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• Macbook Pro + Windows 7 (bootcamp) = Terrible battery life

  - by Scott Beeson

  I recently put Windows 7 Ultimate x64 on my wife's Macbook pro because of some software she bought for her business. Since then, the battery life has been abysmal. I've identified and researched one of the problems, which is display brightness. There is no brightness control in the windows power options, but I did manually turn it down in Bootcamp. However, it is still reporting very low battery life estimates. I'm wondering if this is because Windows thinks the display is at full brightness. Can anyone shed any light on this? (Pun intended). Also, are there any other things to look out for that may improve the battery life? (I mean in the context of Mac + Windows, not in general)

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• How to make the jump from consumer support to enterprise support?

  - by Zac Cramer

  I am currently a high level consumer break/fix technician responsible for about 300-400 repairs a month. I am good at my job, but bored, and I want to move into the enterprise side of my company, dealing with Server 2008 R2 and exchange and switches and routers that cost more than I make in a month. How do I make this transition? Whats the best thing to learn first? Is there a standard trajectory for making this leap from consumer to business? I am full time employed, so going back to school is not a great option, but I have no life, so spending my nights and weekends reading and practicing is totally within my realm. I am basically overwhelmed by the number of things to learn, and looking for any advice you may have on the best way to proceed. PS - I apologize if this is a not quite the right forum for this, I know its not a technical question exactly, but I also know the sorts of people I want to answer this question are reading this website.

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• IP camera's multicast/RTSP conflicting with 2.4GHz Wi-Fi?

  - by jayson

  Here at our business we have a Netgear R7000 running DD-WRT. I have been slowly adding IP cameras which I run using Blue Iris software. The last camera I bought (which is NOT a wireless camera), when I plug it into the network I start having really bad connection issues on the 2.4GHz Wi-Fi network. The 5GHz works fine, just the 2.4GHz all of the sudden has trouble connecting, as if it's conflicting. I've tried playing with the camera settings, different IP addresses, HTTP ports, etc, and discovered it to be a conflict with multicast. When multicast is checked, the Wi-Fi has issues but my video streams via Blue Iris. When unchecked, Wi-Fi works fine but the video won't stream through Blue Iris. The problem is there are no settings in the camera to change the RTSP port, which is set to 34567. Does anyone know something that could fix this issue? It all seems very strange to me but maybe someone has an idea?

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• Inexpensive degaussers or HDD shredders?

  - by Nicholas Knight

  I do a lot of work for a small cash-strapped business that has a lot of active hard drives, most are consumer-grade SATA of about five years of age, and predictably they are dying at an increasing rate, and a lot of the time they can't even be detected, let alone complete a zero-out cycle. Right now those drives are just being stored, but that can't continue forever. We've got a couple bad LTO tapes it'd be nice to deal with, too. There are very real security and legal issues that make dropping them off with someone who claims they'll be properly destroyed a gamble. I've looked around at degaussers and HDD shredders, and the ones that don't look like they come from some guy in his basement all seem to be $3000+, which is hard to swallow right now. Is there anything out there in the $500-1500 range that you would recommend? (Speed isn't a big issue, if it takes several minutes or even hours per drive, that's completely OK, we've only got 10 or so thus far.)

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• archive all messages account on exchange 2003 receiving multiple copies

  - by aeolist

  Hello everyone I am using microsoft exchange 2003 on windows 2003 small business server. For the past month or so, the archiver account has been receiving multiple copies (about 15 or so) of each and every email. edit: All copies share the same Message ID. The machine that hosts exchange is updated religiously and an antivirus scan is run on a daily basis. So would anyone please have any ideas about how to deal with this and furthermore, how i would be able to delete the multiple copies of emails from outlook 2003 inbox. I will edit the entry, answering any questions or updating on my efforts Thanks in advance

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• Common reasons not to use Open Office

  - by Dan McG

  I personally use it on both Windows and Linux, but have MS Office installed at work. I understand that in some business situations there are thousands (upon thousands) of existing MS Office documents that may or may not convert cleanly to Open Office. Not everyone is in that situation though. Among non IT folk, I rarely see OOo. Why is this so? What are common reasons for people not using OpenOffice.org? Are they from before it is even tried, or is it from unsatisfactory experiences when actually using it?

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• Remote access to BIOS?

  - by j-g-faustus

  I have a home server running headless (i.e. without a monitor), using ssh for remote access. This works fine most of the time, but I still need a graphics card and still need to drag out a monitor whenever I have to access BIOS, (re-)install the OS and similar. I know that there are business servers that let you control everything remotely (over Ethernet), including power up and BIOS access. Is this type of functionality available for "prosumer" class hardware? If so, where does it sit - should I look for motherboard support, a PCI-e card or an external device? And does this type of functionality have a name, so I know what to google for?

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• Do I need to have a company so that I can buy an SSL certificate that will display green at the address bar?

  - by André Pena

  I have a non-comercial website in which the users store some sensitive information so I feel the need to have a SSL certificate, but it seems that if I don't have a registered company I can't buy a green certificate. I have some related questions: Is it true that if I don't have a company, I can't have a green certificate? If I issue a standard (non-business) certificate that won't go green (from GoDadday, for instance), will it go red? Or will it have a less ugly display.. something more neutral that won't scary the user.

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• Vacation scheduler/viewer

  - by Norfeldt

  I'm looking for a solution that allows multiple persons to put plan and notify their vacation by putting it in their electronic calendar and invite a dedicated "robot" email. On the other side I should be able to get a quick overview of the vacation for each person and do a print out that allows me to put it on a board. Example: John puts his winter vacation for week 7 into his calendar and invite [email protected]. Ben does the same thing for week 4 and 5 and invites [email protected]. Dilbert host the [email protected] and prints out and overview for the next 3 months. Each person's vacation is either stated by name or/and color on the print out. I would like to do the thing with standard business software like Outlook 2010 without installing too many softwares. But at the same time it should be easy and quick to make the print outs without too much fiddling Am I dreaming ?

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• Accessing a shared folder using other credentials with Windows 7

  - by Nicolas Buduroi

  I was at a client office trying to connect to a shared drive on their network but was greeted by a "you do not have permission to access" error! Couldn't find any way to enter the required credentials as this message didn't had any other options. Tried to map the drive, selected the option to enter the correct credentials (with \\HOST\user) but it wouldn't work at all. The worst thing in all of this is that my coworker who is using OS X has been able to connect to that drive without any problem, he clicked on it, entered the credentials and could open the folder! The folder is shared by a Windows Small Business Server 2008 machine.

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• How to connect a remote IP Phone to our VOIP Network?

  - by Mistiry

  We have an IP phone system in our office, and about 8 VoIP phones running on the system. We have a remote worker, who is literally states away. We'd like to connect his phone to our VoIP network, so that he has a business phone and an extension to which we could transfer calls. I was thinking, although I don't know for sure, that a pair of Cisco routers could be used in some way to make this work. I imagine a VPN solution, where I have one router connected to the phone network and the other router connected to the remote phone. Then have a site-to-site VPN set up so that the remote router... And that's where I'm stuck. I know the remote router will need to use the DHCP server of the phone system. I've never set up something like this, so I am seeking the help of the community here. What is the best way to get this remote VoIP phone RELIABLY connected to our internal VoIP network?

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• Windows Server vs Sharing

  - by Mark Lawrence

  Not sure if this is the right place for this question. I have a friend that owns a small business running 3 local machines, that are connected to the internet, and a server that each local machine connects to. He has recently bought a newer server, and by server I mean a Windows Vista box. He wants to use this purely to store data that the 3 local machines can access, kind of like a glorified external hard drive. Im suggesting to fore-go the server option and simply setup sharing on the 'server' box. Interested in hearing any suggestions as to whether the server idea is preferable?

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• What poor management decisions have you had to deal with?

  - by tombull89

  As a junior technician I've had to deal with (or will have to deal with) some problems in the past and only being a junior technician I don't have the confidence or respect from management staff to speak up. For instance, we're having a entirely new system. From Windows Server 2003/XP going to Windows Server 2008 R2/Windows 7/VMWare/Digital Signage and the current amount of time dedicated to the training of the IT support department currently stands at 0. They seem to think that all IT systems are the same and are going to get a bit of shock when I can't help them. I think there;s some UK legislation saying a school/business have to put money and time aside for training, but I'm not sure. What have you had to deal with?

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• Cannot access any remote resource after connecting to Cisco VPN on Vista

  - by Deepak Singh Rawat

  I have installed Cisco vpn client version 5.0.07.0290 on Vista Business SP2. I am able to successfully connnect to the vpn. But after connecting I am not able to access any resource in the vpn (like database, other computers in the network etc.). I have tried the following without any success : Older versions of the client Other vpn clients like Shrewsoft : same issue as the cisco vpn client Disabled Internet Connection Sharing service Installed the client in the root administrator account Run the installer as administrator Run the vpngui and ipsecdialer in XP compatibility mode and as administrator I am not sure how to troubleshoot this issue. Can somebody please help me in troubleshooting this issue? P.S : I've Zonealarm firewall, can that be an issue?

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• Lock Windows keyboard and mouse but still display screen normally

  - by Stephen Lacy

  I'm using windows 7, I have a dual monitor display. It displays important information related to the business, I'd rather that random users that walk in can't just walk over to it and start using the computer with the same access rights as the user the monitoring software is running as. What I would like is if any time someone presses a button on the keyboard including alt-ctrl-delete all that would appear is a dialog asking for a password. Then I can click cancel and it will return to showing the data I want displayed. ClearLock doesn't work I tried it btw

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• Does data mining qualify as an abuse?

  - by Hybryd

  Hi all, today I had a strange experience with my ISP. They disabled my password for internet connection, and when I called them, they enabled it again, but they didn't say why it happened. In the last couple of days I was running a data mining that I made for one forum to get some useful info about business that I'm in. So I thought, maybe my ISP figured that 10,000 page requests in couple of hours to the same site may be some kind of attack. What do you think, does it qualify as an attack? Is it even ok to data mine in that way?

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• What rights does an employer have to the employee's computer?

  - by Terrence Brannon

  What access rights should an employee grant an employer for a work computer? For instance, let's assume that the business people come to the IT lab late at night for discussions with the CIO and they use my computer for reading email and general web surfing. In a sense, this means that they are taking full or partial responsibility for any security issues that crop up that get traced back to the employee's machine. Perhaps the proper way to provide a computer to an employee is to give him full and exclusive use of it while employed. Only supervised access (such as hardware/software maintenance) should be acceptable.

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• How can I VPN into a domain and act as if it is local?

  - by Duall

  I've looked and looked and the internet seems to have finally failed me, there's no information on my specific issue. I have two locations, and one server (sbs 2008); I need them to act like one physical LAN. I know it's possible, I just know how to set it up, or anything about VPNs, etc. So, just to clarify a bit more: 1 Small Business Server 2008 ~30 Computers with varying systems from Windows XP to 7 2 Physical Locations I use redirected folders, but since that would consume a lot of bandwith over VPN, I have a machine over there that can be the workhorse for storage. Users need to access e-mail and shared databases from this server (or possibly some form of DFS with aforementioned workhorse) from the other building. Is there a nice tutorial (or I nice person that wants to write it) online that can explain how to set up computers from an external network to act like they were in the LAN?

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• Is SmoothWall a good firewall alternative?

  - by Oden

  I found this linux distribution, called SmoothWall. I read its documentation and it looks pretty for me. The only problem is, that I'm not a big linux professional and I have also not a lot of experience but I want to know your thoughts about this "Firewall OS"! Can it be used for small-business environment, with 15-17 PC-s? I would use the server also as cache proxy. Is this a good idea? (I mean, using one server for two things)

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• Site-to-site VPN

  - by ronadona

  We are a small business company that is based in Sydney and opened a new office in London. Number of employees in Sydney office is 25 and in London is 6 employees. So the traffic isn't that high. Files to be transferred are Excel sheets with size of 15mb max. Both locations have MS server 2008 and Fortigate gateways. I set up a site to site vpn but it's extremely slow. Maybe this is because our upload speeds is 1Mbps only but We will increase the upload speed to 20 Mbps in both locations but I am afraid that this will not solve the problem as the 2 locations are far from each other and the upload upgrade won't solve the problem. what's the best way to go? Shall we find a provider for the VPN? or is there another technology that can be used through internet without paying extra costs? Many thanks!

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• What kind of SSL certificate do I need?

  - by Christoffer

  Hi, I want to install HTTPS on my server and I wonder what kind of certificate I will need and where I can buy it. The site is a web application that demands high security by it's users since they store sensitive business data. I am also integrating a third party payment gateway into the register process of the site and need a secure way to send credit card data one way. I do not intend to store this data in our own database. So, what do I need? And also, how do I install it on Ubuntu Server 9.10 / Apache2 ? Cheers! Christoffer

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• Lenovo Thinkpad SL500 and Keyboard Flex problem.

  - by nitbuntu

  I was testing a Thinkpad SL500 system at a local store and found the flexing of the keyboard to be quite a deal breaker for me; it was flexing quite prominently with very little pressure applied. I find it hard to believe that a business grade laptop should have this problem as a consumer grade laptop that I own (Dell Inspiron 1526) has very little keyboard flex and one needs to apply a lot of pressure to notice it. Is this a common issue with the SL500 or SL510 models of Thinkpad laptops? What about the Thinkpad R500, does this also suffer from similar issues?

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• Looking for MRP software

  - by Samuel

  I am looking for MRP software. All the stuff I have found so far looks like it's from the 90's and has that very old person business feel. I want something fresh and new. I would prefer an open source, web based solution. PHP/MySQL would be best but not required. I couldn't find anything that was web based that didn't make me want to cry. Superuser doesn't have a lot of eye candy but it still looks great. I am the web developer at my company so if I don't find anything I will be making it my self (well, try to at least).

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• VMware + SQL Server - sqlserver.exe not using both CPU cores

  - by fistameeny

  Hi, I am working on a virtual machine that runs SQL Server Express (as part of Sage Line 50 Manufacturing). The details are as follows: Physical Server (host machine) - Intel Xeon Quad Core 2.1GHz - 4GB RAM - VMDK image stored on RAID-5 500GB SATA drives (7200RPM) - Running Ubuntu 10.04 Server 64 bit - VMware Server 2 Virtual Machine - Windows Small Business Server 2003 - Allocated 2 vCPU's and 2GB RAM - Using 100GB pre-allocated flat VMDK file The problem I have is that there is process that runs in SQL Server that is CPU intensive. On the old physical server that we migrated to the virtual machine from, this would utilise both CPU cores so the sqlserver.exe process would be running 100% on each of the CPU cores. On the virtual machine, it only seems to use one of the two CPU cores, meaning that the process is much slower to run. Question Is there a way to force SQL Server (sqlserver.exe process) to use both of the CPU cores, and distribute it's load between them? Is this a VMware setting that needs changing to allow processes to use both cores?

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• Ubuntu cannot access internet, LAN is fine

  - by Kevin Southworth

  I have an Ubuntu 8.04 LTS server that is directly connected to our Comcast Business Gateway modem and I have configured it with 1 of our 5 allotted Static IPs. My other machines on our LAN can connect to this server (via ssh, web, ping, etc.) but I cannot access this server from outside our network, and this machine cannot get out to the internet either (ping google.com fails with unknown host). Here is my /etc/networking/interfaces file: auto lo iface lo inet loopback auto eth0 iface eth0 inet static address 173.162.54.19 netmask 255.255.255.248 broadcast 173.162.54.23 gateway 173.162.54.22 and my /etc/resolv.conf: nameserver 68.87.77.130 nameserver 68.87.72.130 output from sudo route -n: Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 173.162.54.16 0.0.0.0 255.255.255.248 U 0 0 0 eth0 0.0.0.0 173.162.54.22 0.0.0.0 UG 100 0 0 eth0 I have a Windows 2008 machine with an almost identical Static IP, static DNS setup and it works correctly, can access it within the LAN and also from public internet, the Windows machine and the Ubuntu machine are both directly connected to the Comcast Business Gateway. I have tried rebooting Ubuntu, rebooting my Comcast modem, but nothing seems to make it work. I'm an Ubuntu noob, is there some other config I need to apply to make this work? UPDATE: Yes I am able to ping my default gateway 173.162.54.22 output of iptables --list -n: Chain INPUT (policy DROP) target prot opt source destination ufw-before-input all -- 0.0.0.0/0 0.0.0.0/0 ufw-after-input all -- 0.0.0.0/0 0.0.0.0/0 Chain FORWARD (policy DROP) target prot opt source destination ufw-before-forward all -- 0.0.0.0/0 0.0.0.0/0 ufw-after-forward all -- 0.0.0.0/0 0.0.0.0/0 Chain OUTPUT (policy ACCEPT) target prot opt source destination ufw-before-output all -- 0.0.0.0/0 0.0.0.0/0 ufw-after-output all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-after-forward (1 references) target prot opt source destination LOG all -- 0.0.0.0/0 0.0.0.0/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix `[UFW BLOCK FORWARD]: ' RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-after-input (1 references) target prot opt source destination RETURN udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:137 RETURN udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:138 RETURN tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:139 RETURN tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:445 RETURN udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:67 RETURN udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:68 LOG all -- 0.0.0.0/0 0.0.0.0/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix `[UFW BLOCK INPUT]: ' RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-after-output (1 references) target prot opt source destination RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-before-forward (1 references) target prot opt source destination ufw-user-forward all -- 0.0.0.0/0 0.0.0.0/0 RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-before-input (1 references) target prot opt source destination ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ctstate RELATED,ESTABLISHED DROP all -- 0.0.0.0/0 0.0.0.0/0 ctstate INVALID ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 3 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 4 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 11 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 12 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 8 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp spt:67 dpt:68 ufw-not-local all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT all -- 224.0.0.0/4 0.0.0.0/0 ACCEPT all -- 0.0.0.0/0 224.0.0.0/4 ufw-user-input all -- 0.0.0.0/0 0.0.0.0/0 RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-before-output (1 references) target prot opt source destination ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW,RELATED,ESTABLISHED ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 state NEW,RELATED,ESTABLISHED ufw-user-output all -- 0.0.0.0/0 0.0.0.0/0 RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-not-local (1 references) target prot opt source destination RETURN all -- 0.0.0.0/0 0.0.0.0/0 ADDRTYPE match dst-type LOCAL RETURN all -- 0.0.0.0/0 0.0.0.0/0 ADDRTYPE match dst-type MULTICAST RETURN all -- 0.0.0.0/0 0.0.0.0/0 ADDRTYPE match dst-type BROADCAST LOG all -- 0.0.0.0/0 0.0.0.0/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix `[UFW BLOCK NOT-TO-ME]: ' DROP all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-user-forward (1 references) target prot opt source destination RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-user-input (1 references) target prot opt source destination ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:80 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:22 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:22 RETURN all -- 0.0.0.0/0 0.0.0.0/0 Chain ufw-user-output (1 references) target prot opt source destination RETURN all -- 0.0.0.0/0 0.0.0.0/0

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