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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Richard Lefebvre

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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• Content in Context: The right medicine for your business applications

  - by Lance Shaw

  For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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• Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

  - by Mike Stiles

  The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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• Clouds, Clouds, Clouds Everywhere, Not a Drop of Rain!

  - by sxkumar

  At the recently concluded Oracle OpenWorld 2012, the center of discussion was clearly Cloud. Over the five action packed days, I got to meet a large number of customers and most of them had serious interest in all things cloud.  Public Cloud - particularly the Oracle Cloud - clearly got a lot of attention and interest. I think the use cases and the value proposition for public cloud is pretty straight forward. However, when it comes to private cloud, there were some interesting revelations.  Well, I shouldn’t really call them revelations since they are pretty consistent with what I have heard from customers at other conferences as well as during 1:1 interactions. While the interest in enterprise private cloud remains to be very high, only a handful of enterprises have truly embarked on a journey to create what the purists would call true private cloud - with capabilities such as self-service and chargeback/show back. For a large majority, today's reality is simply consolidation and virtualization - and they are quite far off from creating an agile, self-service and transparent IT infrastructure which is what the enterprise cloud is all about.  Even a handful of those who have actually implemented a close-to-real enterprise private cloud have taken an infrastructure centric approach and are seeing only limited business upside. Quite a few were frank enough to admit that chargeback and self-service isn’t something that they see an immediate need for.  This is in quite contrast to the picture being painted by all those surveys out there that show a large number of enterprises having already implemented an enterprise private cloud.  On the face of it, this seems quite contrary to the observations outlined above. So what exactly is the reality? Well, the reality is that there is undoubtedly a huge amount of interest among enterprises about transforming their legacy IT environment - which is often seen as too rigid, too fragmented, and ultimately too expensive - to something more agile, transparent and business-focused. At the same time however, there is a great deal of confusion among CIOs and architects about how to get there. This isn't very surprising given all the buzz and hype surrounding cloud computing. Every IT vendor claims to have the most unique solution and there isn't a single IT product out there that does not have a cloud angle to it. Add to this the chatter on the blogosphere, it will get even a sane mind spinning.  Consequently, most  enterprises are still struggling to fully understand the concept and value of enterprise private cloud.  Even among those who have chosen to move forward relatively early, quite a few have made their decisions more based on vendor influence/preferences rather than what their businesses actually need.  Clearly, there is a disconnect between the promise of the enterprise private cloud and the current adoption trends.  So what is the way forward?  I certainly do not claim to have all the answers. But here is a perspective that many cloud practitioners have found useful and thus worth sharing. To take a step back, the fundamental premise of the enterprise private cloud is IT transformation. It is the quest to create a more agile, transparent and efficient IT infrastructure that is driven more by business needs rather than constrained by operational and procedural inefficiencies. It is the new way of delivering and consuming IT services - where the IT organizations operate more like enablers of  strategic services rather than just being the gatekeepers of IT resources. In an enterprise private cloud environment, IT organizations are expected to empower the end users via self-service access/control and provide the business stakeholders a transparent view of how the resources are being used, what’s the cost of delivering a given service, how well are the customers being served, etc.  But the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment. Surprised? You shouldn’t be. Just remember how the business users have been at the forefront of public cloud adoption within enterprises and private cloud is no exception.   Such a broad-based transformation makes cloud more than a technology initiative. It requires people (organizational) and process changes as well, and these changes are as critical as is the choice of right tools and technology. In my next blog,  I will share how essential it is for enterprise cloud technology to go hand-in hand with process re-engineering and organization changes to unlock true value of  enterprise cloud. I am sharing a short video from my session "Managing your private Cloud" at Oracle OpenWorld 2012. More videos from this session will be posted at the recently introduced Zero to Cloud resource page. Many other experts of Oracle enterprise private cloud solution will join me on this blog "Zero to Cloud"  and share best practices , deployment tips and information on how to plan, build, deploy, monitor, manage , meter and optimize the enterprise private cloud. We look forward to your feedback, suggestions and having an engaging conversion with you on this blog.

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• Inside Red Gate - Be Reasonable!

  - by simonc

  As I discussed in my previous posts, divisions and project teams within Red Gate are allowed a lot of autonomy to manage themselves. It's not just the teams though, there's an awful lot of freedom given to individual employees within the company as well. Reasonableness How Red Gate treats it's employees is embodied in the phrase 'You will be reasonable with us, and we will be reasonable with you'. As an employee, you are trusted to do your job to the best of you ability. There's no one looking over your shoulder, no one clocking you in and out each day. Everyone is working at the company because they want to, and one of the core ideas of Red Gate is that the company exists to 'let people do the best work of their lives'. Everything is geared towards that. To help you do your job, office services and the IT department are there. If you need something to help you work better (a third or fourth monitor, footrests, or a new keyboard) then ask people in Information Systems (IS) or Office Services and you will be given it, no questions asked. Everyone has administrator access to their own machines, and you can install whatever you want on it. If there's a particular bit of software you need, then ask IS and they will buy it. As an example, last year I wanted to replace my main hard drive with an SSD; I had a summer job at school working in a computer repair shop, so knew what to do. I went to IS and asked for 'an SSD, a SATA cable, and a screwdriver'. And I got it there and then, even the screwdriver. Awesome. I screwed it in myself, copied all my main drive files across, and I was good to go. Of course, if you're not happy doing that yourself, then IS will sort it all out for you, no problems. If you need something that the company doesn't have (say, a book off Amazon, or you need some specifications printing off & bound), then everyone has a expense limit of £100 that you can use without any sign-off needed from your managers. If you need a company credit card for whatever reason, then you can get it. This freedom extends to working hours and holiday; you're expected to be in the office 11am-3pm each day, but outside those times you can work whenever you want. If you need a half-day holiday on a days notice, or even the same day, then you'll get it, unless there's a good reason you're needed that day. If you need to work from home for a day or so for whatever reason, then you can. If it's reasonable, then it's allowed. Trust issues? A lot of trust, and a lot of leeway, is given to all the people in Red Gate. Everyone is expected to work hard, do their jobs to the best of their ability, and there will be a minimum of bureaucratic obstacles that stop you doing your work. What happens if you abuse this trust? Well, an example is company trip expenses. You're free to expense what you like; food, drink, transport, etc, but if you expenses are not reasonable, then you will never travel with the company again. Simple as that. Everyone knows when they're abusing the system, so simply don't do it. Along with reasonableness, another phrase used is 'Don't be an a**hole'. If you act like an a**hole, and abuse any of the trust placed in you, even if you're the best tester, salesperson, dev, or manager in the company, then you won't be a part of the company any more. From what I know about other companies, employee trust is highly variable between companies, all the way up to CCTV trained on employee's monitors. As a dev, I want to produce well-written & useful code that solves people's problems. Being able to get whatever I need - install whatever tools I need, get time off when I need to, obtain reference books within a day - all let me do my job, and so let Red Gate help other people do their own jobs through the tools we produce. Plus, I don't think I would like working for a company that doesn't allow admin access to your own machine and blocks Facebook! Cross posted from Simple Talk.

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• PeopleSoft @ RECONNECT 14

  - by Marc Weintraub

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Quest’s RECONNECT 14 is just around the corner and will be here before you know it. RECONNECT 14 is Tuesday, July 22 – Thursday, July 24 at the Hyatt Regency O’Hare in Rosemont, IL. Quest’s RECONNECT event is a PeopleSoft-specific deep dive conference for the Quest community. Join Quest and hundreds of other PeopleSoft users for deep-dive education into all things PeopleSoft; from HCM and Financials to Applications Tools and Technology (i.e. PeopleTools) and Procurement (i.e. Supplier Relationship Management). RECONNECT also includes industry specific interest areas like those for Financial Services and Manufacturing and Distribution. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This year's event will feature many key players from Oracle’s PeopleSoft team including PeopleSoft Product Strategy leads and PeopleSoft Development leads. Nearly 50 of the more than 175 conference sessions will be led by members of Oracle including pillar-specific roadmap presentations. Create a custom agenda that fits your specific needs and interests. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The RECONNECT Advance Program is now available and includes: Who Should Attend? Keynotes and Super Sessions Full Listing of Conference Sessions Ways to Influence Future PeopleSoft Investments Trainings and Continuing Professional Education (CPE) Offerings Onsite User Group Meetings Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Don’t wait another moment, register now. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• How to Hashtag (Without Being #Annoying)

  - by Mike Stiles

  The right tool in the wrong hands can be a dangerous thing. Giving a chimpanzee a chain saw would not be a pretty picture. And putting Twitter hashtags in the hands of social marketers who were never really sure how to use them can be equally unattractive. Boiled down, hashtags are for search and organization of tweets. A notch up from that, they can also be used as part of a marketing strategy. In terms of search, if you’re in the organic apple business, you want anyone who searches “organic” on Twitter to see your posts about your apples. It’s keyword tactics not unlike web site keyword search tactics. So get a clear idea of what keywords are relevant for your tweet. It’s reasonable to include #organic in your tweet. Is it fatal if you don’t hashtag the word? It depends on the person searching. If they search “organic,” your tweet’s going to come up even if you didn’t put the hashtag in front of it. If the searcher enters “#organic,” your tweet needs the hashtag. Err on the side of caution and hashtag it so it comes up no matter how the searcher enters it. You’ll also want to hashtag it for the second big reason people hashtag, organization. You can follow a hashtag. So can the rest of the Twitterverse. If you’re that into organic munchies, you can set up a stream populated only with tweets hashtagged #organic. If you’ve established a hashtag for your brand, like #nobugsprayapples, you (and everyone else) can watch what people are tweeting about your company. So what kind of hashtags should you include? They should be directly related to the core message of your tweet. Ancillary or very loosely-related hashtags = annoying. Hashtagging your brand makes sense. Hashtagging your core area of interest makes sense. Creating a specific event or campaign hashtag you want others to include and spread makes sense (the burden is on you to promote it and get it going). Hashtagging nearly every word in the tweet is highly annoying. Far and away, the majority of hashtagged words in such tweets have no relevance, are not terms that would be searched, and are not terms needed for categorization. It looks desperate and spammy. Two is fine. One is better. And it is possible to tweet with --gasp-- no hashtags! Make your hashtags as short as you can. In fact, if your brand’s name really is #nobugsprayapples, you’re burning up valuable, limited characters and risking the inability of others to retweet with added comments. Also try to narrow your topic hashtag down. You’ll find a lot of relevant users with #organic, but a lot of totally uninterested users with #food. Just as you can join online forums and gain credibility and a reputation by contributing regularly to that forum, you can follow hashtagged topics and gain the same kind of credibility in your area of expertise. Don’t just parachute in for the occasional marketing message. And if you’re constantly retweeting one particular person, stop it. It’s kissing up and it’s obvious. Which brings us to the king of hashtag annoyances, “hashjacking.” This is when you see what terms are hot and include them in your marketing tweet as a hashtag, even though it’s unrelated to your content. Justify it all you want, but #justinbieber has nothing to do with your organic apples. Equally annoying, piggybacking on a popular event’s hashtag to tweet something not connected to the event. You’re only fostering ill will and mistrust toward your account from the people you’ve tricked into seeing your tweet. Lastly, don’t @ mention people just to make sure they see your tweet. If the tweet’s not for them or about them, it’s spammy. What I haven’t covered is use of the hashtag for comedy’s sake. You’ll see this a lot and is a matter of personal taste. No one will search these hashtagged terms or need to categorize then, they’re just there for self-expression and laughs. Twitter is, after all, supposed to be fun.  What are some of your biggest Twitter pet peeves? #blogsovernow

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• What Counts for A DBA: Observant

  - by drsql

  When walking up to the building where I work, I can see CCTV cameras placed here and there for monitoring access to the building. We are required to wear authorization badges which could be checked at any time. Do we have enemies?  Of course! No one is 100% safe; even if your life is a fairy tale, there is always a witch with an apple waiting to snack you into a thousand years of slumber (or at least so I recollect from elementary school.) Even Little Bo Peep had to keep a wary lookout.    We nerdy types (or maybe it was just me?) generally learned on the school playground to keep an eye open for unprovoked attack from simpler, but more muscular souls, and take steps to avoid messy confrontations well in advance. After we’d apprehensively negotiated adulthood with varying degrees of success, these skills of watching for danger, and avoiding it,  translated quite well to the technical careers so many of us were destined for. And nowhere else is this talent for watching out for irrational malevolence so appropriate as in a career as a production DBA.   It isn’t always active malevolence that the DBA needs to watch out for, but the even scarier quirks of common humanity.  A large number of the issues that occur in the enterprise happen just randomly or even just one time ever in a spurious manner, like in the case where a person decided to download the entire MSDN library of software, cross join every non-indexed billion row table together, and simultaneously stream the HD feed of 5 different sporting events, making the network access slow while the corporate online sales just started. The decent DBA team, like the going, gets tough under such circumstances. They spring into action, checking all of the sources of active information, observes the issue is no longer happening now, figures that either it wasn’t the database’s fault and that the reboot of the whatever device on the network fixed the problem.  This sort of reactive support is good, and will be the initial reaction of even excellent DBAs, but it is not the end of the story if you really want to know what happened and avoid getting called again when it isn’t even your fault.   When fires start raging within the corporate software forest, the DBA’s instinct is to actively find a way to douse the flames and get back to having no one in the company have any idea who they are.  Even better for them is to find a way of killing a potential problem while the fires are small, long before they can be classified as raging. The observant DBA will have already been monitoring the server environment for months in advance.  Most troubles, such as disk space and security intrusions, can be predicted and dealt with by alerting systems, whereas other trouble can come out of the blue and requires a skill of observing ongoing conditions and noticing inexplicable changes that could signal an emerging problem.  You can’t automate the DBA, because the bankable skill of a DBA is in detecting the early signs of unexpected problems, and working out how to deal with them before anyone else notices them.    To achieve this, the DBA will check the situation as it is currently happening,  and in many cases is likely to have been the person who submitted the problem to the level 1 support person in the first place, just to let the support team know of impending issues (always well received, I tell you what!). Database and host computer settings, configurations, and even critical data might be profiled and captured for later comparisons. He’ll use Monitoring tools, built-in, commercial (Not to be too crassly commercial or anything, but there is one such tool is SQL Monitor) and lots of homebrew monitoring tools to monitor for problems and changes in the server environment.   You will know that you have it right when a support call comes in and you can look at your monitoring tools and quickly respond that “response time is well within the normal range, the query that supports the failing interface works perfectly and has actually only been called 67% as often as normal, so I am more than willing to help diagnose the problem, but it isn’t the database server’s fault and is probably a client or networking slowdown causing the interface to be used less frequently than normal.” And that is the best thing for any DBA to observe…

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• ADF Partner Community News Session - Open Invitation: "ADF as a basis of Fusion Apps - the biggest ADF project ever (in English)"

  - by Frank Nimphius

  After a successful guest performance of Ted Farrell in 2011, this year's international ADF speaker to speak during an ADF News session is Chris Muir from Oracle.  ADF News Session - Friday September 14, 8:30 AM - 9.00 AM (CET) - Topic: ADF as a basis of Fusion Apps - the biggest ADF project ever (in English) +++ this webcast will be conducted in English +++ dial-in numbers conc. ADF News Session, Sep. 14 2012 You are invited to join the next ADF News Session, that is going to take place September 14 2012 speaker:  Chris Muir / Oracle time:         8:30 AM (CET) duration:  30 minutes topic:        ADF as a basis of Fusion Apps - the biggest ADF project ever (in English) dial-in webconf: https://oraclemeetings.webex.com conf ID:      595 484 157 confkey:    123456 Please enter your name and an abbreviation of you company name when dialing in (please don´t use blanks and special characters). Please notice that this information will be visible to all participants of the webcast. Thank you. dial-in telco:           +49 (0)69 2222 16 106 or +49 (0)800 66 485 15           ConfCode: 208 503 9           SecurityPasscode: 112233  Other toll-free dial in numbers for EMEA countries are listed below (information is supplied without liability): Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Austria 0800005967 Belgium 080048331 Croatia 0800222323 Czech Republic 800701080 Denmark  80889099 Estonia 8000111325 Egypt 08000000213 Finland 0800112073 France 0805632866 Greece 00800127897 Hungary 0680011201 Iceland 8008779 Ireland 1800932479 Israel 1809452571 Italy 800897629 Latvia 80002397 Luxembourg 80026598 Netherlands 08000235028 Norway 80010796 Poland 8001213557 Portugal 800814990 Romania 0800895563 Russia 81080029351012 Saudi Arabia 8008444320 Slovak Republic 0800001586 Slovenia 080080466 South Africa 0800980961 Spain 800098600 Sweden 856619465 Switzerland 0800650026 Turkey 00800 44632129 Ukraine 0800500166 United Arab Emirates 8000440344 United Kingdom 08006948154  

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• Adventures in Windows 8: Solving activation errors

  - by Laurent Bugnion

  Note: I tagged this article with “MVVM” because I got a few support requests for MVVM Light regarding this exact issue. In fact it is a Windows 8 issue and has nothing to do with MVVM Light per se… Sometimes when you work on a Windows 8 app, you will get a very annoying issue when starting the app. In that case, the app doesn’t not even start past the Splash screen. Putting a breakpoint in App.xaml.cs doesn’t help because the app doesn’t even reach that point! So what exactly is happening? Well when a Windows 8 app starts, the system is performing a few check first. One of the checks, for instance, is to see if an app with the same package ID is already available. The package ID is a unique value set in the package manifest. In the Solution Explorer, double click on Package.appxmanifest. This opens the manifest in a special editor Click on the Packaging tab See the GUID under Package Name. This is the unique ID I am talking about. If there is a conflict (i.e. if an app is already installed with the exact same ID), Windows will warm the user that the app is already installed. However when you are in the process of developing an app, you install and uninstall the same app many many times (every time that you start in Visual Studio), and sometimes some issues arise, for instance failing to uninstall the app before starting the new instance of the same app. First step if you get such an error When the application fails to start past the splash screen, the first step is to identify what kind of error happened. In my experience the “already installed” is by far the most frequent (in fact I never had another such error), but it can be something else. An annoying thing is that the popup that shows the error is usually started below the Windows 8 app, and so you don’t even see it! This is especially true if you run this in the Simulator. In that case, do the following: Press on the Simulator’s home button, then press on the Desktop tile on the Start menu. The error popup should be shown on the desktop. If your applications runs on the Local machine, you also do the same and press the Windows button, and then from the Start menu press the Desktop tile. Deployment error in Studio Sometimes the same error causes Visual Studio to fail launching the application at all with a deployment error. This is a better case, because at least it is clear that there is an issue. In that case, write down the code that is shown in the Error window (for instance 0x80073D05 in the example below). Once you have the error code, go to the “Troubleshooting packaging, deployment, and query of Windows Store apps” page and look up the code in question. In my case, the error was “ERROR_DELETING_EXISTING_APPLICATIONDATA_STORE_FAILED”, “An error occurred while deleting the package's previously existing application data.” Solving the “ERROR_DELETING_EXISTING_APPLICATIONDATA_STORE_FAILED” issue Update: Before trying the below, you can also try the simple steps: Exit Visual Studio Go to the Start menu Locate your app’s tile. It should be visible in the Start menu directly, towards the far end on the right. Right click the tile and select Uninstall from the App Bar. Restart Visual Studio and try again. Sometimes it helps. If it doesn’t, then try the following: In order to solve the case where Windows, for any reason, fails to delete the existing application before starting the new instance, follow the steps: Open the Package.appxmanifest in Visual Studio Open the Packaging tab. Change the Package name. For tests you can just try to change the last character of the GUID, though I would recommend creating a brand new GUID. Press Start Type GUID Start the GUID Generator application Select Registry Format Press Copy. Paste the new GUID in place of the Package Name in Visual Studio Important: don’t forget to remove the curly brackets at the beginning and at the end of the newly pasted GUID. Then you just have to cross your fingers and start the application again… If it works, celebrate. if it doesn’t work… well at this point I am not sure so good luck with that ;) Happy coding, Laurent   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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• What will help you get an entry-level position?

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} “Finishing your studies and getting a great job.” Isn’t this the biggest dream of most of the young people? At the beginning you think it’s easy, but when it’s your turn, you realize that actually it’s not as easy as you thought it would be. Especially nowadays, when we’re living difficult times and finding a job is a challenge. This is why I felt lucky when I joined Oracle. Do you want to know how did I do it? My name is Markéta Kocová and I am working as a Customer Intelligence Support Intern within Oracle Prague. Before this job I have, I was focused on my studies, going also abroad for one semester in Rostock University in Germany. I decided though to gain some working experience. In November 2011, I joined Oracle, this one being my first job. I never thought I would be part of such a big company, but here I am! I have to say that I think it’s quite difficult to find a job and thus job search might be exhausting. What did help me? I think it was the networking. The more people you know, the more chances you have to find a job. This is how I’ve heard about this internship. I think internship programs are a great opportunity for young people to gain experience and also to start building a career. As companies are looking for the candidates with the best skills and some experience, it’s difficult to get a job. It’s a paradox isn’t it? You are applying for a entry-level position, but you won’t get it because they’ll be searching for someone who has experience. This is why internship is a good solution to improve your skills. You will learn many things, you might get a mentor and also perform given tasks. What else could you do? In my opinion you should invest in yourself. Try to focus on both education and skills. In order to get a good job in an international and successful company, it’s not enough a university diploma. You could learn a foreign language because it’s usually required. Employers are also looking for good computer skills, so this could be something you could take into consideration before applying to a job. There are also some personal characteristics like communication abilities, self-reliance, self-confidence or ability to solve the crisis situations that companies look at when hiring a person. You could consider attending some training in order to improve these soft skills. Getting a job is difficult, but also when you make it and get one you’ll still finding challenging to stay there. You might realize it is not the dream job, but being patient and trying to learn as much as possible will help you to achieve more. I think every experience is valuable. I’ve been through this type of situation, but the environment, my colleagues and the atmosphere in office have always been great and made me love my job! Thanks guys! If you’re searching for a job and you want to join Oracle, I recommend you to check http://campus.oracle.com

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• What's New in Oracle VM VirtualBox 4.2?

  - by Fat Bloke

  A year is a long time in the IT industry. Since the last VirtualBox feature release, which was a little over a year ago, we've seen: new releases of cool new operating systems, such as Windows 8, ChromeOS, and Mountain Lion; we've seen a myriad of new Linux releases from big Enterprise class distributions like Oracle 6.3, to accessible desktop distros like Ubuntu 12.04 and Fedora 17; and we've also seen the spec of a typical PC or laptop double in power. All of these events have influenced our new VirtualBox version which we're releasing today. Here's how... Powerful hosts  One of the trends we've seen is that as the average host platform becomes more powerful, our users are consistently running more and more vm's. Some of our users have large libraries of vm's of various vintages, whilst others have groups of vm's that are run together as an assembly of the various tiers in a multi-tiered software solution, for example, a database tier, middleware tier, and front-ends.  So we're pleased to unveil a more powerful VirtualBox Manager to address the needs of these users: VM Groups Groups allow you to organize your VM library in a sensible way, e.g.  by platform type, by project, by version, by whatever. To create groups you can drag one VM onto another or select one or more VM's and choose Machine...Group from the menu bar. You can expand and collapse groups to save screen real estate, and you can Enter and Leave a group (think iPad navigation here) by using the right and left arrow keys when groups are selected. But groups are more than passive folders, because you can now also perform operations on groups, rather than all the individual VMs. So if you have a multi-tiered solution you can start the whole stack up with just one click. Autostart Many VirtualBox users run dedicated services in their VMs, for example, running a Wiki. With these types of VM workloads, you really want the VM start up when the host machine boots up. So with 4.2 we've introduced a cross-platform Auto-start mechanism to allow you to treat VMs as host services. Headless VM Launching With VM's such as web servers, wikis, and other types of server-class workloads, the Console of the VM is pretty much redundant. For some time now VirtualBox has offered a separate launch mechanism for these VM's, namely the command-line interface commands VBoxHeadless or VBoxManage startvm ... --type headless commands. But with 4.2 we also allow you launch headless VMs from the Manager. Simply hold down Shift when launching the VM from the Manager.  It's that easy. But how do you stop a headless VM? Well, with 4.2 we allow you to Close the VM from the Manager. (BTW best to use the ACPI Shutdown method which allows the guest VM to close down gracefully.) Easy VM Creation For our expert users, the  New VM Wizard was a little tiresome, so now there's a faster 2-click VM creation mode. Just Hide the description when creating a new VM. Powerful VMs  As the hosts have become more powerful, so are the guests that are running inside them. Here are some of the 4.2 features to accommodate them: Virtual Network Interface Cards  With 4.2, it's now possible to create VMs with up to 36 NICs, when using the ICH9 chipset emulation. But with great power comes great responsibility (didn't Obi-Wan say something similar?), and so we have also introduced bandwidth limiting to prevent a rogue VM stealing the whole pipe. VLAN tagging Some of our users leverage VLANs extensively so we've enhanced the E1000 NICs to support this.  Processor Performance If you are running a CPU which supports Nested Paging (aka EPT in the Intel world) such as most of the Core i5 and i7 CPUs, or are running an AMD Bulldozer or later, you should see some performance improvements from our work with these processors. And while we're talking Processors, we've added support for some of the more modern VIA CPUs too. Powerful Automation Because VirtualBox runs atop a fully blown operating system, it makes sense to leverage the capabilities of the host to run scripts that can drive the guest VMs. Guest Automation was introduced in a prior release but with 4.2 we've revamped the APIs to allow a richer and more powerful set of operations to be executed by the guest. Check out the IGuest APIs in the VirtualBox Programming Guide and Reference (SDK). Powerful Platforms  All the hardcore engineering that has gone into 4.2 has been done for a purpose and that is to deliver a fast and powerful engine that can run almost any x86 OS because of the integrity of the virtualization. So we're pleased to add support for these platforms: Mac OS X "Mountain Lion"  Windows 8 Windows Server 2012 Ubuntu 12.04 (“Precise Pangolin”) Fedora 17 Oracle Linux 6.3  Here's the proof: We don't have time to go into the myriad of smaller improvements such as support for burning audio CDs from a guest, bi-directional clipboard control,  drag-and-drop of files into Linux guests, etc. so we'll leave that as an exercise for the user as soon as you've downloaded from the Oracle or community site and taken a peek at the User Guide. So all in all, a pretty solid release, one that we hope you'll enjoy discovering. - FB 

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• spliiting code in java-don't know what's wrong [closed]

  - by ???? ?????

  I'm writing a code to split a file into many files with a size specified in the code, and then it will join these parts later. The problem is with the joining code, it doesn't work and I can't figure what is wrong! This is my code: import java.io.*; import java.util.*; public class StupidSplit { static final int Chunk_Size = 10; static int size =0; public static void main(String[] args) throws IOException { String file = "b.txt"; int chunks = DivideFile(file); System.out.print((new File(file)).delete()); System.out.print(JoinFile(file, chunks)); } static boolean JoinFile(String fname, int nChunks) { /* * Joins the chunks together. Chunks have been divided using DivideFile * function so the last part of filename will ".partxxxx" Checks if all * parts are together by matching number of chunks found against * "nChunks", then joins the file otherwise throws an error. */ boolean successful = false; File currentDirectory = new File(System.getProperty("user.dir")); // File[] fileList = currentDirectory.listFiles(); /* populate only the files having extension like "partxxxx" */ List<File> lst = new ArrayList<File>(); // Arrays.sort(fileList); for (File file : fileList) { if (file.isFile()) { String fnm = file.getName(); int lastDot = fnm.lastIndexOf('.'); // add to list which match the name given by "fname" and have //"partxxxx" as extension" if (fnm.substring(0, lastDot).equalsIgnoreCase(fname) && (fnm.substring(lastDot + 1)).substring(0, 4).equals("part")) { lst.add(file); } } } /* * sort the list - it will be sorted by extension only because we have * ensured that list only contains those files that have "fname" and * "part" */ File[] files = (File[]) lst.toArray(new File[0]); Arrays.sort(files); System.out.println("size ="+files.length); System.out.println("hello"); /* Ensure that number of chunks match the length of array */ if (files.length == nChunks-1) { File ofile = new File(fname); FileOutputStream fos; FileInputStream fis; byte[] fileBytes; int bytesRead = 0; try { fos = new FileOutputStream(ofile,true); for (File file : files) { fis = new FileInputStream(file); fileBytes = new byte[(int) file.length()]; bytesRead = fis.read(fileBytes, 0, (int) file.length()); assert(bytesRead == fileBytes.length); assert(bytesRead == (int) file.length()); fos.write(fileBytes); fos.flush(); fileBytes = null; fis.close(); fis = null; } fos.close(); fos = null; } catch (FileNotFoundException fnfe) { System.out.println("Could not find file"); successful = false; return successful; } catch (IOException ioe) { System.out.println("Cannot write to disk"); successful = false; return successful; } /* ensure size of file matches the size given by server */ successful = (ofile.length() == StupidSplit.size) ? true : false; } else { successful = false; } return successful; } static int DivideFile(String fname) { File ifile = new File(fname); FileInputStream fis; String newName; FileOutputStream chunk; //int fileSize = (int) ifile.length(); double fileSize = (double) ifile.length(); //int nChunks = 0, read = 0, readLength = Chunk_Size; int nChunks = 0, read = 0, readLength = Chunk_Size; byte[] byteChunk; try { fis = new FileInputStream(ifile); StupidSplit.size = (int)ifile.length(); while (fileSize > 0) { if (fileSize <= Chunk_Size) { readLength = (int) fileSize; } byteChunk = new byte[readLength]; read = fis.read(byteChunk, 0, readLength); fileSize -= read; assert(read==byteChunk.length); nChunks++; //newName = fname + ".part" + Integer.toString(nChunks - 1); newName = String.format("%s.part%09d", fname, nChunks - 1); chunk = new FileOutputStream(new File(newName)); chunk.write(byteChunk); chunk.flush(); chunk.close(); byteChunk = null; chunk = null; } fis.close(); System.out.println(nChunks); // fis = null; } catch (FileNotFoundException fnfe) { System.out.println("Could not find the given file"); System.exit(-1); } catch (IOException ioe) { System.out .println("Error while creating file chunks. Exiting program"); System.exit(-1); }System.out.println(nChunks); return nChunks; } } }

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• ???? Oracle11g ????????? No.2 - v$database.CURRENT_SCN

  - by Todd Bao

  «????Oracle 11g ???????»???????????,?11.2.0.3.0?????: select current_scn from v$database union all select current_scn from v$database; ??????????SCN,??????11.2.0.1.0???????????SCN?????? ??,????11.2.0.1.0????,11.2.0.3.0????X$KCCDI(V$DATABASE?????,??CURRENT_SCN??)??,?????????SCN? ----------------------------------------------------| Id  | Operation            | Name               |----------------------------------------------------|   0 | SELECT STATEMENT     |                    ||   1 |  MERGE JOIN CARTESIAN|                    ||*  2 |   FIXED TABLE FULL   | X$KCCDI            ||   3 |   BUFFER SORT        |                    ||   4 |    VIEW              | VW_JF_SET$6E0AEE5B ||   5 |     UNION-ALL        |                    ||   6 |      FIXED TABLE FULL| X$KCCDI2           ||   7 |      FIXED TABLE FULL| X$KCCDI2           |---------------------------------------------------- ??????11.2.0.3.0???????SQL??v$database????current_scn????????:???????X$KCCDI???dicur_scn(current_scn)??????? a. ???:????union all,???????,??????????X$KCCDI2(V$DATABASE??????)?VIEW????,??X$KCCDI?X$KCCDI2????,???X$KCCDI??,??: SYS@fmw//Scripts> run  1  select current_scn from v$database  2  union all select current_scn from v$database  3  union all select current_scn from v$database  4* union all select current_scn from v$databaseCURRENT_SCN-----------    5074384    5074385    5074385    50743854 rows selected. ??,X$KCCDI?????????,??????????SCN??????SCN????????“?”SCN? b. ???:???????,??: SYS@fmw//Scripts> run  1  select current_scn,status from v$database,v$instance  2  union all  3* select current_scn,status from v$database,v$instanceCURRENT_SCN + STATUS----------- + ------------------------    5075463 + OPEN    5075464 + OPEN2 rows selected. c. ???:?????????: SYS@fmw//Scripts> run  1* select a.current_scn,b.current_scn from v$database a,v$database bCURRENT_SCN + CURRENT_SCN----------- + -----------    5078328 +     50783291 row selected. ????UNION ALL?????? d. ??,???X$KCCDI??????????????????“??”??=D,????????X$?????????$???,???????,????V$DATABASE?????????????????: SYS@fmw//Scripts> run  1  select dicur_scn from x$kccdi  2* union all select dicur_scn from x$kccdiDICUR_SCN--------------------------------508218350821842 rows selected. SYS@fmw//Scripts> run  1* select a.dicur_scn,b.dicur_scn from x$kccdi a,x$kccdi bDICUR_SCN                        + DICUR_SCN-------------------------------- + --------------------------------5082913                          + 50829141 row selected. ??? Todd Bao ??,???????????,?????????SCN,????V$DATABASE.CURRENT_SCN?,???????“next scn”? ×??,???demo????11.2.0.3.???

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• Running two wsgi applications on the same server gdal org exception with apache2/modwsgi

  - by monkut

  I'm trying to run two wsgi applications, one django and the other tilestache using the same server. The tilestache server accesses the db via django to query the db. In the process of serving tiles it performs a transform on the incoming bbox, and in this process hit's the following error. The transform works without error for the specific bbox polygon when run manually from the python shell: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/TileStache/__init__.py", line 325, in __call__ mimetype, content = requestHandler(self.config, environ['PATH_INFO'], environ['QUERY_STRING']) File "/usr/lib/python2.7/dist-packages/TileStache/__init__.py", line 231, in requestHandler mimetype, content = getTile(layer, coord, extension) File "/usr/lib/python2.7/dist-packages/TileStache/__init__.py", line 84, in getTile tile = layer.render(coord, format) File "/usr/lib/python2.7/dist-packages/TileStache/Core.py", line 295, in render tile = provider.renderArea(width, height, srs, xmin, ymin, xmax, ymax, coord.zoom) File "/var/www/tileserver/providers.py", line 59, in renderArea bbox.transform(METERS_SRID) File "/usr/local/lib/python2.7/dist-packages/django/contrib/gis/geos/geometry.py", line 520, in transform g = gdal.OGRGeometry(self.wkb, srid) File "/usr/local/lib/python2.7/dist-packages/django/contrib/gis/gdal/geometries.py", line 131, in __init__ self.__class__ = GEO_CLASSES[self.geom_type.num] File "/usr/local/lib/python2.7/dist-packages/django/contrib/gis/gdal/geometries.py", line 245, in geom_type return OGRGeomType(capi.get_geom_type(self.ptr)) File "/usr/local/lib/python2.7/dist-packages/django/contrib/gis/gdal/geomtype.py", line 43, in __init__ raise OGRException('Invalid OGR Integer Type: %d' % type_input) OGRException: Invalid OGR Integer Type: 1987180391 I think I've hit the non thread safe issue with GDAL, metioned on the django site. Is there a way I could configure this so that it would work? Apache Version: Apache/2.2.22 (Ubuntu) mod_wsgi/3.3 Python/2.7.3 configured Apache apache2/sites-available/default: <VirtualHost *:80> ServerAdmin ironman@localhost DocumentRoot /var/www/bin LogLevel warn WSGIDaemonProcess lbs processes=2 maximum-requests=500 threads=1 WSGIProcessGroup lbs WSGIScriptAlias / /var/www/bin/apache/django.wsgi Alias /static /var/www/lbs/static/ </VirtualHost> <VirtualHost *:8080> ServerAdmin ironman@localhost DocumentRoot /var/www/bin LogLevel warn WSGIDaemonProcess tilestache processes=1 maximum-requests=500 threads=1 WSGIProcessGroup tilestache WSGIScriptAlias / /var/www/bin/tileserver/tilestache.wsgi </VirtualHost> Django Version: 1.4 httpd.conf: Listen 8080 NameVirtualHost *:8080 UPDATE I've added the a test.wsgi script to determine if the GLOBAL interpreter setting is correct, as mentioned by graham and described here: http://code.google.com/p/modwsgi/wiki/CheckingYourInstallation#Sub_Interpreter_Being_Used It seems to show the expected result: [Tue Aug 14 10:32:01 2012] [notice] Apache/2.2.22 (Ubuntu) mod_wsgi/3.3 Python/2.7.3 configured -- resuming normal operations [Tue Aug 14 10:32:01 2012] [info] mod_wsgi (pid=29891): Attach interpreter ''. I've worked around the issue for now by changing the srs used in the db so that the transform is unnecessary in tilestache app. I don't understand why the transform() method, when called in the django app works, but then in the tilestache app fails. tilestache.wsgi #!/usr/bin/python import os import time import sys import TileStache current_dir = os.path.abspath(os.path.dirname(__file__)) project_dir = os.path.realpath(os.path.join(current_dir, "..", "..")) sys.path.append(project_dir) sys.path.append(current_dir) os.environ['DJANGO_SETTINGS_MODULE'] = 'bin.settings' sys.stdout = sys.stderr # wait for the apache django lbs server to start up, # --> in order to retrieve the tilestache cfg time.sleep(2) tilestache_config_url = "http://127.0.0.1/tilestache/config/" application = TileStache.WSGITileServer(tilestache_config_url) UPDATE 2 So it turned out I did need to use a projection other than the google (900913) one in the db. So my previous workaround failed. While I'd like to fix this issue, I decided to work around the issue this type by making a django view that performs the transform needed. So now tilestache requests the data through the django app and not internally.

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• Error on installing SVN extension with pecl

  - by thedp

  Hello, I'm trying to install the following PHP extension: http://php.net/manual/en/book.svn.php But when I do pecl install svn-beta I receive an error message that it can't locate the svn_client.h file. I searched the net but couldn't find any useful reference to this error. Thank you for your help. Installation result: root@myUbuntu:/home/thedp# pecl install svn-beta downloading svn-0.5.1.tgz ... Starting to download svn-0.5.1.tgz (23,563 bytes) .....done: 23,563 bytes 4 source files, building running: phpize Configuring for: PHP Api Version: 20041225 Zend Module Api No: 20060613 Zend Extension Api No: 220060519 1. Please provide the prefix of Subversion installation : autodetect 1-1, 'all', 'abort', or Enter to continue: 1. Please provide the prefix of the APR installation used with Subversion : autodetect 1-1, 'all', 'abort', or Enter to continue: building in /var/tmp/pear-build-root/svn-0.5.1 running: /tmp/pear/temp/svn/configure --with-svn --with-svn-apr checking for grep that handles long lines and -e... /bin/grep checking for egrep... /bin/grep -E checking for a sed that does not truncate output... /bin/sed checking for gcc... gcc checking for C compiler default output file name... a.out checking whether the C compiler works... yes checking whether we are cross compiling... no checking for suffix of executables... checking for suffix of object files... o checking whether we are using the GNU C compiler... yes checking whether gcc accepts -g... yes checking for gcc option to accept ISO C89... none needed checking whether gcc and cc understand -c and -o together... yes checking for system library directory... lib checking if compiler supports -R... no checking if compiler supports -Wl,-rpath,... yes checking build system type... i686-pc-linux-gnu checking host system type... i686-pc-linux-gnu checking target system type... i686-pc-linux-gnu checking for PHP prefix... /usr checking for PHP includes... -I/usr/include/php5 -I/usr/include/php5/main -I/usr/include/php5/TSRM -I/usr/include/php5/Zend -I/usr/include/php5/ext -I/usr/include/php5/ext/date/lib -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 checking for PHP extension directory... /usr/lib/php5/20060613+lfs checking for PHP installed headers prefix... /usr/include/php5 checking for re2c... no configure: WARNING: You will need re2c 0.12.0 or later if you want to regenerate PHP parsers. checking for gawk... no checking for nawk... nawk checking if nawk is broken... no checking for svn support... yes, shared checking for specifying the location of apr for svn... yes, shared checking for svn includes... configure: error: failed to find svn_client.h ERROR: `/tmp/pear/temp/svn/configure --with-svn --with-svn-apr' failed

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• Managing access to multiple linux system

  - by Swartz

  A searched for answers but have found nothing on here... Long story short: a non-profit organization is in dire need of modernizing its infrastructure. First thing is to find an alternatives to managing user accounts on a number of Linux hosts. We have 12 servers (both physical and virtual) and about 50 workstations. We have 500 potential users for these systems. The individual who built and maintained the systems over the years has retired. He wrote his own scripts to manage it all. It still works. No complaints there. However, a lot of the stuff is very manual and error-prone. Code is messy and after updates often needs to be tweaked. Worst part is there is little to no docs written. There are just a few ReadMe's and random notes which may or may not be relevant anymore. So maintenance has become a difficult task. Currently accounts are managed via /etc/passwd on each system. Updates are distributed via cron scripts to correct systems as accounts are added on the "main" server. Some users have to have access to all systems (like a sysadmin account), others need access to shared servers, while others may need access to workstations or only a subset of those. Is there a tool that can help us manage accounts that meets the following requirements? Preferably open source (i.e. free as budget is VERY limited) mainstream (i.e. maintained) preferably has LDAP integration or could be made to interface with LDAP or AD service for user authentication (will be needed in the near future to integrate accounts with other offices) user management (adding, expiring, removing, lockout, etc) allows to manage what systems (or group of systems) each user has access to - not all users are allowed on all systems support for user accounts that could have different homedirs and mounts available depending on what system they are logged into. For example sysadmin logged into "main" server has main://home/sysadmin/ as homedir and has all shared mounts sysadmin logged into staff workstations would have nas://user/s/sysadmin as homedir(different from above) and potentially limited set of mounts, a logged in client would have his/her homedir at different location and no shared mounts. If there is an easy management interface that would be awesome. And if this tool is cross-platform (Linux / MacOS / *nix), that will be a miracle! I have searched the web and so have found nothing suitable. We are open to any suggestions. Thank you. EDIT: This question has been incorrectly marked as a duplicate. The linked to answer only talks about having same homedirs on all systems, whereas we need to have different homedirs based on what system user is currently logged into(MULTIPLE homedirs). Also access needs to be granted only to some machinees not the whole lot. Mods, please understand the full extent of the problem instead of merely marking it as duplicate for points...

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• Intelligent "Subtraction" of one text logfile from another

  - by Vi

  Example: Application generates large text log file A with many different messages. It generates similarly large log file B when does not function correctly. I want to see what messages in file B are essentially new, i.e. to filter-out everything from A. Trivial prototype is: Sort | uniq both files Join files sort | uniq -c grep -v "^2" This produces symmetric difference and inconvenient. How to do it better? (including non-symmetric difference and preserving of messages order in B) Program should first analyse A and learn which messages are common, then analyse B showing with messages needs attention. Ideally it should automatically disregard things like timestamps, line numbers or other volatile things. Example. A: 0:00:00.234 Received buffer 0x324234 0:00:00.237 Processeed buffer 0x324234 0:00:00.238 Send buffer 0x324255 0:00:03.334 Received buffer 0x324255 0:00:03.337 Processeed buffer 0x324255 0:00:03.339 Send buffer 0x324255 0:00:05.171 Received buffer 0x32421A 0:00:05.173 Processeed buffer 0x32421A 0:00:05.178 Send buffer 0x32421A B: 0:00:00.134 Received buffer 0x324111 0:00:00.137 Processeed buffer 0x324111 0:00:00.138 Send buffer 0x324111 0:00:03.334 Received buffer 0x324222 0:00:03.337 Processeed buffer 0x324222 0:00:03.338 Error processing buffer 0x324222 0:00:03.339 Send buffer 0x3242222 0:00:05.271 Received buffer 0x3242FA 0:00:05.273 Processeed buffer 0x3242FA 0:00:05.278 Send buffer 0x3242FA 0:00:07.280 Send buffer 0x3242FA failed Result: 0:00:03.338 Error processing buffer 0x324222 0:00:07.280 Send buffer 0x3242FA failed One of ways of solving it can be something like that: Split each line to logical units: 0:00:00.134 Received buffer 0x324111,0:00:00.134,Received,buffer,0x324111,324111,Received buffer, \d:\d\d:\d\d\.\d\d\d, \d+:\d+:\d+.\d+, 0x[0-9A-F]{6}, ... It should find individual words, simple patterns in numbers, common layouts (e.g. "some date than text than number than text than end_of_line"), also handle combinations of above. As it is not easy task, user assistance (adding regexes with explicit "disregard that","make the main factor","don't split to parts","consider as date/number","take care of order/quantity of such messages" rules) should be supported (but not required) for it. Find recurring units and "categorize" lines, filter out too volatile things like timestamps, addresses or line numbers. Analyse the second file, find things that has new logical units (one-time or recurring), or anything that will "amaze" the system which has got used to the first file. Example of doing some bit of this manually: $ cat A | head -n 1 0:00:00.234 Received buffer 0x324234 $ cat A | egrep -v "Received buffer" | head -n 1 0:00:00.237 Processeed buffer 0x324234 $ cat A | egrep -v "Received buffer|Processeed buffer" | head -n 1 0:00:00.238 Send buffer 0x324255 $ cat A | egrep -v "Received buffer|Processeed buffer|Send buffer" | head -n 1 $ cat B | egrep -v "Received buffer|Processeed buffer|Send buffer" 0:00:03.338 Error processing buffer 0x324222 0:00:07.280 Send buffer 0x3242FA failed This is a boring thing (there are a lot of message types); also I can accidentally include some too broad pattern. Also it can't handle complicated things like interrelation between messages. I know that it is AI-related. May be there are already developed tools?

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• apache2 namevirtualhost resolving wrong site

  - by joe

  Running apache 2.2.6. I'm setting up a development environment. dev and production will be hosted on the same machine, same IP address. DNS entries like prod.domain.com and dev.domain.com point to the same IP. * Imprortant: it is required that dev and prod are otherwise completely separate. Each will run it's own apache instance. Each will use it's own apache configuration. Each, prod and dev, will host http and https. I have this set up and working, but not as restrictive as I'd like. For instance, the production config: NameVirtualHost *:80 NameVirtualHost *:443 <VirtualHost *:80 > ServerName prod.domain.com # ... etc </VirtualHost> <VirtualHost *:443 > ServerName prod.domain.com # ... etc </VirtualHost> The dev site is set up similarly, using ports 8080 and 4443. Each site works fine. But assuming both apaches are running, one can also hit "cross-site" by mistake. So, inadvertently hitting prod.domain.com:8080 successfully returns a page from the dev site. It would be much better if this failed completely. This is a bit more difficult to solve (for me) because of the need for two apache configs. If all in one, the single process would have full knowledge of everything. So, I tried to solve this with brute force, including virtual hosts for the "other" site, with something that would fail, like no access to documentroot. But apache then inexplicably finds the "wrong" virtual host. Here's the full config for production, with the dummy dev configs. NameVirtualHost *:80 NameVirtualHost *:443 # ---------------------------------------------- # DUMMY HOSTS <VirtualHost *:8080 > ServerName dev.domain.com:8080 DocumentRoot /tmp/ <Directory /tmp/ > Order deny,allow Deny from all </Directory> </VirtualHost> <VirtualHost *:4443 > ServerName dev.domain.com:4443 DocumentRoot /tmp/ <Directory /tmp/ > Order deny,allow Deny from all </Directory> </VirtualHost> # ---------------------------------------------- # REAL PRODUCTION HOSTS <VirtualHost *:80 > ServerName prod.domain.com:80 DocumentRoot /something/valid/ <Directory /something/valid/> Order allow,deny Allow from all </Directory> </VirtualHost> <VirtualHost *:443 > ServerName prod.domain.com:443 DocumentRoot /something/valid/ <Directory /something/valid/> Order allow,deny Allow from all </Directory> # .... other valid ssl setup </VirtualHost> Here's the strange thing. With this configuration, a prod.domain.com:80 hit succeeds. But a prod.domain.com:443 hit fails, because it finds the dev.domain.com:4443 instead. I've also tried removing the port from the ServerName, but it still doesn't work. Sorry for the long question. Hopefully this is enough information. Thanks in advance for any help.

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• Samba4 [homes] share

  - by SambaDrivesMeCrazy

  I am having issues with the [homes] share. OS is Ubuntu 12.04. I've installed samba 4.0.3, bind9 dlz, ntp, winbind, everything but pam modules, and did all the tests from https://wiki.samba.org/index.php/Samba_AD_DC_HOWTO. Running getent passwd and getent user work just fine. Creating a simple share works just fine too. I can manage the users, GPOs, and DNS from the windows mmc snap-ins. I can join winxp,7,8 to the domain and log on perfectly. I can change my passwords from windows, etc..etc.. I could say that everything is fine and be happy :) buuuut, no, home directories do not work. Searching in here, and on our good friend google I gathered that a simple [homes] read only = no path = /storage-server/users/ and mapping the user's home folder in dsa.msc to \\server-001\username or \\server-001\homes should get me a home share I could map for my user homedir. But the snap-in give me an error saying that it cannot create the home folder because the network name has not been found (rough translation from portuguese). also, running root@server-001:/storage-server/users# smbclient //server-001/test -Utest%'12345678' -c 'ls' Domain=[MYDOMAIN] OS=[Unix] Server=[Samba 4.0.3] tree connect failed: NT_STATUS_BAD_NETWORK_NAME Server name is alright, if I go for a simple share on the same server it opens just fine. If I map the user homedir to this simple share it works. What I want is that I dont have to go and manually make a new folder on linux everytime I create a new user on windows. It looks like permissions but I cant find any documentation on this (yes I've tried the manpages, but its hard to tell with so many options on man smb.conf alone). My smb.conf right now looks like this (pretty simple I know) # Global parameters [global] workgroup = MYDOMAIN realm = MYDOMAIN.LAN netbios name = SERVER-001 server role = active directory domain controller server services = s3fs, rpc, nbt, wrepl, ldap, cldap, kdc, drepl, winbind, ntp_signd, kcc, dnsupdate [netlogon] path = /usr/local/samba/var/locks/sysvol/mydomain.lan/scripts read only = No [sysvol] path = /usr/local/samba/var/locks/sysvol read only = No [homes] read only = no path = /storage-server/users Folder permissions /storage-server drwxr-xr-x 6 root root 4096 Fev 15 15:17 storage-server /storage-server/users drwxrwxrwx 6 root root 4096 Fev 18 17:05 users/ Yes, I was desperate enough to set 777 on the users folder... not proud of it. Any pointers in the right direction would be very welcome. Edited to include: root@server-001:/# wbinfo --user-info=test MYDOMAIN\test:*:3000045:100:test:/home/MYDOMAIN/test:/bin/false root@server-001:/# wbinfo -n test S-1-5-21-1957592451-3401938807-633234758-1128 SID_USER (1) root@server-001:/# id test uid=3000045(MYDOMAIN\test) gid=100(users) grupos=100(users) root@server-001:/# wbinfo -U 3000045 S-1-5-21-1957592451-3401938807-633234758-1128 root@server-001:/# Edit 2: getent passwd | grep test MYDOMAIN\test:*:3000045:100:test:/home/MYDOMAIN/test:/bin/false I have no idea how to change that home folder to /storage-server/users/test so I just went and ln -s /storage-server/users /home/MYDOMAIN just in case. still, no changes, same errors. Edit 3 On log.smbd I get the following error when trying to set the test user home folder to \server-001\test [2013/02/20 14:22:08.446658, 2] ../source3/smbd/service.c:418(create_connection_session_info) user 'MYDOMAIN\Administrator' (from session setup) not permitted to access this share (test)

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• DNS lookups failing somewhere between firewall and router

  - by TessellatingHeckler

  we have a setup of ADSL line - Cisco 837 ADSL router - Zyxel ZyWall 35 firewall/NAT - Switch == Intel load balanced NICS in a server. It has been fine for years, suddenly DNS resolution stopped working on the server. No changes that I know of, so I can't work backwards from there. It was configured with the ISP's DNS servers, neither network device does DNS relaying. Wireshark shows the request go out but nothing comes back. The server networking stack seems OK though, because if we query an internal DNS server on a remote site, that works. I can logon to the Cisco, and DNS resolves OK from the command line. I can logon to the ZyWall, and DNS does not resolve from the command line. So the problem seems to be the firewall, patch cable or router, yes? On the router: interface Ethernet0 ip address aaa.bbb.ccc.ddd 255.255.255.ddd ip tcp adjust-mss 1450 hold-queue 100 out On the firewall: DNS server set to 8.8.8.8 (Google's), DNS traffic allowed LAN-WAN. What else should I look for? Update: Following This guide I've got traffic logging on the Cisco. I have also got access to a public DNS server which I can run tcpdump on to see things from the other side. And as per the below comments, I've tested with Dig and see that DNS over TCP works, and over UDP does not. Currently: DNS request from the server using TCP shows up in the firewall log, and in the Cisco log, and in tcpdump on the DNS server, the answer comes back, it works fine. DNS request from the server using UDP shows up in the firewall log, and in the Cisco log, does NOT show in tcpdump on the DNS server, times out. DNS request from the cisco (using UDP) does show up in tcpdump on the DNS server, answer received, works fine. Ping requests from the server and the cisco to the DNS server show up in tcpdump on the DNS server. DNS request from the server using UDP does show up on the firewall. Summary: TCP seems fine throughought. UDP works over the ADSL and to the Cisco, and it works from the server to the Cisco, but it doesn't cross the Cisco properly, it seems. I did see the Cisco showing as connected at 10Mb/full-duplex internally, and the firewall showing as 100Mb/full-duplex externally. I have forced the firewall to 10Mb and rebooted both devices. That seemed to help get UDP traffic (server-firewall-cisco) instead of (server-firewall), but did not fix it. Update: Sanitized Cisco config: version 12.2 no service pad service timestamps debug datetime msec service timestamps log datetime msec service password-encryption ! hostname cisco ! logging queue-limit 100 enable secret 5 {password} enable password 7 {password} ! ip subnet-zero ip domain name example.org ip name-server {nameserver_IP} ! ! ip audit notify log ip audit po max-events 100 no ftp-server write-enable ! interface Ethernet0 ip address {Inside_public_IP} 255.255.255.248 ip tcp adjust-mss 1460 hold-queue 100 out ! interface ATM0 no ip address no atm ilmi-keepalive pvc 0/38 encapsulation aal5mux ppp dialer dialer pool-member 1 ! dsl operating-mode auto ! interface Dialer1 ip unnumbered Ethernet0 encapsulation ppp dialer pool 1 dialer idle-timeout 0 dialer persistent no cdp enable ppp chap hostname {ADSL_Username} ppp chap password 7 {ADSL_Password} ! ip classless ip route 0.0.0.0 0.0.0.0 Dialer1 no ip http server no ip http secure-server ! access-list 23 permit {IP} dialer-list 1 protocol ip permit no cdp run snmp-server enable traps tty ! {con, vty} end

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• simple and reliable centralized logging inside Amazon VPC

  - by Nakedible

  I need to set up centralized logging for a set of servers (10-20) in an Amazon VPC. The logging should be as to not lose any log messages in case any single server goes offline - or in the case that an entire availability zone goes offline. It should also tolerate packet loss and other normal network conditions without losing or duplicating messages. It should store the messages durably, at the minimum on two different EBS volumes in two availability zones, but S3 is a good place as well. It should also be realtime so that the messages arrive within seconds of their generation to two different availability zones. I also need to sync logfiles not generated via syslog, so a syslog-only centralized logging solution would not fulfill all the needs, although I guess that limitation could be worked around. I have already reviewed a few solutions, and I will list them here: Flume to Flume to S3: I could set up two logservers as Flume hosts which would store log messages either locally or in S3, and configure all the servers with Flume to send all messages to both servers, using the end-to-end reliability options. That way the loss of a single server shouldn't cause lost messages and all messages would arrive in two availability zones in realtime. However, there would need to be some way to join the logs of the two servers, deduplicating all the messages delivered to both. This could be done by adding a unique id on the sending side to each message and then write some manual deduplication runs on the logfiles. I haven't found an easy solution to the duplication problem. Logstash to Logstash to ElasticSearch: I could install Logstash on the servers and have them deliver to a central server via AMQP, with the durability options turned on. However, for this to work I would need to use some of the clustering capable AMQP implementations, or fan out the deliver just as in the Flume case. AMQP seems to be a yet another moving part with several implementations and no real guidance on what works best this sort of setup. And I'm not entirely convinced that I could get actual end-to-end durability from logstash to elasticsearch, assuming crashing servers in between. The fan-out solutions run in to the deduplication problem again. The best solution that would seem to handle all the cases, would be Beetle, which seems to provide high availability and deduplication via a redis store. However, I haven't seen any guidance on how to set this up with Logstash and Redis is one more moving part again for something that shouldn't be terribly difficult. Logstash to ElasticSearch: I could run Logstash on all the servers, have all the filtering and processing rules in the servers themselves and just have them log directly to a removet ElasticSearch server. I think this should bring me reliable logging and I can use the ElasticSearch clustering features to share the database transparently. However, I am not sure if the setup actually survives Logstash restarts and intermittent network problems without duplicating messages in a failover case or similar. But this approach sounds pretty promising. rsync: I could just rsync all the relevant log files to two different servers. The reliability aspect should be perfect here, as the files should be identical to the source files after a sync is done. However, doing an rsync several times per second doesn't sound fun. Also, I need the logs to be untamperable after they have been sent, so the rsyncs would need to be in append-only mode. And log rotations mess things up unless I'm careful. rsyslog with RELP: I could set up rsyslog to send messages to two remote hosts via RELP and have a local queue to store the messages. There is the deduplication problem again, and RELP itself might also duplicate some messages. However, this would only handle the things that log via syslog. None of these solutions seem terribly good, and they have many unknowns still, so I am asking for more information here from people who have set up centralized reliable logging as to what are the best tools to achieve that goal.

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• What would make a noise in a PC on graphics operations on a passively-cooled system?

  - by T.J. Crowder

  I have this system based on the Intel D510MO motherboard, which is basically an Atom D510 (dual-core HT Atom w/built-in GPU), an Intel NM10 chipset, and a Realtek Gigabit LAN controller. It's entirely passively cooled. I noticed almost immediately that there was a kind of very, very soft noise that corresponded with graphics operations, sort of the noise you'd get if you had a sheet of flat paper and slid something really light across it — but more electronic than that. I wrote it off as observation error and/or disk activity triggered by the graphics operation (although the latter seemed like a lot of unnecessary disk activity). It isn't. I got curious enough that I finally did a few controlled experiments, and here's what I've determined: It isn't the HDD. For one thing, the sounds the HDD makes (when seeking, when reading or writing, when just sitting there spinning) is different. For another, I used sudo hdparm -y /dev/sda (I'm using Ubuntu 10.04 LTS) to temporarily put the disk on standby while making sure that non-disk graphics op was happening in a loop. The disk spun down, but the other sound continued, corresponding perfectly with the timing of the graphics op. (Then the disk spun up again, but it takes long enough that I could rule out the HDD.) It isn't the monitor; I ensured the two were well physically-separated and the sound was definitely coming from the main box. It isn't something else in the room; the sound is coming from the box. It isn't cross-talk to an audio circuit coming out the speakers. (It doesn't have any speakers.) It isn't my mouse (e.g., when I'm trying to make graphics ops happen); the sound happens if I set up a recurring operation and don't use the mouse at all, or if I lift the mouse off the table slightly (but enough that the laser still registers movement). It isn't the voices in my head; they never whisper like that. Other observations: It doesn't seem to matter what the graphics operation is; anything that changes what's on the screen seems to do it. I get the sound when moving the mouse over the Chromium tab bar (which makes the tab backgrounds change); I get it when a web page has a counter on it that changes the text on the page: I get it when dragging window contents around. The sound is very, very slightly louder if the graphics op is larger, like scrolling a text area when writing a question on superuser.com, than for smaller operations like the tick counter on the web page. But it's very slight. It's fairly loud (and of good duration) when the op involves color changes to substantial surface areas. For instance, when asking a question here on superuser and you move the cursor between the question box and the tag box, and the help to the right fades out, changes, and fades back in. (Yet another example related to the web browser, so let me say: I hear it when operations completely unrelated to the web browser as well.) It doesn't sound like arcing or anything like that (I'd've shut off the machine Right Quick Like if it did). Moving windows does it. Scrolling windows (by and large) doesn't. I have the feeling I've heard this sort of thing before, when all system fans were on low and such, with other systems — but (again) written it off as observational error. For all the world it's like I'm hearing the CPU working (as opposed to the GPU; note the window scroll thing above) or data being transferred somewhere, but that just seems...unlikely. So what am I hearing? This may seem like a very localized question, but perhaps other silent PC enthusiasts may be interested as well...

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• MySQL Memory usage

  - by Rob Stevenson-Leggett

  Our MySQL server seems to be using a lot of memory. I've tried looking for slow queries and queries with no index and have halved the peak CPU usage and Apache memory usage but the MySQL memory stays constantly at 2.2GB (~51% of available memory on the server). Here's the graph from Plesk. Running top in the SSH window shows the same figures. Does anyone have any ideas on why the memory usage is constant like this and not peaks and troughs with usage of the app? Here's the output of the MySQL Tuning Primer script: -- MYSQL PERFORMANCE TUNING PRIMER -- - By: Matthew Montgomery - MySQL Version 5.0.77-log x86_64 Uptime = 1 days 14 hrs 4 min 21 sec Avg. qps = 22 Total Questions = 3059456 Threads Connected = 13 Warning: Server has not been running for at least 48hrs. It may not be safe to use these recommendations To find out more information on how each of these runtime variables effects performance visit: http://dev.mysql.com/doc/refman/5.0/en/server-system-variables.html Visit http://www.mysql.com/products/enterprise/advisors.html for info about MySQL's Enterprise Monitoring and Advisory Service SLOW QUERIES The slow query log is enabled. Current long_query_time = 1 sec. You have 6 out of 3059477 that take longer than 1 sec. to complete Your long_query_time seems to be fine BINARY UPDATE LOG The binary update log is NOT enabled. You will not be able to do point in time recovery See http://dev.mysql.com/doc/refman/5.0/en/point-in-time-recovery.html WORKER THREADS Current thread_cache_size = 0 Current threads_cached = 0 Current threads_per_sec = 2 Historic threads_per_sec = 0 Threads created per/sec are overrunning threads cached You should raise thread_cache_size MAX CONNECTIONS Current max_connections = 100 Current threads_connected = 14 Historic max_used_connections = 20 The number of used connections is 20% of the configured maximum. Your max_connections variable seems to be fine. INNODB STATUS Current InnoDB index space = 6 M Current InnoDB data space = 18 M Current InnoDB buffer pool free = 0 % Current innodb_buffer_pool_size = 8 M Depending on how much space your innodb indexes take up it may be safe to increase this value to up to 2 / 3 of total system memory MEMORY USAGE Max Memory Ever Allocated : 2.07 G Configured Max Per-thread Buffers : 274 M Configured Max Global Buffers : 2.01 G Configured Max Memory Limit : 2.28 G Physical Memory : 3.84 G Max memory limit seem to be within acceptable norms KEY BUFFER Current MyISAM index space = 4 M Current key_buffer_size = 7 M Key cache miss rate is 1 : 40 Key buffer free ratio = 81 % Your key_buffer_size seems to be fine QUERY CACHE Query cache is supported but not enabled Perhaps you should set the query_cache_size SORT OPERATIONS Current sort_buffer_size = 2 M Current read_rnd_buffer_size = 256 K Sort buffer seems to be fine JOINS Current join_buffer_size = 132.00 K You have had 16 queries where a join could not use an index properly You should enable "log-queries-not-using-indexes" Then look for non indexed joins in the slow query log. If you are unable to optimize your queries you may want to increase your join_buffer_size to accommodate larger joins in one pass. Note! This script will still suggest raising the join_buffer_size when ANY joins not using indexes are found. OPEN FILES LIMIT Current open_files_limit = 1024 files The open_files_limit should typically be set to at least 2x-3x that of table_cache if you have heavy MyISAM usage. Your open_files_limit value seems to be fine TABLE CACHE Current table_cache value = 64 tables You have a total of 426 tables You have 64 open tables. Current table_cache hit rate is 1% , while 100% of your table cache is in use You should probably increase your table_cache TEMP TABLES Current max_heap_table_size = 16 M Current tmp_table_size = 32 M Of 15134 temp tables, 9% were created on disk Effective in-memory tmp_table_size is limited to max_heap_table_size. Created disk tmp tables ratio seems fine TABLE SCANS Current read_buffer_size = 128 K Current table scan ratio = 2915 : 1 read_buffer_size seems to be fine TABLE LOCKING Current Lock Wait ratio = 1 : 142213 Your table locking seems to be fine The app is a facebook game with about 50-100 concurrent users. Thanks, Rob

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• Neighbour table overflow on Linux hosts related to bridging and ipv6

  - by tim

  Note: I already have a workaround for this problem (as described below) so this is only a "want-to-know" question. I have a productive setup with around 50 hosts including blades running xen 4 and equallogics providing iscsi. All xen dom0s are almost plain Debian 5. The setup includes several bridges on every dom0 to support xen bridged networking. In total there are between 5 and 12 bridges on each dom0 servicing one vlan each. None of the hosts has routing enabled. At one point in time we moved one of the machines to a new hardware including a raid controller and so we installed an upstream 3.0.22/x86_64 kernel with xen patches. All other machines run debian xen-dom0-kernel. Since then we noticed on all hosts in the setup the following errors every ~2 minutes: [55888.881994] __ratelimit: 908 callbacks suppressed [55888.882221] Neighbour table overflow. [55888.882476] Neighbour table overflow. [55888.882732] Neighbour table overflow. [55888.883050] Neighbour table overflow. [55888.883307] Neighbour table overflow. [55888.883562] Neighbour table overflow. [55888.883859] Neighbour table overflow. [55888.884118] Neighbour table overflow. [55888.884373] Neighbour table overflow. [55888.884666] Neighbour table overflow. The arp table (arp -n) never showed more than around 20 entries on every machine. We tried the obvious tweaks and raised the /proc/sys/net/ipv4/neigh/default/gc_thresh* values. FInally to 16384 entries but no effect. Not even the interval of ~2 minutes changed which lead me to the conclusion that this is totally unrelated. tcpdump showed no uncommon ipv4 traffic on any interface. The only interesting finding from tcpdump were ipv6 packets bursting in like: 14:33:13.137668 IP6 fe80::216:3eff:fe1d:9d01 > ff02::1:ff1d:9d01: HBH ICMP6, multicast listener reportmax resp delay: 0 addr: ff02::1:ff1d:9d01, length 24 14:33:13.138061 IP6 fe80::216:3eff:fe1d:a8c1 > ff02::1:ff1d:a8c1: HBH ICMP6, multicast listener reportmax resp delay: 0 addr: ff02::1:ff1d:a8c1, length 24 14:33:13.138619 IP6 fe80::216:3eff:fe1d:bf81 > ff02::1:ff1d:bf81: HBH ICMP6, multicast listener reportmax resp delay: 0 addr: ff02::1:ff1d:bf81, length 24 14:33:13.138974 IP6 fe80::216:3eff:fe1d:eb41 > ff02::1:ff1d:eb41: HBH ICMP6, multicast listener reportmax resp delay: 0 addr: ff02::1:ff1d:eb41, length 24 which placed the idea in my mind that the problem maybe related to ipv6, since we have no ipv6 services in this setup. The only other hint was the coincidence of the host upgrade with the beginning of the problems. I powered down the host in question and the errors were gone. Then I subsequently took down the bridges on the host and when i took down (ifconfig down) one particularly bridge: br-vlan2159 Link encap:Ethernet HWaddr 00:26:b9:fb:16:2c inet6 addr: fe80::226:b9ff:fefb:162c/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:120 errors:0 dropped:0 overruns:0 frame:0 TX packets:9 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:5286 (5.1 KiB) TX bytes:726 (726.0 B) eth0.2159 Link encap:Ethernet HWaddr 00:26:b9:fb:16:2c inet6 addr: fe80::226:b9ff:fefb:162c/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1801 errors:0 dropped:0 overruns:0 frame:0 TX packets:20 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:126228 (123.2 KiB) TX bytes:1464 (1.4 KiB) bridge name bridge id STP enabled interfaces ... br-vlan2158 8000.0026b9fb162c no eth0.2158 br-vlan2159 8000.0026b9fb162c no eth0.2159 The errors went away again. As you can see the bridge holds no ipv4 address and it's only member is eth0.2159 so no traffic should cross it. Bridge and interface .2159 / .2157 / .2158 which are in all aspects identical apart from the vlan they are connected to had no effect when taken down. Now I disabled ipv6 on the entire host via sysctl net.ipv6.conf.all.disable_ipv6 and rebooted. After this even with bridge br-vlan2159 enabled no errors occur. Any ideas are welcome.

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