Platform to allow users to suggest and vote for ideas
- by Simon
I head up a support team for a software product.
I am in the process of setting up a blog (Wordpress.org), a forum (PHPBB or maybe Vanilla), a means to view bugs (probably expose Jira), but would also like to allow our customers to suggest enhancement requests.
Currently we have this as a 'contact form' via the blog, which feeds into a dedicated inbox, which the product manager reviews and may include some of these ideas into the product.
However, I would like to give the clients more power/visibility over this.
Have a look at ideas.arcgis.com. There are plenty of other similar sites as well.
Users can suggest new ideas
Other users can vote these ideas up or down (similar to Stack Exchange sites)
Ideas that are voted highly will be given a higher priority over lower ones.
We can report back on the # of ideas we implement, and potentially reject ideas with reasoning.
Has anyone seen any platforms (ideally free) which would replicate something similar to this?
I was half thinking of embedding Vanilla within a wordpress page, but need to look into it more.