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  • Thoughts on Thoughts on TDD

    Brian Harry wrote a post entitled Thoughts on TDD that I thought I was going to let lie, but I find that I need to write a response. I find myself in agreement with Brian on many points in the post, but I disagree with his conclusion. Not surprisingly, I agree with the things that he likes about TDD. Focusing on the usage rather than the implementation is really important, and this is important whether you use TDD or not. And YAGNI was a big theme in my Seven Deadly Sins of Programming series. Now, on to what he doesnt like. He says that he finds it inefficient to have tests that he has to change every time he refactors. Here is where we part company. If you are having to do a lot of test rewriting (say, more than a couple of minutes work to get back to green) *often* when you are refactoring your code, I submit that either you are testing things that you dont need to test (internal details rather than external implementation), your code perhaps isnt as decoupled as it could be, or maybe you need a visit to refactorers anonymous. I also like to refactor like crazy, but as we all know, the huge downside of refactoring is that we often break things. Important things. Subtle things. Which makes refactoring risky. *Unless* we have a set of tests that have great coverage. And TDD (or Example-based Design, which I prefer as a term) gives those to us. Now, I dont know what sort of coverage Brian gets with the unit tests that he writes, but I do know that for the majority of the developers Ive worked with and I count myself in that bucket the coverage of unit tests written afterwards is considerably inferior to the coverage of unit tests that come from TDD. For me, it all comes down to the answer to the following question: How do you ensure that your code works now and will continue to work in the future? Im willing to put up with a little efficiency on the front side to get that benefit later. Its not the writing of the code thats the expensive part, its everything else that comes after. I dont think that stepping through test cases in the debugger gets you what you want. You can verify what the current behavior is, sure, and do it fairly cheaply, but you dont help the guy in the future who doesnt know what conditions were important if he has to change your code. His second part that he doesnt like backing into an architecture (go read to see what he means). Ive certainly had to work with code that was like this before, and its a nightmare the code that nobody wants to touch. But thats not at all the kind of code that you get with TDD, because if youre doing it right youre doing the write a failing tests, make it pass, refactor approach. Now, you may miss some useful refactorings and generalizations for this, but if you do, you can refactor later because you have the tests that make it safe to do so, and your code tends to be easy to refactor because the same things that make code easy to write unit tests for make it easy to refactor. I also think Brian is missing an important point. We arent all as smart as he is. Im reminded a bit of the lesson of Intentional Programming, Charles Simonyis paradigm for making programming easier. I played around with Intentional Programming when it was young, and came to the conclusion that it was a pretty good thing if you were as smart as Simonyi is, but it was pretty much a disaster if you were an average developer. In this case, TDD gives you a way to work your way into a good, flexible, and functional architecture when you dont have somebody of Brians talents to help you out. And thats a good thing.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Multidimensional Thinking–24 Hours of Pass: Celebrating Women in Technology

    - by smisner
    It’s Day 1 of #24HOP and it’s been great to participate in this event with so many women from all over the world in one long training-fest. The SQL community has been abuzz on Twitter with running commentary which is fun to watch while listening to the current speaker. If you missed the fun today because you’re busy with all that work you’ve got to do – don’t despair. All sessions are recorded and will be available soon. Keep an eye on the 24 Hours of Pass page for details. And the fun’s not over today. Rather than run 24 hours consecutively, #24HOP is now broken down into 12-hours over two days, so check out the schedule to see if there’s a session that interests you and fits your schedule. I’m pleased to announce that my business colleague Erika Bakse ( Blog | Twitter) will be presenting on Day 2 – her debut presentation for a PASS event. (And I’m also pleased to say she’s my daughter!) Multidimensional Thinking: The Presentation My contribution to this lineup of terrific speakers was Multidimensional Thinking. Here’s the abstract: “Whether you’re developing Analysis Services cubes or creating PowerPivot workbooks, you need to get into a multidimensional frame of mind to produce a model that best enables users to answer their business questions on their own. Many database professionals struggle initially with multidimensional models because the data modeling process is much different than the one they use to produce traditional, third normal form databases. In this session, I’ll introduce you to the terminology of multidimensional modeling and step through the process of translating business requirements into a viable model.” If you watched the presentation and want a copy of the slides, you can download a copy here. And you’re welcome to download the slides even if you didn’t watch the presentation, but they’ll make more sense if you did! Kimball All the Way There’s only so much I can cover in the time allotted, but I hope that I succeeded in my attempt to build a foundation that prepares you for starting out in business intelligence. One of my favorite resources that will get into much more detail about all kinds of scenarios (well beyond the basics!) is The Data Warehouse Toolkit (Second Edition) by Ralph Kimball. Anything from Kimball or the Kimball Group is worth reading. Kimball material might take reading and re-reading a few times before it makes sense. From my own experience, I found that I actually had to just build my first data warehouse using dimensional modeling on faith that I was going the right direction because it just didn’t click with me initially. I’ve had years of practice since then and I can say it does get easier with practice. The most important thing, in my opinion, is that you simply must prototype a lot and solicit user feedback, because ultimately the model needs to make sense to them. They will definitely make sure you get it right! Schema Generation One question came up after the presentation about whether we use SQL Server Management Studio or Business Intelligence Development Studio (BIDS) to build the tables for the dimensional model. My answer? It really doesn’t matter how you create the tables. Use whatever method that you’re comfortable with. But just so happens that it IS possible to set up your design in BIDS as part of an Analysis Services project and to have BIDS generate the relational schema for you. I did a Webcast last year called Building a Data Mart with Integration Services that demonstrated how to do this. Yes, the subject was Integration Services, but as part of that presentation, I showed how to leverage Analysis Services to build the tables, and then I showed how to use Integration Services to load those tables. I blogged about this presentation in September 2010 and included downloads of the project that I used. In the blog post, I explained that I missed a step in the demonstration. Oops. Just as an FYI, there were two more Webcasts to finish the story begun with the data – Accelerating Answers with Analysis Services and Delivering Information with Reporting Services. If you want to just cut to the chase and learn how to use Analysis Services to build the tables, you can see the Using the Schema Generation Wizard topic in Books Online.

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  • 24 Hours of PASS: Whine, Whine, Whine

    - by Most Valuable Yak (Rob Volk)
    24 Hours of Pass (or 24HOP) is a great program offered by PASS to provide free, online training for anyone who wants to learn more about SQL Server.  They routinely have the best SQL Server presenters available for these sessions, and attract hundreds, perhaps even a thousand attendees from around the world.  This is definitely one of the best things they've started doing in the past few years, and every session I've attended has been excellent. So why am I so grumpy about it? I'm not really, pretty much everything here is a minor annoyance that I can deal with.  However since they're so minor they seem to be things that can be easily corrected and would make the process much better. First off, this is my biggest gripe, the registration page: https://www323.livemeeting.com/lrs/8000181573/Registration.aspx?pageName=lj6378f4fhf5hpdm What grinds my gears about this?  I have to scroll alllllllllllllllllllllllllllll the way to bottom to actually register for the sessions.  This wouldn't be so bad except all the details of the session, including the presenter, is in a separate list at the top.  Both lists contain info the other does not, and scrolling between them to determine "Should I make time to listen to this?  Who is speaking at this time anyway?" is really unnecessary. My preference would be to keep the top list and add the checkboxes and schedule info in separate columns.  This is a full-width design, so there's plenty of space for this data, which is pretty small anyway.  The other huge benefit is halving the size of the page, which improves performance and lowers bandwidth usage considerably.  And if you know HTML/ASP.Net, and you view the page source, you can find PLENTY of other things that can be reduced even further.  (not just viewstate) One nice thing that PASS does is send iCal reminders to your email address so you can accept them to your calendar.  Again, they leave off the presenter in the appointment details, while still duplicating the meeting title in the body.  Sometimes I make decisions based on speaker rather than content (Natalie Portman is reading the Yellow Pages??? I'M THERE!) and having the speaker in the iCal is helpful. Next minor annoyances are the necessity for providing a company name, and the survey questions.  I know PASS needs to market themselves effectively, and they need information to do that, and since this is a free event it's really not worth complaining about, but why ask the survey question twice? (once at registration, once again when joining the LiveMeeting)  Same thing for the company name.  All of this should be tied to email address, so that's all I should need to enter when joining the LiveMeeting. The last one is also minor, but it irks me in this day and age of multiple browsers and the decline of Internet Explorer as a dominant platform.  The registration page was originally created in Visual Studio 2003, and has a lot of IE-specific crud representative of the browser situation of 2003. (IE5 references? really? and is the aforementioned viewstate big enough?)  This causes some grief with other browsers like Firefox, Chrome, and sometimes IE8 or 9.  And don't get me started on using the page on a Mac or in Safari. My main point is that PASS is an international organization, welcoming everyone from all levels of SQL Server proficiency, and in that spirit I think it would help to accommodate a wider range of browser software, especially since the registration page is extremely simple.  I recognize that this page is not hosted on the PASS website and may be maintained by some division of Microsoft, but to me that's even worse if MS can't update their own pages.  They've deprecated IE6, so they don't need to maintain support on their own websites anymore. OK, I'll shut up now. #sqlpass #24HOP

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  • General website publishing questions involving domain forwarding issue

    - by Gorgeousyousuf
    Even though I have been having a certain level of knowledge and experience about web development I have never interested in obtaining a domain and publishing a website from my own server. Since today I have been struggling with getting my own domain and configuring it utilizing web sources. I started with learning the outline of web publishing process including web server installation, deploying a website for testing purpose,router port forwarding, getting a domain and forwarding domain to my router which will also forward http requests to my web server I am confused about some parts and so far could not get the web site accessed from outside of the network. All I try to do is just for learning purpose so I do not pay much attention to security issues for now. I have Server 2008 and IIS 7.5 installed. I use a laptop and have access to the modem over wireless and my modem is Zoom x6 5590. Well I will continue explaining what I have done so far and what I think will be after each action I did, I have successfully had access to my website on any local computer entering the internal ip address and port pair of the host machine in a browser. Next, I forwarded port 80 of my host machine creating a virtual server like 10.0.0.x(internal ip(static) of the host) - tcp - start port : 80 - end port : 80 in router options. Now I suppose every request that will come to the public Ip on port 80 will be forwarded to my host machine(10.0.0.x) over port 80. So If everyhing went as desired, the website listening on port 80 will accept the request and process the issue and finally respond bla bla bla... I suppose to access my website from outside of the network by entering http://MyPublicIp:80 in a browser but I couldn't accomplish this task by now despite using godady's domain forwarding tool,I see a small view of my website when I click the "preview" button that checks whether the address(http://publicip/Index.aspx) I entered where my domain will be forwarded is available or not. I am sure that configuring domain does not play a role in solving such a problem since using public ip and port matching does not help. So here is the first question, What is the fact that I face this problem? After that, I have couple of question regarding domain forwarding using godaddy tool. Can I forward my domain to a any port for example port 8080 other than default http port 80? Additionally, can I use a sub-domain to forward to a different port of the host? What I want to design is if the client enters www.mydomain.com, website1 will respond over a specified port and after when a client enters info.mydomain.com, another website which listens on different port will respond. I tried to add a sub-domain and forward it to a address like http://www.mydomain.com:8080/Index.aspx with no success. Can I really do that? Finally, what if I have a ftp site listening on the default port 21 and I create a domain like ftp.mydomain.com that will forward to that ftp site address. Is it possible to use sub-domains for ftp site access? I know I am more than confused but no matter whatever and however you reply to me, you will help me have a more clear view on this subject. Thank you very much from now.

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  • SQL SERVER – Introduction to Big Data – Guest Post

    - by pinaldave
    BIG Data – such a big word – everybody talks about this now a days. It is the word in the database world. In one of the conversation I asked my friend Jasjeet Sigh the same question – what is Big Data? He instantly came up with a very effective write-up.  Jasjeet is working as a Technical Manager with Koenig Solutions. He leads the SQL domain, and holds rich IT industry experience. Talking about Koenig, it is a 19 year old IT training company that offers several certification choices. Some of its courses include SharePoint Training, Project Management certifications, Microsoft Trainings, Business Intelligence programs, Web Design and Development courses etc. Big Data, as the name suggests, is about data that is BIG in nature. The data is BIG in terms of size, and it is difficult to manage such enormous data with relational database management systems that are quite popular these days. Big Data is not just about being large in size, it is also about the variety of the data that differs in form or type. Some examples of Big Data are given below : Scientific data related to weather and atmosphere, Genetics etc Data collected by various medical procedures, such as Radiology, CT scan, MRI etc Data related to Global Positioning System Pictures and Videos Radio Frequency Data Data that may vary very rapidly like stock exchange information Apart from difficulties in managing and storing such data, it is difficult to query, analyze and visualize it. The characteristics of Big Data can be defined by four Vs: Volume: It simply means a large volume of data that may span Petabyte, Exabyte and so on. However it also depends organization to organization that what volume of data they consider as Big Data. Variety: As discussed above, Big Data is not limited to relational information or structured Data. It can also include unstructured data like pictures, videos, text, audio etc. Velocity:  Velocity means the speed by which data changes. The higher is the velocity, the more efficient should be the system to capture and analyze the data. Missing any important point may lead to wrong analysis or may even result in loss. Veracity: It has been recently added as the fourth V, and generally means truthfulness or adherence to the truth. In terms of Big Data, it is more of a challenge than a characteristic. It is difficult to ascertain the truth out of the enormous amount of data and the one that has high velocity. There are always chances of having un-precise and uncertain data. It is a challenging task to clean such data before it is analyzed. Big Data can be considered as the next big thing in the IT sector in terms of innovation and development. If appropriate technologies are developed to analyze and use the information, it can be the driving force for almost all industrial segments. These include Retail, Manufacturing, Service, Finance, Healthcare etc. This will help them to automate business decisions, increase productivity, and innovate and develop new products. Thanks Jasjeet Singh for an excellent write up.  Jasjeet Sign is working as a Technical Manager with Koenig Solutions. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Database, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Big Data

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  • MySql Connector/NET 6.7.4 GA has been released

    - by fernando
    MySQL Connector/Net 6.7.4, a new version of the all-managed .NET driver for MySQL has been released.  This is the GA, is feature complete. It is recommended for production environments.  It is appropriate for use with MySQL server versions 5.0-5.7.  It is now available in source and binary form from http://dev.mysql.com/downloads/connector/net/#downloads and mirror sites (note that not all mirror sites may be up to date at this point-if you can't find this version on some mirror, please try again later or choose another download site.) The 6.7 version of MySQL Connector/Net brings the following new features: -  WinRT Connector. -  Load Balancing support. -  Entity Framework 5.0 support. -  Memcached support for Innodb Memcached plugin. -  This version also splits the product in two: from now on, starting version 6.7, Connector/NET will include only the former Connector/NET ADO.NET driver, Entity Framework and ASP.NET providers (Core libraries of MySql.Data, MySql.Data.Entity & MySql.Web). While all the former product Visual Studio integration (Design support, Intellisense, Debugger) are available as part of MySql Windows Installer under the name "MySql for Visual Studio".  WinRT Connector  ------------------------------------------- Now you can write MySql data access apps in Windows Runtime (aka Store Apps) using the familiar API of Connector/NET for .NET.  Load Balancing Support  -------------------------------------------  Now you can setup a Replication or Cluster configuration in the backend, and Connector/NET will balance the load of queries among all servers making up the backend topology.  Entity Framework 5.0  -------------------------------------------  Connector/NET is now compatible with EF 5, including special features of EF 5 like spatial types.  Memcached  -------------------------------------------  Just setup Innodb memcached plugin and use Connector/NET new APIs to establish a client to MySql 5.6 server's memcached daemon.  Bug fixes included in this release: - Fix for Entity Framework when inserts data having Identity columns (Oracle bug #16494585). - Fix for Connector/NET cannot read data from a MySql table using UTF-16/UTF-32 (MySql bug #69169, Oracle bug #16776818). - Fix for Malformed query in Entity Framework when eager loading due to multiple projections (MySql bug #67183, Oracle bug #16872852). - Fix for database objects with 'dbo' prefix when using automatic migrations in Entity Framework 5.0 (Oracle bug #16909439). - Fix for bug IIS application pool reset worker process causes website to crash (Oracle bug #16909237, Mysql Bug #67665). - Fix for bug Error in LINQ to Entities query when using Distinct().Count() (MySql Bug #68513, Oracle bug #16950146). - Fix for occasionally return no data when socket connection is slow, interrupted or delayed (MySql bug #69039, Oracle bug #16950212). - Fix for ConstraintException when filling a datatable (MySql bug #65065, Oracle bug #16952323). - Fix for Data Provider is not found after uninstalling Mysql for visual studio (Oracle bug #16973456). - Fix for nested sql generated for LINQ to Entities query with Take and Order by (MySql bug #65723, Oracle bug #16973939). The documentation is available at http://dev.mysql.com/doc/refman/5.7/en/connector-net.html  Enjoy and thanks for the support!  --  Fernando Gonzalez Sanchez | Software Engineer |  Oracle MySQL Windows Experience Team, Connector/NET  Guadalajara | Jalisco | Mexico 

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  • IE9 Beta

    - by Daniel Moth
    I've been using Internet Explorer 8 since the early pre-release bits, but I never tried IE9 until today – the day the Beta is available. I downloaded it from here: http://www.beautyoftheweb.com/ The download took longer than what I expected, but I was doing other stuff, so no bother. After coming down, it asked me to reboot my computer. Really hate when apps do that, but I did it anyway. The first time I launched it, it prompted me with a list of add-ons I should disable including the start-up time that I could save fore each one. It even let me configure the prompt so, for example, it won't prompt me again unless an add-on contributes to more than 1 second of the startup time. Cool. First thing I noticed is that the search bar had gone and, as you'd expect, you have to search from the address box. I totally despise this feature. The first thing I've been doing with all versions of IE is to turn off the automatic searching from the address bar and now I have no way of searching if I do that. Ridiculous. The second thing I notice is that the tabs are next to the address bar and cannot be moved to go below it. One word for that decision: appalling (and, no, I didn't accidentally drop an 'e' and added an 'l' in the previous word). The third thing I notice to the right is the favorites button (star icon) and when I click on it, it brings up the favorites explorer under it on the right; then I pin the explorer and it jumps to the left(!). Why move the entry point to this feature to the right instead of leaving it on the left is beyond me (other than wanting to retrain me on what I've been used to for all this time), but the fact that pinning it makes it jump sides is… an "astonishing" design decision. As I browse I notice a little annoying pop up in the bottom left every time I hover over a link; there is no status bar. I correctly guessed to right click at the top and turn on the status bar (which also got rid of the popup thereafter) and while I am at it, I bring back my favorites bar which was hidden by default (and am pleased to see that all my favorites are still there). The next thing I notice, I like: IE9 is fast. No joke, I visit sites and they seem to be loading visibly much faster – try it! Beyond the speed, I am interested to find out what else is new. I searched and found a few good links: What's new in Internet Explorer 9 Internet Explorer 9 Features (check out the links under "Clean") Top Features If you are a developer, check out IE's msdn home for many articles, e.g. this section on Canvas and SVG. Either way: wherever you are, get IE9 Beta now and judge for yourself. If you don't like it, you can always uninstall (which auto-restores the previous version). Comments about this post welcome at the original blog.

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  • Windows Azure Emulators On Your Desktop

    - by BuckWoody
    Many people feel they have to set up a full Azure subscription online to try out and develop on Windows Azure. But you don’t have to do that right away. In fact, you can download the Windows Azure Compute Emulator – a “cloud development environment” – right on your desktop. No, it’s not for production use, and no, you won’t have other people using your system as a cloud provider, and yes, there are some differences with Production Windows Azure, but you’ll be able code, run, test, diagnose, watch, change and configure code without having any connection to the Internet at all. The best thing about this approach is that when you are ready to deploy the code you’ve been testing, a few clicks deploys it to your subscription when you make one.   So what deep-magic does it take to run such a thing right on your laptop or even a Virtual PC? Well, it’s actually not all that difficult. You simply download and install the Windows Azure SDK (you can even get a free version of Visual Studio for it to run on – you’re welcome) from here: http://msdn.microsoft.com/en-us/windowsazure/cc974146.aspx   This SDK will also install the Windows Azure Compute Emulator and the Windows Azure Storage Emulator – and then you’re all set. Right-click the icon for Visual Studio and select “Run as Administrator”:    Now open a new “Cloud” type of project:   Add your Web and Worker Roles that you want to code:   And when you’re done with your design, press F5 to start the desktop version of Azure:   Want to learn more about what’s happening underneath? Right-click the tray icon with the Azure logo, and select the two emulators to see what they are doing:          In the configuration files, you’ll see a “Use Development Storage” setting. You can call the BLOB, Table or Queue storage and it will all run on your desktop. When you’re ready to deploy everything to Windows Azure, you simply change the configuration settings and add the storage keys and so on that you need.   Want to learn more about all this?   Overview of the Windows Azure Compute Emulator: http://msdn.microsoft.com/en-us/library/gg432968.aspx Overview of the Windows Azure Storage Emulator: http://msdn.microsoft.com/en-us/library/gg432983.aspx January 2011 Training Kit: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=413E88F8-5966-4A83-B309-53B7B77EDF78&displaylang=en      

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  • Use Case Actors - Primary versus Secondary

    - by Dave Burke
    The Unified Modeling Language (UML1) defines an Actor (from UseCases) as: An actor specifies a role played by a user or any other system that interacts with the subject. In Alistair Cockburn’s book “Writing Effective Use Cases” (2) Actors are further defined as follows: Primary Actor: The primary actor of a use case is the stakeholder that calls on the system to deliver one of its services. It has a goal with respect to the system – one that can be satisfied by its operation. The primary actor is often, but not always, the actor who triggers the use case. Supporting Actors: A supporting actor in a use case in an external actor that provides a service to the system under design. It might be a high-speed printer, a web service, or humans that have to do some research and get back to us. In a 2006 article (3) Cockburn refined the definitions slightly to read: Primary Actors: The Actor(s) using the system to achieve a goal. The Use Case documents the interactions between the system and the actors to achieve the goal of the primary actor. Secondary Actors: Actors that the system needs assistance from to achieve the primary actor’s goal. Finally, the Oracle Unified Method (OUM) concurs with the UML definition of Actors, along with Cockburn’s refinement, but OUM also includes the following: Secondary actors may or may not have goals that they expect to be satisfied by the use case, the primary actor always has a goal, and the use case exists to satisfy the primary actor. Now that we are on the same “page”, let’s consider two examples: A bank loan officer wants to review a loan application from a customer, and part of the process involves a real-time credit rating check. Use Case Name: Review Loan Application Primary Actor: Loan Officer Secondary Actors: Credit Rating System A Human Resources manager wants to change the job code of an employee, and as part of the process, automatically notify several other departments within the company of the change. Use Case Name: Maintain Job Code Primary Actor: Human Resources Manager Secondary Actors: None The first example is quite straight forward; we need to define the Secondary Actor because without the “Credit Rating System” we cannot successfully complete the Use Case. In other words, the goal of the Primary Actor is to successfully complete the Loan Application, but they need the explicit “help” of the Secondary Actor (Credit Rating System) to achieve this goal. The second example is where people sometimes get confused. Within OUM we would not include the “other departments” as Secondary Actors and therefore not include them on the Use Case diagram for the following reasons: The other departments are not required for the successful completion of the Use Case We are not expecting any response from the other departments (at least within the bounds of the Use Case under discussion) Having said that, within the detail of the Use Case Specification Main Success Scenario, we would include something like: “The system sends a notification to the related department heads (ref. Business Rule BR101)” Now let’s consider one final example. A Procurement Manager wants to place a “bid” for some goods using an On-Line Trading Community (B2B version of eBay) Use Case Name: Create Bid Primary Actor: Procurement Manager Secondary Actors: On-Line Trading Community You might wonder why the Trading Community is listed as a Secondary Actor, i.e. if all we are going to do is place a bid for a specific quantity of goods at a given price and send that off to the Trading Community, then why would the Trading Community need to “assist” in that Use Case? Well, once again, it comes back to the “User Experience” and how we want to optimize that when we think about our Use Case, and ultimately, when the developer comes to assembling some code. In this final example, the Procurement Manager cannot successfully complete the “Create Bid” Use Case until they receive an affirmative confirmation back from the Trading Community that the Bid has been accepted. Therefore, the Trading Community must become a Secondary Actor and be referenced both on the Use Case diagram and Use Case Specification. Any astute readers who are wondering about the “single sitting” rule will have to wait for a follow-up Blog entry to find out how that consideration can be factored in!!! Happy Use Case writing! (1) OMG Unified Modeling LanguageTM (OMG UML), Superstructure Version 2.4.1 (2) Cockburn, A, 2000, Writing Effective Use Case, Addison-Wesley Professional; Edition 1 (3) Cockburn, A, 2006 “Use Case fundamentals” viewed 20th March 2012, http://alistair.cockburn.us/Use+case+fundamentals

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  • UPK Hands-on Labs at OHUG

    - by Karen Rihs
    Going to OHUG, June 18-22? Be sure to attend one or more UPK hands-on labs! Choose from Basic, Advanced, What's New, and Prebuilt Content!   Oracle User Productivity Kit 11.1 Workshop – Basic Stephen Armbruster, Oracle Corporation June 19, 2012, 11:00 a.m. – 12:00 p.m. June 20, 2012, 4:30 – 5:30 p.m. The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor-led training materials, web-based training materials, role-based performance support, and complete documentation. Also provided is the UPK Developer, which serves as a single-source development and customization tool to enable rapid content creation and customization. The User Productivity Kit delivers: Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade User Acceptance test scripts to help test applications prior to go-live State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, and web-based training to fit organizational needs Live-application performance support with transactional and procedural information to maximize user efficiency. By registering for this hands-on UPK workshop, participants will use UPK to build an application job aid and simulation that can be used as performance support for the application. But hurry, space is limited! Oracle User Productivity Kit 11.1 Workshop – Advanced Stephen Armbruster, Oracle Corporation June 20, 2012, 1:30 – 2:30 p.m. This special workshop is for those already familiar with UPK and will cover advanced concepts. In this workshop, you will gain an in-depth knowledge of working with the UPK Developer. Following this workshop, you will be able to: Create publishing categories Add a logo to a publishing project Publish using the newly created category Configure your own library view Manage topic history in a multi-user environment Oracle User Productivity Kit 11.1 Workshop – What’s NEW! Stephen Armbruster, Oracle Corporation June 19, 2012, 1:30 – 2:30 p.m. June 21, 2012, 1:00 – 2:00 p.m. This special workshop is for those already familiar with UPK and will focus on the new features included in the latest version 11.1. In this workshop, you will review most of the new features included in the UPK Developer. Oracle User Productivity Kit 11.1 Workshop – Prebuilt Content Stephen Armbruster, Oracle Corporation June 19, 2012, 4:30 – 5:30 p.m. June 21, 2012, 2:15 – 3:15 p.m. This special workshop is for those already familiar with UPK and will focus on the latest version 11.1. At the end of this workshop, you will be able to demonstrate how to: Import prebuilt content Modify content frames Add a decision frame Translate a topic into Spanish Stephen Armbruster is a principal sales consultant, specializing in HCM and UPK applications for Oracle over the past twelve years. In addition to his current role, he serves as an ambassador for the Fusion User Experience (UX) team and is tasked with evangelizing the UX for end users across all Oracle brands (Fusion, PSFT, JDE, and EBS).  He is also a trusted advisor to Oracle’s Product Management teams related to Learning Management Systems (LMS). Prior to joining Oracle, he was an instructor as well as an instructional technologist working in the medical diagnostics, high tech, and information management industries. As an expert in both LMS and UPK, he regularly speaks at Oracle conferences including Oracle OpenWorld and OHUG on topics that span using Oracle solutions to accomplish employee training, certification, and user adoption. His presentations are both entertaining and engaging.

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  • The SmartAssembly Rearchitecture

    - by Simon Cooper
    You may have noticed that not a lot has happened to SmartAssembly in the past few months. However, the team has been very busy behind the scenes working on an entirely new version of SmartAssembly. SmartAssembly 6.5 Over the past few releases of SmartAssembly, the team had come to the realisation that the current 'architecture' - grown organically, way before RedGate bought it, from a simple name obfuscator over the years into a full-featured obfuscator and assembly instrumentation tool - was simply not up to the task. Not for what we wanted to do with it at the time, and not what we have planned for the future. Not only was it not up to what we wanted it to do, but it was severely limiting our development capabilities; long-standing bugs in the root architecture that couldn't be fixed, some rather...interesting...design decisions, and convoluted logic that increased the complexity of any bugfix or new feature tenfold. So, we set out to fix this. Earlier this year, a new engine was written on which SmartAssembly would be based. Over the following few months, each feature was ported over to the new engine and extensively tested by our existing unit and integration tests. The engine was linked into the existing UI (no easy task, due to the tight coupling between the UI and old engine), and existing RedGate products were tested on the new SmartAssembly to ensure the new engine acted in the same way. The result is SmartAssembly 6.5. The risks of a rearchitecture Are there risks to rearchitecting a product like SmartAssembly? Of course. There was a lot of undocumented behaviour in the old engine, and as part of the rearchitecture we had to find this behaviour, define it, and document it. In the process we found some behaviour of the old engine that simply did not make sense; hence the changes in pruning & obfuscation behaviour in the release notes. All the special edge cases we had to find, document, and re-implement. There was a chance that these special cases would not be found until near the end of the project, when everything is functionally complete and interacting together. By that stage, it would be hard to go back and change anything without a whole lot of extra work, delaying the release by months. We always knew this was a possibility; our initial estimate of the time required was '4 months, ± 4 months'. And that was including various mitigation strategies to reduce the likelihood of these issues being found right at the end. Fortunately, this worst-case did not happen. However, the rearchitecture did produce some benefits. As well as numerous bug fixes that we could not fix any other way, we've also added logging that lets you find out exactly why a particular field or property wasn't pruned or obfuscated. There's a new command line interface, we've tested it with WP7.1 and Silverlight 5, and we've added a new option to error reporting to improve the performance of instrumented apps by ~10%, at the cost of inaccurate line numbers in reports. So? What differences will I see? Largely none. SmartAssembly 6.5 produces the same output as SmartAssembly 6.2. The performance of 6.5 will be much faster for some users, and generally the same as 6.2 for the remaining. If you've encountered a bug with previous versions of SmartAssembly, I encourage you to try 6.5, as it has most likely been fixed in the rearchitecture. If you encounter a bug with 6.5, please do tell us; we'll be doing another release quite soon, so we'll aim to fix any issues caused by 6.5 in that release. Most importantly, the new architecture finally allows us to implement some Big Things with SmartAssembly we've been planning for many months; these will fundamentally change how you build, release and monitor your application. Stay tuned for further updates!

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  • Moving the Oracle User Experience Forward with the New Release 7 Simplified UI for Oracle Sales Cloud

    - by mvaughan
    By Kathy Miedema, Oracle Applications User ExperienceIn September 2013, Release 7 for Oracle Cloud Applications became generally available for Oracle Sales Cloud and HCM Cloud. This significant release allowed the Oracle Applications User Experience (UX) team to finally talk freely about Simplified UI, a user experience project in the works since Oracle OpenWorld 2012. Simplified UI represents the direction that the Oracle user experience – for all of its enterprise applications – is heading. Oracle’s Apps UX team began by building a Simplified UI for sales representatives. You can find that today in Release 7, and it was demoed extensively during OpenWorld 2013 in San Francisco. This screenshot shows how Opportunities appear in the new Simplified UI for Oracle Sales Cloud, a user interface built for sales reps.Analyst Rebecca Wettemann, vice president of Nucleus Research, saw Simplified UI at Oracle Openworld 2013 and talked about it with CRM Buyer in “Oracle Revs Its Cloud Engines for a Better Customer Experience.” Wettemann said there are distinct themes to the latest release: "One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually -- the intuitive nature of the application and the design work they have done with this goal in mind."The software uses as few buttons and fields as possible, she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."In fact, there are three themes driving the usability that Wettemann noted. They are simplicity, mobility, and extensibility, and we write more about them on the Usable Apps web site. These three themes embody the strategy for Oracle’s cloud applications user experiences.  Simplified UI for Oracle Sales CloudIn developing a Simplified UI for Oracle Sales Cloud, Oracle’s UX team concentrated on the tasks that sales reps need to do most frequently, and are most important. “Knowing that the majority of their work lives are spent on the road and on the go, they need to be able to quickly get in and qualify and convert their leads, monitor and progress their opportunities, update their customer and contact information, and manage their schedule,” Jeremy Ashley, Vice President of the Applications UX team, said.Ashley said the Apps UX team has a good reason for creating a Simplified UI that focuses on self-service. “Sales people spend the day selling stuff,” he said. “The only reason they use software is because the company wants to track what they’re doing.” Traditional systems of tracking that information include filling in a spreadsheet of leads or sales. Oracle wants to automate this process for the salesperson, and enable that person to keep everyone who needs to know up-to-date easily and quickly. Simplified UI addresses that problem by providing light-touch input.  “It has to be useful to the salesperson,” Ashley said about the Sales Cloud user experience. Simplified UI can tell sales reps about key opportunities, or provide information about a contact in just a click or two. Customer information is accessible quickly and easily with Simplified UI for the Oracle Sales Cloud.Simplified UI for Sales Cloud can also be extended easily, Ashley said. Users usually just need to add various business fields or create and modify analytical reports. The way that Simplified UI is constructed allows extensibility to happen by hiding or showing a few necessary fields. The Settings user interface, starting in release 7, allows for the simple configuration of the most important visual elements. “With Sales cloud, we identified a need to make the application useful and very simple,” Ashley said. Simplified UI meets that need. Where can you find out more?To find out more about the simplified UI and Oracle’s ongoing investment in applications user experience innovations, come to one of our sessions at a user group conference near you. Stay tuned to the Voice of User Experience (VoX) blog – the next post will be about Simplified UI and HCM Cloud.

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  • Old School Wizardry Tip: Batch File Comments

    - by jkauffman
    Johnny, the Endangered Keyboard-Driven Windows User Some of my proudest, obscure Windows tricks are losing their relevance. I know I’m not alone. Keyboard shortcuts are going the way of the dodo. I used to induce fearful awe by slapping Ctrl+Shift+Esc in front of the lowly, pedestrian Windows users. No windows key on the keyboard? No problem: Ctrl+Esc. No menu key on the keyboard: Shift+F10. I am also firmly planted in the habit of closing windows with the Alt+Space menu (Alt+Space, C); and I harbor a brooding, slow=growing list of programs that fail to support this correctly (that means you, Paint.NET). Every time a new version of windows comes out, the support for some of these minor time-saving habits get pared out. Will I complain publicly? Nope, I know my old ways should be axed to conserve precious design energy. In fact, I disapprove of fierce un-intuitiveness for the sake of alleged productivity. Like vim, for example. If you approach a program after being away for 5 years, having to recall encyclopedic knowledge is a flaw. The RTFM disciples have lost. Anyway, some of the items in my arsenal of goofy time-saving tricks are still relevant today. I wanted to draw attention to one that’s stood the test of time. Remember Batch Files? Yes, it’s true, batch files are fading faster than the world of print. But they're not dead yet. I still run into some situations where I opt to use batch files. They are still relevant for build processes, or just various development workflow tools. Sure, there’s powershell, but there’s that stupid Set-ExecutionPolicy speed bump standing in your way; can you really spare the time to A) hunt down that setting on all machines affected and/or B) make futile efforts to convince your coworkers/boss that the hassle was worth it? When possible, I prefer the batch file wild card. And whenever I return to batch files, I end up researching some of the unintuitive aspects such as parameters, quote handling, and ERRORLEVEL. But I never have to remember to use “REM” for comment lines, because there’s a cleaner way to do them! Double Colon For Eye-Friendly Comments Here is a very simple batch file, with pretty much minimal content: @ECHO OFF SETLOCAL REM This is a comment ECHO This batch file doesn’t do much If you code on a daily basis, this may be more suitable to your eyes: @ECHO OFF SETLOCAL :: This is a comment ECHO This batch file doesn’t do much Works great! I imagine I find it preferable due to the similarity to comments in other situations: // or ;  or # I’ve often make visual pseudo-line breaks in my code, and this colon-based syntax works wonders: @ECHO OFF SETLOCAL :: Do stuff ECHO Doing Stuff :::::::::::::::::::::::::::: :: Do more stuff ECHO This batch file doesn’t do much Not only is it more readable, but there’s a slight performance benefit. The batch file engine sees this as an invalid line label and immediately reads the following line. Use that fact to your advantage if this trick leads you into heated nerd debate. Two Pitfalls to Avoid Be aware of that there are a couple situations where this hack will fail you. It most likely won’t be a problem unless you’re getting really sophisticated with your batch files. Pitfall #1: Inline comments @ECHO OFF SETLOCAL IF EXIST C:\SomeFile.txt GOTO END ::This will fail :END Unfortunately, this fails. You can only have whitespace to the left of your comments. Pitfall #2: Code Blocks @ECHO OFF SETLOCAL IF EXIST C:\SomeFile.txt (         :: This will fail         ECHO HELLO ) Code blocks, such as if statements and for loops, cannot contain these comments. This is ultimately due to the fact that entire code blocks are processed as a single line. I originally learned this from Rob van der Woude’s site. He goes into more depth about the behavior of the pitfalls as well, if you are interested in further details. I hope this trick earns you serious geek rep!

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  • Normalisation and 'Anima notitia copia' (Soul of the Database)

    - by Phil Factor
    (A Guest Editorial for Simple-Talk) The other day, I was staring  at the sys.syslanguages  table in SQL Server with slightly-raised eyebrows . I’d just been reading Chris Date’s  interesting book ‘SQL and Relational Theory’. He’d made the point that you’re not necessarily doing relational database operations by using a SQL Database product.  The same general point was recently made by Dino Esposito about ASP.NET MVC.  The use of ASP.NET MVC doesn’t guarantee you a good application design: It merely makes it possible to test it. The way I’d describe the sentiment in both cases is ‘you can hit someone over the head with a frying-pan but you can’t call it cooking’. SQL enables you to create relational databases. However,  even if it smells bad, it is no crime to do hideously un-relational things with a SQL Database just so long as it’s necessary and you can tell the difference; not only that but also only if you’re aware of the risks and implications. Naturally, I’ve never knowingly created a database that Codd would have frowned at, but around the edges are interfaces and data feeds I’ve written  that have caused hissy fits amongst the Normalisation fundamentalists. Part of the problem for those who agonise about such things  is the misinterpretation of Atomicity.  An atomic value is one for which, in the strange virtual universe you are creating in your database, you don’t have any interest in any of its component parts.  If you aren’t interested in the electrons, neutrinos,  muons,  or  taus, then  an atom is ..er.. atomic. In the same way, if you are passed a JSON string or XML, and required to store it in a database, then all you need to do is to ask yourself, in your role as Anima notitia copia (Soul of the database) ‘have I any interest in the contents of this item of information?’.  If the answer is ‘No!’, or ‘nequequam! Then it is an atomic value, however complex it may be.  After all, you would never have the urge to store the pixels of images individually, under the misguided idea that these are the atomic values would you?  I would, of course,  ask the ‘Anima notitia copia’ rather than the application developers, since there may be more than one application, and the applications developers may be designing the application in the absence of full domain knowledge, (‘or by the seat of the pants’ as the technical term used to be). If, on the other hand, the answer is ‘sure, and we want to index the XML column’, then we may be in for some heavy XML-shredding sessions to get to store the ‘atomic’ values and ensure future harmony as the application develops. I went back to looking at the sys.syslanguages table. It has a months column with the months in a delimited list January,February,March,April,May,June,July,August,September,October,November,December This is an ordered list. Wicked? I seem to remember that this value, like shortmonths and days, is treated as a ‘thing’. It is merely passed off to an external  C++ routine in order to format a date in a particular language, and never accessed directly within the database. As far as the database is concerned, it is an atomic value.  There is more to normalisation than meets the eye.

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  • SQL Sentry Truth-Telling and Disk Configuration

    - by AjarnMark
    Recently, SQL Sentry told me something about my SQL Server disk configurations that I just didn’t want to believe, but alas, it was true. Several days ago I posted my First Impressions of the SQL Sentry Power Suite.  Today’s post could fall into the category of, “Hey, as long as you have that fancy tool…”  Unfortunately, it also falls into the category of an overloaded worker taking someone else’s word for the truth, not verifying it with independent fact-checking, and then making decisions based on that.  Here’s my story… I’m not exactly an Accidental DBA (or Involuntary DBA as Paul Randal calls it).  I came to this company five years ago as a lead application developer with extensive experience in database design and development.  I worked my way into management, and along the way, took over the DBA responsibilities.  Fortunately, our systems run pretty smoothly most of the time, but I’m always looking for ways to make them better and to fit into my understanding of best practices.  When I took over as DBA, I inherited a SQL 2000 server with about 30 databases on it supporting our main systems, and a SQL 2005 server with multiple instances.  Both of these servers were configured with the Operating System and Application files on the C drive, data files on a different drive letter, and log files on a third drive letter.  Even before I took over as DBA, I verified that this was true with a previous server administrator, and that these represented actual separate disks.  He stated that they did, and I thought that all was well. Then one day, I’m poking around inside the SQL Sentry Performance Advisor, checking out features as I am evaluating whether to purchase the product, and I come across a Disk Configuration section.  The first thing I notice is that the drives do not have the proper partition offset, which was not at all surprising to me given the age of the installation and the relative newness of that topic.  But what threw me for a loop was that the graphic display appeared to be telling me that I did not in fact have three separate drives (or arrays) but rather had two, and that the log files were merely on a separate volume on the same physical array as the OS.  I figured that I must be reading it wrong so I scanned the Help file, but that just seemed to confirm my interpretation.  Then I thought, “there must be something wrong with the demo version of the software!  This can’t be right!”  But just to double-check, I went to our current server admin to talk it over with him, and sure enough, SQL Sentry was telling the truth! I was stunned!  I quickly went through the grieving process…denial…anger…reconciliation.  Here was something that I thought was such a basic truth that was turned upside down.  OK, granted, this wasn’t disastrous.  Our databases didn’t suddenly grind to a halt.  I didn’t get calls late at night inquiring about the sudden downturn in performance.  But it was a bit of a shock to the system, in a good way, to jolt me out of taking what I had believed as the truth for granted, and instead to Trust, but Verify! Yes, before someone else points it out, I know that there are”free” disk management tools built-in to Windows that would have told me the same thing if I had only looked at them; I did not have to buy a fancy tool to tell me that, but the fact is, until I was evaluating the tool, I had just gone with what I was told, and never bothered to check what was actually there. So, what things do you believe to be true but you actually never verified?

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  • #iPad at One Week: A Great Device Made with a Heavy Hand

    - by andrewbrust
    I have now had my iPad for a little over a week. In that time, Apple introduced the world to its iPhone OS 4 (and the SDK agreement’s draconian new section 3.3.1), HP introduced is Slate, and Microsoft got ready to launch Visual Studio 2010 and .NET 4.0. And through it all I have used my iPad. I've used it for email, calendar, controlling my Sonos, and writing an essay. I've used it for getting on TripIt and Twitter, and surfing the Web. I've used it for online banking, and online ordering and delivery of food. And the verdict? Honestly? I think it's a great device and I thoroughly enjoy using it. The screen is bright and vibrant. I am surprisingly fast and accurate when I type on it. The touch screen's responsiveness is nearly flawless. The software, including a number of third party applications, include pleasing animations and use of color that make it fun to get work done. And speaking of work, the Exchange integration is, dare I say it, robust. Not as full-featured as on a PC or Windows Mobile device, but still offering core functionality and, so far at least, without bugs. The UI is intuitive, not just to me, but also to my 5 1/2 year old, and also to my nearly-3-year-old son. They picked it up and, with just just a few pointers from me, they almost immediately knew what to do, whether they were looking at photos (and swiping/flicking along as they did so), using a drawing program, playing a game, or watching YouTube videos. The younger of the two of them even tried to get up on a chair and grab the thing today. He dropped it, from about 4 feet off the ground. And it's still fine. (Meanwhile, I'll be keeping it on a higher shelf.) I cannot fully describe yet what makes this form factor and this product so appealing. Maybe it's that it's an always-on device. Maybe it's just being able to hold such a nice, relatively large display so close. Maybe it's the design sensibility, that seems to pervade throughout the app ecosystem. Or maybe it's that one's fingers, and not pens or mice, are the software's preferred input device. Whatever the attraction, it's strong. And no matter how much I tend to root for Microsoft and against Apple, Cupertino has, in my mind, scored big, Can Microsoft compete? Yes, but not with the Windows 7 standard UI (nor with individual OEMs’ own UIs on top). I hope Microsoft builds a variant of the Windows Phone 7 specifically for tablet devices. And I hope they make it clear that all developers, and programming languages, are welcome to the platform. Once that’s established, the OEMs have to build great hardware with fast, responsive touch screens, under Microsoft's watchful eye. That may be the hardest part of getting this right. No matter what, Microsoft's got a fight on its hands. I don't know if it can count on winning that fight, either. But Silverlight and Live Tiles could certainly help. And so can treating developers like adults.  Apple seems intent on treating their devs like kids, and then giving the kids a curfew.  For that, dev-friendly Microsoft may one day give thanks.

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  • My Experience at Oracle !!! By Ayush Gupta

    - by Nadiya
    Normal 0 false false false EN-US X-NONE X-NONE Hi! My name is Ayush, a Gratuate from BITS Pilani and now working and living in Bangalore. I joined Oracle in August 2013 as a Senior Consultant (SC) and would like to share my experiences over the first couple of months with you.It has been a wonderful journey so far. The last two months have been very exciting for me. First of all I would like to mention that the training program at Oracle that we went through really prepared us well. It matured us and allowed us to go from developing small applications in college to big enterprise products. Two months of initial training has had a lasting impact for me. I am also really enjoying the knowledge I have gained so far and also learning new things in the form of product training. It's really fun to work here. We are treated like adults and we are responsible for our own workloads.With that I can't keep from mentioning the fun times we as a team have in the form of Young Leadership programme in Hotel Fortune Trinity which included Luxurious buffet lunch too. Wishing it could happen more frequently.  Oracle provides one of the best opportunities to learn various technologies across different platforms. What I like best about working at Oracle is the work life balance. With the option of flexible timings, one can easily enjoy planned evenings with friends or maybe working out at the fitness centre in your building. Be it the birthday celebrations at office or the day long team outing at a resort, It’s all together a different experience. Overall, you get to take full ownership of your project and they give you a free leash on how you design your enhancements/changes.As one of the largest international companies, Oracle is obviously an expert on exploring the potential and possibility of inexperienced new hires. We were taught how to make an outstanding team work in a group training session at the first few weeks. From this experience I realized that perfect cooperation is not about where you come from or what your study background is, everyone can find his or her own role to support the team. Even though I am not that skilled in technology, my background has significantly helped me in learning new technologies in Oracle.My idea and suggestion is: for new joiners, the will to learn is be more important than what you have learnt before. Colleagues here at Oracle are professionals in their field, always friendly and glad to help. So don’t worry, all you need to do is just be confident, and have a nice attitude, Oracle will let you fully display your talent. Come and join us, here you can always find a tailor made role for you! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Silverlight Cream for February 06, 2011 -- #1042

    - by Dave Campbell
    In this Issue: Mike Taulty, Timmy Kokke, Laurent Bugnion, Arik Poznanski, Deyan Ginev, Deborah Kurata(-2-), Johnny Tordgeman, Roy Dallal, Jaime Rodriguez, Samuel Jack(-2-), James Ashley. Above the Fold: Silverlight: "Customizing Silverlight properties for Visual Designers" Timmy Kokke WP7: "Back button press when using webbrowser control in WP7" Jaime Rodriguez Expression Blend: "Blend Bits 21–Importing from Photoshop & Illustrator…" Mike Taulty From SilverlightCream.com: Blend Bits 21–Importing from Photoshop & Illustrator… Mike Taulty is up to 21 episodes on his Blend Bits sequence now, and this one is about using Blend's import capability, such as a .psd file with all the layers intact. Customizing Silverlight properties for Visual Designers Timmy Kokke has part 1 of 2 parts on making your Silverlight control properties in design surfaces such as Visual Studio designer or Expression Blend. An error when installing MVVM Light templates for VS10 Express Laurent Bugnion has released a new version of MVVMLight that resolves a problem with VS2010 Express version of the templates... no problem with anything else. Reading RSS items on Windows Phone 7 Arik Poznanski has a post up about reading RSS on a WP7, but better yet, he also has code for a helper class that you can grab, plus explanation of wiring it up. Integrating your Windows Phone unit tests with MSBuild #4: The WP7 Unit Test Application Deyan Ginev has a post up about Telerik's WP7 test app that outputs test results in XML from the emulator so they can be integrated with the MSBuild log. Accessing Data in a Silverlight Application: EF I apprently missed this post by Deborah Kurata last week on bringing data into your Silverlight app via Entity Frameworks... good detailed tutorial in VB and C#. Updating Data in a Silverlight Application: EF In Deborah Kurata's latest post, she is continuing with Entity Frameworks by demonstrating updating to the database... full source code will be produced in a later post. Fun with Silverlight and SharePoint 2010 Ribbon Control - Part 2 - An In Depth Look At The Ribbon Control Johnny Tordgeman has Part 2 of his Silverlight and Sharepoint 2010 Ribbon up... taking a deep-dive into the ribbon... great explanation of the attributes, code included. Geographic Coordinates Systems Roy Dallal has some Geo code up that's not necessarily Silverlight, but very cool if you're doing any GIS programming... ya gotta know the coordinate systems! Back button press when using webbrowser control in WP7 Jaime Rodriguez has a post up discussing the much-lamented back-button action in the certification requirements and how to deal with that in a web browser app. Multiplayer-enabling my Windows Phone 7 game: Day 1 Samuel Jack challenged himself to build a WP7 game in 3 days... now he's challenging himself to make it multiplayer in 3 days... this first hour-to-hour post is research of networking and an azure server-side solution. Multiplayer-enabling my Windows Phone 7 game: Day 2–Building a UI with XPF Day 2 for Samuel Jack getting the multiplayer portion of his game working in 3 days.. this day involves getting up-to-speed with XPF. How to Hotwire your WP7 Phone Battery Did you realize if you run your WP7 battery completely down that you can't charge it? James Ashley reports that circumstance, and how he resolved it. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Dissing Architects, or "What's wrong with the coffee?"

    - by Bob Rhubart
    In my conversations with people in architect roles, tales of animosity, disrespect, and outright hostility aren't uncommon. And it's clear that in more than a few organizations architects regularly face a tough uphill climb. For architects with the requisite combination of technical, organizational, and people skills, that rough treatment is grossly undeserved. But tales of unqualified people in positions up and down the IT food chain are also easy to come by. So what's the other side of the architect story? Are some architects tarnishing the role and making life miserable for their more qualified colleagues? The various quotes included below were culled from a variety of sources. The criticism is harsh, and the people behind these quotes clearly have issues with architects. Still, whether based on mere opinion or actual experience, the comments shed some light on behaviors that should raise red flags for anyone pursuing a career as an architect. If you're an architect, and you've ever noticed that your coffee tastes like window cleaner, or your car is repeatedly keyed, or no one ever holds the elevator for you, maybe you need to do a little soul searching... Those Who Can, Code; Those Who Can't, Architect | Joe Winchester [May 18, 2007] "At the moment there seems to be an extremely unhealthy obsession in software with the concept of architecture. A colleague of mine, a recent graduate, told me he wished to become a software architect. He was drawn to the glamour of being able to come up with grandiose ideas - sweeping generalized designs, creating presentations to audiences of acronym addicts, writing esoteric academic papers, speaking at conferences attended by headless engineers on company expense accounts hungrily seeking out this year's grail, and creating e-mails with huge cc lists from people whose signature footer is more interesting than the content. I tried to re-orient him into actually doing some coding, to join a team that has a good product and keen users both of whom are pushing requirements forward, to no avail. Somehow the lure of being an architecture astronaut was too strong and I lost him to the dark side." Don't Let Architecture Astronauts Scare You | Joel Spolsky [April 21, 2001] "It's very hard to get them to write code or design programs, because they won't stop thinking about Architecture. They're astronauts because they are above the oxygen level, I don't know how they're breathing. They tend to work for really big companies that can afford to have lots of unproductive people with really advanced degrees that don't contribute to the bottom line. Remember that the architecture people are solving problems that they think they can solve, not problems which are useful to solve." Non Coding Architects Suck | Richard Henderson [May 24, 2010] "If a guy with a badge saying 'system architect' looks blank on low-level issues then he is not an architect, he is a business-analyst who went on a course. He will probably wax lyrical on all things high-level and 'important.' He will produce lovely object hierarchies without a clue to implementation. He will have a moustache and play golf." Architects Play Golf | Sunir Shah [August 15, 2012] "Often arrogant architects are difficult to get a hold of during the implementation phase because they no longer feel the need to stick around. Especially around midnight when most of the poor sob [sic] developers are still banging away. After all, they've already solved the problem--the rest is just an implementation exercise." Engineer vs Architect(Part of a discussion on the IT Architect Network Group on LinkedIn) "[An] architect spends his time producing white papers full of acronyms he does not understand but that impress his boss [while the] engineer keeps his head down and does the actual job." Architects Don't Code | [Author Unknown] "Faulty belief: System Architects don't need to code anymore. They know what they are talking about by virtue of the fact that they are System Architects."

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  • Using the Script Component as a Conditional Split

    This is a quick walk through on how you can use the Script Component to perform Conditional Split like behaviour, splitting your data across multiple outputs. We will use C# code to decide what does flows to which output, rather than the expression syntax of the Conditional Split transformation. Start by setting up the source. For my example the source is a list of SQL objects from sys.objects, just a quick way to get some data: SELECT type, name FROM sys.objects type name S syssoftobjrefs F FK_Message_Page U Conference IT queue_messages_23007163 Shown above is a small sample of the data you could expect to see. Once you have setup your source, add the Script Component, selecting Transformation when prompted for the type, and connect it up to the source. Now open the component, but don’t dive into the script just yet. First we need to select some columns. Select the Input Columns page and then select the columns we want to uses as part of our filter logic. You don’t need to choose columns that you may want later, this is just the columns used in the script itself. Next we need to add our outputs. Select the Inputs and Outputs page.You get one by default, but we need to add some more, it wouldn’t be much of a split otherwise. For this example we’ll add just one more. Click the Add Output button, and you’ll see a new output is added. Now we need to set some properties, so make sure our new Output 1 is selected. In the properties grid change the SynchronousInputID property to be our input Input 0, and  change the ExclusionGroup property to 1. Now select Ouput 0 and change the ExclusionGroup property to 2. This value itself isn’t important, provided each output has a different value other than zero. By setting this property on both outputs it allows us to split the data down one or the other, making each exclusive. If we left it to 0, that output would get all the rows. It can be a useful feature allowing you to copy selected rows to one output whilst retraining the full set of data in the other. Now we can go back to the Script page and start writing some code. For the example we will do a very simple test, if the value of the type column is U, for user table, then it goes down the first output, otherwise it ends up in the other. This mimics the exclusive behaviour of the conditional split transformation. public override void Input0_ProcessInputRow(Input0Buffer Row) { // Filter all user tables to the first output, // the remaining objects down the other if (Row.type.Trim() == "U") { Row.DirectRowToOutput0(); } else { Row.DirectRowToOutput1(); } } The code itself is very simple, a basic if clause that determines which of the DirectRowToOutput methods we call, there is one for each output. Of course you could write a lot more code to implement some very complex logic, but the final direction is still just a method call. If we now close the script component, we can hook up the outputs and test the package. Your numbers will vary depending on the sample database but as you can see we have clearly split out input data into two outputs. As a final tip, when adding the outputs I would normally rename them, changing the Name in the Properties grid. This means the generated methods follow the pattern as do the path label shown on the design surface, making everything that much easier to recognise.

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  • SQL Azure: Notes on Building a Shard Technology

    - by Herve Roggero
    In Chapter 10 of the book on SQL Azure (http://www.apress.com/book/view/9781430229612) I am co-authoring, I am digging deeper in what it takes to write a Shard. It's actually a pretty cool exercise, and I wanted to share some thoughts on how I am designing the technology. A Shard is a technology that spreads the load of database requests over multiple databases, as transparently as possible. The type of shard I am building is called a Vertical Partition Shard  (VPS). A VPS is a mechanism by which the data is stored in one or more databases behind the scenes, but your code has no idea at design time which data is in which database. It's like having a mini cloud for records instead of services. Imagine you have three SQL Azure databases that have the same schema (DB1, DB2 and DB3), you would like to issue a SELECT * FROM Users on all three databases, concatenate the results into a single resultset, and order by last name. Imagine you want to ensure your code doesn't need to change if you add a new database to the shard (DB4). Now imagine that you want to make sure all three databases are queried at the same time, in a multi-threaded manner so your code doesn't have to wait for three database calls sequentially. Then, imagine you would like to obtain a breadcrumb (in the form of a new, virtual column) that gives you a hint as to which database a record came from, so that you could update it if needed. Now imagine all that is done through the standard SqlClient library... and you have the Shard I am currently building. Here are some lessons learned and techniques I am using with this shard: Parellel Processing: Querying databases in parallel is not too hard using the Task Parallel Library; all you need is to lock your resources when needed Deleting/Updating Data: That's not too bad either as long as you have a breadcrumb. However it becomes more difficult if you need to update a single record and you don't know in which database it is. Inserting Data: I am using a round-robin approach in which each new insert request is directed to the next database in the shard. Not sure how to deal with Bulk Loads just yet... Shard Databases:  I use a static collection of SqlConnection objects which needs to be loaded once; from there on all the Shard commands use this collection Extension Methods: In order to make it look like the Shard commands are part of the SqlClient class I use extension methods. For example I added ExecuteShardQuery and ExecuteShardNonQuery methods to SqlClient. Exceptions: Capturing exceptions in a multi-threaded code is interesting... but I kept it simple for now. I am using the ConcurrentQueue to store my exceptions. Database GUID: Every database in the shard is given a GUID, which is calculated based on the connection string's values. DataTable. The Shard methods return a DataTable object which can be bound to objects.  I will be sharing the code soon as an open-source project in CodePlex. Please stay tuned on twitter to know when it will be available (@hroggero). Or check www.bluesyntax.net for updates on the shard. Thanks!

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  • Oracle Social Network Developer Challenge: Fishbowl Solutions

    - by Kellsey Ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. Today, I give you the final entry in the Oracle Social Network Developer Challenge, held last week during OpenWorld. This one comes from Friend of the ‘Lab and Fishbowl Solutions (@fishbowle20) hacker, John Sim (@jrsim_uix), whom you might remember from his XBox Kinect demo at COLLABORATE 12 (presentation slides and abstract) hacks and other exploits with WebCenter. We put this challenge together specifically for developers like John, who like to experiment with new tools and push the envelope of what’s possible and build cool things, and as you can see from his entry John did just that, mashing together Google Maps and Oracle Social Network into a mobile app built with PhoneGap that uses the device’s camera and GPS to keep teams on the move in touch. He calls it a Mobile GeoTagging Solution, but I think Avengers Assemble! would have equally descriptive, given that was obviously his inspiration. Here’s his description of the mobile app: My proposed solution was to design and simplify GeoLocation mapping, and automate updates for users and teams on the move; who don’t have access to a laptop or want to take their ipads out – but allow them to make quick updates to OSN and upload photos taken from their mobile device – there and then. As part of this; the plan was to include a rules engine that could be configured by the user to allow the device to automatically update and post messages when they arrived at a set location(s). Inspiration for this came from on{x} – automate your life. Unfortunately, John didn’t make it to the conference to show off his hard work in person, but luckily, he had a colleague from Fishbowl and a video to showcase his work.    Here are some shots of John’s mobile app for your viewing pleasure: John’s thinking is sound. Geolocation is usually relegated to consumer use cases, thanks to services like foursquare, but distributed teams working on projects out in the world definitely need a way to stay in contact. Consider a construction job. Different contractors all converge on a single location, and time is money. Rather than calling or texting each other and risking a distracted driving accident, an app like John’s allows everyone on the job to see exactly where the other contractors are. Using his GPS rules, they could easily be notified about how close each is to the site, definitely useful when you have a flooring contractor sitting idle, waiting for an electrician to finish the wiring. The best part is that the project manager or general contractor could stay updated on all the action (or inaction) using Oracle Social Network, either sitting at a desk using the browser app or desktop client or on the go, using one of the native mobile apps built for Oracle Social Network. I can see this being used by insurance adjusters too, and really any team that, erm, assembles at a given spot. Of course, it’s also useful for meeting at the pub after the day’s work is done. Beyond people, this solution could also be implemented for physical objects that are in route to a destination. Say you’re a customer waiting on rail shipment or a package delivery. You could track your valuable’s whereabouts easily as they report their progress via checkins. If they deviated from the GPS rules, you’d be notified. You might even be able to get a picture into Oracle Social Network with some light hacking. Thanks to John and his colleagues at Fishbowl for participating in our challenge. We hope everyone had a good experience. Make sure to check out John’s blog post on his work and the experience using Oracle Social Network. Although this is the final, official entry we had, tomorrow, I’ll show you the work of someone who finished code, but wasn’t able to make the judging event. Stay tuned.

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  • What Counts For A DBA: ESP

    - by Louis Davidson
    Now I don’t want to get religious here, and I’m not going to, but what I’m going to describe in this ‘What Counts for a DBA’ installment sometimes feels like magic. Often  I will spend hours thinking about the solution to a design issue or coding problem, working diligently to try to come up with a solution and then finally just give up with the feeling that I’m not even qualified to be a data entry clerk, much less a data architect.  At this point I often take a walk (or sometimes a nap), and then it hits me. I realize that I have the answer just sitting in my brain, ready to implement.  This phenomenon is not limited to walks either; it can happen almost any time after I stop my obsession about a problem. I call this phenomena ESP (or Extra-Sensory Programming.)  Another term for this could be ‘sleeping on it’, and while the idiom tends to mean to let time pass to actively think about a problem, sleeping on a problem also lets you relax and let your brain do the work. I first noticed this back in my college days when I would play video games for hours on end. We would get stuck deep in some dungeon unable to find a way out, playing for days on end until we were beaten down tired. Once we gave up and walked away, the solution would usually be there waiting for one of us before we came back to play the next day.  Sometimes it would be in the form of a dream, and sometimes it would just be that the problem was now easy to solve when we started to play again.  While it worked great for video games, it never occurred when I studied English Literature for hours on end, or even when I worked for the same sort of frustrating hours attempting to solve a homework problem in Calculus.  I believe that the difference was that I was passionate about the video game, and certainly far less so about homework where people used the word “thou” instead of “you” or x to represent a number. This phenomenon occurs somewhat more often in my current work as a professional data programmer, because I am very passionate about SQL and love those aspects of my career choice.  Every day that I get to draw a new data model to solve a customer issue, or write a complex SELECT statement to ferret out the answer to a complex data question, is a great day. I hope it is the same for any reader of this blog.  But, unfortunately, while the day on a whole is great, a heck of a lot of noise is generated in work life. There are the typical project deadlines, along with the requisite project manager sitting on your shoulders shouting slogans to try to make you to go faster: Add in office politics, and the occasional family issues that permeate the mind, and you lose the ability to think deeply about any problem, not to mention occasionally forgetting your own name.  These office realities coupled with a difficult SQL problem staring at you from your widescreen monitor will slowly suck the life force out of your body, making it seem impossible to solve the problem This is when the walk starts; or a nap. Maybe you hide from the madness under your desk like George Costanza hides from Steinbrenner on Seinfeld.  Forget about the problem. Free your mind from the insanity of the problem and your surroundings. Then let your training and education deep in your brain take over and see if it will passively do the rest for you. If you don’t end up with a solution, the worst case scenario is that you have a bit of exercise or rest, and you won’t have heard the phrase “better is the enemy of good enough” even once…which certainly will do your brain some good. Once you stop expecting whipping your brain for information, inspiration may just strike and instead of a humdrum solution you find a solution you hadn’t even considered, almost magically. So, my beloved manager, next time you have an urgent deadline and you come across me taking a nap, creep away quietly because I’m working, doing some extra-sensory programming.

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  • Drinking Our Own Champagne: Fusion Accounting Hub at Oracle

    - by Di Seghposs
    A guest post by Corey West, Senior Vice President, Oracle's Corporate Controller and Chief Accounting Officer There's no better story to tell than one about Oracle using its own products with blowout success. Here's how this one goes. As you know, Oracle has increased its share of the software market through a number of high-profile acquisitions. Legally combining companies is a very complicated process -- it can take months to complete, especially for the acquisitions with offices in several countries, each with its own unique laws and regulations. It's a mission critical and time sensitive process to roll an acquired company's legacy systems (running vital operations, such as accounts receivable and general ledger (GL)) into the existing systems at Oracle. To date, we've run our primary financial ledgers in E-Business Suite R12 -- and we've successfully met the requirements of the business and closed the books on time every single quarter. But there's always room for improvement and that comes in the form of Fusion Applications. We are now live on Fusion Accounting Hub (FAH), which is the first critical step in moving to a full Fusion Financials instance. We started with FAH so that we could design a global chart of accounts. Eventually, every transaction in every country will originate from this global chart of accounts -- it becomes the structure for managing our business more uniformly. In conjunction, we're using Oracle Hyperion Data Relationship Management (DRM) to centralize and automate governance of our global chart of accounts and related hierarchies, which will help us lower our costs and greatly reduce risk. Each month, we have to consolidate data from our primary general ledgers. We have been able to simplify this process considerably using FAH. We can now submit our primary ledgers running in E-Business Suite (EBS) R12 directly to FAH, eliminating the need for more than 90 redundant consolidation ledgers. Also we can submit incrementally, so if we need to book an adjustment in a primary ledger after close, we can do so without re-opening it and re-submitting. As a result, we have earlier visibility to period-end actuals during the close. A goal of this implementation, and one that we successfully achieved, is that we are able to use FAH globally with no customization. This means we have the ability to fully deploy ledger sets at the consolidation level, plus we can use standard functionality for currency translation and mass allocations. We're able to use account monitoring and drill down functionality from the consolidation level all the way through to EBS primary ledgers and sub-ledgers, which allows someone to click through a transaction appearing at the consolidation level clear through to its original source, a significant productivity enhancement when doing research. We also see a significant improvement in reporting using Essbase cube and Hyperion Smart View. Specifically, "the addition of an Essbase cube on top of the GL gives us tremendous versatility to automate and speed our elimination process," says Claire Sebti, Senior Director of Corporate Accounting at Oracle. A highlight of this story is that FAH is running in a co-existence environment. Our plan is to move to Fusion Financials in steps, starting with FAH. Next, our Oracle Financial Services Software subsidiary will move to a full Fusion Financials instance. Then we'll replace our EBS instance with Fusion Financials. This approach allows us to plan in steps, learn as we go, and not overwhelm our teams. It also reduces the risk that comes with moving the entire instance at once. Maria Smith, Vice President of Global Controller Operations, is confident about how they've positioned themselves to uptake more Fusion functionality and is eager to "continue to drive additional efficiency and cost savings." In this story, the happy customers are Oracle controllers, financial analysts, accounting specialists, and our management team that get earlier access to more flexible reporting. "Fusion Accounting Hub simplifies our processes and gives us more transparency into account activity," raves Alex SanJuan, Senior Director, Record to Report Strategic Process Owner. Overall, the team has been very impressed with the usability and functionality of FAH and are pleased with the quantifiable improvements. Claire Sebti states, "Our WD5 close activities have been reduced by at least four hours of system processing time, just for the consolidation group." Fusion Accounting Hub is an inspiring beginning to our Fusion Financials implementation story. There's no doubt it's going to be an international bestseller! Corey West, Senior Vice President Oracle's Corporate Controller and Chief Accounting Officer

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  • WebCenter Innovation Award Winners

    - by Michael Snow
    Of course, here on our WebCenter blog – we’d like to highlight and brag about our great WebCenter winners. The 2012 WebCenter Innovation Award Winners University of Louisville Location: Louisville, KY, USA Industry: Higher Education Fusion Middleware Products: WebCenter Portal, WebCenter Content, JDeveloper, WebLogic, Oracle BI, Oracle IdM University of Louisville is a state supported research university Statewide Informatics Network to improve public health The University of Louisville has implemented WebCenter as part of the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, which will improve public healthcare and lower cost through the use of novel technology and next generation analytics, decision support and innovative outcomes-based payment systems. ---------- News Limited Country/Region: Australia Industry: News/Media FMW Products: WebCenter Sites Single platform running websites for 50% of Australia's newspapers News Corp is running half of Australia's newspaper websites on this shared platform powered by Oracle WebCenter Sites and have overtaken their nearest competitors and are now leading in terms of monthly page impressions. At peak they have over 250 editors on the system publishing in real-time.Sites include: www.newsspace.com.au, www.news.com.au, www.theaustralian.com.au and many others ------ Life Technologies Corp. Country/Region: Carlsbad, CA, USAIndustry: Life SciencesFMW Products: WebCenter Portal, SOA Suite Life Technologies Corp. is a global biotechnology tools company dedicated to improving the human condition with innovative life science products. They were awarded an innovation award for their solution utilizing WebCenter Portal for remotely monitoring & repairing biotech instruments. They deployed WebCenter as a portal that accesses Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired.  The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers.  The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. ----- China Mobile Jiangsu China Mobile Jiangsu is one of the biggest subsidiaries of China Mobile. It has over 25,000 employees and 40 million mobile subscribers. Country/Region: Jiangsu, China Industry: Telecommunications FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM They were awarded an Innovation Award for their new employee platform powered by WebCenter Portal is designed to serve their 25,000+ employees and help them drive collaboration & productivity. JSMCC (Chian Mobile Jiangsu) Employee Enterprise Portal and Collaboration Platform. It is one of the China Mobile’s most important IT innovation projects. The new platform is designed to serve for JSMCC’s 25000+ employees and to help them improve the working efficiency, changing their traditional working mode to social ways, encouraging employees on business collaboration and innovation. The solution is built on top of Oracle WebCenter Portal Framework and WebCenter Spaces while also leveraging Weblogic Server, UCM, OID, OAM, SES, IRM and Oracle Database 11g. By providing rich collaboration services, knowledge management services, sensitive document protection services, unified user identity management services, unified information search services and personalized information integration capabilities, the working efficiency of JSMCC employees has been greatly improved. Main Functionality : Information portal, office automation integration, personal space, group space, team collaboration with web2.0 services, unified search engine for multiple data sources, document management and protection. SSO for multiple platforms. -------- LADWP – Los Angeles Department for Water and Power Los Angeles Department of Water and Power (LADWP) is the largest public utility company in United States with over 1.6 Million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another city department. Country/Region: US – Los Angeles, CA Industry: Public Utility FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM The new infrastructure consists of: Oracle WebCenter Portal including mobile portal Oracle WebCenter Content for Content Management and Digital Asset Management (DAM) Oracle OAM (IDM, OVD, OAM) integrated with AD for enterprise identity management Oracle Siebel for CRM Oracle DB Oracle SOA Suite for integration of various subsystems and back end systems  The new portal's features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser)

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