly than a Justin Bieber video gone viral. So whether you want to post a video of your favorite customer attempting the Marshmallow challenge or tweet like there’s no tomorrow, be sure to follow @OraclePartnerBiz today, and see how they can help you achieve your next partner milestone with Oracle. Happy Socializing, The OPN Communications Team v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Brighton Rocks: UA Europe 2011

  - by ultan o'broin

  User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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• API Message Localization

  - by Jesse Taber

  In my post, “Keep Localizable Strings Close To Your Users” I talked about the internationalization and localization difficulties that can arise when you sprinkle static localizable strings throughout the different logical layers of an application. The main point of that post is that you should have your localizable strings reside as close to the user-facing modules of your application as possible. For example, if you’re developing an ASP .NET web forms application all of the localizable strings should be kept in .resx files that are associated with the .aspx views of the application. In this post I want to talk about how this same concept can be applied when designing and developing APIs. An API Facilitates Machine-to-Machine Interaction You can typically think about a web, desktop, or mobile application as a collection “views” or “screens” through which users interact with the underlying logic and data. The application can be designed based on the assumption that there will be a human being on the other end of the screen working the controls. You are designing a machine-to-person interaction and the application should be built in a way that facilitates the user’s clear understanding of what is going on. Dates should be be formatted in a way that the user will be familiar with, messages should be presented in the user’s preferred language, etc. When building an API, however, there are no screens and you can’t make assumptions about who or what is on the other end of each call. An API is, by definition, a machine-to-machine interaction. A machine-to-machine interaction should be built in a way that facilitates a clear and unambiguous understanding of what is going on. Dates and numbers should be formatted in predictable and standard ways (e.g. ISO 8601 dates) and messages should be presented in machine-parseable formats. For example, consider an API for a time tracking system that exposes a resource for creating a new time entry. The JSON for creating a new time entry for a user might look like: 1: { 2: "userId": 4532, 3: "startDateUtc": "2012-10-22T14:01:54.98432Z", 4: "endDateUtc": "2012-10-22T11:34:45.29321Z" 5: }   Note how the parameters for start and end date are both expressed as ISO 8601 compliant dates in UTC. Using a date format like this in our API leaves little room for ambiguity. It’s also important to note that using ISO 8601 dates is a much, much saner thing than the \/Date(<milliseconds since epoch>)\/ nonsense that is sometimes used in JSON serialization. Probably the most important thing to note about the JSON snippet above is the fact that the end date comes before the start date! The API should recognize that and disallow the time entry from being created, returning an error to the caller. You might inclined to send a response that looks something like this: 1: { 2: "errors": [ {"message" : "The end date must come after the start date"}] 3: }   While this may seem like an appropriate thing to do there are a few problems with this approach: What if there is a user somewhere on the other end of the API call that doesn’t speak English?  What if the message provided here won’t fit properly within the UI of the application that made the API call? What if the verbiage of the message isn’t consistent with the rest of the application that made the API call? What if there is no user directly on the other end of the API call (e.g. this is a batch job uploading time entries once per night unattended)? The API knows nothing about the context from which the call was made. There are steps you could take to given the API some context (e.g.allow the caller to send along a language code indicating the language that the end user speaks), but that will only get you so far. As the designer of the API you could make some assumptions about how the API will be called, but if we start making assumptions we could very easily make the wrong assumptions. In this situation it’s best to make no assumptions and simply design the API in such a way that the caller has the responsibility to convey error messages in a manner that is appropriate for the context in which the error was raised. You would work around some of these problems by allowing callers to add metadata to each request describing the context from which the call is being made (e.g. accepting a ‘locale’ parameter denoting the desired language), but that will add needless clutter and complexity. It’s better to keep the API simple and push those context-specific concerns down to the caller whenever possible. For our very simple time entry example, this can be done by simply changing our error message response to look like this: 1: { 2: "errors": [ {"code": 100}] 3: }   By changing our error error from exposing a string to a numeric code that is easily parseable by another application, we’ve placed all of the responsibility for conveying the actual meaning of the error message on the caller. It’s best to have the caller be responsible for conveying this meaning because the caller understands the context much better than the API does. Now the caller can see error code 100, know that it means that the end date submitted falls before the start date and take appropriate action. Now all of the problems listed out above are non-issues because the caller can simply translate the error code of ‘100’ into the proper action and message for the current context. The numeric code representation of the error is a much better way to facilitate the machine-to-machine interaction that the API is meant to facilitate. An API Does Have Human Users While APIs should be built for machine-to-machine interaction, people still need to wire these interactions together. As a programmer building a client application that will consume the time entry API I would find it frustrating to have to go dig through the API documentation every time I encounter a new error code (assuming the documentation exists and is accurate). The numeric error code approach hurts the discoverability of the API and makes it painful to integrate with. We can help ease this pain by merging our two approaches: 1: { 2: "errors": [ {"code": 100, "message" : "The end date must come after the start date"}] 3: }   Now we have an easily parseable numeric error code for the machine-to-machine interaction that the API is meant to facilitate and a human-readable message for programmers working with the API. The human-readable message here is not intended to be viewed by end-users of the API and as such is not really a “localizable string” in my opinion. We could opt to expose a locale parameter for all API methods and store translations for all error messages, but that’s a lot of extra effort and overhead that doesn’t add a lot real value to the API. I might be a bit of an “ugly American”, but I think it’s probably fine to have the API return English messages when the target for those messages is a programmer. When resources are limited (which they always are), I’d argue that you’re better off hard-coding these messages in English and putting more effort into building more useful features, improving security, tweaking performance, etc.

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• C#: Optional Parameters - Pros and Pitfalls

  - by James Michael Hare

  When Microsoft rolled out Visual Studio 2010 with C# 4, I was very excited to learn how I could apply all the new features and enhancements to help make me and my team more productive developers. Default parameters have been around forever in C++, and were intentionally omitted in Java in favor of using overloading to satisfy that need as it was though that having too many default parameters could introduce code safety issues.  To some extent I can understand that move, as I’ve been bitten by default parameter pitfalls before, but at the same time I feel like Java threw out the baby with the bathwater in that move and I’m glad to see C# now has them. This post briefly discusses the pros and pitfalls of using default parameters.  I’m avoiding saying cons, because I really don’t believe using default parameters is a negative thing, I just think there are things you must watch for and guard against to avoid abuses that can cause code safety issues. Pro: Default Parameters Can Simplify Code Let’s start out with positives.  Consider how much cleaner it is to reduce all the overloads in methods or constructors that simply exist to give the semblance of optional parameters.  For example, we could have a Message class defined which allows for all possible initializations of a Message: 1: public class Message 2: { 3: // can either cascade these like this or duplicate the defaults (which can introduce risk) 4: public Message() 5: : this(string.Empty) 6: { 7: } 8:  9: public Message(string text) 10: : this(text, null) 11: { 12: } 13:  14: public Message(string text, IDictionary<string, string> properties) 15: : this(text, properties, -1) 16: { 17: } 18:  19: public Message(string text, IDictionary<string, string> properties, long timeToLive) 20: { 21: // ... 22: } 23: }   Now consider the same code with default parameters: 1: public class Message 2: { 3: // can either cascade these like this or duplicate the defaults (which can introduce risk) 4: public Message(string text = "", IDictionary<string, string> properties = null, long timeToLive = -1) 5: { 6: // ... 7: } 8: }   Much more clean and concise and no repetitive coding!  In addition, in the past if you wanted to be able to cleanly supply timeToLive and accept the default on text and properties above, you would need to either create another overload, or pass in the defaults explicitly.  With named parameters, though, we can do this easily: 1: var msg = new Message(timeToLive: 100);   Pro: Named Parameters can Improve Readability I must say one of my favorite things with the default parameters addition in C# is the named parameters.  It lets code be a lot easier to understand visually with no comments.  Think how many times you’ve run across a TimeSpan declaration with 4 arguments and wondered if they were passing in days/hours/minutes/seconds or hours/minutes/seconds/milliseconds.  A novice running through your code may wonder what it is.  Named arguments can help resolve the visual ambiguity: 1: // is this days/hours/minutes/seconds (no) or hours/minutes/seconds/milliseconds (yes) 2: var ts = new TimeSpan(1, 2, 3, 4); 3:  4: // this however is visually very explicit 5: var ts = new TimeSpan(days: 1, hours: 2, minutes: 3, seconds: 4);   Or think of the times you’ve run across something passing a Boolean literal and wondered what it was: 1: // what is false here? 2: var sub = CreateSubscriber(hostname, port, false); 3:  4: // aha! Much more visibly clear 5: var sub = CreateSubscriber(hostname, port, isBuffered: false);   Pitfall: Don't Insert new Default Parameters In Between Existing Defaults Now let’s consider a two potential pitfalls.  The first is really an abuse.  It’s not really a fault of the default parameters themselves, but a fault in the use of them.  Let’s consider that Message constructor again with defaults.  Let’s say you want to add a messagePriority to the message and you think this is more important than a timeToLive value, so you decide to put messagePriority before it in the default, this gives you: 1: public class Message 2: { 3: public Message(string text = "", IDictionary<string, string> properties = null, int priority = 5, long timeToLive = -1) 4: { 5: // ... 6: } 7: }   Oh boy have we set ourselves up for failure!  Why?  Think of all the code out there that could already be using the library that already specified the timeToLive, such as this possible call: 1: var msg = new Message(“An error occurred”, myProperties, 1000);   Before this specified a message with a TTL of 1000, now it specifies a message with a priority of 1000 and a time to live of -1 (infinite).  All of this with NO compiler errors or warnings. So the rule to take away is if you are adding new default parameters to a method that’s currently in use, make sure you add them to the end of the list or create a brand new method or overload. Pitfall: Beware of Default Parameters in Inheritance and Interface Implementation Now, the second potential pitfalls has to do with inheritance and interface implementation.  I’ll illustrate with a puzzle: 1: public interface ITag 2: { 3: void WriteTag(string tagName = "ITag"); 4: } 5:  6: public class BaseTag : ITag 7: { 8: public virtual void WriteTag(string tagName = "BaseTag") { Console.WriteLine(tagName); } 9: } 10:  11: public class SubTag : BaseTag 12: { 13: public override void WriteTag(string tagName = "SubTag") { Console.WriteLine(tagName); } 14: } 15:  16: public static class Program 17: { 18: public static void Main() 19: { 20: SubTag subTag = new SubTag(); 21: BaseTag subByBaseTag = subTag; 22: ITag subByInterfaceTag = subTag; 23:  24: // what happens here? 25: subTag.WriteTag(); 26: subByBaseTag.WriteTag(); 27: subByInterfaceTag.WriteTag(); 28: } 29: }   What happens?  Well, even though the object in each case is SubTag whose tag is “SubTag”, you will get: 1: SubTag 2: BaseTag 3: ITag   Why?  Because default parameter are resolved at compile time, not runtime!  This means that the default does not belong to the object being called, but by the reference type it’s being called through.  Since the SubTag instance is being called through an ITag reference, it will use the default specified in ITag. So the moral of the story here is to be very careful how you specify defaults in interfaces or inheritance hierarchies.  I would suggest avoiding repeating them, and instead concentrating on the layer of classes or interfaces you must likely expect your caller to be calling from. For example, if you have a messaging factory that returns an IMessage which can be either an MsmqMessage or JmsMessage, it only makes since to put the defaults at the IMessage level since chances are your user will be using the interface only. So let’s sum up.  In general, I really love default and named parameters in C# 4.0.  I think they’re a great tool to help make your code easier to read and maintain when used correctly. On the plus side, default parameters: Reduce redundant overloading for the sake of providing optional calling structures. Improve readability by being able to name an ambiguous argument. But remember to make sure you: Do not insert new default parameters in the middle of an existing set of default parameters, this may cause unpredictable behavior that may not necessarily throw a syntax error – add to end of list or create new method. Be extremely careful how you use default parameters in inheritance hierarchies and interfaces – choose the most appropriate level to add the defaults based on expected usage. Technorati Tags: C#,.NET,Software,Default Parameters

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• September Independent Oracle User Group (IOUG) Regional Events:

  - by Mandy Ho

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} September 5, 2012 – Denver, CO Oracle 11g Database Upgrade Seminar Join Roy Swonger, Senior Director of software development at Oracle to learn about upgrading to Oracle Database 11g. Topics include: All the required preparatory steps Database upgrade strategies Post-upgrade performance analysis Helpful tips and common pitfalls to watch out for http://www.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=152242&src=7598177&src=7598177&Act=4 September 6, 2012 – Salt Lake City, UT Fall Symposium 2012 Plan to join us for our annual fall event on Sept 6. They day will be filled with learning and networking with tracks focused on Applications, APEX, BI, Development and DBA Topics. This event is free for UTOUG members to attend, but please register. http://www.utoug.org/apex/f?p=972:2:6686308836668467::::P2_EVENT_ID:121 September 6, 2012 – Portland, OR Oracle’s Hands on Workshop Series focused on providing Defense-in-Depth Solutions to secure data at the source, reduce risk and simplify compliance The Oracle Database Security Workshop is a one-day hands-on session for IT Managers, IT Security Architects and Oracle DBAs who are looking for solutions to address their information protection, privacy, and accountability challenges within their Oracle database environment. Most security programs offered today fail toadequately address database security. Customers continue to be challenged tosecure information against loss and protect the integrity of sensitiveinformation like critical financial data, personally identifiable information(PII) and credit card data for PCI compliance. http://nwoug.org/content.aspx?page_id=87&club_id=165905&item_id=241082 September 11, 2012 – Montreal, QC APEXposed! For APEX aficionados – join ODTUG in Montreal, September 11-12 for APEXposed! Topics will include Dynamic Actions, Plug-ins, Tuning, and Building Mobile Apps. The cost is $399 US and early registration ends August 15th. For more information: http://www.odtugapextraining.com  September 11, 2012 – Philadelphia, PA Big Data & What are we still doing wrong with Tom Kyte Tom Kyte is a Senior Technical Architect in Oracle's Server Technology Division. Tom is the Tom behind the AskTom column in Oracle Magazine and is also the author of Expert Oracle Database Architecture (Apress, 2005/2009) among other books Abstract: Big Data The term "big data" draws a lot of attention, but behind the hype there's a simple story. For decades, companies have been making business decisions based on transactional data stored in relational databases. However, beyond that critical data is a potential treasure trove of less structured data: weblogs, social media, email, sensors, and photographs that can be mined for useful information. This presentation will take a look at what Big Data is and means - and Oracle's strategy for handling it Abstract: What are we still doing wrong? I've given many best practices presentations in the last 10 years. I've given many worst practices presentations in the last 10 years. I've seen some things change over the last ten years and many other things stay exactly the same. In this talk - we'll be taking a look at the good and the bad - what we do right and what we continue to do wrong over and over again. We'll look at why "Why" is probably the right initial answer to most any question. We'll look at how we get to "Know what we Know", and why that can be both a help and a hindrance. We'll peek at "Best Practices" and tie them into what I term "Worst Practices". In short, a talk on the good and the bad. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} http://ioug.itconvergence.com/pls/apex/f?p=207:27:3669516430980563::NO September 12, 2012- New York, NY NYOUG Fall General Meeting “Trends in Database Administration and Why the Future of Database Administration is the Vdba” http://www.nyoug.org/upcoming_events.htm#General_Meeting1 September 21, 2012 – Cleveland, OH Oracle Database 11g for Developers: What You need to know or Oracle Database 11g New Features for Developers Attendees are introduced to the new and improved features of Oracle 11g (both Oracle 11g R1 and Oracle 11g R2) that directly impact application development. Special emphasis is placed on features that reduce development time, make development simpler, improve performance, or speed deployment. Specific topics include: New SQL functions, virtual columns, result caching, XML improvements, pivot statements, JDBC improvements, and PL/SQL enhancements such as compound triggers. http://www.neooug.org/ September 24, 2012 – Ottawa, ON Introduction to Oracle Spatial The free Oracle Locator functionality, and the Oracle Spatial option which dramatically extends Locator, are very useful, but poorly understood capabilities of the database. In the afternoon we will extend into additional areas selected from: storage and performance; answering business problems with spatial queries; using Oracle Maps in OBIEE; an overview and capabilities of Oracle Topology; under the covers with GeoCoding. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} http://www.oug-ottawa.org/pls/htmldb/f?p=327:27:4209274028390246::NO

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• Complex type support in process flow &ndash; XMLTYPE

  - by shawn

      Before OWB 11.2 release, there are only 5 simple data types supported in process flow: DATE, BOOLEAN, INTEGER, FLOAT and STRING. A new complex data type – XMLTYPE is added in 11.2, in order to support complex data being passed between the process flow activities. In this article we will give a simple example to illustrate the usage of the new type and some related editors.     Suppose there is a bookstore that uses XML format orders as shown below (we use the simplest form for the illustration purpose), then we can create a process flow to handle the order, take the order as the input, then extract necessary information, and generate a confirmation email to the customer automatically. <order id=’0001’>     <customer>         <name>Tom</name>         <email>[email protected]</email>     </customer>     <book id=’Java_001’>         <quantity>3</quantity>     </book> </order>     Considering a simple user case here: we use an input parameter/variable with XMLTYPE to hold the XML content of the order; then we can use an Assign activity to retrieve the email info from the order; after that, we can create an email activity to send the email (Other activities might be added in practical case, but will not be described here). 1) Set XML content value     For testing purpose, we will create a variable to hold the sample order, and then this will be used among the process flow activities. When the variable is of XMLTYPE and the “Literal” value is set the true, the advance editor will be enabled.     Click the “Advance Editor” shown as above, a simple xml editor will popup. The editor has basic features like syntax highlight and check as shown below:     We can also do the basic validation or validation against schema with the editor by selecting the normalized schema. With this, it will be easier to provide the value for XMLTYPE variables. 2) Extract information from XML content     After setting the value, we need to extract the email information with the Assign activity. In process flow, an enhanced expression builder is used to help users construct the XPath for extracting values from XML content. When the variable’s literal value is set the false, the advance editor is enabled.     Click the button, the advance editor will popup, as shown below:     The editor is based on the expression builder (which is often used in mapping etc), an XPath lib panel is appended which provides some help information on how to write the XPath. The expression used here is: “XMLTYPE.EXTRACT(XML_ORDER,'/order/customer/email/text()').getStringVal()”, which uses ‘/order/customer/email/text()’ as the XPath to extract the email info from the XML document.     A variable called “EMAIL_ADDR” is created with String data type to hold the value extracted.     Then we bind the “VARIABLE” parameter of Assign activity to “EMAIL_ADDR” variable, which means the value of the “EMAIL_ADDR” activity will be set to the result of the “VALUE” parameter of Assign activity. 3) Use the extracted information in Email activity     We bind the “TO_ADDRESS” parameter of the email activity to the “EMAIL_ADDR” variable created in above step.     We can also extract other information from the xml order directly through the expression, for example, we can set the “MESSAGE_BODY” with value “'Dear '||XMLTYPE.EXTRACT(XML_ORDER,'/order/customer/name/text()').getStringVal()||chr(13)||chr(10)||'   You have ordered '||XMLTYPE.EXTRACT(XML_ORDER,'/order/book/quantity/text()').getStringVal()||' '||XMLTYPE.EXTRACT(XML_ORDER,'/order/book/@id').getStringVal()”. This expression will extract the customer name, the quantity and the book id from the order to compose the message body.     To make the email activity work, we need provide some other necessary information, Such as “SMTP_SERVER” (which is the SMTP server used to send the emails, like “mail.bookstore.com”. The default PORT number is set to 25. You need to change the value accordingly), “FROM_ADDRESS” and “SUBJECT”. Then the process flow is ready to go.     After deploying the process flow package, we can simply run the process flow to check if the result is as expected (An email will be sent to the specified email address with proper subject and message body).     Note: In oracle 11g, there is an enhanced security feature - ACL (Access Control List), which restrict the network access within db, so we need to edit the list to allow UTL_SMTP work if you are using oracle 11g. Refer to chapter “Access Control Lists for UTL_TCP/HTTP/SMTP” and “Managing Fine-Grained Access to External Network Services” for more details.       In previous releases, XMLTYPE already exists in other OWB objects, like mapping/transformation etc. When the mapping/transformation is dragged into a process flow, the parameters with XMLTYPE are mapped to STRING. Now with the XMLTYPE support in process flow, the XMLTYPE will map to XMLTYPE in a more natural way, and we can leverage the new data type for the design.

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• Quartz.Net Windows Service Configure Logging

  - by Tarun Arora

  In this blog post I’ll be covering, Logging for Quartz.Net Windows Service 01 – Why doesn’t Quartz.Net Windows Service log by default 02 – Configuring Quartz.Net windows service for logging to eventlog, file, console, etc 03 – Results: Logging in action If you are new to Quartz.Net I would recommend going through, A brief Introduction to Quartz.net Walkthrough of Installing & Testing Quartz.Net as a Windows Service Writing & Scheduling your First HelloWorld job with Quartz.Net   01 – Why doesn’t Quartz.Net Windows Service log by default If you are trying to figure out why… The Quartz.Net windows service isn’t logging The Quartz.Net windows service isn’t writing anything to the event log The Quartz.Net windows service isn’t writing anything to a file How do I configure Quartz.Net windows service to use log4Net How do I change the level of logging for Quartz.Net Look no further, This blog post should help you answer these questions. Quartz.NET uses the Common.Logging framework for all of its logging needs. If you navigate to the directory where Quartz.Net Windows Service is installed (I have the service installed in C:\Program Files (x86)\Quartz.net, you can find out the location by looking at the properties of the service) and open ‘Quartz.Server.exe.config’ you’ll see that the Quartz.Net is already set up for logging to ConsoleAppender and EventLogAppender, but only ‘ConsoleAppender’ is set up as active. So, unless you have the console associated to the Quartz.Net service you won’t be able to see any logging. <log4net> <appender name="ConsoleAppender" type="log4net.Appender.ConsoleAppender"> <layout type="log4net.Layout.PatternLayout"> <conversionPattern value="%d [%t] %-5p %l - %m%n" /> </layout> </appender> <appender name="EventLogAppender" type="log4net.Appender.EventLogAppender"> <layout type="log4net.Layout.PatternLayout"> <conversionPattern value="%d [%t] %-5p %l - %m%n" /> </layout> </appender> <root> <level value="INFO" /> <appender-ref ref="ConsoleAppender" /> <!-- uncomment to enable event log appending --> <!-- <appender-ref ref="EventLogAppender" /> --> </root> </log4net> Problem: In the configuration above Quartz.Net Windows Service only has ConsoleAppender active. So, no logging will be done to EventLog. More over the RollingFileAppender isn’t setup at all. So, Quartz.Net will not log to an application trace log file. 02 – Configuring Quartz.Net windows service for logging to eventlog, file, console, etc Let’s change this behaviour by changing the config file… In the below config file, I have added the RollingFileAppender. This will configure Quartz.Net service to write to a log file. (<appender name="GeneralLog" type="log4net.Appender.RollingFileAppender">) I have specified the location for the log file (<arg key="configFile" value="Trace/application.log.txt"/>) I have enabled the EventLogAppender and RollingFileAppender to be written to by Quartz. Net windows service Changed the default level of logging from ‘Info’ to ‘All’. This means all activity performed by Quartz.Net Windows service will be logged. You might want to tune this back to ‘Debug’ or ‘Info’ later as logging ‘All’ will produce too much data to the logs. (<level value="ALL"/>) Since I have changed the logging level to ‘All’, I have added applicationSetting to remove logging log4Net internal debugging. (<add key="log4net.Internal.Debug" value="false"/>) <?xml version="1.0" encoding="utf-8" ?> <configuration> <configSections> <section name="quartz" type="System.Configuration.NameValueSectionHandler, System, Version=1.0.5000.0,Culture=neutral, PublicKeyToken=b77a5c561934e089" /> <section name="log4net" type="log4net.Config.Log4NetConfigurationSectionHandler, log4net" /> <sectionGroup name="common"> <section name="logging" type="Common.Logging.ConfigurationSectionHandler, Common.Logging" /> </sectionGroup> </configSections> <common> <logging> <factoryAdapter type="Common.Logging.Log4Net.Log4NetLoggerFactoryAdapter, Common.Logging.Log4net"> <arg key="configType" value="INLINE" /> <arg key="configFile" value="Trace/application.log.txt"/> <arg key="level" value="ALL" /> </factoryAdapter> </logging> </common> <appSettings> <add key="log4net.Internal.Debug" value="false"/> </appSettings> <log4net> <appender name="ConsoleAppender" type="log4net.Appender.ConsoleAppender"> <layout type="log4net.Layout.PatternLayout"> <conversionPattern value="%d [%t] %-5p %l - %m%n" /> </layout> </appender> <appender name="EventLogAppender" type="log4net.Appender.EventLogAppender"> <layout type="log4net.Layout.PatternLayout"> <conversionPattern value="%d [%t] %-5p %l - %m%n" /> </layout> </appender> <appender name="GeneralLog" type="log4net.Appender.RollingFileAppender"> <file value="Trace/application.log.txt"/> <appendToFile value="true"/> <maximumFileSize value="1024KB"/> <rollingStyle value="Size"/> <layout type="log4net.Layout.PatternLayout"> <conversionPattern value="%d{HH:mm:ss} [%t] %-5p %c - %m%n"/> </layout> </appender> <root> <level value="ALL" /> <appender-ref ref="ConsoleAppender" /> <appender-ref ref="EventLogAppender" /> <appender-ref ref="GeneralLog"/> </root> </log4net> </configuration>   Note – Please ensure you restart the Quartz.Net Windows service for the config changes to be picked up by the service   03 – Results: Logging in action Once you start the Quartz.Net Windows Service up, the logging should be initiated to write all activities in the Console, EventLog and File… See screen shots below… Figure – Quartz.Net Windows Service logging all activity to the event log Figure – Quartz.Net Windows Service logging all activity to the application log file Where is the output from log4Net ConsoleAppender? As a default behaviour, the console isn't available in windows services, web services, windows forms. The output will simply be dismissed. Unless you are running the process interactively. Which you can do by firing up Quartz.Server.exe –i to see the output   This was fourth in the series of posts on enterprise scheduling using Quartz.net, in the next post I’ll be covering troubleshooting why a scheduled task hasn’t fired on Quartz.net windows service. All Quartz.Net specific blog posts can listed here. Thank you for taking the time out and reading this blog post. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Stay tuned!

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• OpenCV install problems on Studio 12.04 - broken dependencies

  - by Will

  I'm trying to follow the Ubuntu OpenCV documentation at OpenCV. The provided script has a line which executed for some time, taking away more packages than I expected (such as ubuntu-studio video); sudo apt-get -qq remove ffmpeg x264 libx264-dev When the script gets to the line below, it bombs; sudo apt-get -qq install libopencv-dev build-essential checkinstall cmake pkg-config yasm libtiff4-dev libjpeg-dev libjasper-dev libavcodec-dev libavformat-dev libswscale-dev libdc1394-22-dev libxine-dev libgstreamer0.10-dev libgstreamer-plugins-base0.10-dev libv4l-dev python-dev python-numpy libtbb-dev libqt4-dev libgtk2.0-dev libfaac-dev libmp3lame-dev libopencore-amrnb-dev libopencore-amrwb-dev libtheora-dev libvorbis-dev libxvidcore-dev x264 v4l-utils ffmpeg The error msg is; E: Unable to correct problems, you have held broken packages. I've since run Update-Manager, run sudo apt-get updates, rebooted, tried the above script line manually, and still no change. I've just run sudo apt-get install -f and nothing seemed to change. It did mention that some packages were no longer needed and could be removed by apt-get autoremove, so I ran that. It removed a number of packages, so I reran the install command above. Still same problem of held broken packages. I just ran sudo apt-get -u dist-upgrade Part of the response was; The following packages have been kept back: gstreamer0.10-ffmpeg I'm not sure what that means. I do know that it shows up in my Update-Manager and cannot be checked I then ran sudo dpkg --configure -a and then reran sudo apt-get -f install and the package was still not upgraded, though there was this very interesting comment; Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: gstreamer0.10-ffmpeg : Depends: libavcodec53 (< 5:0) but it is not going to be installed or libavcodec-extra-53 (< 5:0) but 5:0.7.2-1ubuntu1+codecs1~oneiric2 is to be installed E: Unable to correct problems, you have held broken packages. Then I ran sudo apt-get -u dist-upgrade It showed I had one held package, so I ran; sudo apt-get -o Debug::pkgProblemResolver=yes dist-upgrade It also exited without upgrading the package, so I ran; sudo apt-get remove --dry-run gstreamer0.10-ffmpeg:i386 And it gave me; *The following packages will be REMOVED: arista gstreamer0.10-ffmpeg 0 upgraded, 0 newly installed, 2 to remove and 0 not upgraded. Remv arista [0.9.7-3ubuntu1] Remv gstreamer0.10-ffmpeg [0.10.12-1ubuntu1]* But when I reran sudo apt-get -u dist-upgrade It showed the package was still there. *The following packages have been kept back: gstreamer0.10-ffmpeg 0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.* Update: Just went into Synaptic PM and completely removed gstreamer0.10-ffmpeg Reran sudo apt-get -u dist-upgrade And was told; 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. However, when I ran the original apt-get to install opencv (first code at the top of this question), it still gave me the same broken package errors. So I tried $ cat /etc/apt/sources.list # # deb cdrom:[Ubuntu-Studio 11.10 _Oneiric Ocelot_ - Release i386 (20111011.1)]/ oneiric main multiverse restricted universe # deb cdrom:[Ubuntu-Studio 11.10 _Oneiric Ocelot_ - Release i386 (20111011.1)]/ oneiric main multiverse restricted universe # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to # newer versions of the distribution. deb http://us.archive.ubuntu.com/ubuntu/ precise main restricted deb-src http://us.archive.ubuntu.com/ubuntu/ precise main restricted ## Major bug fix updates produced after the final release of the ## distribution. deb http://us.archive.ubuntu.com/ubuntu/ precise-updates main restricted deb-src http://us.archive.ubuntu.com/ubuntu/ precise-updates main restricted ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team. Also, please note that software in universe WILL NOT receive any ## review or updates from the Ubuntu security team. deb http://us.archive.ubuntu.com/ubuntu/ precise universe deb-src http://us.archive.ubuntu.com/ubuntu/ precise universe deb http://us.archive.ubuntu.com/ubuntu/ precise-updates universe deb-src http://us.archive.ubuntu.com/ubuntu/ precise-updates universe ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team, and may not be under a free licence. Please satisfy yourself as to ## your rights to use the software. Also, please note that software in ## multiverse WILL NOT receive any review or updates from the Ubuntu ## security team. deb http://us.archive.ubuntu.com/ubuntu/ precise multiverse deb-src http://us.archive.ubuntu.com/ubuntu/ precise multiverse deb http://us.archive.ubuntu.com/ubuntu/ precise-updates multiverse deb-src http://us.archive.ubuntu.com/ubuntu/ precise-updates multiverse ## N.B. software from this repository may not have been tested as ## extensively as that contained in the main release, although it includes ## newer versions of some applications which may provide useful features. ## Also, please note that software in backports WILL NOT receive any review ## or updates from the Ubuntu security team. deb http://security.ubuntu.com/ubuntu precise-security main restricted deb-src http://security.ubuntu.com/ubuntu precise-security main restricted deb http://security.ubuntu.com/ubuntu precise-security universe deb-src http://security.ubuntu.com/ubuntu precise-security universe deb http://security.ubuntu.com/ubuntu precise-security multiverse deb-src http://security.ubuntu.com/ubuntu precise-security multiverse ## Uncomment the following two lines to add software from Canonical's ## 'partner' repository. ## This software is not part of Ubuntu, but is offered by Canonical and the ## respective vendors as a service to Ubuntu users. deb http://archive.canonical.com/ubuntu precise partner # deb-src http://archive.canonical.com/ubuntu oneiric partner ## Uncomment the following two lines to add software from Ubuntu's ## 'extras' repository. ## This software is not part of Ubuntu, but is offered by third-party ## developers who want to ship their latest software. # deb http://extras.ubuntu.com/ubuntu oneiric main # deb-src http://extras.ubuntu.com/ubuntu oneiric main # deb http://download.opensuse.org/repositories/home:/popinet/xUbuntu_11.04 ./ # disabled on upgrade to precise and then; $ cat /etc/apt/sources.list.d/* But I don't have enough reputation to post the results here (it says I need at least 10 reputation points to post more than 2 links), so I don't know how to provide the requested feedback. Then tried; $ sudo apt-get check [sudo] password for <abcd>: Reading package lists... Done Building dependency tree Reading state information... Done However, no resolution of the problem yet. What else do I need to do? Will an upgrade to Ubuntu Studio 13.xx solve this problem (or compound it)?

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• Who is Jeremiah Owyang?

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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• Who is Jeremiah Owyang?

  - by Michael Hylton

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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• Networking in VirtualBox

  - by Fat Bloke

  Networking in VirtualBox is extremely powerful, but can also be a bit daunting, so here's a quick overview of the different ways you can setup networking in VirtualBox, with a few pointers as to which configurations should be used and when. VirtualBox allows you to configure up to 8 virtual NICs (Network Interface Controllers) for each guest vm (although only 4 are exposed in the GUI) and for each of these NICs you can configure: Which virtualized NIC-type is exposed to the Guest. Examples include: Intel PRO/1000 MT Server (82545EM),  AMD PCNet FAST III (Am79C973, the default) or  a Paravirtualized network adapter (virtio-net). How the NIC operates with respect to your Host's physical networking. The main modes are: Network Address Translation (NAT) Bridged networking Internal networking Host-only networking NAT with Port-forwarding The choice of NIC-type comes down to whether the guest has drivers for that NIC.  VirtualBox, suggests a NIC based on the guest OS-type that you specify during creation of the vm, and you rarely need to modify this. But the choice of networking mode depends on how you want to use your vm (client or server) and whether you want other machines on your network to see it. So let's look at each mode in a bit more detail... Network Address Translation (NAT) This is the default mode for new vm's and works great in most situations when the Guest is a "client" type of vm. (i.e. most network connections are outbound). Here's how it works: When the guest OS boots,  it typically uses DHCP to get an IP address. VirtualBox will field this DHCP request and tell the guest OS its assigned IP address and the gateway address for routing outbound connections. In this mode, every vm is assigned the same IP address (10.0.2.15) because each vm thinks they are on their own isolated network. And when they send their traffic via the gateway (10.0.2.2) VirtualBox rewrites the packets to make them appear as though they originated from the Host, rather than the Guest (running inside the Host). This means that the Guest will work even as the Host moves from network to network (e.g. laptop moving between locations), and from wireless to wired connections too. However, how does another computer initiate a connection into a Guest?  e.g. connecting to a web server running in the Guest. This is not (normally) possible using NAT mode as there is no route into the Guest OS. So for vm's running servers we need a different networking mode.... Bridged Networking Bridged Networking is used when you want your vm to be a full network citizen, i.e. to be an equal to your host machine on the network. In this mode, a virtual NIC is "bridged" to a physical NIC on your host, like this: The effect of this is that each VM has access to the physical network in the same way as your host. It can access any service on the network such as external DHCP services, name lookup services, and routing information just as the host does. Logically, the network looks like this: The downside of this mode is that if you run many vm's you can quickly run out of IP addresses or your network administrator gets fed up with you asking for statically assigned IP addresses. Secondly, if your host has multiple physical NICs (e.g. Wireless and Wired) you must reconfigure the bridge when your host jumps networks.  Hmm, so what if you want to run servers in vm's but don't want to involve your network administrator? Maybe one of the next 2 modes is for you... Internal Networking When you configure one or more vm's to sit on an Internal network, VirtualBox ensures that all traffic on that network stays within the host and is only visible to vm's on that virtual network. Configuration looks like this: The internal network ( in this example "intnet" ) is a totally isolated network and so is very "quiet". This is good for testing when you need a separate, clean network, and you can create sophisticated internal networks with vm's that provide their own services to the internal network. (e.g. Active Directory, DHCP, etc). Note that not even the Host is a member of the internal network, but this mode allows vm's to function even when the Host is not connected to a network (e.g. on a plane). Note that in this mode, VirtualBox provides no "convenience" services such as DHCP, so your machines must be statically configured or one of the vm's needs to provide a DHCP/Name service. Multiple internal networks are possible and you can configure vm's to have multiple NICs to sit across internal and other network modes and thereby provide routes if needed. But all this sounds tricky. What if you want an Internal Network that the host participates on with VirtualBox providing IP addresses to the Guests? Ah, then for this, you might want to consider Host-only Networking... Host-only Networking Host-only Networking is like Internal Networking in that you indicate which network the Guest sits on, in this case, "vboxnet0": All vm's sitting on this "vboxnet0" network will see each other, and additionally, the host can see these vm's too. However, other external machines cannot see Guests on this network, hence the name "Host-only". Logically, the network looks like this: This looks very similar to Internal Networking but the host is now on "vboxnet0" and can provide DHCP services. To configure how a Host-only network behaves, look in the VirtualBox Manager...Preferences...Network dialog: Port-Forwarding with NAT Networking Now you may think that we've provided enough modes here to handle every eventuality but here's just one more... What if you cart around a mobile-demo or dev environment on, say, a laptop and you have one or more vm's that you need other machines to connect into? And you are continually hopping onto different (customer?) networks. In this scenario: NAT - won't work because external machines need to connect in. Bridged - possibly an option, but does your customer want you eating IP addresses and can your software cope with changing networks? Internal - we need the vm(s) to be visible on the network, so this is no good. Host-only - same problem as above, we want external machines to connect in to the vm's. Enter Port-forwarding to save the day! Configure your vm's to use NAT networking; Add Port Forwarding rules; External machines connect to "host":"port number" and connections are forwarded by VirtualBox to the guest:port number specified. For example, if your vm runs a web server on port 80, you could set up rules like this:  ...which reads: "any connections on port 8080 on the Host will be forwarded onto this vm's port 80".  This provides a mobile demo system which won't need re-configuring every time you open your laptop lid. Summary VirtualBox has a very powerful set of options allowing you to set up almost any configuration your heart desires. For more information, check out the VirtualBox User Manual on Virtual Networking. -FB 

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• Solaris X86 AESNI OpenSSL Engine

  - by danx

  Solaris X86 AESNI OpenSSL Engine Cryptography is a major component of secure e-commerce. Since cryptography is compute intensive and adds a significant load to applications, such as SSL web servers (https), crypto performance is an important factor. Providing accelerated crypto hardware greatly helps these applications and will help lead to a wider adoption of cryptography, and lower cost, in e-commerce and other applications. The Intel Westmere microprocessor has six new instructions to acclerate AES encryption. They are called "AESNI" for "AES New Instructions". These are unprivileged instructions, so no "root", other elevated access, or context switch is required to execute these instructions. These instructions are used in a new built-in OpenSSL 1.0 engine available in Solaris 11, the aesni engine. Previous Work Previously, AESNI instructions were introduced into the Solaris x86 kernel and libraries. That is, the "aes" kernel module (used by IPsec and other kernel modules) and the Solaris pkcs11 library (for user applications). These are available in Solaris 10 10/09 (update 8) and above, and Solaris 11. The work here is to add the aesni engine to OpenSSL. X86 AESNI Instructions Intel's Xeon 5600 is one of the processors that support AESNI. This processor is used in the Sun Fire X4170 M2 As mentioned above, six new instructions acclerate AES encryption in processor silicon. The new instructions are: aesenc performs one round of AES encryption. One encryption round is composed of these steps: substitute bytes, shift rows, mix columns, and xor the round key. aesenclast performs the final encryption round, which is the same as above, except omitting the mix columns (which is only needed for the next encryption round). aesdec performs one round of AES decryption aesdeclast performs the final AES decryption round aeskeygenassist Helps expand the user-provided key into a "key schedule" of keys, one per round aesimc performs an "inverse mixed columns" operation to convert the encryption key schedule into a decryption key schedule pclmulqdq Not a AESNI instruction, but performs "carryless multiply" operations to acclerate AES GCM mode. Since the AESNI instructions are implemented in hardware, they take a constant number of cycles and are not vulnerable to side-channel timing attacks that attempt to discern some bits of data from the time taken to encrypt or decrypt the data. Solaris x86 and OpenSSL Software Optimizations Having X86 AESNI hardware crypto instructions is all well and good, but how do we access it? The software is available with Solaris 11 and is used automatically if you are running Solaris x86 on a AESNI-capable processor. AESNI is used internally in the kernel through kernel crypto modules and is available in user space through the PKCS#11 library. For OpenSSL on Solaris 11, AESNI crypto is available directly with a new built-in OpenSSL 1.0 engine, called the "aesni engine." This is in lieu of the extra overhead of going through the Solaris OpenSSL pkcs11 engine, which accesses Solaris crypto and digest operations. Instead, AESNI assembly is included directly in the new aesni engine. Instead of including the aesni engine in a separate library in /lib/openssl/engines/, the aesni engine is "built-in", meaning it is included directly in OpenSSL's libcrypto.so.1.0.0 library. This reduces overhead and the need to manually specify the aesni engine. Since the engine is built-in (that is, in libcrypto.so.1.0.0), the openssl -engine command line flag or API call is not needed to access the engine—the aesni engine is used automatically on AESNI hardware. Ciphers and Digests supported by OpenSSL aesni engine The Openssl aesni engine auto-detects if it's running on AESNI hardware and uses AESNI encryption instructions for these ciphers: AES-128-CBC, AES-192-CBC, AES-256-CBC, AES-128-CFB128, AES-192-CFB128, AES-256-CFB128, AES-128-CTR, AES-192-CTR, AES-256-CTR, AES-128-ECB, AES-192-ECB, AES-256-ECB, AES-128-OFB, AES-192-OFB, and AES-256-OFB. Implementation of the OpenSSL aesni engine The AESNI assembly language routines are not a part of the regular Openssl 1.0.0 release. AESNI is a part of the "HEAD" ("development" or "unstable") branch of OpenSSL, for future release. But AESNI is also available as a separate patch provided by Intel to the OpenSSL project for OpenSSL 1.0.0. A minimal amount of "glue" code in the aesni engine works between the OpenSSL libcrypto.so.1.0.0 library and the assembly functions. The aesni engine code is separate from the base OpenSSL code and requires patching only a few source files to use it. That means OpenSSL can be more easily updated to future versions without losing the performance from the built-in aesni engine. OpenSSL aesni engine Performance Here's some graphs of aesni engine performance I measured by running openssl speed -evp $algorithm where $algorithm is aes-128-cbc, aes-192-cbc, and aes-256-cbc. These are using the 64-bit version of openssl on the same AESNI hardware, a Sun Fire X4170 M2 with a Intel Xeon E5620 @2.40GHz, running Solaris 11 FCS. "Before" is openssl without the aesni engine and "after" is openssl with the aesni engine. The numbers are MBytes/second. OpenSSL aesni engine performance on Sun Fire X4170 M2 (Xeon E5620 @2.40GHz) (Higher is better; "before"=OpenSSL on AESNI without AESNI engine software, "after"=OpenSSL AESNI engine) As you can see the speedup is dramatic for all 3 key lengths and for data sizes from 16 bytes to 8 Kbytes—AESNI is about 7.5-8x faster over hand-coded amd64 assembly (without aesni instructions). Verifying the OpenSSL aesni engine is present The easiest way to determine if you are running the aesni engine is to type "openssl engine" on the command line. No configuration, API, or command line options are needed to use the OpenSSL aesni engine. If you are running on Intel AESNI hardware with Solaris 11 FCS, you'll see this output indicating you are using the aesni engine: intel-westmere $ openssl engine (aesni) Intel AES-NI engine (no-aesni) (dynamic) Dynamic engine loading support (pkcs11) PKCS #11 engine support If you are running on Intel without AESNI hardware you'll see this output indicating the hardware can't support the aesni engine: intel-nehalem $ openssl engine (aesni) Intel AES-NI engine (no-aesni) (dynamic) Dynamic engine loading support (pkcs11) PKCS #11 engine support For Solaris on SPARC or older Solaris OpenSSL software, you won't see any aesni engine line at all. Third-party OpenSSL software (built yourself or from outside Oracle) will not have the aesni engine either. Solaris 11 FCS comes with OpenSSL version 1.0.0e. The output of typing "openssl version" should be "OpenSSL 1.0.0e 6 Sep 2011". 64- and 32-bit OpenSSL OpenSSL comes in both 32- and 64-bit binaries. 64-bit executable is now the default, at /usr/bin/openssl, and OpenSSL 64-bit libraries at /lib/amd64/libcrypto.so.1.0.0 and libssl.so.1.0.0 The 32-bit executable is at /usr/bin/i86/openssl and the libraries are at /lib/libcrytpo.so.1.0.0 and libssl.so.1.0.0. Availability The OpenSSL AESNI engine is available in Solaris 11 x86 for both the 64- and 32-bit versions of OpenSSL. It is not available with Solaris 10. You must have a processor that supports AESNI instructions, otherwise OpenSSL will fallback to the older, slower AES implementation without AESNI. Processors that support AESNI include most Westmere and Sandy Bridge class processor architectures. Some low-end processors (such as for mobile/laptop platforms) do not support AESNI. The easiest way to determine if the processor supports AESNI is with the isainfo -v command—look for "amd64" and "aes" in the output: $ isainfo -v 64-bit amd64 applications pclmulqdq aes sse4.2 sse4.1 ssse3 popcnt tscp ahf cx16 sse3 sse2 sse fxsr mmx cmov amd_sysc cx8 tsc fpu Conclusion The Solaris 11 OpenSSL aesni engine provides easy access to powerful Intel AESNI hardware cryptography, in addition to Solaris userland PKCS#11 libraries and Solaris crypto kernel modules.

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• Conversion of BizTalk Projects to Use the New WCF-SAP Adaptor

  - by Geordie

  We are in the process of upgrading our BizTalk Environment from BizTalk 2006 R2 to BizTalk 2010. The SAP adaptor in BizTalk 2010 is an all new and more powerful WCF-SAP adaptor. When my colleagues tested out the new adaptor they discovered that the format of the data extracted from SAP was not identical to the old adaptor. This is not a big deal if the structure of the messages from SAP is simple. In this case we were receiving the delivery and invoice iDocs. Both these structures are complex especially the delivery document. Over the past few years I have tweaked the delivery mapping to remove bugs from original mapping. The idea of redoing these maps did not appeal and due to the current work load was not even an option. I opted for a rather crude alternative of pulling in the iDoc in the new typed format and then adding a static map at the start of the orchestration to convert the data to the old schema.  Note WCF-SAP data formats (on the binding tab of the configuration dialog box is the ‘RecieiveIdocFormat’ field): Typed:  Returns a XML document with the hierarchy represented in XML and all fields being represented by XML tags. RFC: Returns an XML document with the hierarchy represented in XML but the iDoc lines in flat file format. String: This returns the iDoc in a format that is closest to the original flat file format but is still wrapped with some top level XML tags. The files also contained some strange characters at the end of each line. I started with the invoice document and it was quite straight forward to add the mapping but this is where my problems started. The orchestrations for these documents are dynamic and so require the identity of the partner to be able to correctly configure the orchestration. The partner identity is in the EDI_DC40 segment of the iDoc. In the old project the RECPRN node of the segment was promoted. The code to set a variable to the partner ID was now failing. After lot of head scratching I discovered the problem was due to the addition of Namespaces to the fields in the EDI_DC40 segment. To overcome this I needed to use an xPath query with a Namespace Manager. This had to be done in custom code. I now tried to repeat the process with the delivery document. Unfortunately when we tried to get sample typed data from SAP an exception was thrown. The adapter "WCF-SAP" raised an error message. Details "Microsoft.ServiceModel.Channels.Common.XmlReaderGenerationException: The segment or group definition E2EDKA1001 was not found in the IDoc metadata. The UniqueId of the IDoc type is: IDOCTYP/3/DESADV01/ZASNEXT1/640. For Receive operations, the SAP adapter does not support unreleased segments.   Our guess is that when the WCF-SAP adaptor tries to down load the data it retrieves a data schema from SAP. For some reason the schema does not match the data. This may be due to the version of SAP we are running or due to a customization. Either way resolving this problem did not look easy. When doing some research on this problem I found an article showing me how to get the data from SAP using the WCF-SAP adaptor without any XML tags. http://blogs.msdn.com/b/adapters/archive/2007/10/05/receiving-idocs-getting-the-raw-idoc-data.aspx Reproduction of Mustansir blog: Since the WCF based SAP Adapter is ... well, WCF based, all data flowing in and out of the adapter is encapsulated within a SOAP message. Which means there are those pesky xml tags all over the place. If you want to receive an Idoc from SAP, you can receive it in "Typed" format (in which case each column in each segment of the idoc appears within its own xml tag), or you can receive it in "String" format (in which case there are just 2 xml tags at the top, the raw xml data in string/flat file format, and the 2 closing xml tags). In "String" format, an incoming idoc (for ORDERS05, containing 5 data records) would look like: <ReceiveIdoc ><idocData>EDI_DC40 8000000000001064985620 E2EDK01005 800000000000106498500000100000001 E2EDK14 8000000000001064985000002000000020111000 E2EDK14 8000000000001064985000003000000020081000 E2EDK14 80000000000010649850000040000000200710 E2EDK14 80000000000010649850000050000000200600</idocData></ReceiveIdoc> (I have trimmed part of the control record so that it fits cleanly here on one line). Now, you're only interested in the IDOC data, and don't care much for the XML tags. It isn't that difficult to write your own pipeline component, or even some logic in the orchestration to remove the tags, right? Well, you don't need to write any extra code at all - the WCF Adapter can help you here! During the configuration of your one-way Receive Location using WCF-Custom, navigate to the Messages tab. Under the section "Inbound BizTalk Messge Body", select the "Path" radio button, and: (a) Enter the body path expression as: /*[local-name()='ReceiveIdoc']/*[local-name()='idocData'] (b) Choose "String" for the Node Encoding. What we've done is, used an XPATH to pull out the value of the "idocData" node from the XML. Your Receive Location will now emit text containing only the idoc data. You can at this point, for example, put the Flat File Pipeline component to convert the flat text into a different xml format based on some other schema you already have, and receive your version of the xml formatted message in your orchestration.   This was potentially a much easier solution than adding the static maps to the orchestrations and overcame the issue with ‘Typed’ delivery documents. Not quite so fast… Note: When I followed Mustansir’s blog the characters at the end of each line disappeared. After configuring the adaptor and passing the iDoc data into the original flat file receive pipelines I was receiving exceptions. There was a failure executing the receive pipeline: "PAPINETPipelines.DeliveryFlatFileReceive, CustomerIntegration2.PAPINET.Pipelines, Version=1.0.0.0, Culture=neutral, PublicKeyToken=4ca3635fbf092bbb" Source: "Pipeline " Receive Port: "recSAP_Delivery" URI: "D:\CustomerIntegration2\SAP\Delivery\*.xml" Reason: An error occurred when parsing the incoming document: "Unexpected data found while looking for: 'Z2EDPZ7' The current definition being parsed is E2EDP07GRP. The stream offset where the error occured is 8859. The line number where the error occured is 23. The column where the error occured is 0.". Although the new flat file looked the same as the old one there was a differences. In the original file all lines in the document were exactly 1064 character long. In the new file all lines were truncated to the last alphanumeric character. The final piece of the puzzle was to add a custom pipeline component to pad all the lines to 1064 characters. This component was added to the decode node of the custom delivery and invoice flat file disassembler pipelines. Execute method of the custom pipeline component: public IBaseMessage Execute(IPipelineContext pc, IBaseMessage inmsg) { //Convert Stream to a string Stream s = null; IBaseMessagePart bodyPart = inmsg.BodyPart;   // NOTE inmsg.BodyPart.Data is implemented only as a setter in the http adapter API and a //getter and setter for the file adapter. Use GetOriginalDataStream to get data instead. if (bodyPart != null) s = bodyPart.GetOriginalDataStream();   string newMsg = string.Empty; string strLine; try { StreamReader sr = new StreamReader(s); strLine = sr.ReadLine(); while (strLine != null) { //Execute padding code if (strLine != null) strLine = strLine.PadRight(1064, ' ') + "\r\n"; newMsg += strLine; strLine = sr.ReadLine(); } sr.Close(); } catch (IOException ex) { throw new Exception("Error occured trying to pad the message to 1064 charactors"); }   //Convert back to stream and set to Data property inmsg.BodyPart.Data = new MemoryStream(Encoding.UTF8.GetBytes(newMsg)); ; //reset the position of the stream to zero inmsg.BodyPart.Data.Position = 0; return inmsg; }

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• Help me solve my problem with NPR Media Player

  - by Calcipher

  First of, let me apologize for this getting a bit technical. Several weeks ago, I found that while using NPR's media player (e.g. click on 'Listen to the Show' - this is what I've been using as a test) the stream would suddenly halt after a minute or three. I could not get the stream to restart without reloading the page. Now, I assumed this was an issue with NPR's player and Linux (or just a bug in their stuff in general) so I began to dig, the following is what I have tried to date (please note, the tldr; option is to skip to the latest thing as I think I know what is causing the problem). Note: All testing has been done, for consistency purposes, on a clean install of Chromium with no pluggins running. My machine is Ubuntu 10.10x64. First thing I always try, I disabled all firewall stuff on the system (UFW, default deny all, allow ssh). No change, firewall back up for all additional tests unless otherwise noted. In any case, UFW is stateful, so connections it started on a non-specified on different ports will continue to work. I deleted my ~/.macromeda and ~/.adobe folders, restarted (just to be sure) and tried. Program still froze. I decided the problem might be with my install of flash, so I purged the version I had (and the home folders again). I installed the x64 version of flash from a PPA. This had no effect. I decided that the problem might be with the version of flash, so I purged the x64 version and installed the standard x32 version that comes with Ubuntu. No luck. Back to the x64 version for consistency, I decided to set up a 64-bit mini 'clone' of my system in VirtualBox. I was able to run the media player with no problem. I rsynced (in archive mode) my home directory from my real machine to the virtual machine (with bridged networking, so it was fully visible on the network). I also used a few tricks to install ALL of the same software (and repositories) from the real machine to the virtual machine. I was still able to listen to the player. I decided that the problem was with my install (after all, it had gone through two major version upgrades). As I have /home/ on a separate partition it was easy to reinstall and use the same trick from #6 to have my system up and running again within about an hour. I continue to have issues with the NPR Media Player. By this point the weekend had come. At work, I use a wired connection while at home I use a wireless connection. For some reason I forgot that I was having problems and used the NPR Media Player over the weekend. Low and behold it worked just fine at home on wireless (note: for various reasons, I could not test this on wired at home). Following from #6, I decided that the problem was either something with the network at work or still something with my account. As the latter was easier to test, I created a new account on my system and used that at work. The Media Player worked. At a loss, I decided to watch the traffic with tshark (the text based brother of wireshark) - X's to protect the innocent, I am the XXX.24.200.XXX: sudo tshark -i eth0 -p -t a -R "ip.addr == XXX.24.200.XXX && ip.addr == XXX.166.98.XXX" As you would expect, there were tons and tons of packets, but each and every time the player froze, this is what I got 08:42:20.679200 XXX.166.98.XXX - XXX.24.200.XXX TCP macromedia-fcs 56371 [PSH, ACK] Seq=817686 Ack=6 Win=65535 Len=1448 TSV=495713325 TSER=396467 08:42:20.718602 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396475 TSER=495713325 08:42:21.050183 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713362 TSER=396475 08:42:21.050221 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396508 TSER=495713362 08:42:21.680548 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713425 TSER=396508 08:42:21.680605 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396571 TSER=495713425 08:42:22.910354 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713548 TSER=396571 08:42:22.910400 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396694 TSER=495713548 08:42:25.340458 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713791 TSER=396694 08:42:25.340517 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396937 TSER=495713791 08:42:30.170698 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495714274 TSER=396937 08:42:30.170746 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=397420 TSER=495714274 08:42:39.801738 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495715237 TSER=397420 08:42:39.801784 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=398383 TSER=495715237 08:42:59.032648 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495717160 TSER=398383 08:42:59.032696 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=400306 TSER=495717160 08:43:00.267721 XXX.24.200.XXX - XXX.166.98.XXX TCP 56371 macromedia-fcs [FIN, ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=400430 TSER=495717160 08:43:00.267827 XXX.24.200.XXX - XXX.166.98.XXX TCP 56371 macromedia-fcs [RST, ACK] Seq=7 Ack=819134 Win=65535 Len=0 TSV=400430 TSER=495717160 So, as you can see, my machine is sending out a ZeroWindow packet (which I think means some buffer or another filled up) which causes the Media Player to halt (unfortunately, terminally - no controls on it really do anything anymore). Any ideas, at all, what would cause this? Why only on eth0 under my main account?

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• How to configure VPN in Windows XP

  - by SAMIR BHOGAYTA

  VPN Overview A VPN is a private network created over a public one. It’s done with encryption, this way, your data is encapsulated and secure in transit – this creates the ‘virtual’ tunnel. A VPN is a method of connecting to a private network by a public network like the Internet. An internet connection in a company is common. An Internet connection in a Home is common too. With both of these, you could create an encrypted tunnel between them and pass traffic, safely - securely. If you want to create a VPN connection you will have to use encryption to make sure that others cannot intercept the data in transit while traversing the Internet. Windows XP provides a certain level of security by using Point-to-Point Tunneling Protocol (PPTP) or Layer Two Tunneling Protocol (L2TP). They are both considered tunneling protocols – simply because they create that virtual tunnel just discussed, by applying encryption. Configure a VPN with XP If you want to configure a VPN connection from a Windows XP client computer you only need what comes with the Operating System itself, it's all built right in. To set up a connection to a VPN, do the following: 1. On the computer that is running Windows XP, confirm that the connection to the Internet is correctly configured. • You can try to browse the internet • Ping a known host on the Internet, like yahoo.com, something that isn’t blocking ICMP 2. Click Start, and then click Control Panel. 3. In Control Panel, double click Network Connections 4. Click Create a new connection in the Network Tasks task pad 5. In the Network Connection Wizard, click Next. 6. Click Connect to the network at my workplace, and then click Next. 7. Click Virtual Private Network connection, and then click Next. 8. If you are prompted, you need to select whether you will use a dialup connection or if you have a dedicated connection to the Internet either via Cable, DSL, T1, Satellite, etc. Click Next. 9. Type a host name, IP or any other description you would like to appear in the Network Connections area. You can change this later if you want. Click Next. 10. Type the host name or the Internet Protocol (IP) address of the computer that you want to connect to, and then click Next. 11. You may be asked if you want to use a Smart Card or not. 12. You are just about done, the rest of the screens just verify your connection, click Next. 13. Click to select the Add a shortcut to this connection to my desktop check box if you want one, if not, then leave it unchecked and click finish. 14. You are now done making your connection, but by default, it may try to connect. You can either try the connection now if you know its valid, if not, then just close it down for now. 15. In the Network Connections window, right-click the new connection and select properties. Let’s take a look at how you can customize this connection before it’s used. 16. The first tab you will see if the General Tab. This only covers the name of the connection, which you can also rename from the Network Connection dialog box by right clicking the connection and selecting to rename it. You can also configure a First connect, which means that Windows can connect the public network (like the Internet) before starting to attempt the ‘VPN’ connection. This is a perfect example as to when you would have configured the dialup connection; this would have been the first thing that you would have to do. It's simple, you have to be connected to the Internet first before you can encrypt and send data over it. This setting makes sure that this is a reality for you. 17. The next tab is the Options Tab. It is The Options tab has a lot you can configure in it. For one, you have the option to connect to a Windows Domain, if you select this check box (unchecked by default), then your VPN client will request Windows logon domain information while starting to work up the VPN connection. Also, you have options here for redialing. Redial attempts are configured here if you are using a dial up connection to get to the Internet. It is very handy to redial if the line is dropped as dropped lines are very common. 18. The next tab is the Security Tab. This is where you would configure basic security for the VPN client. This is where you would set any advanced IPSec configurations other security protocols as well as requiring encryption and credentials. 19. The next tab is the Networking Tab. This is where you can select what networking items are used by this VPN connection. 20. The Last tab is the Advanced Tab. This is where you can configure options for configuring a firewall, and/or sharing. Connecting to Corporate Now that you have your XP VPN client all set up and ready, the next step is to attempt a connection to the Remote Access or VPN server set up at the corporate office. To use the connection follow these simple steps. To open the client again, go back to the Network Connections dialog box. 1. One you are in the Network Connection dialog box, double-click, or right click and select ‘Connect’ from the menu – this will initiate the connection to the corporate office. 2. Type your user name and password, and then click Connect. Properties bring you back to what we just discussed in this article, all the global settings for the VPN client you are using. 3. To disconnect from a VPN connection, right-click the icon for the connection, and then click “Disconnect” Summary In this article we covered the basics of building a VPN connection using Windows XP. This is very handy when you have a VPN device but don’t have the ‘client’ that may come with it. If the VPN Server doesn’t use highly proprietary protocols, then you can use the XP client to connect with. In a future article I will get into the nuts and bolts of both IPSec and more detail on how to configure the advanced options in the Security tab of this client. 678: The remote computer did not respond. 930: The authentication server did not respond to authentication requests in a timely fashion. 800: Unable to establish the VPN connection. 623: The system could not find the phone book entry for this connection. 720: A connection to the remote computer could not be established. More on : http://www.windowsecurity.com/articles/Configure-VPN-Connection-Windows-XP.html

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• European Interoperability Framework - a new beginning?

  - by trond-arne.undheim

  The most controversial document in the history of the European Commission's IT policy is out. EIF is here, wrapped in the Communication "Towards interoperability for European public services", and including the new feature European Interoperability Strategy (EIS), arguably a higher strategic take on the same topic. Leaving EIS aside for a moment, the EIF controversy has been around IPR, defining open standards and about the proper terminology around standardization deliverables. Today, as the document finally emerges, what is the verdict? First of all, to be fair to those among you who do not spend your lives in the intricate labyrinths of Commission IT policy documents on interoperability, let's define what we are talking about. According to the Communication: "An interoperability framework is an agreed approach to interoperability for organisations that want to collaborate to provide joint delivery of public services. Within its scope of applicability, it specifies common elements such as vocabulary, concepts, principles, policies, guidelines, recommendations, standards, specifications and practices." The Good - EIF reconfirms that "The Digital Agenda can only take off if interoperability based on standards and open platforms is ensured" and also confirms that "The positive effect of open specifications is also demonstrated by the Internet ecosystem." - EIF takes a productive and pragmatic stance on openness: "In the context of the EIF, openness is the willingness of persons, organisations or other members of a community of interest to share knowledge and stimulate debate within that community, the ultimate goal being to advance knowledge and the use of this knowledge to solve problems" (p.11). "If the openness principle is applied in full: - All stakeholders have the same possibility of contributing to the development of the specification and public review is part of the decision-making process; - The specification is available for everybody to study; - Intellectual property rights related to the specification are licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software" (p. 26). - EIF is a formal Commission document. The former EIF 1.0 was a semi-formal deliverable from the PEGSCO, a working group of Member State representatives. - EIF tackles interoperability head-on and takes a clear stance: "Recommendation 22. When establishing European public services, public administrations should prefer open specifications, taking due account of the coverage of functional needs, maturity and market support." - The Commission will continue to support the National Interoperability Framework Observatory (NIFO), reconfirming the importance of coordinating such approaches across borders. - The Commission will align its internal interoperability strategy with the EIS through the eCommission initiative. - One cannot stress the importance of using open standards enough, whether in the context of open source or non-open source software. The EIF seems to have picked up on this fact: What does the EIF says about the relation between open specifications and open source software? The EIF introduces, as one of the characteristics of an open specification, the requirement that IPRs related to the specification have to be licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software. In this way, companies working under various business models can compete on an equal footing when providing solutions to public administrations while administrations that implement the standard in their own software (software that they own) can share such software with others under an open source licence if they so decide. - EIF is now among the center pieces of the Digital Agenda (even though this demands extensive inter-agency coordination in the Commission): "The EIS and the EIF will be maintained under the ISA Programme and kept in line with the results of other relevant Digital Agenda actions on interoperability and standards such as the ones on the reform of rules on implementation of ICT standards in Europe to allow use of certain ICT fora and consortia standards, on issuing guidelines on essential intellectual property rights and licensing conditions in standard-setting, including for ex-ante disclosure, and on providing guidance on the link between ICT standardisation and public procurement to help public authorities to use standards to promote efficiency and reduce lock-in.(Communication, p.7)" All in all, quite a few good things have happened to the document in the two years it has been on the shelf or was being re-written, depending on your perspective, in any case, awaiting the storms to calm. The Bad - While a certain pragmatism is required, and governments cannot migrate to full openness overnight, EIF gives a bit too much room for governments not to apply the openness principle in full. Plenty of reasons are given, which should maybe have been put as challenges to be overcome: "However, public administrations may decide to use less open specifications, if open specifications do not exist or do not meet functional interoperability needs. In all cases, specifications should be mature and sufficiently supported by the market, except if used in the context of creating innovative solutions". - EIF does not use the internationally established terminology: open standards. Rather, the EIF introduces the notion of "formalised specification". How do "formalised specifications" relate to "standards"? According to the FAQ provided: The word "standard" has a specific meaning in Europe as defined by Directive 98/34/EC. Only technical specifications approved by a recognised standardisation body can be called a standard. Many ICT systems rely on the use of specifications developed by other organisations such as a forum or consortium. The EIF introduces the notion of "formalised specification", which is either a standard pursuant to Directive 98/34/EC or a specification established by ICT fora and consortia. The term "open specification" used in the EIF, on the one hand, avoids terminological confusion with the Directive and, on the other, states the main features that comply with the basic principle of openness laid down in the EIF for European Public Services. Well, this may be somewhat true, but in reality, Europe is 30 year behind in terminology. Unless the European Standardization Reform gets completed in the next few months, most Member States will likely conclude that they will go on referencing and using standards beyond those created by the three European endorsed monopolists of standardization, CEN, CENELEC and ETSI. Who can afford to begin following the strict Brussels rules for what they can call open standards when, in reality, standards stemming from global standardization organizations, so-called fora/consortia, dominate in the IT industry. What exactly is EIF saying? Does it encourage Member States to go on using non-ESO standards as long as they call it something else? I guess I am all for it, although it is a bit cumbersome, no? Why was there so much interest around the EIF? The FAQ attempts to explain: Some Member States have begun to adopt policies to achieve interoperability for their public services. These actions have had a significant impact on the ecosystem built around the provision of such services, e.g. providers of ICT goods and services, standardisation bodies, industry fora and consortia, etc... The Commission identified a clear need for action at European level to ensure that actions by individual Member States would not create new electronic barriers that would hinder the development of interoperable European public services. As a result, all stakeholders involved in the delivery of electronic public services in Europe have expressed their opinions on how to increase interoperability for public services provided by the different public administrations in Europe. Well, it does not take two years to read 50 consultation documents, and the EU Standardization Reform is not yet completed, so, more pragmatically, you finally had to release the document. Ok, let's leave some of that aside because the document is out and some people are happy (and others definitely not). The Verdict Considering the controversy, the delays, the lobbying, and the interests at stake both in the EU, in Member States and among vendors large and small, this document is pretty impressive. As with a good wine that has not yet come to full maturity, let's say that it seems to be coming in in the 85-88/100 range, but only a more fine-grained analysis, enjoyment in good company, and ultimately, implementation, will tell. The European Commission has today adopted a significant interoperability initiative to encourage public administrations across the EU to maximise the social and economic potential of information and communication technologies. Today, we should rally around this achievement. Tomorrow, let's sit down and figure out what it means for the future.

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