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  • First-class help desk solution? [closed]

    - by Andy Gregory
    A help desk, for larger companies is a place for centralized help within an enterprise to help the users of their products and services.Therefore,to find the solution that best fits your business requirements, it is important to research, examine, and compare help desk software. As far as I know,Hesk is an free helpdesk software with some limited features while h2desk can provide the hosted solution. But for my small business,i just need a web based help desk software which can provide ticket management and knowledge base faq. We need unlimited staff support. Maybe a freeware help desk software can not meet our needs. So,we are willing to pay for effective helpdesk solution. But it should be low cost. We have gotten two choice: iKode Helpdesk Nethelpdesk Our helpdesk team are tend to iKode Helpdesk. Any other efficient first-class help desk solution to share?

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  • Déployer une instance Debian 7 avec un WordPress prêt à l'emploi en quelques secondes avec CloudStack, quatrième tutoriel d'une série sur Cloudstack

    Bonjour, Citation: CloudStack est un logiciel de cloud computing open source pour la création, la gestion et le déploiement de services de cloud d'infrastructure. Il utilise des hyperviseurs existants tels que KVM, vSphere, XenServer et / XCP pour la virtualisation. En plus de sa propre API, CloudStack prend également en charge les Amazon Web Services. Voici une série de tests effectués par Ikoula sur ce logiciel. Je vous présente ce quatrième tutoriel sur Cloudstack:Déployer...

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  • best way to save a web page

    - by Remus Rigo
    Hi all I have tried many ways/software to save a web page (html, mht, doc, pdf). My favorite software was an addon for browsers from Omnipage (OCR). What i like about this is that it prints the whole page (continuously) and it doesn't write the http path and page number on the footer of every page, which i find very annoying. Does anyone know a software like this one (freeware or not) PS I tried CutePDF

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  • Symlink path can be followed manually, but `cd` returns Permission denied

    - by Ricket
    I am trying to access the directory /usr/software/test/agnostic. There are several symlinks involved in this path. As you can see by the below transcript, I am unable to cd directly to the path, but I can check each step of the way and cd to the symlinked directories until I reach the destination. Why is this? (and how do I fix it?) Ubuntu 12.10, bash > ls /usr/software/test/agnostic ls: cannot access /usr/software/test/agnostic: Permission denied > cd /usr/software/test > cd agnostic bash: cd: agnostic: Permission denied > pwd -P /x/eng/localtest/arch/x86_64-redhat-rhel5 > ls -al | grep agnostic lrwxrwxrwx 1 root root 15 Oct 23 2007 agnostic -> noarch/agnostic > ls -al | grep noarch ... lrwxrwxrwx 1 root root 23 Oct 23 2007 noarch -> /x/eng/localtest/noarch > cd noarch > cd agnostic bash: cd: agnostic: Permission denied > ls -al | grep agnostic lrwxrwxrwx 1 5808 dip 4 Oct 5 2010 agnostic -> main > cd main > ls (correct output of `ls`) > pwd /usr/software/test/noarch/main > pwd -P /x/eng/localtest/noarch/main

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  • Free E-Book from APress - Building the Infrastructure for Cloud Security

    - by TATWORTH
    Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2014/05/29/free-e-book-from-apress---building-the-infrastructure-for-cloud.aspxAt http://www.apress.com/9781430261452, APress are offering a free E-Book on Building the Infrastructure for Cloud Security. “This book provides a comprehensive look at the various facets of cloud security – infrastructure, network, services, Compliance and users.  It will provide real world case studies to articulate the real and perceived risks and challenges in deploying and managing services in a cloud infrastructure from a security perspective. ”

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  • Ways to improve completeness of files for data recovery and scanning?

    - by SteveO
    I am using R-studio for data recovery on one of my ntfs partition. There is a pdf file about 16MB, but the software can only recover 15MB of it. So I am thinking about what ways can be used to improve the quality of scanning and recovery by the software? I am looking around its preferences. I am not quite sure whether there are some adjustable parameters for scanning and recovery which can be fine-tuned to improve the quality? R-studio has a free demo version, for which scanning is free,but recovery isn't. It is downloadable from http://www.data-recovery-software.net/Data_Recovery_Download.shtml Its manual is here http://www.r-tt.com/downloads/Recovery_Manual.pdf. I have tried my best to search for answers in the manual, but failed to find one. Their technical support is not as good as their software, and helpless usually in my opinion. Thanks!

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  • What's the best way to be able to reimage windows computers?

    - by mos
    I've got a low-end machine for testing our software. It needs to be tested under various versions of Windows, so I was planning installing each one on its own partition. Then I realized that after testing our software, I'd want to roll back to the previous, clean state. I don't want to use any virtualization software because it tends to interfere with the workings of our app. That said, what's the best way to achieve my goal? Norton Ghost? Edit: I work for a pretty monstrously huge organization. Money is no object here (and sometimes, if the wrong people get wind of it, "open source" software is bad).

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  • Professional SEO and the Small Business on a Budget

    Investing in professional SEO services requires a significant portion of your company's budget. If you run a small business, can you still enjoy the benefits such services can offer you? Absolutely; there's no reason for you to spend more than you have to on the right online campaign. Read on to learn more.

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  • Free web gallery installation that can use existing directory hierarchy in filesystem?

    - by user1338062
    There are several different free software gallery projects (Gallery, Coppermine, etc), but as far as I know each of those creates a copy of imported images in their internal storage, be it directory structure or database). Is there any gallery software that would allow keeping existing directory hierarchy of media files (images, videos), as-is, and just store the meta-data of them in a database? I guess at least various NAS solutions ship with software like this.

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  • Is It So Easy to Become an Ethical SEO Expert?

    Search engine optimization services are among the most popular services offered by internet. In order to push a website on top of search engine results people do optimization of their websites. However, not everybody has the knowledge and time to do this task of promoting a website online in a professional manner.

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  • Social Media Optimization and SEO Will Help You Dominate the Search Engines

    There are two techniques that are widely used to increase awareness of a company's website and dominate the Search engines. SMO (Social Media Optimization) refers to finding ways and means to attract visitors to a particular website. A website is a platform that is used to advertise services and products. It gives you information about what the company deals in, how to contact them, information about the products or services that they sell and different kinds of discounted offers.

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  • Are we queueing and serializing properly?

    - by insta
    We process messages through a variety of services (one message will touch probably 9 services before it's done, each doing a specific IO-related function). Right now we have a combination of the worst-case (XML data contract serialization) and best-case (in-memory MSMQ) for performance. The nature of the message means that our serialized data ends up about 12-15 kilobytes, and we process about 4 million messages per week. Persistent messages in MSMQ were too slow for us, and as the data grows we are feeling the pressure from MSMQ's memory-mapped files. The server is at 16GB of memory usage and growing, just for queueing. Performance also suffers when the memory usage is high, as the machine starts swapping. We're already doing the MSMQ self-cleanup behavior. I feel like there's a part we're doing wrong here. I tried using RavenDB to persist the messages and just queueing an identifier, but the performance there was very slow (1000 messages per minute, at best). I'm not sure if that's a result of using the development version or what, but we definitely need a higher throughput[1]. The concept worked very well in theory but performance was not up to the task. The usage pattern has one service acting as a router, which does all reads. The other services will attach information based on their 3rd party hook, and forward back to the router. Most objects are touched 9-12 times, although about 10% are forced to loop around in this system for awhile until the 3rd parties respond appropriately. The services right now account for this and have appropriate sleeping behaviors, as we utilize the priority field of the message for this reason. So, my question, is what is an ideal stack for message passing between discrete-but-LAN'ed machines in a C#/Windows environment? I would normally start with BinaryFormatter instead of XML serialization, but that's a rabbit hole if a better way is to offload serialization to a document store. Hence, my question. [1]: The nature of our business means the sooner we process messages, the more money we make. We've empirically proven that processing a message later in the week means we are less likely to make that money. While performance of "1000 per minute" sounds plenty fast, we really need that number upwards of 10k/minute. Just because I'm giving numbers in messages per week doesn't mean we have a whole week to process those messages.

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  • How to avoid being fooled

    - by Dacav
    I'm a big fan of the OpenSource development model, and I think that sharing information, knowledge and ideas is the best way of working in software development. Still I think that being hired for proprietary software development must not be demonized. Of course, as there's a no reward in terms of sharing there must be a bigger reward in terms of money (i.e. I surrender all my rights for cash). It may happen that one gets hired piecework, for a single project: in this case one is more vulnerable to dishonest employers. This didn't happen to me personally, but some friends of mine had bad experiences, and lost a lot of time without being fairly retributed. Of course a contract should protect both parts. But contracts can be very generic in the specification. Software is not anything but a palpable good! Besides I don't think that contracts can distinguish between a well written software and a poorly written one. Note also that, in this (nasty) spirit, it's also likely that the employer cannot trust the employee! So also the employer should be protected by a dishonest employee). My question is the following: Which is, in your opinion, a good way of avoiding this kind of situation from the technical perspective?

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  • The best way to snatch an expiring domain?

    - by SilvrSun
    There's a domain that I've been looking to acquire that is expiring on the 30th of this month. I don't think it is very popular, and the guy hasn't seemed to update the website in two years now. So, I was doing some research and came across this site that seems to review some "snatching" services, but the article is quite outdated. So, I'm wondering if anyone can offer any newer information on the topic, or whether the recommend any services for helping me acquire the site in question?

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  • Virtualization Solution

    - by Xeross
    I have a home server I use for various things, and have recently switched over to using VMs, however I can't seem to find a decent VM solution that does what I want. Xen Connection keeps dropping every few minutes (So this means it's practically unusable), but with ParaVirtOps faster than VMWare ESXi, and I can use software RAID VMWare ESXi Works fine, no connection drops, but I have to run it from USB stick, modify some archive file and I can't use software RAID -- So are there any other solutions out there that do allow me to use software raid, that have a stable network connection, and that also offer paravirtualization

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  • Registry settings for disabling autocomplete options in IE8

    - by redphoenix
    I have a script that disables all the autocomplete settings in IE6 and IE7 but with IE8 there are new settings that aren't disabled by the script. The settings are under Tools-Content-AutoComplete-Settings The current registry keys I'm modifying are HKCU\Software\Microsoft\Internet Explorer\Main\FormSuggest Passwords "no" HKCU\Software\Microsoft\Internet Explorer\Main\FormSuggest PW Ask "no" HKCU\Software\Microsoft\Internet Explorer\Main\Use FormSuggest "no" HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoComplete\AutoSuggest "no" The settings that are not unchecked by these keys are Browsing History and Favorites. Does anyone know the registry settings that are associated with these IE settings?

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  • Forum Sites - Boost Your Search Marketing

    Forum sites boost your search marketing. Why? Finding the right site for your business is essential to boosting your online marketing; find the right community, one that deals with your specific services. Don't waste your time in a site that has no relevance to what you're offering. Find out the hub sites for your services by using keywords related to you.

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  • Installed geany has no options

    - by arundex
    I'm new to geany IDE. I installed geany from ubuntu software centre, and the window has no options other than opening a new file. I can't file any preference, tools option too for configuring. I heard it is a full fledged IDE. Also, from the screenshots available from the software center, it seems my Geany installation is missing almost everything. I'm not able to post the screenshots, but my interface just has 3 buttons. create a new file, open an existing file and a quit button. Everything else is inactive. I accidentally closed the sidepane, and I can't find any options to bring back that too. EDIT What am I missing in my Geany installation? PS: I tried installing from source from geany website. But, it posted some error saying GTK files not found. But, I removed geany from software centre and reinstalled several times. It installed Geany without problems, but with afore mentioned problems, that is I have nothing in my interface. Also, even after reinstalling, somehow Geany remembers to hide the sidepane by default, which I'm not able to see at all. I also added Geany ppa repository manually for latest fixes, but still when I reinstall from software centre I get a plain blank Geany interface. Thanks.

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  • 5 Strategic Reasons For Website Optimization

    Website optimization, also known as search engine optimization (SEO) helps your loyal customers discover your other products and services online, quicker and with much less effort. Moreover, website optimization is a proven way to find new customers who are right now searching for your type of products or services.

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  • The Benefits of Being Featured in The DMOZ

    The DMOZ directory submission, or The Open Directory Project, is now so highly regarded that any respectable SEO services company is now presenting its customers with a DMOZ submission service. Another reason why the DMOZ site submission is now featured in the services lists of search engine optimization companies is that performing a DMOZ submission can prove to be extremely difficult, or even impossible in some cases, for anyone other than optimization experts.

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  • How to troubleshoot port forwarding on Windows 7 (64 Bit) with ICS enabled?

    - by LearnCocos2D
    I want to forward some ports (1666 for perforce, 8081 for Hudson) on my Internet Gateway machine. This machine is running Windows 7 (64 Bit, legal, user-account) and connected to the Internet via cable modem (it's not a router). The Windows machine is sharing its Internet Connection via ICS and that works fine on all connected computers. I can access the services via the gateway's public IP (95.x.x.x) on the given ports if they are running on the gateway machine itself. I've added the ports and destination IP address (192.168.0.18) in the Internet network adapter's Advanced Settings dialog (Sharing tab). That's the same dialog where you have a list of preconfigured services like HTTP, FTP and other incoming services. When I do that I can't connect to the services anymore. For some reason port forwarding isn't working. I have uninstalled Bitdefender because I wanted to check if the Firewall interferes. I've also disabled the Windows Firewall and Defender to no avail. I tried a freeware tool that helps to setup port forwarding but that didn't work either. The target machine is a Mac OS X computer whose Firewall is disabled. The IP is static. I can successfully connect to the services using the local IP address (192.168.0.18) from two different machines, including the gateway computer. So internally and externally it seems to me that the ports are open and not blocked, and the issue is with port forwarding itself. From what I understand it should be enough to add an entry to the Advanced Settings dialog to enable port forwarding when there are no firewalls interfering. How can I troubleshoot why port forwarding isn't working for me? What steps should I follow to alleviate the issue? PS: I gladly accept command line solutions. Other things I've tried: adding an Inbound Rule to Windows Firewall for the 1666, 8081 ports trying with Windows Firewall enabled and disabled disabling/enabling the network adapter double-checked that the IP addresses are correct mapping a different incoming port to the service's actual port followed or checked the misc tips in this article What I haven't dared trying yet (let me know if it's worth a shot): disable/enable ICS remove all network adapters (via Control Panel), then re-install and re-configure them

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  • Reinstallation or redeployment after hardware crash?

    - by HAY
    What is the best way to bring back the server online after hardware crash. I suppose image won't work after hardware change. So I like to know what is the fastest way to bring everything back. I've the following software running on the server: MSSQL IIS Custom Server Software FTP Server Then there is configuration: Registering asp.net 4.0 Configuration files for server software (these can be put back from backup) Configuration if windows firewall. Thanks in advance

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  • Is Google Starting an SEO Company?

    For sometime now, there is speculation in the market, and among the many search engine optimization service providers that Google is about to launch their own SEO services. There are some people who claim that the SEO services would be announced by Google in May of 2010. Of course if there is any truth in this, then it would be really big news for the SEO industry.

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