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• How to prevent getting infected by rogue security applications

  - by Ieyasu Sawada

  My computer never got infected with a virus before, because I'm using Web of Trust browser plugin, sandboxie and Avast Free antivirus. But today, it got infected with a rogue security application called antivirus.net. I have already removed it using MBAM, SAS, and Kaspersky Virus Removal Tool. And by the way, I was using MSE when my laptop got infected. Seems like the rogue application just killed off the MSE process. And I never even got a warning. I was using the wi-fi from our school, which I think is the cause since most of the computers in our laboratory has rogue applications on it. My question is, how do I prevent this from happening again? It took me about 6 hours to disinfect my computer and I don't want it to happen again. Please enlighten me if these rogue applications really just pop out of nowhere. Note I'm not dumb enough to agree with installing rogue security applications. It just came out of nowhere. I'm happy with MSE, well not after it let antivirus.net penetrate my computer. I've done a little bit of research and it says that it needs the permission of the user to actually install it in the computer: http://www.net-security.org/malware_news.php?id=1245 http://en.wikipedia.org/wiki/Rogue_security_software Is it possible that other computers in our school network have agreed to install those? Or maybe the network admin?

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• DNS Resolution doesn't work after uninstalling Cisco VPN & Deterministic Network Enhancer in Win 7

  - by Craig M

  I just upgraded my home PC to Windows 7 Ultimate 32 bit. After trying various methods to get the Cisco VPN client to work, I gave up and decided to just run it in XP mode. The last steps I tried were in this article ( http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/d880dfe5-7f44-4955-8620-2a9355d8ea8b/ ) After that, I uninstalled the Cisco client and rebooted. I uninstalled the Deterministic Network Enhancer and rebooted again. Both uninstalled successfully, but now I'm not able to resolve any DNS. The only way I can resolve DNS is to reinstall the DNE, reboot, and uninstall the DNE. Then I am able to resolve DNS lookups until I reboot again. Once it's rebooted, no more DNS. Any ideas? Edit: I completely forgot I'd asked this question until harrymc posted his answer. I've since found out that to fix this problem, I need to disable my Local Area Connection and re-enable it. Once I do that I have no trouble making network connections until the next time I reboot at which point I repeat the process. It's annoying, but manageable since I reboot very infrequently.

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• Problem importing pictures from a digital camera with Windows 7

  - by snark

  Hi, Since I'm using Windows 7 (Beta, then RC, now RTM), I have issues when I download pictures from my digital cameras. It happens with my 2 cameras: a Canon Powershot S2 IS and a Canon Ixus 80 IS. When I plug a camera (any of them) to a USB port and switch it on in Play mode, the Autoplay function of Windows 7 starts with this screen: I select "Import pictures and videos" to call the native Windows 7 tool. It searches a bit for pictures to download from the camera and starts the transfer. However, during the transfer, I often get errors like this one: If I use "Try again", it works fine the second time and the picture is retrieved correctly. It's very annoying when it happens 20 or 30 times in a 500-picture download. I cannot leave it running standalone, as I have to watch for the errors and click on "Try again". Any idea what is causing these errors? I tried changing the USB port (normally the cameras are connected via a USB hub but it happens also when I connect them directly to a MB USB port) and the USB cable, but no success. I also checked the SD card by connecting them with a card reader and running a ChkDsk on them but it found no errors on the cards. Update: No problem when I copy the pictures manually with the Windows Explorer. And no problem either when I access the card with a reader. The builtin import tool of Windows is convenient as it sorts the pictures automatically by date (1 folder per day). And this is the way I sort my pictures

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• Excel file growing huge (>150 MB)

  - by Josh

  There is one particular Excel file that is used by a number of employees at my company. It is edited from both Excel 2003 and 2007, with the "Sharing" feature turned on to allow multiple writers at once. The file has a decent amount of data on several sheets with some basic formatting, and used to be about 6MB, which seems reasonable for its content. But after a few weeks of editing, the file grew to 10, then 20 MB, and eventually skyrocketed to more than 150 MB, even though it still has about the same amount of data as before. It now takes 5-10 minutes to open it, and that much time again to save it. The first time this happened, I copied the content of each sheet into a new, blank workbook, and saved the new workbook; this brought it back down to about 6MB. Now, it has blown up again. The workbook uses the "Data Validation" feature to limit the values in certain columns to the contents of a few named ranges. Copying all the data into a new workbook means re-setting up all the data validation, which is a pain and not something that we want to do every month. As a troubleshooting step, I tried saving the file in "XML Spreadsheet 2003" format, hoping to get some insight into what was being stored. Sure enough, the file was almost a gig, and almost all of the 10 million lines look like this: <NamedCell ss:Name="Z_21D5114F_E50C_46AC_AA4F_C3FF540C717F_.wvu.FilterData"/> <NamedCell ss:Name="Z_1EE2BA5E_3011_4F9A_8ACD_E58835250FC4_.wvu.FilterData"/> <NamedCell ss:Name="Z_1E3BDCEA_6A72_4ECC_BF4F_7B03CC66181E_.wvu.FilterData"/> I've seen a few VBScripts online to manage and enumerate named cells that are hidden in Excel's built-in interface, though I wonder how they'd handle my 10 million named cells. What I really need, though, is an understanding of why this keeps happening. What actions in excel could be causing this?

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• Webcam becomes "Unknown Device" after Windows Messenger 2011 is installed

  - by Boris

  I have Sony VAIO VGN-NS290J laptop. I installed Windows 7 Ultimate 64-bit. I was able to find drivers for all hardware without any problems. Recently, I installed Microsoft Windows Live Essentials 2011, i.e. Windows Live Messenger 2011. Ever since that application is running on my computer, my webcam is not recognized by the OS any more. It is listed as the "Unknown Device" and placed in the Universal Serial Bus controllers group in the Device Manager. There don't seem to be any drivers for this webcam. It's a standard Sony Motion Eye web camera and Sony does not offer any drivers for it. There is one application to download that utilizes the camera, but there are no drivers (and the system is showing the same behavior regardless of the presence of the application). It happens from time to time that the webcam becomes recognized by the OS again, after a couple of restarts; but not always. Then it becomes unknown again. I am absolutely positive that this issue is caused by the Windows Live Messenger 2011, because same symptoms caused the same effects before. I wish to be able to continue to use this software, but also to use my webcam. I was wondering if anyone had a similar issue and if there is a way to fix it. Thanks for all the help, I appreciate it. Update: I have discovered a pattern - if the camera goes astray, restarting the machine does not bring it back; but switching the computer off and turning it back on does. Every time! This is getting super complicated :)

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• Why doesn't apache2 consistently load template fragments from memcached?

  - by Hobhouse

  I run a webserver on an ubuntu box in the rackspacecloud with django 1.0x, apache2/WSGI and memcached 1.2.2. Some of my templates make use of template fragment caching: {% load cache %} {% cache 604800 keyname %} <!-- cache: {% now "H:i, j. b" %} --> {{ my_content }} {% endcache %} When I reload apache2 everything is fine. If keyname is not set, my_content is generated and keyname is set in memcached. After that, my_content is served from memcached. My problem is that after some hours (notably less time than 604800 seconds ), apache2 seems to stop talking to memcached, and my_content is generated from scratch everytime. When this happens I can still set and get keys from memcached from my python shell. Memcached also has more than enough memory to store keys. But to get apache2 to start talking to memcached again I have to restart apache2, and then it will once again start to get the now several hours old keys from memcached. What can be the reason for this behaviour, and how do I fix it?

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• Why are folders disappearing in Windows XP?

  - by XenoFoxx

  I am researching a problem for a friend, and unfortunatly do not have direct access to his computer. I've tried to gather as much information as possible and I have researched it on various websites. I've not found anyone having the same problem my friend is having. So here goes: He has a media server in his home running Microsoft Windows XP. It has 3 drives, 1 for the OS and 2 for mass storage. Not long ago he went to access one of the mass storage media drives and it was empty, except for a single folder. His first assumption was that his roommate had deleted everything on the drive (excluding the remaining folder). He then checked the properties of the drive and it was still saying that the hard drive was nearly full. I told him to check the recycling bin, thinking that whoever deleted them didn't clear them from recycling and that they were still taking up space on the drive. My friend said the recycling bin was empty. So we have a drive that the Windows file management system says is empty (again except for the remaining folder), but the properties of the drive say it's mostly full. Now it gets weirder My friend tried to create a new folder on this drive and it auto-named itself "New Folder(1)" which means that it recognizes there is already a "New Folder" in that directory. He tried to rename it to a name that he KNEW was there previsouly, and Windows wouldn't allow it because it was a duplicate folder name. SO now it seems the folders are there, but not displaying in Windows Explorer. Both of us have no idea why this is occuring, why the folders vanished, why the one remaining folder didn't vanish, or how to make them visable again. Anyone else ever experience this? I can get more details if needed.

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• Windows 7 UAC (user access control) is being disabled on every reboot

  - by Christian Thamer

  To put it simply, I noticed UAC was disabled so I enabled it. I was prompted to reboot the computer for the changes to take effect. Upon my reboot I checked the settings again as I hadn't disabled UAC in the first place. It was again set to off (never notify). For the heck of it I repeated the process a couple of more times. Same result each time. I have Microsoft Security Essentials running a full scan nightly so I should be protected from viruses. I also did an on demand scan with the online tool at www.antivirus.com. Nothing was found. Other than the fact that UAC is being disabled on each reboot I have no other reason to suspect a virus. So my question is does anyone have insight into if this is a possible problem with a virus or other malware changing my UAC settings on each boot or is it possibly a problem with Windows and UAC itself? If it is malware are there suggestions for other products outside of the ones I have used to detect and remove it.

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• Issue booting Linux Mint from Live CD?

  - by Vee

  I had Windows 8 and Linux Mint 15 dual booted on my laptop. When I first installed Linux, I wasn't able to load into because the grub would not show. To fix this, I used boot-repair from a Live CD. This time, I updated to Windows 8.1 and it showed a watermark telling me my secure boot wasn't configured properly. I then went and enabled secure boot (BIOS) and I believe it was after that that the Grub would not show once again. I tried to boot from a Linux CD again but when I try, it gives me the following errors: error: failure reading sector 0x0 from 'hd1' error: you need to load the kernel first. Press any key to continue... Before, it was giving me an error with sector 0x6d200 or something instead of 0x0. I am completely unsure of what to do. I do not know what other details to give except that this my have happened after I enabled secure boot, and I actually clicked reset to default setting so I am unsure if any other settings were changed in the BIOS menu.

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• Why can't I see installed AIR applications in /Applications on Mac OS Lion?

  - by Damir Zekic

  Yesterday I did a clean install of Mac OS Lion, and installed bunch of apps, including HipChat Desktop Application (an Adobe AIR app). I used it for some time and eventually closed it. Today I wanted to start it again, but couldn't find it in Launchpad. I looked in /Applications folder, but I couldn't find it there either (I still don't have ~/Applications). I went back to HipChat website (from where I installed) and a Flash plugin allowed me to run the app immediately. It shows up in my Dock and if I "keep it" there, I can launch it again (it still doesn't appear in my /Applications dir). However, it asks me for confirmation about launching an app that has been downloaded from the Internet (every time I start it, it's annoying). I also see the app in Adobe AIR uninstaller. I then went to my old Snow Leopard installation and found HipChat in my /Applications folder there. Copied it to the Lion disk and it works. Now I have two HipChat entries in Adobe AIR uninstaller. I guess I solved the issue at hand, but I still don't understand where the original app is located and how I can access it and move it to Applications. I couldn't find it anywhere with both Finder search nor find command in terminal (I used $find / -name "HipChat*" -print). So, how does Adobe AIR store the installed applications (on OSX Lion) and is there any way to get them to show up in Launchpad?

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• Windows product key is valid but wont activate

  - by pnongrata

  Last month, I needed to install Windows XP (Pro Version 2002 SP3) from a Reinstallation CD a co-worker gave me, and with a product key the IT team told me to use. Everything installed successfully and I have been using the XP machine for the last 30 days without any problems; however it kept reminding me to activate Windows, and of course, I never did (laziness). It now has me locked out of my machine and won't let me log in until I activate it. So I proceed to the Activation Screen which asks me: Do you want to activate Windows now? I choose "Yes, let's activate Windows over the Internet now.", and click the Next button. It now asks me: Do you want to register while you are activating Windows? I choose "No, I don't want to register now; let's just activate Windows.", and click the Next button. I now see the following screen: Notice how the title reads "Unauthorized product key", and how there are only 3 buttons: Telephone Remind me later Retry Please note that the Retry button is disabled until I enter the full product key that IT gave me, then it enables. However, at no point in time do I see a Next button, indicating that the product key was valid/successful. So instead, I just click the Retry button, and the screen refreshes, this time with a different title Incorrect product key Could something be wrong with the Windows XP reinstallation CD (do they "expire" after a certain amount of time, etc.)? Or is this the normal/typical workflow for what happens when you just have a bad product key? I ask because, after this happened I emailed IT and they supplied me whether several other product keys to try. But every time its the same result, same thing happening over again and again. So I guess it's possible that IT has given me several bad keys, but it's more likely something else is going on here. Any thoughts or ways to troubleshoot? Thanks in advance!

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• What folders to encrypt with EFS on Windows 7 laptop?

  - by Joe Schmoe

  Since I've been using my laptop more as a laptop recently (carrying it around) I am now evaluating my strategy to protect confidential information in case it is stolen. Keep in mind that my laptop is 6 years old (Lenovo T61 with 8 GB or RAM, 2GHz dual core CPU). It runs Windows 7 fine but it is no speedy demon. It doesn't support AES instruction set. I've been using TrueCrypt volume mounted on demand for really important stuff like financial statements forever. Nothing else is encrypted. I just finished my evaluation of EFS, Bitlocker and took a closer look at TrueCrypt again. I've come to conclusion that boot partition encryption via Bitlocker or TrueCrypt is not worth the hassle. I may decide in the future to use Bitlocker or TrueCrypt to encrypt one of the data volumes but at this point I intend to use EFS to encrypt parts of my hard drive that contain data that I wouldn't want exposed. The purpose of this post is to get your feedback about what folders should be encrypted from the general point of view (of course everyone will have something specific in addition) Here is what I thought of so far (will update if I think of something else): 1) AppData\Local\Microsoft\Outlook - Outlook files 2) AppData\Local\Thunderbird\Profiles and AppData\Roaming\Thunderbird\Profiles- Thunderbird profiles, not sure yet where exactly data is stored. 3) AppData\Roaming\Mozilla\Firefox\Profiles\djdsakdjh.default\bookmarkbackups - Firefox bookmark backup. Is there a separate location for "main" Firefox bookmark file? I haven't figured it out yet. 4) Bookmarks for Chrome (don't know where it's bookmarks are) and Internet Explorer ($Username\Favorites) - I don't really use them but why not to secure that as well. 5) Downloads\, My Documents\ and My Pictures\ folders I don't think I need to encrypt, say, latest service pack for Visual Studio. So I will probably create subfolder called "Secure" in all of these folders and set it to "Encrypted". Anything sensitive I will save in this folder. Any other suggestions? Again, this is from the point of view of your "regular office user".

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• windows 8.1 does not boot after CHKDSK command

  - by sepehr

  I had problem with Windows 8.1 high Disk usage so in order to solve , searched forums. A voted answer suggested to use CHKDSK command as follow: run command prompt and as administrator type code snippet below: CHKDSK /f /v /b C: (I can not remember accurately) CHKDSK printed : can not run CHKDSK right now , would you like to schedule C drive to be checked next time windows starts? (Y/N) my response was "Y" ,please ! Following this suggestion not only didn't solve my problem as expected but also added another one ! The next time system booted, after windows authentication I just could see a black screen and mouse pointer. So I force shut downed the system and tried to start windows again. This time , windows got stuck in Scanning and Repairing on 22% for around 3 hours so I got tired and forced shut downed again. is CHKDSK source of Scanning and Repairing problem or they are discrete ? is there any hope to overcome this problem without re-installing windows ? can any one else run CHKDSK on newer versions of windows without problem? is CHKDSK effective but inefficient ?(it finally get to end but will take a long time) If yes, how much time does it take? I also have Linux Ubuntu 14.04 installed along side windows.

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• How to install port versions of perl modules for perl5.14 in freebsd 9.0

  - by jm666

  Trying to use perl5.14 on Freebsd with port based p5-modules. uname -impr 9.0-RELEASE amd64 amd64 ALTQ delete all installed ports, start with a clean system # pkg_delete -a # rm -rf /var/db/pkg /var/db/ports /usr/local installing portmaster, checking /etc/make.conf (here is only WITHOUT_X11=YES). Now installing perl. # portmaster -g --force-config lang/perl5.14 # perl -v This is perl 5, version 14, subversion 2 (v5.14.2) built for amd64-freebsd-multi Now perl modules from the ports, # portmaster -g devel/p5-Moose #install Moose and its deps check with pkg_info and got zilion errors like: # pkg_info pkg_info: corrupted record (pkgdep line without argument), ignoring dpendecy check with portmaster - showing dependecies on perl5.12 #portmaster --check-depends Checking p5-Class-C3-0.24 ===>>> lang/perl5.12 is listed as a dependency ===>>> but there is no installed version ===>>> Delete this dependency data? y/n [n] when tried # perl-after-upgrade -f got: Fixed 0 packages (0 files moved, 0 files modified) In short: i got installed Moose into /usr/local/lib/perl5/site_perl/5.14.2/ but all its dependencies into /usr/local/lib/perl5/site_perl/5.12.4/ Yes, it is possible fix this with: # portmaster p5- what reinstall all installed p5-packages once again, now correctly for the 5.14 but it is terrible installing them twice... Questions: What is the correct way install p5-MODULES from ports with installed perl5.14 in an clean system? How to fix wrong dependency data on perl5.12 without the need install and reinstall them again What i'm doing wrong? Ps: know perlbrew and/or Local::lib - but for this case - want port versions.

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• Firefox does not upgrade properly (infinite installation loop without success)

  - by Mehper C. Palavuzlar

  I've been using Firefox for a long time but I have a problem with upgrading process now. As you know, Firefox automatically checks for the latest version and downloads it, and when it is ready to be installed it starts the installation process as usual. Last month, when I clicked on "OK, install v3.6.2", the process started but couldn't be finished properly. FF gave a message like that: "Installation cannot be completed, please restart Firefox to retry". When I restarted FF, the same thing happened, and the process entered in an infinite loop. I restarted my PC and clicked on FF icon, and again the installation process began and went into the infinite loop. My solution to this problem was to download FF 3.6.2 and manually install it after killing firefox.exe. Today, FF proposed me to install v3.6.3 and again the same problem occured. I manually downloaded FF 3.6.3 and installed it successfully. Anyone experiencing this problem? In case you want to know, I did not install any new addons in the last few months, and my FF operates without problems. I'm using Windows 7 Home Pro x64.

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• None of usb-controllers are working after a crash

  - by Cray

  So I have a GA-p35-DS4 mboard with a Q6600, running windows7-x64. After a random crash with a bluescreen (not caused by anything particular as I recall), none of the usb-controllers are working. (And none of the devices connected to those usb ports). All the controllers are showed up in the device manager, but every one has a warning-icon (as they are not functioning properly). The windows identifies them correctly, it shows exactly the model of each controller, and it says that the driver is installed. Now, when I try to reinstall the driver (Update driver menu item in the device manager), it tries to find it, finds the driver, but quits saying that the driver was found but could not be installed. Additionally, it displays "This operation requires an interactive window station", whatever that means... Now get this, the same thing happens with a new pci-usb controller card! It is found (actually each time the machine starts, it is found as new hardware), but trying to install drivers leads nowhere, I am getting the same message about an interactive window station. (tried to install drivers from the acoompanying CD) I have tried deleting those devices from device manager and let windows find them again, but that leads to same results. None of the ports on this extension card work either. This should not be a hardware problem, a usb keyboard connected to the builtin usb controller works in bios, and even in another OS running the same computer (old xp installation) What to do? Will I have to reinstall? Can deleting infcache.1 help? Is there some way to let windows remove all old drivers and try to find all hardware again, this time only looking for drivers on a windows install disk or something?

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• Win 7: apps crash, then explorer crashes, then services fail, then boom

  - by snorfys

  Periodically, every 2-3 days one of my systems will go haywire: every app will crash search will fail via the start menu and then explorer will fail. Restarting explorer via taskmanager will cause it to fail again, then it'll BSOD and restart. The eventlog for when this happens goes something like this every time: ERROR: Session "ReadyBoot" stopped due to the following error: 0xC0000188 (supposedly not a problem) WARNING: The maximum file size for session "ReadyBoot" has been reached... (forget where I found out, but also 'not a problem') ERROR: Session "Circular Kernel Context Logger" stopped due to the following error: 0xC0000188 (again, supposedly not a problem) WARNING: The maximum file size for session "Circular Kernel Context Logger" has been reached... ERROR: Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp:... ERROR: Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp:... ERROR: Faulting application name: svchost.exe_iphlpsvc, version: 6.1.7600.16385, time stamp:... ERROR: The Service Name service terminated unexpectedly. It has done this 1 time(s) That last one happens a number of times but with a different service name. Then finally we have: ERROR: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running. After that, I have my BSOD and logs complaining that windows started up without shutting down. It's a new machine: Intel i3 530 4gb RAM (Ran memtest for 4 hrs, no problems) 320GB WD/250GB Seagate HDDs (Happened on fresh installs on 2 separate HDDs) Win7 Pro/Ultimate x64 (wife's copy of pro, my copy of ult, no change) Fresh install + driver and windows update (happened without updates as well) I'm at a bit of a loss as to what I can look at next. Especially since it'll work like a charm for 2-3 days and then it's hooped for a night (I'm on it now in fact - no problems).

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• How Do I Install Latest Java Plugin on Ubuntu 8.04 LTS with Custom Firefox 3.6.3?

  - by Volomike

  I have Ubuntu 8.04 LTS and will need to remain on that for awhile as I am a programmer and cannot disturb what I'm doing in the middle of a project. As you know, it doesn't want to install the latest Firefox by default and keeps me in the stone age. So, I had to install my own Firefox. I did so and with relative ease I was able to install the Flash plugin using the normal 'ln -s' technique one usually does with /usr/lib/firefox/plugins. Now I need to do a Gotomypc.com task and it requires Java -- moan -- so I need to figure out how to install Java. I downloaded and installed the latest Java plugin in /usr/java, and I do see underneath that layer of folders a plugins folder with a .so file. So, I went to /usr/lib/firefox/plugins and did this: ln -s /usr/java/jre1.6.0_20/plugin/i386/ns7/libjavaplugin_oji.so Then, I also read on the web that one has to create a ~/.mozilla/plugins folder, cd into it, and then run the same ln -s command again. Another site recommended finding one's ~/.mozilla/firefox and renaming it to ~/.mozilla/firefox.old (after you backed up your bookmarks) and then launching firefox again so that it creates ~/.mozilla/firefox and uses the new Java plugin. Well, all these attempts have completely failed and it is incredibly frustrating. I do about:plugins to see my plugins and all I get are the Flash and the default null plugin. I do not see the Java one. Also, they said on my tools menu with Firefox 3.6.3 I would see a Java Console menu and I don't see that either. I found a pluginreg.dat somewhere deep under ~/.mozilla/firefox, but it does not list the Java plugin inside -- only Flash and the null plugin. Please help me install Java. I need to help a client out and need to connect to his PC remotely with gotomypc, which requires Java inside firefox.

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• probems using ssh from cron

  - by Travis

  I am attempting to automate a script that executes commands on remote machines via ssh. I have public key authentication setup between the machines using ssh-agent. The script runs fine when executed from the command prompt. I suspect my problem is that cron isn't starting the ssh-agent due to it's minimalist environment. Here is the output when I add the -v flag to ssh: debug1: Authentications that can continue: publickey,gssapi-with-mic,password debug1: Next authentication method: gssapi-with-mic debug1: Authentications that can continue: publickey,gssapi-with-mic,password debug1: Authentications that can continue: publickey,gssapi-with-mic,password debug1: Next authentication method: publickey debug1: Offering public key: /home/<user>/.ssh/id_rsa debug1: Server accepts key: pkalg ssh-rsa blen 149 debug1: PEM_read_PrivateKey failed debug1: read PEM private key done: type <unknown> debug1: Trying private key: /home/<user>/.ssh/id_dsa debug1: Next authentication method: password debug1: Authentications that can continue: publickey,gssapi-with-mic,password Permission denied, please try again. debug1: Authentications that can continue: publickey,gssapi-with-mic,password Permission denied, please try again. debug1: Authentications that can continue: publickey,gssapi-with-mic,password debug1: No more authentication methods to try. Permission denied (publickey,gssapi-with-mic,password). How can I make this work? Thanks!

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• Is there any free software to check for issues with a DVD drive?

  - by AgentConundrum

  I don't usually play movies on my laptop (prefer the standalone with the tv), but I tried to watch one the other night, and noticed playback was really choppy and had audio artifacts in places. I thought it could be related to memory issues so I rebooted and tried again, but the results were the same. I considered that it could be an issue with the disc, so I tried to clean it but again there was no change. I don't think the problem is with the disc, because I tried another disc and it also had the same problem. I don't think I've ever watched the second disc since I've had it, so it should have been safe in its jewel case. Also, there were no issues when I watched an episode off the first disc in my standalone player. What I'm wondering is: are there are any (free) utilities that can check for issues with the drive itself? I looked around but most of the software I found focuses on integrity checks for the disc, not the drive. I have had issues with this laptop recently (had to replace the keyboard when the cat damaged it while I was cleaning dust out and the machine was ripped apart, also replaced part of the chassis after I cracked it when I tried to open it not knowing a screw was still in it) so I may have just replaced the drive incorrectly. I'm going to check on this while I await an answer to this question. Thanks.

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• Strange focus bug in Firefox (chrome vs content)

  - by Marius

  Here is a strange bug I'm experiencing in Firefox: I can only use either the chrome, or the content, not both at the same time! For example, I can click on tabs and the toolbar icons, focus the search bar and write in it as well as the address bar, but if I try to click on anything in the content (eg a link or a textfield to write something), then nothing happens. The mouse pointer doesn't change either, it just stays a pointer when I hover over things, and the links I hover don't react either. But if I alt-tab to another program (or click on it in the taskbar), then back to Firefox, then I can use the area that I click on. So if I click somewhere on the webpage to get focus back to Firefox, then I can click on links and write things (like this text), but I cannot click on tabs or refresh or anything else in the chrome. I can't even click on the minimize, restore and close icons! To get focus back on the chrome I have to alt-tab to another program, and then click on the chrome to get back to Firefox to be able to use the chrome again. I've tried closing and starting it again, but the bug is still there. I have experienced this before, but I don't remember what I did to fix it. This bug seems to occur sometimes when I wake up the computer from standby, but I leave by computer in standby all the time, so that is not the only factor.

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• VPN issue: SSTP Service service started and then stopped

  - by Ampersand

  When I was trying to set up a VPN connect on my laptop running Windows 7 Ultimate, I got this error: Network Connections Cannot load the Remote Access Connection Manager service. Error 711: The operation could not finish because it could not start the Remote Access Connection Manager service in time. Please try the operation again. I traced through some service dependencies and discovered that Secure Socket Tunneling Protocol Service was set to Manual. However, when I try to manually start the service, I get: Services The Secure Socket Tunneling Protocol Service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs. Setting all the services involved to Automatic did not help. SSTP just showed Automatic and Stopped in the Services panel. I found a solution that involved booting in Safe Mode and deleting the contents of C:\Windows\System32\LogFiles\WMI\RtBackup. This solution worked, and I could set up a vpn connection, but only until I rebooted again. TL;DR I'm looking for a way to permanently enable Secure Socket Tunneling Protocol Service and other vpn-related services permanently so I don't have to reboot into safe mode and delete files every time I need to connect to a vpn.

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• SCCM 2012 Clients no longer detecting

  - by user3685428

  Here is the scenario I had a fully functioning SCCM 2012 site server with the DP, MP, SUP, Application catalog, etc. roles configured and working. There is only one server on this site. Everything was great but i was not happy with SUP, so i decided to create a separate WSUS server and configure Windows Updates through GPOs. That setup worked great as well so i went ahead and removed the SUP role from SCCM and removed the WSUS feature from my SCCM server (they were configured on the same SCCM Server). I did not notice any problems right away. A couple days later i noticed that the OSD deployments were giving errors, and after a couple hours of trying suggestions from Google, i was able to uninstall PXE and make a few changes and reinstall with WDS to get it working again. Again, thought everything was fine and continued on. The last couple days i have noticed that any new machine deployed or installing the Client will show in the SCCM console as "No" Client. The client machines will show connected to a site but the software center shows "IT Organization" instead of our site like the previous clients. The existing clients all seem to be functioning normally. they still receive application distributions and configuration baselines, etc. Reinstalling, uninstalling and reinstalling, repairing does not fix the problems and this happens on all new clients. ClientLocation.log shows it connecting to the correct MP. Nothing odd in any of the logs except for the ClientMessaging.log which repeats continuously this line: <![LOG[Raising event: instance of CCM_CcmHttp_Status { ClientID = "GUID:0450fde3-ab82-41bf-9c33-87a18113744b"; DateTime = "20140528214824.993000+000"; HostName = "SOUNDWAVE.domain.org"; HRESULT = "0x00000000"; ProcessID = 4092; StatusCode = 0; ThreadID = 3720; }; ]LOG]!><time="16:48:24.994+300" date="05-28-2014" component="CcmMessaging" context="" type="1" thread="3720" file="event.cpp:706"> thanks

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• CUPS causes printer to click and doesn't print

  - by Pez Cuckow

  I'm suffering a strange problem with my Cannon iP4850 when trying to use CUPS on a Raspberry Pi (this is not RPi specific, please do not vote to move it). When I plug the printer into my Laptop (OSX) or my Desktop W7 it identifies as a iP4800 and prints perfectly. So I plug it into the Pi (running debian), set it up in CUPS enable sharing and can now see the iP4800 series shared on the network. However if I print to it (using AirPrint etc...); the file gets to CUPS safely (shows in the queue) but when it tries to print the printer clicks (like a loud thunk) 3/4 times and then gives in, with a double amber flashing light. In cups it shows as job completed. Do you know why using the pi and cups would cause what appears to be a hardware fault and what I can do to fix the problem or to provide further debug info? Thanks for your time! Description: Canon iP4800 series Location: Lounge Driver: Canon PIXMA iP4800 - CUPS+Gutenprint v5.2.9 (color, 2-sided printing) Connection: usb://Canon/iP4800%20series?serial=2239B2 Note: I've tried deleting and re-adding the printer to the Laptop, Desktop and PI and the results are always the same Log for plugging in printer and printing (attempting to) something until the printer turned off again pi@pezpi /var/log $ dmesg [ 7284.176336] usb 1-1.2: new high speed USB device number 8 using dwc_otg [ 7284.279703] usb 1-1.2: New USB device found, idVendor=04a9, idProduct=10d5 [ 7284.279750] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 7284.279771] usb 1-1.2: Product: iP4800 series [ 7284.279786] usb 1-1.2: Manufacturer: Canon [ 7284.279800] usb 1-1.2: SerialNumber: 2239B2 Setting cups to verbose: Change loglevel in cupsd.conf to debug (or debug2) pi@pezpi /var/log $ sudo vim /etc/cups/cupsd.conf pi@pezpi /var/log $ sudo /etc/init.d/cups restart [ ok ] Restarting Common Unix Printing System: cupsd. pi@pezpi /var/log $ Log from $ /var/log/cups/error_log is at http://pastebin.com/7VZMRMrG (too large to post here) The log contains - in order (deleted the log and then did the beneath) Restarting the cups server Attempting to print a test page x2 Printing from 192.168.1.90 via AirPrint Printing from 192.168.1.90 via Network Print Turning the printer off and on again

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• Photoshop CS6 Corrupted File recovery

  - by Ben Franchuk

  Last night I was working on a client application mock-up in photoshop, but was goin to take a break from my work so I saved the .PSD file on my internal HDD and put my computer into stand-by mode once the file had finished saving. Unfortunately my computer crashed while it was entering stand-by and shut itself down (photoshop was still open). I did not boot it again to make sure all my files were ok because they had already been saved, but today once I opened up the file again it was extremely corrupted and also completely un-editable (screenshot bellow). so what im asking is there any way to recover my work, or at least some of it? i have put in a good few days work on this project and would hate to have to restart it. the size of the file is 3070 KB, even though it reads as 712 KB in photoshop. i dont know if these file sizes are larger or either smaller than the original non-corrupted file's size, but considering all the layers in the file i suspect it was larger before it corrupted. im using windows XP professional 32bit SP3. both my OS and said .PSD file are located on the same internal HDD (74.4 GB). i do have an external HDD (1.5 TB) but i primarily only use it for movies music and tv shows. i dont know if it was plugged in t the time of me editing the document last, though, if it means anything. i have tried many image and PSd recovery softwares but none have returned any results that may help recover my work. edit: i tried using a photo reccovery software (odboso Photorecovery) that actually seems to recover the corrupted file in question judging by the size of the file, but i cannot recover it because of the licence fee. knowing that the file is still likely on my HDD, what location might it be located?

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