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  • Http handler for classic ASP application for introducing a layer between client and server

    - by JPReddy
    I've a huge classic ASP application where in thousands of users manage their company/business data. Currently this is not multi-user so that application users can create users and authorize them to access certain areas in the system. I'm thinking of writing a handler which will act as middle man between client and server and go through every request and find out who the user is and whether he is authorized to access the data he is trying to. For the moment ignore about the part how I'm going to check the authorization and all that stuff. Just want to know whether I can implement a ASP.net handler and use it as middle man for the requests coming for a asp website? I just want to read the url and see what is the page user is trying to access and what are the parameters he is passing in the url the posted data. Is this possible? I read that Asp.net handler cannot be used with asp website and I need to use isapi filter or extensions for that and that can be developed only c/c++. Can anybody through some light on this and guide me whether I'm in the right direction or not?

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  • You Have Questions

    - by Tom Caldecott-Oracle
    Oracle Consulting Experts Have Answers at Oracle OpenWorld Your thoughts are in the cloud. “How can I set up a private cloud that will work for my business?” “What will it take to move to an ERP, HCM, or CX cloud environment?”   You can attend Oracle Consulting sessions at Oracle OpenWorld and get answers. You can also walk up to one of the Oracle Consulting experts in the DEMOgrounds of the conference and learn about cloud implementation, engineered systems best practices, Oracle Applications upgrades, and more—just what you need to help maximize the value of your Oracle investments.   You might even get an answer to the “Ultimate Question of Life, the Universe, and Everything.” But you already know the answer, don’t you? 42. Learn more about Oracle Consulting at Oracle OpenWorld.        

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  • Mobile Web Applications – A guide for professional development

    - by JuergenKress
    (Tobias Bosch, Stefan Scheidt, Torsten Winterberg / Opitz Consulting Deutschland GmbH). There is a real hype around mobile solutions. Smartphones and tablets are everywhere. Frontend architecture is changing quickly to adopt cross browser technologies like HTML5 and extensive JavaScript-based development. In this book we introduce our software development process to build test-driven Single-Page JavaScript Web Applications, which will be the future next to native apps. We start with a short introduction of our RYLC showcase (know from our SOA articles), give a very short introduction to JavaScript, then talk about jQuery Mobile, Angular JS, Testing, Backend-communication and we close with deploying our RYLC-Webapp as a hybrid app using the PhoneGap (Cordova) framework. Don’t expect too much theory – it’s a practical guide explaining how RYLC Web App was built, to kickstart your own development. Currently only available in German as paperback and eBook. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: adf mobil

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  • Do your own design jobs and make it look professional

    - by Webgui
    Looks and design is becoming more and more important for customers and organizations event when we deal with internal enterprise applications. However,  many web developers who work on business apps end up not investing resources on the design. The reason may be that they ran out of time so with their client's pressure there was no choice but to skip past the design process. In some cases, especially in sall software houses, there are no trained professional designers and the developers have to do both jobs. Since designing web applications can be very complex and requires mastering several languages and concepts, unless a big budget was allocated to the project it is very hard to produce a professional custom design. For that exact reasons, Visual WebGui integrated Point & Click Design Tools within its Web/Cloud Development Platform. Those tools allow developers to customize the UI look of the applications they build in a visual way that is fairly simple and doesn't require coding or mastering HTML, CSS and JavaScript in order to design. The development tools also allow professional designers easier work interface with the developers and quicly create new skins. So if you are interested in getting your design job done much easier, you should probably tune in for about an hour and find out how. Click here to register: https://www1.gotomeeting.com/register/740450625

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  • for an ajax heavy web application which would be better SOAP or REST?

    - by coder
    I'm building an ajax heavy application (client-side strictly html/css/js) which will be getting all the data and using server business logic via webservices. I know REST seems to be the hot topic but I can't find any good arguments. The main argument seems to be its "light-weight". My impression so far is that wsdl/soap based services are more expressive and allow for more a more complex transfer of data. It appears that soap would be more useful in the application I'm building where the only code consuming the services will be the js downloaded in the client browser. REST on the other hand seems to have a smaller entry barrier and so can be more useful for services like twitter in allowing other developers to consume these services easily. Also, REST seems to Te better suited for simple data transfers. So in summary SOAP is useful for complex data transfer and REST is useful in simple data transfer. I'm currently under the impression that using SOAP would be best due to the complexity of the messages but perhaps there's other factors. What are your thoughts on the pros/cons of soap/rest for a heavy ajax web app?

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  • Be Prepared: Technology Trends Converge and Disrupt

    - by Richard Lefebvre
    Cloud. Big data. Mobile. Social media: these mega trends in technology have had a profound impact on our lives. And now according to SVP Ravi Puri from North America Oracle Consulting Services, these trends are starting to converge and will affect us even more. His article, “Cloud, Analytics, Mobile, And Social: Convergence Will Bring Even More Disruption” appeared in Forbes on June 6. For example, mobile and social are causing huge changes in the business world. Big data and cloud are coming together to help us with deep analytical insights. And much more. These convergences are causing another wave of disruption, which can drive all kinds of improvements in such things as customer satisfaction, competitive advantage, and growth. But, according to Puri, companies need to be prepared. In this article, Puri urges companies to get out in front of the new innovations. H3 gives good directions on how to do so to accelerate time to value and minimize risk. The post is a good thought leadership piece to pass on to your customers.

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  • Oracle Magazine Sept/Oct 2012 - Security on the Move

    - by Darin Pendergraft
    This month's Oracle Magazine cover story is Security on the Move.  In it, two Oracle IDM customers discuss their impressions of the latest IDM release.  Kurt Lieber from Kaiser Permanente and Peter Boyle from BT discuss how they are using Oracle IDM to enable their business. Click this link to see the latest issue: http://www.oracle.com/technetwork/issue-archive/2012/12-sep/index.html Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In addition to the cover article, the Analyst’s Corner features an interview with Sally Hudson from IDC focusing on IDM issues : http://www.oracle.com/technetwork/issue-archive/2012/12-sep/o52analyst-1735921.html And the Partner Perspectives contains information from our IDM partners Hub City Media, aurionPro SENA, and ICSynergy

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  • Multiple Businesses at The Same Physical Address - SEO / Google Places

    - by Howdy_McGee
    I was wondering what kind if there would be any negative effects to have multiple businesses having the exact same physical address on their website. Currently we have five businesses at the exact same address and it shows on their website, so when people google one of the five businesses address their going to get multiple results from multiple website most of which will not be what their looking for. What is a way around this / what can I do about this? Would adding "Suite Numbers" be a solution? A thought occurred that it might be a good idea to create a landing page for users that are looking up a business by it's address via google. The page will bring up multiple businesses since we have a few at the same address but if we have a landing page at the top which then leads to multiple businesses that might solve the multiple address seo problem. Going to keep researching it though. I also know for Google Places (possible bing local and yahoo local) this could also become a problem. I've submitted an inquiry with them but I wanted to know if anybody had a ready-made solution around this so that Google doesn't bunch all these companies together into one. Thanks!

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  • Frame Independent Movement

    - by ShrimpCrackers
    I've read two other threads here on movement: Time based movement Vs Frame rate based movement?, and Fixed time step vs Variable time step but I think I'm lacking a basic understanding of frame independent movement because I don't understand what either of those threads are talking about. I'm following along with lazyfoo's SDL tutorials and came upon the frame independent lesson. http://lazyfoo.net/SDL_tutorials/lesson32/index.php I'm not sure what the movement part of the code is trying to say but I think it's this (please correct me if I'm wrong): In order to have frame independent movement, we need to find out how far an object (ex. sprite) moves within a certain time frame, for example 1 second. If the dot moves at 200 pixels per second, then I need to calculate how much it moves within that second by multiplying 200 pps by 1/1000 of a second. Is that right? The lesson says: "velocity in pixels per second * time since last frame in seconds. So if the program runs at 200 frames per second: 200 pps * 1/200 seconds = 1 pixel" But...I thought we were multiplying 200 pps by 1/1000th of a second. What is this business with frames per second? I'd appreciate if someone could give me a little bit more detailed explanation as to how frame independent movement works. Thank you.

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  • Modular Web App Network Architecture

    - by nairware
    Assuming that I am dealing with dedicated physical servers or VPSs, is it conceivable and does it make sense to have distinct servers setup with the following roles to host a web application? Reverse Proxy Web server Application server Database server Specific points of interest: I am confused how to even separate the web and application servers. My understanding was that such 3-tier architectures were feasible. It is unclear to me if the app server would reside directly between the web and database server, or if the web server could directly interact with the database as well. The app server could either do the computational heavy-lifting on behalf of the app server or it could do heavy-lifting plus control all of the business logic (as implied in the diagram above, thus denying the web server of direct database access). I am also unsure what role the reverse proxy (ex. nginx) could and should fulfill as a web server, given the above mentioned setup. I know that nginx has web server features. But I do not know if it makes sense to have the reverse proxy be its own VPS, given that the web server–in theory–would be separate from the app server.

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  • Slap the App on the VM for every private cloud solution! Really ?

    - by Anand Akela
    One of the key attractions of the general session "Managing Enterprise Private Cloud" at Oracle OpenWorld 2012 was an interactive role play depicting how to address some of the key challenges of planning, deploying and managing an enterprise private cloud. It was a face-off between Don DeVM, IT manager at a fictitious enterprise 'Vulcan' and Ed Muntz, the Enterprise Manager hero .   Don DeVM is really excited about the efficiency and cost savings from virtualization. The success he enjoyed from the infrastructure virtualization made him believe that for all cloud service delivery models ( database, testing or applications as-a-service ), he has a single solution - slap the app on the VM and here you go . However, Ed Muntz believes in delivering cloud services that allows the business units and enterprise users to manage the complete lifecycle of the cloud services they are providing, for example, setting up cloud, provisioning it to users through a self-service portal ,  managing and tuning the performance, monitoring and applying patches for database or applications. Watch the video of the face-off , see how Don and Ed address some of the key challenges of planning, deploying and managing an enterprise private cloud and be the judge ! ?

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  • ArchBeat Link-o-Rama for October 24, 2013

    - by OTN ArchBeat
    Video: How To Embed Custom Content Into Fusion Applications Watch this video tutorial from the Fusion Applications Developer Relations YouTube Channel to learn how to embed reports, charts, twitter streams, web pages, news feeds, and other custom content into Fusion Applications. Oracle GoldenGate 12c - New Release, New Features | Michael Rainey Rittman Mead's Michael Rainey takes you on guided tour through the GoldenGate 12c features that "are relevant to data warehouse and data migration work we typically see in the business intelligence world." Reproducing WebLogic Stuck Threads with ADF CreateInsert Operation and ORDER BY Clause | Andrejus Baranovskis Another post from Oracle ACE Director Andrejus Baranovsikis on dealing with WebLogic Stuck Threads. This one includes a test case application you can download. Oracle WebLogic 12.1.2 Installation in VirtualBox with 0 MHz | Dr. Frank Munz Oracle ACE Director Frank Munz shares the results of some detective work to discover the cause of a strange problem in an Oracle WebLogic installation. The Impact of SaaS - The Times They Are A-Changin' | Floyd Teter Oracle ACE Director Floyd Teter shares some truly interesting insight gained in conversations with three Fortune 500 CIOs. Thought for the Day "All the mistakes I ever made were when I wanted to say 'No' and said 'Yes'." — Moss Hart, playwright, screenwriter (October 24, 1904 – December 20, 1961) Source: brainyquote.com

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  • Best multi-platform mobile development tool, or use iPhone tools?

    - by Jesse Millikan
    I may be building a mobile app for a client soon. Their primary focus is the iPhone, but my boss would like to be able to target multiple platforms if it's feasible. The app will probably be a large but technically simple business application backed by a web service. So, here's the question as I see it: What is currently the strongest cross-platform mobile development tool that supports iOS? Would you choose it over native development tools? If you choose native, contrast it with a cross-platform tool you've used. In addition, For a project of the type we're expecting, what's the level of effort for your chosen tool versus other tools? What's the actual level of support of the tool for other platforms and their unique look and feel, capabilities, etc.? How thorough is the documentation of the product? How well do you like the development experience itself, e.g. the language, tools, documentation? Is it something you would choose to do long-term? I'll put a bounty out unless I get fantastic answers.

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  • Threading models when talking to hardware devices

    - by Fuzz
    When writing an interface to hardware over a communication bus, communications timing can sometimes be critical to the operation of a device. As such, it is common for developers to spin up new threads to handle communications. It can also be a terrible idea to have a whole bunch of threads in your system, an in the case that you have multiple hardware devices you may have many many threads that are out of control of the main application. Certainly it can be common to have two threads per device, one for reading and one for writing. I am trying to determine the pros and cons of the two different models I can think of, and would love the help of the Programmers community. Each device instance gets handles it's own threads (or shares a thread for a communication device). A thread may exist for writing, and one for reading. Requested writes to a device from the API are buffered and worked on by the writer thread. The read thread exists in the case of blocking communications, and uses call backs to pass read data to the application. Timing of communications can be handled by the communications thread. Devices aren't given their own threads. Instead read and write requests are queued/buffered. The application then calls a "DoWork" function on the interface and allows all read and writes to take place and fire their callbacks. Timing is handled by the application, and the driver can request to be called at a given specific frequency. Pros for Item 1 include finer grain control of timing at the communication level at the expense of having control of whats going on at the higher level application level (which for a real time system, can be terrible). Pros for Item 2 include better control over the timing of the entire system for the application, at the expense of allowing each driver to handle it's own business. If anyone has experience with these scenarios, I'd love to hear some ideas on the approaches used.

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  • Being rocked...

    - by ZacHarlan
    After almost four and half years, I finally escaped from the world of telemarketing.     I'm now at a place that writes really good code, values testing, does routine code reviews, collaborates with each other so continuously and effectively somebody should make a documentary about it!   Today alone, I had two really smart and well respected developers go line by line through my code and show me how to make it better.  Seriously, people pay really good money for something like this and they don't get near the quality of feedback as I got!     +1 for me finally getting to a point in my career where i get to work with some of the best of the best in the software world!   I've been rocked by the fact that places like this actually exist.     I've been Rocked by the sheer size, complexity and simplicity of our website.     Most importantly I've been ROCKED by the fact that this many smart people check their egos at the door, gel together and look for ways to make software better than how they found it.  This is how to grow a business with tech... hire great people and watch them go!   Seriously, bravo.

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  • Challenge Ends on Friday!

    - by Yolande Poirier
    This is your last chance to win a JavaOne trip. Submit a project video and code for the IoT Developer Challenge by this Friday, May 30.  12 JavaOne trips will be awarded to 3 professional teams and one student team. Members of two student teams will win laptops and certification training vouchers. Ask your last minute questions on the coaching form or the Challenge forum. They will be answered promptly. Your project video should explain how your project works. Any common video format such as mp4, avi, mov is fine. Your project must use Java Embedded - whether it is Java SE Embedded or ME Embedded - with the hardware of your choice, including any devices, boards and IoT technology. The project will be judged based on the project implementation, innovation and business usefulness. More details on the IoT Developer Challenge website  Just for fun! Here is a video of Vinicius Senger giving a tour of his home lab, and showing his boards and gadgets. &lt;span id=&quot;XinhaEditingPostion&quot;&gt;&lt;/span&gt;

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  • Constituent Experience Counts In Public Sector

    - by Michael Seback
      Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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  • Screencast not producing files

    - by JohnS
    I'm using Gnome 3 on 12.04 and trying to create a screencast. I start the screencast using the Ctrl-Alt-Shift-R shortcut and the red light appears in the bottom right corner. I go about my business then press the key combination again when done. The problem is that the screencast file gets generated maybe 1 out of 10 times. Is there a log file I can look at to determine the issue? How about a settings file? UPDATE: I did some additional testing. What's happening is that the screencast does work but it appends the new video to the existing file. Even if the file is renamed or moved to trash. Emptying trash does not create a new file either. Not sure where the video gets recorded to then. The only reliable way I've found to have a new file created is to log out of the session and log back in. Is this expected behaviour? Is there a way to force screencast to create a new file every time Ctrl-Alt-Shift-R is pressed?

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  • Should Developers Perform All Tasks or Should They Specialize?

    - by Bob Horn
    Disclaimer: The intent of this question isn't to discern what is better for the individual developer, but for the system as a whole. I've worked in environments where small teams managed certain areas. For example, there would be a small team for every one of these functions: UI Framework code Business/application logic Database I've also worked on teams where the developers were responsible for all of these areas and more (QA, analsyt, etc...). My current environment promotes agile development (specifically scrum) and everyone has their hands in every area mentioned above. While there are pros and cons to each approach, I'd be curious to know if there are more pros and cons than I list below, and also what the generally feeling is about which approach is better. Devs Do It All Pros 1. Developers may be more well-rounded 2. Developers know more of the system Cons 1. Everyone has their hands in all areas, increasing the probability of creating less-than-optimal results in that area 2. It can take longer to do something with which you are unfamiliar (jack of all trades, master of none) Devs Specialize Pros 1. Developers can create policies and procedures for their area of expertise and more easily enforce them 2. Developers have more of a chance to become deeply knowledgeable about their specific area and make it the best it can be 3. Other developers don't cross boundaries and degrade another area Cons 1. As one colleague put it: "Why would you want to pigeon-hole yourself like that?" (Meaning some developers won't get a chance to work in certain areas.) It's easy to say how wonderful agile is, and that we should do it all, but I'm somewhat of a fan of having areas of expertise. Without that expertise, I've seen code degrade, database schemas become difficult to manage, hack UI code, etc... Let's face it, some people make careers out of doing just UI work, or just database work. It's not that easy to just fill in and do as good of a job as an expert in that area.

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  • SOA performance on SPARC T5 benchmark results

    - by JuergenKress
    The brand NEW super fast SPARC T5 servers are available. The platform is superb to run large SOA Suite environments or to consolidate your whole middleware platform. Some performance advices, recommended for all workloads: Performance profile for SOA apps on Oracle Solaris 11 BPEL (Fusion Order Demo) instances per second OSB (messages / transformations per second) Crypto acceleration study for SOA transformations SPARC T4 and T5 platform testing, pre-tuning Performance suitable for mid-to-high range enterprise in stand-alone SOA deployment or virtualized consolidation environment shared with Oracle applications 2.2x to 5x faster than SPARC T3 servers 25% faster SOA throughput, core to core than Intel 5600-series servers (running Exalogic software) SPARC T5 has 2x the consolidation density of Intel 5600-class processors 2x faster initial deployment time using Optimized Solutions pre-tested configuration steps Over 200 Application adapters for easiest Oracle software integration Would you like to get details? We can share with you on 1:1 bases T5 SOA Suite performance benchmarks, please contact your local partner manager or myself! SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: T5,TS Sparc,T5 SOA,bechmark,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Optimal communication pattern to update subscribers

    - by hpc
    What is the optimal way to update the subscriber's local model on changes C on a central model M? ( M + C - M_c) The update can be done by the following methods: Publish the updated model M_c to all subscribers. Drawback: if the model is big in contrast to the change it results in much more data to be communicated. Publish change C to all subscribes. The subscribers will then update their local model in the same way as the server does. Drawback: The client needs to know the business logic to update the model in the same way as the server. It must be assured that the subscribed model stays equal to the central model. Calculate the delta (or patch) of the change (M_c - M = D_c) and transfer the delta. Drawback: This requires that calculating and applying the delta (M + D_c = M_c) is an cheap/easy operation. If a client newly subscribes it must be initialized. This involves sending the current model M. So method 1 is always required. Think of playing chess as a concrete example: Subscribers send moves and want to see the latest chess board state. The server checks validity of the move and applies it to the chess board. The server can then send the updated chessboard (method 1) or just send the move (method 2) or send the delta (method 3): remove piece on field D4, put tower on field D8.

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  • Centralizing a resource file among multiple projects in one solution (C#/WPF)

    - by MarkPearl
    One of the challenges one faces when doing multi language support in WPF is when one has several projects in one solution (i.e. a business layer & ui layer) and you want multi language support. Typically each solution would have a resource file – meaning if you have 3 projects in a solution you will have 3 resource files.   For me this isn’t an ideal solution, as you normally want to send the resource files to a translator and the more resource files you have, the more fragmented the dictionary will be and the more complicated it will be for the translator. This can easily be overcome by creating a single project that just holds your translation resources and then exposing it to the other projects as a reference as explained in the following steps. Step 1 Step 1 -  Add a class library to your solution that will contain just the resource files. Your solution will now have an additional project as illustrated below. Step 2 Reference this project to the other projects. Step 3 Move all the resources from the other resource files to the translation projects resource file. Step 4 Set the translations projects resource files access modifier to public. Step 5 Reference all other projects to use the translation resource file instead of their local resource file. To do this in xaml you would need to expose the project as a namespace at the top of the xaml file… note that the example below is for a project called MaxCutLanguages – you need to put the correct project name in its place.   xmlns:MaxCutLanguages="clr-namespace:MaxCutLanguages;assembly=MaxCutLanguages"   And then in the actual xaml you need to replace any text with a reference to the resource file. <TextBlock Text="{x:Static MaxCutLanguages:Properties.Resources.HelloWorld}"/> End Result You can now delete all the resource files in the other projects as you now have one centralized resource file.

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  • Oracle Customer Experience (CX) Solutions Make Retailers Merry

    - by Tuula Fai
    Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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  • In Japan? Get the First Opportunity On The New Oracle Enterprise Manager 12c Partner Specialization Exam

    - by Get_Specialized!
    The Oracle Enterprise Manager 12c Essentials Implementation Exam, is now available in Beta for Oracle Partners. If your a Partner in Japan or a Partner attending Oracle OpenWorld 2012 in Tokyo April 4th-6th, take advantage of the opportunity to take the exam, at no charge,  onsite as part of the Oracle PartnerNetwork TestFest  http://www.oracle.com/partners/campaign/events/oowtokyo-testfest-1527771-ja.html  Just ask to take the exam having this number (1Z1-457) Don't happen to be in Japan next week?, no problem, Partners in other parts of the world can apply for one of the limited free beta exam vouchers by sending a request to this email address Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} [email protected] In your email be sure to include your name, business email address, company name and the name of the exam  - Oracle Enterprise Manager 12c Essentials Implementation Exam (1Z1-457)

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  • How to Assure an Effective Data Model

    As a general rule in my opinion the effectiveness of a data model can be directly related to the accuracy and complexity of a project’s requirements. For example there is no need to work on very detailed data models when the details surrounding a specific data model have not been defined or even clarified. Developing data models when the clarity of project requirements is limited tends to introduce designed issues because the proper details to create an effective data model are not even known. One way to avoid this issue is to create data models that correspond to the complexity of the existing project requirements so that when requirements are updated then new data models can be created based any new discoveries regarding requirements on a fine grain level.  This allows for data models to be composed of general entities to be created initially when a project’s requirements are very vague and then the entities are refined as new and more substantial requirements are defined or redefined. This promotes communication amongst all stakeholders within a project as they go through the process of defining and finalizing project requirements.In addition, here are some general tips that can be applied to projects in regards to data modeling.Initially model all data generally and slowly reactor the data model as new requirements and business constraints are applied to a project.Ensure that data modelers have the proper tools and training they need to design a data model accurately.Create a common location for all project documents so that everyone will be able to review a project’s data models along with any other project documentation.All data models should follow a clear naming schema that tells readers the intended purpose for the data and how it is going to be applied within a project.

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