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• Why wifi doesn't work in this case?

  - by xRobot

  I have a brand new notebook where I have installed Windows 7 and Ubuntu 12.04 LTS 64bit in dual boot. In windows 7 wifi works but in Ubuntu not. Could you help me please ? iwconfig lo no wireless extensions. wlan0 IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=20 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:off eth0 no wireless extensions. lshw -C network *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:01:00.0 logical name: eth0 version: 07 serial: b4:b5:1f:1b:9a:56 size: 10Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168e-3_0.0.4 03/27/12 latency=0 link=no multicast=yes port=MII speed=10Mbit/s resources: irq:41 ioport:3000(size=256) memory:c2404000-c2404fff memory:c2400000-c2403fff *-network description: Wireless interface product: Ralink corp. vendor: Ralink corp. physical id: 0 bus info: pci@0000:02:00.0 logical name: wlan0 version: 00 serial: 84:4b:f4:0a:3a:22 width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=rt2800pci driverversion=3.2.0-31-generic firmware=0.34 latency=0 link=no multicast=yes wireless=IEEE 802.11bgn resources: irq:18 memory:c2500000-c250ffff lspci | grep -i net 01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 07) 02:00.0 Network controller: Ralink corp. Device 539a iwlist scan lo Interface doesn't support scanning. wlan0 Interface doesn't support scanning : Device or resource busy eth0 Interface doesn't support scanning. lsmod Module Size Used by rfcomm 47604 0 bnep 18281 2 bluetooth 180104 10 rfcomm,bnep parport_pc 32866 0 ppdev 17113 0 snd_hda_codec_hdmi 32474 1 snd_hda_codec_realtek 224173 1 joydev 17693 0 hp_wmi 18092 0 sparse_keymap 13890 1 hp_wmi snd_hda_intel 33773 3 snd_hda_codec 127706 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel snd_hwdep 13668 1 snd_hda_codec snd_pcm 97188 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec snd_seq_midi 13324 0 snd_rawmidi 30748 1 snd_seq_midi snd_seq_midi_event 14899 1 snd_seq_midi snd_seq 61896 2 snd_seq_midi,snd_seq_midi_event snd_timer 29990 2 snd_pcm,snd_seq snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq psmouse 97362 0 snd 78855 16 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device arc4 12529 2 rt2800pci 18715 0 rt2800lib 58925 1 rt2800pci crc_ccitt 12667 1 rt2800lib rt2x00pci 14577 1 rt2800pci rt2x00lib 51144 3 rt2800pci,rt2800lib,rt2x00pci mac80211 506816 3 rt2800lib,rt2x00pci,rt2x00lib soundcore 15091 1 snd mac_hid 13253 0 uvcvideo 72627 0 videodev 98259 1 uvcvideo v4l2_compat_ioctl32 17128 1 videodev wmi 19256 1 hp_wmi i915 473240 3 cfg80211 205544 2 rt2x00lib,mac80211 eeprom_93cx6 12725 1 rt2800pci drm_kms_helper 46978 1 i915 drm 242038 4 i915,drm_kms_helper i2c_algo_bit 13423 1 i915 snd_page_alloc 18529 2 snd_hda_intel,snd_pcm mei 41616 0 serio_raw 13211 0 video 19596 1 i915 lp 17799 0 parport 46562 3 parport_pc,ppdev,lp usbhid 47199 0 hid 99559 1 usbhid r8169 62099 0 rfkill list: # rfkill list 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no 1: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: no

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• Your Cinnamon Roll & Morning Coffee: Powered by Oracle Enterprise Manager

  - by Ruma Sanyal

  1024x768 Truth be told, as I was getting my morning coffee today, I was pondering the recent election results more than Oracle [there, I said it]. But then an email from Glen Hawkins from the Enterprise Management team hit my Inbox and I started viewing this video. It was about the world’s largest convenience store chain, 7-Eleven, focusing on creating the best Digital Guest Experience (DGE) for their customers. Turns out that Oracle Enterprise Manager (OEM) powers 7-Eleven’s DGE Middleware Platform as a Service solution that consists of Oracle SOA Suite, Exalogic, and Exadata. “We need to present a consistent view of 7-Eleven across all our endpoints: 10,000 stores & various digital entities like our websites and apps”, said Ronald Clanton, the DGE Program Director for 7-Eleven. As 7-Eleven was rolling out a loyalty program with mobile support across multiple geos, it had many complex business & technical requirements, including supporting a wide variety of different apps, 10M guests in NA alone, ability to support high speed transactions, and very aggressive timelines. A key requirement was shortening the cycle for provisioning new environments. Whereas with other vendors this would take a few weeks, Oracle consulting showed them how with OEM provisioning new environments would take half a day, which was quite impressive. 7-Eleven has started to roll out this new program and are delighted to report that some provisioning cycles are as low as 10 minutes which includes provisioning the full Oracle SOA suite, Exalogic and more. They are delighted with OEM’s reporting capabilities and customization thereof. Watch the video to see for yourself. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• Oracle Could Lead In Cloud Business Apps Within Year

  - by Richard Lefebvre

  Below is the reprint from an article, writen by By Pete Barlas, Investor's Business Daily, published on Investorscom: Oracle (ORCL) is all but destined to become the largest seller of cloud business-software applications, analysts say, and perhaps within a year. What that means in the long run is much debated, though, as analysts aren't sure whether pricing competition might cut into profit or what other issues might develop in the fast-emerging cloud software field. But the database leader, which is either No. 1 or 2 to SAP (SAP) in business apps overall, simply has the size and scope to overtake current cloud business-app leader, Salesforce.com (CRM), analysts say. Oracle rolled out its first full suite of cloud applications on June 6. Cloud computing lets companies store data and apps on the Internet "cloud" and access it quickly and easily. The applications run the gamut of customer relationship management software to social networking sites for employees, partners and customers. For longtime software giants like Oracle, the cloud is a big switch. They get the great bulk of revenue from companies and other enterprises buying or licensing software that the customers keep on their own computer systems. Vendors also get annual maintenance fees. Analysts estimate Oracle is taking in a mere $1 billion or so a year from cloud-based software sales and services now. But while that's just a sliver of the company's $37 billion in sales last year, it's already about a third of the total sales for Salesforce, which is expected to end this year with some $3 billion in revenue. Operates In 145 Countries Oracle operates in more than 145 countries vs. about 70 for Salesforce. And Oracle has far more apps than Salesforce. Revenue doesn't equate to profit, but it's inevitable that huge Oracle will become the largest seller of cloud applications, says Trip Chowdhry, an analyst for Global Equities Research. "What Oracle has is global presence," he said. "They have two things driving the revenue: breadth of the offering and breadth of the distribution. You put those applications in those sales reps' hands and you get deployments not in just one country but several countries." At the June 6 event, Oracle CEO Larry Ellison emphasized that his company could and would beat Salesforce.com in head-to-head battles for customers. Oracle makes software to help companies manage such tasks as customer relationships, recruiting, supply chains, projects, finances and more. That range gives it an edge over all rivals, says Michael Fauscette, an analyst for research firm IDC.

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• Java Cloud Service for developers

  - by JuergenKress

  The advent of cloud computing has reinvented application development for many companies. “That’s the beauty of the cloud,” says Cameron Purdy, vice president of development, Oracle. “It dramatically improves developer productivity because they can do what they do best without having to manage complex development, testing, staging, and production environments.” The key is to find a platform that doesn’t impose proprietary restrictions or force developers to learn new tools. For example, Oracle Java Cloud Service is an enterprise-grade platform as a service for building and deploying Java EE, Oracle WebLogic Server, and Oracle Application Development Framework (Oracle ADF) applications. “It’s designed to be flexible and easy to use,” says Purdy. “And it is also a standards-based solution -it’s not proprietary and there is no cloud lock-in. Developers get instant access to an enterprise-grade environment for a simple, monthly subscription.” Oracle Java Cloud Service instances are created with just a few clicks, so businesses can create a rich application development environment within minutes. Running on Oracle WebLogic Server and Oracle Exalogic, the underlying infrastructure also leverages Oracle Fusion Middleware’s integration with common services. For example, instances come integrated and preconfigured with optimized Oracle Database and Oracle Identity Management configurations. Based on Oracle Enterprise Manager, the Oracle Java Cloud Service console lets customers easily manage and monitor their Oracle Java Cloud Service instances. The open nature of the Oracle Java Cloud Service lets developers integrate through Web services such as SOAP and REST APIs, as well as use their favorite developer tools, whether they are out-of-the-box tools such as Maven and Ant or the productivity features built into Oracle JDeveloper, Oracle Enterprise Pack for Eclipse, or NetBeans IDE. The service allows for the seamless movement of applications between on-premise Oracle WebLogic Server domains and instances of Oracle Java Cloud Service within Oracle Cloud. This approach allows flexibility to mix and match the use of on-premise environments with cloud instances for development, test, and production environments. Visit to learn more and watch videos about Oracle Java Cloud Service. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: java,cloud,oracle cloud,java cloud,WebLogic Community,Oracle,OPN,Jürgen Kress

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• RTS Game Style Application [closed]

  - by Daniel Wynand van Wyk

  My question may seem somewhat odd, but I hope that my specifications will clarify EXACTLY what it is that I am after. I need some help choosing the right tooling for a particular endeavour. My background is in desktop application development and large back-end systems. I have worked primarily on the Microsoft stack using C# and the .Net framework. My goal is to develop a 2D, RTS style, interactive office simulation. The simulation will model various office spaces, office equipment, employees and their interactions with one another. The idea is to abstract the concept of an office completely. Under the hood the application will do many things that are nothing like a game. This includes P2P networking, VPN tunnelling, streaming video, instant messaging, document collaboration, remote screen sharing, file-sharing, virus scanning, VOIP, document scanning, faxing, emailing, distributed computing, content management and much more! A somewhat similar thing has been attempted by IBM, where they created a virtual office in second life. If their attempt was a game, the game-play would be notably horrible, to say the least! The users/players will drive and control my application through the various objects modelled in the simulation. A single application capable of performing all of these various tasks would be a nightmare to navigate for even the most expert user. Using the concept of a game, I can easily separate functionality by assigning them to objects that relate 1-1 with their real world counter-parts. This can greatly simplify computing for novice users, with many added benefits in terms of visibility, transparency of process and centralized configuration. My hope is to make complex computing tasks accessible to all kinds of users and to greatly reduce the cognitive load associated with using the many different utilities and applications inside office settings. The complexity is therefore limited to the complexity of the space in which you find yourself. I want the application to target as many platforms as possible and run on computers that have no accelerated graphics capabilities. The simulation won't contain any of the fancy eye-candy you find in modern games, to the contrary, my "game" will purposefully be clean and simple. The closest thing I could imagine would be an old game like "Theme Hospital" or the first instalment of "The Sims". All the content will be pre-created and not user-generated like Second Life. New functionality will be added via a plugin system. Given my background and nature of my "game", I would like to spend most of my time writing code that does not have to do with the simulated office, as the "game" is really just a glorified application menu. I have done much reading about existing engines, frameworks and tools. I need the help of an experienced game developer who has tried and tested various products over the years who can guide me in the right direction given my very particular needs. I would appreciate any help I can get!

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• OTN Virtual Technology Summit - July 9 - Middleware Track

  - by OTN ArchBeat

  The Architecture of Analytics: Big Time Big Data and Business Intelligence This four-session track, part of the free OTN Virtual Technology Summit on July 9, will present a solution architect's perspective on how business intelligence products in Oracle's Fusion Middleware family and beyond fit into an effective big data architecture, offering insight and expertise from Oracle ACE Directors and product team experts specializing in business Intelligence to help you meet your big data business intelligence challenges. Register now! Sessions Oracle Big Data Appliance Case Study: Using Big Data to Analyze Cancer-Genome Relationships Tom Plunkett, Lead Author of the Oracle Big Data Handbook What does it take to build an award winning Big Data solution? This presentation takes a deep technical dive into the use of the Oracle Big Data Appliance in a project for the National Cancer Institute's Frederick National Laboratory for Cancer Research. The Frederick National Laboratory and the Oracle team won several awards for analyzing relationships between genomes and cancer subtypes with big data, including the 2012 Government Big Data Solutions Award, the 2013 Excellence.Gov Finalist for Innovation, and the 2013 ComputerWorld Honors Laureate for Innovation. [30 mins] Getting Value from Big Data Variety Richard Tomlinson, Director, Product Management, Oracle Big data variety implies big data complexity. Performing analytics on diverse data typically involves mashing up structured, semi-structured and unstructured content. So how can we do this effectively to get real value? How do we relate diverse content so we can start to analyze it? This session looks at how we approach this tricky problem using Endeca Information Discovery. [30 mins] How To Leverage Your Investment In Oracle Business Intelligence Enterprise Edition Within a Big Data Architecture Oracle ACE Director Kevin McGinley More and more organizations are realizing the value Big Data technologies contribute to the return on investment in Analytics. But as an increasing variety of data types reside in different data stores, organizations are finding that a unified Analytics layer can help bridge the divide in modern data architectures. This session will examine how you can enable Oracle Business Intelligence Enterprise Edition (OBIEE) to play a role in a unified Analytics layer and the benefits and use cases for doing so. [30 mins] Oracle Data Integrator 12c As Your Big Data Data Integration Hub Oracle ACE Director Mark Rittman Oracle Data Integrator 12c (ODI12c), as well as being able to integrate and transform data from application and database data sources, also has the ability to load, transform and orchestrate data loads to and from Big Data sources. In this session, we'll look at ODI12c's ability to load data from Hadoop, Hive, NoSQL and file sources, transform that data using Hive and MapReduce processing across the Hadoop cluster, and then bulk-load that data into an Oracle Data Warehouse using Oracle Big Data Connectors. We will also look at how ODI12c enables ETL-offloading to a Hadoop cluster, with some tips and techniques on real-time capture into a Hadoop data reservoir and techniques and limitations when performing ETL on big data sources. [90 mins] Register now!

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• PASS Summit for SQL Starters

  - by Davide Mauri

  I’ve received a buch of emails from PASS Summit “First Timers” that are also somehow new to SQL Server (for “somehow” I mean people with less than 6 month experience but with some basic knowledge of SQL Server engine) or are catching up from SQL Server 2000. The common question regards the session one should not miss to have a broad view of the entire SQL Server platform have some insight into some specific areas of SQL Server Given that I’m on (semi-)vacantion and that I have more free time (not true, I have to prepare slides & demos for several conferences, PASS Summit  - Building the Agile Data Warehouse with SQL Server 2012 - and PASS 24H - Agile Data Warehousing with SQL Server 2012 - among them…but let’s pretend it to be true), I’ve decided to make a post to answer to this common questions. Of course this is my personal point of view and given the fact that the number and quality of session that will be delivered at PASS Summit is so high that is very difficoult to make a choice, fell free to jump into the discussion and leave your feedback or – even better – answer with another post. I’m sure it will be very helpful to all the SQL Server beginners out there. I’ve imposed to myself to choose 6 session at maximum for each Track. Why 6? Because it’s the maximum number of session you can follow in one day, and given that all the session will be on the Summit DVD, they are the answer to the following question: “If I have one day to spend in training, which session I should watch?”. Of course a Summit is not like a Course so a lot of very basics concept of well-established technologies won’t be found here. Analysis Services, Integration Services, MDX are not part of the Summit this time (at least for the basic part of them). Enough with that, let’s start with the session list ideal to have a good Overview of all the SQL Server Platform: Geospatial Data Types in SQL Server 2012 Inside Unstructured Data: SQL Server 2012 FileTable and Semantic Search XQuery and XML in SQL Server: Common Problems and Best Practice Solutions Microsoft's Big Play for Big Data Dashboards: When to Choose Which MSBI Tool Microsoft BI End-User Tools 360° for what concern Database Development, I recommend the following sessions Understanding Transaction Isolation Levels What to Look for in Execution Plans Improve Query Performance by Fixing Bad Parameter Sniffing A Window into Your Data: Using SQL Window Functions Practical Uses and Optimization of New T-SQL Features in SQL Server 2012 Taking MERGE Beyond the Basics For Business Intelligence Information Delivery Analyzing SSAS Data with Excel Building Compelling Power View Reports Managed Self-Service BI PowerPivot 101  SharePoint for Business Intelligence The Best Microsoft BI Tools You've Never Heard Of and for Business Intelligence Architecture & Development BI Power Hour Building a Tabular Model Database Enterprise Information Management: Bringing Together SSIS, DQS, and MDS SSIS Design Patterns Storing Columnstore Indexes Hadoop and Its Ecosystem Components in Action Beside the listed sessions, First Timers should also take a look the the page PASS set up for them: http://www.sqlpass.org/summit/2012/Connect/FirstTimers.aspx See you at PASS Summit!

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• Software Architecture Analysis Method (SAAM)

  Software Architecture Analysis Method (SAAM) is a methodology used to determine how specific application quality attributes were achieved and how possible changes in the future will affect quality attributes based on hypothetical cases studies. Common quality attributes that can be utilized by this methodology include modifiability, robustness, portability, and extensibility. Quality Attribute: Application Modifiability The Modifiability quality attribute refers to how easy it changing the system in the future will be. This to me is a very open-ended attribute because a business could decide to transform a Point of Sale (POS) system in to a Lead Tracking system overnight. (Yes, this did actually happen to me) In order for SAAM to be properly applied for checking this attribute specific hypothetical case studies need to be created and review for the modifiability attribute due to the fact that various scenarios would return various results based on the amount of changes. In the case of the POS change out a payment gateway or adding an additional payment would have scored very high in comparison to changing the system over to a lead management system. I personally would evaluate this quality attribute based on the S.O.I.L.D Principles of software design. I have found from my experience the use of S.O.I.L.D in software design allows for the adoption of changes within a system. Quality Attribute: Application Robustness The Robustness quality attribute refers to how an application handles the unexpected. The unexpected can be defined but is not limited to anything not anticipated in the originating design of the system. For example: Bad Data, Limited to no network connectivity, invalid permissions, or any unexpected application exceptions. I would personally evaluate this quality attribute based on how the system handled the exceptions. Robustness Considerations Did the system stop or did it handle the unexpected error? Did the system log the unexpected error for future debugging? What message did the user receive about the error? Quality Attribute: Application Portability The Portability quality attribute refers to the ease of porting an application to run in a new operating system or device. For example, It is much easier to alter an ASP.net website to be accessible by a PC, Mac, IPhone, Android Phone, Mini PC, or Table in comparison to desktop application written in VB.net because a lot more work would be involved to get the desktop app to the point where it would be viable to port the application over to the various environments and devices. I would personally evaluate this quality attribute based on each new environment for which the hypothetical case study identifies. I would pay particular attention to the following items. Portability Considerations Hardware Dependencies Operating System Dependencies Data Source Dependencies Network Dependencies and Availabilities  Quality Attribute: Application Extensibility The Extensibility quality attribute refers to the ease of adding new features to an existing application without impacting existing functionality. I would personally evaluate this quality attribute based on each new environment for the following Extensibility  Considerations Hard coded Variables versus Configurable variables Application Documentation (External Documents and Codebase Documentation.) The use of Solid Design Principles

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• Oracle Linux Partner Pavilion Spotlight - Part II

  - by Ted Davis

  As we draw closer to the first day of Oracle OpenWorld, starting in less than a week, we continue to showcase some of our premier partners exhibiting in the Oracle Linux Partner Pavilion ( Booth #1033). We have Independent Hardware Vendors, Independent Software Vendors and Systems Integrators that show the breadth of support in the Oracle Linux and Oracle VM ecosystem. In today's post we highlight three additional Oracle Linux / Oracle VM Partners from the pavilion. Micro Focus delivers mainframe solutions software and software delivery tools with its Borland products. These tools are grouped under the following solutions: Analysis and testing tools for JDeveloper Micro Focus Enterprise Analyzer is key to the success of application overhaul and modernization strategies by ensuring that they are based on a solid knowledge foundation. It reveals the reality of enterprise application portfolios and the detailed constructs of business applications. COBOL for Oracle Database, Oracle Linux, and Tuxedo Micro Focus Visual COBOL delivers the next generation of COBOL development and deployment. Itbrings the productivity of the Eclipse IDE to COBOL, and provides the ability to deploy key business critical COBOL applications to Oracle Linux both natively and under a JVM. Migration and Modernization tooling for mainframes Enterprise application knowledge, development, test and workload re-hosting tools significantly improves the efficiency of business application delivery, enabling CIOs and IT leaders to modernize application portfolios and target platforms such as Oracle Linux. When it comes to Oracle Linux database environments, supporting high transaction rates with minimal response times is no longer just a goal. It’s a strategic imperative. The “data deluge” is impacting the ability of databases and other strategic applications to access data and provide real-time analytics and reporting. As such, customer demand for accelerated application performance is increasing. Visit LSI at the Oracle Linux Pavilion, #733, to find out how LSI Nytro Application Acceleration products are designed from the ground up for database acceleration. Our intelligent solid-state storage solutions help to eliminate I/O bottlenecks, increase throughput and enable Oracle customers achieve the highest levels of DB performance. Accelerate Your Exadata Success With Teleran. Teleran’s software solutions for Oracle Exadata and Oracle Database reduce the cost, time and effort of migrating and consolidating applications on Exadata. In addition Teleran delivers visibility and control solutions for BI/data warehouse performance and user management that ensure service levels and cost efficiency.Teleran will demonstrate these solutions at the Oracle Open World Linux Pavilion: Consolidation Accelerator - Reduces the cost, time and risk ofof migrating and consolidation applications on Exadata. Application Readiness – Identifies legacy application performance enhancements needed to take advantage of Exadata performance features Workload Accelerator – Identifies and clusters workloads for faster performance on Exadata Application Visibility and Control - Improves performance, user productivity, and alignment to business objectives while reducing support and resource costs. Thanks for reading today's Partner Spotlight. Three more partners will be highlighted tomorrow. If you missed our first Partner Spotlight check it out here.

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• How to appear very professional on my first freelance project?

  - by iamserious

  I need some help on appearing very professional on my first freelance project. How / What should you do to achieve this? Background: I started as a full time web developer 18 months ago, two promotions later I am now a senior software engineer. I've never had any problems with designing / developing / coding a complicated system. I thought I could use some help for Christmas and I started bidding for a project and now I have one - from a very reputable lawyers association in London. I have no problem dealing with the actual implementation of the system, but I have no idea how to appear professional throughout the whole process. About the project: This lawyers association are starting a distant training courses and in addition to having a website to show off all their clients etc, they want a students area where their students would log in, download course materials allocated to them etc.. and an admin section where they assign courses to students / create new ones / upload materials etc.. Questions breakdown: 1) How should I start with the requirement gathering? Is using scrum a good idea, or should I use something like Volere Template - and what should I do with it? should I submit a copy to the client etc.. 2) How often should I meet the client? Would once a fortnight would be good? 3) What are the processes / protocols that I need to follow so that they would be satisfied with me and think that I am very professional 4) How much should I charge for the product? 5) How should I get a quote / contract / receipt for the whole project? 6) What are the steps that professional freelancers go through, during the life cycle of a project? My Research so far Looking at How much should I charge doesn't help.. I live in London, zone 1, though I have no idea how much a project of this size would cost. Help on this would be appreciated. How to be professional articles talks about the work / time management etc and not the actual process, what would real people do etc.. it's like academia theory, but not practical. If this needs revising, please let me know, do not close it because of whatever reason, I will edit the question or details to fit the needs. Thanks for reading a lengthy question.

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• TechEd 2010 Day Three: The Database Designer (Isn't)

  - by BuckWoody

  Yesterday at TechEd 2010 here in New Orleans I worked the front-booth, answering general SQL Server questions for the masses. I was actually a little surprised to find most of the questions I got were from folks that wanted to know more about Stream Insight and Master Data Services. In past conferences I've been asked a lot of "free consulting" questions, about problems folks have had from older products. I don't mind that a bit - in fact, I'm always happy to help in any way I can. But this time people are really interested in the new features in the product, and I like that they are thinking ahead, not just having to solve problems in production. My presentation was on "Database Design in an Hour". We had the usual fun, and SideShow Bob made an appearance - I kid you not. The guy in the back of the room looked just like Sideshow Bob, so I quickly held a "bes thair" contest, and he won. Duing the presentation, I explain the tools you can use to design databases. I also explain that the "Database Designer" tool in SQL Server Management Studio (SSMS) isn't truly a desinger - it uses non-standard notation, doesn't have a meta-data dictionary, and worst of all, it works at the physical level. In other words, whatever you do in SSMS will automatically change the field/table/relationship structures in the database. We fixed this in SSMS 2008 and higher by adding an option to block that, but the tool is not a good design function nonetheless. To be fair, no one I know of at Microsoft recommends that it is - but I was shocked to hear so many developers in the room defending it as a good tool. I think the main issue for someone who doesn't have to work with Relational Systems a great deal is that it can be difficult to figure out Foreign Keys. The syntax makes them look "backwards", so it's just easier to grab a field and place it on the table you want to point to. There are options. You can download a couple of free tools (CA has a community edition of ER-WIN, Quest has one, and Embarcadero also has one) and if you design more than one or two databases a year, it may be worth buying a true design tool. For years I used Visio, but we changed it so that it doesn't forward-engineer (create the DDL) any more, so it isn't a true design tool either. So investigate those free and not-so-free tools. You'll find they help you in your job - but stay away from the Database Designer in SSMS. Or I'll send Sideshow Bob over there to straighten you out. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Wireless connection by using command screen

  - by Amadeus

  I installed Ubuntu 12.04 armhf to my beagleboard-xm and now trying to connect to a wireless network. First, I checked if I can search for available networks: ubuntu@arm:~$ iwlist scan lo Interface doesn't support scanning. usb0 Interface doesn't support scanning. wlan0 Scan completed : Cell 01 - Address: EA:7D:EF:60:C9:0B Channel:1 Frequency:2.412 GHz (Channel 1) Quality=70/70 Signal level=-23 dBm Encryption key:on ESSID:"ghostrider" Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s 24 Mb/s; 36 Mb/s; 54 Mb/s Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s Mode:Ad-Hoc Extra:tsf=000000005a1ab50e Extra: Last beacon: 6242ms ago IE: Unknown: 000A67686F73747269646572 IE: Unknown: 010882848B962430486C IE: Unknown: 030101 IE: Unknown: 06020000 IE: Unknown: 2A0100 IE: Unknown: 2F0100 IE: Unknown: 32040C121860 IE: Unknown: 2D1A2C181BFF00000000000000000000000000000000000000000000 IE: Unknown: 3D16010800000000FF000000000000000000000000000000 IE: Unknown: DD09001018020000000000 Then I edited /etc/network/interfaces file to the following: root@arm:/etc/wpa_supplicant# cat /etc/network/interfaces auto lo iface lo inet loopback # The primary network interface auto eth0 iface eth0 inet dhcp # Example to keep MAC address between reboots #hwaddress ether DE:AD:BE:EF:CA:FE # WiFi Example auto wlan0 iface wlan0 inet dhcp wpa-ssid "ghostrider" wpa-psk "b34d373eb2fb836a43b0afffe783c7d0af694724506c9e77b06d1021302905bf" But I cannot still connect to the wireless network: root@arm:/etc/wpa_supplicant# iwconfig lo no wireless extensions. usb0 no wireless extensions. wlan0 IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Asociated Tx-Power=20 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:on eth0 no wireless extensions. root@arm:/etc/network# ifup wlan0 Failed to bring up wlan0. What is wrong? Should I change any other files also? But I think it was enough. By the way if you are curious about where that wpa-psk came from: zero@ghostrider:~$ wpa_passphrase ghostrider 34bddf67c2 network={ ssid="ghostrider" #psk="34bddf67c2" psk=b34d373eb2fb836a43b0afffe783c7d0af694724506c9e77b06d1021302905bf } I will appreciate any effort to help. Regards, Amadeus ps: Also I tried to connect manually: root@arm:/etc/network# iwconfig wlan0 essid ghostrider key s:34bddf67c2 But this did not solve my problem also.

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• Oracle Open World - the technologist's fall classic

  - by user581320

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Well its September and the calendar is charging towards fall. I realized today that another summer had passed as the first rain in months fell here in northern California redwood country. If its fall that means that Oracle Open World is right around the corner and that tens of thousands of technology professionals will soon converge on San Francisco to fill every hotel and every corner of their minds. As in years past, team UPK will be there in force to answer questions, demo and discuss all things UPK. On Thursday, October 4, from 12:45pm to 1:45pm I along with several of my UPK teammates will be manning the User Productivity Kit Panel - Best Practices to Manage and Deploy Content. This session is an interactive session intended as an opportunity to get your UPK questions answered. To get things started we will answer some questions submitted in advance. If you have any questions or subject areas you’d like addressed during the session, let me know here in the blog and then come to the session and we’ll do our best to answer your questions.  Peter Maravelias UPK Product Management

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• Keeping your options open in a cloud solution

  - by BuckWoody

  In on-premises solutions we have the full range of options open for a given computing solution – but we don’t always take advantage of them, for multiple reasons. Data goes in a Relational Database Management System, files go on a share, and e-mail goes to the Exchange server. Over time, vendors (including ourselves) add in functionality to one product that allow non-standard use of the platform. For example, SQL Server (and Oracle, and others) allow large binary storage in or through the system – something not originally intended for an RDBMS to handle. There are certainly times when this makes sense, of course, but often these platform hammers turn every problem into a nail. It can make us “lazy” in our design – we sometimes don’t take the time to learn another architecture because the one we’ve spent so much time with can handle what we want to do. But there’s a distinct danger here. In nature, when a population shares too many of the same traits, it can cause a complete collapse if a situation exploits a weakness shared by that population. The same is true with not using the righttool for the job in a computing environment. Your company or organization depends on your knowledge as a professional to select the best mix of supportable, flexible, cost-effective technologies to solve their problems, whether you’re in an architect role or not.  So take some time today to learn something new. The way I do this is to select a given problem, and try to solve it with a technology I’m not familiar with. For instance – create a Purchase Order system in Excel, then in Hadoop or MongoDB, or even in flat-files using PowerShell as an interface. No, I’m not suggesting any of these architectures are the proper way to solve the PO problem, but taking something concrete that you know well and applying that meta-knowledge to another platform will assist you in exercising the “little grey cells” and help you and your organization understand what is open to you. And of course you can do all of this on-premises – but my recommendation is to check out a cloud platform (my suggestion would of course be Windows Azure :) ) and try it there. Most providers (including Microsoft) provide free time to do that.

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• 13.10 upgrade dropping wifi [on hold]

  - by Daryl

  Almost a complete newb here. After my last upgrade from 12.04 to 13.10 my wifi now randomly drops. The only way I can get a signal back is a shutdown and restart otherwise it shows no network is even available to connect to. Had no problems until the upgrade. Any help would be appreciated. H/W path Device Class Description ==================================================== system h8-1534 (H2N64AA#ABA) /0 bus 2AC8 /0/0 memory 64KiB BIOS /0/4 processor AMD FX(tm)-6200 Six-Core Processor /0/4/5 memory 288KiB L1 cache /0/4/6 memory 6MiB L2 cache /0/4/7 memory 8MiB L3 cache /0/d memory 10GiB System Memory /0/d/0 memory DIMM Synchronous [empty] /0/d/1 memory 4GiB DIMM DDR3 Synchronous 1600 MHz (0.6 ns) /0/d/2 memory 2GiB DIMM DDR3 Synchronous 1600 MHz (0.6 ns) /0/d/3 memory 4GiB DIMM DDR3 Synchronous 1600 MHz (0.6 ns) /0/100 bridge RD890 PCI to PCI bridge (external gfx0 port B) /0/100/0.2 generic RD990 I/O Memory Management Unit (IOMMU) /0/100/2 bridge RD890 PCI to PCI bridge (PCI express gpp port B) /0/100/2/0 display Turks PRO [Radeon HD 7570] /0/100/2/0.1 multimedia Turks/Whistler HDMI Audio [Radeon HD 6000 Series] /0/100/5 bridge RD890 PCI to PCI bridge (PCI express gpp port E) /0/100/5/0 bus TUSB73x0 SuperSpeed USB 3.0 xHCI Host Controller /0/100/11 storage SB7x0/SB8x0/SB9x0 SATA Controller [RAID5 mode] /0/100/12 bus SB7x0/SB8x0/SB9x0 USB OHCI0 Controller /0/100/12.2 bus SB7x0/SB8x0/SB9x0 USB EHCI Controller /0/100/13 bus SB7x0/SB8x0/SB9x0 USB OHCI0 Controller /0/100/13.2 bus SB7x0/SB8x0/SB9x0 USB EHCI Controller /0/100/14 bus SBx00 SMBus Controller /0/100/14.2 multimedia SBx00 Azalia (Intel HDA) /0/100/14.3 bridge SB7x0/SB8x0/SB9x0 LPC host controller /0/100/14.4 bridge SBx00 PCI to PCI Bridge /0/100/14.5 bus SB7x0/SB8x0/SB9x0 USB OHCI2 Controller /0/100/15 bridge SB700/SB800/SB900 PCI to PCI bridge (PCIE port 0) /0/100/15.1 bridge SB700/SB800/SB900 PCI to PCI bridge (PCIE port 1) /0/100/15.2 bridge SB900 PCI to PCI bridge (PCIE port 2) /0/100/15.2/0 wlan0 network RT3290 Wireless 802.11n 1T/1R PCIe /0/100/15.2/0.1 generic RT3290 Bluetooth /0/100/15.3 bridge SB900 PCI to PCI bridge (PCIE port 3) /0/100/15.3/0 eth0 network RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller /0/100/16 bus SB7x0/SB8x0/SB9x0 USB OHCI0 Controller /0/100/16.2 bus SB7x0/SB8x0/SB9x0 USB EHCI Controller /0/101 bridge Family 15h Processor Function 0 /0/102 bridge Family 15h Processor Function 1 /0/103 bridge Family 15h Processor Function 2 /0/104 bridge Family 15h Processor Function 3 /0/105 bridge Family 15h Processor Function 4 /0/106 bridge Family 15h Processor Function 5 /0/1 scsi0 storage /0/1/0.0.0 /dev/sda disk 1TB WDC WD1002FAEX-0 /0/1/0.0.0/1 volume 189MiB Windows FAT volume /0/1/0.0.0/2 /dev/sda2 volume 244MiB data partition /0/1/0.0.0/3 /dev/sda3 volume 931GiB LVM Physical Volume /0/2 scsi2 storage /0/2/0.0.0 /dev/cdrom disk DVD A DH16ACSHR /0/3 scsi6 storage /0/3/0.0.0 /dev/sdb disk SCSI Disk /0/3/0.0.1 /dev/sdc disk SCSI Disk /0/3/0.0.2 /dev/sdd disk SCSI Disk /0/3/0.0.3 /dev/sde disk MS/MS-Pro /0/3/0.0.3/0 /dev/sde disk /1 power Standard Efficiency I apologize for my newbness. I hope this is enough info for the hardware. Thanks Bruno for pointing out I needed to add more info. If I am lacking anything else please let me know and I'll post it.

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• Watch ON-Demand Oracle's 4th Annual Primavera Virtual Summit

  - by Melissa Centurio Lopes

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Did you miss Oracle's 4th Annual Primavera Virtual Summit? Or, maybe you attended the virtual event live, but want to re-watch some presentations or download industry-specific assets - well you can! Watch and visit here, on-demand.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} This event is now available On-Demand for your convenience. Feel free to log-in anytime to listen again about: New cloud based PPM solutions presentations. Special Primavera Roadmap presentation- what's new and what's coming. Customer stories highlighting their successes with Primavera Unifier, Oracle Instantis and Primavera P6 Enterprise Project Portfolio Management. And don't forget to visit the Resource Library to check out all the latest product information, whitepapers, and demos which are all available to download and read at your convenience. During your visit to the Virtual Summit ON-Demand, we would appreciate you visiting the Networking Lounge and taking a few minutes to fill out the survey. We would really like to hear what you think. You can also visit the Primavera Website for more information about the newest EPPM solutions and offerings.

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• Solaris 11.1 changes building of code past the point of __NORETURN

  - by alanc

  While Solaris 11.1 was under development, we started seeing some errors in the builds of the upstream X.Org git master sources, such as: "Display.c", line 65: Function has no return statement : x_io_error_handler "hostx.c", line 341: Function has no return statement : x_io_error_handler from functions that were defined to match a specific callback definition that declared them as returning an int if they did return, but these were calling exit() instead of returning so hadn't listed a return value. These had been generating warnings for years which we'd been ignoring, but X.Org has made enough progress in cleaning up code for compiler warnings and static analysis issues lately, that the community turned up the default error levels, including the gcc flag -Werror=return-type and the equivalent Solaris Studio cc flags -v -errwarn=E_FUNC_HAS_NO_RETURN_STMT, so now these became errors that stopped the build. Yet on Solaris, gcc built this code fine, while Studio errored out. Investigation showed this was due to the Solaris headers, which during Solaris 10 development added a number of annotations to the headers when gcc was being used for the amd64 kernel bringup before the Studio amd64 port was ready. Since Studio did not support the inline form of these annotations at the time, but instead used #pragma for them, the definitions were only present for gcc. To resolve this, I fixed both sides of the problem, so that it would work for building new X.Org sources on older Solaris releases or with older Studio compilers, as well as fixing the general problem before it broke more software building on Solaris. To the X.Org sources, I added the traditional Studio #pragma does_not_return to recognize that functions like exit() don't ever return, in patches such as this Xserver patch. Adding a dummy return statement was ruled out as that introduced unreachable code errors from compilers and analyzers that correctly realized you couldn't reach that code after a return statement. And on the Solaris 11.1 side, I updated the annotation definitions in <sys/ccompile.h> to enable for Studio 12.0 and later compilers the annotations already existing in a number of system headers for functions like exit() and abort(). If you look in that file you'll see the annotations we currently use, though the forms there haven't gone through review to become a Committed interface, so may change in the future. Actually getting this integrated into Solaris though took a bit more work than just editing one header file. Our ELF binary build comparison tool, wsdiff, actually showed a large number of differences in the resulting binaries due to the compiler using this information for branch prediction, code path analysis, and other possible optimizations, so after comparing enough of the disassembly output to be comfortable with the changes, we also made sure to get this in early enough in the release cycle so that it would get plenty of test exposure before the release. It also required updating quite a bit of code to avoid introducing new lint or compiler warnings or errors, and people building applications on top of Solaris 11.1 and later may need to make similar changes if they want to keep their build logs similarly clean. Previously, if you had a function that was declared with a non-void return type, lint and cc would warn if you didn't return a value, even if you called a function like exit() or panic() that ended execution. For instance: #include <stdlib.h> int callback(int status) { if (status == 0) return status; exit(status); } would previously require a never executed return 0; after the exit() to avoid lint warning "function falls off bottom without returning value". Now the compiler & lint will both issue "statement not reached" warnings for a return 0; after the final exit(), allowing (or in some cases, requiring) it to be removed. However, if there is no return statement anywhere in the function, lint will warn that you've declared a function returning a value that never does so, suggesting you can declare it as void. Unfortunately, if your function signature is required to match a certain form, such as in a callback, you not be able to do so, and will need to add a /* LINTED */ to the end of the function. If you need your code to build on both a newer and an older release, then you will either need to #ifdef these unreachable statements, or, to keep your sources common across releases, add to your sources the corresponding #pragma recognized by both current and older compiler versions, such as: #pragma does_not_return(exit) #pragma does_not_return(panic) Hopefully this little extra work is paid for by the compilers & code analyzers being able to better understand your code paths, giving you better optimizations and more accurate errors & warning messages.

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• List of common pages to have in the footer [closed]

  - by user359650

  I would like to post this question as a reference for webmasters wondering what pages they should include in the footer. I will use answers to complete my initial list: About us / About MyCompany / MyCompany About / About us: description about the company, its mission, and its vision. History: summary of milestones achieved by the company. The team / Management / Board of directors: depending on size of the company there may be one of more pages describing the people involved in the company, depending on their position. Awards: list of awards received by the company if any. In the press / They're talking about us: list of links to external websites, usually highly regarded news websites, which mentioned the company in one of their articles. Media Wallpapers: wallpapers with company logo in different colors and formats that fans can set as desktop image for their computer. logos: company logo in different colors and formats that websites/blogs posting about the website can use for illustration purposes. Media kits: documents, usually in PDF format summarizing the key company figures and facts that journalists can download and read to get a quick overview of the company. Misc Contact / Contact us: contact details the company is prepared to disclose if any (address, email, phone) or contact form. Careers / Jobs / Join us: list of open vacancies with contact form to apply. Investors / Partners / Publishers: information and contact forms for companies willing to become Investors/Partners/Publishers or login page to access portal restricted to those who already are. FAQ: list of common questions and answers to guide users and reduce number of support requests. Follow us / Community Facebook / Twitter / Google+: links to the company's pages/accounts on various social networks. Legal Terms / Terms of use / Terms & Conditions: rules users must follow when browsing the website. Privacy / Privacy Statement: explanations as to how the company deals with users' personal data and what users can do about it (request information to be deleted...). cookies: page that starts appearing on more and more websites due to new regulation (notably EU) imposing more transparency and control for users about cookies (e.g. BBC cookie page). Any input is welcome PS: if someone with enough rep could add the footer tag that would be great (min. 300 required).

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• StringBuffer behavior in LWJGL

  - by Michael Oberlin

  Okay, I've been programming in Java for about ten years, but am entirely new to LWJGL. I have a specific problem whilst attempting to create a text console. I have built a class meant to abstract input polling to it, which (in theory) captures key presses from the Keyboard object and appends them to a StringBuilder/StringBuffer, then retrieves the completed string after receiving the ENTER key. The problem is, after I trigger the String return (currently with ESCAPE), and attempt to print it to System.out, I consistently get a blank line. I can get an appropriate string length, and I can even sample a single character out of it and get complete accuracy, but it never prints the actual string. I could swear that LWJGL slipped some kind of thread-safety trick in while I wasn't looking. Here's my code: static volatile StringBuffer command = new StringBuffer(); @Override public void chain(InputPoller poller) { this.chain = poller; } @Override public synchronized void poll() { //basic testing for modifier keys, to be used later on boolean shift = false, alt = false, control = false, superkey = false; if(Keyboard.isKeyDown(Keyboard.KEY_LSHIFT) || Keyboard.isKeyDown(Keyboard.KEY_RSHIFT)) shift = true; if(Keyboard.isKeyDown(Keyboard.KEY_LMENU) || Keyboard.isKeyDown(Keyboard.KEY_RMENU)) alt = true; if(Keyboard.isKeyDown(Keyboard.KEY_LCONTROL) || Keyboard.isKeyDown(Keyboard.KEY_RCONTROL)) control = true; if(Keyboard.isKeyDown(Keyboard.KEY_LMETA) || Keyboard.isKeyDown(Keyboard.KEY_RMETA)) superkey = true; while(Keyboard.next()) if(Keyboard.getEventKeyState()) { command.append(Keyboard.getEventCharacter()); } if (Framework.isConsoleEnabled() && Keyboard.isKeyDown(Keyboard.KEY_ESCAPE)) { System.out.println("Escape down"); System.out.println(command.length() + " characters polled"); //works System.out.println(command.toString().length()); //works System.out.println(command.toString().charAt(4)); //works System.out.println(command.toString().toCharArray()); //blank line! System.out.println(command.toString()); //blank line! Framework.disableConsole(); } //TODO: Add command construction and console management after that } } Maybe the answer's obvious and I'm just feeling tired, but I need to walk away from this for a while. If anyone sees the issue, please let me know. This machine is running the latest release of Java 7 on Ubuntu 12.04, Mate desktop environment. Many thanks.

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• Are You Meeting Social Customer Service Expectations?

  - by Mike Stiles

  Whether it’s B2B or B2C, one sure path to repeat business is making sure your buyer has a memorably pleasant and successful customer service experience with you. If they get that kind of treatment consistently, that’s called a relationship. And those aren’t broken easily. Social customer service, driven by integrated SRM (social relationship management) technology, is the venue that can effectively connect customers not only to the brand, but to other customers. Positive experiences, once administered, don’t just rest with the recipient. They’re published in the form of public raves and peer-to-peer recommendation, a force far more actionable than push advertising. What’s more, your customers have come to expect access to you and satisfaction from you using social. An NM Incite study shows 83% of Twitter users and 71% of Facebook users expect to get an answer from brands the same day they post to them on their social assets. To make sure you’re responding, you’ve got to have a tech platform that’s set up to moderate and alert so you’ll know ASAP a customer needs help. The more integrated your social enterprise is, the faster you can not only respond, but respond with the answer they’re looking for, because your system is connected to the internal resources that can surface the answer or put wheels in motion to rectify the situation in the shortest amount of time possible. But if you go to the necessary lengths to make sure your customers feel valued and important, will they really reward you? The study says 71% of consumers who got quick and effective responses from companies they contacted via social were more likely to recommend the brand to their friends and followers. So yes, sweeping people off their feet pays big dividends in terms of word-of-mouth marketing. But you should be keenly aware of the reverse side of that coin. Give people a negative experience, either in real world or virtual customer service, and that message is highly likely to get amplified through social channels faster and louder. Only 36% of the NM Incite study’s respondents reported that their problems were solved quickly and effectively. 36%? That’s hardly an impressive number. It gets worse. 10% never got so much as a response - at all. Going back to the relationship analogy, companies that are this deep in the ditch where customer service is concerned are making their girl or boyfriends really easy for a competitor to steal. Given the technology tools and data available right now for having an intimate knowledge of the customer, what products they’ve purchased, likely problems with those products, effective resolutions to those problems, and follow-up communication to gauge satisfaction, there are fewer excuses than ever for making the lifeblood of your business feel like you couldn’t care less. @mikestiles

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• MySQL Enterprise Monitor 3.0.3 Is Now Available

  - by Andy Bang

  We are pleased to announce that MySQL Enterprise Monitor 3.0.3 is now available for download on the My Oracle Support (MOS) web site. It will also be available via the Oracle Software Delivery Cloud with the November update in about 1 week. This is a maintenance release that fixes a number of bugs. You can find more information on the contents of this release in the change log. You will find binaries for the new release on My Oracle Support. Choose the "Patches & Updates" tab, and then use the "Product or Family (Advanced Search)" feature. You will also find the binaries on the Oracle Software Delivery Cloud in approximately 1 week. Choose "MySQL Database" as the Product Pack and you will find the Enterprise Monitor along with other MySQL products. Based on feedback from our customers, MySQL Enterprise Monitor (MEM) 3.0 offers many significant improvements over previous releases. Highlights include: Policy-based automatic scheduling of rules and event handling (including email notifications) make administration of scale-out easier and automatic Enhancements such as automatic discovery of MySQL instances, centralized agent configuration and multi-instance monitoring further improve ease of configuration and management The new cloud and virtualization-friendly, "agent-less" design allows remote monitoring of MySQL databases without the need for any remote agents Trends, projections and forecasting - Graphs and Event handlers inform you in advance of impending file system capacity problems Zero Configuration Query Analyzer - Works "out of the box" with MySQL 5.6 Performance_Schema (supported by 5.6.14 or later) False positives from flapping or spikes are avoided using exponential moving averages and other statistical techniques Advisors can analyze data across an entire group; for example, the Replication Configuration Advisor can scan an entire topology to find common configuration errors like duplicate server UUIDs or a slave whose version is less than its master's More information on the contents of this release is available here: What's new in MySQL Enterprise Monitor 3.0? MySQL Enterprise Edition: Demos MySQL Enterprise Monitor Frequently Asked Questions MySQL Enterprise Monitor Change History More information on MySQL Enterprise and the Enterprise Monitor can be found here: http://www.mysql.com/products/enterprise/ http://www.mysql.com/products/enterprise/monitor.html http://www.mysql.com/products/enterprise/query.html http://forums.mysql.com/list.php?142 If you are not a MySQL Enterprise customer and want to try the Monitor and Query Analyzer using our 30-day free customer trial, go to http://www.mysql.com/trials, or contact Sales at http://www.mysql.com/about/contact. If you haven't looked at MEM recently, and especially MEM 3.0, please do so now and let us know what you think. Thanks and Happy Monitoring! - The MySQL Enterprise Tools Development Team

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• Cloud Computing Business Benefits

  - by workflowman

  If you have been living under a rock for the past year, you wouldn't have heard about cloud computing. Cloud computing is a loose term that describes anything that is hosted in data centers and accessed via the internet. It is normally associated with developers who draw clouds in diagrams indicating where services or how systems communicate with each other. Cloud computing also incorporates such well-known trends as Web 2.0 and Software as a Service (SaaS) and more recently Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). Its aim is to change the way we compute, moving from traditional desktop and on-premises servers to services and resources that are hosted in the cloud.  Benefits of Cloud Computing  There are clearly benefits in building applications using cloud computing, some of which are listed here:  Zero up- front investment:  Delivering a large-scale system costs a fortune in both time and money. Often IT departments are split into hardware/network and software services. The hardware team provisions servers and so forth under the requirements of the software team. Often the hardware team has a different budget that requires approval. Although hardware and software management are two separate disciplines, sometimes what happens is developers are given the task to estimate CPU cycles, disk space, and so forth, which ends up in underutilized servers.  Usage-based costing:  You pay for what you use, no more, no less, because you never actually own the server. This is similar to car leasing, where in the long run you get a new car every three years and maintenance is never a worry.  Potential for shrinking the processing time:  If processes are split over multiple machines, parallel processing is performed, which decreases processing time.  More office space:  Walk into most offices, and guaranteed you will find a medium- sized room dedicated to servers.  Efficient resource utilization:  The resource utilization is handed by a centralized cloud administrator who is in charge of deciding exactly the right amount of resources for a system. This takes the task away from local administrators, who have to regularly monitor these servers.  Just-in-time infrastructure:  If your system is a success and needs to scale to meet demand, this can cause further time delays or a slow- performing service. Cloud computing solves this because you can add more resources at any time.  Lower environmental impact:  If servers are centralized, potentially an environment initiative is more likely to succeed. As an example, if servers are placed in sunny or windy parts of the world, then why not use these resources to power those servers?  Lower costs:  Unfortunately, this is one point that administrators will not like. If you have people administrating your e-mail server and network along with support staff doing other cloud-based tasks, this workforce can be reduced. This saves costs, though it also reduces jobs.

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• What is hiberfil.sys and How Do I Delete It?

  - by The Geek

  You’re no doubt reading this article because there’s a gigantic hiberfil.sys file sitting in the root of your drive, and you want to get rid of it to free up some space… but you can’t! Luckily, you actually can delete it, and today we’ll show you how. The more memory you have in your PC, the bigger the file will be. So What is hiberfil.sys Anyway? Windows has two power management modes that you can choose from: one is Sleep Mode, which keeps the PC running in a low power state so you can almost instantly get back to what you were working on. The other is Hibernate mode, which completely writes the memory out to the hard drive, and then powers the PC down entirely, so you can even take the battery out, put it back in, start back up, and be right back where you were. Hibernate mode uses the hiberfil.sys file to store the the current state (memory) of the PC, and since it’s managed by Windows, you can’t delete the file. So if you never use it, and want to disable Hibernate mode, keep reading. Personally I stick with Sleep Mode the vast majority of the time, but I do use Hibernate quite often. Disable Hibernate (and Delete hiberfil.sys) in Windows 7 or Vista You’ll need to open an administrator mode command prompt by right-clicking on the command prompt in the start menu, and then choosing Run as Administrator. Once you’re there, type in the following command: powercfg -h off You should immediately notice that the Hibernate option is gone from the Shut down menu. You’ll also notice that the file is magically gone! For more about dealing with Hibernate like setting how long it takes to head into Hibernate mode, you can check out our article on How to Manage Hibernate Mode in Windows 7. Disabling Hibernate Mode in Windows XP It’s a lot easier in Windows XP to get rid of Hibernate mode… in fact, we’ve already covered it before, but we’ll cover it again. Just head into Control Panel –> Power Options, and then find the Hibernate tab. Uncheck the box, reboot your PC, and then you can delete the hiberfil.sys file. Similar Articles Productive Geek Tips How to Delete a System File in Windows 7 or VistaDisable Delete Confirmation Dialog in Windows 7 or VistaClear IE7 Browsing History From the Command LineHide, Delete, or Destroy the Recycle Bin Icon in Windows 7 or VistaClear the Auto-Complete Email Address Cache in Outlook TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Whoa ! Use Printflush to Solve Printing Problems Icelandic Volcano Webcams Open Multiple Links At One Go NachoFoto Searches Images in Real-time Office 2010 Product Guides

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• Spotlight on an office - Nairobi, Kenya

  - by Maria Sandu

  Hi everyone, my name is Joash Mitei. I am a graduate Intern at Oracle Systems Kenya and I will briefly take you through our offices and the working environment here in Nairobi, Kenya. I’ve been with Oracle since February 2012 and I’m responsible for Applications Pre-sales focusing on Oracle EPM and E-Business Suite. My background is Finance and Accounting therefore joining Oracle was almost a totally a different ball game but the transition has been smooth. The Oracle offices here are located on the second floor of Mebank Towers. We moved to the 2nd floor just three months ago from the 5th floor mainly because of the growing workforce. We are covering the whole Eastern Africa region hence diversity in culture is evident. This is a plus since you get to interact with people of very different backgrounds, cultures and ways of thinking. The building itself is on the outskirts of the CBD hence free from the hustle and bustle of the town. The office is split into different sections; there is a main working area which has an open desk design that fosters interaction between colleagues, there are 4 conference rooms for meetings and presentations, there are 3 quiet rooms for a little privacy when needed and there is a dining area for meals and ‘hanging out’. The working environment is world-class, to say the least. The employees are very professional, quite smart and needless to say, very busy. There are 4 interns covering sales and pre-sales in both Tech and Apps. As an intern you get support from your supervisor but you are required to show initiative yourself and thus the need to be very pro-active and inquisitive. The local management is well structured and communicative to ensure effectiveness and efficiency in the office. Apart from the daily work, we usually have events to boost staff morale such as ‘TGIF hang -out’, football matches against each other or versus other companies, and team building retreats. All these are monumental in fostering the RED POTENTIAL. We also do numerous CSR activities in the local communities . Well, that’s the Kenyan office for you. Glad to be your tour guide. Have a superb day!

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• Let&rsquo;s keep informed with &ldquo;Data Explorer&rdquo;

  - by Luca Zavarella

  At Pass Summit 2011 a new project was announced. It’s a Microsoft SQL Azure Lab and its codename is Microsoft “Data Explorer”. According to the official blog (http://blogs.msdn.com/b/dataexplorer/), this new tool provides an innovative way to acquire new knowledge from the data that interest you. In a nutshell, Data Explorer allows you to combine data from multiple sources, to publish and share the result. In addition, you can generate data streams in the RESTful open format (Open Data Protocol), and they can then be used by other applications. Nonetheless we can still use Excel or PowerPivot to analyze the results. Sources can be varied: Excel spreadsheets, text files, databases, Windows Azure Marketplace, etc.. For those who are not familiar with this resource, I strongly suggest you to keep an eye on the data services available to the Marketplace: https://datamarket.azure.com/browse/Data To tell the truth, as I read the above blog post, I was tempted to think of the Data Explorer as a "SSIS on Azure" addressed to the Power User. In fact, reading the response from Tim Mallalieu (Group Program Manager of Data Explorer) to the comment made to his post, I had a positive response to my first impression: “…we originally thinking of ourselves as Self-Service ETL. As we talked to more folks and started partnering with other teams we realized that would be an area that we can add value but that there were more opportunities emerging.” The typical operations of the ETL phase ( processing and organization of data in different formats) can be obtained thanks to Data Explorer Mashup. This is an image of the tool: The flexibility in the manipulation of information is given by Data Explorer Formula Language. This is a formula-based Excel-style specific language: Anyone wishing to know more can check the project page in addition to aforementioned blog: http://www.microsoft.com/en-us/sqlazurelabs/labs/dataexplorer.aspx In light of this new project, there is no doubt about the intention of Microsoft to get closer and closer to the Power User, providing him flexible and very easy to use tools for data analysis. The prime example of this is PowerPivot. The question that remains is always the same: having in a company more Power User will implicitly mean having different data models representing the same reality. But this would inevitably lead to anarchical data management... What do you think about that?

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