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  • Create a Smoother Period Close

    - by Get Proactive Customer Adoption Team
    Untitled Document Do You Use Oracle E-Business Suite Products Involved in Accounting Period Closes? We understand that closing the periods in your system at the end of an accounting period enables your company to make the right business decisions. We also know this requires prior preparation, good procedures, and quality data. To help you meet that need, Oracle E-Business Suite’s proactive support team developed the Period Close Advisor to help your organization conduct a smooth period close for its Oracle E-Business Suite 12 products. The Period Close Advisor is composed of logical steps you can follow, aligned by the business requirement flow. It will help with an orderly close of the product sub-ledgers before posting to the General Ledger. It combines recommendations and industry best practices with tips from subject matter experts for troubleshooting. You will find patches needed and references to assist you during each phase. Get to know the E-Business Suite Period Close Advisor The Period Close Advisor does more than help the users of Oracle E-Business Suite products close their period. You can use it before and throughout the period to stay on track. Proactively it assists you as you set up your company’s period close process. During the period, it helps evaluate your system’s readiness for initiating the period close procedures and prepare the system for a smooth period close experience. The Period Close Advisor gets you to answers when you have questions and gives you the latest news from us on Oracle E-Business Suite’s period close. The Period Close Advisor is the right place to start. How to Use the E-Business Suite Period Close The Period Close Advisor graphically guides you through your period close. The tabs show you the products (also called applications or sub-ledgers) covered, and the product order required for the processing to handle any dependencies between the products. Users of all the products it covers can benefit from the information it contains. Structure of the Period Close Advisor Clicking on a tab gives you the details for that particular step in the process. This includes an overview, showing how the products fit into the overall period close process, and step-by-step information on each phase needed to complete the period close for the tab. You will also find multimedia training and related resources you can access if you need more information. Once you click on any of the phases, you see guidance for that phase. This can include: Tips from the subject-matter experts—here are examples from a Cash Management specialist: “For organizations with high transaction volumes bank statements should be loaded and reconciled on a daily basis.” “The automatic reconciliation process can be set up to create miscellaneous transactions automatically.” References to useful Knowledge Base documents: Information Centers for the products and features FAQs on functionality Known Issues and patches with both the errors and their solutions How-to documents that explain in detail how to use a feature or complete a process White papers that give overview of a feature, list setup required to use the feature, etc. Links to diagnosticsthat help debug issues you may find in a process Additional information and alerts about a process or reports that can help you prevent issues from surfacing This excerpt from the “Process Transaction” phase for the Receivables product lists documents you’ll find helpful. How to Get Started with the Period Close Advisor The Period Close Advisor is a great resource that can be used both as a proactive tool (while setting up your period end procedures) and as the first document to refer to when you encounter an issue during the period close procedures! As mentioned earlier, the order of the product tabs in the Period Close Advisor gives you the recommended order of closing. The first thing to do is to ensure that you are following the prescribed order for closing the period, if you are using more than one sub-ledger. Next, review the information shared in the Evaluate and Prepare and Process Transactions phases. Make sure that you are following the recommended best practices; you have applied the recommended patches, etc. The Reconcile phase gives you the recommended steps to follow for reconciling a sub-ledger with the General Ledger. Ensure that your reconciliation procedure aligns with those steps. At any stage during the period close processing, if you encounter an issue, you can revisit the Period Close Advisor. Choose the product you have an issue with and then select the phase you are in. You will be able to review information that can help you find a solution to the issue you are facing. Stay Informed Oracle updates the Period Close Advisor as we learn of new issues and information. Bookmark the Oracle E-Business Suite Period Close Advisor [ID 335.1] and keep coming back to it for the latest information on period close

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  • Bootcamps im November in München

    - by A&C Redaktion
    Oracle Business Process Management Suite 11g (BPM) – Technisches Training Hands-on Workshop für Presalesmitarbeiter und Implementierer Der Schwerpunkt des Kurses liegt auf der Entwicklung von Prozessen in der Entwicklungsumgebung für die BPM Suite 11g, dem JDeveloper 11g. Die modellierten Prozesse werden am Ende zur Ausführung gebracht und über den Oracle Enterprise Manager überwacht. 14.-15.11.2012, 10:00-17:00 Uhr – MünchenReferenten: Gerd Schüssler, Evgenia RosaOracle Service Orientierte Architektur Suite 11g (SOA) – Technisches TrainingHands-on Workshop für Presalesmitarbeiter und Implementierer Der Schwerpunkt des Bootcamps liegt auf der Integration der wichtigsten SOA Komponenten zusammen mit einer Einführung in verwandte Konzepte. Praktische Kursanteile helfen dabei die gesamte Implementierung zu verstehen und zeigen wie die Oracle SOA Suite 11g Komponenten konfiguriert und eingesetzt werden können. 28.-30.11.2012, 10:00-17:00 Uhr – MünchenReferenten: Kersten Mebus, Marcel Amende

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  • New OBI 11G Online Sales & Pre-Sales Partner Assessment Tests

    - by Cinzia Mascanzoni
    OBI partners can now update their specialization certification to the latest product version 11g for OBI: until recently, the accreditation had examined skills for OBI 10g. New OPN on-line Sales & Pre-sales Assessment Tests Available Oracle Business Intelligence Foundation Suite 11g Sales Specialist Oracle Business Intelligence Foundation Suite 11g PreSales Specialist Oracle Business Intelligence Foundation Suite 11g Support Specialist Read more on Specialization

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  • Sun Blade 6000 Interactive 3D Demo

    - by ferhat
    Three dimensional  fly-by demos of Sun systems are available from your everyday Java-enabled browsers. Oracle's flexible, eco-efficient Sun Blade 6000 chassis integrates Oracle's x86 and SPARC server blade modules with high-capacity networking and storage blades to support a wide range of application environments.  Click on the static picture below to enter the interactive 3D demo mode: Visit Oracle Technology Network pages and product pages for more information on Oracle's Sun Blades Servers.   

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  • Android viole-t-il la licence du noyau Linux ? Des experts évoquent un problème encore plus complexe que le conflit avec Oracle sur Java

    Android viole-t-il la licence du noyau Linux ? Des experts avertissent contre un problème qui pourrait être encore plus complexe que le conflit avec Oracle sur Java Comme si le procès intenté par Oracle ne suffisait pas, des experts en propriété intellectuelle se sont penchés sur l'utilisation par l'OS mobile de Google de la base de code sous licence GPL Version 2 du noyau Linux. Ils mettent en garde contre une problématique encore plus complexe pour Google que le bras de fer qui l'oppose à Or...

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  • ArchBeat Link-o-Rama for 2012-07-11

    - by Bob Rhubart
    Is the future of retail showrooming? | GigaOm "The digital shopper isn’t just digital and she expects to be served seamlessly across all channels, physical and digital," reports GigaOm. Twenty years into the Internet era and the changes just keep coming. Solution architects take note... Agile Bureaucracy: When Practices become Principles | Jim Highsmith.com "Principles and values are a critical part of keeping individuals in organizations aligned and engaged," says Agile guru Jim Highsmith, "but the more pseudo-principles are piled on top of principles, the less and less organizations are able to adapt." Oracle Fusion Applications 11g Basics | Michel Schildmeijer "We are trying to build up a Oracle Fusion Apps environment on a Exalogic system, though still on bare metal, because officially there still is no Oracle VM available yet on Exalogic," says Michel Schildmeijer, an Oracle Fusion Middleware Architect at Qualogy. "It is a bit of a challenge, but getting to know the basics and which components the install, build and configure phase use, might bring you a step further on the way." Process Centric Banking: Loan Origination Solution | Manish Palaparthy This interesting, detailed post by Manish Palaparthy explains the process behind the execution of a proof-of-concept for a Fusion Middleware-based loan-origination solution for a bank. The solution incorporates Oracle BPM Suite, Webcenter, and ADF technolgies in a SOA infrastructure. How eBay and Facebook are Cleaning Up Data Centers | Amy Gallo - HBR The Cloud has needs! As reported by Amy Gallo in an article in the Harvard Business Review, "The electricity demand of data centers and the telecommunications network is rivaling that of most nations. If the cloud were itself a country, it would rank fifth in the world on energy demand behind the U.S., China, Russia, and Japan." Do WebLogic configuration from ANT | Edwin Biemond "With WebLogic WLST you can script the creation of all your Application DataSources or SOA Integration artifacts( like JMS etc)," says Oracle ACE Edwin Biemond. "This is necessary if your domain contains many WebLogic artifacts or you have more then one WebLogic environment. If so, you want to script this so you can configure a new WebLogic domain in minutes and you can repeat this task with always the same result." Oracle Special-Edition E-Book: Cloud Architecture for Dummies Learn how to architect and model your cloud implementation to drive efficiency and leverage economies of scale with Cloud Architecture for Dummies, a free Oracle e-book. (Registration required.) Thought for the Day "One of the best things to come out of the home computer revolution could be the general and widespread understanding of how severely limited logic really is." — Frank Herbert Source: SoftwareQuotes.com

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  • OBIEE 11.1.1.7.1 Common Issues

    - by p.anda
    (in via Debbie) Wanting more information on an issue with Oracle Business Intelligence Enterprise Edition (OBIEE) installation or upgrade? Two new Knowledge Articles have been made available providing a compilation of Common Issues encountered with OBIEE Upgrades and/or Installations Oracle Business Intelligence Enterprise Edition (OBIEE) 11.1.1.7 Doc ID 1572697.1 Common Issues Encountered with Upgrades Doc ID 1572680.1 Common Issues Encountered with Installation For the official installation, administration and user guides download via: Oracle Documentation Library - OBIEE Wanting to know more?  Visit the My Oracle Support "Business Intelligence" Communities: OBIEE | Certifications For BI | BI Patch Review

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  • ArchBeat Link-o-Rama for 2012-09-19

    - by Bob Rhubart
    BPM Process Accelerator Packs – Update | Pat Shepherd Architect Pat Shepherd shares several resources relevant to the new Oracle Process Accelerators for Oracle Business Process Management. Oracle BI EE Management Pack Now Available for Oracle Enterprise Manager 12cR2 | Mark Rittman A handy and informative overview from Oracle ACE Director Mark Rittman. WebSockets on WebLogic Server | Steve Button "As there's no standard WebSocket Java API at this point, we've chosen to model the API on the Grizzly WebSocket API with some minor changes where necessary," says James "Buttso" Buttons. "Once the results of JSR-356 (Java API for WebSocket) becomes public, we'll look to implement and support that." Oracle Reference Architecture: Software Engineering This document from the IT Strategies from Oracle library focuses on integrated asset management and the need for efffective asset metadata management to insure that assets are properly tracked and reused in a manner that provides a holistic functional view of the enterprise. The tipping point for cloud management is nigh | Cloud Computing - InfoWorld "Businesses typically don't think too much about managing IT resources until they become too numerous and cumbersome to deal with on an ad hoc basis—a point many companies will soon hit in their adoption of cloud computing." — David Linthicum DevOps Basics: Track Down High CPU Thread with ps, top and the new JDK7 jcmd Tool | Frank Munz "The approach is very generic and works for WebLogic, Glassfish or any other Java application," say Frank Munz. "UNIX commands in the example are run on CentOS, so they will work without changes for Oracle Enterprise Linux or RedHat. Creating the thread dump at the end of the video is done with the jcmd tool from JDK7." Frank has captured the process in the posted video. OIM 11g R2 UI customization | Daniel Gralewski "OIM user interface customizations are easier now, and they survive patch applications--there is no need to reapply them after patching," says Fusion Middleware A-Team member Daniel Gralewski. "Adding new artifacts, new skins, and plugging code directly into the user interface components became an easier task." Daniel shows just how easy in this post. Thought for the Day "I have yet to see any problem, however complicated, which, when looked at in the right way, did not become still more complicated." — Poul Anderson (November 25, 1926 – July 31, 2001) Source: SoftwareQuotes.com

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  • BPM 11g Customer Stories & Solution Catalog & Process Accelerators

    - by JuergenKress
    Stories Everyone loves a good story on planning or implementing a BPM strategy. Everyone wants to hear how it was done before?, what worked?, what was achieved? If you have achieved success with BPM, we are very keen to hear your stories and examples of how your customers use it. We receive lots of requests from people who are thinking of using BPM to solve a specific problem or in combination with a specific technology to talk to someone who has done it before. These stories are invaluable. Drop down the details of anything you think is relevant with a bit of detail and we will follow up on it. As one good deed deserves another, we will do our best to give you stories if you need them to show that where you are going, others have treaded before. Send your stories to us using this e-mail link and we will share them among other like minded people. Solution Catalogue This summer, Oracle is launching a solution catalogue specifically intended for partners. If you have delivered a successful implementation in BPM and think it could be reused and applied again in a similar scenario in the same industry or in a similar environment, then we ware keen to know about it and will add it to the solution catalogue. The solution catalogue will showcase successful BPM solutions both inside and outside Oracle. Be in touch with us on this e-mail link and we will make sure to add your solution. Process Accelerators Finally if you have specific processes that you are expert on, you have implemented at a customer and you want to work with us on getting these productised, then we would love to know about it. The process accelerator programme is explained in the most recent SOA/BPM Community Newsletter but again feel free to contact us if you want to get involved. Good luck with BPM and let us know how we can help. Barry O'Reilly Director BPM Solutions [email protected] SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,Barry O Reilly,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • How can I get the business analysts more involved in BDD?

    - by Robert S.
    I am a proponent of Behavior Driven Development, mainly with Cucumber and RSpec, and at my current gig (a Microsoft shop) I am introducing SpecFlow as a tool to help with testing. I'd like to get the business analysts on my team involved in writing the features and scenarios, but they are put off by the "technical" aspect of it, meaning creating the files in Visual Studio (or even having Visual Studio on their machines). They want to know if we can put all the scenarios for a feature in Jira. What I'm looking for is suggestions for a workflow that will work well with BA types that are accustomed to project management/work tracking tools like Jira (we also use Greenhopper).

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  • links for 2011-01-12

    - by Bob Rhubart
    WebCenter Spaces 11g PS2 Template Customization (Javier Ductor's Blog) "Recently, we have been involved in a WebCenter Spaces customization project. A customer sent us a prototype website in HTML, and we had to transform Spaces to set the same look and feel as in the prototype..." Javier Ductor (tags: oracle otn webcenter enteprise2.0) Matt Carter: Risky Business "Incorporating risk detection and mitigation capabilities into apps is becoming all the rage. There are plenty of real-life examples of cases where prevention of cyber-security threats and fraudsters might have kept governments and companies out of the news, and with more money in their accounts." (tags: oracle otn security middleware) John Brunswick: 5 Surprisingly Good Benefits of Corporate Blogs "Some may still propose that not all corporations are going to be able to provide the five benefits above and are more focused around shameless self promotion of products and services.  If that is the case, that corporation is most likely not producing something of high value." - John Brunswick (tags: oracle otn enterprise2.0 blogging) InfoQ: IT And Architecture: Inside-Out Perspectives The software industry is in disarray, costs are escalating, and quality is diminishing. Promises of newer technologies and processes and methodologies in IT are still far from materializing on any significant scale. Bruce Laidlaw and Michael Poulin - each with more than 30 years of experience compared notes on the past and present of IT and provide insights on what IT needs to make progress. (tags: ping.fm) SOA & Middleware: Canceling a running composite instance - example Useful tips from Niall Commiskey. (tags: soa middleware oracle) BPEL 11.1.1.2 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations (Oracle E-Business Suite Technology) "A new certification was released simultaneously with the E-Business Suite 12.1.3 Maintenance Pack late last year: the use of BPEL 11g Version 11.1.1.2 with E-Business Suite 12.1.3." -- Steven Chan (tags: oracle bpel) Marc Kelderman: OSB: Deploy Service Level Agreement (SLA), aka Alert Rule "The big issue with these SLAs is the deployment. If you have dozens of services, with multiple operations, and you have a lot of environments it takes a while to create them...[But] I have a nice workaround." - Mark Kelderman  (tags: oracle otn soa osb sla) @myfear: Java EE 7 - what's coming up for 2012? First hints. "Even if the actual Java EE 6 version is still not too widespread, we already have seen the first signs of the next EE 7 version written to the sky." -- Markus "myfear" Eisele (tags: oracle otn oracleace java)

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  • ArchBeat Facebook Friday: Top 10 Shared Links - May 23-29, 2014

    - by OTN ArchBeat
    Among the 5,144 fans of the OTN ArchBeat Facebook Page the following Top 10 items were the most popular over the last seven days, May 23-29, 2014. GlassFish/Java EE Community Open Forum Today! | Reza Rahman Have questions about Glassfish? Java EE/GlassFish evangelist Reza Rahman has answers, and you can pick his brain tomorrow during an online forum organized by the London Glassfish User Group and C2B2. The event is free, but you must register in order to participate. Click the link for more information. Twitter Tuesday - Top 10 @ArchBeat Tweets - May 20-26, 2014 The top 10 @OTNArchBeat tweets for the week of May 20-26, 2014. Topics covered include ADF, Cloud, GoldenGate, KScope14, OBIEE, ODI, WebLogic, WebCenter, and more. FrameworkFolders Support has come to Oracle WebCenter Portal | JayJay Zheng Interested in working with Framework Folders in Oracle WebCenter Portal? Oracle ACE JayJay Zheng reviews the essentials. Video: Programming Best Practices - ADF Business Components | Frank Nimphius Frank Nimphius discusses best practices and recommendations for ADF Business Components in the latest video from ADF Architecture TV. Video: Kscope 2014 Preview: Data Modeling and Moving Meditation with Kent Graziano For your mind and your body! Oracle ACE Director Kent Graziano previews his Kscope 2014 data modeling presentations and the early morning Chi Gung sessions he will once again lead for Kscope attendees. OAG and OES Integration for Web API Security: skin and guts | Andre Correa A-Team architect Andre Correa's post examines a strategy for web API security that uses OAG (Oracle API Gateway) and OES (Oracle Entitlements Server). Getting Started with Coherence*Web in WebLogic Server 12.1.2 | Tim Middleton Solution architect Tim Middleton shows you how to configure Coherence*Web in WebLogic Server 12.1.2 and deploy a basic web application. SOA and Business Processes: You are the Process! Part of the 13-part "Industrial SOA" article series, this article looks at best practices for modeling and managing effective business processes. Authentication in Oracle Identity Federation/ IdP | Damien Carru Damien Carru discuss authentication when OIF acts as an IdP and how the server can be configured to use specific OAM Authentication Schemes to challenge the user. Caveats on Using WebLogic Server with JDK7 | JayJay Zheng Quick tech tips from Oracle ACE JayJay Zheng.

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  • Introducing Exam Preparation Seminars on iPad

    - by Brandye Barrington
    Oracle University announced last week, the availability of the new Oracle Training On Demand app for iPad. This means that Oracle Certification's Exam Preparation Seminars, which are in the Training On Demand format are conveniently available for viewing on your iPad. The app is supplemental to the Web browser version. Features include: Access to your Oracle Training On Demand course titles High-quality video playback Video download and offline playback Interactive Table of Contents Course search Ability to search and preview available courses The app is available for free on the Apple App Store.

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  • Accenture recrute des développeurs et des ingénieurs d'études SAP, Java/J2EE, Oracle et BI à Paris, Nantes et Toulouse

    Accenture recrute un vingtaine de développeurs et d'ingénieurs d'études SAP, Java/J2EE, Oracle et BI à Paris, Nantes et Toulouse Que vous soyez stagiaires, jeunes diplômés et expérimentés, Accenture vient d'annoncer plusieurs recrutements et plusieurs opportunités de carrière pourraient vous intéresser. Accenture, leader mondial du conseil, cherche plusieurs profile (SAP, Java/J2EE, Oracle ) pour sa filiale, Accenture Technology Solutions, spécialisée dans les métiers de l'informatique, aussi bien pour ses bureaux parisiens qu'à Nantes ou Toulous Postes à pouvoir à Paris :Expérimentés :

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  • ESSO Webcast Replay with Live Q&A

    - by B Shashikumar
    In our ESSO webcast on Oct 19th, we discussed how Oracle Enterprise Single-Sign On Suite can not only eliminate your password reset and helpdesk headaches but also offers a healthy ROI which enterprises just cannot overlook. In our webcast we discussed how Oracle ESSO Suite can deliver an ROI of 140% within the first year of deployment. Due to popular demand, we are now doing a re-broadcast of this webcast in the European time zone. The webcast will be followed by live Q&A. Matt Berzinski, Product Manager for Oracle ESSO Suite will be on air to answer all of your ESSO and Identity Management questions.  Join us on this webcast to find out how Oracle ESSO Suite Plus can deliver quick wins for your organization. Register here for this webcast.

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  • Integrating Global Knowledge Software and the Future of UPK

    With the acquisition of Global Knowledge Software, SAP and Oracle customers are wondering about the future of Oracle User Productivity Kit (UPK). Tune into this conversation with Sonny Singh, Senior Vice President, Product and Industries Business Unit to learn why Oracle purchased Global Knowledge Software, how an SAP solution fits into an Oracle strategy, and what that means for the future of UPK – the end user training and implementation solution for accelerating user adoption, ensuring the success of enterprise applications, and making organizations productive from day one!

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  • Our Favorite Highlights from OpenWorld 2012

    - by Kathy.Miedema
    By Kathy Miedema and Misha Vaughan, Oracle Applications User Experience The Oracle Applications User Experience (UX) team’s activities around OpenWorld expand every year, but this year we certainly raised the bar.   Members of our team helped deliver three, separate, all-day training events in the week prior to OpenWorld. Our Fusion User Experience Advocates (FXA) and Applications UX Sales Ambassadors (SAMBA) have all-new material around the Oracle user experience to deliver at conferences in the coming year - Fusion Applications design patterns, mobile design patterns, and the new face of Fusion. We also delivered a hands-on workshop sharing user experience tools for our customers that is designed to answer this question: "If I have no UX staff, what do I do?" We also spent the weeks just before OpenWorld preparing to talk about the new face of Fusion Applications, a greatly simplified entry experience into Fusion Applications for self-service users, CRM users, and IT managers who want to change the look and feel quickly. Special thanks to Oracle ACE Director Floyd Teter for the first mention of our project.Jeremy Ashley, VP, Oracle Applications User Experience Customers may have seen one of the many OpenWorld session demos of the new face of Fusion, which will be available with Fusion Applications soon. It was shown in sessions by Oracle's Chris Leone, Anthony Lye, and our own Vice President, Jeremy Ashley, among others.   Leone reinforced the importance of user experience as one of three main design principles for Fusion Applications, emphasizing that Fusion was designed from the beginning to be intelligent, social, and mobile. User experience highlights of the new face of Fusion, he said, included the need for "zero training," and he called the experience "easy to use." He added that deploying it for HCM self-service would be effortless.  Customers take part in a usability lab tour during OpenWorld 2012. Customers also may have seen the new face of Fusion on the demogrounds or during one of our teams' chartered lab tours at the end of the week. We tested other new designs at our on-site lab in the Intercontinental Hotel, next to Moscone West. Applications User Experience team members show eye-tracking and mobile demos at OOW. We were also excited to kick off new branches of the Oracle Usability Advisory Board, which now has groups in Latin America and the Middle East, in addition to North America and EMEA.   And we were pleasantly surprised by the interest in one of our latest research projects, Oracle Voice, which is designed to enable faster data input for on-the-go users. We offer a big thank-you to the Nuance demopod for sharing the demo with OpenWorld attendees.  For more information on our program and products like the new face of Fusion, please comment below. 

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  • Les brevets Novell rachetés par une alliance entre Microsoft, Apple, Oracle et EMC d'après l'autorité antitrust Allemande

    Les brevets Novell rachetés par une alliance entre Microsoft, Apple, Oracle et EMC Selon un document publié par l'autorité fédérale anti-trust Allemande Mise à jour du 17/12/2010 par Idelways Après le rachat de Novell par Attachmate (lire ci-avant) et l'acquisition comme partie de cette transaction de 882 brevets par le « CPTN Holdings », présenté en tant que "consortium de sociétés technologiques mené par Microsoft", l'identité des partenaires de Microsoft dans ce rachat vient d'être révélée. Ou plutôt dénichée. Il s'agirait d'Oracle, Apple et EMC (spécialiste des infrastructures et des solution...

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  • WebCenter Customer Spotlight: Azul Brazilian Airlines

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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  • Open Office APIs e Migração de Macros - 23/Fev/11

    - by Paulo Folgado
    AGENDAIntroduction on Oracle Open Office/OpenOffice.org API Oracle Open Office Basic IDE Hallo World and more Oracle Open Office dialog Programming Integrating Macros in Oracle Open Office Appetizer - Using JavaMicrosoft Office Macro MigrationEstimation Macro Migration effortMigrating Macros Migration pitfallsOs participantes deverão ter conhecimentos sólidos de Microsoft Office e de programação VBA.

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  • Exalogic updates. Enterprise Manager, Traffic Director & Virtualization

    - by JuergenKress
    Integrating Enterprise Manager 12c with Exalogic Running Oracle Traffic Director HA with Minimal Root Usage Demo: Virtualized Exalogic with Enterprise Manager WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Exalogic,Traffic Director,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Sie haben es so gewollt ...

    - by cjandaus
    Nach zahlreichen Gesprächen mit Oracle Partnern und Kunden, die ihre Oracle Datenbanken auf Microsoft Windows betreiben oder .NET Anwendungen auf Basis von Oracle entwickeln, komme ich dem allgemeinen Wunsch nach und starte einen dedizierten und deutschsprachigen Blog zur Oracle Integration mit Windows, .NET, Active Directory, SharePoint und SQL Server. Dass diese Art des Informationsaustausches von Ihnen bevorzugt wird, ist nicht zuletzt auch eines der Ergebnisse unserer Umfrage auf der DOAG Konferenz 2012. Ihr Claus Jandausch

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  • Segmentation and Targeting: Your Tools for Personalizing the Online Customer Experience

    - by Christie Flanagan
    In order to deliver the kind of personalized and engaging online experiences that customers expect today, look to segmentation and targeting.  Segmentation is the practice of dividing your site visitors into distinct groups based on shared characteristics or behavior – for example, a segment may consist of site visitors who have visited pages related to certain product type, or they may consist of visitors within the same age group or geographic area.  The idea is that those within a segment are more likely to have common needs, problems or interests that can be served by your business. Targeting is the process by which the most relevant content, whether an article promotion or other piece of content, is delivered to your visitors based on their segment membership. Segmentation and targeting are used to drive greater engagement on your web presence by delivering content to your site visitors that is tailored to their interests, behavior or other attributes.  You may have a number of different goals for your segmentation and targeting efforts: Up-sell or cross-sell to your customers Conduct A/B testing on your offers and creative Offer discounts, promotions or other incentives for the time and duration that you specify Make is easier to find relevant information about products and services Create premium content model There are two different approaches you can take toward segmentation and targeting for you online customer experience initiatives. The first is more of a manual process, in which marketers manage the process of determining which segments to create and which content to target to those segments. The benefit of this approach is that it gives marketers a high level of control over the whole process which works well when you have a thorough understanding of your segments and which content is most likely to serve their needs.  Tools for marketer managed segmentation and targeting are often built right in to your WEM platform, as they are with Oracle WebCenter Sites. The downside is that the more segments and content that you have, the more time consuming and complicated in can be to manage manually.The second approach relies on predictive intelligence to automate the segmentation and targeting process.  This allows optimization of the process to occur in real time. This approach helps reduce the burden of manual segmentation and targeting and can result in new insights into segments that you may never have thought of on your own.  It also provides you with the capability to quickly test new offers and promotions on your site.  Predictive segmentation and targeting can be achieved by using Oracle WebCenter Sites and Oracle Real-Time Decisions together. *****Get a taste for how Oracle WebCenter Sites and Oracle Real-Time Decisions combine to deliver powerful capabilities for predictive segmentation and targeting by watching this on demand webcast introducing Oracle WebCenter Sites 11g or by reading IDC’s take on the latest release of Oracle’s web experience management solution.  Be sure to return to the Oracle WebCenter blog on Thursday for a closer look at how to optimize the online customer experience using these two products together.

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  • A conversation with world experts in Customer Experience Management in Rome, Italy - Wed, June 20, 2012

    - by nicolasbonnet
    It is my pleasure to share the registration link below for your chance to meet active members of the Oracle Real-Time Decisions Customer Advisory Board. Join us to hear how leading brands across the world have achieved tremendous return on investment through their Oracle Real-Time Decisions deployments and do not miss this unique opportunity to ask them specific questions directly during our customer roundtable. Please share this information with anyone interested in real-time decision management and cross-channel predictive process optimization http://www.oracle.com/goto/RealTimeDecisions Nicolas Bonnet / Senior Director Product Management / Oracle Business Intelligence

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