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• HP Pavillion DV6500 recovery disk failure

  - by Scott W

  I recently attempted to re-install Windows Vista on an HP Pavillion DV6500 using the factory recovery DVD's, but encountered a strange problem. When the recovery disk attempted to reformat the hard disk, it failed at 22%. The error message provided was not very informative, just the error code "0x400110020000 1005". A google search turned up some people with a similar problem who asserted that HP has been know to ship corrupted recovery DVDs. The recovery disk did manage to reformat the the recovery partition before failing though, so recovering from the partition is no longer an option. It would be possible to reinstall from an off-the-shelf retail copy of Vista and then pull the drivers from HP's website, but I don't have access to a copy of Vista, and it would really be outrageous to have to purchase a new OS when I have a perfectly valid license already. Thought about biting the bullet and upgrading to Windows 7, but my understanding is that without Vista installed I'd be unable to use the upgrade version, and be forced to purchase the more expensive non-upgrade retail copy (!). Can anyone suggest a possible solution to this Catch-22? I've run out of ideas.

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• Computer sponteously reboots when doing heavy file copy to/from disk

  - by Mark Hosang

  I've been fighting with this problem for the last 3 weeks where my machine will just instantly reboot. No BSOD, and when i checked the event log all that was reported was the generic "Kernal-power" error with the detailed information pointing to a hard crash. This is a machine that was working for 18 months before these crashes started happening. When they started happening is after I added 3 HDs in a RAID-5, upped the memory to 12gb, moved to a new house, added a SSD and added about 5 case fans. I have thus eliminated the RAID, and determined that the SSD was not the cause (because it was still crashing even though the ssd wasn't connected). I've run memtest several times over night with no memory problems showing up. I've run IntelBurnTest to max out the cpu to see if it was a heat issue and at full tilt after 20 min it was only at 85C and the machine didn't crash. I also took a look at the voltages during this test, with a screenshot at the bottom of this post I've ruled out a software issue by reinstalling windows 7 ultimate x64 a total of 5 times, but even during that the install it crashes. Happens sometime during file copying at the beginning, or during uncompressing files, or sometimes during running windows update. The only discernible pattern i can see is that it seems to crash when hard disks might be spinning up or when they are accessed heavily from large file transfers. My current guess is that it is probably an issue with the MB, PSU or the power coming through the outlet. Any suggestions of what i could try to troubleshoot or what may be wrong? Specs PSU: Seasonic M12 700w Mem: 12gb CPU: i7-920 with stock heatsink MB: Asus P6T HDs: 3 green WD and 1 Corsair force 3 120b with 1.3.3 firmware Running full tilt voltages Idling Voltages

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• Need advise for choosing software\hardware for virtualization.

  - by Anatoly

  Currently we have these servers : Windows SBS 2003 premium on IBM X266 double Xeon F43, 2GB ram. DC, exchange (70 users), Mssql. Windows 2003 R2 32bit on IBM x3400 with double XEON E5310 and 4GB ram. Terminal server (40+ users), ERP application based on uniPaaS platform from Magicsoftware, and Pervasive sql. Ubuntu 8.04 (simple pc box) with squid proxy, GLPI system and PHPBB3 forum for internal use. Recently number of concurrent users on Terminal server passed 40 users in rush hours and it gets stuck frequently. Therefore we need an upgrade. I think about transfer all physical servers to virtual servers based on cluster of 2 physical servers for reducing downtime. I think we will grow till 50-60 concurrent terminal users in rush hours. I also plan to virtualize 10-15 Win XP/7 workstation (office,ERP etc), and there is a little probability for Asterisk\Hylafax for 100 users (if it possible on same VM). Also we need NAS storage for 2-3TB. What hardware upgrade/purchase we need for complete this task? Which VM solution is preferable VmWare or Hyper-V? What backup software should we choose? Acronis or something another? Thank you in advance.

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• How can I wipe my iPod classic and fix any bad sectors on the hard drive without killing it?

  - by Sam Meldrum

  My iPod never finishes syncing and only syncs audio, not pictures or video. Any ideas as to how I can fix it? My iPod classic 160GB worked well for a couple of years. I used to sync a lot of photos at full resolution to it, but this recently stopped working after I moved to Windows 7. iTunes is on latest version - 9.1.1.12 iPod software is up to date - 1.1.2 Windows 7 is fully up to date and patched The symptoms are that the iPod will start to sync, all audio (music and podcasts will sync successfully) but the syncing will then just appear to continue - itunes message: Syncing iPod. Do not Disconnect. This sync never completes - I have left it trying for days. I have tried resetting the iPod using the Restore button, whereupon it restarts sync from default options and again will sync audio, but nothing else. I suspect that something has gone wrong on the hard-drive - either a bad sector or some corrupt data. Is there a process I can go through to fix this? E.g. SpinRite or a format? If so how do I go about formatting an iPod and will it be recognised as an iPod after format and work as normal? Any advice on what to try next much appreciated? Update I have eliminated problems with the files, PC or iTunes as they sync fine to other iPods. I have also eliminated the cable by trying different cables which work with other iPods. What I'd really like to know is if there is any way to more fundamentally wipe the iPod safely, attempt to repair any bad sectors on the hard drive and then start from scratch. Anyone ever managed this?

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• External SATA drive does not work without the optional USB cable *also* connected

  - by Software Monkey

  I have Vantec NST-260SU external eSATA/USB drive enclosure (which came with an optional separate power supply) connected to a relatively new Windows 7 computer. The drive should work as a SATA drive with either the separate power supply or using a USB cable solely for power. I would prefer to use the external power supply because I have used all my rear USB ports. Now, if I connect both the eSATA and USB cable, then: The drive shows in the BIOS list of AHCI drives (and not in the list of attached USB devices). Everything I can see about it in Computer Management seems to show it as a SATA driver (for example, it shows as "Location 0 (Channel 5, Target 0, Lun 0)" like my other SATA drives (and not "on USB Mass Storage Device" like my USB flash-drives). It seems very fast, very much faster than my USB flash drives. However, if I disconnect the USB cable and attach the power adapter instead, the drive does not show in the BIOS list and cannot be seen by Windows. The power LED on the enclosure is lit, and the drive enclosure becomes warm after running for a bit, so I am sure it is receiving power. Does anyone know if this device requires both the USB and eSATA cable, and if so, why? Or is there possibly something I need to do to reset the enclosure to not need the USB - the install instructions are pretty clear that you must connect the SATA cable before connecting the USB cable in order for the drive to function as SATA, which I am sure I did. PS: I have reviewed the small manual which came with it, which has not been of help.

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• VLAN setup on my PC

  - by Surjya Narayana Padhi

  Hi Geeks, I am bit new to VLAN. I want my two computers communicate through VLAN. I have following queries. As I am new to it my queries may be somewhat vague in some points. But i would like to hear from experts for my basic queries. I have two PCs Computer A and Computer B in two different IP networks Network A and Network B Both my PC has windows OS installed. How to send a VLAN(#Number) tagged packet from Computer A to Computer B and how to detect and untag the packet at Computer B? (Please provide the steps for windows OS) For this action do I need to check if my ethernet card supports VLAN tagging/untagging? If yes how can I know if my card supports it or not? Is the VLAN applied for Wireless ethernet controllers also? Do I need any switch or router for this action? Experts please given your inputs so that I can have a strong basic. If anyone can give some inputs how i can detect those VLAN in wireshirk, it will be helpful me also. Thanks in advance.

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• 2560 x 1600 screen resolution not available when a second monitor is attached.

  - by sgmoore

  I am running Windows 7 (64-bit edition) and have a 30" Dell 3007WFP monitor which runs at a screen resolution of 2560 x 1600. This works perfectly until I try to connect a second monitor, and then the screen resolution on the main monitor immediately drops to 1280x800 and I can't change it back up to the correct resolution until I disconnect the second monitor. The graphics card is a Nvidia Quadro FX 370. This has a dual link DVI connector (to which the 30" is connected) and a single link DVI connector. The second monitor can run at 1920x1080 and is connected using a VGA to DVI connector. Note, it does not seem to matter whether the second monitor is running at 1920x1080 or even at 800x600. Windows reports Total Available Graphics Memory: 3839MB Dedicated Video Memory: 256MB System Video Memory: 0MB Shared System Memory: 3583MB Does anyone know if this a limitation with the video card, memory, drivers, connectors or something else? If this is a limitation with the video card, can anyone recommend a PCI Express 16 card that would support at least this setup, but preferably support two 30" monitors both running 2560 x 1600. (I'm not into gaming etc, so it doesn't need to be very powerful)

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• Codec Problems with trying to edit videos with VirtualDub

  - by Roy Rico

  So, I'm a little frustrated. According to this post and various other internet sources, virtualdub is supposed to allow users to quickly split and join video files. I am using windows 7 64 Bit and the latest version of VirtualDub (64-bit). I have tried to edit various movie files, and each attempt at editing various files I have done has not worked for me. AVI file A.avi won't load, saying that it can't located the Decompressor for the "FMP4" format. I have tried this solution and this one, and neither of them work. I have tried setting the VFW Decompressor for 'Other MPEG4' setting to XVID or LIBAVCODEC. There is no change in Virtual Dub. AVI file C.avi will load in Virtual Dub, but any attempt to split it gives me an error that I don't have XVID codecs installed. I've attempted to install the proper codecs (Shark's Windows 7 Codecs, CCCP) with no change. AVI file C.avi will load, and it will split, but won't split using the "Direct Stream Copy" claiming the compression algorithm is incompatible. I tried the "Fast Recompress" option and it created a 27GB file out of what was supposed to be about a 300-400MB file. Can someone please give me some insight into what I'm messing up?

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• Authority Information Access local path being ignored

  - by Kevin

  I have a CA set up in Server 2008 R2, and generally it is working, but I can't control the local path/filename it writes its own certificate to for the Authority Information Access publishing. Here's a screen shot of the dialog I'm trying to set this on: From these settings I would expect to get the file: C:\Windows\system32\CertSrv\CertEnroll\DAMNIT.crt But instead I get: C:\Windows\system32\CertSrv\CertEnroll\SERVER.domain.com_My Issuing Authority(1).crt Of course, the actual change shown wouldn't be very useful, but it's illustrative; no matter what path/filename I use, it always lands up in the same place and with the same name. I actually wanted to change the name from <ServerDNSName>_<CaName><CertificateName>.crt to <CaName><CertificateName>.crt, since the latter corresponds to the HTTP URL whereas the former does not. Admittedly, I haven't set up many CAs so perhaps I'm just deluded as to what this dialog is supposed to be setting, but if so this is notoriously bad UI design. (Incidentally, I have a couple other complaints with the same dialog.) What's going on here and is there some way to get the filename pattern I want?

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• Synchronising a remote folder with a local one.

  - by Workshop Alex

  I am using a network disk (that's connected to my router by USB) to store several data files. A simple .NET application that I've created is supposed to read and modify these data files. However, some security issues are preventing this application to access these files directly. (Actually, these have been built-in to my application on purpose since it's not going to support NAS disks.) Since this disk is shared with several computers, I just want to have a simple synchronisation method, which will copy the files to a local folder where3 my application can access them. And, once modified, it should send back the modified files to the NAS disk again. I have two options: 1) Build a second application to do my own synchronisation. 2) Find some build-in function inside Windows 7 Ultimate which can do this for me. Option 2 is preferred. Option 1 is something I can do easily, if need be. I don't need third-party tools. (Still, feel free to add some references to good tools, although I won't accept them as answers.) Basically, is this possible with Windows 7 and if so, how?

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• Unable to sync iPod Touch with my PC

  - by alex

  I'm trying to sync a first gen iPod Touch to my PC running Windows 7 64 bit. The problem is that whenever I connect the iPod, iTunes completely freezes (if I start iTunes after connecting the iPod it will simply hang until it's physically disconnected from the PC). I reinstalled iTunes thinking that it had been corrupted, but without any luck. I've had this problem with all the latest versions of iTunes. I've also tried using MediaMonkey and DoubleTwist. None of these apps see the iPod as being connected; DoubleTwist also freezes, just like iTunes. The really strange thing is that I was able to sync the iPod with this PC a while back, but I now seem to have lost that ability. I don't know what changed. Windows detects the device every time it's plugged in (I can see it in Device Manager and I can browse all photos on iPod as if it were a camera). Also, I can sync it to iTunes on Mac OS X without any major problems.

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• Hyper-V vss-writer not making current copies

  - by Martinnj

  I'm using diskshadow to backup live Hyper-V machines on a Windows 2008 server. The backup consists of 3 scripts, the first will create the shadow copies and expose them, the second uses robocopy to copy them to a remote location and the third unexposes the shadow copies again. The first script – the one that runs correctly but fails to do what it's supposed to: # DiskShadow script file to backup VM from a Hyper-V host # First, delete any shadow copies of the drives. System Drives needs to be included. Delete Shadows volume C: Delete Shadows volume D: Delete Shadows volume E: #Ensure that shadow copies will persist after DiskShadow has run set context persistent # make sure the path already exists set verbose on begin backup add volume D: alias VirtualDisk add volume C: alias SystemDrive # verify the "Microsoft Hyper-V VSS Writer" writer will be included in the snapshot # NOTE: The writer GUID is exclusive for this install/machine, must be changed on other machines! writer verify {66841cd4-6ded-4f4b-8f17-fd23f8ddc3de} create end backup # Backup is exposed as drive X: make sure your drive letter X is not in use Expose %VirtualDisk% X: Exit The next is just a robocopy and then an unexpose. Now, when I run the above script, I get no errors from it, except that the "BITS" writer has been excluded because none of its components are included. That's okay because I really only need the Hyper-V writer. Also I double checked the GUID for the writer, it's correct. During the time when the Hyper-V writer becomes active, 2 things will happen on the guest machines: The Debian/Linux machine will go to a saved state and restore when done, all fine. The Windows guests will "creating vss snapshop-sets" or something similar. Then X: gets exposed and I can copy the .vhd files over. The problem is, for some reason, the VHD files I get over seems to be old copies, they miss files, users and updates that are on the actual machines. I also tried putting the machines in a saved sate manually, didn't change the outcome. I hope someone here has an idea of how to solve this.

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• Extract a section of a tgz file

  - by TRiG

  I have a 28.5 GB .tgz file which was created on the command line of a Linux computer, compressing one folder and all its many many subfolders. I now want to extract a single sub-sub folder from that .tgz file, using 7zip on Windows Vista. I can't see a way to do it. Opening the .tgz file in 7zip just shows the .tar file inside it. There doesn't seem to be any way to browse that .tar file and extract the section I want. I assume there is a way to do this, but I can't see it. Simply double-clicking on the .tar file brings up a progress bar which runs slowly till my computer complains it's running out of space; I imagine it's trying to extract the whole thing. Searching for "extract section of tgz" and "extract tgz subfolder" and similar found me a way to do it on the Linux command line, but no obvious way to do it on Windows. (Most results found were about extracting into a subfolder, not extracting a subfolder out of the archive.)

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• Google account gives ERR_SSL_BAD_RECORD_MAC_ALERT errors

  - by Kjensen

  A couple of days ago, I started being unable to connect to accounts.google.com, which handles logins to all kinds of google services. I get this error in Chrome: Error 126 (net::ERR_SSL_BAD_RECORD_MAC_ALERT): Unknown error. In IE I get this: I assume it is the same error, just wrapped up. I run Win8 RTM. On the SAME machine, using the same network card, in a VMWare workstation image running Win7, I am able to connect perfectly. On another of my machines on my network, I am also still able to connect with no problem. My girlfriend uses the same network and has also complained a couple of times about this error (google calendar) - but this is anecdotal, since her technical troubleshooting abilities stop at "xxxx is broken". Her machine runs Win7. ;) I have rebooted, cleared cookies, do not run any antivirus/firewall, have not changed network config. The first 3-4 days after installing Win8, I did not have any problems. I have also searched, and found a hint about enabling SSL2.0 in connection settings, which did not help. Anybody know something about this error and what I can do to fix it?

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• What is the quickest and safest way to test new software and revert all changes, if needed?

  - by calbar

  I'm looking for Windows software that will allow me to quickly create a "checkpoint", do whatever I might need to do to my computer - install programs/drivers/updates, create/delete personal files, reboot the system multiple times, open questionable attachments - and then revert the entire system back to when the checkpoint was created. Essentially I want Windows Restore Points that save my personal files and partitions, too. It sounds like disk imaging might be the ticket, but creating them is much too slow and the restore process too involved... I'm hoping to sacrifice full disaster recovery for speed. Creating a checkpoint should be as close to one-click as possible, and rolling back should be a matter of selecting a restore point and rebooting. Ding! I'm familiar with Sandboxie, True Image Home "Try and Decide", Returnil, and a number of other "virtual system" apps that actively "catch" changes and allow you to commit or reject them. I'm not interested in these for a number of reasons - I prefer the "cut and dry" restore point approach. Finally, I'll note that I've just recently become aware of Comodo Time Machine. It sounds absolutely perfect, however, a quick skim through the user forums show more than a few horror stories of corrupted, unbootable systems. Any positive personal experience with the software to suppress my superstitions, or suggestions for more established alternatives would be greatly appreciated - Comodo Time Machine seems relatively new. Thanks for your help!

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• Diagnosing "The specified module could not be found" on IIS7 with ASP.Net

  - by Baldy

  I am migrating some web apps from a windows 2003 server with IIS6 server to a Windows server 2008 R2 server with IIS7. One of the apps, which runs on asp.net v2.0 using forms authentication will not load. It gives me the following error... The specified module could not be found. (Exception from HRESULT: 0x8007007E) Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.IO.FileNotFoundException: The specified module could not be found. (Exception from HRESULT: 0x8007007E) Now i fully understand that the app cannot load some kind of resource due to a FileNotFoundException, but i am struggling to diagnose exactly where in the application this is happening, as it does not tell me what the module is, nor what file it is looking for. I have enabled failed request tracing and i get back a complete request trace, yet i cannot find anything that gives me detail on this specific error, or the module involved. Any advice on diagnosing the root cause of the issue would be greatly appreciated.

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• Files deleted. What could have happened?

  - by jjfine

  I'm having a weird issue today. I was writing and testing out some simple cgi scripts this morning when I realized that I couldn't run them from one of the other computers on the (windows) network. So I had my network admin come in and take a look at what was going on. A few minutes later a co-worker came in and told me that a bunch of files he was working with as well as a bunch of others (all *.c files) on the network drive got deleted. He also noticed some strange apache_dump_500.log.txt files in the same directories where the files got deleted. The apache_dump_500.log.txt files all look like this: REDIRECT_HTTP_ACCEPT=*/*, image/gif, image/x-xbitmap, image/jpeg REDIRECT_HTTP_USER_AGENT=Mozilla/1.1b2 (X11; I; HP-UX A.09.05 9000/712) REDIRECT_PATH=.:/bin:/usr/local/bin:/etc REDIRECT_QUERY_STRING= REDIRECT_REMOTE_ADDR=<my computer's local ip> REDIRECT_REMOTE_HOST= REDIRECT_SERVER_NAME=<my computer's domain url> REDIRECT_SERVER_PORT= REDIRECT_SERVER_SOFTWARE= REDIRECT_URL=/cgi-bin/trojan.py I looked and I don't have any trojan.py in my cgi-bin folder. And all my apache logs are clean. Windows event logger seems to not have any traces of what happened either. My httpd.conf: http://pastebin.com/Yny2Yh8v I think we've got some kind of virus that added this trojan.py file to my cgi-bin, ran the script, and deleted the script and any traces from the logs. Is this a thing that happens? Any ideas whatsoever would be much appreciated!

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• Preventing applications from performing run once tasks for multiple users

  - by JohnyV

  In our environment we have several applications that are installed that have a need to run a little prompt the first time they run eg Media player, Google earth etc. The problem is we have many users on many different computers. And the computers have deepfreeze running on them which removes the users profile once the computer is restarted. So next time that user logs in they have to go through the whole thing of run once again. I have managed to prevent IE runonce using group policy and office run once from using the office customisation tool. Is there a way to make this happen for other applications. On windows xp we used to copy a user that has run all the apps and place their default profile into the default profile so that new users get that profile template. Now with windows 7 the process of copy profiles is not as easy. Is there an easy way to copy profiles in win 7 or is there a better way (eg modify reg or app data) to prevent apps from performing an initial run. Thanks

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• Why are certain folders in my XP network share really, really slow?

  - by bikefixxer

  I have a workgroup set up with Windows XP. My file "server" is running XP Pro and the clients are running XP home. I've turned simple file sharing off on the server because certain clients need access to certain folders and not to others, and I want to keep it that way. Therefore, I've used the granular sharing/security settings to enable certain clients access to certain folders. I'm using the net use command in a batch file on the clients to add the share when they logon so it's always available via a mapped drive or a shortcut. On some clients "My Documents" points to the mapped drive, but all of the local and application settings stay local. Everything works well except for accessing a certain folder on the network. It contains a lot of random batch files and self-executable programs I use for diagnostics and what not, and nearly every time I open the folder the computer hangs for 15-60 seconds. This happens on every machine, including the server (but not nearly as often as the clients). I've searched high and low and cannot figure it out and it's driving me crazy. Here are all the things I've tried to no avail: Disabled firewall (XP) and anti-virus (ESET NOD32) Deleted any desktop.ini file I can find in the share Disabled "automatically search for network folders and printers" Disabled "remember each folder's view settings" Set HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer NoRecentDocsNetHood = 1 Tried with mapped drives and with UNC shortcuts Ran CHKDSK Removed Read-Only attribute from all folders (well, tried to remove, it always came back on with a half check) Added the server's static IP to the hosts file on the clients I've tried monitoring the server's performance to see if anything makes sense. Occasionally the issue coincides with a spike in pages/sec (memory) but not always. Other than that, everything else seems normal. The anti-virus would seem to be the most likely cause to me considering the batch files and what not, but it still hangs when it is completely disabled. I'm at a loss and if anyone can help me with this I'd greatly appreciate it!

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• How do I rename my old Program Files folder?

  - by SteveJ

  I installed a new SSD as my boot drive (C:), installed a fresh version of Windows 7 64-bit, and kept my existing SATA drive in the system (D:). I want to keep using my D: drive for file storage (no sense filling up the SSD with stuff that isn't performance critical) and I haven't formatted the D: drive because there's stuff on there I want to keep. I also want to create a new "D:\Program Files" folder so I can install apps that aren't performance-critical there. So I decided I'd rename the existing "D:\Program Files" from my old Windows install to "D:\Old Program Files" and then create a new "D:\Program Files" directory. Easy, right? I can see "D:\Program Files" just fine in Explorer. I right click, select Rename, and type "Old Program Files." I get the alert that says I need Admin permission to do this, so I press the confirm button with the shield. But the folder still appears as "Program Files" in Explorer. I jump out to the command line, and it appears as "Old Program Files" when I do a dir. I can even do mkdir "Program Files" and when I do a dir they both appear. But in the Explorer GUI, it looks like I have two "Program Files" folders. This will be confusing during app installation because I won't be able to tell which one is which. I've tried poking around in the properties tab of the old folder, but can't find anything that would explain what's causing the issue. How do I rename the old Program Files folder?

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• 503 Error After Microsoft Request Routing Is Installed - 32 bit 64 bit madness

  - by KenB

  I have a requirement to install the Microsoft Request Routing component for IIS 7.5 running on a Windows 2008 R2 SP1 64Bit machine. After installing Microsoft Request Routing via the Web Platform installer our ASP.NET 4.0 application gets a "HTTP Error 503. The service is unavailable." The Windows event log error details says: The Module DLL 'C:\Program Files\IIS\Application Request Routing\requestRouter.dll' could not be loaded due to a configuration problem. The current configuration only supports loading images built for a AMD64 processor architecture. The data field contains the error number. To learn more about this issue, including how to troubleshooting this kind of processor architecture mismatch error, see http://go.microsoft.com/fwlink/?LinkId=29349. I can make this error go away by changing the application pool to run in 32 bit mode by changing the "Enable 32-Bit Applications" setting to true. However I would prefer not to have to do that to resolve the issue. My questions are: Why is the Microsoft Request Routing feature trying to load a 32 bit version, isn't there a 64 bit version for it? How do I resolve this issue without having to change my application pool to a 32 bit mode?

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• Word 2010 creates multiple processes... sometimes

  - by Bill Sambrone

  I've run into a strange behavior when I migrated our users from Office 2007 / Vista to Office 2010 / Windows 7 (all 32-bit). They use a web based document management system called NetDocuments which stores all their .doc/.docx files. Generally, when they click on a doc from the browser window it fires up Word and opens the doc. Word has an add-in in it from NetDocs as well so it can upload the changed document directly back to the NetDocs server. I get a phone call when Word crashes, and every single time it has crashed I have witnessed multiple winword.exe processes running in task manager. I used process explorer to see what created the process, and it is all Internet Explorer. So far I have rolled them back to IE8 and the problem happens less frequently, but it still happens. When I try to duplicate the problem, I can make it happen sometimes if I open multiple documents very quickly. Using lightning fast alt-tab reflexes, I DO see that a 2nd WinWord process is created when a user clicks on a document, then it closes once the document is open. I think what is happening is that the secondary WinWord process that does some sort of NetDocs voodoo is getting stuck open. This behavior is new to Word 2010 / Windows 7 and google searching isn't coming up with much. I have seen a few posts that this is a known issue in certain circumstances and there is no "fix", but I thought it would good to ask others on this. Thanks!

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• Driver denied access to PCI card

  - by Corin

  Alright, I asked this on StackOverflow (here) and they suggested trying ServerFault to get help on permissions. So here's the deal. We designed a custom PCI card and wrote the driver for it. It's been working for years without problems but now we encountered one particular installation were it doesn't work. The problem is that we cannot connect to the PCI to begin communication with it. We tried replacing the card and had the same problem. We had the motherboard replaced thinking the PCI slots were bad. That didn't help either. We tried the cards in a different computer and they all worked. So it seemed to be something specific to the computer. The Windows Device Manager indicates the device is working properly and seems to have all the correct driver info. We now have this troublesome computer back at the office for testing. With the help of some extra debug info in the driver we determined that we cannot connect because access is denied. Sounds like a permissions issue to me. I should note that we are logged into the system as a local administrator. So what configuration option in Windows can prevent access to a device?

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• How to setup NTFS ACL with Acces Based Enumeration

  - by Patrick Pellegrino

  We're in the process of migrating from Novell Netware to Windows 2K8 R2 infrastructure (AD, File server, print server... etc) My question is about ACL. While Netware and Windows are totally different, I want to be sure my thnking is good before screwing everything up! There's a scenario : F: | +-- DATA <= Shared as DATA with Access based enumeration | +-- Folder 1 +-- Team 1's Folder +-- Team 2's Folder ... In that case, by default, rights are herited from the F: to the deepest folders. What we want : Administrators group have full control top - down. From DATA, ABE list only folders that users have access. (ex. : I'm in group Team 2, I see Team 2's Folder). From what I understand, at DATA I remove all NTFS ACL to be herited (ex. Users Group), be sure to keep Administrators Group and SYSTEM user. After that, grant Full control (or any right needed) on each folder to Groups or Users that have to have access. Does I'm wrong ? Anything I should take care of ? Any help to my understanding will be very appreciated. Regards.

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• Cherrypy web application won't communicate outside localhost via VPN

  - by Geoffrey Shea

  I'm trying to run a Python2.7/Cherrypy web server on Win 7 which is connected to a VPN to establish a dedicate IP address. (If I run the exact same application on Win XP connected to the VPN it works fine.) On Win 7 I tried configuring it to use port 8080, 8005, or 80 with no improvements. I turned off Windows Firewall altogether to test and there was no improvement. If I run Apache on the Win 7 machine on port 80 it works fine so I'm pretty sure it's not the VPN service or router. If I go to WhatismyIP.com it shows that I have the IP address being provided by the VPN. Here is the Python code, but I suspect the problem is the network configuration: import cherrypy class HelloWorld: def index(self): return "Hello world!3" index.exposed = True cherrypy.root = HelloWorld() cherrypy.config.update({"global":{ "server.environment": "production", "server.socketPort": 8005 } }) cherrypy.server.start() This will return a web page if I go to localhost:8005, but not if I go to the VPN IP address:8005 from another machine. As I said, if I run Apache on the Win 7 machine on port 80 I can see it at localhost:80 AND at the VPN IP address:80 from another machine. Thanks for any light you can shed! Geoffrey

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