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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Chris Warner

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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• From DBA to Data Analyst

  - by Denise McInerney

  Cross posted from the PASS Blog There is a lot changing in the data professional’s world these days. More data is being produced and stored. More enterprises are trying to use that data to improve their products and services and understand their customers better. More data platforms and tools seem to be crowding the market. For a traditional DBA this can be a confusing and perhaps unsettling time. It’s also a time that offers great opportunity for career growth. I speak from personal experience. We sometimes refer to the “accidental DBA”, the person who finds herself suddenly responsible for managing the database because she has some other technical skills. While it was not accidental, six months ago I was unexpectedly offered a chance to transition out of my DBA role and become a data analyst. I have since come to view this offer as a gift, though at the time I wasn’t quite sure what to do with it. Throughout my DBA career I’ve gotten support from my PASS friends and colleagues and they were the first ones I turned to for counsel about this new situation. Everyone was encouraging and I received two pieces of valuable advice: first, leverage what I already know about data and second, work to understand the business’ needs. Bringing the power of data to bear to solve business problems is really the heart of the job. The challenge is figuring out how to do that. PASS had been the source of much of my technical training as a DBA, so I naturally started there to begin my Business Intelligence education. Once again the Virtual Chapter webinars, local chapter meetings and SQL Saturdays have been invaluable. I work in a large company where we are fortunate to have some very talented data scientists and analysts. These colleagues have been generous with their time and advice. I also took a statistics class through Coursera where I got a refresher in statistics and an introduction to the R programming language. And that’s not the end of the free resources available to someone wanting to acquire new skills. There are many knowledgeable Business Intelligence and Analytics professionals who teach through their blogs. Every day I can learn something new from one of these experts. Sometimes we plan our next career move and sometimes it just happens. Either way a database professional who follows industry developments and acquires new skills will be better prepared when change comes. Take the opportunity to learn something about the changing data landscape and attend a Business Intelligence, Business Analytics or Big Data Virtual Chapter meeting. And if you are moving into this new world of data consider attending the PASS Business Analytics Conference in April where you can meet and learn from those who are already on that road. It’s been said that “the only thing constant is change.” That’s never been more true for the data professional than it is today. But if you are someone who loves data and grasps its potential you are in the right place at the right time.

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• Oracle EMEA News Digest - May 2014

  - by Steve Walker

  Systems Oracle introduced a technology preview of an OpenStack® distribution that allows Oracle Linux and Oracle VM users to work with the open source cloud software. This provides customers with additional choices and interoperability while taking advantage of the efficiency, performance, scalability, and security of Oracle Linux and Oracle VM. The distribution is delivered as part of the Oracle Linux and Oracle VM Premier Support offerings, at no additional cost. Oracle plans to work further with the OpenStack community to develop and enhance its enterprise-class capabilities to meet customer demands. Also in the Open Source arena, Oracle announced the general availability of MySQL Fabric. MySQL Fabric provides an integrated system that makes it simpler to manage groups of MySQL databases. It delivers both high availability - via failure detection and failover - and scalability through automated data sharding. Oracle Database, Middleware and Technology The company made two announcements for Oracle Tuxedo, the #1 application server for C, C++, COBOL and Java deployments in private cloud or traditional data center environments. With enhanced management and monitoring features and tighter integration with Oracle technologies, the latest release of Oracle Tuxedo 12c enables organizations to dramatically increase application throughput, while reducing total cost of ownership and time to market for new application development and deployment. Oracle also introduced the latest release of its mainframe application rehosting platform, Oracle Tuxedo ART 12c, to help organizations speed up migration projects and accelerate the adoption of the new environment by current IT staff. It enables organizations to accelerate the rehosting of IBM mainframe applications and greatly enhance management and supportability of the rehosted applications while reducing costs and risk. Applications According to new Oracle studies, B2B and B2C commerce professionals find integrated, omni-channel customer experiences increasingly valuable to their organizations, and are continuing to invest in technologies and digital content strategies to facilitate them. The studies—one for B2B and one for B2C—surveyed e-commerce professionals in business and technology departments from around the world. Although the priorities, success metrics, and technology investments differed between the two groups, customer acquisition and retention emerged as common themes across B2B and B2C. Growing market share and enhancing customer experience are cited as top investment areas for all e-commerce professionals. In product news, Oracle announced the latest release of Oracle Business Intelligence (BI) Applications (version 11.1.1.8.1, in case anyone asks). It includes prebuilt connectors between Oracle Procurement and Spend Analytics and Oracle’s JD Edwards. Additionally, a new Oracle Human Resources Analytics module for developing and maintaining a skilled workforce has been introduced. In use at more than 4,000 companies worldwide, Oracle BI Applications support leading enterprise applications, including Oracle E-Business Suite, Oracle’s PeopleSoft, Oracle's Siebel CRM, Oracle’s JD Edwards EnterpriseOne offering high-performing analytics at a lower cost. Industries For the Communications Industry, Oracle has launched a new release of the Oracle Communications Core Session Manager. This gives CSPs a new way to design, deploy and manage complex networking services and embrace next-generation technology, It provides them with an immediate entry point for  network function virtualization (NFV) efforts, allowing them to realize immediate benefits associated with network virtualization – including increased service agility and improved network resource sharing. And for the Utilities Industry, Oracle is releasing solutions with new business features and enhanced technical architecture that help position utilities for success now and into the future. Oracle has provided new releases for its customer information system,  meter data management system, customer self-service solution and mobile workforce management solution.

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• Why I Love the Social Management Platform I Use

  - by Mike Stiles

  Not long ago, I asked the product heads for the various components of the Oracle Social Cloud’s SRM to say what they thought was coolest about their component. And while they did a fine job, it was recently pointed out to me that no one around here uses the platform in a real-world setting more than I do, as I not only blog and podcast my brains out, I also run Oracle Social’s own social properties. Of course I’m pro-Oracle Social’s product. Duh. But if you can get around immediately writing this off as a puff piece, there are real reasons beyond my employment that the Oracle SRM works for me as a community manager. If it didn’t, I could have simply written about something else, like how people love smartphones or something genius like that. Post Grid I like seeing what I want to see. I’m difficult that way. Post grid lets me see all posts for all channels, with custom columns showing me how posts are doing. I can filter the grid by social channel, published, scheduled, draft, suggested, etc. Then there’s a pullout side panel that shows me post details, including engagement analytics. From the pullout, I can preview the post, do a quick edit, a full edit, or (my favorite) copy a post so I can edit it and schedule it for other times so I don’t have to repeat from scratch. I’m not lazy, just time conscious. The Post Creation Environment Given our post volume, I need this to be as easy as it can be. I can highlight which streams I want the post to go out on, edit for the individual streams, maintain a media library that’s easy to upload to and attach from, tag posts, insert links that auto-shorten to an orac.le shortlink, schedule with a nice calendar visual, geo-target, drop photos inline into Twitter, and review each post. Watching My Channels The Engage component of the Oracle SRM brings in and drops into a grid the activity that’s happening on all my channels. I keep this open round-the-clock. Again, I get to see only what I want; social network, stream, unread messages, engagement by how I labeled them, and date range. I can bring up a post with a click, reply, label it, retweet it, assign it, delete it, archive it, etc. So don’t bother trying to be a troll on my channels. Analytics Social publishing and engaging 24/7 would be pretty unrewarding if I couldn’t see how our audience was responding. Frankly, I get more analytics than I know what to do with (I’m a content creator, not a data analyst). But I do know what numbers I care about, and they’re available by channel, date range, and campaigns. I’m seeing fan count, sources and demographics. I’m seeing engagement, what kinds of posts are getting engagement, and top engagers. I’m seeing my reach, both organic and paid. I’m seeing how individual posts performed in terms of engagement and virality, and posting time/date insight. Have I covered all the value propositions? I’ve covered pathetically few of them. It would be impossible in blog length to give shout-outs to the vast number of features and functionalities. From organizing teams and managing permissions with Workflow to the powerful ability to monitor topics (and your competition) across the web in Listen, it’s a major, and increasingly necessary, weapon in your social marketing arsenal. The life of a Community Manager is not for everybody. So if the Oracle SRM can actually make a Community Manager’s life easier, what’s not to love? I invite you to take a look at and participate in our Oracle Social Cloud social channels! Facebook Twitter YouTube Google Plus LinkedIn Daily Podcast on iHeartRadio @mikestiles @oraclesocial Photo: freeimages.com

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• New Analytic settings for the new code

  - by Steve Tunstall

  If you have upgraded to the new 2011.1.3.0 code, you may find some very useful settings for the Analytics. If you didn't already know, the analytic datasets have the potential to fill up your OS hard drives. The more datasets you use and create, that faster this can happen. Since they take a measurement every second, forever, some of these metrics can get in the multiple GB size in a matter of weeks. The traditional 'fix' was that you had to go into Analytics -> Datasets about once a month and clean up the largest datasets. You did this by deleting them. Ouch. Now you lost all of that historical data that you might have wanted to check out many months from now. Or, you had to export each metric individually to a CSV file first. Not very easy or fun. You could also suspend a dataset, and have it not collect data at all. Well, that fixed the problem, didn't it? of course you now had no data to go look at. Hmmmm.... All of this is no longer a concern. Check out the new Settings tab under Analytics... Now, I can tell the ZFSSA to keep every second of data for, say, 2 weeks, and then average those 60 seconds of each minute into a single 'minute' value. I can go even further and ask it to average those 60 minutes of data into a single 'hour' value.  This allows me to effectively shrink my older datasets by a factor of 1/3600 !!! Very cool. I can now allow my datasets to go forever, and really never have to worry about them filling up my OS drives. That's great going forward, but what about those huge datasets you already have? No problem. Another new feature in 2011.1.3.0 is the ability to shrink the older datasets in the same way. Check this out. I have here a dataset called "Disk: I/O opps per second" that is about 6.32M on disk (You need not worry so much about the "In Core" value, as that is in RAM, and it fluctuates all the time. Once you stop viewing a particular metric, you will see that shrink over time, just relax).  When one clicks on the trash can icon to the right of the dataset, it used to delete the whole thing, and you would have to re-create it from scratch to get the data collecting again. Now, however, it gives you this prompt: As you can see, this allows you to once again shrink the dataset by averaging the second data into minutes or hours. Here is my new dataset size after I do this. So it shrank from 6.32MB down to 2.87MB, but i can still see my metrics going back to the time I began the dataset. Now, you do understand that once you do this, as you look back in time to the minute or hour data metrics, that you are going to see much larger time values, right? You will need to decide what size of granularity you can live with, and for how long. Check this out. Here is my Disk: Percent utilized from 5-21-2012 2:42 pm to 4:22 pm: After I went through the delete process to change everything older than 1 week to "Minutes", the same date and time looks like this: Just understand what this will do and how you want to use it. Right now, I'm thinking of keeping the last 6 weeks of data as "seconds", and then the last 3 months as "Minutes", and then "Hours" forever after that. I'll check back in six months and see how the sizes look. Steve 

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• New Version 3.1 Endeca Information Discovery Now Available

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 Business User Self-Service Data Mash-up Analysis and Discovery integrated with OBI11g and Hadoop Oracle Endeca Information Discovery 3.1 (OEID) is a major release that incorporates significant new self-service discovery capabilities for business users, including agile data mashup, extended support for unstructured analytics, and an even tighter integration with Oracle BI.  · Self-Service Data Mashup and Discovery Dashboards: business users can combine information from multiple sources, including their own up-loaded spreadsheets, to conduct analysis on the complete set.  Creating discovery dashboards has been made even easier by intuitive drag-and drop layouts and wizard-based configuration.  Business users can now build new discovery applications in minutes, without depending on IT. · Enhanced Integration with Oracle BI: OEID 3.1 enhances its’ native integration with Oracle Business Intelligence Foundation. Business users can now incorporate information from trusted BI warehouses, leveraging dimensions and attributes defined in Oracle’s Common Enterprise Information Model, but evolve them based on the varying day-to-day demands and requirements that they personally manage. · Deep Unstructured Analysis: business users can gain new insights from a wide variety of enterprise and public sources, helping companies to build an actionable Big Data strategy.  With OEID’s long-standing differentiation in correlating unstructured information with structured data, business users can now perform their own text mining to identify hidden concepts, without having to request support from IT. They can augment these insights with best in class keyword search and pattern matching, all in the context of rich, interactive visualizations and analytic summaries. · Enterprise-Class Self-Service Discovery:  OEID 3.1 enables IT to provide a powerful self-service platform to the business as part of a broader Business Analytics strategy, preserving the value of existing investments in data quality, governance, and security.  Business users can take advantage of IT-curated information to drive discovery across high volumes and varieties of data, and share insights with colleagues at a moment’s notice. · Harvest Content from the Web with the Endeca Web Acquisition Toolkit:  Oracle now provides best-of-breed data access to website content through the Oracle Endeca Web Acquisition Toolkit.  This provides an agile, graphical interface for developers to rapidly access and integrate any information exposed through a web front-end.  Organizations can now cost-effectively include content from consumer sites, industry forums, government or supplier portals, cloud applications, and myriad other web sources as part of their overall strategy for data discovery and unstructured analytics. For more information: OEID 3.1 OTN Software and Documentation Download And Endeca available for download on Software Delivery Cloud (eDelivery) New OEID 3.1 Videos on YouTube Oracle.com Endeca Site /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• Rexml - Parsing Data

  - by Paddy

  I have a XML File in the following format: <?xml version='1.0' encoding='UTF-8'?> <entry xmlns='http://www.w3.org/2005/Atom' xmlns:gwo='http://schemas.google.com/analytics/websiteoptimizer/2009' xmlns:app='http://www.w3.org/2007/app' xmlns:gd='http://schemas.google.com/g/2005' gd:etag='W/&quot;DUYGRX85fCp7I2A9WxFWEkQ.&quot;'><id>https://www.google.com/analytics/feeds/websiteoptimizer/experiments/1025910</id><updated>2010-05-31T02:12:04.124-07:00</updated><app:edited>2010-05-31T02:12:04.124-07:00</app:edited><title>Flow Experiment</title><link rel='gwo:goalUrl' type='text/html' href='http://cart.personallifemedia.com/dlg/download.php'/><link rel='alternate' type='text/html' href='https://www.google.com/websiteoptimizer'/><link rel='self' type='application/atom+xml' href='https://www.google.com/analytics/feeds/websiteoptimizer/experiments/1025910'/><gwo:analyticsAccountId>16334726</gwo:analyticsAccountId><gwo:autoPruneMode>None</gwo:autoPruneMode><gwo:controlScript>..... I have to parse and get the data for gd:etag and how do I do it? I was able to get the value using SimpleXML, but i wanted to achieve it in ReXML. Please do advice.

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• CakePHP update multiple elements in one div

  - by sw3n

  The idea is that I've 3 ajax links and each link is coupled to one single element (a form). The element will be loaded in one div. Each time when you click on a different link, the element that is requested before must be removed and the new one must come in there. So it has to update the DIV. The problem is, that it request the element, but it does not remove the other one. So when you click one the first link, it shows the first element, click on the second link and it puts the second element beneath them, and with the third one will happen exactly the same. If you clicked all the 3 links, it shows 3 forms right under each other. Some Code: Controller: function view($id) { // content could come from a database, xml, etc. $content = array ( array($this->render(null, 'ajax', '/elements/ga')), array($this->render(null, 'ajax', '/elements/ex')), array($this->render(null, 'ajax', '/elements/both')) ); $this->set('google', $content[$id][0]); // use ajax layout $this->render('/pages/form', 'ajax'); } View code: echo $ajax-link( 'Google', array( 'controller' = 'analytics', 'action' = 'view', 0 ), array( 'update' = 'dynamic1')); echo ' | '; echo $ajax-link( 'Exact', array( 'controller' = 'analytics', 'action' = 'view', 1 ), array( 'update' = 'dynamic1', 'loading' = 'Effect.BlindDownUp(\'dynamic1\')')); echo ' | '; echo $ajax-link( 'Beide', array( 'controller' = 'analytics', 'action' = 'view', 2 ), array( 'update' = 'dynamic1', 'loading' = 'Effect.BlindDown(\'dynamic1\')' )); echo $ajax-div('dynamic1'); echo $google; echo $ajax-divEnd('dynamic1');

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• Ask How-To Geek: Speeding Up the Start Menu Search, Halting Auto-Rotating Android Screens, and Dropbox-powered Torrenting

  - by Jason Fitzpatrick

  This week we take a look at tweaking the Window’s start menu search for fast and focused searching, locking down a hyperactive Android screen, and fueling your torrenting habit through Dropbox. Once a week we dip into our reader mailbag to help readers solve their problems, sharing the useful solutions with you in the process. Read on to see our fixes for this week’s reader dilemmas. Latest Features How-To Geek ETC Inspire Geek Love with These Hilarious Geek Valentines How to Integrate Dropbox with Pages, Keynote, and Numbers on iPad RGB? CMYK? Alpha? What Are Image Channels and What Do They Mean? How to Recover that Photo, Picture or File You Deleted Accidentally How To Colorize Black and White Vintage Photographs in Photoshop How To Get SSH Command-Line Access to Windows 7 Using Cygwin Amazon Finally Adds Real Page Numbers to the Kindle Now You Can Print Google Docs and Gmail through Google Cloud Print AppBrain Enables Direct-to-Phone Installation Again Build a DIY Clapper to Hone Your Electronics Chops How to Kid Proof Your Computer’s Power and Reset Buttons Microsoft’s Windows Media Player Extension Adds H.264 Support Back to Google Chrome

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• Online Accounts auth over and over again without success

  - by Mike Pretzlaw

  I just added my Google account to the "Online Accounts" in Gnome. Before my last restart the account couldn't be added for unknown reason. I authorized Gnome access to my Google Account, the window closed and nothing happened. Now I authorized Ubuntu access to my Google Account which worked well: But I can not open the Gnome Online Accounts even when I delete every online account: It's icon show up that it is loading in the dash but then suddenly disappears without any message. How to debug that? What can I do?

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• How can I find the approximate daily traffic of a site which I don't own?

  - by John Thomas

  I want to find the approximate daily traffic of a site which isn't ours, and the site is located in other country than US (in Greece - hence no Quantcast or Compete.com afaik) and it doesn't use Google Ads (hence no Google Ad Planner). I know about Alexa but the site(s) has/have relatively low traffic and the Alexa's rank isn't very useful (same stands to Google Trends). Or perhaps I should look more at Alexa's data? Any other ideas? PS: I looked before posting here and here. No luck.

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• How Does One Make a Sitemap for a Flex Website?

  - by Laxmidi

  Hi, I've got a Flex website and I'm not sure how to make a sitemap for it. For a standard HTML page, sitemaps are straight forward. As Flex sites use a "pageless" architecture, I'm not sure what I should do. If anyone has any suggestions, please let me know. UPDATE: As I understand it, Google doesn't look at anything after the # in a URL. So in a deeplinked Flex site, Google wouldn't see the second page-- where it reads view=12 in the sample sitemap below. Or does Google handle sitemaps differently? Should I go ahead and make a sitemap with all of the deeplinked URLS: http://brainpinata.com/#view=12, http://brainpinata.com/#view=4, etc.           http://www.brainpinata.com/       2010-12-01       weekly       1.0           http://brainpinata.com/#view=12       2010-12-01       weekly       1.0     Thank you. -Laxmidi

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• Tips on googling for sugar

  - by Mikey

  I have a question up on SO I am a little embarassed I can't just google: http://stackoverflow.com/questions/13734664/groovy-variables-in-method-names-with-double-question-marks The problem is google seems to chuck any terms that are just punctuation, so queries like these: .findBy?? .and?? groovy '??' Are coming out the same as these: findBy and groovy I have had this problem before when I didn't know the name of the elvis operator, and countless other times (probably happened first time I saw an infix '%' mod too if I had to guess). Is there a resource for syntax sugar lookups? Some way to force google or a different search engine to not ignore my funky punctuation?

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• Lynx "Alert!: Unable to connect to remote host."

  - by Deepend

  I'm pretty new to Ubuntu server. I'm running Distributor ID: Ubuntu Description: Ubuntu 12.04.4 LTS Release: 12.04 I have installed Lynx via sudo apt-get install lynx everything installed fine but when I try to connect to a website it just seems to time out. When I run lynx google.com it goes to a blank screen with a blue line at the bottom. There is yellow text on the line which says "Making HTTP connection to google.com" but it just sits there. Eventually after 5 - 6 minutes it just goes back to the normal terminal window If I run the below on its own lynx I get the same blue line with the same text "Making HTTP connection to google.com" but after 30 seconds or so it briefly turns to a red line with "alert!: lynx unable to connect to remote host" written on it. I have installed lynx locally and it works fine. Does anyone have any ideas?

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• Is it true that quickly closing a webpage opened from a search engine result can hurt the site's ranking?

  - by Austin ''Danger'' Powers

  My web designer recently told me that I need to be careful not to Google for my business' website, click on its search result link, then quickly close the page (or click back) too many times. He says "Google knows" that I didn't stay on the page, and could penalize my site for having a high click-through rate if it happens too much (it was something along those lines- I forget the exact wording). Apparently, it could look like the behavior of a visitor who was not interested in what they found (hence the alleged detrimental effect on the site's search ranking). This sounds hard to believe to me because I would not have thought any information is transmitted which tells Google (or anyone, for that matter) whether or not a website is still open in a browser (in my case Firefox v25.0). Could there possibly be any truth to this? If not, why might he have come to this conclusion? Is there some click-tracking or similar technology employed by search engines which does something similar? Looking forward to hearing everyone's thoughts.

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• The Best How-To Geek Articles for November 2011

  - by Asian Angel

  It has been a busy month here at HTG where we covered topics such as how to see which websites your computer is secretly connecting to, reviewed the new Amazon Kindle Fire Tablet, learned how to improve your Google search skills, and more. Join us as we look back at the most popular articles from this past month. Note: Articles are listed as #10 through #1. Beyond Barrel Roll: 10 Hidden Google Tricks If Google’s recent Easter Egg–query “do a barrel roll” if you haven’t tried it already–has you curious about other search tricks, this collection of Easter Eggs will keep you busy for awhile. HTG Explains: Understanding Routers, Switches, and Network Hardware How to Use Offline Files in Windows to Cache Your Networked Files Offline How to See What Web Sites Your Computer is Secretly Connecting To

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• Benchmark for website speed optimization

  - by gowri

  I working on website speed optimization. I mostly used 3 tools for analyzing speed of optimization. Speed analyzing Tools: Google pagespeed tool Yslow Firefox extenstion Web Page Performance Test I am measuring performance using above tool and benchmark result as below like before and after. Before optimization : Google PageSpeed Insights score : 53/100 Web Page Performance Test : 55/100 (First View : 10.710s, Repeat view : 6.387s ) Yahoo Overall performance score : 68 Stage 1 After optimization : Google PageSpeed Insights score : 88/100 Web Page Performance Test : 88/100 (First View : 6.733s, Repeat view : 1.908s ) Yahoo Overall performance score : 80 My question is ? Am i doing correct way ? What is the best way of benchmark for speed optimization ? Is there any standard ? Is there any much better tool for analyzing speed ?

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• advertising servers / advert delivery solutions for C#/Asp.Net

  - by Karl Cassar

  We have a website which we want to show adverts in - However, these are custom adverts uploaded by the webmaster, not the Google adverts, or any adverts the network chooses. Ideally, there would be both options. We were considering developing our own advert-management system, but looking at the big picture, it might be better to consider other alternatives. Website is currently developed in C# / ASP.Net (Web Forms) Are there any recommendations to some open-source delivery networks and/or external hosted advert delivery networks? Personally I've used Google's DFP, however sometimes it is not so easy to get a Google AdSense account approved, especially while developing a new website and it not yet being launched. Not sure if this is the best place to ask this kind of question!

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• What percentage of revenue would be fair for app stores to take? [closed]

  - by Tyler Collier

  Apple takes 30% of revenue from app sales on the iPhone app store. Now Apple does the same with the Mac app store. Google also takes a 30% cut in the Android Market. These seem pretty steep. What percentage do you think would be fair and good for both you as a developer/vendor and Apple/Google? What's a happier middle ground? 20%? If the answer you give is less than 30% but you are selling apps in the app store or android market, please explain why you are willing to, and what benefits Apple and Google would see from reducing their cuts.

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• DNS MX and NS entries

  - by unkown

  I was wondering about my domain and if next is afordable. First of all this is my "architecture": Domain registration at GoDaddy.com Hosting at Dreamhost mail at google apps Until now I setted up the google apps MX entries in my domain through the GoDaddy manager, but now what I want is to set up the hosting I have hired from Dreamhost. I understand that all I have to do is to setup next Dreamhost NS entries into the GoDaddy domain manager: NS1.Dreamhost.COM. 66.33.206.206 NS2.Dreamhost.COM. 208.96.10.221 NS3.Dreamhost.COM. 66.33.216.216 My question is, will my mail keep working right as soon as the MX entries I already setup into the GoDaddy are the Google Apps ones?

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• How to publish paid Android apps if you're not from US/UK

  - by Sheikh Aman

  I was pretty excited while creating one of my apps but as it turns out you can't actually sign up for Google Checkout if you don't live either in the USA or in the UK. And since Google Checkout is the only way Android Market will pay you, all my efforts seem to be going in vain. So because I live in India, I can't sell my apps. I tried contacting Google by various means on this, but haven't got any response so far. I tried searching the web as well just to find out that one can't be paid via any other way. I am pretty sure that many people here might have gone through the same problem. How did you solve it? I have a PayPal account and an AdSense account as well. Can they help in any way? And if nothing works out, how am I supposed to be selling my app?

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• adverising servers / advert delivery solutions for C#/Asp.Net

  - by Karl Cassar

  We have a website which we want to show adverts in - However, these are custom adverts uploaded by the webmaster, not the Google adverts, or any adverts the network chooses. Ideally, there would be both options. We were considering developing our own advert-management system, but looking at the big picture, it might be better to consider other alternatives. Website is currently developed in C# / ASP.Net (Web Forms) Are there any recommendations to some open-source delivery networks and/or external hosted advert delivery networks? Personally I've used Google's DFP, however sometimes it is not so easy to get a Google AdSense account approved, especially while developing a new website and it not yet being launched. Not sure if this is the best place to ask this kind of question!

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• Problem with homepage's SEO when using subfolders in a multi language website

  - by Antonio

  After watching a hundreds of threads about multilanguage website I haven't found an answer to my specific problem, so I think its not a common issue and I must have done something terribly wrong ;-) We have a brand.com website in DE main language and the following subfolders: /de/ = canonical of / + redirect to / /it/ /en/ When I crawl google.com for EN keywords or google.it for IT keywords then I get as results the homepage in German language (both title and description) as the top result with no trace of the /it/ or the /en/ homepage. Is this because /it/ and /en/ both needs a separate link building strategy? I've already configured Google webmaster tool into the following way: brand.com, no language preference brand.com/de/, de language brand.com/it/, it language brand.com/en/, en language Perhaps having "/" as DE main page is it wrong and I should use a different approach? i.e. like having "/" to be a 301 to /de/ instead ? Thanks in advance.

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• Increase traffic to a site through a site on subdomain [closed]

  - by user1716672

  Possible Duplicate: Subdomain versus subdirectory We have two sites, one is mainly a portfolio site (built with Yii framework) and the other is a digital shop (built with open cart) where we sell plugins and themes. The url's look like www.mydomian.com and www.store.mydomain.com. But of these sites are in the same server. We use google analytics tools and have no problem getting traffic to our store. But we have very little to our portfolio site and we want to increase our Google ranking for this site. Assuming increased traffic to our site will increase our google ranking, we were thinking to use URl masking so the link will be www.mydomain.com/shop and this will load www.store.mydomain.com. Will this count as hits for our portfolio site? Because the .htaccess rules will ensure the subdomain is served. So I dont know if these hits will count on our store or our portfolio site...

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