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  • Problem with RewriteCond %{QUERY_STRING}, backreference not dispaying in final URL

    - by eb_Dev
    Hi, I have the following in my .htaccess file: RewriteCond %{QUERY_STRING} ^route\=product\/category\&path\=35\&page\=([0-9]+)$ RewriteRule ^index.php$ http://%{HTTP_HOST}/product/category/35/page_$1? [R=301,L] It's not behaving as expected though, when I enter the URL: http://mywebsite.com/index.php?route=product/category&path=35&page=2 It gets rewritten to: http://mywebsite.com/product/category/35/page_ Could someone tell me what I have done wrong please? Thanks, eb_dev

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  • How to create a Global Rule that stores a document’s folder path in a custom metadata field

    - by Nicolas Montoya
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} How to create a Global Rule that stores a document’s folder path in a custom metadata field Efficiency purists would argue that redundancy is not necessary. In real life, we are willing to pay a price for performance –i.e. to have information at our fingertips. We have run into customers opting to store a document folder path as a document metadata field. They have their reasons, half of the ECM community will agree with them, and the other half would raise an eye brow. In the end, they are getting creative to achieve their document management goals. The below steps outlines how to create a Global Rule that would store a document’s folder path in a custom metadata field: Create a Global Rule via Configuration Manager > Rules Tab > Add Then check “Is global rule with priority”. Then check “Use rule activation condition”. The go to “Edit” and check the actions for this Script Properties: Then click OK, and the following rule activation condition will appear: Then Goto to the Fields Tab and add a Rule Field: Select the target Custom Metadata Field and click Ok, then check the “Is derived field”, then “Edit”, then go to the Custom Tab in the Script Properties window and enter the below custom script: <$if #active.dCollectionPath$> <$dprDerivedValue=#active.dCollectionPath$> <$else$> <$dprDerivedValue=#active.xCollectionIDPath$> <$endif$> For more information on the dCollectionPath property, check Section 8.2 Folder Services from the Oracle® Fusion Middleware Services Reference Guide for Oracle Universal Content Management 11g Release 1 (11.1.1) http://docs.oracle.com/cd/E21043_01/doc.1111/e11011/c08_folders002.htm The above rule will keep the Custom Metadata Field updated with the Folder Path information when a document is checked in via the Content Server (CS) Web Interface or the Desktop Integration Suite (DIS).

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  • New Training and Support Center Coming Soon!

    - by Ruth
    The CRM On Demand Training and Support Center is getting a face lift. In May 2010 we will unveil the new and improved layout, look and feel, and even some new content. Some of you told us loud and clear that you wanted an easier way to find our training courses and other important information. Well, here you are: Immediately you see the look and feel has changed and things have moved around a bit. You may ask, "How can I find the training catalog? Service requests? Downloads?" There are a few ways to find what you're looking for. You may use the search box to find training, quick guides, downloads, best practices, FAQs and more. You may also click the tabs or links in the blue bar, like Browse Training, to browse other documents and information. Here is a brief outline of the tabs and links that will help as you navigate this new tool: The Support tab provides alerts and notifications specific to your application environment. The Get Started tab is organized by role and contains links to resources aimed at helping you get the most out of your first 30 days with CRM On Demand. The Learn More tab outlines information in key topic areas, like administration, integration, and reports. Go to this tab to get the resources you need to move beyond the basics. The Release Information tab contains information specific to the current and upcoming releases of CRM On Demand. Access this tab to learn about and prepare for upgrades to your CRM On Demand application. The Best Practices tab contains a compilation of knowledge gained by experts that work with CRM On Demand day in and day out. Access this knowledge to benefit from their vast experience. The Communities tab offers connections to others in the CRM On Demand community through forums, communities, blogs, and more. The Browse training link opens the training catalog.Take a look at the instructor-led training, Webinars, quick guides, use cases, and tools available to you. The Browse Knowledge link takes you to our knowledge base where you can get answers to frequently asked questions. The Submit a Service Request link directs you to My Oracle Support where you can log a service request. The steps in that process have not changed. The Web Services Library provides simple APIs and a link to Oracle Sample Code where you can get samples that can help you build custom integrations. The Add-On Applications link allows access to our downloadable applications that allow you to extend the functionality of CRM On Demand. The Templates and Tools link provides access to resources that can help you design and build CRM On Demand to meet your company's specific needs. A lot has changed and I know it is a lot to take in. To help you out, we have a printable quick guide that you can use during this transition. As always, let us know what you think: [email protected].

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  • SQL Developer Data Modeler v3.3 Early Adopter: Search

    - by thatjeffsmith
    photo: Stuck in Customs via photopin cc The next version of Oracle SQL Developer Data Modeler is now available as an Early Adopter (read, beta) release. There are many new major feature enhancements to talk about, but today’s focus will be on the brand new Search mechanism. Data, data, data – SO MUCH data Google has made countless billions of dollars around a very efficient and intelligent search business. People have become accustomed to having their data accessible AND searchable. Data models can have thousands of entities or tables, each having dozens of attributes or columns. Imagine how hard it could be to find what you’re looking for here. This is the challenge we have tackled head-on in v3.3. Same location as the Search toolbar in Oracle SQL Developer (and most web browsers) Here’s how it works: Search as you type – wicked fast as the entire model is loaded into memory Supports regular expressions (regex) Results loaded to a new panel below Search across designs, models Search EVERYTHING, or filter by type Save your frequent searches Save your search results as a report Open common properties of object in search results and edit basic properties on-the-fly Want to just watch the video? We have a new Oracle Learning Library resource available now which introduces the new and improved Search mechanism in SQL Developer Data Modeler. Go watch the video and then come back. Some Screenshots This will be a pretty easy feature to pick up. Search is intuitive – we’ve already learned how to do search. Now we just have a better interface for it in SQL Developer Data Modeler. But just in case you need a couple of pointers… The SYS data dictionary in model form with Search Results If I type ‘translation’ in the search dialog, then the results will come up as hits are ‘resolved.’ By default, everything is searched, although I can filter the results after-the-fact. You can see where the search finds a match in the ‘Content’ column Save the Results as a Report If you limit the search results to a category and a model, then you can save the results as a report. All of the usual suspects You can optionally include the search string, which displays in the top of of the report as ‘PATTERN.’ You can save you common reporting setups as a template and reuse those as well. Here’s a sample HTML report: Yes, I like to search my search results report! Two More Ways to Search You can search ‘in context’ by opening the ‘Find’ dialog from an active design. You can do this using the ‘Search’ toolbar button or from a model context menu. Searching a specific model Instead of bringing up the old modal Find dialog, you now get to use the new and improved Search panel. Notice there’s no ‘Model’ drop-down to select and that the active Search form is now in the Search panel versus the search toolbar up top. What else is new in SQL Developer Data Modeler version 3.3? All kinds of goodies. You can send your model to Excel for quick edits/reviews and suck the changes back into your model, you can share objects between models, and much much more. You’ll find new videos and blog posts on the subject in the new few days and weeks. Enjoy! If you have any feedback or want to report bugs, please visit our forums.

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  • December 3 is Stephanie Choyer Day

    - by rickramsey
    I don't answer Stephanie Choyer's email just so I can enjoy her French accent when she calls. "Reek! Reek! Why do joo not answer my eemails?" Without the French, life on Earth would be so much poorer. No, they don't bring to the party any motorcycles that grow chest on your hair, and the Citroen is such a frightening study in Automobile design that I don't dare climb inside one. But they have French architecture. French sidewalks. French villages. The French Alps. Grenoble. French cheese. French wine. And that glorious French accent. If I were French, I'd spend all my time enjoying being French. Which makes the work that Stephanie does day in and day with our hard-edged technologies and stubborn technologists so admirable. Oracle Solaris 11 Resources for Sysadmins and Developers The page in the link above represents the work of many people, but it was Steph who rounded them up. And it wasn't easy. I know, because I ran and hid from her on many, many occasions. But she was tireless. "Reek. Reek. Why have you not published Glynn's article? Pleeeease, you must!" Remember when tech companies gave you a simple choice? You could either read the 27,000 pages of documentation or a double-sided data sheet. Which will it be, pal? Then they started writing white papers. 74 pages of excellent prose did a beautiful job of explaining why the technology was fantastic, but never told you how to use it. Well, have you taken a look at these? How-To Technical Articles for System Admins and Developers Now you can get wicked excited about a cool technique described in a 74-page white paper, and find a technical article that shows you exactly how to use it. The wicked smart marketing folks on the Oracle Solaris team wrote them, but it was Steph who bribed them with a Cabernet or beat them over the head with a baguette until all that work was finished and posted on OTN. There are songs about French wine, but not about French vintners. There are songs about French cities, but not about French bricklayers. About French sidewalks, but not about the French policemen who keep them safe. As far as I know, there are no songs about OTN, but if there were, they would probably neglect to mention Steph. Which is why today, Dec 3rd, we celebrate Stephanie Choyer Day. We dedicate this day to our relentless, hardworking, tireless, patient and friendly French colleague with the delightful accent. If I knew how to speak French, I'd say "Thanks for all you do" in French. But I don't speak French. And I don't trust online translations. I'd probably wind up saying "My left foot yearns for curdled milk." So here it is in plain old English: Thank you, Stephanie. psssst! about that documentation and those white papers ... In case you haven't noticed, the Oracle Solaris doc team has done some pretty cool things with the Solaris docs. And those white papers are interesting reading, well worth setting aside some time. Because with Solaris, as you know, it's not just about getting by with a rudimentary grasp of the basics. It's about the amazing stuff savvy sysadmins and developers can do when they really understand it. Find them here: White Papers Documentation And don't forget training! - Rick Website Newsletter Facebook Twitter

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  • Unleash the Power of Cryptography on SPARC T4

    - by B.Koch
    by Rob Ludeman Oracle’s SPARC T4 systems are architected to deliver enhanced value for customer via the inclusion of many integrated features.  One of the best examples of this approach is demonstrated in the on-chip cryptographic support that delivers wire speed encryption capabilities without any impact to application performance.  The Evolution of SPARC Encryption SPARC T-Series systems have a long history of providing this capability, dating back to the release of the first T2000 systems that featured support for on-chip RSA encryption directly in the UltraSPARC T1 processor.  Successive generations have built on this approach by support for additional encryption ciphers that are tightly coupled with the Oracle Solaris 10 and Solaris 11 encryption framework.  While earlier versions of this technology were implemented using co-processors, the SPARC T4 was redesigned with new crypto instructions to eliminate some of the performance overhead associated with the former approach, resulting in much higher performance for encrypted workloads. The Superiority of the SPARC T4 Approach to Crypto As companies continue to engage in more and more e-commerce, the need to provide greater degrees of security for these transactions is more critical than ever before.  Traditional methods of securing data in transit by applications have a number of drawbacks that are addressed by the SPARC T4 cryptographic approach. 1. Performance degradation – cryptography is highly compute intensive and therefore, there is a significant cost when using other architectures without embedded crypto functionality.  This performance penalty impacts the entire system, slowing down performance of web servers (SSL), for example, and potentially bogging down the speed of other business applications.  The SPARC T4 processor enables customers to deliver high levels of security to internal and external customers while not incurring an impact to overall SLAs in their IT environment. 2. Added cost – one of the methods to avoid performance degradation is the addition of add-in cryptographic accelerator cards or external offload engines in other systems.  While these solutions provide a brute force mechanism to avoid the problem of slower system performance, it usually comes at an added cost.  Customers looking to encrypt datacenter traffic without the overhead and expenditure of extra hardware can rely on SPARC T4 systems to deliver the performance necessary without the need to purchase other hardware or add-on cards. 3. Higher complexity – the addition of cryptographic cards or leveraging load balancers to perform encryption tasks results in added complexity from a management standpoint.  With SPARC T4, encryption keys and the framework built into Solaris 10 and 11 means that administrators generally don’t need to spend extra cycles determining how to perform cryptographic functions.  In fact, many of the instructions are built-in and require no user intervention to be utilized.  For example, For OpenSSL on Solaris 11, SPARC T4 crypto is available directly with a new built-in OpenSSL 1.0 engine, called the "t4 engine."  For a deeper technical dive into the new instructions included in SPARC T4, consult Dan Anderson’s blog. Conclusion In summary, SPARC T4 systems offer customers much more value for applications than just increased performance. The integration of key virtualization technologies, embedded encryption, and a true Enterprise Operating System, Oracle Solaris, provides direct business benefits that supersedes the commodity approach to data center computing.   SPARC T4 removes the roadblocks to secure computing by offering integrated crypto accelerators that can save IT organizations in operating cost while delivering higher levels of performance and meeting objectives around compliance. For more on the SPARC T4 family of products, go to here.

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  • Why SQL Developer Rocks for the Advanced User Too

    - by thatjeffsmith
    While SQL Developer may be ‘perfect for Oracle beginners,’ that doesn’t preclude advanced and intermediate users from getting their fair share of toys! I’ve been working with Oracle since the 7.3.4 days, and I think it’s pretty safe to say that the WAY an ‘old timer’ uses a tool like SQL Developer is radically different than the ‘beginner.’ If you’ve been reluctant to use SQL Developer because it’s a GUI, give me a few minutes to try to convince you it’s worth a second (or third) look. 1. Help when you want it, and only when you want it One of the biggest gripes any user has with a piece of software is when said software can’t get out of it’s own way. When you’re typing in a word processor, sometimes you can do without the grammar and spelling checks, the offer to auto-complete your words, and all of the additional mark-up. This drives folks to programs like Notepad++ and vi. You can disable the code insight feature so you can type unmolested by SQL Developer’s attempt to auto-complete your object names. Now, if you happen to come across a long or hard to spell object name, you can still invoke the feature on demand using Ctrl+Spacebar Code Editor – Completion Insight – Enable Completion Auto-Popup (Keyword being Auto) 2. Automatic File Tracking SQL*Minus is nice. Vi is cool. Notepad++ has a lot of features I like. But not too many editors offer automatic logging of changes to your files without having to setup a source control system. I was doing some work on my login.sql. I’m not doing anything crazy, but seeing what I had done in previous iterations was helpful. Now imagine how nice it would be to have this available for your l,000+ line scripts! Track your scripts as they change, no setup required! 3. Extend the Functionality Know SQL and XML? Wish SQL Developer did JUST a little bit more? Build your own extensions. You can have custom context menus and object pages in just a few minutes. This is an example of lazy developers writing code that write code. 4. Get Your Money’s Worth You’ve licensed Enterprise Edition. You got your Diagnostic and Tuning packs. Now start using them! Not everyone has access to Enterprise Manager, especially developers. But that doesn’t mean they don’t need help with troubleshooting and optimizing poorly performing SQL statements. ASH, AWR, Real-Time SQL Monitoring and the SQL Tuning Advisor are built into the Reports and Worksheet. Yes you could make the package calls, but that’s a whole lot of typing, and I’d rather just get to the results. 5. Profile, Debug, & Unit Testing PLSQL An Interactive Development Environment (IDE) built by the same folks that own the programming language (Hello – Oracle PLSQL!) should be complete. It should ‘hug’ the developer and empower them to churn out programs that work, run fast, and are easy to maintain. Write it, test it, debug it, and tune it. When you’re running your programs and you just want to see the data that’s returned, that shouldn’t require any special settings or workaround to make it happen either. Magic! And a whole lot more… I could go on and talk about the support for things like DataPump, RMAN, and DBMS_SCHEDULER, but you’re experts and you’re plenty busy. If you think SQL Developer is falling short somewhere, I want you to let us know about it.

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  • Three Key Tenets of Optimal Social Collaboration

    - by kellsey.ruppel
    Today's blog post comes to us from John Bruswick! This post is an abridged version of John’s white paper in which he discusses three principals to optimize social collaboration within an enterprise.   By [email protected], Oracle Principal Sales Consultant Effective social collaboration is actionable, deeply contextual and inherently derives its value from business entities outside of itself. How does an organization begin the journey from traditional, siloed collaboration to natural, business entity based social collaboration? Successful enablement of enterprise social collaboration requires that organizations embrace the following tenets and understand that traditional collaborative functionality has inherent limits - it is innovation and integration in accordance with the following tenets that will provide net-new efficiency benefits. Key Tenets of Optimal Social Collaboration Leverage a Ubiquitous Social Fabric - Collaborative activities should be supported through a ubiquitous social fabric, providing a personalized experience, broadcasting key business events and connecting people and business processes.  This supports education of participants working in and around a specific business entity that will benefit from an implicit capture of tacit knowledge and provide continuity between participants.  In the absence of this ubiquitous platform activities can still occur but are essentially siloed causing frequent duplication of effort across similar tasks, with critical tacit knowledge eluding capture. Supply Continuous Context to Support Decision Making and Problem Solving - People generally engage in collaborative behavior to obtain a decision or the resolution for a specific issue.  The time to achieve resolution is referred to as "Solve Time".  Users have traditionally been forced to switch or "alt-tab" between business systems and synthesize their own context across disparate systems and processes.  The constant loss of context forces end users to exert a large amount of effort that could be spent on higher value problem solving. Extend the Collaborative Lifecycle into Back Office - Beyond the solve time from decision making efforts, additional time is expended formalizing the resolution that was generated from collaboration in a system of record.  Extending collaboration to result in the capture of an explicit decision maximizes efficiencies, creating a closed circuit for a particular thread.  This type of structured action may exist today within your organization's customer support system around opening, solving and closing support issues, but generally does not extend to Sales focused collaborative activities. Excelling in the Unstructured Future We will always have to deal with unstructured collaborative processes within our organizations.  Regardless of the participants and nature of the collaborate process, two things are certain – the origination and end points are generally known and relate to a business entity, perhaps a customer, opportunity, order, shipping location, product or otherwise. Imagine the benefits if an organization's key business systems supported a social fabric, provided continuous context and extended the lifecycle around the collaborative decision making to include output into back office systems of record.   The technical hurdle to embracing optimal social collaboration would fall away, leaving the company with an opportunity to focus on and refine how processes were approached.  Time and resources previously required could then be reallocated to focusing on innovation to support competitive differentiation unique to your business. How can you achieve optimal social collaboration? Oracle Social Network enables business users to collaborate with each other using a broad range of collaboration styles and integrates data from a variety of sources and business applications -- allowing you to achieve optimal social collaboration. Looking to learn more? Read John's white paper, where he discusses in further detail the three principals to optimize social collaboration within an enterprise. 

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  • DISA Cross Domain Enterprise Solutions on the NetBeans Platform

    - by Geertjan
    Bray 2.0 is a tool based on the NetBeans Platform that assists in creating valid Data Flow Configuration (DFC) files. The DFC Specification was developed to provide a standardized way for defining, validating, and approving data flows for use on cross-domain guarding solutions. A DFC document specifies key entities such as security domains, guards that facilitate data between security domains, data flows that describe how data travels between security domains, filters that transform and validate the data and more. Related info: http://www.disa.mil/Services/Information-Assurance/Cross-Domain-Solutions The Bray product is in development at Fulcrum IT (http://www.fulcrumco.com). The DFC Specification and Bray were developed in support of the US Department of Defense. Bray 2.0 marks the first release of Bray on the NetBeans Platform and utilizes a number of features that are core to the NetBeans Platform: Modular plugability. Bray consumers can integrate their own tools, file types, and more into the product with relative ease. Robust UI. The NetBeans Platform intuitive UI makes it easy to access and manipulate multiple aspects of a DFC. Explorer. The Explorer is a key component that makes the DFC XML easy to traverse, edit, and find errors. Context-sensitive help. JavaHelp can be readily integrated for the product as well as all the UI within. Editors. Any external file can be added to a DFC. Users can register their own editors or use the provided NetBeans editors to edit files. Printing. The NetBeans Platform Print API makes it easy to determine what should be printed and how.   A screenshot: Bray 2.0 provides a lot of key features in developing valid, robust DFC files:  XML validation. A DFC can be validated against the DFC schema specification. DFC Check List. An interactive, minimal guide for creating a complete DFC. Summary Window. The Summary Window functions like the Navigator in NetBeans IDE. The current "item of interest" is checked against various business rules and provides the ability to quickly find and fix errors. Change Log. Bray audits every change to a DFC and places them in a change log for users to peruse. Comments. Users can optionally add comments for other users to see. Digital signatures. DFC files can be digitally signed. A signature history and signature validation is provided in Bray. Pluggable security schemes. Bray ships with plain text and IC-ISM security schemes. If needed, users can integrate additional ones.  ...and more to come! New features for Bray are constantly in development including use of the NetBeans Visual Library, language support, and more. More screenshots:

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  • Moving monarchs and dragons: migrating the JDK bugs to JIRA

    - by darcy
    Among insects, monarch butterflies and dragonflies have the longest migrations; migrating JDK bugs involves a long journey as well! As previously announced by Mark back in March, we've been working according to a revised plan to transition the JDK bug management from Sun's legacy system to initially an Oracle-internal JIRA instance which is afterward made visible and usable externally. I've been busily working on this project for the last few months and the team has made good progress on many aspects of the effort: JDK bugs will be imported into JIRA regardless of age; bugs will also be imported regardless of state, including closed bugs. Consequently, the JDK bug project will start pre-populated with over 100,000 existing bugs, some dating all the way back to 1994. This will allow a continuity of information and allow new issues to be linked to old ones. Using a custom import process, the Sun bug numbers will be preserved in JIRA. For example, the Sun bug with bug number 4040458 will become "JDK-4040458" in JIRA. In JIRA the project name, "JDK" in our case, is part of the bug's identifier. Bugs created after the JIRA migration will be numbered starting at 8000000; bugs imported from the legacy system have numbers ranging between 1000000 and 79999999. We're working with the bugs.sun.com team to try to maintain continuity of the ability to both read JDK bug information as well as to file new incidents. At least for now, the overall architecture of bugs.sun.com will be the same as it is today: it will be a gateway bridging to an Oracle-internal system, but the internal system will change to JIRA from the legacy database. Generally we are aiming to preserve the visibility of bugs currently viewable on bugs.sun.com; however, bugs in areas not related to the JDK will not be visible after the transition to JIRA. New incoming incidents will be sent to a separate JIRA project for initial triage before possibly being moved into the JDK project. JDK bug management leans heavily on being able to track the state of bugs in multiple releases, especially to coordinate delivering synchronized security releases (known as CPUs, critital patch updates, in Oracle parlance). For a security release, it is common for half a dozen or more release trains to be affected (for example, JDK 5, JDK 6 update, OpenJDK 6, JDK 7 update, JDK 8, virtual releases for HotSpot express, etc.). We've determined we need to track at least the tuple of (release, responsible engineer/assignee for the release, status in the release) for the release trains a fix is going into. To do this in JIRA, we are creating a separate port/backport issue type along with a custom link type to allow the multiple release information to be easily grouped and presented together. The Sun legacy system had a three-level classification scheme, product, category, and subcategory. Out of the box, JIRA only has a one-level classification, component. We've implemented a custom second-level classification, subcomponent. As part of the bug migration we've taken the opportunity to think about how bugs should be grouped under a two-level system and we'll the new system will be simpler and more regular. The main top-level components of the JDK product will include: core-libs client-libs deploy install security-libs other-libs tools hotspot For the libs areas, the primary name of the subcomportment will be the package of the API in question. In the core-libs component, there will be subcomponents like: java.lang java.lang.class_loading java.math java.util java.util:i18n In the tools component, subcomponents will primarily correspond to command names in $JDK/bin like, jar, javac, and javap. The first several bulk imports of the JDK bugs into JIRA have gone well and we're continuing to refine the import to have greater fidelity to the current data, including by reconstructing information not brought over in a structured fashion during the previous large JDK bug system migration back in 2004. We don't currently have a firm timeline of when the new system will be usable externally, but as it becomes available, I'll share further information in follow-up blog posts.

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  • SEASON'S GREETINGS AND HAPPY HOLIDAYS

    - by klaudia.drulis
    p.msonormal { margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:calibri; } li.msonormal { margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:calibri; } p.listparagraph { margin-top:0in; margin-right:0in; margin-bottom:.0001pt; margin-left:.5in; font-size:11.0pt; font-family:calibri; } -- ! Please follow Guidelines for a proper working email ! ___________________________________________________________________________________________________________________ Oracle standard tags   symbol entity Special character Ampersand & & Apostrophe ’ ’ Copyright © © Ellipsis … … Em dash — — En dash – – Euro € € Pound £ £ Left quote “ “ Right quote ” ” Registered trademark ® ® Trademark ™ ℄ Yen ¥ ¥ ___________________________________________________________________________________________________________________ IMPORTANT in creating a link to have a desired color (red, black, etc) that will work in Hotmail, Yahoo, Outlook, and Gmail You MUST Place the inside the Example Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ --   SEASON'S GREETINGS AND HAPPY HOLIDAYS Click here to view the e-card We would like to wish you a Merry Christmas and a prosperous new year. Tanti auguri di buon natale e felice anno nuovo!!! Je vous souhaite de joyeuses fetes, et tous mes voeux de succes pour l'annee a venir ! Tous mes voeux de bonheur, de succes et d’epanouissement pour 2011! Va urez Sarbatori Fericite si un an nou fericit!!! El equipo de Recruitment de Oracle te desea una feliz navidad y un fantastico 2011 Namens het campus recruitment team wensen wij je fijne feestdagen en een uitdagend 2011! In this closing paragraph, reinforce the primary benefit or opportunity being offered. Include a call to action and contact information. Body copy to this point should not exceed 150 words. Wszystkim Sympatykom naszego Blogu skladamy zyczenia Spokojnych i Radosnych Swiat Bozego Narodzenia oraz Pomyslnosci i Sukcesów w Nowym Roku.     Stay Connected: Facebook Experienced YouTube Twitter OracleMix Graduates Copyright © 2010, Oracle and/or its affiliates. All rights reserved.    

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  • Valuing "Working Software over Comprehensive Documentation"

    - by tom.spitz
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I subscribe to the tenets put forth in the Manifesto for Agile Software Development - http://agilemanifesto.org. As Oracle's chief methodologist, that might seem a self-deprecating attitude. After all, the agile manifesto tells us that we should value "individuals and interactions" over "processes and tools." My job includes process development. I also subscribe to ideas put forth in a number of subsequent works including Balancing Agility and Discipline: A Guide for the Perplexed (Boehm/Turner, Addison-Wesley) and Agile Project Management: Creating Innovative Products (Highsmith, Addison-Wesley). Both of these books talk about finding the right balance between "agility and discipline" or between a "predictive and adaptive" project approach. So there still seems to be a place for us in creating the Oracle Unified Method (OUM) to become the "single method framework that supports the successful implementation of every Oracle product." After all, the real idea is to apply just enough ceremony and produce just enough documentation to suit the needs of the particular project that supports an enterprise in moving toward its desired future state. The thing I've been struggling with - and the thing I'd like to hear from you about right now - is the prevalence of an ongoing obsession with "documents." OUM provides a comprehensive set of guidance for an iterative and incremental approach to engineering and implementing software systems. Our intent is first to support the information technology system implementation and, as necessary, support the creation of documentation. OUM, therefore, includes a supporting set of document templates. Our guidance is to employ those templates, sparingly, as needed; not create piles of documentation that you're not gonna (sic) need. In other words, don't serve the method, make the method serve you. Yet, there seems to be a "gimme" mentality in some circles that if you give me a sample document - or better yet - a repository of samples - then I will be able to do anything cheaply and quickly. The notion is certainly appealing AND reuse can save time. Plus, documents are a lowest common denominator way of packaging reusable stuff. However, without sustained investment and management I've seen "reuse repositories" turn quickly into garbage heaps. So, I remain a skeptic. I agree that providing document examples that promote consistency is helpful. However, there may be too much emphasis on the documents themselves and not enough on creating a system that meets the evolving needs of the business. How can we shift the emphasis toward working software and away from our dependency on documents - especially on large, complex implementation projects - while still supporting the need for documentation? I'd like to hear your thoughts.

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  • Managing Social Relationships for the Enterprise – Part 2

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Reggie Bradford, Senior Vice President, Oracle  On September 13, 2012, I sat down with Altimeter Analyst Jeremiah Owyang to talk about how enterprise businesses are approaching the management of both their social media strategies and internal structures. There’s no longer any question as to whether companies are adopting social full throttle. That’s exactly the way it should be, because it’s a top online behavior across all age groups. For your consumers, it’s an ingrained, normal form of communication. And beyond connecting with friends, social users are reaching out for information and service from brands. Jeremiah tells us 29% of Twitter followers follow a brand and 58% of Facebook users have “Liked” a brand. Even on the B2B side, people act on reviews and recommendations. Just as in the early 90’s we saw companies move from static to dynamic web sites, businesses of all sizes are moving from just establishing a social presence to determining effective and efficient ways to use it. I like to say we’re in the 2nd or 3rd inning of a 9-inning game. Corporate social started out as a Facebook page, it’s multiple channels servicing customers wherever they are. Social is also moving from merely moderating to analyzing so that the signal can be separated from the noise, so that impactful influencers can be separated from other users. Organizationally, social started with the marketers. Now we’re getting into social selling, commerce, service, HR, recruiting, and collaboration. That’s Oracle’s concept of enterprise social relationship management, a framework to extend social across the entire organization real-time in as holistic a way as possible. Social requires more corporate coordination than ever before. One of my favorite statistics is that the average corporation at enterprise has 178 social accounts, according to Altimeter. Not all of them active, not all of them necessary, but 178 of them. That kind of fragmentation creates risk, so the smarter companies will look for solutions (as opposed to tools) that can organize, scale and defragment, as well as quickly integrate other networks and technologies that will come along. Our conversation goes deep into the various corporate social structures we’re seeing, as well as the advantages and disadvantages of each. There are also a couple of great examples of how known brands used an integrated, holistic approach to achieve stated social goals. What’s especially exciting to me is the Oracle SRM framework for the enterprise provides companywide integration into one seamless system. This is not a dream. This is going to have substantial business impact in the next several years.

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  • Attending a Career Fair: &ldquo;Don&rsquo;t be shy &ndash; Be prepared&rdquo;

    - by jessica.ebbelaar
    There are a large number of ways to interact with companies nowadays. The career fair is a very effective and personal way to interact with a number of different companies in a very short period of time. Here are some simple tips to help you perform during a career fair. Do research The key to being successful at a career fair is to do research before you go. Make a first selection of the companies you feel could be interesting for you. Include many types of employers. Once you have decided on the list of companies you want to visit, go to their career portal. Inform yourself about what the company does, i.e what roles there are available, how the company culture is described, what impression the testimonials give you. The question that you still have after reviewing this information, are the ones you can discuss with the company on the fair. Sell yourself Visit the companies you have on your top 5 list first, so you will be at your highest energy level to make that first impression. Think in advance about what you are going to tell the recruiter. Prepare a 30-second introduction (including degree, strengths, skills & experience) Be confident when you talk about your experience. Remember to start the conversation with a smile, make good eye contact and give a firm handshake. You could be speaking to your next manager, so be professional! If you already know what jobs you are interested in, relate your skills and experience to the roles that the company has available. If you are not yet sure gather as much information as you can about employment and/or hiring procedures, specific skills necessary for different jobs, training and career paths. Stand out As career fairs are very crowded and the attending companies meet with a lot of potential candidates on one day, you have to make sure you are noticed in a positive way. A good preparation and asking questions that show you have a good understanding of the industry, organization and roles will help you. Be aware of time demands on employers. Do not monopolize an employer's time. Dress appropriately to make a good first impression. Bring your resume Do not forget to bring your resume in print or on a USB-stick to the fair. If you are searching for different types of jobs, bring different versions of your resume. Your resume should be short and professional on white paper that is free of graphics or fancy print styles and containing larger margins for interviewer notes. Follow up After each conversation ask who you can contact for follow-up discussions about the specific roles. Use the back of a business card to record notes that help you remember important details and follow-up instructions. If no card is available, record the contact information and your comments in your notepad or phone. Last but not least, thank everyone you talk to for their time. Follow up as soon as possible with thank you notes that address the companies’ hiring needs, your qualifications, and express your desire for a second interview. What not to do… Do not visit a company with a group of friends. Interact with the companies on your own, to make your own positive impression. Do not walk up to a recruiter and interrupt a current conversation; wait your turn and be polite. What you should absolutely avoid is a grab and run on freebies! Take the time to speak to the company and ask for a freebie at the end of the conversation in case they are not offered to you. Good luck with the preparations for the career fair you will attend. Oracle recruiters look forward to meet you! They will be present on a large number of fairs in the region. For an overview of the fairs go to the Events & Calendar page on http://campus.oracle.com If you have any questions related to this article feel free to contact [email protected].

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  • Talking JavaOne with Rock Star Kirk Pepperdine

    - by Janice J. Heiss
    Kirk Pepperdine is not only a JavaOne Rock Star but a Java Champion and a highly regarded expert in Java performance tuning who works as a consultant, educator, and author. He is the principal consultant at Kodewerk Ltd. He speaks frequently at conferences and co-authored the Ant Developer's Handbook. In the rapidly shifting world of information technology, Pepperdine, as much as anyone, keeps up with what's happening with Java performance tuning. Pepperdine will participate in the following sessions: CON5405 - Are Your Garbage Collection Logs Speaking to You? BOF6540 - Java Champions and JUG Leaders Meet Oracle Executives (with Jeff Genender, Mattias Karlsson, Henrik Stahl, Georges Saab) HOL6500 - Finding and Solving Java Deadlocks (with Heinz Kabutz, Ellen Kraffmiller Martijn Verburg, Jeff Genender, and Henri Tremblay) I asked him what technological changes need to be taken into account in performance tuning. “The volume of data we're dealing with just seems to be getting bigger and bigger all the time,” observed Pepperdine. “A couple of years ago you'd never think of needing a heap that was 64g, but today there are deployments where the heap has grown to 256g and tomorrow there are plans for heaps that are even larger. Dealing with all that data simply requires more horse power and some very specialized techniques. In some cases, teams are trying to push hardware to the breaking point. Under those conditions, you need to be very clever just to get things to work -- let alone to get them to be fast. We are very quickly moving from a world where everything happens in a transaction to one where if you were to even consider using a transaction, you've lost." When asked about the greatest misconceptions about performance tuning that he currently encounters, he said, “If you have a performance problem, you should start looking at code at the very least and for that extra step, whip out an execution profiler. I'm not going to say that I never use execution profilers or look at code. What I will say is that execution profilers are effective for a small subset of performance problems and code is literally the last thing you should look at.And what is the most exciting thing happening in the world of Java today? “Interesting question because so many people would say that nothing exciting is happening in Java. Some might be disappointed that a few features have slipped in terms of scheduling. But I'd disagree with the first group and I'm not so concerned about the slippage because I still see a lot of exciting things happening. First, lambda will finally be with us and with lambda will come better ways.” For JavaOne, he is proctoring for Heinz Kabutz's lab. “I'm actually looking forward to that more than I am to my own talk,” he remarked. “Heinz will be the third non-Sun/Oracle employee to present a lab and the first since Oracle began hosting JavaOne. He's got a great message. He's spent a ton of time making sure things are going to work, and we've got a great team of proctors to help out. After that, getting my talk done, the Java Champion's panel session and then kicking back and just meeting up and talking to some Java heads."Finally, what should Java developers know that they currently do not know? “’Write Once, Run Everywhere’ is a great slogan and Java has come closer to that dream than any other technology stack that I've used. That said, different hardware bits work differently and as hard as we try, the JVM can't hide all the differences. Plus, if we are to get good performance we need to work with our hardware and not against it. All this implies that Java developers need to know more about the hardware they are deploying to.”

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  • Know Your Service Request Status

    - by Get Proactive Customer Adoption Team
    Untitled Document To monitor a Service Request or not to monitor a Service Request... That should never be the question Monitoring the Service Requests you create is an essential part of the process to resolve your issue when you work with a Support Engineer. If you monitor your Service Request, you know at all times where it is in the process, or to be more specific, you know at all times what action the Support Engineer has taken on your request and what the next step is. When you think about it, it is rather simple... Oracle Support is working the issue, Oracle Development is working the issue, or you are. When you check on the status, you may find that the Support Engineer has a question for you or the engineer is waiting for more information to resolve the issue. If you monitor the Service Request, and respond quickly, the process keeps moving, and you’ll get your answer more quickly. Monitoring a Service Request is easy. All you need to do is check the status codes that the Support Engineer or the system assigns to your Service Request. These status codes are not static. You will see that during the life of your Service request, it will go through a variety of status codes. The best advice I can offer you when you monitor your Service Request is to watch the codes. If the status is not changing, or if you are not getting responses back within the agreed timeframes, you should review the action plan the Support Engineer has outlined or talk about a new action plan. Here are the most common status codes: Work in Progress indicates that your Support Engineer is researching and working the issue. Development Working means that you have a code related issue and Oracle Support has submitted a bug to Development. Please pay a particular attention to the following statuses; they indicate that the Support Engineer is waiting for a response from you: Customer Working usually means that your Support Engineer needs you to collect additional information, needs you to try something or to apply a patch, or has more questions for you. Solution Offered indicates that the Support Engineer has identified the problem and has provided you with a solution. Auto-Close or Close Initiated are statuses you don’t want to see. Monitoring your Service Request helps prevent your issues from reaching these statuses. They usually indicate that the Support Engineer did not receive the requested information or action from you. This is important. If you fail to respond, the Support Engineer will attempt to contact you three times over a two-week period. If these attempts are unsuccessful, he or she will initiate the Auto-Close process. At the end of this additional two-week period, if you have not updated the Service Request, your Service Request is considered abandoned and the Support Engineer will assign a Customer Abandoned status. A Support Engineer doesn’t like to see this status, since he or she has been working to solve your issue, but we know our customers dislike it even more, since it means their issue is not moving forward. You can avoid delays in resolving your issue by monitoring your Service Request and acting quickly when you see the status change. Respond to the request from the engineer to answer questions, collect information, or to try the offered solution. Then the Support Engineer can continue working the issue and the Service Request keeps moving forward towards resolution. Keep in mind that if you take an extended period of time to respond to a request or to provide the information requested, the Support Engineer cannot take the next step. You may inadvertently send an implicit message about the problem’s urgency that may not match the Service Request priority, and your need for an answer. Help us help you. We want to get you the answer as quickly as possible so you can stay focused on your company’s objectives. Now, back to our initial question. To monitor Service Requests or not to monitor Service Requests? I think the answer is clear: yes, monitor your Service Request to resolve the issue as quickly as possible.

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  • SR Activity Summaries Via Direct Email? You Bet!

    - by PCat
    Courtesy of Ken Walker. I’m a “bottom line” kind of guy.  My friends and co-workers will tell you that I’m a “Direct Communicator” when it comes to work or my social life.  For example, if I were to come up with a fantastic new recipe for a low-fat pan fried chicken, I’d Tweet, email, or find a way to blast the recipe directly to you so that you could enjoy it immediately.  My friends would see the subject, “Awesome New Fried Chicken” and they’d click and see the recipe there before them.Others are “Indirect Communicators.”  My friend Joel is like this.  He would post the recipe in his blog, and then Tweet or email a link back to his blog with a subject, “Fried Chicken.”  Then Joel would sit back and expect his friends to read the email, AND click the link to his blog, and then read the recipe.  As a fan of the “Direct” method, I wish there was a way for me to “Opt-in” for immediate updates from Joel so I could see the recipe without having to click over to his blog to search for it.The same is true for MOS.  If you’ve ever opened a Service Request through My Oracle Support (MOS), you know that most of the communication between you and the Oracle Support Engineer with respect to the issue in the SR, is done via email.  Which type of email would you rather receive in your email account? Example1:Your SR has been updated.  Click HERE to see the update. Or Example2:Your SR has been updated.  Here is the update:  “Hi John, Oracle Development has completed the patch we’ve been waiting for!  Here’s a direct “LINK” to the patch that should resolve your issue.  Please download and install the patch via the instructions (included with the link) and let me know if it does, in fact, resolve your issue!”Example2 is available to you!  All you need to do is to “Opt-In” for the direct email updates.  The default is for the indirect update as seen in Example1.  To turn on “Service Request Details in Email” simply follow these instructions (aided by the screenshot below):1.    Log into MOS, and click on your name in the upper right corner.  Select “My Account.”2.    Make sure “My Account” is highlighted in bold on the left.3.    Turn ON, “Service Request Details in Email” That’s it!  You will now receive the SR Updates, directly in your email account without having to log into MOS, click the SR, scroll down to the updates, etc.  That’s better than Fried Chicken!  (Well; almost better....).

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  • Paper-free Customer Engagement

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Appropriate repost from our friends at the AIIM blog: Digital Landfill -- John Mancini, supporting our mission of enabling customer engagement through better technology choices.  ---------- My wife didn't even give me a card for #wpfd - and they say husbands are bad at remembering anniversaries Well, today is the third World Paper Free Day.  I just got off the Tweet Jam, and there was a host of ideas for getting rid of -- or at least reducing -- paper. When we first started talking about "paper-free" most of the reasons raised to pursue this direction were "green" reasons.  I'm glad to see that the thinking has moved on to questions about how getting rid of paper and digitizing processes helps improve customer engagement.  And the bottom line.  And process responsiveness.  Not that the "green" reasons have gone away, but it's nice to see a maturation in the BUSINESS reasons to get rid of paper. Our World Paper Free Handbook (do not, do not, do not print it!) looks at how less paper in the workplace delivers significant benefits. Key findings show eliminating paper from processes can improve the responsiveness of customer service by 300 percent. Removing paper from business processes and moving content to PCs and tablets has the added advantage of helping companies adopt mobile-enable processes and eliminate elapsed time, lost forms, poor data and re-keying. To effectively mobile-enable processes and reduce reliance on paper, data should be captured as close to the point of origination as possible, which makes information easily available to whomever needs it, wherever they are, in the shortest time possible. This handbook summarizes the value of automating manual, paper-based processes. It then goes a step beyond to provide actionable steps that will set you on the path to productivity, profitability, and, yes, less paper.  Get your copy today and send the link around to your peers and colleagues.  Here's the link; please share it! http://www.aiim.org/Research-and-Publications/Research/AIIM-White-Papers/WPFD-Revolution-Handbook And don't miss out on the real world discussions about increasing engagement with WebCenter in new webinars being offered over the next couple of weeks:  October 30, 2012:  ResCare Solves Content Lifecycle Challenges with Oracle WebCenter November 1, 2012: WebCenter Content for Applications: Streamline Processes with Oracle WebCenter Content Management for Human Resources Applications Available On-Demand:  Using Oracle WebCenter to Content-Enable Your Business Applications

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  • Introduction to WebCenter Personalization: &ldquo;The Conductor&rdquo;

    - by Steve Pepper
    There are some new faces in the town of WebCenter with the latest 11g PS3 release.  A new component has introduced itself as "Oracle WebCenter Personalization", a.k.a WCP, to simplify delivery of a personalized experience and content to end users.  This posting reviews one of the primary components within WCP: "The Conductor". The Conductor: This ain't just an ordinary cloud... One of the founding principals behind WebCenter Personalization was to provide an open client-side API that remains independent of the technology invoking it, in addition to independence from the architecture running it.  The Conductor delivers this, and much, much more. The Conductor is the engine behind WebCenter Personalization that allows flow-based documents, called "Scenarios", to be managed and executed on the server-side through a well published and RESTful api.      The Conductor also supports an extensible model for custom provider integration that can be easily invoked within a Scenario to promote seamless integration with existing business assets. Introducing the Scenario Conductor Scenarios are declarative offline-authored documents using the custom Personalization JDeveloper bundle included with WebCenter.  A Scenario contains one (or more) statements that can: Create variables that are scoped to the current execution context Iterate over collections, or loop until a specific condition is met Execute one or more statements when a condition is met Invoke other scenarios that exist within the same namespace Invoke a data provider that integrates with custom applications Once a variable is assigned within the Scenario's execution context, it can be referenced anywhere within the same Scenario using the common Expression Language syntax used in J2EE web containers. Scenarios are then published and tested to the Integrated WebLogic Server domain, or published remotely to other domains running WebCenter Personalization. Various Client-side Models The Conductor server API is built upon RESTful services that support a wide variety of clients able to communicate over HTTP.  The Conductor supports the following client-side models: REST:  Popular browser-based languages can be used to manage and execute Conductor Scenarios.  There are other public methods to retrieve configured provider metadata that can be used by custom applications. The Conductor currently supports XML and JSON for it's API syntax. Java: WebCenter Personalization delivers a robust and light-weight java client with the popular Jersey framework as it's foundation.  It has never been easier to write a remote java client to manage remote RESTful services. Expression Language (EL): Allow the results of Scenario execution to control your user interface or embed personalized content using the session-scoped managed bean.  The EL client can also be used in straight JSP pages with minimal configuration. Extensible Provider Framework The Conductor supports a pluggable provider framework for integrating custom code with Scenario execution.  There are two types of providers supported by the Conductor: Function Provider: Function Providers are simple java annotated classes with static methods that are meant to be served as utilities.  Some common uses would include: object creation or instantiation, data transformation, and the like.  Function Providers can be invoked using the common EL syntax from variable assignments, conditions, and loops. For example:  ${myUtilityClass:doStuff(arg1,arg2))} If you are familiar with EL Functions, Function Providers are based on the same concept. Data Provider: Like Function Providers, Data Providers are annotated java classes, but they must adhere to a much more strict object model.  Data Providers have access to a wealth of Conductor services, such as: Access to namespace-scoped configuration API that can be managed by Oracle Enterprise Manager, Scenario execution context for expression resolution, and more.  Oracle ships with three out-of-the-box data providers that supports integration with: Standardized Content Servers(CMIS),  Federated Profile Properties through the Properties Service, and WebCenter Activity Graph. Useful References If you are looking to immediately get started writing your own application using WebCenter Personalization Services, you will find the following references helpful in getting you on your way: Personalizing WebCenter Applications Authoring Personalized Scenarios in JDeveloper Using Personalization APIs Externally Implementing and Calling Function Providers Implementing and Calling Data Providers

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  • Passing data between the VirtualBox Host and the Guest

    - by Fat Bloke
    Here's a good question: "How can you figure out the VM name from within the VM itself?" While this data is not automatically available, the general purpose, and very powerful VirtualBox "GuestProperty" APIs can be used from the host and guest to pass arbitrary data, in key/value pairs format, in and out of the guest. Note that this does require that the VirtualBox Guest Additions have been installed in the guest. To play with this, try using the "VBoxManage" command line on your VirtualBox host machine, and "VBoxControl" in the guest. Host syntax VBoxManage guestproperty get <vmname>|<uuid> <property> [--verbose] VBoxManage guestproperty set <vmname>|<uuid> <property> [<value> [--flags <flags>]] VBoxManage guestproperty enumerate <vmname>|<uuid> [--patterns <patterns>] VBoxManage guestproperty wait <vmname>|<uuid> <patterns> [--timeout <msec>] [--fail-on-timeout]   Guest syntax VBoxControl.exe guestproperty        get <property> [-verbose] VBoxControl.exe guestproperty        set <property> [<value> [-flags <flags>]] VBoxControl.exe guestproperty        enumerate [-patterns <patterns>] VBoxControl.exe guestproperty        wait <patterns>                                      [-timestamp <last timestamp>]                                      [-timeout <timeout in ms>  So to solve our problem above, we set the vm name in the Host system on an arbitrary key like this: $ VBoxManage guestproperty set "Windows 7 (x64)" /MyData/VMname "Windows 7 (x64)" And within the guest we can use: C:\Program Files\Oracle\VirtualBox Guest Additions>VBoxControl.exe guestproperty get /MyData/VMname Oracle VM VirtualBox Guest Additions Command Line Management Interface Version 4.1.14 (C) 2008-2012 Oracle Corporation All rights reserved. Value: Windows 7 (x64) The GuestProperty API is pretty powerful, so for the interested, get more info in the User Manual. - FB 

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  • Get More From Your Service Request

    - by Get Proactive Customer Adoption Team
    Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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  • ORA-4031 Troubleshooting Tool ???

    - by Takeyoshi Sasaki
    ORA-4031 ???????????????????? SGA ????????????(??????)??????????????????????????????????????????????????? ORA-4031 ??????????????????? ORA-4031 Troubleshooting Tool ??????????? ORA-4031 Troubleshooting Tool ?? ORA-4031 Troubleshooting Tool ? ORA-4031 ????????? ORA-4031 ???????????????????????????????????WEB????????????????????????????????My Oracle Support ??????????????????????? ORA-4031 ??????????????????????????????ORA-4031 ?????????????????????????????? ORA-4031 Troubleshooting Tool ???????? My Oracle Support ?????? Diagnostic Tools Catalog ??  ORA-4031 Troubleshooting Tool ???????????????? ORA-4031 Troubleshooting Tool ??????????????? ORA-4031 Troubleshooting Tool ????? ???2??????????????? ORA-4031 ?????????????????????????????ORA-4031 Troubleshooting Tool ????????????????????????????????????????ORA-4031 ???????????????????? ??????????????? ORA-4031???????????? ????????????? ORA-4031 ?????? AWR???????????????????????????????????????????????????????????? ????·???????·???????????? ORA-4031 ?????????? ????????? SR ?????????????????????????? [ADR] ????·??????·?????????? [10g ???] AWR?????(STATSPACK????)???? ?????????? ORA-4031 ????????????????????????????????????????????? ORA-4031 ?????????????? ORA-4031 ??????1?1??????????? ORA-4031 Troubleshooting Tool ???????????(??????????????)???????? ORA-4031 ????????? ???????????????????????????????????????????????? ??????????????????????????????????????1)High Session_Cached_Cursor Setting Causing Excessive Consumption of Shared Pool???SESSION_CACHED_CURSOR ??????????????????????????????????????????????2)Insufficient SGA Free Memory at StartupThis issue could occur if in the init.ora parameters of your Alert log, (shared_pool_size + large_pool_size + java_pool_size + db_keep_cache_size + streams_pool_size + db_cache_size) / sga_target is greater than 90%.????????????????????????? ?????????????? shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size, db_cache_size ????? /sga_target ??? 90% ??????????????????sga_target ??? memory_target ??????????????????????????????????????????????????????????????????? shared_pool_size ???????????????????????????????????????????????????????????????????????(?????????)? sga_target ????????????????????????????????????????????????????????????? ?????????????????????????????????????????????1)In your Alert log,* Look for parameters under "System parameters with non-default values:". If session_cached_cursor * 2000 / shared_pool_size is greater than 10%, then session_cached_cursors are consuming significant shared_pool_size.??? ????????????? "System parameters with non-default values:" ????  session_cached_cursor * 2000 ??? shared_pool_size ? 10% ???????????????????????? ???2) In your Alert log, SGA Utilization (Sum of shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size and db_cache_size over sga_target) is 99%, which might be too high. ??? shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size and db_cache_size ???? sga_target ? 99% ???????????????????? ?????????????????????????????? My Oracle Support ??????????????????????????1)Decrease the parameter SESSION_CACHED_CURSORSSESSION_CACHED_CURSORS ???????????????????????2)Reduce the minimum values for the dynamic SGA components to allow memory manager to make changes as neededSGA ?????????????????(???)?????????????????? 2????????????????????? ORA-4031 Trobuleshooting Tool ????????????????????????????????????????? ORA-4031 Troubleshooting Tool ?????? ORA-4031 ??????????????????????ORA-4031 Troubleshooting Tool ???????????????????????????????????????????????????????ORA-4031 ????????????????????????????ORA-4031 ??????????????? ORA-4031 Troubleshooting Tool ?????????

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  • Toorcon14

    - by danx
    Toorcon 2012 Information Security Conference San Diego, CA, http://www.toorcon.org/ Dan Anderson, October 2012 It's almost Halloween, and we all know what that means—yes, of course, it's time for another Toorcon Conference! Toorcon is an annual conference for people interested in computer security. This includes the whole range of hackers, computer hobbyists, professionals, security consultants, press, law enforcement, prosecutors, FBI, etc. We're at Toorcon 14—see earlier blogs for some of the previous Toorcon's I've attended (back to 2003). This year's "con" was held at the Westin on Broadway in downtown San Diego, California. The following are not necessarily my views—I'm just the messenger—although I could have misquoted or misparaphrased the speakers. Also, I only reviewed some of the talks, below, which I attended and interested me. MalAndroid—the Crux of Android Infections, Aditya K. Sood Programming Weird Machines with ELF Metadata, Rebecca "bx" Shapiro Privacy at the Handset: New FCC Rules?, Valkyrie Hacking Measured Boot and UEFI, Dan Griffin You Can't Buy Security: Building the Open Source InfoSec Program, Boris Sverdlik What Journalists Want: The Investigative Reporters' Perspective on Hacking, Dave Maas & Jason Leopold Accessibility and Security, Anna Shubina Stop Patching, for Stronger PCI Compliance, Adam Brand McAfee Secure & Trustmarks — a Hacker's Best Friend, Jay James & Shane MacDougall MalAndroid—the Crux of Android Infections Aditya K. Sood, IOActive, Michigan State PhD candidate Aditya talked about Android smartphone malware. There's a lot of old Android software out there—over 50% Gingerbread (2.3.x)—and most have unpatched vulnerabilities. Of 9 Android vulnerabilities, 8 have known exploits (such as the old Gingerbread Global Object Table exploit). Android protection includes sandboxing, security scanner, app permissions, and screened Android app market. The Android permission checker has fine-grain resource control, policy enforcement. Android static analysis also includes a static analysis app checker (bouncer), and a vulnerablity checker. What security problems does Android have? User-centric security, which depends on the user to grant permission and make smart decisions. But users don't care or think about malware (the're not aware, not paranoid). All they want is functionality, extensibility, mobility Android had no "proper" encryption before Android 3.0 No built-in protection against social engineering and web tricks Alternative Android app markets are unsafe. Simply visiting some markets can infect Android Aditya classified Android Malware types as: Type A—Apps. These interact with the Android app framework. For example, a fake Netflix app. Or Android Gold Dream (game), which uploads user files stealthy manner to a remote location. Type K—Kernel. Exploits underlying Linux libraries or kernel Type H—Hybrid. These use multiple layers (app framework, libraries, kernel). These are most commonly used by Android botnets, which are popular with Chinese botnet authors What are the threats from Android malware? These incude leak info (contacts), banking fraud, corporate network attacks, malware advertising, malware "Hackivism" (the promotion of social causes. For example, promiting specific leaders of the Tunisian or Iranian revolutions. Android malware is frequently "masquerated". That is, repackaged inside a legit app with malware. To avoid detection, the hidden malware is not unwrapped until runtime. The malware payload can be hidden in, for example, PNG files. Less common are Android bootkits—there's not many around. What they do is hijack the Android init framework—alteering system programs and daemons, then deletes itself. For example, the DKF Bootkit (China). Android App Problems: no code signing! all self-signed native code execution permission sandbox — all or none alternate market places no robust Android malware detection at network level delayed patch process Programming Weird Machines with ELF Metadata Rebecca "bx" Shapiro, Dartmouth College, NH https://github.com/bx/elf-bf-tools @bxsays on twitter Definitions. "ELF" is an executable file format used in linking and loading executables (on UNIX/Linux-class machines). "Weird machine" uses undocumented computation sources (I think of them as unintended virtual machines). Some examples of "weird machines" are those that: return to weird location, does SQL injection, corrupts the heap. Bx then talked about using ELF metadata as (an uintended) "weird machine". Some ELF background: A compiler takes source code and generates a ELF object file (hello.o). A static linker makes an ELF executable from the object file. A runtime linker and loader takes ELF executable and loads and relocates it in memory. The ELF file has symbols to relocate functions and variables. ELF has two relocation tables—one at link time and another one at loading time: .rela.dyn (link time) and .dynsym (dynamic table). GOT: Global Offset Table of addresses for dynamically-linked functions. PLT: Procedure Linkage Tables—works with GOT. The memory layout of a process (not the ELF file) is, in order: program (+ heap), dynamic libraries, libc, ld.so, stack (which includes the dynamic table loaded into memory) For ELF, the "weird machine" is found and exploited in the loader. ELF can be crafted for executing viruses, by tricking runtime into executing interpreted "code" in the ELF symbol table. One can inject parasitic "code" without modifying the actual ELF code portions. Think of the ELF symbol table as an "assembly language" interpreter. It has these elements: instructions: Add, move, jump if not 0 (jnz) Think of symbol table entries as "registers" symbol table value is "contents" immediate values are constants direct values are addresses (e.g., 0xdeadbeef) move instruction: is a relocation table entry add instruction: relocation table "addend" entry jnz instruction: takes multiple relocation table entries The ELF weird machine exploits the loader by relocating relocation table entries. The loader will go on forever until told to stop. It stores state on stack at "end" and uses IFUNC table entries (containing function pointer address). The ELF weird machine, called "Brainfu*k" (BF) has: 8 instructions: pointer inc, dec, inc indirect, dec indirect, jump forward, jump backward, print. Three registers - 3 registers Bx showed example BF source code that implemented a Turing machine printing "hello, world". More interesting was the next demo, where bx modified ping. Ping runs suid as root, but quickly drops privilege. BF modified the loader to disable the library function call dropping privilege, so it remained as root. Then BF modified the ping -t argument to execute the -t filename as root. It's best to show what this modified ping does with an example: $ whoami bx $ ping localhost -t backdoor.sh # executes backdoor $ whoami root $ The modified code increased from 285948 bytes to 290209 bytes. A BF tool compiles "executable" by modifying the symbol table in an existing ELF executable. The tool modifies .dynsym and .rela.dyn table, but not code or data. Privacy at the Handset: New FCC Rules? "Valkyrie" (Christie Dudley, Santa Clara Law JD candidate) Valkyrie talked about mobile handset privacy. Some background: Senator Franken (also a comedian) became alarmed about CarrierIQ, where the carriers track their customers. Franken asked the FCC to find out what obligations carriers think they have to protect privacy. The carriers' response was that they are doing just fine with self-regulation—no worries! Carriers need to collect data, such as missed calls, to maintain network quality. But carriers also sell data for marketing. Verizon sells customer data and enables this with a narrow privacy policy (only 1 month to opt out, with difficulties). The data sold is not individually identifiable and is aggregated. But Verizon recommends, as an aggregation workaround to "recollate" data to other databases to identify customers indirectly. The FCC has regulated telephone privacy since 1934 and mobile network privacy since 2007. Also, the carriers say mobile phone privacy is a FTC responsibility (not FCC). FTC is trying to improve mobile app privacy, but FTC has no authority over carrier / customer relationships. As a side note, Apple iPhones are unique as carriers have extra control over iPhones they don't have with other smartphones. As a result iPhones may be more regulated. Who are the consumer advocates? Everyone knows EFF, but EPIC (Electrnic Privacy Info Center), although more obsecure, is more relevant. What to do? Carriers must be accountable. Opt-in and opt-out at any time. Carriers need incentive to grant users control for those who want it, by holding them liable and responsible for breeches on their clock. Location information should be added current CPNI privacy protection, and require "Pen/trap" judicial order to obtain (and would still be a lower standard than 4th Amendment). Politics are on a pro-privacy swing now, with many senators and the Whitehouse. There will probably be new regulation soon, and enforcement will be a problem, but consumers will still have some benefit. Hacking Measured Boot and UEFI Dan Griffin, JWSecure, Inc., Seattle, @JWSdan Dan talked about hacking measured UEFI boot. First some terms: UEFI is a boot technology that is replacing BIOS (has whitelisting and blacklisting). UEFI protects devices against rootkits. TPM - hardware security device to store hashs and hardware-protected keys "secure boot" can control at firmware level what boot images can boot "measured boot" OS feature that tracks hashes (from BIOS, boot loader, krnel, early drivers). "remote attestation" allows remote validation and control based on policy on a remote attestation server. Microsoft pushing TPM (Windows 8 required), but Google is not. Intel TianoCore is the only open source for UEFI. Dan has Measured Boot Tool at http://mbt.codeplex.com/ with a demo where you can also view TPM data. TPM support already on enterprise-class machines. UEFI Weaknesses. UEFI toolkits are evolving rapidly, but UEFI has weaknesses: assume user is an ally trust TPM implicitly, and attached to computer hibernate file is unprotected (disk encryption protects against this) protection migrating from hardware to firmware delays in patching and whitelist updates will UEFI really be adopted by the mainstream (smartphone hardware support, bank support, apathetic consumer support) You Can't Buy Security: Building the Open Source InfoSec Program Boris Sverdlik, ISDPodcast.com co-host Boris talked about problems typical with current security audits. "IT Security" is an oxymoron—IT exists to enable buiness, uptime, utilization, reporting, but don't care about security—IT has conflict of interest. There's no Magic Bullet ("blinky box"), no one-size-fits-all solution (e.g., Intrusion Detection Systems (IDSs)). Regulations don't make you secure. The cloud is not secure (because of shared data and admin access). Defense and pen testing is not sexy. Auditors are not solution (security not a checklist)—what's needed is experience and adaptability—need soft skills. Step 1: First thing is to Google and learn the company end-to-end before you start. Get to know the management team (not IT team), meet as many people as you can. Don't use arbitrary values such as CISSP scores. Quantitive risk assessment is a myth (e.g. AV*EF-SLE). Learn different Business Units, legal/regulatory obligations, learn the business and where the money is made, verify company is protected from script kiddies (easy), learn sensitive information (IP, internal use only), and start with low-hanging fruit (customer service reps and social engineering). Step 2: Policies. Keep policies short and relevant. Generic SANS "security" boilerplate policies don't make sense and are not followed. Focus on acceptable use, data usage, communications, physical security. Step 3: Implementation: keep it simple stupid. Open source, although useful, is not free (implementation cost). Access controls with authentication & authorization for local and remote access. MS Windows has it, otherwise use OpenLDAP, OpenIAM, etc. Application security Everyone tries to reinvent the wheel—use existing static analysis tools. Review high-risk apps and major revisions. Don't run different risk level apps on same system. Assume host/client compromised and use app-level security control. Network security VLAN != segregated because there's too many workarounds. Use explicit firwall rules, active and passive network monitoring (snort is free), disallow end user access to production environment, have a proxy instead of direct Internet access. Also, SSL certificates are not good two-factor auth and SSL does not mean "safe." Operational Controls Have change, patch, asset, & vulnerability management (OSSI is free). For change management, always review code before pushing to production For logging, have centralized security logging for business-critical systems, separate security logging from administrative/IT logging, and lock down log (as it has everything). Monitor with OSSIM (open source). Use intrusion detection, but not just to fulfill a checkbox: build rules from a whitelist perspective (snort). OSSEC has 95% of what you need. Vulnerability management is a QA function when done right: OpenVas and Seccubus are free. Security awareness The reality is users will always click everything. Build real awareness, not compliance driven checkbox, and have it integrated into the culture. Pen test by crowd sourcing—test with logging COSSP http://www.cossp.org/ - Comprehensive Open Source Security Project What Journalists Want: The Investigative Reporters' Perspective on Hacking Dave Maas, San Diego CityBeat Jason Leopold, Truthout.org The difference between hackers and investigative journalists: For hackers, the motivation varies, but method is same, technological specialties. For investigative journalists, it's about one thing—The Story, and they need broad info-gathering skills. J-School in 60 Seconds: Generic formula: Person or issue of pubic interest, new info, or angle. Generic criteria: proximity, prominence, timeliness, human interest, oddity, or consequence. Media awareness of hackers and trends: journalists becoming extremely aware of hackers with congressional debates (privacy, data breaches), demand for data-mining Journalists, use of coding and web development for Journalists, and Journalists busted for hacking (Murdock). Info gathering by investigative journalists include Public records laws. Federal Freedom of Information Act (FOIA) is good, but slow. California Public Records Act is a lot stronger. FOIA takes forever because of foot-dragging—it helps to be specific. Often need to sue (especially FBI). CPRA is faster, and requests can be vague. Dumps and leaks (a la Wikileaks) Journalists want: leads, protecting ourselves, our sources, and adapting tools for news gathering (Google hacking). Anonomity is important to whistleblowers. They want no digital footprint left behind (e.g., email, web log). They don't trust encryption, want to feel safe and secure. Whistleblower laws are very weak—there's no upside for whistleblowers—they have to be very passionate to do it. Accessibility and Security or: How I Learned to Stop Worrying and Love the Halting Problem Anna Shubina, Dartmouth College Anna talked about how accessibility and security are related. Accessibility of digital content (not real world accessibility). mostly refers to blind users and screenreaders, for our purpose. Accessibility is about parsing documents, as are many security issues. "Rich" executable content causes accessibility to fail, and often causes security to fail. For example MS Word has executable format—it's not a document exchange format—more dangerous than PDF or HTML. Accessibility is often the first and maybe only sanity check with parsing. They have no choice because someone may want to read what you write. Google, for example, is very particular about web browser you use and are bad at supporting other browsers. Uses JavaScript instead of links, often requiring mouseover to display content. PDF is a security nightmare. Executible format, embedded flash, JavaScript, etc. 15 million lines of code. Google Chrome doesn't handle PDF correctly, causing several security bugs. PDF has an accessibility checker and PDF tagging, to help with accessibility. But no PDF checker checks for incorrect tags, untagged content, or validates lists or tables. None check executable content at all. The "Halting Problem" is: can one decide whether a program will ever stop? The answer, in general, is no (Rice's theorem). The same holds true for accessibility checkers. Language-theoretic Security says complicated data formats are hard to parse and cannot be solved due to the Halting Problem. W3C Web Accessibility Guidelines: "Perceivable, Operable, Understandable, Robust" Not much help though, except for "Robust", but here's some gems: * all information should be parsable (paraphrasing) * if not parsable, cannot be converted to alternate formats * maximize compatibility in new document formats Executible webpages are bad for security and accessibility. They say it's for a better web experience. But is it necessary to stuff web pages with JavaScript for a better experience? A good example is The Drudge Report—it has hand-written HTML with no JavaScript, yet drives a lot of web traffic due to good content. A bad example is Google News—hidden scrollbars, guessing user input. Solutions: Accessibility and security problems come from same source Expose "better user experience" myth Keep your corner of Internet parsable Remember "Halting Problem"—recognize false solutions (checking and verifying tools) Stop Patching, for Stronger PCI Compliance Adam Brand, protiviti @adamrbrand, http://www.picfun.com/ Adam talked about PCI compliance for retail sales. Take an example: for PCI compliance, 50% of Brian's time (a IT guy), 960 hours/year was spent patching POSs in 850 restaurants. Often applying some patches make no sense (like fixing a browser vulnerability on a server). "Scanner worship" is overuse of vulnerability scanners—it gives a warm and fuzzy and it's simple (red or green results—fix reds). Scanners give a false sense of security. In reality, breeches from missing patches are uncommon—more common problems are: default passwords, cleartext authentication, misconfiguration (firewall ports open). Patching Myths: Myth 1: install within 30 days of patch release (but PCI §6.1 allows a "risk-based approach" instead). Myth 2: vendor decides what's critical (also PCI §6.1). But §6.2 requires user ranking of vulnerabilities instead. Myth 3: scan and rescan until it passes. But PCI §11.2.1b says this applies only to high-risk vulnerabilities. Adam says good recommendations come from NIST 800-40. Instead use sane patching and focus on what's really important. From NIST 800-40: Proactive: Use a proactive vulnerability management process: use change control, configuration management, monitor file integrity. Monitor: start with NVD and other vulnerability alerts, not scanner results. Evaluate: public-facing system? workstation? internal server? (risk rank) Decide:on action and timeline Test: pre-test patches (stability, functionality, rollback) for change control Install: notify, change control, tickets McAfee Secure & Trustmarks — a Hacker's Best Friend Jay James, Shane MacDougall, Tactical Intelligence Inc., Canada "McAfee Secure Trustmark" is a website seal marketed by McAfee. A website gets this badge if they pass their remote scanning. The problem is a removal of trustmarks act as flags that you're vulnerable. Easy to view status change by viewing McAfee list on website or on Google. "Secure TrustGuard" is similar to McAfee. Jay and Shane wrote Perl scripts to gather sites from McAfee and search engines. If their certification image changes to a 1x1 pixel image, then they are longer certified. Their scripts take deltas of scans to see what changed daily. The bottom line is change in TrustGuard status is a flag for hackers to attack your site. Entire idea of seals is silly—you're raising a flag saying if you're vulnerable.

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  • High CPU usage with Team Speak 3.0.0-rc2

    - by AlexTheBird
    The CPU usage is always around 40 percent. I use push-to-talk and I had uninstalled pulseaudio. Now I use Alsa. I don't even have to connect to a Server. By simply starting TS the cpu usage goes up 40 percent and stays there. The CPU usage of 3.0.0-rc1 [Build: 14468] is constantly 14 percent. This is the output of top, mpstat and ps aux while I am running TS3 ... of course: alexandros@alexandros-laptop:~$ top top - 18:20:07 up 2:22, 3 users, load average: 1.02, 0.85, 0.77 Tasks: 163 total, 1 running, 162 sleeping, 0 stopped, 0 zombie Cpu(s): 5.3%us, 1.9%sy, 0.1%ni, 91.8%id, 0.7%wa, 0.1%hi, 0.1%si, 0.0%st Mem: 2061344k total, 964028k used, 1097316k free, 69116k buffers Swap: 3997688k total, 0k used, 3997688k free, 449032k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 2714 alexandr 20 0 206m 31m 24m S 37 1.6 0:12.78 ts3client_linux 868 root 20 0 47564 27m 10m S 8 1.4 3:21.73 Xorg 1 root 20 0 2804 1660 1204 S 0 0.1 0:00.53 init 2 root 20 0 0 0 0 S 0 0.0 0:00.00 kthreadd 3 root RT 0 0 0 0 S 0 0.0 0:00.01 migration/0 4 root 20 0 0 0 0 S 0 0.0 0:00.45 ksoftirqd/0 5 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/0 6 root RT 0 0 0 0 S 0 0.0 0:00.00 migration/1 7 root 20 0 0 0 0 S 0 0.0 0:00.08 ksoftirqd/1 8 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/1 9 root 20 0 0 0 0 S 0 0.0 0:01.17 events/0 10 root 20 0 0 0 0 S 0 0.0 0:00.81 events/1 11 root 20 0 0 0 0 S 0 0.0 0:00.00 cpuset 12 root 20 0 0 0 0 S 0 0.0 0:00.00 khelper 13 root 20 0 0 0 0 S 0 0.0 0:00.00 async/mgr 14 root 20 0 0 0 0 S 0 0.0 0:00.00 pm 16 root 20 0 0 0 0 S 0 0.0 0:00.00 sync_supers 17 root 20 0 0 0 0 S 0 0.0 0:00.00 bdi-default 18 root 20 0 0 0 0 S 0 0.0 0:00.00 kintegrityd/0 19 root 20 0 0 0 0 S 0 0.0 0:00.00 kintegrityd/1 20 root 20 0 0 0 0 S 0 0.0 0:00.05 kblockd/0 21 root 20 0 0 0 0 S 0 0.0 0:00.02 kblockd/1 22 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpid 23 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpi_notify 24 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpi_hotplug 25 root 20 0 0 0 0 S 0 0.0 0:00.99 ata/0 26 root 20 0 0 0 0 S 0 0.0 0:00.92 ata/1 27 root 20 0 0 0 0 S 0 0.0 0:00.00 ata_aux 28 root 20 0 0 0 0 S 0 0.0 0:00.00 ksuspend_usbd 29 root 20 0 0 0 0 S 0 0.0 0:00.00 khubd alexandros@alexandros-laptop:~$ mpstat Linux 2.6.32-32-generic (alexandros-laptop) 16.06.2011 _i686_ (2 CPU) 18:20:15 CPU %usr %nice %sys %iowait %irq %soft %steal %guest %idle 18:20:15 all 5,36 0,09 1,91 0,68 0,07 0,06 0,00 0,00 91,83 alexandros@alexandros-laptop:~$ ps aux USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND root 1 0.0 0.0 2804 1660 ? Ss 15:58 0:00 /sbin/init root 2 0.0 0.0 0 0 ? S 15:58 0:00 [kthreadd] root 3 0.0 0.0 0 0 ? S 15:58 0:00 [migration/0] root 4 0.0 0.0 0 0 ? S 15:58 0:00 [ksoftirqd/0] root 5 0.0 0.0 0 0 ? S 15:58 0:00 [watchdog/0] root 6 0.0 0.0 0 0 ? S 15:58 0:00 [migration/1] root 7 0.0 0.0 0 0 ? S 15:58 0:00 [ksoftirqd/1] root 8 0.0 0.0 0 0 ? S 15:58 0:00 [watchdog/1] root 9 0.0 0.0 0 0 ? S 15:58 0:01 [events/0] root 10 0.0 0.0 0 0 ? S 15:58 0:00 [events/1] root 11 0.0 0.0 0 0 ? S 15:58 0:00 [cpuset] root 12 0.0 0.0 0 0 ? S 15:58 0:00 [khelper] root 13 0.0 0.0 0 0 ? S 15:58 0:00 [async/mgr] root 14 0.0 0.0 0 0 ? S 15:58 0:00 [pm] root 16 0.0 0.0 0 0 ? S 15:58 0:00 [sync_supers] root 17 0.0 0.0 0 0 ? S 15:58 0:00 [bdi-default] root 18 0.0 0.0 0 0 ? S 15:58 0:00 [kintegrityd/0] root 19 0.0 0.0 0 0 ? S 15:58 0:00 [kintegrityd/1] root 20 0.0 0.0 0 0 ? S 15:58 0:00 [kblockd/0] root 21 0.0 0.0 0 0 ? S 15:58 0:00 [kblockd/1] root 22 0.0 0.0 0 0 ? S 15:58 0:00 [kacpid] root 23 0.0 0.0 0 0 ? S 15:58 0:00 [kacpi_notify] root 24 0.0 0.0 0 0 ? S 15:58 0:00 [kacpi_hotplug] root 25 0.0 0.0 0 0 ? S 15:58 0:00 [ata/0] root 26 0.0 0.0 0 0 ? S 15:58 0:00 [ata/1] root 27 0.0 0.0 0 0 ? S 15:58 0:00 [ata_aux] root 28 0.0 0.0 0 0 ? S 15:58 0:00 [ksuspend_usbd] root 29 0.0 0.0 0 0 ? S 15:58 0:00 [khubd] root 30 0.0 0.0 0 0 ? S 15:58 0:00 [kseriod] root 31 0.0 0.0 0 0 ? S 15:58 0:00 [kmmcd] root 34 0.0 0.0 0 0 ? S 15:58 0:00 [khungtaskd] root 35 0.0 0.0 0 0 ? S 15:58 0:00 [kswapd0] root 36 0.0 0.0 0 0 ? SN 15:58 0:00 [ksmd] root 37 0.0 0.0 0 0 ? S 15:58 0:00 [aio/0] root 38 0.0 0.0 0 0 ? S 15:58 0:00 [aio/1] root 39 0.0 0.0 0 0 ? S 15:58 0:00 [ecryptfs-kthrea] root 40 0.0 0.0 0 0 ? S 15:58 0:00 [crypto/0] root 41 0.0 0.0 0 0 ? S 15:58 0:00 [crypto/1] root 48 0.0 0.0 0 0 ? S 15:58 0:03 [scsi_eh_0] root 50 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_1] root 53 0.0 0.0 0 0 ? S 15:58 0:00 [kstriped] root 54 0.0 0.0 0 0 ? S 15:58 0:00 [kmpathd/0] root 55 0.0 0.0 0 0 ? S 15:58 0:00 [kmpathd/1] root 56 0.0 0.0 0 0 ? S 15:58 0:00 [kmpath_handlerd] root 57 0.0 0.0 0 0 ? S 15:58 0:00 [ksnapd] root 58 0.0 0.0 0 0 ? S 15:58 0:03 [kondemand/0] root 59 0.0 0.0 0 0 ? S 15:58 0:02 [kondemand/1] root 60 0.0 0.0 0 0 ? S 15:58 0:00 [kconservative/0] root 61 0.0 0.0 0 0 ? S 15:58 0:00 [kconservative/1] root 213 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_2] root 222 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_3] root 234 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_4] root 235 0.0 0.0 0 0 ? S 15:58 0:01 [usb-storage] root 255 0.0 0.0 0 0 ? S 15:58 0:00 [jbd2/sda5-8] root 256 0.0 0.0 0 0 ? S 15:58 0:00 [ext4-dio-unwrit] root 257 0.0 0.0 0 0 ? S 15:58 0:00 [ext4-dio-unwrit] root 290 0.0 0.0 0 0 ? S 15:58 0:00 [flush-8:0] root 318 0.0 0.0 2316 888 ? S 15:58 0:00 upstart-udev-bridge --daemon root 321 0.0 0.0 2616 1024 ? S<s 15:58 0:00 udevd --daemon root 526 0.0 0.0 0 0 ? S 15:58 0:00 [kpsmoused] root 528 0.0 0.0 0 0 ? S 15:58 0:00 [led_workqueue] root 650 0.0 0.0 0 0 ? S 15:58 0:00 [radeon/0] root 651 0.0 0.0 0 0 ? S 15:58 0:00 [radeon/1] root 652 0.0 0.0 0 0 ? S 15:58 0:00 [ttm_swap] root 654 0.0 0.0 2612 984 ? S< 15:58 0:00 udevd --daemon root 656 0.0 0.0 0 0 ? S 15:58 0:00 [hd-audio0] root 657 0.0 0.0 2612 916 ? S< 15:58 0:00 udevd --daemon root 674 0.6 0.0 0 0 ? S 15:58 0:57 [phy0] syslog 715 0.0 0.0 34812 1776 ? Sl 15:58 0:00 rsyslogd -c4 102 731 0.0 0.0 3236 1512 ? Ss 15:58 0:02 dbus-daemon --system --fork root 740 0.0 0.1 19088 3380 ? Ssl 15:58 0:00 gdm-binary root 744 0.0 0.1 18900 4032 ? Ssl 15:58 0:01 NetworkManager avahi 749 0.0 0.0 2928 1520 ? S 15:58 0:00 avahi-daemon: running [alexandros-laptop.local] avahi 752 0.0 0.0 2928 544 ? Ss 15:58 0:00 avahi-daemon: chroot helper root 753 0.0 0.1 4172 2300 ? S 15:58 0:00 /usr/sbin/modem-manager root 762 0.0 0.1 20584 3152 ? Sl 15:58 0:00 /usr/sbin/console-kit-daemon --no-daemon root 836 0.0 0.1 20856 3864 ? Sl 15:58 0:00 /usr/lib/gdm/gdm-simple-slave --display-id /org/gnome/DisplayManager/Display1 root 856 0.0 0.1 4836 2388 ? S 15:58 0:00 /sbin/wpa_supplicant -u -s root 868 2.3 1.3 36932 27924 tty7 Rs+ 15:58 3:22 /usr/bin/X :0 -nr -verbose -auth /var/run/gdm/auth-for-gdm-a46T4j/database -nolisten root 891 0.0 0.0 1792 564 tty4 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty4 root 901 0.0 0.0 1792 564 tty5 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty5 root 908 0.0 0.0 1792 564 tty2 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty2 root 910 0.0 0.0 1792 568 tty3 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty3 root 913 0.0 0.0 1792 564 tty6 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty6 root 917 0.0 0.0 2180 1072 ? Ss 15:58 0:00 acpid -c /etc/acpi/events -s /var/run/acpid.socket daemon 924 0.0 0.0 2248 432 ? Ss 15:58 0:00 atd root 927 0.0 0.0 2376 900 ? Ss 15:58 0:00 cron root 950 0.0 0.0 11736 1372 ? Ss 15:58 0:00 /usr/sbin/winbindd root 958 0.0 0.0 11736 1184 ? S 15:58 0:00 /usr/sbin/winbindd root 974 0.0 0.1 6832 2580 ? Ss 15:58 0:00 /usr/sbin/cupsd -C /etc/cups/cupsd.conf root 1078 0.0 0.0 1792 564 tty1 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty1 gdm 1097 0.0 0.0 3392 772 ? S 15:58 0:00 /usr/bin/dbus-launch --exit-with-session root 1112 0.0 0.1 19216 3292 ? Sl 15:58 0:00 /usr/lib/gdm/gdm-session-worker root 1116 0.0 0.1 5540 2932 ? S 15:58 0:01 /usr/lib/upower/upowerd root 1131 0.0 0.1 6308 3824 ? S 15:58 0:00 /usr/lib/policykit-1/polkitd 108 1163 0.0 0.2 16788 4360 ? Ssl 15:58 0:01 /usr/sbin/hald root 1164 0.0 0.0 3536 1300 ? S 15:58 0:00 hald-runner root 1188 0.0 0.0 3612 1256 ? S 15:58 0:00 hald-addon-input: Listening on /dev/input/event6 /dev/input/event5 /dev/input/event2 root 1194 0.0 0.0 3612 1224 ? S 15:58 0:00 /usr/lib/hal/hald-addon-rfkill-killswitch root 1200 0.0 0.0 3608 1240 ? S 15:58 0:00 /usr/lib/hal/hald-addon-generic-backlight root 1202 0.0 0.0 3616 1236 ? S 15:58 0:02 hald-addon-storage: polling /dev/sr0 (every 2 sec) root 1204 0.0 0.0 3616 1236 ? S 15:58 0:00 hald-addon-storage: polling /dev/sdb (every 2 sec) root 1211 0.0 0.0 3624 1220 ? S 15:58 0:00 /usr/lib/hal/hald-addon-cpufreq 108 1212 0.0 0.0 3420 1200 ? S 15:58 0:00 hald-addon-acpi: listening on acpid socket /var/run/acpid.socket 1000 1222 0.0 0.1 24196 2816 ? Sl 15:58 0:00 /usr/bin/gnome-keyring-daemon --daemonize --login 1000 1240 0.0 0.3 28228 7312 ? Ssl 15:58 0:00 gnome-session 1000 1274 0.0 0.0 3284 356 ? Ss 15:58 0:00 /usr/bin/ssh-agent /usr/bin/dbus-launch --exit-with-session gnome-session 1000 1277 0.0 0.0 3392 772 ? S 15:58 0:00 /usr/bin/dbus-launch --exit-with-session gnome-session 1000 1278 0.0 0.0 3160 1652 ? Ss 15:58 0:00 /bin/dbus-daemon --fork --print-pid 5 --print-address 7 --session 1000 1281 0.0 0.2 8172 4636 ? S 15:58 0:00 /usr/lib/libgconf2-4/gconfd-2 1000 1287 0.0 0.5 24228 10896 ? Ss 15:58 0:03 /usr/lib/gnome-settings-daemon/gnome-settings-daemon 1000 1290 0.0 0.1 6468 2364 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd 1000 1293 0.0 0.6 38104 13004 ? S 15:58 0:03 metacity 1000 1296 0.0 0.1 30280 2628 ? Ssl 15:58 0:00 /usr/lib/gvfs//gvfs-fuse-daemon /home/alexandros/.gvfs 1000 1301 0.0 0.0 3344 988 ? S 15:58 0:03 syndaemon -i 0.5 -k 1000 1303 0.0 0.1 8060 3488 ? S 15:58 0:00 /usr/lib/gvfs/gvfs-gdu-volume-monitor root 1306 0.0 0.1 15692 3104 ? Sl 15:58 0:00 /usr/lib/udisks/udisks-daemon 1000 1307 0.4 1.0 50748 21684 ? S 15:58 0:34 python -u /usr/share/screenlets/DigiClock/DigiClockScreenlet.py 1000 1308 0.0 0.9 35608 18564 ? S 15:58 0:00 python /usr/share/screenlets-manager/screenlets-daemon.py 1000 1309 0.0 0.3 19524 6468 ? S 15:58 0:00 /usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1 1000 1311 0.0 0.5 37412 11788 ? S 15:58 0:01 gnome-power-manager 1000 1312 0.0 1.0 50772 22628 ? S 15:58 0:03 gnome-panel 1000 1313 0.1 1.5 102648 31184 ? Sl 15:58 0:10 nautilus root 1314 0.0 0.0 5188 996 ? S 15:58 0:02 udisks-daemon: polling /dev/sdb /dev/sr0 1000 1315 0.0 0.6 51948 12464 ? SL 15:58 0:01 nm-applet --sm-disable 1000 1317 0.0 0.1 16956 2364 ? Sl 15:58 0:00 /usr/lib/gvfs/gvfs-afc-volume-monitor 1000 1318 0.0 0.3 20164 7792 ? S 15:58 0:00 bluetooth-applet 1000 1321 0.0 0.1 7260 2384 ? S 15:58 0:00 /usr/lib/gvfs/gvfs-gphoto2-volume-monitor 1000 1323 0.0 0.5 37436 12124 ? S 15:58 0:00 /usr/lib/notify-osd/notify-osd 1000 1324 0.0 1.9 197928 40456 ? Ssl 15:58 0:06 /home/alexandros/.dropbox-dist/dropbox 1000 1329 0.0 0.3 20136 7968 ? S 15:58 0:00 /usr/bin/gnome-screensaver --no-daemon 1000 1331 0.0 0.1 7056 3112 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd-trash --spawner :1.6 /org/gtk/gvfs/exec_spaw/0 root 1340 0.0 0.0 2236 1008 ? S 15:58 0:00 /sbin/dhclient -d -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /var/run/dhcl 1000 1348 0.0 0.1 42252 3680 ? Ssl 15:58 0:00 /usr/lib/bonobo-activation/bonobo-activation-server --ac-activate --ior-output-fd=19 1000 1384 0.0 1.7 80244 35480 ? Sl 15:58 0:02 /usr/bin/python /usr/lib/deskbar-applet/deskbar-applet/deskbar-applet --oaf-activate- 1000 1388 0.0 0.5 26196 11804 ? S 15:58 0:01 /usr/lib/gnome-panel/wnck-applet --oaf-activate-iid=OAFIID:GNOME_Wncklet_Factory --oa 1000 1393 0.1 0.5 25876 11548 ? S 15:58 0:08 /usr/lib/gnome-applets/multiload-applet-2 --oaf-activate-iid=OAFIID:GNOME_MultiLoadAp 1000 1394 0.0 0.5 25600 11140 ? S 15:58 0:03 /usr/lib/gnome-applets/cpufreq-applet --oaf-activate-iid=OAFIID:GNOME_CPUFreqApplet_F 1000 1415 0.0 0.5 39192 11156 ? S 15:58 0:01 /usr/lib/gnome-power-manager/gnome-inhibit-applet --oaf-activate-iid=OAFIID:GNOME_Inh 1000 1417 0.0 0.7 53544 15488 ? Sl 15:58 0:00 /usr/lib/gnome-applets/mixer_applet2 --oaf-activate-iid=OAFIID:GNOME_MixerApplet_Fact 1000 1419 0.0 0.4 23816 9068 ? S 15:58 0:00 /usr/lib/gnome-panel/notification-area-applet --oaf-activate-iid=OAFIID:GNOME_Notific 1000 1488 0.0 0.3 20964 7548 ? S 15:58 0:00 /usr/lib/gnome-disk-utility/gdu-notification-daemon 1000 1490 0.0 0.1 6608 2484 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd-burn --spawner :1.6 /org/gtk/gvfs/exec_spaw/1 1000 1510 0.0 0.1 6348 2084 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd-metadata 1000 1531 0.0 0.3 19472 6616 ? S 15:58 0:00 /usr/lib/gnome-user-share/gnome-user-share 1000 1535 0.0 0.4 77128 8392 ? Sl 15:58 0:00 /usr/lib/evolution/evolution-data-server-2.28 --oaf-activate-iid=OAFIID:GNOME_Evoluti 1000 1601 0.0 0.5 69576 11800 ? Sl 15:59 0:00 /usr/lib/evolution/2.28/evolution-alarm-notify 1000 1604 0.0 0.7 33924 15888 ? S 15:59 0:00 python /usr/share/system-config-printer/applet.py 1000 1701 0.0 0.5 37116 11968 ? S 15:59 0:00 update-notifier 1000 1892 4.5 7.0 406720 145312 ? Sl 17:11 3:09 /opt/google/chrome/chrome 1000 1896 0.0 0.1 69812 3680 ? S 17:11 0:02 /opt/google/chrome/chrome 1000 1898 0.0 0.6 91420 14080 ? S 17:11 0:00 /opt/google/chrome/chrome --type=zygote 1000 1916 0.2 1.3 140780 27220 ? Sl 17:11 0:12 /opt/google/chrome/chrome --type=extension --disable-client-side-phishing-detection - 1000 1918 0.7 1.8 155720 37912 ? Sl 17:11 0:31 /opt/google/chrome/chrome --type=extension --disable-client-side-phishing-detection - 1000 1921 0.0 1.0 135904 21052 ? Sl 17:11 0:02 /opt/google/chrome/chrome --type=extension --disable-client-side-phishing-detection - 1000 1927 6.5 3.6 194604 74960 ? Sl 17:11 4:32 /opt/google/chrome/chrome --type=renderer --disable-client-side-phishing-detection -- 1000 2156 0.4 0.7 48344 14896 ? Rl 18:03 0:04 gnome-terminal 1000 2157 0.0 0.0 1988 712 ? S 18:03 0:00 gnome-pty-helper 1000 2158 0.0 0.1 6504 3860 pts/0 Ss 18:03 0:00 bash 1000 2564 0.2 0.1 6624 3984 pts/1 Ss+ 18:17 0:00 bash 1000 2711 0.0 0.0 4208 1352 ? S 18:19 0:00 /bin/bash /home/alexandros/Programme/TeamSpeak3-Client-linux_x86_back/ts3client_runsc 1000 2714 36.5 1.5 210872 31960 ? SLl 18:19 0:18 ./ts3client_linux_x86 1000 2743 0.0 0.0 2716 1068 pts/0 R+ 18:20 0:00 ps aux Output of vmstat: alexandros@alexandros-laptop:~$ vmstat procs -----------memory---------- ---swap-- -----io---- -system-- ----cpu---- r b swpd free buff cache si so bi bo in cs us sy id wa 0 0 0 1093324 69840 449496 0 0 27 10 476 667 6 2 91 1 Output of lsusb alexandros@alexandros-laptop:~$ lspci 00:00.0 Host bridge: Silicon Integrated Systems [SiS] 671MX 00:01.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge 00:02.0 ISA bridge: Silicon Integrated Systems [SiS] SiS968 [MuTIOL Media IO] (rev 01) 00:02.5 IDE interface: Silicon Integrated Systems [SiS] 5513 [IDE] (rev 01) 00:03.0 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) 00:03.1 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) 00:03.3 USB Controller: Silicon Integrated Systems [SiS] USB 2.0 Controller 00:05.0 IDE interface: Silicon Integrated Systems [SiS] SATA Controller / IDE mode (rev 03) 00:06.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge 00:07.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge 00:0d.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10) 00:0f.0 Audio device: Silicon Integrated Systems [SiS] Azalia Audio Controller 01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon X2300 02:00.0 Ethernet controller: Atheros Communications Inc. AR5001 Wireless Network Adapter (rev 01) The Team Speak log file : 2011-06-19 19:04:04.223522|INFO | | | Logging started, clientlib version: 3.0.0-rc2 [Build: 14642] 2011-06-19 19:04:04.761149|ERROR |SoundBckndIntf| | /home/alexandros/Programme/TeamSpeak3-Client-linux_x86_back/soundbackends/libpulseaudio_linux_x86.so error: NOT_CONNECTED 2011-06-19 19:04:05.871770|INFO |ClientUI | | Failed to init text to speech engine 2011-06-19 19:04:05.894623|INFO |ClientUI | | TeamSpeak 3 client version: 3.0.0-rc2 [Build: 14642] 2011-06-19 19:04:05.895421|INFO |ClientUI | | Qt version: 4.7.2 2011-06-19 19:04:05.895571|INFO |ClientUI | | Using configuration location: /home/alexandros/.ts3client/ts3clientui_qt.conf 2011-06-19 19:04:06.559596|INFO |ClientUI | | Last update check was: Sa. Jun 18 00:08:43 2011 2011-06-19 19:04:06.560506|INFO | | | Checking for updates... 2011-06-19 19:04:07.357869|INFO | | | Update check, my version: 14642, latest version: 14642 2011-06-19 19:05:52.978481|INFO |PreProSpeex | 1| Speex version: 1.2rc1 2011-06-19 19:05:54.055347|INFO |UIHelpers | | setClientVolumeModifier: 10 -8 2011-06-19 19:05:54.057196|INFO |UIHelpers | | setClientVolumeModifier: 11 2 Thanks for taking the time to read my message. UPDATE: Thanks to nickguletskii's link I googled for "alsa cpu usage" (without quotes) and it brought me to a forum. A user wrote that by directly selecting the hardware with "plughw:x.x" won't impact the performance of the system. I have selected it in the TS 3 configuration and it worked. But this solution is not optimal because now no other program can access the sound output. If you need any further information or my question is unclear than please tell me.

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  • The Incremental Architect&acute;s Napkin &ndash; #3 &ndash; Make Evolvability inevitable

    - by Ralf Westphal
    Originally posted on: http://geekswithblogs.net/theArchitectsNapkin/archive/2014/06/04/the-incremental-architectacutes-napkin-ndash-3-ndash-make-evolvability-inevitable.aspxThe easier something to measure the more likely it will be produced. Deviations between what is and what should be can be readily detected. That´s what automated acceptance tests are for. That´s what sprint reviews in Scrum are for. It´s no small wonder our software looks like it looks. It has all the traits whose conformance with requirements can easily be measured. And it´s lacking traits which cannot easily be measured. Evolvability (or Changeability) is such a trait. If an operation is correct, if an operation if fast enough, that can be checked very easily. But whether Evolvability is high or low, that cannot be checked by taking a measure or two. Evolvability might correlate with certain traits, e.g. number of lines of code (LOC) per function or Cyclomatic Complexity or test coverage. But there is no threshold value signalling “evolvability too low”; also Evolvability is hardly tangible for the customer. Nevertheless Evolvability is of great importance - at least in the long run. You can get away without much of it for a short time. Eventually, though, it´s needed like any other requirement. Or even more. Because without Evolvability no other requirement can be implemented. Evolvability is the foundation on which all else is build. Such fundamental importance is in stark contrast with its immeasurability. To compensate this, Evolvability must be put at the very center of software development. It must become the hub around everything else revolves. Since we cannot measure Evolvability, though, we cannot start watching it more. Instead we need to establish practices to keep it high (enough) at all times. Chefs have known that for long. That´s why everybody in a restaurant kitchen is constantly seeing after cleanliness. Hygiene is important as is to have clean tools at standardized locations. Only then the health of the patrons can be guaranteed and production efficiency is constantly high. Still a kitchen´s level of cleanliness is easier to measure than software Evolvability. That´s why important practices like reviews, pair programming, or TDD are not enough, I guess. What we need to keep Evolvability in focus and high is… to continually evolve. Change must not be something to avoid but too embrace. To me that means the whole change cycle from requirement analysis to delivery needs to be gone through more often. Scrum´s sprints of 4, 2 even 1 week are too long. Kanban´s flow of user stories across is too unreliable; it takes as long as it takes. Instead we should fix the cycle time at 2 days max. I call that Spinning. No increment must take longer than from this morning until tomorrow evening to finish. Then it should be acceptance checked by the customer (or his/her representative, e.g. a Product Owner). For me there are several resasons for such a fixed and short cycle time for each increment: Clear expectations Absolute estimates (“This will take X days to complete.”) are near impossible in software development as explained previously. Too much unplanned research and engineering work lurk in every feature. And then pervasive interruptions of work by peers and management. However, the smaller the scope the better our absolute estimates become. That´s because we understand better what really are the requirements and what the solution should look like. But maybe more importantly the shorter the timespan the more we can control how we use our time. So much can happen over the course of a week and longer timespans. But if push comes to shove I can block out all distractions and interruptions for a day or possibly two. That´s why I believe we can give rough absolute estimates on 3 levels: Noon Tonight Tomorrow Think of a meeting with a Product Owner at 8:30 in the morning. If she asks you, how long it will take you to implement a user story or bug fix, you can say, “It´ll be fixed by noon.”, or you can say, “I can manage to implement it until tonight before I leave.”, or you can say, “You´ll get it by tomorrow night at latest.” Yes, I believe all else would be naive. If you´re not confident to get something done by tomorrow night (some 34h from now) you just cannot reliably commit to any timeframe. That means you should not promise anything, you should not even start working on the issue. So when estimating use these four categories: Noon, Tonight, Tomorrow, NoClue - with NoClue meaning the requirement needs to be broken down further so each aspect can be assigned to one of the first three categories. If you like absolute estimates, here you go. But don´t do deep estimates. Don´t estimate dozens of issues; don´t think ahead (“Issue A is a Tonight, then B will be a Tomorrow, after that it´s C as a Noon, finally D is a Tonight - that´s what I´ll do this week.”). Just estimate so Work-in-Progress (WIP) is 1 for everybody - plus a small number of buffer issues. To be blunt: Yes, this makes promises impossible as to what a team will deliver in terms of scope at a certain date in the future. But it will give a Product Owner a clear picture of what to pull for acceptance feedback tonight and tomorrow. Trust through reliability Our trade is lacking trust. Customers don´t trust software companies/departments much. Managers don´t trust developers much. I find that perfectly understandable in the light of what we´re trying to accomplish: delivering software in the face of uncertainty by means of material good production. Customers as well as managers still expect software development to be close to production of houses or cars. But that´s a fundamental misunderstanding. Software development ist development. It´s basically research. As software developers we´re constantly executing experiments to find out what really provides value to users. We don´t know what they need, we just have mediated hypothesises. That´s why we cannot reliably deliver on preposterous demands. So trust is out of the window in no time. If we switch to delivering in short cycles, though, we can regain trust. Because estimates - explicit or implicit - up to 32 hours at most can be satisfied. I´d say: reliability over scope. It´s more important to reliably deliver what was promised then to cover a lot of requirement area. So when in doubt promise less - but deliver without delay. Deliver on scope (Functionality and Quality); but also deliver on Evolvability, i.e. on inner quality according to accepted principles. Always. Trust will be the reward. Less complexity of communication will follow. More goodwill buffer will follow. So don´t wait for some Kanban board to show you, that flow can be improved by scheduling smaller stories. You don´t need to learn that the hard way. Just start with small batch sizes of three different sizes. Fast feedback What has been finished can be checked for acceptance. Why wait for a sprint of several weeks to end? Why let the mental model of the issue and its solution dissipate? If you get final feedback after one or two weeks, you hardly remember what you did and why you did it. Resoning becomes hard. But more importantly youo probably are not in the mood anymore to go back to something you deemed done a long time ago. It´s boring, it´s frustrating to open up that mental box again. Learning is harder the longer it takes from event to feedback. Effort can be wasted between event (finishing an issue) and feedback, because other work might go in the wrong direction based on false premises. Checking finished issues for acceptance is the most important task of a Product Owner. It´s even more important than planning new issues. Because as long as work started is not released (accepted) it´s potential waste. So before starting new work better make sure work already done has value. By putting the emphasis on acceptance rather than planning true pull is established. As long as planning and starting work is more important, it´s a push process. Accept a Noon issue on the same day before leaving. Accept a Tonight issue before leaving today or first thing tomorrow morning. Accept a Tomorrow issue tomorrow night before leaving or early the day after tomorrow. After acceptance the developer(s) can start working on the next issue. Flexibility As if reliability/trust and fast feedback for less waste weren´t enough economic incentive, there is flexibility. After each issue the Product Owner can change course. If on Monday morning feature slices A, B, C, D, E were important and A, B, C were scheduled for acceptance by Monday evening and Tuesday evening, the Product Owner can change her mind at any time. Maybe after A got accepted she asks for continuation with D. But maybe, just maybe, she has gotten a completely different idea by then. Maybe she wants work to continue on F. And after B it´s neither D nor E, but G. And after G it´s D. With Spinning every 32 hours at latest priorities can be changed. And nothing is lost. Because what got accepted is of value. It provides an incremental value to the customer/user. Or it provides internal value to the Product Owner as increased knowledge/decreased uncertainty. I find such reactivity over commitment economically very benefical. Why commit a team to some workload for several weeks? It´s unnecessary at beast, and inflexible and wasteful at worst. If we cannot promise delivery of a certain scope on a certain date - which is what customers/management usually want -, we can at least provide them with unpredecented flexibility in the face of high uncertainty. Where the path is not clear, cannot be clear, make small steps so you´re able to change your course at any time. Premature completion Customers/management are used to premeditating budgets. They want to know exactly how much to pay for a certain amount of requirements. That´s understandable. But it does not match with the nature of software development. We should know that by now. Maybe there´s somewhere in the world some team who can consistently deliver on scope, quality, and time, and budget. Great! Congratulations! I, however, haven´t seen such a team yet. Which does not mean it´s impossible, but I think it´s nothing I can recommend to strive for. Rather I´d say: Don´t try this at home. It might hurt you one way or the other. However, what we can do, is allow customers/management stop work on features at any moment. With spinning every 32 hours a feature can be declared as finished - even though it might not be completed according to initial definition. I think, progress over completion is an important offer software development can make. Why think in terms of completion beyond a promise for the next 32 hours? Isn´t it more important to constantly move forward? Step by step. We´re not running sprints, we´re not running marathons, not even ultra-marathons. We´re in the sport of running forever. That makes it futile to stare at the finishing line. The very concept of a burn-down chart is misleading (in most cases). Whoever can only think in terms of completed requirements shuts out the chance for saving money. The requirements for a features mostly are uncertain. So how does a Product Owner know in the first place, how much is needed. Maybe more than specified is needed - which gets uncovered step by step with each finished increment. Maybe less than specified is needed. After each 4–32 hour increment the Product Owner can do an experient (or invite users to an experiment) if a particular trait of the software system is already good enough. And if so, she can switch the attention to a different aspect. In the end, requirements A, B, C then could be finished just 70%, 80%, and 50%. What the heck? It´s good enough - for now. 33% money saved. Wouldn´t that be splendid? Isn´t that a stunning argument for any budget-sensitive customer? You can save money and still get what you need? Pull on practices So far, in addition to more trust, more flexibility, less money spent, Spinning led to “doing less” which also means less code which of course means higher Evolvability per se. Last but not least, though, I think Spinning´s short acceptance cycles have one more effect. They excert pull-power on all sorts of practices known for increasing Evolvability. If, for example, you believe high automated test coverage helps Evolvability by lowering the fear of inadverted damage to a code base, why isn´t 90% of the developer community practicing automated tests consistently? I think, the answer is simple: Because they can do without. Somehow they manage to do enough manual checks before their rare releases/acceptance checks to ensure good enough correctness - at least in the short term. The same goes for other practices like component orientation, continuous build/integration, code reviews etc. None of that is compelling, urgent, imperative. Something else always seems more important. So Evolvability principles and practices fall through the cracks most of the time - until a project hits a wall. Then everybody becomes desperate; but by then (re)gaining Evolvability has become as very, very difficult and tedious undertaking. Sometimes up to the point where the existence of a project/company is in danger. With Spinning that´s different. If you´re practicing Spinning you cannot avoid all those practices. With Spinning you very quickly realize you cannot deliver reliably even on your 32 hour promises. Spinning thus is pulling on developers to adopt principles and practices for Evolvability. They will start actively looking for ways to keep their delivery rate high. And if not, management will soon tell them to do that. Because first the Product Owner then management will notice an increasing difficulty to deliver value within 32 hours. There, finally there emerges a way to measure Evolvability: The more frequent developers tell the Product Owner there is no way to deliver anything worth of feedback until tomorrow night, the poorer Evolvability is. Don´t count the “WTF!”, count the “No way!” utterances. In closing For sustainable software development we need to put Evolvability first. Functionality and Quality must not rule software development but be implemented within a framework ensuring (enough) Evolvability. Since Evolvability cannot be measured easily, I think we need to put software development “under pressure”. Software needs to be changed more often, in smaller increments. Each increment being relevant to the customer/user in some way. That does not mean each increment is worthy of shipment. It´s sufficient to gain further insight from it. Increments primarily serve the reduction of uncertainty, not sales. Sales even needs to be decoupled from this incremental progress. No more promises to sales. No more delivery au point. Rather sales should look at a stream of accepted increments (or incremental releases) and scoup from that whatever they find valuable. Sales and marketing need to realize they should work on what´s there, not what might be possible in the future. But I digress… In my view a Spinning cycle - which is not easy to reach, which requires practice - is the core practice to compensate the immeasurability of Evolvability. From start to finish of each issue in 32 hours max - that´s the challenge we need to accept if we´re serious increasing Evolvability. Fortunately higher Evolvability is not the only outcome of Spinning. Customer/management will like the increased flexibility and “getting more bang for the buck”.

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