MSTSC crash on connect

Posted by rotard on Server Fault See other posts from Server Fault or by rotard
Published on 2009-06-23T13:39:35Z Indexed on 2010/03/08 9:08 UTC
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We are supporting a client with primarily Windows XP machines. The users need to use Remote Desktop to connect to a terminal server. Unfortunately, after upgrading to SP3 on some machines MSTSC.exe crashes when they try to connect to the terminal server (a Win 2008 machine). The resolution I have found has been to revert to an older version of MSTSC as described here: http://it.tmod.pl/Blog/EntryId/115/Remote-Desktop-Connection-crashes.aspx . Another tech at my company independently arrived at a similar solution.

Unfortunately, now some of the user's printers are missing (when connected tot he terminal server). Has anyone else seen this issue? How did you resolve it?

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