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  • MVC data binding

    - by user441521
    I'm using MVC but I've read that MVVM is sort of about data binding and having pure markup in your views that data bind back to the backend via the data-* attributes. I've looked at knockout but it looks pretty low level and I feel like I can make a library that does this and is much easier to use where basically you only need to call 1 javascript function that will data bind your entire page because of the data-* attributes you assign to html elements. The benefits of this (that I see) is that your view is 100% decoupled from your back-end so that a given view never has to be changed if your back-end changes (ie for asp.net people no more razor in your view that makes your view specific to MS). My question would be, I know there is knockout out there but are there any others that provide this data binding functionality for MVC type applications? I don't want to recreate something that may already exist but I want to make something "better" and easier to use than knockout. To give an example of what I mean here is all the code one would need to get data binding in my library. This isn't final but just showing the idea that all you have to do is call 1 javascript function and set some data-* attribute values and everything ties together. Is this worth seeing through? <script> $(function () { // this is all you have to call to make databinding for POST or GET to work DataBind(); }); </script> <form id="addCustomer" data-bind="Customer" data-controller="Home" data-action="CreateCustomer"> Name: <input type="text" data-bind="Name" data-bind-type="text" /> Birthday: <input type="text" data-bind="Birthday" data-bind-type="text" /> Address: <input type="text" data-bind="Address" data-bind-type="text" /> <input type="submit" value="Save" id="btnSave" /> </form> ================================================= // controller action [HttpPost] public string CreateCustomer(Customer customer) { if(customer.Name == "Rick") return "success"; return "failure"; } // model public class Customer { public string Name { get; set; } public DateTime Birthday { get; set; } public string Address { get; set; } }

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  • SOA Management in 3 minutes - Video explainer

    - by J Swaroop
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Today’s CIOs and IT executives face challenges that take valuable time away from more strategic business objectives. They have to keep their systems running 24/7, manage increasingly complex applications, and more as part of their SOA environment. Watch this quick 3 minute video explainer to Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} learn how Oracle EM Management Pack Plus for SOA is engineered to deliver value right out of the box with a fully centralized management console - with a rich set of service and system level dashboards, administrators can view service levels for key business processes and SOA infrastructure components from a central location. Watch the 3 minute video explainer

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  • Frustrated where I am, but not sure where to go with my career [closed]

    - by Tom Pickles
    I work (3 years now) as a lead developer for a team developing internal tools and websites for a customer account within large outsourcing company. I'm a self taught programmer and my previous incarnation was a 3rd line support guy, so I have a solid infrastructure knowledge. We use VB.Net/MSSQL/SSIS/SSRS ASP.NET (nTier) in house and I have about 8 years coding experience. Without going into too much detail, my boss is very ambitious and uses our team as his footing to get up the ladder. I've been in the team from the start and the only new dev's we have brought in have been people with a bit of VBA/VBScript experience, much to my chagrin, to bolster his empire. It's been a lot of hard work to bring them up to a standard, but there's still a lot for them to learn. This makes my life stressful as I always get the high profile/complex project work to do as other's simply cannot do it, or it'd take them twice/three times longer to do it. My boss is always seeking stuff for us to build for people who haven't asked for it, which usually get's thrown to me as I have the most experience and can pick new API's (etc) up quicker. He doesn't give us proper requirements, we don't get time to design properly before we code, he wants us to throw something (quick and dirty as he calls it) together so we can get it out ASAP. I take pride in my work so I like to do it properly, make my code clean, maintainable etc, and I train the other guys in the team to do the same. But, we always fall on our faces. The customer we drop the apps on say it doesn't do what they need (due to few requirements), or my boss doesn't like it/changes the spec, so we have to rework it, it get's drawn out, and it makes us and me look and feel like fools. We then get accused by boss of not being reactive enough to change. I've had enough. In order to get my skills and knowledge gap's filled, I've been reading Code Complete 2nd Ed (McConnell) and the Head First Design Patterns books. I'm forcing myself to move into C# from VB at home to broaden my horizons. I'm not sure where to go from here. I don't want to code all my life as I'd like to move into a higher level design/architects role at some point in time (I'm 35). Where do I/can I go from here?

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  • Silverlight Cream for April 18, 2010 -- #840

    - by Dave Campbell
    In this Issue: CrocusGirl, Giorgetti Alessandro(-2-), smartyP, Pete Brown, David Poll, David Anson, and Bill Reiss. Shoutouts: Yasser Makram has a post up discussing Human Centered ALM with Telerik TeamPulse and Team Foundation Server. I saw this demo'd at DevConnnections and it definitely deserves a look. Shawn Wildermuth posted his materials from DevConnections all on one post: Back from DevConnections with SourceCode Shawn Wildermuth also posted an Updated RIA Services + MVVM Example Laurent Bugnion announced a Small change in MVVM Light Toolkit templates for Blend 4 RC Laurent Bugnion also announced Crowdsourcing MVVM Light Toolkit support The Expression Blend and Design Blog announced Expression Blend 4 Release Candidate Available! Dan Wahlin posted Slides and Code from my Silverlight MVVM Talk at DevConnections From SilverlightCream.com: Windows Phone 7 Design Notes – Part#1: Metro Resources CrocusGirl has blogged about WP7 and the Metro design concept. She has a bunch of resources up and information about Metro and the design methodology. Stay tuned for Part 2. Silverlight, M-V-VM ... and IoC - part 1 Giorgetti Alessandro has part 1 of a multi-parter up on IoC and MVVM for LOB apps in Silverlight ... a pretty quick into to MVVM. Silverlight, M-V-VM … and IoC – part 2 Giorgetti Alessandro also posted part 2 of his series, and this one digs deeper into the code and discusses what goes into the view and the model. Using the Facebook Developer Toolkit With Windows Phone 7 smartyP has a post addressing using the Facebook Developer toolkit with WP7... it took some hacking, and he explains it, and provides it for download. Silverlight and WPF Tip: Fitting items in a ListBox Having trouble fitting items into a Listbox in Silverlight or WPF without getting horizontal scrollbars? Pete Brown has a solution for you in 4 steps. Making printing easier in Silverlight 4 David Poll has a great detailed post up about printing in SL4, taking it to building a higher-level API that allows printing of collections... all demos and source included. Detailed information about the Silverlight Toolkit's new stacked series support David Anson details the improvements to Data Visualization in the Toolkit release from last week. Space Rocks game step 9: the asteroid sprite Bill Reiss has his latest game episode up and this time he's putting asteroid sprites in play. No placement, movement, or collisions yet, but it's a beginning. And, he's updated all his code to Silverlight 4. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Entity Framework 4.0: Optimal and horrible SQL

    - by DigiMortal
    Lately I had Entity Framework 4.0 session where I introduced new features of Entity Framework. During session I found out with audience how Entity Framework 4.0 can generate optimized SQL. After session I also showed guys one horrible example about how awful SQL can be generated by Entity Framework. In this posting I will cover both examples. Optimal SQL Before going to code take a look at following model. There is class called Event and I will use this class in my query. Here is the LINQ To Entities query that uses small anonymous type. var query = from e in _context.Events             select new { Id = e.Id, Title = e.Title }; Debug.WriteLine(((ObjectQuery)query).ToTraceString()); Running this code gives us the following SQL. SELECT      [Extent1].[event_id] AS [event_id],      [Extent1].[title] AS [title]  FROM [dbo].[events] AS [Extent1] This is really small – no additional fields in SELECT clause. Nice, isn’t it? Horrible SQL Ayende Rahien blog shows us darker side of Entiry Framework 4.0 queries. You can find comparison betwenn NHibernate, LINQ To SQL and LINQ To Entities from posting What happens behind the scenes: NHibernate, Linq to SQL, Entity Framework scenario analysis. In this posting I will show you the resulting query and let you think how much better it can be done. Well, it is not something we want to see running in our servers. I hope that EF team improves generated SQL to acceptable level before Visual Studio 2010 is released. There is also morale of this example: you should always check out the queries that O/R-mapper generates. Behind the curtains it may silently generate queries that perform badly and in this case you need to optimize you data querying strategy. Conclusion Entity Framework 4.0 is new product with a lot of new features and it is clear that not everything is 100% super in its first release. But it still great step forward and I hope that on 12.04.2010 we have new promising O/R-mapper available to use in our projects. If you want to read more about Entity Framework 4.0 and Visual Studio 2010 then please feel free to follow this link to list of my Visual Studio 2010 and .NET Framework 4.0 postings.

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  • Oracle Unveils Oracle Fusion Tap for the iPad

    - by Richard Lefebvre
    Oracle Fusion Tap: Productivity Amplified Anywhere, Anytime Oracle today announced the availability of Oracle Fusion Tap, a native iPad application that redefines the level of productivity users can achieve while on-the-go.   Oracle Fusion Tap runs off cloud-based enterprise applications and across Oracle Application Cloud Services, requiring only one simple Apple App Store installation.   Automatically personalized to each user, Oracle Fusion Tap gives users exactly what they need at their fingertips and provides the long-sought, key functionalities to remain productive and to keep business moving, even when away from the desk.   Designed specifically for the iPad and the mobile workforce, Oracle Fusion Tap provides access with or without an Internet connection.   By grouping functional capabilities into three core areas of "connect," "analyze," and "work," users can easily and directly connect with what they need in the app, complete activities, and move on.   As organizations strive for a lean and agile workforce, Oracle Fusion Tap helps users find and make connections with the right people at the right time, obtaining answers to questions quickly and removing roadblocks faster.   Oracle Fusion Tap also provides users with secure access to actionable performance indicators and day-to-day management of their workforce and sales force automation. Supporting Quotes "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce—not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"   "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." Supporting Resources Oracle Fusion Tap Oracle Fusion Tap on App Store Oracle Fusion Tap YouTube Video Oracle CRM on Social Media @OracleCRM OracleCRM on Facebook OracleCRM on YouTube

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  • What are the options for hosting a small Plone site? [closed]

    - by Tina Russell
    Possible Duplicate: How to find web hosting that meets my requirements? I’ve developed a portfolio website for myself using Plone 4, and I’m looking for someplace to host it. Most Plone hosting services seem to focus on large, corporate deployments, but I need something that I can afford on a very limited budget and fits a small, single-admin website. My understanding is that my basic options are thus: I can go with a hosting service that specifically provides Plone. I know of WebFaction, but what others exist? Also, I’d have two stipulations for a Plone hosting service: (a) It needs to use Plone 4, for which I’ve developed my site, and (b) it needs to allow me SSH access to a home directory (including the Plone configuration), so that I may use my custom development eggs and such. I could use a VPS hosting service. What are my options here? Again, I need something cheap and scaled to my level. I could use Amazon EC2 or a similar service (please tell me of any) and pay by the tiniest unit of data. I’m a little scared of this because I have no idea how to do a cost-benefit analysis between this and a regular VPS host. The advantage of this approach would be that I only pay for what I use, making it very scalable, but I don’t know how the overall cost would compare to any VPS host under similar circumstances. What factors enter into the cost of Amazon EC2? What can I expect to pay under either option for regular traffic for a new website? Which one is more desirable for when a rush of visitors drive up my bandwidth bill? One last note: I know Plone isn’t common for websites for individuals, but please don’t try to talk me out of it here; that’s a completely different subject. For now, assume I’m sticking with Plone for good. Also, I have seen the Plone hosting services list on Plone.org—it’s twenty pages long, and the first page was nothing but professional Plone consulting services that sometimes offer hosting for business clients. So, that wasn’t much help. Thank you!

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  • Voxel Face Crawling (Mesh simplification, possibly using greedy)

    - by Tim Winter
    This is in regards to a Minecraft-like terrain engine. I store blocks in chunks (16x256x16 blocks in a chunk). When I generate a chunk, I use multiple procedural techniques to set the terrain and to place objects. While generating, I keep one 1D array for the full chunk (solid or not) and a separate 1D array of solid blocks. After generation, I iterate through the solid blocks checking their neighbors so I only generate block faces that don't have solid neighbors. I store which faces to generate in their own list (that's 6 lists, one per possible face). When rendering a chunk, I render all lists in the camera's current chunk and only the lists facing the camera in all other chunks. Using a 2D atlas with this little shader trick Andrew Russell suggested, I want to merge similar faces together completely. That is, if they are in the same list (same normal), are adjacent to each other, have the same light level, etc. My assumption would be to have each of the 6 lists sorted by the axis they rest on, then by the other two axes (the list for the top of a block would be sorted by it's Y value, then X, then Z). With this alone, I could quite easily merge strips of faces, but I'm looking to merge more than just strips together when possible. I've read up on this greedy meshing algorithm, but I am having a lot of trouble understanding it. To even use it, I would think I'd need to perform a type of flood-fill per sorted list to get the groups of merge-able faces. Then, per group, perform the greedy algorithm. It all sounds awfully expensive if I would ever want dynamic terrain/lighting after initial generation. So, my question: To perform merging of faces as described (ignoring whether it's a bad idea for dynamic terrain/lighting), is there perhaps an algorithm that is simpler to implement? I would also quite happily accept an answer that walks me through the greedy algorithm in a much simpler way (a link or explanation). I don't mind a slight performance decrease if it's easier to implement or even if it's only a little better than just doing strips. I worry that most algorithms focus on triangles rather than quads and using a 2D atlas the way I am, I don't know that I could implement something triangle based with my current skills. PS: I already frustum cull per chunk and as described, I also cull faces between solid blocks. I don't occlusion cull yet and may never.

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  • Where to draw the line between development-led security and administration-led security?

    - by haylem
    There are cases where you have the opportunity, as a developer, to enforce stricter security features and protections on a software, though they could very well be managed at an environmental level (ie, the operating system would take care of it). Where would you say you draw the line, and what elements do you factor in your decision? Concrete Examples User Management is the OS's responsibility Not exactly meant as a security feature, but in a similar case Google Chrome used to not allow separate profiles. The invoked reason (though it now supports multiple profiles for a same OS user) used to be that user management was the operating system's responsibility. Disabling Web-Form Fields A recurrent request I see addressed online is to have auto-completion be disabled on form fields. Auto-completion didn't exist in old browsers, and was a welcome feature at the time it was introduced for people who needed to fill in forms often. But it also brought in some security concerns, and so some browsers started to implement, on top of the (obviously needed) setting in their own preference/customization panel, an autocomplete attribute for form or input fields. And this has now been introduced into the upcoming HTML5 standard. For browsers who do not listen to this attribute, strange hacks *\ are offered, like generating unique IDs and names for fields to avoid them from being suggested in future forms (which comes with another herd of issues, like polluting your local auto-fill cache and not preventing a password from being stored in it, but instead probably duplicating its occurences). In this particular case, and others, I'd argue that this is a user setting and that it's the user's desire and the user's responsibility to enable or disable auto-fill (by disabling the feature altogether). And if it is based on an internal policy and security requirement in a corporate environment, then substitute the user for the administrator in the above. I assume it could be counter-argued that the user may want to access non-critical applications (or sites) with this handy feature enabled, and critical applications with this feature disabled. But then I'd think that's what security zones are for (in some browsers), or the sign that you need a more secure (and dedicated) environment / account to use these applications. * I obviously don't deny the ingenuity of the people who were forced to find workarounds, just the necessity of said workarounds. Questions That was a tad long-winded, so I guess my questions are: Would you in general consider it to be the application's (hence, the developer's) responsiblity? Where do you draw the line, if not in the "general" case?

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  • Rendering another screen on top of main game screen in fullscreen mode

    - by wolf
    my game runs in fullscreen mode and uses active rendering. The graphics are drawn on the fullscreen window in each game loop: public void render() { Window w = screen.getFullScreenWindow(); Graphics2D g = screen.getGraphics(); renderer.render(g, level, w.getWidth(), w.getHeight()); g.dispose(); screen.update(); } This is the screen.update() method: public void update(){ Window w = device.getFullScreenWindow(); if(w != null){ BufferStrategy s = w.getBufferStrategy(); if(!s.contentsLost()){ s.show(); } } } I want to display another screen on my main game screen (menu, inventory etc). Lets say I have a JPanel inventory, which has a grid of inventory cells (manually drawn) and some Swing components like JPopupMenu. So i tried adding that to my window and repainting it in the game loop, which worked okay most of the time... but sometimes the panel wouldn't get displayed. Blindly moving things around in the inventory worked, but it just didn't display. When i alt-tabbed out and back again, it displayed properly. I also tried drawing the rest of the inventory on my full screen window and using a JPanel to display only the buttons and popupmenus. The inventory displayed properly, but the Swing components keep flickering. I'm guessing this is because I don't know how to combine active and passive rendering. public void render() { Graphics2D g = screen.getGraphics(); invManager.render(g); g.dispose(); screen.update(); invPanel.repaint(); } Should i use something else instead of a JPanel? I don't really need active rendering for these screens, but I don't understand why they sometimes just don't display. Or maybe I should just make my own custom components instead of using Swing? I also read somewhere that using multiple panels/frames in a game is bad practice so should I draw everything on one window/frame/panel? If I CAN use JPanels for this, should I add and remove them every time the inventory is toggled? Or just change their visibility?

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  • IDC Analyst Report Touts Oracle–Accenture Strategic Initiative

    - by kristin.jellison
    Hi there, partners! Oracle Engineered Systems have been getting some love lately, and we want to share it with you! The market intelligence and advisory firm IDC recently released a report lauding Oracle and Accenture’s strategic initiative to route the performance and flexibility of Oracle Engineered Systems to clients. The report, "Oracle and Accenture Strategic Alliance Places Big Bet on Engineered Systems,” by Steve White, reflects a largely positive analysis of the relationship. White notes that the alliance is “one of the largest in the industry.” Under the relationship, Accenture has incorporated Oracle Engineered Systems—including Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, Oracle SuperCluster, and Oracle Exalytics In-Memory Machine—into its leading datacenter transformation consulting services. Together, the two companies have also created bespoke platforms, such as the Accenture Foundation Platform for Oracle, which helps clients accelerate deployments on Oracle Fusion Middleware, running Oracle Exalogic Elastic Cloud and Oracle Exadata Database Machine. Oracle Engineered Systems deliver a single, engineered platform—including server to storage and networking. This makes it easier and cheaper for Accenture clients around the world to prepare their datacenters for managing, processing and analyzing the massive amounts of data they (rightly) anticipate seeing in the next decade. The new solutions can help reduce the effort and cost to migrate any vendor database to an Oracle Engineered Systems platform, which can lower the cost of ownership by up to 50 percent. For its part, Accenture has built a team of 300 consultants to implement and increase the flexibility and stability of client datacenters. This move further expands one of the fastest-growing full-service Oracle Enterprise solutions. Over 52,000 Accenture consultants are qualified to implement, upgrade and outsource the Oracle product suite. Accenture is a Diamond-level member of Oracle PartnerNetwork (OPN). For Oracle Partners, this update should give you at least two things to walk away with. First, this initiative is showing signs of success. As Marty Cole, group chief executive for Accenture’s Technology growth platform, put it, “We are seeing an increasing number of clients recognizing the value of consolidating their databases and taking advantage of the cost and performance benefits delivered by these solutions.” The pipeline is there—and not just for Accenture. Use this example to show your clients that investments in Oracle Engineered Systems are on the rise. Second, recognize that Oracle Engineered Systems represent one of the biggest platforms for growth that Oracle has to offer partners. As part of the agreement, Accenture is able to provide: Platform Readiness Assessments Platform Implementation App Rationalization Database Rationalization Managed Services These are all enablement opportunities you can offer customers under Oracle’s partner programs —to continue building the value of their investments, and the value of your relationship with Oracle. Take a read through the IDC report. To learn more about the partnership, see this press release. Happy selling! The OPN Communications Team

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  • Getting Internet Explorer to Open Different Sets of Tabs Based on the Day of the Week

    - by Akemi Iwaya
    If you have to use Internet Explorer for work and need to open a different set of work-specific tabs every day, is there a quick and easy way to do it instead of opening each one individually? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader bobSmith1432 is looking for a quick and easy way to open different daily sets of tabs in Internet Explorer for his work: When I open Internet Explorer on different days of the week, I want different tabs to be opened automatically. I have to run different reports for work each day of the week and it takes a lot of time to open the 5-10 tabs I use to run the reports. It would be a lot faster if, when I open Internet Explorer, the tabs I needed would automatically load and be ready. Is there a way to open 5-10 different tabs in Internet Explorer depending on the day of the week? Example: Monday – 6 Accounting Pages Tuesday – 7 Billing Pages Wednesday – 5 HR Pages Thursday – 10 Schedule Pages Friday – 8 Work Summary/Order Pages Is there an easier way for Bob to get all those tabs to load and be ready to go each day instead of opening them individually every time? The Answer SuperUser contributor Julian Knight has a simple, non-script solution for us: Rather than trying the brute force method, how about a work around? Open up each set of tabs either in different windows, or one set at a time, and save all tabs to bookmark folders. Put the folders on the bookmark toolbar for ease of access. Each day, right-click on the appropriate folder and click on ‘Open in tab group’ to open all the tabs. You could put all the day folders into a top-level folder to save space if you want, but at the expense of an extra click to get to them. If you really must go further, you need to write a program or script to drive Internet Explorer. The easiest way is probably writing a PowerShell script. Special Note: There are various scripts shared on the discussion page as well, so the solution shown above is just one possibility out of many. If you love the idea of using scripts for a function like this, then make sure to browse on over to the discussion page to see the various ones SuperUser members have shared! Have something to add to the explanation? Sound off in the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.

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  • Data validation best practices: how can I better construct user feedback?

    - by Cory Larson
    Data validation, whether it be domain object, form, or any other type of input validation, could theoretically be part of any development effort, no matter its size or complexity. I sometimes find myself writing informational or error messages that might seem harsh or demanding to unsuspecting users, and frankly I feel like there must be a better way to describe the validation problem to the user. I know that this topic is subjective and argumentative. StackOverflow might not be the proper channel for diving into this subject, but like I've mentioned, we all run into this at some point or another. There are so many StackExchange sites now; if there is a better one, feel free to share! Basically, I'm looking for good resources on data validation and user feedback that results from it at a theoretical level. Topics and questions I'm interested in are: Content Should I be describing what the user did correctly or incorrectly, or simply what was expected? How much detail can the user read before they get annoyed? (e.g. Is "Username cannot exceed 20 characters." enough, or should it be described more fully, such as "The username cannot be empty, and must be at least 6 characters but cannot exceed 30 characters."?) Grammar How do I decide between phrases like "must not," "may not," or "cannot"? Delivery This can depend on the project, but how should the information be delivered to the user? Should it be obtrusive (e.g. JavaScript alerts) or friendly? Should they be displayed prominently? Immediately (i.e. without confirmation steps, etc.)? Logging Do you bother logging validation errors? Internationalization Some cultures prefer or better understand directness over subtlety and vice-versa (e.g. "Don't do that!" vs. "Please check what you've done."). How do I cater to the majority of users? I may edit this list as I think more about the topic, but I'm genuinely interest in proper user feedback techniques. I'm looking for things like research results, poll results, etc. I've developed and refined my own techniques over the years that users seem to be okay with, but I work in an environment where the users prefer to adapt to what you give them over speaking up about things they don't like. I'm interested in hearing your experiences in addition to any resources to which you may be able to point me.

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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • TDC: The Developer's Conference Day One

    - by Tori Wieldt
    The Developer's Conference (TDC) kicked off Wednesday in São Paulo, Brazil. With over 3000 developers in attendance over five days, it is the premier multi-community developer conference in Brazil, organized by Globalcode. Yara Senger, one of the organizers said, "We like to say multi-community rather than multi-technology because it is interesting and benefical when various communities get together. They learn so much from each other!" TDC includes tracks on Java and several other technologies, including SOA, Python, Ruby, mobile and digital TV. In the mobile track, developers who create a Java ME app will get a Nokia S40 phone!New this year at TDC is the Java University track, sponsored by Oracle.  It is aimed at university students and professionals who are new to Java. The lectures are introductory level, with an educational focus and practical exercises. The Java track and other tracks, such as SOA, mobile and Digital TV, are getting lots of help from the expertise of Brazilian JUGS members. Thanks to GoJava, JavaBahia, JavaNoroeste and SouJava!Carlos Fernando, one of the coordinators on the Digital TV track, said "My goal is to teach developers the basics of digital TV, and show them the tools used to build interactive TV applications." Fernando explained the concept of "the second screen:" that many people watch TV and have second smart device (tablet or smartphone) with them, and this creates many opportunities for developers. For example, while watching TV, a viewer can get extra content (interviews, behind the scenes) on their tablet. More interestingly, while watching their favorite TV show a viewer likes an outfit one of the actors is wearing, their smartphone can tell them where they can buy it nearby, or they can order it online immediately. Fernando exclaimed, "The opportunities for developers are nearly infinite in the area of digital TV!" At the TDC opening keynote, Debora Palermo, Oracle University country manager for Brazil, reminded attendees that Java is present in many devices, from simple to complex, and knowledge of this platform can open many doors in the labor market. She explained Oracle's Workforce Development Program (WDP), managed by Oracle University, which allows educational institutions to deliver Oracle training. WDP allows for easy and low-cost access to Oracle training in local communities across the world. "Oracle University is committed to creating the next generation of Java developers, and WDP can make that happen," Palermo said. As of March 2012, Oracle University is partnering with Globalcode to offer WDP. Students can earn official Oracle Course Certifications, a great way to learn Java.Brazilian developers that cannot attend TDC can watch live streaming.

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  • ArchBeat Facebook Friday: Top 10 Posts - August 8-14, 2014

    - by Bob Rhubart-Oracle
    5,307 people pay attention to the OTN ArchBeat Facebook Page. Here are the Top 10 posts from that page for the last seven days, August 8-14, 2014. Podcast: ODTUG Kscope 2014: Anatomy of a User Conference - Part 3 There is more to a great user conference than a shared interest in Oracle products. In the final segment of this 3-part OTN ArchBeat Podcast panelists Danny Bryant , Chet "ORACLENERD" Justice, Cameron Lackpour, Debra Lilley, and Mike Riley discuss the nature and importance of community Oracle SOA Suite 12c: The LDAP Adapter quick and easy | Maarten Smeets Maarten Smeets' how-to post describes the installation and configuration of an LDAP server and browser (ApacheDS and Apache Directory Studio). Process level Exception Handling in BPM12c | Abhishek Mittal When an exception occurs while running a process flow you have two choices: 1) retry running the flow object that caused that process flow or 2) move the process instance to the next flow object in the main process flow. Abhishek Mittal shows you how to do both. Building a Responsive WebCenter Portal Application | JayJay Zheng Oracle ACE JayJay Zheng's article addresses the essentials of responsive web design, shows you how to design and develop a responsive WebCenter Portal application, and reviews key development considerations. Cloud Control authorization with Active Directory | Jeroen Gouma Jeroen Gouma takes you step-by-step through the user authortization process in Oracle Enterprise Manager Cloud Control 12c. Video: CIOs Guide to Oracle Products and Solutions | Jessica Keyes The CIO's Guide to Oracle Products and Solutions author Jessica Keyes talks about why input from users and developers is essential to CIOs who want to avoid being escorted out of the building by security guards. Read A CIO's Guide to Oracle Cloud Computing, a sample chapter from the book. Twitter Tuesday - Top 10 @ArchBeat Tweets - August 5-11, 2014 @OTNArchBeat followers from across the galaxy have spoken! Here are the Top 10 tweets for the past seven days. Topics include: Hyperion, OBIEE, ODI, Oracle MAF, and SOA Suite. Recap: Fusion Middleware Summer Camps - Lisbon 2014 | Simon Haslam Oracle ACE Director Simon Haslam's recap of his experience at the Oracle Fusion Middleware Summer Camp in Lisbon, Portugal will make you wish you had been there. WebLogic Data Source Connection Labeling | Steve Felts The connection labeling feature was added in WLS release 10.3.6, and enhanced in release WLS 12.1.3. This post by Steve Felts describes two new connection properties that can be configured on the data source descriptor. Why Mobile Apps <3 REST/JSON | Martin Jarvis Martin Jarvis explores the preference for REST and JSON over SOAP and XML for mobile web services.

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  • Go Big or Go Special

    - by Ajarn Mark Caldwell
    Watching Shark Tank tonight and the first presentation was by Mango Mango Preserves and it highlighted an interesting contrast in business trends today and how to capitalize on opportunities.  <Spoiler Alert> Even though every one of the sharks was raving about the product samples they tried, with two of them going for second and third servings, none of them made a deal to invest in the company.</Spoiler>  In fact, one of the sharks, Kevin O’Leary, kept ripping into the owners with statements to the effect that he thinks they are headed over a financial cliff because he felt their costs were way out of line and would be their downfall if they didn’t take action to radically cut costs. He said that he had previously owned a jams and jellies business and knew the cost ratios that you had to have to make it work.  I don’t doubt he knows exactly what he’s talking about and is 100% accurate…for doing business his way, which I’ll call “Go Big”.  But there’s a whole other way to do business today that would be ideal for these ladies to pursue. As I understand it, based on his level of success in various businesses and the fact that he is even in a position to be investing in other companies, Kevin’s approach is to go mass market (Go Big) and make hundreds of millions of dollars in sales (or something along that scale) while squeezing out every ounce of cost that you can to produce an acceptable margin.  But there is a very different way of making a very successful business these days, which is all about building a passionate and loyal community of customers that are rooting for your success and even actively trying to help you succeed by promoting your product or company (Go Special).  This capitalizes on the power of social media, niche marketing, and The Long Tail.  One of the most prolific writers about capitalizing on this trend is Seth Godin, and I hope that the founders of Mango Mango pick up a couple of his books (probably Purple Cow and Tribes would be good starts) or at least read his blog.  I think the adoration expressed by all of the sharks for the product is the biggest hint that they have a remarkable product and that they are perfect for this type of business approach. Both are completely valid business models, and it may certainly be that the scale at which Kevin O’Leary wants to conduct business where he invests his money is well beyond the long tail, but that doesn’t mean that there is not still a lot of money to be made there.  I wish them the best of luck with their endeavors!

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  • What Problems Are Better Solved By SOAP Over REST?

    In the battle for web service supremacy SOAP and REST have been battling for years. In my personal opinion this debate should have never existed. Yes, both forms can be used to create an interactive web service, but each form of a service was developed independent of each other to solve two different yet similar problems. Based my research and experience I would have to say that REST should be the preferred web service methodology and SOAP should only be used in specific situations. Note, I did not say that I was against SOAP, and in fact I actually like to use SOAP when it is needed. Criteria for using SOAP: Does the service need a guaranteed level of reliability and security? Did the provider and consumer of the service agreed on a standardized data exchange format? Does the service need data context and state management? If you answer yes to any of these questions, then you may want to consider SOAP as the format for the web service. Another way to look at the relationship between REST and SOAP is to look at the medical field.  For most things a general doctor or you family health care provider can acceptably treat most conditions from the case of a common cold to a broken bone. A general doctor more aligns with REST in my opinion because for most service requirements REST fulfills a projects needs, but what happens if you need more of an advanced examination, you would go to a specialist. A specialist would already have experience dealing with specific issues that you are experiencing giving them specific context to how best treat you going forward. SOAP acts more like a specialist doctor giving that they understand the context of an issue and can treat it based on the state of other patients they have already treated. An example of where I would use SOAP over REST in real life would be a single sign-on application. I n these cases I need to check validate a username and password for authentication and authorization of a web page request. This service would need to maintain state while it authenticated a user and while it validated access to a web page on a subsequent request. This service must process every request for access and not allow caching to ensure that every request is processed and the appropriate users are allowed to view selected web pages. References: Rozlog, M. (2010). REST and SOAP: When Should I Use Each (or Both)? Retrieved 11 20, 2011, from Infoq.com: http://www.infoq.com/articles/rest-soap-when-to-use-each

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  • Rapid Planning: Next Generation MRP

    - by john.bermudez
    MRP has been a mainstay of manufacturing systems for 40 years. MRP evolved from simple inventory planning systems to become the heart of the MRPII systems which eventually became ERP. While the applications surrounding it have become broader, more sophisticated and web-based, MRP continues to operate in the loneliness of the Saturday night batch window quietly exploding bills of materials and logging exceptions for hours. During this same 40 years, manufacturing business processes have seen countless changes and improvements including JIT, TQM, Six Sigma, Flow Manufacturing, Lean Manufacturing and Supply Chain Management. Although much logic has been added to MRP to deal with new manufacturing processes, it has not been able to keep up with the real-time pace of today's supply chain. As a result, planners have devised ingenious ways to trick MRP to handle new processes but often need to dump the output into spreadsheets of their own design in the hope of wrestling thousands of exceptions to ground. Oracle's new Rapid Planning application is just what companies still running MRP have been waiting for! The newest member of the Value Chain Planning product line, Rapid Planning is designed to empower planners with comprehensive supply planning that runs online in minutes, not hours. It enables a planner simulate the incremental impact of a new order or re-run an entire plan in a separate sandbox. Rapid Planning does a complete multi-level bill of material explosion like MRP but plans orders considering material and capacity constraints. Considering material and capacity constraints in planning can help you quickly reduce inventory and improve on-time shipments. Rapid Planning is an APS application that leverages years of Oracle development experience and customer feedback. Rather than rely exclusively on black-box heuristics, Rapid Planning is designed to give planners the computing power to use their industry experience and business knowledge to improve MRP. For example, Rapid Planning has a powerful worksheet user interface with built-in query capability that allows the planner to locate the orders she is interested in and use a mass update function to make quick work of large changes. The planner can save these queries and unique user interface to personalize their planning environment. Most importantly, Rapid Planning is designed to do supply planning in today's dynamic supply chain environment. It can be used to supplement MRP or replace MRP entirely. It generates plans that provide order-by-order details with aggregate key performance indicators that enable planners to quickly assess the overall business impact of a plan. To find out more about how Rapid Planning can help improve your MRP, please contact me at [email protected] or your Oracle Account Manager.

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  • Which techniques to study?

    - by Djentleman
    Just to give you some background info, I'm studying a programming major at a tertiary level and am in my third year, so I'm not a newbie off the street. However, I am still quite new to game programming as a subset of programming. One of my personal projects for next semester is to design and create a 2D platformer game with emphasis on procedural generation and "neato" effects (think metroidvania). I've written up a list of some techniques to help me improve my personal skills (using XNA for the time being). The list is as follows: QuadTrees: Build a basic program in XNA that moves basic 2D sprites (circles and squares) around a set path and speed and changes their colour when they collide. Add functionality to add and delete objects of different sizes (select a direction and speed when adding and just drag and drop them in). Particles: Build a basic program in XNA in which you can select different colours and create particle effects of those colours on screen by clicking and dragging the mouse around (simple particles emerging from where the mouse is clicked). Add functionality where you can change the amount of particles to be drawn and the speed at which they travel and when they expire. Possibly implement gravity and wind after part 3 is complete. Physics: Build a basic program in XNA where you have a ball in a set 2D environment, a wind slider, and a gravity slider (can go to negative for reverse gravity). You can click to drag the ball around and release to throw it and, depending on what you do, the ball interacts with the environment. Implement other shapes afterwards. Random 2D terrain generation: Build a basic program in XNA that randomly generates terrain (including hills, caves, etc) created from 2D tiles. Add functionality that draws the tiles from a tileset and places different tiles depending on where they lie on the y-axis (dirt on top, then rock, then lava, etc). Randomised objects: Build a basic program in XNA that, when a button is clicked, displays a randomised item sprite based on parameters (type, colour, etc) with the images pulled from tilesets. Add the ability to save the item as an object, which stores it in a side-pane where it can be selected for viewing. Movement: Build a basic program in XNA where you can move an object around in an environment (tile-based) with a camera that pans with it. No gravity. Implement gravity and wind, allow the character to jump and fall with some basic platforms. So my question is this: Are there any other commonly used techniques that I should research, and can I get some suggestions as to the effectiveness of the techniques I've chosen to work on (e.g., don't do QuadTree stuff because [insert reason here], or, do [insert technique here] before you start working on particles because [insert reason here])? I hope this is clear enough and please let me know if I can further clarify anything!

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  • SQL SERVER – Creating All New Database with Full Recovery Model

    - by pinaldave
    Sometimes, complex problems have very simple solutions. Let us see the following email which I received recently. “Hi Pinal, In our system when we create new database, by default, they are all created with the Simple Recovery Model. We have to manually change the recovery model after we create the database. We used the following simple T-SQL code: CREATE DATABASE dbname. We are very frustrated with this situation. We want all our databases to have the Full Recovery Model option by default. We are considering the following methods; please suggest the most efficient one among them. 1) Creating a Policy; when it is violated, the database model can be fixed 2) Triggers at Server Level 3) Automated Job which goes through all the databases and checks their recovery model; if the DBA has not changed the model, then the job will list the Databases and change their recovery model Also, we have a situation where we need a database in the Simple Recovery Model as well – how to white list them? Please suggest the best method.” Indeed, an interesting email! The answer to their question, i.e., which is the best method to fit their needs (white list, default, etc)? It will be NONE of the above. Here is the solution in one line and also the easiest way: Just go to your Model database: Path in SSMS >> Databases > System Databases >> model >> Right Click Properties >> Options >> Recovery Model - Select Full from dropdown. Every newly created database takes its base template from the Model Database. If you create a custom SP in the Model Database, when you create a new database, it will automatically exist in that database. Any database that was already created before making changes in the Model Database will not be affected at all. Creating Policy is also a good method, and I will blog about this in a separate blog post, but looking at current specifications of the reader, I think the Model Database should be modified to have a Full Recovery Option. While writing this blog post, I remembered my another blog post where the model database log file was growing drastically even though there were no transactions SQL SERVER – Log File Growing for Model Database – model Database Log File Grew Too Big. NOTE: Please do not touch the Model Database unnecessary. It is a strict “No.” If you want to create an object that you need in all the databases, then instead of creating it in model database, I suggest that you create a new database called maintenance and create the object there. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, Readers Question, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • ArchBeat Link-o-Rama for 2012-07-10

    - by Bob Rhubart
    Free Event Today: Virtual Developer Day: Oracle Fusion Development This free event—another in the ongoing series of OTN Virtual Developer Days—focuses on Oracle Fusion development, and features three session tracks plus hands-on labs. Agenda and session abstracts are available now so you can be ready for the live event when it kicks off today, July 10, 9am to 1pm PST / 12pm to 4pm EST / 1pm to 5pm BRT. Podcast: The Role of the Cloud Architect - Part 1/3 In part one of this three-part conversation, cloud architects Ron Batra (AT&T) and James Baty (Oracle) talk about how cloud computing is driving the supply-chaining of IT and the "democratization of the activity of architecture." Middleware and Cloud Computing Book | Tom Laszewski Cloud migration expert Tom Laszewski describes Middleware and Cloud Computing by Frank Munz as "one of only a couple books that really discuss AWS and Oracle in depth." Cloud computing moves from fad to foundation | David Linthicum "When enterprises make cloud computing work, they view the application of the technology as a trade secret of sorts, so there are no press releases or white papers," says David Linthicum. "Indeed, if you see one presentation around a successful cloud computing case study, you can bet you're not hearing about 100 more." Oracle Real-Time Decisions: Combined Likelihood Models | Lukas Vermeer Lukas Vermeer concludes his extensive series of posts on decision models with a look "an advanced approach to amalgamate models, taking us to a whole new level of predictive modeling and analytical insights; combination models predicting likelihoods using multiple child models." Running Oracle BPM 11g PS5 Worklist Task Flow and Human Task Form on Non-SOA Domain | Andrejus Baranovskis "With a standard setup, both the BPM worklist application and the Human task form run on the same SOA domain, where the BPM process is running," says Oracle ACE Director Andrejus Baranovskis. "While this work fine, this is not what we want in the development, test and production environment." BAM design pointers | Kavitha Srinivasan "When using EMS (Enterprise Message Source) as a BAM feed, the best practice is to use one EMS to write to one Data Object," says Oracle Fusion Middleware A-Team blogger Kavitha Srinivasan. "There is a possibility of collisions and duplicates when multiple EMS write to the same row of a DO at the same time." Changes in SOA Human Task Flow (Run-Time) for Fusion Applications | Jack Desai Oracle Fusion Middleware A-Team blogger Jack Desai shares a troubleshooting tip. Thought for the Day "A program which perfectly meets a lousy specification is a lousy program." — Cem Kaner Source: SoftwareQuotes.com

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  • Brendan Gregg's "Systems Performance: Enterprise and the Cloud"

    - by user12608550
    Long ago, the prerequisite UNIX performance book was Adrian Cockcroft's 1994 classic, Sun Performance and Tuning: Sparc & Solaris, later updated in 1998 as Java and the Internet. As Solaris evolved to include the invaluable DTrace observability features, new essential performance references have been published, such as Solaris Performance and Tools: DTrace and MDB Techniques for Solaris 10 and OpenSolaris (2006)  by McDougal, Mauro, and Gregg, and DTrace: Dynamic Tracing in Oracle Solaris, Mac OS X and FreeBSD (2011), also by Mauro and Gregg. Much has occurred in Solaris Land since those books appeared, notably Oracle's acquisition of Sun Microsystems in 2010 and the demise of the OpenSolaris community. But operating system technologies have continued to improve markedly in recent years, driven by stunning advances in multicore processor architecture, virtualization, and the massive scalability requirements of cloud computing. A new performance reference was needed, and I eagerly waited for something that thoroughly covered modern, distributed computing performance issues from the ground up. Well, there's a new classic now, authored yet again by Brendan Gregg, former Solaris kernel engineer at Sun and now Lead Performance Engineer at Joyent. Systems Performance: Enterprise and the Cloud is a modern, very comprehensive guide to general system performance principles and practices, as well as a highly detailed reference for specific UNIX and Linux observability tools used to examine and diagnose operating system behaviour.  It provides thorough definitions of terms, explains performance diagnostic Best Practices and "Worst Practices" (called "anti-methods"), and covers key observability tools including DTrace, SystemTap, and all the traditional UNIX utilities like vmstat, ps, iostat, and many others. The book focuses on operating system performance principles and expands on these with respect to Linux (Ubuntu, Fedora, and CentOS are cited), and to Solaris and its derivatives [1]; it is not directed at any one OS so it is extremely useful as a broad performance reference. The author goes beyond the intricacies of performance analysis and shows how to interpret and visualize statistical information gathered from the observability tools.  It's often difficult to extract understanding from voluminous rows of text output, and techniques are provided to assist with summarizing, visualizing, and interpreting the performance data. Gregg includes myriad useful references from the system performance literature, including a "Who's Who" of contributors to this great body of diagnostic tools and methods. This outstanding book should be required reading for UNIX and Linux system administrators as well as anyone charged with diagnosing OS performance issues.  Moreover, the book can easily serve as a textbook for a graduate level course in operating systems [2]. [1] Solaris 11, of course, and Joyent's SmartOS (developed from OpenSolaris) [2] Gregg has taught system performance seminars for many years; I have also taught such courses...this book would be perfect for the OS component of an advanced CS curriculum.

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  • Safely deploying changes to production servers

    - by oazabir
    When you deploy incremental changes on a production server, which is running and live all the time, you some times see error messages like “Compiler Error Message: The Type ‘XXX’ exists in both…”. Sometimes you find Application_Start event not firing although you shipped a new class, dll or web.config. Sometimes you find static variables not getting initialized and so on. There are so many weird things happen on webservers when you incrementally deploy changes to the server and the server has been up and running for several weeks. So, I came up with a full proof house keeping steps that we always do whenever we deploy some incremental change to our websites. These steps ensure that the web sites are properly recycled , cached are cleared, all the data stored at Application level is initialized. First of all you should have multiple web servers behind load balancer. This way you can take one server our of the production traffic, do your deployment and house keeping tasks like restarting IIS, and then put it back. Then you can do it for the second server and so on. This ensures there’s no outage for customer. If you can do it reasonable fast, hopefully customers won’t notice discrepancy between the servers some having new code and some having old code. You should only do this when your changes aren’t drastic. For ex, you aren’t delivering a complete revamped UI. In that case, some users hitting server1 with latest UI will suddenly get a completely different experience and then on next page refresh, they might hit server2 with old code and get a totally different experience. This works for incremental non-dramatic changes only.   During deployment you should follow these steps: Take server X out of load balancer so that it does not get any traffic. Stop all windows services on the server. Stop IIS. Delete the Temporary ASP.NET folders of all .NET versions incase you have multiple .NET versions running. You can follow this link. Deploy the changes. Flush any distributed cache you have, for ex, Velocity or Memcached. Start IIS. Start the windows services on the server. Warm up all websites by hitting major URLs on the websites. You should have some automated script to do this. You can use tinyget to hit some major URLs, especially pages that take a lot of time to compile. Read my post on keeping websites warm with zero coding. Put server X back to load balancer so that it starts receiving traffic. That’s it. It should give you a clean deployment and prevent unexpected errors. You should print these steps and hang on the desk of your deployment guys so that they never forget during deployment pressure.

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  • Finance: Friends, not foes!

    - by red@work
    After reading Phil's blog post about his experiences of working on reception, I thought I would let everyone in on one of the other customer facing roles at Red Gate... When you think of a Credit Control team, most might imagine money-hungry (and often impolite) people, who will do nothing short of hunting people down until they pay up. Well, as with so many things, not at Red Gate! Here we do things a little bit differently.   Since joining the Licensing, Invoicing and Credit Control team at Red Gate (affectionately nicknamed LICC!), I have found it fantastic to work with people who know that often the best way to get what you want is by being friendly, reasonable and as helpful as possible. The best bit about this is that, because everyone is in a good mood, we have a great working atmosphere! We are definitely a very happy team. We laugh a lot, even when dealing with the serious matter of playing table football after lunch. The most obvious part of my job is bringing in money. There are few things quite as satisfying as receiving a big payment or one that you've been chasing for a long time. That being said, it's just as nice to encounter the companies that surprise you with a payment bang on time after little or no chasing. It's always a pleasure to find these people who are generous and easy to work with, and so they always make me smile, too. As I'm in one of the few customer facing roles here, I get to experience firsthand just how much Red Gate customers love our software and are equally impressed with our customer service. We regularly get replies from people thanking us for our help in resolving a problem or just to simply say that they think we're great. Or, as is often the case, that we 'rock and are awesome'! When those are the kinds of emails you have to deal with for most of the day, I would challenge anyone to be unhappy! The best thing about my work is that, much like Phil and his counterparts on reception, I get to talk to people from all over the world, and experience their unique (and occasionally unusual) personality traits. I deal predominantly with customers in the US, so I'll be speaking to someone from a high flying multi-national in New York one minute, and then the next phone call will be to a small office on the outskirts of Alabama. This level of customer involvement has led to a lot of interesting anecdotes and plenty of in-jokes to keep us amused! Obviously there are customers who are infuriating, like those who simply tell us that they will pay "one day", and that we should stop chasing them. Then there are the people who say that they ordered the tools because they really like them, but they just can't afford to actually pay for them at the moment. Thankfully these situations are relatively few and far between, and for every one customer that makes you want to scream, there are far, far more that make you smile!

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