Outlook 2007 unable to connect to exchange server

Posted by mattwarren on Server Fault See other posts from Server Fault or by mattwarren
Published on 2010-03-08T15:31:38Z Indexed on 2010/03/08 15:38 UTC
Read the original article Hit count: 1541

Filed under:

outlook

|

outlook-2007

|

exchange

|

connectivity

I came into the office a week ago and outlook has refused to connect ever since, it just says "Disconnected" in the bottom right-hand corner. I've tried restarting it, rebooting Windows etc.

I'm the only one if our office who is having this problem, so it's not a general problem with the server.

Things I've tried

Pinging the server via IP address and host name, both work fine
Connecting via OWA, this works using the same machine name
Connecting to Exchange via HTTP ("Outlook Anywhere") doesn't work
None of the suggestions in this question helped, http://serverfault.com/questions/21755/can-ping-exchange-server-cant-connect-outlook-to-it
Disabling Windows firewall on my laptop also has no effect.

There are no items in the event viewer that indicate that anything it up. Also no permissions have changed on the server since when it worked.

What else can I do to diagnose this, any suggestions?

© Server Fault or respective owner

Outlook 2007 unable to connect to exchange server

Posted by mattwarren on Super User See other posts from Super User or by mattwarren
Published on 2010-03-08T15:31:38Z Indexed on 2010/03/08 16:40 UTC
Read the original article Hit count: 1541

Filed under:

outlook

|

outlook-2007

|

exchange

|

connectivity

I came into the office a week ago and outlook has refused to connect ever since, it just says "Disconnected" in the bottom right-hand corner. I've tried restarting it, rebooting Windows etc.

I'm the only one if our office who is having this problem, so it's not a general problem with the server.

Things I've tried

Pinging the server via IP address and host name, both work fine
Connecting via OWA, this works using the same machine name
Connecting to Exchange via HTTP ("Outlook Anywhere") doesn't work
None of the suggestions in this question helped, http://serverfault.com/questions/21755/can-ping-exchange-server-cant-connect-outlook-to-it
Disabling Windows firewall on my laptop also has no effect.

There are no items in the event viewer that indicate that anything it up. Also no permissions have changed on the server since when it worked.

Update: I've just tried logging onto a completely different PC, using my domain controller user-name/password. When I setup outlook on there it also fails, so the problem isn't specific to 1 pc/outlook it's something about my particular user name, but not when using OWA?

What else can I do to diagnose this, any suggestions?

© Super User or respective owner

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