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  • So You Want To Build a SPARC Cloud

    - by user12601629
    Did you ever wish you could get the industrial strength power of UNIX/RISC with the flexibility of cloud computing?  Well, now you can!  With recent advances from Oracle it's possible to build an incredibly high-performance, flexible, available virtualized infrastructure based on Solaris and SPARC.  Here's the recipe! Authored in collaboration across the Oracle "Systems Group" team, we now have a complete best practice guide for you.  Click below to download it: Best Practices for Building a Virtualized SPARC Computing Environment Inside you'll find recommendations for how and when to leverage technologies like: SPARC T4 OVM for SPARC hypervisor (version 2.2 and newer) Solaris 11 Ops Center 12c ZFS Storage Appliance Oracle network switches Based on following these best practices, you'll be able to construct a dynamic, virtualized infrastructure that allows for: Easy, GUI-based provisioning on new VMs Automated HA failover in the event of physical server failures Automatic load balancing across a cluster of VM hosts Complete end-to-end monitoring You should download this paper and check it out.  Even if you aren't planning on buying all new hardware, and instead want to transform some existing gear into a dynamic virtualized environment then this paper will give you concrete info on what to do and the trade-offs you'll make. Have fun getting started on your journey to build a SPARC cloud!

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  • j_security_check to SSO in different module under Oracle App Server?

    - by thebearinboulder
    I have an existing j2ee application running on Oracle App Server. It is targeted towards paying customers so the content is secured and a SSO module properly intercepts all requests for secured content. Now the company is adding a unbranded public-facing module with a number of unsecured pages. At one point the user is expected to register for a free account and log in to proceed further. Think doctors adding a public-facing site with information for potential patients, or lawyers adding a public-facing site with information for potential clients. There's some information on the session and the usual approach would be to authenticate the user, persist the session information using the now-known user id, invalidate the existing session (to prevent certain types of attacks), the reload the session information before returning to the user. I can't just persist it under the session id since that's about to change. The glitch is that the existing application already has an SSO module and I get a 404 error every time I try to direct to j_security_check. I've tried that, /sso/j_security_check, even http://localhost/sso/j_security_check, all without success. I noticed that an earlier question said that tomcat requires access to a secured page before j_security_check is even visible. I don't know if that's the case with Oracle AS. Ideas? Or is the best approach to continue arguing that we have a different user base so it would be better to handle authentication in our own module anyway?

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  • OBIEE Capacity Planning

    - by THE
    I can not even recall how many times I was asked by a customer what size the machine should be bought to run our Software. Unfortunately Tech Support is not even the right address to answer that question, as a purchase decision is closely tied to the answer. Hence, Tech Support has been limited to the answer: "The biggest machine you can afford" . Many Customers were unhappy with that and have tried to get us to be more precise and that causes a lot of explanation and lengthy discussion. In the end no one is wiser or happier.  Therefore I am happy to report that at least for OBIEE the decision has just been made a whole lot easier. Have a look at the note Oracle BI EE 11g Architectural Deployment: Capacity Planning (Doc ID 1323646.1) The document attached to that note gives you a good overview for teh sizing of the machines that Oracle recommends to run OBIEE (be it a small installation or a bigger distributed installation) If you have any more questions about this topic and what machines we recommend, then get in contact with  Oracle Consulting or speak to your sales representative.

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  • E????/B2C????????

    - by Tatsuya Sugi
    ??????????????????????????????? ???????????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????/???????????? ???????????????? ???????????????????????????????????????????????????IT????(??????/CPU/?? ?)??????????????????? ??????????????????????HW??????????? ???????????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????????????????? ??????????????????????????????IT???????????????????????????????????????? ???????????? ??????????????????·???????? ?????????????? ????????????????IT?????????? ??????????????????! ???????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????·???????????????????????????????????????????? ????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????IT???????????? ????????????????????????????????????????????????????????? ?????????????? ??????????? ?????????????????????? ????? “??” ? “??” ???????????????????????????????????????????? ??????????????????·??????????????????PC/????·??????????????????????????????????·????????????????????????"??"??????????????????????????????????????????????????"??"????????????????????????????????????????????????????????·??????????Oracle Coherence ??????? ?????????·????????????????????????????????????????????????????????(????????????)?????????????????????????????????????????????????????????????????? ???????????????!- ??1 ???????????????!- ??2 ???: ?????????????????????? ??????????????????????????????????????????????????????????????????????? ???????????????????????(??????????????????????????)????????????????????????????? Oracle Coherence ?????????Java????????·?????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????? ????????????·??????????????????? ?????????????? ????·??????? 24??365????? ????????????????????????????????????????????????????????????????Oracle Coherence ????????????????? 1. ???????????? ????????????????????????????????????·?????????????????????????????????????????????????????????????? 2. ???????????????????? ???·??????????????????????????????·????????????????????????????????????????????????? 3. ??????/???????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????

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  • 2013?1?~2??OTN????????

    - by OTN-J Master
    ?????????????????????? ??????????????????????????????????????????????????????~??????????????!??????????????????????????????(??????????????)12?13?????????????????????????????????????????OTN Twitter????????????¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?2013?1??????? ?96? ????! ???????? -????????????????????¦ ??: 2013?1?16?(?)18:30 ~20:00 ¦ ??: ?????? ???????????? ??????????????????1??????????????????????????????????????????????????????????????????????????????????????????????????>> ??????? ????!!??????? ?1? [????] ?90?????! Oracle Database???????????????? ¦ ??: 2013?1?16?(?)18:30 ~20:00 ¦ ??: ?????????? ???? ??????? ??????????????????????????··????????????????????????????????????????????????????? ???????????????????????????????????Oracle Database??????????????????????????????????????????????????? >> ??????? ¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?¦?2013?2??????? WebLogic Server 12c Forum 2013~ Java EE???????WebLogic????????? ~¦ ??: 2013?2?1?(?)13:30~17:30¦ ??: ??????????????????????WebLogic Server?????????????·???????????Java EE 6??????2012?10????Oracle OpenWorld????WebLogic Server????????????WebLogic????????????????????????????????Java EE???????????·???????Java EE????????????Java?????????? ???????????????????????????????????????????Java EE????????????????????????????????????????????Candy?????????????????????!>> ???????  

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  • ????????! ?????????????????JRockit Flight Recorder????|WebLogic Channel|??????

    - by ???02
    ???????????????????????????????????????WebLogic Server????????·??????????????????????????????????????????????WebLogic Server????????????????????????????????????????????????????????????????????????JRockit Flight Recorder???WebLogic Server????????????????????????????????????????????????????????????????????????????????????????(???)?????????????????――????????JRockit Flight Recorder ???????????·?????????????????????????????????????????????????????????????????????????????????? ????Java?????(JVM:Java Virtual Machine)??????????????????????????????????·??????????????????·?????????????????????????????????·???·????????????????????????????????????????????·?????JVM????????????????????????????????????????????????????????????????????????????????????????????? ???JVM?????????????·??????(Out of Memory Error)????????????????·???????????·??????(GC)?????????????????????????????????????????????????????????JVM?????????GC???????????????????????????????????????????????? ???????????????????2010?7?????????WebLogic Server Enterprise Edition 11g R1 Patch Set 2???????????????????JRockit Flight Recorder????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????????OS?????????·?????CPU??????????????????????JVM?????????JVM?????????·????????????·??????????????????·????????JVM?CPU????????·?????????·????JIT?????????????????Java????????·???????/???????????????/????????????WebLogic Server????????????EJB?JDBC?Web?????JTA?????????????????????????????? ??WebLogic Server??????????????????????????JRockit Runtime Analyzer??????????Runtime Analyzer?????????????????????????????????????????WebLogic Server?????????????????????????????????JRockit Flight Recorder?????????????????????????????????????????????? JRockit Flight Recorder???????????????????????????????????????????????????????? ???Java EE???????????????????????????????????????????????????JVM????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????JRockit Flight Recorder????JVM(JRockit)?????????????????????????????????????????????????????????????3%?????????????????????????????????????????????????????????????????????????? ????????JRockit Flight Recorder?????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????? JRockit Flight Recorder????????????????????(????????????????????????)??????????????????????????(???????·????)??????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ???????JRockit Flight Recorder??????????????????????????????????????????·?????????????????????????????????????(?????GUI????Oracle JRockit Mission Control????)????????·??????????????????????????????JRockit Flight Recorder????????????????????? ??????????????????????JRockit Flight Recorder?WebLogic Server Enterprise Edition???????????WebLogic Server?????????????????????????????????????????????????????????????????????????????????????????????????? ??????????JRockit Flight Recorder????????????????????????????????????? ????????JRockit Flight Recorder??????????????????????????????????????????·?????????????????JRockit Mission Control??????????????????????????????????????? ?????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????1????????????????????????????????????Thread Parked????????????????????????????????????????????Thread Parked????????????????????????????? ???JRockit Flight Recorder?JDBC??????????????????SQL?????????????????????????????????? ??????·???????????????????????????JRockit Flight Recorder?????????1???????????SLA?????? JRockit Flight Recorder????????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????JRockit Flight Recorder???????????????????????????????????SLA(Service Level Agreement)?????????????????????????????????????????????????????????????????????????????????????????? ????????????JRockit Flight Recorder???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder????????????1???JRockit Flight Recorder????????????????? ????????JRockit Flight Recorder?????????????????????????????????????????????????? ???JRockit Flight Recorder??????????????????1??????! ?????????????????????????????????3????????????????????????????6??????????????????13???????????????????????????????????????????????????????20???????????????????????35???????????????38?????????????????????????? ???????JRockit Flight Recorder???????????????????????????1??????! ??????????????????JRockit Flight Recorder??????????????????????3???????????????????18???????????????21?????????????????????????? ??????????????JRockit Flight Recorder????????????????????????????????????????JRockit Flight Recorder???????????????????????????????????????????????????JRockit Flight Recorder???????????? ??????????????????·???????????????????????JRockit Flight Recorder???????????????????????????? ???????????????????????????????――??????????????????? ???????????JRockit Flight Recorder??????2????1?????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????JRockit Flight Recorder???????????????????????????????????????????????????????????????????SIer???????――???????/???????????????? JRockit Flight Recorder????????????????????IT?????????SIer????????????? ??????????????????????????SIer?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????(???????)?????????????????????????????????????????????????????????????????????????? ???JRockit Flight Recorder??????????????????????????????????????????????????????????????????????????????????????????/????????????????????????????????????????*   *   * ???????WebLogic Server Enterprise Edition???????????????????JRockit Flight Recorder????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????WebLogic Server?????????????JVM Oracle JRockit??? ???? ···???JVM?Oracle JRockit??????????????????????????JRockit Flight Recorder????????????????? ?????45???????????????????????????????????? ?WMV?? ?MP4??

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  • ??????????/??????????????|WebLogic Channel|??????

    - by ???02
    WebLogic Server???????????????????????????????????????????????????????????????????????????1???????????????????????????????????????????????????WebLogic Server???????????????????????????????????????????????????????????????????????·?????????????????????·??????????????????????????????????????????????????2011?11????????Oracle DBA & Developers Days 2011??????????????????????????WebLogic Server??????????????????WebLogic Server???????????????????????????????????????????????????·?????????????????????????????2??????????????????????????????????????????????·??????????(???)?WebLogic Server?????????????????????? WebLogic Server????????????????????????????OS???JVM???WebLogic Server????????????????5????????????????WebLogic Server?????????????????????????????????????? ????????·????????????????????WebLogic Server???????????????? ?????????????????????????????????????Listen????????????????Listen????????Muxer??????????????·????·????????????????????????????????????????·????????????????·?????????????????????????????????????????????????????????????????????????????????JDBC?????????????????????????????????????¦???????????·??????????――?????·??????·???????????WebLogic????? ?????????????????????·?????????????????????????3????????????1????????·?????????????¦????????????! ?????????????????JRockit Flight Recorder?????????1??????????????――????????????????? 1?????????????????? ???????????????????????????????????????????????????????·????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????CPU?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????¦????????????WebLogic Server - ???????·?????? ????????????????????????WebLogic Server?????????????????????????????????????????????????????????????3??? ??????????????????????????(????????)?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??3?????????????????????????????????????????????????????????????????????? ????????????50~600???????????????100~500???????????????????????????????????????????????300??????????????????????200?400??????????????????????????? ???50?100???????????????????????????????????????????????????????????????????????????????????????????500?600???????????????????????????????????????????????????????????????? ??????????????????????????????50?100????????????500?600???????????????????100~500?????????????????????????????????????????200~400????????????????????????????? ???????????????????????????????????????????????????????????????????"????????"??????????????????????????JDBC?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????¦????WebLogic Server(JRockit) - ????????????????????????????????2???????????????――???????? ? ?????????????????? 2???????????????????????????????????????????????????????????????????????????????????????????????????????????1???????????400??????(???????????????????????????????domain.xsd????????????????????????????????????????)? ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????Dweblogic.SelfTuningThreadPoolSizeMin={???????}Dweblogic.SelfTuningThreadPoolSizeMax={???????}?????????????????<server>  <name>MANAGED_SRV</name>  <self-tuning-thread-pool-size-min>{???????}</self-tuning-thread-pool-size-min>  <self-tuning-thread-pool-size-max>{???????}</self-tuning-thread-pool-size-max>  ...?...</server> ???????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????¦????????????WebLogic Server - ????????/???? ?????1?????????????·???????????????????????????????????????????????????·??????????????????????????????????·?????????????0~2????????????????????????????????????????????????????????????????????????????????????????·??????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????·??????????????????????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????????????·???????????? ???????????????????????????????????????????????????????????????????????·??????????????????????????????? ????????????????WebLogic Server??????????????????????????????????????????????????????????????????????????????????????????????????????????????·?????????????? ??????????????????????????2????????·??????????????????????2?????????????¦Oracle DBA & Developers Days 2011????????????????????WebLogic Server??????????????¦????·????Oracle WebLogic Server 12c Forum - ????????Java??????????? -??2012?1?25?13:30~17:00 ?? ????????????13F?????

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  • ??OSW (OSWatcher Black Box) ????

    - by Feng
       OSWatcher Black Box, ??OSW,?oracle???????????????,?????OS??????????OS??????????,??CPU/Memory/Swap/Network IO/Disk IO?????? +++ ????????OSW? OSW?????????,????????????????,???mrtg, cacti, sar, nmon, enterprise manger grid control. ????OSW?????: 1. ???????,???????2. ???????,????CPU,???????????3. ???????,????????????????????????OS? ???????OS???,??OS?????,?????????????;??????????????????????,???????. ???????,????????:?????????,??????????,????????????(root cause),?????????????????????????,OSW??????,??????: 1. ??????????OS??????????????????????????OSW??,?????????OS??,??????DB/???? 2. ??ORACLE Database Performance???,?????????????OS??????OS?????????????Swapping,???????????????,?????????,???AWR?????????latch/mutex?????? 3. ??????????????AWR??????????,top5??????????;?CPU,??,Swap, Disk IO?????????????OSW??????????,????????????????????????OSW???,??????????????? 4. ?????ORA-04030?????CJQ0, P00X, J00X?????????,???????OSW,???????????????????OS????????? 5. ????server process??hung?,??????OSW????????????????suspend???,?????????CPU/Memory? 6. ??Listener hung???,?????OSW??????????????? 7. Login Storm??:????????????,????,????ASH,AWR????????????????OSW?ps?????,??????, oracle ?server process????????? ???,OSW????????????????????OS?????????????,??????DBA???OSW??????????????OSW,????DB Performance????,????????OSW???? +++ ?????OSW??????: 1. ??????????????,???????,???????? 2. OSW???????? OSW??????????????OS???????,??ps, vmstat, netstat, mpstat, top;????????????????? ?????????CPU, Disk IO, Disk Space, Memory;???????????????,??????????????????????????,??OSW????????:?????????,CPU????90%??;???free space???????????????????????????,??OSW????????? +++ ????????UNIX/LINUX???/??OSW: 1. ???301137.1???OSW 2. ????????(/tmp??),??????????root?? $ tar xvf osw.tar 3. ?? $ nohup ./startOSWbb.sh 60 48 gzip & ????????,??OSW,????60???????,???????48?????(??????????),???????gzip?????? 4. ????? $ ./stopOSWbb.sh ?????????archive???? ????????????????????OSW???????,???????

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  • How do I fix Internet Explorer / Firefox differences in Oracle JD Edwards Enterprise?

    - by CT
    Our company uses Oracle's JD Edwards Enterprise to do accounting work. We have an application consultant working for us to just deal JD Edwards but he is of non-technical background so only helps in application-specific support. All of our users should use IE 7 for JDE. About 15-20% of those users have problems which cause them to not be able to use IE 7. So those problematic users use firefox. For the most part firefox works fine but there are a few issues. Some menus / options within JDE that are present in IE 7 are not present in firefox. If I could get all of our users working under IE 7, all the firefox issues would be mute points. I have cross referenced Internet Options settings from a working IE 7 user and a non-working IE 7 user. All settings seem to be mirrored. I'm not sure how to go about continuing to troubleshoot this issue. So not only answers but just suggestive ideas for attack would be appreciated. Thanks

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  • Focusable EditText inside ListView

    - by Joe
    I've spent about 6 hours on this so far, and been hitting nothing but roadblocks. The general premise is that there is some row in a ListView (whether it's generated by the adapter, or added as a header view) that contains an EditText widget and a Button. All I want to do is be able to use the jogball/arrows, to navigate the selector to individual items like normal, but when I get to a particular row -- even if I have to explicitly identify the row -- that has a focusable child, I want that child to take focus instead of indicating the position with the selector. I've tried many possibilities, and have so far had no luck. layout: <ListView android:id="@android:id/list" android:layout_height="fill_parent" android:layout_width="fill_parent" /> Header view: EditText view = new EditText(this); listView.addHeaderView(view, null, true); Assuming there are other items in the adapter, using the arrow keys will move the selection up/down in the list, as expected; but when getting to the header row, it is also displayed with the selector, and no way to focus into the EditText using the jogball. Note: tapping on the EditText will focus it at that point, however that relies on a touchscreen, which should not be a requirement. ListView apparently has two modes in this regard: 1. setItemsCanFocus(true): selector is never displayed, but the EditText can get focus when using the arrows. Focus search algorithm is hard to predict, and no visual feedback (on any rows: having focusable children or not) on which item is selected, both of which can give the user an unexpected experience. 2. setItemsCanFocus(false): selector is always drawn in non-touch-mode, and EditText can never get focus -- even if you tap on it. To make matters worse, calling editTextView.requestFocus() returns true, but in fact does not give the EditText focus. What I'm envisioning is basically a hybrid of 1 & 2, where rather than the list setting if all items are focusable or not, I want to set focusability for a single item in the list, so that the selector seamlessly transitions from selecting the entire row for non-focusable items, and traversing the focus tree for items that contain focusable children. Any takers?

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  • Strange behaviour when posting CGEvent to PSN

    - by Ben Packard
    If I set up a loop that posts some keyboard events to a PSN, I find that it works fine except for when first launched. The event only seems to post when i do something with the mouse manually - even just moving it slightly. Here's the details, if they help. An external application has a list box of text lines, which I am reading by posting copy commands (and checking the pasteboard). Unfortunately this is my only way to get this text. Sometimes, the application pulls focus away from the list, which I can detect. When this happens, the most reliable way to return focus is by sending a mouse event to click on a text field directly above the list, then send a 'tab' keyboard event to shift the focus onto the list. So at launch, the loop runs fine, scrolling down the list and copying the text. When focus is shifted away, its is detected fine, and the events are sent to move focus back to the list. But nothing seems to happen. The loop continues detecting that focus has changed, but the events only work once I move the mouse. Or even just use the scroll wheel. Strange. Once this has happened the first time, it works fine - each time focus moves, the PSN events switch it back without me having to do anything at all. Here's the code that runs in the loop - verified as working: //copy to pasteboard - CMD-V e3 = CGEventCreateKeyboardEvent(NULL, (CGKeyCode)8, true); CGEventSetFlags(e3, kCGEventFlagMaskCommand); CGEventPostToPSN(&psn, e3); CFRelease(e3); e4 = CGEventCreateKeyboardEvent(NULL, (CGKeyCode)8, false); CGEventPostToPSN(&psn, e4); CFRelease(e4); //move cursor down e1 = CGEventCreateKeyboardEvent(NULL, (CGKeyCode)125, true); CGEventPostToPSN(&psn, e1); CFRelease(e1); e2 = CGEventCreateKeyboardEvent(NULL, (CGKeyCode)125, false); CGEventPostToPSN(&psn, e2); CFRelease(e2); And here's where I switch focus, also working (except when first required): //click in text input box - point is derived earlier e6 = CGEventCreateMouseEvent(NULL, kCGEventLeftMouseDown, point, 0); CGEventPostToPSN(&psn, e6); CFRelease(e6); e7 = CGEventCreateMouseEvent(NULL, kCGEventLeftMouseUp, point, 0); CGEventPostToPSN(&psn, e7); CFRelease(e7); //press tab key to move to chat log table CGEventRef e = CGEventCreateKeyboardEvent(NULL, (CGKeyCode)48, true); //CGEventPost(kCGSessionEventTap, e); CGEventPostToPSN(&psn, e); CFRelease(e); CGEventRef e11 = CGEventCreateKeyboardEvent(NULL, (CGKeyCode)48, false); CGEventPostToPSN(&psn, e11); CFRelease(e11);

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  • Using BPEL Performance Statistics to Diagnose Performance Bottlenecks

    - by fip
    Tuning performance of Oracle SOA 11G applications could be challenging. Because SOA is a platform for you to build composite applications that connect many applications and "services", when the overall performance is slow, the bottlenecks could be anywhere in the system: the applications/services that SOA connects to, the infrastructure database, or the SOA server itself.How to quickly identify the bottleneck becomes crucial in tuning the overall performance. Fortunately, the BPEL engine in Oracle SOA 11G (and 10G, for that matter) collects BPEL Engine Performance Statistics, which show the latencies of low level BPEL engine activities. The BPEL engine performance statistics can make it a bit easier for you to identify the performance bottleneck. Although the BPEL engine performance statistics are always available, the access to and interpretation of them are somewhat obscure in the early and current (PS5) 11G versions. This blog attempts to offer instructions that help you to enable, retrieve and interpret the performance statistics, before the future versions provides a more pleasant user experience. Overview of BPEL Engine Performance Statistics  SOA BPEL has a feature of collecting some performance statistics and store them in memory. One MBean attribute, StatLastN, configures the size of the memory buffer to store the statistics. This memory buffer is a "moving window", in a way that old statistics will be flushed out by the new if the amount of data exceeds the buffer size. Since the buffer size is limited by StatLastN, impacts of statistics collection on performance is minimal. By default StatLastN=-1, which means no collection of performance data. Once the statistics are collected in the memory buffer, they can be retrieved via another MBean oracle.as.soainfra.bpel:Location=[Server Name],name=BPELEngine,type=BPELEngine.> My friend in Oracle SOA development wrote this simple 'bpelstat' web app that looks up and retrieves the performance data from the MBean and displays it in a human readable form. It does not have beautiful UI but it is fairly useful. Although in Oracle SOA 11.1.1.5 onwards the same statistics can be viewed via a more elegant UI under "request break down" at EM -> SOA Infrastructure -> Service Engines -> BPEL -> Statistics, some unsophisticated minds like mine may still prefer the simplicity of the 'bpelstat' JSP. One thing that simple JSP does do well is that you can save the page and send it to someone to further analyze Follows are the instructions of how to install and invoke the BPEL statistic JSP. My friend in SOA Development will soon blog about interpreting the statistics. Stay tuned. Step1: Enable BPEL Engine Statistics for Each SOA Servers via Enterprise Manager First st you need to set the StatLastN to some number as a way to enable the collection of BPEL Engine Performance Statistics EM Console -> soa-infra(Server Name) -> SOA Infrastructure -> SOA Administration -> BPEL Properties Click on "More BPEL Configuration Properties" Click on attribute "StatLastN", set its value to some integer number. Typically you want to set it 1000 or more. Step 2: Download and Deploy bpelstat.war File to Admin Server, Note: the WAR file contains a JSP that does NOT have any security restriction. You do NOT want to keep in your production server for a long time as it is a security hazard. Deactivate the war once you are done. Download the bpelstat.war to your local PC At WebLogic Console, Go to Deployments -> Install Click on the "upload your file(s)" Click the "Browse" button to upload the deployment to Admin Server Accept the uploaded file as the path, click next Check the default option "Install this deployment as an application" Check "AdminServer" as the target server Finish the rest of the deployment with default settings Console -> Deployments Check the box next to "bpelstat" application Click on the "Start" button. It will change the state of the app from "prepared" to "active" Step 3: Invoke the BPEL Statistic Tool The BPELStat tool merely call the MBean of BPEL server and collects and display the in-memory performance statics. You usually want to do that after some peak loads. Go to http://<admin-server-host>:<admin-server-port>/bpelstat Enter the correct admin hostname, port, username and password Enter the SOA Server Name from which you want to collect the performance statistics. For example, SOA_MS1, etc. Click Submit Keep doing the same for all SOA servers. Step 3: Interpret the BPEL Engine Statistics You will see a few categories of BPEL Statistics from the JSP Page. First it starts with the overall latency of BPEL processes, grouped by synchronous and asynchronous processes. Then it provides the further break down of the measurements through the life time of a BPEL request, which is called the "request break down". 1. Overall latency of BPEL processes The top of the page shows that the elapse time of executing the synchronous process TestSyncBPELProcess from the composite TestComposite averages at about 1543.21ms, while the elapse time of executing the asynchronous process TestAsyncBPELProcess from the composite TestComposite2 averages at about 1765.43ms. The maximum and minimum latency were also shown. Synchronous process statistics <statistics>     <stats key="default/TestComposite!2.0.2-ScopedJMSOSB*soa_bfba2527-a9ba-41a7-95c5-87e49c32f4ff/TestSyncBPELProcess" min="1234" max="4567" average="1543.21" count="1000">     </stats> </statistics> Asynchronous process statistics <statistics>     <stats key="default/TestComposite2!2.0.2-ScopedJMSOSB*soa_bfba2527-a9ba-41a7-95c5-87e49c32f4ff/TestAsyncBPELProcess" min="2234" max="3234" average="1765.43" count="1000">     </stats> </statistics> 2. Request break down Under the overall latency categorized by synchronous and asynchronous processes is the "Request breakdown". Organized by statistic keys, the Request breakdown gives finer grain performance statistics through the life time of the BPEL requests.It uses indention to show the hierarchy of the statistics. Request breakdown <statistics>     <stats key="eng-composite-request" min="0" max="0" average="0.0" count="0">         <stats key="eng-single-request" min="22" max="606" average="258.43" count="277">             <stats key="populate-context" min="0" max="0" average="0.0" count="248"> Please note that in SOA 11.1.1.6, the statistics under Request breakdown is aggregated together cross all the BPEL processes based on statistic keys. It does not differentiate between BPEL processes. If two BPEL processes happen to have the statistic that share same statistic key, the statistics from two BPEL processes will be aggregated together. Keep this in mind when we go through more details below. 2.1 BPEL process activity latencies A very useful measurement in the Request Breakdown is the performance statistics of the BPEL activities you put in your BPEL processes: Assign, Invoke, Receive, etc. The names of the measurement in the JSP page directly come from the names to assign to each BPEL activity. These measurements are under the statistic key "actual-perform" Example 1:  Follows is the measurement for BPEL activity "AssignInvokeCreditProvider_Input", which looks like the Assign activity in a BPEL process that assign an input variable before passing it to the invocation:                                <stats key="AssignInvokeCreditProvider_Input" min="1" max="8" average="1.9" count="153">                                     <stats key="sensor-send-activity-data" min="0" max="1" average="0.0" count="306">                                     </stats>                                     <stats key="sensor-send-variable-data" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="monitor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                 </stats> Note: because as previously mentioned that the statistics cross all BPEL processes are aggregated together based on statistic keys, if two BPEL processes happen to name their Invoke activity the same name, they will show up at one measurement (i.e. statistic key). Example 2: Follows is the measurement of BPEL activity called "InvokeCreditProvider". You can not only see that by average it takes 3.31ms to finish this call (pretty fast) but also you can see from the further break down that most of this 3.31 ms was spent on the "invoke-service".                                  <stats key="InvokeCreditProvider" min="1" max="13" average="3.31" count="153">                                     <stats key="initiate-correlation-set-again" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="invoke-service" min="1" max="13" average="3.08" count="153">                                         <stats key="prep-call" min="0" max="1" average="0.04" count="153">                                         </stats>                                     </stats>                                     <stats key="initiate-correlation-set" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="sensor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                     <stats key="sensor-send-variable-data" min="0" max="0" average="0.0" count="153">                                     </stats>                                     <stats key="monitor-send-activity-data" min="0" max="0" average="0.0" count="306">                                     </stats>                                     <stats key="update-audit-trail" min="0" max="2" average="0.03" count="153">                                     </stats>                                 </stats> 2.2 BPEL engine activity latency Another type of measurements under Request breakdown are the latencies of underlying system level engine activities. These activities are not directly tied to a particular BPEL process or process activity, but they are critical factors in the overall engine performance. These activities include the latency of saving asynchronous requests to database, and latency of process dehydration. My friend Malkit Bhasin is working on providing more information on interpreting the statistics on engine activities on his blog (https://blogs.oracle.com/malkit/). I will update this blog once the information becomes available. Update on 2012-10-02: My friend Malkit Bhasin has published the detail interpretation of the BPEL service engine statistics at his blog http://malkit.blogspot.com/2012/09/oracle-bpel-engine-soa-suite.html.

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  • Unique Business Value vs. Unique IT

    - by barry.perkins
    When the age of computing started, technology was new, exciting, full of potential and had a long way to grow. Vendor architectures were proprietary, and limited in function at first, growing in capability and complexity over time. There were few if any "standards", let alone "open standards" and the concepts of "open systems", and "open architectures" were far in the future. Companies employed intelligent, talented and creative people to implement the best possible solutions for their company. At first, those solutions were "unique" to each company. As time progressed, standards emerged, companies shared knowledge, business capability supplied by technology grew, and companies continued to expand their use of technology. Taking advantage of change required companies to struggle through periodic "revolutionary" change cycles, struggling through costly changes that were fraught with risk, resulted in solutions with an increasingly shorter half-life, and frequently required altering existing business processes and retraining employees and partner businesses. The pace of technological invention and implementation grew at an ever increasing rate, making the "revolutionary" approach based upon "proprietary" or "closed" architectures or technologies no longer viable. Concurrent with the advancement of technology, the rate of change in business increased, leading us to the incredibly fast paced, highly charged, and competitive global economy that we have today, where the most successful companies are companies that are good at implementing, leveraging and exploiting change. Fast forward to today, a world where dramatic changes in business and technology happen continually, a world where "evolutionary" change is crucial. Companies can no longer afford to build "unique IT", nor can they afford regular intervals of "revolutionary" change, with the associated costs and risks. Human ingenuity was once again up to the task, turning technology into a platform supporting business through evolutionary change, by employing "open": open standards; open systems; open architectures; and open solutions. Employing "open", enables companies to implement systems based upon technology, capability and standards that will evolve over time, providing a solid platform upon which a company can drive business needs, requirements, functions, and processes down into the technology, rather than exposing technology to the business, allowing companies to focus on providing "unique business value" rather than "unique IT". The big question! Does moving from "older" technology that no longer meets the needs of today's business, to new "open" technology require yet another "revolutionary change"? A "revolutionary" change with a short half-life, camouflaging reality with great marketing? The answer is "perhaps". With the endless options available to choose from, it is entirely possible to implement a solution that may work well today, but in 5 years time will become yet another albatross for the company to bear. Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution. There is no such thing as a "1 size fits all" IT solution for business. If all companies implemented business solutions based upon technology that required, or forced the same business processes across all businesses in an industry, it would be extremely difficult to show competitive advantage through "unique business value". It would be equally difficult to "evolve" to meet or exceed business needs and keep up with today's rapid pace of change. How does one ensure that they do not jump from one trap directly into another? Or to put it positively, there are solutions available today that can address these challenges and issues. How does one ensure that the buying decision of today will serve the business well for years into the future? Intelligent & Informed decisions - "buying right" In a previous blog entry, we discussed the value of linking tactical to strategic The key is driving the focus to what is best for your business, handling today's tactical issues while also aligning with a roadmap/strategy that is tightly aligned with your strategic business objectives. When considering the plethora of possible options that provide various approaches to solving today's complex business problems, it is extremely important to ensure that vendors supplying those options, focus on what is best for your business, supplying sufficient information, providing adequate answers to questions, addressing challenges, issues, concerns and objections honestly and openly, and focus on supplying solutions that are tailored for, and deliver the most business value possible for your business. Here are a few questions to consider relative to the proposed options that should help ensure that today's solution doesn't become tomorrow's problem. Do the proposed solutions: Solve the problem(s) you are trying to address? Provide a solid foundation upon which to grow/enhance your business? Provide tactical gains that align with and enable your strategic business goals/objectives? Provide an infrastructure that can be leveraged with subsequent projects? Solve problems for the business overall, the lines of business, or just IT? Simplify your current environment Provide the basis for business: Efficiency Agility Clarity governance, risk, compliance real time business visibility and trend analysis Does your IT staff have the knowledge/experience to successfully manage the proposed systems once they are deployed in production? Done well, you will be presented with options tailored to your business, that enable you to drive the "unique business value" necessary to help your business stand out from others, creating a distinct competitive advantage, delivering what your customers need, when they need it, so you can attract new customers, new business, and grow top line revenue, all at a cost that provides a strong Return on Investment/Return on Assets. The net result is growth with managed cost providing significantly improved profit margin and shareholder value.

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  • The JDEdwards EnterpriseOne PreSales University

    - by Julien Haye
    Istanbul NOV 5-9 Wednesday, NOV 7 - It is raining outside and I am sitting in my hotel room (#106) in Istanbul and create my first blog entry. Today this blog was enabled and I am excited to have the ability to share my (first) thoughts with the EMEA JDE Partner Community. I am here in Istanbul because we are currently running the JDEdwards PreSales University Event series. This PreSales University is an established event series which we deliver the fifth time now and the first time in the ECEMEA region. Delegates value the openness and competence from the Product Strategy and Product Development Team from Denver and India. Together with the regional Oracle PreSales team we had very valuable discussions around product features and functions and about the business value of the new delivered applications and tools. Additionally the event provides endless opportunities to exchange ideas with other JD Edwards Partner and the Oracle PreSales Team. With its focus on sharing and learning, best practice, user experience and transforming technologies, delegates will leave this event with an abundance of new ideas and best practices to try for your coming projects and existing customer implementations. A day out of the office gives delegates a chance to gain a new perspective on their business processes. Everybody sees better ways of working just by being immersed in an environment where the focus is on using products more effectively. Apps Track: Highly concentrated participants in Istanbul listening to Jeff Erickson presenting the news about OneView Reporting. Jeff: We believe “The things you said”. The event is organized into two tracks, one for Apps and one for Tech. Everybody was able to learn new features and functions and how to position this products. The focus was on the new Apps release 9.1 and Tools Release 9.1.2 and their Value Propositions. For all topics hands-on exercises has been given to the participants. Even very experienced senior consultants did learn a lot from this event. In total we have 55 people registered and we still have some more content to deliver. By the way: Istanbul is a nice place to be. I already booked my next trip to this beautiful city. In two weeks we deliver the JD Edwards EECIS Executive Forum again in Istanbul. Once again a tough Agenda. I will let you know if I had the ability to have a walk outside and see a bit more of this beautiful city. At least I expect to have a different room number. Many greetings Hartmut WieseOracle Alliances & Channels EMEA

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  • Customizing Spaces UI

    - by vijaykumar.yenne
    In most common scenarios we stumble up on use cases to customize the Web center spaces UI. Is the Spaces UI customizable? What is the extent to which we can customize? How do i customize it? These are some questions that developers/architects normally come across. Well to clear the air, OOTB spaces comes with some default "site templates" and it also gives a flexibility to create custom site templates suiting the organization needs. The site templates concept has been introduced in the latest PS1 release of webcenter and to customize/create the the new site template, we have to leverage the Extend Spaces Project available on OTN. You could download the the project from here. Also there is white paper available on what all can be customized/extended from spaces perspective listed here . There is a specific details outlined on how to create custom site template in the Customizing Site Template white paper. One of the things the white paper high lights is "While you can create new site templates and modify the sample site templates but you cannot modify either of the out-of-the-box site templates ie the default and maximized. So if my need is to either increase the size of header to fit in a bigger logo or introduce couple of extra links on the default/maximized lay out how do i achieve this? All you need to do is customize the OOTB shell (shell-config.xml). 1. Copy the shell config's available in the Source Files Directory of the extended spaces unzipped directory into the CustomSite Template Project ExtendWebCenterSpaces\CustomSiteTemplate\custom\oracle\webcenter\webcenterapp\metadata\shell 2. Modify the appropriate shell 3. Deploy the CustomSite Template as ADF Jar 4. ensure you have the profile dependency on the aboproject int he custom webcenter spaces project 5. Deploy the Spaces Extension on the Webcenter Spaces Instance. (Details in the first white paper). You should see the changes immediately. eg: In the default shell, i have changed the height from 30 to 60 to increase the header size height="60" This is what i get to see : If you have worked on the R1 release time frame, where you created a custom shell/chrome, how do we make them compatible and make it available in the Spaces PS1 instance? All you need to do is the following: 1. Copy the custom shell in to the shell directory of the custom site template project 2. Register the shell with WCSiteTemplates.xml available in the same project. Eg : Yo can add the below entry pagePath="/oracle/webcenter/webcenterapp/view/templates/MyShellTemplate.jspx" pageDefPath="/oracle/webcenter/webcenterapp/bindings/pageDefs/oracle_webcenter_webcenterapp_view_templates_WebCenterAppShellTemplatePageDef.xml" displayName="myShell" chromeLevel="myShell"/ Note : pagePath - Absolute path of the template JSPX file. This path must be unique. So you might have to do the following to get your custom chrome working absolutely fine with no problems at all: 1. Create a jspx page, say /custom/mysite/SiteTemplate.jspx 2. Include the the default jspx in the new site template like following SiteTemplate.jspx ------------------ 3. Add the newly created site template in the WCSiteTemplate.xml file like following - pagePath="/custom/mysite/SiteTemplate.jspx" pageDefPath="/oracle/webcenter/webcenterapp/bindings/pageDefs/oracle_webcenter_webcenterapp_view_templates_WebCenterAppShellTemplatePageDef.xml" displayName="myShell" chromeLevel="myShell"/

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  • JDBC Triggers

    - by Tim Dexter
    Received a question from a customer last week, they were using the new rollup patch on top of 10.1.3.4.1. What are these boxes for? Don't you know? Surely? Well, they are for ... that new functionality, you know it's in the user docs, that thingmabobby doodah. OK, I dont know either, I can have a guess but let me check first. Serveral IM sessions, emails and a dig through the readme for the new patch and I had my answer. Its not in the official documentation, yet. Leslie is on the case. The two fields were designed to allow an Admin to set a users context attributes before a connection is made to a database and for un-setting the attributes after the connection is broken by the extraction engine. We got a sample from the Enterprise Manager team on how they will be using it with their VPD connections. FUNCTION bip_to_em_user (user_name_in IN VARCHAR2) RETURN BOOLEAN IS BEGIN SETEMUSERCONTEXT(user_name_in, MGMT_USER.OP_SET_IDENTIFIER); return TRUE; END bip_to_em_user; And used in the jdbc data source definition like this (pre-process function): sysman.mgmt_bip.bip_to_em_user(:xdo_user_name) You, of course can call any function that is going to return a boolean value, another example might be. FUNCTION set_per_process_username (username_in IN VARCHAR2) RETURN BOOLEAN IS BEGIN SETUSERCONTEXT(username_in); return TRUE; END set_per_process_username Just use your own function/package to set some user context. Very grateful for the mail from Leslie on the EM team's usage but I had to try it out. Rather than set up a VPD, I opted for a simpler test. Can I log the comings and goings of users and their queries using the same pre-process text box. Reaching back into the depths of my developer brain to remember some pl/sql, it was not that deep and I came up with: CREATE OR REPLACE FUNCTION BIPTEST (user_name_in IN VARCHAR2, smode IN VARCHAR2) RETURN BOOLEAN AS BEGIN INSERT INTO LOGTAB VALUES(user_name_in, sysdate,smode); RETURN true; END BIPTEST; To call it in the pre-fetch trigger. BIPTEST(:xdo_user_name) Not going to set the pl/sql world alight I know, but you get the idea. As a new connection is made to the database its logged in the LOGTAB table. The SMODE value just sets if its an entry or an exit. I used the pre- and post- boxes. NAME UPDATE_DATE S_FLAG oracle 14-MAY-10 09.51.34.000000000 AM Start oracle 14-MAY-10 10.23.57.000000000 AM Finish administrator 14-MAY-10 09.51.38.000000000 AM Start administrator 14-MAY-10 09.51.38.000000000 AM Finish oracle 14-MAY-10 09.51.42.000000000 AM Start oracle 14-MAY-10 09.51.42.000000000 AM Finish It works very well, I had some fun trying to find a nasty query for the extraction engine so that the timestamps from in to out actually had a difference. That engine is fast! The only derived value you can pass from BIP is :xdo_user_name. None of the other server values are available. Connection pools are not currently supported but planned for a future release. Now you know what those fields are for and look for some official documentation, rather than my ramblings, coming soon!

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  • Validating Petabytes of Data with Regularity and Thoroughness

    - by rickramsey
    by Brian Zents When former Intel CEO Andy Grove said “only the paranoid survive,” he wasn’t necessarily talking about tape storage administrators, but it’s a lesson they’ve learned well. After all, tape storage is the last line of defense to prevent data loss, so tape administrators are extra cautious in making sure their data is secure. Not surprisingly, we are often asked for ways to validate tape media and the files on them. In the past, an administrator could validate the media, but doing so was often tedious or disruptive or both. The debut of the Data Integrity Validation (DIV) and Library Media Validation (LMV) features in the Oracle T10000C drive helped eliminate many of these pains. Also available with the Oracle T10000D drive, these features use hardware-assisted CRC checks that not only ensure the data is written correctly the first time, but also do so much more efficiently. Traditionally, a CRC check takes at least 25 seconds per 4GB file with a 2:1 compression ratio, but the T10000C/D drives can reduce the check to a maximum of nine seconds because the entire check is contained within the drive. No data needs to be sent to a host application. A time savings of at least 64 percent is extremely beneficial over the course of checking an entire 8.5TB T10000D tape. While the DIV and LMV features are better than anything else out there, what storage administrators really need is a way to check petabytes of data with regularity and thoroughness. With the launch of Oracle StorageTek Tape Analytics (STA) 2.0 in April, there is finally a solution that addresses this longstanding need. STA bundles these features into one interface to automate all media validation activities across all Oracle SL3000 and SL8500 tape libraries in an environment. And best of all, the validation process can be associated with the health checks an administrator would be doing already through STA. In fact, STA validates the media based on any of the following policies: Random Selection – Randomly selects media for validation whenever a validation drive in the standalone library or library complex is available. Media Health = Action – Selects media that have had a specified number of successive exchanges resulting in an Exchange Media Health of “Action.” You can specify from one to five exchanges. Media Health = Evaluate – Selects media that have had a specified number of successive exchanges resulting in an Exchange Media Health of “Evaluate.” You can specify from one to five exchanges. Media Health = Monitor – Selects media that have had a specified number of successive exchanges resulting in an Exchange Media Health of “Monitor.” You can specify from one to five exchanges. Extended Period of Non-Use – Selects media that have not had an exchange for a specified number of days. You can specify from 365 to 1,095 days (one to three years). Newly Entered – Selects media that have recently been entered into the library. Bad MIR Detected – Selects media with an exchange resulting in a “Bad MIR Detected” error. A bad media information record (MIR) indicates degraded high-speed access on the media. To avoid disrupting host operations, an administrator designates certain drives for media validation operations. If a host requests a file from media currently being validated, the host’s request takes priority. To ensure that the administrator really knows it is the media that is bad, as opposed to the drive, STA includes drive calibration and qualification features. In addition, validation requests can be re-prioritized or cancelled as needed. To ensure that a specific tape isn’t validated too often, STA prevents a tape from being validated twice within 24 hours via one of the policies described above. A tape can be validated more often if the administrator manually initiates the validation. When the validations are complete, STA reports the results. STA does not report simply a “good” or “bad” status. It also reports if media is even degraded so the administrator can migrate the data before there is a true failure. From that point, the administrators’ paranoia is relieved, as they have the necessary information to make a sound decision about the health of the tapes in their environment. About the Photograph Photograph taken by Rick Ramsey in Death Valley, California, May 2014 - Brian Follow OTN Garage on: Web | Facebook | Twitter | YouTube

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  • Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

    - by Applications User Experience
    Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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  • Knowledge Management Feedback

    - by Robert Schweighardt
    Did you know that you can provide feedback on Knowledge Management (KM) articles? It's nice to read a technical article that is well-written, the grammar and spelling are correct, the information is up to date, concise, to the point, easy to understand and it flows from one paragraph to another.  And though we always strive for a well-written article, it doesn't always come out that way. Knowledge Management articles are written by Oracle Support Engineers and we welcome your feedback.  Providing feedback helps to improve Oracle's Knowledge Base.  If you're reading a KM article and you have a comment, please let us know about it.  Maybe it's just to fix a spelling or grammatical error.  Maybe there's a broken link that needs to be fixed.  Maybe it's a suggestion to provide additional information.  Maybe the article contains incorrect information.  Maybe some information in the article is outdated.  Maybe something is not clear in the article.  Whatever it is, we want to hear about it.  We value your input! When you provide feedback it goes directly to the owner of the article.  The owner carefully reviews the comment and decides whether or not to implement it.  Most comments are implemented and we strive to implement them within a week!  For those comments that are not implemented, there is normally a good reason.  It may not be feasible to implement the suggestion or the suggestion may not be correct.  We don't take the decision lightly! So how do you provide feedback? Providing feedback on a KM article depends on whether you're a customer or an Oracle Employee. Customer 1. In the upper right hand corner of the article, click on the little +/- Rate this document icon: Note: The grayed out Comments (0) link will only show a number when there are open comments that are still being evaluated. 2. In the Article Rating window, complete as many of the following optional fields as you like and then click the Send Rating button: Rate the article as Excellent, Good or Poor Specify whether the article helped you or not Specify the ease of finding the article Provide whatever comments you have Employee The interface for Oracle Employees is a little bit different, there are more options. 1. The +/- Rate this document icon is also available to employees and is identical to what the customers have.  Please see Customer section above. 2. The Show document comments link shows all comments that have ever been submitted for the article 3. Employees have an additional way to submit a comment.  Click on the little + Add Comment icon: 4. Fill out the Add Comment fields and click the Add Comment button: We look forward to your feedback!

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  • Cutting-Edge Demos Coming to Collaborate12

    - by mvaughan
    Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:Calibri; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} By Kathy Miedema, Oracle Applications User Experience Are you building your Collaborate 2012 agenda? Leave room for a stop at the demogrounds while you’re in Las Vegas from April 22-26. In addition to several presentations on the Oracle user experience, the Applications User Experience (UX) team will be on the demo grounds with a new eye-tracking tool, as well as demos that showcase new user experience designs. Check out our cutting-edge technology, which we use to obtain feedback that helps improve the user experience of Oracle applications, and see what our next-generation designs are in the HCM and FIN user experiences.  Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:Calibri; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Photo by Martin Taylor – Oracle Applications User Experience An Apps UX team member demonstrates what happens during an eye-tracking test. The dots on the screen show were test participants were looking and how long they spent at each point in the page. The UX team will also be staffing an on-site lab at Collaborate. At on-site labs, conference participants can sign up to join customer feedback sessions on several different kinds of work flow designs, from HCM to FIN to CRM to mobile. The feedback UX team members collect helps inform and fine-tune the user experiences being designed for next-generation applications. At Collaborate12, for example, user experience designs around Help and organizational charts will be tested for usability. The Apps UX team brings on-site labs to many major user group conferences, including OpenWorld 2012 in October in San Francisco. Stay tuned to find out when our recruiters are ready to sign up participants, or leave a comment below to find out whether an on-site lab will be at your next conference. For information on the following presentations, which will be delivered by Apps UX team members, check the Usable Apps Events page. • The Fusion Applications User Experience: Transforming Work into Insight • Customizations Under the Covers – Making Fusion Applications Your Own • OAUG Fusion Middleware SIG (FMWSIG) • 18 Months with Fusion Applications – Stories From The Trenhes • PeopleTools Tips and Techniques

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  • Thoughts on ODTUG Kscope12

    - by thatjeffsmith
    The rodeo rocked! This wasn’t my first rodeo, and it wasn’t my first Kscope, but it was probably my favorite one. What is Kscope? It’s the annual conference for the Oracle Development Tools User Group. 1,000+ attendees from 20+ countries with an average Jeff Klout score of 65. I just made that metric and score up, but this conference attracts the best and brightest in the Oracle database space. I’m not just talking about the speakers either. The attendees are all top notch. They actively participate in sessions, make an effort to get to know their fellow conference mates, and often turn into volunteers and speakers. Developers that enjoy unit testing, understand the importance of modeling your data, and are eager to understand the Oracle CBO – these are traits that describe the ‘average’ ODTUG developer. 2012′s event was held in San Antonio. Yes, it was very hot. But this might have been the nicest Marriott property I’ve ever visited, and I’ve stayed at some nice ones in Hawaii and St. Thomas. They had free WiFi everywhere – the rooms, the Conference Center, the lobby, bars, everywhere. And it worked. The after hours events were very fun. I embarrassed myself several times, but that’s OK. The rodeo was an awesome event and the Thirsty Games experience was something I hope does not make it onto YouTube or Facebook — talking to you Chet Justice. I finally got to meet and spend some time with some folks I’ve always wanted to get to know better, @timothyjgorman, @alexgorbachev, @lj_dobson, @dschleis, @kentGraziano, @chriscmuir, @GaloBalda, @patch72, and many, many more! I even made some new friends thanks to the Mentor program and @carol_finn. 2013′s event will be in New Orleans. If you haven’t joined ODTUG or haven’t made it to Kscope, go ahead and mark your calendars. I had 3 presentations this year. Sunday’s was not a good performance, and I want to apologize to anyone who was there and was hoping for more. My Tips and Debugging sessions on Monday and Tuesday were more to my liking, and I enjoyed them as a presenter. I hope you enjoyed them as an attendee. I understand that my slidedecks were corrupted on the ODTUG site, and I’m working with the coordinator now to get those fixed ASAP. Apparently the 2 most well-received Tips was the /*CSV*/ formatting hint and recalling your previous SQL history via the keyboard. I’ll be doing a follow-up webinar with ODTUG in a few weeks for those members that weren’t able to see my Tips and Debugger sessions in San Antonio. I’ll be sure to post details on that here when I have the details. My next scheduled conference is Oracle Open World, and I may have a couple of shows after that to round out 2012.

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  • Do MORE with WebCenter - Webcast Overview & TIES Tour

    - by Michael Snow
    Today's post is from Michelle Huff, Senior Director, Product Management, Oracle WebCenter `````````````````  In case you missed it, I presented on a webcast yesterday focused on how you can “Do More with Oracle WebCenter – Expand Beyond Content Management.” As you may remember, we rebranded Oracle’s Enterprise Content Management (ECM) Suite, which some people knew by the wonderfully techie three-letter acronyms -- UCM, URM & IPM -- to Oracle WebCenter Content last year. Since it’s a unified ECM platform, I’ve seen many customers over the years continue to expand the number of content-centric solutions and application integrations powered by WebCenter throughout their organizations. But, did you know WebCenter also provides portal, collaboration and web experience management capabilities as well? This enables you to leverage your existing investment in the WebCenter platform as well as the information you’re managing to create engaging sites, collaborative spaces, or self-service portals and composite applications. In the webcast I walked through six different ways that you can do more with WebCenter: Collaborative content contribution and sharing environment Share content across intranets and extranets Combine content in composite applications Create targeted online experiences Manage interactive social experiences Optimize multi-channel customer experiences Joining me on the call was Greg Utecht with TIES. TIES is a joint powers cooperative owned by 46 Minnesota school districts, represents 514 schools – and provides software applications, hardware and software, internet service and professional development designed by educators for education. I was having a lot of fun over the past few days talking with Greg about the TIES implementation and future plans with WebCenter. He joined me on the call for a little Q&A to explain how he’s using WebCenter today for their iContent implementation for document management, records management and archiving. And also covered how they have expanded their implementation to create a collaborative space called their HRPay System with WebCenter to facilitate collaboration and to better engage their users within the school districts. During our conversation a few questions came from the audience about their implementation. They were curious to see how the system looked – so let’s take a peak. This first screenshot shows the screen that a human resources or payroll worker in one of our member districts would see upon logging in, based on their credentials and role in their district. This shows the result of clicking on the SUBSCRIBE link on the main page. It allows the user to subscribe to parts of the portal which will e-mail him/her when those are updated in any way. This shows the screen that a human resources or payroll worker in one of our member districts would see upon clicking on the Resources link. This shows the screen that a human resources or payroll worker in one of our member districts would see upon clicking on the Finance Advisory link. It shows the discussion threads and document sharing areas. This shows the screen that appears when the forum topic on the preceding screen is clicked. This shows the screen portlet up close with shared documents. This shows the screen that appears when a shared document is clicked on. Note that there is also a download button and an update button, meaning people can work on these collaboratively. If you missed the webcast, check it out! You can watch the replay OnDemand HERE. If you attended the webcast, thanks for joining - I hoped you learned a little from the session. I learned that kids are getting digital report cards today! Wow, have times changed with technology. Uh oh, is this when I start saying “You know, back in my days…?”

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  • Custom Templates: Using user exits

    - by Anthony Shorten
    One of the features of Oracle Utilities Application Framework V4.1 is the ability to use templates and user exits to extend the base configuration files. The configuration files used by the product are based upon a set of templates shipped with the product. When the configureEnv utility asks for configuration settings they are stored in a configuration file ENVIRON.INI which outlines the environment settings. These settings are then used by the initialSetup utility to populate the various configuration files used by the product using templates located in the templates directory of the installation. Now, whilst the majority of the installations at any site are non-production and the templates provided are generally adequate for that need, there are circumstances where extension of templates are needed to take advantage of more advanced facilities (such as advanced security and environment settings). The issue then becomes that if you alter the configuration files manually (directly or indirectly) then you may lose all your custom settings the next time you run initialSetup. To counter this we allow customers to either override templates with their own template or we now provide user exits in the templates to add fragments of configuration unique to that part of the configuration file. The latter means that the base template is still used but additions are included to provide the extensions. The provision of custom templates is supported but as soon as you use a custom template you are then responsible for reflecting any changes we put in the base template over time. Not a big task but annoying if you have to do it for multiple copies of the product. I prefer to use user exits as they seem to represent the least effort solution. The way to find the user exits available is to either read the Server Administration Guide that comes with your product or look at individual templates and look for the lines: #ouaf_user_exit <user exit name> Where <user exit name> is the name of the user exit. User exits are not always present but are in places that we feel are the most likely to be changed. If a user exit does not exist the you can always use a custom template instead. Now lets show an example. By default, the product generates a config.xml file to be used with Oracle WebLogic. This configuration file has the basic setting contained in it to manage the product. If you want to take advantage of the Oracle WebLogic advanced settings, you can use the console to make those changes and it will be reflected in the config.xml automatically. To retain those changes across invocations of initialSetup, you need to alter the template that generates the config.xml or use user exits. The technique is this. Make the change in the console and when you save the change, WebLogic will reflect it in the config.xml for you. Compare the old version and new version of the config.xml and determine what to add and then find the user exit to put it in by examining the base template. For example, by default, the console is not automatically deployed (it is deployed on demand) in the base config.xml. To make the console deploy, you can add the following line to the templates/CM_config.xml.win.exit_3.include file (for windows) or templates/CM_config.xml.exit_3.include file (for linux/unix): <internal-apps-deploy-on-demand-enabled>false</internal-apps-deploy-on-demand-enabled> Now run initialSetup to reflect the change and if you check the splapp/config/config.xml file you will see the change applied for you. Now how did I know which include file? I check the template for config.xml and found there was an user exit at the right place. I prefixed my include filename with "CM_" to denote it as a custom user exit. This will tell the upgrade tools to leave that file alone whenever you decide to upgrade (or even apply fixes). User exits can be powerful and allow customizations to be added for advanced configuration. You will see products using Oracle Utilities Application Framework use this exits themselves (usually prefixed with the product code). You are also taking advantage of them.

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  • Orchestrating the Virtual Enterprise, Part I

    - by Kathryn Perry
    A guest post by Jon Chorley, Oracle's Chief Sustainability Officer & Vice President, SCM Product Strategy During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems. In my next post, I will share examples of companies that have made that shift and talk more about the distributed orchestration process.

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  • On The Road with the HR Community

    - by Kathryn Perry
    A guest post by Steve Boese, Director, Talent Strategy, Oracle One of the best ways to connect with and to get a feel for what is on the minds of Human Resources leaders is to get out of the office and hit the road. I’ve had the great honor to attend and/or present at a number of events recently, including the massive SHRM Annual Conference, the HR Florida Conference, and Taleo World in Chicago. These events, and many others, offer solution providers, talent management professionals, business leaders, and even more casual observers of the Human Resources field with tremendous opportunities to connect, to share information, and to learn from each other. Attending the conferences also give people a sense of how they can improve and enhance their skills and knowledge, learn about the latest workforce technologies, and bring new and innovative ideas back to their organizations. And sure, the parties and conference swag can be pretty nice as well! If you attend a few of these industry events, one of the most beneficial by-products that you can emerge with -- whether you are on the front lines in HR at your organization, or as we are at Oracle, in the business of developing and delivering innovative and impactful technology solutions to our customers -- is to get a larger sense of the big ideas and major trends, concerns, and challenges facing organizations all across the landscape, and to be able to better understand how your strategies and solutions can be improved with this greater perspective. So what are HR folks discussing and debating? What questions and problems keep them up at night? What are the bloggers and large community of HR social media enthusiasts buzzing about? From my perspective some of the common themes you see over and again across the HR community break down (broadly), into three main areas: Talent attraction - How can we locate, attract, recruit, and hire the best talent possible? What new strategies, approaches, and technologies can help us in this critically important area? What role do external social networks like LinkedIn, Facebook, and Twitter play in the increasingly competitive search for talent? Talent Retention - How can we make sure to keep that talent on our team? What engagement, development, recognition, and compensation tools can help us in this regard? How can we continue, (or become), an employer of choice? What is our unique and compelling employer value proposition? Talent Empowerment - How can we put our employees in the best position to succeed? What can we do to better align our talent with the organization’s mission and goals, while simultaneously providing the best and most driven to succeed individuals a clear path to achieve their career goals and aspirations? How can new technologies, particularly social and collaboration tools help in this area? While these are the ‘big themes’ that I know I have seen this year, certainly they are not really new, nor are they likely to fundamentally change in the next year or two. I think the reason is that at the core of any successful enterprise is a collection of smart, interested, engaged, challenged, and empowered group of people. And that was likely the case 10 or 20 years ago, and will probably be the case 10 or 20 years into the future. But what has changed, and what you can see -- evidenced by simply following the Twitter backchannel for an event and by reading some of the many fantastic HR blogs out there -- is that the HR professional's ability, along with technology solution providers like Oracle, to connect, to more openly share information with each other, and to make each other better in the process, (and to create new, improved, and more innovative solutions), has never been greater. And I think it is with this heretofore unprecedented level of opportunity to connect with other members of the community that HR professionals will be better equipped to help their organizations attract, retain, and empower their teams. We at Oracle HCM look forward to continuing to meet, engage, and connect with the HR community in the coming months. Until then -- follow us on Twitter and Facebook.

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