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• Delphi dbExpress and Interbase: Unicode migration steps and risks?

  - by mjustin

  Currently, our database uses Win1252 as the only character encoding. We will have to support Unicode in the database tables soon, which means we have to perform this migration for four databases and around 80 Delphi applications which run in-house in a 24/7 environment. Are there recommendations for database migrations to UTF-8 (or UNICODE_FSS) for Delphi applications? Some questions listed below. Many thanks in advance for your answers! are there tools which help with the migration of the existing databases (sizes between 250 MB and 2 GB, no Blob fields), by dumping the data, recreating the database with UNICODE_FSS or UTF-8, and loading the data back? are there known problems with Delphi 2009, dbExpress and Interbase 7.5 related to Unicode character sets? would you recommend to upgrade the databases to Interbase 2009 first? (This upgrade is planned but does not have a high priority) can we simply migrate the database and Delphi will handle the Unicode character sets automatically, or will we have to change all character field types in every Datamodule (dfm and source code) too? which strategy would you recommend to work on the migration in parallel with the normal development and maintenance of the existing application? The application runs in-house so development and database administration is done internally. Update: one problem I found now is that there are two different persistent field types for Unicode and non Unicode character fields. For the existing database, dbExpress creates TStringField objects. For the Unicode database fields, dbExpress creates (or expects!) TWideStringField objects. So we can not just change the database and the connection code page to Unicode. We also have to modify all datamodules to use the new field type. The modified datamodule however will not be backwards compatible.

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• ODBC and NLS_LANG

  - by Michael S.

  Let's say that I've created two different program executables, e.g. in C++. For some reason, the two programs internals representation of text are different from each other. Let's say the first program is using text representation A and the other text representation B. It could be a specific 8-bit ANSI codepage, Unicode/UTF-8 or Unicode/UTF-16 or whatever. Now each program want to communicate text (add/retrieve data) to/from the same database table on a (database) server. Each program communicates with the database through ODBC. So the programs do not know what database system they they are communicating with. In this specific case through the database is actually a Oracle RDMS database and the database server administrator has setup the database to use UTF-8. On the system on which the programs are running an appropriate ODBC driver is available, so that the programs can connect through ODBC. Each program will treat and convert from the ODBC data type SQL_C_CHAR to its internal text representation appropriately. I assume that the programs cannot do no other than to assume a specific encoding returned for SQL_C_CHAR text. If not the programs has to be told which encoding that is. For Oracle, I know that the NLS_LANG environment variable can be used on the client. I assume it affects the ODBC driver (related to SQL_C_CHAR) to convert from a specific encoding (as given by NLS_LANG) to the internal encoding of the database (in this example UTF-8) and vice-versa. If the machine running my programs are having a NLS_LANG this setting will affect the byte sequences returned for SQL_C_CHAR so my programs cannot suddenly assume a specific encoding for the text returned via SQL_C_CHAR. Is it possible to setup the ODBC connection (preferably programmatically at runtime), so that it takes care of text conversions appropriately for the two programs, i.e. from/to representation to/from UTF-8 and from/to representation B to/from UTF-8? Regards, /Michael PS. As the programs are connecting through ODBC I don't think it would be nice that they should now anything about NLS_LANG as this is a Orcacle specific environment variable.

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• Implementation of MVC with SQLite and NSURLConnection, use cases?

  - by user324723

  I'm interested in knowing how others have implemented/designed database & web services in their iphone app and how they simplified it for the entire application. My application is dependent on these services and I can't figure out a efficient way to use them together due to the (semi)complexity of my requirements. My past attempts on combining them haven't been completely successful or at least optimal in my mind. I'm building a database driven iphone app that uses a relational database in sqlite and consumes web services based on missing content or user interaction. Like this hasn't been done before...right? Since I am using a relational database - any web services consumed requires normalization, parsing the result and persisting it to the database before it can be displayed in a table view controller. The applications UI consists of nested(nav controller) table views where a user can select a cell and be taken to the next table view where it attempts to populate the table views data source from the database. If nothing exists in the database then it will send a request via web services to download its content, thus download - parse - persist - query - display. Since the user has the ability to request a refresh of this data it still requires the same process. Quickly describing what I've implemented and tried to run with - 1st attempt - Used a singleton web service class that handled sending web service requests, parsing the result and returning it to the table view controller via delegate protocols. Once the controller received that data it would then be responsible for persisting it to the database and re-returning the result. I didn't like the idea of only preventing the case where the app delegate selector doesn't exists(released) causing the app to crash. 2nd attempt - Used NSNotificationCenter for easy access to both database and web services but later realized it was more complex due to adding and removing observers per view(which isn't advised anyways).

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• How to Update with LINQ?

  - by DaveDev

  currently, I'm doing an update similar to as follows, because I can't see a better way of doing it. I've tried suggestions that I've read in blogs but none work, such as http://msdn.microsoft.com/en-us/library/bb425822.aspx and http://weblogs.asp.net/scottgu/archive/2007/05/19/using-linq-to-sql-part-1.aspx Maybe these do work and I'm missing some point. Has anyone else had luck with them? // please note this isn't the actual code. // I've modified it to clarify the point I wanted to make // and also I didn't want to post our code here! public bool UpdateMyStuff(int myId, List<int> funds) { // get MyTypes that correspond to the ID I want to update IQueryable<MyType> myTypes = database.MyTypes.Where(xx => xx.MyType_MyId == myId); // delete them from the database foreach (db.MyType mt in myTypes) { database.MyTypes.DeleteOnSubmit(mt); } database.SubmitChanges(); // create a new row for each item I wanted to update, and insert it foreach (int fund in funds) { database.MyType mt = new database.MyType { MyType_MyId = myId, fund_id = fund }; database.MyTypes.InsertOnSubmit(mt); } // try to commit the insert try { database.SubmitChanges(); return true; } catch (Exception) { return false; throw; } } Unfortunately, there isn't a database.MyTypes.Update() method so I don't know a better way to do it. Can sombody suggest what I could do? Thanks. ..as a side note, why isn't there an Update() method?

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• Content Management for WebCenter Installation Guide

  - by Gary Niu

  Overvew As we known, there are two way to install Content Management for WebCenter. One way is install it by WebCenter installer wizard, another way is to install it use their own installer. This guide is for the later one. For SSO purpose, I also mentioned how to config OID identity store for Content Management for WebCenter. Content Management for WebCenter( 10.1.3.5.1) Oracle Enterprise Linux R5U4 Basic Installation -bash-3.2$ ./setup.sh Please select your locale from the list.           1. Chinese-Simplified           2. Chinese-Traditional           3. Deutsch          *4. English-US           5. English-UK           6. Español           7. Français           8. Italiano           9. Japanese          10. Korean          11. Nederlands          12. Português-Brazil Choice? Throughout the install, when entering a text value, you can press Enter to accept the default that appears between square brackets ([]). When selecting from a list, you can select the choice followed by an asterisk by pressing Enter. Select installation type from the list.         *1. Install new server          2. Update a server Choice? Content Server Installation Directory Please enter the full pathname to the installation directory. Content Server Core Folder [/oracle/ucm/server]:/opt/oracle/ucm/server Create Directory         *1. yes          2. no Choice? Java virtual machine         *1. Sun Java 1.5.0_11 JDK          2. Specify a custom Java virtual machine Choice? Installing with Java version 1.5.0_11. Enter the location of the native file repository. This directory contains the native files checked in by contributors. Content Server Native Vault Folder [/opt/oracle/ucm/server/vault/]: Create Directory         *1. yes          2. no Choice? Enter the location of the web-viewable file repository. This directory contains files that can be accessed through the web server. Content Server Weblayout Folder [/opt/oracle/ucm/server/weblayout/]: Create Directory         *1. yes          2. no Choice? This server can be configured to manage its own authentication or to allow another master to act as an authentication proxy. Configure this server as a master or proxied server.         *1. Configure as a master server.          2. Configure as server proxied by a local master server. Choice? During installation, an admin server can be installed and configured to manage this server. If there is already an admin server on this system, you can have the installer configure it to administrate this server instead. Select admin server configuration.         *1. Install an admin server to manage this server.          2. Configure an existing admin server to manage this server.          3. Don't configure an admin server. Choice? Enter the location of an executable to start your web browser. This browser will be used to display the online help. Web Browser Path [/usr/bin/firefox]: Content Server System locale           1. Chinese-Simplified           2. Chinese-Traditional           3. Deutsch          *4. English-US           5. English-UK           6. Español           7. Français           8. Italiano           9. Japanese          10. Korean          11. Nederlands          12. Português-Brazil Choice? Please select the region for your timezone from the list.         *1. Use the timezone setting for your operating system          2. Pacific          3. America          4. Atlantic          5. Europe          6. Africa          7. Asia          8. Indian          9. Australia Choice? Please enter the port number that will be used to connect to the Content Server. This port must be otherwise unused. Content Server Port [4444]: Please enter the port number that will be used to connect to the Admin Server. This port must be otherwise unused. Admin Server Port [4440]: Enter a security filter for the server port. Hosts which are allowed to communicate directly with the server port may access any resources managed by the server. Insure that hosts which need access are included in the filter. See the installation guide for more details. Incoming connection address filter [127.0.0.1]:*.*.*.* *** Content Server URL Prefix The URL prefix specified here is used when generating HTML pages that refer to the contents of the weblayout directory within the installation. This prefix must be mapped in the web server Additional Document Directories section of the Content Management administration menu to the physical location of the weblayout directory. For example, "/idc/" would be used in your installation to refer to the URL http://ucm.company.com/idc which would be mapped in the web server to the physical location /oracle/ucm/server/weblayout. Web Server Relative Root [/idc/]: Enter the name of the local mail server. The server will contact this system to deliver email. Company Mail Server [mail]: Enter the e-mail address for the system administrator. Administrator E-Mail Address [sysadmin@mail]: *** Web Server Address Many generated HTML pages refer to the web server you are using. The address specified here will be used when generating those pages. The address should include the host and domain name in most cases. If your webserver is running on a port other than 80, append a colon and the port number. Examples: www.company.com, ucm.company.com:90 Web Server HTTP Address [yekki]:yekki.cn.oracle.com:7777 Enter the name for this instance. This name should be unique across your entire enterprise. It may not contain characters other than letters, numbers, and underscores. Server Instance Name [idc]: Enter a short label for this instance. This label is used on web pages to identify this instance. It should be less than 12 characters long. Server Instance Label [idc]: Enter a long description for this instance. Server Description [Content Server idc]: Web Server         *1. Apache          2. Sun ONE          3. Configure manually Choice? Please select a database from the list below to use with the Content Server. Content Server Database         *1. Oracle          2. Microsoft SQL Server 2005          3. Microsoft SQL Server 2000          4. Sybase          5. DB2          6. Custom JDBC settings          7. Skip database configuration Choice? Manually configure JDBC settings for this database          1. yes         *2. no Choice? Oracle Server Hostname [localhost]: Oracle Listener Port Number [1521]: *** Database User ID The user name is used to log into the database used by the content server. Oracle User [user]:YEKKI_OCSERVER *** Database Password The password is used to log into the database used by the content server. Oracle Password []:oracle Oracle Instance Name [ORACLE]:orcl Configure the JVM to find the JDBC driver in a specific jar file          1. yes         *2. no Choice? The installer can attempt to create the database tables or you can manually create them. If you choose to manually create the tables, you should create them now. Attempt to create database tables          1. yes         *2. no Choice? Select components to install.          1. ContentFolios: Collect related items in folios          2. Folders_g: Organize content into hierarchical folders          3. LinkManager8: Hypertext link management support          4. OracleTextSearch: External Oracle 11g database as search indexer support          5. ThreadedDiscussions: Threaded discussion management Enter numbers separated by commas to toggle, 0 to unselect all, F to finish: 1,2,3,4,5         *1. ContentFolios: Collect related items in folios         *2. Folders_g: Organize content into hierarchical folders         *3. LinkManager8: Hypertext link management support         *4. OracleTextSearch: External Oracle 11g database as search indexer support         *5. ThreadedDiscussions: Threaded discussion management Enter numbers separated by commas to toggle, 0 to unselect all, F to finish: F Checking configuration. . . Configuration OK. Review install settings. . . Content Server Core Folder: /opt/oracle/ucm/server Java virtual machine: Sun Java 1.5.0_11 JDK Content Server Native Vault Folder: /opt/oracle/ucm/server/vault/ Content Server Weblayout Folder: /opt/oracle/ucm/server/weblayout/ Proxy authentication through another server: no Install admin server: yes Web Browser Path: /usr/bin/firefox Content Server System locale: English-US Content Server Port: 4444 Admin Server Port: 4440 Incoming connection address filter: *.*.*.* Web Server Relative Root: /idc/ Company Mail Server: mail Administrator E-Mail Address: sysadmin@mail Web Server HTTP Address: yekki.cn.oracle.com:7777 Server Instance Name: idc Server Instance Label: idc Server Description: Content Server idc Web Server: Apache Content Server Database: Oracle Manually configure JDBC settings for this database: false Oracle Server Hostname: localhost Oracle Listener Port Number: 1521 Oracle User: YEKKI_OCSERVER Oracle Password: 6GP1gBgzSyKa4JW10U8UqqPznr/lzkNn/Ojf6M8GJ8I= Oracle Instance Name: orcl Configure the JVM to find the JDBC driver in a specific jar file: false Attempt to create database tables: no Components: ContentFolios,Folders_g,LinkManager8,OracleTextSearch,ThreadedDiscussions Proceed with install         *1. Proceed          2. Change configuration          3. Recheck the configuration          4. Abort installation Choice? Finished install type Install with warnings at 4/2/10 12:32 AM. Run Scripts -bash-3.2$ ./wc_contentserverconfig.sh /opt/oracle/ucm/server /mnt/hgfs/SOFTWARE/ofm_ucm_generic_10.1.3.5.1_disk1_1of1/ContentServer/webcenter-conf Installing '/mnt/hgfs/SOFTWARE/ofm_ucm_generic_10.1.3.5.1_disk1_1of1/ContentServer/webcenter-conf/CS10gR35UpdateBundle.zip' Service 'DELETE_DOC' Extended Service 'DELETE_BYREV_REVISION' Extended Installing '/mnt/hgfs/SOFTWARE/ofm_ucm_generic_10.1.3.5.1_disk1_1of1/ContentServer/webcenter-conf/ContentAccess/ContentAccess-linux.zip' (internal)      04.02 00:40:38.019      main    updateDocMetaDefinitionV11: adding decimal column Installing '/opt/oracle/ucm/server/custom/CS10gR35UpdateBundle/extras/Folders_g.zip' Installing '/opt/oracle/ucm/server/custom/CS10gR35UpdateBundle/extras/FusionLibraries.zip' Installing '/opt/oracle/ucm/server/custom/CS10gR35UpdateBundle/extras/JpsUserProvider.zip' Installing '/mnt/hgfs/SOFTWARE/ofm_ucm_generic_10.1.3.5.1_disk1_1of1/ContentServer/webcenter-conf/WcConfigure.zip' Apr 2, 2010 12:41:24 AM oracle.security.jps.internal.core.util.JpsConfigUtil getPasswordCredential WARNING: A password credential is expected; instead found . Apr 2, 2010 12:41:24 AM oracle.security.jps.internal.idstore.util.IdentityStoreUtil getUnamePwdFromCredStore WARNING: The credential with map JPS and key ldap.credential does not exist. Apr 2, 2010 12:41:27 AM oracle.security.jps.internal.core.util.JpsConfigUtil getPasswordCredential WARNING: A password credential is expected; instead found . Apr 2, 2010 12:41:27 AM oracle.security.jps.internal.idstore.util.IdentityStoreUtil getUnamePwdFromCredStore WARNING: The credential with map JPS and key ldap.credential does not exist. Apr 2, 2010 12:41:28 AM oracle.security.jps.internal.core.util.JpsConfigUtil getPasswordCredential WARNING: A password credential is expected; instead found . Apr 2, 2010 12:41:28 AM oracle.security.jps.internal.idstore.util.IdentityStoreUtil getUnamePwdFromCredStore WARNING: The credential with map JPS and key ldap.credential does not exist. Restart Content Server to apply updates. Configuring Apache Web Server append the following lines at httpd.conf: include "/opt/oracle/ucm/server/data/users/apache22/apache.conf" Configuring the Identity Store( Optional ) 1.  Stop Oracle Content Server and the Admin Server 2.  Update the Oracle Content Server's JPS configuration file, jps-config.xml: a. add a service instance <serviceInstance provider="idstore.ldap.provider" name="idstore.oid"> <property name="subscriber.name" value="dc=cn,dc=oracle,dc=com"></property> <property name="idstore.type" value="OID"></property> <property name="security.principal.key" value="ldap.credential"></property> <property name="security.principal.alias" value="JPS"></property> <property name="ldap.url" value="ldap://yekki.cn.oracle.com:3060"></property> <extendedProperty> <name>user.search.bases</name> <values> <value>cn=users,dc=cn,dc=oracle,dc=com</value> </values> </extendedProperty> <extendedProperty> <name>group.search.bases</name> <values> <value>cn=groups,dc=cn,dc=oracle,dc=com</value> </values> </extendedProperty> <property name="username.attr" value="uid"></property> <property name="user.login.attr" value="uid"></property> <property name="groupname.attr" value="cn"></property> </serviceInstance> b. Ensure that the <jpsContext> entry in the jps-config.xml file refers to the new serviceInstance, that is, idstore.oid and not idstore.ldap: <jpsContext name="default"> <serviceInstanceRef ref="idstore.oid"/> 3. Run the new script to setup the credentials for idstore.oid in the credential store: cd CONTENT_SERVER_HOME/custom/FusionLibraries/tools -bash-3.2$ ./run_credtool.sh Buildfile: ./../tools/credtool.xml     [input] skipping input as property action has already been set.     [input] Alias: [JPS]     [input] Key: [ldap.credential]     [input] User Name: cn=orcladmin     [input] Password: welcome1     [input] JPS Config: [/opt/oracle/ucm/server/custom/FusionLibraries/tools/../../../config/jps-config.xml] manage-creds:      [echo] @@@ Help: run 'ant manage-creds' command to see the detailed usage      [java] Using default context in /opt/oracle/ucm/server/custom/FusionLibraries/tools/../../../config/jps-config.xml file for credential store.      [java] Credential store location : /opt/oracle/ucm/server/config      [java] Credential with map JPS key ldap.credential stored successfully!      [java]      [java]      [java]     Credential for map JPS and key ldap.credential is:      [java]             PasswordCredential name : cn=orcladmin      [java]             PasswordCredential password : welcome1 BUILD SUCCESSFUL Total time: 1 minute 27 seconds Testing 1. acces http://yekki.cn.oracle.com:7777/idc 2. login in with OID user, for example: orcladmin/welcome1 3. make sure your JpsUserProvider status is "good"

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• Framework 4 Features: Summary of Security enhancements

  - by Anthony Shorten

  In the last log entry I mentioned one of the new security features in Oracle Utilities Application Framework 4.0.1. Security is one of the major "tent poles" (to borrow a phrase from Steve Jobs) in this release of the framework. There are a number of security related enhancements requested by customers and as a result of internal reviews that we have introduced. Here is a summary of some of the security enchancements we have added in this release: Security Cache Changes - Security authorization information is automatically cached on the server for performance reasons (security is checked for every single call the product makes for all modes of access). Prior to this release the cache auto-refreshed every 30 minutes (or so). This has beem made more nimble by supporting a cache refresh every minute (or so). This means authorization changes are reflected quicker than before. Business Level security - Business Services are configurable services that are based upon Application Services. Typically, the business service inherited its security profile from its parent service. Whilst this is sufficient for most needs, it is now required to further specify security on the Business Service definition itself. This will allow granular security and allow the same application service to be exposed as different Business Services with their own security. This is particularly useful when you base a Business Service on a query zone. User Propogation - As with other client server applications, the database connections are pooled and shared as needed. This means that a common database user is used to access the database from the pool to allow sharing. Unfortunently, this means that tracability at the database level is that much harder. In Oracle Utilities Application Framework V4 the end userid is now propogated to the database using the CLIENT_IDENTIFIER as part of the Oracle JDBC connection API. This not only means that the common database userid is still used but the end user is indentifiable for the duration of the database call. This can be used for monitoring or to hook into Oracle's database security products. This enhancement is only available to Oracle Database customers. Enhanced Security Definitions - Security Administrators use the product browser front end to control access rights of defined users. While this is sufficient for most sites, a new security portal has been introduced to speed up the maintenance of security information. Oracle Identity Manager Integration - With the popularity of Oracle's Identity Management Suite, the Framework now provides an integration adapter and Identity Manager Generic Transport Connector (GTC) to allow users and group membership to be provisioned to any Oracle Utilities Application Framework based product from Oracle's Identity Manager. This is also available for Oracle Utilties Application Framework V2.2 customers. Refer to My Oracle Support KBid 970785.1 - Oracle Identity Manager Integration Overview. Audit On Inquiry - Typically the configurable audit facility in the Oracle Utilities Application Framework is used to audit changes to records. In Oracle Utilities Application Framework the Business Services and Service Scripts could be configured to audit inquiries as well. Now it is possible to attach auditing capabilities to zones on the product (including base package ones). Time Zone Support - In some of the Oracle Utilities Application Framework based products, the timezone of the end user is a factor in the processing. The user object has been extended to allow the recording of time zone information for use in product functionality. JAAS Suport - Internally the Oracle Utilities Application Framework uses a number of techniques to validate and transmit security information across the architecture. These various methods have been reconciled into using Java Authentication and Authorization Services for standardized security. This is strictly an internal change with no direct on how security operates externally. JMX Based Cache Management - In the last bullet point, I mentioned extra security applied to cache management from the browser. Alternatively a JMX based interface is now provided to allow IT operations to control the cache without the browser interface. This JMX capability can be initiated from a JSR120 compliant JMX console or JMX browser. I will be writing another more detailed blog entry on the JMX enhancements as it is quite a change and an exciting direction for the product line. Data Patch Permissions - The database installer provided with the product required lower levels of security for some operations. At some sites they wanted the ability for non-DBA's to execute the utilities in a controlled fashion. The framework now allows feature configuration to allow delegation for patch execution. User Enable Support - At some sites, the use of temporary staff such as contractors is commonplace. In this scenario, temporary security setups were required and used. A potential issue has arisen when the contractor left the company. Typically the IT group would remove the contractor from the security repository to prevent login using that contractors userid but the userid could NOT be removed from the authorization model becuase of audit requirements (if any user in the product updates financials or key data their userid is recorded for audit purposes). It is now possible to effectively diable the user from the security model to prevent any use of the useridwhilst retaining audit information. These are a subset of the security changes in Oracle Utilities Application Framework. More details about the security capabilities of the product is contained in My Oracle Support KB Id 773473.1 - Oracle Utilities Application Framework Security Overview.

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• The Interaction between Three-Tier Client/Server Model and Three-Tier Application Architecture Model

  The three-tier client/server model is a network architectural approach currently used in modern networking. This approach divides a network in to three distinct components. Three-Tier Client/Server Model Components Client Component Server Component Database Component The Client Component of the network typically represents any device on the network. A basic example of this would be computer or another network/web enabled devices that are connected to a network. Network clients request resources on the network, and are usually equipped with a user interface for the presentation of the data returned from the Server Component. This process is done through the use of various software clients, and example of this can be seen through the use of a web browser client. The web browser request information from the Server Component located on the network and then renders the results for the user to process. The Server Components of the network return data based on specific client request back to the requesting client.  Server Components also inherit the attributes of a Client Component in that they are a device on the network and that they can also request information from other Server Components. However what differentiates a Client Component from a Server Component is that a Server Component response to requests from devices on the network. An example of a Server Component can be seen in a web server. A web server listens for new requests and then interprets the request, processes the web pages, and then returns the processed data back to the web browser client so that it may render the data for the user to interpret. The Database Component of the network returns unprocessed data from databases or other resources. This component also inherits attributes from the Server Component in that it is a device on a network, it can request information from other server components and database components, and it also listens for new requests so that it can return data when needed. The three-tier client/server model is very similar to the three-tier application architecture model, and in fact the layers can be mapped to one another. Three-Tier Application Architecture Model Presentation Layer/Logic Business Layer/Logic Data Layer/Logic The Presentation Layer including its underlying logic is very similar to the Client Component of the three-tiered model. The Presentation Layer focuses on interpreting the data returned by the Business Layer as well as presents the data back to the user.  Both the Presentation Layer and the Client Component focus primarily on the user and their experience. This allows for segments of the Business Layer to be distributable and interchangeable because the Presentation Layer is not directly integrated in with Business Layer. The Presentation Layer does not care where the data comes from as long as it is in the proper format. This allows for the Presentation Layer and Business Layer to be stored on one or more different servers so that it can provide a higher availability to clients requesting data. A good example of this is a web site that uses load balancing. When a web site decides to take on the task of load balancing they must obtain a network device that sits in front of a one or machines in order to distribute the request across multiple servers. When a user comes in through the load balanced device they are redirected to a specific server based on a few factors. Common Load Balancing Factors Current Server Availability Current Server Response Time Current Server Priority The Business Layer and corresponding logic are business rules applied to data prior to it being sent to the Presentation Layer. These rules are used to manipulate the data coming from the Data Access Layer, in addition to validating any data prior to being stored in the Data Access Layer. A good example of this would be when a user is trying to create multiple accounts under one email address. The Business Layer logic can prevent duplicate accounts by enforcing a unique email for every new account before the data is even stored in the Data Access Layer. The Server Component can be directly tied to this layer in that the server typically stores and process the Business Layer before it is returned to the end-user via the Presentation Layer. In addition the Server Component can also run automated process through the Business Layer on the data in the Data Access Layer so that additional business analysis can be derived from the data that has been already collected. The Data Layer and its logic are responsible for storing information so that it can be easily retrieved. Typical in most modern applications data is stored in a database management system however data can also be in the form of files stored on a file server. In addition a database can take on one of several forms. Common Database Formats XML File Pipe Delimited File Tab Delimited File Comma Delimited File (CSV) Plain Text File Microsoft Access Microsoft SQL Server MySql Oracle Sybase The Database component of the Networking model can be directly tied to the Data Layer because this is where the Data Layer obtains the data to return back the Business Layer. The Database Component basically allows for a place on the network to store data for future use. This enables applications to save data when they can and then quickly recall the saved data as needed so that the application does not have to worry about storing the data in memory. This prevents overhead that could be created when an application must retain all data in memory. As you can see the Three-Tier Client/Server Networking Model and the Three-Tiered Application Architecture Model rely very heavily on one another to function especially if different aspects of an application are distributed across an entire network. The use of various servers and database servers are wonderful when an application has a need to distribute work across the network. Network Components and Application Layers Interaction Database components will store all data needed for the Data Access Layer to manipulate and return to the Business Layer Server Component executes the Business Layer that manipulates data so that it can be returned to the Presentation Layer Client Component hosts the Presentation Layer that  interprets the data and present it to the user

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• VSDB to SSDT Part 2 : SQL Server 2008 Server Project &hellip; with SSDT

  - by Etienne Giust

  With Visual Studio 2012 and the use of SSDT technology, there is only one type of database project : SQL Server Database Project. With Visual Studio 2010, we used to have SQL Server 2008 Server Project which we used to define server-level objects, mostly logins and linked servers. A convenient wizard allowed for creation of this type of projects. It does not exists anymore. Here is how to create an equivalent of the SQL Server 2008 Server Project  with Visual Studio 2012: Create a new SQL Server Database Project : it will be created empty Create a new SQL Schema Compare ( SQL menu item > Schema Compare > New Schema Comparison ) As a source, select any database on the SQL server you want to mimic Set the target to be your newly Database Project In the Schema Compare options (cog-like icon), Object Types pane, set the options as below. You might want to tweak those and select only the object types you want. Then, run the comparison, review and select your changes and apply them to the project.

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• OPN Oracle ECM 10g R3 Implementation Boot Camp - (12-14/Abr/10)

  - by Claudia Costa

  É com entusiasmo que lhe anunciamos o bootcamp de Oracle ECM 10g R3 Implementation que irá realizar nos dias 12-14 de Abril  que abordará os tópicos abaixo descritos. Com o objectivo de ajudar os parceiros a desenvolver competências, a Oracle University e a Oracle Alliances&Channel, desenharam este bootcamp, compactando os conteúdos e reduzindo assim os custos. Preço por participante (3 dias) - 1.250 Eur + Iva  Oracle offers the most unified, usable enterprise content management platform in today's market. With centralized control across single or multiple repositories, common core functionality, and easily scalable content management capabilities, Oracle provides content management solutions for many content types and users-wherever they work in the enterprise.   The Oracle Enterprise Content Management (ECM) Implementation Boot Camp examines the fundamental concepts, techniques, and architecture of Oracle's ECM technologies. Join this training to learn how you can manage and maintain unstructured content   Target Audience:  The Oracle ECM Implementation Boot Camp is designed for architects, technical consultants, team/project leaders and functional consultants of our system integrator partners who want to ramp-up on ECM technology.   Contents:  The ECM Implementation Boot Camp is a three-day hands-on workshop, designed for Oracle Partners who are new to ECM, and will provide implementation instruction on the ECM technology offered by Oracle. The boot camp will: • Provide hands-on experience in implementing Oracle's truly unified, open and standard base ECM technology • Provide the strategic direction about Oracle's Fusion Middleware/Enterprise 2.0 and its role in composite application development • Expose broad set of Oracle's ECM technologies.   Objectives: The Oracle ECM Implementation Boot Camp is primarily focused on the Oracle's ECM offering to manage and maintain unstructured content and covers Universal Content Management (UCM), Image and Process Management (IPM), Universal Records Management (URM), and Information Rights Management (IRM):   Topics Covered • Introduction to Oracle UCM o UCM Overview o UCM Architecture Overview • Content Server and Document Management basics o Installation and Administration Skills § User and Security Admin § Configuration (metadata, DCLs, profiles, rules, etc.) § Workflow Admin § System Properties and Component Manager § Managing Subscriptions o Contributing Content § Browser form § WebDAV folder § Desktop Integration o Searching • Web Content Management o Site Studio • Universal Records Management • Information Right Management (IRM) • Image & Process Management (IPM) • Oracle Document Capture • Oracle eMail Archive Service. Labs • Content Server Installation • Use and Administration of Content Server • Introduction to Site Studio • Use and Administration of Records Manager Demo: The R&D Group and the New Patent Focus: Information Rights Management, Knowledge Management, Accounts Payable Image Automation, Imaging and Process Management Case Study Use Case 1: Enable City of Xalco to streamline internal processes by empowering city employees to quickly and efficiently manage and publish information on their employee intranet and eventually public Web site. Use Case 2: Help Acme & Co in archiving its goal is to become "paperless" by managing all of their company's business content in a central, Web-based repository. Acme's business content ranges from policies and procedures to Employee listings and marketing materials.   Agenda: Day 1 ·         ECM Overview & Content Server ·         ECM Overview ·         ECM Architecture and Installation ·         UCM and Digital Asset Management DEMO ·         Lab 1 - Content Server Installation ·         Lab 2 - Use and Administration of Content Server   Day 2 ·         Web Content Management ·         Lab 2 - Use and Administration of Content ·         Server (continued) ·         Introduction to Web Content Management ·         Lab 3 - Site Studio   Day 3 ·         URM/IRM/IPM ·         Introduction to Universal Records Management ·         Lab 4 - URM ·         Introduction to Information Rights Management ·         Information Rights Management DEMO ·         Introduction to Image and Process Management ·         Image and Process Management Demo ·         Oracle Document Capture ·         Oracle eMail Archive   Material needed for Bootcamp: This Boot camp requires attendees to provide their own laptops for this class. Attendee laptops must meet the following minimum hardware/software requirements: Hardware • RAM: 2GB RM minimum (1 GB RAM is not enough) • HDD: 15 GB free HDD space   Pre requistes: To ensure a valuable learning experience, participation in this boot camp requires completing the prerequisite courses and successfully passing the prerequisite assessment test that is mapped into the Oracle Enterprise Content Management Implementation Boot Camp guided learning path. At a minimum, participants with equivalent skills and background should review the guided learning path and successfully pass the prerequisite assessment test to ensure they possess the background necessary to benefit from participation in the boot Camp.   ---------------------------------------------------------------------   Para mais informações/inscrições, contacte: Mónica Pires  21 423 51 44 Horário e Local 9:30h - 12:30h e 14:00h - 17:00 ( 6 horas/dia )Oracle, Porto Salvo - Oeiras.

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• Oracle Delivers Latest Release of Oracle Enterprise Manager 12c

  - by Scott McNeil

  Richer Service Catalog for Database and Middleware as a Service; Enhanced Database and Middleware Management Help Drive Enterprise-Scale Private Cloud Adoption News Summary IT organizations are adopting private clouds as a stepping-stone to business-driven, self-service IT. Successful implementations hinge on the ability to efficiently deploy and manage cloud services at enterprise scale. Having a complete cloud management solution integrated with an enterprise-class technology stack is a fundamental requirement for IT. Oracle Enterprise Manager 12c Release 4 meets that requirement by helping businesses become more agile and responsive, while reducing cost, complexity, and risk. News Facts Oracle Enterprise Manager 12c Release 4, available today, lets organizations rapidly adopt Oracle-based, enterprise-scale private clouds. New capabilities provide advanced technology stack management, secure database administration, and enterprise service governance, enabling Oracle customers and partners to maximize database and application performance and drive innovation using self-service IT platforms. The enhancements have been driven by customers and the growing Oracle Enterprise Manager Ecosystem, comprised of more than 750 Oracle PartnerNetwork (OPN) Specialized partners. Oracle and its partners and customers have built over 140 plug-ins and connectors for Oracle Enterprise Manager. Watch the video highlights. Automation for Broader Cloud Services Oracle Enterprise Manager 12c Release 4 allows for a rapid enterprise-wide adoption of database, middleware and infrastructure services in the private cloud, driven by an enhanced API-enabled service catalog. The release features “push button” style provisioning of complete environments such as SOA and Oracle Active Data Guard, and fast data cloning that enables rapid deployment and testing of enterprise applications. Out-of-the-box capabilities to detect data and configuration vulnerabilities provide enhanced cloud service governance along with greater operational control through a flexible and extensible showback mechanism. Enhanced Database Management A new performance warehouse enables predictive database diagnostics and trend analysis and helps identify database problems before they occur. New enterprise data-governance capabilities enhance security by helping systematically discover and protect sensitive data. Step-by-step orchestration of upgrades with the ability to rollback changes enables faster adoption of Oracle Database 12c. Expanded Fusion Middleware Management A new consolidated view of Oracle Fusion Middleware 12c deployments with a guided management capability lets administrators apply best management practices to diverse middleware environments and identify performance issues quickly. A Java VM Diagnostics as a Service feature allows governed access to diagnostics data for IT workers across multiple disciplines for accelerated DevOps resolutions of defects and performance optimization. New automated provisioning for SOA lets middleware administrators perform mass SOA provisioning with ease. Superior Enterprise-Grade Management Private roles and preferred credentials have been added to Oracle Enterprise Manager to provide additional fine-grained security for organizations with complex access control requirements. A new security console provides a single point of control for managing the security of Oracle Enterprise Manager environments. Support for the latest industry standard SNMP v3 protocol, including encryption, enables more secure heterogeneous management. “Smart monitoring” adapts to observed environmental changes and adds self-management capabilities to help Oracle Enterprise Manager run at peak performance, while demanding less IT supervision. Supporting Quotes “Lawrence Livermore National Laboratory has a strong tradition of technology breakthroughs and leadership. As a member of Oracle’s Customer Advisory Board for Oracle Enterprise Manager, we have consistently provided feedback and guidance in the areas of enterprise-scale cloud, self-diagnosability, and secure administration for the product,” said Tim Frazier, CIO, NIF and Photon Sciences, Lawrence Livermore National Laboratory. “We intend to take advantage of the Release 4 features that support enterprise-scale availability and fine-grained security capabilities for private cloud deployments.” “IDC's most recent CloudTrack survey shows that most enterprises plan to adopt hybrid cloud architectures over the next three years,” said Mary Johnston Turner, Research Vice President, Enterprise System Management Software, IDC. “These organizations plan to deploy a wide range of workloads into cloud environments including mission critical database and middleware services that require high levels of fault tolerance and disaster recovery. Such capabilities were traditionally custom configured for each application but cloud offers the possibility to incorporate such properties within the service definition, enabling organizations to adopt cloud without compromise. With the latest release of Oracle Enterprise Manager 12c, Oracle is providing customers with an out-of-the-box experience for delivering highly-resilient cloud services for databases and applications.” “Since its inception, Oracle has been leading the way in innovative, scalable and high performance solutions for the enterprise. With this release of Oracle Enterprise Manager, we are extending this leadership by providing enterprise-scale capabilities for planning, delivering, and managing private clouds. We call this ‘zero-to-cloud – accelerated.’ These enhancements help our customers to expedite their adoption of cloud computing and prepares them for the next generation of self-service IT,” said Prakash Ramamurthy, senior vice president of Systems and Cloud Management at Oracle. Supporting Resources Oracle Enterprise Manager 12c Video: Cerner Delivers High Performance Private Cloud Video: BIAS Achieves Outstanding Results with Private Cloud Press Release Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager 12c Mobile app

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• New Release of ROracle posted to CRAN

  - by mhornick

  Oracle recently updated ROracle to version 1.1-2 on CRAN with enhancements and bug fixes. The major enhancements include the introduction of Oracle Wallet Manager and support for datetime and interval types.  Oracle Wallet support in ROracle allows users to manage public key security from the client R session. Oracle Wallet allows passwords to be stored and read by Oracle Database, allowing safe storage of database login credentials. In addition, we added support for datetime and interval types when selecting data, which expands ROracle's support for date data.  See the ROracle NEWS for the complete list of updates. We encourage ROracle users to post questions and provide feedback on the Oracle R Forum. In addition to being a high performance database interface to Oracle Database from R for general use, ROracle supports database access for Oracle R Enterprise.

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• Architecting multi-model multi-DB ASP.NET MVC solution

  - by A. Murray

  I have an ASP.NET MVC 4 solution that I'm putting together, leveraging IoC and the repository pattern using Entity Framework 5. I have a new requirement to be able to pull data from a second database (from another internal application) which I don't have control over. There is no API available unfortunately for the second application and the general pattern at my place of work is to go direct to the database. I want to maintain a consistent approach to modeling the domain and use entity framework to pull the data out, so thus far I have used Entity Framework's database first approach to generate a domain model and database context over the top of this. However, I've become a little stuck on how to include the second domain model in the application. I have a generic repository which I've now moved out to a common DataAccess project, but short of creating two distinct wrappers for the generic repository (so each can identify with a specific database context), I'm struggling to see how I can elegantly include multiple models?

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• Script to email files content

  - by Tarun

  I have created a shell script that takes backups everyday and emails its execution as successfull or unsuccessfull. Now I want that it send the contents of log file it creates with the mail as well. I have seen how to send file as attachement but I want to send the contents of the file as email message and not the file. Please Help. Its code is like #Email Settings Message_Success="Database Backup generated successfully" Message_Failure="Problem occured while generating Database Backup please verify" Subject="Database Backup Status Mail" Recipients="[email protected]" #Verify Backup Created if [ -f "$Path_Mysql_Dump" ]; then echo "Database Backup Created" >> $Path_Log_File echo "$Message_Success" | mail -s "$Subject" "$Recipients" else echo "Database Backup not created please verify the process will terminate" >> $Path_Log_File echo "$Message_Failure" | mail -s "$Subject" "$Recipients" exit -1 fi

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• SQL SERVER – Check If Column Exists in SQL Server Table

  - by Pinal Dave

  A very frequent task among SQL developers is to check if any specific column exists in the database table or not. Based on the output developers perform various tasks. Here are couple of simple tricks which you can use to check if column exists in your database table or not. Method 1 IF EXISTS(SELECT * FROM sys.columns WHERE Name = N'columnName' AND OBJECT_ID = OBJECT_ID(N'tableName')) BEGIN PRINT 'Your Column Exists' END   For AdventureWorks sample database IF EXISTS(SELECT * FROM sys.columns WHERE Name = N'Name' AND OBJECT_ID = OBJECT_ID(N'[HumanResources].[Department]')) BEGIN PRINT 'Your Column Exists' END   Method 2 IF COL_LENGTH('table_name','column_name') IS NOT NULL BEGIN PRINT 'Your Column Exists' END For AdventureWorks sample database IF COL_LENGTH('[HumanResources].[Department]','Name') IS NOT NULL BEGIN PRINT 'Your Column Exists' END Method 3 IF EXISTS( SELECT TOP 1 * FROM INFORMATION_SCHEMA.COLUMNS WHERE [TABLE_NAME] = 'TableName' AND [COLUMN_NAME] = 'ColumnName' AND [TABLE_SCHEMA] = 'SchemaName') BEGIN PRINT 'Your Column Exists' END For AdventureWorks sample database IF EXISTS( SELECT TOP 1 * FROM INFORMATION_SCHEMA.COLUMNS WHERE [TABLE_NAME] = 'Department' AND [COLUMN_NAME] = 'Name' AND [TABLE_SCHEMA] = 'HumanResources') BEGIN PRINT 'Your Column Exists' END Let me know if you know any other method to find if Column Exists in SQL Server Table. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• alternative to environment variables

  - by tonyl7126

  The amount of servers and the complexity of our application is growing and we now have servers in different regions (hosted on AWS). Certain database operations require low latency so we have stuck a database in each region (which is basically a user cache) to keep the network latency low. The way the application server currently knows which user cache/database to make its call to depends on an environemnt variable set in it. This has been working fine, but it seems hacky and not optimal. Is there any way for this to be done automatically? I was considering using a package like fping and pinging each database when the app server reloads (or caching it the first time) and using the corresponding latencies to decide which database has the lowest latency for each app server. Not sure if this is the best idea though.

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• WebLogic JDBC Use of Oracle Wallet for SSL

  - by Steve Felts

  Introduction Secure Sockets Layer (SSL) can be used to secure the connection between the middle tier “client”, WebLogic Server (WLS) in this case, and the Oracle database server.  Data between WLS and database can be encrypted.  The server can be authenticated so you have proof that the database can be trusted by validating a certificate from the server.  The client can be authenticated so that the database only accepts connections from clients that it trusts. Similar to the discussion in an earlier article about using the Oracle wallet for database credentials, the Oracle wallet can also be used with SSL to store the keys and certificates.  By using it correctly, clear text passwords can be eliminated from the JDBC configuration and client/server configuration can be simplified by sharing the wallet across multiple datasources. There is a very good Oracle Technical White Paper on using SSL with the Oracle thin driver at http://www.oracle.com/technetwork/database/enterprise-edition/wp-oracle-jdbc-thin-ssl-130128.pdf [LINK1].  The link http://www.oracle.com/technetwork/middleware/weblogic/index-087556.html [LINK2] describes how to use WebLogic Server with Oracle JDBC Driver SSL. The information in this article is a guide on what steps need to be taken in the variety of available options; use the links above for details. SSL from the driver to the database server is basically turned on by specifying a protocol of “tcps” in the URL.  However, there is a fair amount of setup needed.  Also remember that there is an overhead in performance. Creating the wallets The common use cases are 1. “data encryption and server-only authentication”, requiring just a trust store, or 2. “data encryption and authentication of both tiers” (client and server), requiring a trust store and a key store. It is recommended to use the auto-login wallet type so that clear text passwords are not needed in the datasource configuration to open the wallet.  The store type for an auto-login wallet is “SSO” (Single Sign On), not “JKS” or “PKCS12” as in [LINK2].  The file name is “cwallet.sso”. Wallets are created using the orapki tool.  They need to be created based on the usage (encryption and/or authentication).  This is discussed in detail in [LINK1] in Appendix B or in the Advanced Security Administrator’s Guide of the Database documentation. Database Server Configuration It is necessary to update the sqlnet.ora and listener.ora files with the directory location of the wallet using WALLET_LOCATION.  These files also indicate whether or not SSL_CLIENT_AUTHENTICATION is being used (true or false). The Oracle Listener must also be configured to use the TCPS protocol.  The recommended port is 2484. LISTENER = (ADDRESS_LIST= (ADDRESS=(PROTOCOL=tcps)(HOST=servername)(PORT=2484))) WebLogic Server Classpath The WebLogic Server CLASSPATH must have three additional security files. The files that need to be added to the WLS CLASSPATH are $MW_HOME/modules/com.oracle.osdt_cert_1.0.0.0.jar $MW_HOME/modules/com.oracle.osdt_core_1.0.0.0.jar $MW_HOME/modules/com.oracle.oraclepki_1.0.0.0.jar One way to do this is to add them to PRE_CLASSPATH environment variable for use with the standard WebLogic scripts. Setting the Oracle Security Provider It’s necessary to enable the Oracle PKI provider on the client side.  This can either be done statically by updating the java.security file under the JRE or dynamically by setting it in a WLS startup class using java.security.Security.insertProviderAt(new oracle.security.pki.OraclePKIProvider (), 3); See the full example of the startup class in [LINK2]. Datasource Configuration When creating a WLS datasource, set the PROTOCOL in the URL to tcps as in the following. jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcps)(HOST=host)(PORT=port))(CONNECT_DATA=(SERVICE_NAME=myservice))) For encryption and server authentication, use the datasource connection properties: - javax.net.ssl.trustStore=location of wallet file on the client - javax.net.ssl.trustStoreType=”SSO” For client authentication, use the datasource connection properties: - javax.net.ssl.keyStore=location of wallet file on the client - javax.net.ssl.keyStoreType=”SSO” Note that the driver connection properties for the wallet require a file name, not a directory name. Active GridLink ONS over SSL For completeness, there is another SSL usage for WLS datasources.  The communication with the Oracle Notification Service (ONS) for load balancing information and node up/down events can use SSL also. Create an auto-login wallet and use the wallet on the client and server.  The following is a sample sequence to create a test wallet for use with ONS. orapki wallet create -wallet ons -auto_login -pwd ONS_Wallet orapki wallet add -wallet ons -dn "CN=ons_test,C=US" -keysize 1024 -self_signed -validity 9999 -pwd ONS_Wallet orapki wallet export -wallet ons -dn "CN=ons_test,C=US" -cert ons/cert.txt -pwd ONS_Wallet On the database server side, it’s necessary to define the walletfile directory in the file $CRS_HOME/opmn/conf/ons.config and run onsctl stop/start. When configuring an Active GridLink datasource, the connection to the ONS must be defined.  In addition to the host and port, the wallet file directory must be specified.  By not giving a password, a SSO wallet is assumed. Summary To use SSL with the Oracle thin driver without any clear text passwords, use an SSO Oracle Wallet.  SSL support in the Oracle thin driver is available starting in 10g Release 2.

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• Újabb Oracle TPC-H rekord 3 TB-on, a nem klaszterezett kategóriában

  - by Fekete Zoltán

  A TPC-H a döntéstámogatási, adattárházas, üzleti intelligencia rendszerek teljesítményét méri, www.tpc.org. Most a 3 TB-os méretben született új rekord a TPC-H teszten a non-clustered kategóriában az Oracle Database 11gR2-vel, Sun M9000 hardveren. „A nagy méretu rendszerekben elért TPC-H benchmark-rekordokkal az Oracle Database 11g továbbra is orzi vezeto helyét az adattárház-rendszerek között" - nyilatkozta Juan Loaiza, az Oracle rendszertechnológiáért felelos elso alelnöke. „Ez az eredmény bizonyítja, hogy az Oracle Database 11g és az Oracle Sun SPARC Enterprise M9000 kiszolgálója együttesen nagyteljesítményu alapot biztosít az ügyfelek adattárház-alkalmazásai számára." Az Oracle sajtóhír magyar nyelven: Az Oracle® Database 11g új világrekordot állított fel a Sun SPARC Enterprise M9000 kiszolgálón végzett három terabájtos fürtözés nélküli TPC-H sebességpróbán Az Oracle sajtóhír angol nyelven: Oracle® Database 11g Sets New World Record TPC-H Three Terabyte Non-Clustered Benchmark Result on Sun SPARC Enterprise M9000 Server

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• Habanero

  - by csharp-source.net

  An Enterprise Application Framework for .Net that is ideally suited for developing applications in an agile manner. The framework is used for producing an application from the data layer through to the front-end. Free open source under the LGPL license, it includes ORM, code generation and runtime UI generation to create one application for the desktop & web. Features: * ORM: Map database tables to objects in code * Persist property values to and from the database * Define all mapping in a single XML file * Switch between database vendors with one setting * Support for MySQL, MS Sql Server, MS Access, Oracle, PostgreSQL, SQLite, Firebird * FireStarter GUI class definitions xml manager * Generate user interfaces and map properties to controls * Develop for both desktop (with Windows Forms) and web (with Gizmox' Visual WebGUI) * Generate new projects and code files * Generate UI forms from templates * Reverse engineer class definitions from existing databases * Support variable data sources, including an in-memory database. Ships with Firestarter a free database reverse engineering, Domain Modelling and Code Generator.

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• Architecture for subscription based application

  - by John

  This is about the architecture of my application I think. I have a Rails application where companies can administrate all things related to clients. Companies can buy a subscription and their users can access the application online. Hopefully I will get multiple companies subscribing to my appplication/service. Thing is, what should I do with my code and database? Seperate app code base and database per company One app code base but seperate database per company One app code base and one database The decision I am to make involves security (e.g. user from company X should not see any data from company Y) performance (let's suppose it becomes successful, it should have a good performance) and scalability (again, if successful, it should have a good performance but also easy for me to handle all the companies, code changes, etc) For sake of maintainability, I tend to opt for the one code base. For the database I really don't know at this moment. So what do you think is the best option?

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• Oracle????????????????~BI/DWH????????(1)

  - by Yusuke.Yamamoto

  Oracle Database ???BI???????????????????????????????????????????????????????????????????????????????????? Oracle Database 11gR2 ??????????????????? ??????????(03:54)????????????? BI????????????(Oracle Database ??????????) Enterprise Manager ??SQL??????????????????????? ?????????????????????????????? BI????????????(Oracle Database ???????????/In-Memory Parallel Execution ???) Enterprise Manager ??SQL???????????????????????? ??????????????Oracle GRID Center ??????????????? ????????????????????????? ????????DWH????????????????·???????? ???? ???????????????!! Oracle Database??????? ??????|??????????? Oracle Enterprise Manager|??????????? DWH(?????????)??·??

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• Enzo Backup for SQL Azure Beta Released!

  - by ScottKlein

  Blue Syntax is happy to announce the release of their SQL Azure database backup product! Enzo Backup for SQL Azure offers unparalleled backup and restored functionlity and flexibility of a SQL Azure database. You can download the beta release here: http://www.bluesyntax.net/backup.aspx With Enzo Backup for SQL Azure, you can: Create a backup blob, or a backup file from a SQL Azure database Restore a SQL Azure database from a backup blob, or a backup file Perform limited backup and restore of SQL Server databases (see details) Run backups entirely in the cloud using a remote agent Backup a single schema of a database Restore specific tables only Copy backup devices from on-premise to the cloud Use a command-line utility to perform backup operations Perform transactionally consistent backups for SQL Azure Please download it and provide us your feed back!

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• Using EUSM to manage EUS mappings in OUD

  - by Sylvain Duloutre

  EUSM is a command line tool that can be used to manage the EUS settings starting with the 11.1 release of Oracle. In the 11.1 release the tool is not yet documented in the Oracle EUS documentation, but this is planned for a coming release. The same commands used by EUSM can be performed from the Database Console GUI or from Grid Control*. For more details, search for the document ID 1085065.1 on OTN. The examples below don't include all the EUSM options, only the options that are used by EUS. EUSM is user friendly and intuitive. Typing eusm help <option> lists the parameters to be used for any of the available options. Here are the options related to connectivity with OUD : ldap_host="gnb.fr.oracle.com" - name of the OUD server. ldap_port=1389 - nonSSL (SASL) port used for OUD connections.  ldap_user_dn="cn=directory manager" - OUD administrator nameldap_user_password="welcome1" - OUD administrator password Find below common commands: To List Enterprise roles in OUD eusm listEnterpriseRoles domain_name=<Domain> realm_dn=<realm> ldap_host=<hostname> ldap_port=<port> ldap_user_dn=<oud administrator> ldap_user_password=<oud admin password> To List Mappings eusm listMappings domain_name=<Domain> realm_dn=<realm> ldap_host=<hostname> ldap_port=<port> ldap_user_dn=<oud admin> ldap_user_password=<oud admin password> To List Enterprise Role Info eusm listEnterpriseRoleInfo enterprise_role=<rdn of enterprise role> domain_name=<Domain> realm_dn=<realm> ldap_host=<hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<oud admin password> To Create Enterprise Role eusm createRole enterprise_role=<rdn of the enterprise role> domain_name=<Domain> realm_dn=<realm> ldap_host=<hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<oud admin password> To Create User-Schema Mapping eusm createMapping database_name=<SID of target database> realm_dn="<realm>" map_type=<ENTRY/SUBTREE> map_dn="<dn of enterprise user>" schema="<name of the shared schema>" ldap_host=<oud hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password="<oud admin password>" To Create Proxy Permission eusm createProxyPerm proxy_permission=<Name of the proxypermission> domain_name=<Domain> realm_dn="<realm>" ldap_host=<hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<oud admin password> To Grant Proxy permission to Proxy group eusm grantProxyPerm proxy_permission=<Name of the proxy permission> domain_name=<Domain> realm_dn="<realm>" ldap_host=<hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<password> group_dn="<dn of the enterprise group>" To Map proxy permission to proxy user in DB eusm addTargetUser proxy_permission=<Name of the proxy permission> domain_name=<Domain> realm_dn="<realm>" ldap_host=<hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<oud admin password> database_name=<SID of the target database> target_user=<target database user> dbuser=<Database user with DBA privileges> dbuser_password=<database user password> dbconnect_string=<database_host>:<port>:<DBSID> Enterprise role to Global role mapping eusm addGlobalRole enterprise_role=<rdn of the enterprise role> domain_name=<Domain> realm_dn="<realm>" database_name=<SID of the target database> global_role=<name of the global role defined in the target database> dbuser=<database user> dbuser_password=<database user password> dbconnect_string=<database_host>:<port>:<DBSID> ldap_host=<oid_hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<oud admin password>

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• OOW 2012: Slides Download

  - by Mike Dietrich

  Hm ... you might ask yourself why there are no Oracle Database 12c slides available for download, neither in the OOW 2012 content system nor on our blog (and I believe nowhere else). Simple reason: As long as Oracle Database 12c is not released and available we are not allowed to offer slides for download. Therefore people were simply taking pictures during the 12c sessions with their phones, iPods and cameras. Roy took a nice shot: Sorry for that - we'll make the content available as soon as Oracle Database 12c gets released. In between you can download our OOW 2012 talk Database Upgrades on Steroids: Real Speed, Real Customers, Real Secrets as PDF (3.4MB) - but the 12c content is currently not in that PDF. But a lot of information applies to your source database and/or to any upgrade - so it still might be helpful. And unfortunately the same 12c rule applies to the slides guiding you through our Hands-On-Lab on Tuesday. Thanks

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